International Journal of Research and Review Vol.7; Issue: 4; April 2020 Website: www.ijrrjournal.com Research Paper E-ISSN: 2349-9788; P-ISSN: 2454-2237

Analysis of Employee Performance at Syariah Hotel (Sofyan Hotel Jakarta Case Study)

M. Fauzan Azhmy, Asmuni, Azhari Akmal Tarigan

Universitas Islam Negeri Sumatera Utara, Medan, Medan, Indonesia, 20371

Corresponding Author: Asmuni

ABSTRACT human resources must be able to read the Quran, Ta'lim method where the sharia human Based on tourism regulation and creative resources is capable of having a short working economy No. 2 year 2014 and fatwa DSN duration, Tazkiyah method where the sharia Indonesian Ulama Council 108-2016 there are human resources must have transdisciplinary two types of sharia hotel criteria that have been ability and method of wisdom where the sharia divided into hotel criteria Syariah Hilal 1 and human resources must have ideas and ideas for hotel criteria Syariah Hilal 2. Where in Hilal 2 is the company. not found anything that does not comply with sharia provisions. While in the 1st, the sharia Keywords: Employee, Performance, Syariah provisions are still not fully. This means that a Hotel. hotel has no right to claim a Shariah-compliant system. There are only 5 hotels in Indonesia that INTRODUCTION are entitled to Syariah Hotel status, Hotel Discussing the halal concept more Sofyan Cikini (Cut Meutia), Hotel Sofyan now, it is very important. This issue not Soepomo, Syariah Hotel Solo and two more only relates to the problem of consumption hotels in Aceh. This study uses a mixed method behavior of how human beings fulfill his (mix Methode) A type of sequential mixed- Methode in which stages or qualitative life needs alone. The issues relating to halal processes are then followed by a quantitative products for the past ten years realize us method to expand the discoveries found in the how halal problem is very interesting talked research. Based on qualitative results obtained about in the present time where the Isjube variables that become determinant of site that is increasing. Even further, the halal performance are work ethic, human resource issue is already breaking through the world. development, competence, compensation and Penetrate the Sekat of the country. Not only motivation. With motivation as the most is the concern of the Islamic countries or the significant variable in determining performance. nation's majority Muslim, but also the Based on the quantitative outcome, the model serious attention of secular countries where motivation as the intervening variable though. Indeed, the halal issue has a relation and performance becomes its variable and work ethic, human resource development, to the civilization of a nation. Strictly competence, and compensation as free variable. speaking, seeing the civilization of one From the results of the hypothesis test nation in the future can be read how they conducted with the analysis of the path obtained consume (consumer behaviour) and what the result that the competency and motivation they are currently consuming. According to are the most influential variables most Azhari (2014:64), the more crucial reason significant in determining the performance of why this halal discourse continues to be Sharia human resources. This research generates developed because we are in an era called methods that can be used as the basis for by post Modernism. In this era almost obtaining Shariah role models. These methods nothing called establishment. All of them are the methods of reciting where the sharia experience demolition (deconstruction).

