The City of Pedestrian Wayfinding Design Standard Guidelines for Downtown pedways August 2016 Purpose

The detailed design and implementation This document is structured into the of the Downtown pedways sign system is following sections: For any queries relating to pedways signs managed by The City of Edmonton. →→ System overview or pedways content, please contact: At time of going to print, all known pedway →→ Planning principles Tom Beck connections have been evaluated and Planner recommendations made for either updating →→ Sign layout principles Sustainable Development Department the existing signs or introducing new ones. →→ Appendix A: Detailed content 1100 - 10250 101 Street NW, Therefore, this guidelines document serves recommendations Edmonton AB, T5J 3P4 as a reference point for private building The detailed design of the new pedways 780-442-7182 owners that have pedway connections. sign system is currently being finalised and will be included as Appendix B for the final [email protected] Those building owners will have varied version of these guidelines. strategic approaches to their own internal wayfinding. These will be included for information only, as The City of Edmonton will be the This guidelines document does not dictate custodian of the pedways sign system and how a private building owner should design private building owners will need to request their own sign system, and is focused on pedway specific signs through The City of how to integrate with the City of Edmonton Edmonton. pedestrian wayfinding design standard when talking about pedways. It should be used for the following situations: →→ Where an owner’s internal wayfinding strategy includes directing to adjacent buildings via a pedway connection or multiple pedway connections →→ Where owners display a building map on their own signage, either static or digital, that shows pedway connections →→ Where owners talk about adjacent buildings on directories that are connected by pedways

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 002 Contents

1 System overview Appendix A Principles for pedways 1–002 Detailed recommendations A-001 Building owner’s signage within the wider system 1–003 Downtown pedways sign system 1–004 Terminology used in this document 1–005

2 Planning principles Pedway thresholds 2–002 Internal directional signs 2–003 Third party maps 2–004 Terminology 2–005

3 Sign layout principles Directing via pedways 3–002 Internal directional signs 3–003 Pedways on maps 3–004 Integration with a building brand 3–005 The pedway icon 3–006 Contrast 3–007 Use the new icon 3–008 Keep minimum clear space 3–009 Position and size of the pedway icon 3–010 Orientation of pedway feet 3–011 Downtown pedways map for print 3–012 Downtown pedways map for digital 3–013

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 003 1 System overview 1 System overview Principles for pedways

The strategy development for the new Emphasise the buildings Provide a sense of scale Support user agendas pedway sign system was based on research Emphasise the buildings so that users The on-street system uses minutes to Research shows that a user’s primary and consultation, both with the public and understand they are having to navigate indicate approximate walking times. Pedway motivation for making journeys that private building owners. different environments with multiple entry connections also use minutes, reinforcing include pedway connections is to access a and exit points. the understanding of buildings as stepping destination. The following elements are not The design rationale is based on the stones, giving a sense of scale and distance. used to make wayfinding decisions: following principles: If user expectations are managed and they know they are entering different Consistent opening hours →→ Pedway logo / brand Links not routes environments, then the lack of any heavily In order for the user to have confidence to The ‘Pedway’ is not a route network, it is →→ Compass directions signed ‘pedway’ routes inside each building use the pedway connections and provide a collection of many incidental pedway is not a surprise. a consistent message in mapping and →→ Graphic representations of external connections. Emphasise the links, not the advertising, building owners and The City of landmarks whilst indoors routes. In this respect, buildings are treated as Edmonton agreed to publish the following memorable stepping stones in a journey →→ Level of pedway connections On-street thresholds are not pedways access hours: connected by many pedway links, rather It is the responsibility of the building The original pedway system used the pedway than the ‘pedway’ existing as a continuously →→ Monday–Saturday, 6am–11pm owners to identify step free routes within brand icon as a flag at street entrances, signed route through private properties. their spaces and towards connections to indicating the building has one or more →→ Sunday, 6am–6pm adjoining buildings. pedway connections to other buildings. Inside and out →→ LRT, 5am–1am Pedways wayfinding should dovetail with the Pedway connections themselves should However, the on-street thresholds wider city wayfinding typology, graphically Although some buildings may be open longer then be supported by the City of Edmonton themselves are rarely pedway connections and physically, providing a consistent voice or vary during events, these times broadly pedways sign system at the handover and are usually just access to a building inside and out. cover the majority of publicly accessible thresholds between private building and lobby. Pedway signs should only be used at buildings, particularly the more retail and pedway connection. pedway connections themselves. Follow guidelines attraction based destinations. Guidelines allow private building owners Support decision points The on-street pedestrian system indicates to implement their own wayfinding that Provide LRT station exit maps The core City of Edmonton pedways signs major building entrances, and shows pedway connects with the citywide system. LRT stations are key entry points to should support key decision points. The connections between buildings. Existing Downtown and often provide access to majority of these will be at the handover pedway flags will therefore not be needed. Terminology, icons and hierarchy should multiple buildings with their own pedway between building and pedway connection, match, supporting seamless journeys The research into the original pedway connections. with a handful of internal decision points for regardless of brand. system also indicated that few people Stations should provide detailed station exit complex junctions, such as 102nd Street and understood what the flag meant or used it to It is impractical and undesirable to force maps as well as a Downtown Pedways Map at University of Enterprise Square. make journey decisions. For these reasons, heavy pedway ‘route’ signage through station concourse level. Support street exits the flags are not needed, but can be left in buildings on owners. Owners should be Ensure all building street exits are clearly as a legacy item without impacting the new responsible for supporting access through Improve parkade access supported, using the street name to confirm pedway sign system. their own spaces, and guidelines will provide Where pedway connections to parkades are the threshold. the foundation for a consistent approach, necessary, parkade owners need to provide obvious wayfinding for pedestrians moving providing they are followed. Appoint a wayfinding custodian through those parkades. For example, it is A wayfinding custodian should maintain not enough to use the pedway icon on it’s both on-street and pedways wayfinding. own as part of a parkade level directory if it Their role should reflect and manage is not clear what connections are supported, wayfinding policies that have been agreed and where they can be found. with all stakeholders.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 1–002 1 System overview Building owner’s signage within the wider system

Building owners should be responsible for By creating systems that talk to each other supporting access through their own spaces. and to the on-street wayfinding it is possible to provide seamless information to support Whenever possible, the Downtown pedways users on their journeys. sign system should be used to support building connections. Guidelines in this document suggest how building owner’s signage and the pedways sign system should work together to create a consistent approach and seamless user experience.

