Pensacola Fire Department

FY 2015 Budget Workshop Mission

The primary mission of the Pensacola Fire Department is to provide a wide range of services and programs designed to protect the lives and property of the citizens and visitors to the City of Pensacola from the adverse effects of fires, sudden medical emergencies or exposure to dangerous conditions created by either man or nature.

Staffing & Response

• Six strategically located fire stations • Six engine companies, two ladder companies, two rescue companies, and a fire boat • The Pensacola Fire Department is also responsible for Aircraft Rescue Fire Fighting (ARFF) at the Pensacola International Airport – Two ARFF vehicles on duty twenty-four hours a day. Staffing & Response (continued) • Average first response time of five minutes to any area within the city, for any emergency.

• Pensacola maintains an Insurance Services Organization (ISO) Class 2 rating – because of well-trained firefighters, quick response times, effective enforcement of building and fire codes, an excellent water distribution system, and low fire losses.

Departmental Programs Fire Department – Fund: 001

• Administrative Support - $ 405,500 • City Emergency Management - $ 10,900 • Emergency Operations (Fire Suppression) - $ 8,370,800 • Emergency Operations (Rescue) - $ 572,900 • Facilities and Apparatus Management - $ 704,800 • Fire Academy - $ 26,000 • Fire Code Enforcement - $ 310,500 • Marine Operations - $ 6,000 • Technical Support to City - $ 5,500 • Training - $ 144,000 Administrative Support - $ 405,500

• Maintain Records – Department Operations – payroll, personnel management, budget, fire prevention board of appeals, fire incentive board and resource management • Records Management – maintaining information for all incidents reports (NFIRS), member education and certification, buildings and maintenance, blood borne pathogen exposures, work schedules, building inspections, public relations schedules, hydrants, fuel consumption, training, health & safety, facilities and apparatus management • Special projects – grants, communications, fire station construction, life safety maintenance and new apparatus purchasing Administrative Support (continued)

INVESTING IN NEIGHBORHOODS • Perform a quarterly audit of all fire incident records to ensure accuracy and completeness

• Ensure payroll records and requisitions are completed with 100% accuracy and submitted electronically

• Maintain daily minimum staffing within emergency operations of 26 Administrative Support (continued)

• Obtain completion of the computer aided dispatch (CAD) system and updated records management system to the 95% level using tablets as MDT’s

• Continue to develop greater regional efforts with surrounding fire and EMS agencies to increase automatic response, joint training, shared resources and specialty team capabilities

Administrative Support (continued)

PROMOTING A HEALTHY ENVIRONMENT

• Work to reduce the lost work days for Workers’ Compensation Insurance

Administrative Support (continued)

RESTORING TRUST AND TAKING ACTION • Maintain the current ISO rating of 2 for the City • Operate within budget revenues for the fiscal year • The department will continue to work to coordinate emergency management functions and response for the city City Emergency Management - $ 10,900

• During a disaster – Maintain delivery of city services – Perform local government functions • Emergency Management – preparedness of city departments to respond to a disaster – command and control functions during an actual event – Coordination is maintained with the Pensacola Police Department to ensure the continuity of city government operations • Communication and Coordination – maintained through a City Emergency Information Center (EIC) • With Escambia County Emergency Management, other government agencies, and other city departments as necessary City Emergency Management (continued)

RESTORING TRUST AND TAKING ACTION

• Public policy decisions during a disaster will be made with the best interest of the citizens of the city in mind • Maintain communications and coordination with the county EOC operations • Ensure accurate and timely public information is disseminated during a disaster or significant event • Work towards the compliance of the city and city employees with NIMS and the directives of the Department of Homeland Security • Ensure that all departments have adequately trained staff and depth to operate on a 24 hour basis during a disaster City Emergency Management (continued)

• Work to assist city business owners to return to operations as soon as possible after an event to maintain their continuity of operations • Develop or participate in an annual training exercise to test operating procedures and service capabilities • Core city services are maintained to an acceptable level throughout a disaster and during recovery operations • Maintain the down time of city services to a minimum • Continue to develop city staff to effectively function within National Incident Management System (NIMS) and Emergency Operations Center (EOC) operations Results: Emergency Management

