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Capitol Corridor Service Performance

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CAPITOL CORRIDOR SERVICE PERFORMANCE In July 2016, the Capitol Corridor had one of its best months in the history of the service. Ridership was the highest ever, with a total of 128,655 passengers, a 1.7% year‐over‐year (YOY) increase. Revenue was up 4.6% compared to July 2015. Compared to June 2016, On‐ Time Performance (OTP) slipped slightly from 96% to 95%, yet was still above the FY16 standard of 90%. The Year‐To‐Date (YTD) results continue to be in positive territory. Compared to FY15, FYTD16 ridership and revenue are up 5.5%, with the System Operating Ratio at 55%, five percentage points above the 50% standard. YTD OTP is 94%, which keeps the Capitol Corridor in the #1 spot for service reliability in the national Amtrak intercity passenger rail network. The FYTD16 customer satisfaction scores (through June 2016) are at 89% “Highly Satisfied”, one point above the FY16 standard of 88%. The following are ridership highlights for July 2016: Average weekend ridership for July was down 7% versus July 2015. To address these continued decreases in weekend ridership, the CCJPA is modifying the weekend/holiday train schedule effective August 22, 2016, to slot trains at times that align with typical weekend travel patterns. Average July weekday ridership yielded a 9% increase thanks to continued growth on the trains serving San Jose/Silicon Valley and Placer County stations. Amtrak has sent detailed performance results (see attached) for June 2016 and provided below is a summary of the attached tables: OTP: June 2016 system end‐point OTP was a stellar 96% compared to 93% for May 2016. Those weekday trains that decreased in OTP were still above the standard of 90%; however, there were a few weekend trains that slipped below the 90% OTP standard. The CCJPA will work with Amtrak and UPRR to address these underperforming trains. Station Ridership: All stations showed YOY ridership gains for June 2016 with the exception of Roseville (which had a slight decrease of 0.8%). Notwithstanding the June result for Roseville, all stations have positive ridership growth for FYTD16. JULY 2016 CAPITOL CORRIDOR SERVICE PERFORMANCE City Pair Ridership/Revenues: The only city‐pairs showing notable declines (‐5% or more) for both June 2016 and FYTD16 are Berkeley‐Davis and Emeryville‐Suisun City. Still, these station pairs are performing steady for FYTD16. The Berkeley‐Davis decline is likely being offset by growth in the Richmond‐Davis city‐pair, with passengers using BART to travel between Richmond and Berkeley. Upcoming Schedule Change (effective August 22, 2016): Service Optimization Plans Using daily data downloads from Amtrak and working with Amtrak staff, CCJPA staff has reconfigured the weekend and weekday train schedules to contain/reduce costs and/or increase ridership and revenues. This is the first major schedule change since August 2006. Both host railroads for the Capitol Corridor route (Caltrain and Union Pacific Railroad) approved the schedule changes with an effective date of August 22, 2016. The new schedule aims to: 1) Meet the increasing demand for service during the weekday morning and afternoon peak travel hours; 2) offer greater trip frequency during popular weekend travel periods; 3) provide later evening trains out of Sacramento on weekdays and weekends; and 4) restore select bus trips between Emeryville and San Francisco. CCJPA staff has begun the production of the published timetables for public distribution, and outreach began in late July to raise awareness of this schedule change. California Funding Opportunities With the passage and enactment of State Budget Act for FY2016‐17 in June 2016, the Legislature will reconvene in August 2016 and restart discussions about developing a legislative proposal to enhance the state’s transportation funding programs that will, among other things, initiate a Fix‐It‐First program for the state highways and local roads, improve the state’s goods movement/freight corridors, and address the decline in the state’s financial support for the transit and IPR services. FY 2017 Federal Appropriations With Congress not expected to be back in session until September, little time remains before the start of the next federal fiscal year (October 1, 2016) and it is likely that a short‐term Continuing Resolution (CR) will not be passed for Federal FY17 until the Congress convenes at the end of this session, November‐December 2016 or until the start of the next session in early 2017. Customer Service Program Upgrades Bicycle Access Program: CCJPA staff continues to work with station owners to install eLockers. Amtrak is the lead for installation of the eLockers located within the envelope of the station platform, while CCJPA staff will lead the installation with station owners for those eLockers located in the non‐platform, public access areas. Contractual duties include insurance coverage and liability responsibilities, securing building permits and rights of occupancy, and completing funding and related installation