Lisa Davey-Bates, Executive Director Wanda Gray, Regional Director Administration Operations 367 North State Street, Ste. 204 P.O. Box 698 Ukiah, CA 95482 Lower Lake, CA 95457 (707) 263-7868 (707) 994-3384 www.laketransit.org
DATE: June 3, 2020 TIME: 10:00 a.m. (or as soon thereafter as the Service Authority for Freeway Emergencies Meeting Adjourns) PLACE: Audioconference Dial-in number: 1 (669) 900-6833 / Meeting ID: 937 5301 2617#
*Zoom link provided to Board Members in distribution email and to public by request. In accordance with the modified Brown Act Requirements established by Governor Newsom’s Executive Order N-29-20, and to facilitate Social Distancing due to COVID-19, Lake Transit Authority’s Board meeting will be by audioconference. Public comments will be available during Wednesday's meeting on any agenda item. Please send comments to our Board Secretary, Charlene Parker, at [email protected] and note the agenda item number being addressed. Oral comments will also be accepted by telephone during the meeting when public comment is invited by the Chair.
1. Call Meeting to Order 2. Roll Call PUBLIC EXPRESSION 3. Public input on any unmet transit need or any other item within the jurisdiction of this agency, but which is not otherwise on the above agenda CONSENT CALENDAR 4. Approval of Minutes of the May 6, 2020 meeting Review and proposed approval 5. Technical Revision of the Amendment between Lake Transit Authority and Paratransit Services, Inc. Review and proposed approval
REGULAR CALENDAR 6. Fiscal Year 2018-19 Federal Single Audit Report and Financial Statements Review and proposed approval 7. Fiscal Year 2020/21 LTA Operations and Capital Budget Review and proposed approval 8. 2019/20 Lake Transit Authority Third Quarter Report Review and Accept 9. Extension of MOU 2017-1 Between Lake Transit Authority and Adventist Health Clear Lake Review and proposed approval 10. Resolution No. 2019-20-04 Approving the Project List for FY 2020-21 for the California State of Good Repair Program Review and proposed approval 11. Lake Transit Authority Title VI Plan Update Review and proposed approval 12. Amendment #3 Modifying Agreement between LTA and Paratransit Services, Inc. to Include Coronavirus Aid, Relief and Economic Security (CARES) Act Eligibility Review and proposed approval
Lake Transit Authority Agenda– June 3, 2020 Page Two
REPORTS 13. LTA Meetings Report 14. Transit Coordinator’s Report 15. Paratransit Services Report 16. Lake Links Update 17. Announcements
INFORMATION PACKET 18. LTA Transit Benefits in Lake County
ADJOURN
PUBLIC EXPRESSION Any member of the public may speak on any agenda item when recognized by the Chair for a time period, not to exceed 3 minutes per person and not more than 10 minutes per subject, prior to the Public Agency taking action on that agenda item.
AMERICANS WITH DISABILITIES ACT (ADA) REQUESTS To request disability-related modifications or accommodations for accessible locations or meeting materials in alternative formats (as allowed under Section 12132 of the ADA) please contact the Lake Transit Authority Administrative office at (707) 263-7868, at least 72 hours before the meeting.
ADDITIONS TO AGENDA The Brown Act, Section 54954.2, states that the Board may take action on off-agenda items when: a) a majority vote determines that an “emergency situation” exists as defined in Section 54956.5, or b) a two-thirds vote of the body, or a unanimous vote of those present, determines that there is a need to take immediate action and the need for action arose after the agenda was legally posted, or c) the item was continued from a prior, legally posted meeting not more than five calendar days before this meeting.
CLOSED SESSION If agendized, Lake Transit Authority may adjourn to a closed session to consider litigation or personnel matters (i.e. contractor agreements). Discussion of litigation or pending litigation may be held in closed session by authority of Govt. Code Section 54956.9; discussion of personnel matters by authority of Govt. Code Section 54957.
POSTED: May 28, 2020
Date: 6-3-20 Item: #4
Lisa Davey-Bates, Executive Director Wanda Gray, Regional Director Administration Operations 367 North State Street, Ste. 204 P.O. Box 698 Ukiah, CA 95482 Lower Lake, CA 95457 (707) 263-7868 (707) 994-3384 www.laketransit.org
LAKE TRANSIT AUTHORITY (DRAFT) MEETING MINUTES Wednesday, May 6, 2020
Location: Audioconference (in response to “Shelter-in-Place” directive)
Present Bruno Sabatier, Supervisor, County of Lake Russ Cremer, City Council, City of Clearlake Stacey Mattina, City Council Member, City of Lakeport Moke Simon, County of Lake Russell Perdock, City of Clearlake Chuck Leonard, Member at Large
Absent Kenneth Parlet, Council Member, City of Lakeport Vacant Position, Member at Large
Also Present Lisa Davey-Bates, Executive Director – Lake Transit Authority James Sookne, Program Manager – Lake Transit Authority Alexis Pedrotti, Admin. Staff – Lake Transit Authority Charlene Parker, Admin. Staff – Lake Transit Authority John Speka, Planning Staff – Lake APC Danielle Casey, Planning Staff – Lake APC Wanda Gray, Operations Manager – Paratransit Services Mark Wall, Independent Contractor, LTA
1. Call Meeting to Order Chair Mattina called the meeting to order at 10:00 am. 2. Roll Call Secretary Charlene Parker called roll. Members present: Sabatier, Cremer, Mattina, Simon, Perdock and Leonard. PUBLIC EXPRESSION 3. Public input on any unmet transit need or any other item within the jurisdiction of this agency, but which is not otherwise on the above agenda Chair Mattina requested Public Comments including any written comments.
No public comments were presented.
CONSENT CALENDAR 4. Approval of Minutes of the April 8, 2020 meeting (Draft) Director Leonard made a motion to approve April 8, 2020 Lake Transit Authority Meeting Minutes, as presented. The motion was seconded by Director Cremer and carried unanimously. Roll Call Vote: Ayes (6) – Directors Sabatier, Cremer, Mattina, Simon, Perdock and Leonard; Noes (0); Abstain (0); Absent (2) – Director Parlet and Vacant Member-at-Large.
REGULAR CALENDAR 5. Presentation of Draft 2020/21 LTA Operation and Capital Budget James Sookne explained that given the immediate economic distress due to the COVID-19 pandemic, the FY 2020/21 Budget has followed suite with the Lake Area Planning Agency budget relating to the projected 6.65% increase in Local Transportation Funds (LTF). Typically, staff would take the projected increase and apply it to the current LTF estimate for the following budget year. Even though the current LTF estimate was slightly higher based on the standard formula, staff recommends using last year’s estimate. James provided more information regarding how the LTA Budget identifies the various grant program funds such as State Transit Assistance, State of Good Repair, FTA 5310, and LCTOP. James referenced an additional line item Section 5311 Coronavirus Aid, Relief, and Economic Security Act (CARES Act) funds and explained that these relief funds are 100% reimbursable with no local match and are flexible to help with projects for preventing, preparing for, and responding to the COVID-19 epidemic. James noted that the operations contract with Paratransit Services was projected for just under $2,500,000 based on the most recent extension proposal from Paratransit Services. James noted the one-year contract extension with Paratransit Services will be discussed later today. Once an extension is approved, the budget will reflect that amount. James explained in more detail why this fiscal year’s estimated budget was less than last fiscal year. Staff took a conservative approach to fare estimates using 75% of pre-COVID-19 levels and includes fare-free service for the first quarter of FY 20/21. James requested that Board consider not increasing this year’s LTF estimate, as well as reducing fair revenues by 25% because of the economic distress from the COVID-19 pandemic. The estimate was based on the existing shelter-in-place orders being lifted prior to the beginning of the new fiscal year. Staff will continue to carefully monitor the current conditions and if they continue into the new fiscal year, these estimates would be amended. James stated that The Transit Intercity Rail Capital Program (TIRCP) Grant funds would be include in the final budget notes, without changing the actual budget amounts. James asked if there were any questions.
Director Sabatier stated how much they appreciated the details included in the Budget and his concerns regarding the uncertainty of funding due to the Covid-19 crisis.
The draft budget was presented for review and discussion, and the Final will be brought back in June for approval. Actual carryover amounts will be available in July, which will subsequently be provided in the first amendment in August.
Chair Mattina requested any comments regarding the presentation of Draft 2020/21 LTA Operation and Capital Budget.
No comments were presented.
6. Approval of the Extension for the Memorandum of Understanding (MOU) for the Free College Fare Program for Mendocino and Woodland College James Sookne reported that the Low Carbon Transit Operation Program (LCTOP) funds available should be enough to cover an additional year of the College Fare and the Summer Cruisin’ Program. James recommended that the Board extend the MOU for the Free College Fare program. The initial MOU’s expired on June 30, 2019 but provided for yearly extensions. One-year extensions were approved on June 12, 2019, which will now expire on June 30, 2020.
Director Sabatier stated that he spoke with Steve Wylie from Woodland Community College and he stated that the in-person classes were cancelled in March. Director Sabatier wanted to know if the LCTOP funds were flexible and if it was possible to alter the funding to the current needs, such as seniors having access to senior centers and stores, if school does not go back to normal in the fall. He stated that he was for the extension and still wanted to know the flexibility.
James replied that the LCTOP provides funding for transit projects that will decrease greenhouse gas emissions. If the funds are used to reduce vehicle trips, we can work with Caltrans to change the scope. In addition, staff can work with Lake Links, the Consolidated Transportation Services Agency (CTSA) to provide mobility for seniors.
Director Cremer agreed that it was possible for Lake Links to use the funding for seniors.
Chair Mattina requested any comments regarding the Extension for the Memorandum of Understanding (MOU) for the Free College Fare Program.
No comments were presented.
Director Simon made a motion to approve the Extension for the Memorandum of Understanding (MOU) for the Free College Fare Program, as presented. The motion was seconded by Director Cremer and carried unanimously. Roll Call Vote: Ayes (6) – Directors Sabatier, Cremer, Mattina, Simon, Perdock and Leonard; Noes (0); Abstain (0); Absent (2) – Director Parlet and Vacant Member-at-Large.
7. Operations and Maintenance Agreement with Paratransit Services Lisa Davey-Bates referenced her staff report and stated that earlier in the year negotiations for an extension were initiated between management staff of Lake Transit Authority (LTA) and Paratransit Services Inc. Mark Wall, the previous Transit Manager and current LTA contractor, has also participated in the negotiations, offering his expertise and historical perspective. Lisa gave a brief description of the initial agreement stating that on April 28, 2017, LTA entered into an agreement with Paratransit Services, Inc. to provide Management, Operations, and Maintenance Services of the Lake Transit System. The agreement between LTA and Paratransit Services, Inc. provides for five one- year extensions, if mutually agreed upon, and will expire on June 30, 2020. The extension of the cost proposal was limited so that the maximum increase for each option extension period shall be no more than, 1) the percentage annual increase in the U.S. Average Consumer Price Index (CPI-U) for the most recent calendar year, or 2) a percentage equal to seventy percent (70%) of the percentage increase in the state minimum wage for the calendar year, whichever was higher. Lisa explained that the negotiations started with a proposal from Paratransit Services Inc. included the full 5.8% increase representing 70% of the state minimum wage increase. Over the past few months of negotiations, the most recent negotiated cost proposal by Paratransit Services resulted in an increase of $104,358,52, which was a 4.4% increase of the current year’s contract. This was a reduction of $33,967.72 from the original proposal that was presented. If approved, the 2020/21 Paratransit
Services contract (year-one extension) will provide a maximum annual price of $2,494,216.52, a $104,358.52 increase of the current contract price of $2,389,858.00. The increase was primarily focused on maintaining pace with minimum wage increases expected in the upcoming year.
Mark Wall, LTA contractor, added that when you look at the 70% percent increase it appears to be quite a lot; however, the criteria was designed to prevent concerns of labor shortages. LTA’s RFP and contract were based on the employee wage increases keeping pace with the minimum wage increases. Mark noted that during the negotiations, LTA staff did not have a problem with 5.8% increase for wages, salaries, and benefits. The negotiated percentage of 2% CPI was applied to various goods and services. Mark closed his remarks by noting Caltrans requires negotiations and must approve the proposed contract extension.
Chair Mattina requested any comments regarding the Extension to the Operations and Maintenance Agreement with Paratransit Services.
No comments were presented.
Director Cremer made a motion to approve the first one-year Extension to the Operations and Maintenance Agreement with Paratransit Services, as presented. The motion was seconded by Director Leonard and carried unanimously. Roll Call Vote: Ayes (6) – Directors Sabatier, Cremer, Mattina, Simon, Perdock and Leonard; Noes (0); Abstain (0); Absent (2) – Director Parlet and Vacant Member-at-Large.
8. Re-programming of State of Good Repair Funds James Sookne reported that the State of Good Repair (SGR) funds are a product of the Road Repair and Accountability Act. LTA has allocated these funds for the purchase of a replacement Dial-a-Ride vehicle, a new 4-post lift, a back-up generator, and as matching funds for the construction of the Transit Hub in Clearlake. Considering LTA’s successful application for the TIRCP grant funds that do not require matching funds, staff proposed that the funds currently set aside for the Transit Hub be shifted to add additional funds to the FY 17/18 new 4-Post Lift project and program funds to design and construct a bus pull-out on Lakeshore Drive in Clearlake, and shift any remaining funds into the FY 18/19 Backup Generator project to make additional improvements to the operations and maintenance facility in preparation of future Public Safety Power Shutoffs (PSPSs). James referenced the proposed funding scenarios in the staff report and requested direction from the Board.
Director Sabatier questioned what side of Lakeshore Drive that the bus pull-out would be on. James replied that it is the side of the park that is being worked on currently and noted that we will not be duplicating efforts.
Director Cremer stated that he supported the Lakeshore project when it was considered with the Austin Park project.
Chair Mattina requested any comments regarding the Re-programming of State of Good Repair Funds.
No comments were presented.
Director Cremer made a motion to approve that we direct staff to work with Caltrans to Re- programming of State of Good Repair Funds, as presented. The motion was seconded by Director Sabatier and carried unanimously. Roll Call Vote: Ayes (6) – Directors Sabatier, Cremer, Mattina, Simon, Perdock and Leonard; Noes (0); Abstain (0); Absent (2) – Director Parlet and Vacant Member-at-Large.
REPORTS 9. Meetings Report No questions 10. Transit Coordinator’s Report a) Transit Intercity Rail Capital Program (TIRCP) Grant James reported that on April 21, Lake Transit Authority staff was informed that the Transit and Intercity Rail Capital Program (TIRCP) application submitted in January was successful. The total application was for approximately $13M and will fund the construction of the new transit hub in Clearlake, four hydrogen buses, and fueling stations. b) COVID-19 Effects on the System James reported that the changes since the last Lake Transit Authority’s Board meeting were that staff determined that additional service reductions were in the best interest of the public and the transit agency. Beginning April 8, service hours were reduced to 7:00 a.m. to 5:00 p.m. Additionally, anyone riding on LTA buses is now required to wear a face mask or similar type of protective face covering (bandana, scarf, etc.). The mandate is in accordance with CDC guidelines and was implemented on April 20.
c) Miscellaneous Lisa announced that in addition to the TIRCP grant update, she has been in contact with Susan Parker, from the County of Lake, to begin the negotiations of the purchase of the Transit Hub property.
11. Paratransit Services Report Wanda reported that the Covid-19 update was included in the packet and noted that the requirement of masks was going well with staff and the public. Wanda explained that the employee screening was implemented for anyone that enters the Paratransit Services workplace.
12. Lake Links Update a. Mobility Manager’s Report Lisa announced that Lake Links staff were working on expanding NEMT service from three days to five days, because the service area has been extended temporarily beyond Santa Rosa to include St. Helena, Deer Park, Napa, Willits, and Ukiah to support vulnerable populations during the COVID-19 pandemic.
Lisa explained that staff was also working with the senior centers to with their programs to help with the increased needs due to Covid-19 crisis.
b. Miscellaneous
Lisa reported that Karl Parker will be retiring on early on May 15, and staff and board members are actively recruiting for his position.
13. Announcements a. Coronavirus Aid, relief, and Economic Security (CARES) Act
Lisa announced that staff was learning what the reimbursement requirements will be for Coronavirus Aid, relief, and Economic Security (CARES) Act funds. She explained that CARES Act funds are received on a reimbursable basis and will need to show a direct correlation to Covid-19 crisis expenses. Lisa noted that these funds can be used for hazard bonus pay for essential employees. Mark added that CalACT staff was working closely with the Federal Transit Administration and we are waiting for clarification on what we can bill to CARES Act funds. Mark reiterated how important the hazardous bonuses would be to keep the transit system workforce in place so that there are sufficient drivers once the shelter in place orders are lifted. b. Community Food Drive flyer Lisa announced that the CARES Act funds will be used to implement the Community Food Drive to deliver food to the most vulnerable residents affected by the Covid-19 crisis.
Chair Mattina requested public comments including any written comments.
No public comments were presented.
ADJOURN Chair Mattina adjourned the Lake Transit Authority meeting at 10:40 AM.
Respectfully Submitted,
DRAFT
Charlene Parker, Secretary
Date: 6-3-20 Item: #5
LAKE TRANSIT AUTHORITY STAFF REPORT
TITLE: Technical Revision to Amendment #2 between LTA & PS DATE PREPARED: May 27, 2020 MEETING DATE: June 3, 2020 SUBMITTED BY: Lisa Davey-Bates, Executive Director
BACKGROUND:
At the May 6, 2020 meeting, members of the Board approved the first one-year extension to the Agreement between Lake Transit Authority and Paratransit Services, Inc. I inadvertently labeled the extension as Amendment #1, when it should have been identified as Amendment #2.
All other provisions of the agreement will remain as stated in the original amendment dated May 6, 2020.
ACTION REQUIRED: Approval of technical revision to the Amendment to the Agreement between Lake Transit Authority and Paratransit Services, Inc. to read as Amendment #2, instead as Amendment #1 as approved on May 6, 2020.
ALTERNATIVES: None identified.
RECOMMENDATION: Approval of technical revision to the Amendment to the Agreement between Lake Transit Authority and Paratransit Services, Inc. to read as Amendment #2, instead as Amendment #1 as approved on May 6, 2020.
AMENDMENT NO.2
AMENDMENT NO. 2 TO THE AGREEMENT FOR LAKE TRANSIT SYSTEM MANAGEMENT, OPERATIONS AND MAINTENANCE SERVICES
Pursuant to Section 12.3 Option Term of the Agreement between Lake Transit Authority and Paratransit Services, Inc., the parties hereto wish to extend management, operations and maintenance services provided by CONTRACTOR for a period of a one-year duration under the following terms:
A. A FIXED HOURLY RATE per Vehicle Revenue Hour of $34.16 from July 1, 2020 through June 30, 2021.
B. A FIXED MONTHLY RATE of $91,679 per month from July 1, 2020 through June 30, 2021. The monthly rate shall compensate CONTRACTOR for all cost elements assigned to CONTRACTOR for work described in ARTICLE 5 – SCOPE OF WORK and further detailed in the attached EXHIBIT “A”, SCOPE OF WORK, except those specifically included under Section 9.1(A) Fixed Hourly Rate, Section 9.1(C) – Fixed Rate Per Shelter Cleaned, Section 9.2 - Fuel Price Formula; and, Section 9.3 Engine, Transmission And Differential Expense Reimbursements.
C. A FIXED RATE PER SHELTER of $16.83 per shelter cleaned.
ALL OTHER CONDITIONS of the original agreement shall remain in full force and effect unless amended in writing by both LTA and Contractor.
IN WITNESS WHEREOF, the parties have caused this Amendment No. 2 to the Agreement to be executed on this 6th day of May 2020.
LAKE TRANSIT AUTHORITY PARATRANSIT SERVICES, INC.
By By Lisa Davey-Bates, Executive Director David Baker, President/CEO
Federal Tax I.D. # 91-1253112
PAGE 1 OF 1 Date: 6-3-20 Item: #6
LAKE TRANSIT AUTHORITY STAFF REPORT
TITLE: TDA Fiscal Audit – Fiscal Year 2018/19 DATE PREPARED: May 26, 2020 MEETING DATE: June 3, 2020 SUBMITTED BY: James Sookne, Program Manager
BACKGROUND: According to the Transportation Development Act (TDA) statute and California Codes of Regulations of 2005, Article 5.5, CCR 6664 “In accordance with Public Utilities Code Section 99245, a report of a fiscal and compliance audit made by an independent auditor shall be submitted by each claimant within 180 days after the end of the fiscal year, except that the responsible entity, as defined in Section 6663, may grant an extension of up to 90 days as it deems necessary.”
Smith and Newell recently finalized the annual fiscal audit for the period of July 1, 2018 through June 30, 2019. The auditor’s comments were positive, and they did not identify any deficiencies in internal control over financial reporting and found no instances of noncompliance or other matters that are required to be reported under Government Auditing Standards. Included in the Management Letter (Year Ended June 30, 2019) the auditor provided a Schedule of Findings and Recommendations. One condition was identified that noted that LTA made material prior period adjustments to correct the prior year accumulated depreciation that had been overstated. The recommended action for this finding is that LTA review accumulated depreciation balances to determine that they are correctly stated and adjusted accordingly. The Corrective Action Plan can be found on the last page of the audit.
Although an electronic version of the recently completed audit is attached, I’d be happy to provide Lake APC members a hard copy of the final TDA audit for FY 2018/19 upon request.
ACTION REQUIRED: Although action is not “required”, I suggest adopting the final audit as a requirement of the Transit Development Act, Article 5.5.
ALTERNATIVES: None identified.
RECOMMENDATION: Approve the Final Fiscal Audit for the year ended June 30, 2019 as prepared by Smith and Newell. Date: 6-3-20 Item: #7
LAKE TRANSIT AUTHORITY STAFF REPORT
TITLE: Final 2020/21 LTA Budget DATE PREPARED: May 27, 2020 MEETING DATE: June 3, 2020 SUBMITTED BY: James Sookne, Program Manager
BACKGROUND:
Attached to this staff report you will find the final 2020/2021 Lake Transit Authority Budget. The one change between this final and the draft version presented in May is an increase in the amount of Local Transportation Funds from $853,923 to $875,928.
As a reminder, I would like to point out a few items of interest: 1.) As in the past, staff began initial review of revenues received to-date compared to similar months of the previous fiscal year to develop the LTF Estimate for the upcoming fiscal year’s budget. Based on the initial assessment, the revenues were indicating an increase of 6.65%. Typically, staff would take this projected increase and apply it to the LTF Estimate from this fiscal year. Given the immediate economic distress, and endless reports signaling massive revenue impacts and shortfalls to be forthcoming, staff would appreciate your consideration to abandon increasing the LTF and moving forward with this year’s estimate of $875,928.
2.) With a project funding shortfall, staff will continue to carefully monitor the budgetary situation and impacts. Furthermore, there has already been increasing opportunities for financial support to help LTA through these financial binds. You might note, the additional budget line item labeled “Section 5311 CARES Act.” These relief funds are 100% reimbursable with no local match, and are particularly flexible to help with projects for preventing, preparing for, and responding to the COVID-19 epidemic. California’s allocation of these funds under the Federal Transit Administration (FTA) Section 5311 Formula Grants for Rural Areas Program is $94,976,667. LTA’s estimated apportionment is $1,367,660.
3.) Similar to last year, the Administration Contractor, Davey-Bates Consulting (DBC), has been providing services since October 1, 2014. The current one-year contract extension is set to expire September 30, 2020. The board approved the second one-year extension at the last board meeting on April 8, 2020, continuing Administration Services for LTA through September 30, 2021. The contract extension includes an increase to accommodate the CPI increase of 2.98% per the contract extension with DBC. Administration Staff for LTA has been included in the DBC Contract Extension and included in the Lake APC overall administration amount.
4.) The projected fare revenue is approximately 35% lower than in FY 19/20. Due to COVID-19, ridership has decreased dramatically since the 2nd week of March, with some routes seeing a decline of over 90%. To help increase ridership and help the residents of Lake County resume “normal” life, LTA is planning on providing fare-free service for the first quarter of FY 20/21. Staff took a conservative approach and estimated fare revenue to be 75% of pre-COVID-19 levels for the 2nd through 4th quarters of FY 20/21. This estimate is based on the existing shelter-in-place orders being lifted prior to the beginning of the new fiscal year. If current conditions continue into the new fiscal year, these estimates will be amended.
5.) The $2,494,217 projected for the operations contract with Paratransit Services is based on the one- year contract extension with Paratransit Services that the Board approved in May.
As noted during the presentation of the draft budget, carry-over amounts and any earned interest won’t be available until after the beginning of the new fiscal year. Once those amounts are known, this budget will be revised and brought back before the Board for approval. I would be happy to answer any questions regarding this budget at the Board Meeting on June 3, 2020.
ACTION REQUIRED: Approval of the FY 2020/21 Lake Transit Authority Budget.
ALTERNATIVES: None.
RECOMMENDATION: Approval of the FY 2020/21 Lake Transit Authority Budget to allow continued operation of LTA.
