Now You Know THE VVRMC NEWSLETTER Issue 127 November 16, 2020 Our Healthcare Heroes
Week 13 “Edna Ortiz and Annick Martell on the L&D floor made our stay an amazing andOur comfortable experience. They were overly attentive to my wife and child’s needs. Their professionalismVVRMC and bedside manner made us feel at home and as if we were Annick Martell around family. We couldn’tHealthcare have asked for a better & Edna Ortiz child delivery and hospital stayHeroes with these two providing care.” Annick and Edna were nominated by community member Alex Belvo
“Sandra is an exemplary employee. She is always willing to giver her fellow co-workers a helping hand. If you feel lost or aren’t sure how to complete a task, she never says no or makes you feel dumb. She is a great example to all employees. She is a true VVRMC Sandra Gonzalez HEALTHCARE HERO in my eyes.” Sandra was nominated by Maria L. Guajardo Week 14
“Eliza provides kind, caring service to everyone who walks through the door in HR. Despite being extremely cautious about getting sick, she never shows fear to employees and future employees she is helping. Her job requires her to come in contact with a lot of people. Her position is not without risk of infection but Eliza Sanchez she continues to provide a great experience to everyone.”
“Kenneth goes above and beyond to help his team. He has a gift for connecting with children. His person- ality allows him to build trust with the pedi patients in the Emergency Department.” Kenneth was nominated by Noemi Miranda
Kenneth Panugayan Kiki Luna Juan Martinez Josie Muniz Padilla Jess Nuutinen Dennis Ong NOVEMBER BIRTHDAYS Al Pacheco Elizabeth Partida Veronica Adams Melinda Ponce Irma Aguilar Marlen Ramirez Amanda Avery Mark Reyes Carlos Castaneda Armandina Rivera-Avila Laura Castro Yaira Spelman Valeriano de Leon Zakeree Venegas Lawrence Ervin Miguel Vigil Rolando Escobar Christoper Wood Sandy Espinoza Jennifer Ethredge Joshua Falcon Maria Flores Jorge Garcia Nancy Garcia Tina Gonzales Cynthia Hernandez Oralia Kalinchuk Carmen Lira Miriame Lomas Kiki Luna MED SURG EMPLOYEE OF Juan Martinez Josie Muniz Padilla THE MONTH: NOVEMBER Jess Nuutinen JOSIE SANCHEZ Dennis Ong Al Pacheco Elizabeth Partida Melinda Ponce Marlen Ramirez Mark Reyes Armandina Rivera-Avila Yaira Spelman Zakeree Venegas Miguel Vigil Christoper Wood
Josie Sanchez was awarded November MSU Employee of the month and also recognized for her 25 years of service at VVRMC! CONGRATULATIONS JOSIE!!! 1 year of service
Cris Jenkins celebrated 1 year of service at VVRMC!
Submitted by Rebecca Deen
Wishing Jocelyn Gallegos a Happy 1 Year Anniversary in the Medical Staff Services/Creden- tialing department and hoping for many more.
Submitted by Gloria Ziegler Commemorative Bench
There’s a new bench glider in the Serenity Oasis. A group in Brackettville donated this bench in memory of Dr. Steve Perez who passed from COVID-19.
In case you don’t know, the Serenity Oasis is located in an outdoor courtyard. If you take the door to the left of the physician photos when you are facing downhill on the ramp, you will find a stairwell and another door. Exit through the door and you will find the Serenity Oasis on your right. Relax and enjoy. Rad Tech Week The radiology team would like to humbly TECH thank Gloria Ziegler D S Happy and her team for A R R Radiologic their generosity in U Technology providing pizza for
L the department. E week We also want to 2020 thank Dr. Otazo and Pina Calderon for the breakfast tacos!
National Radiologic Technology Week is observed annually to recognize It is awesome to feel the vital work of imaging professionals across the nation. The celebration appreciated.... takes place each November to commemorate the anniversary of the X-ray's discovery by Wilhelm Conrad Roentgen on November 8, 1895. Thanks, Rocio Avila Med Staff Services Week
Thanking Dr. Otazo for the delicious Chapas bread, Choma and Rosa from EVS, CICI, Angie and Ana for lunch, and Informatics for the tres leches cake - all for Medical Staff Services Week.
