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SUSTAINABILITY REPORT ROYAL DUTCH SHELL PLC SUSTAINABILITY REPORT 2011 I Shell Sustainability Report 2011 Introduction
SUSTAINABILITY REPORT ROYAL DUTCH SHELL PLC SUSTAINABILITY REPORT 2011 i Shell Sustainability Report 2011 Introduction CONTENTS ABOUT SHELL INTRODUCTION Shell is a global group of energy and petrochemical companies employing 90,000 people in more than 80 i ABOUT SHELL countries. Our aim is to help meet the energy needs of 1 INTRODUCTION FROM THE CEO society in ways that are economically, environmentally and socially responsible. OUR APPROACH Upstream 2 BUILDING A SUSTAINABLE ENERGY FUTURE Upstream consists of two organisations, Upstream International and Upstream Americas. Upstream searches for and recovers oil 3 SD AND OUR BUSINESS STRATEGY and natural gas, extracts heavy oil from oil sands for conversion 4 SAFETY into synthetic crudes, liqueƂ es natural gas and produces synthetic oil products using gas-to-liquids technology. It often works in joint 5 COMMUNITIES ventures, including those with national oil companies. Upstream 6 CLIMATE CHANGE markets and trades natural gas and electricity in support of its business. Our wind power activities are part of Upstream. Upstream 8 ENVIRONMENT International co-ordinates sustainable development policies and 9 LIVING BY OUR PRINCIPLES social performance across Shell. Downstream OUR ACTIVITIES Downstream manufactures, supplies and markets oil products and 10 SUSTAINABLE DEVELOPMENT IN ACTION chemicals worldwide. Our Manufacturing and Supply businesses include reƂ neries, chemical plants and the supply and distribution 11 KEY PROJECTS of feedstocks and products. Marketing sells a range of products 12 DELIVERING ENERGY RESPONSIBLY including fuels, lubricants, bitumen and liqueƂ ed petroleum 12 Natural gas gas for home, transport and industrial use. Chemicals markets 15 The Arctic petrochemicals for industrial customers. -
Royal Dutch Shell and Its Sustainability Troubles
Royal Dutch Shell and its sustainability troubles Background report to the Erratum of Shell's Annual Report 2010 Albert ten Kate May 2011 1 Colophon Title: Royal Dutch Shell and its sustainability troubles Background report to the Erratum of Shell's Annual Report 2010 May 2011. This report is made on behalf of Milieudefensie (Friends of the Earth Netherlands) Author: Albert ten Kate, free-lance researcher corporate social responsibility Pesthuislaan 61 1054 RH Amsterdam phone: (+31)(0)20 489 29 88 mobile: (+31)(0)6 185 68 354 e-mail: [email protected] 2 Contents Introduction 4 Methodology 5 Cases: 1. Muddling through in Nigeria 6 1a) oil spills 1b) primitive gas flaring 1c) conflict and corruption 2. Denial of Brazilian pesticide diseases 14 3. Mining the Canadian tar sands 17 4. The bitter taste of Brazil's sugarcane 20 4a) sourcing sugarcane from occupiers of indigenous land 4b) bad labour conditions sugarcane harvesters 4c) massive monoculture land use 5. Fracking unconventional gas 29 6. Climate change, a business case? 35 7. Interfering with politics 38 8. Drilling plans Alaska’s Arctic Ocean 42 9. Sakhalin: the last 130 Western Gray Whales 45 10. The risky Kashagan oil field 47 11. A toxic legacy in Curaçao 49 12. Philippines: an oil depot amidst a crowd of people 52 3 Introduction Measured in revenue, Royal Dutch Shell is one of the biggest companies in the world. According to its annual report of 2010, its revenue amounted to USD 368 billion in 2010. Shell produces oil and gas in 30 countries, spread over the world. -
WHO's WHO Shell Brian Foley, Contracts Manager, Corrib Project
