ROYAL DUTCH SHELL plc 2012 INVESTOR FACT SHEET plc

Customer & Profitability & Sustainability & Value added partner focus performance growth technology

Shell is one of the world’s largest independent oil and gas upstream resources and to new downstream markets. companies in terms of market capitalisation, operating cash But we believe our technology, project-delivery capability flow and oil and gas production. We aim to sustain our and operational excellence will remain key differentiators for strong operational performance and continue our our businesses. We expect around 80% of our capital investments primarily in countries that have the necessary investment in 2012 to be in our Upstream businesses. infrastructure, expertise and remaining growth potential. Such countries include Australia, Brazil, Brunei, Canada, ‘Goal Zero’ on safety Denmark, Germany, Malaysia, the Netherlands, Nigeria, Norway, Oman, Qatar, Russia, the UK, the USA and, in the Million working hours coming years, China.

Our Strategy Our strategy seeks to reinforce our position as a leader in the oil and gas industry in order to provide a competitive shareholder return, while helping to meet global energy Injuries – recordable cases per million working hours demand in a responsible way. Safety and corporate environmental and social responsibility are at the heart of Total recordable case frequency (left hand scale) our activities. Intense competition exists for access to Working hours (right hand scale)

Producing oil and gas Extracting bitumen

Exploring for oil and gas Mining oil Refining oil into sands fuels and lubricants

Producing petrochemicals Developing fields Supply and distribution

Trading Converting gas to liquid products (GTL) Developing biofuels Trading

Liquefying gas by cooling (LNG)

B2B sales

Generating wind energy CHEMICAL Regasifying PRODUCTS Retail sales LNG for plastics, Retail sales coatings, detergents

B2B sales FUELS AND LUBRICANTS for transport GAS for cooking, Introduction of heating, Shell by Peter Voser electrical power www.shell.com/intro_handbook_video

2 | Royal Dutch Shell plc Upstream

canada: Athabasca Qatar: Pearl QATARGAS 4 australia: OIL SANDS PROJECT Gas-to-LiQuids plant FLNG PRELUDE

In Upstream we focus on exploration for new oil and gas n accelerating the extraction of value from our resources, reserves and developing major projects where our with profitable production growth, top-quartile project technology and know-how add value to the resource delivery and operational excellence; holders. Upstream is managed in two businesses: n differentiating ourselves from our competition through Upstream Americas and Upstream International. integrated gas leadership, technology and partnerships.

Upstream Strategy The implementation of our strategy will see us actively manage our portfolio around three themes in Upstream: Upstream 2011 highlights n building our resource base through worldwide n 3.2 million boe/d production exploration, focused acquisitions and exits from n ~14 billion boe SEC proved reserves non-core portfolio positions; n $30.6 billion cashflow from operations n $19.1 billion net capital investment

Upstream: Projects under construction

SCHIEHALLION REDEVELOPMENT CLAIR PH2 AOSP DEBOTTLENECKING CORRIB KASHAGAN PH1 NORTH AMERICA TIGHT GAS

PORT ARTHUR MAJNOON FCP EAGLE FORD UAE B CARDAMOM AMAL STEAM HARWEEL

BONGA NW SABAH GAS GUMUSUT-KAKAP KEBABANGAN

WHEATSTONE LNG PRELUDE FLNG NORTH RANKIN 2 BC-10 PH 2 PLUTO LNG T1 (WOODSIDE) START-UP DATE GORGON LNG T1-3 2012-13 GREATER WESTERN FLANK PH 1 2014-15 2016 +

