ANNUAL REPORT 2016-2017

ANNUAL REPORT 2016-17 | 1 8 September 2017

The Honourable Yvette D’Ath MP Attorney-General and Minister for Justice and Minister for Training and Skills GPO Box 149 Brisbane Qld 4001

Dear Minister,

I am pleased to present the Annual Report 2016-2017 and financial statements for TAFE Queensland.

I certify that this Annual Report complies with:

• the prescribed requirements of the Financial Accountability Act 2009 and the Financial and Performance Management Standard 2009; and • the detailed requirements set out in the Annual report requirements for Queensland Government agencies.

A checklist outlining the annual reporting requirements can be accessed at www.tafeqld.edu.au

Yours sincerely,

Annabel Dolphin Board Chair TAFE Queensland CONTENTS

Introduction and review 4 Organisational structure 19 Our organisation 6 Board business in 2016-17 20 Our vision, values and key priorities 7 Performance measures 21 Key results 2016-17 8 Board Members 22 Financial performance 9 Committees 24 Delivering for Queensland 10 Other reporting requirements 26 Stronger within 12 Financial statements 2016-17 28 Ahead of the curve 14 Management Certificate 60 A focus on growth 16 Independent Auditor’s Report 61 Governance 18 Glossary of terms 64

The TAFE Queensland Annual Report 2016-17 is available from: Information on consultancies and overseas travel can be accessed through the Queensland Government Open Data TAFE Queensland website (www.qld.gov.au/data) or at www.tafeqld.edu.au Level 9, 133 Mary Street, Brisbane QLD 4000 PO Box 16100, City East Qld 4001 TAFE Queensland is committed to providing accessible services Phone: +61 7 3514 3600 to Queenslanders from all culturally and linguistically diverse backgrounds. If you have any difficulty in understanding the annual report please call TAFE Queensland on (07) 3514 3600 or online at www.tafeqld.edu.au and we will arrange an interpreter to effectively communicate the report to you.

© TAFE Queensland 2017 This annual report is licensed by TAFE Queensland under a Creative Commons Attribution (CC BY) 4.0 Australia licence.

CC BY Licence Summary Statement: In essence, you are free to copy, communicate and adapt this annual report, as long as you attribute the work to TAFE Queensland. To view a copy of this licence, visit www.creativecommons.org/licenses/by/4.0/au/deed.en

Attribution Content from this annual report should be attributed as: TAFE Queensland Annual Report 2016-17

ISSN 1322-5154 (Print) ISSN 2205-4677 (Online) INTRODUCTION AND REVIEW

TAFE Queensland has We have maintained our commitment The new VET Student Loans (VSL) to being a commercially focussed program that was implemented continued to operate and community minded provider. from 1 January 2017 (replacing the successfully during 2016- This Annual Report demonstrates VET FEE-HELP scheme (VFH)) has 17 within a complex and some great achievements against our significantly impacted the VET sector strategic priorities and outlines a strong resulting in the exit of a number of large changing environment performance for TAFE Queensland in competitor providers from the sector. shaped by funding, policy 2016-17 including a positive operating This has presented both challenges and position for the fourth consecutive year. opportunities for TAFE Queensland as and program changes from the broader sector now works to rebuild State and Commonwealth In early 2017, the new TAFE Queensland confidence in VET as a study choice. Board reaffirmed the direction of our Governments. Strategic Plan which focusses on The 2017-18 Commonwealth Budget achieving growth in our key markets, indicated a reduction of circa $50 million During this ongoing period complemented by a commitment to in VET investment in Queensland (by the efficiency and delivering a consistent Australian Government from 2016-17 of change and reform to the customer experience across all areas of investment levels) and raises ambiguity broader tertiary education our business. about inter-governmental funding arrangements for National Partnership and training sector, TAFE Across the state, we have delivered Agreement funding with the introduction Queensland has been customised training for large employers of the Skilling Australia Fund. Details of including Queensland Rail and a number actively advocating for quality how the fund will work and how providers of major regional hospitals and we have can access training funds is yet to be education and training and continued hundreds of local partnerships announced, but TAFE Queensland is well with the small business sector that drives improving equity in funding placed to deliver areas of focus for the the Queensland economy. new funding, including to apprentices for the Vocational Education in high priority industries in regional and Our students and employer clients remote areas. and Training (VET) sector to continue to experience strong satisfaction improve choice and quality levels at 89.6% and 92.8% respectively - an increase from 91.4% in the previous outcomes for all students. reporting period.

4 | tafeqld.edu.au In addition, the Higher Education Reform TAFE Queensland’s priorities for 2017- Package has the potential to impact the 18 will focus on delivering efficiencies VET sector as a result of the proposal to and process improvements to ensure extend demand driven funding to Public that our business is sustainable and University sub-bachelor qualifications. our offerings represent value-for- money to Queenslanders. Delivering However, against a backdrop of efficiencies is now critical in ensuring apprenticeship market decline, nationally, improvements in the affordability of TAFE Queensland has regained market our training services in a price-driven share as more employers look to TAFE marketplace and our capacity to continue Queensland to provide stability and to invest in the capability and systems quality training outcomes. Our work Annabel Dolphin necessary to support a high quality VET Board Chair behind-the-scenes to streamline our offering. This work will complement the TAFE Queensland apprenticeship processes is supporting transition to a single Registered Training this growth and we eagerly await the Organisation (RTO) and our ongoing details of the Australian Government’s investment in developing contemporary Skilling Australians Fund which promises product offerings that provide increased to provide much needed support for consistency across our state. young workers and our priority industries. TAFE Queensland will continue to meet TAFE Queensland is working closely and exceed stakeholder expectations with Gold Coast 2018 Commonwealth and deliver solutions and benefits for our Games Corporation (GOLDOC) to design customers through our focus on industry, the bespoke training programs that will employers and students. Our program be delivered to the 15,000 volunteers of of continuous improvement will ensure the Gold Coast 2018 Commonwealth our sustainability through an enterprise Games. Analysis of the training needs for approach to the way we do business up to 200 specialist roles and 30 different and embracing innovation in our products competition and non-competition venues and services. Jodi Schmidt has commenced and TAFE Queensland Chief Executive Officer TAFE Queensland has already begun delivering training to 250 GOLDOC staff that will be involved in training the volunteers.

ANNUAL REPORT 2016-17 | 5 Our commitment to our students, industry and the OUR VET sector is evident across ORGANISATION our organisation.

TAFE Queensland contributes to the Established as a statutory body under foundation skills and entry level workforce Queensland Government’s objectives for the TAFE Queensland Act 2013 (TQ qualifications to higher education the community by stimulating workforce Act), TAFE Queensland is a commercially degrees, providing people with training participation and economic growth. focused and community-minded options at every stage of their career Through quality training designed to organisation servicing the length and and employers with skilling solutions that increase the knowledge and skills of breadth of the state. respond to complex workforce needs. Queenslanders, TAFE Queensland delivers training solutions that meet the Due to our size, as Queensland’s largest Our network across over 50 locations needs of students, communities, industry public provider, we are able to respond supports the delivery of training to and local economies. The government’s to training market demand across a approximately 120,000 students objectives can be accessed at wide range of industry training groups (including 7,390 international students www.premiers.qld.gov.au/publications/ (ITGs). TAFE Queensland offers practical, from over 110 countries) through a variety categories/plans/governments-objectives- industry-relevant training across 23 of modes; be it face-to-face, online or in for-thecommunity.aspx ITGs. We offer over 500 programs from the workplace.

Thursday Island Bamaga TAFE Queensland’s physical footprint covers an area from Thursday Island in the North, Mount Isa in the West, Coolangatta in the South and Hervey Bay in the East. Our six RTOs are:

• TAFE Queensland Brisbane • TAFE Queensland East Coast • TAFE Queensland SkillsTech • TAFE Queensland South West • TAFE Queensland Gold Coast • TAFE Queensland North

Great Barrier Reef Mareeba International Marine College Atherton Normanton Innisfail

Ingham Palm Island

Townsville Trade Training Centre Pimlico Burderkin Caboolture Mount Isa Cloncurry Charters Towers Bowen Connonvale Redcliffe

Bracken Ridge Grovely Eagle Farm Bowen Hills South Bank Yeerongpilly Acacia Ridge Mount Gravatt Browns Plains Loganlea Alexandra Hills

Bundaberg Hervey Bay Maryborough Nurunderi Gympie Maroochydore Nambour Charleville Roma Kingaroy Chinchilla Mooloolaba Dalby Bundamba Toowoomba Brisbane Springfield / Inala Ashmore Coomera Warwick Southport Coolangatta

6 | tafeqld.edu.au OUR VISION,VALUES AND KEY PRIORITIES

OUR VISION OUR VALUES By holding true to these values and keeping customers at the centre of TAFE Queensland’s vision is to be the Innovation everything we do, we will continue to market leader of high quality education Bringing new ideas to life strengthen TAFE Queensland’s reputation and training in Queensland and target as a market leader in high quality markets beyond. Accountability education and training. Delivering on our promises to our customers and each other The following pages set out some of our OUR MISSION achievements against the objectives and Commerciality key performance indicators of each of Though our form has changed many Building a sustainable the key priorities of the Strategic Plan, times throughout our proud history, organisation namely: our mission has remained true: • Sharpen our industry, employer To be an efficient, effective, sustainable, Teamwork and student focus responsive organisation that develops Working together as • Build our capability and individual’s skills and employment one TAFE Queensland outcomes focus opportunities by meeting employer, • Innovate our products and services industry and community needs. • Embed sustainability

Moving to one RTO GREAT RECOGNITION: TAFE Queensland has commenced the process of consolidating our TAFE QUEENSLAND six RTOs into a single RTO from 1 July 2017. This work, along with the • 2016 Large Training Provider of the Year – Queensland Training Awards establishment of a single website and • Finalist – 2016 Australian Training Awards new Student Management System (SMS) is critical to TAFE Queensland’s • Registered Training Organisation of the Year Award – TAFE Queensland positioning as a single brand within SkillsTech, Construction Skills Queensland Excellence Awards the market to ensure that the • Service Excellence Award – TAFE Queensland North, Employment, Education maximum efficiency and effectiveness and Training Sector, 2016 EMO Trans Northern Outback Business Awards of the organisation’s size, scale and reach can be realised over the next • Nominated for Queensland Reconciliation Awards phase of market evolution. • 2016 finalist at the Australia-China Business Awards (ACBA) in the category of the Business Excellence Award for Education and Training While the transition is largely an administrative change, operating • 2017 finalist at the Australia-China Business Awards (ACBA) in the category as one RTO will leverage TAFE of the Business Excellence Award for Consumer Services Queensland’s scale and expertise, • EventsAIR Innovation Award – TAFE Queensland Brisbane, for Rising Star make it easier to do business with Institution of the Year us and enable students to move between TAFE Queensland regions • Supplier of the Year 2016 – TAFE Queensland South West, Queensland Bus based on their needs. Industry Council

ANNUAL REPORT 2016-17 | 7 KEY RESULTS 2016-17

GREAT TRAINING

122,034 93% unique students 41,600 Cert 1 + qualifications awarded Employer satisfaction

GREAT STAFF Competency completion rate 87% 89.78%

Student satisfaction Total staff (FTE) 36.21 4072 % million Staff satisfaction 86 hours of training 3.96 delivered (scale of 1 to 5) Graduates employed or in further study

GREAT PERFORMANCE GREAT BRAND

60.5% 60%

Revenue from non- Queensland employers government sources agree TAFE Queensland is a solutions provider

8 | tafeqld.edu.au FINANCIAL PERFORMANCE

As per the financial debt with all initiatives funded through managed in line with the level of training operating profits and working capital. demand from our customers. Overall statements, TAFE TAFE Queensland’s strong financial costs increased by $33.7m (5.3%) which Queensland recorded an position provides capacity to continue included an average wage increase operating profit of $20.0m making strategic investments within a of 2.5%, costs associated with third highly competitive and resource intensive party delivery arrangements, additional for 2016-17. This compares VET sector. maintenance expenditure and increase in amortisation expense. to a surplus of $12.0m in Revenues from training activities 2015-16. increased by $23.6m (6%) in 2016-17, with the majority of this increase arising The 2016-17 operating result includes through delivery under Commonwealth a $7.0m contribution from Department contracts and Queensland Government of Education and Training (DET) towards subsidised training programs. Expenditure by the fit-out of the Sunshine Coast Grants and contributions (other than management Health Institute (SCHI) on behalf of reporting Queensland Government subsidies) TAFE Queensland, as well as $1.8m of classification increased by $19.5m during the year, expenses relating to the fit-out. TAFE mainly due to grants and contributions Queensland’s underlying operating profit from DET including one-off additional excluding these items was $14.2m. maintenance funding and contribution

TAFE Queensland has managed its towards the SCHI fit-out, and grants Employee Expenses resources effectively in a difficult operating under the Rescuing TAFE and Back to Supplies & Services environment, continuing to generate an Work programs. Depreciation & Amortisation operating surplus while maintaining a Other Expenses TAFE Queensland has continued our strong balance sheet underpinned by prudent management of expenditure, considerable holdings of liquid assets. ensuring operating expenses were TAFE Queensland continues to hold no

Highlights from the 2016-17 year are provided below. Further details are contained Income by in the financial statements. management reporting Operating performance: 2015-16 2016-17 classification financial highlights $’000 $’000 Income 645,433 687,161 Expenses 633,474 667,201 Operating Surplus 11,959 19,960 Domestic Training International Training Cash and cash equivalents 231,196 216,185 Government Subsidised Training Total Assets 366,825 396,003 Commonwealth Training Programs Grants & Contributions Total Equity 268,888 290,207 Other Revenue

ANNUAL REPORT 2016-17 | 9 Strategic priority DELIVERING FOR Sharpen our industry, QUEENSLAND employer and student focus

During 2016-17, we have continued to consult and collaborate with industry, employers and students through stakeholder engagement and business development programs to identify local issues and develop solutions through our product and service delivery.

