Pensacola Fire Department

FY 2016 Budget Workshop

1 Mission

The primary mission of the Pensacola Fire Department is to provide a wide range of services and programs designed to protect lives and property of citizens and visitors of the City of Pensacola from the adverse effects of fires, sudden medical emergencies or exposure to dangerous conditions created by man or nature.

2 Staffing & Response

• Six strategically located fire stations

• Six engine companies, two ladder companies, and a fire boat

• The Pensacola Fire Department is also responsible for Aircraft Rescue Fire Fighting (ARFF) at the Pensacola International Airport – Two ARFF vehicles on duty 24/7

3 Staffing & Response (continued) • Average first response time of five minutes to any area within the city, for any emergency • Pensacola maintains an Insurance Services Organization (ISO) Class 2 rating – because of well‐trained firefighters, quick response times, effective enforcement of building and fire codes, an excellent water distribution system, and low fire losses

4 Departmental Programs Fire Department – General Fund

PROPOSED PROGRAM NAME: FY 2016 Administrative Support $ 388,800 City Emergency Management 14,200 Emergency Operations – Fire Suppression 8,276,400 Emergency Operations – Rescue 579,200 Facilities and Apparatus Management 819,600 Fire Academy 26,000 Fire Code Enforcement 315,000 Marine Operations 21,500 Technical Support to City 7,200 Training 155,200 TOTAL PROGRAM COSTS $ 10,603,100

5 Administrative Support ‐ $ 388,800

• Maintain Records – Department Operations – payroll, personnel management, budget, fire prevention board of appeals, fire incentive board and resource management • Records Management – maintaining incidents reports (NFIRS), member education and certification, buildings and maintenance, blood borne pathogen exposures, building inspections, hydrants, fuel consumption, training, health & safety, facilities and apparatus management • Special projects – grants, communications, and life safety maintenance

6 Administrative Support

Objectives

TRANSPARENT

•Be prepared to protect the lives and property of the citizens and visitors to the City of Pensacola from the adverse effects of fires, sudden medical emergencies or exposure to dangerous conditions created by either man or nature

Performance Measures PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET Community Fire Fire insurance rating (ISO rating) N/A N/A 2 2 Readiness Personnel Safety Lost work days due to injury N/A N/A 113 113 Incident Record Quality Annual reduction in average number of N/A N/A 10% 10% Assurance discrepancies found Workers Compensation Percentage of Cost Reduction N/A N/A 10% 10% Insurance Costs 7 City Emergency Management ‐ $ 14,200

• During/after a disaster – Maintain delivery of city services – Perform local government functions • Emergency Management – preparedness of city departments to respond to a disaster – command and control functions during an actual event – Coordination maintained with the Pensacola Police Department to ensure continuity of city government operations • Communication and Coordination – maintained through a City Emergency Information Center (EIC) • With Escambia County Emergency Management, other government agencies, and other city departments as necessary 8 City Emergency Management (continued)

Objectives

EFFICIENT •Be prepared to fully staff the Emergency Operations Center and deploy necessary resources in response to natural and man‐made disasters

Performance Measures PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET Percentage of designated Fire Department employees certified as Training certifications N/A N/A 100% 100% compliant with NIMS and Homeland Security directives

9 Emergency Operations Response –Fire Suppression $8,276,400

• Primary Function of Fire Department – Emergency Medical Services – Public Assistance – Public Service – Vehicle Extrication – Marine Firefighting – Rescue Operations – Response To Other Calls As Necessary • Staffed on a 24 hour basis • Required to be State Certified • ARFF Services • Other Functions – Building Surveys – Hydrant Inspections – Daily Training – Car Seat Installation – Public Education 10 Emergency Operations Response –Fire Suppression (continued) Objectives

SAFE Minimize loss of life and property due to fire

Performance Measures

PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET Availability of vehicles and Vehicle Readiness N/A N/A 95% 95% equipment Retention rate of Personnel operational personnel by N/A N/A 25 Years 25 Years experience level average years of tenure Within 6 Response time to all fire Within 6 minutes Response time incidents (call receipt to N/A N/A minutes 95% 95% of the arrival) of the time time 11 Emergency Operations Response –Fire Suppression (continued)

Performance Measures (continued)

PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET Below Below Average number of national national Casualties N/A N/A casualties average of average of 3.2 3.2 Fire loss rate N/A N/A $1.75 mil $1.75 mil Structure fire rate N/A N/A 254 254 Civilian fatality rate N/A N/A 0 0

12 Emergency Operations Response –Rescue $ 579,200

• Rescue is an additional function of the department • Emergency medical calls – Over 65% of all alarms are emergency medical related – Firefighters respond with Escambia County Emergency Medical Services to all life threatening medical emergencies within the city • Other rescue functions – patient extrication from vehicle accidents, stabilization of damaged structures and responses to technical rescue incidents

13 Emergency Operations Response – Rescue (continued)

Objectives SAFE •Minimize loss of life and property during rescue operations.

