Winter 2020 Colocation Services
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2020 WINTER CUSTOMER SUCCESS REPORT COLOCATION SERVICES CATEGORY COLOCATION SERVICES OVERVIEW Colocation services allow businesses to host their data in a third-party data center that has privately-owned networking equipment and servers. Instead of maintaining servers in-house, at a private data center, or in offices, enterprises can elect to co-locate their infrastructure by renting space in a colocation center. Unlike other types of hosting where clients can rent server space owned by a hosting vendor, with colocation, the client owns the server and rents the physical space needed to house it in a data center. The colocation service rents out data center space where clients can install their equipment. It also provides the cooling, IP address, bandwidth, and power systems that the customer needs to deploy their servers. 2 Customer Success Report Ranking Methodology The FeaturedCustomers Customer Success ranking is based on data from our customer reference Customer Success Report platform, market presence, web presence, & social Award Levels presence as well as additional data aggregated from online sources and media properties. Our ranking engine applies an algorithm to all data collected to calculate the final Customer Success Report rankings. The overall Customer Success ranking is a weighted average based on 3 parts: Market Leader Content Score is affected by: Vendor on FeaturedCustomers.com with 1. Total # of vendor generated customer substantial customer base & market share. references (case studies, success stories, Leaders have the highest ratio of customer testimonials, and customer videos) success content, content quality score, and social media presence relative to company size. 2. Customer reference rating score 3. Year-over-year change in amount of customer references on FeaturedCustomers platform 4. Total # of profile views on FeaturedCustomers platform Top Performer 5. Total # of customer reference views on FeaturedCustomers platform Vendor on FeaturedCustomers.com with significant market presence and resources and enough Market Presence Score is affected by: customer reference content to validate their vision. 1. Social media followers including LinkedIn, Top Performer's products are highly rated by its Twitter, & Facebook customers but have not achieved the customer base and scale of a Market Leader. 2. Vendor momentum based on web traffic and search trends 3. Organic SEO key term rankings 4. Company presence including # of press mentions Rising Star Company Score is affected by: Vendor on FeaturedCustomers.com that does not 1. Total # of employees (based on social media have the market presence of Market Leaders or and public resources) Top Performers, but understands where the market is going and has disruptive technology. Rising 2. Year-over-year change in # of employees over Stars have been around long enough to establish past 12 months momentum and a minimum amount of customer 3. Glassdoor ranking reference content along with a growing social 4. Venture capital raised presence. 3 2020 Customer Success Awards Check out this list of the highest rated Colocation Services software based on the FeaturedCustomers Customer Success Report. 4 OVERALL BEST OF COLOCATION SERVICES 5 TRUSTED BY ABOUT EQUINIX Equinix connects the world's leading businesses to their customers, employees and partners inside the 341 most interconnected data centers. In 40 markets Customer references from across five continents, Equinix is where companies come together to realize new opportunities and happy Equinix users accelerate their business, IT and cloud strategies. VIEW ALL REFERENCES "IT transformation is really about creating new value by leveraging new technology, rather than spending time managing legacy systems. Equinix allowed us to unlock the value of AWS for greater agility and innovation with our data warehouse and customer analytics, accelerating our productivity like never before.” Steve Cretney Vice President/CIO, Colony Brands, Inc. "Equinix offered us Direct Connect to Amazon Web Services. It was very important for us because now we can connect products which are already running in the cloud infrastructure with our own infrastructure and minimize the latency times.” Ralf Amrein Manager IT Infrastructure Services & Data Center, Avira "Equinix’s technical capabilities and interconnection with other cloud providers put it at the top of a very short list. A solid reputation for customer support, confirmed by a successful longstanding relationship with CBN cemented the decision." Harry Sudjana Corporate Solutions Manager, PT Cyberindo Aditama "When you’re delivering cloud-based security, it’s important to use a global network to absorb and mitigate attacks of any