Building Threshold

4 min Mall 4 min Internal Building name Directional Canada Place

Pedway

Downtown pedways

Canada Place 3 min

Art Gallery of Alberta 3 min 3 min 4 min Edmonton City Centre Mall Manulife Place Churchill LRT Station

Station exits and connections

all ity H to C

ally oor links betweene gener buildings.

reet 9 St hill 9 hurc & C are u d, pedway connections ar Squ Yo ts w Cour : to La Pedway connectionsimes are ind 1 ins herwise statese t turday o Tra Downtown pedways ot Sa t to l Unless ween the xtended. e Mal bet onday ity Centr M ton C Internal open dmon s may be e E 6am–11pm g • e accessed 5am–1 am. allery –6pm Sundays ta m me buildin re Art Glber 6a of A • ton Centce on ntran es to so Edm ay E LRT Stations can btim Pedw access ents, Streets ev e venu 100 A t rains During B6 Stree to T Hall 100 reet ery D3 A St Chanc 100 t C4 Stree 101 enue ntre C3 A Av Ce 101 nue ridge ce D4 Ave 1 Enb Pla 102 t C4 ridge 3 tree Enb sper entre for D 02 S ue & Ja C 1 re inations A4 irst spear B5 2A Aven Cent st F Win 10 nue ary pear 2 De C5 ncis D3 Ave Libr inds re Fra 103 arkade W ent E3 ic A2 Street P adel et C ta Mus nk Place uilding 103 nue Cit Stre Alber C Ba B Ave & re Churchill LRT Station 102 of B ownlee A5 at 4 llery HS Br 103A nue e B Ga C3 n E. e D2 Ave Art st Joh Parkad 104 t E2 Ea F1 e B1 tree ATB th Library Plac 04 S r 3 fe 1 eet vel D5 No D nuli A5 Str et Le ATB ce Ma er 105 Stre D5 Pla C3 Tow 1 eet ATB er MNP wer g A Str D5 ow ding d To ldin 97 eet ll T e Buil e C2 r i F3 Str Be ridg Oxfo ank Bu 99 Hill C2 mb e ank Plac C3 l B E2 Ca Plac rn B Roya ce Centre Bellamy Hill D4 ada ste C5 Pla nce ry 6 son Can We Scotia fere ibra B rier nue F4 dian Con er L 6 G Ave e ana lace C4 Miln D sper Driv C ry P Shaw y A. ary Parkade) Ja ld A5 entu all F4 nle Libr B5 cDona ill 2 C ry H Sta via ton Ma ll H E3 nce re D3 cess mon C6 uga Cha eat (Ac Building McDo lley E3 del tec Hotel Ed 6 tor A t Cita Stan ce D c r indspear E4 Hall ace Pla Sho on Cou W re City e Pl ntre C2 ton E4 Cent 2 erc Ce Sut er ornt D omm nton C2 Tow E5 Map/Directory C dmo TD ouse erta C4 ta E C3 H Alb Del tel YMCA of B3 s Ho Family st rsity are ite ton e Ea D5 nive Squ Su hea Centr U e l W ity West 016) B4 terpris Don entre ov 2 En Hote B3 monton City C en N Ed on C (Op e Westin D3 ont wer ntre Edm To e Ce D4 Hall C3 ton om y Edmon n Welc s 3 to Cit C2 nto Edmo n Law Court E5 o g Edmont uildin E2 pire B Em Station exits and connections 3 C4 int on Po mati Infor

hroom y Was Ke n ectio ing y Conn Shopp dwa nd Pe grou ove urants t Ab ion Resta ree onnect t ay C rk 99 S chill edw und r Pa Chur P gro Ca & ou Below Square Y ts 4 Access our ped aw C Step to L Station e T ranc LR Ent LRT . ns ible ings 4 Trai ess ild to Acc een bu betw links s are oor ction re Mall ind onne t are ay c ty Cen ections edw Ci conn d, p times: state se Pedway se en the ay Edmonton erwi twe aturd ss oth be to S Unle ay 1 am. F rally open – be ene pm Mond s may ry g –11 undays essed 5am ng Galle 5 Downtown pedways 6am m S buildi t • p Ar erta –6 can be acc ome tre b • 6am s es to s Cen of Al T Station s tim nton E LR s o Entrance , acce Edm ng events Duri . Pedway nded exte D ilding e Bu e F mpir tr ations 4 E Cen C nbridge lace estin 4 E e P ains C D C bridg er tre l e En p Cen 5 to Tr tr A4 t & Jas ear et Cen erta Firs insp tre f Alb C5 102 S ry o rancis W Chancery Hal 6 B4 alle F c e 1 Art G E3 r Musi lac ding t fo ank P Buil E2 TB Eas BC B nlee B 5 A orth HS ow E D N C3 E. Br de ATB John arka D5 Place F1 ATB er ng Library PPlace y D5 l Tow uildi e Ke Bel e B D3 nulif r ction C2 ridg Ma onne Camb lace C3 NP Towe r y C A da P ern M Towe wa nd D4 ana est C2 ford uilding Ped rou tre C an W Ox e g F4 adi C3 l Bank B bov Cen Can ce oya e tre ts A ction y ear A5 Pla R Plac e Cen e nne ibrar p Bank lace C5 otia renc ary D Stre y Co L ds ry P Sc onfe Libr e) wa Win ntu ll C4 w C lner kad Ped und Parkade Ce ry Ha Sha . Mi ar e adel E3 nce re F4 ley A rary P nu Cha e at an Ave Below gro & Cit E3 el St ia Lib ton 100 et ess e itad D3 cess v ng mon B6 tre Acc C ll (Ac Buildi l Ed 00 S et ed eatr 2 E4 ce re ec ote 1 tre epp City Ha rce Pla ent Stant ce H D3 0A S St D2 e on C Pla 10 Comm ont C2 ton C4 Street ion 4 dm A Sut tre 101 nue Stat C elta E YMC C2 Tower Cen 3 LRT D ily t TD use rta C 01A Ave e T B3 ites Hotel Eas C3 Ho be C nbridge lace 4 1 nu LR evel Su aton Fam tre t Telus of Al Pedway E e P for D 2 Ave le L Whe s 5 rsity are C4 idg e 0 t essib eet n D ve u ions nbr per entr 1 Acc Str Do entre We Uni Sq nat E Jas ar C D3 2 Stree ue nce B3 onton Cityity CCen B4 rprise tel esti A4 & spe 10 n tra Edm on C nte o D First in B5 Ave En nt D3 ont E C5 ncis W 102A ue Poi Edm ower e Westin H ntre Fra D3 n 3 tre et Ce ta E3 ic ace ng 103 Ave t rmation C onton T2016) Cen D4 Alber us Pl ildi ree Info Edm Nov 6 02 Stre of M Bank Bu A2 St e C2 elcome 4 1 lery BC 103 nu (Open on W urts B t Gal HS rownlee A5 Ave oom ont Co Ar C3 n E. B 103A ue ashr Edm B E2 East Joh Parkade D2 Aven W E5 onton Law ATB rth F1 rary ce 104 et Edm D5 B No Lib Pla B1 Stre ng E2 AT ce D3 ulife 104 oppi D5 a Man r A5 treet Sh 3 ATB Pl g C3 Towe 05 S ower din er 1 et nts nt D5 Buil e MNP Tow ding A1 Stre ra Poi Bell T idge Plac C2 rd Buil 97 t estau ion C2 br ce Oxfo ank F3 tree R mat Cam Pla n Bank C3 al B tre 99 S Hill Infor D4 ada ster Roy Cen E2 amy Can We C5 tia Place nce y Bell ill Park F4 adian Sco fere ibrar ) 6 son H Car y room Can ace 4 Con r L e B rier nue indspear Ke ash A 5 Pl C aw Milne arkad 6 G e W ction W A ntury l Sh y A. ry P D per Ave Driv tre onne Ce F4 Libra Jas nald Cen y C g E3 hancery Halatre Stanle s via ton B5 cDo ill Pedwa und oppin C l e D3 es ing on Ma H gro Sh E3 ade (Acc Build Edm C6 ougall ove Cit l ntec Hotel McD lley Ab s E4 lace Sta lace D6 tor A ection rant City Hal P ntre C2 n P oc Court onn Restau 2 erce n Ce utto 4 Sh on way C D m onto S E nt Ped ound Com A C2 Tower or gr C4 lta Edm YMC TD use erta E5 elow r Park De ly C3 s Ho Alb B Ca B3 tes Hoteln Fami East Telu ty of 4 Sui eato ntre D5 ersi are ed Access Wh Ce West Univ e Squ pp Don City tre 4 ris tel Ste 3 nton Cen B terp o B o City En ion Edm on e Westin H tat D3 ont ower rance Edm on T e D4 LRT S t edway C3 ntr LRT En Pedway connections are indoor Edmont v 2016) e Ce sible C2 No lcom (Open n We rts Acces ated, p onto Cou Edm n Law links betweenis ebuildings. st E5 onto Edm ing E2 Build Empire C4 Unless otherw mes: F e ti 5 connections are generally open Monday to Saturday E between 1pmthes ys 6am–1 Sunda • D –6pm an be accessed • 6am c Pedway C LRT Stationsam. imes to some 6 5am–1 B nded. be exte A During events,y access t ngs ma buildi

