Q4 2010 KOMUNIKASI & MULTIMEDIA FAKTA & ANGKA TERPILIH

COMMUNICATIONS & MULTIMEDIA SELECTED FACTS & FIGURES 10 Matlamat Dasar Kebangsaan bagi Industri Komunikasi dan Multimedia National Policy Objectives for the Communications & Multimedia Industry

1 Menjadikan sebagai pusat dan tumpuan utama dunia bagi perkhidmatan komunikasi dan perkhidmatan maklumat dan kandungan multimedia To establish Malaysia as a major global centre and hub for communications and multimedia information and content services

2 Menggalakkan pewujudan masyarakat madani yang dalamnya perkhidmatan berdasarkan maklumat akan menyediakan asas bagi peningkatan yang berterusan kepada mutu kerja dan hidup To promote a civil society where information based services will provide the basis of continuing enhancements to quality of work and life

3 Mencambahkan dan memupuk sumber maklumat dan perlambangan budaya tempatan yang membantu mengetengahkan identiti kebangsaan dan kepelbagaian dunia To grow and nurture local information resources and cultural representation that facilitates the national identity and global diversity

4 Mengawal selia bagi faedah jangka panjang pengguna akhir To regulate for the long-term benefit of the end user

5 Menggalakkan tahap keyakinan pengguna yang tinggi dalam penyampaian perkhidmatan daripada industri To promote a high level of consumer confidence in service delivery from the industry

6 Memastikan penyediaan perkhidmatan sama rata yang mampu dibayar melalui infrastruktur kebangsaan yang sentiasa ada To ensure an equitable provision of affordable services over ubiquitous national infrastructure

7 Mewujudkan suasana aplikasi yang giat bagi pengguna akhir To create a robust applications environment for end users

8 Memudahkan pengagihan secara berkesan sumber seperti tenaga buruh mahir, modal, pengetahuan dan aset kebangsaan To facilitate the efficient allocation of resources such as skilled labour, capital, knowledge and national assets

9 Menggalakkan pembinaan keupayaan dan kecekapan dalam industri percantuman Malaysia To promote the development of capabilities and skills within Malaysia’s convergence industries;

10 Menjamin keselamatan maklumat dan kebolehpercayaan dan keutuhan rangkaian To ensure information security and network reliability and integrity

ii Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 Isi Kandungan Contents

10 Matlamat Dasar Kebangsaan bagi Industri Komunikasi dan Multimedia ii 10 National Policy Objectives for the Communications and Multimedia Industry

Nota vii Notes

Simbol dan singkatan viii Symbols and abbreviations

PETUNJUK-PETUNJUK ASAS BASIC INDICATORS

1. Petunjuk-petunjuk asas Malaysia 1 Malaysia basic indicators

2. Kadar penembusan sepintas lalu 2 Penetration rates at a glance

STATISTIK UTAMA INDUSTRI INDUSTRY PRINCIPAL STATISTICS

3. Nilai ditambah dan sumbangan kepada KDNK, industri telekomunikasi 5 Value added and contribution to GDP, telecommunications industry

4. Nilai ditambah dan sumbangan kepada KDNK, industri telekomunikasi mengikut jenis perkhidmatan, 2008 6 Value added and contribution to GDP, telecommunications industry by type of services, 2008

5. Jumlah pekerja dalam industri telekomunikasi 7 Number of persons engaged in the telecommunications industry

6. Jumlah pekerja dalam industri telekomunikasi mengikut jenis perkhidmatan, 2008 8 Number of persons engaged in the telecommunications industry by type of services, 2008

JALUR LEBAR DAN INTERNET BROADBAND AND THE INTERNET

7. Bilangan langganan jalur lebar dan kadar penembusan 11 Number of broadband subscriptions and penetration rate

8. Kadar penembusan jalur lebar per 100 isi rumah mengikut negeri 12 Broadband penetration rate per 100 households by state

9. Capaian Komuniti 13 Community access

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 iii Isi Kandungan Contents

10. Bilangan lokasi ‘Hotspot’ mengikut negeri 15 Number of Hotspot locations by state

11. Bilangan langganan ‘Hotspot’ 15 Number of Hotspot subscriptions

12. Penggunaan Internet di rumah mengikut kawasan bandar dan luar bandar 16 Household use of the Internet by urban and rural areas

13. Penggunaan Internet di rumah mengikut jantina 17 Household use of the Internet by gender

14. Penggunaan Internet di rumah mengikut kategori umur 18 Household use of the Internet by age categories

15. Penggunaan Internet di rumah mengikut bilangan jam penggunaan seminggu 19 Household use of the Internet by number of hours of use per week

16. Penggunaan Internet di rumah mengikut kegunaan utama 20 Household use of the Internet by main use

17. Peratus isi rumah yang mempunyai kemudahan komputer peribadi mengikut negeri 21 Percentage of households with access to personal computers by state

18. Jalur lebar per 100 penduduk, negara-negara ASEAN 22 Broadband per 100 inhabitants, ASEAN countries

19. Jalur lebar per 100 penduduk berbanding 10 rakan perdagangan terbesar, Malaysia 23 Broadband per 100 inhabitants compared with 10 biggest trading partners, Malaysia

TELEFON SELULAR CELLULAR TELEPHONES

20. Bilangan langganan telefon selular dan kadar penembusan 27 Number of cellular telephone subscriptions and penetration rate

21. Kadar penembusan telefon selular per 100 penduduk mengikut negeri 28 Cellular telephone penetration rate per 100 inhabitants by state

22. Bilangan langganan 3G 30 Number of 3G subscriptions

23. Kemudahalihan nombor 31 Number portability

24. Peratus pengguna telefon selular mengikut kawasan bandar dan luar bandar 32 Percentage of cellular telephone users by urban and rural areas

25. Peratus pengguna telefon selular mengikut jantina 33 Percentage of cellular telephone users by gender

26. Perkhidmatan pesanan pendek 34 Short message services (SMS) iv Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 Isi Kandungan Contents

27. Telefon selular per 100 penduduk, negara-negara ASEAN 35 Cellular telephone per 100 inhabitants, ASEAN countries

28. Telefon selular per 100 penduduk berbanding 10 rakan perdagangan terbesar, Malaysia 36 Cellular telephone per 100 inhabitants compared with 10 biggest trading partners, Malaysia

TALIAN IBUSAWAT TERUS DAN TELEFON AWAM DEL AND PUBLIC PAYPHONES

29. Bilangan Talian Ibusawat Terus dan kadar penembusan 39 Number of DEL Connections and penetration rate

30. Kadar penembusan Talian Ibusawat Terus per 100 isi rumah mengikut negeri 40 DEL penetration rate per 100 households by state

31. Peratus langganan isi rumah Talian Ibusawat Terus mengikut kawasan bandar dan 41 luar bandar Percentage of DEL household subscriptions by urban and rural areas

32. Rangkaian Talian Ibusawat Terus, kapasiti digunakan 42 DEL network, capacity used

33. Bilangan telefon awam 43 Number of public payphones

34. Bilangan telefon awam per 1000 penduduk mengikut negeri 44 Number of public payphones per 1000 inhabitants by state

35. Peratus telefon awam mengikut kawasan bandar dan luar bandar 45 Percentage of public payphones by urban and rural areas

36. Talian telefon utama per 100 penduduk, negara-negara ASEAN 46 Main telephone lines per 100 inhabitants, ASEAN countries

37. Talian telefon utama per 100 penduduk berbanding 10 rakan perdagangan terbesar, 47 Malaysia Main telephone lines per 100 inhabitants compared with 10 biggest trading partners, Malaysia

RADIO DAN TV RADIO AND TV

38. Peratus isi rumah yang mempunyai kemudahan peralatan Radio/Hi-fi mengikut negeri 51 Percentage of households with access to Radio/Hi-fi by state

39. Peratus isi rumah yang mempunyai kemudahan peralatan televisyen mengikut negeri 52 Percentage of households with access to television by state

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 v Isi Kandungan Contents

40. Peratus isi rumah yang mempunyai kemudahan peralatan VCR/VCD/DVD mengikut 53 negeri Percentage of households with access to VCR/VCD/DVD by state

41. Bilangan minit penyiaran, TV bebas ke udara 54 Number of broadcast minutes, free to air TV

42. Bilangan langganan TV berbayar 55 Number of pay TV subscriptions

TANDATANGAN DIGITAL DIGITAL SIGNATURE

43. Bilangan lesen Pihak Berkuasa Pemerakuan 59 Number of Certification Authorities

44. Bilangan sijil yang dikeluarkan mengikut jenis 60 Number of certificates issued by type

KEDUDUKAN MALAYSIA DALAM INDEKS BERKAITAN ICT MALAYSIA RANKING FOR ICT RELATED INDICES

45. Kedudukan Malaysia dalam indeks berkaitan ICT 63 Malaysia ranking for ICT related indices

LAMPIRAN APPENDIX

Senarai pemegang lesen 67 List of licensees

vi Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 Nota Notes

Sekiranya sesuatu jadual tidak diikuti oleh nota Where a table is not accompanied by a source tentang sumber data, maka seluruh data yang acknowledgement, that table carries data that terkandung di dalamnya berpunca semata-mata emanated solely from the Malaysian Communications daripada Suruhanjaya Komunikasi dan Multimedia and Multimedia Commission (SKMM). Malaysia (SKMM).

Angka-angka awalan dicondongkan. Preliminary figures are italicized.

Angka-angka yang dipinda digariskan. Revised figures are underscored.

Data yang digrafkan, dilorekkan dalam jadualnya. Where a graph accompanies a table, the graph data range is shaded.

Angka yang terkandung dalam sesuatu jadual Figures presented in tables are as at the end of the merujuk kepada penghujung tempoh. Sebagai period. Hence a penetration rate for a given year contoh, kadar penembusan tahunan bagi sesuatu is calculated using the number of subscriptions perkhidmatan dikira dengan menggunakan jumlah and estimated population as at the end of the year. langganan dan anggaran jumlah penduduk pada This is different from the Malaysian demographic penghujung tahun. Ini adalah berbeza daripada practice of using the mid-year population as the amalan demografi Malaysia di mana jumlah population for that year. If the practices need to be penduduk pertengahan tahun dianggap sebagai synchronised to the demographic norm, then the jumlah penduduk tahunan. Sekiranya kedua-dua penetration rates as at end June of that year must amalan ini hendak diselaraskan kepada norma be used. demografi, maka kadar penembusan seperti pada penghujung Jun hendaklah digunakan.

Nombor dan peratus bila dijumlahkan mungkin Numbers and percentages may not add up because tidak sama dengan jumlah yang ditunjukkan ataupun of rounding. 100 atas sebab pembulatan.

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 vii Simbol dan singkatan Symbols and abbreviations

… – Tidak diperolehi …– Not available

Suku – Sukutahun Qtr – Quarter

SKMM – Suruhanjaya Komunikasi dan Multimedia Malaysia MCMC – Malaysian Communications and Multimedia Commission

KPKK – Kementerian Penerangan, Komunikasi dan Kebudayaan MICC – Ministry of Information, Communication and Culture

BNM – Bank Negara Malaysia BNM – Central Bank of Malaysia

JPM – Jabatan Perangkaan Malaysia DOS – Department of Statistics, Malaysia

ITU – International Telecommunication Union

viii Communications & Multimedia • Selected Facts & Figures Q4 2010 Q4 2010 KOMUNIKASI & MULTIMEDIA FAKTA & ANGKA TERPILIH

COMMUNICATIONS & MULTIMEDIA SELECTED FACTS & FIGURES

1. Penunjuk-penunjuk asas Malaysia Malaysia basic indicators

Tahun Suku Penduduk Isi rumah KDNK (RM) Indeks Harga (juta) (‘000) Pengguna (IHP) Harga semasa Harga malar (bilion) (bilion) Nota a b c 2003 25.32 5,504 418.769 339.414 95.7 2004 25.86 5,622 474.048 426.508 97.1 2005 26.38 5,735 522.445 447.392 100.0 2006 26.91 5,850 574.441 474.392 103.6 2007 27.45 5,967 642.049 505.353 105.7 2008 28.02 6,091 740.907 528.310 111.8

2009 1 28.16 6,122 156.658 121.660 111.7 2 28.31 6,153 162.481 127.258 111.8 3 28.46 6,187 174.759 134.717 111.9 4 28.61 6,220 185.790 137.483 112.1

2010 1 28.16 6,465 183.364 133.890 113.2 2 28.25 6,545 185.950 138.520 113.3 3 28.33 6,588 191.674 141.895 113.6 4 28.40 6,605 … … ...

Year Qtr Population Households GDP (RM) Consumer Price (million) (‘000) Index (CPI) Current prices Constant prices (billion) (billion) Note a b c

Punca: JPM, BNM Source: DOS, BNM

Nota penjelasan: Explanatory notes:

a. Jumlah pada penghujung tempoh. Total as at end of period.

b. Tahun asas adalah 2000. Base year is 2000.

c. Tahun asas adalah 2005. Base year is 2005. IHP bagi sesuatu suku tahun merujuk kepada indeks purata dari 1hb Januari hingga hujung suku tahun tersebut. The CPI reported against a quarter, refers to the average index for the period spanning 1st January to the end of that quarter.

Communications & Multimedia • Selected Facts & Figures Q4 2010 1 2 Kadar penembusan sepintas lalu Penetration rates at a glance

Tahun Suku Talian Ibusawat Terus Jalur lebar Telefon selular Per 100 Per 100 Per 100 Per 100 isi rumah penduduk Isi rumah penduduk Nota a b c d 2000 66.4 21.8 2001 65.1 30.8 2002 62.3 36.9 2003 58.0 43.9 2004 52.3 56.5 2005 49.5 1.8 74.1 2006 48.3 2.8 10.9 72.3 2007 47.8 4.1 15.2 85.1 2008 44.9 6.1 21.1 98.9 2009 1 44.7 6.8 24.0 100.1 2 44.5 7.6 27.1 100.8 3 44.2 8.4 29.2 104.1 4 44.0 9.2 31.7 105.4 2010 1 42.5 10.4 33.4 109.4 2 42.3 11.4 36.0 111.3 3 42.4 15.1 49.9 114.4 4 42.5 16.6 55.6 116.6 Per 100 Per 100 Per 100 Per 100 households inhabitants households inhabitants Year Qtr DEL Broadband Cellular phone Note a b c d

Nota penjelasan: Explanatory notes: a. Kadar penembusan talian ibusawat terus per 100 isi rumah dikirakan dengan membahagi jumlah langganan isi rumah persendirian dengan jumlah isi rumah persendirian dan didarab dengan 100. The DEL penetration rate per 100 households is calculated by dividing the number of private household subscriptions by the number of private households and multiplying by 100.

b. Kadar penembusan jalur lebar per 100 penduduk dikirakan dengan membahagi jumlah langganan isi rumah dan langganan bukan isi rumah dengan jumlah penduduk dan didarab dengan 100. Langganan WiFi awam tidak diambilkira. The broadband penetration rate per 100 inhabitants is calculated by dividing the sum of household and non-household subscriptions by the number of inhabitants and multiplying by 100. Public WiFi subscriptions are not taken into account.

c. Kadar penembusan jalur lebar per 100 isi rumah dikirakan dengan membahagi bilangan langganan yang digunakan di isi rumah persendirian dengan jumlah isi rumah persendirian dan didarab dengan 100. Langganan bukan isi rumah and langganan WiFi awam tidak diambilkira. The broadband penetration rate per 100 households is calculated by dividing the number of subscriptions used in private households by the number of private households and multiplying by 100. Non- private household subscriptions and public WiFi subscriptions are not taken into account.

d. Kadar penembusan telefon selular dikira sebagai jumlah langganan dibahagi jumlah penduduk dan didarabkan dengan 100. Penembusan yang melebihi 100% boleh berpunca daripada pelanggan yang melanggan melebihi daripada satu langganan. The cellular telephone penetration rate refers to the total subscriptions divided by the total population and multiplied by 100. A penetration rate over 100% can occur because of multiple subscriptions.

