SOLUZIONIISSUE 6. SEPTEMBER 2019 Tonale is Alfa’s first CUV ‘Incredibly important car’ will have its own distinctive personality n TOUGH TESTING n INVESTING IN THE FUTURE - FCA ELECTRIFICATION PLAN + n DUCATO RAISING THE STAKES n IMPROVING THE STANDARDS n FCA AT CCIA PEACE OF MIND, INSIDE THIS ISSUE WELCOME TIME TO PRESS ON 4 Fiat Professional has made big strides THE BEST FOUNDATION in the pubic sector – time to capitalise A PROUD HISTORY elcome to issue six of Soluzioni where we 6 FCA links up with historic motor sports circuits to showcase its brands put the spotlight on our plans to enter the electric vehicle (EV) market with a host of JEEP GOES ELECTRIC FOR ANY JOB. model launches over the next few years. 8 Renegade and Compass continue W Fleet and remarketing director Andy Jeep’s pioneering tradition with PHEVs Waite explains why the time is right for FCA to launch NO TEST TOO TOUGH the electric Ducato at the end of this year and the 9 FCA goes to the extremes in four centres importance of designing and engineering all of FCA’s to ensure its cars are safe and sound EVs in-house. He also explains how FCA is looking to MIRAFIORI CHANGES GEAR build on the recent success of Fiat Professional in the 10 Production of electric-only Fiat 500 is public sector. due to start soon We also look at the investments being made at the Mirafiori plant currently being being developed for the TONALE IS AN ALFA FIRST Compact utility vehicle blazes a new large scale production of the electric 500. 12 trail for iconic brand Newly appointed national fleet sales manager Matt Niles talks about the restructure of the fleet department THEY ARE WELL PLEASED and how it will benefit customers. His priority is to get 14 Pharmacy delivery company happy it asked Fiat to tender for vans contract FCA’s ‘hidden gems’ in front of more fleet end users. Among those gems are the Jeep Renegade and Alfa AUTO IS A ‘GAME CHANGER’ Romeo Tonale. Read on to find out more about both 16 Ducato launches range of new models these exciting models. and the auto gets special mention We are obsessed about delivering the highest IT’S ALL ABOUT COORDINATION standards of quality, safety, reliability and comfort, 18 Turin HQ team ensures joined-up which means putting our models through extensive thinking on multi-national pitches testing. We look at those test conditions, from the WHAT CCIA MEANS TO FCA glaciers of Arjeplog to the deserts of South Africa, and 20 Bedfordshire testing ground event gives at our Balocco Proving Ground and Orbassano Safety opportunity to meet decision-makers Centre, which ensure they perform to the most exacting LATEST TRENDS standards in driving pleasure, aerodynamics, emissions 22 From Brexit to BIK, WLTP to ULEZ, it has and fuel consumption in the most extreme weather and been an uncertain time for fleet managers road conditions. ON COURSE TO IMPROVE We hope you enjoy this latest edition. 24 Team members at the FCA Group Business Centres get extra training RAISING BRAND AWARENESS * 26 New national fleet sales manager With 5 years’ warranty, roadside assistance and servicing taken care of, you outlines what he sees as key challenges can enjoy complete peace of mind – the perfect foundation for any job. FIAT PROFESSIONAL 28 Progress of Ducato ambulances and For more information, call our Business Centre free on 0808 168 5095. a new 5-5-5 offer gives peace of mind MODEL OVERVIEW Fuel consumption fi gures for the Fiat Professional range in mpg (l/100km): Combined from 35.3 A closer look at 10 vehicles – cars and (8.0) – 72.4 (3.9). CO emissions 125g/km – 215g/km. Fuel consumption fi gures determined on the basis of the new 30 2 vans from the FCA Group WLTP test procedure as per Regulation (EU) 2017/1347. CO2 fi gures are determined on the basis of the NEDC outgoing test cycle and will be used to calculate vehicle tax on fi rst registration. Fuel consumption and CO2 fi gures are provided for comparative purposes only and may not refl ect real life driving results, which will depend upon a number of factors including the accessories fi tted (post-registration), variations in weather, driving MEET THE TEAM styles and vehicle load. Only compare fuel consumption and CO2 fi gures with other cars tested to the same technical procedure. *Standard warranty for 3 years plus additional 2 years extended warranty. Roadside assistance for one year plus an additional four years’ roadside assistance. 