HUMINT Intelligence Command National Crime Agency NCA G2

Senior Manager, Specialist Operations – HUMINT Intelligence Command

National Crime Agency NCA G2/ Civil Service G7 Reference: IP800-4009 Closing date: 23:50 Monday 13th May 2019

Candidate Information Pack 1

The Person Salary & The Role Department Specification Benefits

Application Campaign FAQs Contact Us Process Timeline

“Thank you for your interest in this role in the National Crime Agency”

I am seeking determined, and proactive officers to join the National Crime Agency to help fight the most serious and organised crime threats to the UK. Biography NCA officers work at the forefront of law enforcement, building the best possible intelligence picture of all serious and organised crime threats; relentlessly pursuing the Lynne took up post as the Director most serious and dangerous offenders; and developing and delivering specialist General of the National Crime Agency in January 2016. capabilities on behalf of law enforcement and other partners. An experienced police officer, Lynne There is no such thing as a 'typical' NCA officer. The breadth of our capabilities means joined the Metropolitan Police in 1989 where she rose to the rank of Detective that we recruit people from virtually every walk of life, from police to project Chief Inspector and Senior management, crime analysis to commercial procurement. Our diversity is one of our Investigating Officer within the Force’s Major Crime Department. greatest strengths. Lynne transferred to Surrey Police in We equip our officers with the right skills, workplaces and technology to lead the UK's 2002 where she served as a Divisional Commander and subsequently Assistant response to serious and organised crime, and operate with the trust and confidence of Chief Constable, responsible for the public. Territorial Operations.

Awarded the Queen’s Police Medal in If you have the skills and experience I am looking for, I would welcome your application 2008, Lynne moved back to the MPS in to join the organisation. 2009 and was promoted to Assistant Commissioner the following year, serving as head of Central Operations and Specialist Crime Directorates. Lynne Owens Lynne was appointed Chief Constable for Surrey Police in 2012 and, in the Director General 2015 Birthday Honours, was awarded the CBE for services to policing and criminal justice.

Why join NCA?

“Would you like the

opportunity to

contribute to the fight

against serious and

organised crime?”

There's no such thing as a typical NCA Serious and organised crime is one of the NCA officers work at the forefront of law officer. We come from different gravest threats to the UK's national enforcement, building the best possible backgrounds and cultures, speak many security. The National Crime Agency sits at intelligence picture of all serious and languages and have diverse skills and the heart of the law enforcement response, organised crime threats; relentlessly experiences. What we have in common is protecting the public by disrupting and pursuing the most serious and dangerous dedication and a commitment to protecting bringing to justice those serious and offenders; and developing and delivering the public from serious and organised organised criminals who pose the highest specialist capabilities on behalf of law crime. risk to the UK. enforcement and other partners. Are you ready to join the team?

Leading the UK's fight to cut serious and organised crime

“We are leading by example;

passionate about Inclusion.”

Marie Powers, Head of Diversity & Inclusion, National Crime Agency

Being truly reflective of the We work in partnership with our outstanding network We are committed to championing difference, groups to continuously develop how grow and embed confident to challenge if our behaviours fall short and communities we serve, and our approach to inclusivity. We are launching our new developing through policies and procedures the Diversity & Inclusion strategy focussed around our process that will ensure we can set ourselves up for building a culture where culture, breaking down barriers, and being accountable success. for delivering results. everyone can perform at If you want to join us on our mission, want to be part Our network groups champion diversity through their best is critical to of an organisation committed to fairness and equality encouraging diversity in flexible working, ethnicity, of opportunity and can meet our high expectations of leading the UK’s fight disability, gender and sexual orientation. We are integrity and behaviours, then we encourage you to launching a new and comprehensive wellbeing strategy apply to one of our roles. We are proud to be a against Serious and aimed at breaking down barriers to talking about Disability Confident employer. We offer a guaranteed mental health. Our colleagues and officers run interview scheme and are happy to discuss reasonable Organised Crime – campaigns based on their own personal stories to adjustments as part of your application so that you increase awareness and understanding and our senior can perform at your full potential both through the something which affects us leaders talk with passion and match this with their selection process and then in post if you are commitment. successful. We are also delighted to be included in the all. 2019 Stonewall Top 100 Employers list, recognising organisations for their commitment to making workplaces more LGBT+ inclusive, ensuring that our LGBT+ employees are safe, respected and accepted.

