2017-2022 Five-Year Strategic Planning Document

with 2016-2017 Annual Institutional Effectiveness/Assessment Plans

TABLE OF CONTENTS

OVERVIEW OF THE PLANNING MODEL 4 ANNUAL PLANNING MODEL & EVALUATION MODEL ...... 7 PURPOSE STATEMENT ...... 8 VISION STATEMENT ...... 9 STRATEGIC LONG-RANGE GOALS ...... 9 COLLEGE-WIDE SHORT-TERM GOALS ...... 10 PLANNING CYCLE CALENDAR 2016-2017 ...... 11 SURVEY TO BE CONDUCTED 2016-2017 ...... 12 PROGRAM/CURRICULUM REVIEW ...... 13

CURRICULUM AND INSTRUCTION 14 GENERAL EDUCATION CORE ...... 26 DEVELOPMENTAL EDUCATION ...... 34 BUSINESS AND ENGINEERING TECHNOLOGY ...... 42 ADMINISTRATIVE OFFICE TECHNOLOGY ...... 45 ACCOUNTING TECHNOLOGY ...... 48 AUTOMOTIVE MECHANICS & AUTOMOTIVE SERVICE TECHNOLOGY ...... 53 BUSINESS & MARKETING MANAGEMENT TECHNOLOGY ...... 56 CIVIL ENGINEERING TECHNOLOGY ...... 59 COLLISION REPAIR TECHNOLOGY ...... 62 COMPUTER TECHNOLOGY ...... 65 CONSTRUCTION ENGINEERING TECHNOLOGY ...... 69 CULINARY ARTS TECHNOLOGY ...... 73 DIESEL POWER TECHNOLOGY ...... 76 DRAFTING & DESIGN TECHNOLOGY ...... 79 EARLY CHILDHOOD EDUCATION TECHNOLOGY ...... 82 ELECTRICAL TECHNOLOGY ...... 86 HEALTHCARE DATA TECHNOLOGY ...... 89 HEATING & AIR CONDITIONING TECHNOLOGY ...... 93 HOSPITALITY MANAGEMENT TECHNOLOGY ...... 97 INDUSTRIAL MAINTENANCE TECHNOLOGY ...... 101 INFORMATION SYSTEMS TECHNOLOGY ...... 104 PARALEGAL TECHNOLOGY ...... 109 PRECISION MANUFACTURING & MACHINING TECHNOLOGY ...... 111 FINE ARTS ...... 114 HEALTH SCIENCES ...... 123 ASSOCIATE DEGREE NURSING ...... 126 DENTAL HYGIENE TECHNOLOGY ...... 130 MEDICAL ASSISTING TECHNOLOGY ...... 134 MEDICAL LABORATORY TECHNOLOGY ...... 139 PRACTICAL NURSING EDUCATION ...... 144 RADIOLOGY TECHNOLOGY ...... 148 RESPIRATORY CARE TECHNOLOGY ...... 152 LANGUAGES AND HUMANITIES ...... 157 MATHEMATICS AND SCIENCES ...... 179 SOCIAL/BEHAVIORAL AND APPLIED SCIENCES ...... 195 ELEARNING/INSTRUCTIONAL TECHNOLOGY ...... 209

STUDENT SERVICES STUDENT SERVICES DIVISION ...... 218 ATHLETICS ...... 229 BURGESS FITNESS CENTER ...... 234 CAMPUS POLICE ...... 237 ENROLLMENT SERVICES ...... 240 EVENT PLANNING/HOUSING ...... 243 FINANCIAL AID ...... 246 GUIDANCE SERVICES ...... 250 LEARNING RESOURCES AND LIBRARY ...... 258 RECRUITMENT SERVICES ...... 267 STUDENT GOVERNMENT/STUDENT ACTIVITIES/INTRAMURALS ...... 272

ADMINISTRATIVE SERVICES ADMINISTRATIVE LEADERSHIP ...... 276 COMPUTER/TELECOMMUNICATION SERVICES ...... 282 FACILITIES AND MAINTENANCE ...... 287 FINANCE AND FISCAL OPERATIONS ...... 297 AUXILIARY SERVICES (BOOKSTORE/CAFETERIA) ...... 299 BUSINESS OFFICE/STUDENT SERVICES ...... 302 FINANCE ...... 305 NZONE (INSTITUTIONAL PRINTING/MAILING/CENTRAL OFFICE) ...... 307 PURCHASING/INVENTORY ...... 309 HUMAN RESOURCES ...... 312 PLANNING AND RESEARCH ...... 315 PUBLIC INFORMATION ...... 324

WORKFORCE TRAINING AND ECONOMIC DEVELOPMENT 331 ABE/BASIC SKILLS ...... 333 ABE/INDUSTRY RECOGNIZED NATIONAL CERTIFICATIONS ...... 338 ABE/GULF STATES PATHWAY ...... 342 ABE/WIOA YOUTH/C2C ...... 348 CONTINUING EDUCATION ...... 352 CUSTOMIZED TRAINING ...... 356 WORKFORCE INVESTMENT OPPORTUNITY ACT (WIOA) ...... 359

OFF-CAMPUS SITES NORTHEAST AT CORINTH ...... 361 NORTHEAST AT NEW ALBANY ...... 367

NEMCC ORGANIZATIONAL CHARTS 376

NORTHEAST MISSISSIPPI COMMUNITY COLLEGE An Overview of The Planning Model

Planning is generally defined as the set of actions and decisions which lead to the development of strategies and the implementation of the activities designed to help the College accomplish its adopted purpose. Planning helps the institution with allocating resources, adopting changes in the environment, and coordinating activities leading to fulfilling the commonly accepted purpose. Planning begins with the institution’s purpose statement. The purpose of the College defines those whom the College serves and the needs of those people, which the College desires to address. Next, the College adopts strategic long-range goals which provide a clearer conception of the overall direction of the institution and which encourage a heightened level of consensus regarding its purposes and the means of achieving them. These goals are identified by the College’s Strategic Planning Council. The adoption of these strategic long-range goals is accomplished by the establishment of measurable objectives. Northeast Mississippi Community College has established these objectives in the form of statements called Institutional Effectiveness Indicators. The indicators set specific targets for student performance and satisfaction and specific targets, which describe the levels of instructional support necessary to support the educational programs, which serve students. Examination of the data collected about each of the indicators communicates to the observer the extent to which the College is fulfilling its purpose. In addition, the strategic long-range goals serve as the basis for determining college wide short-term (biennial) goals. These goals are developed through the Strategic Planning Council to focus on areas of improvement that need to be included in the planning cycle. To assist in accomplishing the short-term goals, team leaders and work groups are assigned and strategies are developed. To assist the College in achieving its purpose and goals, each division at the institution links its operations and expectations (expected outcomes) to the college purpose and strategic long-range goals through Divisional Purpose Statements and Institutional Effectiveness Plans (Four Column Matrix format). With these statements, each division has indicated its role in relating to the institutional purpose and accepting responsibility for contributing to the achievement of one or more of the purpose goals. The Planning Process involves nearly all of the college personnel and includes, as well, consideration of input from students, outside agencies, the public and formal evaluation programs. The products of planning are those formalized presentations in document form. Hence, the Five-Year Planning Document is a result of strategic long-range planning and short-term goal planning.

The process of planning involves the following committees: • The Administrative Council is composed of a committee including the President, various level administrators, and academic division heads. The Council serves as the guide for the institution in the planning process, assists in making administrative decisions, keeps the institution abreast of operational planning activities, as well as facilitating institutional/divisional needs assessments, and implements the planning cycle calendar in order to assist the institution in achieving its purpose and goals. Due to the institution’s dedication to broad-based planning, ideas for changes and/or improvements in the format of proposals may be originated by students, individual employees, or with divisions and departments and are submitted at the monthly Administrative Council meetings. Proposals recorded on appropriate forms are presented to the Division Heads who forwards to the Executive Vice-President before proceeding to the Administrative Council. An additional role that the Administrative Council serves is reviewing these proposals and submitting recommendations for implementation or rejection to the President's Cabinet. The Cabinet reviews, accepts, or rejects the proposals. Accepted proposals may be implemented or recommended to the Board of Trustees for implementation or rejection. During the 1999-2000 year, the Administrative Council was expanded to include academic division heads due to the evaluation of the planning process and the broad-based role it serves for the institution. Each year at the beginning of the academic school year, a Chairperson of the Administrative Council is appointed.

• The Strategic Planning Council was appointed in the 1997-98 year. Since the appointment, the council has grown from an initial forty-four-member committee to a fifty-five-member committee to bring about an even greater broad-based participation from all aspects of the institution. The council is composed of board of trustees’ representatives, administrators, community representatives, alumni representative, faculty, staff, and students. This committee reviews the college’s internal strengths, weaknesses, challenges, and opportunities that exist in the external

4 environment. The Strategic Planning Council establishes and reviews strategic long-range planning goals as well as Institutional Effectiveness Indicators. During the 1997-98 year, a Vision Statement was developed for the College. During the 2001-2002 year, Strategic Planning Council proposed that college-wide short-term goals be implemented over a period of two years instead of annually for better alignment to budget allocations and to allow more time for full implementation in order to achieve the college’s institutional purpose and goals. The short-term goals were developed to focus on areas of improvement that need to be included in the planning cycle. To assist in accomplishing the short-term goals, team leaders and work groups were assigned, and strategies were developed. The Strategic Planning Council continues to re-examine the strategic goals and short-term (biennial) goals through retreats. The Vice President of Planning & Research serves as the chairperson of the Strategic Planning Council.

• The Institutional Effectiveness Committee (TIE) is composed of faculty liaisons from each academic division, as well as representatives from the educational support areas. This committee determines that the established objectives (expected outcomes) are consistent with the institutional purpose, the research conducted is adequate to ensure the effectiveness of the institution, and assists the institution in suggesting and implementing various means of evaluations for assessment as well as serving as a liaison who works with his/her division chair to review respective Institutional Effectiveness/Assessment plans. The Director of Strategic Planning & Assessment serves as chairperson of the TIE Committee.

• The Purpose Committee is composed of administrators, faculty, and staff representatives who review the institutional purpose statement and goals annually and report findings to the Administrative Council and the Strategic Planning Council. During the Spring Semester of 1997, the committee considered internal changes as well as the changing responsibilities of the institution. The committee analyzed the ten institutional goals to determine if linkage of the divisional units was occurring. From the analysis, six institutional goals were formulated to become part of the purpose statement. The new purpose statement was reviewed and approved by the Board of Trustees at the August 1997 meeting.

On July 7, 1998, the Purpose Committee met to again review the purpose statement and goals. After review, the Purpose Committee agreed that goal four needed to be reworded to state, “To offer continuing education and community services by providing classes, workshops, seminars, and/or facilities.” This revision was presented to the Board of Trustees and approved at the July 14, 1998 meeting. On February 29, 2000, the Purpose Committee met to review the purpose statement and goals based upon recommendation received by the SACS Reaffirmation team. The purpose statement was revised to include level of its degree and certificate programs. The revision was presented and approved by the Board of Trustees at the March 21, 2000 meeting. With monthly meetings already established for the Administrative Council, the responsibility to the review the institutional purpose statement and goals was directly assigned to the Administrative Council beginning the 2001-2002 school year. At the December 2001 Administrative Council meeting, the members reviewed the institutional purpose statement and goals and recommended no changes.

At the December 2004 Administrative Council meeting, the President appointed a Purpose Statement Committee to review the Purpose Statement. Recommendations were made to change the word “vocational” to “career” throughout the institutional purpose statement to reword and goal four as “To offer continuing education and community services for individuals striving for personal and professional growth and/or personal enrichment.” These revisions were submitted and approved by the Board of Trustees at the February 8, 2005 meeting. At the November 2008 Administrative Council Meeting, the President appointed a Purpose Committee to review the Purpose Statement. Recommendations were made to substitute “of” for “in” in the titles of degrees awarded and to add of “adult basic education” to Goal Four.

• The President's Cabinet is composed of the President, Executive Vice President, Vice President of Finance Operations, Vice President of Workforce Training and Economic Development, Vice President of Planning and Research, Vice President of Public Information, Vice President of Institutional Advancement/Executive Director of the Foundation & Alumni Association, Vice

5 President of Student Services, Vice President of Instruction, and Administrative Assistant to the President. The Cabinet serves as an aid to the President in reaching decisions that are best for the institution through means such as planning proposals brought forth from the Administrative Council and reports from the Strategic Planning Council. The Cabinet meets the first and third Tuesday of each month.

As with the planning process, the creation of the College’s budget has broad-based involvement which commences with the individual employees. From the employees, suggested budgets along with the review of the Needs Assessment Survey are processed through departments to the division level and, then, to the institutional Budget Committee. Budget proposals are presented on the budget request forms through the Division Head to the Budget Committee. The President and Board of Trustees must grant final approval for the College budget to become official. All activities and equipment for which monies are requested within the budget must be identified in the appropriate area of the Five-Year Planning Document. The Planning Process includes an evaluation component. At Northeast Mississippi Community College, the evaluation of programs and activities is given great importance. The College annually reports its progress through a series of documents. These reports help decision-makers determine if the College is meeting the needs of it constituents as defined in the purpose statement.

NORTHEAST MISSISSIPPI COMMUNITY COLLEGE PURPOSE STATEMENT

Northeast Mississippi Community College is a public, comprehensive community college that exists to meet the educational and career needs of individual students and the community within the district it serves - Alcorn, Prentiss, Tippah, Tishomingo, and Union Counties - by awarding the Associate of Arts Degree, Associate of Applied Science Degree and Certificates. Beyond this original scope, Northeast responds to the needs of all who seek a college education.

To accomplish the intended role and scope of the college, the following institutional goals were established: 1. To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment. 2. To provide a program of student services that will facilitate the educational, career, personal, and social growth of students. 3. To provide developmental studies within the curriculum to strengthen the basic skills of students. 4. To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment. 5. To provide employer-driven, industry-specific workforce education and training to business, industry, and individuals. 6. To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Periodical Review of the Purpose Statement: The Purpose Statement was revised by the SACS/Purpose Committee on February 29, 2000. The Revised Purpose Statement was presented and approved by the Board of Trustees on March 21, 2000. During the December 4, 2002, Administrative Council meeting, the Purpose Statement was reviewed with no recommendations for revision. During the December 1, 2004, Administrative Council meeting, the President appointed a Purpose Statement Committee to review the Purpose Statement. Revisions were submitted and approved by the Board of Trustees at the February 8, 2005 meeting. At the November 2008 Administrative Council meeting, the President appointed a Purpose Committee to review the Purpose Statement. These revisions were submitted by the President and approved by the Board of Trustees at the February 17, 2009 meeting. In September 2012, the President appointed a Purpose Review Committee to the review the Purpose Statement. Revisions were submitted and approved by the Board of Trustees at the February 5, 2013 meeting.

NORTHEAST MISSISSIPPI COMMUNITY COLLEGE VISION STATEMENT Northeast Mississippi Community College in the future will be a student centered, customer- driven, academic and technical training center that will provide a comprehensive innovative atmosphere not bound by time or place. In essence, while maintaining traditional and social values, developing partnerships with business and industry, and networking global educational resources, this institution will become a state of the art, cultural and technological center.

NORTHEAST MISSISSIPPI COMMUNITY COLLEGE STRATEGIC LONG-RANGE GOALS The Strategic Planning Council which was chartered in 1997-98 meets biennially to review the status of the short-term goals and strategic long-range goals. This institution-wide council’s membership consists of faculty, staff, administration, board members, community members, and students. The Council also assesses the college’s internal strengths and weaknesses, and reviews the threats and opportunities that exist in the external environment. The long-range goals that have been developed and were revised at the April 25, 2013 Retreat are as follows: L1. Quality Student Outcomes--To produce graduates in academic, technical, and career programs that are life-long learners prepared for either transfer to four-year institutions or possess the skills needed for a global economy. L2. Teaching/Learning--To focus on improving teaching and learning by implementing visionary curricula and new methods of instruction to meet the needs of a global workforce. L3. Technology--To maintain, expand, and enhance the College’s technology infrastructure by supporting the institutional environment and improving the integration of technology applications into all functional units of the College. L4. Marketing--To develop a systematic process that identifies the marketing strategies directed to the College’s diverse constituents. L5. Professional Development--To provide a high quality program of professional development opportunities for faculty and staff, in the integration of technology applications into the College’s classrooms, work environment and College’s procedures and policies. L6. Community Partnerships--To provide opportunities for cultural, professional, and industrial partnerships between the College and the community. L7. Distance Learning--To develop and enhance nontraditional learning programs for the College that are not bound by location and time, thereby expanding the educational opportunities offered by the College. L8. Resource Allocation--To develop a process that allocates College resources to meet instructional, student services, and administrative support needs. L9. Communication--To create a well-informed community college, to foster an environment of intra- campus awareness, and to expedite exchange of information among college entities.

During the April 12, 2007 Retreat, Strategic Long-Range Goals, L1 and previously L2 were combined. Teaching and Learning Goal, Marketing Goal, Professional Development Goal, Community Partnership Goal, and Distance Learning Goal were revised. During the April 21, 2009 retreat, participants completed a SWOT analysis and a review of the Key Result Areas (KRAs) that emerged from their review. A new Strategic Long-Range Goal – L9 Communication was added. The Strategic Long-Range Goals were reviewed with no revisions during the April 21, 2011, April 25, 2013, or April 17, 2015 retreats.

9 NORTHEAST MISSISSIPPI COMMUNITY COLLEGE 2015-2017 College-Wide SHORT-TERM Goals

Before the April 17, 2015 Strategic Planning Council Retreat, retreat participants completed a SWOT analysis and Craig-Ellis Sasser and Angie Mason determined the Key Result Areas (KRAs) that emerged from the SWOT analysis. They summarized the KRAs into a PowerPoint that was shown to Council members at the retreat. Retreat participants reviewed the final reports given for the 2013-2015 short-term goals and devised selected and prioritized new goals (focus areas of improvement) as vital to the college’s progress for the next 24-month period. Following discussion of the goals, the council voted, and the new 2015-2017 Short-Term-Goals were established. The 2015-2017 Short-Term Goals are listed with the Team leaders and workgroups assigned.

Focus on Students *Cabinet Member: Craig-Ellis Sasser 1.1 To offer innovative and flexible course offerings/increase Team Leader: Michelle Baragona, Kim non-traditional ways of offering courses Harris, Division Heads *Cabinet Member(s): Michelle Baragona 1.2 Improve advising Team Leader(s): Craig-Ellis Sasser, David Robbins, Kelli Hefner, Chassie Kelly, Joey Williford, Division Heads *Cabinet Member(s): Michelle Baragona 1.3 Improve student retention Team Leader(s): Joey Williford, Kim Harris, Division Heads *Cabinet Member(s): Michelle Baragona 1.4 Expand offerings and opportunities at off-campus sites Team Leader(s): David Goode, Jason Mattox

*Cabinet Member(s): Tony Finch 1.5 Increase enrollment through expanded student Team Leader(s): Chassie Kelly, Georgie recruitment & marketing efforts Carroll, Joey Williford

Focus on Resources *Cabinet Member(s): Craig-Ellis Sasser 2.1 Revise and implement technology plan in order to Team Leader(s): Chris Murphy, Greg Smith, maintain and upgrade hardware and software to meet Division Heads administrative and instructional needs 2.2 Provide students with instructional technology support *Cabinet Member(s): Craig-Ellis Sasser necessary for their success Team Leader(s): Kim Harris, Jeffrey Powell *Cabinet Member(s): David Robbins 2.3 Improve security and safety Team Leader(s): Angie Langley, Randy Baxter, Rod Coggin *Cabinet Member(s): Ricky Ford 2.4 Achieve equitable funding on the local and state level Team Leader(s): Patrick Eaton, Chris Murphy, Tony Finch 2.5 Offer employee mentoring and professional development *Cabinet Member(s): Craig-Ellis Sasser opportunities Team Leader(s): Angie Mason, Tammie Hardin, Mark Nichols

Focus on Communication *Cabinet Member(s): David Robbins 3.1 Improve Communication with students Team Leader(s): Angie Langley, Georgie Carroll, Jeffrey Powell 3.2 Improve institutional/organizational communication *Cabinet Member(s): Craig-Ellis Sasser Team Leader(s): Administrative Council *Cabinet Member(s): Patrick Eaton 3.3 Improve communication within the community Team Leader(s): Tony Finch, Nadara Cole *Cabinet members and team leaders may seek additional team members as necessary.

10 Planning Cycle Calendar—2016-2017

Date Product/Meetings/Deadline TIE Committee meets to evaluate IE/Assessment Plans (matrix) using September 2016 rubric

Sept-Nov 2016 Student Evaluations of Faculty

November 2016 Catalog & Degree Works Revision DUE (Submit to Instruction Council)

IE/Assessment Plan Evaluation Rubric Results distributed to TIE Committee November 2016 Members (matrix)

Progress Reports of IE Plans DUE (Expected Outcome and Assessment December 2016 Criteria/Procedure of IE Plans in Compliance Assist)

NEEDS ASSESSMENT SURVEYS DUE By ALL Divisions—submit to Office of March 2017 Planning & Research (Needs Assessment Survey is to be discussed by whole Division and then prioritized using only one Needs Survey per Division).

March 2017 Catalog & Degree Works Revision DUE (Submit to Instruction Council)

March 2017 TIE Committee meets on progress of IE Plans for 2016-2017

April 2017 Needs Assessment Surveys reviewed

Faculty Evaluations (Results of Student Evaluation of Faculty, Evaluation by April 2017 Division Heads, Self-Evaluation, and Faculty Improvement Conference) completed.

April 2017 Budget Hearings Begin

Administrative/Non-teaching PERSONNEL EVALUATIONS performed by April-June 2017 Supervisor on job performance for year 2016-2017

May 2017 Approve Operational Budgets and submit to Board of Trustees

FIVE-YEAR STRATEGIC PLANS & IE PLANS DUE BY ALL DIVISIONS— (Five-Year Projections, Accomplishments, Narratives, May-June 2017 Approval of Division Purpose Statements and IE Plans)- Submit to Office of Planning & Research

June-August 2017 Review of College IE/Five-Year Plans

September 2017 Five-Year Planning Document submitted to Board of Trustees

11 SURVEYS TO BE CONDUCTED 2016-2017

Available Surveys How Collected When Collected Purpose Collected Student Evaluation of Conducted via September - November To ascertain students’ Instructor DropGuard 2016 & April-May 2017 perceptions of instruction

Student Athlete Evaluation of Distributed to Fall October 2016 To ascertain football Athletics athletes (football players) athletes’ satisfaction with athletics Student Evaluation of the Distributed to students September - November To ascertain students’ level of Library using library services 2016 satisfaction with library (ENG 1113/SPT 113) services Residential Life Survey Distributed to dorm November 2016 To ascertain students’ level of students satisfaction with dorm life

Employer Evaluation of Distributed (Based upon October-December 2016 To ascertain employers’ level Career/ Career follow-up report of the of satisfaction with NE Completers Employer 2015-2016 completers) students Evaluation of Associate Degree Nurses To determine ADN graduates Associate Degree Nursing level of satisfaction with the Graduate S urvey program.

Campus Climate Survey Distributed to all full- November 2016 To ascertain college time personnel personnel’s satisfaction level on College programs and Student Athlete Evaluation of Distributed to Spring February-April 2017 Toservices ascertain athletes’ Athletics athletes (men & women) satisfaction with athletics

Faculty Evaluation of the Distributed to faculty February 2017 To ascertain faculty’s level of Library using library services satisfaction with library services Needs Assessment Survey Distributed to all February 2017 To evaluate basic needs from divisions of the supplies to personnel institution Office of Planning & Distributed to TIE March 2017 To ascertain satisfaction level Research Evaluation committee members of quality of services provided

Presidential Evaluation Distributed to the Board June as requested by To evaluate the performance of Trustees Board of Trustees of the Chief Executive Officer Student Evaluation of Off- Distributed to students April 2017 To determine the student’s Campus Sites enrolled in classes at the perceptions of the Northeast at Corinth educational environment and Northeast at New and college services offered Albany sites at the off- campus sites. Budget Planning Evaluation Distributed to March 2017 To ascertain that budgetary Administrative Council procedures are effective members and all academic division heads Student Satisfaction Inventory Distributed to May May 2017 To ascertain students’ Survey graduate candidates perception of College’s during graduation programs and services IPEDS practiceSubmitted to National Fall, Winter, Spring To provide statistical data and Center for Education 2016-2017 Collections information on postsecondary Statistics institutions.

NORTHEAST MISSISSIPPI COMMUNITY COLLEGE PROGRAM/CURRICULUM REVIEW

In order to assure students that the curricula offered by Northeast are current, appropriate, and complete, evaluation of the degree programs of study must be completed regularly. Each fall, faculty assigned as curriculum coordinators, along with faculty advisors, will review the particular curriculum for depth and breath.

Upon completion of the curriculum evaluation form, the responsible faculty curriculum coordinators and faculty advisors present the form to the respective division head. The division head refers the form to the proper standing advisory committee (academic, technical/career) for review and advice. The recommendations of the faculty and the advisory committees will be basis of curriculum recommendations presented at the annual curriculum committee meeting. The curriculum committee submits changes to the Board of Trustees through the President for final approval.

A Curriculum Evaluation Committee, which is composed of Northeast and non-college personnel, will evaluate curricula each year. The curricula within a division are reviewed on a five-year cycle as follows: Languages and Humanities-Spring 2015 (formerly Division of Humanities and Social/Behavioral Sciences); Social/Behavioral/Applied Sciences- Fall 2015; Business & Engineering Technology – Fall 2019; Math and Sciences- Fall 2017, and Fine Arts – Fall 2018.

During the evaluation, each curriculum will be reviewed in the following areas: 1. Past success rates by programs of study/grades. 2. Relevance of courses within curriculum. 3. Documented need for the curriculum. 4. Compatibility of curriculum and institutional purpose. 5. Credentials of faculty to adequately teach curriculum. 6. Financial Support for curriculum.

All curricula recommendations from the Curriculum Evaluation Committee are forwarded to the Curriculum Committee. Actions by Curriculum Committee are forwarded to the President for approval, who then submits recommendations(s) to the Board of Trustees for final action.

Northeast Mississippi Community College Program Review Calendar Division Program of Study Semester Reviewed Health Sciences Associate Degree Nursing Fall 2016 Dental Hygiene Technology Medical Assisting Technology Medical Laboratory Technology Radiologic Technology Respiratory Technology

13 CURRICULUM AND INSTRUCTION (EDUCATIONAL PROGRAMS)

Northeast Mississippi Community College continues to provide exemplary educational programs to the citizens of Northeast Mississippi and the surrounding area. Northeast has met the increased demand for its services by expanding its distance learning programs, its offering at the two off- campus sites, and expansion of its dual enrollment/dual credit program. Northeast still faces the challenges posed by reduced state funding, however, these challenges have been met by more efficient use of college personnel and available fiscal resources.

Northeast continues to strengthen its relationships with other colleges and schools through its dual credit program. The dual enrollment agreement was recently reviewed and updated by the IHL, MCCB, and the State Board of Education. These entities combined to create a Dual Enrollment Task Force to study the dual credit program offered in Mississippi. This agreement allows high school students who meet specific criteria to earn college credits while they are still enrolled in high school. The Dual Credit Task Force is studying access, affordability, and accountability for all offerings. In order to improve Dual Credit processes, NEMCC compiled and distributed a new Dual Credit Handbook to all high schools in the district. This handbook contains eligibility requirements, the college calendar, timetables for offering classes, and FAQ. Beginning in the fall of 2013, Northeast implemented a Deferred Tuition Plan for dual credit courses. Students can defer tuition until they enroll as a full time student the fall after graduation. If a student attends for four semester or graduates the entire deferred tuition is forgiven. In 2014, the Board of Trustees approved a new fee structure for students in a sponsored course. This fee structure offers tuition at a steep discount to encourage students to enroll in dual credit courses. In May of 2016, the Board of Trustees approved an increase in the tuition for a restricted dual credit course from $150/course to $200/course for course hosted at the high schools. For courses hosted by NEMCC, tuition was increase to the part-time tuition rate of $150 per semester hour. The new fee is effective for the fall 2017 semester.

During the 2016-2017 academic year the statewide articulation agreement between the Mississippi IHL colleges and universities and the Mississippi community colleges was completed and approved by the IHL Board of Trustees and the State Board for Community and Junior Colleges. This articulation agreement outlines the courses that must be accepted by the IHL institutions as transfer credit from the fifteen SBCJC institutions for 157 different college degrees. This agreement is an essential component of our educational program since it guarantees that Northeast courses will be accepted for transfer credit at all IHL institutions. The articulation agreement was also revised to a web version that is posted on the Rise Up Mississippi website. The web version is called the Mississippi Articulation and Transfer Tool (MATT).

During the 2016-2017 academic year, NE continued offering a four-day instructional week. Students took classes on Monday-Wednesday and Tuesday-Thursday. A limited number of Friday classes were offered. Northeast continues to expand and remodel its facilities. Hines Hall experienced a major overhaul of the HVAC system.

14 2016-2017 Accomplishments 1. Completed the SACS-COC Fifth Year Report 2. Received no revisions on the Fifth Year Report 3. Revised the Paralegal, Industrial Maintenance, and Information Systems Technology and MAT, BIO, CHE, CSC, and PHY curricula 4. Implemented the student portion of the iPAD initiative. 5. Attended community college-IHL curriculum alignment meetings for MAT, BIO, CHE, CSC, PHY courses. 6. Attended curriculum framework revision meetings for Paralegal, Industrial Maintenance, and Information Systems Technology programs. 7. Revised the online Faculty Evaluation process. 8. Conducted an audit to determine need for additional faculty. 9. Implemented VitalSource textbook options in more courses. 10. Hired new faculty in English, Dental Hygiene, Mathematics, Information Systems Technology. 11. Implemented an online catalog for the 2016-2017 school year. 12. Completed training for online Advising tool, DegreeWorks. 13. Moved College Withdrawals and Student Cancels to online format.

FIVE-YEAR PROJECTIONS: 2017-2018 1. Revise curricula, as needed, to provide innovative programs of study 2. Hire additional faculty needed as result of faculty audit. 3. Evaluate the first complete year of the iPAD initiative. 4. Attend community college-IHL curriculum alignment meetings for fine arts courses. 5. Attend curriculum framework revision meetings for CTE programs. 6. Utilize instructional space audit findings to modify existing instructional offerings and facilities. 7. Evaluate satisfaction with VitalSource. 8. Examine usage at the off-campus sites for best utilization. 9. Conduct audit for instructional offerings at NE @ Ripley. Submit prospectus for initiation of >50% of an instructional program at the NE@ Ripley site if warranted. 10. Begin campus wide selection of QEP topics. 11. Select QEP chair(s). 12. Send contingent of faculty and administration to SACSCOC Summer Institute.

2018-2019 1. Revise curricula, as needed, to provide innovative programs of study. 2. Revise the iPAD initiative based on evaluations from 2017-2018 year. 3. Attend community college-IHL curriculum alignment meetings for fine arts courses. 4. Attend curriculum framework revision meetings for CTE programs. 5. Examine usage at the off-campus sites for best utilization. 6. Conduct audit for instructional offerings at NE @ Ripley. Submit prospectus for initiation of >50% of an instructional program at the NE@ Ripley site if warranted. 7. Begin documentation audit for the SACSCOC decennial review. 8. Establish Compliance Certification Committee; assign authors to standards.

2019-2020 1. Proceed with the Compliance Certification process. Meet bi-weekly for editing and evaluation of submitted standards. 2. Submit Substantive Change for NE @ Ripley off-campus site. 3. Revise curricula, as needed, to provide innovative programs of study. 4. Attend community college-IHL curriculum alignment meetings. 5. Attend curriculum framework revision meetings for CTE programs. 6. Examine usage at the off-campus sites for best utilization. 7. Submit Compliance Certification.

15 2020-2021 1. Prepare Focus Report for SACSCOC Off-Site committee. 2. Finish and submit the QEP. 3. Prepare for the SACSCOC On-Site committee. 4. Respond to Substantive Change report for NE @Ripley off-campus site. 5. Revise curricula, as needed, to provide innovative programs of study. 6. Attend community college-IHL curriculum alignment meetings. 7. Attend curriculum framework revision meetings for CTE programs. 8. Examine usage at the off-campus sites for best utilization. 9. Submit response to SACSCOC for the On-Site committee report.

2021-2022 1. Prepare for the SACSCOC On-Site committee. 2. Revise curricula, as needed, to provide innovative programs of study. 3. Attend community college-IHL curriculum alignment meetings. 4. Attend curriculum framework revision meetings for CTE programs. 5. Examine usage at the off-campus sites for best utilization.

16 Curriculum & Instruction IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction Program/Unit: Curriculum and Instruction

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L4 – Marketing; L5 - Professional Development

17 Curriculum & Instruction IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Maintain and enhance the 1a. Publicize the dual enrollment program 1a. Northeast held two district 1a-d. Northeast continued to dual enrollment program by meeting annually with wide meetings (October strengthen its relationship with for secondary schools in administration and counselors from the 2016 and February 2017) district high schools through its the district. (PLO) district high schools. for high school counselors. dual credit program. The dual enrollment team briefed the counselors on The Vice President of Instruction course offerings, eligibility and an appropriate Division requirements, registration Head reviewed seven procedures, college secondary instructor's calendar and release of transcripts to qualify high grades. The Records office school instructors to teach an published a Dual Credit in-house sponsored dual brochure that lists enrollment course. procedures, eligibility, restricted courses and A statewide Dual Enrollment Task deferment information. Force was formed to study the The brochure was mailed Mississippi dual credit to district high schools and program. The Dual Credit Task distributed at the Force studied access, counseling meetings. affordability and accountability 1b. Through the President's Cabinet, the 1b. The Instruction Council for all offerings. In order to Administrative Council and the examined the Success and improve Dual Credit processes, Instruction Council, examine college Retention rates for dual NEMCC compiled and processes and procedures to eliminate credit courses for the fall of distributed a Dual Credit procedures that deter students from 2016 and the spring of Handbook to all high schools in enrolling in dual enrollment courses. 2017. Courses with the district. This handbook success and retention rates contains eligibility below the college mean requirements, the college were examined for calendar, timetables for irregularities in the course offering classes, and FAQ. delivery. Online dual credit courses had lower success and retention rates than the on-the-ground courses taught by the qualified high

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school faculty. 1c. Update the Statewide Academic dual 1c. The Statewide Academic credit/dual enrollment articulation dual credit/dual agreement. enrollment articulation agreement was updated to reflect the increase in dual credit tuition and was changed to automatically renew each year unless notified by either party 90 days before the annual renewal date. The agreements were sent to every superintendent in the district in June of 2016. 1d. Increase the number of students taking 1d. Dual enrollment for the dual enrollment courses by 20% from 2016-2017 year increased previous year levels. 4% year to year over 2015- 2016. The following table shows dual enrollment: Fall 2012 Spring 2013 Total 99 52 151 Fall 2013 Spring 2014 Total 157 170 327 Fall 2014 Spring 2015 Total 339 592 931 Fall 2015 Spring 2016 Total 478 640 1118 Fall 2016 Spring 2017 Total 477 690 1167 2. Maintain a current and 2a. CTE faculty will attend curriculum 2a. CTE faculty from the 2a. Curriculum modifications were relevant curriculum that writing/editing team meetings to Paralegal, Industrial reviewed by the program's aligns with the Mississippi update and align the curriculum Maintenance, and advisory committees and Community College framework for their program. Information Systems program faculty. The Board's Career Technical Technology programs modifications and changes Education state curriculum attended the statewide were approved at the division frameworks and the IHL curriculum revision. and Instructional Council and curriculum alignment were approved by the Board of document. Trustees in the November meeting. The 2017-2018

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catalog was edited to reflect changes. 2b. AA degree faculty will attend joint 2b. AA faculty from the math, 2b. Business Management meetings between the community computer sciences, and Technology AAS and colleges and representatives from IHL natural sciences disciplines certificates and a Paralegal by discipline area to update and align attended IHL-Community certificate were added to the the transfer curriculum. College articulation 2017-2018 catalog. Medical meeting held in the fall of Office Technology experienced 2016. a name change to Healthcare Data Technology. Information Systems Technology added 3 emphasis areas, iOS development, system administration, and cyber defense. Modern Foreign Language and Modern Foreign Language Education dropped Modern from their names. Business and Marketing Management and Library Science programs were dropped from the curricula offered. 2c. A program review will be conducted of a 2c. A program review of the 2c. The program review process division in which representatives from Health Sciences division resulted in the following the secondary system, industry, other was conducted in the changes: Use of the LLS 1333 community college personnel and past spring of 2017. course, Intro to Healthcare graduates will review the division's Representatives from the Professions was opened to programs of study, its faculty, its secondary system, traditional students not just enrollment, success, retention, and industry, other community dual enrolled students. placement rates. college personnel and past graduates reviewed the division's programs of study, its faculty, its enrollment, success, retention, and placement rates. Suggestions for revisions and changes were compiled and forwarded to the division

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for consideration by the program coordinators of the programs of study. 3. Achieve and maintain 3a. Monitor enrollment and class sizes 3a. Enrollment for the fall 3a. The relative needs index optimum faculty levels for every semester and following the 2016 and spring 2017 computations revealed all quality instructional resignation or retirement of a faculty showed a 1.5% increase positions needed to be delivery. member, evaluate the need for (3524) and 1.5% decrease replaced. replacement based on current and (3364) respectively over historic enrollment. the levels for 2015-2016. Faculty members in Music and History/Geography retired effective June 2017. All positions were studied and the relative need index for the position was determined using the following formula: FNI= (class size/max class size)*0.50 + (PT/ALL SEC)*0.50. 3b. Assist with the replacement of faculty by 3b. Job descriptions were 3b. The streamlined interview reviewing and updating job written and published for committee process was descriptions, reviewing applicant the following instructor continued. All committee credentials, assisting with the formation positions: Music - Choral members review each of an interview committee, serving on Instructor and applicants file and recommends the interview committee and forwarding History/Geography an invitation for interview the recommended applicant to the Interview committees were based on applicants suitability President. formed, qualified of educational preparation and applicants were experience. Replacement of interviewed, a retiring faculty was initiated as recommendation was soon as the retiree returned made to the President for their Letters of Intent in March. each position. The This allowed positions to be recommended candidates posted before secondary were approved by the instructors had signed their Board of Trustees in the contracts. Faculty position June and July board postings in district newspapers meetings. were allowed to run for a week.

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3c. Work with Division Heads to locate and 3c. Faculty resumes and 3c. Potential adjunct faculty are qualify adjunct instructors. credentials were reviewed and filed by the Vice forwarded to the President of Instruction and the appropriate division head Human Resources Officer. The for persons interested in active applications are kept for adjunct positions in one year. English, Mathematics, and A&P. 3d. Provide new faculty with information 3d. New faculty orientation 3d. New faculty orientation was related to instruction during new faculty was held on August 22nd, augmented by a year long orientation. 2016. New faculty Mentor-Mentee program called members attended. Connecting Tiger Colleagues. Procedures related to Meetings were held each Attendance Tracker, quarter to explain the various Tigerline, advising, student services, purchasing, instructional load and administrative, and business course management were offices on campus. detailed. Mentors were assigned to new faculty. 3e. Administer the Student Evaluation of 3e. The Student Evaluation of 3e. The Student Evaluation of Instruction survey in every class and use Instruction was conducted Instruction survey was added the results as part of the instructor in the Fall of 2016 and the as a tab to each Canvas course. evaluation process. Spring of 2017 for every This allowed students to easily course regardless of mode access the survey without of delivery. There was an having a separate login. overall response rate of 18% in the fall and 23% in the spring. Results were emailed to the appropriate Division Head and the faculty member. Division Heads used the results as part of the annual instructor evaluation process. 4. Provide current and timely 4a. Conduct monthly Instruction Council 4a Instruction Council 4a. Curriculum review was held in information to the Division meetings to review and approve meetings were held on the the fall semester and all of the Heads and faculty curriculum changes, report updates last Wednesday of each suggestions and revisions regarding instructional from the Mississippi Department of month. Curriculum occurring from that review delivery, curriculum Education, and consider changes to changes approved by the were able to be approved

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changes, and post institutional processes related to Instruction Council and through the college processes secondary education in instruction. presented to the Board of in time to be added to the Mississippi. Trustees include: addition 2017-2018 catalog. The of Business Management Instruction Council approved AAS and certificate and the hierarchy, the course plan, Paralegal Certificate. The the programs of study and deletion of Library Science custom pages for the new and Business and online catalog. The 2016-17 Marketing Management and 17-18 catalogs were programs. Addition of IST reviewed by faculty on 3 courses to provide 3 separate occasions to catch any emphasis areas in changed needed for Information Systems implementation of Technology, the addition of DegreeWorks. ART 2353, Figure Drawing, and addition of Early Childhood Education Seminar courses. The 2017-2018 catalog was edited to reflect the changes. 4b. Academic Officer 4b. The Dual Credit Task Force Association meetings were reviewed the current Dual held in August, October, Credit agreement used by the February, April and June. 15 community colleges. The The Vice President of Task Force made several 4b. Attend quarterly meetings of the Instruction attended every recommendations regarding Academic Officers Association to remain meeting. Agenda items access and affordability to the apprised of community college board covered included Complete Academic Officers at the June policies and procedures and participate College America's Game Summer Conference. in standing state-wide committees. Changers, Quantitative Reasoning as an option for College Algebra for certain majors, CIP code updates, Dual Credit Task Force, Statewide Accuplacer Placement scores, HPR Curriculum Alignment meeting, and the implementation of the

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SREB course for high school seniors in lieu of the developmental education sequence. 4c. Conduct general faculty meetings to 4c. General faculty meetings 4c. The instruction council decided inform all faculty of curriculum changes were held on August 14th to standardize the Friday and new procedures related to 2016, November 7th 2016, meeting schedule. The first instruction. January 4th, 2017, and Friday of every month would April 4th, 2017. The be used for the Division meetings were held prior meetings, committee meeting, to advising day and pre- etc. The third Friday would be registration for the next used as needed. semester and before summer orientation. Instructors were given handouts with all curriculum changes that had been approved by the Board of Trustees, informed of changes to the semester credit hours needed for eligibility for state financial aid, provided copies of the new college calendar grid format that shows dates for all terms, informed of changes in mathematics, science and English courses pre-requisites to implement suggestions from the Complete College America study, notified of new hybrid offerings, shown the Mississippi Articulation and Transfer Tool (MATT) to aid in advising, informed of the college project to offer an Orientation class for

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students, and given a financial aid update by Greg Windham

25 GENERAL EDUCATION CORE

To earn a degree or a certificate, students must demonstrate through periodic examinations and through other requirements, as stated in the course syllabi, that he/she is competent in all courses within a particular curriculum. In addition, completion requirements for Associate Degrees include being competent in reading, writing, oral communication, and fundamental mathematical skills and computer literacy. • Reading competency – Students who complete an Associate Degree must demonstrate the ability to read and comprehend at a level commensurate with the reading level of the textbook and other reading assignments. • Writing competency – Students who complete an Associate Degree must demonstrate proficiency in written communications by composing effective sentences and paragraphs; applying correctly the rules of grammar, punctuation, spelling, word division, and word choice; and developing in written form clear, concise thoughts and ideas. • Mathematics competency – Students who complete an Associate of Arts Degree must earn credit in MAT 1313, an equal course, or a higher-level course. Students who complete an Associate in Applied Science Degree must successfully earn credit in MAT 1313 or a lower level math course.

Also, the Associate of Arts degree is awarded to students completing university parallel curriculum. Hence, these students will have completed 32 semester hours of general core consisting of English Composition (ENG 1113 and ENG 1123), social and/or behavioral science (6 semester hours), humanities (6 semester hours), laboratory science (8 semester hours), fine arts (3 semester hours) and mathematics (MAT 1313, equivalent or above; 3 semester hours). The Associate of Applied Science degree is awarded to students completing requirements in technological programs. These students must have completed 15 semester hours of general core consisting of English Composition (ENG 1113), social or behavioral science (3 semester hours), fine arts (3 semester hours), mathematics or science (if mathematics is below MAT 1313, then 3 semester hours of related mathematics above 1203 and 4 semester hours of science), computer or computer related (3 semester hours). In February of 2010 the Commissioner of Higher Education recommended to the State Board of Trustees of Institutions of Higher Learning a Transfer of the Associate of Arts Degree policy. This policy was created to allow a more seamless transition for community and junior college students. The policy stated that community college students who complete the 30 hour general education core with a grade of "C" or above in each course and who graduate with an Associate of Arts degree from the community college would satisfy the IHL core curriculum requirement at each IHL institution. During the spring 2010 semester the new 30 hour (32 hours at Northeast) general education core curriculum was approved by the Instruction Council and the Board of Trustees. After approval, the advisors for the AA programs of study reviewed each program of study to ensure the required courses were present. The new General Education Core Curriculum follows:

Subject Area Semester Hours Acceptable Courses English 6 ENG 1113, ENG 1123 Sociology, Psychology, Political Social or Behavioral 6 Science, Geography, Economics, Science Educational Psychology Fine Arts 3 Art/Theatre/Music Appreciation Mathematics 3 MAT 1313 or above History, Literature, Foreign Humanities 6 Language, Philosophy, Religion Natural Sciences 8 Two Laboratory Sciences

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Institutional Effectiveness Plan 2016-2017

Division/Department: Curriculum & Instruction Program/Unit: General Education

College Purpose Statement(s): (P1) To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment; P3: To provide developmental studies within the curriculum to strengthen the basic skills of students; P4: To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment.

Long-Range Goal(s): L1 - Quality Student Outcomes, L2 - Teaching/Learning; L3 – Technology; L7 - Distance Learning

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.3 - Improve student retention; S2.5 - Offer employee mentoring and professional development opportunities.

Division Purpose Statement: To earn a degree or a certificate, a student must demonstrate through periodic examinations and through other requirements, as stated in the course syllabi, that he/she is competent in all courses within a particular curriculum. In addition, completion requirement for associate degrees include being competent in reading, writing, oral communication, fundamental mathematical skills, and computer literacy.

