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Indus Motor Company Ltd. 2018 | Sustainability Report INDUS MOTOR COMPANY LTD. 2018 | SUSTAINABILITY REPORT ABOUT THE REPORT Indus Motor Company Limited (IMC) is proud to share the 3rd Sustainability Report, covering the period of the financial year 2018, starting from July 1, 2017 to June 30, 2018 (hereafter referred to as ‘2018’). A deep focus on sustainability is core to the way IMC does business. We measure success not only by our financial results, but also in terms of our impact and contribution to the sustainable development of our society and our Earth. This report is intended to be a transparent, candid and relevant summary of our social, environmental and governance performance during this period, detailing our successes and our challenges as well as our future targets, plans and ambitions. In compiling this report, we have drawn on international best practices, the GRI Sustainability Reporting Standards and “Ten Principles” of UNGC. The reporting principles - for defining the report contents and ensuring the quality of disclosures- from GRI 101: Foundation (2016) have been applied. The detailed information about defining report contents, topic boundaries and list of material topics is available in the materiality analysis section of this report. This report focuses on IMC’s operations, covering the assembling of Passenger Cars (Corolla), Light Commercial Vehicle (Hilux) and SUV (Fortuner) of Toyota brand. Because the impact of our activities extends beyond our offices and production plants, we also discuss our relationships with key internal and external stakeholders, including our employees, dealers, suppliers and the communities in which we operate. There were no significant changes during the reporting period to the size, structure or ownership of IMC. This report is available in print and online at www.toyota-indus.com. We have used the scientific measurement on actual basis for the data included in the report. However, where estimates are used, this has been clearly mentioned. The measurement techniques are applied consistently over the period. There were no changes in the reporting period, scope and boundary of material topics. Restatement/revisions have been made in the report to correct the calculation errors. These restatements/revisions are clearly mentioned in the relevant section where restatement/revision have been carried out. Last year’s report was published on September 23, 2017. This report has been prepared in accordance with the GRI Standards: Core option. The report is not externally reviewed. However, the SHE Committee – the highest decision-making forum on sustainability issues at IMC has reviewed the report for accuracy. We intend to pursue an external review of our Sustainability Report in future. The GRI content index is available on page 65. We are committed to producing an annual Sustainability Report to share our sustainability initiatives,impact of our activities and our contributions towards the goal of sustainable development. 02 2018 | SUSTAINABILITY REPORT KEY PERFORMANCE HIGHLIGHTS NET SALES 64,000 IN BILLION RUPEES VEHICLES SOLD 140 SALES INCREASED BY 5% REVENUES INCREASED BY 25% OVER PREVIOUS YEAR. OVER PREVIOUS YEAR VEHICLES MANUFACTURED PRODUCTION INCREASED BY 5% OVER 62,886 PREVIOUS YEAR. ENERGY CONSUMPTION 15.8 IN GJ NET PROFIT AFTER TAX 410,779 IN BILLION RUPEES ENERGY CONSUMPTION NET PROFIT INCREASED BY 21% INCREASED BY 31% OVER OVER PREVIOUS YEAR PREVIOUS YEAR. WATER CONSUMPTION IN M3/PER YEAR 458,488 WATER CONSUMPTION INCREASED BY 23% OVER PREVIOUS YEAR. GHG EMISSIONS COMMUNITY IN METRIC TONS INVESTMENT 192 21,866 IN MILLION RUPEES GHG EMISSIONS INCREASED BY 21% OVER PREVIOUS YEAR. COMMUNITY INVESTMENT INCREASED BY 10% OVER PREVIOUS YEAR. 03 Table of CONTENTS sustainability ABOUT the OVERVIEW at IMC Report 02 05 12 KEY performance highlights Chairman’s Message | 06 Toyota Global Commitment | 14 Chief Executive’s Message | 07 Our Commitment | 17 IMC History | 08 Stakeholder Engagement | 18 03 About IMC | 09 Materiality Analysis | 21 Our Products | 10 our economic governance performance 24 29 Vision, Mission & Core Values | 25 Our Dealers | 33 Board & Board Committees | 26 Our Customers | 36 Risk And Compliance | 27 Our Suppliers | 38 Commitments & External Initiatives | 28 Automotive Market & Toyota Brand | 40 Environmental our people & PERFORMANCE communities Annexures 41 50 THE WAY 64 FORWARD GRI Content Index | 65 UNGC Index | 72 SDG’s Index | 73 62 Glossary & Acronyms | 75 Feedback Form | 76 OVERVIEW Chairman’s Message Chief Executive’s Message IMC History About IMC Our Products CHAIRMAN’S MESSAGE Dear Stakeholders, At Indus Motors, we subscribe to the In addition, to institute a broader vision of becoming Pakistan’s most trusted implementation of sustainable practices mobility Company with an