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Things that are already considered Another reason why in Indonesia, "finished" can be dismantled and Syariah Hotel business has good prospects rearranged. General truths are again because of the Government's attention to questionable. In this era, the so-called manage this business in order to run well. It desires or needs have become something is characterized by regulations issued by the that is diffuse, liquid, obscure and Government to various revisions with the increasingly difficult to distinguish from aim of providing comfort and in accordance one another. One of the things that is very with Sharia values. Sharia values that exist much discussed in this decade is tourism. in the Syariah Hotel business are subject to Where tourism now becomes one of the the arrangement issued by the Ministry of components for foreign exchange for a Tourism and Creative Economy No. 2 year country. Particularly in Indonesia, tourism is 2014. This regulation covers several aspects now a thriving business especially for in the implementation of Syariah Hotel Muslim consumers who are concerned with business, among them is the hotel business halal. class, assessment in the framework of the Talking tourism issues Halal/Halal Sharia hotel business certification, tourism is certainly a lot of components are implementation of Syariah Hotel business included in the indicator, one of which is the certification, and development and hotel. The Hotel is one of the benchmarks watching. Initially this rule became the main for a country or region that wants to sell its foundation in the implementation of Sharia- tourism. The Hotel has a very strong based hotel business. synergity with tourism, as it is almost In addition to regulations issued by impossible when it comes to tourist but has the Government, the foundation of the no place to stay. But as we know together Syariah Hotel business is also affirmed by the "hotel figure" in Indonesia is still in a the National Sharia board through the Fatwa negative majority view in the eyes of our of the National Sharia Board of Indonesian society, so it is a huge challenge to develop Ulama Council No: 108/DSN-MUI/X/2016 it with the concept of Sharia. But over time on the guidelines of tourism implementation added more and more the hotel concept of based on sharia principles has given the sharia, the optimism of the development of explanation that the hotel Syariah business Sharia hotels in Indonesia is very high. Even is the provision of accommodation in the overseas Syariah Hotel concept started to be form of rooms in a building that can be glance and become a new trend that get equipped with food and drink services, positive respond from consumers especially entertainment activities and other facilities tourists. Because it is in the concept of on a daily basis with the aim of obtaining sharia that is sold not only products and profits that are carried out in accordance services but the values of Islam that are with sharia principles. It means it is true that maintaining and providing different inner this Syariah hotel business is already satisfaction for Muslims tourists. This is secured by the government and the actually a challenge in developing sharia Indonesian Ulema Council in terms of business. However, this is also a method of legality and its halts. Da'wah effectively because it proves that in Until now, the iconic hotel Syariah Islam that is based on the Qur'an and Hadith in Indonesia even "pioneer" in this business as Rahmatan Lil ' alamin that does not is Sofyan Hotel Jakarta. Where is this hotel address the problem of worship alone. that has actually applied the concept of Azhari (2014:28) explains that the global sharia for all aspects that exist. Starting halal information makes the Qur'an have from service, products to human resources. flexibility and elasticity. At this point the It can be seen from a certificate owned by Qur'an will remain relevant throughout the Hotel Sofyan is a certificate of Hilal 2. ages. Where based on Candy Parekraf No.

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2/2014, there are two types of hotel Syariah which is orderly and in terms of serving criteria that have been divided into criteria food with things that smell kosher. In Hotel Syariah Hilal 1 and Criterion Hotel addition, it is also far from the values of Syariah Hilal 2. Where in Hilal 2 is not Alcoholis. For visitors who are not very found anything that does not comply with expensive, they are not allowed to stay. sharia provisions. While on the one of the Different types of visitors will also be sharia provisions is still not fully. examined for their identity because it is to The author saw that one of the preserve the religion of the values of important roles in the development of Sharia Maqasid al-Syariah. This identity check is hotels is a truly quality human resource and important to know if they are husband or in this respect is Shariah compliant. Because not. If it is a husband and wife will be in until now, the human resource model of the please enter but if it is not a husband wife sharia is still not clearly found. There are then the receptionist not hesitate to banish still many people who liken the human him. The conventional hotel clearly has resources in conventional hotels and sharia some differences with the above things. So hotels, such as general public understanding Hotel Syariah has a clear characteristic of Sharia banking. According to the author's value, especially seen in terms of the saving, the Syariah Hotel in human function of Maqasid al-Syariah in the resources plays an important role because it preservation of religion, soul, descent, comes into contact with customers. Service reason and property. provided is very different from the service Work Ethic in other fields, especially today there is only According to Jansen H. Sinamo sharia banking which is considered still a (2008:26), the professional work ethic is a major study in the Islamic economy. set of positive working behaviors rooted in condensed awareness, fundamental beliefs, LITERATURE REVIEW along with a total commitment to an integral Hotel working paradigm. The work ethic was Syariah Hotel is a form of lodging originally from the paradigm, but was later services that according to applicable law, regarded as a belief. As a paradigm, certain from the planning, objectives, and the work values are accepted as good and true benefits of fulfilling the pattern based on the values by a person or group. This means principle of Islamic sharia. With sharia that a person can be accepted or rewarded in principles, it is certainly a hotel that can his/her group when they demonstrate keep tourists free to visit and choose a behavior according to a mutually agreed decent place. Moreover, the visitors do not norms. have to be Muslim (multi-ethnic). In other words, the work ethic can Therefore, in the Islamic religion if things also be an assessment movement and have have been legal according to the sharia, thus evaluative motion in each individual and has fortified itself with the building Maqasid group. With the evaluation it will create a al-Syariah. Syariah Hotel in terms of motion chart uphill and increased in facilities have a neat residential and layout subsequent times. It also means a mirror or like hospitality in general. The consideration material that can be held for a organizational management structure is not person to determine the steps to be taken less interesting especially in the later. In summary, the work ethic is a arrangement of the religious aspects. The standard double of life i.e. as a thrust on one transformation is interesting and when side, and a power value in any individual or traced deeper it will look side the difference. group on the other. In the Syariah hotel to prioritize the aspects Work ethic in Islam of spiritual-religiuitas such as the The work ethic is related to a arrangement of places of worship, MCK person's psychiatric value, should every

