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CORPORATE (CORE) EMERGENCY RESPONSE PLAN Toll Free 24-Hour Emergency 1-888-878-3700 April 1, 2017 CORPORATE EMERGENCY RESPONSE PLAN TABLE OF CONTENTS TABLE OF CONTENTS AMENDMENT PROTOCOL AMENDMENT RECORD 1.0 INTRODUCTION 1.1 Foreword 1.2 Purpose 1.3 Scope 1.4 Emergency Management Program 1.5 Program Integration 1.6 Corporate Policies 2.0 EMERGENCY RESPONSE ACTIONS 2.1 Incident Detection 2.2 Safety Equipment and Resources 2.3 Incident Security 2.4 Initial Actions 2.5 Response Actions 2.6 Downgrading and Stand Down 2.7 Post-Incident Actions 3.0 PUBLIC PROTECTION MEASURES 3.1 Emergency Planning Zone (EPZ) 3.2 Isolation of the EPZ 3.3 Public Protection Measures for H 2S Releases 3.4 Public Protection Measures for HVP Product Releases 3.5 Air Quality Monitoring Criteria & Procedures 3.6 Evacuation Criteria & Procedures 3.7 Shelter-In-Place Criteria & Procedures 3.8 Ignition Criteria & Procedures 4.0 COMMUNICATIONS PLANS 4.1 Government Communication 4.2 Field Communication 4.3 Public Communication 4.4 Media Communication TABLE OF CONTENTS TOC 1 CORPORATE EMERGENCY RESPONSE PLAN TABLE OF CONTENTS Continued 5.0 ROLES & RESPONSIBILITIES 5.1 Incident Command System Flowchart 5.2 First Responder 5.3 On-Scene Supervisor 5.4 Deputy On-Scene Supervisor 5.5 Operations Section Chief 5.6 Incident Commander 5.7 Deputy Incident Commander 5.8 Logistics Section Chief 5.9 Safety Officer 5.10 Liaison Officer 5.11 Planning Section Chief 5.12 Public Safety Supervisor 5.13 Reception Centre Representative 5.14 Information Officer 5.15 Staging Area Manager 5.16 Roadblock Personnel 5.17 Air Monitors 5.18 Rovers 5.19 Telephone Callers 5.20 Finance / Administration Section Chief 5.21 Operations Manager / Corporate Support Team 5.22 Senior Management Committee 5.23 Government Roles and Responsibilities 6.0 EMERGENCY CONTACT LISTS 6.1 Calgary Contacts 6.2 Field Contacts 6.3 Government / Other External Agency Contacts 6.4 Contract Services 6.5 Oil Spill Services Contacts 7.0 PLAN PRINCIPLES AND MANUAL MAINTENANCE 7.1 Training and Exercises 7.2 Record Keeping 7.3 Manual Maintenance TABLE OF CONTENTS TOC 2 CORPORATE EMERGENCY RESPONSE PLAN TABLE OF CONTENTS Continued FORMS AND GUIDELINES FORMS Form A: ICS Form 201 Incident Briefing Form 1: Time / Action Log Form 1: Time / Action Log Form 1: Time / Action Log Form 1: Time / Action Log Form 2: Incident Action Plan (IAP) Form 3: Status (Timeout) Report Form 4: Resource Request & Status Form 5: AER First Call Communication Form 6: OGC Form C - Emergency Incident Form Form 7: OGC Form A – Minor Incident Notification Form Form 8: Public Complaint Form Form 9: Threatening Call (Explosive Device) Form 10: Security Check In / Out Form 11: Roadblock Control Log Form 12: Air Quality Monitoring Record Form 13: Staging Area Log Form 14: Demobilization Checkout Form 15: Level 1 – Notification / Evacuation Script Form 16: Levels 2 And 3 – Evacuation Script Form 17: Shelter-In-Place Script Form 18: All Clear Scripts Form 19: Reception Centre Registration Form 20: Expense Claim Form 21: Public Notification Log Form 22: Resident Evacuation Notice Form 23: Rover Log Form 24: Debriefing Report GUIDELINES Guideline 1: Canadian Natural ERP Activation Requirements Guideline 2: Key Government Agency Notification Requirements Guideline 3: Assessment Matrix For Classifying Incidents (Alberta / Saskatchewan / Manitoba) Guideline 4: Alberta Energy Regulator (AER) Possible Responses For Specific Incidents Guideline 5: Incident Classification Matrix (BC) Guideline 6: Response Actions By Level Classification (BC) Guideline 7: Emergency Classification And Response To Incidents National Energy Board (NEB) Guideline 8: NEB / TSB Incident Reporting Instructions Guideline 9: Emergency Response Assistance Canada (ERAC) Response Plan Guideline 10: CommAlert Standard Operating Procedures TABLE OF CONTENTS TOC 3 CORPORATE EMERGENCY RESPONSE PLAN TABLE OF CONTENTS Continued HAZARD RESPONSE PROCEDURES Procedure 1: Responder Safety (SMS 22.01) Procedure 2: Hydrogen Sulphide (H 2S) Release (SMS 22.02) Procedure 3: High Vapor Pressure (HVP) Pipeline Release (SMS 22.03) Procedure 4: Canadian Environmental Protection Act (CEPA) Environmental Emergency (E2) (SMS 22.04) Procedure 5: Hazardous Product Release / Spill Control (SMS 22.05) Procedure 6: Fire / Explosion (SMS 22.06) Procedure 7: Road Closures / Highway / Railway (SMS 22.07) Procedure 8: Communication Failure / Power Outage (SMS 22.08) Procedure 9: Severe Weather / Natural Disasters (SMS 22.09) Procedure 10: Security Threats (SMS 22.10) DEFINITIONS & ACRONYMS TABLE OF CONTENTS TOC 4 CORPORATE EMERGENCY RESPONSE PLAN AMENDMENT PROTOCOL Canadian Natural is committed to the continuous improvement of its documentation. The Emergency Management Team is responsible