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Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students will be able to 1a. Through CSC 1123 lab assignments, 75% 1a. 1a. Through CSC 1123 1a. Remediation is offered to demonstrate proficiency in of the students will score 70% or above lab assignments, 87% students in both traditional and common software on selected word processing and (202/233) of students in online classes on lab applications. (PLO) spreadsheet lab assignments. traditional classes scored assignments that they are 70% or above on selected having trouble with. Tutoring word processing and services are also provided in an spreadsheet lab attempt to help increase assignments. 62% student understanding. (92/148) of online students scored 70% or above on these same assignments. 1b. Through examination of the item analysis 1b. Through examination of 1b-c. Instructors continue to feature provided in the SAM testing the item analysis feature provide opportunities for software, 75% of the students will provided in the SAM students in both traditional and correctly complete selected Access testing software, 80% online classes to experience database tasks. (186/233) of the students performance-based scenarios in traditional classes through further SAM testing correctly completed software upgrades. selected Access database tasks. 59% (87/148) of online students correctly completed these same tasks. 1c. Through a CSC 1123 comprehensive final 1c. Through a CSC 1123 exam using SAM testing software, 75% of comprehensive final exam students will score 70% or above. using SAM testing software, 90% (209/233) of students in traditional classes scored 70% or above. 74% (109/148) of online students scored 70% or above on these same assignments. 2. Students who complete the 2a. Students completing ENG 1113 will 2a. In the fall of 2016, 83.8% 2a. Writing instructors continue to core curriculum will be submit at least four expository writing (275/328) of traditional incorporate new uses of able to communicate units requiring coherent organization, students, 86.7% (46/53) technology to enhance

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effectively through clear thought content, appropriate word of online students, and traditional, short-term, online reading, writing, and choice, effective sentence structure, and 98.2% (167/170) of dual- and dual-enrolled instruction. speaking. (PLO) will make oral and written responses to enrolled students others’ writing; the writing process and completing ENG 1113 did final product will be evaluated according so with at least a 70% to grading rubrics developed by ENG success rate; in the spring 1113 faculty; 75% of students who of 2017, 71.0% (130/183) complete the course will master each of traditional students, writing unit with at least 70% success. 93.6% (59/63) of online students, and 91.5% (98/107) of dual-enrolled students completing ENG 1113 did so with at least a 70% success rate.

2b. At least 75% of employers of graduates 2b. 78.8% of employers of 2b. Writing instructors continue to from NE career/technical programs will graduates from NE incorporate workplace writing express satisfaction with these career/technical skills, such as resumes, employees’ writing skills on the programs expressed business letters, memos, and Employer Evaluation of Career/Technical satisfaction by rating emails to enhance student Completers Survey 14-15. these employees’ writing success in the workplace. skills "Good" or "Very Good" on the 2016 Employer Evaluation of Career/Technical Completers Survey. 2c. 70% of the students who complete SPT 2C. Fall 2016 SPT 1113 Public 2c. Students in the traditional, 1113 will successfully delivery four Speaking, 285 out of 302 online and duel enrolled class speeches as measured by criteria on the (94%) students of SPT 1113 Public speaking Instructors Evaluation instrument. completed 4 speeches effectively communicated the communicating topic and purpose of the speech information appropriate at the desired percentage. The to an audience and stating instructors will continue to give the purpose by scoring 8 examples and assignments to out of 10 on the help the students understand Instructors Evaluation what a clear effective message Rubric. Spring 2017 SPT is and how to properly deliver 1113 Public Speaking, 290 the message. Additional videos out 313 (92%) students will be implemented in the

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completed 4 speeches different instructional styles to communicating ensure proper understanding information appropriate in the online, traditional, and to an audience and stating duel enrolled sections of SPT the purpose by scoring 8 1113 Public Speaking. out of 10 on the Instructors Evaluation Rubric. 2d. Of the university, parallel sophomore 2d. Of the 39 university, 2d. ACT’s CAAP test is no longer student sample who have completed 40 parallel sophomore available. A committee will be semester hours prior to Spring 2017 and student sample who had appointed to develop and have completed or enrolled in MAT 1313, completed 40 semester research other nationally the student’s mean on the “Writing Skills” hours prior to Spring recognized assessments. ACT’s CAAP will be 60 or above. 2017 and have completed or enrolled in MAT 1313, the student’s mean on the “Writing Skills” ACT’s CAAP was 76.9% (30/39). 2e. Of the Career and Technical sophomore 2e. The ACT Workkeys Test 2e. The ACT Workkeys Test will be student sample who have completed 49 was administered during administered twice for the semester hours prior to the Spring 2017 2016-2017 with the 2017-2018 school year to semester, 60% of the students will score following results: capture additional student a 3 (Bronze) or above. Total CTE students tested: samples. 252 3 (Bronze) – 42 4 (Silver) – 119 5 (Gold) – 33 46 did not receive a score 119/252 = 77.0% 3. Students will demonstrate 3a. Of the university parallel sophomore 3a. Of the 39 university, 3a-c. Instructors continue to use the competency in science student sample who have completed 40 parallel sophomore current forms of assessment reasoning. (PLO) semester hours prior to Spring 2016 and students who have and agree to continue to add have completed ENG 1113 and ENG completed 40 semester review and additional 1123, and completed or enrolled in MAT hours prior to the Spring modeling/re-teaching as 1313, the student’s mean score on the 2017 and have completed necessary to increase student “Science” section of the ACT’s CAAP will ENG 1113 and ENG 1123, demonstration of score 60 or above. and completed or enrolled understanding. in MAT 1313, the students' mean score on

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the "Science" section on the ACT's CAAP was 60.3%.

3b. Through BIO 1124 lab activities, 75% of 3b. 35% (36/104) of BIO the students will identify examples of the 1124 students for Fall 4 basic types of tissues in the human 2016 and Spring 2107 body with 70% or higher accuracy. identified and drew examples of four basic human tissue types with 3c. Through BIO 1124 chapter tests, 75% of 70% accuracy. the students will demonstrate an 3c. 60% (62/104) of BIO understanding of the 4 basic types of 1124 students for Fall tissues in the human body with 70% or 2016 and Spring 2017 higher accuracy. demonstrated an understanding of the four basic types of human tissues with 70% accuracy.

4. Students who complete the 4a. Of the university parallel sophomore 4a. Of the 39 university, 4a. Efforts continue to engage academic core will student sample who have completed 40 parallel sophomore sophomore students to demonstrate critical semester hours prior to Spring 2015 and students who have complete the exam. thinking skills through have completed ENG 1113 and ENG completed 40 semester analyzing and organizing 1123, and completed or enrolled in MAT hours prior to the Spring information. (PLO) 1313, the student’s mean score on the 2017 and have completed “Critical Thinking” ACT’s CAAP will be 60 ENG 1113 and ENG 1123, or above. and completed or enrolled in MAT 1313, the students' mean score on the "Critical Thinking" section on the ACT's CAAP was 59.0% (23/39). 4b. Students who complete ENG 1123 will 4b. In the fall of 2016, 84.1% 4b. English 1123 instructors submit at least four writing units (63/75) of traditional suggested that students submit requiring analytic, evaluative, and/or students, 78% (43/55) of at least one submission to an persuasive thinking, at least two of which online students and 100% online tutoring service or to the will require documented research to be (42/42) of dual-enrolled writing center on campus for evaluated by grading rubrics developed who completed ENG 1123 additional assistance with

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by ENG 1123 faculty; 70% of students did so with at least a 70% writing assignments. who complete the course will master all success rate. In the spring writing units with an average of at least of 2017 84.4% (129/153) 70% success, as determined by a writing of traditional students, evaluation rubric. 85.3% (53/62) of online students, and 93.6% (89/95) of dual-enrolled students who completed ENG 1123 did so with at least a 70% success rate. 4c. Students who complete ENG 1123 will 4c. In the fall of 2016, 82.6% 4c. English 1123 instructors complete a research evaluation unit; 70% (62/75) of traditional decided that the Research of students who complete the course will students, 76.4% (42/55) Evaluation Unit should be master the research unit with an average of online students and weighted more heavily on the of at least 70% success rate. 100% (42/42) of dual- grading scale within the course enrolled who completed and should continue to be the Research Evaluation taught at the beginning of the Unit did so with at least a course to ensure student 70% success rate. In the success with required spring of 2017, 85.4% research-based papers. (130/153) of traditional students, 77% (48/62) of online students, and 87.2% (83/95) of dual- enrolled students who completed the Research Evaluation Unit did so with at least a 70% success rate. 4d. Of the university parallel sophomore 4d. Of the 39 university, 4d. The Director of Strategic student sample who have completed 40 parallel sophomore Planning and Assessment, the semester hours prior to Spring 2015 and students who have Associate VP of Academic have completed or enrolled in MAT 1313, completed 40 semester Instructional Programs, and the student’s mean on the “Mathematics” hours prior to the Spring faculty met to discuss how to ACT’s CAAP will be above the national 2017 and have completed increase participation. It was mean. ENG 1113 and ENG 1123, decided to include the CAAP and completed or enrolled test into the course curriculum. in MAT 1313, the students' mean score on

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the "Math" section on the ACT's CAAP was 58.7%. 5. Students will gain a 5. At least four community-cultural 5. Four community-cultural 5. The Cultural Arts Committee greater awareness of the partnership opportunities will be offered partnership opportunities has begun plans for a Cultural many culturally enriching to students during the 2016-15 school were offered to students Arts Week in 2017-18 that will opportunities available year. Ninety percent (90.0%) of during the 2016-17 school include programming from through the college and attendees at community-cultural year. many disciplines. community which focus on partnership programs will agree with the Ninety percent (90.0%) of themes central to the statement: “I have a greater attendees at community- humanities and social/ understanding of this subject matter cultural partnership behavioral sciences. (PLO) because I attended this program.” programs will agree with the statement: “I have a greater understanding of this subject matter because I attended this program.” Results: "No Mudslinging Here: A Civil Debate on 2016 Election Issues" debated by Dr. Ed Holliday and James Hull, October 25, 2016 (220) – 99.1% "Thomas Merton and Poetry's Perpetual Voice" presented by Dr. Deborah Kehoe, November 1, 2016 (45) – 100% "Just by Listening: Honoring Veterans Through Their Stories" presented by Iota Zeta Chapter of Phi Theta Kappa, November 11 & 15, 2016 (150) – 96.5% "Spoken Word" presented by Asia Rainey, February 28, 2017 – 97.1%

33 Developmental Education IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Curriculum and Instruction Program/Unit: Developmental Education

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 – Technology; L7 - Distance Learning; L9 - Communication

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.2 - Improve faculty advising; S1.3 - Improve student retention; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs

Division Purpose Statement: Developmental Education/Special Populations unit is to provide and maintain sound instruction and needs to accommodate students with varying backgrounds, interests, and abilities in order to assist them in success within their chosen fields of study.

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Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Incoming freshman 1. Freshman students who score 16 or 1. 1. Based on ACT English 1. Instructors and Advisors will students will be assessed below on the ACT English and/or 18 or and Math subscores, continue using ACT subscores for basic skill levels and below on the ACT Math will be advised to students were placed into to place students in the those needing remediation enroll in the appropriate developmental the appropriate level appropriate level will be placed in the courses. course. developmental course. appropriate classes. (PLO) During the Fall 2016 Challenges to placement, semester: regarded as optional not as English -407 students placed recommended or necessary, into Beginning English will be done through and Reading ACCUPLACER or Algebra - 70 students entered departmentally developed into Beginning Algebra challenge tests. and 780 placed into Intermediate Algebra

During the Spring 2017 semester: English - 79 students placed into Beginning English and Reading Algebra - 28 students entered into Beginning Algebra and 383 placed into Intermediate Algebra 2. Students enrolled in ENG 2a. Through a locally developed rubric 2a. Of the students enrolled in 2a. Instructors decided to require 0114 will gain an consisting of content, style, and ENG 0113 during students to submit two essays understanding of correctness, students will show FALL2016-Spring2017, for feedback to NetTutor of The paragraph writing and demonstrate mastery by scoring at least 73% (289/397) of Writing Center on Campus in organization through topic 70% on final writing unit. traditional students and order to improve writing focus, topic sentence 76% (81/107) of online scores. construction, development students scored a 70% or of the main idea, and higher on the final writing appropriate closure. (SLO) unit of the semester. 2b. 60% of students will score 70 or above 2b. Of the students enrolled in 2b. Instructors developed a on teacher-developed exercises and ENG 0113 during Fall Corequisite course for the fall quizzes on the writing process. 2016-Spring2017, 66% which would allow remedial (262/397) of traditional students additional lab time in

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students and 53% order to improve writing and (56/107) of online grammatical skills, as well as students scored a 60% or quiz scores. higher on teacher- developed exercises or quizzes on the writing process. 3. Students who complete 3. 100% of the students enrolled in the 3. Of the students enrolled in 3. ENG 0113 instructors decided ENG0114 will demonstrate traditional or e-learning sections of ENG 0113, 78% to develop a new corequisite a gain in reading. (SLO) ENG0114 will demonstrate a 5% increase (309/397) of traditional course for the fall to enable in Lexile score. students and 75% students to improve reading (80/107) of online comprehension in a lab setting students demonstrated at through individualized reading least a 5% increase in assignments. Lexile score. 4. Students enrolled in 4. At least 70% of ENG 0114 students will 4. Of the students enrolled in 4. Instructors continued to ENG0114 will write a clear score a 70 or better on a written essay. ENG 0113 during Fall require all essays to be and concise essay by 2016-Spring 2017, 75% submitted to instructor for demonstrating an (297/397) of traditional revision feedback and decided understanding of the basic students and 63% to require at least two of these components of an essay. (67/107) of online be submitted to NetTutor or (SLO) students scored 70% or The Writing Center on Campus better on a written essay. for additional feedback. 5. Students enrolled in MAT 5a. At least 75% of the students enrolled in 5a. 78.6% (22/28) of the 5a-c. The topics missed by greater 0123 will demonstrate MAT 0123 will demonstrate students enrolled in MAT than 50% of students were understanding of basic understanding of first degree equations 0123 (traditional) in the identified and reviewed by algebraic principles. (SLO) by answering an embedded question on Fall of 2016 and Spring instructors of the course. the final exam. 2017 demonstrated Greater emphasis will be understanding of first placed on these topics during degree equations by instruction in the next school correctly answering an year. embedded question on the final exam. 75% (9/12) of the students enrolled in MAT 0123 (virtual) demonstrated understanding of first degree equations by correctly answering an

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embedded question on the final exam. (Only data from the Fall of 2016 could be used for virtual because the spring class did not have enough enrolled to make the class.) 5b. At least 75% of the students enrolled in 5b. 89.3% (25/28) of the MAT 0123 will demonstrate students enrolled in MAT understanding of Operations with 0123 (traditional) in the integers and variables by answering an Fall of 2016 and Spring of embedded questions on the final exam. 2017 demonstrated understanding of operations with integers and variables by correctly answering an embedded question on the final exam. 80% (8/10) of the students enrolled in MAT 0123 (virtual) demonstrated understanding of operations with integers and variables by correctly answering an embedded question on the final exam. (Only data from the Fall of 2016 could be used for virtual because the spring class did not have enough enrolled to make the class.) 5c. From the item analysis on the MAT 0123 5c. From the item analysis on fall final exam, questions on topics the MAT 0123 fall 2015 missed by greater than 50% of the final exam, questions on students will be identified and reviewed topics missed by greater by instructors. than 50% of students were identified. These

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topics included: solving linear inequalities, multiplying and dividing polynomials, multiplying and dividing rational expressions. 6. Students enrolled in MAT 6a. In Mat 1233, on a locally developed unit 6a. In Mat 1233 (traditional 6a-d. Instructors used the same 1233 will demonstrate test, 65% of students will score a 70 or classes), 56% (252/451) methods of instruction with understanding of higher on factoring polynomials and of students in the Fall of factoring polynomials to help intermediate algebraic solving polynomials by factoring. 2016 scored a 70 or improve this objective and principles. (SLO) higher on factoring provide consistency to the next polynomials and solving level. polynomial equations by factoring on a locally developed departmental unit test. In Mat 1233 (online classes), 78% (64/82) of students scored a 70 or higher on factoring polynomials and solving polynomial equations by factoring on a locally developed departmental unit test. In MAT 1233 (enhanced classes), 100%(7/7) of students scored a 70 or higher on factoring polynomials and solving polynomial equations by factoring on a locally developed departmental unit test. 6b. In Mat 1233, 65% of the students will 6b. In Mat 1233 (traditional 6b-c. Instructors included plenty of solve a linear equation that is embedded classes), 84% (358/428) examples and practice in class in the locally developed departmental of students in the Fall of on both of the objectives listed exam. 2016 solved a linear in order to maintain the equation that is proficiency level for this embedded in the locally objective.

38 Developmental Education IE Plan 2016-2017

developed departmental final exam. In Mat 1233 (online classes), 86% (66/77) of students solved a linear equation that is embedded in the locally developed departmental final exam. In Mat 1233 (enhanced classes), 44% (4/9) of students solved a linear equation that is embedded in the locally developed departmental final exam. 6c. In Mat 1233, 65% of the students will use 6c. In Mat 1233 (traditional the FOIL Method to multiply two classes), 82% (353/428) binomials that is embedded in the locally of students in the Fall of developed departmental exam. 2016 used the FOIL method to multiply two binomials that is embedded in the locally developed departmental final exam. In Mat 1233 (online classes), 84% (65/77) of students used the FOIL method to multiply two binomials that is embedded in the locally developed departmental final exam. In Mat 1233 (enhanced classes), 55% (5/9) of students used the FOIL method to multiply two binomials that is embedded in the locally developed departmental final exam.

39 Developmental Education IE Plan 2016-2017

6d. In Mat 1233, 75% of the students will 6d. In Mat 1233 (traditional 6d. Instructors provided additional simplify a rational expression that is classes), 68% (291/428) examples and assigned extra embedded in a locally developed of students in the Fall of homework with rational departmental exam 2016 simplifed a rational expressions and their expression that is operations in order to improve embedded in the locally the level of proficiency for this developed departmental objective. final exam. In Mat 1233 (online classes), 52% (40/77) of students simplified a rational expression that is embedded in the locally developed departmental final exam. In Mat 1233 (enhanced classes), 55% (5/9) of students simplified a rational expression that is embedded in the locally developed departmental final exam. 7. Students enrolled in ENG 7. 65% of students enrolled in ENG 0114 7. Of the students enrolled in 7. Instructors continued to 0114 will be able to will demonstrate mastery of assigned ENG 0113 in Fall 2016- incorporate daily oral language demonstrate basic English grammar quizzes by scoring 70% or Spring 2017, 70% exercises in order to improve grammar and mechanics. above on a Grammar Unit. (277/397) of traditional student comprehension. (SLO) students and 60% (64/107) of online students scored 70% or above on a Grammar Unit. 8. Students enrolled in 8. 95% of the students will achieve at least 8. Of the students enrolled in 8. ENG 0113 instructors decided ENG0114 will demonstrate a 3 for commitment on a 5-point rubric ENG 0113 in Fall 2016- to assign at least one current thoroughness in the evaluating terminal reading journal Spring 2017, 93% event, hot topic reading journal completion of reading entries. (468/504) of students to encourage students to journal entries. (Goal 3) received a COMMITMENT commit to their reading journal (SLO) score of at least 3 on a 5- tasks. point scale as measured by the Reading Journal rubric.

40 Developmental Education IE Plan 2016-2017

9. Students enrolled in 9. 95% of students will achieve at least a 3 9. Of the students enrolled in 9. ENG 0113 instructors ENG0114 will identify the for comprehension on a 5-point rubric by ENG 0113 in Fall 2016- continued to share strategies main and secondary ideas. identifying the main and secondary ideas Spring 2017, 83% for helping students to identify (Goal 3). (SLO) of assigned texts in terminal reading (418/504) of students main and secondary ideas. journal entries. reveived a COMPREHENSION score of at least 3 on a 5-point scale as measured by the Reading Journal rubric. 10. Students enrolled in 10. 95% of students will achieve at least a 3 10. 93% (468/504) of 10. ENG 0113 instructors decided ENG0114 will improve for vocabulary on a 5 point rubric students received to include a reading journal as their vocabulary through evaluating terminal reading journals, by VOCABULARY score of at part of final exam to emphasize use of reading journal making a list of and defining vocabulary least three on a 5-point the importance of vocabulary entries. (Goal 3) (SLO) words in assigned texts. scale as measured by the building in the development of Reading Journal rubric. critical reading skills and practices. 11. Students enrolled in 11. 95% of students will achieve at least a 3 11. Of the students enrolled in 11. ENG 0113 instructors decided ENG0114will utilize for analysis on a 5-point rubric by ENG 0113 during Fall to incorporate active reading component parts (such as recognizing the main purpose and 2017-Sring 2017, 83% exercises to increase ANALYSIS title, preface, conclusion, meaning in course required texts in (418/504) of students score. index, etc.) in assigned terminal reading journals received an ANALYSIS comprehending the entries. score of at least 3 on a 5- purpose and meaning of point scale as measured course-required texts. by the Reading Journal (Goal 3) (SLO) rubric.

41 DIVISION OF BUSINESS AND ENGINEERING

The Division of Business and Engineering Technology includes programs in Automotive Mechanics and Service Technician, Civil Engineering Technology, Collision Repair, Construction Engineering Technology, Drafting, Design, and 3D Modeling Technology, Diesel Power Technology, Electrical Technology, Heating and Air Conditioning Technology, Industrial Maintenance Technology, Precision Manufacturing and Machining Technology, Accounting Technology, Information Systems Technology, Administrative Office Technology, Healthcare Data Technology, Computer Technology, Business Management Technology, Culinary Arts Technology, Early Childhood Education Technology, and Paralegal Technology. These programs are designed to provide skilled graduates in career and technical programs supported by academic preparation essential for industries and business. The curricula, which includes necessary equipment list, are under constant review and evaluation by local advisory committees, and by state mandated program standards and measures. As changes occur in the regional and global enterprises, compatible changes are made in career- technical curricula.

Currently, the administrative office is staffed by an academic division head, Jason Mattox, and an administrative assistant, Lori Michael.

Our faculty consists of the following: Molly Goodson—Special Populations Instructor Ray Gaillard---Construction Engineering Technology Greg Hardin---Automotive Mechanics Technology Stevie Lovelace---Precision Manufacturing & Machining Technology Jeff Melson---Drafting and Design Technology Randy Mitchell---Collision Repair Technology Jerry Palmer---Automotive Mechanics Technology Jonathan Alexander---Diesel Power Technology Jennifer Hastings---Special Populations Instructor Stewart Moore---Civil Engineering Technology Mike Snowden---Precision Manufacturing and Machining Technology Jimmy Whitehead---Industrial Maintenance Technology Russ Bullard---HVAC Technology Matt Sandlin---Industrial Maintenance Technology Angela Mott---Accounting Technology Natasha Lewis---Information Systems Technology Nick Jackson---Information Systems Technology Vickie Huggins---Business Management Technology, Accounting Technology Crystal White---Healthcare Data Technology, Administrative Office Technology, Computer Technology Janet Cox---Paralegal Technology Christy Grissom---Hospitality Management Technology Ginger Carter---Culinary Arts Technology Jenniffer Newell---Early Childhood Education Technology Bonita Crump---Early Childhood Education Technology Carrie Cobb-----Vocational/Technical Counselor Alexia Owens----Early Childhood Education Technology

42 2016-2017 Accomplishments: • Partnered with several district secondary vocational centers to pilot career and technical dual enrollment/dual credit classes. • Offered evening Industrial Maintenance Technology classes for the first time ever. • Purchased eight new mechanical drive trainers, advanced rigging system trainer, and student hand- tools. • The annual Spring Job Fair participation increased to include 65 guest employers and over 400 in attendance. • Hosted area high school vocational technical center juniors and seniors and toured CTE Division programs and facilities. • Students enrolled in Business and Engineering Technology programs received certifications in the following fields: NCCER, Microsoft Word, Microsoft Excel, OSHA 30, Competent Person – Trenching, Underground Safety Equipment, ACI Grade 1 concrete testing, Storm Water Permit, Mobile Crane Operator, OPAC, and Comp TIA A+. • Implemented practice of introducing nontraditional prospective students to other currently enrolled nontraditional students during recruiting visits to allow for question/answer period and to establish contact for incoming students needing that assistance/comfort level.

• Christy Grissom Bachelor of General Studies from the University of MS Awarded the Taylor Medal (The University's highest academic honor. Awarded annually to no more than 1 percent of the study body) • Natasha Lewis Apple Teacher Certified – 2/17 EdS – pending July 2017 • Jeff Melson Master in Educational Leadership, Administration, and Supervision from Delta State University • Angela Mott Microsoft Certified Educator IC3 (Internet and Computing Core Certification) Global Standard 5 Certified Entrepreneurship and Small Business Management Certified • Matthew Sandlin Mississippi Master Electrician

Five-Year Projections: 2017-2018 1. Revise curricula, as needed, to provide better programs of study; revise brochures to reflect changes. 2. Increase national certifications among career and technical faculty. 3. Update marketing brochures for all programs. 4. Update divisional website to reflect changes in programs and/or policies. 5. Develop hybrid classes to help meet student needs. 6. Develop modular class format to meet needs of students who work. 7. Introduce welding as one-year certificate program. 8. Offer evening sections of the Industrial Maintenance Technology program. 9. Partner with district secondary schools to offer dual enrollment classes.

2018-2019 1. Revise curricula, as needed, to provide better programs of study; revise brochures to reflect the changes. 2. Upgrade existing software to meet industry standards. 3. Update divisional website to reflect changes in programs and/or policies 4. Begin a rotation schedule to keep computer labs up-to-date with latest technological advances. 5. Continue equipment upgrades to stay current with business and industry. 6. Review all programs to ensure needs of students and industry partners are being met. 7. Create at least one new program of study with a one and two-year option that addresses current and future needs of industry in our area.

2019-2020 1. Revise curricula, as needed, to provide better programs of study; revise brochures to reflect changes. 2. Upgrade existing software to meet industry standards. 3. Update divisional website to reflect changes in programs and/or policies 4. Offer CTE students textbooks through electronic means. 5. Provide opportunities for students to pursue internships through various companies. 6. Continue to use industry feedback to help improve our programs. 7. Increase communication with secondary schools to help ensure a seamless transition for students into post-secondary career-tech education.

2020-2021 1. Increase internship/industry partnerships to help students raise their employability skills. 2. Increase offerings for dual-enrollment CTE classes. 3. Continue to participate in curriculum revision process at the state level. 4. Add a credit producing Welding Program. 5. Continue to upgrade technology throughout the division. 6. Access additional funds through grants and other sources to help supplement our equipment needs.

2021-2022 1. Increase offerings for dual-enrollment CTE classes. 2. Continue to upgrade technology throughout the division. 3. Continue to address local industry needs and add/revise programs as needed. 4. Seek funding for a new Vocational-Technical Center.

44 Administrative Office Technology (AAS/CERT) IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Office Systems Technology (AAS/CERT)

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

45 Administrative Office Technology (AAS/CERT) IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Administrative Office 1a. 85% of Administrative Office Technology 1a. 100% (2/2) of 1. Instructor assisted with Technology graduates will graduates will be employed in a degree- Administrative Office student resumes and cover obtain employment in a related field or continue education as Technology graduates will letters, while encouraging related field. (PLO) reported on the Employer Evaluation of be employed in a degree students to attend the NEMCC Career/ Technical Completers. related field as reported Job Fair. Instructor also on the Employer coordinated with the Career- Evaluation of Career/ Tech counselor to monitor job Technical Completers. opportunities for students. There are minimal job opportunities due to the economy. Instructor assisted students with LinkedIn profiles to obtain additional employment opportunities. 2. Students who are graduate 2a. 90% of employers will be satisfied with 2a. 100% (2/2) employers 2a-b. Instructor maintained candidates in the Office the "Job-Related Technical Knowledge" reported good or very relationships with local Systems Technology from information gathered on the good with the students' employers and encouraged program will be satisfied Employer Evaluation of Career/Technical "Job-Related Knowledge" them to attend the Advisory with the course content in Completers 2016 Survey. on the Employer Committee meeting each fall. their major area of study. Evaluation of This provided the opportunity Career/Technical for employers to provide Completers 2016. 3/4 feedback to instructors as surveys mailed were related to students' returned from employers technical/occupational skills. resulting in 100% Employers provide valuable response rate. information to instructors 2b. 90% of employers will be satisfied with 2b. 100% (2/2) employers about what local business and the "Overall Job Preparation" from reported good or very industry needs. This helps to information gathered on the Employer good with the students' better prepare students for the Evaluation of Career/Technical "Overall Job Preparation" workforce. Completers 2016 Survey. on the Employer Evaluation of Career/Technical Completers 2016. 3/4 surveys mailed were returned from employers resulting in a 100%

46 Administrative Office Technology (AAS/CERT) IE Plan 2016-2017

response rate. 3. Administrative Office 3. 70% of Administrative Office Technology 3. 60% (6/10) of 3. Instructor continues to provide Technology students will students who are enrolled in BOT 1763 Administrative Office additional online training and be able to demonstrate (Communication Essentials) will Technology students who quizzes as practice and basic business correctly answer an embedded test are enrolled in BOT 1763 monitored student results. communication skills. question on a unit test to understand (Communication (SLO) how words function in a sentence, Essentials) correctly punctuate ideas correctly, choose precise answered an embedded words for effective writing, and learn test question on a unit test another language. to understand how words function in a sentence, punctuate ideas correctly, choose precise words for effective writing, and learn another language. 4. Administrative Office 4. 70% of Administrative Office Technology 4. 100% (4/4) of 4. As the result of statewide Technology students will students taking the OPAC (Office Administrative Office examination change from MS- be able to apply computer Proficiency Assessment and Certification) Technology students CPAS with the new OPAC exam, concepts and complete will score at or above the passing level of taking the OPAC (Office student results show tasks using computer 70 on the Basic Word Certification Exam. Proficiency Assessment improvement. application software. and Certification) scored (SLO) at or above the passing level of 70 on the Basic Word Certification Exam.

5. Administrative Office 5. 50% of Administrative Office Technology 5. 100% (6/6) of 5. As approved by the state for Technology students will students taking the OPAC (Office Administrative Fall 2016, the new OPAC exam be able to demonstrate Proficiency Assessment and Certification) Technology students replaced the MS-CPAS exam basic computerized will score at or above the passing level of taking the OPAC (Office with improved results. accounting skills. (SLO) 70 on the Quickbooks Certification Exam. Proficiency Assessment and Certification) scored at or above the passing level of 70 on the Quickbooks Certification Exam.

47 Accounting Technology IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Accounting Technology

College Purpose Statement(s): P1: To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment; P3: To provide developmental studies within the curriculum to strengthen the basic skills of students.

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L6 - Community Partnerships; L7 - Distance Learning

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.2 - Improve faculty advising; S1.3 – Improve student retention; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs; S2.2 - Provide students with technology support necessary for their success

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in Collision Repair Technology, Automotive Mechanics and Service Technician, Civil Engineering Technology, Construction Engineering Technology, Drafting, Design & 3D Modeling Technology, Diesel Power Technology, Electrical Technology, Heating and Air Conditioning Technology, Industrial Maintenance Technology, Precision Manufacturing and Machining Technology, Accounting Technology, Administrative Office Technology Certificate/A.A.S, Business Management Technology, Computer Technology, Culinary Arts Technology, Early Childhood Education Technology, Hospitality Management Technology, Information Systems Technology, Healthcare Data Technology, and Paralegal Technology. These programs are designed to provide trade and technical skills essential for regional industries and business. The curricula are under constant review and evaluation by local advisory committees, and by state mandated program standards and measures.

48 Accounting Technology IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates/Completers will 1a. 85% of the Accounting Technology 1a. 66.7% (2/3) of 1a. All program continue their education or graduates/completers will be employed Accounting Technology graduates/completers were obtain placement in the in a degree related field or will continue majors were reported as encouraged to participate in occupational field or related their education as reported on the Report employed on the 2015- the annual Northeast field. (PLO) on Institutional Effectiveness Indicators 2016 Report on Mississippi Community College & College-Wide Short-Term Goals (#4, Institutional Effectiveness Spring Job Fair. Job Placement Rates for Indicators & College-Wide Vocational/Career-Technical Graduates). Short-Term Goals (#4, Job Placement Rates for Vocational/Career- Technical Graduates) 2014-2015. The student 1b. 85% of Accounting Technology who was reported as not graduates/completers will report above employed was continuing average satisfaction with the type of their education. employment they have obtained or field 1b. 100% (3/3) of Accounting 1b. Faculty continue to maintain of study if continuing education. Technology Fall contact with program 2014/Spring 2015 graduates through email and graduates (3/3) reported Facebook group and LinkedIn. above average satisfaction Program Advisor will use these with type of employment channels to share news and or continuing education in disseminate job a verbal survey. announcements. 2. The Accounting Technology 2a. 90% of employers will be satisfied with 2a. 100% (1/1) employers 2a. Graduate follow-up procedures curriculum will be the "Job-Related Technical Knowledge" reported good or very were reviewed and changes supplemented, enriched, from information gathered on the good with the students' made to ensure accurate and/or revised where Employer Evaluation of Career/Technical "Job-Related Knowledge" collection of employer contact necessary in order to meet the Completers 2016 Survey. on the Employer information and to establish needs of area employers. (PLO) Evaluation of relationships with employers Career/Technical to increase number of surveys Completers 2016 surveys. returned. 1/2 surveys mailed were returned from employers resulting in 50% response rate. 2b. 90% of students completing BOT 2913 2b. 100% (4/4) students who 2b. BOT 2913 Supervised Work Supervised Work Experience will score at had a supervisor Experience was replace with

49 Accounting Technology IE Plan 2016-2017

least "Average" (based on a five-point evaluation returned (4/5) BOT 2183 Career Readiness in scale) on "Overall Performance" on the in BOT 2913 Supervised the Spring 2017 semester. New Direct Supervisor Final Evaluation Form. Work Experience in the measures of capturing data Fall 2016 semester scored were examined. "Very Good" or “Outstanding” (based on a five- point scale) on "Overall Performance" on the Direct Supervisor Final Evaluation Form. One of the five students’ employers did not return the form.

3. Accounting Technology 3. 80% of students completing BOT 2433 3. 100% of students 3. BOT 2433 QuickBooks course students will be able to apply QuickBooks will successfully apply completing BOT 2433 outcomes were reviewed and accounting principles using accounting principles using QuickBooks. QuickBooks were able to aligned with OPAC QuickBooks computerized software. (SLO) Success will be defined by a student apply accounting exam competences. passing the OPAC (Office Proficiency principles using Assessment and Certification) QuickBooks. Success is QuickBooks Exam. defined by a student passing the OPAC QuickBooks Exam. 4. Students will be able identify 4a. Students who complete ACC 1213 in a 4a. For ACC 2213, in the Fall 4a-b. Completers in both traditional and record transactions for distance learning setting will be able to of 2016, 74.39% (61/82) and eLearning environments different forms of business identify different business entities and of completers made 60% did succeed at acceptable rates entities and prepare financial prepare financial statements at a or above on course exams on course exams. However, statements for those entities. comparable success rate to students who in a traditional setting eLearning instructional (SLO) complete the courses in the traditional while 80.0% (20/25) of procedures need to be settings (success will be defined by a completers made 60% or improved with possible oral student making 60% or above on course above on course exams in presentation of material similar exams in either the fall or spring an eLearning setting. In to traditional lecture semesters). the Spring of 2017, presentations. 82.35% (56/68) of completers made 60% or

50 Accounting Technology IE Plan 2016-2017

above on course exams in a traditional setting while 90.9% (10/11) of completers made 60% or above on course exams in an eLearning setting. 4b. Students who complete ACC 1223 will be 4b. For ACC 2223, in the Fall able to successfully prepare financial of 2016, 86.67% (13/15) statements for a manufacturing of completers made 60% environment in the traditional setting or above on the course (success will be defined by a student exams in a traditional making 60% or above on course exams in setting while 75.0% (6/8) either fall or spring semesters). of completers made 60% or above on course exams in an eLearning setting. In the Spring of 2017, 95.34% (41/3) of completers made 60% or above on the course exams in a traditional setting while 84.6% (11/13) of completers made 60% or above on course exams in an eLearning setting.

51 Accounting Technology IE Plan 2016-2017

5. Accounting Technology 5. Eighty percent of students completing 5. For Fall 2016, students in 5a. Research addition learning students will be able to BOT 1313 Applied Business Math will be the seated sections of BOT methods for students. Continue demonstrate basic business able to reconcile a bank statement 1313 scored an average of to emphasize vocabulary by math skills. (SLO) (success will be defined by correct 67.0% on the Section 4.2: addition of assignments to responses on an exam for Section 4.2: Bank Statements. Two of homework to improve student Bank Statements). the enrolled students understanding. were Accounting Technology majors. The Accounting Tech majors scored an average of 75% on this section. For Fall 2016, students in the online section scored an average of 77.2% on the Section 4.2: Bank Statements. Two of the enrolled students were Accounting Technology majors. The Accounting Technology majors scored an average of 100% on the Section 4.2: Bank Statements. For Spring 2017, students in the seated section of BOT 1313 scored an average of 68% on the Section 4.2: Bank Statements. There were no Accounting Technology majors in this section.

52 Automotive Mechanics & Automotive Service Tech (AAS/CERT) IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Program/Unit: Automotive Mechanics and Automotive Service Technology (AAS/CERT)

College Purpose Statement(s): (P1) To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment; P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P5: To provide employer-driven, industry- specific workforce education and training to business, industry, and individuals.

Long-Range Goal(s): L1 - Quality Student Outcomes, L2 - Teaching/Learning; L4 – Marketing; L6 - Community Partnerships; L9 - Communication

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering course; S1.3 - Improve student retention; S2.5 - Offer employee mentoring and professional development opportunities

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

53 Automotive Mechanics & Automotive Service Tech (AAS/CERT) IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates/ Completers 1. 70% or more of our graduates will report 1. 100% (17/17) 1. . Faculty continue to monitor will obtain placement in employment in the field or will continue graduates/completers employment rates to help the occupational field or their education in the field as reported on reported employment in evaluate program quality and continue their education in the Career/Technical Counselors Report. the field or have use high placement rate to set a related area. (PLO) continued their education challenge going forward for in the field as reported on that same high placement the Career/Technical success rate. Faculty continue Counselor's Employer to establish relationships with Tracking Report FY 2016. employers within and beyond 5 county area to achieve high employment of students. 2. Employers will be satisfied 2a. 90% of employers surveyed will be 2a. 2a-b. with the students’ job- satisfied with the students' "Job-Related 2b. related technical Knowledge" on the Employer Evaluation knowledge and overall job of Career/Technical Completers. preparation. (PLO)

2b. 90% of employers surveyed will be satisfied with the students' "Overall Job Preparation" on the Employer Evaluation of Career/Technical Completers. 3. Students will illustrate the 3a. 75% of students enrolled in ATT 1424 3a. 3a-b. use of electronic (Engine Performance I), a Fall semester equipment to diagnose class, will correctly answer an embedded 3b. engine performance. (SLO) test question concerning waste spark on a unit test.

3b. 75% of students enrolled in ATT 1424 (Engine Performance I), a Fall semester class, will correctly answer an embedded test

54 Automotive Mechanics & Automotive Service Tech (AAS/CERT) IE Plan 2016-2017

question concerning fuel 10/30 on a unit test.

4. Students will demonstrate 4a. Through the MS-CPAS2 exam, Spring 4a. 87.5% (14 out of 16) of 4a-c. Faculty continue to review occupational competency 2015, 80% of the students will score at the Automotive testing results to identify areas in Automotive Technology least 50% on the occupational clusters. Technology students who for improvement for assisting theory. (SL0) took the MS-CPAS2 exam all students. Faculty assessing scored Basic (50% or alternate certification options better) in Fall 2016 and for assessing student Spring 2017 on the understanding of program 4b. Through the MS-CPAS2 exam, Spring occupational clusters. material.. 2015, 70% of the students will score Basic (50%-69%) on ATT 1424 Engine Performance I, a fall semester course for Year 1 students.

4b. 47.28% of the students tested scored Basic (50% 4c. Through the MS-CPAS2 exam, Spring or better) on ATT 1424 2015, 80% of the students will score Engine Performance I on Basic (50%-69%) on ATT 2444 Engine the MS-CPAS2 Fall 2016 Performance III, a spring semester course and Spring 2017 exam. for Year 2 students.

4c. 78.61% of the students tested scored Basic (50% or better) on ATT 2444 Engine Performance III on the MS-CPAS2 Fall 2016 and Spring 2017 exam.

55 Business & Marketing Management Tech IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Business and Marketing Management Technology

College Purpose Statement(s): P1 – To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment; P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P3: To provide developmental studies within the curriculum to strengthen the basic skills of students; P5: To provide employer-driven, industry-specific workforce education and training to business, industry, and individuals.

Long-Range Goal(s): L1 - Quality Student Outcomes, L2 - Teaching/Learning; L5 - Professional Development

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.2 - Improve faculty advising; S1.3 - Improve student retention

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

56 Business & Marketing Management Tech IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates/completers of 1. 80% of Business and Marketing 1. 83.3%(10 out of 12)of 1. Business and Marketing students majoring in Management Technology Business and Marketing Management Technology Business and Marketing graduates/completers will report Management Technology program will be closing due to Management Technology employment or continuing their graduates/completes RIF (reduction in force). will obtain employment or education on the Career Technical reported or continued continue their education in Counselor's Employment Tracking their education on the the field. (PLO) Report. Career Technical Counselor's Employment Tracking Report October 2016. 2. Employers of Business and 2a. 92.9% (13 out of 14)of Business and 2a. 100%, 6/6 of Business 2a-c. Business and Marketing Marketing Management Marketing Management Technology and Marketing Management Technology Technology reported above average job performance Management Technology program will close due to RIF graduates/completers will on the 2015-2016 Internship Evaluation students will report above (reduction in force). be satisfied with job forms. average job performance performance during on the 2014 - 2015 internship or upon Internship Evaluation employment. (PLO) forms. 2b. 100% of all employers that responded on 2b. 0%, 0/3 employers the Employer Evaluation of reported good or very Career/Technical Completers Survey will good with the students' score students 4 (Good) or higher on a "Overall Job Preparation" Likert scale (0-5) with 5 being very good on the Employer in response to the item "Overall Job Evaluation of Preparation" for Business & Marketing Career/Technical Management Technology students. Completers 2015. 0/3 surveys mailed were returned from employers resulting in a 0.0% response rate. 3. Students will be able to 3. 90% of freshmen majoring in Business 3. 58.3% (7 out 12) of 3. The Business and Marketing demonstrate skills and and Marketing Management Technology freshmen majoring in Management Technology will ability to conduct a sales must score 75 or better on the Sales Business and Marketing close due to (RIF) reduction in presentation. (SLO) Presentation Project in the MMT 1313 Management Technology force. Selling course. must score 75 or better on the Sales Presentation Project in the MMT 1313

57 Business & Marketing Management Tech IE Plan 2016-2017

Selling course in the fall semester 2016. 4. Graduates/completers of 4a. Through the MS-CPAS2 exam, 80% of the 4a. 71.4% (5/7) of Business 4. Business and Marketing Business and Marketing students will score at least Proficient and Marketing Management Technology Management Technology (70%-79%) on the occupational clusters. Management students program will close due to RIF program will be able to taking the MS-CPAS2 in (reduction in force). utilize marketing the spring 2017, will score strategies and selling Proficient (70%-79%) on techniques from the the occupational clusters. program content. (PLO) 5. Business Marketing and 5. 80% of freshman students on the 5. 55.6% (5 out of 9) 5. Business and Marketing Management Technology Advertising project will score 70 or freshman students scored Management Technology freshmen students will above on their story board/ TV 70 or above on their story program will close due to RIF demonstrate their ability Commercial based on an evaluation board/ TV Commercial (reduction in force). to create and complete a rubric. based on an evaluation story board/ TV rubric. Commercial for an advertising project. (SLO) 6. Students will demonstrate 6a. 75% of sophomore students will score 75 6. . 87.5% (7 out of 8) of 6a-b. Business and Marketing thoroughness in the or above on applying the elements of sophomore students will Management Technology completion of reading case marketing strategies in an online context score 75 or above on program will close due to RIF studies. (Goal 3) in MMT 2313. applying the elements of (reduction in force). Integration by division marketing strategies in an according to the following online context in MMT timeline: 2013-2014 2313. Business & Business 6b. 75% of sophomore students will use 6b. 100% (5 out of 5) of Technology (SLO) marketing concepts, methods, and sophomore students will strategies relevant to entrepreneurs and use marketing concepts, the activities involved with planning, methods, and strategies establishing, and managing a small relevant to entrepreneurs business enterprise in MMT 2513. and the activities involved with planning, establishing, and managing a small business enterprise in MMT 2513.

