Community Services Directorate Annual Report 2013–14 Volume 2
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Community Services Directorate Annual Report 2013–14 Volume 2 Community Services Directorate 2013 –14 Volume 02 ISBN number 978-0-642-60621-1 © Australian Capital Territory, Canberra 2014 This work is copyright. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission from Territory Records Office, Shared Services, Chief Minister, Treasury and Economic Development Directorate, ACT Government, GPO Box 158, Canberra ACT 2601. Enquiries about this publication should be directed to: Senior Manager Organisational Governance Community Services Directorate GPO Box 158 Canberra City, ACT 2601 Phone (02) 6205 0469 Website: www.communityservices.act.gov.au Phone: Canberra Connect 132281 Accessibility Statement The ACT Government is committed to making its information, services, events and venues, accessible to as many people as possible. If you have difficulty reading a standard printed document and would like to receive this publication in an alternative format, such as large print or audio, please telephone (02) 6205 0619. If English is not your first language and you require a translating and interpreting service, please telephone 131 450. If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service: http://www.relayservice.gov.au. Text printed on 80gsm Carbon Neutral Bond Paper Photographs VOLUME 02 Volume 02 Cover: Image taken at the 2014 Multicultural Festival. Section B Heading Page: Design of the Common Ground Homelessness Project which commenced in 2013–14. Section D Heading Page: Image taken at the 2014 Multicultural Festival. Section E Heading Page: Mr Andrew Barr MLA, Minister for Community Services, with Kelli Donovan and Sean Watson at the 2013 Canberra Business Point Awards. Kelli and Sean received a $10,000 low interest microcredit loan through the Directorate’s ACT Microcredit Program. CONTENTS Section A A. Analysis of Financial Performance—Community Services Directorate 1 A.1 Management Discussion and Analysis 3 A.2 Audited Financial Report 11 A.3 Territorial Financial Statements 103 A.4 Statement of Performance 126 Section B Analysis of Financial Performance—Housing ACT 145 B.1 Management Discussion and Analysis for the Year Ended 30 June 2014 147 B.2 Audited Financial Report 159 B.3 Statement of Performance 249 Section C Strategic Asset Management 257 C.1 Assets Managed 259 C.2 Assets Maintenance and Upgrade 262 C.3 Office Accommodation 263 Section D Capital Works 265 D.1 Community Services Directorate 267 D.2 Housing ACT 275 Section E Community Grants—Partnerships—Assistance—Sponsorship 279 E.1 Government Contracting 281 E.2 Service Funding Agreements, Community Grants and Sponsorships 297 E.2.1 Service Funding Agreements 298 E.2.2 Community Grants and Sponsorship 315 Section F Strategic Objectives and Indicators 339 F.1 Community Services Directorate—Strategic Indicators 341 Strategic Objective 1—Provide Services to Strengthen the Capacity of People with Disabilities, their Families and Carers to Maximise Control over their Lives (Strategic Indicator 1: Number of Service Users by Service Type Accessed) 341 Strategic Objective 2—Provide Services to Improve Developmental Outcomes for Children, Young People and Adults with Physical, Intellectual, Communication and Other Functional Difficulties (Strategic Indicator No 2: Number of Clients Accessing Services) 341 Strategic Objective 3—Improve Outcomes for Children and Families Through the Provision of Coordinated Locally Based Services (Strategic Indicator No. 3: Number of Families Accessing Services) 342 Strategic Objective 4—Provision of Services and Interventions that Reduce the Risk of ReSubstantiated Reports of Abuse (Strategic Indicator No. 4: Re-substantiation Rates) 342 Strategic Objective 5—Improve the Outcomes for People in the Community by Providing a Range of Support and Services (Strategic Indicator No. 5: Value of Community Services Support Programs) 342 Strategic Objective 6—Promote and Increase Participation in Community Life by Canberrans, Including Those From Culturally and Linguistically Diverse Backgrounds (Strategic Indicator No. 6: Number of Groups Participating in the Annual National Multicultural Festival) 343 CONTENTS III Strategic Objective 7—Provision of Services that Improve Outcomes for Young People Involved with the Justice System (Strategic Indicator No. 7: Recidivism Rates for Young People) 343 Strategic Objective 8—Improve Stability of Children in Care through Case Management and Appropriate Services and Programs (Strategic Indicator No. 8: Proportion of Children Existing Care Having Experienced No More than Two Placements in Care) 344 Strategic Objective 9—Promote an Anti-violence Culture in the ACT to Ensure