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Air Travel Consumer Report
Air Travel Consumer Report A Product Of THE OFFICE OF AVIATION CONSUMER PROTECTION Issued: August 2021 Flight Delays1 June 2021 January - June 2021 Mishandled Baggage, Wheelchairs, and Scooters 1 June 2021 January -June 2021 Oversales1 2nd Quarter 2021 Consumer Complaints2 June 2021 (Includes Disability and January - June 2021 Discrimination Complaints) Airline Animal Incident Reports4 June 2021 Customer Service Reports to 3 the Dept. of Homeland Security June 2021 1 Data collected by the Bureau of Transportation Statistics. Website: http://www.bts.gov 2 Data compiled by the Office of Aviation Consumer Protection. Website: http://www.transportation.gov/airconsumer 3 Data provided by the Department of Homeland Security, Transportation Security Administration 4 Data collected by the Office of Aviation Consumer Protection. TABLE OF CONTENTS Section Page Section Page Flight Delays Flight Delays (continued) Introduction 3 Table 8 35 Explanation 4 List of Regularly Scheduled Domestic Flights with Tarmac Delays Over 3 Hours, By Marketing/Operating Carrier Branded Codeshare Partners 5 Table 8A Table 1 6 List of Regularly Scheduled International Flights with 36 Overall Percentage of Reported Flight Tarmac Delays Over 4 Hours, By Marketing/Operating Carrier Operations Arriving On-Time, by Reporting Marketing Carrier Appendix 37 Table 1A 7 Mishandled Baggage Overall Percentage of Reported Flight Ranking- by Marketing Carrier (Monthly) 39 Operations Arriving On-Time, by Reporting Operating Carrier Ranking- by Marketing Carrier (YTD) 40 Table 1B 8 -
2004 Airline Competition Plan Update
2004 AIRLINE COMPETITION PLAN UPDATE Submitted for the Minneapolis-St. Paul International Airport On behalf of the Metropolitan Airports Commission February 22, 2004 INTRODUCTION Under the Wendell H. Ford Aviation Investment and Reform Act for the 21st Century, or “AIR- 21”, large and medium hub airports that meet a certain threshold of concentration are required to submit competition plans. The Minneapolis-St. Paul International Airport (“MSP” or “Airport”) meets the standards set out in AIR-21, as it is a large hub airport with more than 50% of its traffic served by a single carrier, Northwest Airlines. In 2001, MAC filed an update to its 2000 Airline Competition Plan to present its ongoing efforts to expand airport facilities necessary for vibrant competition and to secure competitive air service in its major markets. The efforts described in the 2001 Update largely represented MSP market conditions and efforts prior to September 11, 2001. The purpose of the 2004 Update will be to provide information pertaining to post September 11 market conditions at MSP as well as MSP’s post September 11 efforts to foster competition. Therefore, the Metropolitan Airports Commission (MAC) hereby submits this update to the 2000 Airline Competition Plan and 2001 Update. I. AVAILABILITY OF GATES AND RELATED FACILITIES A. Number and identity of any air carriers that have begun providing or stopped service In December 2001, locally based Sun Country Airlines ceased operations after nearly 20 years of successful operations at MSP. The effects of a slumping economy and September 11 took a significant toll on Sun Country’s ability to sustain operations and essentially forced the carrier into Chapter 11 bankruptcy. -
Special Rates for Your Group
Special rates for your group. Group travel discounts include: 5% off the lowest applicable fare For reservations, call 1-800-433-1790, and refer to the authorization number below: AN# A8799AQ Now Book your Discount Fares Directly Online To take advantage of a 5% discount on AA, American Eagle and AmericanConnections. It's simple! After you have selected your flight(s) under the "Enter Passenger Details" tab, go to the "AA.com Promotion Code" field and enter in your Authorization Code without the leading “A”. Go directly to www.aa.com to book your flights. Discount Fares are valid for travel on American Airlines, American Eagle®, AmericanConnection®, oneworld Alliance, and codeshare partners from anywhere to your meeting destination. Reservations and