GC2018 Strengthening partnerships The Queensland Hotel and Hospitality School, a partnership between TAFE The Gold Coast 2018 Commonwealth Industry engagement remained a focus Queensland and The Star Entertainment Games (GC2018) continued to be a major for TAFE Queensland across 2016-17, Group celebrated its first year of priority for TAFE Queensland throughout strengthening partnerships with large operation, and the measured success it the year as a tier one sponsor of the games. enterprises such as Aurizon, Volvo has achieved in training over 50 skilled Group, Grand Central Shopping Centre, Fifteen Indigenous Small and Medium hospitality workers whilst fast tracking Queensland Rail, Ramsay Health, Gold 90% of them into employment. Enterprises participated in TAFE Coast Hospital and Health Service and Queensland’s Supply Chain program, Star Entertainment. Following our successful arrangement developed in collaboration with the Office with Australian Industry Trade College of Commonwealth Games, Department TAFE Queensland has become the (AITC) at its Redlands Campus, TAFE of Aboriginal and Torres Strait Islander recognised provider of choice for Queensland is now also the preferred Partnerships and Grocon, to meet the non-clinical training within Logan and training provider of TAFE at School and needs of tendering to Grocon and other Beaudesert Hospitals through the User Choice apprentice and trainee GC2018 contractors. hospitals’ wellness program Healthy, training at the AITC Gold Coast campus. Wealthy and Wise. The program has been so successful it has been nominated for the Queensland Following the successful training model at Advancing Queensland Reconciliation Awards. Logan, TAFE Queensland has extended On 4 May 2017, an agreement between this program to other hospital’s including the Department of Science, Information Registrations to become one of the the Princess Alexandra and Queen Technology and Innovation (DSITI) and 15,000 volunteers at GC2018 far Elizabeth II Jubilee Hospitals. TAFE Queensland was signed which will exceeded the expectation of Games’ see an additional $300,000 investment in organisers. The successful internal TAFE Queensland has further expanded TAFE Queensland’s Scholarship program volunteer recruitment drive attracted over its existing relationship with oil and gas across Science, Technology, Engineering 1,000 TAFE Queensland staff and students. producer SANTOS to train material and Maths (STEM) qualifications. This controller staff in South Australia and will also include the opportunity for top- TAFE Queensland is the official training Western and Central Queensland. up scholarships for TAFE Queensland partner for the GC2018 and will be Training will cover accredited skill sets students transitioning to university. delivering bespoke training to the and qualifications. 15,000 successful volunteer applicants. Training will cover up to 200 different TAFE Queensland, Energex and BUSY Healthy relationships roles including venue-specific training at Work have partnered to deliver the TAFE Queensland, in partnership with the and orientation. Training received by Indigenous Bright Sparks Program. Young Women’s Christian Association volunteers will include skills they can The 16 week pre-apprenticeship program (YWCA) hosted members of the Domestic apply outside of GC2018. provides Aboriginal and Torres Strait and Family Violence Implementation Islander students the opportunity to Council, including the Honourable Dame TAFE Queensland was represented by the learn the basic skills and competencies Quentin Bryce, AD CVO for an informal Board Chair, Annabel Dolphin and CEO, that will help them to obtain an electrical presentation of the Healthy Relationships Jodi Schmidt at the Queen’s Baton Relay apprenticeship. Official Launch at Buckingham Palace, eLearning Program. A joint initiative London in March 2017. between TAFE Queensland and YWCA Queensland, the program focusses on preventing domestic violence by engaging young adults through positive messaging about healthy relationships.

10 | tafeqld.edu.au Project Booyah Research partnership Greenlight Film Festival Off the back of its successes over the Prepared in partnership with the TAFE Queensland Brisbane produced past five years, Project Booyah (a joint Commonwealth Scientific and Industrial it’s very own student-targeted film initiative with the Queensland Police Research Organisation (CSIRO), TAFE festival open to creative film and Service and Police Citizens Youth Club), Queensland launched The VET Era: television production students across received a boost of $7.65m in State Equipping Australia’s workforce for the high schools and tertiary institutions as Government funding over the next future digital economy - examining the well as recent graduates. The festival five years. skilling demands of the future Australian created opportunities for further industry workforce and the evolution that the and customer relationships for TAFE This initiative will provide additional Australian VET sector must undertake to Queensland. programs that will assist at-risk youth meet these demands. in Queensland into opportunities for Strategic investment in education and employment. Following the high profile recognition of the above work, TAFE Queensland learning resources Skilling Queenslanders in conjunction with Jobs Queensland TAFE Queensland has invested heavily in has developed a regional workforce the development of high quality learning Over 1,400 disadvantaged students development plan for the Fraser Coast resources over the past two years. Using across the state enhanced their Regional Council Area, focussed on key stakeholder groups, including industry knowledge and skills through the Skilling examining innovative and emerging representatives, a set of key design Queenslanders for Work initiative. industries and how these sectors can principles have been developed to ensure Working in partnership with local be leveraged to support the transition of our learning and teaching resources are community organisations and not-for- workers from traditional industries. cohesive, consistent and responsive to profits, TAFE Queensland delivered 52 the needs of target student cohorts. training programs across a range of In December 2016, TAFE Queensland industries. published ARIES (Applied Research, Innovation and Entrepreneurship TAFE Queensland responded to over Services) Case Studies 2016, featuring 20 1,416 job seeker referrals as part examples of our educators working with of the State Government’s Back to employers and within communities. These Work Regional Employment Package. case studies demonstrate collaborations Based in Hervey Bay, Dalby, Mt Isa, between our educators, learners and Cairns, Townsville, Rockhampton employers within local communities and Mackay, Jobseeker Officers are across Queensland. providing career and training advice and working with government and Critical Participatory Action employment agencies and employers to build regional employment solutions Research and match jobseekers with employment A key initiative of the TAFE Queensland opportunities. Education and Training Strategy is to embed the scholarship of learning and teaching and use action and applied research to inform practice. To realise this objective, a number of Critical Participatory Action Research (CPAR) projects were undertaken, encouraging educators to reflect on and improve teaching practice.

ANNUAL REPORT 2016-17 | 11 Strategic priority STRONGER Build our capability and WITHIN outcomes focus

Working together as one TAFE Queensland our staff have empowered one another to lead, innovate and drive quality throughout 2016-17.

Our talented educators and services staff Innovation Hub LinkedIn ‘Ed Talk’ group strive to deliver quality training and an exceptional student experience; be it on Flowing from the success of last year, the This year also saw the launch of a ‘TAFE campus, online or in the workplace. 2017 Innovation Hub brought together Queensland only’ LinkedIn group, created staff from across the state to focus on for current TAFE Queensland educators, Excellence in learning and teaching is at Design Thinking methodology. The day to provide the opportunity to contribute the heart of TAFE Queensland’s culture. fostered a collaborative spirit as teams knowledge and expertise, share success An organisation-wide focus on innovation worked together to come up with ideas stories, network and collaborate with and quality helps attract and retain the about how we can create a culture of colleagues. An additional means of state- state’s most experienced vocational ‘solutions’ across TAFE Queensland. wide communication, ‘Ed Talk’ aims to teaching workforce who are recognised Regional innovation campaigns continue promote, enable and provide a model of by both students and employers as to run regularly, with a network of social learning for educators. experts in their fields. Our educators and Innovation Officers sharing ideas and the excellence they bring to teaching, successes across TAFE Queensland. Ed chats learning and assessment is what sets us Fortnightly online meetings ‘chats’ apart from our competitors. HECS-free scholarships continue to occur with educational In line with the Strategic Plan, TAFE Higher Education Contribution Scheme leaders to keep abreast of professional Queensland continued its focus (HECS)-free scholarships have been learning calendar events and activity on enhancing workforce capability available for eligible TAFE Queensland including registration, attendance with a program of work to unify the staff under an agreement with the at webinars/workshops, resource approach to professional learning, University of Tasmania (UTAS) since development updates, consultation and capability development and knowledge 2013, and both the number of courses feedback. These meetings reinforce a management. available to staff and the number of consistent approach to professional participants have been growing steadily. learning across TAFE Queensland, to Connected Leaders We now have six courses in education enable and support the introduction of on offer (two undergraduate and four new approaches to building capability To further support strategic execution, post graduate qualifications). To date and meeting the needs of educators. senior leaders across TAFE Queensland 282 TAFE Queensland staff have active have participated in a series of leadership scholarships. Educator Voice Forums workshops, including conversations about effective leadership, which have The Applied Learning Studies Reference Sixty-one applicants from different provided the foundations for strong Group met bi-annually to review course disciplines and educational roles have strategy execution. standards, the learner experience and joined TAFE Queensland’s Educator Voice consider other opportunities. TAFE Forum. Established to provide TAFE Moving forward, the leadership Queensland is currently working with Queensland educators with a forum to workshops will have a focus on change UTAS to create or identify existing provide feedback on strategic educational management, with the introduction of professional learning units tailored to the projects, members are also encouraged a tailored TAFE Queensland change needs of our higher education academics. to raise, discuss and share solutions management toolkit. to a number of work related issues. Additionally, members were invited to engage in a review of the new Inclusive Practice training module and other learning system enhancement initiatives.

12 | tafeqld.edu.au Staff training catalogue Combining these events each year TAFE Queensland ensures the focus is firmly on our During 2016, staff were provided with educators and the value of their various workforce the ability to enrol in a steadily increasing contributions, the value of applied Total staff (FTE) 4072.37 number of professional learning training research projects and scholarly activity modules via the ‘staff training catalogue’ and the importance of educational Permanent staff 2503.5 www.tafeqldtc.brightspace.com/. excellence to TAFE Queensland. Temporary staff 1176.23 This initiative allows educators to self- enrol into online courses, review content Casual staff 215.74 and webinar recordings and complete Great recognition–TAFE Contract staff 176.9 quizzes and activities in their own time. Queensland employees Permanent Through this approach, significant Judy Hoskins, lead teacher in 6.43% separation rate progress has been made towards Indigenous Primary Health Care, building educator capability in validation, VET Teacher or Trainer Award, assessment, quality and compliance. Queensland Training Awards.

Learning and Teaching Tara Hastings, Director of Legal TAFE Queensland Staff Excellence Conference Services and General Counsel, Awards Academia, Training and Education The third state-wide TAFE The inaugural Learning and Teaching Lawyer of the Year, Lawyers Queensland Staff Awards were held Excellence Conference was held at the Weekly Corporate Counsel in 2017 to recognise the outstanding Brisbane Convention and Exhibition Awards 2017. achievement and high performance of Centre in January 2017 and was attended our staff across ten award categories by 569 TAFE Queensland educators. Mount Isa staff, Service Excellence that reflect our corporate values and Topics, included tackling tough student Award Employment, Education focus on safety and service quality. behaviour, action learning, online learning, and Training Sector, 2016 EMO After six regional finals, the awards gen Y/Z learners and pedagogy. Trans Northern Outback Business Awards. culminated in a state final event Additionally, two masterclasses were on 26 May 2017. offered on 19 January 2017 aimed TAFE Queensland SkillsTech, at higher education and improving Registered Training Organisation of 2017 TAFE Queensland assessment techniques. the Year award, Construction Skills Staff Awards Queensland Excellence Awards. World Teachers’ Day Neil Wood, Great Achiever Award and Phil Vivian, teacher, Construction Educator of the Year On 28 October, TAFE Queensland Trainer of the Year Award, Major Laura Thomas, Great Achiever Award celebrated World Teachers’ Day in Training Group. and Employee of the Year conjunction with OctoberVET, an Carl Balke, refrigeration and air Australian Vocational Education and Jo-Liz Prosser, Educational Leader conditioning teacher has been Training Research Association (AVETRA) Award selected as part of a team of 24 initiative focussed on research in VET. experts that will train the 2017 Les Johnson, Lifetime Achievement TAFE Queensland’s theme in 2016 was Skills Squad in preparation for Award the international WorldSkills ‘the value of applied research in VET’ Neil Wattam, Industry Collaboration Competition in Abu Dhabi in 2017. and the day provided CPAR participants Award with the opportunity to network, share Paul Marshall, refrigeration and research experiences and present the Carly Forrest and Naomi Richards, air-conditioning teacher, was outcomes of their applied research Great Business Award awarded a Queensland Overseas projects to a wider audience. Foundation Global Connections Susan Goller, Great Service Award Bursary to undertake a study tour Tabitha Bleys, Great Safety Award of Vietnam with a focus on the development of online teaching Leading Vocational Teacher Peer and assessment resources. Review Panel, Great Team Award Karen Jones and Joyce Cheng, Board Chair Great Ideas Award

ANNUAL REPORT 2016-17 | 13 Strategic priority AHEAD OF Deliver exceptional THE CURVE learning experiences

Our organisational focus on delivering great experiences to students and employers has positioned us as Queensland’s premier provider of VET. Our people have achieved this outcome in the face of significant change in our market and in our organisation.

TAFE Queensland’s success at the recent Preparing today’s students Reintegration programs Queensland Training Awards shows that for tomorrow’s careers Continuing our work with Queensland it continues to be the market leader of Corrective Services as the preferred high quality education and training in Following a successful pilot last year, training provider, TAFE Queensland has Queensland and target markets beyond. TAFE Queensland’s #DiscoverMyFuture established a delivery model with the Program has now been rolled out to Year TAFE Queensland has invested in a Borallon Training and Correctional Centre 9 students state-wide. number of initiatives to expand and (BTCC) aimed to support BTCC’s vision improve the overall student experience as Additionally, DET has endorsed TAFE to be the leading Australian correctional well as increase access and participation Queensland’s Discover My Career centre for the rehabilitation of young male in education and training. Program, enabling TAFE Queensland prisoners. to engage over 20 private and public TAFE Queensland delivers skills and Scholarships program secondary schools in the program qualifications to participants to enable Since the launch of the TAFE Queensland targeting Year 10 students, prior to the them to effectively transition back into Scholarships program in 2015, more than development of their Senior Educational community and reduce the likelihood of 130 scholarships have been awarded Training (SET) plan, to build awareness of re-offending. state-wide, with the program now career options and assist them to select positioned as Australia’s leading vocational appropriate subjects that will support their Get Set for Work education scholarships initiative. career ambitions. The first round of projects as part of the The $5,000 scholarships provide students The above programs were developed Get Set for Work program commenced in with financial assistance to complete a in response to a growing recognition in October 2016 across a number of TAFE TAFE Queensland qualification across a high schools and universities that there Queensland regions. range of industry areas. is not enough information and advice In partnership with the charitable for students prior to Year 11 to make foundation yourtown, these programs Success with Rescuing TAFE informed decisions about their future aim to provide young people aged TAFE Queensland continues to deliver education investment and 15-19 years with nationally recognised a range of training options under the career pathways. training, that will enable them to effectively Rescuing TAFE program. Over 10,000 Continued growth in higher transition to employment and/or further students have enrolled in a Rescuing TAFE education and training. supported qualification this year, enabling education pathways them to access funding to offset the cost History was made this year when Industry’s provider of choice of training and support services that they 61 students graduated from TAFE TAFE Queensland successfully would otherwise not be eligible for. Queensland with a University of Canberra implemented a number of apprenticeship Retaining sustainable (UC) bachelor degree in a range of and traineeship management strategies different courses. The cohort became traditions to streamline processes across all regions the first students to achieve a bachelor including; Strategic Relationship Strategy, In partnership with Clermont Aboriginal degree through TAFE Queensland’s Apprentice Guide, User Choice Quality Community Development Fund, the innovative partnerships with the University Framework, standard TAFE Queensland Wangan and Jagalingou People, Glencore of Canberra, marking a very special Induction System (eSign), future dated and the Department of Environment and milestone for this partnership. enrolling and consistent monthly reporting. Heritage Protection, TAFE Queensland TAFE Queensland also welcomed This has supported an increase in market is delivering land conservation and approximately 1,100 continuing and share of apprentice commencements, management skills, including but not commencing students to higher from 35.85% to 41.03% during the limited to: maintaining cultural places, education courses this year. As part of financial year. environmentally sustainable work our partnership with UC four additional practices, recording information about bachelor degrees commenced in February country and first aid. 2017, bringing our higher education offering to 17 programs.

14 | tafeqld.edu.au Our student profile Our unique structure and state-wide delivery model demonstrates our commitment to supporting a diverse student profile including school leavers, up-skillers, career changers and job seekers from a wide range of socioeconomic and cultural backgrounds in regional and remote locations. Unique Students This broad customer profile is representative of the community and demonstrates our by AQF Level commitment to delivering training to students at any stage of their career journey to meet ever changing skills needs.