OSSL SHELL CORRIB SAGA - WHO'S WHO Shell Brian Foley, Contracts Manager, Corrib Project: [email protected] Julia Busby, Head of Shell Legal: [email protected] Frances van Dam, from Shell's business integrity department: [email protected] Charles Hornsby, Ethics and Compliance Officer at Shell Downstream [email protected] Bridgit Lowe, head of Shell Legal, Ireland [email protected] John Gallagher: [email protected] (Exec VP Shell Global Upstream) Alan Mee: Assistance Mayo Manager: [email protected] Ann Hamilton, Shell Corrib Financial Director: [email protected] Wim-Peter Vanbel, [email protected] (regional head Business Integrity Dept Europe & Russia Christy Loftus, Shell Ireland Communications: Christy Loftus [email protected] Michiel Brandjes, Company Sec. & General Counsel: [email protected] Agnes Mclaverty, Permits and Consents Manager for Shell E&P Ireland Limited: [email protected] Mary Barrett, Emergency Response Co-Ordinator Shell [email protected] Peter Voser, RDS PIc CEO: [email protected] Conner Byrne, Shell EP Ireland" (said to have demanded that invoices be falsified and diverted to Roadbridge to avoid any direct connection with Shell - also said to have threatened that OSSL would never work again in oil and gas industry if it revealed any of the activity) Terry Nolan, former CEO, Shell E&P Ireland Michael Crothers, CEO Shell E&P Ireland: [email protected] (said to have "personally felt some moral obligation ..." ) Roadbridge (Main Contractor on Corrib Project?) OSSL people Desmond Kane: [email protected] Amanda Kane Neil Rooney: [email protected] OSSL Supporter/agent/employee? - GEORGE HAMILTON George Hamilton: georgehamiltoneollve.ie Sent email in support of OSSL to Shell to Sea, also made several postings on our "Shell Blog", all supportive of OSSL. -
Notice of Meeting 2013 | Reports.Shell.Com
SEE INSIDE FOR NEWS OF RETAIL SHAREHOLDERS PRESENTATION IN LONDON NOTICE OF ANNUAL GENERAL MEETING ROYAL DUTCH SHELL PLC CIRCUSTHEATER, CIRCUSSTRAAT 4, THE HAGUE, THE NETHERLANDS TUESDAY MAY 21, 2013 AT 10:00 (DUTCH TIME) THIS DOCUMENT IS IMPORTANT AND REQUIRES YOUR IMMEDIATE ATTENTION If you are in any doubt about what action to take, you should seek your own personal advice immediately from a financialadvisor authorised under the Financial Services and Markets Act 2000 if you are in the UK or, if you are not, from another appropriately authorised financialadvisor . If you have sold or transferred all your shares in Royal Dutch Shell plc (the “Company”), please give this letter and the accompanying documents to the stockbroker or other agent through whom the sale or transfer was effected for transmission to the purchaser. 2449_SHE_Notice_of_Meeting_ENG_20.indd 1 27-03-13 10:43 2 Notice of Meeting 2013 | reports.shell.com 3 8 15 CHAIRMAN’S LETTER BIOGRAPHIES RETAIL SHAREHOLDERS PRESENTATION, LONDON 4 10 NOTICE OF ANNUAL SHAREHOLDER NOTES GENERAL MEETING 14 6 ATTENDANCE EXPLANATORY NOTES ARRANGEMENTS ON RESOLUTIONS AVAILABILITY OF DOCUMENTS E-COMMUNICATION The Company’s Annual Report and Form 20-F for the year If you are a registered shareholder and hold your shares ended December 31, 2012 and the Annual Review and in your own name, or you hold your shares in the Royal Summary Financial Statements 2012 can be found at Dutch Shell Corporate Nominee, you can choose to view www.shell.com/annualreport shareholder communications (for example, the Company’s and the 2013 Notice of Meeting can be found at Annual Report and Annual Review and Summary Financial www.shell.com/agm Statements) by means of our website instead of receiving paper communications. -
2015 Shell Annual Report and Form 20-F
ANNUAL REPORT Royal Dutch Shell plc Annual Report and Form 20-F for the year ended December 31, 2015 01 106 CONTENTS INTRODUCTION FINANCIAL STATEMENTS 01 Form 20-F AND SUPPLEMENTS 02 Cross reference to Form 20-F 106 Consolidated Financial Statements 04 Terms and abbreviations 153 Supplementary information – oil and 05 About this Report gas (unaudited) 173 Parent Company Financial Statements 06 185 Royal Dutch Shell Dividend Access Trust STRATEGIC REPORT Financial Statements 06 Chairman’s message 07 Chief Executive Officer’s review 190 08 Risk factors ADDITIONAL 13 Business overview INFORMATION 15 Strategy and outlook 190 Shareholder information 16 Market overview 197 Section 13(r) of the US Securities 18 Summary of results Exchange Act of 1934 disclosure 20 Performance indicators 198 Non-GAAP measures reconciliations 22 