Performance Measures PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET Percentage of sworn personnel state Personnel qualified as EMT or higher maintaining N/A N/A 95% 95% qualifications their state certification Within 6 Within 6 Response time to all rescue and minutes minutes Response time hazardous incidents (call receipt to N/A N/A 95% of 95% of arrival the time the time Incidents N/A N/A 4,146 4,146 Rate of Incidents N/A N/A 65% 65% 14 Results: Emergency Response Totals

7000 6363 6087 5974 6000

5000 3946 4146 3932 FIRE 4000 MEDICAL OTHER 3000 TOTAL

2000

1000 229 217 254 0 2012 2013 2014

15 Facilities and Apparatus Management ‐ $ 819,600

• Oversight of all fire department maintenance – buildings, vehicles, and equipment • Support so that all department operations can continue on a 24/7 schedule. • City Fleet Management – light duty vehicle maintenance • Outside vendor (emergency vehicle certified) – fire apparatus, specialized airport firefighting apparatus – helps reduce down time of apparatus and maintains a quality preventive maintenance program – proven to be an effective program although the overall cost to the department has increased due to higher parts and labor costs on older vehicles (not replaced on schedule) 16 Facilities and Apparatus Management (continued)

• Average age of all fire stations is approximately 23 years old • 64% of front line fire apparatus are over 10 years old – A regular maintenance and replacement program is critical to maintaining effective service delivery.

17 Facilities and Apparatus Management (continued) Objectives FISCALLY RESPONSIBLE

•Minimize the costs to effectively maintain, manage and operate facilities, equipment and apparatus. • Maintain a fleet of 34 vehicles in the most cost effective, timely and safest manner possible within budget and at an effective cost per mile to operate. • Ensure facilities meet or exceed their expected lifespan and building life cycle costs remain at or below historical averages

Performance Measures PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET Percentage of days per year apparatus Apparatus readiness N/A N/A 95% 95% are fully mission capable Percentage of downtime for 5% or 5% or Apparatus readiness unscheduled repair of emergency N/A N/A less less vehicles

18 Facilities and Apparatus Management (continued)

Performance Measures (continued) PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET +/‐ 5% of +/‐ 5% of Apparatus readiness Vehicle operating cost per mile N/A N/A historical historical average average +/‐ 5% of +/‐ 5% of Facility energy Rate of increase in utility cost N/A N/A historical historical consumption average average +/‐ 5% of +/‐ 5% of Rate of increase in facility maintenance Facility stewardship N/A N/A historical historical cost average average

19 Fire Academy ‐ $ 26,000

• The Training division is responsible for all departmental internal and external training program coordination • The Pensacola Fire Department is a certified regional training center for the Florida Bureau of Fire Standards and Training – provide a fire academy and fire science courses – prepare local citizens for the opportunity obtain firefighter positions both locally and state wide

20 Fire Academy (continued)

Objectives

ACCOUNTABLE

•Maintain certification as a regional training center for the Florida Bureau of Fire Standards and Training.

Performance Measures

PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET Retention rate of firefighters one Cadet Success N/A N/A 100% 100% year after being hired Number of facility inspection Facility compliance discrepancies on certification N/A N/A 0 0 inspection

21 Fire Apprenticeship Program

22 Fire Code Enforcement ‐ $ 315,000

• Fire Code Enforcement is responsible for reducing, and wherever possible, eliminating, life and property losses due to fire – Accomplished through a program based on public education, code enforcement, and review of fire protection engineering systems • Fire Code Enforcement – conducts initial cause‐and‐origin investigations of all major fires or any incident where arson is suspected as a motive – Code enforcement involves inspections, complaint investigations, and working with contractors or property owners to correct code deficiencies – works closely with the Planning, Inspections, and Engineering Divisions on construction and development projects, and ECUA on fire hydrant and water supply issues – Assist HRS in the licensing of day care facilities, DER in the regulation of flammable liquid storage tanks, and the State Fire Marshal's Office in the investigation and prosecution of arson cases 23 Fire Code Enforcement (continued)

Objectives SAFE

•Reduce and/or eliminate life and property losses due to fire and life safety hazards within the City.

