Legislative and Community Input
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Metropolitan Transportation Authority Office of Legislative and Community Input Compilation of Concerns, Comments and Recommendations Pursuant to Chapter 25 of the Laws of 2009 August 16, 2009 through February 10, 2010 Senate, Legislator's Name of Agency Request/Concern/ Close Out Assembly or Name (none if Legislator's or Date Received MTA Response or Proactive Notification or Briefing Tracking Recommendation Expressed Date PCAC PCAC) PCAC Contact Noise complaint on behalf of constituent regarding Henry Hudson B&T905 Assembly Dinowitz, Jeffrey 06/01/09 Explanation of noise given and promise to monitor going forward. 06/01/09 construction. Sen. Klein's office called the Bronx Whitestone Bridge to clarify ownership info on Ferry Point Park Service Road. He was referred to B&T906 Senate Klein, Jeffrey John Doyle 06/10/09 Property under NYC DOT not B&T. 06/10/09 NYC DOT Office of the Bronx Borough Commissioner, as the road is not B&T property. LIRR1123 Senate Padavan, Frank 06/18/09 Constituent Concerns regarding Broadway Station Information provided 07/20/09 Constituent concerns regarding pedestrian overpass at Bay Shore Information provided regarding inspection and schedule of repairs and LIRR1117 Senate Johnson, Owen 06/22/09 08/04/09 Station description of work being done NYCT provided a thorough review of the F line report and presented the MTAHQ1027 Senate Squadron, Daniel Raskin, John 6/23/2009 Requested a comprehensive study on the F line. 10/08/09 findings to Senator Squadron and his staff. Senator informed of investigation and review of situation. Constituent sent LIRR1120 Senate Johnson, Owen 06/26/09 Constituent inquiry regarding retiree health benefit issue 07/16/09 letter. Fuschillo, Jr., Information provided to Senator that property belongs to Town of LIRR1119 Senate 07/01/09 Constituent request to place bench at memorial near Seaford Station 08/04/09 Charles Hempstead and would have to get approval - but LIRR supports Customer objected to a conductor asking him for photo ID to validate his Copied Ms. Wells on an e-mail to the customer explaining railroad policy MNR973 PCAC Janice Wells 7/7/2009 7/17/2009 usage of a Medicare card for reduced fare. and apologizing for any rudeness from Metro-North staff. Constituent contacted Alessi's office to ask why Bronx-Whitestone Explained about Throgs Neck Bridge major construction fire and reason Bridge was closed on July 10th; he apparently mixed up with Throgs B&T907 Assembly Alessi, Marc Mike 07/27/09 behind bridge closure (which is B&T's call to make); also that BWB was 07/27/09 Neck, scene of fire that shut down bridge most of day; BWB handled jammed with overflow traffic diverted from Throgs Neck. overflow and was jammed, so that might've been his confusion. Explained that we have a long waiting list for temp BTOs and are currently Addabbo, Jr., Sen. Addabbo is sponsoring job fair in Glendale, Queens and wanted to B&T908 Senate Pete DeLucia 07/30/09 not hiring for any other jobs; referred them to NYCT for potential 08/10/09 Joseph know if B&T would like to participate and man a table w/job info. participation in job fair. Information provided to Senator that Pension Office already sent Constituent concerns regarding lack of response on request for pension LIRR1118 Senate Johnson, Owen 07/30/09 information to constituent and LIRR followed up with letter to confirm 08/04/09 estimates receipt Two Complaints regarding horn noise and some conductors blowing Information provided about FRA horn regulations and that work was being LIRR1122 Senate Skelos, Dean Smith, Sandy 07/31/09 08/03/09 horns more often than others. done in the area. Fuschillo, Jr., LIRR1124 Senate 08/06/09 Constituent suggestion for ticket office at Massapequa Park station Response Pending Charles LIRR1131 Assembly Alessi, Marc Alessi, Marc 08/07/09 Request for old diesel engines Response Pending LIRR1147 Senate Smith, Malcolm Lee, Chris 08/10/09 Constituent complaint regarding fabric on fence at Dunkirk Yard Information provided that fabric was reinstalled. 08/24/09 Called GM-BWB to re-clarify ownership information of the Ferry Point Park Service Road. The clarification was requested in light of a recent B&T909 Senate Klein, Jeffrey John Doyle 08/12/09 Property under NYC DOT not B&T. 08/12/09 NY Daily News story on the road and calls to the Senator's office from the two primary local civic groups. Monthly LIRRCC Meeting - Suggestion that train crew make Information provided that LIRR currently updating onboard communication announcements regarding delays and provide reasons. Inquiry guidelines (Appendix C) will inform group when re-issued. If possible, will LIRR1132 PCAC Michaels, Maureen 08/13/09 08/19/09 regarding police activity that caused service disruption on various provide copy to LIRRCC. Information provided that disruption due to