ETS station exit signs

1 2 3

On-Street Building owner’s signage Pedway connections The on-street system provides an awareness Inside the individual buildings users should At connection points between buildings of the Downtown pedways network of be guided by the building owner’s signage. pedways specific signs should be used connected buildings and shows entrances to to confirm connections using directional Building signage should follow clear and connections between the buildings. information and provide an overview of guidelines to define the information the connections through map based signs. hierarchy and content that should be This allows users to both plan and confirm included to support connections between their routes. buildings that are part of the network.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 1–003 1 System overview Downtown pedways sign system

The Downtown pedways sign system comprises two core sign types, and a companion sign at LRT stations that uses the ETS brand as part of the ETS sign family. Although stations are not pedways, the core Downtown LRT stations are key arrival points that connect into the pedways and are therefore an important companion piece to the core system. 4 min Edmonton City Centre Mall It is intended to be a predominantly map 4 min Manulife Place Pedway directional sign based system in order that users are Canada Place provided with an overview of the buildings (detailed design TBC) 1575 x 350mm that are connected by pedways at as many decision points as possible. The use of consistent mapping information helps connect to the on-street wayfinding, while further integration with station exit diagams located at key downtown LRT stations helps to support users throughout Downtown pedways Canada Place 3 min their journeys. 3 min Edmonton City Hall 3 min 4 min Edmonton City Centre Mall Please use the contact details at the front of Manulife Place Churchill LRT Station this document if you would like to get more Station exits and connections

to City Hall

99 Street & Churchill Square You detail of the design specification for the to Pedway connections are indoor links between buildings. 1 Downtown pedways to Trains Unless otherwise stated, pedway connections are generally

open between these times: Edmonton City Centre Mall • 6am–11pm Monday to Saturday Art Gallery • 6am–6pm Sundays of Alberta Edmonton Centre LRT Stations can be accessed 5am–1 am. Pedway Entrance Streets

100 Avenue Downtown pedways sign system. During events, access times to some buildingsB6 may be extended. to Trains 100 Street D3 100A Street Chancery Hall C4 101 Street C3 101A Avenue D4 1 102 Avenue C4 D3 Enbridge Place 102 Street A4 B5 First & Jasper 102A Avenue 2 Destinations C5 D3 Library Francis Winspear Centre for 103 Avenue Windspear Centre E3 A2 Parkade Music 103 Street & Citadel Churchill LRT Station 102 Street Centre A5 eatre HSBC Bank Place 103A Avenue B4 C3 D2 Art Gallery of Alberta John E. Brownlee Building 104 Avenue E2 F1 B1 ATB East Library Parkade 104 Street D5 D3 A5 ATB North Manulife Place 105 Street Street Level D5 C3 A1 ATB Place MNP Tower 97 Street D5 C2 F3 Bell Tower Oxford Tower 99 Street C2 C3 E2 Cambridge ceBuilding Royal Bank Building Bellamy Hill D4 C5 B6 Canada Pla Grierson Hill F4 C4 D6 Canadian Western Bank Place Shaw Conference Centre A5 F4 B5 2 Century Place Stanley A. Milner Library MacDonald Drive E3 D3 C6 Chancery Hall (Access via Library Parkade) McDougall Hill E3 D6 ear Citadel eatre Building Shoctor Alley Windsp E4 C2 E4 City Hall Sutton Place Hotel Edmonton ornton Court Centre D2 C2 Commerce Place TD Tower E5 C4 Edmonton Centre C3 Delta Telus House B3 D5 Suites Hotel B4 Don Wheaton Family YMCA Enterprise Square B3 Edmonton City Centre East e Westin Hotel D3 Edmonton City Centre West D4 C3 Edmonton Tower (Open Nov 2016) 3 to City Hall C2 Edmonton Welcome Centre E5 Edmonton Law Courts E2 Empire Building Station exits and connections 3 C4

Information Point

Washroom Key Shopping Pedway Connection

Above ground Restaurants

99 Street Pedway Connection Car Park & Churchill Below ground Square You 4 Stepped Access to Law Courts LRT Station 4 to Trains Accessible LRT Entrance

