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ROYAL DUTCH SHELL Plc 2012 INVESTOR FACT SHEET ROYAL DUTCH SHELL Plc

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ROYAL DUTCH SHELL Plc 2012 INVESTOR FACT SHEET ROYAL DUTCH SHELL Plc ROYAL DUTCH SHELL plc 2012 INVESTOR FACT SHEET ROYAL DUTCH SHELL plc CUSTOMER & PROFitaBILITY & SustaiNABILITY & VALUE ADDED partNER FOCUS PERFORMANCE GROWTH TECHNOLOGY Shell is one of the world’s largest independent oil and gas upstream resources and to new downstream markets. companies in terms of market capitalisation, operating cash But we believe our technology, project-delivery capability flow and oil and gas production. We aim to sustain our and operational excellence will remain key differentiators for strong operational performance and continue our our businesses. We expect around 80% of our capital investments primarily in countries that have the necessary investment in 2012 to be in our Upstream businesses. infrastructure, expertise and remaining growth potential. Such countries include Australia, Brazil, Brunei, Canada, ‘Goal Zero’ on safety Denmark, Germany, Malaysia, the Netherlands, Nigeria, Norway, Oman, Qatar, Russia, the UK, the USA and, in the Million working hours coming years, China. Our Strategy Our strategy seeks to reinforce our position as a leader in the oil and gas industry in order to provide a competitive shareholder return, while helping to meet global energy Injuries – recordable cases per million working hours demand in a responsible way. Safety and corporate environmental and social responsibility are at the heart of Total recordable case frequency (left hand scale) our activities. Intense competition exists for access to Working hours (right hand scale) Producing oil and gas Extracting bitumen Exploring for oil and gas Mining oil Refining oil into sands fuels and lubricants Producing petrochemicals Developing fields Supply and distribution Trading Converting gas to liquid products (GTL) Developing biofuels Trading Liquefying gas by cooling (LNG) B2B sales Generating wind energy CHEMICAL Regasifying PRODUCTS Retail sales LNG for plastics, Retail sales coatings, detergents B2B sales FUELS AND LUBRICANTS for transport GAS for cooking, INTRODUCTION OF heating, SHELL BY PETER VOSER electrical power www.shell.com/intro_handbook_video 2 | Royal Dutch Shell plc UPSTREAM CANADA: ATHABASCA Qatar: PEARL QATARGAS 4 AUSTRALIA: OIL SANDS PROJECT GAS-TO-LIQUIDS PLANT FLNG PRELUDE In Upstream we focus on exploration for new oil and gas n Accelerating the extraction of value from our resources, reserves and developing major projects where our with profitable production growth, top-quartile project technology and know-how add value to the resource delivery and operational excellence; holders. Upstream is managed in two businesses: n Differentiating ourselves from our competition through Upstream Americas and Upstream International. integrated gas leadership, technology and partnerships. Upstream Strategy The implementation of our strategy will see us actively manage our portfolio around three themes in Upstream: Upstream 2011 highlights n Building our resource base through worldwide n 3.2 million boe/d production exploration, focused acquisitions and exits from n ~14 billion boe SEC proved reserves non-core portfolio positions; n $30.6 billion cashflow from operations n $19.1 billion net capital investment Upstream: Projects under construction SCHIEHALLION REDEVELOPMENT CLAIR PH2 AOSP DEBOTTLENECKING CORRIB KASHAGAN PH1 NORTH AMERICA TIGHT GAS PORT ARTHUR MAJNOON FCP EAGLE FORD UAE MARS B CARDAMOM AMAL STEAM HARWEEL BONGA NW SABAH GAS GUMUSUT-KAKAP KEBABANGAN WHEATSTONE LNG PRELUDE FLNG NORTH RANKIN 2 BC-10 PH 2 PLUTO LNG T1 (WOODSIDE) START-UP DATE GORGON LNG T1-3 2012-13 GREATER WESTERN FLANK PH 1 2014-15 2016 + Royal Dutch Shell plc | 3 DOWNSTREAM LUBRICANTS TRADING SINGAPORE CHEMICALS Retail statioN IN CHINA Downstream manages Shell’s manufacturing, distribution integrate with crude supplies, marketing outlets and and marketing activities for oil products and chemicals. local petrochemical plants; These activities are organised into globally managed n Selective growth. We aim to maintain or grow our classes of business, although some are managed margins in our core countries, with selective growth in regionally or provided through support units. countries such as China, India and Brazil, which have high growth potential. This includes researching, Downstream Strategy developing and marketing biofuels. The implementation of our strategy will see us actively manage around three themes in Downstream: n Operational excellence and cost efficiency. We strive to Downstream 2011 highlights maximise the uptime and operating performance of our n ~3.0 mb/d refining & 5.8 mtpa ethylene chemicals asset base, and to reduce costs and complexity through capacity a series of continuous improvement programmes; n ~43 