Corporate (Core) Emergency Response Plan
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CANADIAN NATURAL RESOURCES LIMITED CORPORATE (CORE) EMERGENCY RESPONSE PLAN Toll Free 24-Hour Emergency 1-888-878-3700 April 1, 2018 NATIONAL ENERGY BOARD NEB IDS#: C298.7.7 CORPORATE EMERGENCY RESPONSE PLAN TABLE OF CONTENTS TABLE OF CONTENTS AMENDMENT PROTOCOL & AMENDMENT RECORD 1.0 INTRODUCTION 1.1 Foreword 1.2 Purpose 1.3 Scope 1.4 Emergency Management Program 1.5 Program Integration 1.6 Corporate Policies 2.0 EMERGENCY RESPONSE ACTIONS 2.1 Incident Detection 2.2 Safety Equipment and Resources 2.3 Incident Security 2.4 Initial Actions 2.4.1 Receiving Public Complaints 2.4.2 Internal Notifications and Communications 2.4.3 Internal Notifications Flowchart 2.5 Response Actions 2.5.1 10 Steps for Emergency Response 2.5.2 Energency Classifications / Levels / Possible Responses 2.6 Downgrading and Stand Down 2.6.1 Downgrading Level of Emergency 2.6.2 Stand Down Guidelines 2.7 Post-Incident Actions 2.7.1 Public Communications 2.7.2 Debriefing 2.7.3 Documentation Collection 2.7.4 Return to Work 2.7.5 Incident Investigation & Reporting TABLE OF CONTENTS & AMENDMENT RECORD Page 1 Revision No.: 2018 Revised 30-Mar-18 CORPORATE EMERGENCY RESPONSE PLAN TABLE OF CONTENTS Continued 3.0 PUBLIC PROTECTION MEASURES 3.1 Emergency Planning Zone (EPZ) 3.2 Isolation of the EPZ 3.3 Public Protection Measures for H 2S Releases 3.4 Public Protection Measures for HVP Product Releases 3.5 Air Quality Monitoring Criteria & Procedures 3.6 Evacuation Criteria & Procedures 3.7 Shelter-In-Place Criteria & Procedures 3.8 Ignition Criteria & Procedures 4.0 COMMUNICATIONS PLANS 4.1 Government Communication 4.2 Field Communication 4.3 Public Communication 4.4 Media Communication 5.0 ROLES & RESPONSIBILITIES 5.1 Incident Command System Flowchart 5.2 First Responder 5.3 On-Scene Supervisor 5.4 Deputy On-Scene Supervisor 5.5 Operations Section Chief 5.6 Incident Commander 5.7 Deputy Incident Commander 5.8 Logistics Section Chief 5.9 Safety Officer 5.10 Liaison Officer 5.11 Planning Section Chief 5.12 Public Safety Supervisor 5.13 Reception Centre Representative 5.14 Information Officer 5.15 Staging Area Manager 5.16 Roadblock Personnel 5.17 Air Monitors TABLE OF CONTENTS & AMENDMENT RECORD Page 2 Revision No.: 2018 Revised 30-Mar-18 CORPORATE EMERGENCY RESPONSE PLAN TABLE OF CONTENTS Continued 5.0 ROLES & RESPONSIBILITIES continued 5.18 Rovers 5.19 Telephone Callers 5.20 Finance / Administration Section Chief 5.21 Operations Manager / Corporate Support Team 5.22 Senior Management Committee 5.23 Government Roles and Responsibilities 6.0 EMERGENCY CONTACT LISTS 6.1 Calgary Contacts 6.2 Field Contacts 6.3 Government / Other External Agency Contacts 6.4 Contract Services 6.5 Oil Spill Services Contacts 7.0 PLAN PRINCIPLES AND MANUAL MAINTENANCE 7.1 Training and Exercises 7.1.1 Emergency Response Training 7.1.2 Additional Training 7.1.3 ERP Exercises 7.1.4 External Continuing Education 7.2 Record Keeping 7.2.1 Incident Documentation 7.2.2 ER Exercise Records 7.2.3 Audits and Reviews 7.3 Manual Maintenance TABLE OF CONTENTS & AMENDMENT RECORD Page 3 Revision No.: 2018 Revised 30-Mar-18 CORPORATE EMERGENCY RESPONSE PLAN TABLE OF CONTENTS Continued FORMS AND GUIDELINES FORMS Form A: ICS Form 201 Incident Briefing Form 1: Time / Action Log (4 copies) Form 2: Incident Action Plan (IAP) Form 3: Status (Timeout) Report Form 4: Resource Request & Status Form 5: AER First Call Communication Form 6: OGC Form C - Emergency Incident Form Form 7: OGC Form A – Minor Incident Notification Form Form 8: Public Complaint Form Form 9: Threatening Call (Explosive Device) Form 10: Security Check In / Out Form 11: Roadblock Control Log Form 12: Air Quality Monitoring Record Form 13: Staging Area Log Form 14: Demobilization Checkout Form 15: Level 1 – Notification / Evacuation Script Form 16: Levels 2 And 3 – Evacuation Script Form 17: Shelter-In-Place Script Form 18: All Clear Scripts Form 19: Reception Centre Registration Form 20: Expense Claim Form 21: Public Notification Log Form 22: Resident Evacuation Notice Form 23: Rover Log Form 24: Debriefing Report GUIDELINES Guideline 1: Canadian Natural ERP Activation Requirements Guideline 2: Key Government Agency Notification Requirements Guideline 3: Assessment Matrix For Classifying Incidents (Alberta / Saskatchewan / Manitoba) Guideline 4: Alberta Energy Regulator (AER) Possible Responses For Specific Incidents Guideline 5: Incident Classification Matrix (BC) Guideline 6: Response Actions By Level Classification (BC) Guideline 7: Emergency Classification And Response To Incidents National Energy Board (NEB) Guideline 8: NEB / TSB Incident Reporting Instructions Guideline 9: Emergency Response Assistance Canada (ERAC) Response Plan Guideline 10: Automated Public Notification