Performance Quality Standards
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52092_Warrty_Cvr.qxd 12/7/05 11:46 AM Page 1 PERFORMANCE QUALITY STANDARDS For use with the Home Builder's Limited Warranty administered by Professional Warranty Service Corporation. BEAZER HOMES – PERFORMANCE QUALITY STANDARDS Performance Quality Standards Performance Quality Standards Items Covered for the First Year Items Covered for the First Two Years 1. Site Work 1 10. Mechanical Systems 22 1.1 Grading 1 10.1 Septic Tank System 22 1.2 Drainage 1 10.2 Plumbing 22 2. Concrete 1 10.3 Water Supply 23 2.1 Cast In Place 1 10.4 Heating and Air Conditioning 23 2.2 Performance & Control Joints 3 11. Electrical System 23 3. Masonry 4 11.1 Electrical Conductors 23 3.1 Unit Masonry 4 3.2 Stucco/Cement Plaster/Cementitious Finish 5 4. Carpentry 5 4.1 Rough Carpentry 5 4.2 Finish Carpentry 6 5. Thermal and Moisture Protection 7 5.1 Waterproofing 7 5.2 Insulation 7 5.3 Louvers and Vents 8 5.4 Exterior Siding 8 5.5 Roofing 8 5.5.1 Asphalt and Fiberglass Composition 9 5.5.2 Tile Roofs 10 5.6 Sealants 10 5.7 Sheet Metal 11 6. Doors and Windows 11 6.1 Doors: Interior and Exterior 11 6.2 Garage Doors (Attached Garage) 12 6.3 Wood, Plastic, and Metal Windows 12 7. Finishes 12 7.1 Lath and Plaster 12 7.2 Gypsum Wallboard 12 7.3 Hard Surface Flooring 13 7.4 Finished Flooring 14 7.5 Finished Wood Floor 14 7.6 Painting 14 7.7 Wall Covering 16 7.8 Carpeting 16 8. Specialties 17 8.1 Fireplaces 17 9. Equipment 17 9.1 Kitchen Cabinets and Vanities 17 10. Mechanical Systems 18 10.1 Plumbing 18 10.2 Water Supply 19 10.3 Heating and Air Conditioning 19 11. Electrical 20 11.1 Switches and Receptacles 20 11.2 Service and Distribution 20 Rev 4/1/04 BEAZER HOMES – PERFORMANCE QUALITY STANDARDS Items Covered for the First Year ________________________________________________________________________ 1. SITE WORK EXCLUSION: Standing or ponding water on the property 1.1 GRADING which does not directly affect the immediate area surrounding the foundation of Home, or which does affect that area but is caused by unusual CONDITION: grade conditions, retainage of treed areas, or Settling of ground around foundation, utility sodding done by homeowner is not considered a trenches or other areas on the property where defect. excavation and backfill have taken place that affect drainage away from Home. BUILDER/WARRANTOR RESPONSIBILITY: Responsible for initially establishing the proper PERFORMANCE STANDARD: grades, swales and drainage away from Home. Settling of ground around foundation walls, utility trenches or other filled areas which HOMEOWNER RESPONSIBILITY: exceeds a maximum of six inches from finished The homeowner is responsible for maintaining grade established by Builder. such grades and swales once properly established by Builder to prevent runoffs and BUILDER/WARRANTOR RESPONSIBILITY: erosion of the soil. If Builder has provided final grading, Builder shall fill settled areas affecting proper drainage, EXCLUSION: one time only, during the first year Warranty Soil erosion and run off caused by failure of the period. Builder is then responsible for removal homeowner to maintain the properly established and replacement of shrubs and other landscaping grades, drainage structures and swales; stabilized (installed by Builder) affected by placement of soil, sodded, seeded and landscaped areas; are the fill. excluded from Warranty coverage. ____________________________________________ 1.2 DRAINAGE CONDITION: Grassed or landscaped areas which are disturbed CONDITION: or damaged due to work on the property in Improper grades and swales which cause correcting a deficiency. standing water and affect the drainage in the immediate area surrounding the Home. PERFORMANCE STANDARD: Landscaped areas which are disturbed during PERFORMANCE STANDARD: repair work are defects. Necessary grades and swales shall be established to provide positive drainage away from Home. BUILDER/WARRANTOR RESPONSIBILITY: Site drainage under this Warranty is limited to Restore grades, seed and landscape to meet those grades and swales immediately original condition. surrounding the Home. Standing or ponding water within the immediate surrounding area of EXCLUSIONS: Home shall not remain for a period longer than Replacement of trees and large bushes which 24 hours after a rain. Where swales are draining existed at the time Home was constructed or from adjoining properties or where a sump those added by the Homeowner after occupancy pump discharges, an extended period of 48 hours or those which subsequently die are excluded is to be allowed for the water to dissipate. The from Warranty Coverage. possibility of standing water after an unusually heavy rainfall or multiple days of rainy weather should be anticipated and is not to be considered 2. CONCRETE