Indus Motor Company Ltd. 2015 Annual Report a Journey of Continuous Commitment Indus Motor Company Ltd

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Indus Motor Company Ltd. 2015 Annual Report a Journey of Continuous Commitment Indus Motor Company Ltd Indus Motor Company Ltd. 2015 annual report A Journey of Continuous Commitment Indus Motor Company Ltd. Corporate Profile 25 Years of Value Creation IMC was incorporated in 1989 as a joint venture Corolla is the largest selling automotive brand company between the House of Habib of Pakistan, model in Pakistan and it also has the distinction of Direct Employment Training Man-Hours Toyota Motor Corporation and Toyota Tsusho being # 1 in Toyota’s Asian market. Corporation of Japan. The Company manufactures and markets Toyota brand vehicles in Pakistan. The The Company invests heavily in training its main product off erings include several variants 2,300 plus workforce of team members & of the fl agship ‘Corolla’ in the passenger cars management employees and creating a culture category, ‘Hilux’ in the light commercial vehicles of high performing empowered teams working segment and the ‘Fortuner’ Sports Utility Vehicle. seamlessly across processes in search of quality and continuous improvement. The core values The manufacturing facility and offi ces are located of the Company encourage employees to pursue at a 105 acre site in Port Qasim, Karachi, while the high standards of business ethics and safety; 2,322 2015 product is delivered to end customers nationwide communicating candidly by giving bad news fi rst through a strong network of 41 independent and to respect people. The bi-annual TMC morale 1993 3S Dealerships spread across the country. surveys show that employees rate IMC high on 496 1.81.8 mnmn work environment and level of job satisfaction. In its 25 years history since inception, IMC has sold more than 600,000 CBU/CKD vehicles and The Company has played a major role in the has demonstrated impressive growth, in terms development of the entire value chain of the local Dealership Network Vendors Network of volumetric increase from a modest beginning auto industry and is proud to have contributed of 20 vehicles per day production in 1993 to 240 in poverty alleviation at the grass root level by units daily at present through the development nurturing localization that, in turn, has directly of human talent embracing the ‘Toyota Way’ created thousands of job opportunities and of quality and lean manufacturing. Over the transferred technology to over 60 vendors years, IMC has made large scale investments supplying parts. IMC is also a major tax payer and 4141 in enhancing its own capacity and in meeting signifi cant contributor to the GOP exchequer customer requirements for new products. Today, 60 602015 South Region Central Region North Region 1993 12 19 10 21 Production Capacity Localization 60% 54,800 2015 2015 1993 1993 20% 20,000 * Corolla (Base Grade-Value) 2 Annual Report 2015 3 Indus Motor Company Ltd. Contents 6. 30. 54. 74. Company Review Chairman’s Review Sustainability Review Compliance and Financials Vision Mission and Core Values 06 Industry Review 32 CEO’s Message 54 Statement of Compliance with the Toyota Guiding Principles 07 Company Review 34 TMC CSR Policy 56 Code of Corporate Governance 74 Strategic Objectives 10 Marketing 38 Global Vision for those we serve 57 Review Report to the Members 78 Board of Directors 12 Customer Relations 42 Relations with Cusomers 58 Auditor’s Report to the Members 79 Corporate Governance 14 Customer First 43 Relations with Employees 60 Financial Statements 80 Company Information 16 Safety, Health and Environment 44 Global Society/Local Communities 62 Pattern of Shareholding 122 Organization Chart 17 Human Resources 46 Relations with Shareholders 69 Ten Year Performance Indicators 124 Shareholder Information 18 Operations 48 Relations with Business Partners 71 Notice of Annual General Meeting 126 Operating Highlights 20 Corporate Social Responsibility 51 Financial Summary 21 Strategy Moving Forward 52 Vertical and Horizontal Analysis 22 Statement of Value Addition 24 Directors’ Report 26 4 Annual Report 2015 5 Indus Motor Company Ltd. Vision, Mission & Core Values Toyota Guiding Principles “To be the most respected and successful enterprise, delighting customers with a wide range Akio Toyoda President & CEO, Toyota Corporation Vision of products and solutions in the automobile industry with the best people and the best technology.” The Toyota business is guided by seven principles: IMC’s Mission is reflected in the Company’s slogan Mission Action, Commitment and Teamwork to become # 1 in Pakistan Honor the language and spirit of the Foster a corporate culture that enhances law of every nation and undertake open individual creativity and teamwork value, and fair corporate activities to be a good while honoring mutual trust and respect corporate citizen of the