Frequently Asked Questions
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STROUD CAMPUS Stratford Road, Stroud, GL5 4AH FREQUENTLY ASKED QUESTIONS PART-TIME INFORMATION GUIDE Thank you for enrolling with South Gloucestershire and Stroud College. The College aims to provide students with a positive and enjoyable experience with the following information outlining key areas relating to your time with us. We appreciate all feedback so please do not hesitate to contact us on [email protected] with any recommendations or concerns you may have during your time with the College. OPENING TIMES TERM TIME Open Close NON TERM TIME Open Close Monday 08:00 17:30 Monday 08:00 17:15 Tuesday 08:00 17:30 Tuesday 08:00 17:15 Wednesday 08:00 21:15 Wednesday 08:00 17:15 Thursday 08:00 21:15 Thursday 08:00 17:15 Friday 08:00 17:30 Friday 08:00 17:15 CLOSURE DATES All campuses will be closed on bank holidays. 2 A Student Railcard may qualify you TRAVEL for reduced fares (up to a third on most travel). To get one you’ll need to There are lots of ways you can travel provide: to our Stroud Campus: • Evidence of your age if you are 16 Bicycles to 25 years old or There is a bicycle parking area at the • Proof that you are studying Stroud Campus. Students are advised 15 hours per week if you are a to use strong and effective locks to mature Student. secure their bicycles as the College • Proof of full time enrolment cannot accept responsibility for • A passport-sized photograph bicycles left on the premises. You will be charged a small fee for Buses the Railcard. It lasts for 12 months A number of public bus services and can be purchased from your local operate to Stroud from most train station. neighbouring towns and villages. Our Student Services Team can Parking provide you with information on the At Stroud you will have access to a free services available. car park. However, the parking is managed to reduce the number of To search what buses and routes are cars on site to encourage students to available in your area, please go to: consider more environmentally friendly http://www.traveline.info or call forms of travel, in line with sustainable 0871 200 2233. transport initiatives. To register your car you will need to visit our SGS website Trains using your SGS student number Regular trains to and from Gloucester, otherwise parking charges will apply. Cheltenham, Cam and Dursley are For more information, please contact available from Stroud railway station. reception. Please note car parks can be The station is within walking distance busy at peak times, we strongly of our Stroud Campus. encourage car sharing. All sites with parking have facilities for disabled students. 3 Learning Resource Centre (LRC) FACILITIES Our state of the art Learning Resource Centre (LRC) combines traditional Refreshments library services with outstanding IT There are food outlets on the Campus facilities, such as internet access, which serve a variety of hot and cold online journals and databases to options including a Starbucks Coffee help you learn. It provides a quiet shop. working environment for independent study, as well as group study space. Books covering all course subjects REFECTORY OPEN CLOSES are available, as well as fiction, OPENING autobiographies, newspapers, HOURS magazines, journals and DVDs. Monday 08:30 14:00 Tuesday 08:30 14:00 OPENING OPEN CLOSES Wednesday 08:30 14:00 HOURS Thursday 08:30 14:00 Monday 08:30 17:30 Friday 08:30 14:00 Tuesday 08:30 17:30 Wednesday 08:30 19:00 STARBUCKS OPEN CLOSES Thursday 08:30 19:00 OPENING HOURS Friday 08:30 16:30 Monday 08:30 17:00 Gym Tuesday 08:30 17:00 There are gyms at our WISE Campus Wednesday 08:30 20:00 and Stroud Campus for all our Thursday 08:30 20:00 students to use. Both gyms have a range Friday 08:30 14:00 of cardiovascular equipment, machine and free weights, and group exercise If these facilities are not available areas. The gyms are used by academic then machine based food and drink students for practical lessons, strength dispensers will usually be available. and conditioning sessions for the sports academies, with some availability open for all. To book your gym induction, please email [email protected] or [email protected] 4 SECURITY AND SAFETY Student Cards and Lanyards the wellbeing of our students, particularly Before the course starts, please visit the those considered as vulnerable young front of house Customer Experience Team people and adults. The College is an active and ask for your student ID badge and member of both the South Gloucestershire lanyard. If you are not able to visit College and Gloucestershire Local Safeguarding prior to the day your course starts, please Children Boards (LSCBs). The College arrive 30 minutes prior to your start time complies with all statutory legislation and and enable you to collect your lanyard. ID guidance under: cards allow you to access certain areas of • The Children Act (1989) – Section 47 the College, such as the Learning Resource • The Education Act (2002) Centre (LRC). Lanyards are worn for your • The Children Act (2004) own safety and security and must be worn • Keeping Children Safe in Education (2015) at all times whilst on site. It is advisable to • Prevent Duty Guidance (2015) liaise with your tutor prior to collecting your card to ensure you are enrolled fully and College staff are Disclosure and Barring that the campus is accessible on the day Service checked to the required level. you wish to collect your ID card. They also receive safeguarding training at induction as well as regular refresher Safeguarding training so that they know how to respond South Gloucestershire & Stroud College to any safeguarding concerns. The College (SGS) is committed to promoting the designated Safeguarding Officers have well-being of all students and protecting undertaken the appropriate level of safe- them from harm. We fully recognise that guarding training and work closely with it is the responsibility of all staff to ensure curriculum, support staff and external that students are safe within the College agencies to provide the right support for environment and this includes: raising students when needed. awareness of, and a zero tolerance approach to bullying; ensuring students What do I do if I am concerned about the are safe on and around College Campuses; welfare of another student? paying due regard to our responsibilities in Speak to your tutor as they will be best relation to health and safety, child placed to take this forward and address protection issues and risks of radicalisation. your concerns. At SGS, we believe in ensuring students’ time at College is a positive and rewarding What do I do if I have a personal issue that experience, where: is impacted upon my studies? • We respect and value each other Speak to your tutor as they will be best • We respect and value students, parents placed to take this forward and address and employers your concerns. If your concern is of a safe- • We want the best for all our students guarding or child protection nature, then • We change lives the staff member may have to take this • At SGS you succeed forward with the safeguarding team and this can’t always remain confidential due to At SGS we do our very best to make sure the College’s duty of care to all students. that all our students feel safe, valued, respected and are listened to. We also make What if I don’t feel comfortable talking a sure that all new and existing students are concern through with my tutor? made aware of what safeguarding is and If the concern is of a safeguarding or child how we can support them whilst at College. protection nature, then you can ring the SGS College recognises it has a statutory safeguarding team to discuss your concerns duty and responsibility to actively promote on 0117 909 2231 or 07903 894527. 5 • Seek help at the earliest opportunity from the College should you need it; CODE OF CONDUCT • Stay safe and do not put others at risk; This Student Code of Conduct sets • Follow the College’s Health & Safety out the College’s expectations about guidelines and adopt ethical working appropriate student behaviour for an practices; outstanding learning experience. This • Treat College property with care and Code is applied to all Higher Level and follow relevant College guidelines Professional students of the College from when using specialist equipment, enrolment up to the completion of their including IT equipment; and studies. An important principle of this • Adhere to College guidance on the Code is that it promotes a holistic view use of social media, the Internet and of the life as a student; and, that what an mobile devices as outlined in the individual may believe to be an isolated Student Handbook or minor incident could actually have quite serious implications on their course You may: of study. Therefore, the College expects • Only smoke in the designated all students to conduct themselves to the smoking areas whilst on College highest possible standards of behaviour; premises. working in partnership with us and peers to maintain a professional, respectful, You must not: safe, supportive and successful learning • Substantial obstruction or environment for all. interference with the functions, duties or legitimate activities of any Behaviour Expectations student or member of staff of the • We expect the following from you College, or any visitor to the College; We expect the following from you • Violent, indecent, disorderly, whilst on College premises and threatening, intimidating or offensive offsite when representing the behaviour or language (whether College: expressed orally, in writing or • Ensure your attire is appropriate electronically, including via blogs, for your situation in which you are social media platforms, websites and working.