2016 WorldSkills Australia national competition TAFE Queensland students took out 14 medals including six gold, four silver Year 12 (equivalent) Certificate III (or Trade Certificate) Statement of Attainment Certificate IV (or Advanced Certificate) and four bronze at the 2016 WorldSkills Australia National Competition held in Other Non-award courses Diploma Melbourne from 6 – 8 October. The medal winners were part of the Queensland Certificate I Higher education programs Certificate II team which included more than 70 TAFE Queensland students.

Six gold medals were won by TAFE Queensland and competitors now have a chance to be selected for the Australian team that will compete in the 44th WorldSkills Competition to be held in Abu Dhabi in October 2017. 15000 Unique Students by top 10 ITGs TAFE Queensland WorldSkills medallists are: 12000

Automotive Services Computing and business 9000 • Auto Electrical – Silver • Business Services – Gold Connor McCue Ben Nedwich 6000 TAFE Queensland SkillsTech TAFE Queensland East Coast • Auto Electrical – Bronze • Hospitality services Cookery – Bronze 3000 Luke Budd Sallie Brittain TAFE Queensland Gold Coast TAFE Queensland South West 0 • Automotive Mechanics – Bronze • Restaurant Service – Gold Robert Jory Emilia Montague TAFE Queensland SkillsTech TAFE Queensland Brisbane Building and construction Metals and engineering • Electrical Installation – Gold • Sheetmetal Work – Bronze Nicholas Lennox Tom Gee TAFE Queensland East Coast TAFE Queensland SkillsTech • Electrical Installation – Silver Anthony Mesiano Vocational Education and Training in TAFE Queensland Gold Coast Schools (VETiS) Unique Students • Refrigeration – Gold • VETiS Electrotechnology – Silver Jordan Rigby by TAFE Nathan McHugh Queensland TAFE Queensland SkillsTech TAFE Queensland SkillsTech Region • Refrigeration – Silver • VETiS Hairdressing – Gold Hayden McColl Stephanie Raux TAFE Queensland SkillsTech TAFE Queensland South West Client services

• Fashion Technology – Gold TAFE Queensland Brisbane TAFE Queensland North Teegan DuToit TAFE Queensland East Coast TAFE Queensland SkillsTech TAFE Queensland Brisbane TAFE Queensland Gold Coast TAFE Queensland South West

ANNUAL REPORT 2016-17 | 15 A FOCUS ON Strategic priority GROWTH Embed sustainability

TAFE Queensland is providing a range of integrated services that improve our efficiency, meet customer expectations and complement the delivery of high quality education and training in Queensland and beyond.

TAFE Queensland has made significant TAFE Queensland Gold Coast’s $26m A four year rolling investment program progress against its ambitious strategic custom built creative campus was was approved for $17.25m per year agenda and has continued to deliver open to the public in October, offering to maintain and improve assets while strong financial results despite some interactive displays, demonstrations, tours awaiting the outcomes of the Queensland significant shifts in market share. and career advice. Government’s Strategic Training Infrastructure Plan (STIP), currently being TAFE Queensland was successful in the In Hervey Bay, the new $250,000 considered by government. latest Construction Skills Queensland purpose-built Health Industry Training procurement round, securing new Centre opened its doors to meet the Under the above arrangements, a number contracts across a range of funded demands of the Fraser Coast’s rapidly of projects have now commenced: pathways including short courses, skills growing health services industry. assessment and gap training, and higher • planning for a new student hub at the level skills. TAFE Queensland has become part of an Pimlico site historic educational partnership, having • an additional car park at the Coomera set up a new site at the Charters Towers Broadening our facilities campus School of Distance Education. With the TAFE Queensland is committed to school’s large number of students, the • a new student hub at Toowoomba supporting Queensland communities and partnership will allow TAFE Queensland • an additional $5milion for operational industry to access the skills they need to to offer students additional education condition based maintenance (e.g. prosper. While our broad delivery footprint programs and continue to build on its painting, recarpeting) through the and focus on innovation has seen us relationships with local high schools and majority of sites across the state. expand our range of learning options, our the community. campuses are still a critical part of our AMEP and SEE success delivery network. Since opening the doors at the Sunshine Coast Health Institute in February 2017, TAFE Queensland was successful in TAFE Queensland doubled the teaching TAFE Queensland has enrolled over the tender for the Adult Migrant English area at its Inala campus to meet the 300 students in nursing, aged care Program (AMEP) and Skills for Education increased demand for English classes for and community services. As part of the and Employment (SEE). This means TAFE migrants and refugees in the local area, collaborative partnership and 25-year Queensland will continue to be the sole providing a number of additional facilities unincorporated joint venture arrangement provider of AMEP and a major provider of in the $3.4m renovation. with Sunshine Coast Hospital and SEE across 39 locations in Queensland. Health Service, the University of the TAFE Queensland’s hair and beauty Sunshine Coast and a medical school, The new SEE contract will see TAFE salons in Bundaberg and Mooloolaba TAFE Queensland is providing a range Queensland expand delivery into Ipswich, have both had a makeover, transforming of programs to develop and improve Toowoomba, Sunshine Coast, Cairns and the purpose-built training facilities into the skills of doctors, nurses, allied throughout Far North Queensland. modern and functional salons. The health workers, health professionals and salons, which are fitted with state-of-the- These programs have the potential to vocational students in Queensland. art equipment, provide students with the bring up to $55m into the business each opportunity to learn their trade and test year over the next three years. their skills as they would in the real world.

16 | tafeqld.edu.au TAFE Queensland in the resources, health and services • Formalised education pathways for sectors. offshore students to study diploma to International degree pathways. TAFE Queensland continues to TAFE Queensland was also successful • Delivery of the International Training reinforce its international presence in gaining a sub-contract agreement and Assessment Course (ITAC) as through investment in the growth for 2016 with Coffey International part of the Asia-Pacific Economic and consolidation of our international Development Pty Ltd for the Meat Cooperation (APEC) Transport and business. Production, Processing and Supply Chain Management short course program, Logistics Project. In its effort to improve the level of service under the Australia Awards Indonesia • Partnership with Dingo Software Pty to key stakeholders, TAFE Queensland Department of Foreign Affairs and Trade Ltd, an intelligence expert service has been transitioning towards a single contract. company specialising in predictive Commonwealth Register of Institutions maintenance, to deliver Dingo’s Activities from TAFE Queensland and Courses for Overseas Students predictive maintenance software to International’s business development and (CRICOS) registration, with consequent mining clients across the world. TAFE partnerships teams have resulted in a benefits in terms of streamlining of Queensland and Dingo successfully number of key achievements, including: processes and ease of access for delivered a joint workshop in Mexico, international students, agents and clients. • A year-on-year 16% growth in which attracted over 50 mining companies, receiving significant media In 2016-17, TAFE Queensland revenue generated by offshore training coverage in the country. International was successful in securing agreements in 2016-17. $65,000 in funding under the International • Over 250 inbound delegates as part of • Appointed by Broadspectrum, a multi Education and Training Partnership fund. study tour programs, government and sector service company, to deliver This funding will be used to highlight the vocational school visits. training in Manus Island to 49 local capability of Queensland VET providers employees to improve local capacity • In-country teacher training workshops in the Indian market, establishing through training and knowledge to promote and enhance their Queensland as a leader in offshore VET transfer. understanding of the Australian and facilitating the delivery of training VET system.

Australia-Pacific Technical Recognition also went to APTC graduate, ICT support renewal project College Abhinesh Chand, who was awarded the Member of the Order of Fiji medal from During the year, TAFE Queensland successfully changed ICT support This year, the Australia-Pacific Technical His Excellency, the President of Fiji, for providers from Unisys to Fujitsu. College (APTC) marked its 10th year of service to the community. delivering training that is changing lives, Further demonstrating its success, 85% Under the agreement, Fujitsu will provide not only for graduates but also for the large-scale critical services including communities in which they live and work. of APTC graduates were recorded as being in employment post training - service desk, end user computing, infrastructure management, network In 2016-17, APTC delivered 103 having gone on to advance their careers, - LAN support and cross functional programs to 1,267 students in 29 start their own small businesses or services. qualifications who successfully completed pursue work opportunities abroad. 37,168 competencies. Student Management System The transformative impact of APTC has been recognised on national and (SMS) renewal international stages. For example, APTC’s Implementing our new SMS was one of cookery trainer, Daniella Ah Leong- the highest priorities for TAFE Queensland Leota, was named as Samoa’s female in 2016-17. ambassador to the World Association of Chefs’ Societies (Worldchefs). Along with our partner, TechnologyOne, TAFE Queensland has worked steadily on the planned reconfiguration of our SMS so that it will support our day-to-day business and the student experience from end-to-end.

ANNUAL REPORT 2016-17 | 17 GOVERNANCE

Strengthening TAFE Queensland’s good governance practices, has allowed the organisation to drive performance, achieve our organisational goals and objectives and deliver on business improvement opportunities.

Management and oversight c) to produce and sell vocational TAFE Queensland is to education and training products TAFE Queensland was established by perform its functions: the TQ Act as a statutory body under the d) to prepare, publish, distribute or a) in a way that is efficient, effective and Financial Accountability Act 2009 and the license the use of literary or artistic responsive to the needs of industry, Statutory Bodies Financial Arrangements work, audio or audio-visual material, students and the general community; and Act 1982 on 1 July 2014. This legislation or computer software prescribes the objectives and functions b) on a not-for-profit basis. associated with the governance of TAFE e) to undertake research and Queensland. development on matters relating to its functions

Governing body f) to contribute to and actively TAFE Queensland’s governing body is engage with industry on matters the TAFE Queensland Board. The TAFE relating to its functions Queensland Board has seven members g) to exploit commercially TAFE constituted in accordance with the Queensland’s resources, including TQ Act. any study, research or knowledge or The previous Board term expired on 14 the practical application of any study, August 2016, but was extended to 30 research or knowledge November 2016. The new Board was h) to report to the Minister for Training appointed on the 1 December 2016. and Skills on the performance of its Functions functions TAFE Queensland has the following i) to advise and make recommendations functions under the TQ Act: to the Minister for Training and Skills about matters relevant to the a) to provide vocational education and performance of its functions and any training services other matters referred to it by the Minister for Training and Skills b) to provide further education, and other forms of education, to support and j) any other functions given to it complement the provision of vocational under an Act. education and training services

18 | tafeqld.edu.au ORGANISATIONAL STRUCTURE

The TAFE Queensland Board provides the strategic direction and vision and the Executive team operationalises the activity required to implement the Strategic Plan for the organisation.

Minister for Training and Skills

TAFE Queensland Board

Jodi Schmidt Chief Executive Officer

Mary Campbell Michael Thomas General Manager TAFE Queensland SkillsTech Chief Operating Officer

Garry Kinnon Jenny Dodd A/General Manager TAFE Queensland Brisbane Chief Academic Officer

Karen Dickinson Andrew Stuart-Murray General Manager TAFE Queensland Gold Coast Chief Financial Officer

Brent Kinnane Dean Sedgman General Manager TAFE Queensland South West Chief Information Officer

Jo Pyne Julia Smith General Manager TAFE Queensland North Chief Human Resources Officer

Paul Wilson Robert Petherbridge General Manager Executive Director, TAFE Queensland East Coast Strategic Policy and Executive Services

ANNUAL REPORT 2016-17 | 19 BOARD BUSINESS IN 2016-17

This Annual Report demonstrates some great achievements against our strategic priorities and outlines a strong performance for TAFE Queensland in 2016-17.

At the end of 2016, Minister D’Ath to Ipswich, Logan and Mt Isa, to amendment (A more sustainable, announced a changing of the guard for connect and actively engage with key responsive and transparent higher the TAFE Queensland Board. Outgoing stakeholders, employers, industry, education system). board members, including Chair, Warren community members and staff to build • Queensland Government’s Department Tapp, were recognised for their influential on reputation and better understand local of Education and Training’s VET Quality contribution to TAFE Queensland training needs, now and into the future. Framework. during the establishment and transition to a statutory body and their critical During the year, the Board has also • Submission to the Jobs Queensland role in managing the performance of played a key role in guiding the further Positive Futures: Apprenticeships and Queensland’s largest public provider development of TAFE Queensland’s safety Traineeships in Queensland. of training. culture, risk management practices, financial sustainability and strategic • Queensland Government’s Department The appointment of five new and two positioning in the highly competitive VET of Education and Training’s Advancing continuing board members will play a market. Skills for the Future: A Strategy for VET key role in shaping TAFE Queensland’s in Queensland. The TAFE Queensland Board has strategic direction over coming years • Queensland Government’s Department continued to build on its strong reputation to provide direction and guidance of Education and Training’s Advancing as a leader of VET sector policy. This is to Queensland’s largest provider of Aboriginal and Torres Strait Islander illustrated through TAFE Queensland’s vocational training. The balance of new Education and Training draft action contribution to a number of key and continuing members will provide plan. leadership continuity while reinvigorating consultation processes over the last the Board with new skills and experience 12 months. The TAFE Queensland Board will continue to meet TAFE Queensland’s emerging to engage with and influence policy within In 2016-17, TAFE Queensland provided challenges. the sector. This objective will be a key the following submissions to national focus of the Board throughout 2017-18 TAFE Queensland’s new Board has consultation processes: and will provide ongoing benefit to both set a clear strategic direction for the TAFE Queensland and the VET sector • Australian Government’s Driving organisation as TAFE Queensland more broadly. Innovation, Fairness and Excellence in continues to deliver quality and Higher Education Discussion Paper. responsive services as the state’s largest provider of further education and training. • Australian Government’s Review of the National VET Provider Collection Data During 2016-17 the Board, comprised Requirements Policy. of the Chair and six members, met their legislated requirements through the • Australian Government’s VET Student development of the TAFE Queensland Loans Eligible Course List. Strategic Plan 2017-2021 and • Australian Parliament’s Inquiry into submission of the TAFE Queensland Innovation and Creativity Inquiry. Operational Plan 2017-18 to the Minister • Pre-Budget submission to the for Training and Skills. Australian Government. During the reporting period, the Board • Submission to the Senate Inquiry in the held eight meetings and travelled Higher Education Support legislation

20 | tafeqld.edu.au PERFORMANCE MEASURES

2016-17 2016-17 TAFE Queensland Performance Measure Target/estimate Actual

Proportion of all attempted competencies successfully completed 90% 89.8%

Student post training outcome (employed or in further study after training) 88% 86.0%

Proportion of graduates satisfied with the overall quality of their training 90% 86.8%

Proportion of employers satisfied with the overall quality of training 85% 92.8%

Average cost per competency successfully completed ($) $799 $825

89.8 % 86% $799 $825

Successful competency Graduates employed or in further study The proportion of all attempted The percentage of students achieving competencies successfully completed a post training outcome (employed or was 89.78% which is on par with in further study after training) was 86% 2015-16 results and indicates that Average cost which is on par with 2015-16 results. nearly 9-out-of-10 competencies per per competency student were successfully achieved. The average cost per competency was $825 and is behind the target of $799. Performance against this measure is impacted by a % % number of variables, including 87 93 volume of training activity, type and duration of competencies delivered, class sizes and general cost increases Student satisfaction Employer satisfaction (wage and CPI increases).

The proportion of graduates satisfied The proportion of employers satisfied with the overall quality of their training with the overall quality of training was 87%, a positive result, however was 93%, significantly better than slightly behind the target for 2016-17. the target of 85%.