• Annual Hurricane Drill • Airport / ARFF Triennial Drill • Disaster Preparedness Drill (Arizona Chemical) • Deployed during the Flood and the Ice Storm Emergency Operations Response (Fire Suppression) - $ 8,370,800 • Fire Suppression, emergency medical services, public assistance, public service, and response to other calls from the public as necessary • Firefighters staff the department on a 24 hour basis and are required to be state certified • Fire suppression at the Pensacola International Airport Aircraft Rescue Fire Fighting (ARFF) facility • In addition to fire suppression services, personnel assigned to fire stations also perform pre-fire plans, hydrant inspections, daily training, car seat installations, and public education Emergency Operations Response – Fire Suppression (continued)

INVESTING IN NEIGHBORHOODS • Complete 100% of fire hydrant inspections and building surveys semi-annually as required by ISO.

PROMOTING A HEALTHY ENVIRONMENT • Reduce workers compensation insurance costs by implementing a comprehensive firefighter health & wellness program. Emergency Operations Response – Fire Suppression (continued)

RESTORING TRUST AND TAKING ACTION • Respond to all incidents within 6 minutes (call receipt to arrival), 90% of the time • Provide for a full structure fire response within 10 minutes (call receipt to arrival), 90% of the time • Provide an initial on scene minimum staffing of 14 for 100% of all structural fires • Maintain a fire loss rate, structure fire rate and civilian fatality rate at or below national benchmarks Emergency Operations Response – Fire Suppression (continued)

• Develop and maintain a yearly department training schedule for all operations personnel and maintain an effective EMS in-service education program • Increase involvement of operations personnel in the department's public education and public relations programs. Emergency Operations Response (Rescue) - $ 572,900 • Rescue is an additional function of the department • Emergency medical calls – Over 65% of all alarms are emergency medical related. – Firefighters respond with Escambia County Emergency Medical Services to all life threatening medical emergencies within the City of Pensacola. • Other rescue functions – patient extrication from vehicle accidents, stabilizing structures damaged and response to other technical rescue situations. Emergency Operations Response – Rescue (continued) INVESTING IN NEIGHBORHOODS • Obtain improved and appropriate specialized rescue equipment to increase the capabilities of the department’s rescue operations

RESTORING TRUST AND TAKING ACTION • Respond to all incidents within 6 minutes (call receipt to arrival), 90% of the time • Provide for a full structure fire response within 10 minutes (call receipt to arrival), 90% of the time • Provide an initial on scene minimum staffing of 14 for 100% of all structural fires. Emergency Operations Response – Rescue (continued)

• Maintain a fire loss rate, structure fire rate and civilian fatality rate at or below national benchmarks. • Develop and maintain a yearly department training schedule for all operations personnel and maintain an effective EMS in- service education program. • Increase involvement of operations personnel in the department's public education and public relations programs.

Results: Emergency Response Totals

7000 6117 6087 6074 5853 6000

5000

3993 3946 3932 4000 3778 FIRE MEDICAL 3000 OTHER TOTAL 2000

1000 210 227 229 217 0 2010 2011 2012 2013 Facilities and Apparatus Management - $ 704,800 • Oversight of all fire department maintenance – buildings, vehicles, and equipment • Support so that all department operations can continue on a 24/7 schedule. • City Fleet Management – light duty vehicle maintenance • Outside vendor (emergency vehicle certified) – fire apparatus, specialized airport firefighting apparatus – helps reduce down time of apparatus and maintains a quality preventive maintenance program – proven to be an effective program although the overall cost to the department has increased due to higher parts and labor costs on older vehicles (not replaced on schedule) Facilities and Apparatus Management (continued)

• Average age of all fire stations is approximately 23 years old • 64% of front line fire apparatus are over 10 years old – A regular maintenance and replacement program is critical to maintaining effective service delivery. Facilities and Apparatus Management (continued)