Selected financial data and other definitions 23 Upstream 200 Exhibits 41 Downstream 48 Corporate 49 Liquidity and capital resources Cover images 53 Environment and society 60 Our people The cover shows some of the ways that Shell helps to meet the world’s diverse energy needs – from supplying gas for cooking, heating, 62 and generating electricity for GOVERNANCE homes and businesses, to liquefied natural gas (LNG) to fuel trucks 62 The Board of Royal Dutch Shell plc and ships. Pearl, the world’s largest 65 Senior Management gas-to-liquids (GTL) plant, makes 66 Directors’ Report lubricants, fuels and products for 69 Corporate governance plastics. Prelude, the world’s largest floating LNG facility, will produce 83 Audit Committee Report LNG off the coast of Australia. 86 Directors’ Remuneration Report Designed by Conran Design Group carbon neutral natureOffice.com | NL-215-168617 Typeset by RR Donnelley print production Printed by Tuijtel under ISO 14001 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. -
2008 Annual Report and Form 20-F for the Year Ended December 31, 2008 Contact Information
ROYAL DUTCH SHELL PLC ANNUAL REPORT AND FORM 20-F FOR THE YEAR ENDED DECEMBER 31, 2008 DELIVERY & GROWTH REPORT ANNUAL REPORT AND FORM 20-F FOR THE YEAR ENDED DECEMBER 31, 2008 OUR BUSINESS With around 102,000 employees in more than 100 countries and DOWNSTREAM territories, Shell helps to meet the world’s growing demand for Our Oil Sands business, the Athabasca Oil Sands Project, extracts energy in economically, environmentally and socially bitumen – an especially thick, heavy oil – from oil sands in responsible ways. Alberta, western Canada, and converts it to synthetic crude oils that can be turned into a range of products. UPSTREAM Our Exploration & Production business searches for and recovers Our Oil Products business makes, moves and sells a range of oil and natural gas around the world. Many of these activities petroleum-based products around the world for domestic, are carried out as joint venture partnerships, often with national industrial and transport use. Its Future Fuels and CO2 business oil companies. unit develops biofuels and hydrogen and markets the synthetic fuel and products made from the GTL process. It also leads Our Gas & Power business liquefies natural gas and transports company-wide activities in CO2 management. With around it to customers across the world. Its gas to liquids (GTL) process 45,000 service stations, ours is the world’s largest single-branded turns natural gas into cleaner-burning synthetic fuel and other fuel retail network. products. It develops wind power to generate electricity and is involved in solar power technology. It also licenses our coal Our Chemicals business produces petrochemicals for industrial gasification technology, enabling coal to be used as a chemical customers. -
ROYAL DUTCH SHELL Plc 2012 INVESTOR FACT SHEET ROYAL DUTCH SHELL Plc
ROYAL DUTCH SHELL plc 2012 INVESTOR FACT SHEET ROYAL DUTCH SHELL plc CUSTOMER & PROFitaBILITY & SustaiNABILITY & VALUE ADDED partNER FOCUS PERFORMANCE GROWTH TECHNOLOGY Shell is one of the world’s largest independent oil and gas upstream resources and to new downstream markets. companies in terms of market capitalisation, operating cash But we believe our technology, project-delivery capability flow and oil and gas production. We aim to sustain our and operational excellence will remain key differentiators for strong operational performance and continue our our businesses. We expect around 80% of our capital investments primarily in countries that have the necessary investment in 2012 to be in our Upstream businesses. infrastructure, expertise and remaining growth potential. Such countries include Australia, Brazil, Brunei, Canada, ‘Goal Zero’ on safety Denmark, Germany, Malaysia, the Netherlands, Nigeria, Norway, Oman, Qatar, Russia, the UK, the USA and, in the Million working hours coming years, China. Our Strategy Our strategy seeks to reinforce our position as a leader in the oil and gas industry in order to provide a competitive shareholder return, while helping to meet global energy Injuries – recordable cases per million working hours demand in a responsible way. Safety and corporate environmental and social responsibility are at the heart of Total recordable case frequency (left hand scale) our activities. Intense competition exists for access to Working hours (right hand scale) Producing oil and gas Extracting bitumen Exploring -