Submitted by Gloria Ziegler As Always Thank you to HEB for donating flowers for our pa- tients heb flower donation
As always, thank you to HEB for donating flowers for our patients. Submitted by Gloria Ziegler n p week
Left is Cynthia Hernandez, ACNP. Right is Sasha Valdez, FNP-C.
Second row: left is Vanessa Ortiz-Avalos, FNP. Vanessa received cupcakes from staff and these great, BIG balloons. Right is Dennis Ong, FNP-C.
This amazing cake and card were provided to Sasha May God continue to bless you with medical knowledge to care from Sylvia Ramirez & for your patients and family. I’m so grateful for your care with all my medical issues. Tammy Buentello, LVN. Happy Nurse Practitioner week
and
aHelp local families aDonate food HOSA and VVRMC are joining forces to provide Thanksgiving meal baskets to local families in need of help this year. 3 ways to help...... Put some non-perishable Thanksgiving food items in the boxes at the employee entrance and other locations in the hospital 1 and clinics Provide a gift card from HEB or Walmart so families can 2 purchase their turkey and other perishable food items
Get together with your department or some friends and 3 provide everything a family would need for a Thanksgiving meal Questions? [email protected] great news
Our beloved Auxiliary Gift Shop is OPEN!!! Hours are Tuesday, Wednesday and Thursday 9 am to 4 pm
Please note if there is an unexpected lack of volunteers for a shift, the Gift Shop may be unavoidably closed. Please send any potential volunteers to our website for an application! VVRMC EMPLOYEE THANKSGIVING FEAST Tuesday, November 17th 11:30 to 1:30 Border Bistro Luncheon Menu Turkey & Stuffing Mashed Potatoes & Gravy Green Bean Casserole Rolls Pie
Meals to be served by Directors and Senior Leaders All Health Safety Rules Apply Night Shift will have their meals delivered $$$$$$$$$$
$$$$$$$$$$
Employee Forums The Year in Review with Linda Walker, CEO
NOV 30 @ 7:30 AM DEC 2 @ 7:30 AM NOV 30 @ 2:00 PM DEC 2 @ 2:00 PM
VVRMC Education Conference Room Links to attend using Go To Meeting will be sent out soon.
Alone we can do so little. Together, we can do so much. Helen Keller Need some help making the holidays merry?
If you need some help with the holidays this year, VVRMC’s Angel Tree program can help. Fill out the attached application and follow the instructions. All VVRMC employees are eligible to apply. Gifts are for children 18 and younger. Angel Tree Application - Confidential Employee will be required to complete an application/questionnaire and return to Eliza Sanchez in Human Resources by the November 23rd. The questionnaire will ask the employee to identify each family member, gender, and age (18 and younger only) and gift preference. Only the employee, spouse and children of employee living in the household are eligible to participate. Grandchildren are not eligible unless the grandparent is the legal guardian for the child. Please contact Eliza Sanchez at 3850 if you have specific question or needs.
Employee Name:______
Department: ______Telephone / Cell #:______
Address: ______
Number of People Living in the Household: ____ Single Parent: Yes or No
Name: ______Name:______
1 Name: ______Name:______Employee Name:______
Name: ______Name: ______
Name: ______Name: ______
Name: ______Name:______
2 Employee Name: ______
Special Request Section for food during the holidays, household items, etc.
• ______
• ______
• ______
• ______
Notes/Special Instructions: ______
Employee Signature / Date: ______
Human Resources Review
Date Application Received: ______
Verification / Approval By: ______
3 WE’RE LISTENING!
2020 EMPLOYEE ENGAGEMENT SURVEY
Your opinion matters. Please, participate in the Employee Engagement Survey. Your survey is guaranteed 100% confidential. Complete the form at the end of your survey, print and submit to Human Resources. This is your ticket to be entered for a chance to win hundreds of dollars worth of gift cards. YOU WILL RECEIVE AN EMAIL DECEMBER 7TH WITH A PERSONAL LINK TO TAKE YOU TO COMPLETE THE SURVEY. DECEMBER 7th to the 30th For Kids and Grandkids of VVRMC employees
This is a drive-thru event!!
Cookies with Santa
Tuesday, December 15 from 5 to 6:30 We’re Celebrating the Holidays TEXAS STYLE!
