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Cordaid Annual Report 2015 Global Goals, Local Solutions Cordaid 2015 Annual Report

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Cordaid Annual Report 2015 Global Goals, Local Solutions Cordaid 2015 Annual Report CORDAID NAAM BU CORDAID ANNUAL REPORT 2015 GLOBAL GOALS, LOCAL SOLUTIONS CORDAID 2015 ANNUAL REPORT CONTENTS message from the ceo . 3 about cordaid . 5 what we did in 2015 . 6 Humanitarian and emergency relief . 6 Healthcare . 8 Education . 12 Security & Justice . 13 Results Based Finance . 15 Economic opportunities and work . 16 Building resilience: sustainable development . 19 Lobby & advocacy . 20 Cordaid in the Netherlands . 21 how we work . 23 What our clients want . 23 Flourishing Community Index . 24 Working with partners . 25 Communication, raising awareness & engagement . 26 How we manage setbacks . 27 Learning from complaints . 29 how we did in 2015 . 30 Organizational aims . 30 Fundraising & spending . 30 strategy for continuity . 32 our people . 36 supervisory board report . 39 how we are governed . 41 financial statements . 42 global reporting initiative . 84 2 MAY 2016 © CORDAID MESSAGE FroM THE CEO CORDAID 2015 ANNUAL REPORT MESSAGE FROM THE CEO It has been quite a year. Conflict has continued in countries like Syria and we have seen the eruption of violence in Burundi and the Central African Republic. In spite of a cease-fire, South Sudan remains volatile. And in northern Cameroon insurgents continue to terrorize local communities. The Netherlands-based Cordaid is working in all these and many other fragile and conflict-affected states, bringing humanitari- an relief and essential services like healthcare and education to millions of people. At the end of 2015, the Millennium Development Goals gave way to the 17 Sustainable Development Goals (SDG) or Global Goals that aim at a more inclusive approach to ending poverty, promoting peace and security and tackling climate change. The United Nations has put its full support behind these Global Goals. Last summer, agreements were reached in Addis Ababa on financing mechanisms for development with explicit provisions for fragile and conflict-affected situations and states (FCAS). With a strong endorsement from Pope Francis in the Laudato si’ Encyclical, climate is now also recognized as a major challenge and, in addition to the most recent agree- ments in Paris, has now been included in the Global Goals. Cordaid will be partnering with the Dutch Ministry of Foreign Affairs on climate-related issues from 2016. G4-1 It has been quite a year for Cordaid as well. A new development cooperation land- scape, including the Global Goals and the ending of guaranteed government funding, stimulated a strong response from us. We have created a strategy based even more on what we do best – working with local people in fragile and conflict-affected states and situations. We have right-sized the organization into a focused and flexible imple- menting partner for international and governmental donors, making the transition from grant-giver to grant-seeker, and retained the loyalty of close to 300,000 individ- ual donors in the Netherlands. We feel recognized as the professional implementing power that gets the job done. All our private, governmental and institutional donors understand the unique proposition we bring to the table – our ability to combine humanitarian and emergency relief with real, long-lasting development cooperation on security, healthcare, education and the economic growth essential to creating jobs. Organizations like Cordaid are often the only support present in fragile and conflict- affected areas. So we will continue to provide help and opportunities for people in the most vulnerable situations and communities. Our goals remain to continue and scale up our work by seeking and finding the funding necessary to help local people resolve local challenges and build their own flourishing communities. As we strengthened our focus on fragile and conflict-affected states during 2015, we tied our programs and projects to the Global Goals. The organization has emerged from this process more motivated than ever as we make a difference to the lives of millions of people. Our goals are global, our solutions are local. However, this greater focus has also meant withdrawal from a significant number of programs and countries although we remain present in many of those countries through our investment funds. Sadly, we have had to say goodbye to a large number of colleagues who have worked tirelessly to eradicate poverty and put in place such basics as healthcare and education. Our wholehearted thanks go to all of them. There was good news from Sierra Leone following the terrible Ebola epidemic during which Cordaid served as the action president on behalf of the Netherlands Cooperating Aid Organizations (SHO). Although the epidemic is officially over, Cordaid is still there, working on recovery projects to help with food security and getting healthcare and education back on track (see page 10). As noted, the news is less good from Burundi (see page 27) and