a deficiency. No grading determination is to be made while there is frost or snow or when the 2.1 CAST-IN PLACE CONCRETE ground is saturated. NOTE FOR ALL CAST-IN-PLACE CONCRETE: Rev 4/1/04 PERFORMANCE QUALITY STANDARDS Page 2 ____________________________________________________________________________________________________________ It is understood that the color of the concrete vertical displacement shall be repaired if patches or repair may not match the existing reported at time of walk through. concrete structure or surface and is deemed acceptable. BUILDER/WARRANTOR RESPONSIBILITY: ____________________________________________ Repair cracks exceeding the maximum tolerances CONDITION: by patching in accordance with normal patching Basement or foundation wall cracks, other than procedures. Broken driveways will be replaced in expansion or control joints. increments of 1/6, 1/4, 1/3, 1/2, or complete, depending on existing expansion cuts. Slabs PERFORMANCE STANDARD: damaged by contractors hired by homeowners Non-structural cracks are not unusual in concrete will not be repaired by the Builder. foundation walls. Cracks greater than 1/8” in ____________________________________________ width are deficiencies. CONDITION: Cracks in concrete slab-on-grade floors, with BUILDER/WARRANTOR RESPONSIBILITY: finish flooring. Repair non-structural cracks in excess of 1/8” by surface patching. These repairs should be made PERFORMANCE STANDARD: at the end of the first year of the Warranty period Cracks which rupture or materially impair the to allow normal stabilizing of the Home through appearance or performance of the finish flooring expansion or contraction. material are deficiencies. ____________________________________________ CONDITION: BUILDER/WARRANTOR RESPONSIBILITY: Cracking of concrete basement floor. Repair cracks as required so as not to be apparent when the finish flooring material is in place. PERFORMANCE STANDARD: Repair or replace finish flooring. Minor cracks in concrete basement floors are ____________________________________________ common. Cracks exceeding 1/4” width or 1/4” in CONDITION: vertical displacement are deficiencies. Uneven concrete floor slabs. BUILDER/WARRANTOR RESPONSIBILITY: PERFORMANCE STANDARD: Repair cracks exceeding maximum tolerance by Except for basement floors or where a floor or a surface patching or other methods, as required. portion of floor has been designed for specific ____________________________________________ drainage purposes, concrete floors in rooms CONDITION: finished for habitability by Builder shall not have Cracking of attached garage floor slab. pits, depressions or areas of unevenness exceeding 1/4” in 32”, or slopes in excess of l/2” PERFORMANCE STANDARD: in 10’ of room width or length . Cracks in garage slabs in excess of 1/4” in width or 1/4” in vertical displacement shall be repaired. BUILDER/WARRANTOR RESPONSIBILITY: Repair/replace to meet the Standard. Where BUILDER/WARRANTOR RESPONSIBILITY: applicable, surface patching is an accepted Repair cracks exceeding the maximum tolerances method of repair. Reinstall or replace any finish by surface patching or other methods as flooring material as necessary. required. ____________________________________________ ____________________________________________ CONDITION: CONDITION: Pitting, scaling or spalling of concrete work. Cracks in attached patio slabs, driveways, carports and walkways. PERFORMANCE STANDARD: Concrete surfaces that disintegrate to the extent PERFORMANCE STANDARD: that the aggregate is exposed and loosened under Cracks in patio slabs, driveways, carports, and normal conditions of weathering and use are walkways in excess of 1/4” in width or 1/4” in deficiencies. Rev 4/1/04 PERFORMANCE QUALITY STANDARDS Page 3 ____________________________________________________________________________________________________________ BUILDER/WARRANTOR RESPONSIBILITY: BUILDER/WARRANTOR RESPONSIBILITY: Take whatever corrective action is necessary to Builder to take whatever corrective action is repair or replace defective concrete surfaces. required to meet the construction standards, including surface patching. EXCLUSION: ____________________________________________ Deterioration caused by salt, chemicals, CONDITION: implements used, reactive aggregates and other Chips and broken corners in concrete. factors beyond Builder’s control. ____________________________________________ PERFORMANCE STANDARD: CONDITION: Chips and broken corners will occur during Excessive powdering or chalking of concrete construction. These chips and broken corners are surfaces. unacceptable at completion of contract and should be noted at time of walk through. PERFORMANCE STANDARD: Excessive powdering or chalking of concrete BUILDER/WARRANTOR RESPONSIBILITY: surface is a deficiency,