2 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 Q4 2010 KOMUNIKASI & MULTIMEDIA FAKTA & ANGKA TERPILIH

COMMUNICATIONS & MULTIMEDIA SELECTED FACTS & FIGURES

3 Nilai ditambah dan sumbangan kepada KDNK, industri telekomunikasi Value added and contribution to GDP, telecommunications industry

(‘000)

Tahun Pendapatan Nilai output Kos Input Nilai ditambah Peratus sumbangan kasar kepada KDNK

2000 17,376,798 16,786,794 6,352,767 10,434,027 2.9 2001 21,937,006 18,924,672 7,938,057 10,986,615 3.1 2002 21,092,909 21,555,415 8,941,181 12,614,234 3.3 2003 22,564,142 21,756,444 9,218,150 12,538,294 3.0 2004 27,197,843 25,095,972 12,522,079 12,573,893 2.7 2005 32,141,203 32,938,065 16,612,747 16,325,318 3.1 2006 35,962,826 36,441,141 18,225,097 18,216,044 3.2 2007 40,118,196 38,856,840 20,031,672 18,825,168 2.9 2008 44,390,682 42,201,515 21,042,580 21,158,935 2.9

Year Revenue Value of gross Cost of input Value added Percentage output contribution to GDP

Punca: JPM Source: DOS

Nota penjelasan bagi jadual 3 hingga 6: Explanatory notes for tables 3 to 6:

Telekomunikasi meliputi penyaluran bunyi, imej, data atau maklumat lain menerusi kabel, penyiaran, sambungan atau satelit. Termasuk penyelenggaraan jaringan. Meliputi Kelas 6420 dalam Klasifikasi Standard Perindustrian Malaysia 2000 (MSIC 2000) dan terdiri daripada item-item seperti berikut:

64201 Perkhidmatan telefon (awam dan mudahalih) termasuk telegraf, teleks dan faks. 64202 Perkhidmatan penyiaran televisyen dan radio. Tidak termasuk pengeluaran rancangan radio dan televisyen, sama ada disatukan dengan penyiaran atau tidak. 64203 Perkhidmatan komunikasi data termasuk operasi jaringan. 64204 Perhidmatan kelui. 64209 Lain perkhidmatan telekomunikasi yang tidak diklasifikasikan di tempat-tempat lain dalam MSIC 2000.

Telecommunications includes the transmission of sounds, images, data or other information via cables, broadcasting, relay or satellite. Also includes the maintenance of the network. Covers Class 6420 of the Malaysian Standard Industrial Classification 2000 (MSIC 2000) as follows:

64201 Telephone services (public and mobile) including telegraph and telex communications and facsimile transmission. 64202 Television and radio transmission services. Excludes production of radio and television programmes, whether or not combined with broadcasting. 64203 Data communications service including network operations. 64204 Paging service. 64209 Other telecommunication services not elsewhere classified in the MSIC 2000.

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 5 4. Nilai ditambah dan sumbangan kepada KDNK, industri telekomunikasi mengikut jenis perkhidmatan, 2008 Value added and contribution to GDP, telecommunications industry by type of services, 2008

(‘000) Perkhidmatan Nilai output Kos input Nilai ditambah Peratus kasar sumbangan kepada KDNK

Perkhidmatan telefon 28,031,575 13,924,223 14,107,352 1.9 (Talian tetap awam dan selular) Telephone services (Fixed line, public and cellular)

Perkhimatan pemancar televisyen dan radio 3,551,533 1,715,709 1,835,824 0.2 Television and radio transmission services

Perkhidmatan komunikasi data 8,955,546 4,266,760 4,688,786 0.6 Data communication services

Perkhidmatan komunikasi lain 1,662,861 1,135,888 526,973 0.1 Other telecommunication services

Jumlah / Total 42,201,515 21,042,580 21,158,935 2.9

Service Value of Cost of Value added Percentage output input contribution to GDP

Punca: JPM Source: DOS

Nota penjelasan Explanatory notes

Sila lihat nota bagi jadual 3 Please see notes for table 3

6 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 5 Jumlah pekerja dalam industri telekomunikasi Number of persons engaged in the telecommunications industry

Tahun Jumlah pekerja pada bulan Disember atau pada tempoh Gaji dan upah gaji terakhir yang dibayar Jumlah Pekerja bergaji (‘000) Sepenuh masa Sambilan

2000 43,557 43,320 237 1,313,595 2001 43,124 42,812 312 1,449,492 2002 40,419 40,252 167 1,461,585 2003 37,701 37,579 122 1,595,295 2004 40,874 40,372 502 1,773,811 2005 42,118 41,866 252 1,650,213 2006 44,013 43,893 120 2,243,676 2007 44,303 43,951 352 2,385,533 2008 45,375 45,094 281 2,452,483

Year Total number of persons engaged during December or the Salaries and last pay period wages paid Total Employees (‘000) Full-time Part-time

Punca: JPM Source: DOS

Nota penjelasan Explanatory notes

Sila lihat nota bagi jadual 3 Please see notes for table 3

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 7 6 Jumlah pekerja dalam industri telekomunikasi mengikut jenis perkhidmatan, 2008 Number of persons engaged in the telecommunications industry by type of services, 2008

Jumlah pekerja pada bulan Disember atau pada tempoh Gaji dan upah gaji terakhir yang dibayar Jumlah Pekerja bergaji (‘000) Sepenuh masa Sambilan Perkhidmatan telefon 28,635 28,535 100 1,510,337 (Talian tetap, awam dan selular) Telephone services (Fixed line, public and cellular)

Perkhidmatan pemancar televisyen 4,454 4,425 29 246,661 dan radio Television and radio transmission services

Perkhidmatan komunikasi data 8,036 7,884 152 452,732 Data communication services

Perkhidmatan komunikasi lain 4,250 4,250 - 242,753 Other telecommunication services

Jumlah / Total 45,375 45,094 281 2,452,483 Total number of persons engaged during December or the Salaries and last pay period Wages paid Total Employees (‘000) Full-time Part-time

Punca: JPM Source: DOS

Nota penjelasan Explanatory notes

Sila lihat nota bagi jadual 3 Please see notes for table 3

8 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 Q4 2010 KOMUNIKASI & MULTIMEDIA FAKTA & ANGKA TERPILIH

COMMUNICATIONS & MULTIMEDIA SELECTED FACTS & FIGURES

7 Bilangan langganan jalur lebar dan kadar penembusan Number of broadband subscriptions and penetration rate

Tahun Suku Tetap (‘000) Tanpa wayar (‘000) Jumlah (‘000) ADSL SDSL Lain-lain1 Mudahalih 3G Lain-lain2 Jumlah (Total) 2006 735.9 4.8 10.3 4.5 755.5 2007 1,002.4 6.5 16.9 96.4 1,122.1 2008 1,281.9 7.9 28.7 386.2 13.8 1,718.5 2009 1 1,362.2 8.1 52.9 469.5 19.0 1,911.7 2 1,421.4 8.7 77.9 631.2 20.1 2,159.3 3 1,462.3 9.4 114.8 775.7 20.7 2,382.9 4 1,513.5 10.2 148.1 927.8 20.8 2,620.4 2010 1 1,561.3 11.0 168.7 1,160.2 21.2 2,922.4 2 1,612.5 11.6 182.4 1,402.1 25.0 3,233.6 3 1,731.0 9.5 214.1 1,694.3 601.7 34.2 4,284.8 4 1,786.3 9.6 282.6 2,011.9 601.7 30.1 4,722.2 Jumlah penduduk/Total populations (‘000) 28,402.6 Kadar penembusan penduduk/Populations penetration rate 16.6 Isi Rumah (Households) 2006 628.7 1.1 8.3 1.8 639.9 2007 858.1 1.4 14.4 38.0 911.9 2008 1,098.0 1.6 21.1 152.2 13.0 1,285.9 2009 1 1,167.9 1.5 45.7 269.7 17.9 1,502.7 2 1,219.0 1.4 70.0 358.5 18.9 1,667.8 3 1,253.1 1.4 106.2 440.6 19.4 1,820.7 4 1,285.1 1.5 138.7 527.0 19.5 1,971.8 2010 1 1,321.3 1.5 158.2 659.0 19.8 2,159.8 2 1,365.5 1.5 169.1 796.4 23.6 2,356.1 3 1,455.1 0.7 198.6 996.0 601.7 32.5 3,284.6 4 1,505.4 0.6 264.2 1,271.0 601.7 28.7 3,671.6 Jumlah isi rumah/Total number of households (‘000) 6,605.3 Kadar penembusan isi rumah/Household penetration rate 55.6 Bukan Isi Rumah (Non - Households) 2006 107.2 3.7 2 2.7 115.6 2007 144.3 5.1 2.5 58.4 210.3 2008 183.9 6.3 7.6 234.0 0.8 432.6 2009 1 194.3 6.6 7.2 199.8 1.1 409.0 2 202.4 7.3 7.9 272.7 1.2 491.5 3 209.2 8.0 8.6 335.1 1.3 562.2 4 228.4 8.8 9.3 400.8 1.3 648.6 2010 1 240.0 9.5 10.6 501.2 1.4 762.6 2 247.0 10.1 13.3 605.7 1.4 877.5 3 275.9 8.8 15.5 698.3 1.7 1,000.2 4 280.9 9.0 18.4 740.9 1.4 1,050.6 Year Qtr ADSL SDSL Others1 Mobile 3G Others2 Total Fixed (‘000) Wireless (‘000) (‘000)

Nota penjelasan: Explanatory notes: 1. Termasuk satelit, fixed wireless, VDSL, Fiber, WiMax dan Unifi Including satellite, fixed wireless, VDSL, Fiber, WiMax and Unifi 2. Termasuk Iburst, EV-DO dan Danawa Including Iburst, EV-DO and Danawa

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 11 8 Kadar penembusan jalur lebar per 100 isi rumah mengikut negeri Broadband penetration rate per 100 households by state

Negeri 2007 2008 2009 2010 1 2 3 4 1 2 3 4 Johor 13.3 19.4 22.7 24.6 26.7 29.3 31.2 33.9 37.1 51.5 Kedah 7.6 11.2 13.5 15.0 16.2 17.6 20.2 22.2 26.0 44.7 Kelantan 4.6 7.1 8.6 9.7 10.6 11.7 14.7 16.9 19.8 38.9 Melaka 15.0 21.4 24.3 26.4 28.2 30.0 32.2 35.0 40.6 58.3 Negeri Sembilan 11.1 17.4 20.5 22.7 24.4 26.4 28.9 31.8 35.5 66.4 Pahang 6.4 10.0 11.9 13.4 14.8 17.4 18.5 20.7 25.3 44.5 Perak 10.1 15.2 17.3 18.8 20.4 22.1 24.5 27.2 30.9 43.5 Perlis 6.1 10.9 13.2 14.5 15.9 17.4 20.6 22.8 27.8 61.5 Pulau Pinang 25.5 33.2 36.4 38.7 40.8 43.1 45.7 48.4 49.2 75.5 Selangor 25.1 33.2 38.9 42.7 46.1 49.1 45.3 47.7 50.4 67.3 Terengganu 6.6 10.6 12.6 14.5 16.2 17.6 21.0 23.3 28.1 49.8 Sabah 6.7 9.5 11.0 11.9 13.0 14.5 15.9 17.0 18.5 25.6 Sarawak 9.7 13.6 15.6 17.0 18.2 19.3 21.0 23.3 26.4 40.2 W. P. 40.1 54.2 64.0 72.6 80.1 88.9 96.8 103.2 105.0 123.0 W.P. Labuan 14.9 21.2 24.5 26.6 27.9 28.7 31.2 33.7 37.3 70.1 Malaysia 15.2 21.1 24.0 27.1 29.2 31.7 33.4 36.0 49.9 55.6 State 2007 2008 2009 2010 1 2 3 4 1 2 3 4

Kadar penembusan jalur lebar per 100 isi rumah mengikut negeri Braodband penetration rate per 100 households by state Q4/2010 123.0 120.0

100.0

80.0 75.5 66.4 67.3 70.1 61.5 58.3 60.0 51.5 44.7 44.5 43.5 49.8 38.9 40.2 40.0 25.6 20.0

0.0

Johor Kedah Perak Perlis Sabah KelantanMelaka Pahang Selangor Sarawak Pulau Pinang Terengganu W.P. Labuan Negeri Sembilan W. P. Kuala Lumpur

12 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 9 Capaian Komuniti Community Access

Negeri Pusat Jalur Lebar Komuniti Pusat Jalur Perpustakaan Program Pusat Kampung (PJK) Lebar Jalur Lebar Pembangunan Internet WiFi Bilangan Bilangan Komuniti Kecil (PJL) Komunikasi Rakyat Desa Pusat Pengguna (Mini PJK) (PPKR) (PID) Johor 45 16,026 7 6 1 Kedah 20 8,029 1 21 2 4 Kelantan 19 5,029 15 2 Melaka 13 3,271 5 1 Negeri Sembilan 16 4,524 8 3 2 Pahang 36 12,035 2 6 3 Perak 15 8,173 55 5 Perlis 3 1,792 1 1 Pulau Pinang 2 Selangor 12 4,179 2 11 6 Terengganu 17 6,637 1 10 2 Sabah 19 6,708 2 1 3 1 Sarawak 25 10,230 3 26 4 3 WP KL WP Labuan WP Putrajaya Total 240 86,633 11 110 58 42 7 State Community Broadband Mini Community Comunity Rural Kampung Centre (CBC) Community Broadband Communications Internet WiFi Number Number Broadband Library Development Centre of Centres of Users Centre (CBL) Program (RIC) (Mini CBC) (CCDP)

Punca: SKMM, KPKK Source: MCMC, MICC

Sila lihat muka surat sebelah untuk nota penjelasan Please see next page for explanatory notes

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 13 Nota penjelasan: Explanatory notes: Pusat Jalur Lebar Komuniti/Community Broadband Centres Pusat Jalur Lebar Komuniti (PJK) memberikan akses Internet secara kolektif kepada kawasan yang kurang liputan perkhidmatan yang telah dikenalpasti di bawah Program Pemberian Perkhidmatan Sejagat (PPS). Setiap PJK dilengkapkan dengan peralatan IT termasuk komputer peribadi yang disambungkan ke Internet melalui jalur lebar yang membolehkan masyarakat luar bandar menikmati Internet sebagaimana dinikmati oleh masyarakat bandar. Adalah diharapkan PJK akan memberi sumbangan kepada kejayaan untuk mencapai inisiatif negara untuk merapatkan jurang digital di antara masyarakat bandar dan luar bandar.

Community Broadband Centres (CBC) provide collective community Internet access to underserved areas identified under the Universal Service Provision (USP) programme. Each CBC is equipped withIT equipment including personal computers connected to the Internet via broadband to allow rural communities to enjoy the benefits of the Internet as enjoyed by those living in urban areas. It is hoped that the CBC will contribute towards achieving success in national initiatives to bridge the digital divide between urban and rural communities.

Perpustakaan Jalur Lebar/ Communiti Broadband Libraries Akses Internet Jalur Lebar ke perpustakaan adalah projek yang dijalankan di bawah PPS. Tujuan pelaksanaan ialah untuk menyediakan akses Internet di kawasan yang kurang liputan perkhidmatan di seluruh negara. Pada awalnya, fokus projek ini ialah untuk membantu perpustakaan dengan memberikan kemudahan kepada masyarakat untuk pembangunan digital di kawasan luar bandar melalui akses komunikasi dan latihan. Projek ini juga mensasarkan perkembangan fungsi kakitangan perpustakaan dari sumber fisikal ke sumber elektronik dan Internet dan pada masa yang sama membolehkan mereka memainkan peranan dalam meningkatkan keadaan sosial dan ekonomi masyarakat.

The provision of broadband Internet access to libraries is a project implemented under the USP. The purpose of the implementation is to provide Internet access in underserved areas throughout the country. Initially, the focus of the project is to assist libraries in providing facilities to the marginalized community of digital development in rural areas through access to communication and training. This project also aims to expand the functions of library staff from only focusing on the physical books and resources in a library’s possession to encompass electronic and Internet-based resources and thus empowering them to be an agent of change in improving the socio economic condition of society through new ways of learning facilitated by the Internet.

Pusat Jalur Lebar Komuniti Kecil/ Mini Community Broadband Centres Mini PJK ialah projek di bawah PPS dalam usaha untuk merapatkan jurang digital. Mini PJK ditempatkan di premis Jabatan Penerangan di seluruh negara dan memberi liputan kepada masyarakat yang tinggal di persekitaran mini PJK. Setiap mini PJK dilengkapi dengan 5 buah komputer dan akses Internet jalur lebar.

