Enbridge Centre Tenant Information Manual

Table of Contents

1. General Information …………………………………………………………………………………... 2 1.1 Building Overview ………………………………………………………………………………….…… 2 1.2 Property Management ………………………………………………………………………….……. 2 1.3 Visitor Registration …………………………………………………………………………………….. 3 1.4 Access Control Cards ……………………………………………………………………………….…. 3 1.5 Lost and Found ……………………………………………………………………………………….….. 3 1.6 Passenger Elevators ……………………………………………………………………………..…….. 4 1.7 Loading Dock and Service Elevators ………………………………………………….………… 4 1.8 Damage to Finishes …………………………………………………………………………………….. 6 1.9 Insurance Requirements …………………………………………………………………………..… 6 1.10 Emergency Procedures …………………………………………………………………………….... 6 1.11 General Maintenance …………………………………………………………………………………. 7 1.12 Public Transportation …………………………………………………………………………………. 7 2. Tenant Amenities ……………………………………………………………………………………….. 8 2.1 Parking ……………………………………………………………………………………………………….. 8 2.2 Bicycle Storage Room …………………………………………………………………………………. 8 2.3 Canada Post Mail Box …………………………………………………………………………………. 8 2.4 Safe Walk ……………………………………………………………………………….…………………… 8 3. Building Services …………………………………………………………………………………………. 9 3.1 Janitorial Services ……………………………………………………………………………………….. 9 3.2 Security Services ………………………………………………………………………………………… 10 5. Building Rules and Regulations …………………………………………………………………… 11

Exhibits

A. Janitorial Services B. HinesGo C. Bicycle Storage and Locker Room Rules and Regulations Access Fob Request Form

1

General Information

1.1 Building Overview is class AA, LEED Gold complex located in ’s downtown financial district. The Tower consists of 550,000 square feet sitting on top of a five level private underground Parkade. The lobby provides access to the City of system with an elevated bridge to the adjacent and City Centre Mall. An additional below grade tunnel connects to and the Central LRT Station. Enbridge Centre celebrates our city’s past – and focuses on our future. History forms its foundation. Brick by brick, the original facades of both the Kelly Building and Ramsey Building were carefully deconstructed and returned within two feet of their original location. Beyond the façade the space will be entirely modern. Features like a light box illuminating the buildings top two stories and a massive glass curtain wall down its side will be unique to our city.

Building Address: Building Hours Enbridge Centre Monday to Friday ‐ 6:00 AM to 6:00 PM 10175 101st Street NW Saturday ‐ 8:00 AM to 5:00 PM Edmonton, AB T5J 0H3 Sunday ‐ Controlled Access

1.2 Property Management Enbridge Center is staffed with professionally trained property management and operations personnel. We are here to answer any questions you may have about the Building or its operation. Please feel free to call or stop by with any comments or concerns that you may have. The Hines Property Management Office is located on the 18th floor. Our office hours are Monday to Friday from 8:00 AM ‐ 5:00 PM.

Property Management Office: Important Phone Numbers: Hines Canada Management Security Office 587‐489‐0561 Suite 1810 Janitorial Office 587‐489‐0568 10175 101st Street NW Loading Dock Office 587‐489‐0564 Edmonton, AB T5J 0H3 Phone: 780‐426‐6088

2

1.3 Visitor Registration The security desk in the main lobby is staffed by a professional Security Concierge Monday through Friday from 6:00 AM to 10:00 PM to assist with guest and tenant needs. For after‐hours access, tenant authorized contact must call the Security Command Centre at 587‐489‐0561 and provide the name(s) of visitors in advance, to be included on a pre‐authorization list. Visitors who are not on this list, will not be granted access to the building.

1.4 Access Control Cards Tenants have access to Enbridge Center 24 hours a day, 7 days per week with the use of their access fob. Building access fobs are initially provided to all designated employees free of charge. Replacement fobs will be billed at $25.00 plus GST. To obtain a new or replacement access fob, a request from the authorized Tenant contact must be submitted to Security. Fobs will be created and distributed within one business day. The Access Fob Request Form is attached as Exhibit III.