2
Lake Transit Authority 2020/21 Final Budget
2019/20 2019/20 Estimated 2020/21 REVENUE Budget Actual* Budget Notes 7401 Passenger Fares 96,861 52,988 1 Intercity Passenger Fares 211,261 118,125 1 7402 Special Transit Fares 179,803 147,452 1,2 7406 Auxilliary Transportation Revenues (Advertising) 103,410 56,051 3 7407 Non-Transportation Revenue APC Planning Work Program Reimbursement Miscellaneous Revenue 7409 Local Cash Grants & Reimbursements Local Transportation Fund 853,923 875,928 4 LTF Carryover (unearned revenue) 7411 State Cash Grants & Reimbursements State Transit Assistance 670,644 597,584 5 State of Good Repair 93,430 95,601 5 State of Good Repair Carryover 119,448 199,317 Proposition 1B - PTMISEA Carryover 662,248 401,292 6 Proposition 1B - CTSGP Carryover 44,620 44,620 7 Low Carbon Trans.Oper. Program (LCTOP) 16-17 35,343 35,343 8 Low Carbon Trans.Oper. Program (LCTOP) 17-18 8,485 8,485 9 Low Carbon Trans.Oper. Program (LCTOP) 18-19 127,647 127,647 10 Low Carbon Trans.Oper. Program (LCTOP) 19-20 102,736 102,736 10 7413 Federal Cash Grants and Reimbursements Section 5311 Annual Apportionment 370,443 370,443 391,469 Section 5311(f) Operating Assistance 489,766 478,409 530,169 Section 5311 CARES Act 410,298 957,362 FTA 5339 Capital - Bus Replacement (2017) 360,464 360,464 TOTAL REVENUE$ 4,530,532 $ 1,259,150 $ 5,102,633
OPERATING EXPENSE 50.01 Oper. Exp. Accounting Services 6,000 6,000 50.03 Oper. Exp. Legal Services 400 400 50.04 Oper. Exp. Management Contract -DBC - - 11 50.04 Oper. Exp. Management Consulting Contract - MWA 20,030 20,030 12 50.05 Oper. Exp. Operations Contract 1,547,404 1,567,429 13 50.05 Oper. Exp. Operations Contract - 5311(f) - Route 30 496,140 517,937 13 50.05 Oper. Exp. Operations Contract - 5311(f) - Route 40 391,645 408,851 13 50.10 Oper. Exp. Printing 12,000 12,000 50.11 Oper. Exp. Promotional Materials 2,400 2,400 50.20 Oper. Exp. Advertising/Web Site Expenses 5,000 5,000 50.21 Oper. Exp. Promotional Campaigns/Translation 2,000 2,000 50.22 Oper. Exp. Fuel 190,706 190,706 14 50.22 Oper. Exp. Fuel - 5311(f) - Route 30 110,872 110,872 14 50.22 Oper. Exp. Fuel - 5311(f) - Route 40 94,669 94,669 14 50.25 Oper. Exp. Facility Maintenance 20,000 20,000 Oper. Exp. Rents & Leases - Repeater Sites 8,000 8,000 Oper. Exp. Utilities 7,000 7,000 Oper. Exp. Operating Funds Reserve 50,000 678,834 15 Total Operating Expense$ 2,964,266 $ - $ 3,652,128 Lake Transit Authority 2020/21 Final Budget
2019/20 2019/20 Estimated 2020/21 CAPITAL EXPENSE Budget Actual* Budget Notes Capital Exp PTMISEA Bus Purchases 462,248 201,292 16 Capital Exp PTMISEA Hub Property Acquisition 200,000 200,000 17 Capital Exp SGR - Bus Lift for Maintenance Shop 28,000 74,240 Capital Exp SGR - O & M Facility Equipment 25,000 17,064 Capital Exp SGR - 18/19 Bus Pull Out 66,448 15,106 Capital Exp SGR - 19/20 - Bus Pull Out 93,430 92,907 Capital Exp SGR - 20/21 Project(s) TBD 95,601 Capital Exp FTA 5339 Bus Replacement 360,464 360,464 Capital Exp CTSGP On Board Video Surveillance 881 881 Capital Exp CTSGP Security Improvements 43,739 43,739 Capital Exp LCTOP Bus Stop Shelter Project 16-17 35,343 - 35,343 Capital Exp LCTOP Bus Stop Shelter Project 17-18 8,485 - 8,485 Capital Exp LCTOP Solar Canopy Project 18-19 127,647 127,647 Capital Exp LCTOP Solar Canopy Project 19-20 102,736 Capital Exp Software 25,000 25,000 Capital Exp Facility and Fleet Condition Audits - Capital Exp Reserve (for Capital projects) 43,599 - 50,000 Total Capital Expense/Reserve$ 1,520,284 $ - $ 1,450,505
TOTAL EXPENDITURES 4,484,550 - 5,102,633
*2019/20 actual expenditures & revenue aren't complete NOTES Project fare revenue is based on free fares for the 1st quarter of FY 20/21 and 75% of pre-COVID-19 farebox 1 revenues (based on 1st half of FY 19/20) for the 2nd through 4th quarters. 2 Includes FYs 17/18 & 19/20 LCTOP funds for Free College Fare and Summer Cruisin' Programs 3 Based on current revenue (FY 19/20) from Helen Foraker Advertising and repayment from R.A. Hamilton 4 Estimate provided by Lake APC 5 Based on SCO Preliminary Estimate dated 1/31/2020 6 PTMISEA funds includes $200,000 for Transit Hub RW and $201,292 for vehicle replacements. 7 The 2020-21 carryover include funds dedicated to approved projects from 15/16 and 16/17 allocations. These 8 Project to install bus stop shelters, benches, and bike racks at four locations: Kit's Corner, Collier & SR29, 9 Project to install a new shelter at Natural High in Lakeport. 10 Project to install a solar canopy over the bus yard at the operations facility. 11 Administration Services for LTA are covered under Lake APC contract extention with DBC. 12 Based on approved consulting contract with Mark Wall 13 Based on current schedules and maximum increase allowed under the current Paratransit Services contract. 14 Assumes no increase in fuel costs due to current market conditions. 15 The operating funds reserve is based on remaining balance of funds that are not restricted to capital use. 16 PTMISEA should first be used to provide matching funds for SGR and FTA 5339 projects. 17 PTMISEA funds allocated for the purchase of the property for the future transit hub in Clearlake Date: 6-3-20 Item: #8
Lake Transit Authority 2019/20 3rd Quarter Report
Executive Summary Operating Statistics Summary Financial Status Report Lake Transit Authority 2019/20 3rd Quarter Report Executive Summary
The Rise of COVID‐19
The beginning of the third quarter of 2019/20 year was promising, with system‐wide ridership up approximately 2.8 percent. However, the COVID‐19 pandemic was on the horizon and it was only a matter of time until Lake County began to feel the effects that other parts of state and country were already experiencing. Through the first week of March, ridership was up 2.46 percent. On May 9th, the Dr. Gary Pace, the County of Lake Public Health Officer, declared a local health emergency due to COVID‐19. Following this declaration, LTA saw a decrease in ridership of just over 8 percent. Nine days later, Dr. Pace issued a shelter‐in‐place order for Lake County that restricted all non‐essential travel and prohibited all non‐essential gatherings. After the shelter‐in‐place order was issued, ridership continued to decline. By the end of March, ridership had decreased between 45.5 and 91.3 percent depending on the route and approximately 63 percent system‐wide (see pages 9‐21 for more details). In response to the dramatic decrease in ridership and the shelter‐in‐place order in Lake County, LTA reduced the hours of service from 5:00 AM – 10:00 PM to 7:00 AM – 7:00 PM. At that time, no routes were cancelled but a total of 20 runs across 8 routes were suspended.
In the beginning of March, LTA increased their cleaning regimen using EPA‐approved products for fighting COVID‐19 and focused on hi‐contact points such as rails, exit buttons, seat/seat backs, and fare boxes. Additionally, hand sanitizer, gloves, and surgical masks became available on all buses for public use.
COVID‐19 has also taken a financial toll on Lake Transit Authority. With the decline in ridership comes a decline in farebox revenue. Through the month of March, LTA saw a decline in revenue of approximately $37,000. Furthermore, approximately 51 percent of LTA’s operating budget is based on State Transit Assistance and Local Transportation Funds which are based on sales tax revenue. COVID‐ 19 has had a drastic effect on discretionary spending which reduces the amount of sales tax collected by the state. While the exact financial implications aren’t known at this time, LTA is expecting a reduction in these funding sources in the upcoming fiscal year.
System Performance Indicators
The bar charts on pages 3‐5 illustrate system performance through the third quarter of 2019/20. System ridership was down about 0.5 percent to 234,884passengers. Through the first week of March, ridership was up nearly 3.6% over last year. Due to the impacts of COVID‐19, the remaining three weeks saw a decrease of nearly 38.8 percent in ridership. Meanwhile, Vehicle Revenue Hours declined 1.3 percent through the third quarter. The system Passengers Per Hour graph on page 4 shows that productivity is slightly better than the first half of last year at 8.36 passengers per hour.
1 The System Cost per Vehicle Revenue Hour increased nearly 1.0% from $72.23 in 2018/19 to $72.90 in 2019/20. This increase is due to fixed costs being spread over fewer hours and an increase in the operations contract rates that went into effect on July 1. An important performance objective is to increase Passengers Per Hour fast enough to offset most of the increase in Cost Per Hour. That objective has been met through the third quarter of FY 2019/20. As shown on page 5, the Cost Per Passenger was up $0.02 to $8.72 through the third quarter of 2019/20. The Average Fare Per Passenger for 2019/20 decreased slightly, down $0.04 to $1.56.
The graphs on pages 9‐21 provide a more detailed picture of the effects of the COVID‐19 pandemic on the transit system through the month of March. Through the first week of March, ridership was up 2.46 percent compared to last year. Following that week, ridership began to decrease. By the end of March, system‐wide ridership was down just over 63 percent. Route specific ridership data can be found on pages 10‐21.
The charts on pages 42 through 53 show a monthly breakdown of on‐time performance for each route as well as the entire system. The data is broken into three categories: early, on‐time, and late. The threshold for on‐time departures is within 0 minutes and 10 minutes after the scheduled departure time for intercity routes and within 0 and 5 minutes after the scheduled departure time for all other routes. Anything before or after these thresholds is early or late, respectively. The data on page 42 shows that through the third quarter of FY 2019/20, 22.0 percent of system‐wide departures were early, 70.5 percent were on‐time, and 7.5 percent were late. Route specific on‐time performance data can be found on pages 43 through 53.
Route Performance
The graph on page 6 illustrates the ridership results by route. Results through three quarters are mixed. Six of the ten fixed routes saw less than one percent change. Routes 7 and 8 saw increases of 5.5 and 4.0 percent respectively. On the flip side, Routes 3 and 4A saw a decrease in ridership of 17.6 and 11.2 percent, which isn’t surprising since these two routes saw a vast decline in ridership in March due to COVID‐19. The graph on page 7 illustrates the revenue hours by route. Most routes had a slight increase in revenue hours. One noticeable difference was the Clearlake Routes (Routes 10 – 12). This reduction in service is attributed to the suspension of Route 12 during the second quarter. Despite the reduction in service hours in Clearlake, the number of Passengers per Hour increased 7.0% across the three routes.
Financial Summary The last two pages of this report are the Financial Summary. It provides line item level unaudited results for the first three quarters of 2019/20. Passenger fares remain below estimates which is to be expected given the COVID‐19 pandemic. Meanwhile, the operating contract are slightly below and fuel costs are slightly above the estimates.
Other items of interest include $65,239 in 2017/18 LCTOP funds that are being used to provide free fares for college students and the Summer Cruisin’ Program. The Auxiliary Transportation Revenue consists of funds received through LTA’s current advertising program and from R.A. Hamilton who has been consistently repaying funds to LTA for past advertising services. Advertising revenue remains well below the amount estimated in the budget due to discounts to get initial clients and some fleet maintenance issues.
2 Lake Transit Authority 2019/20 System Performance Comparison
System Ridership 300,000
250,000
200,000
150,000 Riders 100,000
50,000
‐ 2015/16 2016/17 2017/18 2018/19 2019/20 Riders 284,226 252,793 240,763 236,271 234,884
Vehicle Revenue Hours 35,000
30,000
25,000
20,000
15,000 Revenue Hours Revenue 10,000
5,000 2015/16 2016/17 2017/18 2018/19 2019/20 Rev Hours 33,518 32,493 29,632 28,458 28,098
3 Lake Transit Authority 2019/20 System Performance Comparison
Passengers Per Hour
9.00 8.00 7.00 6.00 5.00 4.00 3.00 2.00 1.00 0.00 2015/16 2016/17 2017/18 2018/19 2019/20 Pass/Hr 8.48 7.78 8.13 8.30 8.36
Cost Per Vehicle Revenue Hour $74.00 $72.90 $71.94 $72.23 $72.00 $70.00 $68.00 $66.00 $65.21 $64.00 $62.00 $61.18 $60.00 $58.00 $56.00 $54.00 2015/16 2016/17 2017/18 2018/19 2019/20
4 Lake Transit Authority 2019/20 System Performance Comparison
Cost Per Passenger
$9.50 $9.00 $8.85 $8.70 $8.72 $8.38 $8.50 $8.00 $7.50 $7.22 $7.00 $6.50 $6.00 $5.50 $5.00 2015/16 2016/17 2017/18 2018/19 2019/20
Average Fare Per Passenger Comparison to Fiscal Year Results $1.80 $1.60 $1.56 $1.60 $1.56 $1.60 $1.40 $1.31 $1.20 $1.00 $0.80 $0.60 $0.40 $0.20 $- 2015/16 2016/17 2017/18 2018/19 2019/20
5 Lake Transit Authority 2019/20 3rd Quarter Performance Report
Comparison of Ridership By Route
160,000
140,000
120,000
100,000
80,000 Passengers 60,000
40,000
20,000
0 CLK Route 1 Route 2 Route 3 Route 4 Route 4A Route 7 Route 8 CLK DAR LKP DAR Routes 2015/16 53,718 1,821 14,934 29,731 3,575 10,341 26,513 135,464 4,437 3,529 2016/17 53,072 2,510 13,018 24,503 3,025 8,506 26,110 115,561 3,253 3,031 2017/18 56,390 2,837 12,067 22,028 3,005 9,552 28,701 99,660 3,425 3,005 2018/19 53,055 1,998 11,763 22,773 3,355 9,712 26,673 98,171 3,677 2,639 2019/20 53,483 1,981 9,690 22,635 2,978 10,248 27,752 98,576 3,242 2,408 6 Lake Transit Authority 2019/20 3rd Quarter Performance Report
Comparison of Annual Revenue Hours By Route 10,000
9,000
8,000
7,000
6,000
5,000
4,000 Revenue Hours Revenue 3,000
2,000
1,000
0 Route 1 Route 2 Route 3 Route 4 Route 4A Route 7 Route 8 CLK Routes CLK DAR LKP DAR 2015/16 5,946 910 2,682 3,277 1,058 2,684 2,670 9,185 2,268 2,445 2016/17 6,383 1,166 2,600 3,234 1,035 2,683 2,709 9,072 1,743 1,738 2017/18 5,784 975 2,326 3,124 1,026 2,674 2,421 7,912 1,691 1,615 2018/19 5,262 922 2,283 3,019 982 2,569 2,280 7,629 1,757 1,482 2019/20 5,538 939 2,239 3,049 1,010 2,616 2,373 7,162 1,516 1,355 7 Lake Transit Authority 2019/20 3rd Quarter Performance Report
Comparison of Passengers Per Vehicle Hour By Route
16.0
14.0
12.0
10.0
8.0
6.0
4.0
2.0
0.0 Route 1 Route 2 Route 3 Route 4 Route 4A Route 7 Route 8 CLK Routes CLK DAR LKP DAR 2015/16 9.0 2.0 5.6 9.1 3.4 3.9 9.9 14.7 2.0 1.4 2016/17 8.3 2.2 5.0 7.6 2.9 3.2 9.6 12.7 1.9 1.7 2017/18 9.8 2.9 5.2 7.1 2.9 3.6 11.9 12.6 2.0 1.9 2018/19 10.1 2.2 5.2 7.5 3.4 3.8 11.7 12.9 2.1 1.8 2019/20 9.7 2.1 4.3 7.4 2.9 3.9 11.7 13.8 2.1 1.8 8 The Effects of COVID‐19
System‐wide Ridership Comparison 8000
7000 6945 6000 6159
5000
4000 2020 Riders 2019 3,605 3000
2000 2,396
1000
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
System‐wide Weekly Change in Ridership 10.00%
2.46% 0.00%
‐8.18% ‐10.00%
‐20.00%
‐30.00%
‐40.00% ‐45.39% ‐50.00%
‐63.41% ‐60.00%
‐70.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
9 The Effects of COVID‐19
Route 1 Ridership Comparison 1,800 1,597 1,545 1,600 1,496 1,498
1,400 1,517 1,431
1,200
1,000 2019 Riders 800 2020
600 725
400 471
200
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
Route 1 Weekly Change in Ridership 10.00% 1.40% 0.00% ‐4.47%
‐10.00%
‐20.00%
‐30.00%
‐40.00% ‐53.07% ‐50.00%
‐60.00% ‐70.51%
‐70.00%
‐80.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
10 The Effects of COVID‐19
Route 2 Ridership Comparison 120
100 100
80 67
60 2019 Riders 60 55 2020 38 40 43 44
22 20
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
Route 2 Weekly Change in Ridership 80.00% 66.67%
60.00%
40.00%
21.82% 20.00%
0.00% ‐11.63%
‐20.00%
‐40.00% ‐50.00%
‐60.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
11 The Effects of COVID‐19
Route 3 Ridership Comparison 450
394 400 350 358 350 303 300 272
250 206 2019 Riders 200 2020
150 111
100
50 31
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
Route 3 Weekly Change in Ridership 0.00%
‐10.00%
‐20.00% ‐30.96% ‐32.01% ‐30.00%
‐40.00%
‐50.00%
‐60.00% ‐68.29%
‐70.00%
‐80.00% ‐91.34%
‐90.00%
‐100.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
12 The Effects of COVID‐19
Route 4 Ridership Comparison 900
800 771
679 664 700 645 678 600 583 500 2019 Riders 400 2020
300 297 200 195 100
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
Route 4 Weekly Change in Ridership ‐0.15% 0.00%
‐10.00%
‐20.00% ‐24.38%
‐30.00%
‐40.00% ‐53.95% ‐50.00%
‐60.00%
‐70.63% ‐70.00%
‐80.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
13 The Effects of COVID‐19
Route 4A Ridership Comparison 160 141 140 124
120 114
99 100 102
90 80 2019 Riders 2020 60 60
40
20 23
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
Route 4A Weekly Change in Ridership 0.00% ‐9.09% ‐10.00%
‐20.00% ‐27.66%
‐30.00%
‐40.00% ‐51.61% ‐50.00%
‐60.00%
‐70.00% ‐79.82% ‐80.00%
‐90.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
14 The Effects of COVID‐19
Route 7 Ridership Comparison 400
340 350 306 326 300 275 293 258 250
200 2019 Riders 2020 150 161
100
50 70
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
Route 7 Weekly Change in Ridership 20.00%
10.00% 6.54%
0.00%
‐10.00% ‐13.82%
‐20.00%
‐30.00% ‐41.45% ‐40.00%
‐50.00%
‐60.00% ‐72.87%
‐70.00%
‐80.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
15 The Effects of COVID‐19
Route 8 Ridership Comparison 1,000
900 861 795 800 755 700 700 646
600 565 531
500 2019 Riders 381 2020 400
300
200
100
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
Route 8 Weekly Change in Ridership
60.00% 52.39%
40.00%
16.87% 20.00%
0.00%
‐20.00% ‐33.21%
‐40.00% ‐45.57%
‐60.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
16 The Effects of COVID‐19
Route 10 Ridership Comparison 1,600 1,414 1,372 1,400 1,297 1,427 1,259
1,200 1,285
1,000
800 2019
Riders 825 2020 600
553 400
200
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
Route 10 Weekly Change in Ridership 10.00% 0.92% 2.07% 0.00%
‐10.00%
‐20.00%
‐30.00% ‐39.87% ‐40.00%
‐50.00% ‐57.36%
‐60.00%
‐70.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
17 The Effects of COVID‐19
Route 11 Ridership Comparison 1,200
1,026 1,034 1,000 897 1,075 867 915 800
600 2019 Riders 2020 533 400 408
200
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
Route 11 Weekly Change in Ridership 10.00% 4.78%
0.00%
‐11.51% ‐10.00%
‐20.00%
‐30.00% ‐38.52%
‐40.00%
‐54.52% ‐50.00%
‐60.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
18 The Effects of COVID‐19
Route 12 Ridership Comparison 600 532 519
500 449 448 455
390 400
300 2019 Riders 217 2020
200 154
100
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
Route 12 Weekly Change in Ridership 0.00%
‐10.00% ‐15.60%
‐20.00% ‐24.86%
‐30.00%
‐40.00%
‐51.56% ‐50.00%
‐60.00% ‐66.15%
‐70.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
19 The Effects of COVID‐19
LKP DAR Ridership Comparison
90 85 80 80 80
68 70
60 59 60
50 44 40 2019 Riders 40 2020
30
20
10
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
LKP DAR Weekly Change in Ridership 20.00% 13.33%
10.00% 6.25%
0.00%
‐10.00%
‐25.42% ‐20.00%
‐30.00%
‐40.00% ‐50.00%
‐50.00%
‐60.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
20 The Effects of COVID‐19
CLK DAR Ridership Comparison 120
105 104
100
84 78 80 70 63 59 60 2019 Riders 48 2020
40
20
0 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
CLK DAR Weekly Change in Ridership 0.00%
‐5.00%
‐10.00%
‐15.00% ‐19.23% ‐20.00%
‐25.00%
‐30.00% ‐33.33%
‐35.00% ‐42.86% ‐43.27% ‐40.00%
‐45.00%
‐50.00% 3/4/19‐3/9/19 3/11/19‐3/17/19 3/18/19‐3/23/19 3/25/19‐3/30/19 3/2/20‐3/7/20 3/9/20‐3/14/20 3/16/20‐3/21/20 3/23/20‐3/28/20
21 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
System Total July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL
Local Base Fare - $1.25 3046 3025 3331 3548 3163 3303 3316 3361 2403 28496 Local Senior Fare - $0.75 1224 1510 1371 1634 1351 1493 1512 1676 1440 13211 Local ADA Fare - $0.75 509 746 525 559 595 595 457 541 418 4945 Regional Fare - $2.25 1965 1971 1868 1823 1728 1542 1703 1607 1129 15336 Out of Co. (Mendocino/ Napa) - $5.00 592 614 519 606 506 452 528 484 296 4597 Flex Stop for ADA/Senior Local $0.75 00008040214 Flex Stop for ADA/Sr. Regional $1.25 000000300 3 DAR GP 1-day Advance Reserv. $5. 000300000 3 DAR GP Same Day $10.00 040000000 4 DAR Senior 1-day Adv. Reserv - $2.50 14 91 64 77 18 70 38 63 29 464 DAR Senior Same Day - $3.00 000200000 2 DAR Disabled 1-day Adv Reserv $2.50 99 55 70 63 71 25 83 44 73 583 DAR Disabled Same Day - $3.00 000000000 0 Senior Center Meal Program - $0.75 0 0 0 19 2 0 0 0 1 22 Free College Fare 948 1136 1654 1486 1306 956 1140 1440 979 11045 Free/Other 1139 1322 1029 992 787 731 940 987 632 8559 Base Fare Ticket Regional 335 362 316 277 190 324 380 275 240 2699 Base Fare Ticket Local 567 701 1321 1288 1051 1169 1385 967 666 9115 Punch Pass 3761 4324 4301 4422 3887 3508 4327 4264 3515 36309 Monthly Pass 4722 5156 5737 5051 4279 4779 4922 5205 3672 43523 Weekly Pass 392 346 263 276 209 365 284 294 210 2639 Summer Cruisin' Youth Pass 2337 2533 0 1 4 4 2 2 4 4887 Transfer - Lake Transit 5204 5565 5659 5312 4801 5552 5913 5599 4104 47709 Transfer - MTA 24 0 1 142 24 0 10 2 3 206 Transfer - Napa VINE 104 69 34 71 37 64 58 24 52 513 TOTAL PASSENGERS 26,982 29,530 28,063 27,652 24,017 24,932 27,005 26,835 19,868 234,884 Bicycles 716 824 618 573 522 425 510 632 474 5294 Extended Stops 000000002 2 Wheelchairs 722 671 666 682 601 675 756 714 501 5988 CASH - CALCULATED TOTAL $ 12,771.00 $ 13,383.00 $ 12,718.75 $ 13,596.75 $ 12,061.25 $ 11,661.75 $ 12,402.75 $ 12,167.25 $ 8,674.75 $ 109,437.25 Scheduled Hours 3948.06 3907.47 3461.88 3895.48 3104.54 3400.59 3613.47 3631.06 3765.06 32727.61 Actual Revenue Hours 3285.84 3362.76 3016.64 3337.7 2832.12 3065.43 3171.08 3050.19 2976.1 28097.86 Other Vehicle Hours 355.19 374.78 323.3 362.41 296.55 315.05 343.66 327.08 331.32 3029.34 TOTAL VEHICLE HOURS 3641.03 3737.54 3339.94 3700.11 3128.67 3380.48 3514.74 3377.27 3307.42 31127.2 PASSENGERS PER REV. HOUR 8.21 8.78 9.30 8.28 8.48 8.13 8.52 8.80 6.68 8.36 Scheduled Miles 74175 76664 68188 76850 63030 69595 74010 67229 74190 643931 Actual Revenue Miles 77546 75999 68015 75405 64307 69506 71489 68567 70853 641687 Other Vehicle Miles 5216 5326 4549 4817 4100 4231 4572 4435 4395 41641 TOTAL VEHICLE MILES 82,762 81,325 72,564 80,222 68,407 73,737 76,061 73,002 75,248 683,328 Miles Per Passenger Boarding 2.87 2.57 2.42 2.73 2.68 2.79 2.65 2.56 3.57 2.73 22 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Route System Total July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL
Local Base Fare - $1.25 3046 3025 3331 3548 3163 3303 3316 3361 2403 28496 Local Senior Fare - $0.75 1224 1510 1371 1634 1351 1493 1512 1676 1440 13211 Local ADA Fare - $0.75 509 746 525 559 595 595 457 541 418 4945 Regional Fare - $2.25 1965 1971 1868 1823 1728 1542 1703 1607 1129 15336 Out of Co. (Mendocino/ Napa) - $5.00 592 614 519 606 506 452 528 484 296 4597 Flex Stop for ADA/Senior Local $0.75 00008040214 Flex Stop for ADA/Sr. Regional $1.25 000000300 3 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 0 0 0 19 0000019 Free College Fare 948 1136 1654 1486 1306 956 1140 1440 979 11045 Free/Other 1032 1196 860 873 690 666 873 909 560 7659 Base Fare Ticket Regional 258 215 189 168 153 273 249 186 156 1847 Base Fare Ticket Local 543 678 1299 1277 1016 1144 1371 967 666 8961 Punch Pass 3381 3953 4022 4068 3547 3174 3956 3902 3232 33235 Monthly Pass 4722 5156 5737 5051 4279 4779 4922 5205 3672 43523 Weekly Pass 392 346 263 276 209 365 284 294 210 2639 Summer Cruisin' Youth Pass 2337 2533 0 1 442244887 Transfer - Lake Transit 5198 5564 5652 5305 4791 5550 5909 5595 4102 47666 Transfer - MTA 24 0 1 142 24 0 10 2 3 206 Transfer - Napa VINE 104 69 34 71 37 64 58 24 52 513 TOTAL PASSENGERS 26,275 28,712 27,325 26,907 23,407 24,360 26,297 26,195 19,324 228,802 Bicycles 716 824 618 573 522 425 510 632 474 5294 Extended Stops 000000002 2 Wheelchairs 397 314 384 371 337 397 380 360 233 3173 CASH - CALCULATED TOTAL $ 12,488.50 $ 12,978.00 $ 12,383.75 $ 13,225.75 $ 11,837.25 $ 11,424.25 $ 12,100.25 $ 11,899.75 $ 8,419.00 $ 106,756.50 Scheduled Hours 3245.1 3367.5 2981.9 3355.5 2634.5 2910.6 3113.5 2937.8 3245.1 27791.36 Actual Revenue Hours 2929.0 2998.0 2700.8 3000.8 2491.6 2734.9 2798.5 2658.6 2612.6 24924.68 Other Vehicle Hours 328.8 342.2 298.0 331.7 272.1 291.2 318.0 302.4 306.1 2790.46 TOTAL VEHICLE HOURS 3257.78 3340.11 2998.83 3332.42 2763.73 3026.11 3116.46 2960.97 2918.73 27715.14 PASSENGERS PER REV. HOUR 8.97 9.58 10.12 8.97 9.39 8.91 9.40 9.85 7.40 9.18 Scheduled Miles 74175 76664 68188 76850 63030 69595 74010 67229 74190 643931 Actual Revenue Miles 74325 72757 64949 72226 60915 66131 67531 64021 67263 610118 Other Vehicle Miles 4756 4902 4148 4434 3742 3916 4242 4187 4071 38398 TOTAL VEHICLE MILES 79,081 77,659 69,097 76,660 64,657 70,047 71,773 68,208 71,334 648,516 Miles Per Passenger Boarding 2.83 2.53 2.38 2.68 2.60 2.71 2.57 2.44 3.48 2.67 23 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Clearlake Routes July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL
Local Base Fare - $1.25 1802 1823 2014 2212 1631 1817 1923 1987 1412 16621 Local Senior Fare - $0.75 816 973 898 1156 897 1066 1053 1182 1002 9043 Local ADA Fare - $0.75 292 502 361 418 420 412 334 425 286 3450 Regional Fare - $2.25 226 249 230 216 211 191 222 184 99 1828 Out of Co. (Mendocino/ Napa) - $5.00 19 54 23 25 15 26 27 16 8 213 Flex Stop for ADA/Senior Local $0.75 000000200 2 Flex Stop for ADA/Sr. Regional $1.25 000000000 0 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 000000000 0 Free College Fare 613 575 790 680 591 441 0 0 0 3690 Free/Other 595 680 438 539 442 328 402 478 245 4147 Base Fare Ticket Regional 19 18 29 42 12 38 21 30 5 214 Base Fare Ticket Local 281 384 958 808 688 689 820 569 321 5518 Punch Pass 1472 1737 1975 2006 1716 1466 1870 2055 1743 16040 Monthly Pass 1988 2172 2459 2235 1696 1867 2151 2407 1680 18655 Weekly Pass 71 29 34 21 2 164 38 7 31 397 Summer Cruisin' Youth Pass 1317 1564 00000002881 Transfer - Lake Transit 1712 1757 2055 2004 1524 1708 1865 1814 1415 15854 Transfer - MTA 23 00000000 23 Transfer - Napa VINE 000000000 0 TOTAL PASSENGERS 11,246 12,517 12,264 12,362 9,845 10,213 10,728 11,154 8,247 98,576 Bicycles 216 264 162 144 129 88 96 133 107 1339 Extended Stops 000000000 0 Wheelchairs 165 112 162 119 100 105 101 120 98 1082 CASH - CALCULATED TOTAL 3,687.00$ 4,215.25$ 4,094.25$ 4,556.50$ 3,576.25$ 3,939.50$ 4,080.00$ 4,183.00$ 2,993.75$ $ 35,325.50 Scheduled Hours 977.1 1035.22 896.72 1002.89 603.6 753.51 936.91 879.76 977.1 8062.81 Actual Revenue Hours 866.54 891.2 800.27 890.87 625.21 775.58 840.64 797.26 674.16 7161.73 Other Vehicle Hours 69.32 70.18 74.59 73.09 55.66 51.58 54.11 52.28 53.26 554.07 TOTAL VEHICLE HOURS 935.86 961.38 874.86 963.96 680.87 827.16 894.75 849.54 727.42 7715.8 PASSENGERS PER REV. HOUR 12.98 14.05 15.32 13.88 15.75 13.17 12.76 13.99 12.23 13.76 Scheduled Miles 11836 12543 10860 12144 7194 9388 11656 10647 11836 98104 Actual Revenue Miles 12159 12608 11333 12539 8864 10998 11870 11077 11906 103354 Other Vehicle Miles 757 812 832 887 656 638 634 613 606 6435 TOTAL VEHICLE MILES 12,916 13,420 12,165 13,426 9,520 11,636 12,504 11,690 12,512 109,789 Miles Per Passenger Boarding 1.08 1.01 0.92 1.01 0.90 1.08 1.11 0.99 1.44 1.05 24 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Dial-A-Ride Services Total July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL
Local Base Fare - $1.25 Local Senior Fare - $0.75 Local ADA Fare - $0.75 Regional Fare - $2.25 Out of Co. (Mendocino/ Napa) - $5.00 Flex Stop for ADA/Senior Local $0.75 Flex Stop for ADA/Sr. Regional $1.25 DAR GP 1-day Advance Reserv. $5. 0003000003 DAR GP Same Day $10.00 0400000004 DAR Senior 1-day Adv. Reserv - $2.50 14 91 64 77 18 70 38 63 29 464 DAR Senior Same Day - $3.00 0002000002 DAR Disabled 1-day Adv Reserv $2.50 99 55 70 63 71 25 83 44 73 583 DAR Disabled Same Day - $3.00 0000000000 Senior Center Meal Program - $0.75 0000200013 Free College Fare 0000000000 Free/Other 60 80 77 46 49 46 33 40 37 468 Base Fare Ticket Regional 77 147 127 109 37 51 131 89 84 852 Base Fare Ticket Local 24 23 22 11 35 25 14 0 0 154 Punch Pass 380 371 279 354 340 334 371 362 283 3074 Monthly Pass Weekly Pass Summer Cruisin' Youth Pass Transfer - Lake Transit 617710244243 Transfer - MTA 0000000000 Transfer - Napa VINE 0000000000 TOTAL PASSENGERS 660 772 646 672 562 553 674 602 509 5,650 Bicycles 0000000000 Extended Stops 0000000000 Wheelchairs 325 357 282 311 264 278 376 354 268 2815 CASH - CALCULATED TOTAL 282.50$ 405.00$ 335.00$ 371.00$ 224.00$ 237.50$ 302.50$ 267.50$ 255.75$ 2,680.75$ Scheduled Hours 703 540 480 540 470 490 500 693.25 520 4936.25 Actual Revenue Hours 338.64 346.53 292.53 310.9 302.4 299.91 329.65 331.3 319.15 2871.01 Other Vehicle Hours 23.75 31.05 23.48 28.38 23.07 23.86 25.67 24.66 25.19 229.11 TOTAL VEHICLE HOURS 362.39 377.58 316.01 339.28 325.47 323.77 355.32 355.96 344.34 3100.12 PASSENGERS PER REV. HOUR 1.95 2.23 2.21 2.16 1.86 1.84 2.04 1.82 1.59 1.97 Scheduled Miles 0000000000 Actual Revenue Miles 2966 2976 2770 2709 2419 2450 2752 2831 2580 24453 Other Vehicle Miles 382 378 341 323 314 315 330 248 324 2955 TOTAL VEHICLE MILES 3,348 3,354 3,111 3,032 2,733 2,765 3,082 3,079 2,904 27,408 Miles Per Passenger Boarding 4.49 3.85 4.29 4.03 4.30 4.43 4.08 4.70 5.07 4.33 25 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Route 1: North Shore July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL Clearlake to Lakeport Local Base Fare - $1.25 705 623 736 734 847 864 768 806 573 6656 Local Senior Fare - $0.75 187 240 224 248 203 221 251 289 217 2080 Local ADA Fare - $0.75 110 102 82 67 93 91 50 46 52 693 Regional Fare - $2.25 768 807 758 730 651 510 582 578 494 5878 Out of Co. (Mendocino/ Napa) - $5.00 27 23 31 19 21 29 29 34 12 225 Flex Stop for ADA/Senior Local $0.75 000000200 2 Flex Stop for ADA/Sr. Regional $1.25 000000000 0 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 0 0 0 19 0 0 0 0 0 19 Free College Fare 92 139 185 130 122 86 139 224 138 1255 Free/Other 178 173 135 104 86 87 124 125 94 1106 Base Fare Ticket Regional 121 126 120 84 81 110 78 74 66 860 Base Fare Ticket Local 142 148 185 348 195 224 286 186 162 1876 Punch Pass 970 1150 1064 1184 1027 923 1141 969 756 9184 Monthly Pass 1078 1379 1490 1221 1249 1385 1206 1222 844 11074 Weekly Pass 20 15 6 25 1 6 56 47 34 210 Summer Cruisin' Youth Pass 596 648 00000001244 Transfer - Lake Transit 1259 1367 1257 1201 1131 1369 1385 1297 855 11121 Transfer - MTA 000000000 0 Transfer - Napa VINE 000000000 0 TOTAL PASSENGERS 6,253 6,940 6,273 6,114 5,707 5,905 6,097 5,897 4,297 53,483 Bicycles 224 267 245 206 198 176 225 266 198 2005 Extended Stops 000000000 0 Wheelchairs 85 99 115 128 133 144 141 90 43 978 CASH - CALCULATED TOTAL 2,967.00$ 2,966.00$ 3,010.00$ 2,905.50$ 2,850.50$ 2,606.50$ 2,641.75$ 2,729.25$ 2,089.50$ $ 24,766.00 Scheduled Hours 671.62 692.29 618.08 698.39 605.88 644.85 644.85 611.98 671.62 5859.56 Actual Revenue Hours 630.71 659.27 596.57 661.68 590.41 615.4 610.64 578.33 595.39 5538.4 Other Vehicle Hours 86.9 95.35 72.87 91.14 75.62 82.95 85.4 81.89 80.77 752.89 TOTAL VEHICLE HOURS 717.61 754.62 669.44 752.82 666.03 698.35 696.04 660.22 676.16 6291.29 PASSENGERS PER REV. HOUR 9.91 10.53 10.52 9.24 9.67 9.60 9.98 10.20 7.22 9.66 Scheduled Miles 20440 21040 18800 21260 18360 20440 20440 18580 20440 179800 Actual Revenue Miles 19480 18556 16522 18580 15780 17181 17249 16508 17276 157132 Other Vehicle Miles 770 797 690 695 629 701 729 683 675 6369 TOTAL VEHICLE MILES 20,250 19,353 17,212 19,275 16,409 17,882 17,978 17,191 17,951 163,501 Miles Per Passenger Boarding 3.12 2.67 2.63 3.04 2.77 2.91 2.83 2.80 4.02 2.94 26 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Route 2: Highway 175 Kit's July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL Corner to Middletown Local Base Fare - $1.25 20 12 10 15 15 22 54 37 51 216 Local Senior Fare - $0.75 25 14 14 18 15 16 26 15 43 161 Local ADA Fare - $0.75 7 11 4929411151 Regional Fare - $2.25 21 17 14 26 14 31 37 18 17 174 Out of Co. (Mendocino/ Napa) - $5.00 2 2 3 10 7 2 6 7 3 40 Flex Stop for ADA/Senior Local $0.75 0000000000 Flex Stop for ADA/Sr. Regional $1.25 0000000000 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 0000000000 Free College Fare 249664211850 Free/Other 17 24 8 17 4 5 9 13 8 88 Base Fare Ticket Regional 0001010013 Base Fare Ticket Local 1000131049 Punch Pass 18 25 32 17 15 17 23 28 11 168 Monthly Pass 34 27 55 38 28 22 35 47 27 279 Weekly Pass 5 16 13 13 8 7 13 12 2 84 Summer Cruisin' Youth Pass 7000000000 Transfer - Lake Transit 41 59 46 53 45 52 91 56 56 458 Transfer - MTA 0000000000 Transfer - Napa VINE 0000000000 TOTAL PASSENGERS 200 211 208 223 160 191 301 255 232 1,981 Bicycles 1000100136 Extended Stops 0000000000 Wheelchairs 850651342750 CASH - CALCULATED TOTAL 106.25$ 82.00$ 72.50$ 147.50$ 98.00$ 126.00$ 203.25$ 141.25$ 150.00$ 1,020.50$ Scheduled Hours 148.94 148.94 135.4 148.94 121.86 128.63 142.17 128.63 148.94 1252.45 Actual Revenue Hours 110.89 110.71 102.15 114.39 91.41 98.76 104.18 98.06 108 938.55 Other Vehicle Hours 42.87 40.55 31.24 37.11 28.22 32.04 37.29 34.2 37.53 321.05 TOTAL VEHICLE HOURS 153.76 151.26 133.39 151.5 119.63 130.8 141.47 132.26 145.53 1259.6 PASSENGERS PER REV. HOUR 1.80 1.91 2.04 1.95 1.75 1.93 2.89 2.60 2.15 2.11 Scheduled Miles 3527 3542 3220 3542 2898 3059 3542 3059 3542 29931 Actual Revenue Miles 3166 3181 2889 3210 2602 2755 2948 2793 3067 26611 Other Vehicle Miles 1214 1207 924 969 845 866 1066 1013 1080 9184 TOTAL VEHICLE MILES 4,380 4,388 3,813 4,179 3,447 3,621 4,014 3,806 4,147 35,795 Miles Per Passenger Boarding 15.83 15.08 13.89 14.39 16.26 14.42 9.79 10.95 13.22 13.43 27 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Route 3: Highway 29 July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL Clearlake to Deer Park Local Base Fare - $1.25 29 59 48 44 60 35 25 30 17 347 Local Senior Fare - $0.75 10 9 8 7 8 6 8 11 6 73 Local ADA Fare - $0.75 1 2 2 1 2 1 25 1 2 37 Regional Fare - $2.25 209 207 152 139 96 96 113 135 63 1210 Out of Co. (Mendocino/ Napa) - $5.00 236 204 194 238 226 177 204 161 91 1731 Flex Stop for ADA/Senior Local $0.75 0 0 0 0 0 0 0 0 2 2 Flex Stop for ADA/Sr. Regional $1.25 0 0 0 0 0 0 0 0 0 0 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 0 0 0 0 0 0 0 0 0 0 Free College Fare 32 33 67 60 48 38 21 45 15 359 Free/Other 22 39 28 16 19 6 8 15 4 157 Base Fare Ticket Regional 3 1 0 2 0 3 1 0 8 18 Base Fare Ticket Local 35 16 25 26 19 12 11 21 13 178 Punch Pass 131 142 137 138 114 95 162 133 81 1133 Monthly Pass 237 227 292 244 193 216 271 257 174 2111 Weekly Pass 115 98 77 89 46 55 21 20 6 527 Summer Cruisin' Youth Pass 29 43 0 0 0 2 0 2 0 76 Transfer - Lake Transit 169 168 213 111 122 132 91 112 69 1187 Transfer - MTA 0 0 1 0 21 0 8 1 0 31 Transfer - Napa VINE 104 69 34 71 37 64 58 24 52 513 TOTAL PASSENGERS 1,362 1,317 1,278 1,186 1,011 938 1,027 968 603 9,690 Bicycles 55 15 11 11 8 13 6 7 9 135 Extended Stops 0 0 0 0 0 0 0 0 0 0 Wheelchairs 58 25 12 11 14 6 3 8 6 143 CASH - CALCULATED TOTAL 1,694.75$ 1,567.75$ 1,379.50$ 1,563.75$ 1,428.50$ 1,150.00$ $ 1,330.25 $ 1,155.25 $ 625.50 $ 11,895.25 Scheduled Hours 304.74 315.2 280.84 316.69 277.86 292.79 292.79 279.35 304.74 2665 Actual Revenue Hours 257.91 267.53 238.77 258.11 241 249.2 249.86 237.59 238.62 2238.59 Other Vehicle Hours 21.43 20.89 19.64 24.37 17.81 20.49 30.85 29.83 30.28 215.59 TOTAL VEHICLE HOURS 279.34 288.42 258.41 282.48 258.81 269.69 280.71 267.42 268.9 2454.18 PASSENGERS PER REV. HOUR 5.28 4.92 5.35 4.59 4.20 3.76 4.11 4.07 2.53 4.33 Scheduled Miles 9700 10035 8940 10080 8850 9320 9700 8895 9700 85220 Actual Revenue Miles 8569 8940 7786 8517 7816 8131 8149 7833 7772 73513 Other Vehicle Miles 218 192 140 149 135 167 210 333 212 1756 TOTAL VEHICLE MILES 8,787 9,132 7,926 8,666 7,951 8,298 8,359 8,166 7,984 75,269 Miles Per Passenger Boarding 6.29 6.79 6.09 7.18 7.73 8.67 7.93 8.09 12.89 7.59 28 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Route 4: Southshore July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL Clearlake to Lakeport Local Base Fare - $1.25 214 224 274 273 254 217 204 222 159 2041 Local Senior Fare - $0.75 60 83 78 57 84 69 59 62 57 609 Local ADA Fare - $0.75 36 68 28 19 9 16 13 25 19 233 Regional Fare - $2.25 364 347 363 406 432 407 381 327 231 3258 Out of Co. (Mendocino/ Napa) - $5.00 57 56 40 51 20 37 37 36 30 364 Flex Stop for ADA/Senior Local $0.75 000000 0 0 0 0 Flex Stop for ADA/Sr. Regional $1.25 000000 0 0 0 0 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 000000 0 0 0 0 Free College Fare 62 115 184 204 201 119 155 190 128 1358 Free/Other 99 89 54 58 65 74 71 72 36 618 Base Fare Ticket Regional 34 21 11 15 17 37 72 45 44 296 Base Fare Ticket Local 25 51 38 35 29 65 96 60 35 434 Punch Pass 250 293 251 214 222 254 217 175 167 2043 Monthly Pass 616 514 642 616 482 566 644 661 407 5148 Weekly Pass 41 47 44 34 60 35 57 88 37 443 Summer Cruisin' Youth Pass 250 131 0120 0 0 0384 Transfer - Lake Transit 564 544 610 477 580 630 748 652 462 5267 Transfer - MTA 0 0 0 139 0 0 0 0 0 139 Transfer - Napa VINE 000000 0 0 0 0 TOTAL PASSENGERS 2,672 2,583 2,617 2,599 2,457 2,526 2,754 2,615 1,812 22,635 Bicycles 96 117 85 98 81 60 81 107 73 798 Extended Stops 000000 0 0 0 0 Wheelchairs 31 32 43 24 19 13 19 41 19 241 CASH - CALCULATED TOTAL 1,443.50$ 1,454.00$ 1,438.75$ 1,566.75$ 1,459.25$ 1,435.75$ $ 1,351.25 $ 1,258.50 $ 925.50 $ 12,333.25 Scheduled Hours 375.22 386.03 345.04 390.31 336.48 360.13 360.13 340.76 375.22 3269.32 Actual Revenue Hours 347.39 360.62 320.88 365.4 322.18 336.3 334.02 320 341.72 3048.51 Other Vehicle Hours 69.37 72.86 64.7 69.88 64.12 66.57 72.73 69.05 68.03 617.31 TOTAL VEHICLE HOURS 416.76 433.48 385.58 435.28 386.3 402.87 406.75 389.05 409.75 3665.82 PASSENGERS PER REV. HOUR 7.69 7.16 8.16 7.11 7.63 7.51 8.25 8.17 5.30 7.42 Scheduled Miles 10824 11132 9952 11260 9696 10388 10824 9824 10824 94724 Actual Revenue Miles 10723 11094 9918 11112 9752 10197 10225 9554 9994 92569 Other Vehicle Miles 620 683 516 552 524 485 499 494 505 4878 TOTAL VEHICLE MILES 11,343 11,777 10,434 11,664 10,276 10,682 10,724 10,048 10,499 97,447 Miles Per Passenger Boarding 4.01 4.30 3.79 4.28 3.97 4.04 3.71 3.65 5.52 4.09 29 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Route 4A: Soda Bay JulyAug Sept Oct Nov Dec Jan Feb Mar TOTAL Kit's Corner to Lakeport Local Base Fare - $1.25 21 23 24 27 30 18 22 25 15 205 Local Senior Fare - $0.75 10 8 7 16 7 8 10 9 7 82 Local ADA Fare - $0.75 8 5 14 15 18 968891 Regional Fare - $2.25 62 58 48 33 54 46 49 72 24 446 Out of Co. (Mendocino/ Napa) - $5.00 0100101205 Flex Stop for ADA/Senior Local $0.75 0000000000 Flex Stop for ADA/Sr. Regional $1.25 0000003003 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 0000000000 Free College Fare 10 10 28 19 17 10 35 33 24 186 Free/Other 8 5 12 9 10 10 30 31 20 135 Base Fare Ticket Regional 20005544323 Base Fare Ticket Local 52733710634 Punch Pass 58 61 56 33 58 18 34 28 49 395 Monthly Pass 134 103 109 106 68 92 88 90 51 841 Weekly Pass 1 8 4 18 0 200033 Summer Cruisin' Youth Pass 3000000047 Transfer - Lake Transit 51 42 43 47 35 54 87 64 69 492 Transfer - MTA 0000000000 Transfer - Napa VINE 0000000000 TOTAL PASSENGERS 373 326 352 326 306 279 370 366 280 2,978 Bicycles 971332 510 545 Extended Stops 0000000000 Wheelchairs 12211344018 CASH - CALCULATED TOTAL 179.25$ 174.00$ 153.75$ 131.25$ 182.75$ 138.75$ $ 158.50 $ 216.00 $ 84.00 $ 1,418.25 Scheduled Hours 130.68 130.68 118.8 136.62 106.92 118.8 124.74 112.86 130.68 1110.78 Actual Revenue Hours 119.61 114.63 111.07 121.1 98.61 106.15 114.96 104.34 119.9 1010.37 Other Vehicle Hours 17.21 16.46 13.76 14.43 10.2 15.77 18.7 14.75 18.68 139.96 TOTAL VEHICLE HOURS 136.82 131.09 124.83 135.53 108.81 121.92 133.66 119.09 138.58 1150.33 PASSENGERS PER REV. HOUR 3.12 2.84 3.17 2.69 3.10 2.63 3.22 3.51 2.34 2.95 Scheduled Miles 2904 2904 2640 3036 2376 2640 2904 2508 2904 24816 Actual Revenue Miles 3105 2918 2823 3097 2575 2692 2959 2680 3088 25937 Other Vehicle Miles 421 384 359 387 262 361 387 335 431 3327 TOTAL VEHICLE MILES 3,526 3,302 3,182 3,484 2,837 3,053 3,346 3,015 3,519 29,264 Miles Per Passenger Boarding 8.32 8.95 8.02 9.50 8.42 9.65 8.00 7.32 11.03 8.71 30 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Route 7: July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL Lakeport - Ukiah Local Base Fare - $1.25 25 40 22 36 38 43 35 30 19 288 Local Senior Fare - $0.75 17 25 11 18 17 10 13 4 2 117 Local ADA Fare - $0.75 863036 3 2 233 Regional Fare - $2.25 72 65 59 59 79 75 60 55 45 569 Out of Co. (Mendocino/ Napa) - $5.00 248 268 223 252 208 179 220 224 144 1966 Flex Stop for ADA/Senior Local $0.75 000080 0 0 0 8 Flex Stop for ADA/Sr. Regional $1.25 000000 0 0 0 0 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 000000 0 0 0 0 Free College Fare 51 156 284 285 199 143 179 261 170 1728 Free/Other 33 50 90 50 18 29 28 16 10 324 Base Fare Ticket Regional 40 7 5 2 20 27 44 17 16 178 Base Fare Ticket Local 4 40 33 27 32 38 29 46 27 276 Punch Pass 114 147 100 129 103 85 127 122 84 1011 Monthly Pass 112 136 137 114 113 105 106 109 97 1029 Weekly Pass 72 82 62 71 61 65 72 88 85 658 Summer Cruisin' Youth Pass 46 16 0022 2 0 068 Transfer - Lake Transit 146 220 189 265 297 203 253 244 165 1982 Transfer - MTA 100330 2 1 313 Transfer - Napa VINE 000000 0 0 0 0 TOTAL PASSENGERS 989 1,258 1,218 1,311 1,201 1,010 1,173 1,219 869 10,248 Bicycles 40 44 20 26 31 29 25 34 33 282 Extended Stops 000000 0 0 0 0 Wheelchairs 20 24 23 25 21 19 20 25 9 186 CASH - CALCULATED TOTAL 1,452.00$ 1,559.50$ 1,285.75$ 1,451.25$ 1,286.25$ 1,129.50$ $ 1,290.75 $ 1,285.75 $ 848.00 $ 11,588.75 Scheduled Hours 288.08 299.16 265.92 299.16 265.92 277 277 265.92 288.08 2526.24 Actual Revenue Hours 301.76 313.55 281.61 310.7 277.04 289.83 288.19 277.48 275.35 2615.51 Other Vehicle Hours 000000 0 0 0 0 TOTAL VEHICLE HOURS 301.76 313.55 281.61 310.7 277.04 289.83 288.19 277.48 275.35 2615.51 PASSENGERS PER REV. HOUR 3.28 4.01 4.33 4.22 4.34 3.48 4.07 4.39 3.16 3.92 Scheduled Miles 9464 9828 8736 9828 8736 9100 9464 8736 9464 83356 Actual Revenue Miles 10003 10437 9249 10225 9182 9600 9605 9226 9166 86693 Other Vehicle Miles 000000 0 0 0 0 TOTAL VEHICLE MILES 10,003 10,437 9,249 10,225 9,182 9,600 9,605 9,226 9,166 86,693 Miles Per Passenger Boarding 10.11 8.30 7.59 7.80 7.65 9.50 8.19 7.57 10.55 8.46 31 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Route 8: Lakeport July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL
Local Base Fare - $1.25 230 221 203 207 288 287 285 224 157 2102 Local Senior Fare - $0.75 99 158 131 114 120 97 92 104 106 1021 Local ADA Fare - $0.75 47 50 31 30 48 51 22 23 48 350 Regional Fare - $2.25 243 221 244 214 191 186 259 238 156 1952 Out of Co. (Mendocino/ Napa) - $5.00 3 6 5 11 8244851 Flex Stop for ADA/Senior Local $0.75 000000000 0 Flex Stop for ADA/Sr. Regional $1.25 000000000 0 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 000000000 0 Free College Fare 86 104 107 102 122 115 91 121 110 958 Free/Other 80 136 95 80 46 127 201 159 143 1067 Base Fare Ticket Regional 39 42 24 22 18 52 29 16 13 255 Base Fare Ticket Local 50 37 53 30 49 106 127 85 98 635 Punch Pass 368 398 407 347 292 316 382 392 341 3243 Monthly Pass 523 598 553 477 450 526 421 412 392 4352 Weekly Pass 67 51 23 5 31 31 27 32 15 282 Summer Cruisin' Youth Pass 89 131 0000000220 Transfer - Lake Transit 1256 1407 1239 1147 1057 1402 1389 1356 1011 11264 Transfer - MTA 000000000 0 Transfer - Napa VINE 000000000 0 TOTAL PASSENGERS 3,180 3,560 3,115 2,786 2,720 3,298 3,329 3,166 2,598 27,752 Bicycles 75 110 94 85 71 57 72 74 46 684 Extended Stops 000000002 2 Wheelchairs 29 15 27 57 44 94 88 70 51 475 CASH - CALCULATED TOTAL 958.75$ 959.50$ 949.25$ 903.25$ 955.75$ 898.25$ 1,044.50$ 930.75$ 702.75$ $ 8,302.75 Scheduled Hours 348.68 359.95 321.08 362.48 316.02 334.88 334.88 318.55 348.68 3045.2 Actual Revenue Hours 294.16 280.45 249.5 278.5 245.78 263.7 255.98 245.49 259.46 2373.02 Other Vehicle Hours 21.71 25.86 21.21 21.65 20.46 21.79 18.91 20.42 17.58 189.59 TOTAL VEHICLE HOURS 315.87 306.31 270.71 300.15 266.24 285.49 274.89 265.91 277.04 2562.61 PASSENGERS PER REV. HOUR 10.81 12.69 12.48 10.00 11.07 12.51 13.00 12.90 10.01 11.69 Scheduled Miles 5480 5640 5040 5700 4920 5260 5480 4980 5480 47980 Actual Revenue Miles 7120 5023 4429 4946 4344 4577 4526 4350 4994 44309 Other Vehicle Miles 756 827 687 795 691 698 717 716 562 6449 TOTAL VEHICLE MILES 7,876 5,850 5,116 5,741 5,035 5,275 5,243 5,066 5,556 50,758 Miles Per Passenger Boarding 2.24 1.41 1.42 1.78 1.60 1.39 1.36 1.37 1.92 1.60 32 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Route 10: Clearlake July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL Clearlake Park Local Base Fare - $1.25 870 930 1025 1199 993 1007 1076 1011 700 8811 Local Senior Fare - $0.75 371 457 448 550 515 492 498 622 461 4414 Local ADA Fare - $0.75 88 213 131 139 152 168 97 176 95 1259 Regional Fare - $2.25 91 111 94 90 131 73 81 93 42 806 Out of Co. (Mendocino/ Napa) - $5.00 10 45 8 14 6 14 13 4 7 121 Flex Stop for ADA/Senior Local $0.75 000000000 0 Flex Stop for ADA/Sr. Regional $1.25 000000000 0 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 000000000 0 Free College Fare 328 252 296 269 295 180 224 249 191 2284 Free/Other 379 400 208 198 203 108 170 182 112 1960 Base Fare Ticket Regional 6 4 15 4 4 14 11 5 2 65 Base Fare Ticket Local 110 168 543 457 401 444 496 299 181 3099 Punch Pass 611 750 848 839 852 717 848 928 825 7218 Monthly Pass 1016 1045 1206 1069 980 955 1091 1177 926 9465 Weekly Pass 42 26 25 10 2 95 4 1 4 209 Summer Cruisin' Youth Pass 626 839 00000001465 Transfer - Lake Transit 917 898 1001 1040 1036 989 938 973 720 8512 Transfer - MTA 000000000 0 Transfer - Napa VINE 000000000 0 TOTAL PASSENGERS 5,465 6,138 5,848 5,878 5,570 5,256 5,547 5,720 4,266 49,688 Bicycles 100 140 84 77 74 43 53 72 61 704 Extended Stops 000000000 0 Wheelchairs 56 43 66 43 59 60 56 60 67 510 CASH - CALCULATED TOTAL 1,686.50$ 2,139.75$ 1,967.00$ 2,288.00$ 2,066.25$ 1,988.00$ 2,038.50$ 2,091.50$ 1,421.50$ $ 17,687.00 Scheduled Hours 325.36 336.96 300 338.04 297.84 312.68 312.68 298.92 325.36 2847.84 Actual Revenue Hours 356.13 365.54 328.12 365.24 324.8 339.79 339.63 326.95 337.1 3083.3 Other Vehicle Hours 27.33 28.65 32.64 29.78 30.02 23.59 24.3 20.53 19.64 236.48 TOTAL VEHICLE HOURS 383.46 394.19 360.76 395.02 354.82 363.38 363.93 347.48 356.74 3319.78 PASSENGERS PER REV. HOUR 15.35 16.79 17.82 16.09 17.15 15.47 16.33 17.50 12.65 16.12 Scheduled Miles 3916 4048 3608 4070 3564 3762 3916 3586 3916 34386 Actual Revenue Miles 5442 5589 5022 5586 4982 5230 5245 4935 5167 47198 Other Vehicle Miles 283 347 358 393 353 294 273 248 232 2781 TOTAL VEHICLE MILES 5,725 5,936 5,380 5,979 5,335 5,524 5,518 5,183 5,399 49,979 Miles Per Passenger Boarding 1.00 0.91 0.86 0.95 0.89 1.00 0.95 0.86 1.21 0.95 33 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Route 11: Clearlake July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL The Avenues Local Base Fare - $1.25 691 632 685 715 638 692 641 711 506 5911 Local Senior Fare - $0.75 275 375 320 431 382 476 447 450 413 3569 Local ADA Fare - $0.75 189 231 188 206 268 212 155 165 137 1751 Regional Fare - $2.25 77 103 97 90 80 80 94 60 31 712 Out of Co. (Mendocino/ Napa) - $5.00 2 9 8 10 9 11 11 11 1 72 Flex Stop for ADA/Senior Local $0.75 000000200 2 Flex Stop for ADA/Sr. Regional $1.25 000000000 0 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 000000000 0 Free College Fare 210 256 373 324 296 214 229 236 133 2271 Free/Other 170 214 138 232 239 166 155 214 101 1629 Base Fare Ticket Regional 3 7 12 30 8 17 3 15 1 96 Base Fare Ticket Local 119 165 299 253 287 209 235 200 116 1883 Punch Pass 638 735 797 857 864 625 825 817 650 6808 Monthly Pass 645 875 950 881 716 725 719 879 520 6910 Weekly Pass 26 0510688526139 Summer Cruisin' Youth Pass 489 481 0000000970 Transfer - Lake Transit 433 467 620 539 488 488 616 532 442 4625 Transfer - MTA 000000000 0 Transfer - Napa VINE 000000000 0 TOTAL PASSENGERS 3,967 4,550 4,492 4,569 4,275 3,983 4,140 4,295 3,077 37,348 Bicycles 70 83 49 42 55 33 31 51 32 446 Extended Stops 000000000 0 Wheelchairs 80 53 62 53 41 32 23 45 20 409 CASH - CALCULATED TOTAL 1,395.00$ 1,521.25$ 1,495.50$ 1,624.00$ 1,510.00$ 1,616.00$ 1,520.75$ 1,540.00$ 1,119.75$ $ 13,342.25 Scheduled Hours 334.94 346.57 308.72 348.05 305.76 321.83 321.83 307.24 334.94 2929.88 Actual Revenue Hours 331.37 343.22 303.21 344.1 300.41 318.67 322.18 307.62 320.41 2891.19 Other Vehicle Hours 19.84 22.44 27.68 26.07 25.64 14.69 12.87 15.85 17.37 182.45 TOTAL VEHICLE HOURS 351.21 365.66 330.89 370.17 326.05 333.36 335.05 323.47 337.78 3073.64 PASSENGERS PER REV. HOUR 11.97 13.26 14.81 13.28 14.23 12.50 12.85 13.96 9.60 12.92 Scheduled Miles 3960 4103 3652 4114 3630 3806 3960 3641 3960 34826 Actual Revenue Miles 4178 4465 3984 4481 3882 4130 4205 3953 4211 37489 Other Vehicle Miles 247 262 336 321 303 206 208 215 215 2313 TOTAL VEHICLE MILES 4,425 4,727 4,320 4,802 4,185 4,336 4,413 4,168 4,426 39,802 Miles Per Passenger Boarding 1.05 0.98 0.89 0.98 0.91 1.04 1.02 0.92 1.37 1.00 34 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Route 12: Clearlake July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL Lower Lake Local Base Fare - $1.25 241 261 304 298 0 118 206 265 206 Local Senior Fare - $0.75 170 141 130 175 0 98 108 110 128 Local ADA Fare - $0.75 15 58 42 73 0 32 82 84 54 Regional Fare - $2.25 58 35 39 36 0 38 47 31 26 Out of Co. (Mendocino/ Napa) - $5.00 707101310 Flex Stop for ADA/Senior Local $0.75 000000000 Flex Stop for ADA/Sr. Regional $1.25 000000000 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 000000000 Free College Fare 75 67 121 87 0 47 65 70 62 Free/Other 46 66 92 109 0 54 77 82 32 Base Fare Ticket Regional 10 728077102 Base Fare Ticket Local 52 51 116 98 0 36 89 70 24 Punch Pass 223 252 330 310 0 124 197 310 268 Monthly Pass 327 252 303 285 0 187 341 351 234 Weekly Pass 3 3 4 10 0 1 26 1 1 Summer Cruisin' Youth Pass 202 244 0000000 Transfer - Lake Transit 362 392 434 425 0 231 311 309 253 Transfer - MTA 23 00000000 Transfer - Napa VINE 000000000 TOTAL PASSENGERS 1,814 1,829 1,924 1,915 0 974 1,559 1,694 1,290 12,999 Bicycles 46 41 29 25 0 12 12 10 14 189 Extended Stops 00000000 0 Wheelchairs 29 16 34 23 0 13 22 15 11 163 CASH - CALCULATED TOTAL 605.50$ 554.25$ 631.75$ 644.50$ -$ 335.50$ 520.75$ 551.50$ 452.50$ -$ Scheduled Hours 316.8 351.69 288 316.8 0 119 302.4 273.6 316.8 2285.09 Actual Revenue Hours 179.04 182.44 168.94 181.53 0 117.12 178.83 162.69 16.65 1187.24 Other Vehicle Hours 22.15 19.09 14.27 17.24 0 13.3 16.94 15.9 16.25 135.14 TOTAL VEHICLE HOURS 201.19 201.53 183.21 198.77 0 130.42 195.77 178.59 32.9 1322.38 PASSENGERS PER REV. HOUR 10.13 10.03 11.39 10.55 #DIV/0! 8.32 8.72 10.41 77.48 10.95 Scheduled Miles 3960 4392 3600 3960 0 1820 3780 3420 3960 28892 Actual Revenue Miles 2539 2554 2327 2472 0 1638 2420 2189 2528 18667 Other Vehicle Miles 227 203 138 173 0 138 153 150 159 1341 TOTAL VEHICLE MILES 2,766 2,757 2,465 2,645 0 1,776 2,573 2,339 2,687 20,008 Miles Per Passenger Boarding 1.40 1.40 1.21 1.29 #DIV/0! 1.68 1.55 1.29 1.96 1.44 35 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Clearlake Dial-A-Ride Jul Aug Sept Oct Nov Dec Jan Feb Mar TOTAL
Local Base Fare - $1.25 Local Senior Fare - $0.75 Local ADA Fare - $0.75 Regional Fare - $2.25 Out of Co. (Mendocino/ Napa) - $5.00 Flex Stop for ADA/Senior Local $0.75 Flex Stop for ADA/Sr. Regional $1.25 DAR GP 1-day Advance Reserv. $5. 000300000 3 DAR GP Same Day $10.00 000000000 0 DAR Senior 1-day Adv. Reserv - $2.50 14 36 15 34 6 30 34 28 23 220 DAR Senior Same Day - $3.00 000200000 2 DAR Disabled 1-day Adv Reserv $2.50 20 9 22 7 21 3 14 8 6 110 DAR Disabled Same Day - $3.00 000000000 0 Senior Center Meal Program - $0.75 000000000 0 Free College Fare 000000000 0 Free/Other 22 39 23 13 16 7 8 11 9 148 Base Fare Ticket Regional 9 23 13 15 12 29 37 15 12 165 Base Fare Ticket Local 8 11 12 11 0 7 2 0 0 51 Punch Pass 330 318 238 298 278 272 291 274 205 2504 Monthly Pass Weekly Pass Summer Cruisin' Youth Pass Transfer - Lake Transit 60779144139 Transfer - MTA 000000000 0 Transfer - Napa VINE 000000000 0 TOTAL PASSENGERS 409 436 330 390 342 349 390 340 256 3,242 Bicycles 0 Extended Stops 0 Wheelchairs 237 253 183 227 201 202 247 223 130 1903 CASH - CALCULATED TOTAL 85.00$ 112.50$ 92.50$ 123.50$ 67.50$ 82.50$ 120.00$ 90.00$ 72.50$ $ 846.00 Scheduled Hours 370.5 270 240 270 240 250 250 453.25 260 2603.75 Actual Revenue Hours 197.77 182.27 152.33 174.26 157.35 160.12 171.31 162.25 158.74 1516.4 Other Vehicle Hours 15.91 21.78 14.57 17.82 15.8 15.37 16.36 15.33 15.73 148.67 TOTAL VEHICLE HOURS 213.68 204.05 166.9 192.08 173.15 175.49 187.67 177.58 174.47 1665.07 PASSENGERS PER REV. HOUR 2.07 2.39 2.17 2.24 2.17 2.18 2.28 2.10 1.61 2.14 Scheduled Miles 000000000 0 Actual Revenue Miles 1659 1608 1403 1425 1285 1376 1441 1373 1295 12865 Other Vehicle Miles 270 257 219 217 206 215 218 167 211 1980 TOTAL VEHICLE MILES 1,929 1,865 1,622 1,642 1,491 1,591 1,659 1,540 1,506 14,845 Miles Per Passenger Boarding 4.06 3.69 4.25 3.65 3.76 3.94 3.69 4.04 5.06 3.97 36 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Lakeport Dial-A-Ride Jul Aug Sept Oct Nov Dec Jan Feb Mar TOTAL
Local Base Fare - $1.25 Local Senior Fare - $0.75 Local ADA Fare - $0.75 Regional Fare - $2.25 Out of Co. (Mendocino/ Napa) - $5.00 Flex Stop for ADA/Senior Local $0.75 Flex Stop for ADA/Sr. Regional $1.25 DAR GP 1-day Advance Reserv. $5. 0000000000 DAR GP Same Day $10.00 0400000004 DAR Senior 1-day Adv. Reserv - $2.50 0 55 49 43 12 40 4 35 6 244 DAR Senior Same Day - $3.00 0000000000 DAR Disabled 1-day Adv Reserv $2.50 79 46 48 56 50 22 69 36 67 473 DAR Disabled Same Day - $3.00 0000000000 Senior Center Meal Program - $0.75 0000200013 Free College Fare 0000000000 Free/Other 38 41 54 33 33 39 25 29 28 320 Base Fare Ticket Regional 68 124 114 94 25 22 94 74 72 687 Base Fare Ticket Local 16 12 10 0 35 18 12 0 0 103 Punch Pass 50 53 41 56 62 62 80 88 78 570 Monthly Pass Weekly Pass Summer Cruisin' Youth Pass Transfer - Lake Transit 0100110014 Transfer - MTA 0000000000 Transfer - Napa VINE 0000000000 TOTAL PASSENGERS 251 336 316 282 220 204 284 262 253 2,408 Bicycles 0 Extended Stops 0 Wheelchairs 88 104 99 84 63 76 129 131 138 912 CASH - CALCULATED TOTAL 197.50$ 292.50$ 242.50$ 247.50$ 156.50$ 155.00$ 182.50$ 177.50$ 183.25$ 1,834.75$ Scheduled Hours 332.5 270 240 270 230 240 250 240 260 2332.5 Actual Revenue Hours 140.87 164.26 140.2 136.64 145.05 139.79 158.34 169.05 160.41 1354.61 Other Vehicle Hours 7.84 9.27 8.91 10.56 7.27 8.49 9.31 9.33 9.46 80.44 TOTAL VEHICLE HOURS 148.71 173.53 149.11 147.2 152.32 148.28 167.65 178.38 169.87 1435.05 PASSENGERS PER REV. HOUR 1.78 2.05 2.25 2.06 1.52 1.46 1.79 1.55 1.58 1.78 Scheduled Miles 0000000000 Actual Revenue Miles 1307 1368 1367 1284 1134 1074 1311 1458 1285 11588 Other Vehicle Miles 112 121 122 106 108 100 112 81 113 975 TOTAL VEHICLE MILES 1,419 1,489 1,489 1,390 1,242 1,174 1,423 1,539 1,398 12,563 Miles Per Passenger Boarding 5.21 4.07 4.33 4.55 5.15 5.26 4.62 5.56 5.08 4.81 37 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
RCRC Special Services July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL
Local Base Fare - $1.25 Local Senior Fare - $0.75 Local ADA Fare - $0.75 Regional Fare - $2.25 Out of Co. (Mendocino/ Napa) - $5.00 Flex Stop for ADA/Senior Local $0.75 Flex Stop for ADA/Sr. Regional $1.25 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 Free College Fare Free/Other 5 7 8 3 6 7 5 4 0 45 Base Fare Ticket Regional Base Fare Ticket Local Punch Pass Monthly Pass Weekly Pass Summer Cruisin' Youth Pass Transfer - Lake Transit Transfer - MTA Transfer - Napa VINE TOTAL PASSENGERS 5 7 8 3 6 7 5 4 0 45 Bicycles 0 0 0 0 0 0 0 0 0 0 Extended Stops 0 0 0 0 0 0 0 0 0 0 Wheelchairs 0 0 0 0 0 0 0 0 0 0 CASH - CALCULATED TOTAL -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ Scheduled Hours 0 0 0 0 0 0 0 0 0 0 Actual Revenue Hours 6.42 7.45 5.4 2.32 4.83 7.37 6.23 6.17 0 46.19 Other Vehicle Hours 0 0 0 0 0 0 0 0 0 0 TOTAL VEHICLE HOURS 6.42 7.45 5.4 2.32 4.83 7.37 6.23 6.17 0 46.19 PASSENGERS PER REV. HOUR 0.78 0.94 1.48 1.29 1.24 0.95 0.00 0.65 #DIV/0! 0.97 Scheduled Miles 0 0 0 0 0 0 0 0 0 0 Actual Revenue Miles 138 155 129 73 79 159 118 103 0 954 Other Vehicle Miles 0 0 0 0 0 0 0 0 0 0 TOTAL VEHICLE MILES 138 155 129 73 79 159 118 103 0 954 Miles Per Passenger Boarding 27.60 22.14 16.13 24.33 13.17 22.71 0.00 25.75 #DIV/0! 21.20 38 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Mt. Konocti July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL Special Services Local Base Fare - $1.25 Local Senior Fare - $0.75 Local ADA Fare - $0.75 Regional Fare - $2.25 Out of Co. (Mendocino/ Napa) - $5.00 Flex Stop for ADA/Senior Local $0.75 Flex Stop for ADA/Sr. Regional $1.25 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 Free College Fare Free/Other 25 25 74 55 29 0 0 0 0 208 Base Fare Ticket Regional Base Fare Ticket Local Punch Pass Monthly Pass Weekly Pass Summer Cruisin' Youth Pass Transfer - Lake Transit Transfer - MTA Transfer - Napa VINE TOTAL PASSENGERS 25 25 74 55 29 0 0 0 0 208 Bicycles 0 0 0 0 0 0 0 0 0 Extended Stops 0 0 0 0 0 0 0 0 0 Wheelchairs 0 0 0 0 0 0 0 0 0 CASH - CALCULATED TOTAL -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ Scheduled Hours 0 0 0 0 0 0 0 0 0 Actual Revenue Hours 5.12 4.83 13.66 8.78 9.95 0 0 0 42.34 Other Vehicle Hours 0 0 0 0 0 0 0 0 0 TOTAL VEHICLE HOURS 5.12 4.83 13.66 8.78 9.95 0 0 0 0 42.34 PASSENGERS PER REV. HOUR 4.88 5.18 5.42 6.26 2.91 0.00 0.00 0.00 0.00 4.91 Scheduled Miles 0 0 0 0 0 0 0 0 0 Actual Revenue Miles 49 47 112 42 92 0 0 0 342 Other Vehicle Miles 0 0 0 0 0 0 0 0 0 TOTAL VEHICLE MILES 49 47 112 42 92 0 0 0 0 342 Miles Per Passenger Boarding 1.96 1.88 1.51 0.76 3.17 0.00 0.00 0.00 0.00 1.64 39 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Out-of-County NEMT July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL Special Services Local Base Fare - $1.25 Local Senior Fare - $0.75 Local ADA Fare - $0.75 Regional Fare - $2.25 Out of Co. (Mendocino/ Napa) - $5.00 Flex Stop for ADA/Senior Local $0.75 Flex Stop for ADA/Sr. Regional $1.25 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 Free College Fare Free/Other 3 6 311181152 Base Fare Ticket Regional Base Fare Ticket Local Punch Pass Monthly Pass Weekly Pass Summer Cruisin' Youth Pass Transfer - Lake Transit Transfer - MTA Transfer - Napa VINE TOTAL PASSENGERS 0 0 0 3 6 3 11 18 11 52 Bicycles 0 0 0 0 0 0 0 0 0 0 Extended Stops 0 0 0 0 0 0 0 0 0 0 Wheelchairs 0 0 0 0 0 0 0 0 0 0 CASH - CALCULATED TOTAL -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ Scheduled Hours 0 0 0 0 0 0 0 0 0 0 Actual Revenue Hours 10.2 19.22 20.31 31.48 49.56 36.88 167.65 Other Vehicle Hours 0 0 0 0 0 0 0 0 0 0 TOTAL VEHICLE HOURS 0 0 0 10.2 19.22 20.31 31.48 49.56 36.88 167.65 PASSENGERS PER REV. HOUR #DIV/0! #DIV/0! #DIV/0! 0.29 0.31 0.00 0.00 0.00 0.00 0.31 Scheduled Miles 0 0 0 0 0 0 0 0 0 0 Actual Revenue Miles 309 752 732 1022 1528 908 5251 Other Vehicle Miles 0 0 0 0 0 0 0 0 0 0 TOTAL VEHICLE MILES 0 0 0 309 752 732 1,022 1,528 . 4,343 Miles Per Passenger Boarding #DIV/0! #DIV/0! #DIV/0! 103.00 125.33 244.00 0.00 0.00 0.00 100.98 40 LAKE TRANSIT AUTHORITY 2019/20 OPERATING STATISTICS REPORT
Shopping Shuttle July Aug Sept Oct Nov Dec Jan Feb Mar TOTAL