ANNUAL REPORT 2016-17 | 21 BOARD MEMBERS

Ms Annabel Dolphin Chair Ms Annabel Dolphin has held several independent non-executive board roles and leadership positions across the private, government and resources sectors. Possessing a unique blend of business, human resources and directorship experience, Annabel has extensive business strategy, human resource management and leadership expertise. Annabel is an Independent Non-Executive Director of North Queensland Bulk Ports as well as Chair of People and Culture Committee and Member of the Audit and Financial Risk Committee. Annabel is a Director of Mater Health Services North Queensland and currently is a member of several private Advisory Boards in mining services, manufacturing, professional services, civil construction, and retail travel. Annabel was previously a Non-Executive Director of Ergon Energy. She holds a Bachelor of Business Management, Diploma in Neuroscience of Leadership, and a Graduate of the Australian Institute of Company Directors.

Ms Louise Cox Mr Peter Dowling Ms Noela L’Estrange Member Member Member Ms Louise Cox is an experienced Board Mr Peter Dowling is an Accountant Noela L’Estrange is a highly experienced member serving as Chair, Deputy Chair, (FCPA and FCA) and Company Director. Director in both public and private Chair of Finance and Risk, and Chair He is a former Ernst and Young Tax and sectors, including education, utilities and of Governance in commercial, public Business Advisory Partner. He was made not-for profits. sector, and not for profit boards across a a Member of the Order of Australia (AM) broad sector group including education, in the General Division for services to She has expertise in in corporate professional services in legal, architecture accountancy and the community. governance and leadership, ethics, and accounting, management learning and development. She is a Fellow He has served on Government and of both AIM and AICD, a full member of consultancy and mental health. Louise is private sector boards over a 15 year a member of the Executive Committee the Queensland Law Society, and was a period. His current Board positions founding member of the Women Lawyers of the Caxton Legal Centre and a Fellow include Healthdirect Australia, Metro of CPA Australia and the Tax Institute Association of Queensland (WLAQ), of South Hospital and Health Services which she is an Honorary Life Member. of Australia, Chair of Griffith University’s Board, Workcover Queensland and Department of Accounting, Finance Lexon Insurance. She was one of the first women to be and Economics Advisory Board, and a made a Fellow of the AIM. From 2009- member of QUT’s School of Accountancy He also holds Audit Committee roles 15, she was CEO of the Queensland - School Advisory Committee. Louise as Chair or Member on a number of Law Society, the first female to hold the has previously served as a member and local government councils and State position. She is also a Director of National Chair of the Metropolitan South Institute government departments. He is also Seniors Australia. She holds a BA(Hons), of TAFE Advisory Council from December the Honorary Queensland Consul for LL.B and a Masters of Administration. 2008 to June 2014, and as a Director Botswana. Peter was a member of the of Open Minds and ThomsonAdsett inaugural TAFE Queensland Board. Architects.

22 | tafeqld.edu.au Mr Peter Price Ms Deborah Wilson Mr Shaun Coffey Member Member Member Peter began his career in the electricity Deborah is an experienced Company Shaun Coffey is an experienced Chair, industry in 1981 after attaining an Director having held several independent Non-Executive Director and Chief Honours Bachelor Degree in Engineering board roles across government, the Executive specialising in leadership and and a Masters in Engineering Science at private sector, and a listed organisation. strategy, capacity building and R&D the University of Queensland. Currently on the board of ThomsonAdsett management. Architects and Australia’s CEO Challenge He was an Executive General Manager in including various committee positions - He has a significant portfolio of Energex from March 2006 to November Strategy and Vision, People and Culture governance experience that was 2016 leading Programming, Procurement and Finance and Audit. developed alongside a successful career and Services, Network Performance in executive management in Australia and and Asset Management business units. Deborah is currently the General New Zealand. He was elected a Fellow of His senior management experience Manager at OnTalent, a boutique talent the Australian Academy of Technological has seen him involved in all aspects of management organisation. Having Sciences and Engineering in 2004, and a the energy industry that has led him to spent some 20+ years in the fast paced Companion of the Royal Society of New become a recognised industry leader. and highly competitive recruitment and Zealand in 2009. Peter has recently be appointed as careers sector, Deborah reflects on Energy Queensland’s Asset Safety & sales cultures, global transformations He has been a Fellow of the Australian Performance Team with a commitment and digital disruptions that continue Institute of Company Directors since to ensure that Queensland distribution to challenge individuals and business. 2006. Shaun has worked in both the electricity assets perform safely and She has held executive roles of Chief private and public sectors, and in for- optimally and deliver exceptional value for Executive Officer and Managing Director profit and not-for-profit organisations. His our customers over all timeframes. of a listed recruitment company. governance experience spans various industry sectors including agriculture, He has a strong background in Deborah is a Fellow of the Institute of animal health, pharmaceuticals, Queensland’s skills and training sector Company Directors and holds a Master of food processing, industrial R&D, as Chairperson of Energy Skills Organisational Leadership. She was also manufacturing, and renewable energy. Queensland, a member of the TAFE a prior member of the Brisbane North Reform Board, the inaugural TAFE Institute of TAFE Council and Director of Currently Shaun leads a governance, Queensland Board and (former) the Southbank Institute of Technology. leadership and strategy advisory service Chairperson of Skills Tech Australia. Peter operating internationally. holds an Honours Bachelor Degree in Engineering and a Masters in Engineering Science and is also a Procurement Professional (MCIPS) and a Fellow of the Australian Institute of Company Directors. He has a strong commitment to safety, effective risk management, and disruptive technologies.

ANNUAL REPORT 2016-17 | 23 COMMITTEES

Audit Finance and Risk The organisation’s compliance obligations The specific scope of work is set by the annual audit plan which for Management Committee also remained in focus for the committee, aided by the involvement of internal 2016-17 included: This committee advises the Board auditors PricewaterhouseCoopers, in • review of cost management on the quality of external operating conjunction with the Queensland Audit controls, reviews financial risks, internal Office, to deliver a program of audit work • review of ICT security framework and external audit functions, financial for 2016-17. • review of asset management statements and risk management. The audit function is managed through • review of fraud management In 2016-17, the committee continued its this committee and is used to determine focus on embedding TAFE Queensland’s whether TAFE Queensland’s risk • review of financial services provision. Risk Management Framework with a goal management controls and governance The committee continued to provide of improving the visibility and management processes, as designed and represented guidance and significant input into work of risks faced by the business. by management, is adequate and health and safety strategies with the functioning in a manner to ensure: goal of continuous improvement and TAFE Queensland’s risk management implementation of a consistent safety framework includes policy and • risks are appropriately identified and culture throughout the organisation until procedures that are based on the managed January 2017 when the newly appointed approach that TAFE Queensland will be • interaction with the various groups Board made the decision to transfer risk aware, responsive, agile and resilient involved with governance occurs as responsibility for work health and safety and allow for the review and addressing needed oversight to the People, Culture and of risks that have the potential to effect Safety Committee (PCSC). the strategic and operational objectives • significant financial, managerial, and operating information is accurate, of our organisation. TAFE Queensland’s risk management and reliable, and timely internal audit activities are cognisant of TAFE Queensland conducts risk key legislative requirements, such as the management activities in accordance • employees’ actions are in compliance TQ Act and the Financial Accountability with the international standard for risk with policies, standards, procedures, Act 2009. The activities were also management. The committee has been and applicable laws and regulations undertaken with due regard to the focussed on maturing four risk attributes: • resources are acquired economically, Queensland Treasury Audit Committee risk leadership, knowledge management, used efficiently, and are adequately Guidelines 2012. governance and assurance, along with protected resources, tools and processes. • programs, plans and objectives are The members of the Audit, Finance and Risk Management Committee for 2016-17 The Board maintain a risk appetite that achieved were Peter Dowling (Chair), Peter Price guide the decision making frameworks • quality and continuous improvement and Darrell Butcher up to 30 November across the organisation and manages are fostered in TAFE Queensland’s 2016. The newly appointed Board held quarterly reviews of known and emerging governance and internal control its first meeting on 17 January 2017 risks via the TAFE Queensland Executive, process and reconfirmed Peter Dowling as the this committee and the Board, including continuing Chair of this committee, the establishment and monitoring of • significant legislative or regulatory Shaun Coffey and Louise Cox as mitigation strategies. issues impacting TAFE Queensland are recognised and addressed properly. members and Annabel Dolphin (Board Chair) as an observer.

24 | tafeqld.edu.au People, Culture and Safety Committee The role of this Committee is to provide advice on appointments, retirements and removal of Board members and to establish a process for the regular evaluation of the Board, Executive Directors and senior staff. The Committee also advises on the appointment and remuneration of the CEO.

In February 2017, as part of the annual review of Board and Committee terms of reference, the Board resolved to change the name of the Remuneration and Nomination Committee to the People, Culture and Safety Committee recognising the importance of TAFE Queensland’s commitment to providing a safe, healthy and productive working environment for all people.

During the year, this Committee played a significant role in the Chief Executive Officer’s performance review for 2016- 17, appointment of the new General Manager for TAFE Queensland Gold Coast and new General Manager for TAFE Queensland Brisbane and the appointment of the new Chief Human Resources Officer. In addition, the Committee provided guidance and input into the High Performance Scheme including development of the Chief Executive Officer’s key performance indicators and Performance Management Framework.

The members of this committee in 2016- 17 were Anita Brown (Chair), Elizabeth Honeycombe and Vivienne Mallinson and new members endorsed at 17 January 2017 Board Meeting – Deborah Wilson (Chair), Annabel Dolphin, Noela L’Estrange and Peter Price.

ANNUAL REPORT 2016-17 | 25 OTHER REPORTING REQUIREMENTS

Workforce planning and Our Leadership Capability Framework is Employee relations framework performance being used by TAFE Queensland Services staff in their performance development Until 4 January 2017, TAFE Queensland’s workforce operated under a number of Our annual Employee Engagement conversations, as well as guiding the industrial instruments: Survey continues to provide valuable leadership and coaching development feedback from staff to inform our framework for TAFE Queensland. • the TAFE Teachers Award – State 2012 workforce strategy. We had a strong Our staff awards have now been and the Senior Colleges Awards – response rate to the 2017 Employee State 2012 as well as the Department Engagement Survey – 78% for TAFE embedded across TAFE Queensland, with the third state awards ceremony of Education, Training and Employment Queensland overall – and a good TAFE Educational Employees Certified response rate across all regions. further enhancing our ability to reward high achievers. The TAFE Queensland Agreement 2012 – for teaching staff. To ensure we remain the market leader High Performance Scheme is also in • the Public Service Award – State in high quality education and training, place, which rewards senior leaders who 2012, the Employees of Queensland TAFE Queensland’s refreshed workforce achieve stretch targets. Government Departments (Other strategy follows the employment lifecycle. than Public Servants) Award – State Networked leadership is now part of the 2012, the Building Trades Public vernacular of TAFE Queensland, with Our Educator Capability Framework, Sector Award – State 2012 and the leaders understanding the need to share which guides our educational delivery Engineering Award – State 2012 and use strengths with each other to be staff in their development, has been as well as the State Government effective leaders. introduced and is being used in the new Departments Certified Agreement performance planning and development 2009 – for non-teaching staff. process. The safety and well-being of all our employees, students and industry On 5 January 2017 the TAFE Queensland The new performance planning and partners who visit our sites continues to (TAFE Services Employees) Certified development process, which emphasises be a focus. Recent Workplace Health Agreement 2016 and TAFE Queensland performance conversations and alignment and Safety (WHS) audit results indicate Educators Certified Agreement 2016 were to the TAFE Queensland Strategic Plan, a significant improvement across TAFE certified and came into effect. has been introduced to all staff across Queensland. TAFE Queensland. At the same time, the TAFE Queensland Our vision of Safety Leadership: Award – State 2016 also came into ‘Everybody Safe at Work’ now takes an effect. The Award and Agreements holistic, strategic approach to WHS with work together to set the employment a focus on continuing to embed a safety conditions for most of our employees. culture across TAFE Queensland. Individual Employment Agreements are used to engage our executive staff.

26 | tafeqld.edu.au Public sector ethics Information systems and Paper based personnel files have been digitised to improve information search TAFE Queensland is defined as a record keeping and retrieval and a program is planned Queensland public service agency for With the increasing global cyber- to extend the scope and management the purposes of the Public Sector Ethics security risks to corporate and personal of digitised records under a Queensland Act 1994. For this reason, there is an information, TAFE Queensland has taken State Archives compliant digitisation obligation to comply with the Code of a proactive response by adopting the policy. Conduct for the Queensland Public ISO/IEC 27001 Information Security Service. This year our HP Records Manager Management Standards. We have (HPRM), was upgraded to its next commenced design and implementation All TAFE Queensland employees are given version, HP Enterprise Content of a standards compliant Information access to appropriate education and Manager (HPECM), providing additional Security Management System (ISMS), training about public sector ethics as part document management features and taking a risk based approach to TAFE Queensland’s Orientation Program positioning TAFE Queensland to take information security with clear executive (which contains a mandatory unit on the advantage of the latest desktop operating accountabilities and a controls framework Code of Conduct.) This unit is available environments. online to all employees at all times and for how our people, processes and can be used at regular intervals during technology work together to secure Our Information Management Framework their employment as required. information. identifies the disciplines necessary to manage information efficiently and The ISMS represents a program of work The Working with TAFE: Conduct, in compliance with legislation and with progressive operationalisation over Ethics and Performance Policy is standards. the basis of the TAFE Queensland 18 months. framework of administrative human This year we have added or revised Analytics remains an organisational focus resource procedures and management policies, procedures or guidelines for across TAFE Queensland’s corporate practices. These have proper regard to recordkeeping, archiving, Right to and regional offices; developing new the ethics principles and values of TAFE Information, privacy, and information information assets and contributing Queensland. There is a strong alignment security to the policy framework. performance dashboards to the corporate with the Code of Conduct for the data warehouse. Queensland Public Service. External scrutiny Training has taken the form of basic and In addition, the planning processes of TAFE Queensland was not subject to advanced user sessions reinforced with TAFE Queensland are congruent with external scrutiny for this reporting period. facilitated workshops to develop analytical the public sector ethics principles and skills across the organisation. incorporate integrity and accountability into our strategies, objectives and TAFE Queensland has continued to actions. Integral to the framework of improve its recordkeeping maturity with our employee performance agreements an electronic document store now in is the requirement that our behaviours excess of 150,000 records including incorporate the ethical priorities of the executive correspondence and business Public Sector Ethics Act 1994. processes for finance, human resources and general administration.

