Head of Humanitarian Technical and Partner Support (HHTPS)

Job Description

Job Purpose The Head of Humanitarian Technical and Partner Support (HHTPS) is a dynamic role which is central to the effective development, coordination and delivery of CAFOD’s humanitarian work. The post holder is a member of the Emergency Response Group Management Team (ERGMT), working with these colleagues on the vision, direction and delivery of our humanitarian mandate, strategy and corporate strategy. A primary part of the role will be to ensure close and integrated working with the International Development Group (IDG) and Advocacy and Education Group (AEG).

The Head of Humanitarian Technical Response and Partner Support (HHTPS) will hold responsibility for the oversight and management of four key areas of integrated work: (a) Global Response Team; (b) Thematic Support (WASH, Protection, DRR) and humanitarian learning; (c) Humanitarian Capacity Development; (d) Accountability, Performance and Evidencing.

Job Scope The post holder will be expected to deputise for the Head of Emergency Response Group as needed. The HHTPS will prioritise relationships with the following functions within CAFOD:

• The Emergency Response Group (ERG) - particularly with the two Regional HHPs and the Emergency Response Group Management Team • The International Development Group (IDG) and Advocacy and Education Group (AEG) - work closely with the relevant post holders to ensure humanitarian strategy is integrated across all programmes in order to facilitate effective responses, to support recovery and to enable long-term sustainability. • Organisational Change – collaborate in the preparation of plans and reports for corporate and international thematic priorities with the Head of Organisational Change • Work in conjunction with Planning, Monitoring, Evaluation, Accountability and Learning (PMEAL) colleagues on organisation monitoring and reporting

Accountability • The post holder is line managed by the Head of Emergency Response Group • The post holder will oversee the Humanitarian Response and Partner Support Team - a team of 16 posts, and directly line manage the following staff within this team: - Senior Emergency Response Officer (x2) - Humanitarian Capacity Development Manager - Protection Mainstreaming Coordinator - Emergency Response Officer - Protection • The post holder will also oversee the work of external consultants and as when required. • The post holder will hold oversight and management of the Team and Programme Budget which includes capacity development, accountability, Emergency Response Team budget and learning/evaluation.

1/6 Jul-17

Key Responsibilities

Humanitarian Response Team and Management

• Manage the ERG global response capacity, ensuring capacities are effectively utilised and deployed across global programmes (this will involve shared management during deployments of staff). • Manage the CAFOD’s corporate/cross organisation surge capacity which will draw on skills and capacities from across the organisation during times of major emergency. • Deliver on model of sharing joint capacities with Trocaire, Catholic Relief Services, Caritas Australia, , Caritas Norway and other Caritas agencies as appropriate • Work with the relevant staff to ensure that CAFOD has the necessary capacity to meet the management, logistical and technical requirements of any humanitarian programme undertaken and to ensure effective coordination of CAFOD's response in the immediate term. This will involve ensuring there is a range of diverse skills within the team, a robust training programme in place and possible drawing on ad hoc external support if needed.

Thematic Support (WASH, Protection, DRR/Resilience) and humanitarian learning

• Working with International Development Group (IDG) provide leadership in further developing an integrated model of working in the areas of WASH, Protection, and DRR. • Oversee the development of the strategic lead in the area of WASH and linkage with . Continue to help lead Caritas Working Group on WASH. • Oversee the Caritas Interagency shared working model the areas of DRR and Protection. • The post holder will provide support to the HHPS and across ERG to ensure that learning, knowledge of innovative models of programming and ways of working are captured and disseminated within CAFOD.

Humanitarian Capacity Development

• Provide support to the Humanitarian Capacity Development Manager to ensure the effective development and delivery of CAFOD’s partner capacity development programme • Working with IDG and Caritas to develop and provide integrated support and leadership for enhancing local capacity • Oversee the strategic direction and long-term funding models for humanitarian capacity development • Ensure linkages with and liaise with core capacity development networks and joint programmes (START, Caritas, DFID)

Accountability, Performance and Evidencing

• Working closely with HHPs and Head of Regions (HoRs) to provide strategic and operational leadership in the areas of accountability, performance and evidencing of the organisation’s humanitarian work. • Act as the humanitarian accountability focal point and work closely with IDG and AEG with regards accountability. • Provide leadership in the delivery of and compliance with CHS, CEDAC, Charter4Change, IATI and Caritas Internationalis Management Standards CIMS. • Work with relevant colleagues in further developing localisation models and ‘shifting of power’ and representing southern capacity • Work with Strategy, Performance and Evidencing (SPE) and support internal projects that help to establish cross ERG performance and evidencing tools to aid programme delivery, data collection and reporting (working with PMEAL) • In conjunction with Head of ERG and ERGMT help oversee planning and annual reporting

2/6 Jul-17

People Management

• Manage staff in the UK and various international locations, in accordance with CAFOD’s people framework, and support their continual learning to ensure CAFOD can respond effectively to emergencies. • Provide leadership and support to those within direct line of responsibility; acting as a sounding board and holding them to account in areas under their responsibility, including their own line management responsibilities. • Enable and empower managers and staff within the region to achieve the maximum possible with the available resources, ensuring CAFOD’s organisational outcomes and management standards are achieved.

Representation

• Work with Head of Emergency Response Group (ERG) and where necessary deputise on areas of external strategic engagement. • Ensure that CAFOD’s distinctive approach, rooted in the Catholic Community in and , is represented externally. In particular, the post holder will pro-actively engage where appropriate with UK and European networks and manage key areas of engagement (e.g. Caritas, ALNAP, Start Network). • Engage with counterparts in civil society organisations (particularly sister agencies), to promote humanitarian aid effectiveness, challenge models of working were appropriate, encourage consortia and multi-country approaches and prompt and support country/sub-regional-level initiatives. • To prioritise working with strategic and new networks.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Child Protection CAFOD recognises the personal dignity and rights of children, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children and young people and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children, seeing these interests as paramount.

