Custom Creations Style Guide
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Custom Creations Style Guide effective November 2020 Custom Creations by RM COCO 1389 Southern Expressway Cape Girardeau, Missouri 63703 phone: 800.325.8025 - 573.334.0517 fax: 800.501.6810 - 573.334.7483 e-mail: [email protected] www.rmcoco.com INTRODUCTION Policies and Procedures ............................................53 Step-by-step guide to designing with this book .....53 General Info General Full Index of Designs ...............................................6-74-5 - Reference of page numbers for specific products and information. Fabric Characteristics & Care ..................................86 Terms & Conditions.....................................................9 7 Product Code Listing ...............................................10-118-9 - Listing of all the codes for each design offered Workorder Forms .......................................see section • Drapery ............................................................. 17-1815-16 • Accordia Fold/Ripplefold ....................................2927 • Top Treatments ................................................. 31-3229-30 • Bedspreads ....................................................... 89-9087-88 Price Charts and Panel Programs - Price Charts and Panel Programs available in a separate Price Guide, available at www.rmcoco.com or by contacting Customer Service. Quick Index Draperies - the basics & more ..................... 13-2311-21 Shower Curtains ..................................................2422 Square Grommets ..............................................2523 Accordian Fold Draperies ................................2624 Ripplefold Draperies...........................................26 24 Top Treatments ...................................................3028 Swags and Cascades ........................................3331 Valances and Throw Swag ........................... 43-6741-65 Cornices ......................................................... 67-6865-66 Fabric Shades ................................................ 69-8067-78 Accessories .........................................................8179 Tiebacks .......................................................... 81-8279-80 Rosettes ...............................................................8381 Covered Buttons.................................................84 82 Placemats ...........................................................8482 Tablecloths and Table Runner ..........................8482 Basic Throw Pillows .............................................5483 enhance Throw Pillows ................................. 86-8784-85 Bed Ensembles ....................................................9189 Spreads and Coverlets ......................................9290 Throw Bedspreads ..............................................9593 Comforters ..........................................................9795 Duvet Cover ........................................................9795 Dust Ruffles ..........................................................9997 Throw Pillows and Pillow Shams ........................10098 Headboards ........................................................10199 1 3 ADVATAGES F DESGG TH CST CREATS By choosing Custom Creations for all your workroom needs, you also become a trade partner with R CC. As a Custom Creations by R CC customer, youll have full access to eveything you need to make your custom design a true sensation. R CC offers collections of equisite fabrics, eclusive trim and beautiful finials, rods and accessories to make your vision a reality. e know that as a Custom Creations customer, youll find our commitment to convenience, along with our friendly and knowledgeable customer service, a rewarding eperience. FABRCS B R CC The owners of R CC travel the world to select a broad, unique product line. This process involves countless hours of trend analying, market research and negotiation. Each new collection that is released is comprised of the best fabrics based on an overall artistic, design appeal. CHSE FR THE FLLG R CC BRADS TRG B R CC ur all-eclusive trim collections are unique to R CC. With tassels, tie backs, cording and other styles available, the right trim can make a good design, a great design. Browse our collections online at www.rmcoco.com. CHSE FR THESE CLLECTS Bahama Breee Essentials Charisma Life Styles Cosmopolitan ice & atural Crystallied Silk Reflections Crescendo Surfside Decorative Elements Tivoli DECRATVE HARDARE R CC is the source for all your decorative window hardware needs. We proudly distribute Paris Teas Hardware, The Finial Company, AriA, Finestra, CC Deco and simply hardware. Call us at 800.325.8025 for more details. 4 2 STAGE THREE RECEVG R RDER e are pleased to present our Custom Creations W Step 1) Remove your custom made treatments from workroom design book. their shipping boes as soon as they are received. As one of the nations leading fabricators of custom tems left in boes will wrinkle. Info ral draperies, top treatments, bedspreads, accessories and Step 2) Check the order to make sure that you have more, our workroom is equipped to fabricate any style received all items ordered and that there has been no Gene treatment, both residential or commercial. damage during shipping. f damages have occurred, please let a representative know as soon as possible. We ask that you eamine the price list carefully as we Step3) Enoy your new custom made designs by easy to use price guide. Custom Creations. Simply follow the step-by-step instructions below. PLCES & PRCEDRES Cancellations STAGE E HOW TO SE THE C.C. STLE GDE Cancellations after labor has begun will result in a Step 1) Determine the corresponding numeric fabric partial labor charge, and if necessary, a restocking fee price code from the R CC Fabric retail price list. and/or fabric cost if cut. f using your own material, refer to the C... charts in Rework/Return Policy this book for your fabric price code. Custom ordered products may not be returned ecept for defective workmanship and the return request must Step 2) Select your product code from this workroom be made within 30 days from the date of invoice. book. Pages 8 and 9 contain a listing of product codes. We reserve the right to rework any custom products. Step 3) pen your Custom Creations Retail Price List and We will not reimburse for labor not performed by our turn to the corresponding price code. company. nder no circumstances shall our liability Step 4) Simply locate the desired sie of your treatment etend to interest, shipping, insurance, re-installation, trip charges or to any consequential damages of any retail price of your design. nature. For purposes of Custom Creations guarantees, the STAGE TWO PLACE R RDER following conditions will not be considered defective Step 1) Fill out the appropriate workroom order form for 1. Flaws visible only when fabric is held against light. the treatment you have chosen in Stage One. 2. Fading due to atmospheric conditions or undue Workroom order forms for each type of treatment are eposure to sun. found throughout the book at the beginning of each of 3. the treatment sections. Choose from special instructions have been received in writing at Top Treatments & Accessories the time of order placement. Draperies 4. Variation in dyelot, unless a cutting was requested Bedspreads and approved by the buyer prior to placement of the Ripplefold/Accordian Fold order. Using Custom Creations forms will aid in expediting your 5. Patterns or repeats that do not match. order. You may also download the forms from www. 6. atural characteristics as described in the Fabric rmcoco.com. ust log-in as a trade partner, access Characteristics & Care Guide. 7. Wear. Custom Creations customers. Would you like us to fa, 8. Handwoven/Silk fabrics. email or mail you a form ust ask one of our friendly Customer Cost Custom Creations customer service representatives. Your cost is 50 off the published Retail Price. Step 2) Place your order. ou may fa, email, or phone The prices in this book include fabric and labor costs your order to our workroom customer service. as well as lining when required. fax: 800.501.6810 If you have any questions regarding our products or email: [email protected] need a design you don’t see here, please call our phone: 800.325.8025 ext. 1 experienced customer service staff toll-free at 800.325.8025 ext. 1 Step 3) hen your order is received, it will be reviewed, processed and added to our production schedule. SHPPG C... T CST CREATS f at this time, Custom Creations has any questions or Step 1) Please label your customers own material problems with your order, you will be contacted to clarify fabrics with your business name, account number and sidemark(s). Ship dates will be assigned when all questions have Step 2) Ship your C.. fabric to been answered and the fabric is at Custom Creations. Custom Creations by RM COCO You will be faed or mailed an order acknowledgement 1389 Southern Expressway with an ESTIMATED ship date. Please take the time Cape Girardeau, MO 63703 to review and verify that all information is correct on R CCs responsibility for errors in production to the acknowledgement as this will stand as the customer owned fabric will not eceed 20.00 per workorder. ote ultiple item orders can be shipped yard. Customer is responsible to carry adequate insurance for all causes of loss, covering any customer complete upon request. owned property while at R CC facility, or any Step 4) our order is in production and will ship when facility contracted