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TAFE Queensland North Locations Campus Location Guide • Atherton

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TAFE Queensland North Locations Campus Location Guide • Atherton Contents 5 Welcome 6 Customer Service information 6 Understanding your rights and responsibilities 6 Unique Student Identifier (USI) 7 Quick summary of the TAFE Queensland student rules 8 Work health and safety 9 Student services 10 Student support 11 Right to information and privacy 12 Complaints, compliments and feedback 12 General information 14 Educational 16 Apprentice and trainee induction information The information contained in this booklet was correct at time of printing and is subject to change without notice. Publication date: December 2016 RTO 0542 2 TAFE STUDENT HANDBOOK I tafenorth.edu.au I 1300 656 959 TAFE Queensland North Locations Campus location guide • Atherton Maunds Road, Atherton Q 4883 Thursday Island • Bamaga Sebasio Street, Bamaga Q 4876 Bamaga • Bowen 98–158 Queens Road, Bowen Q 4805 • Burdekin Seventeenth Street, Home Hill Q 4806 • Cairns Great Barrier International Gatton, Newton, Eureka and Marine College Cairns Wilkinson Streets, Manunda Q 4870 Atherton Innisfail • Charters Towers Normanton Ingham Palm Island 1–13 Macpherson Street, Townsville Charters Towers Q 4820 Burdekin Charters Towers • Cloncurry Bowen Mount Isa Cloncurry 35 Ramsay Street, Cloncurry Q 4824 The Whitsundays • Great Barrier Reef International Marine College 55–61 Tingira Street, Portsmith, • Palm Island Cairns Q 4870 Beach Road, Palm Island Q 4816 • Ingham • The Whitsundays 74 Townsville Road, Ingham Q 4850 Shute Harbour Road, • Innisfail Cannonvale Q 4802 45 Flying Fish Point Road, • Thursday Island Innisfail Q 4860 19 Aplin Road, Thursday Island Q 4875 • Mount Isa • Townsville (Pimlico) 165–179 Abel Smith Parade, Corner Hugh Street and Fulham Road, Mount Isa Q 4825 Pimlico Q 4810 • Normanton • Townsville Trade Training Centre (Bohle) 20 Green Street, Normanton Q 4890 763 Ingham Road, Bohle Q 4810 Please refer to the back of this booklet for maps of the larger campuses: Bohle, Cairns, Mount Isa and Pimlico 1300 656 959 I tafenorth.edu.au I TAFE STUDENT HANDBOOK 3 4 TAFE STUDENT HANDBOOK I tafenorth.edu.au I 1300 656 959 General Manager’s Welcome Welcome and congratulations on choosing TAFE Queensland North as your vocational education and training provider. You are about to ‘Make Great Happen’ and do some extraordinary things in your life and be well on the way to achieving your career goals. You can be assured that step-by-step, as you progress along your career pathway, TAFE Queensland North will be with you, guiding and assisting you to ensure your journey with us is successful, enjoyable and focussed. At TAFE Queensland North we take great pride in the facilities and services we are able to offer to you, our valued client. Please feel like you belong to the TAFE Queensland North family and do contact our staff to make sure your time with us does meet your expectations. This handbook has been developed to provide important information and to help you make informed decisions and achieve your full potential. Please take a few minutes to read this guide which details specific information about your campus, your rights and responsibilities. I wish you every success in your studies, your future career and making the most of your experiences at TAFE Queensland North. Joann Pyne General Manager 1300 656 959 I tafenorth.edu.au I TAFE STUDENT HANDBOOK 5 NOTE: The TAFE Queensland North Student Handbook is to be read with the TAFE Queensland Student Rules. Customer Service information therefore you cannot use ignorance of these rules and regulations as justification Full enrolment information and advice is for violating the TAFE Queensland Student contained in Course Guides, on the TAFE Rules. Accordingly, you are encouraged Queensland North website and at Customer to familiarise yourself with the rules upon Service Centres. Should you require any enrolment to a TAFE Queensland campus. further information, please contact a TAFE Queensland North Customer Service Centre The TAFE Queensland Student Rules can by phone, in person or via email: be viewed on the TAFE Queensland North [email protected] website http://tafenorth.edu.au/current- students/student-rules/ or you can call Unique Student Identifier (USI) 1300 656 959 to obtain a copy. Each student requires a Unique Student The TAFE Queensland Student Rules Identifier (USI) to obtain your results, cover the following topics: certificate or qualification from your Personal conduct and behaviour registered training organisation, when • General behaviour studying nationally recognised training in • Compliance with legislation Australia. This includes studying at TAFE • Confidentiality • Dress code or with a private training organisation, • Children on campus completing an