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Muslim person have to fill it with positive resources, while the development of human habits, and produce the best work, so that resources in a micro is a process of planning the Islamic values he believes can be education, training and management of realized. According to Toto Asmara energy or employees to achieve an optimal (1995:17), ethos also shows a person's outcome. Rachbin (2001:15), said that attitude and expectation (King '). In human resource development is a process to essence, working for a Muslim is worship, improve human knowledge, skills and skills proof of devotion and gratitude to cultivate and ability of people in society. and fulfill the divine calling in order to be Human Resources Development In Islam able to be the best because they realize that People need training and the earth was created as a test for those who development in order to form good have the best ethos. individuals who are able to have the trust Islam opens the working doors of and burden given. Even with the power of every Muslim so that he can choose a faith and individual characters who are charity that suits his abilities, experience, patient, with the permission of Allah SWT and choices. Islam does not restrict a can win the battle, as well as in the word of particular work to a person, except for Allah SWT in QS al-Baqarah/2:249. consideration of the benefit of the Similarly, the company will win the community. Islam will not close competition when it has human capital in employment opportunities for a person, the form of trustworthy and professional except when the work will harm himself or people, namely human resources that are society physically or mentally. Every qualified and competitive, then the efforts destructive work is forbidden by God. that the company needs to do is to Thus, a Muslim is required to implement training programs and human continuously improve the quality of life so resources development. On the other hand that its existence is meaningful and the need for training and the enforcement of beneficial before Allah SWT, which human resources, because Islam strongly eventually reaches the degree of Al-Hayat put forward the spirit, as the message of Al-Thoyyibah (a life covered by goodness). Rasulullah that "today should be better than To achieve that degree, every Muslim is yesterday. Tomorrow, it should be better obliged to worship, work, innovate or in than today. Whoever is today worse than other words righteous deeds. Because the yesterday, means wretched. Whoever that essence of life itself is moving the will to day is the same as the day yesterday means create, the urge to give the best and the loss. " Here the spirit of Islam always makes spirit to answer the challenges of the Times. the best, best, and best. Human Resources Development It should not happen to Muslims Human resource development is in who have understood Islam correctly will fact one element of human development. say that "Today I failed. I'm pessimistic According to Widyahartono (1995:7), with tomorrow. "Nothing. In fact he must human development concerns human try hard to work and strive. Umar ibn participation in the process of developing a Khattab had expelled a group of people in country, namely the development of remembrance and asked for sustenance in humans, by humans and for human beings. the morning by praying long ago in the Notoatmojo (1992:2-3), providing a macro mosque. Thus, Umar said, you have to work definition of human resources development and that is where your provision of Allah is an improvement process of human quality will be determined. Allah SWT will not or ability in order to achieve the goal of change the condition of a tribe if the people nation development. This process of themselves do not want to change it. A improvement involves the planning, person will not change forever if he/she development and management of human does not want to change it. He must make