Security Personnel are strictly prohibited from allowing access to secured Tenant suites. After hours, Tenant employees and visitors without an access card will not be granted admission to their floor unless they on the pre‐authorization list with Security through a designated Tenant contact.

1.5 Lost and Found Lost and Found items are collected throughout the building daily. Security records each individual item, date, location found and the person who turned the item(s) in. All general (low value) items will remain stored with Security in the Security Command Centre for 90 days. After 90 days, the item will be donated to a local charity or disposed of. If the item is of higher value, it will be kept for an additional 30 days. Once the additional 30 days has expired, the item will be donated to a local charity.

3

1.6 Passenger Elevators

Enbridge Centre has six high rise passenger elevators accessible from lobby level, six low rise elevators accessible from second level, two shuttle elevators provide access to the parkade, and one service elevator.

Enbridge Centre is equipped with Otis Compass™ Destination Management. This unique system offers tenants and visitors personalized elevator service at the touch of a button while improving the flow of building traffic. The system instantly directs each passenger to a specific car assigned to the requested floor, and passengers traveling to nearby floors are directed to the same car. Elevator call buttons are located throughout the building entrances and elevator lobbies.

Elevator emergency calls are monitored 24 hours a day, 7 days a week by Otis Elevator Company. Should you encounter a problem with an elevator, please call for assistance by pressing the "Press to Call" button provided in each elevator. An Otis personal will immediately respond with instructions. Please report any non‐emergency elevator problems to the security desk immediately.

Elevator Service: Low Rise Elevators: Levels 2‐14 High Rise Elevators: Lobby and Levels 15‐25 Shuttle Elevators: Lobby, Level 2, and Parkade Levels P1 ‐ P5

1.7 Loading Dock & Service Elevator All deliveries must occur through the loading dock and service elevator. The loading dock is located on the north side of the Building and is accessible from 101A Street through the north alley. The loading dock has two loading bays and is equipped with hydraulic dock levelers to accommodate a variety vehicle sizes. Delivery personnel must abide by the following rules: ‐ A scheduled time must be made prior to delivery by emailing Hines Property Management at [email protected]. ‐ Loading Bay 1 reserved for waste removal, general building deliveries, and Tenant deliveries. ‐ Loading Bay 2 will be used for scheduled deliveries, construction and tenant move‐ins. ‐ If you do not have a scheduled delivery you may be turned away. ‐ In addition to booking the loading dock, deliveries requiring the service elevator require an additional reservation of the service elevator. ‐ There is no staging area available in the loading dock for material, please plan accordingly. ‐ Drivers are required to follow all applicable safe driving regulations, including the distracted driving law. ‐ The Dock Master will open the overhead door and assist with guiding the delivery vehicle into loading bay. Once parked the driver must turn off the vehicle engine. ‐ Once the vehicle is shut down the Dock Master will require information to confirm booking. He may also explain any necessary offloading procedures. ‐ Any damage caused in offloading or delivering the items is the responsibility of the tenant, contractor, or trade handling the goods. ‐ The Dock Master will operate the dock leveler to ensure the dock is at the correct height. 4

‐ The Dock Master along with trade and equipment operators will review conditions of load to ensure it is safe to be off loaded and that load has not shifted during transport. ‐ The weight and type of material to be offloaded will be verified with the equipment operator and elevator operator. ‐ Equipment operator is responsible to ensure a log book is complete for forklifts or an inspection of pallet jack is conducted prior to offloading material. ‐ Prior to offloading, an unobstructed path to the elevator must be verified. ‐ Once offloading commences, a spotter should be used to walk the load to the elevator if warranted by pedestrian traffic or active construction work. ‐ The trade receiving the material is responsible to ensure the loading dock stays clean and organized. All pallets, plastic wrap, shifted pallets etc. Must be removed prior to workers leaving the area. ‐ Once material is off loaded, the Dock Master will remove the leveler and the vehicle may depart. ‐ The Dock Master will open loading bay doors (if closed) and driver will be advised to start vehicle and be guided out of loading bay if required. ‐ Once the truck has cleared the alley the Dock Master will signal for next scheduled vehicle to enter from staging area. ‐ Smoking within the loading dock is not permitted. All smoking must be more than 5 meters from any building entrance.

