Annual Report for 2019/20
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ANNUAL REPORT 2019/20 cityofparramatta Annual Report 2019/20 Contents Recognition of the Dharug Peoples 02 Purpose of the Annual Report 04 Message from the Lord Mayor 06 Message from the CEO 08 About City of Parramatta 10 About City City of Parramatta’s Response to COVID-19 12 of Parramatta Subheading2019/20 Financial Summary 16 Our Vision 18 City of Parramatta 20 Events Calendar 22 Governance 24 Our Councillors 30 HeadingOur Awards 36 10 Our Executive Management Team 38 Our People 44 Part 1: Community Report Card 48 Part 01 Integrated Planning and Reporting 50 Community Report Our Six Strategic Goals 52 Card Fair 54 Accessible 58 Green 60 Welcoming 64 Thriving 70 Innovative 76 48 Part 2: Statutory Reporting 80 Part 3: Audited Financial Statements 110 Part 02 Statutory Reporting 80 Part 03 Audited Financial Statements 110 cityofparramatta.nsw.gov.au 01 Resilience through community Contents 02 Annual Report 2019/20 Recognition of the Dharug peoples We respectfully acknowledge the Traditional Owners and custodians of the land and waters of Parramatta, the Dharug peoples. Nunanglanungdyu “place where the eels lie down” (breeding Over 2019/20 Council has completed the location for eels within the Parramatta implementation of our Stretch baramada gulbanga mawa River). Reconciliation Action Plan (RAP) to support self-determination and the naa Baramadagal dharug Parramatta Square has also always been cultural, economic and social ngurrawa badura baramada a meeting place for Dharug clans, for development of our First Nations other First Nations peoples and for the dharug yura community. This has included usage of waves of migrants who have come to call Dharug language with permission and Parramatta home. City of Parramatta recognises the protocol, supporting Indigenous business Dharug peoples as traditional owners, City of Parramatta recognises the with economic opportunities and peoples of the oldest continuous living significance of this area for all First meaningful engagement to understand culture in the world. Nations peoples as a site of early contact the aspirations for First Nations cultural For more than 60,000 years, Parramatta between Indigenous Australians and infrastructure in our growing city. European Colonists, and Parramatta has been home to the Dharug peoples, Our RAP has built a strong foundation for remains an important meeting place for the traditional custodians of the land we an exciting future that will tell the Indigenous Australians. call the City of Parramatta today. The compelling First Nations story of Dharug peoples have cared for and First Nations peoples continue to play a Parramatta and to include our First nurtured the habitat, land and waters for vital role in the ecological, economic, and Nations community in social, cultural, thousands of generations, and maintain social and cultural life of Parramatta, environmental and economic benefits our an ongoing connection to Parramatta while maintaining a distinct culture built city has to offer. In the coming year we and its surrounding areas. A modern on the principles of Caring for Country, will develop a new strategic approach to society and global city can learn from the primacy of family, and the dignity continue that journey. the resilience and community spirit of and governance of Elders. First Nations to ensure a sustainable City of Parramatta is proud to City for all. At City of Parramatta, we imagine a acknowledge the ongoing stewardship of future where the cultures, histories and Country by Dharug and is committed to Parramatta has always been an rights of all First Nations are understood, important meeting place for First the healing process of Reconciliation and recognised and respected by all to ensuring Parramatta remains a place Nations, particularly the Parramatta Australians. The City of Parramatta is River, which has provided life and vitality of choice to live, work and play for First committed to playing an active role in Nation peoples. since the beginning of time (The making this future a reality. Dreaming). The name Parramatta is a cityofparramatta.nsw.gov.au derivation of the word Burramatta or Address: 126 Church St, Parramatta PO Box 32, Parramatta NSW 2124 Phone: 1300 617 058 | Email: [email protected] Facsimile: 9806 5917 | Web: cityofparramatta.nsw.gov.au To contact the Lord Mayor follow the link at cityofparramatta.nsw.gov.au TRANSLATIONS AND ACCESSIBILITY For non-English speakers, phone interpretation services are available by TIS National on 131 450 cityofparramatta.nsw.gov.au 03 Recognition 04 Annual Report 2019/20 Purpose of the Annual Report cityofparramatta.nsw.gov.au 05 The City of Parramatta is proud to present our Annual Report for the financial year to 