International Journal of Research and Review (ijrrjournal.com) 149 Vol.7; Issue: 4; April 2020 M. Fauzan Azhmy et.al. Analysis of employee performance at syariah hotel (sofyan hotel jakarta case study) changes. Various means of life are characteristic" contains the meaning of presented to make the servants of Allah competence is a deep and inherent SWT as the Caliph Ardhi. One of them is by personality part of the person as well as conducting training. Training will also add predictable behaviour in various knowledge to participants. This is circumstances and tasks of work. While the emphasized by the word of Allah SWT in word "causally related" means competence QS al-Mujadilah/58:11 Training is a vehicle is something that causes or predicts to build human resources to the era of behavior and performance. While the word globalization that is full of challenges. With "criterion-referenced" implies that the regard to this it is realized that training is competency actually predicts who performs fundamental to the employees. Therefore, well and is less well, it is measured by the the training activities can not be ignored so criteria or standard used. much especially in entering the era of According to R Palan (2008:15), the increasingly strict competition, sharp, heavy term competence in English is called in the era of this revolution of 4.0. The "competencies, competence and competent" training and development of human in Bahasa Indonesia translated as resources is necessary, as the world competence, proficiency and empowerment continues to spin, and the development of referring to the condition or quality is science is increasingly advanced. If not capable and appropriate. The English prepared, will be left behind. Tholhah Hasan Dictionary describes the word "competence" (2003:33), said for it needed strong human as a suitable, adequate, or suitable state. resources, the sturdy, human beings who Next in "Competence is being ability to do have a spirit of charity, have a work ethic. something well" which in Bahasa Indonesia For, those in his soul have a passion for interpreted competence is the ability to do charity and work that has a strong assurance something well. Competence is a mixture of to be strong, honorable, advanced, diligent thinking and acting habits. striving, believe in his or her ability and Thus, that competence is an dislike begging, not to be buried in indicator that can demonstrate the presence weakness and despair. Those are the ones of observable deeds and as a concept who can fulfill the message of the Prophet covering the aspects of knowledge, skills, SAW in his words: "A strong believer is values and attitudes that are carried out in better and more liked by God than the weak full. According to Wibowo (2012:324), believer. It is a king to do all that is competence is an ability to carry out or beneficial to you (the hereafter) and seek perform a work or task based on skills and help with God and not be a weak man." knowledge and supported by the working Thus, so that we do not belong to a attitude demanded by the work. Thus it can weak believer, left behind, buried in despair. be concluded that competence is one of the Therefore, human resource training and elements that someone has relating to the development need to get important attention skills, knowledge, experience and other to advance employee skills in the future. elements needed in completing a job well. Competence Competence in Islam The competencies described by The competence in the language is Agus Dharma (2003:81), competence are Ahliyyah, which means worthiness. Ash- the underlying characteristics of a person Shawi, Shalah and Abdullah al-Mushlih and relate to the effectiveness of individual (2011:37) explained, in the term Syar ‟ i is performance in his work "an underlying the belief of an individual to obligate and characteristic is of an individual which is carry out obligations, or in other languages causally related to criterion referenced the capability of the individual who is the effective and or superior performance in a backup of the rights that he must get rights job or situation". The word "Underlying

International Journal of Research and Review (ijrrjournal.com) 150 Vol.7; Issue: 4; April 2020 M. Fauzan Azhmy et.al. Analysis of employee performance at syariah hotel (sofyan hotel jakarta case study) or that is mandatory responsibility for him According to the ILO conference (obligation). number 100, compensation can be defined Jensen Sinamo (2009:6) explains, there are as; "Wage/salary, principal, or minimum three important components that appear in and any additional emolument paid directly human self-competence, namely skills, or indirectly, whether in cash or goods, by abilities and work ethic: an entrepreneur to a worker in relation to a 1) Skill working relationship. In human resource Skills are owned by employees based on the management, compensation is a complex experience he did during work. Skills can and confusing issue. One of the most increase when an employee has a longer difficult tasks for human resource managers lifetime than an employee with fewer is to develop a scale or a salary structure working days. that meets fair and feasible requirements. 2) Ability There is no definitive and actually a The ability of the employee is based on systematic approach in the assessment the talent he has brought from childhood known as job grading evaluation and job or earned by the time of his education. evaluation. The better the education of an employee, Compensation in Islam the higher the skills gained. In the context of the working world 3) Work ethic today, the company implements different The work ethic is connected with wage systems, both in terms of time and the employee attitudes and motivation. The amount of wages of each worker according relentless principle of working as a basis to its rank, position and the subdivision. for the high work ethic of employees Basically, all the ways of the wage can be In running the Sharia banking industry, applied with the principle of justice. every employee must have competency Nur'aini Firmanda (2014:141) in his journal based on the value of Islaman. Therefore, explains, Justice is a thorough term, there are several characters that must have including all the clean and honest nature of (Kartajaya, 2006:120): Shiddiq (True and the heart. In addition, through a hadith honest), trust (trustworthy, credible) Rasulullah hinting that the wage should be Syaja'ah (intelligent), Tabligh done on time. "Give the wages of workers (communicative). before drying out the rigor." Narrated by Ibn Compensation Maajah, 2/817; Shahihul Jami ‟, 1493) There are some definitions or The obligation of employers or understandings that experts are presented employers to employees or workers, among about compensation. According to Husen others, provides a decent wage, provide a Umar (2005:6), compensation could be workplace, provide comfort, safety and defined as something the employee received security guarantees, improve workers ' as a reply to services for their work. proficiency and skills, develop worker National Wage Research Council, in personalities, assist employees to succeed, Heidjrachman and Husnan (2002:138), and reward achievements, as well as social providing a definition of wages is an and severance benefits. acceptance as a reward from the employer a) Giving wages. Wages are the right of to the beneficiary for a work or service that worker or Labour accepted and has been or will be performed, functioning expressed in the form of money in return as a guarantee of a viable survival for for an entrepreneur or employer to a humanity and production, expressed or designated employee and payable assessed in the form of money stipulated by pursuant to a work agreement, an agreement, statute, and regulation, and agreement or regulatory law, including payable on the basis of a working agreement benefits for the worker and his/her between the employer and the recipient.