Local Base Fare - $1.25 Local Senior Fare - $0.75 Local ADA Fare - $0.75 Regional Fare - $2.25 Out of Co. (Mendocino/ Napa) - $5.00 Flex Stop for ADA/Senior Local $0.75 Flex Stop for ADA/Sr. Regional $1.25 DAR GP 1-day Advance Reserv. $5. DAR GP Same Day $10.00 DAR Senior 1-day Adv. Reserv - $2.50 DAR Senior Same Day - $3.00 DAR Disabled 1-day Adv Reserv $2.50 DAR Disabled Same Day - $3.00 Senior Center Meal Program - $0.75 Free College Fare Free/Other 17 14 10 12 7 9 18 16 24 127 Base Fare Ticket Regional Base Fare Ticket Local Punch Pass Monthly Pass Weekly Pass Summer Cruisin' Youth Pass Transfer - Lake Transit Transfer - MTA Transfer - Napa VINE TOTAL PASSENGERS 17 14 10 12 7 9 18 16 24 127 Bicycles 0000000000 Extended Stops 0000000000 Wheelchairs 0000000000 CASH - CALCULATED TOTAL -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ Scheduled Hours 0000000000 Actual Revenue Hours 6.69 5.99 4.23 4.75 4.08 2.92 5.25 4.61 7.47 45.99 Other Vehicle Hours 2.63 1.58 1.81 2.36 1.39 0 0 0 0 9.77 TOTAL VEHICLE HOURS 9.32 7.57 6.04 7.11 5.47 2.92 5.25 4.61 7.47 55.76 PASSENGERS PER REV. HOUR 2.54 2.34 2.36 2.53 1.72 3.08 3.43 3.47 3.21 2.76 Scheduled Miles 0000000000 Actual Revenue Miles 68 64 55 46 50 34 66 84 102 569 Other Vehicle Miles 78 46 60 60 44 0 0 0 0 288 TOTAL VEHICLE MILES 146 110 115 106 94 34 66 84 102 857 Miles Per Passenger Boarding 4.00 4.57 5.50 3.83 7.14 3.78 3.67 5.25 4.25 4.48 41 FY 2019/20 On‐Time Performance ‐ System
July 21.7%, 5444 66.5%, 16713 11.8%, 2963
August 17.8%, 4917 70.9%, 19634 11.3%, 3132
September 13.7%, 3346 70.6%, 17181 15.7%, 3811
October 16.8%, 4313 68.1%, 17491 15.1%, 3893
November 17.6%, 3748 67.0%, 14265 15.4%, 3291
December 17.0%, 4173 67.4%, 16522 15.6%, 3821
January 17.7%, 4352 69.6%, 18530 12.6%, 2625
February 17.1%, 3705 72.6%, 16993 10.3%, 2634
March 15.9%, 5400 72.8%, 17330 11.3%, 1847
3rd Quarter 22.0%, 39398 70.5%, 154659 7.5%, 28017
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Early: On‐time: Late: 42 FY 2019/20 On‐Time Performance ‐ Clearlake Routes
July 21.9%, 2318 67.3%, 7123 10.8%, 1139
August 11.8%, 1299 72.2%, 7963 16.0%, 1763
September 9.5%, 905 66.9%, 6397 23.6%, 2261
October 11.8%, 1223 66.4%, 6910 21.8%, 2267
November 14.4%, 1092 60.6%, 4606 25.1%, 1908
December 12.8%, 1212 68.4%, 6485 18.9%, 1788
January 13.6%, 1124 68.4%, 7644 18.1%, 1629
February 10.8%, 976 73.5%, 6652 15.7%, 1980
March 10.2%, 1912 69.2%, 7027 20.6%, 1341
3rd Quarter 18.6%, 12061 68.4%, 60807 13.0%, 16076
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Early: On‐time: Late: 43 FY 2019/20 On‐Time Performance ‐ Route 1
July 21.2%, 750 70.7%, 2507 8.1%, 288
August 18.3%, 845 77.4%, 3575 4.3%, 198
September 14.3%, 576 77.7%, 3138 8.1%, 327
October 20.5%, 841 71.7%, 2947 7.8%, 322
November 19.2%, 713 73.4%, 2721 7.4%, 275
December 19.0%, 785 71.4%, 2948 9.6%, 397
January 20.5%, 909 73.6%, 2997 5.9%, 180
February 22.2%, 850 73.3%, 2581 4.4%, 66
March 24.3%, 1008 73.8%, 2730 1.9%, 56
3rd Quarter 26.6%, 7277 72.0%, 26144 1.5%, 2109
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Early: On‐time: Late: 44 FY 2019/20 On‐Time Performance ‐ Route 2
July 16.3%, 159 73.7%, 720 10.0%, 98
August 16.1%, 159 71.6%, 708 12.3%, 122
Septmeber 13.9%, 123 76.9%, 681 9.2%, 81
October 15.9%, 150 67.0%, 634 17.1%, 162
November 14.5%, 114 69.9%, 548 15.6%, 122
December 14.5%, 123 68.0%, 579 17.5%, 149
January 14.7%, 130 75.5%, 753 9.8%, 12
February 14.5%, 112 84.1%, 727 1.3%, 12
March 13.2%, 116 85.4%, 737 1.4%, 33
3rd Quarter 13.1%, 1186 83.2%, 6087 3.7%, 791
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Early: On‐time: Late: 45 FY 2019/20 On‐Time Performance ‐ Route 3
July 14.5%, 177 81.1%, 992 4.4%, 54
August 19.5%, 241 77.4%, 959 3.1%, 39
September 16.0%, 184 82.0%, 945 2.1%, 24
October 20.8%, 255 76.8%, 943 2.4%, 30
November 22.3%, 257 73.0%, 840 4.7%, 54
December 20.5%, 250 73.6%, 896 5.9%, 72
January 19.3%, 193 77.0%, 1025 3.6%, 46
February 15.3%, 248 81.1%, 955 3.6%, 23
March 20.2%, 303 77.9%, 849 1.9%, 54
3rd Quarter 25.1%, 2108 70.4%, 8404 4.5%, 396
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Early: On‐time: Late: 46 FY 2019/20 On‐Time Performance ‐ Route 4
July 28.3%, 880 69.6%, 2164 2.0%, 63
August 26.1%, 842 72.9%, 2353 1.1%, 34
September 18.0%, 503 80.5%, 2254 1.5%, 42
October 19.6%, 593 77.2%, 2338 3.2%, 96
November 17.8%, 473 78.9%, 2102 3.3%, 88
December 20.3%, 596 75.9%, 2232 3.8%, 113
January 21.2%, 654 76.6%, 2225 2.2%, 40
February 22.4%, 432 76.2%, 2307 1.4%, 67
March 15.4%, 579 82.2%, 2125 2.4%, 29
3rd Quarter 21.2%, 5552 77.8%, 20100 1.1%, 572
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Early: On‐time: Late: 47 FY 2019/20 On‐Time Performance ‐ Route 4A
July 16.8%, 172 75.8%, 775 7.3%, 75
August 13.5%, 134 76.1%, 754 10.4%, 103
September 13.8%, 132 77.0%, 737 9.2%, 88
October 15.4%, 161 72.8%, 761 11.9%, 124
November 13.3%, 114 80.6%, 693 6.2%, 53
December 15.8%, 138 73.1%, 637 11.1%, 97
January 16.6%, 219 76.9%, 751 6.4%, 11
February 22.3%, 139 76.6%, 763 1.1%, 6
March 15.3%, 232 84.0%, 796 0.7%, 1
3rd Quarter 22.5%, 1441 77.4%, 6667 0.1%, 558
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Early: On‐time: Late: 48 FY 2019/20 On‐Time Performance ‐ Route 7
July 27.9%, 435 71.1%, 1108 1.0%, 16
August 34.6%, 572 63.8%, 1055 1.6%, 27
September 22.9%, 339 75.1%, 1113 2.1%, 31
October 27.8%, 399 69.8%, 1002 2.4%, 35
November 24.9%, 347 71.4%, 996 3.7%, 52
December 28.7%, 426 66.6%, 988 4.7%, 69
January 25.1%, 271 72.7%, 1212 2.2%, 22
February 18.0%, 249 80.5%, 1184 1.5%, 16
March 17.2%, 318 81.7%, 1051 1.1%, 24
3rd Quarter 22.8%, 3356 75.4%, 9709 1.7%, 292
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Early: On‐time: Late: 49 FY 2019/20 On‐Time Performance ‐ Route 8
July 17.8%, 553 42.6%, 1324 39.6%, 288
August 20.9%, 825 57.6%, 2267 21.5%, 198
September 16.9%, 584 55.4%, 1916 27.7%, 327
October 19.7%, 691 55.8%, 1956 24.5%, 322
November 20.3%, 638 56.1%, 1759 23.6%, 275
December 18.2%, 643 49.7%, 1757 32.1%, 397
January 21.1%, 852 55.1%, 1923 23.8%, 180
February 24.6%, 699 55.6%, 1824 19.8%, 66
March 23.4%, 932 61.1%, 2015 15.5%, 56
3rd Quarter 28.6%, 6417 61.9%, 16741 9.5%, 2109
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Early: On‐time: Late: 50 FY 2019/20 On‐Time Performance ‐ Route 10
July 20.6%, 886 68.5%, 2947 10.9%, 470
August 14.0%, 618 68.4%, 3009 17.6%, 773
September 10.9%, 417 62.1%, 2369 26.9%, 1027
October 12.9%, 532 62.7%, 2595 24.4%, 1011
November 14.6%, 558 57.5%, 2204 27.9%, 1071
December 12.7%, 511 64.8%, 2615 22.5%, 907
January 15.0%, 618 65.0%, 2823 19.9%, 704
February 14.9%, 526 68.1%, 2562 17.0%, 770
March 13.6%, 823 66.4%, 2621 20.0%, 536
3rd Quarter 20.7%, 5489 65.9%, 23745 13.5%, 7269
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Early: On‐time: Late: 51 FY 2019/20 On‐Time Performance ‐ Route 11
July 16.9%, 686 67.8%, 2753 15.3%, 619
August 12.4%, 529 69.6%, 2963 18.0%, 765
September 12.4%, 445 62.4%, 2248 25.3%, 910
October 11.1%, 450 66.8%, 2713 22.1%, 899
November 12.6%, 457 64.7%, 2352 22.7%, 826
December 11.1%, 430 67.7%, 2628 21.2%, 821
January 12.8%, 435 67.2%, 2852 20.0%, 690
February 10.9%, 346 71.7%, 2490 17.3%, 900
March 9.3%, 736 66.6%, 2630 24.1%, 584
3rd Quarter 18.6%, 4514 66.6%, 23629 14.8%, 7014
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Early: On‐time: Late: 52 FY 2019/20 On‐Time Performance ‐ Route 12
July 33.6%, 746 64.1%, 1423 2.3%, 50
August 6.4%, 152 84.1%, 1991 9.5%, 225
September 2.0%, 43 82.9%, 1780 15.1%, 324
October 11.0%, 241 72.8%, 1602 16.2%, 357
November 55.8%, 77 36.2%, 50 8.0%, 11
December 17.2%, 271 79.0%, 1242 3.8%, 60
January 11.9%, 71 77.7%, 1969 10.4%, 235
February 3.1%, 104 86.5%, 1600 10.3%, 310
March 5.2%, 353 79.4%, 1776 15.4%, 221
3rd Quarter 15.0%, 2058 75.6%, 13433 9.4%, 1793
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Early: On‐time: Late: 53 Lake Transit Authority FY 2019/20 Financial Summary (Unaudited)
Budget Actual Percent Budget + of Adopted Adjustment Adjustment July August September October November December January February March Year‐to‐Date Total Budget REVENUE Farebox Revenue (Acct 7401) 96,861 ‐ 96,861 10,$ 109.13 $ 3,939.45 $ 11,337.73 $ 9,506.34 $ 4,436.30 $ 7,556.52 $ 7,644.85 $ 7,244.60 $ 8,789.31 $ 70,564.23 Farebox Revenue 5311‐f Route 30 $ 10,167.15 $ 12,571.52 $ 11,588.46 $ 12,075.52 $ 12,336.85 $ 10,866.76 $ 11,380.63 $ 10,427.99 $ 7,505.93 $ 98,920.81 211,261 211,261 64% Farebox Revenue 5311‐f Route 40 $ 5,526.96 $ 6,101.17 $ 5,740.68 $ 6,365.94 $ 6,129.39 $ 5,532.85 $ 6,285.58 $ 5,876.20 $ 4,047.95 $ 51,606.72 Special Fares (Acct 7402) 236,557 ‐ 236,557 $ 8,425.77 $ 8,042.40 $ 18,480.00 $ 10,604.83 $ 16,471.51 $ 24,322.66 $ 8,076.04 $ 8,011.69 $ 24,118.29 $ 126,553.19 Free College Fares (17/18 LCTOP funds) ‐ ‐ ‐ 1,$ 649.52 $ 1,976.64 $ 2,877.96 $ 2,585.64 $ 2,272.44 $ 1,663.44 $ 1,983.60 $ 2,505.60 $ 1,703.46 $ 19,218.30 Auxilliary Trans. Revenue (advertising) 103,410 103,410 $ 2,800.00 $ 6,734.50 $ 2,988.50 $ 3,438.50 $ 3,514.50 $ 3,514.50 $ 9,551.00 $ 4,826.00 $ 9,964.50 $ 47,332.00 37% Reimbursement from APC ‐ ‐ $ ‐ LTF 853,923 (300,000) 553,923 $ 416,618.34 $ 137,304.66 $ 553,923.00 100% LTF Advance Allocations $ 300,000.00 $ 300,000.00 State Cash Grants & Reimbursements State Transit Assistance (STA) 670,644 670,644 $ 103,707.00 $ 80,000.00 $ 65,280.00 $ 248,987.00 37% State Transit Assistance (STA) C/O Funds 26,293 26,293 $ 26,293.00 $ 26,293.00 100% Federal Cash Grants & Reimbursements FTA Sec. 5311 Regional Apportionment 370,443 ‐ 370,443 $ ‐ 0% FTA Section 5311(f) Operating Route 30 (3‐1) $ 100,892.91 $ 110,647.17 $ 211,540.08 489,766 489,766 43% FTA Section 5311(f) Operating Route 40 (4‐7) $ 105,776.74 $ 100,796.26 $ 206,573.00 FTA Section 5311 (f) Operating ‐ Carryover $ 441,733.23 $ 441,733.23
Proposition 1B ‐ CTSGP Proposition 1B ‐ CTSGP Carryover 44,620 44,620 $ ‐ 0%
Proposition 1B ‐ PTMISEA (Fund 422) Proposition 1B ‐ PTMISEA Carryover 662,248 662,248 $ ‐ 0% Proposition 1B ‐ PTMISEA Interest ‐ $ ‐ FTA 5339 (2014) 138,800 138,800 $ 132,863.03 $ 132,863.03 96% FTA 5339 (2017) 248,818 248,818 $ ‐ 0% LCTOP 2016‐17 35,343 35,343 $ ‐ LCTOP 2017‐18 65,239 65,239 $ ‐ LCTOP 2018‐19 127,647 127,647 $ 127,647.00 $ 127,647.00 100% State of Good Repair State of Good Repair ‐ FY 2019/20 93,430 93,430 $ ‐ 0% State of Good Repair ‐ Carryover 119,448 119,448 $ ‐ 0%
TOTAL $ 4,511,704 $ (273,707) 4,237,997$ $ 813,079 $ 454,007 $ 50,135 $ 171,991 $ 175,752 $ 269,098 $ 42,938 $ 313,110 $ 354,426 $ 2,644,536 59% 54 LTA Financial Summary 2019-20 Lake Transit Authority FY 2019/20 Financial Summary (Unaudited)
Budget Actual Percent Budget + of Adopted Adjustment Adjustment July August September October November December January February March Year‐to‐Date Total Budget EXPENSES OPERATING EXPENSES Accounting Services 6,000 ‐ 6,000 $ 6,000.00 $ 6,000.00 100% Legal Services 400 ‐ 400 $ ‐ 0% Management Contract ‐ MWA 20,030 ‐ 20,030 $ 1,059.07 $ 103.83 $ 721.62 $ 1,038.30 ‐$ ‐$ $ 441.28 $ 285.53 $ 1,713.20 $ 5,362.83 27% Oper. & Maint. Contract 1,547,404 ‐ 1,547,404 $ 122,179.59 $ 122,657.10 $ 115,414.91 $ 121,253.53 $ 102,311.39 $ 113,422.32 $ 118,083.30 $ 114,846.22 $ 110,275.77 $ 1,040,444.13 Operations Contract Rt 30 (5311‐F) 496,140 ‐ 496,140 $ 38,983.86 $ 40,247.83 $ 38,347.27 $ 39,975.41 $ 41,752.20 $ 39,356.16 $ 38,436.87 $ 37,016.91 $ 36,454.70 $ 350,571.21 70% Operations Contract Rt 40 (5311‐F) 391,645 391,645 $ 34,895.45 $ 35,830.95 $ 33,691.17 $ 36,052.84 $ 35,543.61 $ 34,784.97 $ 33,959.28 $ 33,262.96 $ 33,656.53 $ 311,677.76 Printing 12,000 ‐ 12,000 $ 2,520.55 $ 4,099.66 $ 6,620.21 55% Promotional Materials 2,400 ‐ 2,400 $ 1,039.83 $ 1,039.83 43% Advertising / Website 5,000 ‐ 5,000 $ 931.39 $ 931.39 19% Promotional Campaigns 2,000 ‐ 2,000 $ 7.95 $ 7.35 ‐$ $ 7.35 $ 7.35 $ 23.25 $ 53.25 3% Fuel 190,706 ‐ 190,706 $ 19,582.08 $ 18,402.24 $ 17,152.30 $ 18,682.67 $ 15,713.59 $ 15,005.38 $ 14,726.07 $ 14,190.33 $ 12,390.40 $ 145,845.06 Fuel/DEF for Route 30 (5311‐F) 110,872 ‐ 110,872 $ 10,768.58 $ 10,097.24 $ 9,198.86 $ 10,136.29 $ 9,132.14 $ 8,603.31 $ 8,279.40 $ 7,925.00 $ 6,702.16 $ 80,842.98 75% Fuel/DEF for Route 40 (5311‐F) 94,669 ‐ 94,669 $ 8,837.06 $ 8,942.41 $ 8,188.69 $ 9,047.67 $ 8,362.74 $ 7,570.04 $ 7,265.84 $ 6,810.19 $ 5,888.78 $ 70,913.41 Facility Maintenance 20,000 ‐ 20,000 $ 2,014.00 $ 344.00 $ 694.00 $ 1,613.85 $ 2,507.70 $ 1,136.03 $ 354.00 $ 849.00 $ 829.00 $ 10,341.58 52% Rents & Leases 8,000 ‐ 8,000 $ 1,061.85 $ 1,061.85 13% Utilities 7,000 ‐ 7,000 $ 530.21 $ 663.01 $ 538.11 $ 662.74 $ 524.64 $ 533.83 $ 293.04 $ 1,036.77 $ 537.24 $ 5,319.59 76% Fleet Maintenance 10,000 10,000 $ 4,994.55 $ 3,435.43 $ 8,429.98 Operating Funds Reserve 50,000 (10,000) 40,000 $ 3,016.38 $ 3,016.38 6% OPERATING SUB‐TOTAL 2,964,266 ‐ 2,964,266 $ 241,378.40 $ 243,221.89 $ 223,946.93 $ 241,898.73 $ 221,016.87 $ 221,451.87 $ 221,846.43 $ 216,222.91 $ 217,487.41 $ 2,048,471.44 69% CAPITAL EXPENSES Lake Transit Authority (Capital) Software 25,000 25,000 15,$ 900.00 $ 2,000.00 $ 17,900.00 72% Reserve (Capital Projects) 43,599 43,599 $ ‐ 0% Total LTA Capital: 68,599 ‐ 68,599 $ ‐ 0% Proposition 1B ‐ CTSGP CTSGP On Board Video Surveillance 881 881 $ ‐ 0% Security Improvements 43,739 ‐ 43,739 $ ‐ 0% Total CTSGP: 44,620 ‐ 44,620 $ ‐ 0% Proposition 1B ‐ PTMISEA (Fund 422) Buses (PTMISEA) 462,248 462,248 $ 264,531.98 $ 264,531.98 57% Hub Facility A&E (PTMISEA) 200,000 200,000 $ ‐ 0% Buses (FTA 5339) (2017) 248,818 248,818 $ ‐ 0% Total PTMISEA: 911,066 ‐ 911,066 $ ‐ 0% Low Carbon Transit Oper. Program (LCTOP) LCTOP Bus Stop Improvements (FY 16/17) 35,343 35,343 $ ‐ 0% LCTOP Bus Stop Sign Project (FY 17/18) 8,485 8,485 $ ‐ 0% LCTOP Solar Canopy Project (FY 18/19) 127,647 127,647 $ ‐ 0% Total LCTOP: 171,475 ‐ 171,475 $ ‐ 0% State of Good Repair Funding SGR ‐ Bus Lift for Shop (FY 17/18) 28,000 28,000 $ ‐ 0% SGR ‐ O&M Facility Equip (FY 18/19) 25,000 25,000 $ 7,415.00 $ 7,415.00 $ 14,830.00 59% SGR ‐ Transit Hub (FY 18/19) 66,448 66,448 $ ‐ 0% SGR ‐ Transit Hub (FY 19/20) 93,430 93,430 $ ‐ 0% Total SGR: 212,878 ‐ 212,878 $ ‐ 0%
CAPITAL SUB‐TOTAL 1,408,638 ‐ 1,408,638 $ 257,278.40 $ 243,221.89 $ 223,946.93 $ 241,898.73 $ 223,016.87 $ 485,983.85 $ 221,846.43 $ 216,222.91 $ 217,487.41 $ 2,330,903.42 165% GRAND TOTAL $ 4,372,904 ‐$ 4,372,904$ $ 257,278.40 $ 250,636.89 $ 223,946.93 $ 241,898.73 $ 230,431.87 $ 485,983.85 $ 221,846.43 $ 216,222.91 $ 217,487.41 $ 2,345,733.42 54% 55 LTA Financial Summary 2019-20 Date: 6-3-20 Item: #9
LAKE TRANSIT AUTHORITY STAFF REPORT
TITLE: Extension of MOU 2017-1 Between Lake Transit DATE PREPARED: May 26, 2020 Authority and Adventist Health Clear Lake MEETING DATE: June 3, 2020 SUBMITTED BY: James Sookne, Program Manager
BACKGROUND: On May 14, 2017, Lake Transit Authority entered into Memorandum of Understanding (MOU) No. 2017-01, attached for reference, with St. Helena Hospital Clearlake, now known as Adventist Health Clear Lake, to provide a minimum of 2,500 one-way passenger trips for persons in need of non- emergency medical transportation services in Lake County. The MOU stipulated the following:
• St. Helena Hospital Clearlake shall operate one vehicle: a 2014 Ford Elkhart, license plate #1419019, VIN #1FDEE3FL3EDA05683 • The base term of the MOU is for three years, May 15, 2017 through May 14, 2020 • At the end of the term, LTA may opt to unilaterally extend the MOU for up to two additional one- year periods, through May 14, 2022, for a maximum term, including the base term, of five years
The attached Amendment to the original MOU modifies the following:
• The term of the Agreement shall be extended from May 15, 2020 through May 14, 2021. • Wherever in the original Memorandum of Understanding the term “St. Helena Hospital Clearlake” appears, such term shall be replaced with “Adventist Health Clear Lake.” • Wherever in the original Memorandum of Understanding the term “CTSA” appears, such term shall be replaced with “LTA”
All other terms and conditions of the original MOU shall remain unchanged. Staff is hopeful the Board will approve the amendment so Adventist Health Clear Lake can continue to provide transportation assistance for patients in need of non-emergency medical care.
Staff will be available at the Board meeting to answer any questions.
ACTION REQUIRED: Approval of Amendment #1 to MOU No. 2017-01.
ALTERNATIVES: None identified.
RECOMMENDATION: Approve Amendment #1 to MOU No. 2017-01 to allow Adventist Health Clear Lake to continue to utilize the vehicle identified in the original MOU to provide non-emergency medical transportation. MEMORANDUM OF UNDERSTANDING
This amendment of the Memorandum of Understanding (MOU) between the Lake Transit Authority, herein after referred to as “LTA” and Adventist Health Clear Lake, hereinafter referred to as “Provider”, is entered into on May 15, 2020, by and between LTA and Provider.
Whereas, the current Memorandum of Understanding expired on May 14, 2020; and
Whereas, Article 16. Renewal of MOU, of the existing MOU states, “The base period of this MOU will be from May 15, 2017 through May 14, 2020. At the sole discretion of CTSA, this MOU may be extended for up to two optional one-year periods through May 14, 2022, for a maximum term, including the base period, of 5 years.”; and
Whereas, LTA is no longer the Consolidated Transportation Services Agency for Lake County but is still the FTA 5310 grant recipient; and
Whereas, St. Helena Hospital Clearlake is now known as Adventist Health Clear Lake; and
Whereas, the parties desire to enter into this Amendment to reflect the name change and exercise the option to extend the MOU for the period of one-year.
LTA and PROVIDER agree to the following:
1. The term of this Agreement shall be extended from May 15, 2020 through May 14, 2021. 2. Wherever in the original Memorandum of Understanding the term “St. Helena Hospital Clearlake” appears, such term shall be replaced with “Adventist Health Clear Lake.” 3. Wherever in the original Memorandum of Understanding the term “CTSA” appears, such term shall be replaced with “LTA”
ALL OTHER TERMS AND CONDITIONS of the original Memorandum of Understanding shall remain in full force and effect unless amended in writing by both LTA and Provider.
In WITNESS WHEREOF, the parties hereto have caused their duly authorized officers to execute this Memorandum of Understanding Extension in duplicate.
______Lisa Davey-Bates, Executive Director David Santos, President and CEO Lake Transit Authority Adventist Health Clear Lake
Date: Date:
Approved as to form:
______Stacey Mattina, LTA Chair
Date: 6-3-20 Item: #10
LAKE TRANSIT AUTHORITY STAFF REPORT
TITLE: State of Good Repair FY 20/21 Project List DATE PREPARED: May 26, 2020 MEETING DATE: June 3, 2020 SUBMITTED BY: James Sookne, Program Manager
BACKGROUND: The State of Good Repair (SGR) program is a product of The Road Repair and Accountability Act of 2017, also known as Senate Bill (SB) 1. At the May LTA meeting, the Board directed staff to re-allocate SGR funds as shown in the table below:
Current SGR Funding SGR SGR Funds SGR Funds Title FY 99313 99314 SGR Funds Interest Spent Available Replace Dial-A-Ride Vehicle 17/18$ 58,680.77 $ 5,187.89 $ 63,868.66 $ - 63,448.00$ $ 420.66 New 4-post lift 17/18$ 28,000.00 $ - $ 28,000.00 $ - $ - $ 28,000.00 Backup generator 18/19$ 25,000.00 $ - $ 25,000.00 $ 1,667.44 14,830.00$ $ 11,837.44 Transit Hub 18/19$ 60,827.15 $ 5,324.90 $ 66,152.05 $ - $ - $ 66,152.05 Transit Hub 19/20$ 87,700.00 $ 5,207.00 $ 92,907.00 $ - $ - $ 92,907.00
Proposed SGR Funding SGR SGR Funds SGR Funds Title FY 99313 99314 SGR Funds Interest Spent Available Replace Dial-A-Ride Vehicle 17/18$ 58,680.77 $ 4,767.23 $ 63,448.00 $ - 63,448.00$ $ - 2 New 4-post lifts 17/18$ 73,819.06 $ 420.66 $ 74,239.72 $ - $ - $ 74,239.72 Backup generator 18/19$ 30,082.09 $ 144.90 $ 30,226.99 $ 1,667.44 14,830.00$ $ 17,064.43 Lakeshore Drive Bus Pull-Out 18/19$ 9,926.00 $ 5,180.00 $ 15,106.00 $ - $ - $ 15,106.00 Lakeshore Drive Bus Pull-Out 19/20$ 87,700.00 $ 5,207.00 $ 92,907.00 $ - $ - $ 92,907.00
Since the Lakeshore Drive Bus Pull-Out is a new project, it must be included in a project list and formally approved by the Board prior to the re-allocation of SGR funds to this project. Staff has added this project to the FY 20/21 SGR project list which is attached for reference. Upon approval of the attached project list and resolution, they will be sent to Caltrans to finalize the re-allocation of funds.
Staff will be available at the Board meeting to answer any questions.
ACTION REQUIRED: Approval of the State of Good Repair Project List for FY 2020/21
ALTERNATIVES: None identified.