ANNUAL REPORT 2016-17 | 27 FINANCIAL STATEMENTS 2016 –17

Contents

Statement of Comprehensive Income 29 Statement of Financial Position 30 Statement of Changes in Equity 31 Statement of Cash Flows 32

1. Corporate identity 33 2. Basis of preparation 33 3. Joint arrangements 34 4. Controlled entities 34 5. Sales of goods and services 35 6. Grants and contributions 35 7. Employee expenses 36 8. Supplies and services 37 9. Other expenses 37 10. Cash and cash equivalents 38 11. Receivables 39 12. Property, plant and equipment 40 13. Intangible assets 43 14. Payables 45 15. Employee benefits 45 16. Other current liabilities 46 17. Commitments for expenditure 46 18. Contingencies 47 19. Financial instruments 47 20. Budget vs actual comparison 50 21. Key management personnel 55 22. Related party transactions 58 23. New and revised accounting standards 58 24. Future impact of accounting standards not yet effective 59 25. Events occurring after balance date 59

28 | tafeqld.edu.au STATEMENT OF COMPREHENSIVE INCOME for the year ended 30 June 2017

2017 2016 Notes $'000 $'000 Income Sales of goods and services 5 278,328 270,269 Grants and contributions 6 396,144 360,788 Other income 12,689 14,376 Total income 687,161 645,433

Expenses Employee expenses 7 397,965 389,269 Supplies and services 8 250,239 225,586 Grants and subsidies 1,889 1,227 Depreciation and amortisation 12,013 7,001 Impairment of non-current assets - 7,022 Other expenses 9 5,093 3,368 Total expenses 667,201 633,474

Operating result 19,960 11,959

Other Comprehensive Income Increase (decrease) in asset revaluation surplus 58 68 Total Other Comprehensive Income 58 68

Total comprehensive income for the year 20,018 12,027

The accompanying notes form part of these statements.

ANNUAL REPORT 2016-17 | 29 STATEMENT OF FINANCIAL POSITION as at 30 June 2017

2017 2016 Notes $'000 $'000 Current assets Cash and cash equivalents 10 216,185 231,196 Receivables 11 100,738 82,883 Inventories 852 663 Other current assets 8,039 7,966 Total current assets 325,813 322,709

Non-current assets Property, plant and equipment 12 42,089 28,668 Intangible assets 13 28,101 15,448 Total non-current assets 70,190 44,116

Total assets 396,003 366,825

Current liabilities Payables 14 42,328 39,233 Employee benefits 15 18,967 21,953 Other current liabilities 16 44,501 36,751 Total current liabilities 105,796 97,937

Non-current liabilities Total non-current liabilities - -

Total liabilities 105,796 97,937

Net assets 290,207 268,888

Equity Contributed equity 170,096 168,795 Accumulated surplus / (deficit) 119,986 100,025 Asset revaluation surplus 125 68 Total equity 290,207 268,888

The accompanying notes form part of these statements.

30 | tafeqld.edu.au STATEMENT OF CHANGES IN EQUITY for the year ended 30 June 2017

Accumulated Asset Contributed Surplus / Revaluation TOTAL Equity (Deficit) Surplus $’000 $’000 $’000 $’000 Balance at 1 July 2015 88,067 - 151,263 239,329 Net transfers in/(out) from other - - 17,532 17,532 Queensland Government entities Operating result 11,959 - - 11,959 Increase in asset revaluation surplus - 68 - 68 Balance at 30 June 2016 100,025 68 168,795 268,888

Net transfers in/(out) from other - - 1,301 1,301 Queensland Government entities Operating result 19,960 - - 19,960 Increase in asset revaluation surplus - 58 - 58 Balance at 30 June 2017 119,986 125 170,096 290,207

The accompanying notes form part of these statements.

ANNUAL REPORT 2016-17 | 31 STATEMENT OF CASH FLOWS for the year ended 30 June 2017

2017 2016 Notes $'000 $'000 Cash flows from operating activities Sales of goods and services 293,420 284,360 Grants and contributions 374,708 357,799 GST input tax credits from ATO 24,260 19,419 Interest received 4,780 6,555 Other receipts 6,640 6,773 Employee expenses (401,898) (386,521) Supplies and services (268,938) (251,237) Grants and subsidies (1,889) (1,227) GST remitted to ATO (11,774) (6,893) Other payments (2,414) (2,555) Net cash provided by operating activities 10 16,896 26,473

Cash flows from investing activities Sales of property, plant and equipment 50 82 Payments for property, plant and equipment (13,110) (2,317) Payments for intangibles (18,848) (15,297) Net cash used in investing activities (31,907) (17,532)

Net increase in cash and cash equivalents (15,012) 8,940 Cash and cash equivalents at beginning of financial year 231,196 222,256 Cash and cash equivalents at end of financial year 10 216,185 231,196

The accompanying notes form part of these statements.

32 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

1. Corporate identity New accounting standards early adopted the fair value measurement is categorised and/or applied for the first time in these in its entirety in the same level of the TAFE Queensland was established financial statements are outlined in fair value hierarchy as the lowest level TAFE as a statutory body under the Note 23 New and Revised Accounting input that is significant to the entire Queensland Act 2013 on 1 July 2013. Standards. measurement. TAFE Queensland is a not-for-profit entity governed by an independent board. The financial statements are authorised Further information about the for issue by the Chairperson, TAFE assumptions made in measuring fair value TAFE Queensland is the largest and most Queensland Board, the Chief Executive is included in Note 12 Property, Plant experienced provider of VET in the state, Officer, and Chief Financial Officer at and Equipment, and Note 19 Financial with a history of serving Queensland’s the date of signing the Management Instruments. communities for over 130 years. Certificate. (c) Presentation Each year TAFE Queensland enrols over (b) Measurement of fair values 120,000 students across a network Items included in the financial statements of over 50 campuses in Queensland, TAFE Queensland’s accounting policies are measured using the currency of in employers’ workplaces, online and disclosures require the measurement the primary economic environment in and in markets offshore. Our offering of fair values for non-financial assets which the entity operates (‘the functional spans foundation skills and entry level relating to property, plant and equipment currency’). The financial statements are qualifications to higher education degrees and financial instruments. Fair value presented in Australian dollars, which across more than 500 programs. is defined as the price that would be is TAFE Queensland’s functional and received to sell an asset or paid to presentation currency. 2. Basis of preparation transfer a liability in an orderly transaction between market participants at the Foreign currency transactions are (a) Compliance with prescribed measurement date. translated into the functional currency requirements using the average exchange rates All assets and liabilities for which fair value prevailing each month in which These financial statements are general is measured or disclosed in the financial transactions occur. Foreign exchange purpose financial statements which have statements are categorised within the gains and losses resulting from the been prepared in accordance with: following fair value hierarchy based on the settlement of such transactions and • applicable Australian Accounting inputs used in the valuation techniques as from the translation of monetary assets Standards (AASBs) and Interpretations follows: and liabilities denominated in foreign currencies at year end exchange rates are • Financial Accountability Act 2009 • Level 1: quoted prices in active generally recognised in profit or loss. markets for identical assets or • Financial and Performance liabilities. Amounts included in the financial Management Standard 2009 statements have been rounded to • Level 2: inputs other than quoted • Queensland Treasury’s Minimum the nearest thousand dollars, unless prices included in Level 1 that are Reporting Requirements for reporting disclosure of the full amount is specifically observable for the asset or liability, periods beginning on or after 1 July required. either directly or indirectly. 2016 • Level 3: inputs for the asset or liability Comparative information has been • Statutory Bodies Financial that are not based on observable restated where necessary to be Arrangement Act 1982 market data (unobservable inputs). consistent with disclosures in the current • other authoritative pronouncements. reporting period. If the inputs used to measure the fair value of an asset could be categorised in different levels of the fair value hierarchy,

ANNUAL REPORT 2016-17 | 33 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

2. Basis of preparation 3. Joint arrangements 4. Controlled entities (continued) Joint arrangements exist when two or The following entity is controlled by TAFE more parties have joint control. Joint Queensland: (d) Use of estimates and judgements control is the contractually agreed sharing Directly Controlled The preparation of financial statements of control of an arrangement, which exists requires management to make estimates, only when decisions about the relevant Name: TAFE Queensland International judgements, and assumptions that affect activities require the unanimous consent Education Pty Ltd of the parties sharing control. the application of accounting policies Purpose and Principal Activities: and the reported amounts of assets, During 2016-17 TAFE Queensland Deliver training services and provide liabilities, income, and expenses. The partnered with Sunshine Coast Hospital international development assistance. estimates and associated assumptions and Health Service (SCHHS) and % Interest in Entity & Basis for Control: are based on historical experience and University of Sunshine Coast (USC) in the 100% interest in ordinary share capital other factors that are considered relevant. operation of the Sunshine Coast Health enabling control of majority voting rights. Actual results may differ from these Institute (SCHI). SCHI operates as a joint estimates. Estimates and underlying arrangement under an unincorporated Financial Information: assumptions are reviewed on an ongoing joint venture agreement, based at the basis. Revisions to accounting estimates Total Assets: 2017: $1.315m new Sunshine Coast University Hospital. are recognised in the period in which Total Revenue: 2017: $6.805m The primary aims of SCHI are to advance the estimate is revised and in any future Total Liabilities: 2017: $1.085m the education of trainee medical officers, periods affected. nurses, midwives, and other health care Total Operating Result: 2017: $0.230m In particular, information about significant professionals, while providing outstanding In July 2016 TAFE Queensland areas of estimation, uncertainty and patient care and extending research participated, with the approval of the critical judgements in applying accounting knowledge. Each partner has rights Treasurer, in the formation of TAFE policies that have the most significant and obligations to the assets, liabilities, Queensland International Education Pty effect on the amount recognised in the revenue and expenses of SCHI. Ltd (TQIE) and controls 100% of the share financial statements are described in the TAFE Queensland has accounted for its capital and voting rights in the company. following notes: interest in the joint arrangement, including TQIE’s registered office is in Brisbane, • Note 11 Receivables recognising its share of assets, liabilities and its purpose is delivering training and expenses jointly held/incurred, services and providing international • Note 16 Other current liabilities. in accordance with AASB 11 Joint development assistance and support Operations. to the Commonwealth Department of Foreign Affairs and Trade (DFAT) and to The initial share allocation under the joint any other entity engaged in the provision arrangement is: of such services from time to time.

• Sunshine Coast Hospital and The predominant source of revenue for Health Service: 52.6% TQIE is earned through sub-contracting • University of from TAFE Queensland for the delivery Sunshine Coast: 23.7% of services under the Australia Pacific Technical College (APTC) contract with • TAFE Queensland: 23.7% DFAT. In 2016-17 TQIE recognised revenues totalling $6.805m in relation to services provided to TAFE Queensland.

The transactions and balances of TQIE are immaterial to TAFE Queensland and the economic entity and therefore have not been consolidated in financial statements.

34 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

2017 2016 5. Sales of goods and services $'000 $'000 Student fees and charges 165,021 162,654 Fees for training services 110,113 104,656 Sales of goods and ancillary services 3,193 2,959 Total 278,328 270,269 Sales of goods and services are recognised as revenues when it has been earned and can be measured reliably with a sufficient degree of certainty. Accrued revenue is recognised if the revenue has been earned but not yet invoiced.

6. Grants and contributions Queensland government grants and contributions – Queensland government subsidised training 156,703 141,235 – VET Purchasers grant 134,000 134,000 – Rental support grant 47,786 40,526 – Corporate operating grant 33,246 34,158 – Other grants and contributions 14,887 4,017 Commonwealth government grants and contributions 4,541 3,389 Other donations, sponsorships, and contributions 4,980 3,463 Total 396,144 360,788 Grants, contributions, donations and gifts received that are non-reciprocal in nature are recognised as revenue on receipt or when it is probable that the economic benefits will flow to TAFE Queensland, has a right to receive the contribution, and the value of that benefit can be reliably measured. Grants received that are reciprocal in nature are recognised over the term of the arrangements. TAFE Queensland’s cost disadvantage in the market is recognised by the VET Purchaser’s grant, which funds TAFE Queensland for the differential staffing costs between public and private training providers. Queensland government subsidised training relates to the component of course fees that is received for eligible students from the Queensland government.

ANNUAL REPORT 2016-17 | 35 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

2017 2016 7. Employee expenses $'000 $'000 Salaries and wages 280,035 273,068 Annual leave 28,965 28,052 Long service leave 6,853 6,576 Employer superannuation contributions 38,517 37,116 Other employee benefits 21,115 22,629 Payroll tax and fringe benefits tax 17,444 16,476 Other employee-related expenses 5,036 5,353 Total 397,965 389,269 The number of employees as at 30 June 2017, including both full-time employees and part-time employees measured on a full- time equivalent basis (reflecting Minimum Obligatory Human Resource Information (MOHRI)) is 4,072 (4,174 full time equivalent 2015-16).

Salaries, wages and sick leave Queensland Government’s Annual Leave and measured as the present value Central and Long Service Leave Central of expected future payments to be Salaries and wages due but unpaid at Schemes. A levy is payable to these made in respect of services provided reporting date are recognised as a liability schemes to cover the cost of employees’ by employees up to the reporting date. at current salary and wage rates. Prior annual leave (including leave loading Consideration is given to the expected history indicates that on average, sick and on-costs) and long service leave. future wage and salary levels, experience leave taken each reporting period is less These levies are expensed in the period of employee departures, and periods of than the entitlement accrued. As sick in which they are payable. Amounts service. Expected future payments are leave is non-vesting, a liability for unused paid to employees for annual leave and discounted using marked yields at the sick leave entitlements is not recognised. long service leave are claimed back reporting date on government bonds An expense is recognised for this leave from the schemes quarterly in arrears. with terms to maturity and currency when taken. TAFE Queensland does not recognise a that match, as closely as possible, the provision for annual leave or long service estimated future cash outflows. Annual leave and long service leave leave in the financial statements as these Superannuation schemes TAFE Queensland employs people in liabilities are held, and reported, on a whole-of-government basis. Australia under state-based awards TAFE Queensland contributes to the State and it also employs people overseas in For employees employed under foreign Government Superannuation Contribution connection with APTC in accordance with conditions of employment, a liability for Scheme (QSuper) for employees under the laws of the local jurisdictions in which annual leave accrued up to the end of both the defined benefit scheme and the APTC operates – Fiji, Vanuatu, Papua the reporting period is recognised based accumulation superannuation scheme. New Guinea, and Solomon Islands. on current salary and wage rates, and TAFE Queensland also contributes to several other externally manage For employees on Queensland- includes employer related on-costs. The accumulation superannuation schemes. based conditions of employment, liability for long service leave is recognised Contributions are expensed in the period TAFE Queensland is a member of the in the provision for long service leave in which they are paid or payable.

36 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

2017 2016 8. Supplies and services $'000 $'000 Contractors 43,075 28,835 Property rental 50,792 49,196 Property, information technology support services, and transport 86,091 79,503 Travel and accommodation 8,510 6,847 Agents commissions 3,815 2,937 Advertising and promotions 9,776 10,700 Training materials 9,709 9,693 Printing and stationery 4,837 4,387 Minor equipment purchases 10,098 7,423 Subscriptions, books, and publications 3,976 4,467 Finance, human resources, and support services 4,001 6,208 Other supplies and services 15,559 15,390 Total 250,239 225,586

9. Other expenses Other expenses includes remuneration to auditors. Total audit fees quoted by the Queensland Audit Office relating to the 2016-17 financial statements are $173,000 (2016 $153,000).

ANNUAL REPORT 2016-17 | 37 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

2017 2016 10. Cash and cash equivalents $'000 $'000 Cash at bank 72,557 70,777 Queensland Treasury Corporation Capital Guaranteed Cash Fund 143,628 160,419 Total 216,185 231,196 Cash and cash equivalents comprise cash on hand, cheques receipted but not yet banked, and other short term highly liquid investments. Cash at bank includes educational bequests (including interest earnings) of $0.425m (2015-16 $0.423m).