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family for a work and/or service that has a) Physiological needs. Such as eating, been or will be provided. drinking, sugar, salt, protein, as well as b) Provide workplace and give working the need for rest. comfort. The ideal workplace meets b) Security requirements. It is the need for several criteria, namely safety and long term life defence. safety, comfort, health, hygiene, and c) Social needs. Once the need for completeness of facilities and physiological and security is relatively infrastructure. Safety and safety of satisfied, the need is to possess or employees are obtained when supported become part of a social group and love by the physical condition of the building becomes the dominant goal. that is strong and far from the sources d) The need for self-esteem. There are two causing the accident, such as a source of self-esteem, namely: first, self-esteem, fire that can cause fire. such as confidence, independence and c) Improve worker's prowess and freedom. Secondly, self-esteem from personality, and help them to succeed other people (respect from other) such as forward a company's pullback, among status, fame, honor, be an important others, is determined by the quality of person, and good judgment from others. work of its employees, and the quality of e) Self-actualisation. It is the desire to gain the work is determined by its skill and satisfaction with himself (self skills. Therefore, improving worker fullfilment). Based on Maslow's theory skills and skill is the need for every of unsatisfied needs is the main company. It can be undertaken by motivator of the behaviour, and the need organizing training for employees and at the lowest level of the hierarchy will sending employees to follow the take precedence before the higher levels. necessary trainings. At the given time only one type of need d) Providing protection, welfare, social that motivates the occurrence of benefits, and severance entrepreneurs behavior, and the impossible to skip a Berkewajban provide safety and certain level. Once an individual occupational safety assurance to satisfies one type of need, he will try to employees. Some employees work satisfy the needs of the next level in the indoors, and others work outdoors. The hierarchy, and this level will be the workspace should ensure the safety and focus of motivation. safety of employees. It is realized by the Motivation in Islam procurement of a physically sturdy In the Treasures of Islamic Sciences, workspace that is not prone to Marwan Ibrahim (1998:91), explained that earthquakes. there is a definition expressed by the experts Motivation of life sciences, that motivation is a There are a variety of motivational psychological or mental desire that exists in theories in which the theory emphasizes the a person, this desire affects the behavior of importance of understanding the factors that the special circumstances to fulfill what it is, are found in individuals that cause certain this desire in the form of urges or impulses behaviors. These theories are expressed by or interfaith to do something. some experts as follows: The terminology of motivation in The theory of motivation according to Islam is called ad Daafi ' in a singular, or ad Abraham H. Maslow: Man is motivated to dawaafi ' in the plural. In his article, Al satisfy the number of needs inherent in each Kaysi explained that mental sciences human being who tend to be innate. This experts divide the motivation or self-desire requirement consists of five types and into two parts, namely: (1) primary formed in a level or hierarchy of needs, encouragement, and (2) secondary namely: encouragement. Primary encouragement is