Royal Dutch Shell plc | 3 Downstream

LUBRICANTS TRADING Singapore Chemicals Retail station in China

Downstream manages Shell’s manufacturing, distribution integrate with crude supplies, marketing outlets and and marketing activities for oil products and chemicals. local petrochemical plants; These activities are organised into globally managed n Selective growth. We aim to maintain or grow our classes of business, although some are managed margins in our core countries, with selective growth in regionally or provided through support units. countries such as China, India and Brazil, which have high growth potential. This includes researching, Downstream Strategy developing and marketing biofuels. The implementation of our strategy will see us actively manage around three themes in Downstream: n Operational excellence and cost efficiency. We strive to Downstream 2011 highlights maximise the uptime and operating performance of our n ~3.0 mb/d refining & 5.8 mtpa ethylene chemicals asset base, and to reduce costs and complexity through capacity a series of continuous improvement programmes; n ~43 thousand retail sites n Portfolio refocusing. We are refocusing our refining n $4.9 billion cashflow from operations portfolio on the most efficient facilities – those that best n $4.3 billion net capital investment

Brazil: RaÍzen biofuels joint venture Shell partnership with FerRari

Projects & Technology

safety day AT PerniS MARS-B platform

Projects & Technology manages the delivery of engineering expertise will be a deciding factor in the Shell’s major projects and drives the research and growth of our businesses. Our key strengths include the innovation to create technology solutions. Our commitment development and application of technology, the financial to technology and innovation continues to be at the core and project-management skills that allow us to deliver of our strategy. As energy projects become more complex large field development projects, and the management of and more technically demanding, we believe our integrated value chains.

4 | Royal Dutch Shell plc INVESTMENT HIGHLIGHTS

EARNINGS (*) TOTAL SHAREHOLDER RETURN

$ billion $ billion %

35 60% 30

25

20 40%

15

10 20% 5

0 0% -5 2007 2008 2009 2010 2011 2006 -2008 2009-2011 UPSTREAM CORPORATE DOWNSTREAM DIVESTMENTS/OTHERS SHELL OTHER MAJORS

(*)CURRENT COST OF SUPPLY EARNINGS total shareholder return represents share price movement + reinvested dividends

PRODUCTION GROWTH SUSTAINED CASH FLOW GROWTH millionboe/dmillionboe/d $ billion

4.0 $ Bln

$100/bbl 200 $80/bbl

3.5 150 $87/bbl

100

3.0

50

0 2.5 2008 - 2011 2012-15 POTENTIAL 2009 2010 2011 2017-18 potential CASH FLOW FROM NET CAPITAL INVESTMENT OPERATIONS PRODUCTION 2010 - 11 ASSET SALES DIVIDENDS AND BUYBACKS FUTURE ASSET SALES AND LICENCE EXPIRIES CFFO OUTLOOK ASSUMES IMPROVED US GAS AND DOWNSTREAM ENVIRONMENT PRODUCTION OUTLOOK @ $80/bbl BRENT FROM 2011; CFFO EXCLUDES WORKING CAPITAL MOVEMENTS

SHARE PERFORMANCE

RDSA & AEX RDSB & FTSE RDSA ADS & DOW JONES INDUSTRIAL AVERAGE

Index (End 2006 = 100)Index (End 2006 = 100)Index (End 2006Index = 100)(End 2006 = 100)Index (End 2006 = 100)Index (End 2006 Index= 100) (End 2006 = 100)Index (End 2006 = 100)Index (End 2006 = 100)

160 160 160 140 140 140 140 140 140 140 140 140 120 120 120 120 120 120 120 120 120 100 100 100 100 100 100 100 100 100 80 80 80 80 80 80 80 80 80

60 60 60 60 60 60 60 60 60

40 40 40 40 40 40 40 40 40 2007 2008 20072009 20082010 20072009 2011 2008 20072010 2009 20112008 201020072009 201120082010 20072009 2011 2008 20102007 2009 2011 2008 2010 20072009 2011 2008 2010 20072009 2011 2008 2010 2009 2011 2010 2011

RDSA AMSTERDAM RDSA AMSTERDAM RDSA AMSTERDAMRDSB LONDON RDSB LONDON RDSB LONDON RDS ADS NEW YORK RDS ADS NEW YORK RDS ADS NEW YORK

AEX AEX AEX FTSE FTSE FTSE DJ INDUSTRIAL AVERAGE DJ INDUSTRIAL AVERAGEDJ INDUSTRIAL AVERAGE

Royal Dutch Shell plc | 5 PEARL GTL

www.shell.com/pearlgtl_video

FLNG prelude

www.shell.com/preludeflng_video

tight gas 6 | Royal Dutch Shell plc www.shell.com/tightgas_video SHARE AND CONTACT INFORMATION