size. Every one of our customers benefits from the almost unlimited scalability we’re deploying with Equinix." Laurent Gil Chief Product Officer, ZENEDGE 6 7 2020 MARKET LEADERS 8 TRUSTED BY ABOUT CORESITE CoreSite Realty Corporation (NYSE:COR) delivers secure, reliable, high-performance data center and interconnection solutions to a growing 59 customer ecosystem across eight key North American markets. More than 1,350 of the world’s leading enterprises, network operators, cloud providers, Customer references from and supporting service providers choose CoreSite to connect, protect and optimize their performance-sensitive data, applications and computing happy CoreSite users workloads. Their scalable, flexible solutions and 450+ dedicated employees consistently deliver unmatched data center options — all of which leads to a best-in-class customer experience and lasting relationships. VIEW ALL REFERENCES “We had the full force and support of the entire CoreSite team at our disposal and the whole experience was flawless.” Tab Butler Director, Media Management and Post Production, MLB Network “CoreSite won out over good competitors because their solution offers better capabilities within the data center. As importantly, the CoreSite team has demonstrated that they clearly understand our goals and needs. Ultimately, it was a rather easy decision.” Jason O’Sullivan Vice President of Business Technology, Cars.com "CoreSite makes it easy for us to provide a safe, secure, reliable experience for our customers. We're able to present our extensive roster of customer and prospects with direct access to all the service and applications they want in a single location." Shawn Hakl Vice President of Product and New Business Innovation, Verizon “CoreSite’s data centers offer a blank canvas for us to design, build, and configure everything just as we need it to be. Very few providers offer that level of customization and flexibility, and almost none of them can deliver it in the locations we need.” Searl Tate Director of Engineering, Paul Hastings 9 TRUSTED BY ABOUT CYRUSONE CyrusOne (NASDAQ: CONE) is a high-growth real estate investment trust (REIT) specializing in highly 52 reliable enterprise-class, carrier-neutral data center Customer references from properties. The Company provides mission-critical happy CyrusOne users data center facilities that protect and ensure the continued operation of IT infrastructure for nearly 1,000 customers, including 195 Fortune 1000 VIEW ALL REFERENCES companies and nine of the top 10 cloud providers. "When reviewing the list of data center providers, CyrusOne emerged as the leader with their strong commitment to providing 100 percent uptime, robust connectivity through the CyrusOne National IX, and the highest levels of redundancy available in today's data center environment." Derek Schulz Chief Technology Officer, Salient "We were seeking a data center partner that could accommodate our infrastructure growth as we opened new stores, added applications and users. In our business we need the flexibility to deploy new systems quickly. By choosing CyrusOne, we have a long-term, scalable solution to meet future data center requirements as needed." Tony Fuller Senior Vice President of Information Technology and Chief Information Officer, Rent-A-Center “We chose CyrusOne due to its geographic diversity, multilayered physical security, redundant power supplies, carrier neutrality, and superior uptime levels and SLAs.” James Melchor CTO, DYONYX "CyrusOne enables a single-source solution with military-grade security and a 100 percent power uptime guarantee to ease client concerns surrounding mission-critical data management." Kurtis Kim Director, Advisory Services Practice, Accudata Systems 10 TRUSTED BY ABOUT DIGITAL REALTY Digital Realty focuses on delivering client-driven data center and colocation solutions by providing secure, reliable and 110 cost effective facilities that meet each client's unique data center needs. Digital Realty's clients include domestic and Customer references from international companies across multiple industry verticals happy Digital Realty users ranging from information technology and Internet enterprises, to manufacturing and financial services. Digital Realty's 100+ properties are located across 30+ markets throughout VIEW ALL REFERENCES Europe, North America, Asia and Australia. "We turned to Digital Realty to assist us in our international expansion efforts because their facilities gave us a way to rapidly deploy and get our data center operations live quickly. They understood the importance of having this data center operate to the highest standards, ensuring our customers get the same experience from every IBM Cloud data… Francisco Romero Chief Operating Officer, IBM Cloud "We view Digital Realty as a global