Royal Dutch Shell Plc (Exact Name of Registrant As Specified in Its Charter)
United States Securities and Exchange Commission Washington, D.C. 20549 FORM 20-F Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2005 Commission file number 1-32575 Royal Dutch Shell plc (Exact name of registrant as specified in its charter) England and Wales (Jurisdiction of incorporation or organisation) Carel van Bylandtlaan 30, 2596 HR, The Hague, The Netherlands tel. no: (011 31 70) 377 9111 (Address of principal executive offices) Securities Registered Pursuant to Section 12(b) of the Act Title of Each Class Name of Each Exchange on Which Registered American Depositary Receipts representing Class A ordinary shares of the New York Stock Exchange issuer of an aggregate nominal value €0.07 each American Depositary Receipts representing Class B ordinary shares of the New York Stock Exchange issuer of an aggregate nominal value of €0.07 each Securities Registered Pursuant to Section 12(g) of the Act None Securities For Which There is a Reporting Obligation Pursuant to Section 15(d) of the Act None Indicate the number of outstanding shares of each of the issuer’s classes of capital or common stock as of the close of the period covered by the annual report. Outstanding as of December 31, 2005: 3,817,240,213 Class A ordinary shares of the nominal value of €0.07 each. 2,707,858,347 Class B ordinary shares of the nominal value of €0.07 each. Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. -
2009 Annual Report
ANNUAL REPORT ROYAL DUTCH SHELL PLC ANNUAL REPORT AND FORM 20-F FOR THE YEAR ENDED DECEMBER 31, 2009 OUR BUSINESSES a c d E b J M K F H M l G N CHEMICAL PRODUCTS I USED FOR . Plastics . Coatings . Detergents REFINED OIL PRODUCTS . (Bio) Fuels GAS AND . Lubricants ELECTRICITY . Bitumen . Industrial use . Liquefied . Domestic use petroleum gas UPSTREAM DOWNSTREAM . Exploring for oil and gas a . Refining oil into fuels and lubricants J . Developing fieldsb . Producing petrochemicals K . Producing oil and gas c . Developing biofuels l . Mining oil sands d . Trading M . Extracting bitumen E . Retail sales N F . Liquefying gas by cooling (LNG) . Managing CO2 emissions . Regasifying LNG G . Supply and distribution . Converting gas to liquid products . Business-to-business sales (GTL) H . Generating wind energy I ACE BOWNE OF TORONTO 02/24/2010 17:55 NO MARKS NEXT PCN: 002.00.00.00 -- Page is valid, no graphics BOT U07660 001.00.00.00 12 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 20-F ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2009 Commission file number 1-32575 Royal Dutch Shell plc (Exact name of registrant as specified in its charter) England and Wales (Jurisdiction of incorporation or organisation) Carel van Bylandtlaan 30, 2596 HR, The Hague, The Netherlands Tel. no: 011 31 70 377 9111 (Address of principal executive offices) Securities registered pursuant to Section 12(b) of the Act Title of Each Class Name of Each Exchange -
2010 Annual Report