About the Intelligence Directorate

Intelligence Directorate works collaboratively with NCA Investigations Directorate and partners to deliver a unified crime fighting response  Tasking, Control Centre and ROCU engagement - Oversight and coordination of operational activity to support NCA and National tasking. The Serious and Organised Crime (SOC) is one of the recognised National Security Control Centre provides the Command Team with situational awareness of threats, estimated at costing the UK economy over £20 billion every year. operational capacity, capability, effectiveness and support to Critical Incident Commanders. To initially treat risk and dynamically transfer risk to the In the Intelligence Directorate we collect, record and enhance intelligence to build a appropriate stakeholder, whilst building public confidence. Regional Organised picture of that SOC, sharing this with partners in the UK and abroad. Then, through Crime Coordinators – provide conduit for requests to and from partner agencies. the exploitation of intelligence, we flex law enforcement’s collective resources against these dynamic threats. We are continuously looking for new opportunities to enhance  National Intelligence Hub- responsible for identifying key priority targets and traditional capabilities to increase the quantity and quality of available intelligence and developing intelligence through its symbiotic relationship with Intelligence maximise its potential for exploitation.” Collection and International. The National Intelligence Hub (NIH) is at the heart of the NCA, delivering intelligence products and identifying opportunities which drive The Intelligence directorate is made up of the below Deputy Directorate areas: NCA and partner activity in response to the highest threats from Serious and Organised Crime.  International - works with international partners & coordinate UK law enforcement support overseas to gather and share intelligence, conduct The Directorate is supported by the: operational activity & enhance international delivery.  Intelligence Headquarters / Business Development Unit- responsible for co-  Intelligence Collection- coordinated NCA collection capabilities against the ordination of the Intelligence Transformation Programme, business planning & Agency’s highest priorities. Intelligence Collection includes forensics, open source, overall management including review of operational success, capabilities covert human intelligence sources, undercover officers and technical collection requirements overview, recruitment and professionalisation. capabilities.

About the role

 To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role and DV clearance within the first  The HUMINT Senior manager reports directly to the Head of HUMINT 12 months as part of your probation period. for the delivery of the NCA’s covert collection capabilities in relation to intelligence and evidence obtained from Human Intelligence sources and  You may also be required to undertake a mandatory pre-employment Undercover Officers. substance misuse test and achieve a satisfactory result.

 As part of the Intelligence Collection Senior Management Team you will  The location of this role is flexible between the listed areas: be supporting the Head of HUMINT in setting the direction on the delivery

of HUMINT capabilities to support the Agency and our wider law  Warrington, Birmingham, Bristol and central London, Belfast, Glasgow, Enforcement Partners, both nationally and Internationally; this includes South Wales, South West, South East, North East, Yorkshire, East having responsibility for Officers working in high risk areas of business. Midlands  You will lead a multi-functional team responsible for the deployment and management of undercover officers in the development of operational,  When completing the online application form you will be given the tactical and strategic intelligence and evidence as well as analytical opportunity to state up to three preferred locations. and/or prevention initiatives, focussed on serious and organised crime affecting the UK.  Please note – We cannot guarantee you will be posted to your first choice of location though we will make every effort to accommodate this where  You will lead a team with responsibility for the Agency tactical response possible. to the Undercover Policing Inquiry.  The role requires a detailed understanding of law enforcement’s response to serious and organised crime and the ability to deliver at pace in order to place intelligence and evidence, and in particular HUMINT, at the heart of NCA delivery.

Additional Information:

 You may be expected to work directly or indirectly in tackling child sexual exploitation and abuse. This may involve exposure to child sexual abuse material. You should consider the sensitive nature of the work before deciding to apply.

 All officers working on or supporting this type of operational activity will undergo a psychological assessment on taking up the role and at regular intervals once in post.