34 Who’s who in the FCA Group Fleet Valid until the expiry of fi ve years from the date of fi rst registration or the vehicle has travelled 100,000 miles (for Fiorino & Doblo) or 125,000 miles and Business Sales team (for Ducato & Talento), whichever occurs fi rst. Free servicing covers the costs of parts, lubricants and labour required as part of the manufacturer’s scheduled servicing until the expiry of 5 years or a maximum of 100,000 miles, whichever occurs fi rst. 5 year warranty, roadside assistance and SIMON WHEELER free servicing available on Sportivo and Tecnico versions only. Retail sales only. Not available in conjunction with any other offer. For full terms and conditions, please visit https://www.fi atprofessional.com/uk A PRO LIKE YOU CORPORATE MARKETING MANAGER 3 FLEET INTERVIEW Andy Waite FLEET AND REMARKETING DIRECTOR, FCA UK He hopes that the confidence among public sector fleets built FCA Professional has made great strides from the positive experiences with vans will cascade across FCA’s forward in the public sector, but it is not car brand, including Fiat, Alfa Romeo and Jeep. He has also put in place a new structure within the fleet department to maximise the resting on its laurels, it’s time to press on opportunities. Previously, public sector responsibility sat with several teams; now CA is looking to build on the success of Fiat it has been brought together under newly appointed national fleet Professional in the public sector following a sales manager Matt Niles, giving a clearer remit and enabling FCA restructure of its fleet team. to better target its communications. Success for the van business has not happened “This restructure will improve the service we offer through the overnight. It’s been part of a long development dealer network as well as through my team,” Waite says. F plan over several years to engage local authorities, Public sector business should also grow after FCA was appointed according to FCA fleet and remarketing director Andy Waite. to the CCS buying framework for the police this year. The biggest wins have come from the ambulance sector. Eleven “We already supply all bluelight fleets in Italy so we have a wide out of 13 ambulance trusts now operate Fiat Professional vans, range of product, from armoured Jeeps to Tipo as a standard police primarily Ducato, but also some Doblò. Initially, the trusts were car,” says Waite. attracted by the Ducato’s payload advantages, but key to the on- “We will work with HQ to see how we can support the forces in going relationships are reliability and the aftersales service. the UK like we do from a product perspective in Italy where we have “Over time, we have proven our capability from a product point proven solutions. of view, but also our ability to focus on downtime through our Fiat “This will be our focus in the second half of the year.” Professional network which is open for extended hours so we can Looking ahead to 2020, FCA’s focus moves to electric, as more get vehicles back on the road as quickly as possible,” Waite says. models come to market. All will be designed and engineered in- “They need to be confident we will keep them running.” house, a source of considerable pride for the company. “It isn’t a FCA has held ambulance user forums to understand product third party solution,” stresses Waite. requirements for the future and also ensure the aftersales services FCA has not wavered from its publicly-stated position that electric meet user needs. vehicles would only come to market when the market was ready “There’s an urgency from a Government perspective with pressure to accept them. While sales levels might remain modest across on public sector fleets to move away from diesel,” Waite says. “We Europe, interest and demand are steadily rising. now have a better understanding of their needs for hybrid and plug- “From the fleet driver to the fleet manager, momentum is building,” in vehicles.” says Waite. FCA will start to meet those needs later this year, with the launch of its first electric van, the Ducato Electric. Orders will open before However, he is also mindful that petrol and diesel still have a role year-end with the first deliveries scheduled for early 2020. The UK, to play and FCA is not letting up in its research and development of says Waite, is “a prioritised market”. the traditional ICE. With full electric capability available across the entire range and “We have no strategy to be internal combustion engine-free in the multiple configurations to match the diesel engine line-up, the next few years. We will continue to improve our core combustion Ducato tops out at 4.25 tonnes with a payload up to 1.9 tonnes. engine products,” Waite says. “And it is still worth looking at our “There will be no compromise over the capabilities offered by CNG products where we are the market leader in Europe.