Service Elevator Dimensions: Cab Dimensions: Width 5.6 ft. Height 11.9 ft. Depth 7.9 ft. Vestibule Door Dimensions: Width 5.7 ft. Height 7 ft.

Weight Capacity: 4500 lbs.

5

1.8 Damage to Finishes

All damages to finishes (wall/floor/ceiling), doors, frames, and cab finishes, must be reported to Hines Property Management immediately. Damages will be logged and kept on record to determine responsibility for repairs and the associated costs.

It is recommended that the delivering trade review the path of travel for any damages prior to the start of work. If any damage is found prior to loading, this should be communicated to Hines Property Management or the delivering party may be held liable.

Should any unreported damages be found after the delivery, the cost for any repairs will be shared by all contractors working in the damaged area.

1.9 Insurance Requirements Each tenant, vendor, and contractor is required to provide a Certificate of Insurance (COI) to the Hines Property Management Office. Certificate Holder: Additional Insurers: Hines Canada Management Co. II ULC Kelly Ramsey Limited Partnership & 10175 101st Street NW Hines Canada Management Co. II ULC Edmonton, AB T5J 0H3

1.10 Emergency Procedures

We consider safety to be the highest priority at Enbridge Centre and have developed an emergency action plan to ensure safe occupancy. Each Tenant will be asked to designate an Emergency Response Team and Floor Wardens who will receive additional training to serve as point persons for implementing building safety and emergency protocol. The Emergency Response Team and Fire Wardens are instrumental in ensuring employee safety in the event of a building emergency. Training for all Emergency Response Personnel and Mobility Restricted Employees will be offered and held on an annual basis. An annual Floor Warden Training and Building Fire Drill with the City of Edmonton Fire Department will be held in the fall and spring of each year. 1.11 General Maintenance

Many general maintenance items can be handled by our onsite operations staff. Maintenance requests regarding building standard restrooms or building provided heat and air conditioning are handled free of charge. Repairs and maintenance to items within Tenant suites such as doors, locks, private restrooms, kitchens, supplemental air conditioning units, etc. are considered billable services. Maintenance requests should be made by emailing the Landlord at [email protected].

6

1.12 Public Transportation  Edmonton Transit otherwise knowns as ETS operates several bus routes serving the North, South, East and West sides of Edmonton with bus stations surrounding Enbridge Center. For route maps and bus schedules, visit http://www.edmonton.ca/edmonton‐transit‐system‐ets.aspx.

 Edmonton Transit also operates two LRT lines, Capital Line LRT Stations and Metro LRT Stations. Capital Line travels from Clearview in the north through downtown to Century Park in the southwest. The Metro line travels from NAIT in the north to either Health Sciences/Jubilee or Century Park depending on the route of travel. For more information on LRT stations, route maps and schedules, visit http://www.edmonton.ca/edmonton‐transit‐system‐ets.aspx.

 Enbridge Centre is connected to the City of Edmonton Pedway system with an elevated bridge that is adjacent to Manulife Place and City Centre Mall. An additional below grade tunnel connected to Scotia Place and the Central LRT station through P1. Numerous taxicab companies also serve . Phone numbers for a few popular taxicab companies that offer pick‐up service are listed for your convenience:

Prestige Cabs ...... 780‐462‐4444 Yellow Cab ...... 780‐462‐3456 Edmonton Airport Taxi Service ...... 780‐890‐7070 Co – Op Taxi Line ...... 780‐425‐2525 Prestige Transportation ……….…………….….780‐465‐8500 (Limo/Chauffeur Service)

7

Tenant Amenities

2.1 Parking – The Parkade at Enbridge Centre is Bicycle Storage will be complementary to all a reserved underground parking facility exclusive tenants until January 1st, 2017. A non‐refundable to our tenants. The Parkade entrance is on the annual payment will be required thereafter. north side and is accessible through the alley Hines Property Management Office will contact from Rice Howard Way (101A Street). Shuttle you to arrange payment if you wish to continue Elevators are located on the south side of the to use the facilities. Once the signed Bicycle building, providing access directly to the main Storage and Locker Rooms Rules & Regulations and second levels. form is complete your access will be provided in one business day.