Mini CBC is a project under USP programme to close the digital divide. Mini CBC are co-located with Information Department offices all over the country and cover communities living near the Mini CBC. Each mini CBC is equipped with 5 personal computers and a broadband access.

Program Pembangunan Komunikasi Rakyat/Community Communications Development Program Objektifnya adalah untuk meningkatkan kawasan liputan dan perkhidmatan rangkaian dan perkhidmatan aplikasi.

Its objective is to increase community access to network services and facilities.

Pusat Internet Desa/Rural Internet Centre Pusat Internet Desa merupakan aspek fizikal untuk Program Internet Desa. Program ini adalah sebahagian daripada program yang melibatkan secara terus masyarakat tempatan daripada semua aspek seperti penyelenggaraan dan pengurusan harian. Program ini dikendalikan oleh Kementerian Penerangan Komunikasi dan Kebudayaan.

The Rural Internet Centre is the physical aspect of the Rural Internet Program. This program is part of a larger program that involves the local community directly from all aspects such as maintenance and daily management. This program is under the auspices of the Ministry of Information, Communications and Culture.

Kampung WiFi Kampung WiFi adalah projek yang dikendalikan oleh Pernec di kawasan luar bandar. Objektifnya bertujuan untuk menyediakan jalur lebar tanpa wayar dengan memasang antena WiFi pada tempat yang strategik.

Kampung WiFi is a project by Pernec in rural areas. Its objective is to provide wireless broadband access by installing WiFi antennas in strategic places.

14 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 10 Bilangan lokasi Hotspot mengikut negeri Number of Hotspot locations by state

Negeri 2005 2006 2007 2008 2009 2010 1 2 3 4 Johor 79 94 81 104 158 172 186 193 648 Kedah 36 31 56 64 88 102 102 121 337 Kelantan 30 30 37 47 69 75 74 76 255 Melaka 20 34 41 41 103 107 106 110 122 Negeri Sembilan 24 31 36 40 125 143 147 175 695 Pahang 58 80 88 93 162 187 187 188 386 Perak 44 43 111 186 228 173 170 179 650 Perlis 0 0 2 2 4 7 7 7 7 Pulau Pinang 88 94 120 121 139 163 167 183 442 Selangor 319 352 356 574 844 844 783 732 2,746 Terengganu 43 35 39 41 59 62 61 62 165 Sabah 37 44 42 37 84 91 93 105 788 Sarawak 75 75 79 90 138 146 144 145 220 W. P. Kuala Lumpur 352 395 376 494 617 570 422 441 1,626 W.P. Labuan 9 9 10 8 11 11 11 11 11 W.P. Putrajaya 13 11 11 11 17 17 17 19 49 Jumlah (Total) 1,227 1,358 1,485 1,953 2,846 2,870 2,677 2,747 9,141 State 2005 2006 2007 2008 2009 2010 1 2 3 4

11 Bilangan langganan Hotspot dan projek jalur lebar WiFi Number of hotspot subscriptions and WiFi broadband subscriptions

Tahun Suku Langganan Hotspot Langganan projek jalur lebar WiFi (‘000) (‘000) 2005 20.3 2006 141.4 2007 289.3 2008 355.4 … 2009 375.5 263.9

2010 1 376.3 317.9 2 375.8 321.1 3 327.8 354.3 4 400.0 391.9 Year Qtr Hotspot subscription WiFi broadband projects subscription (‘000) (‘000)

Nota penjelasan: Explanatory notes:

Projek jalur lebar WiFi termasuk projek Wireless@KL, WiFi@Perak, MyBroadband WiFi@Penang dan DANAWA WiFi broadband include Wireless@KL, WiFi@Perak, MyBroadband WiFi@Penang and DANAWA

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 15 12. Penggunaan Internet di rumah mengikut kawasan bandar dan luar bandar Household use of the Internet by urban and rural areas (%) Tahun Bandar Luar bandar

2005 88.0 12.0 2006 82.0 18.0 2008 85.0 14.0

Year Urban Rural

Penggunaan Internet di rumah mengikut kawasan bandar dan luar bandar Household use of the Internet by urban and rural areas

88.0 82.0 85.0 100.0

80.0

60.0

40.0 12.0 18.0 14.0 20.0

0.0 2005 2006 2008

Bandar (Urban) Luar bandar (Rural)

Nota penjelasan: Explanatory notes:

Jadual 12 - 16, adalah dari Kajian Penggunaan Internet di Isi rumah yang dijalankan oleh SKMM pada 2005, 2006 dan 2008. Kajian ini hanya meliputi pengguna yang mengakses Internet di isi rumah persendirian melalui sambungan ADSL dan/atau dialup. Tables 12 - 16, are from the Household Use of the Internet surveys conducted by the MCMC in 2005, 2006 and 2008. The survey covers only users from private households in Malaysia that access the Internet through ADSL and/or dialup.

16 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 13. Penggunaan internet di rumah mengikut jantina Household use of internet users by gender

(%) Tahun Lelaki Perempuan

2005 50.2 49.8 2006 53.3 46.7 2008 51.9 48.1

Year Male Female

Penggunaan Internet di rumah mengikut jantina Household use of the Internet by gender

53.3 51.9 60 50.2 49.8 46.7 48.1 50

40

30

20

10

0 2005 2006 2008

Lelaki (Male) Perempuan (Female)

Nota penjelasan: Explanatory notes:

Sila rujuk nota bagi Jadual 12 Please see note by Table 12

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 17 14. Penggunaan Internet di rumah mengikut kategori umur Household use of the Internet by age categories

Kategori umur 2005 2006 2008 Bawah 15 (Below 15) 6.5 7.3 6.8 15-19 18.6 18.7 17.9 20-24 17.2 16.3 15.7 25-29 12.5 11.3 11.9 30-34 12.2 12.3 11.7 35-39 9.9 10.4 11.2 40-44 9.6 10.6 9.3 45-49 5.1 6.1 6.1 50 dan keatas (50 and above) 8.4 7.1 9.4 Age category 2005 2006 2008

Nota penjelasan: Explanatory notes:

Sila rujuk nota bagi Jadual 12 Please see note by Table 12

18 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 15 Penggunaan Internet di rumah mengikut bilangan jam penggunaan seminggu Household use of the Internet by number of hours of use per week

2006 2008 Kurang daripada 4 jam 25.7 28.0 Less than 4 hours 4 tetapi kurang daripada 8 jam 22.3 23.2 4 but less than 8 hours 8 tetapi kurang daripada 15 jam 20.3 19.3 8 but less than 15 hours 15 tetapi kurang daripada 22 jam 10.3 8.4 15 but less than 22 hours 22 tetapi kurang daripada 28 jam 5.8 5.2 22 but less than 28 hours Lebih daripada 28 jam 15.7 16.0 28 hours and above 2006 2008

Nota penjelasan: Explanatory notes:

Sila rujuk nota bagi Jadual 12 Please see note by Table 12

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 19 16. Penggunaan Internet di rumah mengikut kegunaan utama Household use of the Internet by main use

(%) 2005 2006 2008

Mendapatkan maklumat 40.5 84.5 94.4 Getting information

Berkomunikasi melalui teks 99.6 80.7 84.7 Communication by text

Aktiviti waktu lapang 47.1 52.6 63.5 Leisure

Pendidikan 46.8 45.9 64.5 Education

Aktiviti kewangan 14.6 23.6 31.8 Financial activities

Perkhidmatan awam 12.7 12 29.2 Public services

Transaksi e-kerajaan ...... 19.8 e-government transactions

Urusniaga saham dalam talian ...... 5.9 Online stock trading

Lain-lain 1.3 0.2 0.7 Others

2005 2006 2008

Nota penjelasan: Explanatory notes:

Sila rujuk nota bagi Jadual 12 Please see note by Table 12

20 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 17. Peratus isi rumah yang mempunyai kemudahan komputer peribadi mengikut negeri Percentage of households with access to a personal computer by state

Negeri 2000 2002 2004 2007

Johor 11.4 22.9 27.9 28.1 Kedah 8.7 17.4 23.5 20.2 Kelantan 5.9 13.5 16.2 14.9 Melaka 13.9 26.3 25.3 36.2 Negeri Sembilan 12.8 22.1 25.1 29.7 Pahang 9.6 17.2 21.5 23.1 Perak 10.3 19.5 20.4 23.6 Perlis 8.9 16.7 20.7 28.2 Pulau Pinang 19.5 30.4 29.9 41.7 Selangor 23.6 36.8 43.9 47.3 Terengganu 8.6 15.2 19.8 21.4 Sabah 7.1 17.8 21.2 22.1 Sarawak 8.5 16.4 35.5 26.5 W. P. Kuala Lumpur 24.2 33.0 39.5 42.3 Malaysia 13.5 24.1 28.2 31.3

State 2000 2002 2004 2007

Punca: JPM Source: DOS

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 21 18. Jalur lebar per 100 penduduk, negara-negara ASEAN Broadband per 100 inhabitants, ASEAN countries

Tahun Singapura Malaysia Brunei Darussalam Viet Nam Filipina

2005 15.4 1.8 2.2 0.3 0.1 2006 18.1 2.8 2.4 0.6 0.3 2007 20.0 4.1 3.0 1.5 0.6 2008 21.7 6.1 4.3 2.4 1.2 2009 23.7 9.2 5.0 3.0 1.9

Year Malaysia Brunei Darussalam Viet Nam

Tahun Thailand Lao P.D.R. Myanmar

2005 0.2 0.1 0.0 0.0 2006 0.2 0.1 0.0 0.0 0.0 2007 1.4 0.4 0.1 0.1 0.0 2008 1.4 0.4 0.1 0.1 0.0 2009 1.5 0.7 0.1 0.2 0.0

Year Thailand Indonesia Lao P.D.R. Cambodia Myanmar

Jalur lebar per 100 penduduk, negara-negara ASEAN, 2009 Broadband per 100 inhabitants, ASEAN countries, 2009

25 23.7

20

15

10 9.2 5.0 5 3.0 1.9 1.5 0.7 0.1 0.2 0

Filipina Thailand Singapura Malaysia Viet Nam IndonesiaLao P.D.RCambodia

Brunei Darussalam

Punca: SKMM, ITU Source: MCMC, ITU

22 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 19. Jalur lebar per 100 penduduk berbanding 10 rakan perdagangan terbesar, Malaysia Broadband per 100 inhabitants compared with 10 biggest trading partners, Malaysia

Tahun Korea Selatan Jerman SAR AS Jepun Singapura

2005 25.6 13.1 24.1 15.9 18.3 15.4 2006 29.4 18.2 26.0 19.7 20.7 18.1 2007 30.7 23.8 27.3 22.7 22.2 20.0 2008 32.1 27.5 28.1 24.7 23.2 21.7 2009 33.8 30.4 29.3 27.1 24.9 23.7

Year South Korea Germany Hong Kong SAR USA Japan Singapore

Tahun Malaysia China Thailand Indonesia

2005 19.1 1.8 2.9 0.2 0.1 2006 19.8 2.8 3.9 0.2 0.1 2007 20.9 4.1 5.0 1.4 0.4 2008 21.8 6.1 6.2 1.4 0.4 2009 21.6 9.2 7.7 1.5 0.7

Year Taiwan Malaysia China Thailand Indonesia

Jalur lebar per 100 penduduk berbanding 10 rakan perdagangan terbesar, Malaysia, 2009 Broadband per 100 inhabitants compared with 10 biggest trading partners, Malaysia, 2009

35.0 33.8 30.4 30.0 29.3 27.1 24.9 25.0 23.7 21.6 20.0

15.0 9.2

10.0 7.7

5.0 1.5 0.7 0.0 AS Jerman Jepun Taiwan China Singapura Malaysia ThailandIndonesia Korea Selatan Hong Kong SAR

Punca: SKMM, ITU Source: MCMC, ITU

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 23

Q4 2010 KOMUNIKASI & MULTIMEDIA FAKTA & ANGKA TERPILIH

COMMUNICATIONS & MULTIMEDIA SELECTED FACTS & FIGURES

20 Bilangan langganan telefon selular dan kadar penembusan Number of cellular telephone subscriptions and penetration rate

Tahun Suku Pascabayar Prabayar Jumlah Kadar penembusan (‘000) (‘000) (‘000) per 100 penduduk 2000 2,599 2,523 5,122 21.8 2001 3,069 4,316 7,385 30.8 2002 2,961 6,092 9,053 36.9 2003 2,566 8,558 11,124 43.9 2004 2,555 12,057 14,611 56.5 2005 2,925 16,620 19,545 74.1 2006 3,368 16,096 19,464 72.3 2007 3,905 19,442 23,347 85.1 2008 5,544 22,169 27,713 98.9 2009 1 5,859 22,335 28,194 100.1 2 6,086 22,459 28,545 100.8 3 6,212 23,411 29,623 104.1 4 6,265 23,879 30,144 105.4 2010 1 6,402 24,392 30,794 109.4 2 6,488 24,968 31,456 111.3 3 6,621 25,792 32,413 114.4 4 6,689 26,417 33,106 116.6 Year Qtr Postpaid Prepaid Total Penetration rate per (‘000) (‘000) (‘000) 100 inhabitants

Nota penjelasan: Explanatory notes:

Kadar penembusan telefon selular dikira sebagai jumlah langganan dan dibahagi jumlah penduduk dan didarabkan dengan 100. Penembusan yang melebihi 100.0% boleh berpunca daripada pelanggan yang melanggan melebihi daripada satu langganan. The penetration rate refers to the total subscriptions divided by the total population and multiplied by 100. A penetration rate is over 100% can occur because of multiple subscriptions.

Termasuk 3G. Sila lihat Jadual 22 Includes 3G. Please see Table 22

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 27 21. Kadar penembusan telefon selular per 100 penduduk mengikut negeri Cellular phones penetration rate per 100 inhabitants by state

Negeri 2007 2008 2009 Johor 87.1 101.3 105.9 Kedah 72.0 88.1 92.1 Kelantan 56.4 70.6 88.1 Melaka 104.7 102.7 120.4 Negeri Sembilan 89.4 92.4 115.7 Pahang 72.3 86.4 90.2 Perak 70.4 85.9 105.5 Perlis 71.2 94.8 112.3 Pulau Pinang 89.5 101.4 110.5 Selangor* 93.2 96.4 104.3 Terengganu 72.5 62.6 84.2 Sabah** 48.4 58.5 77.8 Sarawak 53.0 65.7 93.3 W. P. Kuala Lumpur 111.9 151.8 163.8 State 2007 2008 2009

Sila lihat muka surat sebelah untuk nota penjelasan Please see next page for explanatory notes

28 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 Nota penjelasan: Explanatory notes:

* - Termasuk W. P. Putrajaya Including W. P. Putrajaya

** - Termasuk W. P. Labuan Including W.P. Labuan

Pengiraan bagi kadar penembusan mengikut negeri adalah berdasarkan kepada: · anggaran langganan mengikut negeri · anggaran penduduk mengikut negeri

Anggaran langganan diolah daripada Kajian Pengguna Telefon Bimbit yang dijalankan oleh SKMM setiap tahun. Anggaran penduduk diperoleh dari Jabatan Perangkaan Malaysia.

Pengiraan bagi kadar penembusan adalah:

Bilangan langganan dalam sesebuah negeri x 100 Bilangan penduduk dalam negeri tersebut

Adalah diingatkan bahawa Kajian Pengguna Telefon Bimbit adalah satu kaedah kajiselidik dan tertakluk kepada: · ralat pensampelan · ralat bukan-pensampelan

Ralat pensampelan boleh dikira dan dinyatakan dalam laporan kajian. Walau bagaimanapun ralat bukan-pensampelan tidak boleh dianggarkan.

Oleh yang demikian angka-angka yang diperolehi perlu digunakan dengan berhati-hati.

The calculation of the penetration rate by state was based on: · estimated number of subscriptions by state · estimated population by state

The former was derived from the annual Hand Phone Users Survey (HPUS) conducted by MCMC, while the latter was provided by the Department of Statistics, Malaysia.