contracts. Work has also begun with potential bike parking vendors to explore new ways of storing more bicycles in the spaces we have. CCJPA is searching for funds to gradually add more bike space on the passenger rail cars in the fleet. JULY 2016 CAPITOL CORRIDOR SERVICE PERFORMANCE Richmond Station Platform Improvements: The CCJPA staff has been working with BART on two access improvement projects at the Richmond station: (1) installation of a flashing light/beacon at the Capitol Corridor/Amtrak Richmond station platform. The beacon will indicate to conductors on Sacramento/Auburn Capitol Corridor trains that a BART train is approaching. This will allow conductors to wait for passengers to transfer from the inbound BART train when the beacon is flashing; and (2) installation of a Clipper Card Parking Validation Machine (PVM) on the Capitol Corridor/Amtrak boarding platform so Capitol Corridor passengers parking at the Richmond BART parking garage can pay/validate parking with their Clipper Card on the train platform. Funding has been secured for these projects. Work has begun to design these improvements. The preliminary target completion date is spring 2017. Marketing: Four fare discounts are currently in place to promote Capitol Corridor ridership: The Weekend Take 5 through Labor Day; the Senior Midweek through September 1; Friends & Family through January 2, 2017; and Oakland A’s 25% off travel to the Coliseum through the end of the baseball season. A comprehensive marketing campaign (primarily for Take 5) featuring social media, digital, and radio ads will run during July and August in the Sacramento and Bay Area markets. Staff continues to work on a number of partnerships, including Cal Athletics/Football, KHTK for the upcoming Raiders season, San Jose Jazz Summer Fest, the Eat Real Festival in Jack London Square, and SHN (Lion King). We are also exploring opportunities with Live Nation and the new Golden One Arena opening in Fall 2017 in downtown Sacramento. Safety Initiatives Security Cameras at Capitol Corridor Stations: Funding has been secured to install cameras and surveillance equipment at the Rocklin, Roseville, and Suisun stations. Work has begun to install these security system improvements, with a target date for completion of spring 2017. Positive Train Control: While Congress enacted a three‐year extension of PTC in November 2015, the Union Pacific Railroad remains committed to first implementing PTC in the Los Angeles basin, followed next by Northern California. Testing of the PTC system is continuing in the Los Angeles basin, and will begin in late August in the Northern California area. With respect to the installation of the PTC equipment on the state‐owned rail equipment in Northern California, hardware (electronic equipment) has been installed on all locomotives and cab cars. The next steps include (1) software installation and testing of the rail vehicles and (2) implementation of a remote server to communicate the train’s position to the host railroad dispatch center. All of this work is expected to completed in spring 2017. Project Updates Travel Time Savings Project: UPRR, in consultation with the CCJPA, is completing the phasing plan for the project, which will develop work programs, schedules, and budgets for each of the two planned phases: 1) Oakland‐Benicia, and 2) Oakland‐Santa Clara. Capitol Corridor trains traveling between Sacramento and San Jose will realize up to 10 minutes in reduced travel time. This project is funded in part by $4.62 million in 2015 Cap and Trade TIRCP funds, together with other Capitol Corridor funds. The Union Pacific Railroad expects to begin work on this project in late 2016/early 2017. JULY 2016 CAPITOL CORRIDOR SERVICE PERFORMANCE Oakland‐San Jose Phase 2 Track Project: The engineering and environmental consultants continue working for CCJPA on the Newark‐Albrae and Great America double track segments. Initial survey data has been gathered and conceptual design is advancing. Concurrently, Caltrain is completing the design and environmental plans for the track upgrades into and out of the San Jose Diridon station terminal facility as a means to accommodate additional Capitol Corridor trains. Sacramento‐Roseville 3rd Track Project: With the adoption of the California environmental review document by the CCJPA Board at its November 18, 2015 meeting, staff has worked out a phased implementation plan for the project (see California Funding Opportunities on this memo) with the Union Pacific Railroad. In breaking news, the CCJPA was recently successful in receiving an award of nearly $9 million 2016 Cap and Trade TIRCP funds to complete Phase 1 of the Sacramento‐Roseville 3rd Track Project, which upon completion of such upgrades will add two additional trains to/from Roseville for a total of three round trips serving Roseville. Outlook – Closing Capitol Corridor continues to show solid performance results for the "Three R's” – Ridership, Revenue, and Reliability – while costs remain under budget, and customer satisfaction scores are the highest in the history of the service.
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