2.2 Bicycle Storage Room – Located on the P2 2.3 Canada Post Mail Boxes – Canada Post Level of the parkade, Enbridge Centre offers mailboxes are located off the lobby, adjacent to secure, indoor bicycle parking. The bicycle the high rise elevator vestibule. See Security for storage area is accessible using a programmed directions. Keys to your designated mail‐box will key fob through the Parkade entrance on the be provided by the Hines Property Management north side of the building. Use of the bicycle Office prior to occupancy. storage room also entitles you to use the locker room and shower facilities adjacent to the bike 2.4 Safe Walk – After‐hours, tenants or visitors storage room. Tenants who wish to use this may call the Security Command Centre at 587‐ storage room and locker room must read, 489‐0561 to request a personal escort to your acknowledge and sign the Bicycle Storage and vehicle within a one block radius. Please call at Locker Rooms Rules & Regulations as attached in least 10 minutes in advance. Exhibit C.

8

Building Services 3.1 Janitorial Services Night cleaning services consistent with Class AA office standards, are provided Monday through Friday evenings after building operating hours. During regular business hours, janitorial service is provided for the common areas of the building, including the pedway, lobby and common areas of multi‐Tenant floors. Additionally, all restrooms in the building are checked for cleanliness and supplies throughout the day. Any janitorial service request should be made by emailing Hines Property Management at [email protected]. All waste items should be kept within the office. No items should be placed in the hallways, stairwells, lobbies, or service elevator vestibules as this is prohibited by local fire ordinances. All items for disposal should be placed in waste receptacles. Items larger than receptacles should be clearly identified as trash by placing a Hallmark Housekeeping Services sticker on the item. This applies to recyclables and electronics. Removal and disposal of large items such as pallets, furniture, or equipment are the Tenants responsibility. Please contact the Hines Property Management Office for assistance, if required. The following special services may be provided upon request and will be invoiced accordingly.  Carpets – wall to wall cleaning;  Floors – sealing, waxing and treating custom floors;  Walls – complete surface cleaning to remove fingerprints and non‐staining smudges;  Kitchen – appliance cleaning (refrigerators, microwave ovens);  Other cleaning services as may be required. A complete list of our Standard Janitorial Services for Tenant areas is presented in Exhibit A. Any item not listed or requiring a greater frequency would be considered a billable request unless otherwise specified in your lease. Please contact the Hines Property Management Office for a quote. A four‐hour minimum applies to additional services provided after‐hours.

9

3.2 Security Services Enbridge Centre has contracted with Paladin Security Services to provide property‐wide security and concierge services 24 hours a day, 7 days a week. Duties include, but are not limited to, building access control, monitoring of CCTV equipment, emergency response coordination, parkade management, loading dock management, and service elevator management. If security coverage is required for a special event, please call the Hines Property Management Office for a service quote. The Security Director will contact you to coordinate the coverage for your event. Security Tips: ‐Building management and Security take many solicitors so they may be properly escorted precautions to protect employee property; from the Building. however, employees are wholly responsible for ‐Do not let persons other than employees and the Security of all persons and property within guests into building restrooms, the Fitness their tenant suites. By following a few simple Centre or the Bike Storage. rules, much can be done to eliminate or reduce theft or intruders. ‐Building personnel are always ready to properly identify themselves. Persons posing as ‐It is recommended that entry doors into building workers who you do not recognize Tenant suites, including rear doors and should be reported to the building’s security secondary entrances, are locked at all times. services immediately. Every employee has the This may be the single most important rule to right to question and request proper prevent intruders from entering office areas. identification from anyone requesting access to ‐Keep valuables, whether in your vehicle or their suite. office, out of sight at all times. A minimum ‐Legitimate messenger service personnel carry amount of cash should be kept in the office. proper identification. If a messenger does not Both stamps and cash should be locked in an produce identification when asked for it, office safe. building security should be notified ‐ Keep purses and gift packages out of sight and immediately. locked inside a cabinet or desk if possible. ‐To reduce the possibility of unauthorized ‐Lock desks when not seated at them. persons entering an employee space, all visitors should wait in the floor common area until an ‐The Building prohibits all outside solicitation. escort arrives to greet the visitor. Do not allow Please note the Hines Property Management unknown persons to follow through an access Office will not permit property‐wide controlled door. advertisements on Tenants’ behalf. Please call Building Security immediately to report