A penetration rate is calculated as:

Number of subscriptions in a state x 100 Population in the state

Users are reminded that the annual HPUS is a survey and, like all surveys, is subject to: · sampling errors · non-sampling errors

Sampling errors can be quantified and are reported in the survey report. Non-sampling errors however cannot be quantified.

These figures are therefore to be used with caution.

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 29 22 Bilangan Langganan 3G Number of 3G subscriptions

Tahun Suku Pascabayar Prabayar Jumlah (‘000) (‘000) (‘000) 2006 265 162 427 2007 825 730 1,555 2008 2,014 2,352 4,366

2009 1 2,319 3,122 5,441 2 2,614 3,429 6,043 3 2,817 4,062 6,879 4 2,993 4,354 7,347

2010 1 3,210 4,249 7,459 2 3,351 4,509 7,860 3 3,487 4,894 8,381 4 3,529 5,073 8,602 Year Qtr Postpaid Prepaid Total (‘000) (‘000) (‘000)

Nota penjelasan: Explanatory notes:

Langganan 3G yang ditunjukkan di atas adalah dikirakan juga dalam Jadual 20 3G subscriptions shown above are also counted in Table 20

30 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 23 Kemudahalihan Nombor Mobile Number Portability

Tahun Suku Pengalihan nombor yang berjaya Permintaan pengalihan nombor berjaya (‘000) (‘000) 2008 324.5 211.7

2009 1 439.3 297.7 2 457.4 320.6 3 322.5 230.9 4 306.5 225.6

2010 1 279.9 199.1 2 257.4 185.6 3 210.3 152.2 4 231.1 160.0 Year Qtr Number of Successful Porting Request Porting (‘000) (‘000)

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 31 24 Peratus pengguna telefon selular mengikut kawasan bandar dan luar bandar Percentage of cellular telephone users and urban dan rural areas

Tahun Bandar Luar bandar 2004 81.9 18.1 2005 80.5 19.5 2006 78.0 22.0 2007 73.7 26.3 Year Urban Rural

Peratus pengguna telefon selular mengikut kawasan bandar dan luar bandar Percentage of cellular telephone users by urban and rural areas

81.9 80.5 78.0 73.7 90.0

80.0

70.0

60.0

50.0 26.3 22.0 40.0 18.1 19.5

30.0

20.0

10.0

0.0 2004 2005 2006 2007

Bandar (Urban) Luar bandar (Rural)

Nota penjelasan: Explanatory notes:

Jadual 24 - 25, adalah dari Kajian Pengguna Telefon Bimbit yang dijalankan oleh SKMM pada setiap tahun. Table 24 - 25, are from the Hand Phone Users surveys conducted by the MCMC annually.

32 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 25. Peratus pengguna telefon selular mengikut jantina Percentage of cellular telephone users by gender

Tahun Lelaki Perempuan

2005 57.4 42.6 2006 58.3 41.7 2007 56.4 43.6 2008 56.3 43.7 2009 55.7 44.3

Year Male Female

Peratus pengguna telefon selular mengikut jantina Percentage of cellular telephone users by gender

57.4 58.3 56.4 56.3 55.7

60 43.6 43.7 44.3 42.6 41.7 50

40

30

20

10

0 2005 2006 2007 2008 2009

Lelaki (Male) Perempuan (Female)

Nota penjelasan: Explanatory notes:

Sila rujuk nota dijadual 24 Please see notes accompanying Table 24

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 33 26 Perkhidmatan pesanan pendek Short message services

Tahun Suku Jumlah (juta) Per langganan Nota a 2002 3,605.9 398 2003 6,163.5 554 2004 9,532.1 652 2005 21,999.0 1,126 2006 33,350.6 1,713 2007 56,888.5 2,437 2008 73,211.3 2,650 2009 1 20,397.6 726 2 22,028.9 772 3 22,677.4 766 4 24,304.9 800 2010 1 23,398.0 760 2 24,015.4 763 3 24,544.5 757 4 25,183.3 761 Year Qtr Total (million) Per subscription Note a

Nota penjelasan: Explanatory notes:

a. Jumlah dalam tempoh rujukan sahaja. Total in reference period only.

34 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 27. Telefon selular per 100 penduduk, negara-negara ASEAN Cellular telephones per 100 inhabitants, ASEAN countries

Tahun Singapura Thailand Brunei Darussalam Malaysia Viet Nam

2005 101.4 26.1 56.3 74.1 10.7 2006 109.3 62.9 66.5 72.3 18.2 2007 132.1 79.1 90.7 85.1 27.6 2008 138.2 92.0 95.9 98.9 80.4 2009 140.4 122.6 106.7 105.4 100.6

Year Singapore Thailand Brunei Darussalam Malaysia Viet Nam

Tahun Filipina Indonesia Lao P.D.R. Cambodia Myanmar

2005 39.5 21.1 10.8 7.6 0.3 2006 50.8 28.3 16.7 12.0 0.4 2007 64.6 41.6 24.3 18.0 0.5 2008 75.4 61.8 29.4 29.1 0.7 2009 81.0 69.3 51.2 37.8 0.9

Year Philippines Indonesia Lao P.D.R. Cambodia Myanmar

Telefon selular per 100 penduduk, negara-negara ASEAN, 2009 Cellular telephones per 100 inhabitants, ASEAN countries, 2009

140.4 160.0 122.6

140.0 106.7 105.4 100.6 120.0 81.0 100.0 69.3 80.0 51.2 60.0 37.8

40.0 0.9 20.0

0.0

Filipina SingapuraThailand MalaysiaViet Nam IndonesiaLao P.D.R.CambodiaMyanmar

Brunei Darussalam

Punca: SKMM, ITU Source: MCMC, ITU

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 35 28. Telefon selular per 100 penduduk berbanding 10 rakan perdagangan terbesar, Malaysia Cellular telephone per 100 inhabitants compared with 10 biggest trading partners, Malaysia

Tahun Hong Kong SAR Singapura Jerman Thailand Taiwan Malaysia

2005 122.6 101.4 95.9 26.1 97.0 74.1 2006 132.7 109.3 107.0 62.9 102.0 72.3 2007 146.4 132.1 117.6 79.1 106.1 85.1 2008 165.9 138.2 128.3 92.0 110.3 98.9 2009 173.8 140.4 127.8 122.6 116.7 105.4

Year Hong Kong SAR Singapore Germany Thailand Taiwan Malaysia

Tahun Korea Selatan AS Jepun Indonesia China

2005 79.4 67.6 74.0 21.1 29.9 2006 83.8 80.3 79.3 28.3 34.8 2007 90.2 83.5 83.9 41.6 41.2 2008 94.7 86.8 95.3 61.8 47.9 2009 99.2 94.8 90.4 69.3 55.5

Year South Korea AS Japan Indonesia China

Telefon selular per 100 penduduk berbanding 10 rakan perdagangan terbesar, Malaysia, 2009 Cellular telephones rate per 100 inhabitants compared with 10 biggest trading partners, Malaysia, 2009

180 173.8 160 140.4 140 127.8 122.6 120 116.7 105.4 99.2 100 94.8 90.4

80 69.3

60 55.5 40

20

0

AS Jerman Jepun China Singapura Thailand TaiwanMalaysia Indonesia Korea Selatan Hong Kong SAR

Punca: SKMM, ITU Source: MCMC, ITU

36 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 Q4 2010 KOMUNIKASI & MULTIMEDIA FAKTA & ANGKA TERPILIH

COMMUNICATIONS & MULTIMEDIA SELECTED FACTS & FIGURES

29 Bilangan Talian Ibusawat Terus dan kadar penembusan Number of DEL connections and penetration rate

Tahun Suku Kediaman Bilangan langganan Jumlah langganan Bilangan Kadar perniagaan (‘000) langganan penembusan (‘000) (‘000) (per 100 isi rumah) 2000 3,392 66.4 1,236 4,628 2001 3,400 65.1 1,310 4,710 2002 3,323 62.3 1,347 4,670 2003 3,194 58.0 1,378 4,572 2004 2,938 52.3 1,508 4,446 2005 2,839 49.5 1,527 4,366 2006 2,831 48.3 1,511 4,342 2007 2,851 47.8 1,499 4,350 2008 2,734 44.9 1,558 4,292 2009 1 2,734 44.7 1,563 4,297 2 2,741 44.5 1,570 4,311 3 2,735 44.2 1,574 4,309 4 2,734 44.0 1,578 4,312 2010 1 2,745 42.5 1,583 4,328 2 2,767 42.3 1,592 4,359 3 2,796 42.4 1,595 4,391 4 2,804 42.5 1,602 4,406 Year Qtr Residential Number of Total subscriptions Number of Penetration rate business (‘000) subscriptions (per 100 subscriptions (‘000) households) (‘000)

Nota penjelasan: Explanatory notes:

Sambungan Talian Ibusawat Terus merujuk kepada talian tetap yang menyambungkan peralatan pelanggan terus ke ibusawat. Direct Exchange Line (DEL) connects a customer’s equipment to the Public Switched Telephone Network (PSTN) and has a dedicated port on a telephone exchange.

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 39 30. Kadar Penembusan Talian Ibusawat Terus per 100 isi rumah mengikut negeri DEL penetration rate per 100 household by state

Negeri 2006 2007 2009 2010 1 2 3 4 Johor 53.6 56.2 49.2 48.0 47.7 47.8 47.8 Kedah dan/and Perlis 40.8 39.4 32.6 33.7 33.7 34.9 34.9 Kelantan 30.5 28.5 25.0 25.4 24.6 24.4 24.4 Melaka 58.0 64.5 57.8 58.1 58.1 59.8 59.8 Negeri Sembilan 53.6 57.9 51.9 51.9 51.7 52.1 52.1 Pahang 38.6 40.4 33.0 32.2 31.9 32.2 32.2 Perak 56.5 59.3 52.7 52.6 52.4 52.6 52.5 Pulau Pinang 64.1 70.3 61.9 61.2 61.1 61.4 61.5 Selangor* 47.8 52.9 57.5 49.9 49.3 49.3 49.3 Terengganu 43.5 39.4 35.7 36.9 36.6 37.1 37.1 Sabah 18.6 18.6 18.8 18.6 18.4 18.8 18.9 Sarawak 29.8 32.6 28.3 28.1 28.0 28.1 28.1 W. P. Kuala Lumpur 68.5 78.8 31.9 32.2 32.7 33.2 33.2 W. P. Labuan 34.4 35.0 38.0 38.2 38.2 39.0 39.1 Malaysia 48.4 47.8 44.0 42.5 42.3 42.4 42.5 State 2006 2007 2009 2010 1 2 3 4

Nota penjelasan: Explanatory notes:

* Termasuk W.P. Putrajaya Inculding W.P Putrajaya

40 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 31. Peratus langganan kediaman Talian Ibusawat Terus mengikut kawasan bandar dan luar bandar Percentage DEL residential subscriptions by urban and rural areas

Tahun Bandar Luar bandar

2004 74.9 25.1 2006 76.6 23.4 2008 75.8 24.2

Year Urban Rural

Peratus langganan kediaman Talian Ibusawat Terus mengikut kawasan bandar dan luar bandar Percentage DEL residential subscriptions by urban and rural areas

90 74.9 76.6 75.8 80

70

60

50

40 25.1 23.4 24.2 30

20

10

0 2004 2006 2008

Bandar (Urban) Luar bandar (Rural)

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 41 32. Rangkaian Talian Ibusawat Terus, kapasiti digunakan DEL network, capacity used

Tahun Suku Kapasiti telah digunakan Senarai menunggu (%) (‘000)

2000 58.1 99 2001 55.2 99 2002 52.0 66 2003 50.9 49 2004 49.8 42 2005 48.6 39 2006 48.5 39 2007 48.4 20 2008 47.7 13 2009 47.8 39

2010 1 48.1 39 2 48.1 39 3 48.1 39 4 48.1 39

Year Qtr Capacity used Waiting list (%) (‘000)

% kapasiti Talian Ibusawat Terus yang digunakan DEL % capacity used

58.1 55.2 52.0 60.0 50.9 49.8 48.6 48.5 48.4 47.7 47.8 50.0

40.0

30.0

20.0

10.0

0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

42 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 33. Bilangan telefon awam Number of public payphones

Tahun Suku Jumlah Setiap 1,000 penduduk (‘000)

2000 149 6.34 2001 125 5.21 2002 118 4.81 2003 114 4.50 2004 105 4.10 2005 95 3.60 2006 87 3.24 2007 77 2.81 2008 75 2.66

2009 1 68 2.41 2 61 2.16 3 64 2.25 4 79 2.76

2010 1 64 2.27 2 50 1.77 3 51 1.80 4 52 1.83 Year Qtr Total Per 1,000 inhabitants (‘000)

Telefon awam Public payphones 149 150 125 118 114 105 95 87 100 77 75 79

52 50

0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Nota penjelasan: Explanatory notes: Telefon awam merujuk kepada semua jenis termasuk yang menggunakan duit syiling, kad ataupun kombinasi. Payphones refer to of all types of public telephones including coin, card-operated ones and combos.

Termasuk semua telefon awam, beroperasi ataupun tidak. No distinction is made between operational and non-operational payphones.

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 43 34. Bilangan telefon awam per 1000 penduduk mengikut negeri Number of public payphones per 1000 inhabitants by state

Negeri 2007 2009

Johor 3.10 4.05 Kedah 2.05 1.77 Kelantan 2.07 2.33 Melaka 4.73 3.82 Negeri Sembilan 2.99 2.67 Pahang 2.68 2.38 Perak 3.15 3.07 Perlis 3.97 2.50 Pulau Pinang 4.14 4.52 Selangor* 2.88 3.24 Terengganu 2.92 2.98 Sabah** 1.59 1.36 Sarawak 2.14 1.72 W.P. Kuala Lumpur 3.92 3.04

State 2007 2009

Bilangan telefon awam per 1000 penduduk mengikut negeri, 2009 Number of public payphones per 1000 inhabitants by state, 2009 5.0 4.52

4.5 4.05 4.0 3.82 3.5 3.24 3.07 3.04 3.0 2.98 2.67 2.5 2.5 2.33 2.38 2.0 1.72 1.77 1.5 1.36 1.0

0.5

0

Johor Kedah Perak Perlis KelantanMelaka Pahang Selangor SabahSarawakWPKL Pulau Pinang Terengganu Negeri Sembilan

Nota penjelasan: Explanatory notes:

* Termasuk W.P. Putrajaya Inculding W.P Putrajaya

** Termasuk W.P. Labuan Inculding W.P Labuan

44 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 35. Peratus telefon awam mengikut kawasan bandar dan luar bandar Percentage of public payphones by urban and rural areas

Tahun Bandar Luar bandar

2004 79.4 20.6 2006 82.3 17.7 2008 76.7 23.3

Year Urban Rural

Peratus telefon awam mengikut kawasan bandar dan luar bandar Percentage of public payphones by urban and rural areas

90 82.3 79.4 76.7 80

70

60

50

40 20.6 23.3 30 17.7

20

10

0 2004 2006 2008

Bandar (Urban) Luar bandar (Rural)

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 45 36. Talian telefon utama per 100 penduduk, negara-negara ASEAN Main telephone lines per 100 inhabitants, ASEAN countries

Tahun Singapura Viet Nam Brunei Darussalam Malaysia Indonesia

2005 42.7 18.7 25.6 16.5 5.7 2006 42.3 32.2 21.0 16.1 6.6 2007 41.9 32.7 21.0 15.8 7.7 2008 40.2 33.1 19.9 15.3 13.4 2009 39.1 34.9 20.2 15.1 14.8

Year Singapore Viet Nam Brunei Darussalam Malaysia Indonesia

Tahun Thailand Filipina Lao P.D.R. Myanmar Cambodia

2005 11.3 4.2 1.3 0.8 0.3 2006 10.9 4.3 1.5 0.9 0.2 2007 11.0 4.3 1.6 1.0 0.3 2008 10.5 4.3 1.6 1.4 0.3 2009 10.4 4.5 2.1 1.6 0.4

Year Thailand Philippines Lao P.D.R. Myanmar Cambodia

Talian telefon utama per 100 penduduk, negara-negara ASEAN, 2009 Main telephone lines per 100 inhabitants, ASEAN countries, 2009