world. between labor and management. Respect & Corporate Image Respect the culture and customs of every Pursue growth in harmony with Customer Satisfaction nation and contribute to economic and the global community through social development through corporate innovative management. activities in the communities. Production & Sales Act # Work with business partners in research Dedicate ourselves to providing clean and and creation to achieve stable long- Quality & Safety Action, safe products and to enhancing the term growth and mutual benefits, while 1 quality of life everywhere through all our keeping ourselves open Commitment, activities. to new partnerships. Best Employer Teamwork Create and develop advanced Profitability technologies and provide outstanding products and services that fulfill the needs of customers worldwide. • World class production quality • Achieving the ultimate goal of complete customer satisfaction Core • Being seen as the best employer • Fostering the spirit of teamwork Values • Inculcating ethical and honest practices 6 Annual Report 2015 7 The First Corolla Line off in 1993 marked the beginning of IMC’s journey based on a March vision to promote industrial development of Pakistan. Comprising of mere 30 local parts, the model became a resounding success, reinforcing belief that Pakistan’s industry is 1993 indeed capable of manufacturing high quality automobiles. Indus Motor Company Ltd. Strategic Objectives Achieving Market Leadership by Delivering Respecting our people Value to Customers • Following our “Customer First” philosophy • Treating employees as the most important in manufacturing and providing high quality sustainable competitive resource. vehicles and services that meet the needs of Pakistani customers. • Providing a continuous learning environment that promotes individual creativity and • Enhancing the quality and reach of our 3S teamwork. Dealership Network. • Supporting equal employment opportunities, • Employing customer insight and feedback diversity and inclusion without discrimination. for continuous corporate renewal, including product development, improving service and • Building competitive value through mutual customer care. trust and mutual responsibility between the Indus Team and the Company. Bringing Toyota Quality to Pakistan Become a Good Corporate Citizen • Maximizing QRD (Quality, Reliability and Durability) by built-in engineering. • Following ethical business practices and the laws of the land. • Transferring technology and promoting indigenization at IMC and its Vendors. • Engaging in philanthropic and social activities that contribute to the enrichment of the • Raising the bar in all support functions to Pakistani society, especially in areas that meet Toyota Global Standards. are strategic to both societal and business needs e.g. road safety, technical education, environment protection, etc. • Enhancing corporate value and respect while achieving a stable and long term growth for the benefit of our shareholders. Optimizing Cost by Kaizen • Fostering a Kaizen culture and mindset at IMC, its Dealers and Vendors. • Implementing Toyota Production System. • Removing waste in all areas and operating in the lowest cost quartile of the industry. 10 Annual Report 2015 11 Indus Motor Company Ltd. Board of Directors Ali S. Habib | Chairman Mohamedali R. Habib | Director Ali S. Habib is the Chairman of Indus Motor Company Limited and is also the Founding Mohamedali R. Habib is the Founding Director of Indus Motor Company Limited. He has Director of the Company. He also serves as a Member on the board of directors of Thal been an Executive Director of Habib Metropolitan Bank Limited since 2004 and also serves Limited, Shabbir Tiles & Ceramics Limited, Habib Metropolitan Bank Limited, Metro Habib as a member on the Board of Thal Limited and Habib Insurance Company Limited. He was Cash and Carry Pakistan (Pvt.) Limited. appointed as Joint-President & Division Head (Asia) & Member of General Management of Habib Bank AG Zurich in 2011. He is a graduate in Mechanical Engineering from the University of Minnesota, USA. He has attended the PMD Program at Harvard University. He is a graduate in Business Management – Finance from Clark University, USA. Keiichi Murakami | Vice Chairman Kyoichi Tanada | Director Keiichi Murakami was appointed as a Director on the Board and Vice Chairman of Indus Kyoichi Tanada was appointed as a Director of Indus Motor Company Limited in May 2013. Motor Company Limited with effect from January 2013. He has been serving at Toyota Currently he is serving as the President of Toyota Motor Thailand, Toyota Motor Asia Pacific, Motor Corporation for over 30 years now and has worked in different capacities primarily Toyota Motor Asia Pacific Engineering and Manufacturing & Managing Officer of Toyota in the areas of Product Planning and Marketing Research.
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