apprenticeship or skill set, • Student identification certificate or diploma course. A USI gives you access to your online USI account which Campus environment and resources will help you keep all your training records • Appropriate use of computing and electronic resources together. You can log on to the website at • Food and beverages in learning areas www.usi.gov.au and get your USI now. • Safety Understanding your rights Enrolment, attendance, and progress of study and responsibilities • Enrolment In order to carry out their work of teaching, • Enrolment fees and charges training, and public service, TAFE • Change of enrolment (including refunds) • Attendance Queensland campuses have an obligation • Progress of study to maintain conditions under which the work can proceed freely. The TAFE Queensland Assessment, academic appeals, Student Rules are designed to ensure that misconduct and misconduct appeals you are aware of your rights as a student, • Assessment • Academic appeals as well as your responsibilities to TAFE • Misconduct and misconduct appeals Queensland and to other students.TAFE • Results and awards Queensland students assume these rights • Feedback and responsibilities upon admission, and 6 TAFE STUDENT HANDBOOK I tafenorth.edu.au I 1300 656 959 NOTE: if you plan to withdraw or transfer your Quick summary enrolment. Speak to your teacher and Student Support if you are experiencing of the TAFE any difficulties in the progress of your study. Queensland Support is available to help you achieve your study and career goals. Attend classes and student rules placements regularly and on time. Assessment, academic appeals, Introduction misconduct and misconduct appeals The Student Rules outline your responsibilities Complete your assessments on time, and and apply whether you are on campus or follow any instructions by your teachers. undertaking a related activity off campus. Talk to your teacher if you are experiencing If you break the Student Rules, disciplinary difficulties in meeting assessment timeframes. action may be taken against you. Follow all instructions for assessments and examinations. If you are disruptive you Personal conduct and behaviour may be asked to leave an assessment or Treat people with respect and fairness, examination. If you are found to have broken and expect it from others. Bullying and academic or behavioural rules you may be harassment of students or staff is not subject to a misconduct process, which can acceptable and will not be tolerated. result in suspension or exclusion. If you don’t agree with an assessment grade or with a Follow the classroom rules set out by your misconduct decision, you have the right to teacher, including being respectful to others. appeal using the academic and misconduct appeals processes. Unlawful activities, including possessing or using illegal drugs or carrying weapons, will Results and awards be reported to the police. You will be given your Results of Assessments electronically. You must have a USI to receive Wear clothing appropriate to your study area. your results or Award. Your teachers will advise you what is suitable. If you lose your qualification or statement of Treat all computers and equipment with care, attainment you can obtain a new one by and report any damage to computers and speaking to our Customer Service Centre. other equipment to your teacher. Fees may be applicable. Enrolment, attendance Further information and progress of study For more information, please access the full Be sure to enrol and have fee arrangements version of the TAFE Queensland Student in place before commencing study/classes. Rules at: http://tafeqld.edu.au/current- Speak to your teacher or Student Support students/student-rules 1300 656 959 I tafenorth.edu.au I TAFE STUDENT HANDBOOK 7 and equipment to designated areas, and clean up spills as soon as possible. • Procedures – you must cooperate with TAFE Queensland North health and safety procedures and practices. • Machinery and equipment – have correct knowledge of safety procedures before beginning operation and only use for intended purposes. Any approved equipment that you bring to the training environment must have a current electrical tag attached. • Safety signage – obey all health and safety signage on campus. Blue and white signs indicate a mandatory requirement. • Safety – know where safety switches are located (e.g. emergency stop buttons). • Personal Protective Equipment – always use the personal protective equipment required for the task. • Traffic and parking – Queensland Transport Make Great Happen, safely Rules apply. Obey all traffic signage. Stay within signed speed limits and park only Students must report all incidents, hazards in designated parking areas. Do not obstruct and near misses on TAFE Queensland North emergency vehicles or equipment. property and during off
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