CLASS A SHARES CLASS B SHARES

Ticker-symbol London RDSA RDSB

Ticker-symbol Amsterdam RDSA RDSB

Ticker-symbol New York (ADS(*)) RDS.A RDS.B

ISIN Code GB00B03MLX29 GB00B03MM408

CUSIP G7690A100 G7690A118

SEDOL-Number London B03MLX2 B03MM40

SEDOL-Number Euronext B09CBL4 B09CBN6

Weighting on FTSE as at 31/12/11 5.98% 4.57%

Weighting on AEX as at 31/12/11 19.42% Not included

* One ADS share is equal to two underlying shares

Royal Dutch Shell plc 2012 expected interim dividend timetable

4th quarter 2011 1st quarter 2012 2nd quarter 2012 3rd quarter 2012

Announcement date February 2, 2012 April 26, 2012 July 26, 2012 November 1, 2012

Ex-dividend date February 15, 2012 May 9, 2012 August 8, 2012 November 14, 2012

Record date February 17, 2012 May 11, 2012 August 10, 2012 November 16, 2012

Scrip reference share price February 22, 2012 May 16, 2012 August 15, 2012 November 21, 2012 announcement date

Closing of scrip election and March 2, 2012 May 25, 2012 August 24, 2012 November 30, 2012 currency election (*)

Pounds sterling and euro equivalents March 9, 2012 June 1, 2012 September 3, 2012 December 7, 2012 announcement date

Payment date March 22, 2012 June 21, 2012 September 20, 2012 December 20, 2012

* A different scrip election date may apply to registered and non registered ADS holders

Our addresses For Questions about

REGISTERED OFFICE INVESTOR RELATIONS RETAIL SHAREHOLDERS SHARE REGISTRATION Royal Dutch Shell plc Enquiries from institutional shareholders: Enquiries from retail shareholders: Equiniti Investor Relations Shareholder Relations Aspect House, London SE1 7NA Royal Dutch Shell plc Royal Dutch Shell plc Spencer Road United Kingdom PO Box 162 Carel van Bylandtlaan 30 Lancing 2501 AN The Hague 2596 HR The Hague West Sussex BN99 6DA Registered in England and Wales, The Netherlands The Netherlands United Kingdom Company number 4366849 Tel: +31 (0)70 377 4540 Tel: +31 (0)70 377 1365 Tel: 0800 169 1679 (UK) Registered with the Dutch Trade Register +31 (0)70 377 4088 +44 (0) 121 415 7073 under number 34179503 or Fax: +31 (0)70 377 3953 Fax: +44 (0) 1903 833168

HEADQUARTERS Investor Relations or For online information about your holding Royal Dutch Shell plc and to change the way you receive your Carel van Bylandtlaan 30 PO Box 2463 Shareholder Relations company documents: www.shareview.co.uk 2596 HR The Hague Houston, TX 77252 Royal Dutch Shell plc The Netherlands USA Shell Centre AMERICAN DEPOSITARY Tel: +1 713 241 1042 London SE1 7NA SHARES (ADSs) Fax: +1 713 241 0176 United Kingdom The Bank of New York Mellon [email protected] Tel: +44 (0)20 7934 3363 Shareowner Services [email protected] Fax: +44 (0)20 7934 7515 PO Box 358516 www.shell.com/investor [email protected] Pittsburgh, PA 15252-8516 www.shell.com/shareholder USA Tel: +1 888 737 2377 (USA) +1 201 680 6825 (international)

[email protected] www.bnymellon.com/shareowner

Royal Dutch Shell plc | 7 Brazil: RaÍzen biofuels joint venture www.shell.com/raizen_cosan_video