Edmonton City Centre Mall Pedway connections are indoor links between buildings. F Unless otherwise stated, pedway connections are generally open between these times: 5 Downtown pedways 6am–11pm Monday to Saturday Art Gallery • of Alberta • 6am–6pm Sundays E LRT Stations can be accessed 5am–1 am. Edmonton Centre Pedway Entrance During events, access times to some buildings may be extended. D F Empire Building C4 Enbridge Centre C Destinations C4 Enbridge sperPlace 5 to Trains A4 First & Ja 102 Street Centre C5 Chancery Hall 6 B4 Francis Winspear Centre 1 Art Gallery of Alberta E3 E2 for Music B ATB East HSBC Bank Place E D5 C3 ATB North John E. Brownlee Building D5 F1 ATB Place Library Parkade D5 lding D3 Key Bell Towerge Bui Manulife Place C2 brid C3 Cam MNP Tower A D4 C2 Pedway Connection Canada Place Oxford Tower F4 C3 e Above ground Canadian Western Royal Bank Building A5 C5 D Library Bank Place Scotia Place Streets Windspear Centre C4 Pedway Connection Parkade Century Place Shaw Conference Centr E3 F4 Below ground Chancery Hall Stanley A.a Milner Library Library Parkade) 100 Avenue & Citadel E3 D3 B6 2 Citadel eatre (Access vi 100 Street eatre E4 D3 Stepped Access City Hall Stantec Building 100A Street D2 C2 C4 Commerce Place Sutton Placer Hotel Edmonton 101 Street C4 C2 C3 LRT Station Delta Edmonton Centre TD Towe C 101A Avenue B3 C3 Enbridge Centre D4 Suites Hotel Telus House C4 102 Avenue Don Wheaton Family YMCA D5 Enbridge Place D3 Accessible LRT Street Level B3 University of Alberta A4 102 Street Edmonton City Centre East B4 Destinations First & Jasper B5 Entrance D3 Enterprise Square C5 102A Avenue Edmonton City Centre West Francis Winspear Centre for D3 C3 e Westin Hotel E3 103 Avenue Edmonton Tower D4 Music A2 Information Point C2 6 102 Street Centre 103 Street (Open Nov 2016) B4 HSBC Bank Place A5 Art Gallery of Alberta C3 103A Avenue Edmonton Welcome Centre E2 John E. Brownlee Building D2 Washroom E5 B ATB East F1 104 Avenue Edmonton Law Courts D5 Library Parkade B1 E2 ATB North D3 104 Street D5 Manulife Place A5 Shopping 3 ATB Place C3 105 Street D5 MNP Tower A1 Bell Tower C2 97 Street C2 Oxford Tower F3 Restaurants Cambridge Building C3 99 Street Information Point D4 Royal Bank Building E2 Canada Place C5 Bellamy Hill F4 Scotia Place B6 Car Park Canadian Western Bank Place C4 Grierson Hill Key Washroom A A5 Shaw Conference Centre D6 Windspear Century Place F4 Jasper Avenue E3 Stanley A. Milner Library B5 Centre Chancery Hall D3 MacDonald Drive Pedway Connection Shopping E3 (Access via Library Parkade) C6 Citadel eatre McDougall Hill Above ground E4 Stantec Building D6 City Hall C2 Shoctor Alley Restaurants D2 Sutton Place Hotel Edmonton E4 Commerce Place C2 ornton Court Pedway Connection C4 TD Tower E5 Delta Edmonton Centre C3 Below ground Car Park B3 Telus House 4 Suites Hotel D5 University of Alberta Don Wheaton Family YMCA B4 Stepped Access B3 Enterprise Square Edmonton City Centre East D3 e Westin Hotel ce Edmonton City Centre West D4 LRT Station tran C3 Pedway connections are indoor Edmonton Tower C2 Accessible LRT En (Open Nov 2016) Edmonton Welcome Centre links between buildings. E5 Edmonton Law Courts E2 Empire Building C4 Unless otherwise stated, pedway F connections are generally open 5 between these times: E 6am–11pm Monday to Saturday • D • 6am–6pm Sundays LRT Stations can be accessed C 6 5am–1am. B

A During events, access times to some buildings may be extended.

Downtown pedways map ETS station exits signs (detailed design TBC) (includes Downtown pedways map) 981 x 1595mm (concept design) horizontal 1942 x 849mm vertical 727mm x 1274mm

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 1–004 1 System overview Terminology used in this document

Various simplified or generic terms are used within the guidelines illustrations in order to explain the rules clearly. Key terms are explained here. Pedway connections Pedway connection A Pedway connections are the links between adjacent buildings. Internal routes through buildings themselves are not pedways. 1 Internal 2 A, B, C destinations Adjacent buildings that are connected by A B C pedways are shown as boxes marked A, B Current position 3 and C. in your building These also denote the proximity of adjacent buildings to the core building, building A being the closest or first building that a user Exits might encounter when leaving. Multiple pedway connections might exist from the core building, and several A connected buildings of type A are possible. Connected buildings The illustration on the right shows three such connected buildings. B Internal destination All destinations within the building the user is currently in are labelled as C ‘Internal destination’. These might include washrooms, elevators, shops and other points of interest. The City of Edmonton pedways sign system generally does not direct to internal destinations and is concerned only with connections to adjacent buildings. Exits Exits to street level. These are not directed to on the pedways sign system, but are shown on maps. For purposes of illustration, exits have been included on some diagrams within these guidelines.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 1–005 2 Planning principles 2 Planning principles Pedway thresholds

Pedway thresholds should only be supported by the pedway sign system In order to achieve a seamless experience, only the Dowtown pedways sign system should be used to support pedway connections at thresholds. In some locations these are already in place (in the form of legacy pedway signage). Where possible, a map based sign should be installed. Where this sign cannot be Alternative Directional accommodated, a directional sign can be Edmonton City Centre Mall pedway sign

used. Place Canada PlaceManulife Edmonton Centre City Mall Manulife Place 4 min The pedway sign system is not a replacement Canada Place 4 min for building owner’s branded welcome / thank you for visiting signs which are important placemaking identifiers, tell the user intuitively that they are in a particular

Building threshold

building, and support internal messaging. 4 Downtown pedways 4

min or

Pedway signs are there to support the min Edmonton City Centre Mall Manulife Place 4 min ongoing connections only. 3 min Canada Place 3 min Art Gallery of Alberta 3 min Edmonton City Hall

1

2

3

4

A 5

6

A B C D E F

Destinations Streets Key

B4 102 Street Centre C4 Enbridge Centre B6 100 Avenue Pedway Connection Pedway connections are indoor E2 Art Gallery of Alberta A4 Enbridge Place D3 100 Street Above ground D5 ATB East C5 First & Jasper C4 100A Street links between buildings. D5 ATB North E3 Francis Winspear Centre for C3 101 Street Pedway Connection D5 ATB Place Music D4 101A Avenue Below ground C2 Bell Tower C3 HSBC Bank Place D3 102 Avenue D4 Cambridge Building F1 John E. Brownlee Building B5 102 Street Stepped Access Unless otherwise stated, pedway F4 Canada Place D3 Library Parkade D3 102A Avenue A5 Canadian Western Bank Place C3 Manulife Place A2 103 Avenue LRT Station connections are generally open E3 Century Place C2 MNP Tower A5 103 Street E3 Chancery Hall C3 Oxford Tower D2 103A Avenue Accessible LRT between these times: E4 C5 Royal Bank Building B1 104 Avenue Entrance D2 City Hall C4 Scotia Place A5 104 Street • 6am–11pm Monday to Saturday C4 Commerce Place F4 Shaw Conference Centre A1 105 Street Information Point B3 Delta Edmonton Centre D3 Stanley A. Milner Library F3 97 Street Suites Hotel (Access via Library Parkade) E2 99 Street Washroom • 6am–6pm Sundays B3 Don Wheaton Family YMCA C2 Stantec Building B6 Bellamy Hill D3 Edmonton City Centre East C2 Sutton Place Hotel Edmonton D6 Grierson Hill Shopping C3 Edmonton City Centre West C3 TD Tower B5 Jasper Avenue LRT Stations can be accessed C2 Edmonton Tower D5 Telus House C6 MacDonald Drive Restaurants (Open Nov 2016) B4 University of Alberta D6 McDougall Hill E5 Edmonton Welcome Centre Enterprise Square E4 Shoctor Alley Car Park 5am–1am. E2 Edmonton Law Courts D4 The Westin Hotel E5 Thornton Court C4 Empire Building During events, access times to some A B C buildings may be extended.