39.1

40.0 34.9

35.0

30.0 20.2 25.0 15.1 20.0 14.8 10.4 15.0

10.0 4.5 2.1 1.6 0.4 5.0

0.0

Thailand Filipina SingapuraViet Nam Malaysia Indonesia Lao P.D.R.Myanmar Cambodia Brunei Darussalam

Punca: SKMM, ITU Source: MCMC, ITU

46 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 37. Talian telefon utama per 100 penduduk berbanding 10 rakan perdagangan terbesar, Malaysia Main telephone lines per 100 inhabitants compared with 10 biggest trading partners, Malaysia

Tahun Taiwan Hong Kong SAR Jerman AS Korea Selatan Singapura

2005 59.6 53.9 66.3 60.6 49.2 42.7 2006 63.6 53.9 65.9 55.6 65.5 42.3 2007 62.5 53.8 65.1 53.4 65.5 41.9 2008 62.0 58.8 62.6 51.3 44.3 40.2 2009 63.2 59.7 59.3 49.3 39.9 39.1

Year Taiwan Hong Kong SAR Germany USA South Korea Singapore

Tahun Jepun China Malaysia Indonesia Thailand

2005 45.9 26.6 16.6 5.7 11.3 2006 43.0 27.8 16.1 6.6 10.9 2007 40.0 27.5 15.8 7.7 11.0 2008 40.2 27.5 15.3 13.4 10.5 2009 34.9 23.3 15.1 14.8 10.4

Year Japan China Malaysia Indonesia Thailand

Talian telefon utama per 100 penduduk berbanding 10 rakan perdagangan terbesar, Malaysia, 2009 Main telephone lines per 100 inhabitants compared with 10 biggest trading partners, Malaysia, 2009

70.0 63.2 59.7 60.0 59.3 49.3 50.0

45.0 39.9 39.1 40.0 34.9

30.0 23.3

20.0 15.1 14.8 10.4 10.0

0.0

AS Taiwan Jerman Jepun China Thailand Singapura MalaysiaIndonesia Korea Selatan Hong Kong SAR

Punca: SKMM, ITU Source: MCMC, ITU

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 47

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COMMUNICATIONS & MULTIMEDIA SELECTED FACTS & FIGURES

38. Peratus isi rumah yang mempunyai kemudahan peralatan radio/hi-fi mengikut negeri Percentage of households with access to radio/hi-fi by state

Negeri 2000 2002 2004 2007

Johor 83.5 89.2 87.1 86.8 Kedah 79.9 85.3 81.5 72.7 Kelantan 76.9 81.7 85.1 81.8 Melaka 85.1 92.8 90.8 88.5 Negeri Sembilan 85.8 90.9 90.3 87.0 Pahang 80.5 90.6 84.0 85.0 Perak 83.8 90.4 88.2 88.8 Perlis 81.5 90.7 84.3 70.5 Pulau Pinang 83.8 89.3 86.2 77.1 Selangor 82.1 90.6 88.2 83.7 Terengganu 74.0 79.8 73.2 71.5 Sabah 62.5 76.1 73.6 70.5 Sarawak 70.8 83.9 83.4 76.7 W. P. Kuala Lumpur 79.8 88.8 88.0 84.2 Malaysia 78.8 87.5 84.5 81.4

State 2000 2002 2004 2007

Punca: JPM Source: Dos

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 51 39. Peratus isi rumah yang mempunyai kemudahan peralatan televisyen mengikut negeri Percentage of households with access to television by state

Negeri 2000 2002 2004 2007

Johor 88.8 96.1 95.4 98.7 Kedah 88.8 93.5 96.5 96.8 Kelantan 83.2 90.9 94.0 95.4 Melaka 90.3 95.9 97.8 98.4 Negeri Sembilan 91.1 95.1 96.6 98.0 Pahang 86.6 94.5 95.9 97.3 Perak 90.1 96.4 98.1 98.3 Perlis 90.3 95.2 95.5 96.3 Pulau Pinang 90.3 95.8 97.1 98.1 Selangor 87.1 95.0 97.8 98.9 Terengganu 86.4 92.0 92.6 95.5 Sabah 66.5 81.3 87.1 90.5 Sarawak 72.5 89.3 97.3 92.8 W. P. Kuala Lumpur 84.6 97.9 93.8 99.0 Malaysia 84.3 93.8 95.2 96.9

State 2000 2002 2004 2007

Punca: JPM Source: DOS

52 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 40. Peratus isi rumah yang mempunyai kemudahan peralatan VCR/VCD/DVD mengikut negeri Percentage of households with access to VCR/VCD/DVD by state

Negeri 2000 2002 2004 2007

Johor 56.0 74.8 78.9 84.0 Kedah 45.4 61.5 71.6 72.8 Kelantan 28.2 51.3 68.1 65.6 Melaka 59.4 74.7 78.7 81.6 Negeri Sembilan 60.3 76.0 81.7 83.1 Pahang 49.1 66.9 75.1 75.0 Perak 57.3 73.8 76.9 78.1 Perlis 41.8 59.4 71.0 68.7 Pulau Pinang 69.5 80.6 83.5 85.7 Selangor 66.8 78.4 85.8 87.8 Terengganu 36.3 56.7 62.4 64.2 Sabah 35.8 56.2 68.1 72.5 Sarawak 45.6 64.6 84.7 77.1 W. P. Kuala Lumpur 68.6 82.1 83.5 79.8 Malaysia 53.5 71.0 77.4 79.4

State 2000 2002 2004 2007

Punca: JPM Source: DOS

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 53 41. Bilangan minit penyiaran, TV bebas ke udara Number of broadcast minutes, free to air TV

Tahun Suku Stesen TV RTM 1 RTM 2 TV3 NTV7 8TV Channel 9 Jumlah

2002 431,097 352,816 428,403 393,277 … … 1,605,593 2003 458,621 357,640 436,108 363,607 … … 1,615,976 2004 461,535 355,269 454,026 363,959 351,989 347,681 2,334,459 2005 467,467 396,937 470,868 368,289 400,620 33,364 2,137,545 2006 468,474 488,338 486,325 367,579 399,735 190,432 2,400,883 2007 463,289 521,605 498,855 396,687 447,117 381,035 2,708,588 2008 464,801 524,618 524,152 423,504 435,959 429,046 2,802,080

2009 1 132,925 127,438 129,122 104,498 105,844 101,666 701,493 2 134,304 130,801 130,071 99,743 103,568 103,393 701,880 3 119,881 132,145 113,448 100,742 104,667 105,810 676,693 4 110,219 131,557 117,463 101,551 105,523 99,968 666,281

2010 1 106,091 128,890 129,866 99,439 103,082 99,162 666,530 2 112,858 130,972 131,263 99,467 104,078 99,640 678,278 3 118,531 132,568 133,157 103,438 105,457 105,448 698,599 4 108,714 132,374 133,162 103,869 105,373 101,212 684,704

Year Qtr Stesen TV RTM 1 RTM 2 TV3 NTV7 8TV Channel 9 Total

Bilangan minit penyiaran, TV bebas ke udara Number of broadcast minutes, free to air TV Q4/2010

132,374 133,162 140,000

120,000 108,714 105,373 103,869 101,212 100,000

80,000

60,000

40,000

20,000

0 RTM 1 RTM 2 TV3 NTV7 8TV Channel 9

Punca: AGB Nielsen Source: AGB Nielsen

54 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 42. Bilangan langganan televisyen berbayar Number of pay TV subscriptions

Tahun Suku Bilangan langganan (‘000) Kadar Penembusan per 100 isi rumah Isi Rumah Bukan Isi Rumah Jumlah

2008 1 2,368 216 2,584 39.5 2 2,469 219 2,688 41.0 3 2,565 223 2,788 42.3 4 2,646 223 2,869 43.4

2009 1 2,728 225 2,953 44.6 2 2,781 231 3,012 45.2 3 2,875 237 3,112 46.5 4 2,930 242 3,172 47.1

2010 1 2,940 247 3,187 47.0

Year Qtr Number of subscriptions (‘000) Penetration Rate per 100 household Household Non-household Total

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 55

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COMMUNICATIONS & MULTIMEDIA SELECTED FACTS & FIGURES

43. Bilangan lesen Pihak Berkuasa Pemerakuan Number of Certification Authorities

Tahun Suku Bilangan lesen

2005 3 2006 3 2007 3 2008 2 2009 2

2010 1 2 2 2 3 2 4 2 Year Qtr Number of licenses

Nota penjelasan: Explanatory notes:

Merujuk kepada Pihak Berkuasa Pemerakuan yang dilesenkan di bawah Akta Tandatangan Digital 1997. Refers to Certification Authorities licenced under the Digital Signature Act 1997.

Communications & Multimedia • Selected Facts & Figures Q4 2010 59 44. Bilangan sijil yang dikeluarkan mengikut jenis Number of certificates issued by type

Tahun Suku Pengguna Domestik Pengguna Luar Negara Jumlah Individu Organisasi Organisasi Korporat Kerajaan Korporat

2008 8117 95,178 1,926,693 514 2031,07 2009 8,009 107,794 2,361,429 584 2,477,816

2010 1 8,013 132,614 2,618,296 614 2,759,537 2 8,114 118,735 3,319,520 614 3,447,010 3 8,120 126,709 3,412,044 672 3,547,545 4 8,126 135,219 3,507,147 704 3,651,196 Year Qtr Domestic holder Foreign holder Individual Organisation Organisation Corporate Government Corporate Total

Bilangan sijil yang dikeluarkan kepada pemegang domestik Number of certificates issued to domestic holders

Individu (Individual) 0.2%

Kerajaan (Government) Korporat (Corporate) 96.2% 3.6%

60 Communications & Multimedia • Selected Facts & Figures Q4 2010 Q4 2010 KOMUNIKASI & MULTIMEDIA FAKTA & ANGKA TERPILIH

COMMUNICATIONS & MULTIMEDIA SELECTED FACTS & FIGURES

45. Kedudukan Malaysia dalam indeks berkaitan ICT Malaysia ranking for ICT related indices

Tahun/ e-Readiness Networked ITU Digital Access Digital Opportunity e-Business Readiness Year Rankings Readiness Index Index (DAI) Index (DOI) Index (NRI) 2002 46 2003 2004 33 27 33 2005 35 24 59 35 2006 37 26 57 37 2007 36 26 36 2008 34 28 34 2009 38 27

Tahun/ e-Government World ICT Development Connectivity Year Readiness Competitiveness Index Scorecard Index Scoreboard 2002 50 2003 43 2004 42 2005 43 2006 2007 23 55 2008 34 19 56 1 2009 18 1 2010 10 1

Communications & Multimedia • Selected Facts & Figures Q4 2010 63 Nota penjelasan: Explanatory notes:

e-Readiness Ranking e-Readiness adalah tahap kesediaan infrastruktur teknologi maklumat dan komunikasi (ICT) sesebuah negara dan juga keupayaan pengguna, perniagaan dan kerajaannya menggunakan ICT. Indeks ini telah disusun untuk 69 ekonomi oleh Economist Intelligence Unit. e-Readiness is the readiness of a country’s information and communications technology (ICT) infrastructure and the ability of its consumers, businesses and government to use ICT to their benefit. The index has been compiled for 69 economies by Economist Intelligence Unit.

Networked Readiness Index (NRI) NRI mengukur kenderungan negara mengeksploitasikan peluang-peluang yang disediakan oleh ICT. Indeks ini telah disusun untuk 115 ekonomi oleh World Economic Forum. (NRI) measures the propensity for countries to exploit the opportunities offered by ICT. The index has been compiled for 115 economies by World Economic Forum .

Digital Access Index (DAI) DAI mengukur keupayaan keseluruhan individu dalam sesebuah negara dalam mengakses dan menggunakan ICT baru. Indeks ini telah disusun untuk 178 ekonomi, oleh International Telecommunication Union. Ia diterbitkan hanya bagi dua tahun iaitu 1998 dan 2002. Measures the overall ability of individuals in a country to access and use new ICTs. The index has been compiled for 178 economies by International Telecommunication Union. It was published only for 1998 and 2002.

Digital Opportunity Index (DOI) DOI adalah satu kaedah yang boleh digunakan oleh kerajaan, pengusaha, agensi pembangunan, penyelidik dan sebagainya untuk mengukur jurang digital dan membuat perbandingan prestasi ICT dalam sesebuah neg- ara dan berbanding negara-negara lain. DOI telah disusun untuk 181 ekonomi oleh International Telecomunica- tion Union untuk 2005 dan 2006. The DOI is a standard tool that governments, operators, development agencies, researchers and others can use to measure the digital divide and compare ICT performance within and across countries. The DOI has been compiled for 181 economies by International Telecommunication Union for 2005 and 2006.

e-Business Readiness e-Business Readiness adalah satu ukuran bagi persekitaran e-perniagaan, satu koleksi faktor yang menunjukkan betapa responsif sesuatu pasaran terhadap peluang-peluang berasaskan Internet e-Business Readiness is a measure of e-business environment, a collection of factors that indicate how amenable a market is to Internet-based opportunities.

e-Government Readiness Index e-kerajaan kini digunakan bukan sahaja untuk menyediakan perkhidmatan kepada penduduk tetapi juga untuk tujuan meningkatkan kecekapan sektor awam, memperbaiki ketelusan dan kebertanggungjawaban kerajaan dalam melaksanakan fungsi-fungsinya selain menjimatkan kos dalam pentadbiran kerajaan. e-government is being deployed not only to provide citizen services but for public sector efficiency purposes, improving transparency and accountability in government functions and allowing for cost savings in government administration.

World Competitiveness Laporan Daya Saing Dunia diterbitkan untuk menunjukkan daya saing negara, kedudukan dan menganalisa bagaimana negara menguruskan sumber dan kecekapan mereka. Diterbitkan semenjak 1989, ianya membandingkan daya saing untuk 58 ekonomi berdasarkan 300 kriteria. World Competitiveness Yearbook publishes competitiveness of nations, ranking and analysing how a nation manages its resources and competencies. Published since 1989 it compares the competitiveness of 58 economics on the basis of over 300 criteria.

ICT Development Index (IDI) Indeks ini mengukur tahap kemajuan ICT. Ia juga mengukur jurang digital global dan mengkaji bagaimana jurang ini berkembang pada tahun-tahun kebelakangan ini. The Index captures the level of advancement of ICTs. It also measures the global digital divide and examines how it has developed in recent years

64 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 Nota penjelasan (samb): Explanatory notes (cont’d):

Connectivity Scorecard Connectivity Scorecard menekan kepada kualiti dan kuantiti penggunaan dan infrastruktur ICT dan mengaitkannya kepada kemakmuran ekonomi dan sosial negara. Ekonomi yang dikaji dibahagi kepada 2 kumpulan, iaitu 25 buah ekonomi di mana penjana utama ialah sumber dan kecekapan dan 25 buah ekonomi lain di mana penjana utama ialah inovasi (seperti yang didefinisikan oleh World Economic Forum). Kajian ini ditaja oleh Nokia Siemens Networks. Malaysia berada di dalam kumpulan ekonomi di mana penjana utama ialah sumber dan kecekapan. The Connectivity Scorecard looks at quality and quantity of ICT usage and infrastructure and relates it to a country’s social and economic prosperity. 25 ‘Resource and Efficiency Driven’ and 25 ‘Innovation Driven’ economies are studied (as defined by the World Economic Forum (WEF)). Study commissioned byNokia Siemens Networks. Malaysia is in the “Resource and Efficiency Driven” group of economies.