International Journal of Research and Review (ijrrjournal.com) 152 Vol.7; Issue: 4; April 2020 M. Fauzan Azhmy et.al. Analysis of employee performance at syariah hotel (sofyan hotel jakarta case study) also called basic motivation/encouragement employees are judged by what he has or nature. Primary encouragement can be done. It is bad that the employee's image impulses/hunger or thirst, in this case is on itself. The officer who determines humans do not need to be in a matter to get he will succeed or not. And even the this flavor. While the secondary impulse is officer himself determines his position the motivation/encouragement to be in the company. If the employee has a cultivated. In terms of this impulse, humans good performance, surely he will get a differ from one another. Finding the promotion. But instead when it performs motivation theory of Islamic thought is very poorly, then mutations or even difficult, including for Muslim scholars. If suspension to be acquired. there is, it is only a scientific interpretation b) Performance (Job achievement) of some verses of the Qur'an or hadith of the According to Malayu S.P. Hasibuan prophet which is more relevant to the (2000:34), is "a work that is motivational theories. accomplished by a person in carrying To know the motivation of work in out the duties charged to him which is Islam, we need to understand the function based on proficiency, experience and first and position work. Earning a living in seriousness and time". An employee will Islam is an obligation. Islam is the Fitrah have optimal performance when the religion, which suits human needs, work is in accordance with his ability. including physical needs. And, one way of But sometimes a clerk is placed in a fulfilling that physical need is to work. The place that does not conform to his motivation of work in Islam is to make a ability. This can occur due to weak living that is part of worship. The ability of human resources in placing motivation of work in Islam is not to pursue employees. But we can not blame the the life of Hedonis, not also to the status, human resources completely, because it what else to pursue wealth by all means. could be no other employee found. So Thus, the motivation of work in Islam, not you have to be placed in a position. But only living solely but as a duty of worship for an employee with a good work ethic, of God after the worship of other fardlu. he will make the job a new challenge so Working for a living is a special thing in the that he will continue to strive to provide view of Islam. and improve his best ability to achieve Performance optimal performance. Performance in the organization is c) The performance according to Veizal an answer to the successful or absence of a Rivai (2004:309), is a "real behavior that defined organizational goal. Superiors or is shown by everyone as a work managers often do not pay attention unless achievement produced by employees in they are very bad or everything is all too accordance with their role in the wrong. Too often the manager does not company". That's the difference in know how bad the performance has slumped performance with work ethic. Because so that the company/agency faces a serious performance can be seen directly. So crisis. The profound adverse effects of the that employees do not have to struggle organization resulted in and ignored the to show that he has succeeded. By warning signs of declining performance. working on roles and portions, people a) Performance (work achievement) will see that the employee has a according to Anwar Prabu performance. Mangkunegara (2000:67), is "the work Performance in Islam of quality and quantity achieved by a According to Abu Fahmi, et.al person in carrying out his duties in (2014:183), the performance assessment of accordance with the responsibilities the sharia human resources in principle is to given to him". This means that plan, monitor, and evaluate employees '

International Journal of Research and Review (ijrrjournal.com) 153 Vol.7; Issue: 4; April 2020 M. Fauzan Azhmy et.al. Analysis of employee performance at syariah hotel (sofyan hotel jakarta case study) work. To align with the purpose of the speakers, Mr. Rahmat Triutomo as manager company, namely business and of HRD Hotel Sofyan located at Arva Mardhotillah. However, to assess a Building, Jl. Gondangdia Lama No. 40 BC performance that Intangible is not easy. Menteng, central Jakarta. He was born in In the same book described how the Jakarta 2 April 1970, his last education was Performance assessment object experienced a Bachelor of Economics (S.E) Accounting the evolution of an individual approach of the High School of Economics of centered move toward job centered, and Indonesia Jakarta, as well as Mr. Hafizuddin eventually centered on the target (objective Ahmad, Lc which is the Sharia Supervisory centered). In this connection can also be Council or Sharia supervisory board in attributed as an inputprocess-output process, Sofyan Hotel. He was born in Padang ie the individual as an input in the form of Panjang 23 May 1971, completing the traits or its personality. The shift then occurs course Sl (Faculty of Sharia) in LIPIA towards the orientation of the output, i.e. a branch of Imam Malik University of person's performance assessment is based Riyadh's IBNU Saud Saudi Arabia in the on the results (outputs) and is usually also year 1997. He has been active as a lecturer referred to as result oriented performance in several Islamic and Arabic study appraisal. institutions and lecturer at the Abdi Nusantara Nursing Academy and MATERIALS & METHODS Trianandra College of Economics and until Methodology now serves as the Sharia supervisory board This research uses mixed methods (mix at Sofyan Hotel from 2002. The results of Methode). Seto Mulyadi, et.al (2019:151) interviews gained that the work ethic, explains, the type of sequential mixed- human resource development, competence, Methode in which the steps or processes are compensation and motivation are the qualitatively obtained then followed by defining variables of employee performance quantitative methods to expand the in Sofyan Jakarta Hotel, with motivation as discoveries found in the research. This the most significant variable that has research is done by deep interview of two influence on the employee's performance.