Preferred Map based pedway sign

A B C

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 2–002 2 Planning principles Internal directional signs

Some building owner’s sign systems may already direct to adjacent buildings as part of their current strategy, or owners/operators may be thinking about doing so as part of a refresh or new brand. In cases where adjacent buildings are included, the logic of the building owner’s sign system should reflect the pedways sign system hierarchy of destinations, signing to buildings A, B and C. If building owners are not currently doing this, the pedway sign system (if not already present) should be used to support the pedway connections. Internal destination 1 Where building owner’s signage is deeper ↑ Internal destination 2 within a building, only the closest connected Connected building A buildings should be directed towards (building A’s).

When multiple Pedway connections Internal destination 3 ↑ are present, each ‘Building A’ should be Connected building A preceded by a Pedway icon to highlight Connected building A multiple connections. Exit name 1

A

1 2 A B C 3

A B

C Please note, illustrations are schematic and are not prescriptive in terms of size, content and visual style.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 2–003 2 Planning principles Third party maps

All internal building maps should clearly label pedway connections, referring to up to three adjacent buildings (A, B, C). One pedway icon should be used for each STREET NAME of the connections (in this case a group of three connected buildings). The closest Connected building A Exit 3 building (connected building A) should be highlighted in bold. ↑ ↑ The City of Edmonton wayfinding system, whether on-street or pedways, indicates Internal Internal building exits, road names, steps/ramps, Internal destination 8 destination 9 and a ‘you are here’ for the user’s current destination 7 location. It is recommended that these basic elements are also included on building ↑ Connected building A owner’s maps. Connected building B Connected building C

Internal Internal destination 4 destination 5 Internal

STREET NAME STREET destination 6

Exit 2 ↑ A You

Internal Internal Internal

A B C destination 1 destination 2 destination 3

↑ ↑

Exit 1 Connected building A A Connected building B STREET NAME Connected building C B C

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 2–004 2 Planning principles Terminology

Pedway to connected building A ↑ “Pedway network” Connected building A ↑ ↑ Pedway ↑

“Pedway connections” Connected building A Connected building A Connected building A ↑ ↑ ↑

Pedway and pedway connections As explained in the principles, the ‘Pedway’ is not a route network, it is a collection of many incidental pedway connections. Pedway icon with pedway destination Adjacent destinations connected via In order to emphasise the links, not the pedways should always be preceded by the routes, it’s important to refer to pedway pedway icon. When multiple connections connections in the plural as much as exist in a building, each of the connections possible, rather than a single entity as it has should have a separate icon to emphasise the been previously. presence of multiple connections.

Although subtle, it is an important The following forms of directing to a pedway distinction to make and support user connection should be avoided as they are not expectations of what the pedways are. descriptive enough: →→ A pedway icon shown in isolation →→ The name of a pedway (if it exists). Users are looking for connected destinations, not pedways →→ An adjacent building without a pedway icon

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 2–005 2 Planning principles Terminology

Pedway level Art Gallery Building name Pedway map

Downtown pedways New level name Art Gallery of Alberta Building name

The map of pedway connections should “Pedway level” should be avoided Use full building names On-street thresholds are not pedways be referred to as “Downtown pedways” The term “Pedway level” is potentially Always use full names for connected The original pedway system used the pedway Some building owners may provide static or misleading and should be avoided. This buildings. This includes when directing brand icon as a flag at street entrances, digital information that includes a pedways is because pedway connections exist on towards LRT stations (see following page). indicating the building has one or more map as well as their own building directory multiple levels and it is misleading to the pedway connections to other buildings. and map. The pedways map should always user to encounter “Pedway level” at -1 in one However, the on-street thresholds be titled ‘Downtown pedways’. building, then +2 in another. themselves are rarely pedway connections Please use the contact details at the front In some cases, one building may have and are usually just access to a building of this document to request the official pedway connections on more than one level. lobby. mapping and design elements. It is recommended to use an unambiguous Pedway signs should only be used at pedway name when identifying levels. Further details on including mapping are connections themselves. shown on pages 3–004, 3–012 and 3–013.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 2–006 2 Planning principles Terminology

To LRT and Pedway Churchill Station

Churchill LRT Station Churchill LRT Station

LRT station is a connected building Use full station names Use official icons LRT stations, including the non fare paid Station names should be consistently shown For consistency, icons representing ETS concourse, are buildings in their own right in full, preceded by the LRT icon. services should follow the City of Edmonton and not a pedway. Therefore they should design standard. Avoid legacy icons for the Stating the full LRT station name will be treated in the same way as any other LRT, logos and custom symbols and instead become increasingly important as the LRT connected building. use official icons. network expands.

Please use the contact details at the front The station name should also be supported Using the full station names also supports of this document to request the official by the LRT icon, displayed in front of the stations as buildings and stepping stones mapping and design elements. name. within the pedways sign system, helping the user learn. Please use the contact details at the front of this document to request official LRT icons.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 2–007 3 Sign layout principles These guidelines are not prescriptive in terms of sign colour, typeface, materials, finishes or other ‘brand’ elements, but are intended to provide guidance to create consistent sign layout and information.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–001 3 Sign layout principles Directing via pedways

Use your own sign design and layout Internal Destination 1 ↑ Internal Destination 2 Connected Building A • Connected Building A Connected Building A ↑ Connected Building A • Connected Building A

Use the pedway icon correctly Follow pedway content and provide sufficient clear space planning principles

If the building owner’s sign system uses a strategy that includes signing to an adjacent building via a pedway connection, the pedway icon needs to be shown next to the building name. The pedway icon should always be adjacent to supporting text (e. g. Connected Building A), to distinguish it from other internal destinations. Examples on the following two pages illustrate typical situations in which the pedway icon and destinations could be used on building owner’s directional signage.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–002 3 Sign layout principles Directing via pedways

↑ ↑

↑ Internal destination 1 Internal destination 5

↑ Internal

↑ Internal destination 2 Internal destination 6 destination 1 ↑

↑ Internal destination 3 Internal destination 7

↑ Internal

↑ Internal destination 4 Internal destination 8 destination 2 ↑

↑ Connected Building A Connected Building A

Connected building A ↑ Internal Connected buildings should destination 3 be preceeded by the pedway Please note, above examples are schematic icon to distinguish them illustrations of possible situations in which from internal destinations. the pedway icon might be used.