 By applying for this role you are confirming that you are willing to work on child sexual exploitation and abuse operations

Person Specification

Behaviour Competencies: Additional Information

 Communicating and influencing  The NCA is a 24/7 organisation, and working

patterns must support business  Making effective decisions Essential Qualifications/Skills requirements. You may occasionally

be asked to respond at short notice or  Ability to demonstrate a comprehensive outside of core hours but this it is not an current understanding of the management Technical Criteria: essential requirement to do so. of covert investigation techniques,

specifically the undercover discipline. • On occasions officers may be required to  Experience of managing undercover travel throughout the UK and overseas. investigations (including major crime Desirable Qualifications/Skills investigations, operational planning and  Accredited Covert Operations Manager  You could be deployed to work on any type of effective resource/budget management) Undercover Qualification investigation, including, but not limited to Child within an Undercover environment. Sexual Exploitation, Cyber Investigations or Financial investigations.  Risk management in supporting business  CPIA/RIPA training or Criminal Justice and delivery. Licensing (Scotland)

 Proven experience of leading, managing and overseeing the deployment of diverse/  PIP 2 or Higher remote based operational teams.

Salary and Benefits “Our differences enrichWorking parents us, can openour an online childcare account and for every £8 This includes: they pay in, the government adds diversity makes us strong£2, up to a maximum” of £2000 a Salary  26 days’ annual leave on entry, increasing to 31 days after 5 years’ year for each child or £4000 for a disabled child. Parents then use the Senior Manager – Specialist Operations: service. This is in addition to 8 public holidays; funds to pay for registered childcare. £53,053 Marie Powers, Head of HR Policy & Reward, National Crime Agency Existing employees may be able to  a competitive contributory pension continue to claim childcare vouchers, Roles based in London will receive an scheme that you can enter as soon so please check how the policy would additional London Weighting of £3,258. as you join where we will make a work for you here; significant contribution to the cost of Standard pay rules apply for existing civil your pension; where your  interest-free loans allowing you to servants contributions come out of your salary spread the cost of an annual travel before any tax is taken; and where season ticket; your pension will continue to provide  the opportunity to use onsite Benefits valuable benefits for you and your facilities including fitness centres and family if you are too ill to continue to Whatever your role, we take your career staff canteens; and, work or die before you retire; and development seriously, and want to  occupational sick pay enable you to build a really successful  flexible working patterns including career with the Agency and wider Civil access to Flexible Working Schemes  All NCA officers can apply for a Service. It is crucial that our employees allowing you to vary your working formal change to their working have the right skills to develop their careers day as long as you work your total hours, pattern or location. However, and meet the challenges ahead, and you’ll hours; acceptance of Alternative Working benefit from regular performance and Arrangements is depending on a development reviews to ensure this  generous paid maternity and number of aspects such a business development is on-going. As a Civil Service paternity leave which is notably needs. employee, you’ll be entitled to a large range more than the statutory minimum of benefits. offered by many other employers;

 childcare benefits (policy for new employees as of 5 April 2018): The government has introduced the Tax- Free Childcare (TFC) scheme.

Application Process Essential Qualifications/Skills:

Application  Ability to demonstrate a comprehensive current understanding of the Due to the nature of this role and the sensitivities around management of covert investigation techniques, specifically the evidencing work within a covert arena, applicants are advised undercover discipline. that all details provided within you application will be dealt with by an appropriately security vetted internal NCA officer. You will also be asked to complete an Equality and Diversity form. To apply, please completed the attach application form. This should Please note that this will be treated in confidence and will not impact be completed no later than 23:59 Monday 13th May 2018: your application.

Complete the attached application form evidencing the following Please ensure that all documents contain your full name. criteria in no more than 250 words per criteria Should you encounter any issues with your online application please

 Communicating and influencing get in touch with us at the following email address:

 Making effective decisions [email protected]

Technical Criteria: Long List

If we receive a high volume of applications the panel may decide to  Experience of undercover investigations (including major crime long listing applications against the Essential criteria. investigations, operational planning and effective resource/budget management) within a HUMINT environment. Shortlist

 Risk management in supporting business delivery.  A panel, including the hiring manager, will then assess your application to select those demonstrating the best fit with the  Proven experience of leading, managing and overseeing the role by considering the evidence you have provided against deployment of diverse/ remote based operational teams. the criteria set out in the Personal Specification section.

 A decision is expected to be made on week commencing 27th 1. Proof of the Essential Criteria. Please provide evidence in the May 2019 and all shortlisted candidates will be advised of the box provided. Please note – Your application will not be outcome shortly afterwards. considered without this evidence.