branches. customer falling on tracks. Information provided that an inspection was conducted for the women's Information requested regardingstatus of men's room at Penn. Also room at Penn from Passenger Services and FedCap. Repairs will be LIRR1136 PCAC Carpenter, Sheila 08/13/09 08/28/09 complaints regarding new women's room. completed within the week. Schedule for men's room provided. Information not satisfactory for PCAC member Maureen Michaels. Information provided that we have on-going track program to remove ties Multi-pronged complaints regarding Port Washington: ties, clean-up of LIRR1137 PCAC Costello, Owen08/13/09 and have completed bulk. Maintenance of Equipment investigated coach 10/01/09 pigeon mess and sweeping of garbage from trains onto tracks. cleaners and situation is being rectified. Page 1 of 99 Senate, Legislator's Name of Agency Request/Concern/ Close Out Assembly or Name (none if Legislator's or Date Received MTA Response or Proactive Notification or Briefing Tracking Recommendation Expressed Date PCAC PCAC) PCAC Contact LIRR1126 Assembly Barra, Robert DeGrace, Barbara 08/14/09 Notification for upcoming Vegetation Management 08/14/09 LIRR1127 Senate Huntley, Shirley Pringle, Monica 08/14/09 Notification for upcoming Vegetation Management 08/14/09 Scarborough, LIRR1128 Assembly Cuaghman, Manuel 08/14/09 Notification for upcoming Vegetation Management 08/14/09 William LIRR1125 Senate Skelos, Dean LoCasio, Tom 08/14/09 Notification for upcoming Vegetation Management 08/14/09 LIRR1130 Senate Smith, Malcolm Saintlaeoi, Mahalia 08/14/09 Notification for upcoming Vegetation Management 08/14/09 LIRR1129 Assembly Ttitus, Michele Butler, Martha 08/14/09 Notification for upcoming Vegetation Management 08/14/09 Ways and Means Roman was emailed the document and placed on the list to receive this MTAHQ1028 Assembly Hedges, Roman 8/14/2009 Requested the weekly Second Avenue Subway update. 08/17/09 Majority weekly. Informed Ms. Prentiss that would check on the service advisories to Ms. Prentiss emailed at 8:16 AM to say she had been unable to take ensure that adequate information is included in service alerts and NYCT2388 PCAC Edith Prentiss 8/15/2009 train because of lack of information concerning train outage. advisories. 8/17/2009 Concern regardingunsecured door for fire extinguisher on train and LIRR1134 PCAC Bringmann, Gerry 08/16/09 Information provided maintenance of trains. Photos sent. LIRR1133 PCAC Bringmann, Gerry 08/16/09 Information requested regarding constituent (returning veteran) resume Information provided that the application was received. 08/25/09 SAS: Informed him that trees would be replanted according to NYCDPR SAS question on tree replacement formula. Requested information on formula. NYCDPR decides where trees will go. Bus Layover: SI express NYCT2292 Assembly Bing, Jonathan Adam Brickman 8/17/2009 buses located on 55th Street between 2nd and 3rd. buses there since July 2007. 8/25/2009 MNR1039 Assembly Brodsky, Richard Mary Jane Shimsky 8/17/2009 Reported that roof above TVM at Philipse Manor Station leaks. Provided response that MNR Forces repaired leak in the roof. 9/2/2009 Informed that the next lines to get this technology will be the numbered NYCT2485 Assembly Jeffries, Hakeem Wayne Williams 8/17/2009 Asked about any planned rollout for real-time information. lines, and no schedule has been planned for the lettered lines as of now. 8/27/2009 NYCT2490 Assembly Maisel, Alan 8/17/2009 Access-A-ride customer left an item on vehicle Customer's walker was found and delivered to residence. 8/18/2009 Information provided regardinggeneral procedures for vegetation LIRR1148 Senate Skelos, Dean Smith, Sandy 08/17/09 Constituent Complaint regarding tree trimming in Lynbrook 08/17/09 management. Signs are posted in the depot prohibiting the use of this street. The bus Bus Co 932 PCAC Kathy 08/17/09 Buses operating on 83rd Street between Astoria Blvd and 23rd Avenue operator who was identified was notified of the violation and will be 08/17/09 receiving a disciplinary hearing. Sent letter dated 8/17 regarding West of Hudson ticket not vaildated for MNR1041 PCAC William Henderson 8/17/2009 Staff worked with NJTRANSIT to address this concern. 10/16/2009 Hudson Line. Asked about service diversions resulting from ceiling collapse at 181 st Discussed station condition. Informed her that mistake on Service Alert NYCT2389 PCAC Edith Prentiss 8/17/2009 station. was already identified and in the process of being fixed. 8/17/2009 Customer Services was given the customer's phone number and agreed NYCT2503 PCAC Jan Wells 8/17/2009 Customer could not reach Customer Services to have an agent contact him directly as soon as possible. 8/17/2009 Senate Dilan, Martin Benware, Thomas 8/18/2009 Proactive MTA briefing for Assembly staff on the Twenty Year Needs 8/18/2009 MTAHQ1031 Malave document and the draft 2010-14 Capital Program MTA Bus Co.