↑ Internal destination 1 ↑ Internal destination 2 Second level destination 1 Second level destination 2

↑ Connected building A

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–003 3 Sign layout principles Pedways on maps

Where building owners provide mapping as part of their own sign systems, one pedway icon should be used to highlight each of the connections on the map (in this case a group Use your own of three connected buildings). map design and layout The closest buildings (connected buildings When possible, support STREET NAME connections by providing exit A) should be highlighted in bold. and street names and current location within the building. The City of Edmonton wayfinding system, Connected building A Exit 3 whether on-street or pedways, indicates building exits, road names, steps/ramps, ↑ ↑ and a ‘you are here’ for the user’s current location. It is recommended that these basic Internal Internal Pedway connections elements are also included on building Internal destination 8 destination 9 should be supported owner’s maps. destination 7 with a pedway icon

↑ Connected building A Connected building B Connected building C

Internal Internal Display up to three closest connected buildings. Adjacent destination 4 destination 5 Internal buildings (A) should be

STREET NAME STREET destination 6 highlighted in bold.

Exit 2 ↑ You

Internal Internal Internal

destination 1 destination 2 destination 3

↑ ↑

Exit 1 Connected building A Connected building B STREET NAME Connected building C

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–004 3 Sign layout principles Integration with a building brand

↑ Internal destination 1 ↑ INTERNAL DESTINATION  Internal destination 1 INTERNAL DESTINATION  Internal destination 2 ↑ Internal destination 2 CONNECTED BUILDING A Connected building A ↑ Connected building A ↑ Internal destination 1 ↑ INTERNAL DESTINATION  Internal destination 3 Connected building A

CONNECTED BUILDING A ↑ Connected building A

If the subject building has its own branding system, but has a pedway connection, pedway content should follow principles outlined in this document. Terminology, icons and hierarchy should match, supporting seamless journeys regardless of brand, always maintaining legibility and be positioned carefuly for maximum usability.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–005 3 Sign layout principles The pedway icon

Consistent use of the correct pedway icon is important to achieve widespread recognition. Pedway icon orientation The pedway icon has two different orientations, indicating the direction of travel (See page 3–011). Artworks Please use the contact details at the front of this document to request the official mapping and design elements.

Colours Pedway light green CMYK C 35 M 5 Y 22 K 0 RGB R 180 G 215 B 205 LRV 62 (light reflectance value)

Edmonton dark CMYK C 100 M 74 Y 28 K 67 RGB R 0 G 30 B 60 LRV 2 (light reflectance value)

Default pedway icon (colour) Default pedway icon (monochrome) Optimised pedway icon The pedway icon that is currently in The monochrome version of the pedway icon An optimised version of the pedway icon has widespread circulation has been updated to should be used in instances where colour been developed for use in instances where incorporate a more modern drawing of the reproduction is not available (sign in a single the icon needs to be less than 6mm in height, famous pedway feet. This new version of the colour, embossed, stenciled etc.). or where background textures and patterns icon should be used in all newly introduced reduce the legibility of the default icon. This signage. The colour version should be used is often necessary on mapping. whenever possible.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–006 3 Sign layout principles Contrast

Default Pedway icon Alternative version Optimised version Sufficient contrast between the icon and the This version of the pedway This should be used in instances where the base colour should be ensured. Applications icon should be used on low icon has to be shown at a size smaller than should follow AODA guidelines for legibility. contrast base colour – LRV 6mm in height. range between 31 and 81 Where it is possible to measure light This version can also be considered for use (medium greys, aluminium). reflectance values (LRV) a difference of at at larger sizes where a simpler icon may be least 25 points should be used (see previous more desirable, such as in complex mapping, page for LRV values of Pedway colours). directories and diagrams.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–007 3 Sign layout principles Use the new icon

Outdated pedway icons should not be introduced on new signage. Outdated details include: →→ Pedway feet with a masculine bias (this was replaced with a more gender neutral illustration) →→ Ellipsis, indicating which floors have pedway connections →→ Adaptive position of feet (above, middle or below), to indicate current level of the user Please note, some legacy pedway signage will be retained, which will still use outdated form of the pedway icon – mostly as feet nudges and flags – as these have less impact on the overall legibility of the system. See Appendix A for detailed recommendations for all signs.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–008 3 Sign layout principles Keep minimum clear space

A ¹/4 A A ¹/3 A

Text Text

¹/4 A ¹/3 A Text Text

Default and alternative Optimised pedway icon form pedway icon forms As this icon will most likely be used in less The pedway icon should have sufficient clear ideal situations, there should be more clear space around it. As a general rule, do not space around the icon, 1/3 of its width. place any text or graphic closer than 1/4 of the icon width.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–009 3 Sign layout principles Position and size of the pedway icon

The pedway icon and supporting text should be as large as possible to maintain legibility Pedway icon should sit in in all situations. Size should adjust according front of qualifying text to intended viewing distance. As a rule of thumb, try to achieve a minimum of 70% contrast between sign text and Connected building A background colours. The diagram on the right illustrates suggested sizes and position of the pedway icon in relation to supporting text. Size Connected building A A general rule is to have the icon 150% of the cap height of supporting text. The pedway Connected building A icon can be smaller when followed by more lines of text, matching its height to cap heights of the supporting text. Position The pedway icon should be positioned on the Connected building A left side of supporting text. Alternatively, in situations where this isn’t Connected building B possible due to space constraints, the icon can sit above the supporting text. Connected building C Other positions are not recommended.

keep in mind the minimum clear space

Connected building A Connected building B Connected building C

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–010 3 Sign layout principles Orientation of pedway feet

Orientation of the feet in the pedway icon adapts to the direction of travel: →→ When orienting a directional arrow left, top left or bottom left, use the left oriented pedway icon →→ When orienting a directional arrow ahead, right, top right, bottom right or ↑ down, use the right oriented pedway icon Left oriented pedway icon Please note, for all non-directional information a right-oriented pedway icon should be used. ↑

↑ Right oriented pedway icon ↑

Default orientation of pedway feet for non-directional information

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–011 4 Sign layout principles Downtown pedways map for print

In some cases a pedway map might be used on building owner’s internal signage. All such uses need to conform to strict pedway design guidelines, to provide a consistency The ANSI D horizontal with the wider City of Edmonton wayfinding map is available using the 1 system. The pedway map should always be contact details at the front Pedway connections are indoor links between buildings. supported by a pedway key and index. Unless otherwise stated, pedway connections are generally open between these times: of this document. 2 • 6am–11pm Monday to Saturday • 6am–6pm Sundays The Downtown pedways map does not LRT Stations can be accessed 5am–1 am. replace a building owner’s map or directory. During events, access times to some buildings may be extended. 3 Destinations Streets