10

Building Rules and Regulations

1. No signs, lettering, pictures, notice or advertisements shall be placed on any outside window or in a position to be visible from outside the premises. If visible from the outside or public corridors within the building, the article shall be installed in such manner and be of such character and style as Landlord shall approve in writing. 2. Tenant shall not use the name of the building for any purpose other than the Tenant's business address. Tenant shall not use the name of the building for Tenant's business address after vacating the premises. Tenant shall not use any picture or likeness of the building in any circulars, notices, advertisements or correspondence without written approval. 3. Tenant shall not represent itself as being associated with any company or corporation by which the building may be known or named. 4. Sidewalks, entrances, passages, courts, corridors, halls, elevators, service elevator vestibules and stairways in and about the premises and building shall not be obstructed. The building reserves the right to remove and bill the expense of removal back to the Tenant for any obstructions. 5. No animals (except for service animals), bicycles or other vehicles shall be brought or permitted to be in the building or the premises except for in areas specifically designated for such a use. 6. Room‐to‐room canvasses to solicit business from other Tenants of the building are not permitted. Tenant shall not advertise the business, profession or activities of Tenant conducted in the building in any manner which violates any code of ethics by any recognized association or organization pertaining to such business, profession or activities. 7. Tenant shall not knowingly waste utilities and shall cooperate reasonably with Landlord to assure the most effective and efficient operation of the building's HVAC systems. Space heaters and fans are not allowed and will be removed from the building by Operations staff, as they disrupt the proper air balance of the building and may invalidate tenant insurance policies. 8. No locks or similar devices shall be attached to any door except by Landlord or with Landlords prior approval. Tenant may retain sole access to a lock with prior written approval from the Landlord. 9. Tenant assumes full responsibility of protecting the premises from theft, robbery and pilferage. Landlord shall not be liable for damage thereto, theft, or misappropriation thereof. Tenant shall keep all doors to the premises locked and other means of entry to the premises closed and secured, except during Tenant's normal business hours. All corridor and stairwell doors shall remain closed at all times. Tenant should notify the Landlord or security immediately if a door is not closing or locking as designed. 10. If Tenant wishes to make changes to their wiring plan then Landlord will, upon request, direct where and how connections and all wiring shall be installed. Landlord will not allow boring, cutting or installation of wires or cables without prior approval. 11. Except with the prior approval of Landlord or as otherwise provided in the Tenant’s lease, all cleaning, repairs, janitorial, painting or other services and work in and about the premises shall be done only by authorized building personnel or approved vendors. 11