Ticketing For reservations and ticketing information, call AmericanAirlines Meeting Services Desk, or have your travel professional call 1-800-433-1790 from anywhere in the United States or Canada, seven days a week, from 6:00 a.m. to 12:00 midnight (Central Time), and reference the authorization number shown above. Reservations for the hearing and speech impaired are also available at 1-800-543-1586. There is a $20.00USD reservations service fee for tickets issued through AA reservations, and a $30.00USD ticketing fee for tickets issued at the airport. Frequent Flyer Miles Earn AAdvantage® miles for your trip. The AAdvantage program was the first airline frequent traveler program, and for more than 20 years has offered members the most innovative ways to earn travel awards. Enroll online at www.aa.com. *Seats are limited. American Airlines, American Eagle, AmericanConnection, American Airlines Group & Meeting Travel and AAdvantage are marks of American Airlines, Inc. -
Trans States Pilots Enjoy Growth, Positive Change in 2013 by John Perkinson and in a Uniform Manner
Trans States Pilots Enjoy Growth, Positive Change in 2013 by John Perkinson and in a uniform manner. their peers at other airlines Staff Writer One of the biggest chal- through the ALPA Fee for lenges for Trans States flight Departure Committee and fter a period of chal- operations has been preparing the US Airways Express Pilots lenges following the for the new Part 117 flight- Alliance. These groups provide Aeconomic downturn time and duty-time (FT/DT) a collaborative forum for of 2008, the pilots of Trans rules, slated to go into effect pilots of similar operations States Airlines have witnessed on Jan. 4, 2014. Trans States to share what’s happening positive change at their airline received an exemption for at their airlines. Simmons in recent years. This Embraer an early transition date of stresses, “The information EMB-145 operator has experi- Dec. 29, 2013. Regarding exchange and support are enced growth at a time when the transition, the MEC has invaluable, regardless of much of the 50-seat market drafted a letter of agreement whether we are in contract remains sluggish, and the re- (LOA) that adds a long-call negotiations or not.” lationship between the pilots reserve option, which will Looking ahead to 2015, the and management continues provide some added schedule pilots’ contract contains a pro- to improve. flexibility for both the pilots vision to extend the amend- “We have added seven and management. The LOA able date by two years if Trans planes to our fleet and are hir- amends the method of States acquires Mitsubishi ing new pilots every month,” assigning trips to reserves, regional jets by August of that says Capt. -
Delta April 2003 Worldwide Timetable
Airline Listing 3M Silver Airways Corporation KE Korean Air Lines Co. Ltd. 6G Sun Air Express, LLC KL KLM Royal Dutch Airlines AA American Airlines LH Deutsche Lufthansa AG AC Air Canada LW Pacific Wings, L.L.C AF Air France NH All Nippon Airways AM Aeromexico Aerovias OS Austrian Airlines AG dba Austrian de Mexico S.A. de C.V. PD Porter Airlines Inc. AS Alaska Airlines QR Qatar Airways (Q.C.S.C.) AV Aerovias del Continente Americano SA South African Airways S.A. AVIANCA SK Scandinavian Airlines System B6 Jetblue Airways Corporation SN Brussels Airlines N.V. BA British Airways SU JSC Aeroflot Russian Airlines CA Air China Limited SV Saudi Arabian Airlines CM Compania Panamena SY MN Airlines LLC de Aviacion, S.A. (COPA) TK Turkish Airlines, Inc. DL Delta Air Lines, Inc. UA United Airlines, Inc. EK Emirates US US Airways ET Ethiopian Airlines Enterprise VS Virgin Atlantic Airways Limited EY Etihad Airways VX Virgin America Inc. F9 Frontier Airlines, Inc. WN Southwest Airlines FI Icelandair DOMESTIC DOMESTIC Stops/ Stops/ Stops/ Stops/ Depart/Arrive Flight Equip Via Freq Depart/Arrive Flight Equip Via Freq Depart/Arrive Flight Equip Via Freq Depart/Arrive Flight Equip Via Freq AKRON/CANTON, OH (CAK) To AKRON/CANTON, OH (CAK) From AKRON/CANTON, OH (CAK) To ALBUQUERQUE, NM (cont) From ALBUQUERQUE, NM (cont) From National To National From Dulles (cont) To Dulles (cont) 2 00p 3 20p US5151* CRJ 0 6 6 30a 7 42a US5226* CRJ 0 7 12 31p 4 56p UA1090/UA4914* DEN 125 1 10p 9 02p UA3655*/UA652 DEN 6 Operated By US Airways Express - PSA Airlines Operated -