the Central African Republic where new violence meant hundreds lost their lives and we were forced to evacuate our office in MAY 2016 © CORDAID 3 CORDAID 2015 ANNUAL REPORT the capital, Bangui. We are now back at work, building hopefully on the Pope’s visit and attempts at reconciliation. In December in Ethiopia, I saw for myself the effects of drought. Millions of people are trying to manage on the 20 liters of water per family per day that with our support, partner APDA is able to truck in. More must be done now – these people cannot wait. The Syrian humanitarian disaster is driving millions of refugees to Europe and has also brought home very clearly that (the results of) conflict cannot always be kept far away from our own backyards. On the Greek-Macedonian border, our Caritas partners are distributing basic essentials, such as soap, tarpaulins and other emergency goods, and including diapers for the babies. Following my visit that was given extensive media coverage, we received numerous calls and emails from people asking how they could help. Their contributions also enabled us to increase and broaden the support we are giving to refugees (and host communities) in Northern Iraq, Lebanon, Turkey, Jordan and in Syria itself. Once again, all our close to 300,000 Dutch individual donors came through for people in need. We are very grateful to them. With our Caritas partners, we also provided much-needed help in Nepal following two devastating earthquakes. Our focus is on education and sanitation in some of Nepal’s most remote rural areas. Besides our humanitarian programs that provided relief to over 1.2 million people, during 2015 Cordaid was involved in more than 1,200 projects in 46 countries. I would like to thank all of our partners for their profession- alism and commitment because together we have achieved some incredible results. Another 50,000 children in the Central African Republic will benefit from education through our Results Based Finance program, joining close to 200,000 children in other countries in Africa. We have made basic healthcare services accessible to over six million people in seven African countries. The next step is to add other life-saving components, such as the cervical cancer screening that will help eradicate this killer in Ethiopia. Throughout the annual report we offer a lot of information on what our programs can achieve. Our pioneering Open Data available to all via the website monitors each individual project. I hope all this information helps readers under- stand what we do. There are certainly challenges ahead. We are ready for them. Simone Filippini Chief Executive Officer The annual report and financial statements were drafted by the Board of Directors and adopted by the Supervisory Board on May 25, 2016. G4-32 Over 2015, we are reporting according to the G4 ‘in accordance “core”’ standard. G4 Throughout the annual report, you will find the G4 label that shows where we have included G4 compliant information. At the end of this annual report (page 83), you will also find an overview of the G4 Index that lists all aspects covered and our compliance with them. In line with G4 requirements, we state that: ‘This report contains Standard Disclosures from the GRI Sustainability Reporting Guidelines.’ 4 MAY 2016 © CORDAID ABOUT Cordaid CORDAID 2015 ANNUAL REPORT ABOUT CORDAID G4- Cordaid, the Netherlands-based Catholic Organization for 1/3 Relief and Development Aid, has been providing emergency ‘The urgent challenge to protect our common home includes a concern relief and fighting poverty and exclusion in the world’s most to bring the whole human family together to seek a sustainable and fragile and conflict-affected situations for more than a integral development, for we know that things can change… Young century. All our actions are rooted in and inspired by Catholic people demand change. They wonder how anyone can claim to be social teachings: human dignity, solidarity, subsidiarity and building a better future without thinking of the environmental crisis care of the common good. Based on these points of departure, and the sufferings of the excluded. I urgently appeal, then, for a new we have added social and economic justice and the promotion dialogue about how we are shaping the future of our planet…’ of peace to help us achieve in our mission: building flourish- Pope Francis, Laudato si’ Encyclical, May 2015. ing communities. What we do Through our work we invest in the capacities and talents of societies so that we can create programs based on what is people who are marginalized, excluded and often discrimi- important for them. Then we design and implement programs nated against. We believe that peace, security, social and to have a significant and long-lasting effect on families, economic development go hand-in-hand and reinforce each communities and societies. Cordaid works closely with client other. We are usually active and present in regions that have beneficiaries, funding and implementing partners to increase been shattered by (geopolitical) conflict or natural disaster.
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