Sub Structure Pathway Analysis Results I Sub Structure Pathway Analysis Results II

Work Ethic Work Ethic

PY1X1 PY2X1 0,131 0,092 Human Human Resources Resources PY2X2 Development Development 0,161 PY1X2 0,175 PY2X3 Performance Motivation Competence 0,288 PY X Competence 1 3 0,247 PY2X4 Compensation 0,206

PY1X4 e1 e2 Compensation PY2Y1 0,170 0,617 0,481 0,276 Motivation

Y1 = 0.131X1 + 0.175X2 + 0.247X3 + 0.170X4 + 0.617 Y2 = 0.092X1 + 0.161X2 + 0.288X3 + 0.206X4 + 0.276Y1 + 0.481

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RESULT questionnaire derived from employees This research generates methods that can be where it is obtained that competence used as the basis for obtaining Shariah role (ability) is a differentiator between one models. These methods are: employee and another employee. The more 1. Method of Tilawah skills it has, the better it will be to give you The implication is to cultivate the reading of performance. the Qur'an as a form of psychological 4. The Hikmah method coaching to enhance personal sincerity by The ability to lay down a hidden lesson or reading verses of God. In other words, the philosophical knowledge of an incident. In sharia human resources must be able to read this case Shariah human resources must the Qur'an. So this is an absolute condition have the ability to give ideas and ideas. It is in employee acceptance in Sharia business the hardest. Because it is not uncommon of Syariah Hotel. It can be found in human resources are only considered as interviews with human resources managers machines and complementary sufferers only and DPS that by reading the Qur'an it is so very rarely heard advice and input. But hoped to have implications for the Akhlaq that does not make human resources can not that will be displayed by human resources contribute to the idea and ideas. Because it against consumers and others. is a practical human resources that directly 2. Ta'lim Method feel how to interact with consumers. The implications are to teach employees Industry-Required Competencies about the work ethic, the socialization of the Azhari (2011:475) explains that the value, vision, mission of the institution and tough human resources of Sharia economy duties or obligations of employees. This is certainly cannot be born instantaneously. It done to improve performance or re-increase takes a planned education program, the motivation of actual work. In other Systemist and able to answer the needs of words, the sharia human resources are the future market. In this context, a higher obliged to memorize, know, and understand education institution that specifically everything about the company in which it manages the economic education of Shari'ah works. Therefore, there is no human is an undisputed necessity. From this higher resources that work in the company in a education institution, will be Iahir human very short duration, because for the human resource Paripuma Sharia, borrowing the resources of Sharia, the company is not only language of Sri Edi Swasono; That a place to make a living but a responsibility overwhelms conventional economic like home and the motivation that has more sciences. Master the Science of likely to be Ukhrawi. This is in accordance contemporary economics and very master of with the results of interviews with DPS, that Sharia sciences, especially the Islamic the motivation is spirit in performance. For economy. More details of the extraordinary that motivation is intent, and as we know great teacher of Syarif Hidayatullah State that God himself judged all things his Islamic University said: servants began from his intention. "Without the paradigms shifting above, the 3. Tazkiyah's method form is an exploitative economic system and The implications are training to change the Ribawi. The Sharia economist should also behaviour and performance that needs to be be a conventional and contemporary fixed. Sharia human resources must have a economist, so as to be able to correct, transdisciplinary knowledge, not closed and improve and be more resilient and capable restrictive to the outside world. This is the to deliver sharia economics towards the challenge of human resources of sharia, creation of justice and benefits of Ummat, which is considered incompetent in other for the sake of the world and the hereafter. areas except for worship alone. This is in Religiusity is more mainstream than a accordance with the results of a religious identity ".