Pilots Jump to Each Section Below Contents by Clicking on the Title Or Photo
November 2018 Aero Crew News Your Source for Pilot Hiring and More... ExpressJet is taking off with a new Pilot Contract Top-Tier Compensation and Work Rules $40/hour first-year pay $10,000 annual override for First Officers, $8,000 for Captains New-hire bonus 100% cancellation and deadhead pay $1.95/hour per-diem Generous 401(k) match Friendly commuter and reserve programs ARE YOU READY FOR EXPRESSJET? FLEET DOMICILES UNITED CPP 126 - Embraer ERJ145 Chicago • Cleveland Spend your ExpressJet career 20 - Bombardier CRJ200 Houston • Knoxville knowing United is in Newark your future with the United Pilot Career Path Program Apply today at expressjet.com/apply. Questions? [email protected] expressjet.com /ExpressJetPilotRecruiting @expressjetpilots Jump to each section Below contents by clicking on the title or photo. November 2018 20 36 24 50 32 Also Featuring: Letter from the Publisher 8 Aviator Bulletins 10 Self Defense for Flight Crews 16 Trans States Airlines 42 4 | Aero Crew News BACK TO CONTENTS the grid New Airline Updated Flight Attendant Legacy Regional Alaska Airlines Air Wisconsin The Mainline Grid 56 American Airlines Cape Air Delta Air Lines Compass Airlines Legacy, Major, Cargo & International Airlines Hawaiian Airlines Corvus Airways United Airlines CommutAir General Information Endeavor Air Work Rules Envoy Additional Compensation Details Major ExpressJet Airlines Allegiant Air GoJet Airlines Airline Base Map Frontier Airlines Horizon Air JetBlue Airways Island Air Southwest Airlines Mesa Airlines Spirit Airlines -
March 2018 REFLECTIONS the Newsletter of the Northwest Airlines History Center Dedicated to Preserving the History of a Great Airline and Its People
Vol.16, no.1 nwahistory.org facebook.com/NorthwestAirlinesHistoryCenter March 2018 REFLECTIONS The Newsletter of the Northwest Airlines History Center Dedicated to preserving the history of a great airline and its people. NORTHWEST AIRLINES 1926-2010 ______________________________________________________________________________________________________ THE QUEEN OF THE SKIES Personal Retrospectives by Robert DuBert It's hard to believe that they are gone. Can it be possible that it was 50 years ago this September that this aircraft made its first public appearance? Are we really all so, ahem, elderly that we Photo: True Brand, courtesy Vincent Carrà remember 1968 as if it were yesterday? This plane had its origins in 1964, when Boeing began work on a proposal for the C-5A large military airlifter contract, and after Lockheed won that contest, Boeing considered a commercial passenger version as a means of salvaging the program. Urged on by Pan Am president Juan Trippe, Boeing in 1965 assigned a team headed by Chief Engineer Joe Sutter to design a large new airliner, although Boeing at the time was really more focused on its supersonic transport (SST) program. A launch customer order from Pan Am on April 13, 1966 for twenty five aircraft pushed Sutter's program into high gear, and in a truly herculian effort, Joe Sutter and his Boeing team, dubbed “The Incredibles,” brought the program from inception on paper to the public unveiling of a finished aircraft in the then unheard of time of 29 months. We're talking, of course, about the legendary and incomparable Boeing 747. THE ROLLOUT It was a bright, sunny morning on Monday, Sept. -
Trans States Holdings Signed Purchase Agreement with Mitsubishi Aircraft for 100 MRJ Aircraft on Dec 27, 2010 TSH President Richard A