58 Civil Engineering Tech IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Civil Engineering Technology

Long-Range Goal(s): L1 - Quality Student Outcomes, L2 - Teaching/Learning; L3 - Technology

Short-Term Goal(s): S1.2 - Improve faculty advising; S1.3 - Improve student retention; S1.4 - Expand offerings and opportunities at off-campus sites; S1.5 - Increase enrollment through expanded student recruitment & marketing efforts; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

59 Civil Engineering Tech IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates/Completers will 1. Over 70% of graduates will report 1. 100% of graduates did 1. This will continue to improve obtain placement in the employment placement or continuing report employment the programs relevance in occupational field or educating in the occupational field as placement or continuing todays work force by having continue their education in reported on the placement report. educating in the students placed and receiving a related area. (PLO) occupational field as feedback as to how the reported on the program helped them in job placement report. they have. 2. Employers will be satisfied 2a. 90% of employers will be satisfied with 2a. 2a. 100% (2 of 2) of 2a-b. Results will be used to with the students’ the "Job-Related Technical Knowledge" employers are satisfied determine the relevance of the technical/occupational from information gathered on the with the "Job-Related programs syllabus and skills performance. (PLO) Employer Evaluation of Career/Technical Technical Knowledge" equipment needs in order to Completers 2015 Survey. from information be able to prepare students for gathered on the Employer the workforce. Evaluation of Career/Technical Completers 2016 Survey. 2b. 90% of employers will be satisfied with 2b. 100% (2 of 2) of the "Overall Job Preparation" from employers will be information gathered on the Employer satisfied with the "Overall Evaluation of Career/Technical Job Preparation" from Completers 2015 Survey. information gathered on the Employer Evaluation of Career/Technical Completers 2016 Survey. 3. Students will demonstrate 3a. 75% of the sophomore students who 3a. 100% (6 of 6)of the 3a-b. The results will determine if use of engineering complete the computer and GPS sophomore students who the students are retaining equipment to include equipment and measuring device units complete the computer content being taught during the computers, electronic will master the skill with a score of 75% and GPS equipment and semester. It will also show they distance measuring or higher on classroom demonstration by measuring device units have mastered certain work devices and GPS instructor observation. did master the skill with a related material that will be equipment. (SLO) score of 75% or higher on used in the work force areas. classroom demonstration by instructor observation. 3b. 80% of the sophomore students who 3b. 100% (6 of 6) of the complete CIT 2444- GPS Surveying in the sophomore students who Spring semester will score 75% or above complete CIT 2444- GPS on the final exam. Surveying in the Spring

60 Civil Engineering Tech IE Plan 2016-2017

semester did score 75% or above on the final exam. 4. Students will be able to 4a. 90% of the students who complete the 4a. 92% (11 of 12) of the 4a-b. The professor will use this apply land and highway DDT 1413 Elementary Surveying will students who complete information to determine the survey principles and score a 75% or above on the final written the DDT 1413 Elementary course content and how it is applications. (SLO) exam. Surveying did score a being retained by the students 75% or above on the final and how the information will written exam. translate other classes in the 4b. 80% of the students who complete the 4b. 83% (10 of 12) of the future. CIT 1113 Route Surveying will score 75% students who complete or above on horizontal curve design on the CIT 1113 Route the final exam. Surveying did score 75% or above on horizontal curve design on the final exam. 5. Students will demonstrate 5a. Through the MS-CPAS2 exam, 80% of the 5a. Through the MS-CPAS2 5a-b. The results for this will be occupational competency students will score at least basic (50%- exam, 83% (5 of 6) of the used to determine the in Civil Engineering 69%) on the occupational clusters. students did score at least effectiveness of the program Technology theory. (SLO) basic (50%-69%) on the and how it relates to core occupational clusters. knowledge on the CPASS and 5b. 80% of the students will have a grade of 5b. 100% (6 of 6) of the how the students will relate the "C" or better in CIT 2913- Special Project, students did have a grade material to the work force a Spring semester, all-inclusive class of "C" or better in CIT environment. showing specific subject and software 2913- Special Project, a knowledge, and demonstrating the Spring semester, all knowledge the student has obtained over inclusive class showing his or her two years in the program. specific subject and software knowledge, and demonstrating the knowledge the student has obtained over his or her two years in the program.

61 Collision Repair Tech (AAS/CERT) IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Collision Repair Technology (AAS/Certificate)

Long-Range Goal(s): L1 - Quality Student Outcomes, L2 - Teaching/Learning

Short-Term Goal(s): S1.3 - Improve student retention; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in Collision Repair Technology, Automotive Mechanics and Service Technician, Civil Engineering Technology, Construction Engineering Technology, Drafting, Design & 3D Modeling Technology, Diesel Power Technology, Electrical Technology, Heating and Air Conditioning Technology, Industrial Maintenance Technology, Precision Manufacturing and Machining Technology, Accounting Technology, Administrative Office Technology Certificate/A.A.S, Business Management Technology, Computer Technology, Culinary Arts Technology, Early Childhood Education Technology, Hospitality Management Technology, Information Systems Technology, Healthcare Data Technology, and Paralegal Technology. These programs are designed to provide trade and technical skills essential for regional industries and business. The curricula are under constant review and evaluation by local advisory committees, and by state mandated program standards and measures.

62 Collision Repair Tech (AAS/CERT) IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Employers will be satisfied 1a. 90% of the employers surveyed will be 1a. 100% (1 out of 3 surveys 1a. Faculty and Career Technical with the students’ satisfied with the students' Job-Related mailed were returned Counselor made changes to technical/occupational Knowledge on the Employer Evaluation from employers) of procedures for follow-up with skills performance. (PLO) of Career/Technical Completers. employers who graduates/completers to responded were satisfied record all places of with the students' Job- employment, accurate Related Knowledge on the employer contact information, Employer Evaluation of and increase number of Career/Technical surveys returned. Completers. 1b. 90% of employers surveyed will be 1b. 100% (1 out of 3 surveys 1b. Faculty continues to address satisfied with the students' Overall Job mailed were returned the need for providing students Preparation on the Employer Evaluation from employers) of with a well-rounded exposure of Career/Technical Completers. employers were satisfied to all aspects necessary for with the students' Overall collision repair work –use of up Job Preparation on the to date technology and Employer Evaluation of equipment is necessary to Career/Technical successfully prepare students Completers (1516). for careers upon completion of this program. 2. Graduates/Completers will 2. 70% of our graduates/completers will 2. 100% (4/4) or more of 2. Faculty continue to monitor obtain placement in the report employment positive placement our graduates/completers employment rates to help occupational field to or continuing education in a related area reported placement in the evaluation program quality and continue their education in as reported on the Career/Technical field or have continued continue to seek employment a related area. Counselors Employer Tracking Report. their education in the field opportunities for students. as reported on the Career/Technical Counselors Employer Tracking Report FY16. 3. Students will analyze 3a. 60% of the freshmen and sophomore 3a. 70% (7/10) of the 3a-b. Faculty continues to utilize collision damage for repair students enrolled in ABT 1143 freshmen and sophomore results to determine areas for estimating. (Structural Analysis and Damage Repair students enrolled in ABT improvements for all students. I), a Fall semester class, will correctly 1143 (Structural Analysis answer an embedded test question and Damage Repair IV), concerning vehicle straightening on a Spring 2017, correctly unit test. answered an embedded test question concerning

63 Collision Repair Tech (AAS/CERT) IE Plan 2016-2017

vehicle straightening on a unit test. 3b. 60% of the freshmen and sophomore 3b. 70% (7/10) of the students enrolled in ABT 1143 students, freshmen and (Structural Analysis and Damage Repair sophomore enrolled in I), a Fall semester class, will correctly ABT 1143 (Structural answer an embedded test question Analysis and Damage concerning signs of stress on a unit test. Repair IV), Spring 2017, correctly answered an embedded test question concerning signs of stress on a unit test. 4. Students will demonstrate 4a. 80% of graduates/completers will make 4a. 100% (2/2) of 4a. Faculty reviewed MS-CPAS2 occupational competency 50% or better on the Spring MS-CPAS graduates/completers results for program in Auto Body theory. exam. tested scored 50% or improvement. better (Basic 50%-69%) on the Spring 2017 MS- CPAS2 exam. 4b. 75% of our students in ABT 2173 4b. 70% (7/10) of our 4b. Faculty reviewed unit test (Structural Analysis and Damage Repair students in ABT 2173 results and continued to IV), a Spring semester course, will score (Structural Analysis and monitor student ability with 70% or better on a unit test concerning Damage Repair IV), Spring hands-on projects for areas structural analysis and damage repair. 2017, scored 70% or needing change or better on a unit test improvement. concerning structural analysis and damage repair.

64 Computer Tech IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Computer Technology

College Purpose Statement(s): P1: To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment; P3: To provide developmental studies within the curriculum to strengthen the basic skills of students.

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 – Technology; L6 - Community Partnerships

Short-Term Goal(s): S1.3 - Improve student retention

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

65 Computer Tech IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Computer Technology 1. 85% of graduates in the Microcomputer 1. There were no graduates 1. Created new program graduates will obtain Technology program will be employed in of the Microcomputer brochures and a program employment in a related field. a degree-related field as reported on the Technology program PowerPoint presentation to (PLO) Institutional Effectiveness Indicators & reported on the assist in recruiting students for College-Wide Short-Term Goals 2014- Institutional Effectiveness the Computer Technology 2015 Indicator #4 "Job Placement Rates Indicators & College-Wide Program. for Vocational/ Career -Technical Short-Term Goals 2015- Graduates" (placement rate of program 2016 Indicator #4 "Job completers for 2013-2014). Placement Rates for Vocational/ Career- Technical Graduates" from 2014-2015. 2. The curriculum will be 2a. 90% of employers will be satisfied with 2a. 100% (1/1) employers 2a. Graduate follow-up procedures supplemented, enriched, the "Job-Related Technical Knowledge" reported good or very were reviewed and changes and/or revised where from information gathered on the good with the students' made to ensure accurate necessary in order to meet the Employer Evaluation of Career/Technical "Job-Related Knowledge" collection of employer contact needs of area employers. (PLO) Completers 2015 Survey. on the Employer information and to establish Evaluation of relationships with employers Career/Technical to increase number of surveys Completers 2016 surveys. returned. 1/1 surveys mailed were returned from employers resulting in 100% response rate. 2b. 90% of students completing BOT 2913 2b. 100% (4/4)students who 2b. BOT 2913 Supervised Work Supervised Work Experience will score at had a supervisor Experience was replaced with least "Average" (based on a five- point evaluation returned (4/5) BOT 2183 Career Readiness in scale) on "Overall Performance" on the in BOT 2913 Supervised the Spring 2017 semester. New Direct Supervisor Final Evaluation Form. Work Experience in the measures of capturing data Fall 2016 semester scored were examined. "Very Good" or "Outstanding" (based on a five-point scale) on "Overall Performance" on the Direct Supervisor Final Evaluation Form. One of the five students'

66 Computer Tech IE Plan 2016-2017

employers did not return the form. 3. Graduates of the Computer 3a. At least 85% of the graduate candidates 3a. Eighty-seven percent of 3a-b. Updated courses and added Technology program will surveyed will indicate an overall rating of the graduate candidates new courses based on state report a satisfactory or above "Excellent or Good" to overall impression surveyed responded with curriculum changes for fall rating in their personal of the quality of education received from an overall rating of 2016. Evaluated elective evaluation of instructional NEMCC on the 2014-2015 Report on "Excellent or Good" to courses to meet workforce effectiveness in their major at Institutional Effectiveness Indicators & overall impression of the needs. Reviewed instructional time of graduation. (PLO) College- Wide Short-Term Goals (#7 quality of education techniques and made additions Student Satisfaction) on the 2014 Student received from NEMCC on and changes as needed. Satisfaction Inventory. the 2015-2016 Report on Institutional Effectiveness Indicators & College- Wide Short-Term Goals (#7 Student Satisfaction). 3b. Graduates responding to the Student 3b. Graduates responding to Satisfaction Inventory in Spring 2015 will the Student Satisfaction score the Instructional Effectiveness item Inventory in Spring 2015 The quality of instruction I receive in scored the Instructional most of my classes is excellent as Effectiveness item The Satisfied or above on a 7-point scale with quality of instruction I 7=Very Satisfied, 6=Satisfied, receive in most of my 5=Somewhat Satisfied, 4=Neutral, classes is excellent as 6.60 3=Somewhat Dissatisfied, 2= Not Very on a 7-point scale. Satisfied, and 1= Not Satisfied at All. 4. Students will be able to apply 4a. Seventy percent of Computer Technology 4a. 100% (2/2) 4a. Transferred to the new computer concepts and graduates will pass the OPAC (Office Microcomputer curriculum in Fall 2016. The complete tasks using computer Proficiency Assessment and Certification) Technology graduates new curriculum divided BOT applications. (SLO) Basic Word and Basic Excel exams. passed the OPAC Basic 1143 Word Processing and Word and Basic Excel BOT 1813 Electronic exams in the 2016-2017 Spreadsheet into two courses: school year. BOT 1233 Microsoft Word I and BOT 1243 Microsoft Word II and BOT 1823 Microsoft Excel I and BOT 1853 Microsoft Excel II. The division was designed to allow more practice and repetition of challenging concepts. The CPAS

67 Computer Tech IE Plan 2016-2017

exam was also replaced with the OPAC exam. 4b. Eighty percent of Computer Technology 4b. For the Fall 2016 semester 4b-d. Coordinated with Workforce students completing BOT 1143 Word all students (10/10) Division to allow students Processing will pass the MOS Word completing BOT 1143 in a access to MOS practice exams. Certification exam. seated class passed the Required students to score at a Microsoft Office Word minimum level before 2016 Certification Exam. assigning MOS testing voucher. 4c. Eighty percent of students completing 4c. For Spring 2017, 100% of BOT 1243 Microsoft Word II will pass the students (11/11) who MOS Word Certification exam. attempted the Microsoft Office Word 2016 Certification Exam in the BOT 1243 seated class passed the exam. 4d. Seventy percent of Computer Technology 4d. For Spring 2017, 100% of students competing BOT 1823 Excel will students (11/11) passed pass the MOS Excel Certification exam. the Microsoft Office Excel 2016 Certification Exam taken in the BOT 1823 seated class. 5. Students will be able to 5. Eighty percent of the Computer 5. Eighty-nine percent (8/9) 5. Coordinated with IST demonstrate basic web design Technology students completing IST of students completing instructors to ensure the techniques. (SLO) 1423 Web Design Applications will IST 1423 Web Design curriculum in foundation successfully demonstrate basic web Applications scored at courses allow students to design techniques by scoring a minimum least 75% on the final web develop necessary skills to be of 75 percent on the final project. design project. successful in Web Design course. 6. Students will be able to 6a. Eighty percent of students completing 6a. For Spring 2017, 89% of 6a. Added more "hands-on" demonstrate basic business BOA 2613/BOT 2813 Business students (16/18) activities and assignments communication skills. (SLO) Communication in the Spring 2017 completing BOA 2613 incorporating communication semester will be able to employ Business Communication skills. More class time was communication skills in a business scored at least 80% on the spent reviewing PowerPoint environment (success will be defined by career portfolio software. Investigated different scoring at least 80% on a career portfolio presentation based on the assessment procedure due to presentation based on a scoring rubric). scoring rubric. elimination of CPAS.

68 Construction Engineering Tech IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Construction Engineering Technology

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L4 – Marketing; L6 - Community Partnerships

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

69 Construction Engineering Tech IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students will demonstrate 1a. 75% of the freshmen students taking 1a. 85% goal met 1a-c. CPAS exam is in question and occupational competency CON 1233 Construction Systems I will may be discontinued. Final in Construction score 85% or better on the cycle times exam in estimating may need to Engineering Technology test demonstrating knowledge of be lowered as a percentage and theory. (PLO) production rates based on tabulating exam measured at 85% or B. data and theoretical environmental conditions. 1b. Through the MS-CPAS2 Exam, 80% of the 1b. 80% goal met (CPAS sophomore students taking the exam, will under question by the score basic (50% or better) on CON 2123 MBCC, may seek other Construction Cost Estimates. testing results. 1c. 75% of the sophomore students who take 1c. 88% goal met CON 2123 Cost Estimating will score a C or better on the comprehensive final exam. 2. Graduates/ completers 2. 65% of graduates/completers will report 2. 100% (2/2) of 2. The economic market for the will obtain placement in employment placement or continuing graduates/completers construction industry in the the occupational field or education in the occupational field. have found employment southeast is suffering from the continue their education. or continued their current political (PLO) education in the administration's lack of construction industry as concern for infrastructure. Faculty continue to research reported on the Career employment opportunities for Technical Counselor's students. Employment Tracking Report October 2015. 3. Employers of the summer 3a. 90% of employers of the summer 3a. 100% (3/3) of the 3a. While results from the summer internships will be internships will be satisfied with student employers expressed internship program are satisfied with student performance. satisfaction with the positive, faculty seek performance. (PLO) interns, in fact three were prospective companies to place offered part-time work as students. students for Summer 2015. 3b. 90% of employers will be satisfied with 3b. 0% (0/) employers 3b. For 2014-2015, there were no the "Overall Job Preparation" from reported good or very graduates. information gathered on the Employer good with the students' Evaluation of Career/Technical "Overall Job Preparation"

70 Construction Engineering Tech IE Plan 2016-2017

Completers 2015 Survey. on the Employer Evaluation of Career/Technical Completers 2015. 0/0 surveys mailed were returned from employers resulting in a 0.0% response rate. 4. Students will calculate and 4a. 75% of the students who complete the 4a. 4a.86% goal met 4a-d. In the construction materials illustrate estimating construction project estimating unit will class, other students from construction projects. show mastery of the technical knowledge different majors are required to (SLO) and skill taught by scoring 80% or above attend. considering the on written exams and labs construction majors only as 4b. 75% of the students will demonstrate 4b. 43% failed part of this whole would meet technical knowledge by performing the required goals. Other quantity takeoffs from plans by scoring majors taking the class do not 85% on required labs in the plans and take the material seriously documents test. because of the content, or it 4c. 75% of the students who complete the 4c. 41% failed does not impact their career as construction materials class will much as construction. demonstrate competency in obtaining information from contract documents by scoring 80% on tests. 4d. 75% of the students taking the 4d. 77% goal met construction materials class will demonstrate a base knowledge if material specifications and requirements by performing lab reports with a grade of C or better. 5. Students will demonstrate 5a. 75% of the students who complete the 5a. All students gained a 5a-d. The construction industry has safety practices. safety practices unit will pass best competent person an interest in these students practices of the safety process by earning certificate. learning more about behavioral a Competent Person certification. safety and safety in crane set 5b. 75% of the students who take the project 5b. 60% failed up, load charts and A/D. I am management class will make a great of C attending a class this summer or better not the project management on incident investigation. These competency which includes safety will be more of a focus next practices, procedures, and tool box semester. meetings.

71 Construction Engineering Tech IE Plan 2016-2017

5c. 75% of the students will give a tool box 5c. All interns gave a safety safety meeting in the internship II class meeting by confirmation of a daily report. 5d. 75% of the students will achieve a 30- 5d. All students received an hour 1926 OSHA Certification. OSHA 30 hour cert.

72 Culinary Arts Technology (AAS/CERT) IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Culinary Arts Technology (AAS/CERT)

College Purpose Statement(s): P1: To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment; P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P4: To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment; P5: To provide employer-driven, industry-specific workforce education and training to business, industry, and individuals.

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L6 - Community Partnerships; L9 – Communication

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

73 Culinary Arts Technology (AAS/CERT) IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates/completers of 1. 70% or more of our 1. 58.3 %(7/12) of Culinary 1. Faculty advised students to students majoring in graduates/completers will report Arts complete the program and Culinary Arts employment in the field or will continue graduates/completers assisted with job placement. Technology/Certification their education in the field as reported on reported employment in will obtain employment or the Career/Technical Counselors the field or continued continue their education in Employer Tracking Report. their education in the field the field. (PLO) as reported on the Career/Technical Counselors Employer Tracking Report October 2016. 2. Employers will be satisfied 2a. 90% of employers surveyed will be 2a. 33.3% (3/9) employers 2a-b. More attention contacting with the student’s satisfied with the students' "Reading reported good or very employers to return the technical/occupational Skills" on the Employer Evaluation of good with the students surveys. Faculty will contact skills performance. (PLO) Career/Technical Completers. "Reading Skills" on the employers and arrange Employer Evaluation of meeting in person to solicit a Career/Technical greater survey response. Completers 2016. 3/9 surveys were returned from employers resulting in 33.3% response rate. 2b. 90% of employers surveyed will be 2b. 33.3% (3/9) employers satisfied with the students' "Overall Job reported good or very Preparation" on the Employer Evaluation good with the students of Career/Technical Completers. "Overall Job Preparation" on the Employer Evaluation of Career/Technical Completers 2016. 3/9 surveys were returned from employers resulting in 33.3% response rate. 3. Culinary Arts Technology 3. 90% of freshmen students will achieve a 3. 76.9% (10/13) freshmen 3. The Culinary Arts Technology freshmen students will passing score of C or above on the students achieved a Instructor continued to demonstrate a level of Equipment Adoption project in Culinary passing score of C or emphasize the importance of knowledge on culinary Principles I (HRT 1114). above on the Equipment mastering culinary tools and tools and equipment in the Adoption project in equipment techniques as well

74 Culinary Arts Technology (AAS/CERT) IE Plan 2016-2017

major performance area. Culinary Principles 1 as implementing visual aids as (SLO) (HRT 1114) for Fall 2016. needed via venues such as ipad, actual tools and equipment, and realistic pictures. 4. Culinary Arts Technology 4. 70% of Culinary Arts Technology 4. 100% of Culinary Arts 4. The Culinary Arts Technology sophomore students will sophomore students will achieve a C or Technology sophomore Instructor discussed methods gain a knowledge and above on the Menu project, a hands-on students achieved a C or of menu planning and provided understanding of menu lab instruction in Menu above on the menu examples to critique to planning. (SLO) Planning/Facilities Design (CUT 2223). project, a hands on lab emphasize the goals for the instruction in Menu Menu project. Planning (CUT 2223) in Spring 2017.

75 Diesel Power Tech (AAS/CERT) IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Diesel Power Technology (AAS/CERT)

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L6 - Community Partnerships; L9 - Communication

Short-Term Goal(s): S1.3 - Improve student retention; S2.5 - Offer employee mentoring and professional development opportunities

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

76 Diesel Power Tech (AAS/CERT) IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates/Completers will 1. 70% of our graduates will report 1. 100% (10/10) of 1. Faculty and Career Tech obtain placement in the employment placement or continuing graduates/completers Counselor coordinated efforts occupational field or education in a related area on the Career reported employment in to follow-up with students for continue their education in Technical Counselor's Employment the field or are continuing employment or continuing a related area. (PLO) Tracking Report. their education as education information. reported on the Career Technical Counselor's Employment Tracking Report 2016. 2. Employers will be satisfied 2a. 90% of the employers surveyed will be 2a. 0.0% of employers 2a-b. Faculty and Career Technical with the students’ satisfied with the students' Job-Related surveyed reported Counselor discussed follow-up technical/ occupational Knowledge on the Employer Evaluation satisfied with the process to improve student and skills performance. (PLO) of Career Technical Completers. students' "job-related employer contact information knowledge" on the in order to increase surveys employer evaluation of returned. career/technical completer report 2015- 2016 (0 out of the 4 surveys mailed were returned) 2b. 90% of employers surveyed will be 2b. 0.0% of employers satisfied with the students' Overall Job surveyed reported Preparation on the Employer Evaluation satisfied with the of Career Technical Completers. students' "overall job preparation" on the employer evaluations of carer/technical completer report 2015-2016 (0 out of the 4 surveys mailed were returned) 3. Students will demonstrate 3a. Through the MS-CPAS2 Exam, 80% of 3a. Through the Ms-cpas2 3a. Faculty continue to attend the occupational competency sophomore students will score 50% exam, 100% (9 out of 9) of MSCPAS2 Revision Meetings at in Diesel Power (Basic 50%-69%) or better on the sophomore students the RCU-Starkville to gain a Technology theory (SLO) Occupational Clusters. scored 50% (basic 50%- better understanding to 69%) or better on the improve faculty teaching Diesel equipment standards. technology occupational

77 Diesel Power Tech (AAS/CERT) IE Plan 2016-2017

clusters. 3b. 80% of the students, who complete DET 3b. One hundred % of the 3b. Faculty will add more lab time 2813- Air Conditioning & Heating students, who complete and hands-on demonstrations Systems, will score 80% or higher on the DET 1813- Air to improve students' final exam. conditioning & heating understanding of air- systems, scored 80% or conditioning and heating higher on the final exam. working systems. 4. Students will demonstrate 4a. 80% of the freshmen students, who 4a. 71% of the freshman 4a-b. Faculty reviewed results and the use and knowledge of complete DET 1713- Power Trains, will students who completed added extra lab time to help power train systems and apply mastery of the skill taught by DET 1713 -Power Trains, students improve results. electrical/electronic scoring 80% or higher on hands-on Fall 2016, scored 80% or systems. (SLO) project documented by instructor higher on hands-on observation and checklist. project documented by instructor observation and checklist. 4b. 75% of the freshmen students, who 4b. 85% of the freshman complete the DET 1223 - students who completed Electrical/Electronic Systems I, will score the DET 1223- Electrical/ 75% or better on the final exam. Electronic Systems I, Fall 2016, scored 75% or better on the final exam. 5. Students will identify the 5a. 75% of the sophomore students, who 5a. 55% of the sophomore 5a-b. Faculty identified needs of the diesel engine manufacture complete DET 2273 - students who completed students, reviewed teaching types and use computer Electrical/Electronics Systems III, will DET 2273- methods, and will spend more system diagnostics and score 80% or higher on the exam on Electrical/Electronics time continuing to teach the computer database driven identifying different engine types. systems III, Spring 2016, use of oem diagnostics troubleshooting did score 80% or higher software obtained through the techniques. (SLO) on the exam identifying ARC grant. Through the use of different engine types. this software and teaching of it 5b. 75% of the sophomore students who 5b. 44% of the sophomore is making students extremely complete DET 2273 - students who Completed attractive to employers. Electrical/Electronics Systems III, will DEt 2273- Electrical/ score 80% or higher on the diagnostics Electronics systems III, section of the final exam. Spring 2016, did score 80% or higher on the diagnostics section of the final exam.

78 Drafting & Design Tech IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Drafting & Design Technology

College Purpose Statement(s): P1: To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment; P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P3: To provide developmental studies within the curriculum to strengthen the basic skills of students; P4: To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment; P5: To provide employer-driven, industry- specific workforce education and training to business, industry, and individuals; P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 – Technology; L4 – Marketing; L5 - Professional Development; L6 - Community Partnerships; L9 - Communication

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.2 - Improve faculty advising; S1.3 - Improve student retention; S1.4 - Expand offerings and opportunities at off-campus sites; S1.5 - Increase enrollment through expanded student recruitment & marketing efforts; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs; S2.2 - Provide students with technology support necessary for their success.

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

79 Drafting & Design Tech IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students will demonstrate 1a. Through the MS-CPAS Exam, 80% of the 1a. 80% (4 of 5) scored 50% 1a. The instructor continues to occupational competency students will score 50% or better. or higher on the Spring prepare students for the MS- in Computer Aided Design 2017 MS-CPAS2 exam. CPAS2 exam through classroom theory. (PLO) instruction. The instructor will begin the transition from the MS-CPAS2 exam to national certification exams, providing a stronger incentive for students to join the program, and increasing the student population in accordance with the Grow Northeast campaign. 1b. 80% of the students will have a grade of 1b. 100% (6 of 6) had a grade 1b. The instructor utilizes the latest "C" or better in the DDT 2913 - Special of "C" or better in DDT software and information to Project class, a capstone course in the 2913 - Special Project in facilitate the DDT 2913 - Spring semester showing specific the Spring semester. Special Project class. software knowledge and application. 2. Employers will be satisfied 2. 75% of employers will be satisfied with 2. 100% (2 of 2) of the 2. The Drafting and Design with the students’ technical/occupational skills employers who Advisory Board is questioned technical/ occupational performance from information obtained responded reported an each year regarding the skills performance. (PLO) through instructor visits, the Drafting and overall positive approval employer's expectations of Design Advisory Committee meeting, and rating of the student's graduates. The responses are the Employer Evaluation of technical and considered and curriculum Career/Technical Completers 2015 occupational skills. changes are made when report. feasible. The instructor continues to seek methods for improving response to the Employer Evaluation of Career/Technical Completers survey. 3. Graduates/ Completers 3. Over 65% of graduates will report 3. 100% (3 of 3) of students 3. The instructor monitors will obtain placement in employment placement or continuing reported employment or employer needs and continues the occupational field or education in the field, as shown on the are continuing education to work with the Drafting, continue their education. Career Technical Counselor's in the field, with several Design, and 3D Modeling (PLO) Employment Tracking Report. from this class on Advisory Board to discover schedule to graduate in industry needs to ensure and the fall semester. increase student placement.

80 Drafting & Design Tech IE Plan 2016-2017

With the promotion of consistent placement of students into highly skilled and well-paying jobs, an increase in student population is sought, in alignment with the Grow Northeast campaign. 4. Students will develop 4a. 75% of the first year Drafting and Design 4a. 90% (9 of 10) students 4a-b. The instructor monitors the conventional drafting students who complete the identified scored a "B" or higher on software utilized for the practices, applications, and drafting units will show mastery of the the final drawing. Drafting, Design, and 3D interpretations of working technique and skill taught through the Modeling program each year to drawings. (SLO) use of computer drafting applications ensure that students are being found in DDT 1313 - Principles of CAD trained on the newest versions. class by scoring a "B" or better on the The DDT 2913 - Special Project final drawing project. class project allows the student 4b. 80% of the students who participate in 4b. 100% (6 of 6) students to choose from four different DDT 2913 - Special Project class, a scored a "C" or higher in software applications or use a capstone course showing specific DDT 2913 - Special combination of the four to software knowledge and application, will Project class, a capstone develop their project. have a grade of "C" or better. course showing specific software knowledge and application.

81 Early Childhood Education Tech IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Early Childhood Education Technology

College Purpose Statement(s): P1: To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment; P5: To provide employer-driven, industry-specific workforce education and training to business, industry, and individuals.

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L6 - Community Partnerships

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.2 - Improve faculty advising; S2.5 - Offer employee mentoring and professional development opportunities

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

82 Early Childhood Education Tech IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates/completers of 1a. Within six (6) months of graduation, 80% 1a. 86% (6/7) of the 1a-b. Instructional staff increased the Early Childhood of the graduates will find employment in graduates reported the number of Education Technology the field of Early Childhood/ Child employment in the field of business/companies invited to program will have basic Development or a related field or Early Childhood/Child the Advisory Committee skills necessary for continue their education in the field as Development or a related Meeting and assisted with employment in Early reported in the Career Technical field or continued their placement of graduates. Childcare Education/Child Counselor's Employment Tracking education in the field as Employers who attend the Development or a related Report. reported in the Career Advisory Committee Meeting field or continue their Technical Counselor's can request student internship education. (PLO) Employment Tracking allowing students to gain onsite Report October 2016. lab hours. 1b. The average annual placement rate of 1b. The average annual Early Childhood Education Technology placement rate of Early program completers will be at least 75%. Childhood Education Technology program completers was 77.8% (7/9) as reported in the Report on Institutional Effectiveness Indicators & College-Wide Short-Term Goals 2015-2016. 2. Employers of Early 2a. 80% of employers on the Early Childhood 2a. 0% (1/1) employers 2a-b. Faculty and the Career-Tech Childhood Education Education Technology Student/Employer reported good or very Counselor, along with the Office Technology graduates will Rating Scale scored 4 (Good) or higher good with the students' of Planning and Research be satisfied with the job (0-5) with 5 being very good in response "Job-Related addressed the issue and will performance. (PLO) to the item, “Job-Related Knowledge.” Knowledge" on the disseminate the employer Employer Evaluation of surveys differently in the future. In the future, NEMCC Career/Technical faculty will either hand deliver Completers 2016. 1/4 or email the surveys at the surveys mailed were same time that they are returned from employers discussed with each employer. resulting in 25% response rate. 2b. 80% of employers on the Early Childhood 2b. 0% (1/1) employers Education Technology Student/Employer reported good or very Rating Scale scored 4 (Good) or higher good with the students'

83 Early Childhood Education Tech IE Plan 2016-2017

(0-5) with 5 being very good in response "Overall Job to the item "How would you rate the Preparation" on the employee in overall job preparation." Employer Evaluation of Career/Technical Completers 2016. 1/4 surveys mailed were returned from employers resulting in a 25% response rate. 3. Students of the Early 3a. Of the Early Childhood Students who 3a. Of the Early Childhood 3a-c. The Early Childhood Childhood Education completed the MS-CPAS2, 80% will score Students who completed Technology instructor program will have basic Proficient (70%-79%) on the CDT 2813 the Spring 2017 MS- identified areas of concern and skills necessary for Administration of Programs. CPAS2 , 83.0% scored implemented additional employment in a related above Proficient. 5 out of cognitive, physical, emotional, field. (SLO) 6 students scored language, and social Advanced (> 80%) on the development characteristics of CDT 2813 Administration a child. More classroom time of Programs. will be spent on topics related 3b. 80% of the Early Childhood Students who 3b. 83% (5/6) of the Early to learning strategies of young completed the MS-CPAS2 will score Childhood Students who children. Proficient (70%-79%) or Advanced (> completed the MS-CPAS2 80%) on the CDT 2714 Social Studies will scored Proficient Math and Science section of the test. (70%-79%) or Advanced (> 80%) on the CDT 2714 Social Studies Math and Science section of the test. 60% (3/5) of these students scored Advanced (> 80%) while 40% (2/5) of theses students scored Proficient (70%-79%). 4. Early Childhood Education 4a. Of the Early Childhood freshmen 4a. Of the Early Childhood 4a-c. Faculty implemented Technology students will students who are enrolled in CDT 1314 freshmen students who additional activities related to the demonstrate the ability to Creative Arts for Young Children, 85% are enrolled in CDT 1314 cognitive, physical, and plan and carry out will have an average score of 2 or higher Creative Arts for Young emotional development of a developmentally on a 3-point rubric of the lesson plan Children, 57.0% (8/14) young child. Additional resources appropriate activities for section of the final exam project. achieved an average score will be added to the curriculum young children. (SLO) of 2 or higher on a 3-point for student success. rubric of the lesson plan

84 Early Childhood Education Tech IE Plan 2016-2017

section of the final exam project. 4b. Of the Early Childhood freshmen 4b. Of the Early Childhood students who completed the MS-CPAS2, freshmen students who 65% will score Proficient (70%-79%) on completed the MS-CPAS2, the CDT 1214 Child Development I 16.7% (1/6) scored Course/Unit. higher than Proficient (70%-79%) on the CDT 1214 Infant and Toddler Development Course/Unit. 4c. Of the Early Childhood freshmen 4c. Of the Early Childhood students who completed the MS-CPAS2, freshmen students who 65% will score Proficient (70%-79%) on completed the MS-CPAS2, the CDT 1224 Child Development II 83.3% (5/6) scored Course/Unit. Proficient (70%-79%) or above on the CDT 1224 Preschool and Primary Development Course/Unit.

85 Electrical Technology IE Plan 2015-2016

Institutional Effectiveness Plan 2015-2016

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Electrical Technology

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning

Short-Term Goal(s): S1.3 - Improve student retention; S2.2 - Provide students with technology support necessary for their success

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

86 Electrical Technology IE Plan 2015-2016

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students will demonstrate 1. Evaluated by MS-CPAS2 Exam Fall 2016, 1. 18.0% (2/11) of 1. Data generated from the occupational competency 60% of the sophomore students will sophomore Electrical Mississippi CPAS2 test is in Electrical Technology. score 50% or greater on the Electrical Technology students evaluated by faculty to address (PLO) Technology occupational clusters. tested in the Fall 2016 future needs. scored at least 50% or better on the MS-CPAS2 exam 2. Graduates/ Completers 2. Over 75% of graduates will obtain 2. 83.3% (10/13) of 2. Data collected form the Career will obtain placement in placement in the occupational field or graduates obtained Technical Counselor's the occupational field or continue their education. placement within six- Employment Tracking Report continue their education. months in the continue to be used by faculty (PLO) occupational field or and counseling to improve continued their education placement. as reported on the Career Technical Counselor's Employment Tracking Report May 2017. 3. Employers will report 3a. 90% of employers will be satisfied with 3a. . 100% (2/2) employers 3a-b. The Employer Evaluation of satisfactory results of the "Problem Solving Skills" from reported good or very Career/Technical Completers' Electrical Graduates. (PLO) information gathered on the Employer good with the students' results continue to be used to Evaluation of Career/Technical "Problem Solving Skills" implement changes in the Completers 2015 Survey. on the Employer program to meet employer Evaluation of needs. Faculty will collaborate Career/Technical with the Career-Tech Counselor Completers 2016. 2/4 to monitor student surveys mailed were employment and contact returned from employers employers for results. resulting in 50.0% response rate. 3b. 90% of employers will be satisfied with 3b. 100% (2/2) employers the "Overall Job Preparation" from reported good or very information gathered on the Employer good with the students' Evaluation of Career/Technical "Overall Job Preparation" Completers 2015 Survey. on the Employer Evaluation of Career/Technical Completers 2016. 2/4

87 Electrical Technology IE Plan 2015-2016

surveys mailed were returned from employers resulting in a 50.0% response rate. 4. Students will apply 4. 75% of the students who complete the 4. 100% (31/31) of the 4. The data collected from the ELT knowledge of Programmable Logic Controller (ELT students tested in the 2613 Rubric is used to improve programmable logic 2613) Rubric with score of C or above. Spring 2017 scored a C or training in future classes. controllers. (SLO) above in Programmable Logic Controller (ELT 2613) Rubric.

88 Health Care Data Tech IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Healthcare Data Technology

College Purpose Statement(s): P1: To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment; P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P3: To provide developmental studies within the curriculum to strengthen the basic skills of students; P4: To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment; P5: To provide employer-driven, industry-specific workforce education and training to business, industry, and individuals.

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 – Technology; L5 - Professional Development; L6 - Community Partnerships; L7 - Distance Learning; L9 - Communication

Short-Term Goal(s): S1.2 - Improve faculty advising; S1.3 - Improve student retention; S2.2 - Provide students with technology support necessary for their success

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

89 Health Care Data Tech IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates/Completers will 1. 70% of graduates will report 1. 37.5% (6/16) of 1. Instructor assisted with obtain placement in the employment placement or continuing graduate/completers student resumes and cover occupational field or educating in the occupational field as reported employment in letters, while encouraging continue their education in reported on the placement report. the field or are continuing students to attend the NEMCC a related area. (PLO) their education as Job Fair. Instructor also reported on the Career coordinated with the Career- Technical Counselor's Tech counselor to monitor job Employment Tracking opportunities for students. Report October 2016. There are minimal job opportunities due to the economy. Instructor assisted students with LinkedIn profiles to obtain additional employment opportunities. 2. Employers will be satisfied 2a. 90% of employers will be satisfied with 2a. 100% (3/3) employers 2a-b. Instructor maintained with the student’s the "Job-Related Technical Knowledge" reported good or very relationships with local technical/occupational from information gathered on the good with the students' employers and encouraged skills performance. (PLO) Employer Evaluation of Career/Technical "Job-Related Knowledge" them to attend the Advisory Completers 2015 Survey. on the Employer Committee meeting each fall. Evaluation of This provided the opportunity Career/Technical for employers to provide Completers 2016. 3/4 feedback to instructors as surveys mailed were related to students' returned from employers technical/occupational skills. resulting in 75% response Employers provide valuable rate. information to instructors 2b. 90% of employers will be satisfied with 2b. 100% (3/3) employers about what local business and the "Overall Job Preparation" from reported good or very industry needs. This helps to information gathered on the Employer good with the students' better prepare students for the Evaluation of Career/Technical "Overall Job Preparation" workforce. Completers 2015 Survey. on the Employer Evaluation of Career/Technical Completers 2016. 3/4 surveys mailed were returned from employers resulting in a 75%

90 Health Care Data Tech IE Plan 2016-2017

response rate. 3. Healthcare Data 3a. 70% of Healthcare Data Technology 3a. 100% (4/4) of Healthcare 3a-b. As the result of statewide Technology Students will students taking the MS-CPAS2 Data Technology students examination change from MS- be able to apply computer (Mississippi Career Planning and taking the OPAC (Office CPAS with the new OPAC exam, concepts and complete Assessment System) will score at or Proficiency Assessment student results show tasks using computer above the Proficient level (70%-79%) in and Certification) scored improvement. application software. the program area category "BOT 1133 at or above the passing (SLO) Microcomputer Applications." level of 70 on the Basic Word Certification Exam. 3b. 70% of Healthcare Data Technology 3b. 100% (4/4) of Healthcare students taking the MS-CPAS2 Data Technology students (Mississippi Career Planning and taking the OPAC (Office Assessment System) will score at or Proficiency Assessment above the Proficient level (70%-79%) in and Certification) scored the program area category "BOT 1143 at or above the passing Word Processing." level of 70 on the Basic Excel Certification Exam. 3c. 70% of the Healthcare Data Technology 3c. 100% (4/4) of the 3c. As a result of new software and students completing BOT 1143 Word Healthcare Data training provided in computer Processing, who took the MOS (Microsoft Technology students labs, student results show Office Specialist) Word 2013 Certification completing BOT 1243 improvement. exam, will pass based on pass/fail Microsoft Word II, who standards. took the MOS (Microsoft Office Specialist) Word 2016 Certification exam, passed based on pass/fail standards.

4. Healthcare Data 4. 50% of Healthcare Data Technology 4. 66.7% (2/3) of Healthcare 4a-b. As approved by the state for Technology students will students taking the MS-CPAS2 Data Technology students Fall 2016, the new OPAC exam be able to demonstrate (Mississippi Career Planning and taking the OPAC (Office replaced the MS-CPAS exam basic medical terminology Assessment System) will score at or Proficiency Assessment with improved results. skills. (SLO) above the Proficient level (70%-79%) in and Certification) scored the program area category "Medical at or above the passing Terminology I." level of 70 on the Medical Terminology Certification Exam.

91 Health Care Data Tech IE Plan 2016-2017

5. Healthcare Data 5. 70% of Healthcare Data Technology 5. 60% (6/10) of Healthcare 5. Instructor continues to provide Technology students will students who are enrolled in BOT 1763 Data Technology students additional online training and be able to demonstrate (Communication Essentials) will who are enrolled in BOT quizzes as practice and basic business correctly answer an embedded test 1763 (Communication monitored student results. communication skills. question on a unit test to understand Essentials) correctly (SLO) how words function in a sentence, answered an embedded punctuate ideas correctly, choose precise test question on a unit test words for effective writing, and learn to understand how words another language. function in a sentence, punctuate ideas correctly, choose precise words for effective writing, and learn another language.

92 Heating & Air Conditioning (AAS/CERT) Tech IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Heating & Air Conditioning Technology (AAS/CERT)

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L6 - Community Partnerships

Short-Term Goal(s): S1.3 - Improve student retention; S2.5 - Offer employee mentoring and professional development opportunities

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

93 Heating & Air Conditioning (AAS/CERT) Tech IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates/ Completers 1. 70% or more of our 1. 85.7% (6\7) of 1. Faculty encouraged students to will obtain placement in graduates/completers will report graduates\completers attend the Career/Job Fair and the occupational field or employment in the field or will continue obtained placement in the worked to recruit more continue their education in education in the field as reported on the occupational field or employers for graduates. a related area. (PLO) Career Technical Counselor's continued their education Instructor scheduled job search Employment Tracking Report. within the field as skills workshop for students reported on the career where Career Technical Technical counselor's Counselor presented resume employment tracking and interview preparation tips report (FY2016) and assistance.

2. Employers will be satisfied 2a. 90% of the employers surveyed will be 2a. 100% (2\2) employers 2a-b. Faculty and Career Technical with the students’ satisfied with the students' "Job-Related reported good or very Counselor made changes to technical/occupational Knowledge" on the Employer Evaluation good with the students' procedure for follow-up with skills performance. (PLO) of Career/Technical Completers. "Job-related Knowledge" graduates/completers to on the employer record all places of evaluation of employment, accurate career\technical employer contact information, completers (Y1516). (2\5 and increase number of surveys mailed were surveys returned. returned from employers). 2b. 90% of employers surveyed will be 2b. 100% (2\2) employers satisfied with the students' "Overall Job reported good or very Preparation" on the Employer Evaluation good with the students' of Career/Technical Completers. "Overall Job Preparation" on the employer evaluation of career\technical completers (Y1516) (2/5 surveys mailed were returned from employers). 3. Students will demonstrate 3a. 75% of the students who are enrolled in 3a. 85.7% (6 out of 7) of the 3a-b. Faculty continue to monitor knowledge in the usage of ACT 2513 (Heating Systems), a Fall students who are enrolled the data and will use it to Comfort and semester course, will calculate the dry in ACT 2513 (Heating refocus and improve on the Psychrometrics. (SLO) bulb/wet bulb temperature. Systems), Fall 2016, weaker areas of instruction to

94 Heating & Air Conditioning (AAS/CERT) Tech IE Plan 2016-2017

answered an embedded ensure student success. test question correctly and demonstrated skill properly. 3b. 75% of the students who are enrolled in 3b. 85.7% (6 out of 7) of the ACT 2513 (Heating Systems), a Fall students who are enrolled semester course, will calculate relative in ACT 2513 (Heating humidity. Systems), Fall 2016, answered an embedded test question correctly and demonstrated skill properly. 4. Students will demonstrate 4a. 75% of students who are enrolled in ACT 4a. 89% (8 out of 9) of 4a-b. Faculty monitor results to knowledge of repair 1213 (Controls), a Fall semester course, students who were ensure a higher percentage of techniques of heating, will correctly answer an embedded test enrolled in ACT 1313 student success. refrigeration, and air question on a unit test concerning repair (Controls), a Fall semester conditioning equipment. techniques on a residential heat pump. course, correctly (SLO) answered an embedded test question on a unit test concerning repair techniques on a residential system. 4b. 75% of students who are enrolled in 4b. 100% (9 out of 9) of ACT1313 (Ref, Systems Components), a students who were Fall semester course, will correctly enrolled in ACT 1313 (Ref. answer an embedded test question on a Systems Components), a unit test concerning repair techniques on Fall semester course, a geothermal heat pump. correctly answered an embedded test question on a unit test and demonstrated mastery of necessary skills concerning repair techniques on a geothermal system. 5. Students will demonstrate 5a. Through the MS-CPAS2 exam, 80% of the 5a. 67% (4 out of 6) of the 5a. Faculty will continue to use the occupational competency students will score 50% or better (Basic) students who took the student's scores on the MS- in Heating and Air on the occupational clusters. MS-CPAS2 (Y1617) exam CPAS2 exam to help ensure Conditioning Technology scored at least 50% or student success and

95 Heating & Air Conditioning (AAS/CERT) Tech IE Plan 2016-2017

theory. (SLO) better (Basic). employability. Faculty will also participate in review and writing sessions for the MS- CPAS2 test bank sessions. 5b. 75% of students who are enrolled in ACT 5b. 100% (7 out of 7) of the 5b. Faculty will continue to monitor 2413 (Air Conditioning I), a Fall semester students who are enrolled student performance in ACT course, will score 70% or better on the in ACT 2413 (Air 2413 and make necessary final exam. Conditioning I), a Fall adjustments to lessons and semester course, scored class demonstrations to ensure 70% or better on the final student success in program and exam. on final exam.