a c d E b J K M F p H N p M l G 1- 1 1 I 0 + '!#&*# +!&)0# p &"0)&# + O 1 /'# 0 /7"*!)&# 1 1 . &/.) )%/#&"!'/# A/V% +.#&*/# ,&"+'/.0!# 0.+ 10 0$ - $ - 6'+7!')"0 %.!)%#"#)0!)%#+!" *+)#/."8,*&!&+)#.+",+,'4!)& a8,'+")0-+"+'!)%0!# J V))0+')&+-/'#!)%'/7"*!)&# )"0 -"+.*'!)"#+/"*#1& 5''4 b'+,)0V'%# K"+%/*)0,&"+*5.*!'# 4+"94&5+&5"#&+/)'+*9)4)"0 c"+%/*)0+'!)%0!# l'+,)07+-/'# #+/"*#!)%#A/B.+"-"+.45!&4 d))0+'#!)%# m "!%)0 5!13!"V)%)04! #&+'+4"+/" E8&"!*&)07&/.) n /,,' !)%%#&"7/&+) .##+)#!)%5',)0*/#&+."#&+%+&5 FA/- )00!#7 *++')0C6D o&!'#!'# #!.4&5&5"#1)7/'%)0!7&&")"0 G0!#- )06 p/#)##&+7/#)###!'# -/&/"4!''5!!,!"&&+,'! 1 5''# H +)"&)00!#&+'A/%,"+%/*&#C6 D %+)0&#,!"&1 I 6)"!&)04)%)"0 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 20-F ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2010 Commission file number 1-32575 Royal Dutch Shell plc (Exact name of registrant as specified in its charter) England and Wales (Jurisdiction of incorporation or organisation) Carel van Bylandtlaan 30, 2596 HR, The Hague, The Netherlands Tel. no: 011 31 70 377 9111 (Address of principal executive offices) Securities registered pursuant to Section 12(b) of the Act Title of Each Class Name of Each Exchange on Which Registered American Depositary Shares representing Class A ordinary shares New York Stock Exchange of the issuer of an aggregate nominal value e0.07 each American Depositary Shares representing Class B ordinary shares New York -
2015 Shell Annual Report and Form 20-F
ANNUAL REPORT Royal Dutch Shell plc Annual Report and Form 20-F for the year ended December 31, 2015 ROYAL DUTCH SHELL PLC PLC SHELL DUTCH ROYAL A N NUAL NUAL R EPORT EPORT A N D FORM 2 0-F FOR THE YEAR ENDED DECEMBER DECEMBER ENDED YEAR THE FOR 0-F 3 1, 1, All our reports are available at Download our apps at Check our latest news 2 http://reports.shell.com www.shell.com/mobile_and_apps @Shell 015 ■ Comprehensive fi nancial information ■ Company news ■ Follow @Shell on Twitter on our activities throughout 2015 ■ Service-station locations ■ www.facebook.com/shell ■ Detailed operational information including maps ■ Report on our progress in contributing to sustainable development 42343_Shell_AR2015_Cover.indd 1-3 16-03-16 15:22 01 106 FINANCIAL CALENDAR IN 2016 CONTENTS INTRODUCTION FINANCIAL STATEMENTS The Annual General Meeting will be held on May 24, 2016. 01 Form 20-F AND SUPPLEMENTS 02 Cross reference to Form 20-F 2015 Fourth 2016 First 2016 Second 2016 Third 106 Consolidated Financial Statements quarter [A] quarter [B] quarter [B] quarter [B] 04 Terms and abbreviations 153 Supplementary information – oil and Results announcements February 4 May 4 July 28 October 27 05 About this Report gas (unaudited) 171 Parent Company Financial Statements Interim dividend timetable Announcement date 06 182 Royal Dutch Shell Dividend Access Trust February 4 [C] May 4 July 28 October 27 Financial Statements Ex-dividend date A and B ADSs [D] February 17 May 18 August 10 November 8 STRATEGIC REPORT Ex-dividend date A and B shares [D] February 18 May -
IGU Study Group on Public Acceptance of Natural Gas Projects 1
IGU Study Group on Public Acceptance of Natural Gas Projects 1 2012-2015 Triennium Work Report Public Acceptance of Natural Gas Projects The Golden Age of Gas? Not In My Backyard! By Study Group 3 of the International Gas Union Programme Committee E (PGC.E3) June 2015 IGU Study Group on Public Acceptance of Natural Gas Projects 2 1 Table of content 1 TABLE OF CONTENT 3 2 THANK YOU 5 3 EXECUTIVE SUMMARY 6 3.1 WITHOUT PUBLIC ACCEPTANCE THERE IS NO BUSINESS CASE 6 3.2 PUBLIC ACCEPTANCE NEEDS TRUST, CO-CREATION AND CONVERSATION 7 3.3 HARDWARE AND SOFT SKILLS 8 4 THE BUSINESS CASE FOR PUBLIC ACCEPTANCE 9 4.1 PROTESTS AGAINST GAS INFRASTRUCTURE ARE WIDESPREAD 10 4.2 PUBLIC ACCEPTANCE HOLDS THE KEY FOR COMPANY PROJECTS 10 4.3 THE COST OF PROJECT DELAY 12 4.4 POLICY MAKERS REALIZE THE IMPORTANCE OF PUBLIC ACCEPTANCE 13 5 UNDERSTANDING PUBLIC ACCEPTANCE 15 5.1 LEGITIMATE CONCERNS ABOUT CHANGE 15 5.2 THE ARGUMENTS TO CONVINCE PEOPLE 18 5.3 LOGOS VERSUS PATHOS 18 5.4 WHAT MAKES PEOPLE ANGRY? 20 6 PUBLIC ACCEPTANCE NEEDS TRUST, CO-CREATION AND CONVERSATION 22 6.1 BE A TRUSTWORTHY PARTNER 23 6.2 CO-CREATE VALUE 24 6.3 CONVERSATION 24 6.3.1 ENGAGE EARLY 25 6.3.2 COMMUNICATE OFTEN AND ONLINE 25 6.3.3 BE CONSISTENT BUT NOT DOGMATIC 25 6.3.4 BE OPEN AND TRANSPARENT - ALSO WITH BAD NEWS 25 6.3.5 BE CLOSE TO YOUR COMMUNITY 26 6.3.6 BE FLEXIBLE AND STRATEGIC 26 6.3.7 KEEP EXCELLENT RECORDS 28 6.3.8 BREAK DOWN BARRIERS IN YOUR COMPANY 28 7 CASE STUDIES ON PUBLIC ACCEPTANCE 29 8 SOURCES 30 9 ANNEX: CASE STUDIES ON PUBLIC ACCEPTANCE 32 9.1 PROXIMITY IS THE