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Annual Review ANNUAL REVIEW 2016–2017 The value of Never before has tourism been Our Indigenous Tourism Champions more prominent and recognised Network, supported by The Star tourism in Queensland Queensland Tourism in our economy than over the past Entertainment Group continues to go year. Literally no strategic or policy from strength to strength. It is amazing to document can afford to ignore the role see so many committed individuals and Industry Council of tourism, including federal and state organisations working towards the goal set 24.1 budgets. by the network for 1,000 new Indigenous MILLION faces and 20 new Indigenous businesses in Growth also brings challenges - the VISITORS TO QTIC is the peak body for tourism in Queensland, tourism across Queensland by 2020. need for Queensland workers across QUEENSLAND ANNUALLY representing industry interest across all level of government. the industry has propelled QTIC to Whilst there has been much to celebrate work alongside Jobs Queensland to this year, we have also met some challenges. develop the Tourism Workforce Plan Tropical Cyclone Debbie had a significant to plan and manage tourism workforce impact on the Whitsunday and Mackay needs. As tourism continues to drive a Regions and the tourism operators. We 53,100 large part of our economy, particularly commend the operators in these regions TOURISM BUSINESSES across regional Queensland, forecast for the hard work, strength and resilience QTIC is a not-for-profit, private sector, told across those forums by our on behalf of industry to stimulate capability and global growth of tourism offers shown to ensure a quick recovery for membership-based organisation members, QTIC has been able to capacity building, to strengthen the industry further opportunities for businesses, tourism and the community. We look representing the interests of develop a strategic framework for and help drive quality product throughout our employees and communities to build forward to working with our members and Queensland’s tourism and hospitality the next financial year with actions great state. With strong annual growth in visitor sustainable futures. associated members to achieve another year BILLION industry. Working in partnership with to strengthen relationships with local numbers and $14 billion worth of infrastructure of success in 2017-18. ANNUAL Skilling and workforce development $25 government agencies and industry governments, continue the strong investment in the pipeline, now is the time to remains a core part of QTIC’s business As always, I would like to thank our INDUSTRY FOR QUEENSLAND bodies at a local, state and national advocacy work that sits at the heart capitalise on these opportunities, regain lost with the completion of our first Skilling members for your ongoing support. level, QTIC is strengthening the voice of QTIC and conduct a number of market-share and position Queensland as the Queenslanders for Work Program of tourism across policy forums. QTIC’s key research pieces identified by our must see destination. from the Queensland Government membership comprises of more than consultative committee to strengthen - QTIC worked alongside employers IN 3,000 regional members (individual the position of the tourism industry. and several registered training 1 25 and corporate) alongside 13 Regional organisations to provide sets of skills VISITORS TRAVEL As we look back on the year that we Tourism Organisation (RTOs) and 18 to over 90 Queenslanders, assisting to FOR EDUCATION have had, I would like to thank the industry sector associations. The team’s get them back into the workforce. We industry for their involvement with efforts are aimed squarely at helping are looking at a very busy 2017-18 with QTIC across this project and others over 100 individuals to train. the tourism industry drive sustainable throughout the year. I would also like business and product development, The QTIC Young Professionals to congratulate our Young Tourism stimulate business attraction and Mentoring Program attracted a 225,300 Professionals from our mentoring investment, develop workforce skills record number of participants, while program, our winners from both the JOBS and support tourism jobs and business. our Salute to Excellence Program for Queensland Tourism Awards and our vocational students celebrated its 20th This year has been an eventful one Prize for Innovation. year in style at the Emporium and we for QTIC. We conducted state-wide celebrated innovation and excellence In the year ahead, QTIC will continue consultation to discuss proposals at the QTIC Prize for Innovation and $14BILLION its efforts to build relationships across SHANE O’REILLY DANIEL GSCHWIND for the structures and funding of Queensland Tourism Awards. INFRASTRUCTURE