96 Hospitality Management Tech IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Hospitality Management Technology

Long-Range Goal(s): L1 - Quality Student Outcomes; L6 - Community Partnerships; L9 – Communication

Short-Term Goal(s): S1.2 - Improve faculty advising; S1.3 - Improve student retention; S2.2 - Provide students with technology support necessary for their success; S2.4 - Achieve equity funding on the level and state level; S2.5 - Offer employee mentoring and professional development opportunities

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

97 Hospitality Management Tech IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates/completers of 1. 80% or more of our 1. 70% (7/10) or more of 1. Industry contacts assisted with Hospitality Management graduates/completers will report our graduates/completers placement of graduates and Technology will obtain employment in the field or will continue will report employment in students were encouraged to employment in the field or their education in the field as reported on the field or will continue attend the NEMCC Job Fair. As continue their education in the Career/Technical Counselors their education in the field job opportunities became the field. (PLO) Employer Tracking Report. as reported on the available in the industry, they Career/Technical were posted on the program's Counselors Employer Facebook page which reaches Tracking Report October most of our graduates and 2016. students. We also contact students directly when we feel they are a good fit for the employer. 2. Employers of Hospitality 2a. 90% of employers will be satisfied with 2a. 100% (2/2) of employers 2a-b The Hospitality Management Management Technology the "Job-Related Technical Knowledge" reported good or very and Culinary Arts instructors graduates will be satisfied from information gathered on the good with the students' met to discuss changes needed with job performance. Employer Evaluation of Career/Technical "Job-Related Technical since many graduates dual- (PLO) Completers 2015 Survey. Knowledge" on the major and follow-up is needed Employer Evaluation of for both programs of study. The Career/Technical matter was also discussed with Completers 2016. (2/9) the Business and Engineering surveys mailed were Technology division head, returned from employers members of Institutional resulting in a 22.2% Research, and the career-tech response rate. counselor. Plans are in place to 2b. 90% of employers will be satisfied with 2b. 100% (2/2) of employers remedy this in the fall. the "Overall Job Preparation" from reported good or very information gathered on the Employer good with the students' Evaluation of Career/Technical "Overall Job Preparation" Completers 2015 Survey. on the Employer Evaluation of Career/Technical Completers 2016. (2/9) surveys mailed were returned from employers resulting in 22.2% response rate.

98 Hospitality Management Tech IE Plan 2016-2017

3. Hospitality Management 3a. 75% of freshmen students taking the 3a. 50% (6/12) of freshmen 3a. Instructor will implement more Technology students will exam will pass the National Restaurant students taking the exam strenuous prep prior to the demonstrate knowledge of Association Education Foundation passed the National administration of the customer relations skills ManageFirst Customer Service Exam with Restaurant Association ManageFirst Customer Service for hotels and restaurants. a score of 70 or higher. Education Foundation Exam. (PLO) ManageFirst Customer Service Exam with a score of 70 or higher in Spring 2017. 3b. Students taking the MS-CPAS2 will report 3b. The nine students taking 3b. Careful consideration is given an average score of proficient (70%- the Fall 2016 and Spring to the basic aspects of 79%) or above in HRT 1223 Restaurant 2017 MS-CPAS2 reported Restaurant and Catering and Catering Operations on the an average score of Operations during instruction Hospitality and Tourism Management 79.33% in HRT 1223 and testing. Technology Cluster. Restaurant and Catering Operations on the Hospitality and Tourism Management Technology Cluster. 3c. 75% of freshmen students will pass the 3c. 80% (8/10) of freshmen 3c. Instructor began implementing ServSafe Certification from the National students passed the "My ServSafe Lab" (an online Restaurant Association Educational ServSafe Certification component) to aid students in Foundation with a score of 75 or higher, from the National learning sanitation concepts. taken during the Sanitation and Safety Restaurant Association Course. Educational Foundation with a score of 75 or higher, taken during the Sanitation and Safety Course in Fall 2016. 4. Hospitality 4a. 75% of students who take the exam will 4a. 60% (3/5) of sophomore 4a-b. More comprehensive Management/Culinary pass the National Restaurant Association students who took the pretesting was implemented Arts students will Education Foundation Human Resource National Restaurant and instruction techniques demonstrate skills in and Supervision Certification Exam with Association Education were increased for student human resource a score of 70 or above. Foundation Human success. Graduates are given an management. (PLO) Resource and Supervision incentive of a drawing for $50 if Certification Exam passed they score advanced on the MS- the with a score of 70 or CPAS2. above in Fall 2016.

99 Hospitality Management Tech IE Plan 2016-2017

4b. Students taking the MS-CPAS2 will report 4b. The nine sophomore an average score of proficient (70%- students taking the Fall 79%) or above in HRT 2623 Human 2016 or Spring 2017 MS- Resources on the Hospitality and CPAS2 reported an Tourism Management Technology average score of 69% in Cluster. HRT 2623 Human Resources on the Hospitality and Tourism Management Technology Cluster.

100 Industrial Maintenance Tech IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Industrial Maintenance Technology

Long-Range Goal(s): L1 - Quality Student Outcomes, L2 - Teaching/Learning

Short-Term Goal(s): S1.3 - Improve student retention

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

101 Industrial Maintenance Tech IE Plan 2016-2017

2. Employers will report 2a. 90% of the employers surveyed will 2a. 100% (2/2) of the 2a-b. Faculty and Career Technical satisfactory results of report good or very good with the employers surveyed Counselor changed the Industrial Maintenance "Mathematical Skills" from information reported good or very procedure for follow-up with Graduates. gathered from the Employer Evaluation good with the graduates/completers to of Career/Technical Completers Survey, "Mathematical Skills" record all places of acknowledging student(s) apply math from information employment, to gather accurate techniques with accuracy. gathered from the employer contact information, Employer Evaluation of and to assist in increasing the Career/Technical number of surveys returned. Completers 2016. 2 out of 4 surveys mailed were returned from employers resulting in a 50.0% response rate. 2b. 90% of the employers surveyed will 2b. 100% (2/2) of the report good or very good with the employers surveyed "Overall Job Preparation" from reported good or very information gathered from the Employer good with the "Overall Job Evaluation of Career/Technical Preparation" from Completers Survey, acknowledging information gathered student(s) demonstrate the ability to from the Employer perform the job. Evaluation of Career/Technical Completers 2016. 2 out of 4 surveys mailed were returned from employers resulting in a 50.0% response rate.

102 Industrial Maintenance Tech IE Plan 2016-2017

3. Graduates/ completers 3. Over 70% of graduates will report 3. 73.9%(17/23) of 3. Data collected form the Career will obtain placement in employment placement or continuing graduates Spring 2016 Technical Counselor's the occupational field or education in the field as reported on the obtained placement Employment Tracking Report continue their education. Career Technical Counselor's within six-months in the will be used to adjust training. (PLO) Employment Tracking Report. occupational field or continued their education as reported on the Career Technical Counselor's Employment Tracking Report May 2017. 4. Students will demonstrate 4. 75% of the students who complete 4. 100% (31/31) of the 4. The data collected will be used the knowledge of Advanced Programmable Logic students who completed to improve level of Instruction. Programming PLC Controllers (IMM/ELT 2623) will score a Advanced Programmable systems. (SLO) C or above on the mechanical unit based Logic Controllers on a five-point rubric. (IMM/ELT 2623) Spring 2017 scored a C or above on the mechanical unit based on a five-point rubric.

103 Information Systems Tech IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Information Systems Technology

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 – Technology; L5 - Professional Development; L6 - Community Partnerships

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.2 - Improve faculty advising; S1.3 - Improve student retention; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs; S2.2 - Provide students with technology support necessary for their success; S2.5 - Offer employee mentoring and professional development opportunities

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

104 Information Systems Tech IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates of Information 1. 80% of the Information Systems 1. 89% (8 of 9students) of 1. Faculty contacted industry via Systems Technology will Technology graduates will be employed the Information Systems LinkedIn, email, phone or visits obtain employment in the in a degree field or a related field or Technology graduates discussing what our students field, a related field or continue their education as reported on were employed in a field, can offer and changes we can continue their education. the October 2015 Career Technical a related field, or make to help our students to be (PLO) Counselor’s Employment Tracking continued education. more attractive to industry. Report. Faculty visits with Universities were made in the Spring semester to make the Information Systems Technology students aware of possible B.S. degree. Faculty have partnered with a few universities to accept all of our credits. 2. Employers of the 2. 80% of the employers of Information 2. 83% (5 of 6) of the 2. Instructors stressed the Information System System Technology graduates will employers who returned importance of responding to Technology graduates will respond as being satisfied by indicating a the surveys responded the "Employer Evaluation of be satisfied with the 4 or 5 (good or very good) on the "very good" to the Career/Technical Completers" students' overall job statement, "Overall Job Preparation" on Information Systems by following up via email, preparation. (PLO) the Employer Evaluation of Technology students' LinkedIn, or phone Career/Technical Completers 2015 "Overall Job conversation. Report. Performance." The response rate was 33% (of returned surveys). 3. To provide Information 3. The Information Systems Technology 3. The Information Systems 3. The Information Systems Systems Technology faculty will meet annually with the Technology faculty meet Technology faculty revamped students with an up-to- Craft/Advisory Committee to ensure that with the Craft/Advisory the curriculum, from 1 date curriculum seeking graduates are meeting the needs of area Committee and other discipline to 3 disciplines input from employers and businesses and to update our curriculum industry professionals on (Cyber Defense, iOS potential employers of as needed. September 27, 2017. Development, and System Information Systems Administration), to offer the graduates as to what skills students with multiple options are required of their of obtaining employment upon employees. (PLO) successful completion of the program.

105 Information Systems Tech IE Plan 2016-2017

4. Students in Information 4a. 95% of the Information Systems 4a. 83% (5 of 6) of the 4a-b. Although the Assessment Systems Technology will Technology sophomore students will Information Systems Criteria of 95% was not be competent in score 80 or better in configuration and Technology sophomore reached, the percentage is configuring and using use of firewalls in the Web Server Lab. students scored 80 or skewed because students were firewalls and proxy higher on the Web Server either cut-out or dropped the servers. (SLO) lab simulation on class. Instructor discussed configuring a firewall and ways of helping students to passed. meet and exceed this goal. 4b. 95% of the Information Systems 4b. 83% (5 of 6) of the Technology sophomore students will Information Systems score 80 or better in configuration and Technology sophomore use of a proxy server in the Web Server students scored 80 or Lab. higher on the Web Server lab simulation on using a proxy server. 5. Students will identify the 5. 80% of students will achieve an average 5. 78% (7 of 9) students 5. The reading journal main and secondary ideas rating of 3 on a 5-point rubric identifying enrolled in IST1483 assignments were assigned to in Information Systems the main and secondary ideas on achieved an average students; the assignment Technology. (Goal 3) terminal reading journal entries. rating of 5 points on the included server virtualization. Integration by division reading journal rubric in Students were then given an according to the following the area of assignment on server timeline: 2014-2015 comprehension. virtualization. Faculty use the Business & Engineering assignments to familiarize the Technology (SLO) students to server virtualization.

6. Students will utilize 6. 80% of the students will achieve an 6. 78% (7 of 9) students 6. Reading journal assignments component parts (such as average rating of 3 on a 5-point rubric enrolled in IST1483 were assigned to students. The title, preface, conclusion, evaluating purpose and meaning of achieved an average assignment included server index, etc.) in course required text in assigned terminal rating of 5 points on the virtualization. Students were comprehending the reading journal entries. reading journal rubric in then given an assignment on purpose and meaning of the area of analysis. server virtualization. Faculty course-required text. (Goal use the assignments to 3) Integration by division introduce the students to according to following server virtualization. One timeline: 2014-2015 Bus. student did not attempt the & Engineering Technology assignment. (SLO)

106 Information Systems Tech IE Plan 2016-2017

7. Students will improve 7. 95% of the students will achieve an 7. 78% (7 of 9) students 7. Reading journals assignments their vocabulary through average rating of 3 on a 5-point rubric enrolled in IST1483 were assigned to students, the use of reading journal evaluating making a list of and defining achieved an average assignment included server entries. (Goal 3) vocabulary words in the terminal reading rating of 5 points on the virtualization. Students Integration by division journal entries. reading journal rubric in journals were reviewed to according to following the the area of analysis. access their level of timeline: 2014-2015 understanding on the subject Business & Engineering matter. Technology.

8. Students in Information 8a. 90% of the freshman students enrolled in 8a. 75% (6 of 8) of the 8a-b Instructor will incorporate a Systems Technology will the traditional Fall 2014 IST1123 (IT Information Systems hands-on lab simulation, in be competent in network Foundations) will score 90 or higher on Technology freshmen class, to help stress the hardware. Network Hardware (Exam 6.2.7) students in the traditional importance of Network Fall 2016 IST 1123 class Hardware and review the fact scored 90 or higher on sheets in order to meet the Network Hardware. Assessment Criteria. 8b. 90% of the freshman students enrolled in 8b. 100% (6 of 6) of the the online Fall 2014 IST1123(IT Information Systems Foundations) will score 90 or higher on Technology freshmen the Network Hardware (Exam 6.2.7) students in the online Fall 2016 IST 1123 class scored 90 or higher on Network Hardware.

9. Students will demonstrate 9. 80% of students will achieve an average 9. 80% (8 of 10) students 9. Students were assigned the thoroughness in the rating of 3 on a 5-point rubric identifying enrolled in IST 1483 reading journal assignments, completion of reading the main and secondary ideas on achieved an average which included server journal entries. (Goal 3) terminal reading journal entries. rating of 5 points the virtualization; they were then Integration by division reading journal rubric in given an exercise in chapter 1 according to the following the area of commitment. about server virtualization. timeline: 2014-2015 Faculty uses these assignments Business & Engineering to enhance student knowledge Technology (SLO) of server virtualization. Faculty will stress the importance of understanding server virtualization as these skills are necessary for employment.

107 Information Systems Tech IE Plan 2016-2017

10. Instructors in Information 10. One Instructor in Information Systems 10. Both of the Information 10. Instructors will utilized the Systems Technology will will earn Pearson Certified Test Systems Technology knowledge gained to offer new upgrade their skills by Administrator Certification. instructors are continuing technologies to students in an studying and passing their education. One will effort to increase student additional certification be conferred with an EDS employment opportunities exams. This will allow degree and the other will with necessary industry skills. instructors to better begin working on a prepare our students for Bachelor of Science the classes in the degree. curriculum and workforce. (PLO)

108 Paralegal Technology IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Paralegal Technology

Long-Range Goal(s): L1 - Quality Student Outcomes

Short-Term Goal(s): S1.3 - Improve student retention

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

109 Paralegal Technology IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students of the Paralegal 1a. On the MS-CPAS2 Spring 2016 Y-1 , 80% 1a. 66.6% of students (2/3) 1a. Vocabulary from Y-1 testing Technology program will of paralegal students will attain an attained an average score subjects was incorporated into possess occupation average score in the proficient level(70% of 70% or higher. Y-2 testing subjects Torts and specific skills. (PLO) - 79%) of all program cluster areas. Real Property I. 1b. On the MS-CPAS2 Spring 2016 Y-2, 80% of 1b. 33.3% of students (1/3) 1b. An earlier timeline for paralegal students will attain an average attained an average score vocabulary review for all Y-2 score in the proficient level(70% - 79%) of 70% or higher. testing subjects was of all program cluster areas. implemented. 2. Employers of the Paralegal 2a. 70% of paralegal employers surveyed on 2a. 100% of the employers 2a-b. Continued to contact Technology graduates will the Employer Evaluation of who returned the surveys employers by phone call, e-mail be satisfied with the Career/Technical Completers 2015 responded "very good" or and on-site visits. Those Quality of work of the survey will respond as being satisfied by "good" with the paralegal students employed prior to students they have indicating "very good' or "good' in the job student's job related graduation talked with employed. (PLO) related technical knowledge area of the technical knowledge. employers about the value of student employee. There was a response rate the employment surveys. of 88.9% (8/9) which is an increase over last years 50%(1//2). 2b. 70% of paralegal employers surveyed on 2b. 100% of the employers the Employer Evaluation of who returned the surveys Career/Technical Completers 2015 responded "very good or survey will respond as being satisfied by "good" with the paralegal indicating "very good" or "good" in the students overall job overall job preparation of the student preparation. There was a employee. response rate of 88.9% (8/9) which is an increase of last years 50% (1/2). 3. Graduates of Paralegal 3. 80% or above of the Paralegal 3. 100% (10/10) of 3. Graduates are employed in law Technology will obtain Technology graduates will be employed paralegal graduates were offices, medical offices, banking employment in the field, a in a degree field or a related field or employed in the field, a establishments and debt related field or continue continue their education as reported on related field or continued collection corporations. their education. (PLO) the Career Technical Counselor's education. Employment Tracking Report Fall (October)2015.

110 Precision Manufacturing & Machining Tech (AAS/CERT) IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Division of Business & Engineering Technology Program/Unit: Precision Manufacturing and Machining Technology (AAS/CERT)

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 - Technology

Division Purpose Statement: The Northeast Mississippi Community College Business and Engineering Technology Division exists to provide quality instructional programs and services in business and engineering technology in the areas of accounting, computers, economics, business, hotel/restaurant management, marketing, office administration, childcare, automotive repair technology, engineering technology, heating and cooling technology, automotive collision repair technology, diesel mechanics technology, civil technology, and culinary arts. The instructional efforts are designed to prepare students for advancement in their chosen careers and/or for their continuing educational opportunities.

111 Precision Manufacturing & Machining Tech (AAS/CERT) IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates/ Completers 1. Over 65% of graduates will report 1. Placement rates for 1. Instructors used different will obtain placement in employment placement or continuing graduated were at 92% sources for data regarding the occupational field or education in the field as reported on the (11/12) as reported on positive placement of continue their education in Mississippi Department of Education the Mississippi graduates and used data from a related area. (PLO) Office of Career and Technical Education Community Board's the Employer Satisfaction Follow-up Report. annual report. Survey to determine outcomes/results.

2. Employers will be satisfied 2. 90% of employers will be satisfied with 2. 83.3% of employers 2. Faculty emailed and phoned with the students’ the "Job-Related Technical Knowledge" reported good or very employers resulting in technical/occupational from information gathered on the good with the student's additional responses. Faculty skills performance. (PLO) Employer Evaluation of Career/Technical "Job Related Knowledge" continue to research ways of Completers 2015 Survey. of the Employer communicating with employers Evaluation of Career on the importance of returning /Technical Completers the survey. 2016. 6 of 16 surveys mailed to employers were returned resulting in a 37.5% response rate.

3. Students enrolled in MST 3. Freshmen students who complete MST 3. 90% (18/20) of freshmen 3. Instructors are using new texts 1114 will use precision 1114 will use precision measuring students who completed and instructional techniques to measuring instruments instruments and blueprints to complete the Precision measuring improve student success. and blueprints to complete project assignments with an average of unit together with projects. (SLO) 75% or higher. supporting Blueprint Reading applied mastery of the skill by scoring 80% or higher on a written exam for Fall 2016.

4. Students will use 4. 75% of the sophomore students who 4. 100% (12/12) of the 4. Instructor is implementing new computer numerical complete the CNC II unit will score 80% sophomore students who teaching techniques and control (CNC) mastery of the skill taught through the completed the CNC II unit software updates to increase programming for lathe and use of laboratory equipment and scored 80% mastery of student success. milling machine. (SLO) software as documented by the student the skill taught through created CNC program. the use of the laboratory.

112 Precision Manufacturing & Machining Tech (AAS/CERT) IE Plan 2016-2017

5. Students will demonstrate 5. Through the MS-CPAS Exam Spring 2016, 5. 100% (12/12) of students 5. Instructors used results to occupational competency 80% of the students will score 50% or tested scored 50% or improve instruction by in Precision Manufacturing better on the Occupational Clusters. better on the Occupational implementing new and Machining skills. (SLO) Clusters for the Spring instructional techniques and 2017 MS-CPAS Exam. new texts to improve student success.

113 Division of Fine Arts

The Division of Fine Arts consists of the disciplines of Art, Music, and Theater and offers programs of study including Art, Art Education, Interior Design, Photography, Music, Music Education, Commercial Music, and Theater. Three full-time faculty members in Art, six full-time faculty members in Music, one full-time faculty member in Commercial Music, one full-time faculty member in Theater, two part-time faculty members in Music, and one part-time instructor with the band are employed by Northeast. These faculty members are dedicated to providing quality instruction to students in Fine Arts programs of study as well as those majoring in other areas.

Located in both Hines and Anderson Halls, the Division of Fine Arts offers cultural events and activities for the student body and the community. Each year the Art Gallery in Anderson Hall houses several exhibits, which are viewed by Northeast students and faculty, as well as visitors from surrounding schools and communities. The Theater Department presents multiple showings of various drama productions each semester in Hines Auditorium. The Northeast Choir, Chamber Choir, Marching Band, Symphonic Band, Concert Band, Jazz Band, and Campus Country hold concerts throughout the school year. These performances take place both on and off campus. Other performing groups in the Music Department include Indoor Guard, Indoor Percussion, Pom Squad, and small student ensembles.

2016-2017 Accomplishments: 1. Terry Anderson, Art Instructor from Corinth, MS, with 34.5 years of service in Higher Education, served as President of the Mississippi Community College Art Association. He was also named as Northeast's HEADWAE recipient. 2. Dr. Amy Langley, Jason Beghtol, and Dr. Amanda Mattox played in the North Mississippi Symphony Orchestra during the 2016-17 season. 3. Art instructor, Jenna Fincher, had a solo art exhibit titled Submerge/Emerge. This exhibit was held at Northeast Mississippi Community College in the Anderson Hall Art Gallery. Ms. Fincher had a two person art exhibit titled “Of This Place” with Mississippi native Jaime Johnson at Hinds Community College in Raymond. Also, she attended a two-week bookmaking workshop at Penland in Summer 2016. 4. The Northeast Art Gallery had 1102 visitors during the 2016-2017 season. 5. Campus Country had many performances during the 2016-17 school year both on and off campus along with their regular Showtime schedule. 6. The Northeast Tiger Band performed at all NEMCC home football games and numerous Christmas parades in the Northeast district in Fall 2016. 7. In October 2016, the Northeast Band and Fine Arts Division hosted the 2016 Northeast Regional Marching Band Championships at Tiger Stadium in which 17 bands competed. 8. The Tiger Marching Band was asked to perform exhibition at the Tupelo Regional Marching Evaluations and the Crossroads Marching Band Competition. 9. The Tiger Drum line was asked to perform at Wheeler Elementary School for Accelerated Reader Awards Day. 10. The Tiger Dance Line was asked to perform for the Alcorn County Fair Cheerleader and Dance Off along with the Northeast Cheerleaders. 11. In March 2017, the Northeast Band hosted an Indoor Competition in which many middle school and high school guard and percussion groups participated. 12. The Winter Guard competed in several competitions (including Pearl and Clinton) and won 1st Place at the Mississippi Indoor Association State Championship in Division IA. 13. The Northeast Band Showcase on April 20, 2017, featured performances by the Northeast Concert Band, Symphonic Band, Jazz Band, Pom Squad, and Indoor Color Guard. 14. The Northeast Choir and Chamber Choir sang with the North Mississippi Orchestra in the Christmas Concert in December 2016. 15. The Northeast Chamber Choir sang a mini-concert as well as participated in the Mass Choir at the Community College Choral Festival in February 2017. 16. Several students from the Northeast vocal studio participated in Easter Services at local churches as soloists. 17. The Northeast Ladies Ensemble sang for the 2017 Graduation Ceremonies, and one of our vocal students sang for the 2017 Health Services Graduation.

114 18. The Northeast Choir participated in the Spring Band Concert as a part of one of the numbers for Choir and Band. 19. The Northeast Choir and Chamber Choir presented a Choral Concert of Favorite Anthems in April 2017. They also presented part of their program to the Corinth Music Club in April 2017. 20. The Northeast Jazz Band performed at the Tallahatchie River Jazz Festival. 21. The Northeast Jazz Band performed with members of the Dave Matthews Band, Jeff Coffin & Rashawn Ross. 22. Northeast Brass student, Trevor Shoup, competed in the American Trombone Workshop Solo Competition. 23. In October 2017, Trinity Dye and Jake Jones played on a master class given by Dr. Adam Estes (UM) on the NEMCC campus. 24. The Clarinet Quartet, along with music instructors, Dr. Amy Langley and Dr. Amanda Mattox, played Christmas music for the NEMCC Daycare in November 2016. 25. In February 2017, clarinet studio members, Sarah Hill, Angelina Meeks, and Jared Moore, played on a master class given by Dr. Michael Rowlett (UM) on the NEMCC campus. 26. In April 2017, the Northeast Clarinet Quartet performed at Booneville, Ripley, and Alcorn Central Schools. 27. In April 2017, Freshman Music Major, Jared Moore, played on a master class at the Single Reed Summit at the University of Mississippi.

Five-Year Projections: 2017-2018 1. Repair/acquire instruments and equipment as needed 2. Continue to plan for/develop or occupy new Fine Arts facility 3. Add faculty in Music, and Art as needed 4. Continue replacement of practice room pianos 5. Schedule guest performing artists/tours/concerts/workshops in the Fine Arts area 6. Acquire and replace band instruments and equipment as needed 7. Add/revise area, theatre, art, and music courses as necessary

2018-2019 1. Continue to plan for/develop or occupy new Fine Arts facility 2. Continue to upgrade/replace band instruments as needed 3. Continue replacement of practice room pianos 4. Schedule concerts/workshops in the Fine Arts area 5. Repair/acquire instruments and equipment as needed 6. Add faculty as needed 7. Add/revise area, theatre, art, and music courses as necessary

2019-2020 1. Replace/update computers and software in music/art labs 2. Continue to plan for/develop or occupy new Fine Arts facility 3. Continue to upgrade/replace band instruments as needed 4. Continue replacement of practice room pianos 5. Schedule concerts/workshops in the Fine Arts area 6. Repair/acquire instruments and equipment as needed 7. Add/revise area, theatre, art, and music courses as necessary

2020-2021 1. Add/revise area, theatre, art, and music courses as necessary 2. Repair/acquire instruments and equipment as needed 3. Continue to plan for new Fine Arts facility 4. Upgrade computers and software (as required) in Hines Hall music lab and the Art lab. 5. Continue replacement of practice room pianos 6. Add faculty in music, art and theatre as necessary

115

2021-2022 1. Add/revise theatre, art, and music courses as necessary 2. Upgrade/replace band instruments and pianos as needed 3. Upgrade/replace kiln and other art equipment 4. Continue to plan for new Fine Arts facility 7. Upgrade computers and software (as required) in Hines Hall music lab and the Art lab. 8. Add faculty in music, art and theatre as necessary

116 Division of Fine Arts IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Curriculum and Instruction Program/Unit: Division of Fine Arts

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.3 - Improve student retention

Division Purpose Statement: The Fine Arts Division of Northeast Mississippi Community College provides educational opportunities for students majoring in the visual and performing arts and offers cultural events activities for the student body and the community.

117 Division of Fine Arts IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Overall college credit 1a. 70% of Music Education majors will 1a. 97% of Music Education 1a-f. Music, art, and theater success rate will be obtain the overall college credit success majors (32 of 33) in advisors monitored students' obtained by majors in the rate (with student success defined at Spring 2016 obtained the grades for weaknesses and Fine Arts Division. (PLO) achieving a grade of "C" or better). overall college credit encouraged students to seek success rate (with student tutoring or other necessary success defined at aids to success. achieving a grade of "C" or better). 1b. 70% of Music majors will obtain the 1b. 72% of Music majors (18 overall college credit success rate (with of 25) in Spring 2016 student success defined at achieving a obtained the overall grade of "C" or better). college credit success rate (with student success defined at achieving a grade of "C" or better). 1c. 70% of Commercial Music majors will 1c. 87.5% of Commercial obtain the overall college credit success Music majors (7 of 8) in rate (with student success defined at Spring 2016 obtained the achieving a grade of "C" or better). overall college credit success rate (with student success defined at achieving a grade of "C" or better). 1d. 70% of Art Education majors will obtain 1d. 66.7% of Art Education the overall college credit success rate majors (2 of 3) in Spring (with student success defined at 2016 obtained the overall achieving a grade of "C" or better). college credit success rate (with student success defined at achieving a grade of "C" or better). 1e. 70% of Art majors will obtain the overall 1e. 82.4% of Art majors (28 of college credit success rate (with student 34) in Spring 2016 success defined at achieving a grade of obtained the overall "C" or better). college credit success rate (with student success defined at achieving a grade of "C" or better).

118 Division of Fine Arts IE Plan 2016-2017

1f. 70% of Theater majors will obtain the 1f. 100% of Theater majors (7 overall college credit success rate (with of 7) in Spring 2016 student success defined at achieving a obtained the overall grade of "C" or better). college credit success rate (with student success defined at achieving a grade of "C" or better). 2. Students will demonstrate 2a. 90% of students with music program of 2a. 80% of students (36 of 2a. Music instructors planned to a level of musicianship and study, past the first semester of study, 45) with music program increase recital participation by technique in the major will perform in at least one recital in the of study, past the first scheduling more opportunities performance area. (PLO) fall semester while in Recital class. semester of study, for performance. performed in at least one recital in the fall semester while in Recital class. 2b. 90% of students with music program of 2b. 93.1% of students 2b. Music instructors continued to study will satisfactorily complete a “jury (68/73) with music emphasize the importance of a examination” in the fall semester. program of study successful jury to music satisfactorily completed a students. “jury examination” in the fall semester. 3. Students will gain an 3a. 80% of the students surveyed will rate 3a. 86.8% of the students 3a. Faculty continued to schedule appreciation and appreciation/satisfactory level (4 or surveyed rated and encourage attendance at understanding of the arts. above) on the item “Cultural Programs & appreciation/satisfactory high quality Cultural Arts (SLO) Activities” on the Fall 2015 Residential level (4 or above) on the Programs. Life Survey. item “Cultural Programs & Activities” on the Fall 2016 Residential Life Survey. 3b. Art gallery will provide exhibits for both 3b. Art gallery provided 3b. Art instructors continued to fall and spring semesters for students to exhibits for both fall and schedule appropriate exhibits appreciate visual arts. spring semesters for for the 2016-2017 school year. students to appreciate visual arts. There were 1102 visitors registered at the Art gallery. 3c. 90% of the students with a Music or 3c. 90.2% of the students with 3c. Music and theater instructors Theatre program of study will participate a Music or Theatre continued to schedule in solo recitals, ensemble concerts, and program of study (55 of additional music/theater musical theatre performances in gaining 61) participated in solo performances for students with

119 Division of Fine Arts IE Plan 2016-2017

an appreciation of the arts. recitals, ensemble a music or theater area of study concerts, and musical for the 2016-2017 school year. theatre performances. 4. Students will gain an 4a. 70% of students enrolled in ART 1113 in 4a. 89% of students (58 of 4a-b. Instructors continued understanding of the the Spring 2016 semester will agree or 65) enrolled in ART 1113 spending more time viewing, plastic arts, which includes strongly agree to the statement “I have in the Spring 2017 describing, and analyzing drawing, architecture, gained a deeper understanding of how semester agreed or specific artworks in ART 1113. sculpture, painting, Art impacts my life” on the survey strongly agreed to the graphics, minor arts and administered at the conclusion of the statement “This course industrial arts on a semester. explains how Art relates conceptual basis. (SLO) to everyday life” on the survey administered at the conclusion of the semester. 4b. 65% of students enrolled in ART 1113 in 4b. 65% of students (42 of 65) the Spring 2016 semester will correctly enrolled in ART 1113 in identify 75% of the slides shown on the the Spring 2017 semester final examination covering drawing, correctly identified 70% architecture, sculpture, painting, of the slides shown on the graphics, minor arts and industrial arts. final examination covering drawing, architecture, sculpture, painting, graphics, minor arts and industrial arts. 5. Students enrolled in 5. Students enrolled in traditional and 5. 83.4% of students (257 of 5. Instructors for MUS 1113 traditional and in eLearning MUS 1113 in Fall 2015 will 308) enrolled in eLearning used a "Getting eLearning MUS 1113 will have a success rate of 80%. traditional MUS 1113 in Started" module that helped be successful at the same Fall 2016 were successful. online students become or similar rate. (SLO) 86.1% of students (205 of familiar with Canvas and with 238) enrolled in the online course environment. eLearning MUS 1113 in Fall 2016 were successful. 6. Students will demonstrate 6. 95% of the students will achieve at least 6. 92% of the students (109 6. Fine arts instructors continued thoroughness in the a 3 for commitment on a 5-point rubric of 118) achieved at least a administering the reading completion of reading evaluating all reading journal entries. 3 for commitment on a 5- journal assignments during journal entries. (Goal 3) point rubric evaluating all class to improve completion. Integration by division reading journal entries. according to the following timeline: 2013-2014 Fine

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Arts (SLO) 7. Students will identify the 7. 95% of students will achieve at least a 3 7. 90% of students (105 of 7. Fine arts instructors discussed main and secondary ideas. for analysis on a 5-point rubric by 118) achieved at least a 3 methods of assisting students (Goal 3) Integration by identifying the main and secondary ideas for analysis on a 5-point in analysis of the assigned division according to the of assigned texts in all reading journal rubric by identifying the texts. following timeline: 2013- entries. main and secondary ideas 2014 Fine Arts (SLO) of assigned texts in all reading journal entries. 8. Students will utilize 8. 95% of students will achieve at least a 3 8. 86% of students (102 of 8. Fine arts instructors discussed component parts (such as for comprehension on a 5-point rubric by 118) achieved at least a 3 methods of assisting students title, preface, conclusion, recognizing the main purpose and for comprehension on a 5- in comprehension of the index, etc.) in meaning in course-required texts in all point rubric by assigned texts. comprehending the assigned reading journal entries. recognizing the main purpose and meaning of purpose and meaning in course-required texts. course-required texts in (Goal 3) Integration by all assigned reading division according to the journal entries. following timeline: 2013- 2014 Fine Arts (SLO) 9. Students will improve 9. 95% of students will achieve at least a 3 9. 87% of students (103 of 9. Fine arts instructors discussed their vocabulary through for vocabulary in a 5-point rubric 118) achieved at least a 3 methods of assisting students use of reading journal evaluating all reading journals, by making for vocabulary in a 5-point in improving their vocabulary entries. (Goal 3) a list of and defining vocabulary words in rubric evaluating all through the reading of assigned Integration by division assigned texts. reading journals, by texts. according to the following making a list of and timeline: 2013-2014 Fine defining vocabulary Arts (SLO) words in assigned texts.

10. Student Success and 10. Success and retention rates will increase 10. The success rate for ART 10. Art instructors began using retention rates will by 3% in selected courses in each 1113, Fall 2016, was critical reading instruction in a increase following division following the integration of at 75.3% (116 of 154), more reading intensive course integration of critical least one element of critical reading which was a decrease of to improve success and reading instruction instruction appropriate to the discipline. 0.5% from Fall 2015. retention rates. appropriate to the discipline. (Goal 3) Integration by division according to the following timeline: 2013-2014 Fine Arts (SLO)

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11. Students will gain 11a. 75% of students enrolled in MUS 1113 11a. 69% of students enrolled 11a-d. Music instructors improved knowledge about music will correctly answer an embedded test in MUS 1113 correctly assessments to better correlate and the cultural eras in question, concerning the Baroque period, answered an embedded with the Music Appreciation which it was created. on the Fall semester final exam. test question, concerning ebook. (SLO) the Baroque period, on the Fall semester final exam. 11b. 75% of students enrolled in MUS 1113 11b. 81% of students enrolled will correctly answer an embedded test in MUS 1113 correctly question, concerning the Classical period, answered an embedded on the Fall semester final exam. test question, concerning the Classical period, on the Fall semester final exam. 11c. 75% of students enrolled in MUS 1113 11c. 80% of students enrolled will correctly answer an embedded test in MUS 1113 correctly question, concerning the Romantic answered an embedded period, on the Fall semester final exam. test question, concerning the Romantic period, on the Fall semester final exam. 11d. 80% of the students enrolled in MUS 11d. 75% of the students 1113 will score a 70 or above on a locally enrolled in MUS 1113 prepared listening exam in the Fall scored a 70 or above on a semester. locally prepared listening exam in the Fall semester.

122 DIVISION OF HEALTH SCIENCES

The Division of Health Sciences offers seven programs that prepare graduates for careers in health science. Graduates of six programs earn associate of applied science degrees; these are: Associate Degree Nursing; Dental Hygiene Technology, Medical Assisting Technology, Medical Laboratory Technology, Radiologic Technology, and Respiratory Care Technology. A certificate is earned by graduates of the Practical Nursing Education Program and the Medical Assisting program. Each program in the division is accredited by national and/or state accrediting commissions or boards.

The division has one academic head, who serves as administrator and faculty member. All programs in health science have a program director who also serves as a faculty member. There are 31 full-time faculty who provide classroom instruction, serve as academic advisors and sponsor student organizations.

Northeast Mississippi Community College Division of Health Sciences Data and Outcomes for 2015-2016

Program Program First Time Job Next Enrollment Completers Pass Rate Placement Re- Accreditation 2015-2016 2016 2016 2016 Date ACEN 2023 A.D.N. 206 79 81% 98.73% IHL Annually Dental Hygiene 40 19 95% 95% CODA of ADA 2018 CAAHEP Medical Assisting 12 10 83% 60% MAERB 2019 5 Medical Lab 24 100% 100% NAACLS 2018

Practical Nursing 48 36 95.6% 100% MCCB 2024 Radiology 24 11 91% 100% JRCERT 2017 Respiratory Care 24 10 70% 100% CoARC 2023

2016-2017 Accomplishments: 1. The Associate Degree Nursing program was awarded Annual accreditation with the Institute of Higher Learning in 2016. 2. A.D.N. had 79 completers in the Spring of 2016 along with 81% board pass rate and 98.73 % employed after graduation. 3. Dental Hygiene Technology program treated over 200 Prentiss county 2nd graders on Annual Sealant Day in April 2017. 4. Dental Hygiene Technology program had 20 completers in the Spring of 2016 along with a 95% board pass rate and 95% employed after graduation. 5. Medical Assisting Technology program had 12 completers for the Spring of 2016 along with 83% board pass rate and 75% employed after graduation. 6. Medical Laboratory Technology program had 5 completers in the Spring of 2016 with 100 % board pass rate and 100% employed after graduation. 7. Practical Nursing Education program had 35 completers in the August of 2016 along with a 96.9% board pass rate and 100% employed after graduation. 8. Radiologic Technology program had 11 completers in the Spring of 2016 along with a 91% board pass rate and 91% employed after graduation. 9. Respiratory Care Technology program had 11 completers in the Spring of 2016 along with a 82% board pass rate and 91% employed after graduation. 10. Five Faculty members advanced their degrees 11. Dr. Camille Beals received her Doctor of Nursing Practice August 2016

123 12. Dr. Patti Cooper received her Doctor of Nursing Practice August 2016 13. Dr. Felicia Crump received her PhD in Nursing Education August 2016 14. Dr. Paula Stennett received her PhD in Nursing Education August 2016 15. Julie Davidson- graduated with High Distinction from Colorado Christian University in December 2016 with a MBA as well as received a Graduate Certificate in Health Care Administration.

Five-Year Projections 2017-2018 1. Evaluate the need for expansion of existing programs or the need for additional Programs to Grow Northeast. 2. Conduct a successful re-accreditation site visit for Medical Laboratory Technology Program 2018. 3. Conduct a successful re-accreditation site visit for Dental Hygiene Technology Program 2018. 4. Plan and Prepare for a successful re-accreditation site visit for Medical Assisting Technology. 5. Continue to upgrade equipment and technology resources for all programs. 6. Revise and update Division web pages and publications. 7. Review course syllabi and course offerings. 8. Review program outcomes. 9. Review program admission processes. 10. Recruit qualified faculty for any vacancies. 11. Provide for continuing education needs of faculty. 12. Plan, implement and evaluate the effectiveness of multidisciplinary simulation.

2018-2019 1. Continue to evaluate the need for expansion of existing programs and/or the need for additional programs to Grow NE. 2. Conduct a successful re-accreditation site visit for the Medical Assisting Technology Program 2019. 3. Continue to upgrade equipment and technology resources for all programs. 4. Revise and update Division web pages and publications. 5. Review course syllabi and course offerings. 6. Review program outcomes. 7. Review program admission processes. 8. Recruit qualified faculty for any vacancies. 9. Provide for continuing education needs of faculty. 10. Continue to plan, implement, and evaluate the effectiveness of multidisciplinary simulation.

2019-2020 1. Continue to monitor the need for expansion of existing programs and/or the need for additional programs to Grow NE. 2. Continue to upgrade equipment and technology resources for all programs. 3. Update Division web pages and publications. 4. Review course syllabi and course offerings. 5. Review program outcomes. 6. Review program admission processes. 7. Recruit qualified faculty for any vacancies. 8. Provide for continuing education needs of faculty. 9. Continue to plan, implement, and evaluate the effectiveness of multidisciplinary simulation. 2020-2021 1. Continue to monitor the need for expansion of existing programs and/or the need for additional programs to Grow NE. 2. Continue to upgrade equipment and technology resources for all programs. 3. Update Division web pages and publications. 4. Review course syllabi and course offerings. 5. Review program outcomes.

124 6. Review program admission processes. 7. Recruit qualified faculty for any vacancies. 8. Provide for continuing education needs of faculty. 9. Continue to plan, implement, and evaluate the effectiveness of multidisciplinary simulation. 2021-2022 1. Continue to monitor the need for expansion of existing programs and/or the need for additional programs to Grow NE. 2. Continue to upgrade equipment and technology resources for all programs. 3. Update Division web pages and publications. 4. Review course syllabi and course offerings. 5. Review program outcomes. 6. Review program admission processes. 7. Recruit qualified faculty for any vacancies. 8. Provide for continuing education needs of faculty. 9. Evaluate the need for multidisciplinary simulation lab training

125 Associate Degree Nursing IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: EVP/Vice President of Instruction/Curriculum and Instruction/Division of Health Sciences Program/Unit: Associate Degree Nursing

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L6 - Community Partnerships

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.2 - Improve faculty advising; S1.3 - Improve student retention

Division Purpose Statement: To provide quality instructional programs to prepare students for health science careers.

126 Associate Degree Nursing IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates of the A.D.N. 1. 90% of the May 2016 A.D.N. graduates 1. 81% (64 of 79) of the May 1. May 2016 A.D.N. graduate program will be prepared will pass the NCLEX-RN® on the first 2016 A.D.N. graduates NCLEX-RN® results are being to pass the National attempt per the NCLEX-RN® Program passed the NCLEX-RN® used in continuous Council of State Boards of Report from the National Council of State on the first attempt. improvement efforts at the Nursing Licensure Exam Boards of Nursing. program level. (NCLEX-RN®). (PLO) 2. Students who are admitted 2. At least 60% of the students admitted to 2. 73.58% (78 of 106) of the 2. Student completion results will to the A.D.N. program will the A.D.N. program during the 2012-2015 students admitted to the be used in continuous successfully complete the curriculum cycles will complete the A.D.N. program during the improvement efforts program within 150% of program of study per the ADN 2013- 2013-2016 curriculum implemented at the program the time allotted for the 2016 Cycle Report. cycles completed the level. nursing curriculum (3 program of study. years). (PLO) 3. Graduates of the A.D.N. 3. At least 95% of the 2016 A.D.N. graduates 3. 98.7% (78 of 79) of the 3. Results of A.D.N. graduate program will find will find employment in nursing within May 2016 A.D.N. employment as a registered employment in the field of one year after graduation per graduate graduates found nurse are being used in nursing. (PLO) self report. employment as a continuous improvement registered nurse within efforts implemented at the one year after graduation program level. per graduate self-report (the 2 students who are not working have not passed boards 4. A.D.N. graduates will 4a. 2015 A.D.N. graduates will rate the item 4a. A.D.N. graduates (72.2%; 4a. A.D.N. graduate results on the express satisfaction with – “The quality of instruction I receive in 57 respondents of 79 Spring Student Satisfaction the program of learning. most of my classes is excellent.” – with a enrollees in NUR 2449) Inventory Survey is being used (PLO) 5.00 or above on the Spring 2016 Student rated the item – “The for continuous improvement at Satisfaction Inventory Survey (score of quality of instruction I the program level. 5.00 on 1- 7 scale indicates “somewhat receive in most of my satisfied”). classes is excellent.” – with a 6.40 on the Spring 2016 Student Satisfaction Inventory Survey (score of 5.00 on 1-7 scale indicates “somewhat satisfied”).

127 Associate Degree Nursing IE Plan 2016-2017

4b. 2016 A.D.N. Graduates will rate items on 4b. A.D.N. Graduates (58.2%; 4b. A.D.N. Graduate results on the the 2016 6-12 month A.D.N. Graduate 46 of 79 graduates) rated 6-12 month A.D.N. Graduate Satisfaction Survey with a combined items on the 2016 6-12 Satisfaction Survey is being average score of 3.00 (adequately month A.D.N. Graduate used for continuous prepared) or higher. Satisfaction Survey with a improvement at the program combined average score level. of 4.27 (score of 3.0 on 1- 5 scale indicates adequately prepared) or higher. 5. Licensed Practical Nurses 5a. 70% of advanced placement students will 5a. 94.4% (17 of 18) of 5a. Advanced placement students who attain advanced complete the program of study per the advanced placement completion results are being placement will complete LPN to ADN Advanced Placement Cycle students completed the used for continuous program the program of study and Report. program of study within improvement efforts. will pass the NCLEX- RN®. 150% of length of (PLO) program remaining for them per the LPN to ADN Advanced Placement Cycle Report. 5b. 90% of advanced placement students will 5b. 85.7% (12 of 14) of 5b. Advanced placement students pass the NCLEX-RN® on the first write advanced placement NCLEX-RN® pass rate results per the MS Board of Nursing NCLEX-RN® students who graduated are being used for continuous Report. May 2016 passed the program improvement efforts. NCLEX-RN® on the first write per the MS Board of Nursing NCLEX-RN® Report. 6. A.D.N. graduates will 6. A combined average score of 3.00 6. A combined average score 6. Graduate Nursing Employer perform skills at expected (adequately prepared) or higher will be of 4.27 was attained Survey results are being used level when employed. attained on the graduates one year post (88.32% response rate; for continuous improvement at (PLO) employment on the Graduate Nursing 56 of 77employer surveys the program level by the Employer Survey of the 2016 Graduates returned) on the faculty. of the Associate Degree Nursing Program graduates one year post that evaluates the areas of competency employment on the for a novice nurse. Graduate Nursing Employer Survey of the 2016 Graduates of the Associate Degree Nursing Program that evaluates

128 Associate Degree Nursing IE Plan 2016-2017

the areas of competency for a novice nurse (3.0 on the 1-5 scale reflects 'adequately prepared'). 7. Students will demonstrate 7a. NUR 1118 students will demonstrate the 7a. 100% of NUR 1118 7a. NUR 1118 student fundamental knowledge of nursing performance of fundamental skills students demonstrated skills performances are being concepts consistent with competently and safely before the performance of used by faculty in continuous students in other Associate progressing to NUR 1229 per skills lab fundamental skills program improvement efforts. Degree Nursing Programs. checkoffs with faculty. competently and safely (SLO) before progressing to NUR 1229 (72 of 72 generic students enrolled in NUR 1229). 7b. RN Comprehensive Predictor 7b. Performance of NUR 2449 students on 7b. NUR 2449 students scored exam results are being used by the ATI RN Comprehensive Predictor a mean of 861 (63 of 79) faculty in continuous program administered in April 2015 will scored greater than improvement efforts. approximate the national norm of A.D.N. national average on first students on this exam. attempt on the HESI RN Comprehensive Predictor administered in April 2016, which was 38 points greater than national norm (823) of students on this exam. 7c. Performance of NUR 2449 students who 7c. NUR 2449 students who 7c. NCLEX-RN first-write pass rate graduated in May 2015 on the NCLEX-RN graduated in May 2016 results are being used by will compare favorably with the had a 81% first-write pass faculty in continuous program performance of students in A.D.N. rate (64 of 79) on the improvement efforts. programs in the United States. NCLEX-RN while national average for A.D.N. students in the United States was 84.57%.