B4 102 Street Centre C4 Enbridge Centre B6 100 Avenue E2 Art Gallery of Alberta A4 Enbridge Place D3 100 Street D5 ATB East C5 First & Jasper C4 100A Street Map orientation D5 ATB North E3 Francis Winspear Centre for C3 101 Street D5 ATB Place Music D4 101A Avenue C2 Bell Tower C3 HSBC Bank Place D3 102 Avenue D4 Cambridge Building F1 John E. Brownlee Building B5 102 Street F4 Canada Place D3 Library Parkade D3 102A Avenue A5 Canadian Western Bank Place C3 Manulife Place A2 103 Avenue The map needs to be facing in the same 4 E3 Century Place C2 MNP Tower A5 103 Street E3 Chancery Hall C3 Oxford Tower D2 103A Avenue E4 Citadel eatre C5 Royal Bank Building B1 104 Avenue D2 City Hall C4 Scotia Place A5 104 Street C4 Commerce Place F4 Shaw Conference Centre A1 105 Street B3 Delta Edmonton Centre D3 Stanley A. Milner Library F3 97 Street direction as the user (heads up) in order Suites Hotel (Access via Library Parkade) E2 99 Street B3 Don Wheaton Family YMCA C2 Stantec Building B6 Bellamy Hill D3 Edmonton City Centre East C2 Sutton Place Hotel Edmonton D6 Grierson Hill C3 Edmonton City Centre West C3 TD Tower B5 Jasper Avenue C2 Edmonton Tower (Open Nov 2016) D5 Telus House C6 MacDonald Drive E5 Edmonton Welcome Centre B4 University of Alberta D6 McDougall Hill E2 Edmonton Law Courts Enterprise Square E4 Shoctor Alley to accurately show available connections C4 Empire Building D4 e Westin Hotel E5 ornton Court 5 relative to the user’s current position. Key

Pedway Connection Information Point Above ground Washroom Pedway Connection Below ground Shopping 6

Four types of maps (north, east, west or Stepped Access Restaurants

LRT Station Car Park south facing) can be obtained using the Accessible LRT Entrance A B C D E F contact details at the front of this document. Position of the user A highlighted ‘you are here’ marker is Downtown pedways recommended, but not provided (it should follow the building owner’s brand style).

Please use the contact details at the front of this document to request detail of the design specification for the Downtown pedways sign system.

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–012 4 Sign layout principles Downtown pedways map for digital

1

Pedway connections are indoor links between buildings. Unless otherwise stated, pedway connections are generally open between these times: 1 2 • 6am–11pm Monday to Saturday • 6am–6pm Sundays LRT Stations can be accessed 5am–1 am. Pedway map with Pedway Pedway connections are indoorIndex links between of buildings. During events, access times to some buildings may be extended. Unless otherwise stated, pedway connections are generally grid reference overview open between these times: destinations 2 3 • 6am–11pm Monday to Saturday • 6am–6pm Sundays Destinations Streets

