Barbarians at the Gateway (and just about everywhere else): A Brief Managerial Introduction to Information Security Issues1 a gallaugher.com case provided free to faculty & students for non-commercial use © Copyright 1997-2009, John M. Gallaugher, Ph.D. – for more info see: http://www.gallaugher.com/chapters.html Draft version last modified: Dec. 7 , 2009 – comments welcome
[email protected] Note: this is an earlier version of the chapter. All chapters updated Dec. 2009 are now hosted (and still free) at http://www.flatworldknowledge.com. For details see the ‘Courseware’ section of http://gallaugher.com INTRODUCTION LEARNING OBJECTIVES: After studying this section you should be able to: 1. Recognize that information security breaches are on the rise. 2. Understand the potentially damaging impact of security breaches. 3. Recognize that information security must be made a top organizational priority. Sitting in the parking lot of a Minneapolis Marshalls, a hacker armed with a laptop and a telescope‐shaped antenna infiltrated the store’s network via an insecure Wi‐Fi base station. The attack launched what would become a billion‐dollar plus nightmare scenario for TJX, the parent of retail chains that include Marshalls, Home Goods, and T.J. Maxx. Over a period of several months, the hacker and his gang stole at least 45.7 million credit and debit card numbers, and pilfered driver’s license and other private information from an additional 450,000 customers2. TJX, at the time a $17.5 billion, Fortune 500 firm, was left reeling from the incident. The attack deeply damaged the firm’s reputation.