System Standard Operating Procedures TABLE OF CONTENTS & AMENDMENT RECORD Page 4 Revision No.: 2018 Revised 30-Mar-18 CORPORATE EMERGENCY RESPONSE PLAN TABLE OF CONTENTS Continued HAZARD RESPONSE PROCEDURES Procedure 1: Responder Safety (SMS 22.01) Procedure 2: Hydrogen Sulphide (H 2S) Release (SMS 22.02) Procedure 3: High Vapor Pressure (HVP) Pipeline Release (SMS 22.03) Procedure 4: Canadian Environmental Protection Act (CEPA) Environmental Emergency (E2) (SMS 22.04) Procedure 5: Hazardous Product Release / Spill Control (SMS 22.05) Procedure 6: Fire / Explosion (SMS 22.06) Procedure 7: Road / Highway / Railway Closures (SMS 22.07) Procedure 8: Communication Failure / Power Outage (SMS 22.08) Procedure 9: Severe Weather / Natural Disasters (SMS 22.09) Procedure 10: Security Threats (SMS 22.10) DEFINITIONS & ACRONYMS TABLE OF CONTENTS & AMENDMENT RECORD Page 5 Revision No.: 2018 Revised 30-Mar-18 CORPORATE EMERGENCY RESPONSE PLAN AMENDMENT PROTOCOL Canadian Natural is committed to the continuous improvement of its documentation. The Emergency Management Team is responsible for the maintenance and distribution of the Corporate Emergency Response Plan (ERP) and Site-Specific ERPs on an on-going basis. Canadian Natural’s Senior Management has overall accountability and authority for these documents. Canadian Natural’s ERPs are subject to annual reviews and updates at minimum by Emergency Management Team and more often if major changes are required. All contact information is subject to a continuous review and any changes made will be distributed on an annual basis or more frequently if required. Notification of errors will be reviewed immediately and addressed according to significance. Any suggestions for improvements will be considered for the next update by the Emergency Management Team. The notification of error and / or suggestion for improvement should include a) the ERP name, b) section(s) and page number(s) affected and c) the rationale (for suggestions for improvement). This information should be directed to: Canadian Natural Resources Limited 2100, 855 – 2 Street SW, Calgary, Alberta T2P 4J8 Attention: Bob Germain, Emergency Management Lead Email: [email protected] Phone: 403-517-7297 Fax: 403-517-7431 REDACTED - NEB Order MO-006-2016 s. 1.a.i. - personal information AMENDMENT RECORD DATE DATE ANNUAL INSERTED PRINT NAME (MMM, REV # REVISION DETAILS UPDATE INTO ERP & YYYY) (Y / N) (MMM DD, SIGNATURE YYYY) - Updated CNRL key personnel phone numbers. Nov, 2010 2010 Y - Updated BCOGC phone numbers Jan, 2011 2011 - Updated CNRL key personnel phone numbers Y Dec, 2011 2011-1 - Updated CNRL key personnel phone numbers N - Added “Emergency Response Tool Box” section - Roles & Responsibilities (changed in manual and flow chart) • Added designated roles for Site Safety Coordinator, Logistics Coordinator, Government Liaison and Communications Coordinator • Changed role name of Off-Site Coordinator to Operations Coordinator • Changed role name of Senior Management to Mar, 2012 2012 Corporate Support Team (CST) Y • Removed role name of Off-Site Supervisor – role will remain as Incident Commander • Changed names and acronyms for Canadian Natural’s emergency operations centers and adjusted definitions for gov’t operations centers - Added Emergency Management section - Added “First Responder’s Guide” to Emergency Response Toolbox and First Responder’s role - Removed some contract service categories TABLE OF CONTENTS & AMENDMENT RECORD Page 6 Revision No.: 2018 Revised 30-Mar-18 CORPORATE EMERGENCY RESPONSE PLAN DATE DATE ANNUAL INSERTED PRINT NAME (MMM, REV # REVISION DETAILS UPDATE INTO ERP & YYYY) (Y / N) (MMM DD, SIGNATURE YYYY) Jun, 2013 2013 - Updated CNRL key personnel phone numbers Y - Update phone contact and name change for Saskatchewan Government from SER to ECON Dec, 2013 2013-1 N (Ministry of the Economy) as per audit recommendation. - Updated CNRL key personnel phone numbers Feb, 2014 2014 Y - Changed name of ERCB to AER - Added Corporate Statement on Asset Integrity Sep, 2014 2014-1 N Management - Document reformat and update: • Moved Table of Contents and Amendment Record section to front of binder • Moved Forms and Guidelines (purple tab) section to follow Emergency Response Tool Box (red tab) section • Added secondary Table of Contents / separate page numbering for Tool Box and Forms and Guidelines sections. • Added CommAlert SOP form (reference only) • Created / added new Staging Area Log and Demobilization Checkout Form • Replaced Canadian Natural’s old “10 Steps” and Roles and Responsibilities diagram with new Incident Command Flowchart as needed • Added Canadian Natural’s All Hazards Incident Command Flowchart • Added Canadian Natural’s ERP Activation Mar to Requirements 2014-2 N Dec, 2014 • Added EMBC’s new Incident Classification Matrix • Updated