that Women Feel Safe (Strategic Indicator No 9: The Proportion of ACT Women Who Feel Safe by Themselves in Public Places During the Day and at Night) 344 F.2 Housing ACT—Strategic Objectives and Indicators 345 Strategic Objective 1—Appropriately Housing People Most in Need (Strategic Indicator No. 1: Of all New Households that were Allocated within Three Months, the Proportion that was in Greatest Need) (Strategic Indicator No 2: Providing Tenants with the Opportunity to be Part of the Community) 345 Strategic Objective 2—Access to Safe, Affordable and Sustainable Housing that Contributes to Social and Economic Participation 345 (Strategic Indicator No 3: Improving Employment Outcomes for Homeless People to Support them Sustain their Tenancy in Long-term Housing) 346 Index 347 IV Community Services Directorate—Annual Report 2013–14 LIST OF CHARTS TABLES AND GRAPHS A.1 Analysis of Financial Performance—Community Services Directorate List of Graphs Graph 1 Net Cost of Services 5 Graph 2 Components of Expenditure 5 Graph 3 Components of Own Source Revenue 6 Graph 4 Total Assets as at 30 June 2014 7 Graph 5 Total Liabilities as at 30 June 2014 8 Graph 6 Territorial Income and Expenses 9 List of Tables Table 1 Total Net Cost of Services 4 Table 2 Reconciliation of Controlled Original to Revised Budget for 2013–14 9 Table 3 Reconciliation of Territorial Original to Revised Budget for 2013–14 10 Table 4 Comparison of Controlled Net Cost of Services to Revised Budget 2013–14 10 B.1 Analysis of Financial Performance—Housing ACT List of Graphs Figure 1 Net Cost of Services 149 Figure 2 Expenditure 149 Figure 3 Supplies and Services Expenditure 150 Figure 4 Own Source Revenue 151 Figure 5 Total Assets 153 Figure 6 Cash inflows 154 Figure 7 Cash outflows 155 Figure 8 Net cash flows from operations 155 Figure 9 Total Liabilities 156 List of Tables Table 1 Net Cost of Services 148 Table 2 Total Expenditure 150 Table 3 Current Ratio 153 Table 4 Housing ACT’s Cash Needs as at 30 June 2014 154 Table 5 Comparison of Net Cost of Services to Budget 157 C Strategic Asset Management Table 1 Community Facilities 259 Table 2 Value of Assets Managed by the Community Services Directorate 261 Table 3 2013–14 Expenditure—Community Services Directorate Facilities 263 Table 4 2012–13 Repairs and Maintenance Program—Community Services Directorate Facilities 263 Table 5 Office Accommodation 264 Table 6 Non-Office Accommodation 264 CONTENTS V D Capital Works Table 1 Community Services Directorate—Statement of Capital Works Income and Expenditure 2013–14 270 Table 2 Housing ACT—Statement of Capital Works Income and Expenditure 2013–14 276 Table 3 Reconciliation of Total Current Year Financing 277 E Community Grants—Assistance—Sponsorship E.1 Government Contracting Table 1 Summary of Government Contracting 281 Table 2 Output 1.1—Disability Services and Policy—Government Contracting under $25,000 282 Table 3 Output 1.1—Disability Services and Policy—Government Contracting over $25,000 283 Table 4 Output 3.1—Community Relations—Government Contracting under $25,000 285 Table 5 Output 3.1—Community Relations—Government Contracting over $25,000 285 Table 6 Output 3.2—Arts Engagement—Government Contracting under $25,000 287 Table 7 Output 3.2—Arts Engagement—Government Contracting over $25,000 289 Table 8 Output 4.1—Youth Services—Government Contracting under $25,000 290 Table 9 Output 4.1—Youth Services—Government Contracting over $25,000 290 Table 10 Output 4.2—Care and Protection—Government Contracting over $25,000 291 Table 11 Contracts Distributed as Overheads—Government Contracting under $25,000 291 Table 12 Contracts Distributed as Overheads—Government Contracting over $25,000 292 Table 13 Output 1.1—Social Housing Services—Government Contracting over $25,000 293 E.2 Service Funding Agreements, Community Grants and Sponsorship Table 14 Summary of Service Funding Agreements, Community Grants and Sponsorship 297 E.2.1 Service Funding Agreements Table 15 Output 1.1—Disability Services and Policy—Service Funding Agreements 298 Table 16 Output 2.1—Early Intervention— Service Funding Agreements 303 Table 17 Output 3.1—Community Relations—Service Funding Agreements 305 Table 18 Output 4.1—Youth Services—Service Funding Agreements 308 Table 19 Output 4.2—Care and Protection—Service Funding Agreements 310 Table 20 Output 1.1—Social Housing Services—Service Funding Agreements 312 E.2.2 Community Grants and Sponsorship Output 1.1—Disability Services and Policy Table 21 Young Peoples’ Flexible Support School Leavers Grants—School Leavers 2011 315 Table 22 Young Peoples’ Flexible Support School Leavers Grants—School Leavers 2012 315 Table 23 Young Peoples’ Flexible Support School Leavers Grants—School Leavers 2013 315 Table 24 The Enhanced Service Offer School