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 65

Q4 2010 KOMUNIKASI & MULTIMEDIA FAKTA & ANGKA TERPILIH

COMMUNICATIONS & MULTIMEDIA SELECTED FACTS & FIGURES

PEMEGANG LESEN 31 Disember 2010 LICENSEES AS AT 31 December 2010

Bilangan lesen Individu Kelas Penyedia Kemudahan Rangkaian 114 29 Network Facilities Provider (NFP)

Penyedia Perkhidmatan Rangkaian 116 30 Network Service Provider (NSP)

Penyedia Perkhidmatan Aplikasi 526 Applications Service Provider (ASP)

Penyedia Perkhidmatan Aplikasi Kandungan 52 29 Content Applications Service Provider (CASP) Individual Class No. of licences

Pelesen Pemberi Kemudahan Rangkaian, individu Network Facilities Provider (NFP) Individual Licensee

1. Airzed Broadband Sdn. Bhd. 36. Hidaka Construction (M) Sdn Bhd 2. ARL HomeComm Sdn. Bhd. 37. Infra Quest Sdn. Bhd. 3. Asia Media Sdn. Bhd. 38. IP Mobility Sdn. Bhd. 4. Asiaspace Digital Network Sdn Bhd 39. I-R&D Sdn Bhd 5. Asiaspace Sdn Bhd 40. IT Surplus Sdn. Bhd. 6. Asiaspace Wimax Sdn. Bhd. 41. iZZinet Sdn. Bhd. 7. AtlasONE Sdn. Bhd. 42. Jalur Lebar Nasional Sdn Bhd 8. Baycom Sdn. Bhd. 43. Communications Sdn. Bhd. 9. Best Multimedia Sdn Bhd 44. Juang Jaya Sdn Bhd 10. Broadband Satellite Solutions Sdn Bhd 45. Konsortium Jaringan Selangor Sdn. Bhd. 11. Axiata Berhad 46. Macro Lynx Sdn. Bhd. 12. Celcom Axiata Berhad 47. Malaysia Airports (Sepang) Sdn. Bhd. 13. Celcom Mobile Sdn. Bhd. 48. Mal-Tel Communication Sdn Bhd 14. Celcom Mobile Sdn. Bhd. 49. Maxis Broadband Sdn Bhd 15. Celcom Timur (Sabah) Sdn. Bhd. 50. Maxis Broadband Sdn Bhd 16. Celcom Transmission (M) Sdn Bhd 51. Maxis International Sdn Bhd 17. Celcom Transmission (M) Sdn Bhd 52. Maxis International Sdn Bhd 18. Clear-Comm Sdn. Bhd. 53. Maxis Mobile Sdn Bhd 19. Common Tower Technologies Sdn. Bhd. 54. Maxis Mobile Sdn Bhd 20. Danawa Resources Sdn. Bhd. 55. Maxis Mobile Sdn. Bhd. 21. Desabina Industries Sdn. Bhd. 56. Maxis Mobile Services Sdn Bhd 22. D’Harmoni Telco Infra Sdn. Bhd. 57. Maxis Mobile Services Sdn Bhd 23. Sdn Bhd 58. Measat Broadcast Network Systems Sdn Bhd 24. DTRS Consortium Sdn. Bhd. 59. MEASAT Satellite Systems Sdn Bhd. 25. eB Technologies (M) Sdn. Bhd. 60. Media Digital Distribution Sdn Bhd 26. Ekstraya Sdn Bhd 61. Melaka ICT Holdings Sdn. Bhd. 27. Electcoms Wireless Sdn. Bhd. 62. Mobikom Sdn Bhd 28. Esmartpay Solutions (M) Sdn Bhd 63. MyKRIS Asia Sdn. Bhd. 29. Extiva Communications Sdn Bhd 64. NasionCom Sdn. Bhd. 30. Extreme Broadband Sdn Bhd 65. NTT MSC Sdn Bhd 31. Fiber At Home City Networks Sdn Bhd 66. Numix Engineering Sdn Bhd 32. Fiberail Sdn Bhd 67. OBNET SDN. BHD. 33. Fibrecomm Network (M) Sdn. Bhd. 68. Omni-Glory Infotech Sdn Bhd 34. Global Transit Communications Sdn. Bhd. 69. Optical Communication Engineering Sdn. Bhd. 35. GTC Global Sdn Bhd 70. Packet One Networks (Malaysia) Sdn. Bhd.

Communications & Multimedia • Selected Facts & Figures Q4 2010 69 71. Paycomm Network Sdn Bhd 14. Netstar Advanced Systems Sdn Bhd 72. PDC Telecommunication Services Sdn. Bhd. 15. Orbcomm Satellite Malaysia Sdn Bhd 73. Perak Integrated Network Services Sdn Bhd. 16. PersiaSYS Sdn Bhd 74. Perlis Comm Sdn Bhd 17. Protecs A&A CMS Sdn Bhd 75. Pernec Paypoint Sdn. Bhd. 18. Schlumberger Wellog (M) Sdn Bhd 76. R & L Telecommmunications Sdn Bhd 19. Segi Maju Sdn Bhd 77. Rangkaian Minang (NS) Sdn. Bhd. 20. Serting Com Sdn Bhd 78. Realm Energy Sdn Bhd 21. Societe Internationale Telecommunications 79. REDtone Marketing Sdn. Bhd. Aeronautiques (SITA) 80. Redtone-CNX Broadband Sdn. Bhd. 22. Stars Associated Sdn Bhd 81. Sacofa Sdn. Bhd. 23. STR Communication Sdn Bhd 82. Sapura Research Sdn. Bhd 24. Sunway Digital Wave Sdn Bhd 83. Sarawak Information Systems Sdn. Bhd. 25. Universiti Telekom Sdn Bhd 84. Scopetel Sdn. Bhd. 26. USJ One Avenue JMB 85. Sector Solutions Sdn Bhd 27. Visual Three Productions (M) Sdn Bhd 86. SEDCO Communications Sdn Bhd 28. Widenet Distributor Sdn Bhd 87. Segi Maju Consortium Sdn. Bhd. 29. Xtend Services Sdn Bhd 88. Setia Haruman Sdn. Bhd. 89. Sistem Komunikasi Gelombang Sdn Bhd Pelesen Pemberi Perkhidmatan Rangkaian, 90. Smart Digital Communications Bhd. individu 91. Star Crest Media Sdn Bhd Network Service Provider (NSP) Individual Licensee 92. Stealth Solutions Sdn. Bhd. 93. Suidar Elektronik Sdn Bhd 1. Airzed Broadband Sdn. Bhd. 94. Technology Park Malaysia Corporation Sdn. 2. Applied Information Management Services Bhd. Sdn. Bhd. (AIMS Data Centre Sdn. Bhd.) 95. Bhd 3. ARL HomeComm Sdn. Bhd. 96. Televenture Global Network Sdn Bhd 4. Asia Media Sdn. Bhd. 97. Teliti Computers Sdn Bhd 5. Asia Telecommunications (M) Sdn. Bhd. 98. Tg Agas Technology Sdn Bhd 6. Asiaspace Digital Network Sdn Bhd 99. TIME Sat Sdn. Bhd. 7. Asiaspace Sdn Bhd 100. Touch Matrix Sdn. Bhd. 8. Asiaspace Wimax Sdn. Bhd. 101. Touch Mindscape Sdn. Bhd. 9. AtlasONE Sdn. Bhd. 102. Tower Fleet Sdn Bhd 10. Baraka Telecom Sdn Bhd 103. TT dotCom Sdn. Bhd 11. Baycom Sdn. Bhd. 104. Sdn. Bhd. 12. Best Multimedia Sdn Bhd 105. Sdn. Bhd. 13. Broadband Satellite Solutions Sdn Bhd 106. V Telecoms Bhd 14. CallPlus Telecommunications Sdn Bhd 107. VDSL Network Sdn. Bhd. 15. Celcom Axiata Berhad 108. Wellcom Communications (M) Sdn. Bhd. 16. Celcom Axiata Berhad 109. Wi-Net Telecoms Sdn. Bhd. 17. Celcom Mobile Sdn. Bhd 110. Xair Communication Sdn Bhd 18. Celcom Mobile Sdn. Bhd. 111. Yiked Bina Sdn Bhd 19. Celcom Timur (Sabah) Sdn. Bhd. 112. Y-Max Networks Sdn. Bhd. 20. Celcom Transmission (M) Sdn Bhd 113. YTL Communications Sdn Bhd 21. Celcom Transmission (M) Sdn Bhd 114. YTL Communications Sdn Bhd 22. Centennial Gateway Sdn. Bhd. 23. Clear-Comm Sdn. Bhd. Pelesen Pemberi Kemudahan Rangkaian, Kelas 24. Danawa Resources Sdn. Bhd. Network Facilities Provider (NFP) Class Licensee 25. DiGi Telecommunications Sdn Bhd 26. DTRS Consortium Sdn. Bhd. 1. Achi Jaya Communications Sdn Bhd 27. eB Technologies (M) Sdn. Bhd. 2. Broadway Digital Media Sdn Bhd 28. Electcoms Wireless Sdn. Bhd. 3. CMYAD Malaysia 29. Equant Services Malaysia Sdn. Bhd. 4. Comintel Sdn Bhd 30. Esmartpay Solutions (M) Sdn Bhd 5. Communications & Satellite Sdn Bhd 31. Extiva Communications Sdn Bhd 6. Dominient Sdn Bhd 32. Extreme Broadband Sdn Bhd 7. e-Bario Sdn Bhd 33. Fiber At Home City Networks Sdn Bhd 8. Electcoms Berhad 34. Fiberail Sdn Bhd 9. Extreme Broadband Sdn Bhd 35. Fibrecomm Network (M) Sdn. Bhd. 10. Hasyon Teknik Sdn Bhd 36. Free Net Business Solutions Sdn Bhd 11. Infolient Sdn Bhd 37. Fristor.com Sdn. Bhd. 12. Malaysian Airline System Berhad 38. GITN Sdn. Bhd. 13. Mutiara Teknologi (M) Sdn Bhd 39. Global Transit Communications Sdn. Bhd.

70 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 40. GTC Global Sdn Bhd 101. Tg Agas Technology Sdn Bhd 41. HeiTech Padu Berhad 102. TIME Sat Sdn. Bhd. 42. Hidaka Construction (M) Sdn Bhd 103. TM Net Sdn. Bhd. 43. IP Mobility Sdn. Bhd. 104. Touch Mindscape Sdn. Bhd. 44. I-R&D Sdn Bhd 105. TT dotCom Sdn. Bhd 45. ITG Communications Sdn. Bhd. 106. Tune Talk Sdn. Bhd. 46. iZZinet Sdn. Bhd. 107. U Mobile Sdn. Bhd. 47. Jalur Lebar Nasional Sdn Bhd 108. U Television Sdn. Bhd. 48. Jaring Communications Sdn. Bhd. 109. V Telecoms Bhd 49. KKIPC Sdn. Bhd 110. VADS Sdn. Bhd. 50. Macro Lynx Sdn. Bhd. 111. VDSL Network Sdn. Bhd. 51. Magxo Sdn. Bhd. 112. Wellcom Communications (M) Sdn. Bhd. 52. Malaysia Airports (Sepang) Sdn. Bhd. 113. Wi-Net Telecoms Sdn. Bhd. 53. Mal-Tel Communication Sdn Bhd 114. XOX Com Sdn. Bhd. 54. Maxis Broadband Sdn Bhd 115. Y-Max Networks Sdn. Bhd 55. Maxis Broadband Sdn Bhd 116. YTL Communications Sdn Bhd 56. Maxis International Sdn Bhd 57. Maxis International Sdn Bhd Pelesen Pemberi Perkhidmatan Rangkaian, 58. Maxis Mobile Sdn Bhd Kelas 59. Maxis Mobile Sdn Bhd Network Service Provider (NSP) Class Licensee 60. Maxis Mobile Sdn. Bhd. 61. Maxis Mobile Services Sdn Bhd 1. Achi Jaya Communications Sdn Bhd 62. Maxis Mobile Services Sdn Bhd 2. Boeing Aerospace (Malaysia) Sdn Bhd 63. MCM Wireless Sdn. Bhd. 3. Broadway Digital Media Sdn Bhd 64. Measat Broadcast Network Systems Sdn Bhd 4. CMYAD Malaysia 65. MEASAT Satellite Systems Sdn Bhd. 5. Comintel Sdn Bhd 66. Media Digital Distribution Sdn Bhd 6. Communications & Satellite Sdn Bhd 67. Mobikom Sdn Bhd 7. Dominient Sdn Bhd 68. MyKRIS Asia Sdn. Bhd. 8. e-Bario Sdn Bhd 69. NasionCom Sdn. Bhd. 9. Electcoms Berhad 70. Next Wave Communications Sdn Bhd 10. Extreme Broadband Sdn Bhd 71. NTT MSC Sdn. Bhd. 11. Hasyon Teknik Sdn Bhd 72. Numix Engineering Sdn Bhd 12. Infolient Sdn Bhd 73. OBNET SDN. BHD. 13. LNV Solutions Sdn Bhd 74. Omni-Glory Infotech Sdn Bhd 14. Mutiara Teknologi (M) Sdn Bhd 75. Optical Communication Engineering Sdn. Bhd. 15. Netstar Advanced Systems Sdn Bhd 76. Packet One Networks (Malaysia) Sdn. Bhd. 16. Orbcomm Satellite Malaysia Sdn Bhd 77. Pacnet Global (Malaysia) Sdn. Bhd. 17. PersiaSYS Sdn Bhd 78. Patimas Outsourcing Services Sdn Bhd 18. Protecs A&A CMS Sdn Bhd 79. Pernec Paypoint Sdn Bhd. 19. Schlumberger Wellog (M) Sdn Bhd 80. R & L Telecommmunications Sdn Bhd 20. Segi Maju Sdn Bhd 81. Reach Bandwidth Services Malaysia Sdn. Bhd. 21. Serting Com Sdn Bhd 82. Realm Energy Sdn Bhd 22. Societe Internationale Telecommunications 83. Redtone Marketing Sdn. Bhd. Aeronautiques (SITA) 84. Redtone-CNX Broadband Sdn. Bhd. 23. Stars Associated Sdn Bhd 85. Sacofa Sdn. Bhd. 24. STR Communication Sdn Bhd 86. Sapura Research Sdn. Bhd. 25. Sunway Digital Wave Sdn Bhd 87. Sarawak Information Systems Sdn. Bhd. 26. Universiti Telekom Sdn Bhd 88. Scopetel Sdn. Bhd. 27. USJ One Avenue JMB 89. Sector Solutions Sdn Bhd 28. Visual Three Productions (M) Sdn Bhd 90. SEDCO Communications Sdn Bhd 29. Widenet Distributor Sdn Bhd 91. Segi Maju Consortium Sdn. Bhd. 30. Xtend Services Sdn Bhd 92. Sistem Komunikasi Gelombang Sdn Bhd 93. Smart Digital Communications Bhd. Pelesen Pemberi Perkhidmatan Aplikasi, Kelas 94. Star Crest Media Sdn Bhd Applications Service Provider (ASP) Class Licensee 95. Suidar Elektronik Sdn Bhd 96. Talk Focus Sdn Bhd 1. 3B Vision International Sdn. Bhd. 97. Technology Park Malaysia Corporation Sdn. 2. 3Tac Technologies Sdn Bhd Bhd. 3. A & T Mobile Sdn Bhd 98. Telekom Malaysia Bhd 4. ABB Communication (M) Sdn Bhd 99. Televenture Global Network Sdn Bhd 5. Ace Identity Sdn Bhd 100. Teliti Computers Sdn Bhd 6. Ace Serve Anaconda Sdn. Bhd.