129 Dental Hygiene Technology IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: EVP/Vice President of Instruction/Curriculum and Instruction/Division of Health Sciences Program/Unit: Dental Hygiene Technology

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 - Technology

Short-Term Goal(s): S1.3 - Improve student retention; S2.2 - Provide students with technology support necessary for their success

Division Purpose Statement: To provide quality instructional programs to prepare students for health science careers.

130 Dental Hygiene Technology IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. The Dental Hygiene Technology 1. Following the completion and 1. Upon submission of the self- 1. The Dental Hygiene Department program will be re-accredited by submission of the Self Study and study document and an onsite continued to monitor the ADA the American Dental Association. the onsite accreditation visit, the visit the dental hygiene accreditation standards for a (PLO) Dental Hygiene Program will be department was given full dental hygiene program and granted full reaffirmation by the reaffirmation until 2018. adapt those standards into the American Dental Association. program as they were presented. 2. Employers of Dental Hygiene 2a. 80% of employers will respond 2a. 100% of the employers who 2a-c. The dental hygiene faculty graduates will be satisfied with with an average rating of Good responded, responded with an continued to monitor these job performance. (PLO) (4) on Likert scale (0 – 5) with 5 average rating of good (4) on a surveys for strengths and/or being very good in response to Likert scale (0-5) with 5 being weaknesses to assure that the item “How would you rate very good in response to the students are meeting current employee in overall job question "How would you rate expected standards by preparation?” mailed within six employee in overall job employers. months of employment, from the preparation?" mailed within 6 Employer Evaluation of months of employment, from the Career/Technical Completers 2016 Employer Evaluation of Survey Career/Technical Completers Survey. There were 4 responses. 2b. 80% of employers will respond 2b. 100% of the employers who with an average rating of Good responded, responded with an (4) on Likert scale (0 – 5) with 5 average rating of good (4) on a being very good in response to Likert scale (0-5) with 5 being the question “How would you very good in response to the rate Communications /verbal question, "How would you rate skills?” mailed within six months employee in of employment, from the communications/verbal skills?" Employer Evaluation of mailed within 6 months of Career/Technical Completers employment, from the 2016 Survey. Employer Evaluation of Career/Technical Completers Survey. There were 4 responses. 2c. 80% of employers will respond 2c. 100% of the employers who with an average rating of Good responded, responded with an (4) on Likert scale (0 – 5) with 5 average rating of good (4) on a being very good in response to Likert scale (0-5) with 5 being the question “How would you very good in response to the rate Interpersonal skills?” mailed question, How would you rate

131 Dental Hygiene Technology IE Plan 2016-2017

within six months of interpersonal skills?" mailed employment, from the Employer within 6 months of employment, Evaluation of Career/Technical from the 2016 Employer Completers Survey. Evaluation of Career/Technical Completers Survey. There were 4 responses. 3. Students will pass a 3a. 80% of the graduates who sit for 3a. 16 of the graduates who sat for 3a. Upon receipt of the national National/State Certification the National Boards will pass the the Dental Hygiene National board scores dental hygiene Examination in the field of examination on the first attempt. Board Examination passed the faculty continued with the training. (PLO) examination on the first attempt. current methods of didactic instruction. 3b. 80% of the graduates who sit for 3b. 16 of the graduates who sat for 3b. Upon receipt of the State Clinical the State Boards will pass the the State Clinical Board Exam Board scores dental hygiene examination on the first attempt. passed the examination on the faculty offered tutorial services first attempt. 20 passed on the in the area of calculus detection second attempt. and patient selection.

4. Graduates will find employment 4. 80% of the graduates who obtain 4. 16 of the graduates who obtained 4. Faculty posted all known job in the field of training or a licensure will find employment licensure found a job within 6 opening during the spring related field. (PLO) within 1 year of graduation in months of graduation in their semester prior to graduation and their field or a related field as field or a related field as reported offer instruction in resume reported by personal contact by personal contact with the writing and the interview with the graduates by graduates by department staff. process. departmental staff. 5. Students will have an 5a. 90% of the students enrolled in 5a. 20 of the students enrolled in 5a. Students were monitored understanding of the tasks DHT 1314 will be able to DHT 1314 Completed a full throughout the following three involved in performing dental complete a full mouth series of mouth series of digital dental semesters prior to graduation radiographs. (SLO) digital dental radiographs on a radiographs on a patient with a regarding their digital patient with a grade of 85 or grade of 85 or above by the end radiography technique and above by the end of the course. of the course. offered tutorial services if needed. 5b. 90% of the students enrolled in 5b. 20 of the students enrolled in 5b. Students were monitored DHT 1314 will be able to DHT 1314 completed a full throughout the following three complete a full mouth series of mouth series of analog dental semesters prior to graduation analog dental radiographs with a radiographs on a dental manikin regarding their analog grade of 85 or above on a with a grade of 85 or above by radiography technique and radiographic manikin by the end the end of the course. offered tutorial services if of the course. needed.

132 Dental Hygiene Technology IE Plan 2016-2017

5c. 90% of students enrolled in DHT 5c. 20 of the students enrolled in 5c. Students were monitored 1314 will be able to complete DHT 1314 completed exercises throughout the following three exercises related to the related to the paralleling and semesters prior to graduation paralleling and bisecting bisecting techniques and film regarding their paralleling and radiographic techniques and film mounting with a grade of 85 or bisecting techniques and offered mounting with a grade of 85 or above by the end of the course. tutorial services if needed. above on a radiographic manikin by the end of the course.

133 Medical Assisting Technology IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: EVP/Vice President of Instruction/Curriculum and Instruction/Division of Health Sciences Program/Unit: Medical Assisting Technology

Long-Range Goal(s): L1 - Quality Student Outcomes; L6 - Community Partnerships; L7 - Distance Learning

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses, S1.2 - Improve faculty advising, S1.3 - Improve student retention, S1.4 - Expand offerings and opportunities at off-campus sites, S1.5 - Increase enrollment through expanded student recruitment & marketing efforts

Division Purpose Statement: To provide quality instructional programs to prepare students for health science careers.

134 Medical Assisting Technology IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students will pass a 1. 80% of the graduates which sit for the 1. 100% (10/10) of the 1. Program director/instructor National /State certification examination will pass the graduates who sat for the provided a clinical review class Certification Examination exam on the first attempt. American Association of using textbook and online in the field of training or a Medical Assistants resources designed to prepare related field. (PLO) National Certification the students for the national Examination passed on certification examination. the first attempt. Program director/instructor provided information from the American Association of Medical Assistants on becoming a Certified Medical Assistant. The students were also provided the State and Federal regulations that govern the practice of Certified Medical Assistants including Computerized Physician Order Entry regulations. The program/director offered an in-service on the testing experience and offered a mock certification examination designed to prepare the student for the examination experience. 2. Students will find 2. 80% of the graduates will find 2. 10 out 12 graduates 2. Program director/instructor employment in the field of employment within 6 months of (83%) found employment had the students to prepare a training or a related field. graduation in their field or a related field. within 6 months of career portfolio which included (PLO) graduation. a resume, application letter, and answers to basic interview questions. The students participated in two mock interviews for a medical assisting position, one with the NEMCC counseling center and one with a University of Mississippi faculty member.

135 Medical Assisting Technology IE Plan 2016-2017

The students were encouraged to attend the NEMCC job fair. The students signed a release form for resumes to be forwarded to potential employers upon request. The program director/instructor maintained a database of potential employers and sought out employment opportunities for the graduates. The program director/instructor arranged interviews for the graduates. The program director/instructor notified students of job opportunities. 3. Employers of MAS 3a. 80% of employers will respond with an 3a. 100% (2 out of 2) of 3a-b. The program graduates will be satisfied average rating of Agree (4) on Likert employers rated "How director/instructor continued with job performance scale (0 – 5) with 5 being Strongly Agree would you rate employee to monitor employer in response to the item “How would you in overall job satisfaction using surveys and rate employee in overall job preparation?" as Strongly seeking input from advisory preparation?” mailed within six months Agree or Agree on the board members. of employment, from the Medical Medical Assisting Assisting Program Employer Survey, Program Employer mailed in the Fall semester. survey, Fall 2015. 3b. 80% of employers will respond with an 3b. 100% (2 out of 2) of average rating of Agree (4) on Likert employers rated "How scale (0 – 5) with 5 being Strongly Agree would you rate in response to the question “How would communication in the you rate Communication in the health care setting" as healthcare setting?” mailed within six Acceptable on the Medical months of employment, from the Medical Assisting Program Assisting Program Employer Survey, Employer Survey, Fall mailed in the Fall semester. 2015. 4. Students will be able to 4a. 80% of the students enrolled in MET 4a. 100% (10/10) of the 4a. Due to a 100% success rate, the measure and record vital 1314, Clinical Procedures 1, will score 85 students enrolled in MET program Director/Instructor signs. (SLO) or greater on the skills check for 1314, Clinical Procedures will continue to use the current measuring and recording vital signs 1, scored 85 or greater on evaluation tool to measure (temperature, pulse, respirations, and the skills check for success rate for learning vital

136 Medical Assisting Technology IE Plan 2016-2017

blood pressure). measuring and recording signs psychomotor vital signs (temperature, competencies. pulse, respirations, and blood pressure). 4b. 80% of the students enrolled in MET 4b. 60% (6/10) of the 4b. Due to not meeting the 1314, Clinical Procedures 1, will score 75 students enrolled in MET threshold, the program or greater on the Vital Signs examination. 1314, Clinical Procedures Director/Instructor evaluated 1, scored 75 or greater on power points and prepared the Vital Signs lectures in an effort to improve examination. test scores for vital signs cognitive competencies. 5. Students will be able to 5a. 80% of the students enrolled in MET 5. 60% (6/10) of the 5. Since the threshold of 80% was perform administrative 1214, Medical Business Practices, will students enrolled in MET not met, the program functions. (SLO) score a 90 or greater on Simulation 1 and 1214, Medical Business director/instructor will 2. These simulations provide practical Practices, scored 90 or dedicate more time to teaching experience in working in a physician's greater on Simulation 1 and the completion of projects office. The results of the simulations will and 2. These simulations necessary for learning the be good indicator of student provide practical competencies prior to the preparedness to proceed in the program. experience in working in a simulations. physician's office. The results of the simulations will be good indicator of student preparedness to proceed in the program. 5b. 80% of the students enrolled in MET 5b. 90 % (9/10) of the 5b. The program 1214, Medical Business Practices, will students enrolled in MET director/instructor will score 75 or greater on the 1214, Medical Business continue to monitor Final comprehensive final examination. Practices, scored 75 or Examination results in MET greater on the 1214. comprehensive final examination. 6. Students will identify the 6. 95% of students will achieve an average 6. 100% (12/12) of the 6. The program main and secondary ideas. rating of 3 on a 5 point rubric identifying students scored an director/instructor continued (Goal 3) Integration by the main and secondary ideas on average of three (3) or to use the Reading Journal division according to the terminal reading journal entries. better on the Reading Rubric as a guide and grading following timeline: 2010- Journal Rubric in the area tool for the writing assignment. 2011 Health Sciences of Comprehension. The (SLO) average rating was 4.16.

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7. Students will utilize 7. 95% of students will achieve an average 7. 100% (12/12) of students 7. The program component parts (such as rating of 3 on a 5 point rubric evaluating achieved an average director/instructor continued title, preface, conclusion, purpose and meaning of course-required rating of 3 on a 5-point to use the Reading Journal index, etc.) in texts in assigned terminal reading Reading Journal Rubric in Rubric as a guide and grading comprehending the journals entries. the area of analysis. The tool for the writing assignment. purpose and meaning of average rating was 4.05. course-required texts. (SLO) 8. Students will improve 8. 95% of students will achieve an average 8. 100% (12/12) of students 8. The program their vocabulary through rating of 3 on a 5 point rubric by making achieved an average director/instructor continued use of reading journal a list of and defining vocabulary words in rating of 3 on a 5 point to use the Reading Journal entries. (Goal 3) the terminal reading journal entries. Reading Journal Rubric in Rubric as a guide and grading Integration by division the area of vocabulary. tool for the writing assignment. according to the following The average rating was The program timeline: 2010-2011 3.67. director/instructor Health Sciences (SLO) demonstrated what the vocabulary list should contain and continued to deduct points for inadequate vocabulary list.

138 Medical Laboratory Tech IE Plan 2016-2017

I nstitutional Effectiveness Plan 2016-2017

Division/Department: EVP/Vice President of Instruction/Curriculum and Instruction/Division of Health Sciences Program/Unit: Medical Laboratory Technology

Long-Range Goal(s): L1 - Quality Student Outcomes

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.3 - Improve student retention

Division Purpose Statement: To provide quality instructional programs to prepare students for health science careers.

139 Medical Laboratory Tech IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students will pass a 1a. 80% of the graduates which sit for a 1a. 100% (5/5) of the 1a-b. Faculty continued to give National /State certification exam will pass the exam on graduates which sat for a practice exams which mimic Certification Examination the first attempt. certification examination the national certification exam in the field of training or a passed the examination during the Certifications related field. (PLO) on the first attempt for Fundamentals MLT 2723 Spring 2016. course taken the last 2 weeks before graduation. Faculty also 1b. MLT program's mean scaled scores will 1b. MLT Program's mean continued to raise money to go be at or above the national mean scaled scaled score was above to the annual ASCLS bi-state scores for every subtest area. the national mean scaled convention and student bowl to score for 38% (8 give the students more practice subcontent areas out of 21 answering exam type questions total subcontent areas) of and reviewing important the graduates of 2016 material. Faculty added (5/5). Medialab Exam simulator to help with the subtest areas on increasing scores. 2. Students will find 2. 100% of Medical Laboratory students 2. 100% (5/5) found 2. Faculty continued getting employment in the field of will find employment in the field of employment or continued students to register to take the training or a related field. training or a related field. their education in the ASCP certification exam the (PLO) medical laboratory field week of graduation, allowing as reported on the Career- them to start a job immediately. Technical Completer's Faculty also notified students of Report October 2016. all new job opportunities. 3. Employers of MLT 3a. 80% of employers will respond with an 3a. 75% (4/5 responded) 3a-c. MLT faculty continued letting graduates will be satisfied average rating of Good (4) on Likert scale employers responded NEMCC email / mail out with job performance. (0-5) with 5 being very good in response with an average rating of employer surveys while MLT (PLO) to the item "How would you rate Good/ Very Good/(4/5) faculty called and emailed to employee in overall job preparation?" on a Likert Scale (0-5) follow up on the response mailed within six months of employment, with 5 being very good in rates. from the Employer Evaluation of response to the item Career/Technical Completers Survey. "How would you rate overall job preparation?" emailed within six months of employment, from the Employer Evaluation of Career/Technical

140 Medical Laboratory Tech IE Plan 2016-2017

Completers Survey 2016. 3b. 80% of employers will respond with an 3b. 75% (4/5 responded) average rating of Good (4) on Likert scale employers responded (0-5) with 5 being very good in response with an average rating of to the question "How would you rate Good/Very Good on a Communications and verbal skills?" Likert Scale (0-5) with 5 mailed within six months of employment, being very good in from the Employer Evaluation of Career/ response to the question Technical Completers Survey. "How would you rate Communication and Verbal Skills?" emailed within six months of employment, from the Employer Evaluation of Career/Technical Completers Survey 2016. 3c. 80% of employers will respond with an 3c. 75% (4/5 responded) average rating of Good (4) on Likert scale employers responded (0-5) with 5 being very good in response with an average rating of to the question "How would you rate Good/ Very Good (4/5) on Interpersonal skills?" mailed within six a Likert Scale (0-5) with 5 months of employment, from the being very good in Employer Evaluation of Career/Technical response to the question Completers Survey. "How would you rate Interpersonal Skills?" emailed within six months of employment, from the Employer Evaluation of Career/Technical Completers Survey 2016. 4. Students will be able 4a. 80% of the students enrolled in MLT 4a. 0/6 (0%) Spring 2016 of 4a-b. Due to the fact that none of interpret of Clinical 1515 Sophomores Spring 2016 who the students enrolled in the graduates passed the final Chemistry (MLT 1515) write the final exam will be able to MLT 1515 who wrote for examination with a 75 or above principles to include successfully answer 75% of the questions the final exam and also scored low on certain carbohydrates, protein, on a locally developed comprehensive successfully answered areas of chemistry subtest lipids, enzymes, hormones, final examination covering: 75% of the questions on a areas, the MLT faculty spent acid base balance, carbohydrates, protein, lipids, enzymes, locally developed more time on those sections in electrolytes, hormones, acid base balance, comprehensive final exam lecture in Spring 2017 as well instrumentation and electrolytes, instrumentation and covering: carbohydrates, as gave more homework

141 Medical Laboratory Tech IE Plan 2016-2017

calculations. (SLO) calculations. proteins, lipids, enzymes, assignments and worksheets hormones, acid-base for all covered areas. MLT balance, electrolytes, faculty also added discussion instrumentation, and boards to help with overall calculations. learning of the chemistry 4b. 80% of the students enrolled in MLT 4b. 40% (2/5) of the material. New worksheets 1515 Sophomores Spring 2016 who sit graduates of Spring 2016 were also implemented in the for the National Certification of the students enrolled in Certification fundamentals Examination will be at or above the MLT 1515 who sat for the course at the end of the year, in national mean scaled scores for every national certification were order to help students subtest area of the Chemistry section. above the national mean remember critical areas in scaled scores. The chemistry for their certification program mean scaled exams. score total was above the national mean scaled score in the areas of Special chemistry but was below the national average in carbohydrate/acid base/electrolytes, proteins and other nitrogen containing compounds/ enzymes, lipids/lipoproteins. 5. Students will identify 5a. Given 30 photomicrographs of normal, 5a. . Given 30 5a. The MLT faculty continued normal and abnormal abnormal, and immature blood cells, 90% photomicrographs of using CACMLE, which reviews blood cells from of the students will identify the blood normal, abnormal, and cell maturation series. The MLT photomicrographs. cells with 80% accuracy. immature blood cells, faculty also added a reading (Hematology II , MLT 67% (6/9) Spring 2017 journal on cell characteristics 1324). (SLO) freshmen of the students to help with the were able to identify the photomicrographs blood cells with 80% identification. accuracy. 5b. Students enrolled in MLT 1324 who sit 5b. ASCP Program reports no 5b. The MLT faculty continued for the National Certification longer include individual encouraging early testing of the Examination will be at or above the mean scaled scores in national certification exam in national mean scaled score for the subtest areas. In order to keep getting successful subtest area of the Hematology section - Hematology in general, results.

142 Medical Laboratory Tech IE Plan 2016-2017

Morphology and Differential. the program mean scaled scores were above national average in other tests, as well as platelets and hemostatis subtest areas. The program mean scaled scores were below national average in erythrocytes and leukocytes, as well as morphology and differential for Spring 2016 ASCP Examination.

143 Practical Nursing Education (CERT) IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: EVP/Vice President of Instruction/Curriculum and Instruction/Division of Health Sciences Program/Unit: Practical Nursing Education (CERT)

Long-Range Goal(s): L1 - Quality Student Outcomes

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.3 - Improve student retention

Division Purpose Statement: To provide quality instructional programs to prepare students for health science careers.

144 Practical Nursing Education (CERT) IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates will pass the 1. 85% of the graduates who take the 1. 94%(30 out of 32) of the 1. These results were used to National Licensing NCLEX-PN® Licensing Examination will practical nursing students provide overall feedback Examination for Practical pass the examination on the first attempt that have taken Boards regarding the effectiveness of Nurses. (PLO) as reported by the Mississippi State passed the NCLEX-PN® the instructional material used Board of Nursing. Licensing Examination on in the curriculum. Program the first attempt as officials continued to look at reported by the these results for areas where Mississippi State Board of more emphasis may need to be Nursing (29 of 31). (1 of 1 placed. in Tennessee) 2. Graduates will find 2. 90% of the graduates are employed 2. 100% (32/32) of the 2. Program Officials continued to employment in the field of within 6 months of graduation in their graduates are employed provide information to training or a related field. field or a related field. within 6 months of graduates concerning (PLO) graduation in their field or employment opportunities and a related field. encouraged all to seek employment in the field of their training. Communication lines were established with graduates in an effort to follow their career path and feed job opportunity information as it becomes available. A webpage PN Education at Northeast Mississippi Community College has been setup with most current job postings in the northeast Mississippi area announced with permission of the employer. Graduates are instructed to inbox for specific information. No postings are published without permission of the employer. 3. Employers of PNE 3. 85% of employers will respond with an 3. 76.5% (13/17) current 3. Program Officials continued to graduates will be satisfied average rating of Good (4) on a Likert employers responded to make prospective employers with job performance. scale (0-5) with 5 beging very good in the Survey. Overall 84.6% aware of curriculum changes (PLO) response to the item "How would you of the employers surveyed during Advisory Committee

145 Practical Nursing Education (CERT) IE Plan 2016-2017

rate employee in overall job rated the overall job meetings. Scheduled advisory preparation?” mailed within 6 months of preparation of the committee meetings are held to employment, from the Employer career/technical report changes and gain Evaluation of Career/Technical completers in the information from employers to Completers Survey. Practical Nursing program improve and strengthen the as good to very good. practical nursing program. Students were informed of necessary job skills. Results of the Employer Survey are reviewed by faculty and discussed in monthly faculty meetings. 4. Students will be able to 4a. Upon completion of PNV 1682, 70% of 4a. Upon completion of PNV 4a. The program officials demonstrate a basic the students enrolled in PNV 1682, will 1682, 76% (28/37) of the continued to utilize the method understanding of Medical score 80 or above on a comprehensive students, scored 80 or of testing in an effort to Surgical Nursing. (SLO) locally prepared final examination. above on the measure the student's basic comprehensive locally overall understanding and prepared final foundation of the course examination. content. 4b. Upon completion of PNV 1682, 80% of 4b. Upon completion of PNV 4b. Program officials continued the students enrolled in PNV 1682 will 1682, 70% (26/37) of the with this method of testing in score 80 or above on the NCLEX review students scored 80 or order to identify areas where in the computer lab. above on the NCLEX the student may need review in the computer remediation in an effort to lab. improve retention and successful completion of PNV 1682. The HESI Review practice and proctored exams along with review assignments using the Adaptive Quizzing are assigned. The HESI Remediation Review provides a printout for the student to read the correct material for the question answered incorrectly on the proctored exams. These exams are administered prior to the PNV 1682 Final Exam.

146 Practical Nursing Education (CERT) IE Plan 2016-2017

5. Students will be able to 5a. Upon completion of PNV 1444, 80% of 5a. 100% of the students 5a. Program officials continued to prepare and maintain a the students enrolled will be able to performed the check off use this method of instruction sterile field. (SLO) perform satisfactory on check off for and received a rating of and evaluation in an effort to donning sterile gloves, opening a sterile satisfactory on the first of monitor application of theory pack, preparing and maintaining a sterile two attempts available. in infection control. Sterile field. field demonstration will include donning sterile gloves, urinary catheterization, suctioning, tracheostomy care and sterile dressing change. 5b. Upon completion of PNV 1444, 80% of 5b. 87.8% (29/33) of the 5b. Infection Control is reviewed the students enrolled will be able to pass students enrolled passed in PNV 1682 and PNV 1524 as the skills exam. the skills exam. the student advances beyond the fundamental semester.

147 Radiology Technology IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: EVP/Vice President of Instruction/Curriculum and Instruction/Division of Health Sciences Program/Unit: Radiology Technology

College Purpose Statement(s): P1: To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment; P3: To provide developmental studies within the curriculum to strengthen the basic skills of students; P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L5 - Professional Development; L6 - Community Partnerships

Short-Term Goal(s): S1.3 - Improve student retention; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs; S2.2 - Provide students with technology support necessary for their success; S2.5 - Offer employee mentoring and professional development opportunities

Division Purpose Statement: To provide quality instructional programs to prepare students for health science careers.

148 Radiology Technology IE Plan 2016-2017

5 year average %: 89% 2. Graduates will find 2. 80% of graduates seeking employment 2. 100% (11/11) 2. The instructors are pleased employment as entry level will find employment within 6 months of of the graduates who sought with the pass rate for radiographers or in an graduation. employment found 2016. Instructors will continue advanced modality. (PLO) employment within 6 to require the portfolio based months of graduation in on the registry outline from the their field or a related ARRT. Students are also field. Graduate #12 is in required to sit through the sonography school. Kettering seminar in May each year and are required to use the Correctec review program throughout the last semester. Mrs. Davis has tracked the scores in the exams on correctec in relation to pass rates. This will all continue to be monitored.

3. Employers of RT graduates 3. 80% of graduates will achieve an average 3. 100% of graduates 3. The program faculty continue will be satisfied with job rating of good (4) on the Likert scale (0 – achieved an average to be disappointed with the performance. (PLO) 5) with 5 being very good in response to rating of good in response to the employer the question “How would you rate responded to the question survey. They will make phone Overall job preparation?” mailed within “How would you rate calls next year to encourage six months of employment. overall job preparation?”" employers to fill out the survey. Only 3 surveys were returned this year.

149 Radiology Technology IE Plan 2016-2017

4. Students will be able to 4a. Students will achieve an 85% of above on 4a. 3 random lab practicals 4a. The clinical coordinator would perform routine each random lab practical. (RGT 1513 were given in RGT 1513. like to continue monitoring the radiographic and RGT 2533) The following are the random lab practical.It was examinations. (SLO) results of the students noted that this years first year that achieved a 85% or students met the benchmark. above: Lab practical 1 Students were encouraged to 12/12 (100%), Lab practice in the lab daily. The practical 2 12/12 (100%). coordinator believes this Random lab practical encouragement for daily were given in RGT 2533. practice has helped to improve The following are the scores. results of the students that achieved a 85% or better: Lab practical 1 10/10 (100%) 4b. Of the 40 projections on the total body 4b. 90% (9 of 10)of the 4b. The program faculty will exam at the end of the 5th semester students achieved an 85% continue to monitor the results students will achieve an 85%. or above on the total body of the total body exam. They exam at the end of the 5th will continue to watch the semester. The average average grade for the entire grade was a 98 for the class. The instructors believe entire class. that the total body is a good end of the year test. The one student who made below an 85 was very nervous and made SID mistakes throughout the exam. 5. Students will possess 5a. Students will demonstrate each of the 5a. 100 (12/12) of the 5a. The program faculty will knowledge of procedures following patient care skills for the students achieved a 85% continue to monitor results of and patient care. (SLO) instructor and achieve 85% or greater on or better on the following the lab practical for vital signs. the following lab practicals: lab practicals: 1. vital signs (blood pressure, pulse, • vital signs (blood respiration, temperature) pressure, pulse, 2. transfer of patients respiration, temperature) • transfer of patients 5b. The students will achieve 75% or greater 5b. 64% (7/11 students 5b. The program faculty will on the patient care final examination RGT achieved a 75% or greater continue to monitor the Final 1223. on the patient care final Examination results in RGT examination 1223. There is concern in the

150 Radiology Technology IE Plan 2016-2017

• 100% (11/11) received drop of the test grade for the “4” or above on question 5 patient care examination. The at the end of the second program faculty will monitor semester this. • 80% (8 /10) received “5” This is a new tool. The on question 5 at the end of program faculty will monitor the 5th semester the results and make a decision to keep the tool or delete the tool after a couple of plans are complete.

151 Respiratory Care Technology IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: EVP/Vice President of Instruction/Curriculum and Instruction/Division of Health Sciences Program/Unit: Respiratory Care Technology

Long-Range Goal(s): L1 - Quality Student Outcomes

Short-Term Goal(s): S1.3 - Improve student retention; S2.2 - Provide students with technology support necessary for their success.

Division Purpose Statement: To provide quality instructional programs to prepare students for health science careers.

152 Respiratory Care Technology IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Graduates will indicate 1a. From the Student Satisfaction Inventory, 1a. There was not enough 1a-b. Program faculty continues to satisfaction with their 85% of the graduates responding will graduate response to use gradate surveys to monitor preparation for a career indicate satisfaction to the question, "The calculate a sub group both knowledge base and and the quality of quality of instruction I receive in most of score on the Student clinical proficiency of the instruction in their my classes is excellent" by responding Satisfaction Inventory program. Program faculty program of study (major). with a weighted score of 6 or greater. Spring 2016. continues to address any (PLO) 1b. From the CoARC Student Program 1b. From the CoARC Graduate deficiencies noted and make Resource Survey administered May 2015, Survey administered 4 to changes as needed. 85% of the graduates responding will 6 months after indicate satisfaction with their graduation, 100% (6 of 6) educational experience by indicating a of the 2016 graduates score of 4 "Generally Agree" or 5 responded with a score of "Strongly Agree" to the question "Overall 4 "Above Average" or 5 resource rating." "Excellent" to the question "Overall rating of the program."

2. Students will pass a 2. 80% of the graduates which sit for a 2. 72.7% (8 of 11) of 2. Program faculty will continue National /State certificate examination will pass an graduates who sat for the to require successful Certification Examination examination on the first attempt as certified respiratory completion of RCT 2713 in the field of training or a reported to the Mississippi Community therapist examination (Respiratory Care Seminar). related field. (PLO) College Board (MCCB). passed the exam on the This course is designed to first attempt as reported prepare students for the to the Mississippi certification exam. Review Community College Board. books and a web-based review One of the graduates was course (RT Board Review) will ill upon her first attempt be utilized. Students will also and up to date 81.8% (9 of be required to complete 11) have successfully assignments, mock passed the certification examinations, and attend a exam. Kettering Review Seminar to help prepare for the exam. A state student competition is being developed which will also help to prepare students for the certification exam.

153 Respiratory Care Technology IE Plan 2016-2017

3. Students will find 3. 80% of the graduates will find 3. 91% (10 of 11) of the May 3. Program faculty will continue employment in the field of employment within 6 months of 2016 graduates found to expose students to potential training or a related field. graduation in their field or a related field employment within 6 employers by utilizing all as reported as reported to the Mississippi months of graduation in affiliated clinical sites. Faculty Community College Board (MCCB). their field or a related will continue to stress the field as reported as importance of good work ethic reported to the and professionalism and offer Mississippi Community assistance with resume and College Board. interview skills. Faculty will continue to keep students informed of potential job opportunities. 4. Employers of RCT 4a. 80% of employers will respond with an 4a. 75% (6/8) of employers 4a. Students will be exposed to graduates will be satisfied average rating of (3) on a scale (0 – 5) responded with an several employers by rotating with job performance. with 5 being Very Good in response to average rating of (3) on a them through various clinical (PLO) the item “Overall job preparation?” scale (0 – 5) with 5 being sites. This will allow mailed within six months of employment, Very Good in response to opportunity for students to from the Employer Evaluation of the item “Overall job know what is expected from Career/Technical Completers Survey. preparation?” mailed future employers. Program within six months of faculty will include a detailed employment, from the behavioral policy in clinical Employer Evaluation of syllabus. This policy will Career/Technical emphasize the student's Completers Survey Fall responsibilities in the clinical 2016. setting. Remarks from employers in response to the question "In which areas do you feel additional preparation would be helpful" include: 1) More critical care with ventilators and BiPAP units, and 2) Treatment of acute respiratory conditions via NIV/BiPAP units and ventilators. Program faculty will address these remarks by including more critical simulations in the lab and ensure students are being given

154 Respiratory Care Technology IE Plan 2016-2017

learning opportunities to work with these units in the clinical setting. 4b. 80% of employers will respond with a 5 4b. 88% (8/9) of employers 4b. Program faculty will meet with "Strongly Agree" or 4 "Generally Agree" responded with a rating of Advisory Committee in the Fall to the item "Overall Rating of the 3 (Average) or greater in to discuss noticed strengths Graduate" mailed within six months of response to the item and weakness of past graduates employment, from the CoARC Employer "Overall Rating of the as employees. Faculty will then Survey. Graduate" mailed within 6 implement pertinent months of employment recommendations into class for the 2016 graduates, and lab sessions. from the CoARC Employer Survey. 5. Students will pass a 5a. 80% of sophomore students enrolled in 5a. 91% (10/11) of 5a. Program faculty will continue simulated Registry RCT 2714, Respiratory Care Seminar, will sophomore students to use review books and examination in their field achieve an overall score of 70 or greater enrolled in RCT 2714, computer aided instruction to of training given the last (raw score of 88 or greater) on the Respiratory Care Seminar, prepare students for the semester of the program. simulated registry examination. This is a achieved an overall score certification exam. Students (SLO) secure self-assessment examination that of 70 or greater (raw will also continue to attend a will be given during the final semester score of 88 or greater) on Kettering Review Seminar each prior to graduation. Results of this exam the simulated registry spring prior to graduation. will correlate well with student success examination given during on the national certification licensure the final semester prior to exam administered by the National Board graduation. of Respiratory Care (NBRC). 5b. 80% of sophomore students enrolled in 5b. 55 % (6/11) of sophomore 5b. Program faculty will continue to RCT 2714, Respiratory Care Seminar, will students enrolled in RCT use self-assessment exams to meet or exceed the national percentage 2714, Respiratory Care determine strengths and of correctly answered questions in Topic Seminar, met or exceeded weakness of each student. If areas 2A and 3E. Topics 2A (Assemble the national percentage of scores from areas 2A and 3E and Troubleshoot Equipment) and Topic correctly answered fall below the national 3E (Ensure Modifications to Respiratory questions in Topic area 2A percentages, faculty will Care Plan) will challenge student's (Assemble and require students to review critical thinking skills. Troubleshoot Equipment). content and attempt more 64% (7/11) met or practice questions. exceeded the national percentage of correctly answered questions in Topic area 3E (Ensure

155 Respiratory Care Technology IE Plan 2016-2017

Modifications to Respiratory Care Plan). 6. Freshmen students will be 6a. 80% of freshmen students enrolled in 6a. 77% (10/13) of freshmen 6a. Program faculty will continue able to demonstrate a RCT 1416, Respiratory Care Technology I students enrolled in RCT to administer comprehensive basic understanding of will achieve a score of 75 or above on the 1416 Respiratory Care final exam in RCT 1416 respiratory care routine locally prepared comprehensive final Practitioner I achieved a (Respiratory Care Technology procedures. (SLO) examination. This course is a study of score of 75 or above on I). The exam will count as 25% respiratory procedures and equipment the locally prepared of the final grade. Faculty design and operation. The results of this comprehensive final provided study guides and exam will be a good indicator of student examination for Fall 2014. additional lab practice to help preparedness to proceed in the program. prepare students for the exam. If less than 80% of students do not achieve a minimum score of 75, faculty will review current course content, ensure all didactic and lab objectives are being met, and add additional lab time as needed. 6b. 80% of freshmen students enrolled in 6b. 7% (1/13) of freshmen 6b. Program faculty will continue to RCT 1223, Patient Assessment and students enrolled in RCT administer comprehensive final Planning will achieve a score of 75 or 1223 Patient Assessment exam in RCT 1223 (Patient above on the locally prepared and Planning achieved a Assessment and Planning). The comprehensive final examination. This score of 75 or above on exam will count as 25% of the course is a fundamental approach to the locally prepared final grade. Faculty provided subjective and objective patient comprehensive final study guides to help prepare evaluation and will allow students to examination for Fall 2014. students for the exam. Faculty formulate care plans for patients. The plans to change book used in results of this exam will be a good lab, purchase a mannequin that indicator of student preparedness to allows instructors to create proceed in the program. more clinical scenarios in lab. Faculty will also review course content, ensure all didactic and lab objectives are being met, and re-mediate when needed.

156 DIVISION OF LANGUAGES AND HUMANITITES

The Division of Languages and Humanities includes the disciplines of English, Modern Foreign Languages, Communications, Philosophy, Speech, and Religious Studies. There are thirteen full-time English instructors, three full-time speech instructors, one part-time speech instructor, and an academic division head. All instructors have at least a master’s degree in their teaching areas, and three have Ph.Ds.

Housed in Anderson Hall, this division serves over two thousand students each semester. In addition to regular instructional duties, each instructor acts as an advisor to students majoring in humanities and language, as well as liberal arts and general studies. Qualified, experienced instructors who stay current in their fields and who, at the same time, understand the purpose of the community college are great assets to students. Frequent reviews of goals and objectives and methods of instruction in each course provide the best possible learning experience for the body of students served in this division. A state curriculum review is done on a consistent basis and articulation with senior institutions, other community colleges, and business and industry help in updating syllabi for programs of study. In addition to quality instruction, the Division of Languages and Humanities offers a spring workshop with high school English instructors that reflect the broader purpose of Northeast.

The Division of Humanities and Languages has quality instructors who provide quality teaching, which includes remediation so that students succeed in academia and in the world of world, and participate in professional development so that they are current and informed.

2016-2017 Accomplishments: To enhance classroom teaching, instructors fully utilize iPad labs and the iMac lab by using educational apps and online textbooks. Although speech students have received free online textbook since spring 2016, since fall 2016 English Composition I students have also received free online resources through an Open Education Resource (OER) grant that instructors Paige Sasser and Brittany Moore received. These instructors also received another OER grant to create an online text for Composition II students. Beginning English and Reading students will receive free online textbook or materials through efforts of instructors Morgan Tucker and Molly Goodson, who received an OER grant to create free online resource materials.

To improve retention rates, we have added English Composition I Co-requisite classes for fall 2017 so that students with borderline English ACT sub-scores (15 & 16) can complete remediation and the core English Composition I requirement during the same semester

During fall 2016 instructors introduced an ‘iPad only” class for each of the following disciplines: American Literature II with Candy Miller; Composition II with Tina Gambill; and public speaking with LaShay Blansett. These instructors embraced technology through educational apps such as Explain Everything, Padlet, Kahoot, and various others.

During spring 2017 English instructors hosted "Transitioning from High School to College English" workshop for high school English teachers from schools in Alcorn, Tippah, Tishomingo, Prentiss, and Union counties. Both community college and high school instructors engaged in a round table discussion that involved sharing ideas and brainstorming others about teaching strategies that would improve the transitioning of students from high school to college.

Efforts of instructors have been rewarded through student accomplishments. While there were many outstanding students during 2016-17, three students received Academic Achievement Awards in the Division of Language and Humanities for their exemplary academic performance: Jonathan Steward, Tuesday Hall, and Hannah Sweeney, who also received the Most Outstanding Student award. MaCayla Franklin received Second Place Drama in the State for her play “Ethan Pickle is in a Pickle.” The Division of Languages and Humanities is proud of its many accomplishments and will strive to accomplish more for students in 2017-18.

157 Five-Year Projections: 2017-2018 1. Expand writing center resources 2. Update technology 3. Expedite remediation for under-prepared writing and reading students 5. Establish the eBook as the required, instead of optional, course text 6. Offer multidisciplinary courses 7. Offer additional online courses 8. Create more hybrid courses 9. Promote the publication of faculty iBooks 10. Provide educational and enlightening programs for this area of the state 2018-2019 1. Update technology and add new educational apps 2. Provide resources for instructors to attend technology workshops and training 3. Expand writing center resources 4. Encourage faculty to create iBooks for classroom instruction 5. Expedite remediation for under-prepared writing and reading students 6. Use open educational resources, when possible, to create free online textbooks 7. Examine reading and writing needs of academia and the workplace and adjust teaching strategies to reflect changes and requirements 8. Offer relevant workshops and programs for public school teachers within the five county area 9. Evaluate and update all divisional syllabi for core requirements 10. Evaluate the Companion course in terms of retention, completion, and ACT English cut-off score 2019-2020 1. Update technology and add new educational apps 2. Hire a full time foreign language instructor who is certified in French 3. Provide free online resources for students in all disciplines 4. Provide educational and enlightening programs for the communities we serve and for this area of the state 5. Use open educational resources, when possible, to create free online textbooks 6. Offer training for the creation of remote classrooms that provide vicarious travel to historic places. 7. Offer relevant workshops and programs for public school teachers within the five county area 8. Replace ENG 0113 with ENG 1113 Companion course 9. Require online conference hours for virtual instructors 2020-2021 1. Update technology and educational apps 2. Hire adjunct instructor who is qualified to teach Japanese I and II 3. Add Japanese I and II to our course offerings 4. Provide free eBooks or online resources for all students 5. Offer relevant workshops and programs for public school teachers within the five county area 6. Provide educational and enlightening programs for this area of the state 7. Create more hybrid courses 2021-2022 1. Update technology 2. Provide resources for instructors to attend technology workshops 3. Re-examine reading and writing needs of academia and the workplace and adjust teaching strategies to reflect changes and requirements 4. Offer relevant workshops and programs for public school teachers within the five county area 5. Provide educational and enlightening programs for this area of the state 6. Evaluate divisional curricula 7. Provide funding for professional development 8. Establish a writing center on the New Albany campus

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Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Curriculum and Instruction Program/Unit: Division of Languages & Humanities

College Purpose Statement(s): P1: To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment; P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P3: To provide developmental studies within the curriculum to strengthen the basic skills of students; P4: To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment; P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 – Technology; L6 - Community Partnerships

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.3 - Improve student retention; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs; S2.2 - Provide students with technology support necessary for their success

Division Purpose Statement: To provide quality instruction and advising for majors in the subjects covered by the division, to offer core courses for academic and technical students, and to offer remedial instruction in communication necessary for students to succeed in academia and in the world of work.

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Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students will become 1a. At least four community-cultural 1a. The following Cultural 1a-b. The Cultural Arts Committee culturally enriched partnership opportunities will be offered Arts Programs were Chair met with the College through the college's to students during the 2015-16 school offered (estimated President to discuss expanding cultural programs which year. attendance for each in offerings for next year as part focus on themes central to parenthesis): of the Grow Northeast languages and humanities. initiative. Plans have begun for (PLO) "No Mudslinging Here: A Civil programming in the fall of 2017 Debate on 2016 Election to celebrate Mississippi's Issues" debated by Dr. Ed bicentennial. Holliday and James Hull, An American Literature II October 25, 2016 (220) lesson on Paul Laurence "Thomas Merton and Poetry's Dunbar's short story about a Perpetual Voice" contraband camp will be presented by Dr. Deborah incorporated into a Kehoe, November 1, 2016 presentation concerning the (45) Contraband camp in Corinth, "Just by Listening: Honoring Mississippi, as part of the Veterans Through Their Northeast Cultural Arts Stories" presented by Iota Committee's plans for Zeta Chapter of Phi Theta Mississippi's bicentennial Kappa, November 11 & celebration at Northeast 15, 2016 (150) Community College. "Spoken Word" presented by Asia Rainey, February 28, 2017 1b. Ninety percent (90.0%) of attendees at 1b. At least ninety percent community-cultural partnership (90.0%) of attendees of programs will agree with the statement: 2016-17 cultural arts “I have a greater understanding of this programs listed below subject matter because I attended this agreed with the program.” statement: “I have a greater understanding of this subject matter because I attended this program”: "No Mudslinging Here"-- 99.1%

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“Thomas Merton"--100% "Just by Listening"--96.5% "Spoken Word"--97.1% 2. Students will demonstrate 2a. Students who complete ENG 1123 will 2a. 2a.In the fall of 2016, 2a. 2a. English 1123 instructors critical thinking skills in submit at least four writing units 84.1% (63/75) of suggested that students submit works of revised, requiring analytic, evaluative, and/or traditional students, at least one submission to an researched, and correctly persuasive thinking, at least two of which 78.0% (43/55) of online online tutoring service or to the documented writing. (SLO) will require documented research to be students, and 100.0% writing center on campus for evaluated by grading rubrics developed (42/42) of dual-enrolled additional assistance with by ENG 1123 faculty; 70% of students students who completed writing assignments. At the who complete the course will master all ENG 1123 did so with at English Alignment meeting writing units with an average of at least least a 70% success rate. dual-enroll and adjunct 70% success, as determined by a writing In the spring of 2017 instructors were asked to also evaluation rubric. 84.4% (129/153) of follow these guidelines. traditional students, 2b. English 1123 instructors 85.3% (53/62) of online decided that the Research students, and 93.6% Evaluation Unit should be (89/95) of dual-enrolled weighted more heavily on the students who completed grading scale within the course 2b. Students who complete ENG 1123 will ENG 1123 did so with at and should continue to be complete a research evaluation unit; 70% least a 70% success rate. taught at the beginning of the of students who complete the course will course to ensure student master the research unit with an average 2b. In the fall of 2016, 82.6% success with required of at least 70% success rate. (62/75) of traditional research-based papers. At the students, 76.4% (42/55) English Alignment meeting of online students, and dual-enroll and adjunct 100.0% (42/42) of dual- instructors were asked to also enrolled students who follow these guidelines. completed the Research Evaluation Unit did so with at least a 70% success rate. In the spring of 2017, 85.4% (130/153) of traditional students, 77.0% (48/62) of online students, and 87.2% (83/95) of dual-enrolled students who completed the Research Evaluation

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Unit did so with at least a 70% success rate. 3. Students will gain and 3a. 70% of students who complete ENG 3a. 3a. In the fall of 2016, 3a. Literature instructors synthesize factual 2223, 2233, 2323, 2333, 2423, or 2433 89.0% (126/141) of continued to utilize new knowledge of traits, works, will be able to identify on unit tests key traditional students and textbooks which incorporate and authors representing terms and traits of representative 94.1% (92/98) of online innovative technology to key periods of literary periods of literary history with at least students who completed supplement lecture and class history. (SLO) 60% success. ENG 2223, 2233, 2323, discussion. 2333, 2423, 2433 were able to identify on unit tests key terms and traits of representative periods of literary history with at least 60% success. In the spring of 2017, 92.6% (163/176) of traditional students and 94.2% (87/93) of online students who completed ENG 2223, 2233, 2323, 2333, 2423, 2433 were able to identify on unit tests key terms and traits of representative periods of literary history with at least 60% success. 3b. 70% of students who complete ENG 3b. In the fall of 2016, 82.2% 3b. Literature instructors decided 2223, 2233, 2323, 2333, 2423, or 2433 (116/141) of traditional to require at least one source- will synthesize factual knowledge in at students and 79.0% based journal prior to literary least one scholarly essay which will (7.27/98) of online essay and a visit to the Writing receive a satisfactory evaluation based on students who completed Center or an online review of grading rubric adopted by literature ENG 2223, 2233, 2323, the student's literary essay for faculty. 2333, 2423, 2433 help with content research synthesized factual assistance. knowledge in at least one scholarly essay which received a satisfactory evaluation based on a grading rubric adopted by

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literature faculty. In the spring of 2017, 82.3% (145/176) of traditional students and 68% (63/93) of online students who completed ENG 2223, 2233, 2323, 2333, 2423, 2433 synthesized factual knowledge in at least one scholarly essay which received a satisfactory evaluation based on a grading rubric adopted by literature faculty. 4. Students will deliver 4. 70% of students enrolled in SPT 1113 4. FALL 2016 4. Students in the traditional, speeches that will successfully deliver a persuasive TRADITIONAL CLASSES online and duel enrolled class communicate effectively speech communicating information SPT 1113 Section 01 of SPT 1113 Public speaking and are appropriate to a appropriate to an audience and stating Traditional Class: 14 of 20 effectively communicated the certain audience and the purpose by scoring 8 out of 10 on the (70%) students scored 3 topic and purpose of the speech purpose. (SLO) Instructors Evaluation Rubric. or higher on the rubric at the desired percentage. The adequately establishing instructors will continue to give credibility during their examples and assignments to persuasive speech. help the students understand SPT 1113 Section 03 what a clear effective message Traditional Class: 10 of 19 is and how to properly deliver (53%) students scored 3 the message. Additional videos or higher on the rubric will be implemented in the adequately establishing different instructional styles to credibility during their ensure proper understanding persuasive speech. in the online, traditional, and SPT 1113 Section 07 duel enrolled sections of SPT Traditional Class: 13 of 20 1113 Public Speaking. (65%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech.