CREATING ECONOMIC OPPORTUNITY

• Control the costs of operational supplies through effective resource and supply management. • Replace Fire Station #3 within an effective timeline and within budgeted funds. Facilities and Apparatus Management (continued)

RESTORING TRUST AND TAKING ACTION • Maintain a fleet of 34 vehicles in the most cost effective, timely and safest manner possible within budget • Effectively maintain all facilities through regular maintenance and renovation to increase their lifespan. • Reduce the operational costs of facilities by utilization of energy conserving equipment or methods. • Maintain a readiness rate of no less than 95% of the entire fleet through good preventive maintenance and proper operational training. Fire Academy - $ 26,000

• The Training division is responsible for all departmental internal and external training program coordination

• The Pensacola Fire Department is a certified regional training center for the Florida Bureau of Fire Standards and Training – provide a fire academy and fire science courses – prepare local citizens for the opportunity obtain firefighter positions both locally and state wide Fire Academy (continued)

• The City of Pensacola training tower, equipment and facility are made available to outside agencies to include but not limited to Escambia Fire Rescue, Escambia Sheriff’s Department, Ascend Corporation, Florida Fire Marshal’s Office, and FDLE.

PROMOTING A HEALTHY ENVIRONMENT • Provide an active managerial role in the department’s health and wellness, and safety programs Fire Academy (continued)

CREATING ECONOMIC OPPORTUNITY • Continue the department's leadership role in the fire academy and the fire science program at the Pensacola Fire Training Facility • Department participation includes providing instructors for college level classes and firefighter state certification courses to employees and the public • Maintain the fire academy facilities to ensure compliance with state standards Fire Academy (continued)

RESTORING TRUST AND TAKING ACTION • Provide monthly medical training for all sworn departmental personnel, including recertification training for Emergency Medical Technicians and Paramedics. • Maintain 100% of operations personnel certified in hazardous materials to the operational level. • Upgrade an annual department training calendar, including station and department wide practical training. • Provide an average of 3 hours training per watch daily to meet ISO requirements. • Upgrade departmental personnel to “Live Fire Adjunct Training Instructor” to comply with NFPA 1403 and State regulations through a 16-hour course. Results: Fire Academy

• FY13 Fire Academy 24 enrolled.

• Graduated 18 cadets

• 100% passed the state exam and received state certification

– a feat accomplished by only one other fire academy state wide.

Fire Code Enforcement - $ 310,500

• Fire Code Enforcement is responsible for reducing, and wherever possible, eliminating, life and property losses due to fire – Accomplished through a program based on public education, code enforcement, and review of fire protection engineering systems • Fire Code Enforcement – conducts initial cause-and-origin investigations of all major fires or any incident where arson is suspected as a motive – Code enforcement involves inspections, complaint investigations, and working with contractors or property owners to correct code deficiencies – works closely with the Planning, Inspections, and Engineering Divisions on construction and development projects, and ECUA on fire hydrant and water supply issues – Assist HRS in the licensing of day care facilities, DER in the regulation of flammable liquid storage tanks, and the State Fire Marshal's Office in the investigation and prosecution of arson cases Fire Code Enforcement (continued)

• Public education services – Fire safety lectures and demonstrations, distributing educational literature, and answering fire prevention questions posed by the general public • Engineering activities – Review building and construction plans and evaluating fire protection requirements for existing or APPROVED construction or land development projects Fire Code Enforcement (continued)

INVESTING IN NEIGHBORHOODS • Maintain an effective fire inspection frequency rate to ensure code compliance and abate hazards. • High risk occupancies should receive inspections on a regular basis and moderate to low risk should receive inspections on a less regular basis. Fire Code Enforcement (continued)

RESTORING TRUST AND TAKING ACTION • Maintain a fire loss rate, structure fire rate and civilian fatality rate at or below national benchmarks. • Maintain a turnaround time frame for plans review to 1 week or less, 90% of the time.