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 71 7. Ace Touchtone Sdn. Bhd. 68. Centurise Tech Sdn. Bhd. 8. Acer Sales & Services Sdn Bhd 69. Century Convergence Sdn Bhd 9. Achi Jaya Communications Sdn. Bhd. 70. Chatgate Communications Sdn. Bhd. 10. ACV Mobile Sdn Bhd 71. Chuntake Technology Sdn Bhd 11. Agih Tinta Sdn Bhd 72. Citiway Logistics Sdn Bhd 12. Ahead Mobile Sdn. Bhd. 73. Clear-Comm Sdn. Bhd. 13. AIMS Data Centre 2 Sdn. Bhd. 74. Click N Ring Sdn. Bhd. 14. AIMS Data Centre Sdn. Bhd. 75. Clicque Technology Sdn. Bhd. 15. Airocom Technology Sdn. Bhd. 76. CMYAD Malaysia Sdn Bhd 16. Airtime Management & Programming Sdn. Bhd. 77. CN Telecom (Malaysia) Sdn Bhd 17. Airzed Services Sdn Bhd. 78. COM2U Sdn. Bhd. 18. Aktif Setegap Sdn Bhd 79. Comintel Sdn. Bhd. 19. Alam Teknokrat Sdn Bhd 80. Commerce Access Sdn Bhd 20. Alpha Orange Sdn Bhd 81. Commzgate Sdn. Bhd. 21. Alt Media Sdn. Bhd. 82. Compute Galaxy Sdn Bhd 22. AMZ Telecommunication Sdn Bhd 83. Confident Communications Sdn. Bhd. 23. Antechnic Systems Sdn. Bhd. 84. Cool Mobile Sdn. Bhd. 24. ARL Homecomm Sdn Bhd 85. CQ Communications 25. Array Technology Sdn. Bhd. 86. Creative Century Management Sdn Bhd 26. Arrow Multimode Sdn Bhd 87. Creative Radius Sdn Bhd 27. Arthatek Resources Corporation Sdn. Bhd. 88. Crystalfone Networks Sdn Bhd 28. Asia Media Sdn. Bhd. 89. CSC Malaysia Sdn Bhd 29. Asian Contact Centres Sdn Bhd 90. CSL Manufacturing (M) Sdn Bhd 30. Asiaspace WiMax Sdn. Bhd. 91. CTAPPS MSC Sdn Bhd 31. Aspati Sdn. Bhd. 92. CTOS Data Systems Sdn Bhd 32. Aspect Engineering (M) Sdn Bhd 93. Cworks Mobile Sdn Bhd 33. AT & T Worldwide Network Services (Malaysia) 94. D’Synergy Sdn Bhd Sdn Bhd. 95. DACS Network Solutions Sdn Bhd 34. Atlantic Air-Conditioners & Electrical 96. Dalrus Technology Sdn Bhd 35. AU Networks Sdn. Bhd. 97. Danawa Resources Sdn. Bhd. 36. Avanser Malaysia Sdn Bhd 98. Dan-One Concept Sdn Bhd 37. Avenue Telecommunications Sdn. Bhd. 99. Dany Holdings Sdn Bhd 38. Avo Technology Sdn. Bhd. 100. Dany Press Sdn Bhd 39. Axis Technologies Solutions (M) Sdn. Bhd. 101. Dapat Vista (M) Sdn Bhd 40. Azea Communications Sdn. Bhd. 102. Datacraft Advanced Network Servcies Sdn 41. B&B Urban Ventures Sdn Bhd Bhd 42. B.D. Call Sdn. Bhd. 103. Deshi Digital Sdn. Bhd. 43. Baraka Telecom Sdn Bhd 104. Didadee Sdn. Bhd. 44. Basenet Technology Sdn Bhd 105. DiGi Telecommunications Sdn. Bhd. 45. Basic Depth Sdn. Bhd. 106. Digital Five Sdn Bhd 46. Baycom Sdn. Bhd. 107. Directhere Sdn. Bhd. 47. Be Ace Corporation (M) Sdn Bhd 108. DJR Tech Sdn Bhd 48. Bell Network Sdn Bhd 109. Dominient Sdn. Bhd. 49. Best Debut Sdn. Bhd. 110. Dream Chorus Sdn. Bhd. 50. Bestec (South East Asia) Sdn Bhd 111. Dubaitech Marketing Sdn. Bhd. 51. Beta Technology Sdn. Bhd. 112. Duniapro Entertaunment Sdn Bhd 52. Bimbit.com Sdn. Bhd. 113. D-Xpert Solutions Sdn Bhd 53. Blue Ice Technology Sdn Bhd 114. Dyna Inspirasi Sdn Bhd 54. BlueHorus Solutions Sdn. Bhd. 115. Dynamic Numeric Dreams Sdn Bhd 55. Boeing Aerospace (Malaysia) Sdn. Bhd. 116. Dynasty IT Services Sdn Bhd 56. Brilliant Communications Sdn. Bhd. 117. ECS Astar Sdn Bhd 57. Broadband Service Integrators Sdn Bhd 118. Edgecomms Sdn. Bhd. 58. BT Systems (Malaysia) Sdn. Bhd. 119. EDP Network Sdn Bhd 59. Business Continuity Solution Sdn Bhd 120. Eghtesad Novin Sdn Bhd 60. Callplus Telecommunications Sdn. Bhd. 121. E-Jaaring .com (M) Sdn Bhd 61. Camar Impresif Sdn Bhd 122. Ekstraya Sdn Bhd 62. Celcom Axiata Berhad 123. Ektech Consulting Sdn Bhd 63. Celcom Mobile Sdn. Bhd. 124. EL Computer 64. Celcom Technology (M) Sdn. Bhd. 125. Elanet Sdn. Bhd. 65. Celcom Timur (Sabah) Sdn Bhd 126. Electcoms Sdn. Bhd. 66. Cellab (M) Sdn Bhd 127. Emas Talian Komunikasi Sdn Bhd 67. Centennial Gateway Sdn. Bhd. 128. Eminent Display Sdn Bhd

72 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 129. Emprical Systems (M) Sdn Bhd 191. Hitz Mobile Sdn. Bhd. 130. Enershia Sdn Bhd 192. HLA Integrated Sdn Bhd 131. Equant Services Malaysia Sdn. Bhd. 193. Hybrinix Technology Sdn Bhd 132. Ericsson (Malaysia) Sdn. Bhd. 194. I Cosmos Sdn Bhd 133. E-Room Sdn. Bhd. 195. IBM Malaysia Sdn. Bhd. 134. ERP Twenty One Sdn. Bhd. 196. IdotTV Sdn. Bhd. 135. Esky Multimedia Sdn Bhd 197. iGlow.com.my Sdn. Bhd. 136. eSmartpay Solutions (M) Sdn Bhd 198. IGMobile Holdings Sdn. Bhd. 137. EsseCall Sdn. Bhd. 199. Ikogo Sdn. Bhd. 138. ETA Network Systems Sdn. Bhd. 200. Ikonasoftware (M) Sdn Bhd 139. ETD Makmur (M) Sdn Bhd 201. IMA Network (M) Sdn. Bhd. 140. Etnet.com Sdn. Bhd. 202. iNavigate Sdn. Bhd. 141. Everest Mobile Sdn. Bhd. 203. Index Storage Corporation Sdn Bhd 142. Everest Web Sdn. Bhd. 204. Infindo Technology Sdn Bhd 143. Everworks Mobile (MSC) Sdn Bhd 205. Info-Age Technology Sdn. Bhd. 144. Everworks Solutions (M) Sdn. Bhd. 206. Infofame Sdn. Bhd 145. Evino Mobile Sdn Bhd 207. Infolient Sdn. Bhd. 146. Evolving Solutions (M) Sdn Bhd 208. Information Network Services Sdn Bhd 147. Excel Commerce Solutions Sdn. Bhd. 209. Inobel Sdn. Bhd. 148. Exticom Sdn. Bhd. 210. Intelligence PC Centre 149. Extiva Communications Sdn. Bhd. 211. Inter Community Telecom 150. Extreme Broadband Sdn. Bhd. 212. Inter Continental Enterprise 151. Ezymobile International Sdn. Bhd. 213. Inventive Computing Sdn. Bhd. 152. Fibrecomm Network (M) Sdn. Bhd. 214. I-Office2 Sdn. Bhd. 153. First Click Sdn. Bhd. 215. Ionnex Sdn. Bhd. 154. Fixed Mobile Sdn Bhd 216. IP Innovation Sdn. Bhd. 155. FM Mobility Sdn Bhd 217. IP Mobility Sdn Bhd 156. Fonpackets Sdn. Bhd. 218. IPSAT Sdn. Bhd. 157. Forest Interactive Sdn. Bhd. 219. IPTEL Sdn. Bhd. 158. Formis Computer Services Sdn Bhd 220. Iridea (M) Sdn. Bhd. 159. Foundermall Dot Com Sdn. Bhd. 221. Irmatel Communications Sdn Bhd 160. Free Net Business Solutions Sdn Bhd 222. Isentric Media Sdn. Bhd. 161. Frezhtalkz Mobile Sdn Bhd 223. iSentric Sdn. Bhd. 162. Frizzhub VOB Sdn. Bhd. 224. i-Skill Dynamics Sdn Bhd 163. FSBM Net Media Sdn Bhd 225. i-Tech Network Solutions Sdn Bhd 164. Ftone Sdn. Bhd. 226. ITG Technologies Sdn Bhd 165. Function Ramslink Sdn. Bhd. 227. ITG Telecommunications Sdn. Bhd. 166. Future Telecommunications Sdn Bhd 228. ITX Marketing Sdn. Bhd. 167. Gading Kencana Sdn Bhd 229. I-Way Network Sdn. Bhd. 168. Gang Mobile Sdn. Bhd. 230. Iwire Technology Sdn Bhd 169. Gateway Option Sdn. Bhd. 231. IX Telecom Sdn Bhd 170. Gema Inovatif Sdn Bhd 232. J & C Pacific Sdn. Bhd. 171. Genting Malaysia Berhad 233. Jaguh Canggih Technology Sdn Bhd 172. Genusis Consultancy Sdn. Bhd. 234. Jalur Lebar Nasional Sdn Bhd 173. Gen-X Technology Sdn. Bhd. 235. Jaring Communications Sdn. Bhd. 174. Gerakan Padu Sdn. Bhd. 236. Jaringan Data Sdn Bhd 175. GITN Sdn. Bhd. 237. Jasa Astana Sdn Bhd 176. Global Forway Sdn. Bhd. 238. JJ Industries Sdn Bhd 177. Global Maxlink Sdn Bhd 239. JNI System Sdn. Bhd. 178. Global Surf Sdn. Bhd. 240. Jobmobile Service Centre (M) Sdn. Bhd 179. Global Transit Communications Sdn. Bhd. 241. Juang Jaya Sdn Bhd 180. Golden Digit Resources Sdn. Bhd. 242. KDDI MalaysiaSdn. Bhd. 181. Golden Saga Communications Sdn Bhd 243. KIGB Dot Com 182. Green Web Sdn. Bhd. 244. Kist Prepaid Retail Sdn. Bhd. 183. GTC Global Sdn. Bhd. 245. KKIPC Sdn. Bhd. 184. HAHD Communications Sdn Bhd 246. Komiso Computer & Printer Clinic 185. Happy Team Global (M) Sdn Bhd 247. Kompakar INC Sdn Bhd 186. Hasyon Teknik Sdn. Bhd. 248. Konsortium Jaya Sdn Bhd 187. HeiTech Padu Berhad 249. Kosmosvox Communications Sdn Bhd 188. Hewlett Packard (M) Sdn Bhd 250. Kurnia Insurans (Malaysia) Berhad 189. Hidaka Construction (M) Sdn Bhd 251. Laser Profile Sdn Bhd 190. Hing Lee Technology 252. Lavish Team Sdn. Bhd.

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 73 253. Lenovo Technology Sdn Bhd 315. MSD Digital Intelligence Sdn Bhd 254. Lestari Unggul Sdn Bhd 316. MSE dotNet Sdn Bhd 255. Level 1 Communications (M) Sdn. Bhd. 317. MTL E-solutions Sdn. Bhd. 256. Lightsup Network Solution Sdn Bhd 318. MTN Solution Sdn Bhd 257. LNV Solutions (M) Sdn. Bhd. 319. Mudah.my Sdn Bhd 258. Logitel Sdn Bhd 320. Multi Scope Resources (M) Sdn Bhd 259. Long Tail Sdn. Bhd. 321. Mura Communications Sdn Bhd 260. M3 Technologies (Asia) Berhad 322. Mutiara Smart Computing Sdn Bhd 261. Macro Kiosk Berhad 323. Mutiara Teknologi (M) Sdn Bhd 262. Macrobuzz Interactive Sdn. Bhd. 324. Mutual Digital Sdn. Bhd. 263. Maju Nusa Sdn Bhd 325. M-Village Sdn. Bhd. 264. Malaysia Airports Technologies Sdn Bhd 326. M-Village Solutions Sdn. Bhd. 265. Malitnet Computer Services Sdn Bhd 327. My IT Depot Enterprise 266. MAL-TEL Communications Sdn. Bhd. 328. My Penang Fon Sdn Bhd 267. Matrix Internet & Wireless Sdn. Bhd. 329. Myit Technology Sdn. Bhd. 268. Matrix Tech Management Sdn. Bhd. 330. Mykris Asia Sdn Bhd 269. Maxcall Mobile Services Sdn Bhd 331. Mypressto.Com Sdn. Bhd. 270. Maxgross Sdn Bhd 332. N2N Connect Berhad 271. Maxis Broadband Sdn. Bhd. 333. Nadi-Ayu Technologies Sdn Bhd 272. Maxis Mobile Sdn. Bhd. 334. Nassion Systems (M) Sdn. Bhd. 273. Maxis Mobile Services Sdn Bhd 335. Navitel Sdn. Bhd. 274. MBf Holdings Sdn. Bhd. 336. Netstar Advanced Systems Sdn. Bhd. 275. Mblox Sdn Bhd 337. New Core Sdn Bhd 276. Mboard Media Sdn. Bhd. 338. Newtech ICT Services Sdn Bhd 277. MCAV Technology Sdn Bhd 339. Next Pearl International Sdn Bhd 278. MCOM Media Technology Sdn. Bhd. 340. Next Telecommunications Sdn. Bhd. 279. MCOM Messaging Sdn. Bhd. 341. Nextnation Network Sdn. Bhd. 280. MCOM Network Sdn Bhd 342. Nglobe Sdn. Bhd. 281. Measat Broadcast Network Systems Sdn. Bhd. 343. Niche Access Sdn Bhd 282. Mediacliq Sdn. Bhd. 344. Nik Senara Sdn Bhd 283. Mediaconcise Sdn. Bhd. 345. Nisajaya Communication Sdn Bhd 284. Mediaring Sdn. Bhd. 346. Nplay Sdn. Bhd. 285. Mega Two Sdn Bhd 347. NTT MSC Sdn. Bhd. 286. Mega Two Trade Sdn Bhd 348. Numsatu Sdn Bhd 287. Megahtron Unik Sdn Bhd 349. Obnet Sdn. Bhd. 288. Megamobile Solutions Sdn. Bhd. 350. Octazen Sdn Bhd 289. Melaka ICT Holdings Sdn Bhd 351. Omni-Glory Infotech Sdn Bhd 290. Menang Anika Sdn Bhd 352. Optical Communication Engineering Sdn. Bhd. 291. Sdn. Bhd. 353. ORBCOMM Satellite Malaysia Sdn. Bhd. 292. Meridian Surveys (M) Sdn. Bhd. 354. Otelo Telecommunications Sdn. Bhd. 293. Mesiniaga Berhad 355. P1.Com Sdn. Bhd. 294. Metro Telecom Sdn Bhd 356. Pacific Tone Communications Sdn. Bhd. 295. Mexcomm Sdn. Bhd. 357. Packet One Networks (Malaysia) Sdn. Bhd. 296. Micro Ocean Technologies Sdn Bhd 358. Pacnet Global (M) Sdn. Bhd. 297. Mikimoto Communications Sdn. Bhd. 359. Pacnet Internet (Malaysia) Sdn. Bhd. 298. Mikro Oasis Sdn. Bhd. 360. Pan Malaysian Pools Sdn. Bhd. 299. MK Rich Marketing 361. Pavo Communications Sdn Bhd 300. M-Mode Mobile Sdn. Bhd. 362. Paycomm Network Sdn Bhd 301. MNC Wireless Berhad 363. PC-Soft (M) Sdn Bhd. 302. Mobif Global Sdn. Bhd. 364. Pegasus Premark Sdn Bhd 303. Mobile E-Transaction Sdn Bhd 365. Pennytel Communications Sdn. Bhd. 304. Mobile Money International Sdn. Bhd. 366. PERNEC Corporation Berhad 305. Mobile Multimedia Sdn. Bhd. 367. Pernec Integrated Network Systems Sdn Bhd 306. Mobile Touchetek Sdn. Bhd. 368. Pernec Paypoint Sdn. Bhd. 307. Mobility Gateway Sdn. Bhd. 369. Persiasys Sdn. Bhd. 308. Mobilityone Sdn Bhd 370. PG Communications Sdn. Bhd. 309. Moblife.TV Sdn. Bhd. 371. Planetunes Mobiles Sdn. Bhd. 310. Modern Solution Sdn. Bhd. 372. Planworth Communications (M) Sdn. Bhd. 311. Moore Nasser Infra Sdn. Bhd. 373. Planworth Telecommunications (M) Sdn Bhd 312. Motion Cards Malaysia Sdn Bhd 374. Platinum-Z Sdn Bhd 313. Move Success Sdn. Bhd. 375. PP Telecommunication Sdn Bhd 314. MRCB Technologies Sdn. Bhd. 376. Prestige Strategies Concept Sdn Bhd