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SPT 1113 Section 08 Traditional Class: 15 of 23 (65%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section E01 Evening Traditional Class: 11 of 12 (92%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. 63 out of 84 (75%) traditional students scored 3 or higher on establishing credibility during their persuasive speeches. HYBRID CLASSES SPT 1113 Section 02 Hybrid Class: 16 of 23 (70%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section 03 Hybrid Class: 14 of 21 (67%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section 07 Hybrid Class: 15 of 24 (63%) students scored 3 or higher on the rubric adequately establishing

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credibility during their persuasive speech. SPT 1113 Section 06 Hybrid Class: 14 of 22 (64%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. 59 out of 90 (66%) hybrid students scored 3 or higher on establishing credibility during their persuasive speeches. ONLINE CLASSES SPT 1113 Section VN3 Online Class: 16 of 23 (70%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section VN4 Online Class: 12 of 24 (50%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section VN6 Online Class: 15 of 23 (65%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section VN9 Online Class: 10 of 18 (56%) students scored 3 or

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higher on the rubric adequately establishing credibility during their persuasive speech. 53 out of 88 (60%) online students scored 3 or higher on establishing credibility during their persuasive speeches.

SPRING 2017 TRADITIONAL CLASSES SPT 1113 Section 02 Traditional Class: 11 of 18 (61%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section 03 Traditional Class: 9 of 24 (38%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section 04 Traditional Class: 11 of 15 (73%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section 05 Traditional Class: 12 of 17 (71%) students scored 3 or higher on the rubric adequately establishing credibility during their

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persuasive speech. 43 out of 74 (58%) traditional students scored 3 or higher on establishing credibility during their persuasive speeches. HYBRID CLASSES SPT 1113 Section 07 Hybrid Class: 7 of 12 (58%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section 08 Hybrid Class: 1 of 4 (25%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section 01 Hybrid Class: 16 of 17 (94%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section 02 Hybrid Class: 14 of 14 (100%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section 04 Hybrid Class: 8 of 9 (89%) students scored 3 or higher on the rubric

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adequately establishing credibility during their persuasive speech. SPT 1113 Section 05 Hybrid Class: 7 of 7 (100%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. 57 out of 63 (90%) hybrid students scored 3 or higher on establishing credibility during their persuasive speeches. ONLINE CLASSES SPT 1113 Section VN6 Online Class: 6 of 16 (38%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section VN1 Online Class: 12 of 18 (67%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section VN2 Online Class: 15 of 20 (75%) students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. SPT 1113 Section VN3 Online Class: 7 of 11 (64%)

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students scored 3 or higher on the rubric adequately establishing credibility during their persuasive speech. 40 out of 65 (62%) online students scored 3 or higher on establishing credibility during their persuasive speeches. 5. Students will recognize the 5. 70% of the students enrolled in SPT 1113 5. FALL 2016 5. Online and traditional sections main points of the outlines will successfully devise a formal outline TRADITIONAL CLASSES of SPT 1113 Public Speaking of a manuscript speech. containing the introduction, body, and SPT 1113 Section 01 did not meet the 70% standard (SLO) conclusion for the informative speech by Traditional Class: 11 of 20 of correctly identifying the scoring 7 or above on the rubric. (55%) of students scored main points in a manuscript 3 or higher on projecting speech. The instructors will use enthusiasm on the video, and in class assignments instructors rubric during to raise the percentage of the persuasive speech students to above 70%. presentation. Additional time will be spent SPT 1113 Section 03 covering main ideas when Traditional Class: 9 of 19 teaching how to write an (47%) of students scored effective outline and shown 3 or higher on projecting videos with main ideas clearly enthusiasm on the stated. Increased awareness of instructors rubric during clear and concise main ideas in the persuasive speech Public Speaking will be added presentation. into lecture to help ensure SPT 1113 Section 07 increased knowledge of main Traditional Class: 7 of 20 ideas. (35%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section 08 Traditional Class: 12 of 23 (52%) of students scored

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3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section E01 Evening Traditional Class: 7 of 12 (58%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. 46 out of 95 (48%) students in Traditional sections of SPT 1113 Public speaking scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. HYBRID SECTIONS SPT 1113 Section H02 Hybrid Class: 9 of 23 (53%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section H03 Hybrid Class: 8 of 21 (57%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation.

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SPT 1113 Section H04 Hybrid Class: 5 of 24 (71%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section H06 Hybrid Class: 3 of 22 (33%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. 25 out of 90 (28%) students in Hybrid sections of SPT 1113 Public speaking scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. ONLINE SECTIONS SPT 1113 Section VN3 Online Class: 5 of 23 (28%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section VN4 Online Class: 6 of 24 (30%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during

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the persuasive speech presentation. SPT 1113 Section VN6 Online Class: 3 of 23 (27%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section VN9 Online Class: 8 of 18 (50%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. 22 out of 88 (25%) students in Online sections of SPT 1113 Public speaking scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPRING 2017 TRADITIONAL CLASSES SPT 1113 Section 02 Traditional Class: 13 of 18 (72%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section 03 Traditional Class: 15 of 24 (62%) of students scored

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3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section 04 Traditional Class: 7 of 16 (44%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section 05 Traditional Class: 10 of 17 (56%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. 45 out of 75 (60%) students in Traditional sections of SPT 1113 Public speaking scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. HYBRID SECTIONS SPT 1113 Section H01 Hybrid Class: 9 of 17 (53%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation.

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SPT 1113 Section H02 Hybrid Class: 8 of 14 (57%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section H04 Hybrid Class: 5 of 7 (71%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section H05 Hybrid Class: 3 of 9 (33%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section H07 Hybrid Class: 9 of 12 (75%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section H08 Hybrid Class: 2 of 4 (50%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech

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presentation. 36 out of 53 (68%) students in Hybrid sections of SPT 1113 Public speaking scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. ONLINE SECTIONS SPT 1113 Section VN1 Online Class: 5 of 18 (28%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section VN2 Online Class: 6 of 20 (30%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section VN3 Online Class: 3 of 11 (27%) of students scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. SPT 1113 Section VN6 Online Class: 8 of 16 (50%) of students scored 3 or higher on projecting enthusiasm on the

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instructors rubric during the persuasive speech presentation. 22 out of 65 (34%) students in Online sections of SPT 1113 Public speaking scored 3 or higher on projecting enthusiasm on the instructors rubric during the persuasive speech presentation. 6. Students will produce 6a. Students completing ENG 1113 will 6a. In the fall of 2016, 83.8% 6a. To increase retention, a co- writing that is correct and submit at least four expository writing (275/328) of traditional requisite course, ENG 0143, appropriate for intended units requiring coherent organization, students, 86.7% (46/53) was implemented. Writing audience and purpose. clear thought content, appropriate word of online students, and instructors continued to choice, effective sentence structure, and 98.2% (167/170) of dual- incorporate new uses of will make oral and written responses to enrolled students technology to enhance others’ writing; the writing process and completing ENG 1113 did traditional, short-term, online final product will be evaluated according so with at least a 70% and dual-enrolled instruction to grading rubrics developed by ENG success rate; in the spring with the creation of how-to 1113 faculty; 75% of students who of 2017, 71.0% (130/183) videos to help with assignment complete the course will master all major of traditional students, submission. writing units with an average of at least 93.6% (59/63) of online 70% success. students, and 91.5% (98/107) of dual-enrolled students completing ENG 1113 did so with at least a 70% success rate. 6b. At least 75% of employers of graduates 6b. 78.8% of employers of 6b. Writing instructors continued to from NE career/technical programs will graduates from NE incorporate workplace writing express satisfaction with these career/technical skills, such as resumes, employees’ writing skills on the programs expressed business letters, memos, and Employer Evaluation of Career/Technical satisfaction by rating emails to enhance student Completers Survey. these employees' writing success in the workplace. skills Good or Very Good on the 2016 Employer Evaluation of Career/Technical Completers Survey.

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7. Students will demonstrate 7. 95% of the students will achieve at least 7. 94.5% (855/904) of 7. ENG 1113 instructors thoroughness in the a 3 for commitment on a 5 point rubric students received a continued to regularly discuss completion of reading evaluating terminal reading journal COMMITMENT score of at classroom strategies for journal entries. (Goal 3) entries. least 3 on a 5-point scale encouraging students to Integration by division as measured by the commit to their reading journal according to following Reading Journal rubric. tasks. timeline: 2009-2010 Humanities and Social and Behavioral Sciences. (SLO) 8. Students will identify the 8. 95% of students will achieve at least a 3 8. 94.0% (850/904) of 8. English 1113 instructors main and secondary ideas. for comprehension on a 5 point rubric by students received a shared strategies for helping (Goal 3) Integration by identifying the main and secondary ideas COMPREHENSION score students to identify main and division according to of assigned texts in terminal reading of at least 3 on a 5-point secondary ideas. following timeline: 2009- journal entries. scale as measured by the 2010 Humanities and Reading Journal rubric. Social and Behavioral Sciences. (SLO) 9. Students will utilize 9. 95% of students will achieve at least a 3 9. 93.1% (842/904) of 9. English 1113 instructors will component parts (such as for analysis on a 5-point rubric by students received an share strategies for helping title, preface, conclusion, recognizing the main purpose and ANALYSIS score of at least students to read analytically. index, etc.) in meaning in course- required texts in 3 on a 5-point scale as comprehending the assigned terminal reading journals measured by the Reading purpose and meaning of entries. Journal rubric. course-required texts. (Goal 3) Integration by division according to following timeline: 2009- 2010 Humanities and Social and Behavioral Sciences. (SLO) 10. Students will improve 10. 95% of students will achieve at least a 3 10. 98.4% (890/904) of 10. English 1113 instructors their vocabulary through for vocabulary on a 5 point rubric students receive a continued to emphasize the use of reading journal evaluating terminal reading journals, by VOCABULARY score of at importance of vocabulary entries. (Goal 3) (SLO) making a list of and defining vocabulary least 3 on a 5-point scale building in the development of words in assigned texts. as measured by the critical reading skills and Reading Journal rubric. practices. 11. Student success and 11. Success and retention rates will increase 11. English Composition I 11. Many instructors required the retention rates will by 3% in selected courses in each (ENG 1113) utilized the use of NetTutor or the NEMCC increase following division following the integration of at Reading Journal/Rubric Writing Center during the

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integration of critical least one element of critical reading since Fall 2010. The revision process. Several reading instruction instruction appropriate to the discipline Success Rates are shown instructors switched to leaving appropriate to the below as compared from oral feedback for drafts instead discipline. (Goal 3) the previous semester: of written comments. Integration by division Instructors used SpeedGrader according to following ENG 1113 Success Rates (E- to automatically message timeline: 2009-2010 Learning vs. Traditional students in Canvas if they had Humanities and Social and Retention and Success not submitted an assignment. Behavioral Sciences. (SLO) Report) Most instructors used Canvas for assignment submission, Fall 16 79.4% which notified students when Fall 15 80.8% assignments were due. Fall 14 82.8% Communication has evolved Fall 13 74.4% from email to Canvas Fall 12 68.7% messaging. Fall 11 67.9% Fall 10 68.3%

178 DIVISION OF MATHEMATICS AND SCIENCES

The Division of Mathematics and Sciences includes the disciplines of Mathematics, Biology, Physics, Chemistry, and Computer Science. Twenty-two full-time faculty members comprise the division at Northeast.

Housed in McCoy and Daws Halls, the Mathematics and Sciences division serves approximately 3,000 students each semester. Classrooms in Seth Pounds auditorium are used to accommodate additional classes. In addition to instructional duties, each department member acts as an advisor to students to majoring in Math & Science divisional programs of study and to students majoring in programs outside our division. Many instructors also provide tutoring sessions in the computer and science laboratories.

Curriculum review is done on a regular basis and articulation with senior institutions, other community colleges, local area high schools, and businesses guide the process of updating syllabi in each program. Frequent reviews of goals, objectives, and teaching methods in each course and within the division help instructors provide the best possible learning experience for the students served. The Division also takes pride in staying up-to-date with technological trends to ease our students' transitions to the business world.

The Mathematics and Sciences Division sponsors four clubs, the Agriculture, FFA, Pharmacy, and the Student Scientists Clubs. In addition, one of the three advisors for the Phi Theta Kappa organization is a faculty member from within our department. Members of the Math & Science faculty also sponsored other campus- wide organizations, including Latter-Day Saints Student Association and Christians on Campus. The division sponsored the twenty-fourth annual High School Math & Science competition and the District Junior High Math Tournament for area school districts.

Faculty members continue to further their knowledge and expertise through postgraduate work, professional development classes, workshops, seminars and active participation in professional organizations and conferences. As can be evidenced by the work and participation in a broad spectrum of professional activities, the entire Division of Mathematics & Sciences continues to strive for and has achieved excellence in teaching methods, techniques, and professional growth during the 2016-2017 academic year.

2016-2017 Accomplishments 1. Provided funds for travel for faculty development, including CFTTC, MSTA, NSTA, MCMA, and publisher conferences 2. Added sections of "iPad only" to 3 courses in Biology and Math curriculum. 3. Replaced LCD projector in computer lab and several classrooms 4. Replaced slides as needed 5. Replaced models as needed 6. Cleaned and evaluated microscopes for replacement 7. Continued disposal of outdated chemicals from stockrooms 8. Maintained chemical stocks 9. Replaced old/broken glassware 10. Obtained additional calculators for student use in PHY and MAT classes 11. Added the option of Open Education Resource book in the textbook adoption for more courses within division. This provides a free textbook for the students. 12. Performed maintenance on lab equipment: fume hoods, water distillation equipment, explosion- proof refrigerators 13. Replaced padded folding chairs as needed in McCoy labs 14. Provided instructors with iPad Apps for classroom instruction 15. Upgraded lecture rooms and labs with newer AppleTV devices 16. Added additional seating and study areas for students in the McCoy lobby 17. Upgraded the Daws computer lab for classroom and advising use. 18. Geoffrey Pratt, NEMCC student, presented his research at the 81st Annual Meeting of the Mississippi Academy of Sciences on February 23-24 at the Thad Cochran Center on the campus of the University of Southern Mississippi in Hattiesburg. Participants will gave oral and poster presentations at the meeting, which attracts hundreds of attendees representing all of the state’s institutions of higher learning.

179 19. Sturgis Baster, NEMCC student, was a participant in the Stennis Space Center Fall 2016 NASA Community College Aerospace Scholars (NCAS) program. A NASA STEM-engagement program, NCAS brings together students attending community colleges in areas with large minority and underrepresented populations who are interested in pursuing STEM studies and a possible STEM career “an authentic NASA experience” and to encourage them in their continued studies. 20. Gregory Phillips was awarded the 2017 NEMCC Top Coder Award. Greg placed first among Northeast students competing in an international programming competition conducted by CodeChef.com. Greg is a sophomore student from Baldwyn majoring in Computer Science.

Five-Year Projections: 2017-2018 • Replace/upgrade classroom/lab computers • Provide funds for travel for faculty development • Evaluate and make improvements/changes to physics lab exercises • Evaluate and make improvements/changes to astronomy lab exercises • Evaluate and make improvements/changes to physical science lab exercises • Evaluate and make improvements/changes to curriculum/laboratories for all biology and agriculture courses • Update/replace computers for use in CHE 1211/1311 labs • Replace LCD projectors in computer labs • Replace slides as needed • Replace models as needed • Evaluate microscopes for replacement • Replace old/broken glassware • Continue to acquire instrumentation for organic chemistry • Maintain chemical stocks and glassware • Replace non-working analytical balances • Continue disposal of outdated chemicals from stockrooms • Update lab manuals for Survey of A&P, A&PI, A&P II, and Microbiology • Evaluate and make improvements/changes to curriculum/laboratories for all biology and agriculture courses • Perform maintenance on lab equipment: fume hoods, water distillation equipment, explosion-proof refrigerators • Update software on computers in lecture/lab rooms and Math Lab

2018-2019 • Provide funds for travel for faculty development • Purchase models/posters/etc. for laboratories as needed • Evaluate need to replace microscopes in labs • Update lab manuals for Survey of A&P, A&PI, A&P II, and Micro • Evaluate and make improvements/changes to curriculum/laboratories for all biology and agriculture courses • Replace/upgrade computers in computer labs • Perform maintenance on lab equipment: fume hoods, water distillation equipment, explosion- proof refrigerators • Evaluate and make improvements/changes to physics lab exercises • Evaluate and make improvements/changes to astronomy lab exercises • Replace/Upgrade computers in computer labs • Evaluate and make improvements/changes to physical lab exercises • Replace office computers in McCoy and Daws including printers and monitors

180 2019-2020 • Provide funds for travel for faculty development • Evaluate and make improvements/changes to physics, astronomy and physical science lab exercises • Update software on computers in classrooms and labs • Replace/upgrade computers in computer labs • Replace slides as needed • Replace models as needed • Evaluate autoclave for maintenance/replacement • Purchase additional Mac computers for podcasting and iBook development

2020-2021 • Provide funds for travel for faculty development • Update software on computers in classrooms and labs • Replace folding chairs in science labs as needed • Evaluate and make improvements/changes to Physical Science I lab exercises • Evaluate and make improvements/changes to Physical Science II lab exercises • Replace slides as needed • Replace models as needed • Evaluate microscopes for replacement • Evaluate autoclave for maintenance • Replace/upgrade computers in computer labs • Maintain chemicals, glassware and other supplies for laboratories and classrooms • Evaluate and make improvements/changes to physics lab exercises • Evaluate and make improvements/changes to astronomy lab exercises

2021-2022 • Provide funds for travel for faculty development • Update software on computers in classrooms and labs • Replace folding chairs in science labs as needed • Evaluate and make improvements/changes to Physical Science I lab exercises • Evaluate and make improvements/changes to Physical Science II lab exercises • Replace slides as needed • Replace models as needed • Evaluate microscopes for replacement • Evaluate autoclave for maintenance • Replace/upgrade computers in computer labs • Maintain chemicals, glassware and other supplies for laboratories and classrooms • Evaluate and make improvements/changes to physics lab exercises • Evaluate and make improvements/changes to astronomy lab exercises

181 Division of Mathematics & Sciences IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Curriculum and Instruction Program/Unit: Division of Mathematics & Sciences

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 - Technology

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.2 - Improve faculty advising; S1.3 - Improve student retention; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs; S2.2 - Provide students with technology support necessary for their success

Division Purpose Statement: The NEMCC Mathematics/Sciences Division will provide instruction in Mathematics, Computer Science, and the Natural Sciences which allows students to develop the ability to apply the concepts and techniques of mathematical and scientific reasoning to a variety of problem situations. These experiences will help develop the necessary critical thinking skills required for a specific vocational/technical program or for continued education at a senior college or university.

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Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students will demonstrate 1a. In Mat 1613, 70% of students will find the 1a. In Mat 1613, 88% (44/50) 1-c. Instructors continued to use proficiency of derivative of a function using product of students in the Fall of plenty of examples and differentiation and its rule that is embedded on the locally 2016 found the derivative practice in class to maintain applications. (PLO) developed exam. of a function using the level of proficiency for product rule that is these objectives. embedded on the locally developed final exam. 1b. In Mat 1613, 70% of students will find the 1b. In Mat 1613, 76% (38/50) equation of a tangent line to a curve at a of students in the Fall of 1d. Instructors provided more given point that is embedded on the 2016 found the equation examples and instruction to locally developed exam. of a tangent line to a curve increase the level of proficiency at a given point that is for trigonometric functions embedded on the local developed final exam. 1c. In Mat 1613, 70% of students will locate 1c. In Mat 1613, 84% (42/50) the extrema of a given function that is of students in the Fall of embedded on the locally developed exam. 2016 located the extrema of a given function that is embedded on the locally developed final exam. 1d. In Mat 1623, 70% of students will 1d. In Mat 1623, 65% (15/23) differentiate an inverse trigonometric of students in the Spring function that is embedded on the locally of 2017 differentiated an developed exam. inverse trigonometric function that is embedded on the locally developed final exam. 2. Students will demonstrate 2a. In Mat 1313, 65% of students will solve a 2a. In Mat 1313 (traditional 2a. Instructors continued to proficiency of algebraic quadratic equation using the quadratic classes), 79% (272/343) provide plenty of examples and skills. (SLO) formula that is embedded on the locally of students in the Fall of practice in class in order to developed departmental final exam. 2016 solved a quadratic maintain the proficiency level equation using the for this objective. quadratic formula that is embedded on the locally developed departmental final exam. In Mat 1313 (online classes), 73%

183 Division of Mathematics & Sciences IE Plan 2016-2017

(35/48) of students solved a quadratic equation using the quadratic formula that is embedded on the locally developed departmental final exam. In Mat 1313 (dual enrolled classes), 100% (6/6) of students solved a quadratic equation using the quadratic formula that is embedded on the locally developed departmental final exam. 2b. In Mat 1313, 65% of students will find 2b. In Mat 1313 (traditional 2b. Instructors reviewed solving the zeros of a higher degree polynomial classes), 71% (242/343) equations by factoring prior to that is embedded on the locally of students in the Fall of finding zeros for a polynomial developed departmental final exam. 2016 found the zeros of a equation to increase the level of higher degree polynomial proficiency. that is embedded on the locally developed departmental final exam. In Mat 1313 (online classes), 65% (31/48) of students found the zeros of a higher degree polynomial that is embedded on the locally developed departmental final exam. In Mat 1313 (dual enrolled classes), 83% (5/6) of students found the zeros of a higher degree polynomial that is embedded on the locally developed departmental final exam.

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2c. In Mat 1313, 65% of students will 2c. In Mat 1313 (traditional 2c. Instructors emphasized identify a basic algebraic function with classes), 47% (161/343) transformations using more given transformations that is embedded of students in the Fall of specific examples, rather than on the locally developed departmental 2016 identified a basic generalizations for all types of final exam. algebraic function with classes, to increase the level of given transformations proficiency. that is embedded on the locally developed departmental final exam. In Mat 1313 (online classes) 58% (28/48) of students identified a basic algebraic function with given transformations that is embedded on the locally developed departmental final exam. In Mat 1313 (dual enrolled classes) 100% (6/6) of students identified a basic algebraic function with given transformations that is embedded on the locally developed departmental final exam. 2d. In Mat 1313, 65% of students will solve 2d. In Mat 1313 (traditional 2d. Instructors used an extra an exponential equation of base e that is classes), 55% (189/343) worksheet for solving embedded on the locally developed of students in the Fall of exponential equations with departmental final exam. 2016 solved an base e for extra practice in class exponential equation of and included more emphasis base e that is embedded for this assessment when on the locally developed reviewing for final exam for all departmental final exam. types of classes. In Mat 1313 (online classes), 67% (32/48) of students solved an exponential equation of base e that is embedded

185 Division of Mathematics & Sciences IE Plan 2016-2017

on the locally developed departmental final exam. In Mat 1313 (dual enrolled classes), 83% (5/6) of students solved an exponential equation of base e that is embedded on the locally developed departmental final exam. 2e. In Mat 1233, on a locally developed unit 2e. In Mat 1233 (traditional 2e. Instructors used the same test, 65% of students will score a 70 or classes), 56% (252/451) methods of instruction with higher on factoring polynomials and of students in the Fall of factoring polynomials to help solving polynomials by factoring. 2016 scored a 70 or improve this objective and higher on factoring provide consistency to the next polynomials and solving level. polynomial equations by factoring on a locally developed departmental unit test. In Mat 1233 (online classes), 78% (64/82) of students scored a 70 or higher on factoring polynomials and solving polynomial equations by factoring on a locally developed departmental unit test. In MAT 1233 (enhanced classes), 100%(7/7) of students scored a 70 or higher on factoring polynomials and solving polynomial equations by factoring on a locally developed departmental unit test. 2f. In Mat 1233, 65% of the students will 2f. In Mat 1233 (traditional 2f-g. Instructors included plenty of solve a linear equation that is embedded classes), 84% (358/428) examples and practice in class in the locally developed departmental of students in the Fall of on both of the objectives listed

186 Division of Mathematics & Sciences IE Plan 2016-2017

exam. 2016 solved a linear in order to maintain the equation that is proficiency level for this embedded in the locally objective. developed departmental final exam. In Mat 1233 (online classes), 86% (66/77) of students solved a linear equation that is embedded in the locally developed departmental final exam. In Mat 1233 (enhanced classes), 44% (4/9) of students solved a linear equation that is embedded in the locally developed departmental final exam. 2g. In Mat 1233, 65% of the students will 2g. In Mat 1233 (traditional use the FOIL Method to multiply two classes), 82% (353/428) binomials that is embedded in the locally of students in the Fall of developed departmental exam. 2016 used the FOIL method to multiply two binomials that is embedded in the locally developed departmental final exam. In Mat 1233 (online classes), 84% (65/77) of students used the FOIL method to multiply two binomials that is embedded in the locally developed departmental final exam. In Mat 1233 (enhanced classes), 55% (5/9) of students used the FOIL method to multiply two binomials that is

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embedded in the locally developed departmental final exam. 2h. In Mat 1233, 65% of the students will 2h. In Mat 1233 (traditional 2h. Instructors provided additional simplify a rational expression that is classes), 68% (291/428) examples and assigned extra embedded in the locally developed of students in the Fall of homework with rational departmental exam. 2016 simplifed a rational expressions and their expression that is operations in order to improve embedded in the locally the level of proficiency for this developed departmental objective. final exam. In Mat 1233 (online classes), 52% (40/77) of students simplified a rational expression that is embedded in the locally developed departmental final exam. In Mat 1233 (enhanced classes), 55% (5/9) of students simplified a rational expression that is embedded in the locally developed departmental final exam. 3. Students will demonstrate 3a. In Mat 1613, 70% of students will 3a. In Mat 1613 in the Fall of 3a-d. Instructors included proficiency of integration integrate a function using power rule. 2016, 86% (43/50) of additional instruction on all the and its applications. (SLO) students integrated a objectives in order to maintain function using power rule the proficiency level of each that is embedded on the topic. locally developed final exam. 3b. In Mat 1623, 70% of students will 3b. In Mat 1623 in the Spring evaluate a definite integral that is of 2017, 96% (22/23) of embedded on the locally developed exam. students evaluated a definite integral that is embedded on the locally developed final exam.

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3c. In Mat 1623, 70% of students will 3c. In Mat 1623 in the Spring integrate a function using u-substitution of 2017, 87% (20/23) of that is embedded on the locally students integrated a developed exam. function using u- substitution that is embedded on a locally developed final exam. 3d. In Mat 1623, 70% of students will find 3d. In Mat 1623 in the Spring the area between two curves using a of 2017, 83% (19/23) of definite integral that is embedded on the students found the area locally developed exam. between two curves using a definite integral that is embedded on the locally developed final exam. 4. Students will gain a 4a. Through BIO 1124 lab exams. 75% of the 4a. Through BIO 1124 4aa-b. Instructors of BIO1124 will perception of basic students will identify and draw examples Principles of Biology II, meet and discuss methods to biological principles. (SLO) of the four basic types of tissues in the 35% (36/104) of the reinforce student identification human body with 70% of higher students in the Fall of and student drawings of human accuracy. 2016 and Spring of 2017 tissues and will discuss identified and drew methods to reinforce student examples of the four basic understanding of the types of types of tissues in the human tissues. Additional human body with 70% or techniques and strategies will higher accuracy. be implemented to improve 4b. Through BIO 1124 chapter tests, 75% of 4b. Through BIO 1124 student success in identifying, the students will demonstrate an Principles of Biology II, drawing, and understanding understanding of the four basic types of 60% (62/104) of the human tissues. tissues in the human body with 70% or students in the Fall of higher accuracy. 2016 and Spring of 2017 demonstrated an understanding of the four basic types of tissues in the human body with 70% or higher accuracy. 4c-e. Instructors of BIO1114 will 4c. Through BIO 1114 lab exams. 75% of the 4c. Through BIO 1114 meet and discuss methods to students will demonstrate an Principles of Biology I, improve student retention and understanding of cell structure and 66% (166/251) of the demonstration of an function with 70% or higher accuracy. students in the Fall of understanding of cell function 2016 and Spring of 2017 and Mendelian

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demonstrated an genetics. Additional techniques understanding of cell and strategies will be structure and function implemented to improve with 70% or higher student success. accuracy. 4d. Through BIO 1114 chapter tests, 75% of 4d. Through BIO 1114 the students will demonstrate an Principles of Biology I, understanding of cell structure and 36% (90/251) of the function with 70% or higher accuracy. students in the Fall of 2016 and Spring of 2017 demonstrated an understanding of cell structure and function with 70% or higher accuracy. 4e. Through BIO1114 chapter tests, 75% of 4e. Through BIO 1114 the students will demonstrate an Principles of Biology I, understanding of Mendellan genetics 46% (115/251) of the with 70% or higher accuracy. students in the Fall of 2016 and Spring of 2017 demonstrated an understanding of Mendellan genetics with 70% or higher accuracy. 5. Students will gain a 5. 80% of the students enrolled in PHY2254 5. 100% (191/191) of the 5. Instructors will continue perception of basic who write the locally developed final students enrolled in PHY current methods of instructing physical science principles. examination will be able to successfully 2254 Physical Science II in the balancing of chemical (SLO) answer 50% of the questions of a locally the Fall of 2016 and equations and will continue to developed final examination. Spring of 2017, offer ample practice successfully balanced assignments. chemical equations with 70% or higher accuracy. 6. Students enrolled in CHE 6. 80% of students who complete CHE 1211 6. 95% of students, who 6. Instructors will continue to 1211, General Chemistry I will identify an unknown sample by completed CHE 1211 reinforce the laboratory Laboratory, will performing qualitative analysis General Chemistry Lab I in techniques needed by students demonstrate knowledge of techniques with a minimum score of the Fall of 2016 and throughout all semester labs redox, acid/base, and 70%. Spring of 2017, identified needed to identify unknown precipitation reactions as an unknown sample by samples when performing analytical tools. (SLO) performing qualitative qualitative analysis techniques.

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analysis techniques with an accuracy of 70% or higher. 7. Students enrolled in online 7. 70% of students enrolled in CHE 1313 7. Through PHY 1114 7. The PHY1114 will continue CHE 1313, Principles of will achieve an average of 70% on Astronomy, 78% instruction in the student Chemistry, will meet or textbook specific, web-based (132/169) students in the identification for seasonal exceed the performance of assignments given in the course. Fall of 2016 and Spring of variation on the earth and will traditional CHE 1313 2017 correctly identified add additional alternative students on web-based the cause for seasonal techniques, including iPad use, assignments. (SLO) variations on the earth. that may be used to identify seasonal variation on earth. 8. Students will be able to 8a. 66% of the students completing CSC 8a. 93% (14/16) of the 8a. Content from Khan Academy build software solutions to 2134 (C++ Programming I) in Fall 2015 students completing CSC computer science will continue simple problems that will demonstrate mastery in building 2134 (C++ Programming to be incorporated at the require input/output, software solutions with 73% (C) of the I) in Fall 2016 beginning of the course, in control structures, questions on an exam covering demonstrated mastery in order to use graphics and a functions, and arrays. input/output, and assignment building software responsive development (SLO) statements. solutions with 73% (C) of environment to ease students the questions on an exam into C++. covering input/output, and assignment statements. 8b. 66% of the students completing CSC 8b. 60% (9/16) of the 8b. Khan Academy content will 2134 (C++ Programming I) in Fall 2015 students completing CSC continue to be limited to four will demonstrate mastery in building 2134 (C++ Programming weeks. software solutions with 73% (C) of the I) in Fall 2016 questions on an exam covering control demonstrated mastery in structures (selection and looping) building software solutions with 73% (C) of the questions on an exam covering control structures (selection and looping) 8c. 66% of the students completing CSC 8c. 60% (9/16) of the students 8c. Mimirplatform is employed for 2134 (C++ Programming I) in Fall 2015 completing CSC 2134 (C++ student assignment will demonstrate mastery in building Programming I) in Fall submissions, provided software solutions with 73% (C) of the 2016 demonstrated automatic feedback. questions on an exam covering mastery in building functions(methods). software solutions with

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73% (C) of the questions on an exam covering functions(methods). 9. Students will demonstrate 9a. 66% of the students completing CSC 9a. 100% (6/6) of the 9a. Open source textbook added to problem solving skills 2144 (C++ Programming II) in Spring students completing CSC course. necessary to build object- 2015 will demonstrate mastery of 2144 (C++ Programming oriented software problem solving skills of 73% (C) of the II) in Spring 2016 solutions (SLO) questions on an exam covering classes. demonstrated mastery of problem solving skills of 73% (C) of the questions on an exam covering classes. 9b. 66% of the students completing CSC 9b. 83% (5/6) of the students 9b-c. Mimirplatform employed for 2144 (C++ Programming II) in Spring completing CSC 2144 (C++ student assignment 2015 will demonstrate mastery of Programming II) in Spring submissions, provided problem solving skills of 73% (C) of the 2016 demonstrated automatic feedback. questions on an exam covering mastery of problem inheritance and dynamic data. solving skills of 73% (C) of the questions on an exam covering inheritance and dynamic data. 9c. 66% of the students completing CSC 9c. 33% (2/6) of the students 2144 (C++ Programming II) in Spring completing CSC 2144 (C++ 2015 will demonstrate mastery of Programming II) in Spring problem solving skills of 73% (C) of the 2016 demonstrated questions on an exam covering linked mastery of problem lists, stacks, queues, and Big-Oh. solving skills of 73% (C) of the questions on an exam covering linked lists, stacks, queues, and Big- Oh. 10. Students will demonstrate 10a. 80% of students enrolled in MAT 1313 10a. 88% (196/222) of 10a-b. Math instructors used improvement in reading will achieve an average of 4 or more on a students enrolled in MAT current methods of instruction thoroughness (in areas of 5 point rubric measuring vocabulary, 1313 in the Fall of 2016 and evaluation of vocabulary, vocabulary, analysis, analysis, comprehension, and achieved an average of 4 analysis, comprehension, and comprehension, and commitment when responding to or more on a 5 point commitment in selected commitment) through questions related to several word rubric measuring reading assignments and word selected reading problems that involve reading in the vocabulary, analysis, problems in order to maintain assignments. (SLO) online homework assignments. comprehension, and proficiency.

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commitment when responding to questions related to several word problems that involve reading in the online homework assignments. 10b. 80% of students enrolled in MAT 1613 10b. 94% (44/47) of students will achieve an average of 4 or more on a enrolled in MAT 1613 in 5 point rubric measuring vocabulary, the Fall of 2016 achieved analysis, comprehension, and an average of 4 or more commitment when responding to on a 5 point rubric questions related to a word problem that measuring vocabulary, involves a selected reading assignment. analysis, comprehension, and commitment when responding to questions related to a word problem that involves a selected reading assignment. 10c. 80% of students enrolled in CSC 1123 10c. 91% (452/497) of 10c-f. Instructors of CSC 1123, PHY will achieve an average of 4 or more on a students enrolled in CSC 2244, CHE 1213, and BIO 2514 5 point rubric measuring vocabulary, 1123 during the Fall 2016 will continue to monitor analysis, comprehension, and and Spring 2017 achieved student reading proficiencies commitment when evaluating a selected an average of 4 or more and utilize appropriate subject- reading assignment. on a 5-point rubric specific reading material used measuring vocabulary, in lecture and lab settings. analysis, comprehension, Instructors will discuss and and commitment in modify reading selections as selected when evaluating necessary. a selected reading assignment. 10d. 80% of students enrolled in PHY 2244 10d. 97% (324/334) of will achieve an average of 3 or more on a students enrolled in PHY 5-point rubric measuring vocabulary, 2244 Physical Science I in analysis, comprehension, and the Fall of 2016 and commitment when evaluating a selected Spring of 2017 achieved reading assignment. an average of 3 or more on a 5-point rubric measuring vocabulary, analysis, comprehension,

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and commitment when evaluating a selected reading assignment. 10e. 80% of students enrolled in CHE 1213 10e. 100% (163/163) of will achieve an average of 3 or more on a students enrolled in CHE 5-point rubric measuring vocabulary, 1213 General Chemistry I analysis, comprehension, and Lecture in the Fall of 2016 commitment when evaluating a selected and Spring of 2017 reading assignment. achieved an average of 3 or more on a 5-point rubric measuring vocabulary, analysis, comprehension, and commitment when evaluating a selected reading assignment. 10f. 60% of students enrolled in BIO 2514 10f. 60% (311/519) of will achieve an average of 3 or more on a students enrolled in BIO 5-point rubric measuring vocabulary, 2514 Anatomy & analysis, comprehension, and Physiology I in the Fall of commitment when evaluating a selected 2016 and Spring of 2017 reading assignment. achieved an average of 3 or more on a 5-point rubric measuring vocabulary, analysis, comprehension, and commitment when evaluating a selected reading assignment.

194 DIVISION OF SOCIAL/BEHAVIORAL APPLIED SCIENCES

The Division of Social, Behavioral and Applied Sciences was created in the summer of 2014 as part of a division realignment at Northeast Mississippi Community College. The Division includes eighteen University Parallel Programs and the following disciplines:

• Social Sciences—Economics, Geography, History, Political Science and Sociology • Behavioral Sciences—Educational Psychology and Psychology • Applied Sciences--Accounting; Business Administration; Criminal Justice; Family and Consumer Science; Health, Physical Education, and Recreation Lecture Courses (HPR); and Social Work.

This academic year over 7,000 students took classes in the division, which includes fourteen full-time faculty members and an academic division head who also teaches two classes. During the 2015-16 academic year, the division grew by adding one-fulltime HPR/Family and Consumer Science instructor and moving the University Parallel Program of Athletic Training into the division.

Seven of the faculty teach in at least two disciplines, greatly increasing the flexibility of the division to offer courses students need. The division also relies on approximately twenty different adjuncts, some of which hold full-time positions at NEMCC in other divisions, to teach courses in Business Administration; Family and Consumer Science; Health, Physical Education and Recreation; History; Psychology; and Social Work. All instructors, including adjuncts, have a minimum of a Master’s degree with at least eighteen hours in each teaching field, and four of the full-time instructors and five of the adjuncts have doctorate degrees. Each full- time division member also serves as an academic advisor to students, primarily those majoring in programs of study within the division.

Excellence in the classroom is the primary goal of the instructors in the division. Frequent reviews of goals, objectives, and instructional methods provide the best possible learning experience for the students, whether in traditional or virtual classrooms. Within the past five years, each discipline in the division has participated in a state curriculum review, which includes articulation with senior institutions and other community colleges to update course descriptions, syllabi, and programs of study. The division itself underwent a Curriculum Review in the fall of 2015, producing several recommendations for curriculum changes and course updates that were then adopted. Other recommendations, such as an additional psychology instructor and replacing the desks in the classrooms have not been implemented.

Many of the classes, both traditional and virtual, are characterized by innovative and interactive pedagogy, including field trips to historical museums, the use of instructor-created podcasts and videos, a research course taught in the computer lab, guest speakers, and even raising a virtual child. Instructors continuously upgrade courses. For example, in the past two years both the economics instructor and one history instructor received a grant from The University of Mississippi’s College of Liberal Arts, with support from the William and Flora Hewlett Foundation, for developing and implementing OpenSource course Material. The OpenSource textbook was piloted for ECO 2113 in the fall of 2016 and will be implemented in all traditional HIS 2213 and 2223 courses in 2017-18. In addition, the psychology instructors adopted an OpenSource textbook for the traditional sections of PSY 1513.

Furthermore, the instructors focus on providing quality academic advising. In helping students select courses, advisors refer to the Articulation Agreement between the Mississippi Board of Trustees of State Institutions of Higher Learning and the Mississippi Community College Board, which is updated annually. Agreements also exist with other local institutions such as Blue Mountain College and University of North Alabama. Student access to advisors and instructors is increased through the division’s website (http://www.nemcc.edu/social-behavioral-sciences/).

All of the instructors in the division engage in professional development on a regular basis. During the past academic year, they took advantage of numerous professional development opportunities, both on and off campus. Three attended the Mobile Learning workshop in Corinth. Some instructors participated in professional development specific to their fields, such as an accounting and tax workshop, a teaching economics conference sponsored by the Federal Reserve Board, and Law Enforcement Training. Three faculty members participated in the Quality Matters workshop on making courses ADA compliant. Currently, they are revising their virtual courses and training others to make their courses ADA compliant.

195 Five instructors participated in a workshop sponsored by the University of Mississippi on the "upside down classroom." One instructor participated in Southwest by Southwest teaching workshops and another was selected as an Online Teacher of the Year Finalist for Mississippi at Creating Futures. A history instructor, who also serves as an advisor for Phi Theta Kappa, attended that organization's Leadership Development Program, which focuses on using the humanities to teach leadership skills.

While the division includes a great deal of academic experience, with eleven of the full-time instructors having at least ten years’ experience, one of the greatest strengths of the Social, Behavioral & Applied Science faculty is the amount of practical experience the full-time instructors bring into the classroom and to advising students:

• Ken Baroff, U.S. History and Juvenile Justice instructor plus Social Work advisor, works part-time as a child advocacy attorney. • Collin Billingsley, Psychology instructor and advisor, has practiced as a licensed psychological counselor and currently works with an addiction program. • Will Bowlin, Political Science and History instructor plus Criminal Justice advisor, has worked in law enforcement for Mississippi Wildlife, Fisheries and Parks. • Robbie Coleman, Accounting instructor and advisor, is a Certified Public Accountant who continues her private practice part-time. • Wes Hill, Sociology and History instructor plus Social Work advisor, is a retired Marine Master Sergeant and has taught in the US Navy’s college program on board the USS Nashville in the Persian Gulf. • Liz Ketchum, Psychology instructor and advisor, has worked as a public school counselor. • Chasity Moore, HPR and Nutrition instructor and advisor, has years of experience as a cheer coach. • Stephanie Moore, Psychology instructor and advisor, has worked with troubled youth in a treatment facility. • Morgan Ricks, History instructor and Social Studies advisor, has experience as a public school teacher and has been selected for several competitive national professional workshops including ones sponsored by the Library of Congress and the National Endowment for the Humanities. • Jack Rolison, History and Geography instructor and Social Studies advisor, is an experienced public school teacher who has also studied and explored local Civil War battlefields and has been consulted by agencies such as the Mississippi Forestry Commission on this topic. • Ray Scott, HPR instructor and advisor, is an experienced baseball and football coach and continues this work part-time at Booneville High School. • Shane Scott, Business Administration and Criminal Justice instructor and advisor, has experience as an attorney with Avectus Healthcare Solutions. He also completed Law Enforcement Training this year and works part-time in that field. • Wendy Scott, Educational Psychology and Sociology instructor and Elementary Education advisor, has worked as a public school counselor. • John Yarber, Business Administration and Economics instructor and advisor, has 17 years of experience in the forest products industry including forest management and managing production of poles and lumber manufacturing for Weyerhauser-Packaging Corporation.

In addition, instructors stayed abreast of their fields, including making academic contributions and participating in professional societies. Both Criminal Justice instructors are members in good standing of their state bar associations. The Accounting instructor is a member of the Mississippi Certified Public Accountants and the American Institute of CPA’s. Other instructors are members of the Society for Teaching of Psychology, Mississippi Historical Society, and the American Political Science Association. The Division Head is a member of the Mississippi Humanities Council Speakers Bureau and works with the MHC in other ways. One Criminal Justice instructor is a certified law enforcement officer.

Faculty members also contribute to the college in numerous ways. Over the past five years, the experienced instructors have participated in the state curriculum alignment meetings for their respective fields. All division members have been active in the process to update their respective curriculums and select textbooks appropriate to the current iPad and VitalSource initiatives. The division chair and one faculty member advise Phi Theta Kappa. Another faculty member serves as the Northeast cheer coach. Division members served on twenty different standing committees, including special initiatives such as fully implementing the

196 iPad. Members also volunteered to assist in multiple activities such as working a football game, Science Fair, and judging high school competitions hosted on campus.