Reconciliation of operating Result to Net Cash provided by Operating Activities Operating Result 19,960 11,959

Non-cash items included in operating result: Depreciation and amortisation 12,013 7,001 Asset Impairment - 7,022 (Gain)/Loss on sale of property, plant and equipment 339 63 Net SCHI contribution / write-off of assets (5,160) -

Change in assets and liabilities: (Increase)/decrease in receivables (17,722) 5,875 (Increase)/decrease in GST input tax credits receivable (247) (5,105) Increase/(decrease) in GST payable 114 4,086 (Increase)/decrease in inventories (189) (91) (Increase)/decrease in other current assets (73) 725 Increase/(decrease) in accounts payable 3,095 (1,857) Increase/(decrease) in accrued employee benefits (2,985) 2,802 Increase/(decrease) in other liabilities 7,750 (6,007) Net cash provided by operating activities 16,896 26,473

38 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

2017 2016 11. Receivables $'000 $'000 Current Trade debtors 23,660 29,857 Less: Allowance for impairment loss (4,002) (2,244) 19,659 27,613

GST receivable 3,910 3,777 Accrued revenue 70,695 45,112 Other receivables 6,475 6,382 Total 100,738 82,883 Receivables are recognised at amounts due at the time of sale or service delivery. Trade debtors are generally due for settlement 30 days from invoice date. Other receivables are due in accordance with their contractual terms. Collectability of trade debtors is reviewed on an ongoing basis with provision being made for impairment as a proportion of the age of the debt. Individual debts that are uncollectable are written off when identified. Movements in the provision for impairment are recognised as an expense in that period. All known bad debts were written-off at 30 June 2017. Receivables and payables are stated with GST included. The net amount of GST recoverable from the Australian Taxation Office is includes as a current asset.

ANNUAL REPORT 2016-17 | 39 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

2017 2016 12. Property, plant and equipment $'000 $'000 Buildings: At fair value 5,084 4,854 Less: Accumulated depreciation (3,579) (3,311) Carrying amount 1,506 1,543

Plant and equipment: At cost 105,251 98,146 Less: Accumulated depreciation (72,891) (72,596) Carrying amount 32,361 25,550

Work in progress: Gross 8,223 1,575

Carrying amount 42,089 28,668

Machinery of Government Changes

DET transferred plant and equipment to TAFE Queensland in accordance with Ministerial approval received from the Attorney-General and Minister for Justice and Minister for Training and Skills on 5 March 2017. The effective date of the transfer was close of business on 31 March 2017.

The increase in assets of $1.301m has been accounted for as an increase in contributed equity as disclosed in the Statement of Changes in Equity.

40 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

12. Property, plant and equipment Plant & Work in (continued) Buildings TOTAL Closing balances and reconciliation of Equipment Progress carrying amount

2017 2017 2017 2017 $’000 $’000 $’000 $’000 Gross 5,084 105,251 8,223 118,558 Less: Accumulated depreciation (3,579) (72,891) - (76,469) Carrying amount at 30 June 2017 1,506 32,361 8,223 42,089

Represented by movements in carrying amount:

Carrying amount at 1 July 2016 1,543 25,550 1,575 28,668 Acquisitions (including upgrades) 25 780 12,305 13,110 Transfers in - 6,461 - 6,461 Disposals - (389) - (389) Transfers between asset classes - 6,095 (5,658) 438 Net revaluation increments in operating surplus/(deficit) 58 - - 58 Depreciation expense (120) (6,137) - (6,256)

Carrying amount at 30 June 2017 1,506 32,361 8,223 42,089

2016 2016 2016 2016 $’000 $’000 $’000 $’000 Gross 4,854 98,146 1,575 104,575 Less: Accumulated depreciation (3,311) (72,596) - (75,907) Carrying amount at 30 June 2016 1,543 25,550 1,575 28,668

Represented by movements in carrying amount:

Carrying amount at 1 July 2015 1,588 4,744 - 6,332 Acquisitions (including upgrades) - 2,317 - 2,317 Transfers in - 17,532 - 17,532 Disposals - (128) - (128) Transfers between asset classes - - 1,575 6,751 Net revaluation increments in operating surplus/(deficit) 68 - - 68 Depreciation expense (113) (4,090) - (4,203)

Carrying amount at 30 June 2016 1,543 24,550 1,575 28,688

ANNUAL REPORT 2016-17 | 41 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

12. Property, plant and approach. Valuations are undertaken valid estimation of the assets’ fair values annually to ensure that the carrying value at reporting date. The indices applied equipment (continued) of the assets does not differ materially in 2016-17 were prepared by quantity Asset classes from that which would be determined surveyor firm Gray, Robinson & Cotterell using fair value at the end of the reporting (GRC) on behalf of DET. With similar Each class of property, plant and period. Due to the specialised nature assets as DET within this asset class, equipment is carried at fair value or cost of this class of asset where there is TAFE Queensland has adopted the less, where applicable, any accumulated generally no active market, the fair value recommended index of 4.38%. depreciation and impairment losses. is determined using information from a Items of property, plant and equipment variety of sources. GRC has undertaken sensitivity analysis with a total value in excess of the prior to determining the recommended following thresholds are recognised in the The fair value measurement for buildings Building Price Index, to ensure that the year of acquisition: of $1.506m ($1.543m 2015-16) has been values are reflective and are relative to categorised as a Level 3 in the fair value other assets of a similar nature. Through Class of fixed asset Threshold hierarchy (refer to Note 2(b)). this process, which is undertaken Buildings $10,000 annually, management assesses and Revaluations using independent Plant and equipment $5,000 confirms the relevance and suitability of professional valuer or internal expert indices provided by GRC based on our Acquisition of property, plant and appraisals are undertaken at least once own particular circumstances. equipment every five years. The effective date of the last specific appraisal for TAFE The current value in use is considered to Acquisitions of property, plant and Queensland’s building was 30 June 2015, materially reflect highest and best use for equipment are initially recorded at cost. conducted by quantity surveyor firm Gray, all property, plant and equipment items. Cost is determined as the fair value of Robinson & Cotterell (GRC). consideration given to acquire the asset Depreciation expense plus costs incidental to the acquisition, The replacement cost estimate was including engineering design fees and all prepared from plans and elevations Property, plant and equipment is other establishment costs. together with available schedules and depreciated on a straight-line basis so specifications. Where this standard of as to allocate the net cost or revalued Costs incurred subsequent to the initial supplied information was not available amount of each asset, less any estimated asset purchase are capitalised when the GRC determined appropriate information residual value, progressively over its expenditure improves the condition of from site surveys that were conducted. estimated useful life to TAFE Queensland. the asset beyond its originally assessed GRC applied a combination of pricing standard of performance or capacity. methodologies all of which were adjusted Straight line depreciation is used as that to reflect the anticipated construction is consistent with the consumption of Asset valuation market as at the effective reporting service potential of these assets over their date. Detailed estimates were also used useful life to TAFE Queensland. Each class of property, plant and to determine the cost of replacing the equipment is carried at fair value or cost, Any expenditure that increases the existing assets with a modern equivalent less any accumulated depreciation and originally assessed capacity or service asset. impairment losses. Fair value is measured potential of an asset is capitalised and the in accordance with AASB 116 Property, The building asset class was not new depreciable amount is depreciated Plant and Equipment and Queensland specifically appraised in the reporting over the life of the asset. Treasury’s Non-Current Asset Policies for period, however previous valuations Assets under construction (work-in- the Queensland Public Sector. have been materially kept up-to-date progress) are not depreciated until via the application of relevant indices. Buildings are measured at fair value construction is complete and the asset is TAFE Queensland ensures that the using a depreciated replacement cost put to use or is ready for its intended use, application of such indices results in a whichever is earlier. These assets are then

42 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

12. Property, plant and adjusted if appropriate. The estimated Gains and losses on disposals useful lives for each class of depreciable equipment (continued) assets are: Gains and losses on disposals are determined by comparing proceeds reclassified to the relevant class within Class of fixed asset Useful life with the carrying amount of the asset at property, plant, and equipment. (years) the time of disposal. These gains and Depreciation methods, estimated useful Buildings 25 - 80 losses are included in the Statement of Comprehensive Income. lives and residual values of property, plant Plant and equipment 3 - 20 and equipment are reviewed annually and

2017 2016 13. Intangible assets $'000 $'000 Intellectual property: At cost 13,325 3,240 Less: Accumulated amortisation (6,124) (1,790) Carrying amount 7,202 1,449

Software purchased: At cost 9,268 13,333 Less: Accumulated amortisation (8,117) (11,400) Carrying amount 1,151 1,933

Software internally generated: At cost 24,845 24,845 Less: Accumulated amortisation (24,705) (24,517) Carrying amount 140 328

Other intangible assets: At cost 623 623 Less: Accumulated amortisation (237) (140) Carrying amount 387 483

Work in progress: Gross 19,222 11,254

Carrying amount 28,101 15,448

ANNUAL REPORT 2016-17 | 43 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017 13. Intangible assets (continued) (438) 2017 2017 2016 2016 $’000 $’000 (2,798) (5,757) (7,022) (6,751) 18,848 15,280 15,448 16,739 67,283 53,295 TOTAL TOTAL (39,182) (37,847) 2017 2017 2016 2016 $’000 $’000 Work in Work in Progress Progress

2017 2017 2016 2016 $’000 $’000 Other Other Other Assets Assets Intangible Intangible Intangible 2017 2017 2016 2016 $’000 $’000 Software Software Software Internally Internally Internally Generated Generated 2017 2017 2016 2016 $’000 $’000 Software Software Software Purchased Purchased

- - - - (7,022) 2017 2016 $’000 $’000 Property Property Intellectual Intellectual Intellectual Carrying amount at 30 June 2016 1,449 1,933 328 483 11,254 15,448 Carrying amount at 30 June 2017 7,202 1,151 140 387 19,222 28,101 Amortisation expense (1,236) (1,426) - (1) - Amortisation expense (4,334) (1,004) in operating surplus/ Impairment losses recognised (deficit) (323) (97) - Transfers between asset classesTransfers 10,086 222 135 between asset classesTransfers - (10,880) 1,971 1,362 - 484 (10,568) Acquisitions (including upgrades) - -Acquisitions (including upgrades) - - - 18,848 - - - 15,280 Represented by movements in carrying amount: Carrying amount at 1 July 2016 1,449 1,933 Represented by movements in carrying amount: 328Carrying amount at 1 July 2015 483 11,254 715 1,998 463 - 13,563 Carrying amount at 30 June 2017 7,202 1,151 140Carrying amount at 30 June 2016 387 19,222 1,449 28,101 1,933 328 483 11,254 15,448 Less: Accumulated amortisation (6,124) (8,117) (24,705)Less: Accumulated amortisation (237) - (1,790) (11,400) (24,517) (140) - Gross 13,325Gross 9,268 24,845 623 19,222 3,240 13,333 24,845 623 11,254 Closing balances and reconciliation Closing balances and reconciliation of carrying amount

44 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

13. Intangible assets Amortisation Impairment

(continued) Amortisation is recognised on a straight- The carrying amounts of TAFE Intangible assets with a cost greater than line basis over the estimated useful lives Queensland’s non-current assets are $100,000 are capitalised. Subsequent of intangible assets from the date that reviewed annually to determine whether expenditure is capitalised when it they were available for use. The useful there is any indication of impairment. increases the future economic benefits lives of intangible assets are reviewed An impairment loss is recognised if the embodied in the specific asset to which annually and adjusted if appropriate. carrying amount of an asset or its cash- it relates. generating unit exceeds its estimated The estimated useful lives of intangible recoverable amount. Intangible assets are recognised and assets are: carried at cost less accumulated Intangible assets are principally assessed Class of intangible asset Useful life for impairment by reference to the actual amortisation and accumulated impairment (years) losses. and expected continuing use of the Intellectual property 3 asset by TAFE Queensland. Recoverable Costs associated with the development Software purchased 5 - 10 amount is determined as the higher of the asset’s fair value less costs to sell and of intangible assets are capitalised and Software internally generated 7 - 10 amortised on a straight-line basis over amortised replacement cost. Other intangibles 10 its estimated useful life. The cost of intangible assets includes the cost of all materials, direct labour, other directly attributable costs, and an appropriate proportion of overheads attributable during development.

2017 2016 14. Payables $'000 $'000 Trade creditors 40,806 36,581 Other creditors 1,522 2,652 Total 42,328 39,233 Trade and other payables represent the value of goods and services provided to TAFE Queensland prior to the end of the financial year that remain unpaid. Trade and other payables are recognised upon receipt of the goods or services ordered and are measured at the agreed purchase price less any applicable discounts. Amounts owing are unsecured and are generally settled on 30 day terms.

15. Employee benefits Accrued salaries and wages 9,685 8,785 Annual leave levy/provision 7,600 11,286 Long service leave levy / provision 1,683 1,882 Total 18,967 21,953 A liability is recognised for benefits accruing to employees for salaries and wages, annual leave, and long service leave when it is probable that settlement will be required and they are capable of being measured reliably. Current liabilities recognised for employee benefits expected to be settled within 12 months are measured at their nominal value using current salary and wage rates and related on-costs.

ANNUAL REPORT 2016-17 | 45 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

2017 2016 16. Other current liabilities $'000 $'000 Current Unearned revenue 39,093 31,715 Payments received in advance 4,536 4,482 Other current liabilities 872 554 Total 44,501 36,751 Unearned revenue is recognised where payments for goods and services are received in advance of TAFE Queensland delivering the related goods and/or services.

17. Commitments for expenditure Non-cancellable operating lease commitments Payable: Not later than one year 4,460 3,879 Later than one year and not later than five years 7,299 6,029 Later than five years 40,138 - Total 51,897 9,909

Capital Expenditure Payable: Not later than one year 5,470 158 Later than one year and not later than five years - - Later than five years - - Total 5,470 158 Commitments are inclusive of GST which is not recoverable from the Australian Tax Office. Leases where the lessor retains substantially all the risks and benefits of ownership of the asset are classified as operating leases and are not recognised in TAFE Queensland’s Statement of Financial Position. Operating lease payments are expensed in the period incurred and are representative of the pattern of benefits derived over the lease term. Operating leases are entered into as a means of acquiring access to office accommodation, training facilities, and office equipment. Lease payments are generally fixed, but with inflation escalation clauses upon which future years rentals are determined.

46 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

18. Contingencies 19. Financial instruments Financial assets are derecognised if the contractual rights to the cash At 30 June 2017, TAFE Queensland Categorisation of financial flows from the financial assets expire has 29 active claims with WorkCover instruments or if the financial asset is transferred to Queensland and 6 claims with the Financial instruments are recognised another party without retaining control or Queensland Government Insurance Fund substantially all risks and rewards of the (2015-16: 31 claims with WorkCover initially at fair value when the related contractual rights or obligations exist. asset are transferred. Financial liabilities Queensland and 4 claims with the are derecognised if the obligations Queensland Government Insurance Subsequent to initial recognition these financial instruments are measured as specified in the contract expire or are Fund). These claims are not considered to discharged or cancelled. be material in value. described below. Financial instruments are classified and measured as follows:

2017 2016 Notes $'000 $'000 Financial Assets Cash and cash equivalents 10 216,185 231,196 Receivables (at amortised cost) 11 100,738 82,883 Total Financial Assets 316,923 314,080

Financial Liabilities Payables (at amortised cost) 14 42,328 39,233 Total Financial Liabilities 42,328 39,233

Financial risk management

TAFE Queensland has an exposure to a variety of financial risks, including credit risk, liquidity risk and market risk.