thousand retail sites n Portfolio refocusing. We are refocusing our refining n $4.9 billion cashflow from operations portfolio on the most efficient facilities – those that best n $4.3 billion net capital investment BRAZIL: RAÍZEN BIOFUELS JOINT VENTURE SHELL partNERSHIP WITH FERRARI PROJECTS & TECHNOLOGY SAFETY day AT PERNIS MARS-B platFORM Projects & Technology manages the delivery of engineering expertise will be a deciding factor in the Shell’s major projects and drives the research and growth of our businesses. Our key strengths include the innovation to create technology solutions. Our commitment development and application of technology, the financial to technology and innovation continues to be at the core and project-management skills that allow us to deliver of our strategy. As energy projects become more complex large field development projects, and the management of and more technically demanding, we believe our integrated value chains. 4 | Royal Dutch Shell plc INVESTMENT HIGHLIGHTS EARNINGS (*) TOTAL SHAREHOLDER RETURN $ billion $ billion % 35 60% 30 25 20 40% 15 10 20% 5 0 0% -5 2007 2008 2009 2010 2011 2006 -2008 2009-2011 UPSTREAM CORPORATE DOWNSTREAM DIVESTMENTS/OTHERS SHELL OTHER MAJORS (*)CURRENT COST OF SUPPLY EARNINGS total SHAREHOLDER RETURN REPRESENTS SHARE PRICE MOVEMENT + REINVESTED DIVIDENDS PRODUCTION GROWTH SUSTAINED CASH FLOW GROWTH millionboe/dmillionboe/d $ billion 4.0 $ Bln $100/bbl 200 $80/bbl 3.5 150 $87/bbl 100 3.0 50 0 2.5 2008 - 2011 2012-15 POTENTIAL 2009 2010 2011 2017-18 potential CASH FLOW FROM NET CAPITAL INVESTMENT OPERATIONS PRODUCTION 2010 - 11 ASSET SALES DIVIDENDS AND BUYBACKS FUTURE ASSET SALES AND LICENCE EXPIRIES CFFO OUTLOOK ASSUMES IMPROVED US GAS AND DOWNSTREAM ENVIRONMENT PRODUCTION OUTLOOK @ $80/bbl BRENT FROM 2011; CFFO EXCLUDES WORKING CAPITAL MOVEMENTS SHARE PERFORMANCE RDSA & AEX RDSB & FTSE RDSA ADS & DOW JONES INDUSTRIAL AVERAGE Index (End 2006 = 100)Index (End 2006 = 100)Index (End 2006Index = 100)(End 2006 = 100)Index (End 2006 = 100)Index (End 2006 Index= 100) (End 2006 = 100)Index (End 2006 = 100)Index (End 2006 = 100) 160 160 160 140 140 140 140 140 140 140 140 140 120 120 120 120 120 120 120 120 120 100 100 100 100 100 100 100 100 100 80 80 80 80 80 80 80 80 80 60 60 60 60 60 60 60 60 60 40 40 40 40 40 40 40 40 40 2007 2008 20072009 20082010 20072009 2011 2008 20072010 2009 20112008 201020072009 201120082010 20072009 2011 2008 20102007 2009 2011 2008 2010 20072009 2011 2008 2010 20072009 2011 2008 2010 2009 2011 2010 2011 RDSA AMSTERDAM RDSA AMSTERDAM RDSA AMSTERDAMRDSB LONDON RDSB LONDON RDSB LONDON RDS ADS NEW YORK RDS ADS NEW YORK RDS ADS NEW YORK AEX AEX AEX FTSE FTSE FTSE DJ INDUSTRIAL AVERAGE DJ INDUSTRIAL AVERAGEDJ INDUSTRIAL AVERAGE Royal Dutch Shell plc | 5 PEARL GTL www.shell.com/pearlgtl_video FLNG PRELUDE www.shell.com/preludeflng_video TIGHT GAS 6 | Royal Dutch Shell plc www.shell.com/tightgas_video SHARE AND CONTACT INFORMATION CLASS A SHARES CLASS B SHARES Ticker-symbol London RDSA RDSB Ticker-symbol Amsterdam RDSA RDSB Ticker-symbol New York (ADS(*)) RDS.A RDS.B ISIN Code GB00B03MLX29 GB00B03MM408 CUSIP G7690A100 G7690A118 SEDOL-Number London B03MLX2 B03MM40 SEDOL-Number Euronext B09CBL4 B09CBN6 Weighting on FTSE as at 31/12/11 5.98% 4.57% Weighting on AEX as at 31/12/11 19.42% Not included * One ADS share is equal to two underlying shares Royal Dutch Shell plc 2012 expected interim dividend timetable 4th quarter 2011 1st quarter 2012 2nd quarter 2012 3rd quarter 2012 Announcement date February 2, 2012 April 26, 2012 July 26, 2012 November 1, 2012 Ex-dividend date February 15, 2012 May 9, 2012 August 8, 2012 November 14, 2012 Record date February 17, 2012 May 11, 2012 August 10, 2012 November 16, 2012 Scrip reference share price February 22, 2012 May 16, 2012 August 15, 2012 November 21, 2012 announcement date Closing of scrip election and March 2, 2012 May 25, 2012 August 24, 2012 November 30, 2012 currency election (*) Pounds sterling and euro equivalents March 9, 2012 June 1, 2012 September 3, 2012 December 7, 2012 announcement date Payment date March 22, 2012 June 21, 2012 September 20, 2012 December 20, 2012 * A different scrip election date may apply to registered and non registered ADS holders OUR ADDRESSES FOR QUESTIONS ABOUT REGISTERED OFFICE INVESTOR RELATIONS RETAIL SHAREHOLDERS SHARE REGISTRATION Royal Dutch Shell plc Enquiries from institutional shareholders: Enquiries from retail shareholders: Equiniti Shell Centre Investor Relations Shareholder Relations Aspect House, London SE1 7NA Royal Dutch Shell plc Royal Dutch Shell plc Spencer Road United Kingdom PO Box 162 Carel van Bylandtlaan 30 Lancing 2501 AN The Hague 2596 HR The Hague West Sussex BN99 6DA Registered in England and Wales, The Netherlands The Netherlands United Kingdom Company number 4366849 Tel: +31 (0)70 377 4540 Tel: +31 (0)70 377 1365 Tel: 0800
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