for the maintenance and distribution of the Corporate Emergency Response Plan (ERP) and Site-Specific ERPs on an on-going basis. Canadian Natural’s Senior Management has overall accountability and authority for these documents. Canadian Natural’s ERPs are subject to annual reviews and updates at minimum by Emergency Management Team and more often if major changes are required. All contact information is subject to a continuous review and any changes made will be distributed on an annual basis or more frequently if required. Notification of errors will be reviewed immediately and addressed according to significance. Any suggestions for improvements will be considered for the next update by the Emergency Management Team. The notification of error and / or suggestion for improvement should include a) the ERP name, b) section(s) and page number(s) affected and c) the rationale (for suggestions for improvement). This information should be directed to: Canadian Natural Resources Limited 2100, 855 – 2 Street SW, Calgary, Alberta T2P 4J8 Attention: Emergency Management Lead Email: Phone: Fax: AMENDMENT RECORD Date Details Amended By - Updated CNRL key personnel phone numbers. Nov, 2010 - Updated British Columbia Oil & Gas Commission phone numbers Jan, 2011 - Updated CNRL key personnel phone numbers Dec, 2011 - Updated CNRL key personnel phone numbers - Added the section “Emergency Response Tool Box” - Roles & Responsibilities (changed in the manual and flow chart) • Added designated roles for the Site Safety Coordinator, Logistics Coordinator, Government Liaison and Communications Coordinator • Changed the role name of Off-Site Coordinator to Operations Coordinator • Changed the role name of Senior Management to Corporate Support Team (CST) • Removed the role name of Off-Site Supervisor – role will remain as Incident Mar, 2012 Commander • Changed the names and acronyms for Canadian Natural’s emergency operations centers and adjusted the definitions for the government operations centers - Added Emergency Management information section - Added a “First Responder’s Guide” to the Emergency Response Toolbox and the First Responder’s role section - Removed some contract service categories (i.e. heavy equipment, tank truck, vac truck, etc.) Jun, 2013 - Updated CNRL key personnel phone numbers - Update phone contact and name change for the Saskatchewan Government from SER Dec, 2013 to ECON (Ministry of the Economy) as per the audit recommendation. - Updated CNRL key personnel phone numbers Feb, 2014 - Changed name of Energy Resources Conservation Board to Alberta Energy Regulator Sep, 2014 - Added the Corporate Statement on Asset Integrity Management REDACTED - NEB Order MO-006-2016 s. 1.a.i. - personal information TABLE OF CONTENTS TOC 5 CORPORATE EMERGENCY RESPONSE PLAN Date Details Amended By - Document reformat and update: • Moved Table of Contents and Amendment Record section to front of binder • Moved Forms and Guidelines (purple tab) section to follow Emergency Response Tool Box (red tab) section • Added secondary Table of Contents / separate page numbering for Tool Box and Forms and Guidelines sections. • Added CommAlert Standard Operating Procedures (SOP) form; for reference only • Created and added new Staging Area Log and Demobilization Checkout Form • Replaced Canadian Natural’s old “10 Steps” and Roles and Responsibilities diagram with new Incident Command Flowchart where required • Added Canadian Natural’s All Hazards Incident Command Flowchart • Added Canadian Natural’s ERP Activation Requirements • Added Emergency Management BC’s (EMBC) new Incident Classification Matrix Mar to Dec, Updated all acronyms where applicable 2014 • • Updated / added Roles to correspond with new Incident Command Flowchart • Deleted redundant Guidelines and Forms in each Role section • Updated Government Roles section • Changed Canadian Natural minimum EPZ to 100 m • Updated Shelter-In-Place procedures as per CAPP Emergency Shelter-In-Place Instructions • Updated Telephone Caller Scripts • Included EMBC Ignition Criteria • Updated Emergency Contacts section • Created separate Oil Spill Services Contacts tab and incorporated oil spill contact information for Saskatchewan • Moved Exercise Tracking section to last section of Corporate ERP; renamed “Manual Maintenance and Exercise Records” - Minor typographic corrections - Inclusion of Canadian Natural 24 hour emergency number in various locations Mar, 2015 - Inclusion of AER Slave Lake Field Centre and contact information in Government Emergency Contacts section - Added The Office of the Regulator of Oil and Gas Operations contact information for Apr, 2015 the Northwest Territories provincial government where applicable - Added Northwest Territories RCMP contact information - Updated National Energy Board (NEB)