MRJ Newsletter Trans States Holdings Signed Purchase Agreement with Mitsubishi Aircraft for 100 MRJ Aircraft on Dec 27, 2010 TSH President Richard A. Leach Attends Reception Ceremony held in Nagoya February 01,2011 Mitsubishi Aircraft Corporation finalized and executed a definitive Purchase Agreement with Trans States Holdings (TSH) for an order of 100 next- generation Mitsubishi Regional Jet (MRJ) aircraft (50 firm, 50 options) on December 27, 2010. TSH President Richard A. Leach visited Japan to attend the reception ceremony held on February 1st 2011 in Nagoya celebrating the definitive Purchase Agreement. Since the announcement of the LOI in October 2009, TSH and Mitsubishi Aircraft have been constantly exchanging views and strengthening the relationship. Both parties are pleased to conclude the definitive Purchase Agreement of the MRJ – the game-changing next- generation regional jet. Mr. Wigmore, CFO of TSH (left); Egawa, President of Mitsubishi Aircraft Corporation (center); Mr. Leach, President of TSH (right) TSH, based in St. Louis, Missouri, is an airline holding company that owns and operates three independent airlines, Trans States Airlines, GoJet Airlines, and Compass Airlines, all of which have significant regional operations in North America. TSH is entrusted with feeder services for United Airlines, Delta Air Lines, and US Airways. TSH President Richard A. Leach said, “We have been very excited about the MRJ program for a long time, and we are extremely pleased to conclude this major order on December 27 last year reaffirming the 100 aircraft commitment we made with our LOI. Since that launch order, we have learned a lot about the quality of the Mitsubishi Aircraft team and the quality of the MRJ aircraft. -
United Airlines / United Express Reciprocal Jumpseat
Updated July 22, 2020 United Airlines / United Express Reciprocal Jumpseat Frequently Asked Questions What’s changing? Starting June 1, 2020, jumpseat-qualified United (UA) and United Express (UAX) employees in Dispatch, Flight Operations and Inflight Services will be able to electronically self-list for a qualifying jumpseat in employeeRES. UAX carriers include: Air Wisconsin, CommutAir, ExpressJet, GoJet, Mesa Airlines, Republic Airlines, and *SkyWest Airlines (*Flight Operations and Dispatch only). • UA employees will be able self-list for UAX flights within the 50 United States and can continue to self-list for mainline UA flights worldwide. • UAX employees will be able to self-list for UA/UAX flights operating only within the 50 United States. employeeRES will verify jumpseat eligibility and priority during the listing process, which will be reflected in Aero, the system used by customer service representatives (CSRs) at airports, after check in. What’s not changing? UA and UAX employees from Dispatch, Flight Operations and Inflight Services and UA Inflight- qualified management will still be able to list for a jumpseat at the gate with a CSR. Employees with controlled jumpseat privileges, including maintenance groups and select management employees, cannot self-list in employeeRES or with a gate CSR, and must follow established processes to receive authorization for a jumpseat. Why are we making this change? Being able to self-list in employeeRES frees up time for CSRs at gates allowing them more time to complete critical tasks before departure and focus on delivering caring service to our customers. Improved automation in Aero also allows CSRs working the gates to accurately see flight deck and cabin jumpseat availability. -
TX-NR727 Table of Contents
Contents AV RECEIVER Safety Information and Introduction ............2 TX-NR727 Table of Contents...........................................6 Connections .................................................12 Turning On & Basic Operations..................21 Instruction Manual Playback........................................................29 Advanced Operations ..................................52 Controlling Other Components...................76 Appendix.......................................................82 Internet Radio Guide Remote Control Codes En Safety Information and Introduction 9. Do not defeat the safety purpose of the polarized B. If liquid has been spilled, or objects have fallen or grounding-type plug. A polarized plug has two into the apparatus, WARNING: blades with one wider than the other. A grounding C. If the apparatus has been exposed to rain or TO REDUCE THE RISK OF FIRE OR ELECTRIC type plug has two blades and a third grounding water, SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN prong. The wide blade or the third