all levels of government. We will work Chair, QTIC Board the industry. From what we were Chief Executive, QTIC PIPELINE 2 | Queensland Tourism Industry Council Annual Review 2016–2017 | 3 Policy & Advocacy Great Barrier Reef Report Queensland Farmers’ Federation, QTIC and World Wildlife QTIC continues to provide a unified and consistent voice for the state’s Fund jointly commissioned international consulting firm Jacobs to produce the Investing in the Great Barrier Reef as tourism sector in relevant negotiations and policy-making forums. economic infrastructure report. The report found the Reef should receive at least $547 million a year for operations It is important that tourism remains a strong focus for policy development at all levels of government and and maintenance, or $830 million a year if a depreciation QTIC will continue to present a business view at every opportunity. Below is a summary of policy submissions allowance is included. prepared on behalf of QTIC members during 2016-17. More detail is available online via qtic.com.au/policy. August 2016 • QTIC helps launch the December 2016 March 2017 • Submission to the GBRMPA Queensland Ecotourism Plan Governance Review • Industry representation • Submission supporting the Draft 2016-2020 as part of a continued • Submission to the Inquiry into and submission prepared to Hinchinbrook Island National Park May 2017 campaign to create new Opportunities and Methods for Biosecurity Review Management Plan and Visitor experiences in national parks Stimulating the Tourism Industry • Industry representation and Strategy in Northern Australia - QTIC also September 2016 submission prepared for the Best October 2016 participated in a Parliamentary February 2017 Practice Review of Workplace • Submission supporting the Draft Committee meeting • Submission to the VET Student Health and Safety Queensland Advancing Tourism Strategy • Submission to the Draft State Loans Reform • Submission to the Draft Shaping • Submission to Draft Queensland Planning Policy to ensure • Joint submission with CCIQ SEQ Regional Plan Tourism and Transport Strategy on Industrial Relations Bill November 2016 appropriate consideration of • Submission to the Trading 2016 (against introducing an tourism needs • QTIC response to Federal Budget; • Joint Submission with (Allowable Hours) Amendment Bill additional public holiday for factsheet created highlighting key Ecotourism Australia to GBRMPA • Submission to the Liquor and 2017 which helped influence the Easter Sunday) impacts for all tourism regions regarding proposed tourism Other Amendments Bill positive outcome of more tourism- licence permission changes friendly regulations June 2017 • Submission to the Queensland • Submission to the Indigenous Draft Protected Areas • Submission to the Cross River Rail Business Sector Strategy Working Holiday Maker Visa Review Strategy project change proposal Consultation Paper supporting Following extensive research including a member survey and • Submission to the Towards April 2017 better outcomes for Indigenous Tourism industry representation at Deloitte consultation, QTIC lodged An All Abilities Queensland • Submission on the Future of VET in a submission on the Working Holiday Maker Visa Review aka Consultation Paper which was Queensland • QTIC response to State Budget; supported by the launch of the factsheet created highlighting key “Backpacker Tax”. The report was supported by the Federal • Pre-budget Submission to Inclusive Tourism practical guide impacts for all tourism regions Government through their backdown on 32.5% “Backpacker Queensland Government - the Tax” plan, to 19%. state budget supported QTIC’s • Supported Jobs Queensland with recommendation, committing $35 launch of the Queensland Tourism million to revitalising national parks Workforce Plan 4 | Queensland Tourism Industry Council Annual Review 2016–2017 | | 5 5 Industry Transformation During 2016-17 a significant effort was made examining the structures and funding of the tourism industry and exploring ways for Queensland to regain its competitive advantage. As a part of the transformation project, ten industry transformation forums were held across the state in early 2017. QTIC would like to thank the 300 forum attendees and all organisations engaged and involved in the process. The input from the 154 items of correspondence and the 10 industry forums has been applied to: • direct the approach for transformational change; • highlight new opportunities for our industry; and • clarify what changes are supported and needed for the industry to excel. An industry consultative committee, comprised of 14 representatives from a range of sectors, considered all the feedback from the forums which had been compiled by a facilitator. The committee
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