74 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 377. Protecs A&A CMS Sdn. Bhd. 438. Supreme Landmobile & Wireless Corporation 378. Puncak Langit Sdn Bhd Sdn Bhd 379. Pure Access Sdn Bhd 439. Suprima Holdings Sdn. Bhd. 380. Puretech Northern Sdn Bhd 440. Switch Services 381. Purple Gum Sdn. Bhd. 441. Syamiz Corporation (M) Sdn Bhd 382. Qasima Technology Sdn. Bhd. 442. Sybase Software (Malaysia) Sdn. Bhd. 383. Quick Access Technology Sdn. Bhd. 443. Symphonet Sdn. Bhd. 384. Radius-ED Sdn. Bhd. 444. Synergycentric Sdn Bhd 385. Reach Bandwidth Services Malaysia Sdn. Bhd. 445. Syntomos Technologies Sdn Bhd 386. Reach Ten Communication Sdn Bhd 446. Talk Focus Sdn Bhd 387. Reapfield Technology Sdn. Bhd. 447. Tanjung Plus Engineering Sdn Bhd 388. Redtone Marketing Sdn Bhd 448. Techavenue Sdn. Bhd. 389. Redtone Mobile Sdn. Bhd. 449. Techninier Sdn. Bhd. 390. Redtone Mytel Sdn. Bhd. 450. Technowlogic Trading Sdn Bhd 391. Redtone Telecommunications Sdn. Bhd. 451. Tekad Communications (M) Sdn Bhd 392. Redtone-CNX Broadband Sdn. Bhd. 452. Teleinfo Technology & Services Sdn Bhd 393. Reliva Technology Sdn Bhd 453. Telekom Applied Business Sdn. Bhd. 394. Remula Corporation Sdn Bhd 454. Telekom Malaysia Berhad 395. Rentak Pintar Sdn Bhd 455. Teletouch Communications Sdn. Bhd. 396. Rentak Setia Sdn. Bhd. 456. Teliti Computers Sdn. Bhd. 397. Rexaplus Sdn Bhd 457. Telshine Sdn. Bhd. 398. Richmentech (M) Sdn Bhd 458. Telshine Telecommunication Sdn. Bhd. 399. SABA Legend (M) Sdn Bhd 459. Temasek Communication Sdn Bhd 400. Sacofa Sdn. Bhd. 460. Teramicro Sdn Bhd 401. Sadiatec Sdn. Bhd. 461. T-Force Technology Sdn. Bhd. 402. Salamfone Sdn Bhd 462. Tg Agas Technology Sdn Bhd 403. Samsung Malaysia Electronic (SME) Sdn Bhd 463. Thames Technology Sdn Bhd 404. Sarawak Information Systems Sdn Bhd 464. Threesixty Technologies Sdn. Bhd. 405. Savvis Malaysia Sdn Bhd 465. Tim Systems (M) Sdn Bhd 406. Scenic Connections Sdn Bhd 466. Tirai Jitu (M) Sdn Bhd 407. Schlumberger Wellog (M) Sdn. Bhd. 467. TM Info-Media Sdn. Bhd. 408. Sedania Corporation Sdn. Bhd. 468. T-Melmax Sdn Bhd. 409. Segi Maju Sdn. Bhd. 469. TMT Solutions Sdn Bhd 410. Seri Long Builders Sdn Bhd 470. Top IT Industries Sdn Bhd 411. Serting Com Sdn. Bhd. 471. TPM IT Sdn. Bhd. 412. Setia Haruman Technology Sdn. Bhd. 472. Tranglo Sdn. Bhd. 413. Shrad Computing Sdn Bhd 473. Tranz-I Technology Sdn Bhd 414. Signcharge Sdn Bhd 474. Travel Mobile Sdn Bhd 415. Significant Technologies Sdn Bhd 475. Tri-Castle Express Sdn Bhd 416. Silver Mountaine Sdn Bhd 476. Tridimas Sdn Bhd 417. Sistem Komunikasi Gelombang Sdn Bhd 477. Trio Mobile Sdn. Bhd. 418. Sky Award Sdn Bhd 478. Triprogram Solutions Sdn Bhd 419. Skydoor 479. Trylah Sdn. Bhd. 420. Skyline Theme Sdn. Bhd. 480. TT dotCom Sdn. Bhd. 421. SM Telecommunication Sdn Bhd 481. Tune Talk Sdn. Bhd. 422. Smart Voip Telco Sdn Bhd 482. Turbo Venture Sdn Bhd 423. Smartag Technologies Sdn. Bhd. 483. Two Tale Marketing Sdn. Bhd. 424. SMS91.Com Sdn. Bhd. 484. Two-P Technology (M) Sdn. Bhd. 425. Societe Internationale Telecommunications 485. U Mobile Sdn. Bhd. Aeronautiques (SITA) 486. Uberfusion Sdn. Bhd. 426. Speedy Marvel Sdn Bhd 487. Uncover Technology Sdn. Bhd. 427. Sphinx Fusion Sdn. Bhd. 488. Union Vector Alliance Sdn Bhd 428. Stars Associated Sdn. Bhd. 489. USJ One Avenue JMB 429. Starwing Technologies Sdn Bhd 490. VADS Bhd. 430. Statworks Technology Sdn Bhd 491. Vasetti Datatech Berhad 431. Stirk Lamont (MSC) Sdn Bhd 492. Vast Meridian Sdn. Bhd. 432. STR Communication Sdn. Bhd. 493. Vastronic Sdn Bhd 433. Struktur Mestika Sdn Bhd 494. VDSL Network Sdn Bhd 434. Suitelab Technology Sdn. Bhd. 495. Vegasari Teknologi Sdn Bhd 435. Sunlight Universal Corporation Sdn Bhd 496. Venus Telecommnications Sdn Bhd 436. Sunway Digital Wave Sdn Bhd 497. Verizon Communications Malaysia Sdn Bhd 437. Superceed (M) Sdn Bhd 498. Verve Consulting Sdn. Bhd.

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 75 499. Victory Vois Sdn Bhd 23. Measat Radio Communications Sdn Bhd (MY), 500. Virtual Payment Sdn Bhd (HITz) & (Light & Easy) 501. Vision Interactive Broadband Services Sdn 24. Measat Radio Communications Sdn Bhd (MY), Bhd. (HITz) & (Light & Easy) 502. Voicecom Global Sdn Bhd 25. Metropolitan TV Sdn Bhd (8TV) 503. Voicestar Communications Sdn. Bhd. 26. Metropolitan TV Sdn Bhd (Metro Vision) 504. Voiztech Communication Sdn Bhd 27. MOL Media Sdn. Bhd. 505. Vox Emas Communications Sdn. Bhd. 28. Natseven TV Sdn Bhd (NTV7) 506. Wavecall Malaysia Sdn. Bhd. 29. Natseven TV Sdn Bhd (NTV7) 507. Web ASP Sdn. Bhd. 30. Network Guidance Sdn Bhd (FINE Network) 508. Wellcom Communications (M) Sdn Bhd 31. Onefm Radio Sdn Bhd 509. West Infinity (M) Sdn. Bhd. 32. Perfect Excellence Waves Sdn. Bhd. 510. Widenet Distributor Sdn. Bhd. 33. Perfect Excellence Waves Sdn. Bhd. 511. Wi-Net Technology Sdn Bhd 34. Pertubuhan Berita Nasional Malaysia 512. Wireless Messaging Sdn Bhd (Bernama) 513. Wokbyte Sdn. Bhd. 35. Radio Lebuhraya Sdn Bhd (THR) 514. Xair Communication Sdn Bhd 36. Radio Lebuhraya Sdn Bhd (THR) 515. Xintel Sdn. Bhd. 37. Rimakmur Sdn Bhd 516. Xota Communications Sdn. Bhd. 38. Rimakmur Sdn Bhd 517. XOX Com Sdn. Bhd. 39. Senandung Sonik Sdn Bhd 518. XOX Media Sdn Bhd 40. Sistem Televisyen Malaysia Bhd (TV3) 519. Xpedite Systems Incorporated (Malaysia) Sdn. 41. Sistem Televisyen Malaysia Bhd (TV3) Bhd. 42. Soak Broadcasting Sdn Bhd 520. Xtend Services Sdn Bhd 43. STAR Rfm Sdn. Bhd. (formerly known as Radio 521. Yesnet Telecommunication Sdn. Bhd. Rediffusion Sdn Bhd ) (RfM) & (Redi.FM) 522. YTL Communications Sdn Bhd 44. STAR Rfm Sdn. Bhd. (RfM) & (Redi.FM) 523. Zanaf Technology Sdn Bhd 45. Suara Johor Sdn Bhd (Best 104) 524. Zay Mobile Sdn Bhd 46. Suara Johor Sdn Bhd (Best 104) 525. Zed Mobile Malaysia Sdn. Bhd. 47. Synchrosound Studios Sdn Bhd (HotFM) 526. Zoom Mobile Solutions Sdn Bhd 48. Synchrosound Studios Sdn Bhd (HotFM) 49. TM Net Sdn. Bhd. Pelesen Pemberi Perkhidmatan Aplikasi 50. U-Television Sdn. Bhd. Kandungan, Individu 51. U-Television Sdn. Bhd. Content Applications Service Provider (CASP) 52. YTL Communications Sdn Bhd Individual Licensee Pelesen Pemberi Perkhidmatan Aplikasi 1. Al Hijrah Media Corporation Kandungan, Kelas 2. As ia Media Sdn. Bhd. Content Applications Service Provider (CASP) 3. Asiaspace Digital Network Sdn Bhd Class Licensee 4. BFM Media Sdn. Bhd. 5. CH-9 Media Sdn Bhd 1. 3rd Dimension Sdn Bhd (Hero Supermarket 6. CH-9 Media Sdn Bhd only) 7. DE Multimedia Sdn Bhd 2. Alam Venture Sdn Bhd (Hyatt Regency Kuantan 8. Fine Network TV Sdn Bhd Resort) 9. Greenline Communication Sdn Bhd 3. Berjaya Georgetown Hotel (Penang) Sdn Bhd 10. Husa Network Sdn. Bhd. (Berjaya Georgetown Hotel (Penang)) 11. Husa Network Sdn. Bhd. (Manis FM) 4. Bukit Jambul Hotel Development Sdn Bhd 12. Institut Kefahaman Islam Malaysia (Equatorial Hotel Penang) (Radio IKIM) 5. CMYAD Malaysia Sdn Bhd (Penang 13. Institut Kefahaman Islam Malaysia International Airport) (Radio IKIM) 6. Copthrone Orchid Penang Sdn Bhd (Copthrone 14. ISY Holdings Sdn. Bhd. Orchid Hotel Penang) 15. Kristal Harta Sdn Bhd (Cats FM) 7. Digistar Rauland MSC Sdn Bhd (Ward in 16. Kristal Harta Sdn Bhd (Cats Radio) Hospitals) 17. Maestra Broadcast Sdn Bhd (MIX FM) & (ERA) 8. eBario Sdn Bhd 18. Maestra Broadcast Sdn Bhd (MIX FM) & (ERA) 9. First World Hotels & Resort Sdn Bhd (First 19. Malaysia Airports (Sepang) Sdn Bhd World Hotel, Genting Highland Resort) 20. Malaysia Airports (Sepang) Sdn Bhd 10. Genting Golf Course Bhd (Awana Genting (Radio KLIA) Highlands Golf & Country Resort) 21. Maxis Broadband Sdn Bhd 11. Genting Malaysia Berhad (Genting Hotel, 22. Measat Broadcast Network Systems Sdn Bhd Resort Hotel, Theme park Hotel, Highland Hotel)

76 Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 12. Gloharta (M) Sdn Bhd (Le Meridien Kota Kinabalu) 13. Kenanga Utuh Sdn Bhd (De Rhu Beach Resort) 14. Komtar Hotel Sdn Bhd (Traders Hotel Penang) 15. Mamlaka Langkawi Sdn bhd (Four Seasons Resort Langkawi) 16. Metroplex Holdings Sdn Bhd (The Legend Hotel Kuala Lumpur) 17. Mister Phoenix (M) Sdn Bhd (Hydro Hotel Penang) 18. MKN AT-Life Sdn Bhd (KFC Branches, Mike’s Cafe and Kayu Nasi Kandar restaurants in Klang Valley) 19. One World Hotel Sdn Bhd (One World Hotel) 20. Papago Sdn Bhd (Awana Porto Malai Resort Langkawi) 21. President Hotel Sdn Bhd (Park Royal Hotel Penang) 22. Shangri-La Hotel (KL) Sdn Bhd (Shangri-La Hotel Kuala Lumpur) 23. Simfoni Maya Sdn Bhd (KTMB, Bank Rakyat and TM Point premises) 24. Sunway Hotel (Seberang Jaya) Sdn Bhd (Sunway Hotel Seberang Jaya) 25. Sunway Resort Hotel Sdn Bhd (Sunway Resort Hotel & Spa, Pyramid Tower Hotel) 26. Tanjong Aru Hotel Sdn Bhd (Shangri-la Tanjong Aru) 27. THR Hotel (Johor) Sdn Bhd , (Mutiara Johor Bahru) 28. THR Hotel (Sarawak) Sdn Bhd (Batang Ai Long house Resort Managed by Hilton) 29. THR Hotel (Sarawak) Sdn Bhd (Hilton Kuching)

Communications & Multimedia • Selected Facts & Figures Q4 2010 Communications & Multimedia • Selected Facts & Figures Q4 2010 77 UNTUK STATISTIK-STATISTIK LAIN FOR MORE STATISTICS LAMAN WEB Laman web SKMM mengandungi sedutan statistik-statistik yang berkaitan dengan WEBSITE industri komunikasi & multimedia dan pos & kurier. Statistik-statistik ini dikemaskinikan pada setiap suku/setengah tahun. Laman web SKMM adalah di www.skmm.gov.my

The MCMC website contains extracts of statistics pertaining to the communications & multimedia and postal & courier industry. This is updated quarter/half yearly. The MCMC website is at www.skmm.gov.my

BULETIN STATISTIK SKMM menerbitkan penerbitan berikut : STATISTICAL BULLETIN 1. Komunikasi & Multimedia: Fakta & Angka Terpilih (ISSN:1675-6223), buletin suku tahunan bagi industri komunikasi & multimedia. 2. Perkhidmatan Pos & Kurier: Fakta & Angka Terpilih (ISSN: 1823-9919), bulletin separa tahunan bagi industri pos & kurier.

Sila hubungi SKMM untuk maklumat lanjut.

MCMC publishes the following publications :

1. Communications & Multimedia: Selected Facts & Figures (ISSN:1675-6223), a quarterly bulletin of the communications & multimedia industry. 2. Postal & Courier Services: Selected Facts & Figures (ISSN: 1823-9919) a half yearly bulletin of the postal & courier industry.

Contact the MCMC for more details.

STATISTICAL BRIEF Statistical Brief, adalah penerbitan bertujuan untuk menyebarkan penemuan-penemuan kajian yang dilaksanakan oleh SKMM. Sila hubungi SKMM untuk maklumat lanjut.

The Statistical Briefs disseminates findings of surveys conducted by MCMC. Contact MCMC for more details.

Jabatan Statistik & Sumber Ilmu The Statistics & Knowledge Resource Department

PENGARAH Koay Hock Eng DIRECTOR

PERANGKAWAN Azilawati Bt.Masri STATISTICIAN

Hubungi Contact

Sila hubungi Jabatan Statistik dan Sumber Ilmu sekiranya anda mempunyai pertanyaan yang berkaitan dengan statistik-statistik yang disiarkan di dalam buletin ini pada alamat berikut:

Please contact the Statistics & Knowledge Resource Department if you have any queries regarding the statistics published in this bulletin through the following email address:

[email protected]

78 Communications & Multimedia • Selected Facts & Figures Q4 2010