Broadsoft Hub: Google G Suite Integration the Contextual Conversation with Google G Suite

BroadSoft Data Sheet BroadSoft Hub: Google G Suite Integration The Contextual Conversation with Google G Suite

BroadSoft Hub contextual intelligence puts But they have also created a flood of information everything you need in one place, for easy for the knowledge worker. While these users access to relevant information for every need unified, universal access to all information, conversation from BroadSoft Business they also need that precise slice of information applications. Pre-built integrations offer fast that actually solves the problem at hand. access to your favorite apps, such as Google G Suite, and accelerate your workflow. Company executives overwhelmingly agree that good access to information is the basis for improved decision making, saves employees time and frustration, and leads to less duplication of efforts. Cloud applications, like Google G Suite, have generally improved access to information.

Hub for Google G Suite

BroadSoft Hub's smart integration of BroadSoft applications and Google G Suite email, calendar, and drive addresses this problem. Hub Contextual Intelligence brings Google G Suite application context and communications together to empower the knowledge worker to deliver results the first time. This seamless integration extends your business investment in Google applications with integrated real-time communications to increase workforce productivity and enhance the user experience.

© 2016 BroadSoft. All Rights Reserved. For example, let’s say you get a call from your sales colleague asking you to take a look at that file he shared with you. Instead of spending endless amount of time searching your Google Drive (or email) for that file, and you might or might not find it at that moment, Hub automatically shows the files in Google drive shared with your colleague.

BroadSoft Hub Integration with Google G Suite Advantages

• Contextual Intelligence dynamically displays • A Single Unified View provides quick access to Google emails, file attachments, and shared your Google emails, calendar events, and drive drive files only for the person you are files within BroadSoft Hub.

communicating with in real-time. • Mobile Support extends Hub contextual • Quick Actions provide flexibility to view and conversation to your smartphone so your work with Google emails, calendar events, Google emails, calendar, and shared files are and drive files directly from BroadSoft Hub. just a swipe away. (note: formatting was not correct on the work Actions) BroadSoft Hub Key Features

The Micro-app View gives a preview of information in Google G Suite applications Contextual Intelligence helps find relevant information stored in Navigation bar provides list Google G Suite applications. of enabled applications and notification alerts

BroadSoft Hub Unified Client

© 2016 BroadSoft. All Rights Reserved. Contextual Intelligence • Dynamically displays relevant Google emails, calendar events, and files for the remote user. • Filter Google emails, calendar events, and files. • Quick Actions allow users to perform functions on Google G Suite emails, calendar events, and drive files. • BroadSearch provides the ability to further refine results.

Micro-App View & Notifications • A single view to preview and access all enabled applications and their content. • Application view allows to filter items for emails, calendar events, and drive files. • Quick Actions allow users to perform functions such as Archive email or Accept calendar invites. • Navigation bar allows to switch the application view and clear notifications.

Hub Pre-Integrated Applications Additional BroadSoft Hub pre-integrated applications include: • Microsoft Office 365 • Salesforce • Team-One

• Twitter

Karim Sadroudine, currently director of Innovation Ecosystem in the CDMO organization has been at BroadSoft since 2012. Prior to joining BroadSoft, he was a Principal with PRTM Management Consultants, leading strategic and operational engagements for global high-technology companies.

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