Interview Offer

If you are shortlisted, you will be invited to attend an interview. At  Regardless of the outcome, we will notify all candidates as interview you will be assessed against the below criteria: “Our differencessoon as possible. enrich us, our  Communicating and influencing  Candidates who meet the required standard at interview will  Making effective decisions diversity makesbe posted in meritus order strong and in consideration” of additional skills demonstrated. Technical Criteria:  As an Agency we are in a period of growth and as such it is  Experience of undercover investigations (including major Marie Powers, Head of HR Policy & Rewardimportant, National that Crime we Agency have a steady flow of talent entering the crime investigations, operational planning and effective organisation. We are recruiting to ensure we have a sufficient resource/budget management) within a HUMINT environment. supply of high calibre people, with the right skills to help us

deliver our business, both now and in the future. We will be  Risk management in supporting business delivery. making a significant number of appointments immediately

following the selection process, however, if we are unable to  Proven experience of leading, managing and overseeing the offer you a post immediately, you will be invited to join our deployment of diverse/ remote based operational teams. candidate pool so that we can continue to communicate with

you regarding your employment with the Agency, and the Full details of the interview process will be made available to incredible work that we do, with a viewing to offering you a shortlisted candidates. suitable post as soon as one becomes available. Successful applicants will remain in the candidate pool for a 12 month The interviews will take place throughout the start of June. period.  If over the next 12 months we are able to offer you a position, we will contact you as soon as possible. During this time, you will go through our vetting and pre-employment checks processes (please note, these processes take around 12 weeks to complete) Appointments will be made in adherence to the Civil Service Recruitment Principles and in strict merit order.

Please note: the Indicative Timeline in the interactive pack looks different to this Indicative Timeline version as it is more graphical and colourful (like the London tube map)

Please note that these dates are only indicative at this stage and could be subject to change. If you are unable to meet these timeframes, please let us know in your application letter.

The anticipated timetable is as follows:

Advert Closing Date 23:59 Monday 13th May 2019

Expected shortlist announcement Week Commencing 27th May 2019

Interviews Interviews will take place throughout the start of June

Pre-employment checks take on average 16 weeks from the point of offer to arranging a start date. This includes vetting, reference checks occupational health Onboarding Process assessments and substance misuse tests. This is an approximate time frame and is to be taken as a guideline only as this can very between candidates.

Interview locations will be sent to candidates at a later date. Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

FAQs “Our differences enrich us, our diversity makes us strong” 1. Can I apply if I am not currently a civil No. Unfortunately we will not be able to reimburse 8. How does the NCA grading structure servant? you, except in exceptional circumstances and only compare to civil service and police? when agreed in advance. Yes. These roles are open to all suitably qualified Marie Powers, Head of HR Policy & Reward, National Crime AgencyThe NCA operates its own grade structure, the below table people. 7. What nationality do I need to hold in order shows our grades in comparison with our civil service and to apply? police colleagues. 2. Is this role permanent? To be eligible for employment for roles requiring This role is being offered on a permanent basis. NCA Civil Service DV clearance you must be a national of the below Police Equivalent countries: Grade Equivalent 3. Is this role suitable for part-time working?  The United Kingdom Assistant Chief This role is available for appointment full-time, 37 Deputy Director Constable hours per week.  The Republic of Ireland Chief 4. Will the role involve travel? G1 Grade 6  The Commonwealth* Superintendent Some travel may be required for this role.  A European Economic Area (EEA) Member G2 Grade 7 Superintendent State 5. Where will the role be based? SEO (Senior  Switzerland The location of this role is flexible between the G3 Executive Inspector listed areas:  Turkey Officer) HEO (Higher Warrington, Birmingham, Bristol and central Certain family members of EEA, Swiss and Turkish G4 Executive Sergeant London, Belfast, Glasgow, South Wales, nationals are also eligible to apply regardless of their nationality. Officer) South West, South East, North East, EO (Executive Yorkshire, East Midlands (*Commonwealth citizens not yet in the UK, who G5 Constable have no right of abode in the UK and who do not Officer) When completing the online application form you have leave to enter the UK are ineligible to AO will be given the opportunity to state up to three apply.) preferred locations. G6 (Administrative N/A For roles requiring DV STRAP clearance applicants Officer) Unfortunately, relocation costs for all roles will not need to be a UK National. be reimbursed. For further information on whether you are 9. Are there any residency requirements in 6. Can I claim back any expenses incurred eligible to apply, please visit Gov.UK order to apply for this role? during the recruitment process?