For further information: www.shell.com/investor

CAUTIONARY STATEMENT

This fact sheet is not an offer to sell securities and should not be construed as an are identified by their use of terms and phrases such as “anticipate”, “believe”, offer to sell securities. There is risk associated with an investment in our common “could”, “estimate”, “expect”, “goals”, “intend”, “may”, “objectives”, “outlook”, stock. Accordingly, an investor may lose money on his or her investment in our “plan”, “probably”, “project”, “risks”, “seek”, “should”, “target”, “will” and common stock or ADSs. similar terms and phrases. There are a number of factors that could affect the future operations of Shell and the Shell Group and could cause those results to differ Resources: Our use of the term “resources” in this document includes quantities materially from those expressed in the forward-looking statements included in this of oil and gas not yet classified as Securities and Exchange Commission of the document, including (without limitation): (a) price fluctuations in crude oil and United States (“SEC”) proved oil and gas reserves or SEC proven mining reserves. natural gas; (b) changes in demand for Shell’s products; (c) currency fluctuations; Resources are consistent with the Society of Petroleum Engineers 2P and 2C (d) drilling and production results; (e) reserves estimates; (f) loss of market share definitions. and industry competition; (g) environmental and physical risks; (h) risks associated The companies in which Royal Dutch Shell plc directly and indirectly owns with the identification of suitable potential acquisition properties and targets, and investments are separate entities. In this document “Shell”, “Shell Group” and successful negotiation and completion of such transactions; (i) the risk of doing “Royal Dutch Shell” are sometimes used for convenience where references are business in developing countries and countries subject to international sanctions; made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words (j) legislative, fiscal and regulatory developments including regulatory measures “we”, “us” and “our” are also used to refer to subsidiaries in general or to those addressing climate change; (k) economic and financial market conditions in who work for them. These expressions are also used where no useful purpose is various countries and regions; (l) political risks, including the risks of expropriation served by identifying the particular company or companies. “Subsidiaries”, “Shell and renegotiation of the terms of contracts with governmental entities, delays or subsidiaries” and “Shell companies” as used in this document refer to companies advancements in the approval of projects and delays in the reimbursement for in which Shell either directly or indirectly has control, by having either a majority shared costs; and (m) changes in trading conditions. All forward-looking statements of the voting rights or the right to exercise a controlling influence. The companies in contained in this document are expressly qualified in their entirety by the cautionary which Shell has significant influence but not control are referred to as “associated statements contained or referred to in this section. Readers should not place undue companies” or “associates” and companies in which Shell has joint control are reliance on forward-looking statements. referred to as “jointly controlled entities”. In this document, associates and jointly Additional factors that may affect future results are contained in Shell’s 20-F for controlled entities are also referred to as “equity-accounted investments”. The the year ended 31 December 2011 (available at www.shell.com/investor and term “Shell interest” is used for convenience to indicate the direct and/or indirect www.sec.gov ). These factors also should be considered by the reader. Each (for example, through our 23 per cent. shareholding in Woodside Petroleum forward-looking statement speaks only as of the date of this document, 13 April Ltd.) ownership interest held by Shell in a venture, partnership or company, after 2012. Neither Shell nor any of its subsidiaries nor the Shell Group undertake any exclusion of all third-party interest. obligation to publicly update or revise any forward-looking statement as a result This document contains forward-looking statements concerning the financial of new information, future events or other information. In light of these risks, results condition, results of operations and businesses of Shell and the Shell Group. could differ materially from those stated, implied or inferred from the forward- All statements other than statements of historical fact are, or may be deemed to looking statements contained in this document. be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and Shell may have used certain terms, such as resources, in this document that the assumptions and involve known and unknown risks and uncertainties that could SEC strictly prohibits Shell from including in its filings with the SEC. U.S. investors cause actual results, performance or events to differ materially from those expressed are urged to consider closely the disclosure in Shell’s Form 20-F, File No 1-32575, or implied in these statements. Forward-looking statements include, among other available on the SEC website www.sec.gov. You can also obtain these forms from things, statements concerning the potential exposure of Shell and the Shell Group the SEC by calling 1-800-SEC-0330. to market risks and statements expressing management’s expectations, beliefs,

805222, April 2012 estimates, forecasts, projections and assumptions. These forward-looking statements 8 | Royal Dutch Shell plc