underlying we are working with our business & belief that the freedom of movement supply chain partners by deploying drives human progress. This year we resources and trainings that enhance continued our investment in their capabilities and skill-set whilst transformational programs that give increasing their orientation of people better access to basic needs, sustainability. create opportunities, promote safe driving and enrich community life. Through the We believe that the automotive industry years we have implicitly enshrined the in Pakistan is undergoing its most Ali S. Habib triple bottom-line approach by creating significant change in decades. Chairman social, financial and environmental value Fundamental economic challenges such for a broad category of our stakeholders. as a historic current account deficit, These principles have been further declining exports and depreciating augmented by our adoption of the currency continue to exert demand side Sustainable Development Goals (SDGs) pressures; however, through meticulous Together with our people, which provide us with the impetus to focus on linking sustainable business communities and partners, create broad-based and meaningful practices with optimal performance, we impacts through our business and have forged ahead and achieved new we continue to turn forward- socio-environmental interventions. This benchmarks. Moreover, in 2018, we have thinking ideas into approach is strongly reflected by a 10% recalibrated our plants and facilities for increase in our community and social increased production and with new life-changing opportunities investments in the year 2018 amounting upgrades, we are confident that our for men, women and children to PKR 192 million spread across various resources are now being focused on across Pakistan & beyond. flagship programs. sustaining profitability, strengthening our business performance; capitalizing on Together with our people, communities growth opportunities for the long term communities around them and this year and partners, we continue to turn and providing safe and sustainable the employees contributed more than forward-thinking ideas into life-changing mobility solutions to our customers. 3000 plus hours to volunteering and opportunities for men, women and giving back to communities through children across Pakistan and beyond. Our Innovating for the future requires new various initiatives. We strongly believe in teams now engage with various local skillsets and new ways of thinking. Our a shared value approach and through our businesses and community leaders to diverse and inclusive team brings CSR arm we have been at the forefront of advance our mission of “Environmental wide-ranging perspectives and giving back to people in the areas of Challenge 2050” – an initiative aimed at experiences to solving the complex Education, Health and Road Safety. addressing rising environmental transportation challenges of today and problems, including changing climate tomorrow. As a Company committed to At IMC, our journey to a more sustainable conditions; loss of biodiversity; and water reinventing mobility for all, we want and and greener future is underway. We have scarcity as some of the key issues faced by need everyone to participate. Therefore, the right approach to sustainability, an the global community today. Under this we are working for affirmative action to enterprising team, the right technology signature program to create a better close the gender gap in engineering by and the manufacturing scale to bring world for our future generations, investing in partnerships with academia innovative solutions, solve societal Toyota-Indus, is adopting cleaner whilst maintaining our focus on becoming challenges and create new social value for technologies and renewable energy an employer that enshrines diversity and the people and the planet, more quickly sources to reduce the impact of our inclusion for all including females and than others. We are ready, leading, and operations on the environment and differently-abled persons. The we are working hard as one team, with deploying a more energy-efficient organization fully supports employees integrity, to create a world that is safer, eco-system throughout our value chain. who wish to positively impact the better and more sustainable for all. 06 2018 | SUSTAINABILITY REPORT CHIEF EXECUTIVE’S MESSAGE meet the ever increasing vehicle demand Our business partners, including our over the coming years. In line with Toyota’s dealers and suppliers help us meet philosophy of “Kaizen” or continuous customer expectations. We provide improvement, we are continuously making support to our business partners in shape efforts to reducing the bottlenecks, of trainings and guidelines to make our increasing efficiency and production
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