Ya’ll are invited to a VVRMC Employee BBQ!
THURSDAY, DECEMBER 17th
Attire for this 11:30 to 1:30 BBQ is Christmas Country Western! Loading Dock Holidays in the time of COVID-19 Idea #4 - Know the Risk Even through Thanksgiving may look a little different this year, it doesn’t mean it can’t be a memorable, warm, shared experience for you and your loved ones. Here is an idea to make it a safer Thanksgiving for everyone. Keep checking our Facebook page for more creative solutions to a COVID-19 safe holiday season. Low Risk Thanksgiving • Gather together for a meal with the people you live with • Have other family members and friends join you via Zoom or social media • Set a place for the computer for maximum viewing
Moderate Risk Thanksgiving • Host a Thanksgiving dinner for 10 people • Eat outdoors with social distancing • Wear masks when not eating or drinking KNOW THE • Do not gather together for cooking • Have one person serve the food RISK Higher Risk Thanksgiving • Travel to another state to gather with loved ones • Eat indoors with no social distancing • Don’t wear a mask with the people you are visiting • Gather numerous people in the kitchen to cook together
2 Contact Hours Val Verde Regional Medical Center Presents:
Leadership and Charge Nurse Class November
19 Thursday 9am- 1pm
Education Conference Room Contact to register or for inquires Tara @ 3563 [email protected] If canceling please cancel 24 hrs. before start time
Objectives: 1. Distinguish the responsibilities of the charge nurse for each inpatient unit. 2. Distinguish the role of the charge nurse for each inpatient unit. 3. Recognizing the CIHQ guidelines for nursing care and nurse staffing. 4. Review the process for selecting a charge nurse. 5. Identify the five rights of delegation and how they affect the making a patient assignment. 6. Explain Emotional Intelligence and how it leads to self- awareness. 7. Interpret and understand the different communication styles. 8. Define Patient Safety and Situational Awareness. 9. Discover Tools to build a great team. 10. Name and define different leadership styles and how they affect your role as a charge nurse. 11. Identify the stages of conflict and how to manage conflict. 12. Review prioritizing patient care. 13. Define mentoring and coaching and how it plays a role in being a successful charge nurse.
“Val Verde Regional Medical Center is a provider approved by California Board of Registered Nursing, provider number 16958 for 2 Contact Hours.”
VVRMC NOVEMBER 2020 EDUCATION Call Ext. 3632 or email [email protected] to register for classes SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY 1. 2. 3. 4. 5. 6. 7.
9:00 Preceptor Class: PCP’s & MA’s
5:00 CPR-HCP
8. 9. 10. 11. 12. 13. 14. 8:00 CPR-HCP 1:00 CPR--HCP 1:00 CPR-HCP 8:00 CPR-Heartsaver 1st Aid
15. 16. 17. 18. 19. 20. 21. 7:45 General 8:00 Clinical & Nursing 8:00 Nursing 8:00 Nursing 8:00 CRASE & De- Orientation Orientation Orientation Orientation escalation Class
1:00 PIT Crew Class & 8:00 CPR-Heartsaver Basic ECG Class 1st Aid
22. 23. 24. 25. 26. 27. 28.
8:00 CPR-HCP 1:00 CPR-HCP
29. 30.