The Social, Behavioral and Applied Sciences Division is housed in Patterson and Gordon Halls. Patterson Hall includes a computer lab that is used both for teaching courses and for providing students a location to complete academic work. Each classroom is equipped with appropriate audio-visual equipment to aid instruction, including Apple TV’s. The Wi-Fi in the buildings was recently updated, thus improving Internet access for instructional use. New computers were placed in each instructor’s office at the beginning of the 2014 academic year, insuring reliable access to Canvas, Dropguard, Tigerline and other sites and applications needed to fulfill academic duties. Updates to audio-visual and technological equipment continue on an ongoing, as-needed basis.

The faculty members’ commitment to quality education and advising for Northeast students is apparent by their continually updating teaching methods and wider participation in professional development. Offering a number of courses that are a part of the core curriculum, the division impacts the lives and academic development of most Northeast Mississippi Community College students.

2016-2017 Accomplishments: • Assuming a leadership role for HIS 2213 and 2223--US History I and II, Will Bowlin received an Open Resource Grant, that provided training on using the textbook and shared that information with the rest of the department. All traditional HIS 2213 and 2223 classes will use the open resource textbook in the next academic year, thereby reducing cost and increasing access for all students. • Three instructors received training through Quality Matters "ADA Compliance/Accessibility Training." Two, Morgan Ricks and Stephanie Moore, then presented at a professional development workshop at NEMCC. The work that Wendy Scott did on her online courses, both through this workshop and a previous Quality Matters workshop on improving online instruction, was recognized when she was named a MSVCC Instructor of the Year Finalist. In this role, she was part of a round table discussion on online instruction at the Creating Futures workshop in April 2017. • Two instructors received Child Advocacy Studies training so that material can be incorporated into Sociology courses, especially SOC 2133--Social Problems. • Morgan Ricks completed the Phi Theta Kappa Leadership Development Program: A Humanities Approach and then was able to offer two new leadership courses based on the humanities--HON 1911 in the Fall and a HON 1913 in the Spring. • History instructor Carla Falkner worked with Phi Theta Kappa students in writing a Mississippi Humanities Grant for an oral history project that included completing twenty-two oral history interviews with veterans and producing a readers theater based on those interviews. The interviews are now included in the state archives and a recording of the readers theater is available through YouTube. • Andrew Marshall, social studies education major, was named to the All-USA Academic Team, an honor reserved for twenty community college students. He was also All-MS Academic First Team, was named Mississippi's 2017 New Century Scholar and was the recipient of the Guistwhite National PTK Scholarship. • Claire Cornelius, accounting major, was named to the All-MS Academic Second Team and was awarded a Phi Theta Kappa Coca-Cola Leadership Scholarship. • Claire Smith, psychology major, presented "The Capacity of Divided Attention to Predict Reaction Time" in the poster session at the Social Sciences Undergraduate Colloquium at Mississippi University for Women in April 2017. • The division offered two programs for students and the public: • "No Mudslinging Here: A Civil Debate on the 2016 Election" debated by Dr. Ed Holliday and James Hull on October 25, 2016 with approximately 220 in attendance. • "The Decline of Trust in Government" by Lydia Quarles, J.D. on April 10 with approximately 75 in attendance. • The division sponsored field trips to the Corinth Civil War Interpretative Center in the Fall and the National Civil Rights Museum in the Spring. • Eight students in the fall BAD 1113--Introduction to Business course received Business fundamentals certification in Entrepreneurship and Small Business through a Certiport exam in their Business

197 Fundamentals program. Certiport, a Pearson VUE business, is the world leader in performance- based certification exams and practice test solutions for academic institutions, workforce and corporate technology markets. • Approximately 135 HPR 2213--First Aid students received First Aid and CPR certification through the American Heart Association. Five-Year Projections 2017-2018 1. Build enrollment in PSY 2553--Psychology of Personal Adjustment by offering it as an online course 2. Provide funds for travel for faculty development training and professional development of instructors by their attendance at conferences and workshops in respective teaching fields in order to keep abreast of new technology, methodology, and research 3. Encourage implementation of new teaching methods and materials, particularly those that capitalize on the iPad initiative, VitalSource and OpenSource textbooks 4. Pilot OpenSource textbooks in HIS 2213, HIS 2223, and PSY 1513 traditional sections 5. Sponsor field trips for students in history courses 6. Offer HPR 2733--Introduction to Athletic Training as a virtual course to dual enrollment students as a professions exploration course in coordination with area high schools and facilitated by CREATE 7. Implement a rotation system for CRJ to insure students can take necessary courses for their chosen specialization prior to transferring 8. Offer new CRJ course, 1373--Introduction to Homeland Security 9. Purchase equipment and supplies for HPR 2723--Introduction to Athletic Training 10. Continue to upgrade computer hardware and audio-visual equipment for classrooms as needed 11. Continue to evaluate all divisional syllabi for currency and core requirements 12. Continue subscription for HaikuDeck for instructional use 13. Purchase necessary supplies for HPR 2213--First Aid to stay compliant with American Red Cross standards, including Epi-Pen trainers, protective shields and bags for CPR dummies 14. Continue process of making website and Canvas courses ADA compliant 15. Replace HIS/GEO instructor who retired 16. Offer SOC 2133--Social Problems for the first time in several years with a revised syllabus that includes elements of the CAST (Child Advocacy Studies) curriculum 17. Pilot a new EPY 2513--Child Psychology textbook/software that incorporates the Virtual Child program already in use 18. Purchase classroom equipment, such as additional whiteboards, to support non-traditional teaching methods, such as the "upside-down classroom"

2018-2019 1. Continue to upgrade computer hardware and instructional technology equipment as needed 2. Work to lower student/teacher ratio in classrooms by adding faculty positions as needed 3. Fund field trips for history students to Corinth Civil War Interpretative Center and Civil Rights Museum 4. Begin replacing white boards as needed in classrooms 5. Update curriculum and course listings as needed 6. Continue to evaluate all course syllabi for currency and core requirements 7. Update furnishings in Division Outer Office/Lounge/Workroom 8. Continue to develop and offer additional division courses in flexible formats such as virtual, hybrids and short terms 9. Begin replacing desks in the classrooms with a size more appropriate for adults 10. Continue process of making website and Canvas courses ADA compliant 2019-2020 1. Continue to upgrade computer hardware and instructional technology equipment as needed 2. Work to lower student/teacher ratio in classrooms by adding faculty positions as needed 3. Fund field trips for students 4. Continue replacing white boards as needed in classrooms

198 5. Update curriculum and course listings as needed 6. Continue to evaluate all divisional syllabi for currency and core requirements 7. Update furnishings in buildings as needed 8. Continue to develop and offer additional division courses in flexible formats such as virtual, hybrids and short terms 9. Continue replacing desks in the classrooms with a size more appropriate for adults 10. Continue process of making website and Canvas courses ADA compliant 2020-2021 1. Continue to upgrade computer hardware and instructional technology equipment as needed 2. Work to lower student/teacher ratio in classrooms by adding faculty positions as needed 3. Fund field trips for students 4. Continue replacing white boards as needed in classrooms 5. Update curriculum and course listings as needed 6. Continue to evaluate all divisional syllabi for currency and core requirements 7. Update furnishings in buildings as needed 8. Continue to develop and offer additional division courses in flexible formats such as virtual, hybrids and short terms 9. Continue replacing desks in the classrooms with a size more appropriate for adults 10. Continue process of making website and Canvas courses ADA compliant 11. Conduct five-year curriculum review 2021-2022 1. Continue to upgrade computer hardware and instructional technology equipment as needed 2. Work to lower student/teacher ratio in classrooms by adding faculty positions as needed 3. Fund field trips for students 4. Continue replacing white boards as needed in classrooms 5. Update curriculum and course listings as needed 6. Continue to evaluate all divisional syllabi for currency and core requirements 7. Update furnishings in buildings as needed 8. Continue to develop and offer additional division courses in flexible formats such as virtual, hybrids and short terms 9. Continue replacing desks in the classrooms with a size more appropriate for adults 10. Complete process of making website and Canvas courses ADA compliant

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Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Curriculum and Instruction Program/Unit: Division of Social/Behavioral & Applied Sciences

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L6 - Community Partnerships; L7 - Distance Learning

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.3 - Improve student retention; S2.2 - Provide students with technology support necessary for their success

Division Purpose Statement: To provide quality instruction and advising for majors in the subjects covered by the division and to offer core courses for academic and technical students.

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Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Criminal Justice majors 1a. Analysis of data obtained by Northeast 1a. Analysis of data obtained by 1a-b. To make sure Criminal Justice will be prepared to from The University of Mississippi will Northeast from The majors receive all the courses transfer to senior college. show that 75% of the students who University of Mississippi needed for their chosen (PLO) transfer in a Criminal Justice program showed that the mean GPA specialization within the CRJ will achieve a 2.5 or better cumulative for new transfers was 3.27; field required at the University GPA. the mean GPA overall was of Mississippi, the instructor 2.86. Data was not available and division chair developed a by major. two-year rotation plan for CRJ 1b. Through the analyzed responses on the 1b. There were not enough course offerings. Student Survey Inventory completed by graduates in Criminal Justice the graduate candidates, the students in 2016 to compile a sub- majoring in Criminal justice will give an group report on the Student average satisfaction rating of at least a 5 Satisfaction Inventory. on a 6 point scale to the questions in the Overall, Northeast students Instructional Effectiveness category. rated Instructional Effectiveness 6.17 on a 7 point scale on the 2016 Student Satisfaction Inventory. 2. Students will become 2a. At least four community-cultural 2a. The following Cultural Arts 2a-b. The Cultural Arts Committee culturally enriched partnership opportunities will be offered Programs were offered Chair met with the College through the college's to students during the 2015-16 school (estimated attendance in President to discuss expanding cultural programs which year. parenthesis): offerings for next year as part focus on themes central to "No Mudslinging Here: A Civil of the Grow Northeast the humanities and social/ Debate on 2016 Election initiative. Plans were begun for behavioral sciences. (PLO) Issues" debated by Dr. Ed programming in the fall of 2017 Holliday and James Hull, to celebrate Mississippi's October 25, 2016 (220) bicentennial. "Thomas Merton and Poetry's Perpetual Voice" presented by Dr. Deborah Kehoe, November 1, 2016 (45) "Just by Listening: Honoring Veterans Through Their Stories" presented by Iota Zeta Chapter of Phi Theta Kappa, November 11 & 15,

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2016 (150) "Spoken Word" presented by Asia Rainey, February 28, 2017 2b. At least ninety percent (90.0%) of attendees at all of the above listed community- 2b. Ninety percent (90.0%) of attendees at cultural partnership community-cultural partnership programs agreed with the programs will agree with the statement: statement: “I have a greater “I have a greater understanding of this understanding of this subject subject matter because I attended this matter because I attended program.” this program.” "No Mudslinging Here"--99.1% "Thomas Merton"--100% "Just by Listening"--96.5% "Spoken Word"--97.1% 3. NEMCC education majors 3a. Analysis of data obtained by Northeast 3a. Analysis of data obtained by 3a. EDU 0111-- will be prepared to from The University of Mississippi will Northeast from The Praxis/CoreAcademic Skills for succeed in senior-level show that 75% of the students who University of Mississippi Educators prep course was course work. (PLO) transfer in an educational program will showed that the mean GPA dropped from the education achieve a 2.5 or better cumulative GPA. for new transfers was 3.27; course offerings since students the mean GPA overall was now have the option of retaking 2.86. Data was not available the ACT. by major. 3b. Analysis of data obtained by Northeast 3b. Analysis of data obtained by 3b. Curriculums for Elementary from Mississippi State University will Northeast from Mississippi Education and Social Studies show that students who transfer in an State University showed that Education were modified to educational program will maintain a GPA students who transfered in give students the option to take at or above the average overall GPA of the an educational program SOC 2133--Social Problems. Native Undergraduate students. maintained a GPA of 3.01 as The syllabus for SOC 2133 was upperclassmen while the rewritten to include Child average overall GPA of the Advocacy Case Studies, an Native Upperclass initiative among Mississippi Undergraduate students was community and senior colleges 3.12 (GPA as of the end of the to prepare individuals working fall 2016 semester). with children to recognize child 3c. 80% of NEMCC education majors who 3c. Results for the PRAXIS Core abuse and be prepared to take the PRAXIS Core Academic Skills for Academic Skills for Educators address it with others in the Educators exam will make scores exam was not available this professional community.

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satisfactory for entry into a Mississippi year as Northeast students College School of Education. increasingly opted to retake the ACT in order to gain entry into a Mississippi School of Education. 4. Students will be able to 4a. Students who complete ACC 1213 in a 4a. For ACC 2213, in the Fall of 4a-b. Completers in both traditional identify and record distance learning setting will be able to 2015 87.9% of completers and eLearning environments transactions for different identify different business entities and (53 out of 60) made 60% or did succeed at acceptable rates forms of business entities prepare financial statements at a above on course exams in a on course exams. However, and prepare financial comparable success rate to students who traditional setting while eLearning instructional statements for those complete the sources in the traditional 80.95% of completers (14 out procedures need to be entities. (SLO) settings (success will be defined by a of 17) made 60% or above on improved with possible oral student making 60% or above on course course exams in an eLearning presentation of material similar exams in either the fall or spring setting. In the Spring of 2016, to traditional lecture semesters). 80.43% of completers (33 out presentations. A Livescribe 2G of 41) made 60% or above on Echo Pen was purchased for course exams in a traditional the instructor to aid in creating setting while 82.35% of such lectures. completers (15 out of 18) made 60% or above on course exams in an eLearning setting. 4b. Students who complete ACC 1233 will be 4b. For ACC 2223, in the Fall of able to successfully prepare financial 2015, 77.78% of completers statements and transactions for (14 out of 18) made 60% or corporate business entities in above on the course exams in manufacturing environments in the a traditional setting while traditional setting (success will be 78% o f completers (7 out of defined by a student making 60% or 9) made 605 or above on above on course exams in either the fall course exams in an eLearning or spring semesters.) setting. In the Spring of 2016, 71.4% of completers(29 out of 41) made 60% or above on the course exams in a traditional setting while 87.50% of completers (7 out of 8) made 60% or above on course exams in an eLearning setting.

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5. Students will demonstrate 5a. Students who complete HIS 2223 in 5a. 73.7% of the students who 5a. HIS 2223 faculty adopted a new critical thinking skills in Spring 2016 will submit at least one completed HIS 2223 in rubric for evaluating writing. works of revised, writing assignment requiring critical Spring 2017 submitted at researched, and correctly thinking, which will require documented least one writing assignment documented writing. (SLO) research to be evaluated by grading requiring critical thinking, rubrics developed by HIS 2223 faculty; which required documented 70% of students who complete the research evaluated by course will demonstrate at least 70% grading rubrics developed by success, as determined by a writing HIS 2223 faculty; evaluation rubric. 5b. Students who complete PSY 2553 in Fall 5b. PSY 2553 was not taught in 5b. PSY 2553 was placed on the 2016 will submit at least one writing the 2016-17 school year due schedule as a virtual course for assignment requiring critical thinking, to low enrollment. Fall 2017 to improve which will require documented research enrollment. During pre- to be evaluated by grading rubrics registration, enough students developed by PSY 2553 faculty; 70% of registered for the course for it students who complete the course will to make. demonstrate at least 70% success, as determined by a writing evaluation rubric. 5c. Students who complete PSC 1113 in 5c. 82.4% of students who 5c. PSC 113 faculty adopted a new Spring 2016 will submit at least one completed PSC 1113 in rubric for evaluating writing. writing assignment requiring critical Spring 2017 submitted at thinking, which will require documented least one writing assignment research to be evaluated by grading requiring critical thinking, rubrics developed by PSC 1113 faculty; which required documented 70% of students who complete the research to be evaluated by course will demonstrate at least 70% grading rubrics developed by success, as determined by a writing PSC 1113 faculty. evaluation rubric. 6. Economic students will be 6. Sixty percent of economic students on 6. A total of 63 out of 100 6. Students in the able to define, graph, test XX will demonstrate mastery of the students were given a pretest Macroeconomics classes did in reason and apply the basic basic concepts, definitions, and graphing on the first day of class. After fact master the basic concepts, concepts of Supply and applications of supply and demand by covering the basic concepts, definitions, and graphing Demand. (SLO) scoring a 60% or above. definitions, and graphing applications of supply and applications of supply and demand as indicated by demand the students were exceeding the 60% goal at tested again using the same 93.7%. In an effort to further test questions rearranged. improve instruction, the

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The results were that 93.7% instructor utilized Open Source of the 63 students scored materials supplemented with in 60% or higher on the Post- class, video, and pencast test. The average pretest to lectures. post test scores ranged from 56.9 to 80.4 or 41.3% average increase indicating the level of retention of the material. The range of student scores was a low of - 22.86% to a high of 400% 7. Students will synthesize 7a. Students who complete HIS 1173 and 7a. Of the students who 7a. An open resource textbook was factual knowledge of 2223 in a distance learning setting in completed HIS 1173, in a adopted for the 2017-18 school historical periods and Spring 2017 will identify major historical traditional learning setting in year for traditional HIS 2223 events. (SLO) periods and events at a comparable Spring 2017, 83.3% students. Due to the lower success rate to students who complete identified major historical success rate of eLearning the course in traditional settings (success periods and events by students, the decision was will be defined by a student making 60% making 60% or above on made to stay with a traditional or above on 60% of course exams in the 60% of course exams in the textbook in those sections since Spring semester. Spring semester. 74% of it provided more learning aids. students who completed the course in an eLearning environment successfully identified major historical periods and events using the same standards.

Of the students who completed HIS 2223, in a traditional learning setting in Spring 2017, 93.3% identified major historical periods and events by making 60% or above on 60% of course exams in the Spring semester. 84% of students who completed the course in an eLearning environment successfully identified major historical

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periods and events using the same standards.

7b. Students who complete HIS 1173 and 7b. Of the students who 7b. History instructors developed 2223 in a distance learning setting in completed HIS 1173 in a and adopted a new rubric for Spring 2017 will perform comparably on traditional setting in Spring evaluating writing assignments. a critical thinking/writing assignment to 2017, 60.4% completed a One adjunct for HIS 2223 students who complete the course in critical thinking/writing elearning did not require a traditional settings (success will be assignment at a success rate writing assignment, causing defined as scoring 70% on the Historical of 70% or above as evaluated those numbers to be Critical Thinking/Writing Rubric. by a rubric developed by disproportionally low. In instructors. 52.2 % of selecting adjunct faculty for the students who completed HIS Fall 2017 semester, the division 1173 in an eLearning chair placed increased environment successfully emphasis on the writing completed the critical requirement. thinking/writing assignment at a success rate of 70% or above using the same standards.

Of the students who completed HIS 2223 in a traditional setting in Spring 2017, 87% completed a critical thinking/writing assignment at a success rate of 70% or above as evaluated by a rubric developed by instructors. 39.5 % of students who completed HIS 2223 in an eLearning environment succesfully completed the critical thinking/writing assignment at a success rate of 70% or above using the same standards.

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8. Students will comprehend 8a. 75% of “Traditional Classroom” students 8a. Of 138 "traditional 8a-b. Based on the results of the the major who complete SOC 2113 will score at classroom" students who assessment, assessment Social/Behavioral schools 60% or higher on each section of the participated in the procedures continue to be of thought and their rubric representing the major schools of assessments, 128 passed at improved, particularly the respective theories and thought and their respective theories and 60% or above, or 92.7% method of assessment and methods of investigation. methods of investigation in Sociology. passed (128/138). evaluation. Additionally, online (SLO) Assessment procedures include exams students continue to be and quizzes assessing student learning evaluated for improvement in outcomes. The outcomes will be analyzed scores. with a simple percentage computational formula. 8b. 65% of “Online” students who complete 8b. Of 63 "online" students who SOC 2113 will score at 60% or higher on participated in the each section of the rubric representing assessments, 58 passed at the major schools of thought and their 60% or above, or 92.1% respective theories and methods of passed (58/63). investigation in Sociology. Assessment procedures include exams and quizzes assessing student learning outcomes. The outcomes will be analyzed with a simple percentage computational formula. 9. Students in NEMCC 9a. Analysis of data received from 9a. . The GPA for Northeast 9a-b. Instructors had continual Accounting and Business Mississippi State University and students majoring in communication with major Administration programs University of Mississippi will indicate Accounting who transferred colleges and universities within that transfer to primary that NEMCC students will perform to MSU was 3.29 compared to the region on standards of four-year colleges will comparable to native students based on MSU native students GPA of instruction that were needed perform equal to or above GPA. 3.35. The GPA for Northeast with Northeast courses. the native students and students majoring in will be satisfied with the Business who transferred to course content in their MSU was 3.0 compared to major area of study. (SLO) MSU native students GPA of 3.0 (upperclassmen). University of Mississippi would only release aggregate grade point averages for all majors, which showed overall median GPA for transfer students to be 3.27 as

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compared to resident students GPA of 2.92. Data was not available by major. 9b. Through the analyzed responses on the 9b. NEMCC graduation Spring 2016 Student Survey Inventory candidates in Accounting or completed by the graduate candidates, Business Administration the students majoring in Accounting or reported 6.38 satisfaction on Business Administration will give an the statement, "The quality of average satisfaction rating of at least a 5 instruction I reeive in most of on a 7 point scale to the questions in the my classes is excellent," Instructional Effectiveness category. compared with the national mean of 5.64.

208 eLEARNING/INSTRUCTIONAL TECHNOLOGY

Northeast defines eLearning as “a formal educational process in which the majority of the instruction occurs when student and instructor are separated by time or location.” ELearning provides an additional avenue to deliver college courses to meet the needs of residents of Northeast Mississippi. Our goal is “To provide quality non-traditional programs by allowing a large number of individuals in the community and beyond to attain their educational and enrichment goals through various modes of delivery.”

2016-2017 Accomplishments:

1. An increase in retention 11.7% was achieved in comparison to Fall 2010. In the Fall 2016 a 0.7% increase in retention was achieved as compared to the Fall 2015. 2. There has been an 8.9% increase in success rates for the Fall 2016 as compared to Fall 2010. The Fall 2016 Success Rate for online students increased 0.6% as compared to the Fall 2015. 3. The Fall and Spring enrollment increased from the 2016-2017 year. In the Fall 2016 there was a 9% increase compared to the Fall 2015. In the Spring 2017 there was 2.0% increase as compared to the Spring 2016. 4. eLearning was awarded a $15,000 grant from the Mississippi Virtual Community College. 5. Through the MSVCC grant, partial travel for 3 instructors and the Learning Management Support Specialist to attend Creating Futures through Technology Conference was provided. 6. Through the MSVCC grant, travel for Learning Management Support Specialist to attend InstructureCon, Canvas annual conference was provided. 7. Through the MSVCC grant, Quality Matters training for Applying the Quality Matters Rubric and Peer Reviewer Training courses were completed by the eLearning Coordinator and the Learning Management Support Specialist. 8. The eLearning Office provided support, technical assistance, and content review and development to the PTK project Surviving Tiger Tech. 9. Through the MSVCC grant, divisional grants were awarded to the Humanities division and the Math and Science division to address accessibility in selected online courses. 10. The eLearning division completed a need assessment for student and faculty concerning technology support needs.

Five-Year Projections 2017-2018 1. Review course/instructor evaluations for online courses. 2. Review and update NEMCC ELearning Procedures Manual. 3. Review and update NEMCC eLearning website. 4. Increase number of NEMCC faculty members and adjunct that teach online. 5. Offer additional on campus and online training sessions and support resources to support Canvas users. Develop a plan for improving proctoring services. 6. Review student and faculty support needs for the Learning Management System. 7. Develop a plan for improving retention in the online classroom.

2018-2019 1. Review and update NEMCC ELearning Procedures Manual. 2. Review and update NEMCC eLearning website. 3. Increase number of NEMCC faculty members and adjunct that teach online. 4. Offer additional on campus and online training sessions and support resources to support Canvas users. 5. Review and evaluate procedures and implementation plan data for improving retention, evaluation processes, and proctoring services. 6. Develop a plan for improving student and faculty support for the Learning Management System.

2019-2020 1. Review and update NEMCC ELearning Procedures Manual. 2. Review and update NEMCC eLearning website. 3. Increase number of NEMCC faculty members and adjunct that teach online.

209 4. Offer additional on campus and online training sessions and support resources to support Canvas users. 5. Evaluate training and resources for faculty and student support. 6. Implement support plan for students and faculty support for the Learning Management System.

2020-2021 1. Review and update NEMCC ELearning Procedures Manual. 2. Review and update NEMCC eLearning website. 3. Increase number of NEMCC faculty members and adjunct that teach online. 4. Offer additional on campus and online training sessions and support resources to support Canvas users. 5. Evaluate training and resources for faculty and student support. 6. Develop updated plans for improving retention, evaluation processes, and proctoring services. 7. Evaluate the support services offered for students and faculty for the Learning Management System.

2021-2022 1. Review and update NEMCC ELearning Procedures Manual. 2. Review and update NEMCC eLearning website. 3. Increase number of NEMCC faculty members and adjunct that teach online. 4. Offer additional on campus and online training sessions and support resources to support Canvas users. 5. Evaluate training and resources for faculty and student support. 6. Evaluate updated plans for improving retention, evaluation processes, and proctoring services. 7. Update support services offered for students and faculty for the Learning Management System.

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Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Curriculum and Instruction Program/Unit: eLearning/Instructional Technology

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L7 - Distance Learning

Division Purpose Statement: The purpose of the eLearning Program at Northeast Mississippi Community College is to provide quality instruction through electronic technologies to enable students to attain their educational goals and to acquire and support emerging technologies appropriate for curricular, instructional and administrative enhancement consistent with our strategic initiative. The program will extend the offerings of Northeast Mississippi Community College to the community and beyond through eLearning.

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Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students enrolled in 1a. Through the MSVCC (NEMCC) Fall 2016 1a. 91% of students who 1a. The eLearning Office updated eLearning classes will be Course Evaluation Survey, 85% of the responded to the MSVCC the Online Faculty Resource satisfied with the quality of students responding will either strongly (NEMCC) Fall 2016 Center in the fall semester to instruction. (PLO) agree or agree to the question “I had Course Evaluation Survey provide resources for adequate interaction with the instructor.” either strongly agreed or communication policies and agreed to the question, "I encourage student interaction had adequate interaction tools in the online classroom. with the instructor." 1b. Through the MSVCC (NEMCC) Fall 2016 1b. 78% of students who 1b. The eLearning Office updated Course Evaluation Survey, 85% of the responded to the MSVCC the Online Faculty Resource students responding will either strongly (NEMCC) Fall 2016 Center in the fall semester to agree or agree to the question "I had Course Evaluation Survey provide resources for adequate interaction with other either strongly agreed or communication policies and students." agreed to the question, "I encourage student interaction had adequate interaction tools in the online classroom. with other students." 1c. Through the MSVCC (NEMCC) Fall 2016 1c. 91% of students who 1c. Through a grant funded by the Course Evaluation Survey, 85% of the responded to the MSVCC MSVCC the eLearning Office students responding will either strongly (NEMCC) Fall 2016 provided training for 13 agree or agree to the question “The Course Evaluation Survey Northeast faculty and 1 course site was well organized and easy either strongly agreed or Northeast staff member to navigate." agreed to the question, through Quality Matters for "The course site was well Addressing Accessibility and organized and easy to Usability. The eLearning Office navigate." updated templates for online courses that included Getting Started materials with support items for students and suggested best practice items for instructors. 1d. Through the MSVCC (NEMCC) Fall 2016 1d. 98% of students who 1d. The eLearning Office updated Course Evaluation, 85% of the students responded to the MSVCC the Online Faculty Resource responding will either strongly agree or (NEMCC) Fall 2016 Center in the fall semester to agree to the question “The instructor Course Evaluation Survey provide resources for responded to request for assistance in a either strongly agreed or communication policies and reasonable amount of time.” agreed to the question, encourage student interaction "The instructor responded tools in the online classroom.

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to request for assistance in a reasonable amount of time." 1e. Through the MSVCC (NEMCC) Fall 2016 1e. 89% of students who 1e. The eLearning Office provide Student Services Evaluation Survey, 85% responded to the MSVCC support and feedback for the of the students responding will show (NEMCC) Fall 2016 PTK project Surviving Tiger evidence that eLearning delivery is Student Services Tech to ensure it was comparable to traditional style delivery Evaluation Survey implemented for all students. through the question “Based on your responded that based on experience, how do you feel the quality of their experience, the online instruction compares with quality of online traditional classroom instruction?” instruction is the same or better than traditional classroom instruction. 2. Students enrolled in 2a. Through the review of data provided 2a. Fall 2016 eLearning (EL) 2a. Automated messages were sent Northeast eLearning through the E-Learning vs. Traditional Retention Rates have to students based on a set of classes will be retained at Retention Rate records, students who are increased 0.7% from the rules to provide support the same or higher rate enrolled in eLearning courses will be Fall 2015 semester and information or encouragement. than traditional student retained at the same or higher Traditional Retention enrollment and hosted percentage rate than traditional students’ Rates have increased by course enrollments. (PLO) enrollment. 0.4%. 2b. Through the review of data provided 2b. Traditional Retention Rate 2b. A template was created by the through the E-Learning vs. Traditional for the Fall of 2016 was eLearning Office providing help Retention Rate records, students who are 87.7% compared to the and resources for students, a enrolled in eLearning courses will be eLearning Retention Rate guide for online students, and retained at the same or higher of 87.5%. Fall 2016 suggested items for instructors percentage rate than students enrolled in eLearning Rates of 87.5% to include within their online hosted courses provided by the MSVCC. were reported higher than courses. This replaced the the NEMCC hosted Student Orientation created in courses of 81.7%. 2013 and provided additional support materials for students and instructors. Hands-on sessions were offered for student support for getting started with online courses. Through a grant offered by the Mississippi Community College Board, 9 online instructors completed the eLearning

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Institute for improving quality in their online courses. This included completing a workshop through the "Quality Matters" program and a year- long process for implementing changes to improve their course design. 3. Students enrolled in 3a. Through the MSVCC (NEMCC) Fall 2016 3a. 88% of the students 3a. Canvas communication tools eLearning classes will be Student Survey, 85% of the students which responded to the through messages and satisfied with student responding will rate agree or strongly MSVCC (NEMCC) Fall announcements was utilized to support services provided. agree that contact was easily made with 2016 Student Survey provide support information to (PLO) student services personnel. agreed or strongly agreed students. In the spring, a pilot to the question "Rate your of Dropout Detective Advisor satisfaction with tools was implemented for communication with the online student support. eLearning Office." 3b. Through the MSVCC (NEMCC) Fall 2016 3b. 95% of the students which 3b. The resource information and Student Survey, 85% of the students responded to the MSVCC getting started support responding will rate agree or strongly (NEMCC) Fall 2016 materials within templates for agree to the questions “College policies Student Survey agreed or online courses were updated. and procedures (college catalog, student strongly agreed to the handbook) were adequately described or questions “College provide to me.” policies and procedures (college catalog, student handbook) were adequately described or provide to me.” 3c. Through the MSVCC (NEMCC) Fall 2016 3c. 37% of the students which 3c. The Library training resource Student Survey, 85% of the students responded to the MSVCC was made available to students responding will rate agree or strongly (NEMCC) Fall 2016 through the eLearning agree that the instruction for library Student Survey agreed Resource course. material was adequate. that the instruction for library material was made available. 3d. Through the MSVCC (NEMCC) Fall 2016 3d. 93% of the students which 3d. Health Science dual credit Student Survey, 85% of the students responded to the(NEMCC) courses were provided hands- responding will rate agree or strongly Fall 2016 Student Survey on support for Getting Started agree that technical support was agree or strongly agreed with Canvas. The eLearning

214 eLearning/Instructional Technology IE Plan 2016-2017

available to them for their eLearning that technical support was Office delivered a support course. available to them for their services survey in the Spring eLearning course. 2017 to all NEMCC students to evaluate student support needs Hands on lab and online web conferences were made available for students on demand at set dates for the start of fall and spring semesters. The eLearning office provided support, content, and technical assistance for the PTK project Surviving Tiger Tech. 3e. Through the Fall 2016 eLearning E-mail 3e. 95% of the students which 3e. An annual survey for focus group, students will be satisfied responded to the Fall proctoring services and with the proctoring facilities. 2016 eLearning E-mail support was delivered to online focus group were satisfied students in the fall. with the proctoring facilities. 4. Faculty will be satisfied 4. Through the Northeast Mississippi 4. The Fall 2016 Campus 4. Through a grant funded by the with the quality of training Community College Campus Climate Climate Survey results MSVCC, two members of the and technical support Survey eLearning will be evaluated at a included a rating of 4.30 a eLearning staff completed the provided. (PLO) higher rating as compared to the .01% increase in the Quality Matters courses previous year. rating for Faculty Applying the Quality Matters Satisfaction with Rubric and Peer Reviewer eLearning services as Course. Through a grant funded compared to Fall 2015. by the MSVCC the eLearning office was able to provide partial funding to send one staff member and three instructors to the Creating Futures through Technology Conference. The eLearning Office updated templates for online courses that included Getting Started materials with support items for students and suggested best practice items for instructors. Through a grant funded by the

215 eLearning/Instructional Technology IE Plan 2016-2017

MSVCC the eLearning Office provided training for 13 Northeast faculty and 1 Northest staff member through Quality Matters for Addressing Accessibility and Usability. The eLearning Office provided the MSVCC Academy offerings and registration instructions. The eLearning Office provided grant funds through the MSVCC to the Humanity and the Math and Science division for faculty to address accessibility revisions to online courses. The eLearning Office purchased a consortium subscription to Quality Matters through a grant funded by the MSVCC. Through a grant funded by the MSVCC, travel for Learning Management Support Specialist was provided to attend InstructureCon, Canvas annual conference. The eLearning office delivered a Canvas and support services survey in the Spring 2017 to all NEMCC faculty to evaluate training and support needs with technology tools 5. Northeast will increase the 5a. The number of NEMCC provided 5a. During the Fall 2016 and 5a-b. The eLearning Office, Division subject areas and number course/sections will increase from the Spring 2017 semester a Heads, and Dean of Instruction of sections of online previous year. combined total of 321 worked together to select new classes being offered by course/sections were course offerings for the MSVCC Northeast faculty on the provided by NEMCC. A and increase current course MSVCC master course growth of 9.0% provided section availability. Short schedule. (PLO) courses were noted Terms were introduced in the between the 2016-2017 Summer 2016 for the first four-

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school year as compared week offerings for online to the 2015-2016 school courses. year. 5b. The number of NEMCC faculty who teach 5b. Thirteen new instructors online will increase from the previous have completed training year. with the eLearning Office to teach online during the Fall 2016 and Spring 2017. NEMCC provided 91 instructors for the Fall 2016 and Spring 2017 semester. A growth of 2.5% NEMCC instructors was noted during the Fall 2016 and Spring 2017 semester.

217 STUDENT SERVICES

The institution provides student support programs, services, and activities consistent with its mission that promote student learning and enhance the development of its students.

Northeast provides a program of student services that “will facilitate the educational, career, personal, and social growth of students”. Northeast provides support services for students through a variety of services and programs on the main campus. These services include the following: Athletics, Event Planning/Housing, Enrollment Services (including Recruiting, Admissions, Placement, Advising, Registration, and Graduation), Financial Aid, Student Activities, Burgess Fitness Center, and Campus Police.

The overall responsibility for the student services program at all locations of Northeast Mississippi Community College is under the direction of the Vice President of Student Services (David Robbins).

2016-2017 Accomplishments Athletics 1. NJCAA All-Academic Team Status (3 Teams Qualified) 2. Softball (3.18 GPA) 3. Baseball (3.15 GPA) 4. Women’s Basketball (3.00 GPA) 5. NJCAA All-Academic First Team (5 Student/Athletes) 6. NJCAA All-Academic Second Team (5 Student/Athletes) 7. NJCAA All-Academic Third Team (4 Student/Athletes) 8. MACJC Distinguished Academic All-State (10 Student/Athletes) 9. MACJC Academic All-State (30 Student/Athletes) 10. 40 Student/Athletes receiving academic honors 11. 32 Student/Athletes signed w/4 year schools 12. NJCAA All-American (1 Student/Athlete) 13. NJCAA All-Region 23 (2 Student/Athletes) 14. MACJC All-State Selections (11 Student/Athletes) 15. MACJC Honorable Mention (12 Student/Athletes) 16. Participated in MACJC State Tournament (Men’s Basketball, Women’s Basketball, Softball, Golf, and Tennis) 17. Participated in NJCAA Region 23 Tournament (Men’s Basketball, Women’s Basketball, Softball, Golf) 18. Phi Theta Kappa (54 Student/Athletes) 19. Basketball added new scorers table 20. Basketball added two new sets of portable bleachers to Bonner Arnold for second year. 21. Football hosted a HS 7 on 7 and Lineman Camp in July 22. Basketball hosted 7 camps in June/July 23. Baseball and Softball hosted camps in May/June 24. Baseball hosted fall hitting camp and showcase in November 25. Women’s Basketball involved with Upward Basketball 26. Women’s Basketball involved with Angel Tree Program 27. Football, Softball, and Baseball participated in Athlete Reading Program locally 28. Women’s Basketball and Softball hosted Breast Cancer Awareness games 29. Athletic Training assisted with Prentiss County HS Athletic physicals 30. Men’s Basketball assisted Toyota Plant with setting up for event 31. Military Appreciation events in all sports 32. All sports offered free tryouts

2016-2017 Accomplishments Burgess fitNEss Center 1. Completed renovation of locker rooms - ADA accessibility 2. Met cardio fitness equipment needs with new equipment 3. Bought and implemented a disc golf system to engage community, faculty/staff, and students 4. Created new flex class to meet the growing needs of the fitness center members 5. Purchased and implemented the "Fitness on Demand" virtual kiosk for individual needs 6. Installed a new weight room with squat racks, bars, dumbbells, and free weight equipment

218 7. Renovation of the fitness classroom with rubberized flooring 8. Implemented the new Row-N-Go class with 10 additional rowers and daily class times 9. Maintained group fitness schedule 10. Performed pre/post fitness assessments on NEMCC faculty/staff 11. Maintained social media presence for fitness center 12. Maintained web presence for fitness center 13. Maintained membership options/structure for community members and accompanying liability waivers 14. Presented at various locations in community to help market the fitNEss program 15. Maintained the annual "walk at lunch" day 16. Assisted with ROAR kids camp 17. Weekly visited local elementary schools in conjunction with our Anatomy & Physiology classes to promote fitness in the students of the community 18. Identified and presented fitNEss award recipients for community, faculty, staff, and faculty

2016-2017 Accomplishments CAMPUS POLICE 1. Added a camera to the Burgess Center free weight room 2. Installed 16 cameras in the Eula Dees Library 3. Had walkway poured on the Southeast corner of Murphy to create a safer access to Wood Hall for female dorm residents 4. Completed 277 hours of departmental training 5. Completed Active Shooter Training 6. Completed fire drills in dorms 7. Had one of our patrol vehicles painted 8. Began process to have cameras installed on the outsides of buildings 9. Had bollards installed at entrances to Gym parking lot to create better security for events 10. Added outside Cameras to the Corinth Video System for monitoring parking lots 11. Installed 16 camera system to the New Albany Campus 12. Added 1 full time security guard to monitor Wood, Murphy, and Mississippi Halls after 10:00pm

Training Courses Completed • Annual Chief Training • Civilian Response to Active Shooter Training (C.R.A.S.E.) • Taser Recertification • O.C. Recertification • Firearms qualification • Instructor Techniques • Campus Safety 2016-2017 Accomplishments ENROLLMENT SERVICES 1. Experienced an increase in dual enrollment from spring 2016 (573) to spring 2017 (690). 2. Experienced an increase in total # of graduates for 2016-2017 3. Participated in district counselors meeting held at Northeast. Promoted Dual-Enrollment, scholarship opportunities, etc. Distributed our first ever Dual Enrollment Manual geared toward Dual Credit Instructors, Counselors and Principals. All 22 high schools within our district received multiple copies. 4. Continued to offer early application opportunities for May graduation beginning on advising day in the fall 5. Mailed graduation status letters prior to the short term II term. This allowed for students who needed additional courses to add them to their schedule within the spring term. 6. Perfect summer 2016 and fall 2016 state audit 7. Communication was streamlined using new ARGOS software – 8. Implemented Faculty Attendance Tracking as our new attendance software for faculty. Held two training sessions for full-time faculty and multiple training sessions for adjunct. 9. Continued cross training of new staff members.

219 10. Held off-campus registrations at both Corinth and New Albany campuses. 11. Updated departmental brochures. 12. Assisted with the implementation of the new 2016-2017 online catalog 13. Began implementation of Degree Works as our new Graduation/Advising tool for students and advisors. Full implementation will be fall 2017. 14. Sponsored "Northeast Now" (2 day event) on campus; a recruitment event for all in-district high school seniors. We also added another school- Ashland. 22 schools attended in 2015, 23 schools attended in 2016. Day 1 Total: 699; Day 2 Total: 813; 2-Day Total: 1534. 15. Continued sponsoring Parent sessions during new student Orientation. 16. Gave complementary all season, all sport athletic passes to high school seniors. 17. Created a new recruiting brochure for high school college/career programs 18. Sent thank you notes to students that participated in orientation 19. Sent thank you notes to all students that came for a tour of campus 20. Invited District Vocational Centers/Students to the Career and Technology Open House view programs, tour, talk with faculty. Students from the Vo-Techs in Tippah, Union, Alcorn & Tishomingo Counties. 150 total students. 21. The Admissions Office sends thank-you postcards after receiving applications 22. Participated in all local college/career programs. Also participated in a few Tennessee and Alabama schools college/career programs including Bolivar, Middleton, McNairy Central, Hardin County, and Decatur, AL. 23. Presentation to all seniors classes at each school in our district area regarding admissions, financial aid, housing, etc. 22 high schools. 1600 students total. 24. Visited schools to promote dual-enrollment and serve refreshments during break. Baldwyn, Ripley, East Union, Walnut, Tishomingo County, and Alcorn Central. Served around 900 total students. 25. Offered dual enrollment payment options 26. Used "4 work class schedule" as a marketing tool 27. Used improvements to campus as marketing tool 28. Continued to host recruiting events on campus 29. Continued to assist students/parents as they prepare for college and enroll at Northeast. Helped with FAFSA, Scholarships, Housing, etc. 30. Continued to participate in off campus recruiting events including trips to the Memphis Agri-Center, the Alcorn County Fair, GED classes, and the Career Pathways Program. 31. Continued to keep in contact with prospect by phone, mail, and email. We mailed “thank you” notes and the “Find Your Place at Northeast” booklets to each visitor (317). 32. Added part-time recruiter (Recruiting office) 33. Added additional staff to the records office. 34. Gave campus tours to 370 students (as of 5/16/2017) including Fall 2016 & Spring 2017. 35. Sent 6,000 Christmas Cards to in-district, out-of-district, and out-of-state students. 36. Gave Comfort Color t-shirts to each student who came for a campus visit (except athletic recruits) totaling 370. 37. Attended and set up a recruiting table at GED graduation. 38. Attended GED class meetings & C2C classes to go over the NEMCC packet with those students. Around 60 students total. 39. Organized and led group visits for the following: Falkner High School Football players, North Pontotoc Seniors, Middleton (TN) sophomores, Adamsville (TN) sophomores, Hickory flat seniors, Bolivar Central (TN) Health Science Classes, Columbus Vo-Tech, and the Adamsville (TN) Health Science Classes. 40. Assisted in women’s basketball recruiting by showing prospective athletes around campus and going over the packet of information with them. 41. Sent over 1,000 packets for Information Requests.

220 2016-2017 Accomplishments EVENT PLANNING/HOUSING 1. Replaced TV in White Hall lobby 2. Replaced DVR’s and cameras as needed 3. Participated in Orientation Parent Session 4. Replaced TV in Yarber Hall lobby 5. Replaced 350 mattresses 6. Super Bowl Party for White Hall

2016-2017 Accomplishments FINANCIAL AID 1. Director attended MASFAA training in October. 2. Director attended MASFAA Conference where new regulations were discussed in June. 3. Assistant Loan Coordinator attended MASFAA conference and training sessions. 4. Continued cross training with newest employee. 5. Assistant Loan Coordinator received NASFAA training credentials for profession judgment. 6. Worked with 12 are high schools in assisting students’ complete applications for federal aid. 7. Director attended Ellucian software conference and learned about a couple of enhancements to better support students. 8. The office successfully added an online application for work-study students. 9. The office successfully implemented the early application processing implemented by the Dept. of Education. 10. The office reviewed and submitted a proposal for online form processing for verification.

2016-2017 Accomplishments STUDENT ACTIVITIES 1. Published Student Activities Handbook online 2. Meet and greet ice cream social for students 3. Handed out Healthy Snacks to faculty/staff and students during the fall semester 4. Tiger Fitness Activity 5. Easter egg scavenger hunt 6. Lifeguard Training Certification Class 7. Swimming lessons 8. Water Aerobics 9. Zumba classes 10. Collected food for the food pantry 11. Summer Camps: Teacher Conservation Workshop & Tang Soo Do 12. Talent Show 13. Karaoke Night 14. Assisted with freshman orientation days 15. PJ’s and Pancakes during finals week 16. Hot Chocolate and doughnuts during mid-term week 17. Coordinated pep rallies 18. Served popsicles & Gatorades to NE Band during band camp 19. Campus wide student elections for: SGA Officers & representatives, homecoming maids, Who’s Who & Mr. & Miss. NE 20. Opened the game room at night 21. Monitored Bike Share program on campus 22. Sent student to State Legislature Day 23. Monitor Disc Golf Supplies 24. Monitor X-Box 360 games and supplies 25. Coordinated NE Parade of Beauties 26. Coordinate Homecoming Half Time Activities 27. Hosted a “Game Show” on campus 28. Coordinated Dorm Move in Day 29. Host Luau annually 30. Hosted other events such as: movie nights on the lawn with popcorn and coke, see you at the pole, big screen video games, dances, bingo, and lunch on the lawn 31. Fed White Hall resident’s pizza

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Five-year Projections: Athletics 2017-2018 1. Begin dirt work on Baseball/Softball facility. 2. Add a “tailgate” pavilion area to northwest end of our football facility. 3. Add a riding reel mower to our maintenance department for our athletic facilities. 4. Begin project to replace current football lights with LED lighting.

2018-2019 1. Begin work on softball facility of our Baseball/Softball complex. 2. Wrap our football, basketball, and tennis facilities. 3. Perform feasibility study of adding additional sports to our athletic program. 4. Add visitor's press box to our football facility.