prong are D. If the apparatus does not operate normally by OR MOISTURE. provided for your safety. If the provided plug does following the operating instructions. Adjust CAUTION: not fit into your outlet, consult an electrician for only those controls that are covered by the TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT replacement of the obsolete outlet. operating instructions as an improper REMOVE COVER (OR BACK). NO USER-SERVICEABLE 10. Protect the power cord from being walked on or adjustment of other controls may result in PARTS INSIDE. REFER SERVICING TO QUALIFIED pinched particularly at plugs, convenience damage and will often require extensive work SERVICE PERSONNEL. receptacles, and the point where they exit from by a qualified technician to restore the the apparatus. apparatus to its normal operation, 11. -
David Siegel, CEO, US Airways
A MAGAZINE FOR AIRLINE EXECUTIVES OCTOBER 2003 T a k i n g y o u r a i r l i n e t o n e w h e i g h t s EXTREME AIRLINE MANAGEMEN T A conversation with … David Siegel, CEO, US Airways INSID E Traditional carriers launch low-fare subsidiaries How airlines weathered "the perfect storm" Cathay Pacific Airways’ crisis management process © 2009 Sabre Inc. All rights reserved. [email protected] industry industry – and a growing percentage in Europe carriers that have started their own five destinations with a fleet of four they also have key differences in the way An and Asia/Pacific as well – traditional car- low-cost airline. Airbus A320 aircraft. And Delta, with they operate. While both have a single riers have been forced to take extreme Despite a checkered history of such Song, and bmi, with bmibaby, have fleet type, Song uses larger 757s com- measures to deal with the growing offshoots, in the past couple of years, sev- used their low-cost subsidiaries pared to bmibaby’s 737s. Song also has Inside threat. The low-cost carriers have put eral airlines have launched, or announced to aggressively compete in their maintained the pay scale of the parent tremendous pressure on traditional plans for, low-cost subsidiaries. Air Canada dominant markets. airline while bmibaby forged complete By B. Scott Hunt and Job network carriers to cut costs in order has launched Tango and Zip. Qantas is Although some consider such new labor agreements. Each also offers Stephani Hawkins | Ascend Editors to compete with the LCCs and match now examining the possibility of launch- endeavors risky, early returns have been different amenities to its customers. -
An Analysis of Regional Airlines' Response to the Pilot Shortage And
Bridgewater State University Virtual Commons - Bridgewater State University Honors Program Theses and Projects Undergraduate Honors Program 4-24-2018 An Analysis of Regional Airlines’ Response to the Pilot Shortage and How It Impacts Collegiate Pilots Jared Samost Follow this and additional works at: http://vc.bridgew.edu/honors_proj Part of the Management and Operations Commons Recommended Citation Samost, Jared. (2018). An Analysis of Regional Airlines’ Response to the Pilot Shortage and How It Impacts Collegiate Pilots. In BSU Honors Program Theses and Projects. Item 266. Available at: http://vc.bridgew.edu/honors_proj/266 Copyright © 2018 Jared Samost This item is available as part of Virtual Commons, the open-access institutional repository of Bridgewater State University, Bridgewater, Massachusetts. Running head: REGIONAL AIRLINES’ RESPONSE TO THE PILOT SHORTAGE 1 An Analysis of Regional Airlines’ Response to the Pilot Shortage and How It Impacts Collegiate Pilots Jared Samost Submitted in Partial Completion of the Requirements for Commonwealth Honors in Aviation Science Bridgewater State University April 24, 2018 Prof. Michael Welch, Thesis Advisor Prof. Michael Farley, Committee Member Prof. Veronica Cote, Committee Member REGIONAL AIRLINES’ RESPONSE TO THE PILOT SHORTAGE 2 Table of Contents Abstract ............................................................................................................................... 3 Introduction ........................................................................................................................