Performance Measures PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET 90% of 90% of plans plans Promptness of plan reviewed reviewed Plan review turnaround time N/A N/A review in one in one week or week or less less +/‐ 3% of +/‐ 3% of historic historic Public compliance Number of fire code violations N/A N/A low low average average 24 Results: Fire Code Enforcement

January 1, 2015 – June 20, 2015

Fire Prevention completed: – 15 fire extinguisher classes – 33 complaint investigations – 147 plan reviews

Fire Prevention in coordination with Fire Suppression completed: – 44 Apparatus Demonstrations – 57 smoke detector installations

25 Fire Marine Operations‐ $ 21,500

• Responsible for reducing, and wherever possible, eliminating, life and property losses due to fire on the water and near the shore • Education services – fire boating lectures and demonstrations, along with the United States Coast Guard

26 Fire Marine Operations (continued)

Objectives

SAFE

•Establish and maintain an efficient response capability to area marine emergency incidents and minimize loss of life and property due to fire on the waterfront.

Performance Measures PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET Fire boat usage Unit hour utilization N/A N/A 1% 1% Percentage of days in year that boat is Less than Less than Fire boat readiness not fully mission capable due to N/A N/A 5% 5% unscheduled maintenance Percentage of occurrences that the Response time response time for emergency marine N/A N/A 95% 95% operations is 30 minutes or under 27 Results: Fire Marine Operations

January 1, 2015 – June 20, 2015

• Fire Boat 1 responded 17 times

• 6 rescues executed

• Assisted recovery divers after Blackhawk Helicopter crash

28 Technical Support to City ‐ $ 7,200

The Fire Department provides technical support to the City and City departments / divisions in several areas – technical expert 800 MHz radio system, radio system towers, the computer aided dispatch system, the 911 phone system, and The Emergency Operations Information Center (EOIC). 29 Technical Support to City ‐ $ 7,200

Objectives

EFFICIENT

•Provide subject matter expertise to City management staff on radio systems, computer aided dispatch, the 911 system and the Emergency Operations Information Center.

Performance Measures PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET 95% of calls 95% of calls received are received are Fire dispatch call Dispatch efficiency N/A N/A dispatched dispatched processing time within 60 within 60 seconds seconds Emergency radio and City radio and CAD total computer aided dispatch N/A N/A Less than 1% Less than 1% hours annual downtime (CAD) system readiness 30 Training ‐ $ 155,200

• The Training division is responsible for all departmental training program coordination

• The Pensacola Fire Department is a certified regional training center for the Florida Bureau of Fire Standards and Training – provide a fire academy and fire science courses to fire service personnel and prepare local citizens for the opportunity to prepare for firefighter positions 31 Training (continued)

• The department has made available a training tower, equipment and facility to outside agencies • In‐service training is conducted on all facets of fire and EMS operations – at the drill facility, in stations, and in the business community. • Computer based medical training was established in FY06/07 through the use of an on‐line vendor. – Training and re‐certification training of Emergency Medical Technicians and Paramedics. 32 Training (continued)

Objectives

SAFE

•Minimize loss of life and property due to fire by effectively training fire personnel and ensuring compliance with industry standards.

Performance Measures PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET Continuity of fire department personnel Zero lapsed Zero lapsed ISO Compliance N/A N/A compliant with ISO certifications certifications required training Continuity of operational Hazardous material Zero lapsed Zero lapsed personnel certified in N/A N/A certifications certifications certifications hazardous materials

33 Training (continued)

Performance Measures (continued) PERFORMANCE FY 2013 FY 2014 FY 2015 FY 2016 MEASUREMENT INDICATORS ACTUAL ACTUAL TARGET TARGET Percentage of operations Live Fire Adjunct Training personnel certified to be in N/A N/A 100% 100% (LFAT) compliance with NFPA and State regulation Percentage of firefighters Emergency Medical recertified as Emergency N/A N/A 100% 100% Technician recertification Medical Technicians Percentage of firefighters Paramedic recertification N/A N/A 100% 100% recertified as Paramedics

34 Results: Training

Fire / Rescue Response Training January 1, 2015 – June 30, 2015

• Over 14,000 training hours recorded

• 160 hours of building pre‐fire plans recorded

Medical Response Training • Emergency First Responder, Emergency Medical Technician, and Paramedic training – 5,750 hours biannually 35 Discussion

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