International Journal of Research and Review (ijrrjournal.com) 155 Vol.7; Issue: 4; April 2020 M. Fauzan Azhmy et.al. Analysis of employee performance at syariah hotel (sofyan hotel jakarta case study)

In an effort to provide robust human 3. Akmal, Azhari Tarigan, “Dari Etika ke resources. Who have multi talents, higher Spriritualitas Bisnis”, (Medan:IAIN PRESS, education institutions that manage the sharia 2014) economy continue to be challenged to be 4. Akmal, Azhari Tarigan, “Pendidikan Tinggi able to prepare their alumni to be able to dan Ketersediaan SDM Ekonomi Syariah”, (Padang Lawas:Jurnal Al-Razi, Vol.4, Thn compete into the workforce. II, Sekolah Tinggi Agama Islam Barumun Raya, 2011) CONCLUSION 5. Akmal, Azhari Tarigan, “Konsep Halal Based on the explanation-the previous Dalam Perspektif Al-Quran”, explanation can be drawn conclusions as (Medan:Waspada, Jumat 11 April 2014) follows: 6. Dharma, Agus,“Manajemen Supervisi”, 1. Until the end of 2019 New Year 5 hotels (Jakarta : Raja Grafindo Persada, 2003) in Indonesia that have certificate Halal 7. Didik J. Rachbin, Pembangun Ekonomi Majelis Ulama Indonesia and right to Sumber Daya Manusia. (Jakarta: PT. bear Hotel with Sharia system. One of Gramedia Widiasarana Indonesia, 2001) them is Hotel Sofyan Jakarta. It means 8. Fahmi, Abu, Agus Siswanto, Muhammad Fahri Farid dan M.M Arijulman, “HRD that it is not entitled to a hotel that Syariah Teori dan Implementasi Manajemen claims sharia but does not have a Sumber Daya Manusia Berbasis Syariah”, certificate either from Kemenparekraf (Jakarta:Gramedia Pustaka Utama, 2014) and Indonesian Ulama Council. 9. Firmandari, Nuraini, “Pengaruh 2. Based on qualitative method, motivation Kompensasi terhadap Kinerja Karyawan is the main variable in the performance Dengan Motivasi Kerja SebagaiVariabel of employees when compared with the Moderasi (Studi Pada Bank Syariah Mandiri work ethic, human resources Kantor Cabang Yogyakarta)”, development, competence and (Yogyakarta:Jurnal EKSBISI, Vol.IX, No.1, compensation and based on quantitative UIN Sunan Kalijaga, 2014) methods, competence is the main 10. Hasibuan, Malayu, “Manajemen Sumber Daya Manusia”.(Jakarta:Bumi Aksara, variable in determining the performance 2000) of employees when compared with the 11. Heidjrachman, Suad Husnan. “Manajemen work ethic, human resources Personalia”, (Yogyakarta,BPFE, 2002) development. Compensation and 12. Jansen H. Sinamo, “8 Etos Kerja motivation. Profesional”, (Jakarta: PT. Malta Printindo, 3. Based on the results of the study with 2008) mixed methods (mix Methode) and the 13. Kartajaya, Hermawan, “Syariah Marketing”, Sharia Maqashid analysis, then obtained (Bandung, Mizan Media Utama,2006) 4 methods to form the sharia human 14. Mangkunegara, A.A.Anwar resources, the method is Ta'lim method, Prabu.”Manajemen Sumber Daya Manusia method of Tilawah, Tazkiyah and Perusahaan”. Bandung:PT. Remaja Rosda Karya, 2000) method of wisdom. 15. Muhammad Tholhah Hasan, Islam dan

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Daya Saing Organisasi, Seri Manajemen 23. Widyahartono.Pengembangan Sumber Daya Sumber Daya Manusia”, (2008) Manusia. (Majalah Bank dan Manajemen. 19. Sinamo, Jansen, “8 Etos Kerja Dalam Edisi November-Desember, PT. Bank Bisnis”, (Institut Darma Mahardika, Jakarta, Negara Indonesia, 1995) 2009) 24. Wibowo, “Manajemen Kinerja”, (Jakarta: 20. Soekidjo Notoatmojo, Pengembangan Rajawali Press, 2012) Sumber Daya Manusia. (Jakarta: Rineka Cipta, 1992) How to cite this article: Azhmy MF, Asmuni, 21. Toto Tasmara, Etos Kerja Pribadi Muslim, Tarigan AA. Analysis of employee performance (Yogyakarta: PT Dana Bhakti Prima at syariah hotel (sofyan hotel jakarta case Yasa,1995) study). International Journal of Research and 22. Umar, Husein, “Riset SDM dalam Review. 2020; 7(4): 146-157. Organisasi”, (Jakarta:Gramedia Pustaka Utama, 2005)

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