The TAFE Queensland Board has the overall responsibility for the establishment and oversight of the risk management framework. The Board established the Audit, Finance and Risk Management Committee, which is responsible fordeveloping and monitoring risk management policies. The Committee reports regularly to the Board on its activities.

ANNUAL REPORT 2016-17 | 47 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017 19. Financial instruments (continued) TAFE Queensland measures risk exposure using a variety of methods as follows:

Measurement Risk Management Risk Exposure Definition Exposure Method Strategy

The QTC Cash Capital TAFE Queensland is Guaranteed Fund is Credit Risk exposure exposed to credit risk in an asset management refers to the situation respect of its receivables portfolio with where TAFE Queensland (Note 11). investments in a wide may incur a financial variety of high credit Ageing analysis, Credit Risk loss as a result of The maximum exposure rating counterparts. earnings at risk. another party to a at balance date is the Deposits are capital financial instrument gross carrying amount guaranteed. Cash is failing to discharge their of receivables inclusive held with a regulated obligation. of any provisions for financial institution that impairment. has a credit rating of at least A+.

Liquidity risk refers to TAFE Queensland the situation where ensures that minimal TAFE Queensland may levels of cash are held TAFE Queensland is encounter difficulty in within various bank exposed to credit risk in Liquidity Risk meeting obligations Sensitivity analysis accounts so as to respect of its payables associated with financial match the expected (Note 14). liabilities that are settled duration of the various by delivering cash or employee and supplier other financial asset. liabilities.

TAFE Queensland is exposed to interest rate risk through its cash deposited through its The risk that the fair investments with QTC value or future cash and cash deposited flows of financial in interest bearing instrument will fluctuate accounts. If interest because of changes in rates were to change market prices. Market TAFE Queensland is exposed to interest rate by +/- 1% and with risk comprises three all other variables types of risk: currency risk through its cash deposited through its Interest rate sensitivity held constant, TAFE Market Risk risk, interest rate risk Queensland would have and other price risk. investments with QTC analysis and cash deposited a surplus and equity Interest rate risk is the in interest bearing increase / (decrease) risk that the fair value accounts (Note 10). of $2.172m ($2.312m or future cash flows of 2015-16). a financial instrument will fluctuate because TAFE Queensland of changes in market does not undertake interest rates. any hedging in relation to interest risk and manages its risk as per the liquidity risk management strategy.

48 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017 19. Financial instruments (continued) Aging of past due but not impaired, as well as impaired financial assets are disclosed in the following tables:

Allowance Allowance Gross Carrying Gross Carrying for for Receivables Amount Receivables Amount Impairment Impairment

Individually impaired 2017 2017 2017 2016 2016 2016 receivables (Aged) $’000 $’000 $’000 $’000 $’000 $’000

Less than 30 days - - - 12 (10) 2

30 to 60 days ------

60 to 90 days - - - 1 (1) -

Greater than 90 days 4,002 (4,002) - 3,039 (2,233) 806

Total 4,002 (4,002) - 3,052 (2,244) 808

Ageing of past due 2017 2016 but not impaired receivables $’000 $’000

Less than 30 days 12 5,716 1,096

30 to 60 days 1,488 711

60 to 90 days 3,263 312

Greater than 90 days 1,675 1,592

Total 12,143 3,711

Fair value

TAFE Queensland has not recognised any financial assets or financial liabilities at fair value, except for cash and cash equivalents. The fair value of receivables and payables is assumed to approximate the value of the original transaction, less any allowance for impairment.

ANNUAL REPORT 2016-17 | 49 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

20. Budget vs actual comparison Statement of Comprehensive Income

Budget Actual Variance Variance 2017 2017 2017 2017

$'000 $'000 $'000 % of Budget Income Sales of goods and services 438,283 278,328 (159,955) (36.5%) Grants and contributions 222,736 396,144 173,408 77.9% Other revenue 12,823 12,689 (134) (1.0%) Total Income 673,842 687,161 13,319 2.0%

Expenses Employee expenses 397,414 397,965 551 0.1% Supplies and services 238,957 250,239 11,282 4.7% Grants and subsidies 4,479 1,889 (2,590) (57.8%) Depreciation and amortisation 12,916 12,013 (903) (7.0%) Other expenses 3,857 5,093 1,236 32.0% Total expenses 657,623 667,201 9,578 1.5%

Operating result 16,219 19,960 3,741 23.1%

Other Comprehensive Income Increase (decrease) in asset revaluation surplus - 58 58 100% Total comprehensive income - 58 58 100%

Total comprehensive income for the year 16,219 20,018 3,799 23.4%

50 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

20. Budget vs actual comparison (continued) Explanation of major variances:

Sales of goods The variance against sales of goods and services mainly relates the reclassification of the government and services subsidised component of course fees to Grants and contributions ($147.3m). The remaining variance mainly relates to student fees and charges. Revenues from student fees and charges are impacted by a number of factors including the number of students, the course studied, the eligibility of students to receive Queensland government subsidies (with the subsidy component of the fee classified as a contribution). During the budget process TAFE Queensland splits total estimated revenue from course fees across the various revenue categories based on historical and current enrolment patterns, factoring in current TAFE Queensland strategies, targeted growth areas and other relevant impacts from the VET landscape. In 2016-17, while overall student numbers remained constant TAFE Queensland experienced a 5% drop in the number of full fee paying students. This had a resulting impact on which category of revenue course fees are recognised. The 2016-17 budget also targeted a strong growth in international students studying on-shore which was not achieved. Grants and The variance in grants and contributions is mainly due to the reclassification of the government subsidised contributions component of course fees ($147.3m), receipt of a one off maintenance grant from DET ($5.0m), the recognition of DET’s contribution towards the fit out of SCHI on behalf of TAFE Queensland ($7.0m), and higher than budgeted Queensland government subsidised training revenue ($9.4m). Revenues from Queensland government subsidised training are impacted by a number of factors including the number of students, the course studied, the eligibility of students to receive a subsidy, and the amount of the subsidy offered (refer also to note on sales of goods and services above). The increase in Government subsidised training revenue has also been impacted by strong demand for courses offered under the Rescuing TAFE program. Supplies and The variance in supplies and services is mainly driven by additional maintenance expenditure relating to the one services off maintenance grant from DET ($4.2m), minor equipment and other project costs relating to SCHI ($1.8m), and APTC scholarship expenditure original budgeted for under grants and subsidies ($3.9m).

ANNUAL REPORT 2016-17 | 51 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

20. Budget vs actual comparison (continued) Statement of Financial Position

Budget Actual Variance Variance 2017 2017 2017 2017

$'000 $'000 $'000 % of Budget Current assets Cash and cash equivalents 213,615 216,185 2,709 1.2% Receivables 59,505 100,738 41,233 69.3% Inventories 517 852 335 64.8% Other current assets 5,738 8,039 2,301 40.1% Total current assets 279,375 325,813 46,578 16.6%

Non-current assets Property, plant and equipment 40,334 42,089 1,755 4.4% Intangible assets 40,213 28,101 (12,112) (30.1%) Total non-current assets 80,547 70,190 (10,357) (12.9%) Total assets 359,922 396,003 36,221 10.0%

Current liabilities Payables 33,607 42,328 8,861 26.0% Employee benefits 15,522 18,967 3,445 22.2% Other current liabilities 36,795 44,501 7,706 20.9% Total current liabilities 85,924 105,796 20,012 23.1%

Total liabilities 85,924 105,796 20,012 23.1%

Net assets 273,998 290,207 16,209

Equity Contributed equity 169,040 170,096 1,056 0.6% Retained earnings 104,958 119,986 15,028 14.3% Asset revaluation reverse - 125 125 Total equity 273,998 290,207 16,209 5.9%

52 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

20. Budget vs actual comparison (continued) Explanation of major variances:

Receivables The variance in receivables relates mainly to accrued revenue relating to government subsidised training. In 2015-16 TAFE Queensland commenced recognising receivables for Queensland government subsidised training revenue for training commenced but not completed as at 30 June. The value of this receivable as at 30 June 2017 is $27.1m. Changes to state and commonwealth government funding arrangements in the VET sector in recent years have also resulted in changes to the receivable profile for TAFE Queensland. Some of the changes have resulted in higher contributions required by students and organisations which has seen an increase in overall receivables (including students entering payment plan arrangements). This is compounded by state and commonwealth funding arrangements often resulting in payments occurring in arrears. The 2016-17 budget was set before the full impact of these changes were understood. Intangible The variance in intangible assets is mainly due to timing of the implementation of the new student management Assets system, and lower than budgeted spend on master product development activities. Payables Payables have been impacted by a high level of maintenance activity conducted towards the end of the financial year (predominantly due to additional funding provided by DET) resulting in a higher level of invoices not yet due for payment and accruals for services provided but not yet invoiced at year end. Accruals relating to a number of projects as well as the timing of invoicing arrangements under a new ICT support arrangement have also resulted in an increase in payables at year end. Other current The increase in other current liabilities mainly relates to unearned revenue relating to training in progress or yet to liabilities commence ($7.2m). The amount of unearned revenue recognised at year end is impacted by timing of course start and completion dates as well as the payment options for the course (e.g. upfront payment, payment plans). Retained The variance in retained earnings mainly relates to a prior period adjustment performed in 2015-16 financial earning statements relating to the recognition of Queensland government subsidised training revenue for training commenced but not competed as at 30 June ($14.2m).

ANNUAL REPORT 2016-17 | 53 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

20. Budget vs actual comparison (continued) Statement of Cash Flows

Budget Actual Variance Variance 2017 2017 2017 2017

$'000 $'000 $'000 % of Budget Cash flows from operating activities Sales of goods and services 448,502 293,420 (155,082) (34.6%) Grants and contributions 222,736 374,708 151,972 68.2% GST input tax credits from ATO 19,738 24,260 4,522 22.9% Interest received 6,101 4,780 (1,321) (21.7%) Other receipts 6,722 6,640 (82) (1.2%) Employee expenses (397,280) (401,898) (4,618) 1.2% Supplies and services (258,724) (268,938) (10,214) 3.9% Grants and subsidies (4,479) (1,889) 2,590 (57.8%) GST remitted to ATO (9,177) (11,774) (2,597) 28.3% Other payments (3,648) (2,414) 1,234 (33.8%) Net cash provided by (used in) 30,491 16,896 (13,596) (44.6%) operating activities

Cash flows from investing activities Sales of property, plant and equipment - 50 50 - Payments for property, plant and equipment (18,000) (13,110) 4,890 (27.2%) Payments for intangibles (21,179) (18,848) 2,331 (11.0%) Net cash provided by (used in) (39,179) (31,907) 7,272 (18.6%) investing activities

Net increase (decrease) in cash and cash equivalents (8,688) (14,872) (6,324) 72.8% Cash and cash equivalents at beginning of financial year 222,303 231,196 8,893 4.0% Cash and cash equivalents at end of 213,615 216,185 2,570 1.2% financial year

Explanation of major variances (note: refer also to explanations of major variances for Statement of Comprehensive Income and Statement of Financial Position):

Payments for The decrease in payments for property, plant and equipment mainly relates to a provision for fit outs and property, plant emerging requirements that was not utilised during the year ($3.0m) and equipment

Payments for The variance in payments for intangible assets mainly relate to a lower than budgeted spend on the intangibles development of master product.

54 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

21. Key management aggregate remuneration expenses for all (c) Board Members’ transactions personnel Ministers is disclosed in the Queensland General Government and Whole of A number of the Board Members (a) Ministerial remuneration Government Consolidated Financial hold positions in other entities that Statements as from 2016-17, which may result in them having control or As from 2016-17, TAFE Queensland’s are published as part of Queensland significant influence over the financial responsible Minister is identified as part Treasury’s Report on State Finances. or operating policies of those entities. of TAFE Queensland’s Key Management AASB 124 Related Party Disclosures Personnel (KMP), consistent with (b) Board Members requires a range of disclosures about additional guidance included in the the remuneration of key management revised version of AASB 124 Related Part On 15 August 2013, the first TAFE personnel, transactions with related Disclosures. That Minister is Yvette D’ath, Queensland Board was appointed by the parties/entities, and relationships between Attorney-General and Minister for Justice Queensland Governor-in-Council. Each of parent and controlled entities. TAFE and Minister for Training and Skills. the initial board members were appointed Queensland has not conducted business until 30 November 2016. Current Board in the 2016-17 financial year with related Ministerial remuneration entitlements are members were appointed on 1 December parties of any Board Members (2015-16 outlined in the Legislative Assembly of 2016. Nil). Queensland’s Member’s Remuneration Handbook. TAFE Queensland does Board Members’ fees include fees paid (d) Loans to key management not bear any cost of remuneration of for membership of TAFE Queensland’s personnel Ministers. The majority of Ministerial Board and relevant Board committees. entitlements are paid by the Legislative In accordance with Queensland None of the key management personnel Assembly, with the remaining entitlements Government policy, as a public sector have personal loans with TAFE being provided by Ministerial Services employee, Mr Peter Price did not receive Queensland outstanding at 30 June Branch within the Department of Premier any remuneration as a TAFE Queensland 2017. board member during 2015-16. Following and Cabinet. As all Ministers are reported (e) Key executive management as KMP of the Queensland Government, a change in policy, Mr Price received remuneration from 1 December 2016. personnel transactions Key executive management personnel Details of remuneration for each Board Member are: of TAFE Queensland or their related 2017 2016 parties conduct transactions with TAFE Remuneration $ Remuneration $ Queensland on terms and conditions no Annabel Dolphin (from 01/12/16) 30,050 - more favourable than those available, or which might reasonably be expected Shaun Coffey (from 01/12/16) 21,668 - to be available, on similar transactions Louise Cox (from 01/12/16) 21,668 - to non-related entities on an arm’s Peter Dowling 38,713 38,194 length basis. Noela L’Estrange (from 01/12/16) 21,668 - Peter Price 21,668 - Deborah Wilson (from 01/12/16) 39,577 - Warren Tapp (to 30/11/16) 26,971 60,019 Anita Brown (to 30/11/16) 16,988 38,194 Darrell Butcher (to 30/11/16) 16,962 38,194 Elizabeth Honeycombe (to 30/11/16) 16,988 38,194 Vivienne Mallinson (to 30/11/16) 16,988 38,194 Total 293,909 250,989

ANNUAL REPORT 2016-17 | 55 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

21. Key management (g) Performance payments Performance assessments occur after the end of the financial year and consist personnel (continued) The variable component of remuneration of: (f) Remuneration for key executive is provided to executive managers management personnel through an annual incentive performance • Assessment against both TAFE scheme. The scheme is designed to Queensland and business unit Key executive management personnel of effectively reward a combination of measures and targets; and TAFE Queensland are appointed under key outcomes in excess of meeting • Assessment of the individual’s the TQ Act. Remuneration and other business goals and targets, and network leadership behaviours. terms of employment are formalised networked leadership behaviours. The in individual contracts of employment. performance payment is contingent upon These assessments include both peer These contracts of employment make a TAFE Queensland achieving the Board- assessment and CEO assessments. provision for an appropriate combination approved operating margin result, and Payment of performance bonuses of competitive fixed and variable the individual satisfying the performance occurs in the year following actual remuneration components. Remuneration expected in their role. Performance performance. As at the date these expenses for key management personnel payments may not exceed a maximum statements were certified by comprise the following components: of twenty per cent of the CEO’s total management, the performance remuneration package and fifteen assessment process for 2016-17 was • Short term employee expenses which per cent of all other key management not yet finalised. include: personnel’s total remuneration package. > Salaries, allowances and leave entitlements earned for the year or Details of key management personnel for that part of the year during which The following details for KMP reflect those positions that had the employee occupied the specified authority and responsibility for planning, directing and controlling the

position. activities of TAFE Queensland during 2016-17 and 2015-16. > Performance payments recognised as an expense during the year (refer to Position Position Responsibility

Note 21 (g)). Strategic and operational management of Chief Executive Officer > Non-monetary benefits including TAFE Queensland. fringe benefits tax applicable to that Operational performance and the translation of Chief Operating Officer benefit. organisational strategy into operational plans.