To meet National Security Vetting requirements We are committed to making reasonable 13. Will this role be overseen by the Civil Service you will need to have resided in the UK for at a adjustments for Disability Confident Scheme Commission? minimum 3 out of the past 5 years for SC applicants and will try to remove any barriers clearance and a minimum of 7 out of 10 years for The recruitment process is subject to the Civil DV clearance. You will still be considered if you so you are not at a disadvantage during the Service Commission’s recruitment principles. were posted abroad as part of your service with selection/recruitment process/ interview / the HMG or armed forces or a UK government assessment including; allowing extra time 14. What do I do if I want to make a complaint? role during this period. Please make sure you during selection tests; ensuring that For non-CSC led meet these requirements before applying for this information is provided in an accessible role. format, or; by providing training. We are also If you feel that your application has not been treated in accordance with the recruitment 10. Is security clearance required? committed to interviewing all applicants with a principles and wish to make a complaint, then you disability who meet the minimum criteria for should contact To be considered, you will need to the role applied for. If you feel that you may successfully complete SC clearance before need a reasonable adjustment to be made, or [email protected] in the first commencing the role and DV clearance within you would like to discuss the disability instance the first 12 months as part of your probation confident scheme in more detail please 14. What should I do if I think that I have a period. contact us in the first instance. conflict of interest?

More information about the vetting process can be If you wish to receive a hard copy of the Candidates must note the requirement to declare found at the following link any interests that might cause questions to be https://www.gov.uk/guidance/security-vetting-and- information, or in an alternative format e.g. Audio, Braille or large font then please contact: raised about their approach to the business of the clearance Department.

11. What reasonable adjustments can be made if [email protected] If you believe that you may have a conflict of interest I have a disability? please contact [email protected] 12. What is the role of the Civil Service before submitting your application The NCA is a Disability Confident Leader and Commission in relation to recruitment into therefore part of the Disability Confident the Civil Service? Scheme (for further information on the Disability confident scheme please visit The Civil service commission provides assurance that selection for appointment to the Civil Service https://www.gov.uk/government/collections/disabi is on merit on the basis of fair and open lity-confident-campaign). If you have a disability competition as outlined in the Civil Service defined by the equality Act 2010 you’re eligible Commission’s Recruitment Principles. For the most to be considered for the Disability Confident senior posts in the Civil Service, the Commission Scheme. In order to qualify you must have a discharges its responsibilities directly by physical or mental impairment which has a overseeing the recruitment process and by a Commissioner chairing the selection panel to hear substantial and long term negative effect on and determine appeals made by civil servants your ability to carry out normal day to day under the Civil Service Code which sets out the activities (Further information regarding CivilService values – Honesty, Integrity, disabilities covered under the equality act Impartiality and Objectivity – and forms part of the please visit www.gov.uk/definition-of-disability- relationship between civil servants and their employer. under-equality-act-2010).

Contact us “Our differences enrich us, our We encourage all candidates to thoroughly review the Candidate Information Pack which explains the role anddiversity requirements furthermakes before us submitting strong an application.” If you have any specific queries about the role that is not covered by the candidate pack, please contact:Marie Powers [email protected], Head of HR Policy & Reward, National Crime Agency .

For information regarding your rights and how NCA treat the personal details you provide to us please follow this link: www.nationalcrimeagency.gov.uk/publications/910-nca-public-privacy-notice/file

Did you know that the NCA employs a broad range of specialist volunteers who work with us as NCA Specials? Why not volunteer as an NCA Special and support us in leading the UK’s fight to cut serious and organised crime? To find out more about volunteering opportunities within the agency, please visit us at www.nationalcrimeagency.gov.uk/careers/specials

DRIVING DIVERSITY FORWARD

The NCA is an inclusive employer committed to developing a workforce which reflects the society we protect. We value difference, and recruit by merit on the basis of fair and open competition as outlined in the Civil Service Commission Recruitment Principles. More information can be found on http://civilservicecommission.independent.gov.uk/Civil-service-recruitment/

If you would like the application form in a different format, please contact the Recruitment Team via email to: [email protected]. The NCA complies with and expects all its employees to reflect the values outlined in the Civil Service Code, for further information please review the code.