November 2020 Premieres
Central Sterile Nurse Aide/Nurse Assistant 51920 Using Inclusive Language 46520 HIPAA 46720 Using Inclusive Language Clinical Laboratory Science 48920 Lateral Workplace Violence for Nurse 18020 Using Inclusive Language Aides
EMS Pa�ent Educa�on 80620 Frequent Flyers: Management, Abuse, 51020 What You Should Know about Research and Resources for Con�nued Care Studies 80820 Drip and Push Dose Pressors in the Field 80920 Trauma�c Arrest Management in the Physician Field 20620 The Schilling Test for Pernicious Anemia 20720 Plasma Volume [Radio-Iodinated Human General Staff Educa�on Serum Albumin (RISA)] 41320 HIPAA 44620 OSHA Recordkeeping Psychology 46620 Opioid Management in the Age of the 91420 Trauma Affect Regula�on: Guide for Opioid Epidemic Educa�on and Therapy 46920 Using Inclusive Language 49120 EMTALA Including COVID-19 Implica�ons Radiologic Technology 15920 Use of Collimators in Nuclear Medicine Long Term Care Administra�on 64520 Opioid Management in the Age of the Respiratory Therapy Opioid Epidemic 14920 PTSD, Marijuana Use, and Respiratory Effects Nursing 314120 Opioid Management in the Age of the Social Work Opioid Epidemic 61920 PTSD and Sleep Disorders 314220 Using Inclusive Language 314420 Obesity, Bariatric Surgery, and the Benefits of Weight Management 38520 EMTALA Including COVID-19 Implica�ons
For more information, contact your Site Coordinator or your Customer Service Representative at 1-800-424-4888 www.ttuhsc.edu/health.edu How You can Protect Others from COVID-19 at November 2020 VVRMC During Meals & Breaks Premieres Wear a mask* as much as possible when not eating
Central Sterile Nurse Aide/Nurse Assistant 6 feet 51920 Using Inclusive Language 46520 HIPAA 46720 Using Inclusive Language *Masks should not be placed on children under age 2, anyone Clinical Laboratory Science 48920 Lateral Workplace Violence for Nurse who has trouble breathing or is unconscious, incapacitated or 18020 Using Inclusive Language Aides otherwise unable to remove the mask without assistance. 6 feet
EMS Pa�ent Educa�on 80620 Frequent Flyers: Management, Abuse, 51020 What You Should Know about Research and Resources for Con�nued Care Studies 80820 Drip and Push Dose Pressors in the Field 80920 Trauma�c Arrest Management in the Physician Field 20620 The Schilling Test for Pernicious Anemia Stay at least 6 feet away 20720 Plasma Volume [Radio-Iodinated Human General Staff Educa�on Serum Albumin (RISA)] from others in meal service 41320 HIPAA 44620 OSHA Recordkeeping Psychology and break areas 46620 Opioid Management in the Age of the 91420 Trauma Affect Regula�on: Guide for Opioid Epidemic Educa�on and Therapy 46920 Using Inclusive Language 49120 EMTALA Including COVID-19 Implica�ons Radiologic Technology 15920 Use of Collimators in Nuclear Medicine Long Term Care Administra�on 64520 Opioid Management in the Age of the Respiratory Therapy Opioid Epidemic 14920 PTSD, Marijuana Use, and Respiratory Effects Nursing 314120 Opioid Management in the Age of the Social Work Opioid Epidemic 61920 PTSD and Sleep Disorders Use take-away options 314220 Using Inclusive Language 314420 Obesity, Bariatric Surgery, and the for food when possible Benefits of Weight Management 38520 EMTALA Including COVID-19 Implica�ons
For more information, contact your Site Coordinator or your Customer Service Representative at 1-800-424-4888 www.ttuhsc.edu/health.edu cdc.gov/coronavirus
CS 318294-B 08/07/2020
BECAUSE WE ARE ALL PATIENT ADVOCATES!
How to access the Online Incident & Patient Feedback reporting System*
Look for this icon! Every desktop in the organization will have a direct link to the reporting system
Select Submit Anonymously
Please contact Brisa Lopez, your Patient Safety Officer, with any comments, questions or concerns. [email protected] or ext. 3777
*You can report both positive and challenging incidents
BECAUSE WE ARE ALL PATIENT ADVOCATES!
How to access the Online Incident & Patient Feedback reporting System*
Look for this icon! Every desktop in the organization will have a direct link to the reporting system
Select Submit Anonymously
Please contact Brisa Lopez, your Patient Safety Officer, with any comments, questions or concerns. [email protected] or ext. 3777
*You can report both positive and challenging incidents Same day Family Medicine Physician Appointments!
MILY M ou’re in luck! Dr. Dora Gonzalez, FA ED C IC M Family Medicine Physician is R IN V E currently available for SAME DAY V Y APPOINTMENTS! Dr. Gonzalez provides health services for the entire family - all ages, children, women, men, elders. She is ready to serve all of your healthcare needs. If any member of your family has been postponing making an appointment to see a qualified, compassionate physician, wait no longer. Call and make an appointment TODAY! 1801 Bedell Ave, 830.282.6020 Have a safe, delicious Thanksgiving!