12. The weight, size and placement of safes, equipment, machines and other large or bulky articles shall be subject to Landlord's approval and shall be brought into and out of the building at times and in a manner as the Landlord shall direct. Prior to Tenant's removal of any of such articles from the building, the Tenant shall obtain written authorization from the Hines Property Management Office and shall have such authorization on hand should it be requested. 13. Tenant shall not overload the safe capacity of the electrical systems of the building. Please contact the Hines Property Management Office for more information. 14. To the extent permitted by law, Tenant shall not cause picketing or other activity which would interfere with the business of Landlord or any other Tenant or occupant of the building. Tenant shall not permit or promote distribution of written materials involving its employees in or about the building except in locations and subject to time and other limitations as to which Landlord may give prior written consent. 15. Tenant shall not cook, otherwise prepare or sell any food or beverages in or from the premises or use the premises for housing accommodations, lodging, or sleeping purposes except that Tenant may install and maintain vending machines, coffee/beverage stations, food warming equipment, and eating facilities for the benefit of its employees or guests, provided the same are maintained in compliance with applicable laws and regulations and do not disturb other Tenants in the building with odor, refuse or pests. An exception applies to those tenants who received approval through tenant design and construction to have these facilities built into their space. 16. Tenant shall not permit the use of any apparatus for sound production or transmission in such a manner that the sound so transmitted or produced shall be audible or vibrations therefrom shall be detectable beyond their premises. Nor shall Tenant permit objectionable odors or vapors to emanate from the premises. 17. No floor covering shall be affixed to any floor in the premises by means of glue or other adhesive without Landlord's prior written consent. Landlord’s consent shall be deemed given as to any such matters included as part of the plans and specifications for Tenant's Work or for subsequent alterations which are otherwise approved by Landlord. 18. Tenant shall only use the freight elevator for mail carts, dollies and other similar devices used for delivering material between floors that Tenant may occupy. 19. Smoking is not permitted anywhere in the building, parkade, or parkade entrance. Smoking is prohibited within 5 meters of any building entrances. This policy will be strictly enforced by building security. If you need assistance finding the designated smoking area, building security will be happy to assist you. 20. Landlord may require that all persons who enter or leave the building identify themselves to security, by registration or otherwise. Landlord, however, shall have no responsibility or liability for any theft, robbery or other crime in the building. 21. Tenant shall comply with all safety, fire protection and evacuation procedures and regulations established by any governmental agency or reasonably established by Landlord and shall cooperate and participate in all reasonable security and safety programs affecting the building.

12

EXHIBIT A Standard Janitorial Services

Standard Janitorial Services

The Landlord shall furnish the following janitorial services (Please see your lease for specific duties for your floors):

Daily ‐ Five (5) times a week ‐ Dust all architectural moldings, lattice, louvers, and baseboards. ‐ Vacuum carpeted traffic pathways ‐ Dust all chairs and settees. (hallways, offices, common areas, ‐ Wipe clean and polish all brass, stainless boardrooms, etc.). steel or other metal bright work using a ‐ Dust all table tops, file cabinets, non‐acid polish. credenzas and all other horizontal ‐ Dust closet shelving. surfaces that can be reached without a ‐ Dust telephones as necessary, not more ladder. frequently than nightly. ‐ Spot remove all stains/spills from ‐ Wash clean all water coolers nightly. flooring. ‐ Sweep all private stairways nightly, ‐ Remove trash from all bins (kitchens, vacuum if carpeted. washrooms, desk‐side bins, meeting ‐ Collect all cups and glasses from kitchen rooms, etc.) area and place in dishwasher. Run wash ‐ Remove recycling from large communal cycle. recycling bins. ‐ Wash and disinfect kitchen area ‐ Remove any extra trash labeled with an counters and sink. orange Hallmark disposal sticker. ‐ Spot clean doors, jambs, walls, window Weekly mullions, windows, and interior partition glass. ‐ Wall‐to‐wall carpet vacuum. ‐ Damp wipe and polish all glass furniture ‐ With a treated cloth dust all coat racks, tops nightly. Furniture must be shelves, baseboards, moldings, and reasonably cleaned of all items by tenant window frames. to be eligible hereunder. ‐ Disinfect telephone handsets. ‐ Wipe clean all kitchen counters, ‐ Dust all door and other louvers within cabinets, major appliances, sinks and reach. faucets. ‐ Wash glass entry doors and adjacent ‐ Sweep and mop hard surface flooring. glass side panels. ‐ Dust desks that have been cleared of ‐ Dust air supply & exhaust vents. personal/work objects. ‐ Wash all vinyl and metal kick plates. ‐ Spot clean metal and glass entrance doors.