RECOMMENDATION: Approve the proposed State of Good Repair Project List for FY 2020/21 and Resolution 19-20-4. State of Good Repair Project Information Project Dates Project Title Current Condition Useful Life Project Start Project Recipient/Region Sub-Recipient/Operator Project Description Asset Type Project Category # Project Titles must match if appearing on a previous list. Max 300 Characters Auto-Populated Dropdown Selection Dropdown Selection Dropdown Selection of Asset If applicable Date Completion Max 75 Characters If you need more space place additional information in Notes Dropdown Selection In Years Date MM/DD/YYYY MM/DD/YYYY Auto-Populated from Regional Entity Info Tab Design and construct a bus pull-out on Lakeshore Dr. in Clearlake that will increase route/time efficiency and 1 Lake County City Council of Governments Lake Transit Authority Lakeshore Drive Bus Pull-out passenger safety. Operations Facilities Modernization Poor 20 05/13/2020 06/30/2021 Legislative Districts SGR Costs Non-SGR Costs Total Project
Project Location Project Location Existing State of Good 2020-21 2020-21 Total Total Total Total Notes, Comments, Additional Information # Total City County Repair Project SGR Costs SGR Costs SGR Costs SGR Costs Other SB1 Costs STA Costs - Congressional Senate Assembly Please Identify Not Including All Other Funds 99313 99314 99313 99314 Program in Notes SGR New
Includes $15,106 in 2018/19 SGR funds and $92,907 in 2019/20 SGR 1 Clearlake, CA Lake No $ 97,626 $ 10,387 $ 108,013 3,5 2 4 funds $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - LAKE TRANSIT AUTHORITY RESOLUTION #2019-20-04
APPROVING THE PROJECT LIST FOR FY 2020-21 FOR THE CALIFORNIA STATE OF GOOD REPAIR PROGRAM
WHEREAS, Senate Bill 1 (SB 1), the Road Repair and Accountability Act of 2017, establishing the State of Good Repair (SGR) program to fund eligible transit maintenance, rehabilitation and capital project activities that maintain the public transit system in a state of good repair; and
WHEREAS, SGR funds are allocated by the Lake County City Area Planning Council; and
WHEREAS, these funds will be used for projects on the attached list; and
WHEREAS, in order to qualify for these funds, the Lake Transit Authority is required to submit a proposed project list to the Lake County/City Area Planning Council on an annual basis; and
NOW, THEREFORE, BE IT RESOLVED that the Board of Directors of the Lake Transit Authority hereby approves the SB1 State of Good Repair Project List for FY 2020-21; and
NOW, THEREFORE, BE IT RESOLVED by the Board of Directors of the Lake Transit Authority that the fund recipient agrees to comply with all conditions and requirements set forth in the Certification and Assurances document and applicable statutes, regulations and guidelines for all SGR funded transit capital projects.
NOW THEREFORE, BE IT FURTHER RESOLVED that the Executive Director or Program Manager is hereby authorized to submit a request for Scheduled Allocation of the SB1 State of Good Repair Funds and to execute the related grant applications, forms and agreements.
Adoption of this Resolution was moved by Director______, seconded by Director ______, and carried on this 3rd day of June 2020 by the following roll call vote: AYES: NOES: ABSENT:
WHEREUPON, THE CHAIRMAN DECLARED THE RESOLUTION ADOPTED, AND SO ORDERED.
______ATTEST: Alexis Pedrotti Stacy Mattina Secretary Chair
Date: 6-3-20 Item: #11
LAKE TRANSIT AUTHORITY STAFF REPORT
TITLE: Title VI Program Update DATE PREPARED: May 26, 2020 MEETING DATE: June 3, 2020 SUBMITTED BY: James Sookne, Program Manager
BACKGROUND: All programs receiving financial assistance from the Federal Transit Administration (FTA) are subject to Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, and the Department of Transportation’s (DOT) implementing regulations. Title VI prohibits discrimination by recipients of Federal financial assistance on the basis of race, color, and national origin, including the denial of meaningful access for limited English proficient (LEP) persons. Section 601 of Title VI of the Civil Rights Acts on 1964 states the following:
“No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”
The term “program or activity” means all of the operations of a department, agency, special purpose district, or government; or the entity of such State or local government that distributes such assistance and each such department or agency to which the assistance is extended, in the case of assistance to a State or local government.
Since Lake Transit Authority receives FTA funds, LTA is required to comply with Title VI and DOT’s regulations. FTA requires that all direct and primary recipients document their compliance with DOT’s Title VI regulations by submitting a Title VI Program to their FTA regional civil rights officer once every three years or as otherwise directed by FTA. For all recipients (including sub-recipients), the Title VI Program must be approved by the recipient’s board of directors or appropriate governing entity or official(s) responsible for policy decisions prior to submission to FTA. Sub-recipients (LTA) shall submit Title VI Programs to the primary recipient (Caltrans) from whom they receive funding in order to assist the primary recipient in its compliance efforts.
The original LTA Title VI Program was developed in 2014 and adopted by the Board on May 14, 2014 and subsequently updated in May 2017. That program stipulated that it be updated every 3 years. Staff has reviewed and incorporated the most current Census data into the attached updated 2020 Lake Transit Authority Title VI Program. The difference in data between the 2017 and 2020 Programs is trivial and doesn’t require LTA to change any practices or policies.
Staff will be available at the Board meeting to answer any questions.
ACTION REQUIRED: Approval of the updated Title VI Plan and Resolution 19-20-05
ALTERNATIVES: None identified.
RECOMMENDATION: Approve the updated Title VI Plan and Resolution 19-20-05. DRAFT UPDATE
Lake Transit Authority’s TITLE VI PROGRAM
Update: June 2020
Approved by the LTA Board of Directors:
Lake Transit Authority 9240 Highway 53 Lower Lake, CA
DRAFT UPDATE
This document was originally prepared in 2014 by AMMA Transit Planning through funding provided by the Lake County/City Area Planning Council on behalf of Lake Transit Authority. It was updated by Lake Transit Authority staff in 2017 and again in 2020. It is approved by the Lake Transit Authority Board of Directors to comply with Title VI of the Civil Rights Act of 1964, including new provisions detailed in U.S. Department of Transportation’s FTA Circular 4702.1B, “Title VI Requirement and Guidelines for Federal Transit Administration Recipients.”
Lake Transit Authority’s Title VI Program Page 2 Updated 5/28/20 DRAFT UPDATE
Table of Contents
Title VI Notice to the Public 4 List of Locations Where Title VI Notice Is Posted 5 Title VI Complaint Procedures 6 Title VI Complaint Form 7 List of Transit-Related Title VI Investigations, Complaints, and Lawsuits 9 Public Participation Plan 10 Summary of Reoccurring Outreach Efforts 15 Language Assistance Plan 17 Table Depicting the Membership of Non-Elected Committees And Councils 33 Description of Subrecipient Monitoring and Schedule of Subrecipient Title VI 34 Program Submissions Title VI Equity Analysis 35 Additional Information for Transit Providers that operate 50 or more fixed 36 route vehicles in peak service and are located in an Urbanized Area (UZA) of 200,000: System-Wide Policies and Service Standards Effective Practices to Fulfill the Service Standard Requirement 36 Effective Practices to Fulfill the Service Policy Requirement 39 Board of Directors Approval of Lake Transit’s Title VI Program 40
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Lake Transit’s Title VI Notice to the Public
Title VI Notice to the Public Lake Transit Authority
Lake Transit Authority is committed to ensuring that no person shall be excluded from the equal distribution of its transit services, programs, and resources because of race, color or national origin in accordance with Title VI of the Civil Rights Act of 1964.
. Lake Transit provides transit services and operates transit programs without regard to race, color, and national origin in full compliance with Title VI.
. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI while using Lake Transit services may file a complaint with Lake Transit Authority. All complaints will be fairly and objectively investigated.
. To file a complaint, you may contact Lake Transit by phone: (707) 994-3334 or (707) 263-3334 or visit Lake Transit at: 9240 Highway 53, Lower Lake, CA.
. For more information about Lake Transit’s Title VI Program and complaint procedure, please contact (707) 994-3334 or (707) 263-3334; or visit the website: www.laketransit.org/who-we-are.asp
. A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Title VI Program Coordinator, FTA Office of Civil Rights, East Building, 5th Floor – TCR, 1200 New Jersey Ave., S.E., Washington, D.C. 20590
. If information is needed in another language, contact (707) 994-3334 . Si necesita información en otro idioma, contacte al (707) 994-3334
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List of Locations Where Title VI Notice Is Posted
Lake Transit’s Title VI notice to the public is posted at the following locations:
Location Name Address City Lake Transit Authority 9240 Highway 53 Lower Lake, CA Lake Transit buses Clearlake Transfer Stop 15930 Dam Road Clearlake, CA Lakeport Transfer Stop Main at 3rd Street Lakeport, CA
The Title VI notice and program information is also provided on Lake Transit’s website at: http://www.laketransit.org/who-we-are.asp
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Title VI Complaint Procedures
Any person who believes she or he has been discriminated against on the basis of race, color or national origin by Lake Transit may file a Title VI complaint by completing and submitting Lake Transit’s Title VI Complaint Form. Lake Transit investigates complaints received no more than 180 days after the alleged incident. Lake Transit will only process complaints that are complete. The following procedures will be followed to investigate formal Title VI complaints:
• Within 10 business days of receiving the complaint Lake Transit’s Title VI Program Administrator, will review it to determine if our office has jurisdiction. The complainant will receive an acknowledgement letter informing her/him whether our office will investigate the complaint. • The investigation will be conducted and completed within 30 days of the receipt of the formal complaint. • If more information is needed to resolve the case, Lake Transit may contact the complainant. The complainant has 10 business days from the date of the letter to send requested information to the Title VI Administrator and investigator. If the investigator is not contacted by the complainant or does not receive the additional information within 10 business days, Lake Transit can administratively close the case. • The complainant will be notified in writing of the cause to any planned extension to the 30- day rule. • A case can be administratively closed also if the complainant no longer wishes to pursue their case. Following the investigation, the Title VI Administrator will issue one of two letters to the complainant: 1) a closure letter or 2) a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. A LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member or other action will occur. • If the complainant is unsatisfied with the decision, he/she has 30 days after the date of Lake Transit’s closure letter or the LOF to appeal to Lake Transit Board of Directors or its designee. The complainant is entitled to review the denial, to present additional information and arguments, and to separation of functions (i.e. a decision by a person not involved with the initial decision to deny eligibility). The complainant is entitled to receive written notification of the decision of the appeal and the reasons for it. • The complainant may also file a complaint directly with the Federal Transit Administration, as follows: Title VI Program Coordinator, FTA Office of Civil Rights, East Building, 5th Floor - TCR, 1200 New Jersey Ave., S.E., Washington, D.C. 20590
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Lake Transit’s Title VI Complaint Form
Section I: Please write legibly
1. Name: 2. Address:
3. Telephone: 3.a. Secondary Phone (Optional): 4. Email Address: 5. Accessible Format [ ] Large Print [ ] Audio Tape Requirements? [ ] TDD [ ] Other Section II: 6. Are your filing this complaint on your own behalf? YES* NO *If you answered “yes” to #6, go to Section III. 7. If you answered “no” to #6, what is the name of the person for whom you are filing this complaint? Name: 8. What is your relationship with this individual: 9. Please explain why you have filed for a third party:
10. Please confirm that you have obtained permission of the YES NO aggrieved party to file on their behalf. Section III: 11. I believe the discrimination I experienced was based on (check all that apply):
[ ] Race [ ] Color [ ] National Origin 12. Date of alleged discrimination: (mm/dd/yyyyy)
13. Explain as clearly as possible what happened and why you believe you were discriminated against. Describe all persons who were involved. Include the name and contact information of the person(s) who discriminated against you (if known), as well as names and contact information of any witnesses. If more space is needed, please use the back of this form.
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Lake Transit’s Title VI Complaint Form, Page 2
Section IV: 14. Have you previously filed a Title VI complaint with YES NO Lake Transit? Section V: 15. Have you filed this complaint with any other Federal, State, or local agency, or with any Federal or State court? [ ] YES* [ ] NO If yes, check all that apply: [ ] Federal Agency ______[ ] State Agency ______[ ] Federal Court ______[ ] Local Agency ______[ ] State Court ______
16. If you answered “yes” to #15, provide information about a contact person at the agency/court where the complaint was filed. Name: Title: Agency: Address: Telephone: Email:
You may attach any written materials or other information that you think is relevant to your complaint.
Signature and date are required below to complete form:
Signature______Date______
Please submit this form in person or mail this form to the address below:
Lake Transit Authority Title VI Program Administrator 9240 Highway 53 Lower Lake, CA
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List of Transit-Related Title VI Investigations, Complaints, and Lawsuits
This requirement is not applicable as Lake Transit Authority has not been involved in any transit-related Title VI investigations, complaints, or lawsuits.
Lake Transit Authority’s Title VI Program Page 9 Updated 5/28/20 DRAFT UPDATE Lake Transit Authority’s Public Participation Plan
Developed: February 2014 Updated: May 2017 & June 2020
Lake Transit Authority 9240 Highway 53 Lower Lake, CA
Lake Transit Authority’s Title VI Program Page 10 Updated 5/28/20 DRAFT UPDATE
Table of Contents
1. Introduction Purposes of This Plan 12 2. Public Participation Process 12 Approach to Public Participation 12 Outreach Requirements and Activities 13
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1. Introduction
Purposes of This Plan
As part of its Title VI Program, Lake Transit is bolstering its public participation process. This includes enhancing strategies for engaging minority and Limited English Proficient individuals. This plan provides guidelines for involving the public in Lake Transit’s transit-related planning efforts to ensure that all groups are represented and their needs considered.
Lake Transit is committed to ensuring it serves Lake County, consistently and in the most cost- efficient and appropriate manner within available resources. Through conversation and collaboration with riders, prospective riders, and the larger surrounding community, Lake Transit will be able to assess the quality of its service, measure potential impacts to the community from Lake Transit ’s transit-related initiatives or proposed initiatives, and ensure that it is providing a valuable and accessible service.
2. Public Participation Process
Approach to Public Participation
The public participation process should be considered at the earliest stages of any transit project that may impact the surrounding community, its riders, and potential riders. As projects vary in time and size, the public participation process may vary for each, as well as the extent of public participation. The following outlines tools and strategies to ensure that public input is invited and all foreseeable impacts to the community are considered.
At the beginning of any project, staff will identify which strategies will be appropriate and effective for that given task and develop an approach. For larger projects, those conducted by contractors, part of the RFP requirements and criteria for scoring proposals will include development of that project’s public participation process.
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Outreach Requirements and Activities
The following activities are intended to serve as guidelines for minimum levels of outreach to ensure that all riders and potential riders in Lake Transit have equal access and opportunity to participate in transportation planning and decision-making. These also provide strategies for soliciting input and engaging various communities.
Minimum Outreach Requirements
• Notice for public events may include posters, email blasts to agency-level stakeholders, media releases to local papers, or radio announcements if funding allows. • Any notices will be posted at least two weeks prior to the public event. • Notices may be posted at Lake Transit headquarters, on buses and at bus shelters as is appropriate, at key community centers and transfer locations. • Information about public participation opportunities will also be posted on Lake Transit’s website at least two weeks prior to the event. • Comments will be accepted at public outreach events, via email, by mail, and by phone to ensure that all populations have the opportunity to participate.
Outreach Methods to Engage Minority and Limited English Proficient Populations
• Notices in Spanish will be developed and posted along with English notices. • Notices in Spanish and other LEP languages may be posted on vehicles that have been identified as key routes used by LEP populations, if such information exists. • Event information on Lake Transit ’s website will be posted in English and Spanish. • Lake Transit will distribute event information to community groups and agencies that work with LEP populations, if such contacts exist. • Lake Transit contracts with Language Line, a translation service to provide interpretation for LEP riders that call or visit and need language assistance. • Lake Transit will ensure that non-English language interpretation will be available at any public meeting or workshop as is appropriate and necessary. • Lake Transit will continue cultivating relationships with community agencies that serve LEP populations. • Event notices will be sent to local LEP language magazine, newspapers, and/or radio stations if such are identified and within project budgets. • Public outreach events may include attending already existing community meetings and gatherings, such as school meetings, farmers markets, faith-based events, and other Lake Transit Authority’s Title VI Program Page 13 Updated 5/28/20 DRAFT UPDATE
community activities in order to invite participation from LEP populations who may not attend Lake Transit hosted public events.
As of this writing, Spanish is the only LEP language that meets the Safe Harbor threshold. Lake Transit will continue assessing the language needs of citizens in its service area through its Language Assistance Plan. At the time that another group with limited English proficiency reaches significant mass, Lake Transit will review this plan and its strategies for engaging with non-English speaking populations.
Summary of Outreach Efforts
Recurring Outreach Efforts • Lake Transit provides notice of public hearings by placing posters at the event location, on buses, placing notices in the local newspaper, as well as a notice on its website. • Lake Transit staff consults with Tribal governments and staff of social service agencies as needed. • Lake Transit staff regularly provides transit schedules and printed information to the Lake County Tribal Health Clinic in Lakeport. • Brochures are distributed to the following agencies throughout Lake County:
Clearlake Cobb -Sutter Lakeside -Highlands Senior -Hardesters Market Hospital Service Center Clearlake Oaks Lower Lake -Konocti Unified School -Live Oak Senior -Social Services District Center -Job Zone -People Services, Inc. Hidden Valley Lucerne -Clearlake Chamber of -Hardester's Market -Senior Center Commerce Kelseyville -Lakeview Market -City of Clearlake -Kit's Corner Store Middletown -Redbud Library Lakeport - International Charter -Veterans Clinic -City of Lakeport School -Adventist Health Clear -County Jail - Hardester's Market Lake -Workforce Lake Co. -Live Well Clinic -Lake County Museum -Senior Center -IGA Grocers -County of Lake Nice -Woodland Community -Mendocino College -Sentry Market College
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Recent Project-Related Outreach • 2011 Non-Emergency Medical Transportation Plan for Lake County. Outreach, which focused on Lake Transit usage, availability, and accessibility included: o County-wide survey mailed to 33,500 households o Outreach to vulnerable populations, such as Native Americans, low‐income individuals, and Spanish speaking individuals. Outreach efforts included an intercept survey at the Tribal Health in Lakeport, two community workshops, and community leader interviews. • 2014 Transit Development Plan and Marketing Plan. Outreach involved an Intensive 4‐day outreach and data collection effort, including: o On-board survey of 363 Lake Transit riders. o Stakeholder interviews representing at least 22 different organizations or agencies throughout Lake County. o Focus groups with transit users and potential users including: Woodland Community College students, Mendocino College students, Welfare to Work participants, People Services Independent Living clients • 2014-15 Lake County Coordinated Public Transit - Human Services Transportation Plan o Stakeholder interviews were undertaken with 48 key agency personnel who understood target groups’ mobility concerns. o Consumer focus groups provided opportunity for input from older adults, community college youth, and persons with disabilities. The agency interviews and focus group discussions involved about 90 persons. o Selected responses from rider on-board survey are also reported, reaching 363 persons and bringing rider perspectives in the Coordinated Plan update process. o An intercept survey of persons of Limited English Proficiency reached 25 individuals. o In order to better understand non-emergency medical transportation needs, a health care agency e-survey performed in conjunction with Lake County Public Health brought back health care agency referral pattern information, netting responses from 25 agencies. • 2017 Transit Hub Location Plan o 62 stakeholders invited from various community organizations, local government, tribal entities, and others to participate in a design charette. o Public workshop notice was widely distributed including website, news media, and flyers on bus stop shelters and buses. o Security workshop and tour with neighborhood representatives.
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• 2019 Lake Transit Authority Bus Passenger Facility Plan o System-wide survey was distributed on the buses, at the community workshops at other community events (County fair, Pear Festival, National Night Out, etc.), and advertised on-line. The survey received 169 responses. o Community workshop notices were widely distributed including website, news media, and flyers on bus stop shelters and buses.
Title VI Related Outreach • Intercept survey at Woodland Community College’s Clearlake campus during a student conference for high school students of the Konocti and Middletown School Districts. Parents also attended. Most participants were Hispanic, and many primarily Spanish- speaking. • Intercept surveying at transfer locations: Ray’s Food Place, Clearlake; Third and Main, Lakeport. • Intercept surveying at key community locations: Safeway and Walmart in Clearlake.
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Lake Transit’s Language Assistance Plan
Developed: March 2014 Updated: May 2017 and June 2020
Lake Transit Authority 9240 Highway 53 Lower Lake, CA
Lake Transit Authority’s Title VI Program Page 17 Updated 5/28/20 DRAFT UPDATE
Table of Contents
1. Introduction 19 2. Overview of Lake Transit ’s Service Area and Services 19 3. Language Assistance Goals 20 4. Results of the Four Factor Analysis 20 Factor 1 20 Factor 2 24 Factor 3 26 Factor 4 27 5. Implementation Plan 30 6. Monitoring, Evaluating, and Updating the LAP 32 7. Staff Training 32
Lake Transit Authority’s Title VI Program Page 18 Updated 5/28/20 DRAFT UPDATE
1. Introduction
This Language Assistance Plan was developed during the process of developing the Title VI Program for Lake Transit. The Title VI Program complies with federal requirements and ensures that Lake Transit services are provided without discrimination on the basis of race, color, or national origin. Through this Language Assistance Plan, the Title VI program also ensures that Lake Transit’s services are accessible to limited English Proficient (LEP) individuals.
Title VI of the 1964 Civil Right Act is one of two federal mandates that guarantee the provision of meaningful access to federally-funded services for LEP individuals:
• Title VI of the 1964 Civil Right Act prohibits federally-funded agencies from discriminating against individuals based on race, color and national origin and includes meaningful access to LEP customers.
• President’s Executive Order 13166, “Improving Access to Services for Persons with Limited English Proficiency” (August 11, 2000): Instructs federal agencies to improve access to services by mandating that any federally conducted or assisted programs of activities (e.g. recipients of federal funding) must provide meaningful access to LEP customers.
Lake Transit’ Title VI Program was prepared in early 2014 in accordance with FTA Circular 4702.1B, Title VI Requirements and Guidelines for Federal Transit Administration Recipients, October 1, 2012.
More information about Lake Transit ’ Title VI Program is available at: http://www.laketransit.org/who-we-are.asp
2. Overview of Lake Transit’s Service Area and Services
Lake Transit Authority is a joint powers authority between Lake County and the two cities, Clear Lake and Lakeport, with a Board of Directors comprised of the same members as Lake County/ City Area Planning Council. Lake Transit operates service six days a week, although not on Sundays and Federal holidays.
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Lake Transit operates six regional and intercity fixed-routes (Routes 1, 2, 3, 4, 4A and 7), three fixed-routes that service Clearlake and Lower Lake (Routes 10, 11, and 12), and Route 8, another local fixed-route service in Lakeport.
Lake Transit connects to Ukiah in Mendocino County via Route 7 and to Calistoga, St. Helena, and Deer Park in Napa County via Route 3.
Demand responsive service is available to any person who may request it but priority is given to ADA certified individuals, those persons who, because of their disability cannot use fixed‐route service. Demand responsive service, reserved the day before and when space is available on the same day, will pick‐up riders within one mile of the fixed‐route service and within the cities of Clearlake and Lakeport.
3. Language Assistance Goals
Lake Transit is committed to making its services and programs available to LEP persons as part of its compliance to Title VI of the Civil Rights Act of 1964.
Lake Transit’s goal is to provide meaningful access for LEP customers to Lake Transit’s services, information and materials by developing a Language Assistance Plan and by regular evaluation of the developed methods and strategies.
4. Results of the Four Factor Analysis
Factor 1: The number or proportion of LEP persons eligible to be served or likely to be encountered by the program or recipient.
Census Data
Lake Transit used available census data to determine the identify LEP populations within Lake County. Table 4-1 demonstrates the various populations residing in Lake County that speak English “less than very well.”
Lake Transit Authority’s Title VI Program Page 20 Updated 5/28/20 DRAFT UPDATE
Table 4-1
B16004: AGE BY LANGUAGE SPOKEN AT HOME BY ABILITY SPEAK ENGLISH FOR THE POPULATION 5 YEARS AND OVER (Abridged version) 2014-2018 American Community Survey 5-Year Estimates
Lake County, California Estimate Percentage of Population Total: 60,465 100.00% Speak only English: 50,949 84.26% Speak Spanish: 8,246 Speak English less than "very well": 3,549 5.87% Speak other Indo-Eurpoean languages: 874 Speak English less than "very well": 134 0.22% Speak Asian and Pacific Island languages: 359 Speak English less than "very well": 187 0.31% Speak other languages: 37 Speak English less than "very well": 5 0.01% Source: U.S. Census Bureau, 2014-2018 American Community Survey
As demonstrated in Table 4-1, Spanish speakers represent the only LEP population that meets the Safe Harbor Threshold. The other populations represent smaller populations within Lake Transit ’s service area, falling inside the Safe Harbor Provision. While Lake Transit will not translate its vital materials into languages other than Spanish, it will continue to monitor the proportions of LEP individuals and corresponding languages as detailed in Section 6 in the following pages.
LEP Outreach
Lake Transit conducted three outreach events to seek input from LEP riders through intercept surveying and conversation. • Lake Transit staff attended a parent and student conference at local Woodland Community college. Attendees included Spanish-speaking high school students and their parents. • Outreach staff also attempted intercept surveying at key transit stops: o Ray’s Food Place in Clearlake and two key community locations, Wal-Mart and Safeway in Clearlake; o Third and Main and Lakeport.
Lake Transit Authority’s Title VI Program Page 21 Updated 5/28/20 DRAFT UPDATE
This intercept surveying took place during high-volume times during the first week of month, when Lake Transit sees the most riders.
A survey was developed that asked individuals about their interaction with Lake Transit and their ability to access these services and communicate with staff. The survey was translated into Spanish and individuals were invited to respond about the experience with Lake Transit.
Unfortunately, a very small number of surveys (6 total) were completed. However, staff was able to talk with individuals who didn’t want to respond, as well as other interested riders, and collected that anecdotal information.
Results of LEP Outreach Activity (as it related to number of LEP persons)
How LEPs interact with Lake Transit:
Outreach results demonstrate the LEP individuals are riding Lake Transit buses and using printed materials, but are less likely to call Lake Transit or use the website.
• LEP individuals in Lake County are riding transit, with their frequency of use determined by access to a vehicle. Non-LEP riders and Lake Transit drivers reported frequent interaction with LEP individuals on buses. One LEP individual also reported using Dial-a- Ride. • Three survey respondents reported that they purchase tickets directly on the bus; the others did not respond. • One survey respondent reported using the website and finding the required information. Four others reported never having used the website. • Three LEP individuals had called Lake Transit previously and two successfully communicated with staff.
Literacy of LEP communities:
All information from social service agencies and for direct interaction and outreach with LEP individuals suggests that the Spanish-speaking community reads in Spanish and would benefit from written translations of transit materials.
Lake Transit Authority’s Title VI Program Page 22 Updated 5/28/20 DRAFT UPDATE
Are LEPs underserved due to language barriers:
There is a language barrier that may prevent LEPs from getting the information they need or using transit at all • The survey responder called Lake Transit once and couldn’t communicate. This individual was not aware of the Language Line. This individual asked to be able to communicate with friendly drivers. • Several times we heard that LEP individuals are afraid to use transit because they don’t know if they will be able to communicate. They fear what they will do if they get lost, if they don’t know when to get off the bus, etc. • LEP reported that they called Lake Transit to learn about routes, schedules, and inter- county connections.