• Long term employee expenses include Financial strategy and planning, financial amounts expensed in respect of long systems and reporting functions, financial Chief Financial Officer policies and procedures, procurement service leave entitlements earned. functions, and the evaluation of investment • Post-employment expenses include decisions. amounts expensed in respect of Information and communications technology employer superannuation obligations. (ICT) strategy development, ICT contract Chief Information Officer • Termination benefits include payments management and procurement functions and in lieu of notice on termination and ICT operational services. other lump sum entitlements (excluding Academic strategy, teaching governance, annual and long service leave Chief Academic Officer learning and quality, and digital product entitlements) payable on termination of services. employment or acceptance of an offer Strategic Human Resources direction and Chief Human Resources Officer of termination of employment. delivery of Human Resources services. Directing the activities at TAFE Queensland campuses in each region in alignment with Regional General Managers TAFE Queensland’s commercial and strategic direction.

56 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017 ------1 23 20 18 20 19 39 20 20 20 18 Potential Payment Maximum Performance

22 94 32 204 171 120 282 300 473 311 287 242 Total Total Expenses 225 134

296 156 285 302 ------50 Benefits Termination Termination 3 23 10 12 18 33 Post- Expenses Employment

periods. The amounts disclosed below are determined on periods. The amounts disclosed below are -2- 422 18- 4 2 2 3 6 1 rm Monetary Employee Expenses above). Expenses Employee Long Term Long Term payments relating to 2015-16 totalling $342,622 were recognised. Payments were Payments were recognised. to 2015-16 totalling $342,622 were payments relating

------rs of Brisbane and Gold Coast reflects a change in incumbents during the financial year. rs of Brisbane and Gold Coast reflects - - - Non- monetary 28 148 108 120 150 262 259 - 5 32 - 32 5 259 - 246 1 5 32 - 32 5 246 1 263 1 6 32 - 211 1 4 26 - Expenses $’000 $’000 $’000 $’000 $’000 $’000 $’000 Short Term Employee Short Term Monetary 2

2 2 2

2

2 Rayment of performance bonuses occurs in the year following actual performance (refer to note 21 (g)). In 2016-17, performance Rayment of performance bonuses occurs in the year following actual (refer made on the 16 August 2016 to CEO and 13 September for all other key management personnel (included in Short Te East Coast Chief Financial Officer (from 23/01/17) (from Chief Financial Officer Chief Human Resources Officer (to 30/06/17) Officer Chief Human Resources Chief Financial Officer (to 27/01/17) Chief Financial Officer Chief Information Officer (to 11/12/16) Chief Academic Officer 248 - 5 30 - Gold Coast (to 11/12/16)² 136 - 3 16 - Gold Coast (acting from 16/01/17 to 30/05/17)²Gold Coast (acting from 84 Chief Human Resources Officer (from 15/5/17) (from Officer Chief Human Resources 29/05/17)²Gold Coast (from 19 Chief Academic Officer (from 12/12/16) (from Chief Academic Officer Brisbane (from 24/10/16)²Brisbane (from 179 Chief Executive Officer Chief Executive Officer 433 - 9 31 - North General Managers Brisbane (to 28/10/16)² 146 - 3 14 148 Chief Operating Officer 249 - 6 33 - SkillsTech South West Role the same basis as expenses recognised in the Statement of Comprehensive Income, with the exception of performance payments. in the Statement of Comprehensive the same basis as expenses recognised 2016-17 21. Key Management Personnel (continued) Personnel Management Key 21. reporting Queensland attributable to KMP during the respective by TAFE focus on the expenses incurred The following disclosure 2. and General Manage Officer Chief Human Resources Chief Academic Officer, Remuneration disclosed for Chief Financial Officer, 1.

ANNUAL REPORT 2016-17 | 57 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017 - -

1 22. Related party transactions 78 39 38 36 36 39 47 37 37 38 39 Transactions with people / entities Potential Payment Maximum related to KMP Performance Related Party Declarations have been 87 415 463 301 292 274 264 356 301 received from KMP with no material

Total Total amounts required to be reported. Expenses 281 286 293 307 Transactions with other Queensland Government – controlled entities TAFE Queensland’s primary ongoing Benefits

Termination Termination sources of funding from Queensland Government for its services are grants and contributions (Note 6) via DET.

Post- TAFE Queensland received a transfer ear, and includes payout to the outgoing incumbent of accrued ear, Expenses ayments relating to 2014-15 totalling $358,805 were made to key to 2014-15 totalling $358,805 were ayments relating

Employment of $1.3m for plant and equipment and portable and attractive items at training sites from DET via Minister D’Ath’s approval on 5 March 2017. Expenses Employee Long Term Long Term Transactions with SCHI (joint - 4arrangement) 31 and 52 TQIE (controlled entity) are disclosed in Notes 3 and 4

Non- respectively. monetary

2 23. New and revised 76 - 2 10 - Expenses 338 accounting standard $’000 $’000 $’000 $’000 $’000 $’000 $’000 Short Term Employee Short Term

Monetary TAFE Queensland did not voluntarily change any of its accounting policies during 2016-17. Australian Accounting Standard AASB 124 Related Party Disclosures has been adopted for the 2016-17 year as required by Queensland Treasury. This accounting standard requires a range of disclosures about the remuneration of key management personnel, transactions with related parties/entities, and relationships between parent and controlled entities. 2 The most significant implications of AASB 2 124 for TAFE Queensland’s financial statements will be the disclosures to be made about transactions with related parties, including transactions with key management personnel or close management personnel on 19 August 2015 (included in Short Term Monetary Employee Expenses above). management personnel on 19 August 2015 (included in Short Term a change in incumbents during the financial y reflects Queensland South West Remuneration disclosed for General Manager of TAFE employee entitlements on termination. The outgoing incumbent ceased employment 4 April 2016. Payment of performance bonuses occurs in the year following actual performance. Refer to note 21 (g). In 2015-16, p members of their families. Chief Executive Officer Chief Executive Officer 418 2 9 30 - South West (to 4/04/16) South West Chief Operating Officer 260 - 5 32 - Chief Financial Officer 252 - 5 31 - Chief Information Officer 236 - 5 29 - Chief Academic Officer 230 - 5 25 - Chief Human Resources OfficerChief Human Resources 260 - 5 32 - General Managers Brisbane- 30 7 319 - East Coast 246 - 5 30 - Gold Coast 250 - 5 31 - North 256 - 5 31 - SkillsTech 264 2 6 35 - South West (from 15/02/16) (from South West Role 21. Key Management Personnel (continued) Personnel Management Key 21. 2015-16 2. 1.

58 | tafeqld.edu.au NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS for the year ended 30 June 2017

24. Future impact of accounting standards not yet effective At the date of authorisation of the financial report, the expected impacts of new or amended Australian Accounting Standards with future commencement dates are as set out below.

Reporting periods beginning on / after

AASB 15 Revenue from Contracts with Customers This standard contains more detailed requirements for the accounting for certain types of revenue from customers. Depending on the specific contractual terms, the new requirements may potentially result in a change to the timing of revenue from sales of TAFE Queensland’s goods 1 January 2018 and services. TAFE Queensland is yet to complete its analysis of current arrangements for sale of its goods and services, but at this stage does not expect a significant impact on its present accounting practices.

AASB 9 Financial Instruments (December 2014) AASB 2014-7 Amendments to Australian Accounting Standards arising from AASB 9 (December 2014) The main impacts of these standards are that they will change the requirements for the classification, measurement and disclosures associated with financial assets. Under the new 1 January 2018 requirements, financial assets will be more simply classified according to whether they are measured at either amortised cost or fair value. This change is not currently expected to have a material impact on TAFE Queensland’s financial statements.

AASB 16 Leases AASB 16 introduces a single lease accounting model for lessees. Lessees will be required to recognise a right-of-use asset (representing rights to use the underlying leased asset) and a liability (representing the present value of lease payments during the lease term that are not yet paid) for all leases with a term of more than 12 months, unless the underlying assets are of low value. The right-of-use asset will be initially recognised at cost, consisting of the initial amount of the associated lease liability, plus any lease payments made to the lessor at or before the commencement date, less any lease incentive received, the initial estimate of restoration costs 1 January 2019 and any initial direct costs incurred by the lessee. The right-of-use asset will give rise to a depreciation expense. AASB 16 allows for a choice of transitional accounting methods. TAFE Queensland will await further guidance from Queensland Treasury on the transitional accounting method to be applied. TAFE Queensland has not yet quantified the impact on the Statement of Comprehensive Income or the Statement of Financial Position of applying AASB 16 to its current operating leases, including the extent of additional disclosure required.

All other Australian Accounting Standards and interpretations with future commencement dates are either not applicable to TAFE Queensland’s activities, or have no material impact on TAFE Queensland.

25. Events occurring after balance date There were no events or transactions that arose between the end of the financial year and the date of this report that were of a material or unusual nature that would significantly affect the operations of TAFE Queensland.

ANNUAL REPORT 2016-17 | 59 MANAGEMENT CERTIFICATE for the year ended 30 June 2017

These general purpose financial statements have been prepared pursuant to section 62(1) of the Financial Accountability Act 2009 (the Act), relevant sections of the Financial and Performance Management Standard 2009 and other prescribed requirements. In accordance with section 62(1)(b) of the Act we certify that in our opinion:

(a) the prescribed requirements for establishing and keeping the accounts have been complied with in all material respects; and

(b) the statements have been drawn up to present a true and fair view, in accordance with the prescribed accounting standards, of the transactions of TAFE Queensland for the financial year ended 30 June 2017, and of the financial position of TAFE Queensland at the end of that year.

(c) these assertions are based on an appropriate system of internal controls and risk management processes being effective, in all material respects, with respect to financial reporting throughout the reporting period.

Annabel Dolphin Jodi Schmidt Board Chair Chief Executive Officer TAFE Queensland TAFE Queensland

Date: 23 August 2017 Date: 23 August 2017

Andrew Stuart-Murray Chief Financial Officer TAFE Queensland

Date: 23 August 2017

60 | tafeqld.edu.au INDEPENDENT AUDITOR’S REPORT for the year ended 30 June 2017

ANNUAL REPORT 2016-17 | 61 62 | tafeqld.edu.au ANNUAL REPORT 2016-17 | 63 GLOSSARY OF TERMS

A I U Apprenticeship Information and Communication Unique Student A system of training, regulated by law Technologies (ICT) A unique student is a term used to count or custom, which combines on-the- An umbrella term that describes the use physical students across a particular job training and work experience with of all technologies in the manipulation and metric. formal off-the-job training, while in paid communication of information. employment. User Choice N The User Choice program provides a Australian Qualifications Framework National Partnership Agreement public funding contribution towards A comprehensive nationally-consistent An agreement between the the cost of training and assessment for framework incorporating all qualifications Commonwealth and the states and eligible Queensland apprentices and recognised in post-compulsory education territories to facilitate coordination, trainees. throughout Australia. The framework monitoring and delivery of strategies to The program provides the flexibility for identifies six levels in the VET sector: improve service delivery. Certificate I, Certificate II, Certificate III, apprentices, trainees and their employers Certificate IV, Diploma and Advanced R to select a preferred RTO from a list Diploma. of pre-qualified suppliers (PQS) for the Registered Training Organisation (RTO) delivery of accredited training to meet B An organisation registered to deliver and their specific needs. assess nationally recognised VET. Back to Work V The Back to Work Regional Employment Rescuing TAFE Package is a Queensland Government The Queensland Government’s Rescuing VET FEE-HELP (VFH) two-year $150 million initiative designed TAFE initiative provides funding of $22.8m VET FEE HELP is an income contingent to give businesses confidence to employ over three years from 2015-16 to 2017- loan scheme available to assist eligible regional jobseekers. The program offers 18 to TAFE Queensland. The funding students studying higher level VET Employer Support and Youth Boost gives Queenslanders access to more qualifications to pay their tuition fees. Payments to employers who meet subsidised training places and greater Higher level VET qualifications are at the program eligibility criteria. learning support at TAFE Queensland diploma level and above. locations across the state. The agreement F VET in Schools (VETiS) deliverables include; A funding program administered by the Full-time Equivalents (FTEs) • Investing in student support services; DET designed to assist Queensland A representative number that is calculated • Providing foundation skills courses school students to acquire skills and by assessing the hours worked over the for disadvantaged learners; knowledge required for specific industries financial year by all full-time and part- • Increasing courses available under as part of their school studies. time employees, and converting this to a VET in Schools; corresponding number of employees as if • Expanding and improving regional VET Student Loans (VSL) all staff were full-time. support programs; • Subsidising second chance training The VET Student Loans program is an H opportunities income contingent loan offered by the HECS-HELP • Creating new full time equivalent Australian Government that helps eligible Is a loan scheme to help eligible positions. students pay for some VET diploma Commonwealth supported students to S level or above courses. VET Student pay their student contribution amounts Loans commenced on 1 January 2017, Strategic Plan through a loan or upfront discounts. replacing the VFH scheme, which ceased The document provides TAFE Before 2005, this was known as ‘HECS’. on 31 December 2016. Queensland’s purpose and direction. It outlines overall objectives (including Vocational Education and Training contributions to whole-of-government (VET) objectives, ambitions and targets) Post-compulsory education and training and how it will know if it has achieved which provides people with occupational those agency objectives (performance or work-related knowledge and skills. indicators).

64 | tafeqld.edu.au Acronyms and Abbreviations

A AQF Australian Quality Framework

D DET Department of Education and Training

F FTE Full-Time Equivalent

I ICT Information and Communication Technology

K KMP Key Management Personnel

R RTO Registered Training Organisation

S SMS Student Management System

T TQ ACT TAFE Queensland Act 2013

V VET Vocational, Education and Training

VSL VET Student Loans

VFH VET FEE-HELP

VETiS VET in Schools

ANNUAL REPORT 2016-17 | 65 Providing feedback We continually strive to meet best practice reporting standards and value the views of our readers. We invite your comments via the whole- of-government feedback survey available at: www.qld.gov.au/annualreportfeedback

Published by: TAFE Queensland Level 14, 133 Mary Street, Brisbane QLD 4000 PO BOX 16100, CITY EAST QLD 4001 Phone: +61 7 3514 3600 Fax: +61 7 3514 3650 www.tafeqld.edu.au 66 | tafeqld.edu.au