Monthly ‐ Mop, rinse and dry floors nightly. Buff floors as necessary. ‐ Wash baseboards in carpeted flooring ‐ Scrub and disinfect floors as necessary. areas. ‐ Clean all mirrors, bright work and ‐ Sweep and dust stairwells, wash as enameled surfaces nightly. needed. ‐ Wash and disinfect all basins, urinals and ‐ As applicable, buff hard surface flooring bowls nighty. according to manufacturer’s ‐ Wash both sides of all toilet seats with specifications. soap and water and disinfectant nightly. ‐ Wipe clean all metal trip work. ‐ Damp wipe nightly, wash with ‐ Wash furniture glass. disinfectant when necessary, all Periodically partitions and outside services of all dispensers and receptacles. ‐ High dust all horizontal and vertical ‐ Wipe tile walls as necessary. surfaces not reached in nightly cleaning, ‐ Empty and sanitize all receptacles and up to a height of 10 feet, quarterly. sanitary disposals nightly; thoroughly ‐ Wash and dry waste bins, as requested, clean, wash and disinfect at least once quarterly. per week. ‐ As applicable, strip and refinish tile ‐ Fill toilet tissue, soap, towel and sanitary flooring quarterly. napkin dispensers nightly. ‐ Wet wipe clean air supply vents, ‐ Clean flush‐o‐meters, piping, toilet seat quarterly. hinges and other metal work nightly. ‐ Dry dust base building lighting, annually. ‐ Wash and polish tile walls and enamel ‐ Wash air supply and exhaust grills, surfaces from trim to floor monthly. annually. ‐ Vacuum all louvers, ventilating grilles and dust light fixtures monthly. Washrooms

Should you find that these services are not being done to your satisfaction, please contact the Hines Property Management Office at 780‐426‐6088 or by email [email protected].

EXHIBIT B HinesGo

GREEN OFFICE TENANT GUIDE

Seven Categories: Easy Steps to Qualify: 1. Energy Efficiency  Review scorecard 2. People & Atmosphere  Notate “Achieved Green” leaf credits 3. Travel & Commuting  Tabulate score 4. Reduce Re‐use and Recycle  Review scorecard for additional green 5. Cleaning opportunities and leaf credits 6. Remodeling and Construction  If you choose, work with Office of the 7. LEED Building on initiatives  Once you reach 70 leaf credits, submit Program Highlights: scorecard to Office of the Building  Over 186 Hines Buildings and 332 Tenants have been designated as a Hines Green Office  Offer no‐cost and low‐cost alternatives to operating a standard indoor office environment  Only require 70 “leaf credits” out of 100 to receive designation

 With approval, Hines may acknowledge your designation publicly  Let the Office of the Building be your “Green Consultants”

Once approved, your office will be designated as a Hines Green Office your office will receive a distinctive HinesGO award to display in your office. Contact Hines Property Office at 780‐426‐6088 or email [email protected] to get started. We look forward to working with you and hearing of your sustainability achievements!

EXHIBIT C Bicycle Storage and Locker Room Agreement Access Fob Request Form

ENBRIDGE CENTRE Bicycle Storage and Locker Rooms Rules and Regulations

I, ______hereby request permission to use the Bicycle Storage and Locker Room located on the P2 Level of the Parkade of Enbridge Centre, together with any and all equipment and other facilities located therein (the “Bicycle Rooms”). I understand and acknowledge that the Bicycle Rooms are not a public facility, but is for the exclusive use of those individuals who are specifically authorized in writing by Kelly Ramsey Limited Partnership (collectively the “Landlord”) or its authorized representative to use the Bicycle rooms, and who read and sign this WAIVER AND RELEASE. I understand and acknowledge that other users of the Bicycle Rooms may inadvertently or purposefully damage or remove any and all contents of the Bicycle Rooms. I ACKNOWLEDGE AND AGREE THAT THE USE OF THE BICYCLE ROOMS WILL BE ENTIRELY AT MY OWN RISK. I FURTHER ACKNOWLEDGE AND AGREE THAT, IN CONSIDERATION FOR BEING PERMITTED TO USE THE BICYCLE ROOMS, I SHALL BE ENTIRELY RESPONSIBLE FOR, AND I HEREBY WAIVE AND RELEASE ANY AND ALL CLAIMS I HAVE OR MAY HAVE IN THE FUTURE against the Landlord, and their successors, assigns, affiliates, directors, officers, shareholders, employees, agents, representatives and partners or any of them for any and all losses, costs, expenses, including legal fees (on a solicitor and own client basis), damages or liabilities whatsoever of any nature, including bodily injury or death, arising out of my use of the Bicycle Rooms, provided, however, that the foregoing waiver and indemnification shall not apply to any injuries or damages caused by the gross negligence or willful misconduct of Landlord or its agents or employees. I also agree that my use of the Bicycle Rooms shall be in accordance with the Rules and Regulations attached hereto, as the same may be amended, modified or replaced from time to time by Landlord or its authorized representative.