Lake Transit is already addressing this language barrier by translating vital documents and posting these to its website, improving awareness of the Language Line, expanding staff training to include language assistance, and improving its communication with agencies that serve LEP Individuals. Lake Transit will also follow the strategies outlined in its Public Participation Plan for engaging minority and LEP individuals.
Factor 2: The frequency with which LEP persons come into contact with the program.
Lake Transit used several strategies to complete Factor 2 and Factor 3, including proactive outreach and surveying Lake Transit staff.
Lake Transit Staff Survey
34 staff members completed the survey and all 34 reported having some interaction with Limited English Proficient Speakers
When asked to identify how often they interact with LEPs, they following was reported demonstrating that many employees are interacting with LEPs on a regular basis.
Table 4-2 Interaction with LEPs Number of Times Reported Daily / multiple times per day 6 1-3 times a week 11 4-6 times per week 3 Once per month 5 Infrequently 8 Other: 2-3 times per month 1
Lake Transit Authority’s Title VI Program Page 23 Updated 5/28/20 DRAFT UPDATE
Languages Spoken
Many LTA employees were able to identify the languages spoken by LEP individuals. The following languages (or language groups) were reported. Employees reported interacting with Spanish-speakers most frequently.
Table 4-3 Language Number of Times Reported Spanish 32 ASL / non-hearing 3 Asian language 3 Chinese 1 German 1 Hindi 1 Japanese 1 Tagalog 1
Questions Asked about Lake Transit
The following topics were reported as asked by LEPs:
Table 4-4 Topic Number of Times Reported Schedules 17 Fares 18 How to ride (What to do, procedures, etc.) 5 Bus stops (times or locations) 4 Destinations 2 Route information 2 Directions 1 Which bus to take 1 Information about Kelseyville 1
Lake Transit Authority’s Title VI Program Page 24 Updated 5/28/20 DRAFT UPDATE
Communication with LEPs
19 employees responded that they felt they were able to successfully communicate LEPs some or all of the time.
Two employees reported that they hoped they’d been successful in communication attempts, but couldn’t be sure.
Employees reported using the following methods to communicate with LEP riders.
Table 4-5 Method of Communication Number of Times Reported Gestures 5 Other passengers on bus helped 5 I speak limited Spanish 4 Pointing to rider guide or schedule 3 Speaking slowly and clearly 3 ASL or written message 2 Passenger’s companion translated 1 I speak Spanish 1
LTA Employees are clearly doing whatever it takes to assist LEP riders.
LEPs’ Interaction with Lake Transit:
Vehicle operators reported encountering LEP riders on the following routes. The most occurrence take place on route 1 and 8; however, all routes are mentioned.
Table 4-6 Route Number of Times Reported 1 12 8 7 3 4 10 4 12 6 4 3 7 3 11 3 All routes 3 2 2 4A 1 Dial-a-Ride 1 Clearlake local routes 1
Lake Transit Authority’s Title VI Program Page 25 Updated 5/28/20 DRAFT UPDATE
Results of LEP Outreach Activity (as it relates to frequency of use)
Three survey respondents reported riding LTA 1 to 3 times per week. Another respondent stated that this individual now rides infrequently, but used to ride very often before she had access to a car. In conversation, many LEP individuals repeated this pattern: they used to ride often, but now ride less—depending on their access to a car.
One individual reported using Route 4 and another stated that they ride on Route 8.
Factor 3: The nature and importance of the program, activity, or service provided by the program to people’s lives
Lake Transit understands that its services are used to for life-sustaining activities, such as transportation to work, grocery shopping, non-emergency medical appointments, as well as life-enriching activities, such as school, and social events. For transit-dependent individuals, Lake Transit services are gravely important. For this reason, Lake Transit is committed to translating vital documents relating to its service. Vital documents are those that demonstrate where and how to use Lake Transit, how to access services and additional pertinent information. The implementation for translating these vital documents is detailed below in Section 5.
Results of LEP Outreach Activity (as it relates to importance of services)
Though response was limited, the LEP outreach did reveal that LEP individuals do use Lake Transit often and for life-sustaining activities.
• Four survey respondents reported using LTA for grocery shopping, two respondents ride LTA for medical appointments, and one for traveling to the pharmacy. • Of the six survey respondents, only one reported always having access to a car. The other five respondents sometimes have access to a car. This indicates that this group may sometimes be reliant on LTA for their transportation needs.
Lake Transit Authority’s Title VI Program Page 26 Updated 5/28/20 DRAFT UPDATE
Factor 4: The resources available to the recipient for LEP outreach, as well as the costs associated with that outreach.
The geographic area Lake Transit serves present limitations to service the area is vast, rural, and surrounds California’s largest natural lake. Due to these conditions, outreach will need to be varied and, at times, event specific. Lake Transit’s Public Participation Plan lays out the types of outreach activities that will be undertaken for the various types of projects and public events.
A large proportion of outreach will be possible through continuing to cultivate relationships with key contacts within the LEP populations. As identified in the Public Participation Plan, keeping these contacts informed of Lake Transit’s activities, services and events, and working with them to connect with the LEP populations will be an important outreach activity with little or no associated costs.
Outreach Resources include: • Lake Transit’s Website • Lake Transit’s Language Line • Title VI notes posted on LTA buses and transfer locations • Several shelters that allow for posting of transit information • Partnerships with Lake County Tribal Health Clinic in Lakeport, Tribal governments, area hospitals, People Services, Live Oak Senior Center, and Lucerne Senior Center. • Partnerships with the following key community agencies, that includes distributing transit information and dialogue as needed:
Clearlake Clearlake Oaks Lower Lake -Highlands Senior Service Center -Live Oak Senior Center -Social Services -Konocti Unified School District Hidden Valley -Job Zone -People Services, Inc. -Hardester's Market Lucerne -Clearlake Chamber of Kelseyville -Senior Center Commerce -Kit's Corner Store -Lakeview Market -City of Clearlake Lakeport Middletown -Redbud Library -City of Lakeport -International Charter School -Veterans Clinic -County Jail -Hardester's Market -Adventist Health Clear Lake -Workforce Lake Co. -Senior Center -Live Well Clinic -Lake County Museum -IGA Grocers -County of Lake Nice -Woodland Community College -Mendocino College -Sentry Market Cobb -Sutter Lakeside Hospital -Hardesters Market
Lake Transit Authority’s Title VI Program Page 27 Updated 5/28/20 DRAFT UPDATE
Table 4-7, on the next page, identifies several potential outreach strategies that may be utilized as is appropriate and their associated costs.
Some of these strategies, such as Spanish language advertisements on radio stations and in magazines, will be utilized if such outlets are identified and as funding is available.
Lake Transit Authority’s Title VI Program Page 28 Updated 5/28/20 DRAFT UPDATE
Table 4-7 Factor 4 Cost Analysis
Translation of Written Documents Interpretation & Translation Services Advertisements & Outreach Specific elements Unit Costs (range) Specific elements Unit Costs Specific elements Unit Costs Availability of language To be Vital Documents: assistance poster determined on
$0.45 per minute as development and a case by case Language Line utilized printing basis To be Simultaneous interpreter Spanish-language determined on when required for public To be determined on a case radio spots a case by case Title VI Notice to the Public $80-$100 events by case basis (optional) basis Adverts in To be Spanish-language determined on publications a case by case Complaint Form $80-$100 (optional) basis Complaint Procedures $80-$100 Rider Guide $80-$100 ADA Application $80-$100 Signage advertising Lake Transit’s language assistance program $80-$100 System Map $80-$100 Individual route schedules where practical $80-$100 Ad-hoc Documents:
Fliers/advertisements for public events $80-$100
Lake Transit Authority’s Title VI Program Page 29 Updated 5/28/20 DRAFT UPDATE
5. Implementation Plan
Timeline/ Major Milestones
Responsibility for Implementing the Language Assistance Plan
This Plan, as well as other elements of the Title VI Program, will be implemented by the Title VI Program Administrator.
Language Service Provision
Interpretation Services
1. Lake Transit has a contract with Language Line to provide oral interpretation as needed for LEP callers or visitors.
2. Lake Transit has publicized information about language assistance on its posted Title VI Notice. Public events will also be publicized in English and Spanish with information about requesting interpretation.
3. Simultaneous interpretation at public events will be determined on a case-by-case basis by examining several factors, such as: • The type and size of event; • The availability of a staff member of a host organization to interpret, etc.; • Requests received 72 hours before an event.
Translation of Vital Documents 1. Title VI documents have been translated into LEP languages identified during the four-factor analysis.
Vital Documents 1) Title VI Program • Title VI Notice to the Public • Complaint Form • Complaint Procedures 2) Rider and ADA Information
Lake Transit Authority’s Title VI Program Page 30 Updated 5/28/20 DRAFT UPDATE
3) Signage advertising the Lake Transit’s Language Assistance Program, particularly the Language Line number 4) Individual route schedules, where practical
2. The extent of Lake Transit’s ability and obligation to continue translating written documents will be determined on a case-by-case basis, by looking at elements presented in the Four Factor Analysis.
Lake Transit’s Website
Title VI information in English and Spanish is available on Lake Transit’s website at: www.laketransit.org/who-we-are.asp
As additional materials are translated into LEP languages, they will be provided on the website.
Outreach
1. To ensure that LEP individuals are aware of language assistance measures, Lake Transit has included information about language assistance in its Title VI Notice to the Public.
2. Title VI information is available on the website in English and Spanish.
3. As possible and appropriate, Lake Transit will develop simple signage advertising its Language Assistance Program and Language Line program and post these at popular community locations.
5. Staff will inform residents about Language Assistance Program during their outreach and transit-orientation activities.
6. Staff will continue developing relationships with organizations that serve LEP individuals and developing strategies to spread awareness of Lake Transit’s Language Assistance Program and transit services.
Lake Transit Authority’s Title VI Program Page 31 Updated 5/28/20 DRAFT UPDATE
6. Monitoring, Evaluating, and Updating the LAP
1. A thorough review of this Language Assistance Plan (LAP) will be undertaken every three years concurrent with updating and submitting the Title VI Program. At that time, the LEP population will be reassessed to ensure all significant LEP languages are included in Lake Transit’s language assistance efforts. The following reoccurring reporting and evaluation measures will be used to update the Language Assistance Plan:
2. Lake Transit will regularly assess the effectiveness of how Lake Transit and contracted staff members communicate with LEP individuals by: • Including questions about language assistance and information needs on any transit surveys • Conversations with community agencies that work with LEPs • Rider surveys or other input opportunities will be available in LEP languages (currently Spanish)
3. Staff will track its language assistance efforts, including: • Reporting front-line staff’s interactions with LEP • Reports and updates from Language Line
7. Staff Training
Lake Transit had a program for regular staff training and is including language assistance training as part of this program. Training includes: • How to respond to LEP callers • How to respond to correspondence from LEPs • How to respond to LEPs in person • How to document LEP needs
Lake Transit is also considering various strategies for assisting vehicle operators in communicating with LEPs while in the field.
Table Depicting the Membership of Non-Elected Committees and Councils
This requirement is not applicable as Lake Transit does not have any non-elected committees or councils.
Lake Transit Authority’s Title VI Program Page 32 Updated 5/28/20 DRAFT UPDATE
Description of Subrecipient Monitoring and Schedule of Subrecipient Title VI Program Submissions
This requirement is not applicable as Lake Transit does not have any subrecipients at this time and does not anticipate expanding to include subrecipients. In the case that Lake Transit Authority does work with subrecipients, Lake Transit will revisit this issue to ensure compliance.
Title VI Equity Analysis
Since its last Title VI Certifications and Assurances, Lake Transit Authority has not built or sited a new location and therefore did not need to undertake a Title VI Equity Analysis.
The most recent construction and location-siting project occurred in 2004, when Lake Transit Authority’s current headquarters and maintenance facility were built. Studies and plans related to this project included: • A Cultural Resources Survey of the Proposed Site of Lake Transit Authority’s Maintenance Facility, 2002 • Fleet and Facility Needs Assessment and Financing Plan, 1999 • Topographical survey
This location, in an unincorporated part of Lake County, was previously zoned for commercial use. No significant environmental impacts were identified during the planning process.
Lake Transit Authority’s Title VI Program Page 33 Updated 5/28/20 DRAFT UPDATE
Additional Information for Transit Providers that operate 50 or more fixed route vehicles in peak service and are located in an Urbanized Area (UZA) of 200,000: System-Wide Policies and Service Standards
Effective Practices to Fulfill the Service Standard Requirement
Vehicle Load Standards
The average of all loads during the peak operating period should not exceed the following load factors for that type of service:
Local Routes 5, 10, 11, 12: Minimum Standard: Loads not to exceed 1.25 passengers/seat 95% of the time. Target Standard: Loads not to exceed 1.1 passengers/seat 99% of the time.
Regional Routes 1, 2, 4, 4A, 8: Minimum Standard: Loads not to exceed 1.10 passengers/seat 95% of the time. Target Standard: Loads not to exceed 1.0 passengers/seat 99% of time.
County-to-County Routes 3 and 7: Minimum Standard: Loads not to exceed 1.0 passenger/seat 95% of the time. Target Standard: Loads not to exceed 1.0 passenger/seat 100% of time.
Vehicle Headway Standards
City-based Routes 5,10, 11, 12: Minimum Standard: Service frequency of 60 minutes or better.
Intra Lake County Routes 1, 2, 4, 4A, 8: Minimum Standard: Three round trips daily. Target Standard: Service frequency based on ridership demand, distance of trip, and transfer opportunities.
Intercity Route 3 and 7: Target Standard: Service frequency based on ridership demand, distanced of trip, and transfer opportunities. Connections with Greyhound and external transit systems should receive priority consideration.
Lake Transit Authority’s Title VI Program Page 34 Updated 5/28/20 DRAFT UPDATE
On-Time Performance Standards
All Fixed Routes: Minimum Standard: 90% of all runs are on time (defined as from one minute early to 5 minutes late). Target Standard: 95% of all runs on time.
Demand Response: Minimum Standard: Ninety percent (90%) of reservation trips will be served within a 30 minute window (plus or minus 15 minutes from the recorded reservation time) Target Standard: Ninety Five percent (95%) of reservation will be served within a 30 minute window (plus or minus 15 minutes from the recorded reservation time)
Service Availability Standards
All Fixed Routes: Minimum Standard: Throughout the County, 80 percent of the population should be within one mile of a bus stop. Target Standard: Throughout the County, 80 percent of the population should be within ¾ of a bus stop.
Demand Response: Target Standard: Paratransit service for ADA eligible and certified individuals shall be provided within one hour of the requested pickup or drop-off time, as appropriate, in response to a request for service made the previous day or up to seven days in advance.
The map on the following page demonstrates Lake Transit’s current service availability. 53,245 individuals or 82% of the service area population (per the 2010 US census) are within ¾ miles of Lake Transit routes.
Lake Transit Authority’s Title VI Program Page 35 Updated 5/28/20 DRAFT UPDATE
Lake Transit Service Availability
Lake Transit Authority’s Title VI Program Page 36 Updated 5/28/20 DRAFT UPDATE
Effective Practices to Fulfill the Service Policy Requirement
Vehicle Assignment Policy
All Fixed Routes: Bus assignments take into account the operating characteristics of the various buses within the Lake Transit fixed route fleet, which are matched to the operating characteristics of the route. Vehicle assignments are made on a three-tier priority basis based on the vehicle size and seating capacity needs for a particular route. Vehicle assignments are rotated to ensure equal usage of qualified vehicles for a particular route on a monthly basis based on the route need except for non-availability due to mechanical breakdown.
Transit Amenities Policy
Systemwide, bus stops should be provided at locations serving 5 or more passengers per day, and shelters should be provided at locations serving 10 or more passengers per day.
Lake Transit Authority’s Title VI Program Page 37 Updated 5/28/20 DRAFT UPDATE
Lake Transit Authority Board of Director’s Approval of Lake Transit Authority’s Title VI Program
Lake Transit Authority’s Title VI Program Page 38 Updated 5/28/20 LAKE TRANSIT AUTHORITY RESOLUTION #2019-20-05
AUTHORIZING THE TITLE VI COMPLIANCE PLAN
WHEREAS, Lake Transit Authority (LTA) desires to comply with Title VI of the Civil Rights Act of 1964, including new provisions detailed in the United States Department of Transportation Federal Transit Administration (FTA) Circular 4702.1B, “Title VI Requirements and Guidelines for Federal Transit Administration Recipients”; and
WHEREAS, LTA wishes to authorize approval of the Updated Compliance Plan to comply with necessary provisions of the Civil Rights Act.
NOW, THEREFORE, BE IT RESOLVED by the Board of Directors of the Lake Transit Authority as follows:
1. The Executive Director, or their designated representative, is authorized to implement components of the plan in order to meet federal requirements. 2. The Executive Director, or their designated representative, is authorized to implement policies that may be necessary to comply with subsequent revisions or interpretations of the Civil Rights Act.
Adoption of this Resolution was moved by Director______, seconded by Director ______, and carried on this 3rd day of June 2020 by the following roll call vote: AYES: NOES: ABSENT: WHEREUPON, THE CHAIRMAN DECLARED THE RESOLUTION ADOPTED, AND SO ORDERED.
______ATTEST: Alexis Pedrotti Stacy Mattina Secretary Chair
Date: 6-3-20 Item: #12
LAKE TRANSIT AUTHORITY STAFF REPORT
TITLE: Amendment #3 Modifying Agreement between LTA & PS DATE PREPARED: May 27, 2020 to incorporate CARES Act Eligibility MEETING DATE: June 3, 2020 SUBMITTED BY: Lisa Davey-Bates, Executive Director
BACKGROUND: In response to the COVID-19 Pandemic, congress passed, with overwhelming bipartisan support, the Coronavirus Aid, Relief, and Economic Security (CARES) Act, which was signed into law by President Trump on March 27th, 2020. The CARES Act provided over $2 trillion for economic relief for America, of which $25 billion was specifically allocated to help the nation’s public transportation system to prevent, prepare for, and respond to COVID-19. Although the priority for the CARES Act funding is for operational expenses, the Federal Transit Administration (FTA) will consider expenses normally eligible under the Section 5311 Program. Approximately 30% of the CARES Act funding ($410,298) was allocated in the Lake APC’s budget in Fiscal Year 2019/20, and the estimated balance of $957,362 is included in this year’s budget. Lake APC staff will administer the funding, which will be passed through to Lake Transit Authority. As with all new Federal programs, there is a lot to learn about the administration of the CARES Act Program. Organizations such as CalACT, California Transit Association, Rural Counties Task Force, Caltrans, and the FTA have been providing regular webinars and tools to assist rural agencies as we move forward. An amendment to the existing agreement between Lake Transit Authority and Paratransit Services is required in order to receive reimbursement of eligible expenses under the CARES Act. I’m drafting that amendment now and hope to email it out to the Lake Transit Authority Board prior to the June 3rd meeting for your review. If approved at the LTA meeting, staff will seek approval from Caltrans. At that point, Lake APC staff may begin submitting invoices for eligible expenses, which can date back to January 20, 2020. Examples of eligible expenses include operating costs to maintain service and lost revenue due to the coronavirus, purchasing personal protective equipment, paying hazard pay bonuses and administrative leave of operations personnel due to reductions in service. I look forward to speaking to you all on June 3rd and hope to answer (at least most) questions you may have about the CARES Act.
ACTION REQUIRED: Approval of Amendment #3 to the Agreement between Lake Transit Authority and Paratransit Services, Inc. to include CARES Act Eligibility Requirements.
ALTERNATIVES: None identified.
RECOMMENDATION: Approval of Amendment #3 to the Agreement between Lake Transit Authority and Paratransit Services, Inc. to include CARES Act Eligibility Requirements.
Date: 6-3-20 Item: #13
LAKE TRANSIT AUTHORITY STAFF REPORT
TITLE: Meetings Attended by LTA Staff DATE PREPARED: May 27, 2020 MEETING DATE: June 3, 2020 SUBMITTED BY: Lisa Davey-Bates, Executive Director
BACKGROUND: Since our last Lake Transit Authority (LTA) meeting packet, staff has attended (or will have attended) the following statewide and local meetings on behalf of LTA:
1. LTA Meeting 5/6/20 Teleconference (Davey-Bates, Pedrotti, Sookne, Speka, Parker)
2. Community Food Drive Planning Meeting 5/6/20 Zoon Meeting (Davey-Bates)
3. Lake Links Planning Meeting 5/7/20 Teleconference (Davey-Bates)
4. Property Acquisition Meeting-County of Lake 5/7/20 Teleconference (Davey-Bates)
5. Lake Links – Mobility Manager Interview 5/8/20 Teleconference (Davey-Bates)
6. CalACT Webinar 5/13/20 Zoom Meeting (Davey-Bates)
7. Community Food Drive Planning Meeting 5/13/20 Zoom Meeting (Davey-Bates)
8. Coordination Meeting with Paratransit Services 5/13/20 Zoom Meeting (Davey-Bates, Sookne, Gray)
9. Lake Links Mobility Manager Interview 5/18/20 Lakeport (Davey-Bates)
LTA Staff Meeting Attendance Meeting – June 3, 2020
10. Community Food Drive Planning Meeting 5/20/20 Zoom Meeting (Davey-Bates)
11. Lake Links – Mobility Manager Interview 5/20/20 Teleconference (Davey-Bates)
12. Lake Links – Coordination Meeting w/P. McGuire 5/21/20 Teleconference (Davey-Bates)
13. LTA & Paratransit Services Planning Meeting 5/21/20 Zoom Meeting (Davey-Bates, Wall, Sookne)
14. Lake Links Special Meeting 5/21/20 Teleconference (Davey-Bates)
15. Lake Links – Mobility Manager Interview 5/26/20 Clearlake (Davey-Bates)
16. Lake Links Budget Planning Meeting w/P. McGuire 5/28/20 Teleconference (Davey-Bates, Pedrotti)
17. Lake Links – Board Meeting 5/29/20 Teleconference (Davey-Bates)
I will provide information to Board members regarding the outcome of any of these meetings as requested.
ACTION REQUIRED: None.
ALTERNATIVES: None identified.
RECOMMENDATION: None. This is for your information only.