30 June 2020. This report outlines the City of Parramatta’s financial and Key terms and acronyms are explained as they are introduced. operational performance for the year against the key strategic Tables throughout the report use notations as follows: priorities of our Community Strategic Plan 2018-2038, our Delivery Program 2018-2021, and our Operational Plan & Budget 2019/20. $m = million dollars City of Parramatta Council goes beyond its statutory $b = billion (thousand million) dollars requirements to produce a report that is comprehensive and ATSI = Aboriginal and Torres Strait Islander engaging, encompassing a wide range of activities undertaken and services delivered to the community. ARIC = Audit, Risk and Improvement Committee This report details the challenges faced and achievements made over the past year – providing an open and honest BNP = Better Neighbourhoods Program account of our performance and financial position to our CEO = Chief Executive Officer stakeholders. DA = Development Application This information is for City of Parramatta residents and ratepayers, local business owners, potential investors, DIAP = Disability Inclusion Action Plan community groups, government agencies and funding bodies, as well as current and potential staff. DPIE = Department of Planning, Industry and Environment This report also informs and engages our staff with information EEO = Equal Employment Opportunities on how we have performed throughout the year and how their ET = Executive Team efforts have contributed to achieving our vision. GIPA = Government Information Public Access The objectives of the Annual Report GPOP = Greater Parramatta to the Olympic Peninsula are to: IHAP = Independent Hearing and Assessment Panel • Communicate our vision and commitments to the community IOSS = Internal Ombudsman Shared Service • Report on our performance in delivering the key strategic IP&R = Integrated Planning and Reporting priorities and other key achievements km = kilometre • Demonstrate our ability to lead with confidence and deliver on our promises km/h = kilometre per hour • Promote the City of Parramatta and the City of Parramatta LGA = Local Government Area Council to potential investors to encourage economic LPP = Local Planning Panel development MPAC = Major Projects Advisory Committee • Build confidence and satisfaction in the partnerships that are being created with community groups, local authorities and MOU = Memorandum of Understanding industry leaders through key projects n/a = not applicable • Recognise the significant achievements of our staff NDIS = National Disability Insurance Scheme • Promote our Council as an employer of choice to job candidates. PAS = Parramatta Artist Studios PID = Public Interest Disclosure How to read the Annual Report PLPP = Parramatta Local Planning Panel This report has four main sections: PLR = Parramatta Light Rail 1. About City of Parramatta – key facts about our city PPA = Power Purchasing Agreement 2. Community Report Card – what have we done this year PS = Parramatta Square 3. Statutory Reporting – Statutory requirements in accordance with the Local Government Act 1993 and Local Government Q&A = Questions and answers Regulation (2005) 4. Audited Financial Statements. Purpose of the Annual Report 06 Annual Report 2019/20 Message from the Lord Mayor On behalf of the Councillors and staff, I am pleased to present the City of Parramatta Council’s Annual Report for 2019/20. The achievements contained within this Council has also continued to progress its been liaising with the NSW Government report are the result of the collective vision for Parramatta Square, Australia’s to address and minimise the impacts of efforts of Councillors and staff in largest urban regeneration project, with construction on the City. Council also partnership with other levels of the appointment of a builder to construct successfully advocated for the retention government, local service providers, 5 Parramatta Square – our new $130 of direct ferry services between businesses and the community. million civic, cultural and community Parramatta and Circular Quay. building. The six-storey space will offer a In September 2019, our new Chief This year, we experienced one of the public library, café, publicly available Executive Officer Brett Newman was toughest periods our community has ever meeting rooms, and new Council appointed. With extensive experience in faced. Council responded to the Chambers. This final addition to the $2.7 both the public and private sectors, Mr pandemic with a $3 million COVID-19 billion precinct is expected to be Newman is leading our Council in the Relief and Recovery Package to support completed in 2022. jobs and businesses, protect rate payers, delivery of our strategic plans and accelerate shovel-ready