LRT Stations can be accessed 5am–1B4 102 am. Street Centre C4 Enbridge Centre B6 100 Avenue E2 Art Gallery of Alberta A4 Enbridge Place D3 100 Street D5 ATB East C5 First & Jasper C4 100A Street 1 During events, access times to some buildingsD5 ATB North may be extended.E3 Francis Winspear Centre for C3 101 Street 1 D5 ATB Place Music D4 101A Avenue C2 Bell Tower C3 HSBC Bank Place D3 102 Avenue D4 Cambridge Building F1 John E. Brownlee Building B5 102 Street 1 F4 Canada Place D3 Library Parkade D3 102A Avenue 3 A5 Canadian Western Bank Place C3 Manulife Place A2 103 Avenue 4 Pedway connections are indoor links between buildings. E3 Century Place C2 MNP Tower A5 103 Street Pedway connections are indoor links betweenDestinations buildings. E3 Chancery StreetsHall C3 Oxford Tower D2 103A Avenue + + + E4 Citadel eatre C5 Royal Bank Building B1 104 Avenue Unless otherwise stated, pedway connections are generally D2 City Hall C4 Scotia Place A5 104 Street Unless otherwiseopen between stated, pedwaythese times: connectionsB4 are 102 generally Street Centre C4 Enbridge Centre C4 CommerceB6 Place 100 Avenue F4 Shaw Conference Centre A1 105 Street 2 Pedway connections are indoor links between• 6am–11pm buildings. Monday to Saturday E2 Art Gallery of Alberta A4 Enbridge Place B3 Delta EdmontonD3 100 Centre Street D3 Stanley A. Milner Library F3 97 Street open between these times: D5 ATB East C5 First & Jasper Suites HotelC4 100A Street (Access via Library Parkade) E2 99 Street 2 • 6am–11pm• 6am–6pmMonday to Sundays Saturday D5 ATB North E3 Francis Winspear Centre forB3 Don WheatonC3 Family101 Street YMCA C2 Stantec Building B6 Bellamy Hill Unless otherwise stated, pedway connections are generally D5 ATB Place Music D3 EdmontonD4 City 101A Centre Avenue East C2 Sutton Place Hotel Edmonton D6 Grierson Hill • 6am–6pm SundaysLRT Stations can be accessed 5am–1C2 Bell Toweram. C3 HSBC Bank Place C3 EdmontonD3 City 102 Centre Avenue West C3 TD Tower B5 Jasper Avenue open between these times: D4 Cambridge Building F1 John E. Brownlee Building C2 EdmontonB5 Tower 102 (Open Street Nov 2016) D5 Telus House C6 MacDonald Drive F4 Canada Place D3 Library Parkade E5 EdmontonD3 Welcome 102A Avenue Centre B4 University of Alberta D6 McDougall Hill 2 • 6am–11pm Monday to Saturday LRT StationsDuring canevents, be accessed access times 5am–1 to some am. A5buildings Canadian Western may Bankbe extended.Place C3 Manulife Place E2 EdmontonA2 Law 103 Courts Avenue Enterprise Square E4 Shoctor Alley 4 C4 Empire Building D4 e Westin Hotel E5 ornton Court 5 E3 Century Place C2 MNP Tower A5 103 Street • 6am–6pm Sundays E3 Chancery Hall C3 Oxford Tower D2 103A Avenue During events, access times to some buildings E4may Citadel be eatreextended. C5 Royal Bank Building B1 104 Avenue 3 D2 City Hall C4 Scotia Place A5 104 Street LRT Stations can be accessed 5am–1 am. C4 Commerce Place F4 Shaw Conference Centre A1 105 Street Destinations B3 Delta EdmontonStreets Centre D3 Stanley A. Milner Library F3 97 Street 3 Suites Hotel (Access via Library Parkade) E2 99 Street B3 Don Wheaton Family YMCA C2 Stantec Building Key B6 Bellamy Hill During events, access times to some buildings mayB4 102 Street be Centre extended. C4 Enbridge Centre D3 EdmontonB6 City 100 Centre Avenue East C2 Sutton Place Hotel Edmonton D6 Grierson Hill Destinations E2 Art Gallery of Alberta A4 Enbridge Place Streets D3 100 Street C3 Edmonton City Centre West C3 TD Tower B5 Jasper Avenue D5 ATB East C5 First & Jasper C4 100A Street Pedway Connection Information Point D5 ATB North E3 Francis Winspear CentreC2 for EdmontonC3 Tower 101 Street (Open Nov 2016) D5 Telus House C6 MacDonald Drive B4 102 Street Centre D5 ATB Place C4 Enbridge Centre Music B6E5 100Edmonton Avenue D4 Welcome 101A Avenue Centre B4 University of Alberta Above groundD6 McDougall Hill E2 Art Gallery of AlbertaC2 Bell Tower A4 Enbridge Place C3 HSBC Bank Place D3E2 100Edmonton Street D3 Law 102 Courts Avenue Enterprise Square E4 Shoctor Alley Washroom 3 D4 Cambridge Building F1 John E. Brownlee Building B5 102 Street D5 ATB East C5 First & Jasper C4C4 100AEmpire Street Building D4 e Westin Hotel PedwayE5 Connection ornton Court D5 ATB North F4 Canada Place E3 Francis WinspearD3 Centre Library for Parkade C3 101 Street D3 102A Avenue 5 Below ground Shopping 6 D5 ATB Place StreetsA5 Canadian Western Bank MusicPlace C3 Manulife Place D4 101A AvenueA2 103 Avenue 4 Destinations E3 Century Place C2 MNP Tower A5 103 Street C2 Bell Tower C3 HSBC Bank Place D3 102 Avenue Stepped Access Restaurants D4 Cambridge BuildingE3 Chancery Hall F1 John E. BrownleeC3 Building Oxford Tower B5 102 Street D2 103A Avenue F4 Canada Place E4 Citadel eatre D3 Library ParkadeC5 Royal Bank Building D3 102A AvenueB1 104 Avenue B4 102 Street Centre C4 Enbridge Centre B6D2 100City Avenue Hall C4 Scotia Place A5 104 Street A5 Canadian Western Bank Place C3 Manulife Place A2 103 Avenue LRT Station Car Park C4 Commerce Place F4 Shaw Conference Centre A1 105 Street 4 E2 Art Gallery of Alberta A4 Enbridge Place E3 Century Place D3 100 Street C2 MNP Tower A5 103 Street B3 Delta Edmonton Centre D3 Stanley A. Milner Library F3 97 Street D5 ATB East C5 First & Jasper C4 100A Street D2 103A Avenue Accessible LRT Entrance E3 Chancery Hall Suites Hotel C3 Oxford Tower (Access via Library Parkade)Key E2 99 Street D5 ATB North E3 Francis Winspear CentreE4 forCitadel eatre C3B3 101Don Street Wheaton FamilyC5 YMCA Royal Bank BuildingC2 Stantec Building B1 104 Avenue B6 Bellamy Hill D5 ATB Place Music D2 City Hall D4D3 101AEdmonton Avenue City CentreC4 EastScotia Place C2 Sutton Place Hotel EdmontonA5 104 Street D6 Grierson Hill C2 Bell Tower C3 HSBC Bank Place C4 Commerce PlaceD3C3 102Edmonton Avenue City CentreF4 WestShaw ConferenceC3 CentreTD Tower A1 105 Street B5 Jasper Avenue A B C D E Pedway Connection F Information Point D4 Cambridge Building F1 John E. Brownlee BuildingB3 Delta Edmonton B5CentreC2 102Edmonton Street Tower (OpenD3 NovStanley 2016) A. MilnerD5 Library Telus House F3 97 Street C6 MacDonald Drive Above ground F4 Canada Place D3 Library Parkade Suites Hotel D3E5 102AEdmonton Avenue Welcome Centre(Access via LibraryB4 Parkade)University of Alberta E2 99 Street D6 McDougall Hill B3 Don Wheaton FamilyE2 YMCAEdmonton Law CourtsC2 Stantec Building Enterprise Square B6 Bellamy Hill E4 Shoctor Alley Washroom A5 Canadian Western Bank Place C3 Manulife Place A2 103 Avenue D3 Edmonton City CentreC4 EastEmpire Building C2 Sutton Place HotelD4 Edmonton e Westin Hotel D6 GriersonPedway Hill E5 Connection ornton Court 4 5 E3 Century Place C2 MNP Tower C3 Edmonton City CentreA5 103 West Street C3 TD Tower B5 Jasper Avenue Below ground Shopping 6 E3 Chancery Hall C3 Oxford Tower C2 Edmonton TowerD2 (Open 103A Nov Avenue 2016) D5 Telus House C6 MacDonald Drive E4 Citadel eatre C5 Royal Bank Building B1 104 Avenue E5 Edmonton Welcome Centre B4 University of Alberta D6 McDougallStepped Hill Access Restaurants D2 City Hall C4 Scotia Place E2 Edmonton Law CourtsA5 104 Street Enterprise Square E4 Shoctor Alley +C4 Empire Building D4 e Westin Hotel + E5 ornton Court C4 Commerce Place F4 Shaw Conference Centre A1 105 Street 5 LRT Station Car Park Menu item 1 Menu item 2 Menu item 3 Downtown pedways B3 Delta Edmonton Centre D3 Stanley A. Milner Library F3Key 97 Street Suites Hotel (Access via Library Parkade) E2 99 Street Accessible LRT Entrance B3 Don Wheaton Family YMCA C2 Stantec Building B6 Bellamy Hill D3 Edmonton City Centre East C2 Sutton Place Hotel Edmonton D6 Grierson Pedway Hill Connection Information Point Above ground C3 Edmonton City Centre West C3 TD Tower B5 Jasper Avenue A B C D E F Washroom C2 Edmonton Tower (Open Nov 2016) D5 Telus House C6 MacDonald Drive Key Pedway Connection E5 Edmonton Welcome Centre B4 University of Alberta D6 McDougallBelow ground Hill Shopping 6 E2 Edmonton Law Courts Enterprise Square E4 Shoctor Alley Stepped Access Restaurants C4 Empire Building D4 e Westin Hotel Pedway ConnectionE5 ornton Court Information Point 5 Above ground LRT Station Car Park Washroom Pedway Connection Accessible LRT Entrance Below ground Shopping 6

A B C D E F Stepped Access Restaurants Key LRT StationStreet Car Park Key to Accessible LRT Entrance Pedway Connection Information Point A B C D EAbove ground F Washroom index symbols

Downtown pedways map Pedway Connection Below ground Shopping 6 accessible via the navigation Stepped Access Restaurants LRT Station Car Park

Accessible LRT Entrance

A B C D E F Where a pedway map is shown within a Elements should be scaled proportionally Position of the user building owner’s digital directory or kiosk, it and no part of the content should be omitted. A highlighted ‘you are here’ marker is should follow the pedway design guidelines. recommended, but not provided (it should Special care should be taken to display follow the building owner’s brand style). At present, the Downtown pedways map is all content clearly – with sufficient not interactive but may become so in future. contrast, resolution and display size, Cropping using terminology defined as a part of this The Downtown pedways map should not What to include document. be cropped. It is important that the whole It is important to display all necessary map is visible so the user understands all elements in order to provide seamless Map orientation connections available to them. information delivery: The map needs to be facing in the same direction as the user (heads up). In order to Minimum requirements for digital →→ Official Downtown pedways map with correctly show available connections relative displays grid reference to the current position. →→ A screen size of at least 42” (diagonal) is →→ Pedway overview ideal Four types of maps (north, east, west or →→ Index of destinations south facing) can be obtained using the →→ A resolution of at least 1920×1080 pixels (connected buildings) contact details at the front of this document. (4k is recommended) →→ Street index →→ A minimum text size of at least 16 pixels →→ key to symbols

Applied | Edmonton Pedestrian Wayfinding Design Standard – Guidelines for Downtown pedways | August 2016 3–013