1. The Bicycle Rooms are subject to periodic closure by the Landlord for the purposes of maintenance, cleaning, repair, or renovation.

2. The Bicycle Rooms will be accessible to Authorized Users during both business hours and non-business hours of Enbridge Centre.

3. The Bicycle Rooms are for the use of Authorized Users only. Friends, relatives and visitors of the Users are not permitted to use the Bicycle rooms.

4. Authorized Users are prohibited from lending their access fobs to non-employees.

5. All Users of the Bicycle Rooms agree to do so at their own risk. Bicycle locks should be used to secure bikes stored in the Bicycle Rooms at all times. Locks will not be provided. Locks that are not being regularly used may be removed at the Landlord’s discretion.

ENBRIDGE CENTRE 10175 101 STREET NW, EDMONTON AB T5J 0H3 780-426-6088 1 ENBRIDGE CENTRE Bicycle Storage and Locker Rooms Rules and Regulations

6. Users shall store bicycles on the provided bicycle racks. If the racks are full, Users should inquire with the Property Manager for the location of alternative bike storage areas.

7. Users shall not block the entrance to the Bicycle Rooms or position bicycles in a manner that will impede others from entering or exiting the Bicycle Rooms or Parkade.

8. Each Authorized User is permitted one bicycle in the Bicycle Rooms.

9. Users shall report any suspicious activity, vandalism or damage to Building Security immediately.

10. The Landlord reserves the right to add, change or delete any Rule or Regulation herein contained and to change the method of operation to ensure maximum enjoyment of the Bicycle Rooms.

11. The only access permitted to and from the Bicycle Rooms is via the parkade entrance from the North alley. Please exercise caution when entering and exiting the parkade. The parkade ramp is grooved for vehicle traction and could negatively affect bicycle handling.

12. Any violations of the Rules and Regulations may result in cancellation of Bicycle Room privileges.

Signed: ______Print Name: ______Company: ______Date: ______Access Fob Number: ______

(SEE NEXT PAGE FOR P2 BICYCLE STORAGE AND LOCKER ROOM FLOOR PLAN)

ENBRIDGE CENTRE 10175 101 STREET NW, EDMONTON AB T5J 0H3 780-426-6088 2 ENBRIDGE CENTRE Bicycle Storage and Locker Rooms Rules and Regulations

ENBRIDGE CENTRE 10175 101 STREET NW, EDMONTON AB T5J 0H3 780-426-6088 3 ENBRIDGE CENTRE Access Card Request Form

Security Office Use Only Assigned Access Card #______Replacement Access Card # ______Assigned Parkade Access Fob (if applicable)#______

Date of Request: ____ / ____ / ____ Year / Month / Day Please Check Which Applies:  New Hire  Termination/Resignation - Cancel Immediately!  Change in Access Level (provide details below)  Replacement Card - Broken or not working  Lost Card - $25.00 + G.S.T Charge Employee Name: ______Phone Number: ______Company Name: ______Suite Number: ______Indicate Specific Access Level(s): ______Specific Requests: ______

X ______Authorized Tenant Contact Signature

This form is not valid without an Authorized Tenant Contact’s signature. The issued card will grant 24/7 access unless otherwise indicated above. In the event of a lost access card, this form must be filled out and submitted to the attention of the Security Command Centre at [email protected] for immediate cancellation. All information provided in this form is kept confidential. Hines Canada Management Co. II ULC and Kelly Ramsey Limited Partnership is not responsible for lost or stolen cards. A detailed list of your company’s authorized personnel is available on request by an Authorized Tenant Contact. Only the above individual is authorized to use the issued access card.

Security Office Use Only

X ______Date Request Completed: ____ / ____ / ____ Security Officer Name Year / Month / Day

ENBRIDGE CENTRE 10175 101 STREET NW, EDMONTON AB T5J 0H3 780-426-6088