Results: Fire Code Enforcement

January 1, 2014 – June 20, 2014

– 18 fire extinguisher classes – 28 complaint investigations – 155 plans reviewed

The Fire Prevention Bureau in coordination with Suppression crews conducted: – 39 Apparatus Demonstrations – 50 smoke detector installations – 153 car seats installed and checked • 119 new seats provided to families

Fire Marine Operations- $ 6,000

• Responsible for reducing, and wherever possible, eliminating, life and property losses due to fire on the water and near the shore • Education services – fire boating lectures and demonstrations, along with the United States Coast Guard Fire Marine Operations (continued)

INVESTING IN NEIGHBORHOODS • Maintain an effective response capability to all waterfront properties including residential, commercial, industrial, and marina operations RESTORING TRUST AND TAKING ACTION • Increase safety on the water for all water related activities in the greater Pensacola area • Support Law Enforcement activities on the water Results: Fire Marine Operations

January 1, 2014 – June 20, 2014

• Fire Boat 1 responded 12 times

• 5 rescues made

• Assisted recovery divers during the ice storm with rehabilitation

Technical Support to City - $ 5,500

• The Fire Department provides technical support to the City and City departments / divisions in several areas – technical expert 800 MHz radio system, radio system towers, the computer aided dispatch system, the 911 phone system, and The Emergency Operations Information Center (EOIC). Technical Support to City (continued)

• Assistance is provided in helping to maintain these systems within the city, and county to make improvements and to keep current with national system impacts and changes. Assistance is also provided in procure and maintaining contact with technical vendors to maintain the operations and service life of the various components

• Work is occurring regarding the national radio re-banding program (a fire department member is the city’s program manager in this process)

Technical Support to City (continued)

RESTORING TRUST AND TAKING ACTION • Ensure that the City radio and CAD system operates effectively 100% of the time. • Ensure compliance with state and national standards of operation. • Efficiently work towards system upgrades within allocated funding. • Maintain a reliable and effective 911 phone and dispatch system for emergency operations. • Fire Dispatch will work to maintain a call processing time of 60 seconds or less 95% of the time. • Ensure hardware components to the city’s radio and communications system is hardened to extreme weather events Training - $ 144,000

• The Training division is responsible for all departmental internal and external training program coordination. • The Pensacola Fire Department is a certified regional training center for the Florida Bureau of Fire Standards and Training – provide a fire academy and fire science courses to fire service personnel and prepare local citizens for the opportunity to prepare for firefighter positions. Training (continued)

• The department has made available a training tower, equipment and facility to outside agencies • In-service training is conducted on all facets of fire and EMS operations – at the drill facility, in stations, and in the business community. • Computer based medical training was established in FY06/07 through the use of an on-line vendor. – Training and re-certification training of Emergency Medical Technicians and Paramedics.

Training (continued) CREATING ECONOMIC OPPORTUNITY • Continue the department's leadership role in the fire academy and the fire science program at the Pensacola Fire Training Facility. • Department participation includes providing instructors for the college level classes and firefighters state certification courses to employees and the public. • Maintain the fire academy facilities to ensure compliance with state standards. PROMOTING A HEALTHY ENVIRONMENT • Provide an active managerial role in the department’s health and wellness, and safety programs. Training (continued) RESTORING TRUST AND TAKING ACTION • Provide monthly medical training for all sworn departmental personnel, including recertification training for Emergency Medical Technicians and Paramedics. • Maintain 100% of operations personnel certified in hazardous materials to the operational level. • Upgrade an annual department training calendar, including station and department wide practical training. • Provide an average of 3 hours training per watch daily to meet ISO requirements. • Upgrade departmental personnel to “Live Fire Adjunct Training Instructor” to comply with NFPA 1403 and State regulations through a 16-hour course. Results: Training

Fire / Rescue Response Training • So far… January 1, 2014 – June 30, 2014 • Over 14,255 training hours conducted • 143 hours of building pre-fire plans conducted

Medical Response Training • Emergency First Responder, Emergency Medical Technician, and Paramedic training – 5,750 hours biannually Discussion