Metropolitan Police Service Information Pack Service Delivery
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Metropolitan Police Service Information Pack Service Delivery Director - Operational Support Services Welcome to a changing city, a changing organization and a fascinating and exciting role 1 CONTENTS PAGE Introduction from the Commissioner 3 About the Met 5 Executive Structure 11 About the role 12 Remuneration Package 16 The Selection Process 17 Competency and Values Framework 18 Met Values 22 2 INTRODUCTION FROM THE COMMISSIONER The role of Service Delivery Director – Operational Support Services for the Metropolitan Police Service is undoubtedly one of the most challenging, satisfying and rewarding senior leadership roles in policing. Whether in the breadth of the leadership challenge associated with an organisation employing 40,000 people; or the complexity and high tempo of the operational challenges in policing the capital City and seat of Government; or in understanding the richness of London’s diversity and in continuing to ensure policing is integrated into all of London’s communities; or the very high levels of scrutiny applied to all issues affecting policing in London; or the ability to influence wider policing policy and practice, this role is truly one that should inspire those with a passion to lead. Our mission is simple at its core - to keep London safe for everyone. And our aspiration is for the Met to become the most trusted police service in the world. I am looking to appoint an inspirational senior police leader to help me, as a member of the Met’s Management Board, lead one of the most iconic institutions in the UK and a world leading police service. London is a fantastic place and I have always been incredibly proud to serve the capital. It is a diverse, growing and ever-changing city with national impact and international reach. How the Met operates has changed significantly in recent years, achieving a step change in effectiveness, efficiency and confidence. But the scale of our ambition for the future is even greater. It has to be. There are of course challenges facing policing. But in my view there are a greater number of opportunities for the Met – to transform, to exploit the opportunities of the digital age, to get the best from our people and most importantly to make London the safest it can be. We also have the added responsibilities for coordinating counter terrorism (CT) policing nationally, as well as providing CT and protection policing for London, at a time of heightened threat. The recent direction from Government for a substantial investment in police officers and resources is a very welcome boost - we are growing fast. We have set an ambitious strategy – Met Direction, and the Met’s top focus has been, and remains, to bear down on violence in all its forms. Amongst other important areas, this also means that we must redouble our efforts to become even closer to our communities, building confidence and trust. The Met has great people. We need every single one of them to feel supported, to have the right equipment and to be as well led as possible. 3 INTRODUCTION FROM THE COMMISSIONER Our values of courage, compassion, integrity and professionalism remain at the heart of everything we do. My commitment to you is to lead the Met in a way that respects and nurtures these very traditional values but which also puts us at the forefront of modern policing and maintains Scotland Yard’s well-earned international reputation. I am looking for someone with an outstanding track record of operational delivery and leadership excellence and who can contribute effectively to ensure we continue to drive forward the change necessary for the Met to keep pace with this city. This information pack will give you further insight into the role, and the qualities and experience we are looking for. This is an exciting time to join the Met – a modern, vibrant service with a very proud history. Prior service in the Met is most definitely not a pre-requisite. I very much hope you will be inspired by this opportunity to serve. Cressida Dick Commissioner 4 ABOUT THE MET ABOUT THE MET Founded by Sir Robert Peel in 1829, the Metropolitan Police Service is one of the oldest police services in the world. ‘New Scotland Yard’ is internationally recognised for its history, law enforcement and skills in fighting crime, and we are proud of the Met’s reputation for excellence and expertise in policing. However, London doesn’t stand still and neither can we. Society and technology are constantly changing and we must prepare for the future. To achieve this, we will seize the opportunities of data and digital technology to become a world leader in policing, focus on what matters most to Londoners, and constantly strive to improve by learning from experience and from others. Today, the Met is made up of more than 40,000 officers and staff, plus thousands of volunteers; we are one of the largest employers in London and the South East of England. The territory we serve covers 620 square miles and is home to over 8.8 million people. The Met is the UK’s largest police service and represents a quarter of the total police budget for England and Wales. The Met is responsible for maintaining the peace and is accountable in law for the exercise of policing powers, and to the Mayor’s Office for Policing and Crime (MOPAC) for the delivery of efficient and effective policing, management of resources and expenditure. At all times the Commissioner and her officers remain operationally independent, in the service of the public. Our mission is to keep London safe for everyone. We contribute to making London safe and we protect its unique reputation as an open and welcoming city. We aspire to be the most trusted police service in the world, and want Londoners, permanent and transient, to be proud of their force. We will earn this by being true to our values of professionalism, integrity, courage and compassion. Together we will achieve success by reducing crime, bringing offenders to justice, building public confidence, increasing victim satisfaction and strengthening the pride and engagement of our officers and staff. 5 ABOUT THE MET LONDON: THE GLOBAL CITY WE POLICE London is unique: ‘the world under one roof’. London is our capital city, the seat of Government, home to Her Majesty the Queen and the Royal Family. It hosts our diplomatic community and is a major financial and business hub. It is a unique centre of cultural, sporting and other events. Its ever changing population is set to grow towards 10 million within the next 10 years. It is probably the most diverse (culturally, ethnically and linguistically) city in the world. Londoners tend to be younger than the rest of the UK. More than three million of Londoners were born abroad, just under half of which arrived in the UK less than 10 years ago. London is also one of the world’s most popular business and travel destinations. It is a global city, recognised around the world, economically, politically, financially and creatively. London’s greatness comes from its openness to the world, and this in turn has helped build world-renowned institutions which have preserved its safety and stability. There are over 200 languages spoken in London, and around 40% of the population is Black or Minority Ethnic [BME]. These numbers are predicted to grow further as the city expands and develops as an international centre. Almost 4 million Christians and 1 million Muslims live in London, and Buddhism, Hinduism, Judaism and Sikhism each have more than 80,000 followers in the capital. London’s population swells due to an influx of commuters during the day and tourists throughout the year - in greater volumes than anywhere else in the UK. London is one of the safest global cities in the world already. Nevertheless, criminality within London is on a more prevalent and serious level than other cities and communities across England & Wales. Crime in the capital is often connected to organised criminality and national and international networks of offending. London has, throughout our lifetime, been a place terrorists want to attack. This creates a unique policing environment. Everyone joining us needs the ability to deliver outstanding policing to the communities of London. 6 across We WE have a clear and compelling and clear a have ABOUT THE MET HAVE REFRESHED the Met. WE HAVE REFRESHED OUR STRATEGY… This We have a clear and compelling strategy, showing what we stand for and how we operate across the Met. This plan on a page summarises our ambitions and approach. plan on Our mission is to keep London safe for everyone. To achieve this, we will focus on three operational OUR STRATEGY… priorities a page strategy, showing strategy, summarises Focus on what matters most Mobilise partners and public. Achieve the best outcomes MET THE ABOUT to Londoners. in the pursuit of justice and in support of victims. our Violent crime is a key We know that safety requires We have a fundamental what what concern and tackling it is a action beyond the police responsibility to bring ambitions priority in order to protect service. We will continue to offenders to justice and Londoners. work with partners and ensure that victims of crime we communities to help keep receive the support they and for stand them safe and support them need from us and from and in preventing crime. others. approach. As an organisation we want to continue to develop our internal capabilities. To do this we will: how how we Seize the Care for each other, Learn from Be recognised as a opportunities of work as a team, and experience, from responsible, operate data and digital tech be an attractive others, and exemplary and to become a world place to work.