3/6 Jul-17

Key Competencies

Essential

Understanding our context Working together Making change happen Job-specific competencies

A Understanding Catholic D Managing ourselves: Sets H Managing resources: I. Educated to degree level in identity: A sympathetic an example in what can be Demonstrates good a relevant area or equivalent understanding of CAFOD’s achieved. Self-supporting IT management practice; Proven thematic understanding vision, mission and values skills financial management skills through experience. and what we aim to achieve (financial controls, budgets, Particular working knowledge E Working with others: Able forecasts, audits etc) of accountability, protection B Understanding CAFOD: A to engage with and influence and capacity development commitment to CAFOD’s colleagues including cross I Achieving results: provides would be an asset. partnership approach departmentally a clear sense of purpose and partnership; understands the F Communicating: Fluent in priorities to ensure focus on II. Experience in strategy complexities of delivering written and spoken English; results; creates contingency development, planning programmes through can communicate complex plans in case problems are processes, implementation, partnership ideas simply; encountered. reporting and contingency C Understanding international seeks to motivate and inspire planning. development: Commitment to J Managing our performance: others; encourages team and significant experience of Ensures downward reflection and discussion; III. Demonstrated working with humanitarian accountability in confronts conflict and experience of humanitarian standards and best practice humanitarian work; able to disagreement to reach a response management in a (e.g. Humanitarian Charter, collate, analyse and satisfactory outcome range of contexts and SPHERE, Red Cross and Red disseminate programme knowledge of development G Looking outwards: Crescent Code of Conduct, results for learning practice. Experience of working and HAP); Considers gender and

liaising with international K Taking the lead: diversity issues in IV. Able to travel for up to 2 bodies and consortium Works collaboratively with humanitarian work weeks at a time several times (Donor organisations, Partner other leaders in CAFOD; Able a year sometimes at short Organisations and NGO to motivate others to get notice. networks); things done.

V. Experience of working in and developing networks, consortia and international teams/alliances.

4/6 Jul-17

Terms and Conditions

Contract A permanent contract, including a six-month probationary period.

Salary Grade or Band: Corporate Manager Band

Starting Salary: £45,682 - £47,509 p.a. Full Salary Range: £45,682 - £55,799 p.a.

Hours 35 hours per week. Normal CAFOD office hours are 9.30 to 5.30 with one hour for lunch. This post will require some weekend and evening work for which time off in lieu may be taken.

Holidays 20 working days per annum plus statutory holidays plus 6 days determined by CAFOD at Christmas/Easter.

Notice Three months either way after completion of the job specific induction period

Pensions There is an optional contributory pension scheme (10% employer and 5% employee contribution). Alternatively, CAFOD will make a similar contribution to a Personal Pension Plan.

Other Life Assurance, Income protection, Employee Assistance Programme, Childcare vouchers benefits and the Right to Buy Annual Leave of up to 10 additional days.

Access There is access for people with disabilities to CAFOD’s offices by way of a passenger lift to all floors in CAFOD’s building.

Disabilities We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.

Location London based with frequent travel.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to child protection.

5/6 Jul-17

Additional information

CAFOD disaster risk reduction, humanitarian capacity CAFOD is the official Catholic aid agency for England development, livelihoods, conflict, health, nutrition, and Wales. In more than 40 countries across the food aid, water, sanitation, shelter, programme world, we bring hope, compassion and solidarity to management, humanitarian funding, training and poor communities, standing side by side with them to international humanitarian law and humanitarian end poverty and injustice. policy. The Emergency Response Group comprises of Our vision is a world transformed to reflect the approximately 35. Staff are placed globally across Kingdom of God: a world where – group teams including: Coordination/management; • the rights and dignity of every person are respected Asia Middle East Latin and Caribbean (AMELAC); • all have access to basic needs in life Africa, Capacity Development, Emergency Response • women and men share equally in shaping their and Policy. societies and our world • the gifts of creation are nurtured and shared by all CAFOD’s emergency income averages £15-20 million for the common good and per annum. In 2016 CAFOD responded to or provided • the structures that shape people’s lives are just and funding for emergency requests in 28 countries in enable peace. Africa, Asia and Latin America

The ERG works closely with Caritas Internationalis Emergency Response Group and members of the international Caritas CAFOD is committed to effective and timely response Confederation in helping to provide and strengthen to meet humanitarian needs globally. The Emergency international assistance to humanitarian crises. The Response Group (ERG) provides overall management ERG also plays a key role within the UK and and guidance across CAFOD's humanitarian international humanitarian community working programmes and areas of crisis. The ERG works closely with other agencies, especially the Disaster closely with the International Development Group to Emergencies Committee (DEC), Consortium of British enable CAFOD partners to deliver strong and effective Humanitarian Agencies (CBHA), Christian Aid and programmes in order to help save lives and reduce Islamic Relief and is also a member of HAP-I, ALNAP suffering, risk and vulnerability. The group provides and ICVA. rapid response capacity to support partners and the Caritas Confederation and also is the first line in The ERG helps to provide and maintain discussion CAFOD’s ‘surge capacity’ in response to humanitarian across CAFOD on humanitarian issues and policy. crises. This involves close liaison with other CAFOD departments and sections, our supporters and The group provides expertise and support in both regional offices. technical and thematic areas. These areas include:

6/6 Jul-17