D6.4 Implementation Roadmap and Guidelines for Ecall Deployment in Europe
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D6.4 Implementation roadmap and guidelines for eCall deployment in Europe Version number: 1.1 Main author: Risto Öörni Dissemination level: PU Lead contractor: ERTICO – ITS Europe Due date: 31.12.2013 Delivery date: 12.02.2014 Delivery date updated document 10.06.2014 D6.4 Implementation roadmap and guidelines for eCall Control sheet Version history Version Date Main author Summary of changes 0.1 15.3.2013 Armi Vilkman Framework 0.2 25.03.2013 Dorin Dumitrescu & al. Ch.5 and other comments from 25.3. meeting 0.25 19.4.2013 Armi Vilkman Inputs & writing task distrib. 0.30 18.6.2013 Pavao Pritvic, Cristina inputs, new structure Lumbreras, Marcus Grzebellus, Armi Vilkman 0.35 25.6.2013 inputs from Jens, Thom, Jan 0.40 26.6.2013 Bernfried Coldeway 20.9.2013 Matti Roine Additional Contribution and adaptation 28.10.2013 Davide Brizzolara, Contribution on stakeholders Zulkarnain 0.60 17.12.2013 Risto Öörni New structure 0.70 12.2.2014 Risto Öörni eCall implementation roadmap 1.0 12.2.2014 Andy Rooke Review 1.1 10.6.2014 Risto Öörni Results of Greek eCall pilot Name Date Prepared Risto Öörni, Davide Brizzolara Reviewed Andy Rooke 12/02/2014 25.06.2014 Authorized Andy Rooke 12/02/2014 25.06.2014 Circulation Recipient Date of submission Project partners 12/02/2014 25.06.2014 European Commission 12/02/2014 25.06.2014 10/06/2014 2 Version 1.1 D6.4 Implementation roadmap and guidelines for eCall 10/06/2014 3 Version 1.1 D6.4 Implementation roadmap and guidelines for eCall TABLE OF CONTENTS TERMS AND ABBREVIATIONS ........................................................................................................................... 9 1 INTRODUCTION ..................................................................................................................................... 13 1.1 HEERO PROJECT .................................................................................................................................... 13 1.2 ECALL DEPLOYMENT ............................................................................................................................. 13 1.3 STRUCTURE OF DOCUMENT .................................................................................................................. 14 1.4 HEERO CONTRACTUAL REFERENCES ..................................................................................................... 14 2 OBJECTIVES ............................................................................................................................................ 16 2.1 ECALL IMPLEMENTATION ROADMAP FOR EUROPE .............................................................................. 16 2.2 GUIDELINES FOR ECALL DEPLOYMENT .................................................................................................. 16 3 METHODS .............................................................................................................................................. 17 3.1 OVERVIEW ............................................................................................................................................. 17 3.2 ECALL IMPLEMENTATION ROADMAP FOR EUROPE .............................................................................. 17 3.3 GUIDELINES FOR ECALL DEPLOYMENT .................................................................................................. 19 4 GUIDELINES FOR ECALL IMPLEMENTATION AND OPERATION ................................................................ 21 4.1 SERVICE DESCRIPTION ........................................................................................................................... 21 4.2 SERVICE KEY ACTORS AND STAKEHOLDERS .......................................................................................... 22 4.3 EUROPEAN DIMENSION ........................................................................................................................ 25 4.4 ECALL HISTORY ...................................................................................................................................... 25 4.5 MEMBER STATES AND LOCAL ADMINISTRATIVE ACTIONS ................................................................... 31 4.5.1 NATIONAL PLATFORM ................................................................................................................... 31 4.5.2 TRAFFIC MANAGEMENT RELATED TO ECALL................................................................................. 31 4.6 ECALL SERVICE CHAIN ........................................................................................................................... 32 4.6.1 STANDARDS ................................................................................................................................... 32 4.6.2 SERVICE CHAIN .............................................................................................................................. 34 4.6.3 INTERACTION BETWEEN EMERGENCY AGENCIES ......................................................................... 35 4.6.4 CROSS-BORDER SERVICE ............................................................................................................... 35 4.6.5 INTEROPERABILITY ........................................................................................................................ 36 4.7 IN-VEHICLE SYSTEMS FOR ECALL ........................................................................................................... 37 4.7.1 RELEVANT STAKEHOLDERS FOR IN-VEHICLE SYSTEM .................................................................... 37 4.7.2 EU REGULATION FOR IN-VEHICLE SYSTEMS .................................................................................. 38 4.7.3 CERTIFICATION OF IN-VEHICLE SYSTEMS ...................................................................................... 38 4.7.4 REQUIREMENTS FOR IN-VEHICLE SYSTEMS ................................................................................... 39 4.7.5 LIST OF TIMERS .............................................................................................................................. 43 10/06/2014 4 Version 1.1 D6.4 Implementation roadmap and guidelines for eCall 4.7.6 IN-VEHICLE DEVICES’ PERIODICAL INSPECTIONS ........................................................................... 45 4.7.7 BUSINESS MODELS AND FINANCIAL ISSUES RELATED TO IN-VEHICLE SYSTEMS ........................... 46 4.7.8 VALUE ADDED SERVICES ................................................................................................................ 49 4.8 UPGRADING MNOS FOR MEDIATING ECALL IN COMMUNICATION NETWORKS .................................. 50 4.8.1 RELEVANT STAKEHOLDERS FOR MNO ........................................................................................... 50 4.8.2 MNOS RELATED LEGISLATION ....................................................................................................... 50 4.8.3 MNO NETWORK UPGRADING ....................................................................................................... 53 4.8.4 REQUIREMENTS FOR MNO UPGRADING ....................................................................................... 54 4.8.5 BENEFITS FOR MNOS ..................................................................................................................... 56 4.9 UPGRADING PSAPS FOR RECEIVING AND HANDLING OF ECALL ........................................................... 56 4.9.1 RELEVANT STAKEHOLDERS FOR PSAPS ......................................................................................... 56 4.9.2 ITS DIRECTIVE AND OTHER EU REGULATIONS/LEGISLATION ........................................................ 57 4.9.3 EU 112 INTEGRATION ................................................................................................................... 57 4.9.4 DIFFERENT TYPES OF PSAPS AND ECALL – EXAMPLES ................................................................... 58 4.9.5 THE REQUIREMENTS FOR ECALL SYSTEM IN PSAPS ...................................................................... 59 4.9.6 EUCARIS AND VIN .......................................................................................................................... 67 4.9.7 BUSINESS MODELS AND FINANCIAL ISSUES RELATED TO PSAPS................................................... 70 4.9.8 BENEFITS FOR PSAPS ..................................................................................................................... 71 4.9.9 THIRD PARTY SERVICES SUPPORTED ECALL AND 112-ECALL ......................................................... 72 4.10 PAN EUROPEAN ECALL DISSEMINATION ............................................................................................... 74 4.10.1 TARGET .......................................................................................................................................... 74 4.10.2 DISSEMINATION PLAN AND CHANNELS TO BE USED .................................................................... 74 4.10.3 TIMELINE ....................................................................................................................................... 75 4.10.4 SURVEY AMONG PSAPS AND VEHICLE OWNERS IN NETHERLANDS .............................................. 75 4.11 SOLUTIONS TO ECALL DEPLOYMENT BARRIERS .................................................................................... 76 4.12 SUMMARY OF GUIDELINES ..................................................................................................................