2 Date: 6-3-20 Item: #14
System‐wide Ridership Comparison 8000
7000 6945
6000 6159
5000
4000
Riders 2020 2019 3,605 3000
2,495 2,396 2000
1,796 1,796 1,789 1,760 1,504 1,560 1000
0 1234567891011 Week System‐wide Weekly Change in Ridership 10.00%
2.46% 0.00%
‐8.18% ‐10.00%
‐20.00%
‐30.00%
‐40.00%
‐45.39%
‐50.00%
‐63.41% ‐60.00% ‐60.94% ‐67.38% ‐68.37% ‐69.90% ‐71.55% ‐71.75% ‐69.95% ‐70.00%
‐80.00% 1234567891011 Week Route 1 Ridership Comparison 1,800
1,597 1,576 1,600 1,545 1,496 1,498 1,457 1,433 1,517 1,343 1,400 1,348 1,281 1,275 1,431
1,200
1,000
Riders 2019 800 2020
725 600
503 400 471
368 354 365 361 311 298 200
0 1234567891011 Week Route 1 Weekly Change in Ridership 10.00%
1.40% 0.00% ‐4.47%
‐10.00%
‐20.00%
‐30.00%
‐40.00% ‐53.07%
‐50.00%
‐60.00% ‐70.51%
‐68.08% ‐71.69% ‐70.00% ‐72.60% ‐74.53% ‐75.72% ‐75.70% ‐77.89%
‐80.00%
‐90.00% 1234567891011 Week Route 2 Ridership Comparison 120
100 100
80
67
60
Riders 2019 60 2020 55 43 51
40 44
38 34 22 22
20
9
0 123456 Week Route 2 Weekly Change in Ridership 80.00%
66.67%
60.00%
40.00%
21.82% 20.00%
0.00% ‐11.63%
‐20.00%
‐40.00% ‐50.00%
‐56.86%
‐60.00%
‐73.53%
‐80.00%
‐100.00% 123456 Week Route 3 Ridership Comparison 450
394 400
358 350 344 345 350 321 316 315 303 300 288 272 275
250
206
Riders 2019 200 2020
150
111
100
46 50 31 31 30 18 20 22 20
0 1234567891011 Week Route 3 Weekly Change in Ridership 0.00%
‐10.00%
‐20.00%
‐30.96% ‐30.00% ‐32.01%
‐40.00%
‐50.00%
‐60.00% ‐68.29%
‐70.00%
‐80.00% ‐91.34% ‐86.63% ‐88.73% ‐91.30% ‐90.00% ‐93.06% ‐93.15% ‐94.30% ‐93.65%
‐100.00% 1234567891011 Week Route 4 Ridership Comparison 900
800 771
679 700 664 645 650 678
600 571 570 557 530 539 583 499 500
Riders 2019 400 2020
300 297
200 195 184
143 146 146 133 100 122 111
0 1234567891011 Week Route 4 Weekly Change in Ridership ‐0.15% 0.00%
‐10.00%
‐24.38% ‐20.00%
‐30.00%
‐40.00%
‐53.95%
‐50.00%
‐60.00%
‐70.63% ‐70.74% ‐70.00% ‐71.69% ‐74.91% ‐74.96% ‐74.39% ‐77.37% ‐80.07% ‐80.00%
‐90.00% 1234567891011 Week Route 4A Ridership Comparison 160
141 140
124
120 114
102 99 100 102
90 80
Riders 2019 2020
60 60
42 40
32 20 23
0 4 123456 Week Route 4A Weekly Change in Ridership 0.00%
‐9.09% ‐10.00%
‐20.00%
‐27.66%
‐30.00%
‐40.00%
‐51.61%
‐50.00%
‐60.00%
‐68.63% ‐70.00% ‐79.82%
‐80.00%
‐90.48% ‐90.00%
‐100.00% 123456 Week Route 7 Ridership Comparison 400
350 340 326 328
300 306 275 293 258 265 252 247 250 231 234
200 187
Riders 2019 2020
150 161
100
70 72 50 60 52 54 55
34 37
0 1234567891011 Week Route 7 Weekly Change in Ridership 20.00%
6.54%
0.00%
‐13.82%
‐20.00%
‐41.45%
‐40.00%
‐72.87% ‐60.00%
‐74.36% ‐76.62% ‐78.05% ‐78.95% ‐79.25% ‐81.82% ‐80.00% ‐85.32%
‐100.00% 1234567891011 Week Route 8 Ridership Comparison 1,000
900 861
795 800 755 717 700 700 666 646 647 623 602 577 600 565 531 539
500
Riders 2019 2020 400 381
300 257 226 209 182 182 191 200 177
100
0 1234567891011 Week Route 8 Weekly Change in Ridership 60.00% 52.39%
40.00%
16.87%
20.00%
0.00%
‐20.00% ‐33.21%
‐40.00% ‐45.57%
‐60.28% ‐60.83% ‐60.00% ‐66.23% ‐70.79% ‐70.85% ‐71.32% ‐70.60%
‐80.00% 1234567891011 Week Route 10 Ridership Comparison 1,600
1,414 1,372 1,376 1,400 1,427 1,259 1,297 1,291 1,289 1,242 1,201 1,167 1,200 1,148 1,285
1,000
800 825
Riders 2019 2020
600 594 553 520 482 460 477 400 434 415
200
0 1234567891011 Week Route 10 Weekly Change in Ridership 10.00%
2.07% 0.92% 0.00%
‐10.00%
‐20.00%
‐30.00%
‐39.87%
‐40.00%
‐50.00% ‐57.36% ‐52.17%
‐58.70% ‐59.66% ‐60.00% ‐61.70% ‐63.85% ‐66.38% ‐65.33%
‐70.00% 1234567891011 Week Route 11 Ridership Comparison 1,200
1,026 1,034
1,000 942 954 1,075 897 891 867 869 869 915 822 821
800
600
Riders 2019 2020 533 491
400 436 408 419 415 410 385
325
200
0 1234567891011 Week Route 11 Weekly Change in Ridership 10.00% 4.78%
0.00%
‐10.00% ‐11.51%
‐20.00%
‐30.00% ‐38.52%
‐40.00% ‐43.50%
‐54.52% ‐50.06% ‐50.00% ‐51.78% ‐53.72% ‐56.79% ‐56.50%
‐60.46% ‐60.00%
‐70.00% 1234567891011 Week Route 12 Ridership Comparison 600
532 519
500
455 449 448
400 390 400
300
Riders 2019 2020 235 217 211
200
154
100
41
0 123456 Week Route 12 Weekly Change in Ridership 0.00%
‐10.00% ‐15.60%
‐20.00% ‐24.86%
‐30.00%
‐40.00%
‐51.56% ‐47.25%
‐50.00%
‐60.00% ‐66.15%
‐70.00%
‐82.55%
‐80.00%
‐90.00% 123456 Week LKP DAR Ridership Comparison 100
89 90 85
80 80
80 70 71 70 68 65
60 59 59 60 56 54
49 50 50
Riders 44 44 2019 48 40 2020 40 35 32 30 30
20
10
0 1234567891011 Week LKP DAR Weekly Change in Ridership 20.00%
13.33%
10.00% 6.25%
0.00% ‐4.00%
‐10.00%
‐25.42% ‐21.43% ‐20.00% ‐23.94%
‐30.00% ‐30.00%
‐40.00% ‐50.00% ‐40.68%
‐50.00%
‐53.85% ‐60.00%
‐64.04%
‐70.00% 1234567891011 Week CLK DAR Ridership Comparison 120
105 104
100
90 89 84 84
78 79 78 80
70 69 65 63 59 60 56
Riders 2019 51 50 48 2020
39 40 33 31 31
20
0 1234567891011 Week CLK DAR Weekly Change in Ridership 0.00%
‐10.00%
‐19.23% ‐20.00%
‐28.21%
‐30.00% ‐33.33% ‐42.86% ‐36.71% ‐43.27%
‐40.00% ‐43.33%
‐53.57% ‐50.00% ‐52.31% ‐55.07%
‐60.00% ‐62.92%
‐70.00% 1234567891011 Week Date: 6-3-20 Item: #15
Paratransit P.O Box 698 Lower Lake, CA 95457 Services Tel: 707-994-3384 Fax: 707-994-3387
TO: Lake Transit Authority Board of Directors FROM: Wanda Gray, Project Manager DATE: May 28, 2020 RE: Service Report January thru April Rider ship Comparison
JAN 2020- 27,005 JAN 2019–26,485 FEB 2020- 26,815 FEB 2019-25,895 MARCH 2020–19,844 MARCH 2019-29,149 APRIL 2020- 7,939 APRIL 2019-28,627
Employee Training and Recruitment: Since our discussion in February we have successfully completed training with our last class. All candidates Passed the required testing and went into service in March. Since the COVID service reduction in March we have had 2 drivers elect to not continue employment as a driver And 2 of our senior Administration folks have retired as planned on April 30th.
Exceptions: Clearlake Lakeport JAN 0 0 FEB 0 0 MARCH 0 0 APRIL 0 0
Rider Incidents and Police Involvement Concerns During the 1st four months of the year we had 29 incidents on the bus, these incidents were reported by staff or customers that disrupted service. We requested Law enforcement assistance/response on 1 of the incident occasions. We had the need to medical assistance on 2 occasions.
Compliments, Complaints and Comments We continue to focus on the concerns of the riding public that call in to discuss service needs. I have attached the Customer service report recap for the 1st four months of the year to review. Lake Links Update
Paratransit Services continues to support this project and has been working actively with the staff at Lake Links. We have seen a decrease in demand primarily I believe due to COVID. We continue to work with the planning group to address service needs and changes as we see trends arise.
Meal Services
In response to the COVID 19 community needs we have been providing food bank delivery service every Friday. We provide the necessary vehicles and staffing to deliver food boxes directly to homes of our most at risk folks. We have additionally begun to deliver meals in partnership with the Lakeport Senior center. We are providing 4 buses and drivers 4 days per week for delivery Monday thru Friday.
Other Updates
During the first four months of the year staff has been focusing on reoccurring maintenance items for the facility and the COVID response. Some of the activities involve thinking about a different way to serve. We are proud of the partnerships made with the food bank and the local senior center supporting meals on wheels. The time spent to install self check temperature stations, masks, anti bacterial supply ordering, service adjustments etc are the new world we live in. The support we have received from our counter parts at the main office has been exceptional. Our staff and customers have accepted the need for these safety measures and we have had minimal push back from riders. 2019 Compliment Dispatch facility LTA Stop Bus Driver Bus early Late Bus Dial-A-Ride Scheduling Route Missed Pick-up Miscellaneous Vehicle TRUE FALSE PERFORMANCE % T F T F T F T F T F T F T F T F T F T F T F OTHER TOTAL TOTAL JAN 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 3 FEB 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 3 MAR 1 0 0 0 0 0 6 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 7 7 2 APR 0 0 0 0 0 0 0 5 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 6 MAY 0 0 0 0 0 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 9 3 0 JUNE 0 0 0 0 0 0 3 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 11 3 2 JULY 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 5 1 AUG 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6 4 2 SEPT OCT NOV DEC Total 2019 QUALITY SERVICE REPORTS-RECAP 2020 JANUARY Called reports: Driver on RT10 drives like a manica and she hit her knee on the bus & is going to ER tomorrow to have it looked at. Driver verbally assaulted her when she dismenbarked. Also states she told the people on the bus to shut the hell up so the driver could hear when stops were being requested. Caller Reports: Missed the RT1 at 11:00 because driver didn't wait for transfer. Caller Reports: Driver picking up and dropping off at wrong location, dollar general in nice should be lot next door. Caller Reports: Waits for RT2 Gibbons street road driver speeding all the time horrible driver with attitude will not ride anymore will be hitch hiking. Recived text message from driver requesting that I call this person. She books rides for her mom. Having difficulty with dispatchers. Caller Reports: Driver not allowing him to board his bus early to stay warm around town instead of boarding leaving town. He said if he continues this there will be a problem. Caller Email Reports: Me and another person have been standing by the Hwy 20 stop towards clearlake across from 16th since 2:03 and the bus just flew right by. I had to be in clearlake by 4PM for college and the other person was needing welfare not cool. Now that person has no way to go get food card stuff for the weekend and i'm missing my class to many and i get dropped no matter the reason i'm filing a complaint. Caller Email Reports: Today I was riding home on the route 12 around 3:20 PM when someone boarded the bus saying they weren't the only transfer from the route 1 and one of the other transfer's is in a wheelchair. The driver got upset and started yelling that the other driver needs to tell him when they have transfer's. He then began to yell at an elderly woman with a wheelchair that she needs to wait. He started the bus and did a u-turn from over by big 5 to the walmart parking lot so he could park next to the route 1 bus. While doing this he countinued to complain about the other driver saying she does this to him all the time. Then he got off the bus to help the elderly woman in the wheelchair but before he helped the woman he went over and yelled his complaints at the route 1 driver as she tells him she did try to let him know about transfer's. As he is strapping in the wheelchair he keeps telling the elderly woman that she needs to ride the earlier buses to get to where she is going and that the bus isn't going to wait next time. She tries to apologize but then he says every wheelchair makes buses late every time. This isn't the first time i have heard this driver be very rude to someone in a wheelchair. Last week i heard him call and elderly man in a wheelchair and idiot. I tried to call to leave this complaint but the line was busy so i hope you get this email. Caller Email Reports: I was waiting at Robinsons casino waiting for the bus 7 and a bus came but it said 4 lakeport so I missed it and I have to be at work in ukaih by 10. All the bus drivers should change there sign to the right route. Caller Email Reports: I'm always catching the 1 from Lucerne by 16th and the old sign to Clearlake and that lady is the best she always is watching out for me and others standing along the route and is always friendly and helpful when I'm on the bus. Great addition to the team i've been riding between lucerne and clearlake for about a year now and again i wanted to say thank you and let you guy's know what an awsome person you have working for you.
FEBRUARY Caller Reports: Called stating bus 1704 kept going over double yellow line and at one pont almost had a head on collision. The reporter is driving behind him. Caller Reports: Passenger called to let us know that tony let a highly intoxicated passenger off his bus at lakeshore and marimont. But he also waited for someone to pick him up passenger. That was intoxicated the passenger that called in did not want tony to get in trouble for being late since he feels tony did the right thing. Caller Reports: Vicky said had to dodge a bus about 12ish on Monday she was on the highway says her ribs hurt. She said she did not call to complain on Monday then she said she did. She was between KFC and foster freeze. Caller reports: Driver turned right on a red and pulled from walmart out infront of rick and he almost side swiped the bus. Pulled out from walmart turn right onto highway 53 that's where it happened. Caller Reports: Was on RT1 and RT11 apparently Vicki Jeffries was on both busses throwing fits with both drivers passenger Valerie said she witnessed both times that Vicki Jefferies was rude and causing problems on both routes. She was calling because she said both drivers did nothing wrong and if need be you can call her.
Caller Reports: First time riding the bus got off at sutter thought they were suppose to get off bus to get another bus. Went to get on 518 bus again and said that driver was rude and said since they got off had to give him money or another ticket. Caller Email Reports: Just wanted to give you a heads up that the 2:55 W/B 7 passed me on the way to blue lakes lodge and I noticed their sign said "out of service" have a good weekend. Caller Reports: Customer complained of excessive speed by driver. Also texting while between stops. Going through stop signs 18th going towards the hospital. Not charging for fares. Didn't charge a customer or her friend riding with her. Missing stops or skipping stops. Stopping at non stops. Caller Reports: Alice did a wonderful job with customer service went out of her way. Caller Reports: Tony on the RT8 at 3rd and main would not let him ride at 9:34. Tony said he doesn't allow that anymore. Was unperfessional disrespectful to others. This is not the warming center very upset that Tony was insulting and assuming. Feels like it was hate speech could not believe it came out of Tony's mouth just feels that tony was very angry and needs a customer service class. Caller Email Reports: I am report very rude behavior of a driver in route 10. I feel my life was threatened by the driver. The bus is at 6101 old hwy 53, clearlake CA at Friday afternoon (2/14) about 5:15 PM. The driver looks like a young mexican. What happened 30 meters before i arrive me destination, i stand up and walked close to the door, to save some time for the bus to stop. (the bus is late on schedule) and the driver yelled at me several times, "sit down" or something like that. He yelled so loud and so angrily, feeling to me like he is trying to kill me. Yes, i have no doubt that he is trying to kill me if he has gun and there are kids on the bus and the mother mutter after this event "jesus chirst". Is what i did wrong? maybe, but is for good purpose and i did that many time and nobody point out that is wrong.
Caller Email Reports: I have a complaint to make. A week ago I called to request a pick up at spruce grove road and hwy 29. I had to call three times before I got someone on the phone. When I made my request the employee said "ok" in a rude manner and hung up on me. When the bus arrived it drove right by me. I had to walk to my friends house and luckily she gave me a ride to work. Tonight 2/15/2020 i again made the rquest after calling three times and again the bus driver did not stop to pick me up. I pay 40 dollars to use your service. I have no vehicle and the bus is the only way i get to work. If i can't rely on your system then i have no other means of transportation and will most likely loose my job. I am very upset and i hope the matter will be addressed. Caller Reports: When buses are running late drivers are driving too fast couple of the new drivers no specifics. Driving like there own car. Caller Reports: David was walking to safeway stop. Tony was there he started departing a minuet early and stopped two feet ahead. They exchanged words back and fourth Tony stated "look I didn't have to stop. Next time I wont". This is not the first offense and has been embarassed multiple times. He wants video and audio pulled and a call back.
MARCH Caller reports: RT10 lower lake elementry 10 minuets late very rudely told him to hurry up with monthly and disrepectful. People yelling at alice. Caller reports: Mr.collins and rod boarded RT12 at safeway. First the driver rudely pointed out four bag limit then under his breath complained about 10-60's and how they make him late. Then after he unloaded rod and told Mr.collins "I hate that son of a (curse word)". Then repeated it again. Caller Reports: The fact that claudia just came back from new zeland and feels she just should not be driving until she gets tested. He is very upset. Caller Reports: Told passenger due to his age he probably will not be able to ride much longer because of coronavirus. Passenger wants visual and audio pulled and a call to make sure his rights to ride the bus are preserved. Caller Reports: Driver Steven passenger he doesn't go to college it's closed and was shaking his finger in her face.
APRIL Caller reports: said driver starting yelling at him to put seatbelt on before he even paid fair. Then driver was trying to kick him off bus. Caller reports: Nichole called and complained steven was driving to slow and asked how fast he was driving he said "33 mph" she asked him to speed up and he dropped his speed to 20mph. She feels unsafe on his bus. Mailed letter reports: Dear lake transit and vine transit I talked to your phone info agent yesterday about lake transit schedule changes and the problem,below. She was so rushed she completely missed the point. You don't seen to know how to reach each other so that a sicko like me will not be stuck outdoors overnight. i can't afford to stay in a hotel/motel in an inflated resort town, much as i might like to...let me know when you create a bunk house or campsite for poor/sickos, for 10 or 20 dollars a nite. On saturday march 14, 2020 before covidity(after already being outdoors in the rain one night) the vine #10 northbound bus broke down(blow out right front tire). I immediatley asked the driver to contact lake transit so i would not miss the last bus of the day and not be stuck out overnight again. She radioed in to her dispatcher. a few minutes later the dispatcher informed her(which i could hear) that there was no answer on the number he had for lake transit he could not reach them. i arrived on the replacment bus 5 minuets after the lake #3 scheduled departure, and rode my bicycle home in the rain overnitre again. i want both of your organizations to make sure you both have all the appropriate numbers to reach each other at all times. i know dam well that somebody knows how to reach both of you for emergency reasons 24/7/365 make that available to drivers and mechanics please including new drivers.
Caller email reports: Good afternoon I would like to file a complaint 5 days ago the regular bus#1 at clearlake oaks didn't show. I tried to call several times no one would answer the phone. I was late for work trying to find an alternative ride. I left a message and my phone number. no one has returned my call. i called a few days before that and a female answered. so i know your working and answering calls. The female i spoke to was not nice. she comes accross as if she doesn't like her job. she hung up on me. Today on 4/25/2020 the #1 in clearlake oaks didn't show again. i was put on hold three times. Never getting any help. I was again late for work in clearlake. Your answering system is in serious need of help. I believe you need to replace your female worker. She was an older woman. I rely on public transit to get to work. This needs to be fixed asap. Someone professional needs to answer the phone. The driver are great i enjoy taking the bus please get back to me. Caller email reports: I was just woken up by someone from dispatch at 6:30am. I believe her name was micky she was so rude she hung up on me. When buses don't show I call dispatch to see how late they are running. When I don't get an answer then I don't get calls back that concerns me. I called last monday 10:00am and left a message. no one called back i called again saturday mistakenly reading the old schedule. She knew nothing about my call monday and said "oh so you waited a week to call me" how rude. Then she hung up on me. I'm awake now at 6:30am I tried to call her back but no answer. I've been a sonoma county supervisor for years. I can't believe how rude and unprofessional she was. This is the second time i've spoke to her and the second time she's been rude. I want to be contacted by the operation manager about this. I want to file a coplaint. She should not be dealing with the public if she cannot be professional and kind. Of she cannot do her job then step down. Caller reports: Son was passed by bus. He tried to wave down but bus didn't stop. Mom needed groceries and this made it hard he got ride from local friend but relies on bus. Date: 6-3-20 Item: #18 PUBLIC TRANSIT BENEFITS IN LAKE COUNTY 2020
INTRODUCTION
Lake Transit Authority (LTA) is a joint powers authority formed in 1996 with the expressed purpose of providing public transit throughout the geographic areas of the City of Clearlake, the City of Lakeport, and the County of Lake. Each of the entities committed their share of the Local Transportation Fund (LTF) revenue which is derived from 1/4 cent of the sales tax collected per dollar within the County. This paper is intended to illustrate some of the countywide benefits provided today by LTA. The benefits described below are essentially direct benefits that can be easily enumerated. While there is no attempt to apply economic multipliers, there are certainly many economic, social, and health benefits that result from the public transit system. FISCAL INPUTS One of the responsibilities of LTA is to maximize the use of state and federal funds. During the most recently completed fiscal year, the LTF money received by LTA represented approximately 32% of the total agency revenue. The remaining 68% is composed of federal transit grants and state funding sources that are exclusively dedicated to public transit.
The Lake Area Planning Council estimates in its 2020/21 Final budget that Local Transportation Funds revenues will total $1,561,560. Of this amount, $875,928 was allocated to LTA for public transit. The remaining $685,632 is available for LTF administration, Lake Links (Consolidated Transportation Services Agency), bicycle and pedestrian projects, and various transportation planning projects included in the Lake County Overall Work Program.
Together, the LTF and State Transit Assistance (STA) funds ($597,584 2020/21), comprise 38% of agency funding. Fare and advertising revenues ($374,616) are another 10%. Together, these funding sources provide the stable local base that allows LTA to provide continuity of service and local matching funds to pursue federal and state grant opportunities. COUNTY AND COMMUNITY BENEFIT FROM LOW COST TRANSPORTATION
During FY 2018/19 LTA recorded 319,952 passenger boardings. Passengers use LTA for a wide variety of trip purposes, including work/school commutes (44%), shopping (26%), medical trips (17%), social service appointments (7%), and recreation/other purposes (6%).
Of the 319,952 passenger trips, 107,025 were trips in which the bus fare was paid by a County agency, or another public or non-profit agency, or a medical provider. On average, these fares paid about 18% of the cost of the service. LTA provided for the remaining cost through public transit subsidies totaling $769,510. In each of these cases, the community benefitted when clients were able to get to needed services, jobs, and job training.
COUNTY SOCIAL SERVICES
The Lake County Department of Social Services (LCDSS) has had a Memorandum of Understanding (MOU) with LTA for many years. The relationship began when LCDSS moved to
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its Lower Lake location. The new location created problems for employees commuting to work, and for the public needing to access the LCDSS office to obtain services. With route guarantee funding provided by LCDSS, LTA implemented a new bus route to serve the Lower Lake facility. Perhaps from this experience, it became apparent to LCDSS that public transit is an important service to encourage participation by CalWorks participants in work and education opportunities. The route guarantee was discontinued in favor of purchasing monthly passes for CalWorks participants. The monthly passes were a win-win-win. CalWorks participants were given the mobility they needed for school, work, shopping, and other travel needs. The monthly pass program is discounted through transit subsidies to reduce the cost of this program to LCDSS. LTA gained riders, many of whom would continue to use public transit when they were no longer CalWorks participants.
In FY 2018/19, LCDSS purchased 1,848 monthly passes from LTA at a cost of $73,920. CalWorks participants used the passes to make an estimated 22,199 trips on Lake Transit. The value of these trips based on LTA's average cost per trip is estimated at $195,129. This represents a $159,611 public transit subsidy provided by LTA to the LCDSS CalWorks program. Most important, it is a program that provides mobility and opportunity.
OTHER COUNTY PROGRAMS
LTA provides similar subsidized transportation services to a wide variety of County programs. In each case, the program requiring service purchases monthly passes, multi-ride punch passes, or single fare tickets for their clients. Typically, these fare instruments are about 80% subsidized. Departments or programs that regularly use LTA services include:
Behavioral Heath Public Health Community Care Lake Family Resource Office of Education Office of Ed - Workability Program Sheriff's Department - Jail Victim Witness Probation
Collectively, these County programs purchased fares for clients to make 11,149 trips during the 2018/19 fiscal year on Lake Transit services. The County's subsidized cost for these trips totaled $17,838. The estimated value of the trips was $98,000 resulting in a public transit subsidy to the County of $80,162.
OTHER SERVICES OR PROGRAMS FOR COUNTY RESIDENTS
A variety of agencies provide social services in Lake County. Similar to County agencies, these non-profit, public, and quasi-public agencies also purchase subsidized public transportation from LTA. These agencies include:
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PUBLIC TRANSIT BENEFITS IN LAKE COUNTY 2020
Kelseyville United Methodist Church Konocti Unified School District Mendocino College - Lake Center Mendocino Community High School Mendocino County - Ukiah Parole Division Pinoleville Pomo Nation Redwood Coast Regional Center Redwood Community Services Rocky Point Care Center Salvation Army Scotts Valley Pomo Indians Sonoma State University Vet Connect Woodland College
These agencies provide vital services to County residents who are veterans, have disabilities, need health care, and more. During the 2018/19 fiscal year, these agencies purchased fares for clients to make 43,826 trips on Lake Transit. They paid LTA a total of $70,121 for service valued at $385,230. The public transit subsidy to help make these services possible was $315,109.
COLLEGE FREE FARES PROGRAM
During the summer of 2018 LTA entered into an agreement with the local colleges that would allow for a pilot project. This project would further supplement trips to the colleges. This would be completed by allowing all students in Lake County to travel to the colleges in the Woodland College and Mendocino college system to ride the bus unlimited for free. During FY 18/19, this program provided 11,457 trips for our community members accessing higher education. This was a further supplement of $80,772. In 2019, LTA expanded the scope of this project to include the Summer Cruisin’ Program which provides free fares for riders between the ages of 7 and 17 between June 15 and August 30. During the summer of 2019, LTA provided 5,702 trips under this program. The public transit subsidy to help make these trips possible was $39,975.
MOUNT KONOCTI EXCURSIONS FOR SENIORS AND PEOPLE WITH DISABILITIES
LTA has supported the County in their efforts to provide accessible services to the park on top of Mt Konocti. The existing fare structure supports the bus operation. It does not however provide reimbursement for the administrative support and reservation system for the program. This is operated by LTA and covered within our internal structure and staffing.
MEDICAL SERVICES
Medical service providers ranging from Adventist Health and Sutter, to tribal and community health clinics, and convalescent care facilities also rely on LTA for affordable transportation for
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PUBLIC TRANSIT BENEFITS IN LAKE COUNTY 2020
their clients. These providers purchased 12,133 trips. They paid $19,413 for service valued at $106,649 resulting in a public transit subsidy of $87,236.
DISASTER RESPONSE
LTA plays a key role in the Lake County Emergency Response Plan. During the past several years, LTA has responded to OES evacuation requests for the Rocky Fire, the Valley Fire, the Clayton Fire, the Lakeview Senior Apartments Fire, 2016 floods, the Sulphur Fire, and the Mendocino Complex Fire. In addition to evacuations, LTA is committed to assisting with recovery efforts with special shuttles, fare free and bus service linking evacuees to needed services. .
Since 2015 Lake County has seen a substantial increase in wildfire and emergency events. LTA support the community by providing a dedicated team of professionals that are available 24/7 365 to answer the call for assistance. Our staff has often been placed in harm’s way to support evacuation efforts and the needs of the community. This is offered based on the community needs and has been supported financially by existing funding thru efficient management of our existing resources during most situations.
Although OES resources may have been available to reimburse LTA, the transit agency instead was able to successfully appeal to Caltrans and FTA for additional funds to assist with recovery during the majority of these events. This made a difference as LTA was able to go above and beyond to enhance its recovery response in the community. LAKEPORT WARMING CENTER
For the past four years, LTA has assisted with transporting homeless individuals to the Lakeport Warming Center where they can obtain shelter from the winter cold. This program has provided nearly 4,000 rides at a cumulative cost of about $35,000. LAKE LINKS - COMMUNITY COORDINATION
LTA has worked with the Lake County/City Area Planning Council (APC) for several years to establish a spin-off non-profit agency that can facilitate social service and non-emergency medical transportation development in Lake County. This effort is in response to community input and APC planning projects that identified needs. Lake Links is now incorporated as a non- profit. Currently, it is funded through LTF Article 4.5 funds, and through federal mobility management and specialized transportation grants obtained by LTA. These grants fund a Mobility Management coordinator and part-time assistance for three years, and provide operating funds for a volunteer driver program, mileage reimbursement program, and out-of- county non-emergency medical transportation services.
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PUBLIC TRANSIT BENEFITS IN LAKE COUNTY 2020
In addition to the grants to support Lake Links, LTA prepared a coordinated federal grant application which resulted in funds for seven paratransit vehicles which are utilized by People Services and Adventist Health.
CONCLUSION
Lake Transit Authority has aggressively pursued state and federal funding to greatly expand public transit services and benefits for the community. LTA's member jurisdictions (the County and cities), together with various community agencies, expend about $1.17 million annually of LTF funds and for subsidized transit fares. In return, LTA operates a responsive, community oriented county-wide transit system with an annual budget of approximately $3.6 million. The mobility afforded by LTA provides crucial connections for individuals to reach needed services, as well as affordable transportation to jobs, education, and other activities that bolster the quality of life in Lake County.
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