2019-2020 1. Begin work on baseball facility of our Baseball/Softball Complex. 2. Construct new baseball locker room as a new addition to west end of armory (Baseball Field House). 3. Add video board to football field.

2020-2021 1. Add weight room to Bonner Arnold Coliseum. 2. Complete and wrap Baseball/Softball Complex. 3. Do feasibility study in regards to Athletic Indoor facility w/classrooms and athletic staff offices. 4. Add artificial turf to football game field.

2021-2022 1. Do feasibility study about con striation of new Tennis Complex with at least eight courts. 2. Reinstate Tennis and Golf with full-time coaches if monies are available. 3. Add video boards to Bonner Arnold Coliseum.

Five-year Projections: Burgess fitNEss Center 2017-2018 1. Develop annual Tough Tiger event with sponsorships, vendors. 2. Maintain engagement of members with “self-paced” monthly challenges 3. Increase community usage of fitness center and community outreach center 4. Track fitness metrics within a fitness/accountability group, for faculty/staff/community members each semester. 5. Expand Tour de Tiger bike event to 5, 10, 20 mile course with entry fee & sponsorships 6. Continue nutrition/fitness classes within community health outreach center 7. Institute 1 month-long “triathlon” self-paced challenge using NEMCC facilities 8. Free community health screens select months (ht, wgt, BP, BF%, BMI) using LPN students 9. 10.Visit and present fitness/nutrition info to 4 classes per month on NEMCC campus 10. 11.Construct multi-use court attached to or close proximity to Burgess 11. Continue fitness/nutrition classes in county elementary/middle schools 12. Voluntary faculty/staff workout at in-service 2018-2019 1. Continue annual Tough Tiger event with sponsors and vendors present. 2. Continue “self-paced” monthly challenges for members in Burgess and aquatic center 3. Continue tracking fitness metrics within a fitness/accountability group for faculty/staff/community each semester. 4. Expand Tour de Tiger bike event to 5, 20, 62 (metric century) mile course with entry fee & sponsorships 5. Continue nutrition/fitness classes within community health outreach center

222 6. Continue 1 month long “triathlon” self-paced challenge using NEMCC facilities: burgess, aquatic center, NEMCC fitness walking routes 7. Free community health screens select months (ht, wgt, BP, BF%, BMI) using LPN students 8. Visit and present fitness/nutrition info to 4 classes per month on NEMCC campus 9. Voluntary faculty/staff workout at in-service 2019-2020 1. Continue Tough Tiger event with sponsors/vendors to include 2. Maintain engagement of members with “self-paced” monthly challenges 3. Continue tracking fitness metrics within a fitness/accountability group, for faculty/staff/community each semester. 4. Expand Tour de Tiger bike event to 5, 10, 20 mile course with entry fee & sponsorships 5. Continue nutrition/fitness classes within community health outreach center 6. Continue “triathlon” challenge using NEMCC facilities 7. Free community health screens select months (ht, wgt, BP, BF%, BMI) using LPN students 8. Visit and present fitness/nutrition info to 4 classes per month on NEMCC campus 9. Voluntary faculty/staff workout at in-service 2020-2021 1. Continue expanded Tough Tiger event with sponsorships/vendors 2. Maintain engagement of members with “self-paced” monthly challenges 3. Continue tracking fitness metrics within a fitness/accountability group, for faculty/staff/community members each semester. 4. Expand Tour de Tiger bike event to 5, 10, 20 mile course with entry fee & sponsorships 5. Continue nutrition/fitness classes within community health outreach center 6. Continue “triathlon” challenge using NEMCC facilities 7. Free community health screens select months (ht, wgt, BP, BF%, BMI) using LPN students 8. Visit and present fitness/nutrition info to 4 classes per month on NEMCC campus 9. Voluntary faculty/staff workout at in-service 2021-2022 1. Continue expanded Tough Tiger event with sponsorships/vendors 2. Maintain engagement of members with “self-paced” monthly challenges 3. Continue tracking fitness metrics within a fitness/accountability group, for faculty/staff/community members each semester. 4. Expand Tour de Tiger bike event to 5, 10, 20 mile course with entry fee & sponsorships 5. Continue nutrition/fitness classes within community health outreach center 6. Continue “triathlon” challenge using NEMCC facilities 7. Free community health screens select months (ht, wgt, BP, BF%, BMI) using LPN students 8. Visit and present fitness/nutrition info to 4 classes per month on NEMCC campus 9. Voluntary faculty/staff workout at in-service

Five-year Projections: Campus Police 2017-2018 1. Continue to upgrade fleet by purchasing good used squad car. 2. Assure that each officer attends 24 hours annual training. 3. Continue to upgrade camera systems as needed. 4. Upgrade to new Tasers to improve less than lethal option. 5. Upgrade uniforms as needed 6. Recertify with Firearms, Taser and O.C. Spray 7. Acquire and keep salaries at local agency levels to aid in officer retention. 8. Continue painting vehicles to improve the appearance of our fleet. 9. Send officer to firearms instructor training. 10. Add camera system to the student activities room to enhance student safety. 11. Activate the card reader in White Hall.

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2018-2019 1. Continue to upgrade fleet by purchasing good used squad car 2. Assure that each officer attends 24 hours annual training 3. Continue to upgrade camera systems to deter criminal activity. 4. Upgrade uniforms as needed 5. Recertify with Firearms, Taser and O.C. Spray 6. Keep salaries at local agency levels to aid in officer retention 7. Acquire Ballistic vests for officers. 8. Acquire tactical shotguns for department. 9. Have dash cams added to vehicles.

2019-2020 1. Continue to upgrade fleet by purchasing good used squad car. 2. Assure that each officer attends 24 hours annual training. 3. Continue to upgrade camera systems as needed to deter criminal activity. 4. Change uniform styles. 5. Recertify with Firearms, Taser and O.C. Spray 6. Keep salaries at local agency levels to aid in officer retention 7. Acquire a drug dog to deter drug distribution. 8. Replace emergency equipment in squad cars.

2020-2021 1. Continue to upgrade fleet by purchasing good used squad car 2. Assure that each officer attends 24 hours annual training 3. Continue to upgrade camera systems to deter criminal activity. 4. Upgrade uniforms as needed 5. Recertify with Firearms, Taser and O.C. Spray 6. Acquire raises and keep salaries at local agency levels to aid in officer retention. 7. Hire full time dispatcher. 8. Replace car unlock kits and jumpstarts boxes. 9. Replace firearms.

2021-2022 1. Acquire raises fro full time officers to match average local agency salaries. 2. Aquire MK-9 large OC spray canisters for use in dispersing potential riot type situations. 3. Update crime scene equipment. 4. Purchase riot gear to place in each vehicle for officer protection. 5. Upgrade cameras as needed to deter criminal activity. 6. Purchase a good used squad car to upgrade fleet.

Five-year Projections: Enrollment Services 2017-2018 1. Evaluate Admissions policies and procedures. 2. Evaluate both In-District and Out-of-State recruiting strategies. 3. Evaluate Records Operating Strategies. 4. Seek additional staffing as needed. 5. Automate processes as available. Would like to add Application Xtender to streamline the document scanning process.

2018-2019 1. Evaluate Admissions policies and procedures. 2. Evaluate both In-District and Out-of-State recruiting strategies. 3. Evaluate Records Operating Strategies. 4. Seek additional staffing as needed. 5. Automate processes as available.

224 2019-2020 1. Evaluate Admissions policies and procedures. 2. Evaluate both In-District and Out-of-State recruiting strategies. 3. Evaluate Records Operating Strategies. 4. Seek additional staffing as needed. 5. Automate processes as available.

2020-2021 1. Evaluate Admissions policies and procedures. 2. Evaluate both In-District and Out-of-State recruiting strategies. 3. Evaluate Records Operating Strategies. 4. Seek additional staffing as needed. 5. Automate processes as available.

2021-2022 1. Evaluate Admissions policies and procedures. 2. Evaluate both In-District and Out-of-State recruiting strategies. 3. Evaluate Records Operation Strategies 4. Seek additional staffing as needed. 5. Automate processes as available

Five-year Projections: Event Planning & Housing 2017-2018 1. Refurbish Wood Hall. 2. Replace lobby furniture in Wood Hall. 3. Upgrade card reader in Wood Hall. 4. Customer Service Workshop for Dorm Proctors. 5. Research plans for new campus dormitory. 6. Continue to search for ways to improve campus wide communication for our students/faculty/staff.

2018-2019 1. Refurbish Wood Hall. 2. Replace lobby furniture in Murphy Hall. 3. Upgrade card reader in Murphy Hall.

2019-2020 1. Replace front and side doors at Murphy Hall. 2. Refurbish Mississippi Hall.

2020-2021 1. Renovate bathrooms at Wood Hall. 2. Replace front doors at White Hall. 3. Continue to update surveillance equipment as needed. 4. Renovate Mississippi.

2021-2022 1. Refurbish Yarber Hall. 2. Upgrade lock in all dorms to BEST. 3. Replace lobby furniture in Yarber Hall. 4. Upgrade kitchen in Mississippi Hall. 5. Upgrade card reader system at Mississippi Hall.

225 Five-year Projections: Financial Aid 2017-2018 1. Make ready for transition to make verification electronic 2. Continue cross training to be at 85% 3. Evaluate computers and printers to maintain productivity 4. Evaluate workflow. 5. Study student self-service for better ease for students 6. Continue processes to make financial and "online" especially with verification forms. 7. Implement with Degree Works and Ellucian to check class enrollment with associated registered degree enrollment. 8. Utilize cross training. 9. Continue scanning documents and evaluate paperless environment. 10. Have staff attend more training sessions. 11. Have a backup for the Scholarship Coordinator. 12. Implement a plan to have a backup Work-study Coordinator. 13. Look for ways to streamline verification.

2018-2019 1. Increase computer capability to meet electronic processing requirements. 2. Continue training to be at 90% 3. Modify and improve “online” processes. 4. Implement verification without paper documents. 5. Evaluate and replace computers and printers as needed to maintain productivity. 6. Submit proposal for Campus Logic forms hosting/verification. 7. Evaluate workflow. 8. Study student self-service for better ease for students.

2019-2020 1. Increase computer capability to meet electronic processing requirements. 2. Purchase new computers for student lab. 3. Institute plans to improve workflow 4. Continue improving paperless environment 5. Continue training to be at 95% 6. Modify and improve "online" process.

2020-2021 1. Continue training at 100%. 2. Continue improving paperless environment. 3. Have training/review sessions with Ellucian 4. Increase computer capability to meet electronic processing requirements. 5. Purchase new computers for student lab. 6. Institute plans to improve workflow.

2021-2022 1. Continue Training at 100%. 2. Be as paperless as possible. 3. Have training/review sessions with Ellucian.

Five-year Projections: Recruiting 2017-2018 1. Evaluate In-District, Out-of-District, and Out-of-State recruiting strategies. 2. Evaluate Postcard Campaign. 3. Evaluate/Update website. 4. Seek additional staffing as needed. 5. Increase communication to students through bailouts/texts/phone/email. 6. Grow NE to 4,000.

226 2018-2019 1. Evaluate In-District, Out-of-District, and Out-of-State recruiting strategies. 2. Evaluate Postcard Campaign. 3. Evaluate/Update website. 4. Seek additional staffing as needed. 5. Automate processes as available.

2019-2020 1. Evaluate In-District, Out-of-District, and Out-of-State recruiting strategies. 2. Evaluate Postcard Campaign. 3. Evaluate/Update website. 4. Seek additional staffing as needed. 5. Automate processes as available.

2020-2021 1. Evaluate In-District, Out-of-District, and Out-of-State recruiting strategies. 2. Evaluate Postcard Campaign. 3. Evaluate/Update website. 4. Seek additional staffing as needed. 5. Automate processes as available.

2021-2022 1. Evaluate Admissions policies and procedures. 2. Evaluate both In-District and Out-of-State recruiting strategies. 3. Evaluate Records Operating Strategies. 4. Seek additional staffing as needed. 5. Automate processes as available.

Five-year Projections: Student Activities 2017-2018 1. Set up information booth for information regarding student activities 2. Enhance Intramural & Student Activities 3. Continue to update and maintain Student Handbook online. 4. Create & offer Title IX investigator training 5. Update the website and develop new links to make more user friendly. 6. Increase Intramural Activities for the fall and spring semesters. 7. Continue to offer Student Activities to a wide variety of students both in the day and evening. 8. Purchase equipment for a wider variety of Student Activities. 9. Offer more Student Activities that support with Healthy Lifestyles. 10. Review and revise all polices and procedures involving Student Activities.

2018-2019 1. Continue to offer a wide range of Student Activities 2. Compile a calendar of Diversity Programs 3. Strengthen Club & Organization opportunities campus wide 4. Review, update, publish Student Handbook online 5. Set up information booth for information regarding Student Activities. 6. Boost Intramural and Student Activities. 7. Create more activities in " The Office" area during work hours for students.

2019-2020 1. Continue offering Student Activities to a wide range of students 2. Create & offer student/faculty/staff Diversity Training 3. Continue with training for all employees and students for bystander intervention 4. Enhance Intramural Offerings on campus 5. Improve club and Organization opportunities campus wide. 6. Heighten Intramural offerings on campus.

227 2020-2021 1. Review & revise all policies & procedures involving Student Activities 2. Ensure Student Activities offerings align with Healthy Lifestyles 3. Revise Student Handbook for online publishing 4. Connect students to leadership education opportunities

2021-2022 1. Offer additional Activities for students during the day. 2. Build up Intramural Activities on campus. 3. Purchase additional furniture and TV equipment for students in "The Office" area. 4. Purchase additional gaming systems. 5. Offer pool relay games during the fall semester. 6. Review and update the Student Handbook online. 7. Enhance the Student Activities webpage. 8. Connect SGA Officers to leadership camps.

228 Athletics IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Student Services/Athletic Director Program/Unit: Athletics

College Purpose Statement(s): P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P3: To provide developmental studies within the curriculum to strengthen the basic skills of students; P4: To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment; P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L4 – Marketing; L6 - Community Partnerships

Short-Term Goal(s): S1.2 - Improve faculty advising; S1.3 - Improve student retention; S1.5 - Increase enrollment through expanded student recruitment & marketing efforts; S2.2 - Provide students with technology support necessary for their success.

Division Purpose Statement: The Northeast Athletic Department will sponsor a broad based athletic program that allows the growth and development of student athletes and cheerleaders by providing an atmosphere that is conducive to team success, team spirit, friendly competitiveness and academic success. With advanced facilities and administrative support, the department will enhance school enthusiasm resulting in involvement from students, staff, faculty, administration, and community.

229 Athletics IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Student Athletes will be 1a. Through records maintained in the 1a. Through records 1a. Coaching staff will all use the assisted in their academic Counseling Center, student athletes will maintained in the Argos (Faculty/Advisor) development. (PLO) be provided with the necessary tutorial Counseling Center, 15 Viewer to monitor student services to enhance academic student athletes received athlete classroom attendance development. tutorial services to and grades. Those staffs may enhance their academic also use progress cards to development. An further hold student athletes additional 5 student accountable in the classroom athletes were signed up and provide guidance when and waiting for tutoring. needed with tutorial services through the Counseling Center. 1b. To assist student athletes on academic 1b. In 2016-2017, 2 to 3 two- 1b. Additional study hall sessions development, study hall sessions will be hour study sessions were were provided as needed for all provided by coaching staff. held for student athletes. athletes with volunteer student Also, softball, women's tutors as needed. Most times basketball, and football these tutors were selected from turn in weekly academic student athlete pool. progress cards. All sports monitor their athletes through Argos (Faculty/Advisor) System which keeps up with attendance and grades. 1c. Through the NEMCC Student Athlete 1c. Through Student Athletic 1c. The timeframe for surveying Evaluation of Athletes, 90.0% of student Evaluation of Athletes student athletes was changed athletes will respond with agree or 2016-2017, 86.2% of to "prior to endow season". strongly agree to the item, "The coach(es) student athletes This change seemed to account showed interest in my academic responded with agree or for a rise in the number of achievements." strongly agree to the item, "agree or strongly agree" "The coach[es] showed responses. This change was interest in my academic suggested in reviewing results achievements." Individual prior to 2016-17 by Athletic Sports Results for 2016- Director. 2017: • Baseball- 80% • Women's Basketball- 100%

230 Athletics IE Plan 2016-2017

• Tennis - 81.8% • Softball - 71.5% • Men's Basketball- 77% • Golf- 100% • Football- 93.6% 2. Student Athletes will 2. 100% of the student athletes will 2. 97.9% [146 / 149] of 2. Two student athletes in the maintain satisfactory maintain satisfactory progress eligibility student athletes area of Golf and one student progress in course work. through the NJCAA rules of eligibility maintained satisfactory athlete in the area of Women's (PLO) which is evaluated each semester by the progress-eligibility. Basketball did not maintain Registrar and Coaches. eligibility for second semester. All coaching staffs are to make The eligibility rules are as stated: A weekly checks or more of student must satisfy one (1) of the student athlete progress in all following two (2) requirements to be course work and attendance eligible for the upcoming semester: through the use of Argos (1.) Pass a minimum of twelve (12) Viewer. semester hours with a 2.00 G.P.A. or higher during the previous semester of full-time enrollment. OR (2.) Pass accumulation of semester hours equal to twelve (12) multiplied by the number of semesters in which the student was previously enrolled full-time with a G.P.A. of 2.00 or higher. *Prior to a second season of participation in an NJCAA certified sport, students must pass a minimum accumulation of twenty-four (24) semester hours with a 2.00 G.P.A. or higher. 3. Student Athletes will 3a. Through the NEMCC Student Athletic 3a. Through the NEMCC 3a. Athletic team members display growth both Evaluations of Athletes, 86.0% of the Student Athletic participated in sports of their personally and socially. student athletes surveyed will respond to Evaluation of Athletes own choice and were active in (PLO) Agree or Strongly Agree to the item “As a 2016-2017, 87.7% of the both community and campus student-athlete, I have grown personally student athletes surveyed activities both socially and and socially through the participation of responded to agree or physically such as: the NEMCC athletic program.” strongly agree to the item "As a student-athlete, I FCA, local reading programs in have grown personally schools, Boy's and Girl's Clubs,

231 Athletics IE Plan 2016-2017

and socially through the Phi Theta Kappa, Relay for Life, participation of the Cancer Awareness Activities, NEMCC athletic program." Angel Tree, and many more. 3b. Through participating in the Fellowship 3b. Student athletes were 3b. The various coaching staffs and of Christian Athletes, student athletes will involved in FCA and FCA Huddle Leaders continued gain personally and socially. individual teams met to provide keynote speakers for during the year to gain athletes to assist them both personal and social personally and socially. growth through various Motivational speakers were means. Approximately 35 brought in to speak to various members of athletic sports prior to the season and program participated in also on game days to promote the FCA Retreat in the Fall personal growth with student of 2016. athletes. 4. Student Athletes will be 4a. Through the Needs Assessment, the 4a. Administration reviewed 4a-c. The new Baseball/Softball provided with adequate following were needed: and began upgrades to Complex has been approved by Athletic programs. (PLO) • Football Field Upgrade drainage system and Tiger the Architect and • Baseball/Softball Complex Stadium area lighting Administration. Bids are to be • Basketball seating along with new fencing accepted and ground breaking and making all areas is expected sometime in the handicapped accessible. Fall of 2017 with a completion New seating was added to date of Spring 2019. The Bonner Arnold Coliseum campus is being more with handicapped adequately connected to the accessible seating. New athletic area of the football field LED lighting was also and baseball/softball armory added to Bonner Arnold area with sidewalks LED Coliseum. Baseball and lighting and new fencing. softball indoor area was Gymnasium upgrades have made more accessible been completed in 2016. All with removable cages. athletic areas are researching 4b. Through the Campus Climate Survey, 4b. Through the Campus technology upgrades such as 85.0% of the faculty, staff, and coaches, Climate Survey Fall 2016, video boards and sound will be satisfied with the adequacy of 69.9% of the faculty, staff, systems. Athletics by rating 4 on a Likert Scale (1- and coaches, were 5). satisfied with the adequacy of the Athletic programs by rating 3.98 on a Likert Scale [1-5].

232 Athletics IE Plan 2016-2017

4c. Through the NEMCC Student Athletic 4c. Through the Student Evaluation of Athletes, 75.0% of the Athletic Evaluation of student athletes will respond with agree Athletes, 82.3% of the or strongly agree to the item, "The student athletes Athletic facilities were adequate and responded with agree or clean." strongly agreed to the item, "The Athletic facilities were adequate and clean".

233 Burgess Fitness Center IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Student Services/Fitness Center Director Program/Unit: Burgess Fitness Center

College Purpose Statement(s): P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L6 - Community Partnerships; L9 - Communication

Short-Term Goal(s): S1.3 - Improve student retention; S1.5 - Increase enrollment through expanded student recruitment & marketing efforts.

Division Purpose Statement: The purpose of the Burgess Fitness Center is to enhance organizational health by fostering interest and encouraging students, employees, and the community to initiate or expand healthier lifestyles, provide diverse wellness programs to meet a wide range of personal health needs, recognize employees for participating in healthier lifestyles activities, decrease absenteeism due to illness and stress, and develop a positive school culture that is focused on celebrating and improving the quality of life for all participants.

234 Burgess Fitness Center IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. To provide satisfactory 1a. Through the Campus Climate Survey, 1a. Through the Campus 1a-b. Burgess Fitness Center Staff level services through the 85% of college personnel will respond Climate Survey Fall 2016, encourage participates to Burgess Fitness Center to with a satisfaction level of strongly agree 68.0% of college utilize monthly challenges, both students and college or agree to the statement, "The Burgess personnel responded with fitness classes, and facilities for personnel. (PLO) Fitness Center staff were friendly and a satisfaction level of engagement. The Burgess helpful with my fitness goals." strongly agree or agree to Fitness Director encouraged the statement, "The fitness staff to interact with one Burgess Fitness Center new contact per week and staff were friendly and extended hours of operation. helpful with my fitness goals." 1b. Thought the Residential Life Survey, 85% 1b. Thought the Residential of students will respond with a Life Survey, 87.2% of satisfaction level of strongly agree or dorm students responded agree to the statement, "The Burgess with a satisfaction level of Fitness Center staff were friendly and strongly agree or agree to helpful with my fitness goals." the statement, "The Burgess Fitness Center staff were friendly and helpful with my fitness goals." 2. To engage a minimum of 2a. An email information/marketing 2a. Although the card reader 2a-b. The Fitness Center Director 100 community members campaign will be distributed to Prentiss system is capable of will simplify membership into the Burgess Fitness county school district educational differentiating between options and lower prices. Social center membership services personnel with information community, staff, and media will be used to advertise program to aid in regarding free memberships for Prentiss students, this future was to the changes. Body fat promoting the fitNEss county educators and reduced not being utilized, thus, no percentage loss challenges will initiative in the membership rates for spouses. results were captured for be held with awards. community. (PLO) 2016-2017. 2b. Through visiting/presenting at local 2b. Through visiting local businesses, the corporate membership business, distributing option will be promoted as a method of guest passes, and improving community member usage of presenting health/fitness the facility. material to these businesses, fee-based community memberships to Burgess Fitness Center

235 Burgess Fitness Center IE Plan 2016-2017

increased, although the exact data was not collected.

3. NEMCC faculty/staff focus 3a. Fitness assessments will be conducted 3a. Fitness assessments were 3a-c. The Fitness Center Director group will show marked before and after 60 days to gauge performed at a Health Fair will simplify membership improvement in bodyfat improvements. in October 2016. options and lower prices. Social percentage and 3b. To assist in improvement of bodyfat and 3b. Promotional items were media will be used to advertise bodyweight. (PLO) bodyweight, members of the focus group distributed among the to the changes. Body fat will be supported and encouraged via focus group. percentage loss challenges will emails and text messages. be held with awards. 3c. Through the use of the pre/post 3c. Through the use of the assessment results, focus group will fitness center and support show average reduction in bodyfat of 5% of facility staff their peers, and average reduction in bodyweight of the focus group showed a 15 pounds. reduction in bodyfat percentage.

236 Campus Police IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Student Services Program/Unit: Campus Police

College Purpose Statement(s): P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students.

Long-Range Goal(s): L3 – Technology; L8 - Resource Allocation; L9 - Communication

Short-Term Goal(s): S2.3 - Improve security and safety

Division Purpose Statement: The purpose of the Northeast Mississippi Community College Police/Security Department is to provide a safe and secure environment for the learning and recreational experience for faculty, staff, students, and visitors while upholding laws and the rules and regulations of Northeast Mississippi Community College and the state of Mississippi.

237 Campus Police IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. To provide a security 1a. Through the Campus Security Statistical 1a. The report shows that 1a. The report shows that there service that will ensure Data Report, the total number of crimes there were 60 criminal were 60 criminal offenses in safety on the campus. will decrease from the previous year. offenses in the calendar the calendar year 2016 which (PLO) year 2016 which is equal is equal to the previous year. to the previous year. The The previous reports showed previous reports showed 60 in 2015, 62 in 2014, and 86 60 in 2015, 62 in 2014, in 2013. and 86 in 2013. 1b. 80% of the faculty/staff/students will 1b. 100% of the 1b. 100% of the take part in the early warning system faculty/staff/students faculty/staff/students took notification (Tiger Alert). took part in the early part in the early warning warning notification notification system (Tiger system (Tiger Alert). This Alert). This was an increase of was an increase of 71% 71% above 2015 results. above 2015 results. 2. To provide emergency 2. Log records will show that the students 2. There were 1,124 for 2. Campus Police continue to services and roadside who receive emergency services will be roadside assistance in answer calls for jump starting assistance to students. assisted within 5 minutes and those 2016. With an average vehicles, unlocking vehicles, (PLO) receiving roadside assistance will be response rate of 7 and changing tires for students. assisted within fifteen minutes. minutes. There were 19 emergency medical calls with an average response time of 5 minutes. Med Stat Ambulance Service was called each time.

3. To provide satisfactory 3a. Through the Campus Climate Survey, 3a. 53.4% of the 298 3a. In 2016, 277 hours of training security/safety service to 75% of the faculty, staff, and faculty/staff/administrati were training were completed students and NE administration responding will give at on who completed the with the goal of creating a more personnel. (PLO) least a 4.50 satisfactory rating. survey gave Campus efficient police force. Police 4.33% satisfaction rating in the fall of 2016. 3b. More officers were assigned to 3b. Through the Survey of Student Opinions, 3b. Students rated "Personal dormitories to discourage students will rate the item "Personal security/safety at this criminal activity by means of security/safety at this college," with a college at 6.20. officer presence. four or above rating.

238 Campus Police IE Plan 2016-2017

4. The Emergency Response 4. Through the annual meetings problems 4. Emergency response 4. Failed to meet this goal. Team will meet annually. will be identified and solutions applied. manual needed some (PLO) revisions of member's contact information.

239 Enrollment Services IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Student Services Program/Unit: Enrollment Services

Long-Range Goal(s): L4 – Marketing; L5 - Professional Development; L6 - Community Partnerships; L9 - Communication

Short-Term Goal(s): S1.3 - Improve student retention; S1.4 - Expand offerings and opportunities at off-campus sites; S1.5 - Increase enrollment through expanded student recruitment & marketing efforts; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs

Division Purpose Statement: The Office of Enrollment Services is responsible for coordinating the institution’s enrollment management plan with oversight of the student recruitment, admissions, registration and record keeping functions of the College.

240 Enrollment Services IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. To increase graduates in 1a. Communication between Instruction, 1a. Increased the number of 1a-b. Implementation of the areas of AA, AAS and Enrollment services and Advisors was applicants that applied by DegreeWorks began in the fall certificate programs. increased. the December and May of 2016 -- Full implementation (PLO) deadlines. with faculty/advisor training is 1b. Open communication concerning 1b. Graduation denial letters planned for the fall of 2017. deadlines and requirements for were mailed to students graduation improved. prior to short term II registration. This allowed the denied students the opportunity to register for short term II course(s). 2. To provide satisfactory 2a. Through the Student Satisfaction 2a. Through the Student 2a. Utilized Canvas level services through Inventory, students will give a Satisfaction Inventory July announcements, e-mails and Enrollment Services satisfaction mean level of 6.0 or above 2017, students responded social media communication Division to both students (with 7.0 being the highest) for the with 6.23 satisfaction concerning upcoming and college personnel. response to "Admissions staff are mean (with 7.0 being the registration dates, graduation (PLO) knowledgeable." highest) for the response deadlines, etc. Post-cards were to "Admissions staff are also sent to the students home knowledgeable." address. 2b. Through the Campus Climate Survey, 2b. Through the Campus 2b. Held two training sessions for 80% of the faculty, staff, and Climate Survey Fall 2016, full-time faculty and two administration responding will give a 53.4 % of the faculty, staff additional sessions for adjunct satisfaction level of 4.0 or above (with 5 and administration faculty with the following being the highest) for Admissions responded with a topics covered: New Faculty (Enrollment Services) and Records Office satisfaction level for Attendance Tracking (New (Enrollment Services). Admissions (Enrollment system implemented in the fall Services) with a rate of of 2016 to track attendance of 4.39 and 4.41 for the students), how to print Records office. schedules through ARGOS, how to verify semester audit rolls, etc. 3. Enrollment Services staff 3. At least two employees from Enrollment 3. Two employees attended 3. All staff members were will be updated of ongoing Services will attend the state data the state data conference informed of the changes to the updates of state data conference annual meeting in Jackson. annual meeting via new audit guidelines/manual requirements of the MCCB. polycom. Additional for the upcoming year. (PLO) representatives from IR, Instruction and IT were

241 Enrollment Services IE Plan 2016-2017

also in attendance for the meeting. Partnerships between these offices is essential in meeting data guidelines set by the state. Registrar served on the state advisory committee and attended two meetings concerning updates. Through the State Data Conference, information was provided including residency, updates to reporting tools for audit, funding, etc. Due to following these state guidelines, we received "no exceptions" on three semester audits performed on student records and attendance. 4. Student Orientation parent 4. Offices of the registrar, student housing, 4. Two sessions of 4. Parents were equipped with session will equip parents financial aid, campus police, computer orientation were held - information to assist their with a broad knowledge of services and the business office will 490 parents/guardians student in the transition from subjects related to present quick tips and advice to parents. participated in the "Parent high school to college. transitioning their “first A question and answer session will be Sessions". Discussion of FERPA rules and year student.” (PLO) held for anyone on the panel. A packet how that applies to the parent will be given to all families that attend were discussed. with important information.

242 Event Planning/Housing IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Student Services Program/Unit: Event Planning/Housing

College Purpose Statement(s): P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P4: To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment; P5: To provide employer-driven, industry-specific workforce education and training to business, industry, and individuals; P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 – Technology; L5 - Professional Development; L6 - Community Partnerships; L8 - Resource Allocation

Short-Term Goal(s): S1.3 - Improve student retention; S2.2 - Provide students with technology support necessary for their success; S2.3 - Improve security and safety; S1.5 - Increase enrollment through expanded student recruitment & marketing efforts; S2.5 - Offer employee mentoring and professional development opportunities.

Division Purpose Statement: To provide a safe, comfortable, and attractive environment conducive to meeting student housing needs and promoting academic success for campus residents.

243 Event Planning/Housing IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Housing facilities will be 1a. Through the Residential Life Survey, 85% 1a. Through the Residential 1a. Facilities and Maintenance maintained to provide a of students will agree or strongly agree Life Survey, 87.2% of collaborated with Dorm safe and clean with the statement, "Room repair students agreed or Proctors to repair items in a environment. (PLO) requests were responded to in a timely strongly agreed with the timely manner. manner." statement, "Room repair requests were responded to in a timely manner." 1b. Safety checks administered by the dorm 1b. Safety checks were 1b. Dorm Proctors maintained supervisors weekly will indicate no more administered by the dorm weekly health and safety room than 2% of the rooms had violations. supervisors weekly and checks to ensure rooms were Records are maintained by Dorm none of the rooms had safe and clean. Proctors on safety/cleanliness and after violations. the third offense, a report is given to the Director of Event Planning/Housing. 1c. Through the Residential Life Survey, 85% 1c. Through the Residential 1c. Campus Officers continued of students will agree or strongly agree Life Survey, 86.9% of walk-throughs with each dorm with the statement, "In my experience, students agreed or to maintain security. the residence hall is a safe place to live." strongly agreed with the statement, "In my experience, the residence hall is a safe place to live." 2. Students with disabilities 2. Room assignments are made based on 2. Records indicate there 2. The Special Populations will be housed in units Housing Assignments records as well as were 1 student who self- Director and the Housing designed for their needs. working with the Special Populations identified for need of Director continued to identify (PLO) Director for students which may self- special accommodations. needs of students and ensured identify. The students were placed their needs are met. in handicap-accessible rooms. 3. Total occupancy of 3. Records maintained will indicate five 3. Records indicated that 3. Wood Hall continued to be residential halls for Fall dorms fully occupied. 100% (820/820) utilized as a co-ed residence term will be 100%. (PLO) occupancy in the Fall hall in order to increase the 2016 semester. Note: 3 number of male residences rooms were utilized for since a waiting list exists. The coaching staff. only private room was provided for the special-needs student.

244 Event Planning/Housing IE Plan 2016-2017

4. Students will be satisfied 4a. Through the Residential Life Survey, 70% 4a. Through the Residential 4a-c. The Director of Housing with Resident Hall of students will agree or strongly agree Life Survey, 74.2% of worked with the Computer Programs and Services. with the statement, "The Internet service students agreed or Center staff to provide (PLO) in the residence hall was adequate for my strongly agreed with the additional band width for leisure activities." statement, "The Internet Residential Dorms which service in the residence improved Internet service. hall was adequate for my Also, additional access points leisure activities." were installed to increase 4b. Through the Residential Life Survey, 70% 4b. Through the Residential bandwidth. of students will agree or strongly agree Life Survey, 73.5% of with the statement, "The Internet service students agreed or in the residence hall was adequate for my strongly agreed with the completing my academic needs." statement, "The Internet service in the residence hall was adequate for my completing my academic needs." 4c. Of the 42 items evaluated on the 4c. Of the 43 items evaluated Residential Life Survey administered in on the Residential Life the Fall semester, at least 3.0 satisfaction Survey administered in levels will be received. (1-5 Likert scale the Fall 2016 semester, all with 5 being the highest). satisfaction levels ranked at least 3.0 satisfaction level. (1-5 Likert scale with 5 being the highest). 5. College employees will be 5. College employees will rate the item, 5. College employees rated 5. The Event Calendar continued satisfied with Event "Event Planning," with a 4.00 or above on the item, "Event to be available for college Planning Services. (PLO) the Campus Climate Survey. Planning," with a 4.03 on employees to view from the the annual Campus college website and all events Climate Survey. are posted daily.

245 Financial Aid IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2076

Division/Department: Executive Vice President/Vice President of Student Services Program/Unit: Financial Aid

College Purpose Statement(s): P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students.

Long-Range Goal(s): L1 - Quality Student Outcomes; L5 - Professional Development; L9 - Communication

Short-Term Goal(s): S1.3 - Improve student retention

Division Purpose Statement: To provide financial aid to all students according to their eligibility and administer the programs in accordance to the local, state, and federal regulations.

246 Financial Aid IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Deliver financial aid funds 1a. Through External Audit, unqualified audit 1a. The Financial Aid Audit 1a. Continued to deliver financial in accordance with federal opinion will be received. resulted in an unqualified aid in accordance with federal and state guidelines of audit which means no and state guidelines of eligibility, institutional findings or eligibility, and institutional policies and procedures. recommendations were policies and procedures by (PLO) made. maintaining unqualified audits. 1b. Personnel from the Student Financial Aid 1b. The Director and a staff 1b. From training programs Office will be able to deliver financial member attended the attended, valuable information funds in accordance to federal and state MASFAA Spring was gained concerning recent guidelines by attending state and federal Conference in June 2017 changes in federal regulations conferences and workshops. where new regulations and new guidelines. were discussed and a Information was provided on Federal Update was new verification procedures provided from the and documentation needed. Department of Education Information was also provided representative. The on the continued Director and two staff implementations and reporting members attended guidelines new verification multiple webinars rules and the new cash conducted by the management regulations. Department of Education. Staff members also attended the MBUG Conference. 2. Maintain financial aid 2. Through the federal and state 2. No findings were reported 2. The institution has been records in accordance with regulations, financial aid will be during the external audit. approved to participate in the federal and state administered to be in accordance of Title IV program through 2018. guidelines for accounting federal and state guidelines. and audits. (PLO) 3. Students will be provided 3a. 100% of the students who enroll, apply, 3a. 100% (2675/2675) of the 3a-b. financial assistance and are eligible for financial aid will students that applied for according to their receive assistance. and that were eligible for, eligibility. (PLO) received the federal aid they were entitled to. 3b. 100% of students that appeal will be 3b. 100% of appeals were reviewed for eligibility. reviewed by the Appeals Committee,

247 Financial Aid IE Plan 2016-2017

approximately 480 appeals. 4. Clients (Students, College 4a. Through the Student Satisfaction 4a. Through the Student 4a. Improvement was noted. The Personnel) will be satisfied Inventory, July 2016, the students Satisfaction Inventory, staff continued to work on a with the services received responding will give a satisfaction July 2016, the students more complete cross training from the Financial Aid rating/mean of 5 or above (with 7 being responding gave a program. Office. (PLO) highest.) satisfaction rating/mean of 6.01 in the area of "Financial Aid counselors are helpful". 4b. Through the Student Satisfaction 4b. Through the Student 4b. Improvement was noted. The Inventory, July 2016, the students Satisfaction Inventory, staff and administration began responding will give a satisfaction July 2016, the students looking and more efficient and rating/mean of 5 or above (with 7 being responding gave a quicker ways to report awards highest.) satisfaction rating/mean to the students. of 6.08 in the area of "Financial Awards are announced in time to be helpful in college planning". 4c. Through the Campus Climate Survey 4c. Though the Campus 4c. The Director and staff continued December 2016, the faculty, staff and Climate Survey December to communicate to the college Administration responding will give a 2016, 53.4% of the more often about issues satisfaction level rating of 4 or above faculty, staff and concerning the Title IV (with 5 being highest.) Administration responded programs. giving a satisfaction level rating of 4.06. 5. Students who apply for 5. Students applying for financial aid will 5. We estimate that 83% of 5. We will look into increasing the financial aid will respond respond within one month (30 days) to the students that filled out number of notifications we in a timely fashion. (PLO) complete their record. FASFA’s responded within send and attempt to get 30 days. We saw an information to the students increase in the number of sooner. We will also look for completed files for given ways to encourage students to dates in 2016 compared fill out paperwork sooner. with those dates in 2015. However, we note there is no On July 25th, 2015, we true way to measure these had completed 953. On results. The staff and July 25, 2016, we had administration will completed 1,123. continue look at possible online

248 Financial Aid IE Plan 2016-2017

forms to increase timeliness.

6. Financial Aid personnel 6. Financial Aid personnel will evaluate the 6. Banner has some options 6. We submitted a will improve the efficiency use of Banner and making forms more that greatly increase recommendation to budget for of processing student electronic. productivity in some purchase of the software. We applications by areas when we move to were unable to garner enough automation of the process. Banner 9. We evaluated a funding at this point. we will (PLO) third-party software continue to evaluate. system that would serve as an online form hosting system and allow online completion. The system showed very promising results.

249 GUIDANCES/COUNSELING SERVICES

The Division of Guidance at Northeast Mississippi Community College supports the College Purpose Statement by providing a program of student services that will facilitate the educational, vocational, personal, and social growth of all currently enrolled and perspective students. The division is linked to the strategic long-range goals to produce graduates in academic majors who transfer to four-year institutions and exceed the academic performance of native college and to produce graduates of technical and vocational programs that possess the skills needed in the district’s workforce.

The division’s short-term goal that is linked to the college is to improve student retention. The division provides services to assist all students in defining their personal, academic and career goals and to help prepare students for successful entry into a program of higher education and/or the world of work. All students have access to the services provided by the Guidance Division. All students may find help with personal, social, and academic problems; gain access to various career resources; and gain information on any area relating to college life. The counselors are committed to help students reach their potential in programs including academic, vocational, and technical. The division has five full time counselors and one administrative assistant when full-staffed.

Disability Support Services All students with a disability, including distance learning students, on and off campus are strongly encouraged to contact the Disability Coordinator/Counselor to discuss their needs and to seek appropriate accommodations. This counselor is located in the Office of Disability Accommodations (OCA), housed within the Counseling Center and can be reached at (662) 720-7192. Students must self-identify in order to receive accommodations. Self-identification may occur through accessing a copy of the NEMCC Disabilities Application from ODA. Students will make accommodations requests and have a meeting set up with the counselor to develop a reasonable accommodations plan.

Orientation All students who apply for admission are invited to an orientation on the Northeast Booneville campus. Students who cannot attend may participate through a virtual orientation available through the Counseling Center and the Distance Learning webpage on the Northeast website (www.nemcc.edu). The Orientation is designed to introduce student to college procedures and to help them learn about the college environment.

2016-2017 Accomplishments 1. Coordinated placement testing for the pre-college/developmental classes taught at the school. 2. Developed and conducted recruiting workshops for high school seniors in area schools. 3. Administered the Residual and National ACT Tests, CPAS, CAAPS, on a scheduled basis. Additional Residual ACT dates and times were offered to accommodate the needs of our students. 4. Conducted Freshman Orientation for entering freshman. 5. Coordinated a College transfer day for transfer students. 6. Counselors conducted resume and study skills workshops for vocational-technical students. 7. Processed student, graduate and other individual applications for employment. 8. Utilized the DropGuard systems for class and college withdrawals and for student intervention. 9. Coordinated and hosted two area workshops for Guidance Counselors in the five county areas. 10. Counselors assisted instructors with proctoring classroom testing. 11. Counselors attended and spoke at Career Days in the local high schools. 12. Coordinated five LLS courses and Cooperative Education credits. 13. Counselors provided services to the Northeast at New Albany and Corinth off-campus sites. 14. Updated “The Counseling Center” brochure. 15. Conducted mock job interviews for vocational students. 16. Provided services to special population students. 17. Coordinated efforts with faculty/staff in identifying students with special needs. 18. Counselors served as advisors for various majors and advised when assigned advisors or appropriate division heads were unavailable to the students. 19. Worked with other agencies to secure aid/help for student with special needs. 20. Counselors assisted recruiting by providing information on majors to visiting students on campus; by phone contacts to prospective students; and by assistance efforts with schools in various capacities.

250 21. Counselors provided individual, group and career counseling to students. 22. Utilized student referral system for outside service agencies and health professionals.

Five-year Projections: Guidance/Counseling Services 2017-2018 1. Fill vacant counselor position to be full-staffed and possible partial reassign of duties 2. Upgrade electronic hardware and software needs of the Counseling Center 3. Upgrade the technical capabilities of all Guidance/Student Support Services 4. Install desks/cubicles in the Counseling Center Testing/Conference Room 5. Upgrade the Counseling brochure and web-page 6. Purchase more promotional materials for area counselors 7. Increase student awareness of department and services via new means of outreach 8. Develop advisor workshop/training sessions 9. Obtain new display cases for college transfer, career and self-help brochures and information 10. Assist with the development and implementation of an orientation course 11. Replace printer/copier in the main Counseling Center office due to it being incompatible as a network printer 12. Develop advisor workshop to be conducted annually or bi-annually 13. Participate in implementation of sexual assault initiatives 14. Increase suicide awareness and resources for students, faculty, and staff

2018-2019 1. Replace and add more computers to the career lab 2. Purchase more promotional materials for area counselors 3. Purchase assessment materials 4. Update the Counseling brochure, webpage, and service offerings 5. Purchase more promotional materials for area counselors 6. Increase student awareness of department and services via new means of outreach 7. Upgrade half of Counseling Center staff’s computers and printers (if needed

2019-2020 1. Upgrade hardware and software needs of the Center 2. Update the Counseling webpage and offerings 3. Purchase current Myers-Briggs Type Indicator testing materials 4. Continue to upgrade the technical capabilities of all Guidance/Student Support Services 5. Replace computers as necessary to the career lab as able

2020-2021 1. Upgrade software and hardware as needed 2. Update the Counseling webpage and offerings 3. Purchase assessment and career material 4. Replace computers as necessary to the career lab as able 5. Upgrade half of Counseling Center staff’s computers and printers (if needed)

2021-2022 1. Upgrade software and hardware as needed 2. Update the Counseling webpage and offerings 3. Purchase assessment and career material after review of options 4. Replace computers as necessary and as able

251 Guidance/Student Support Services IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction Program/Unit: Guidance/Student Support Services

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 – Technology; L4 – Marketing; L6 - Community Partnerships; L9 - Communication

Division Purpose Statement: The Guidance & Counseling Department serves the needs of current, former and prospective students by providing appropriate and professional academic, career, social, personal counseling and testing services.

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Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. To facilitate an effective 1a. Provide a program of Summer Freshman 1a. Two orientation sessions 1a. To provide for an orientation acclamation to college life. Orientation where a majority of entering were held on a day in June de-brief meeting where (PLO) freshman and transfer students will with parent sessions strategies for best practices for participate and provide orientation conducted also. best service to our new information to non-attendees via printed Approximately 850 students are discussed and materials, website, and social media. students completed decided on. To provide for orientation with a evaluation and adjustments to schedule for the fall the orientation process. semester made. The parent session showed continued growth as approximately 500 parents/family attended. 1b. Analysis of the Student Satisfaction 1b. Analysis of the Student 1b. To provide student feedback Inventory completed by graduates will Satisfaction Inventory data to determine what level of indicate a satisfaction ranking of 6 or conducted in spring 2017 adjustments to the orientation higher (1-7 scale) when queried if "New completed by graduates process appear to be needed. student orientation services help indicated a satisfaction students adjust to college. ranking of 6.25 (1-7 scale) when queried if "New student orientation services help students adjust to college." 1c. Analysis of the Campus Climate Survey 1c. Analysis of the Campus 1c. To provide faculty and staff completed by faculty and staff will Climate Survey conducted feedback data to serve for indicate an approval rate of 4 or higher in fall 2017 completed by orientation evaluation and (1-5 Scale) for the Orientation Program. faculty and staff indicated process adjustments. Feedback an approval rate of 4.07 from everyone involved in any (1- 5 Scale) for the 2016 capacity is welcomed and Orientation Program. considered. 1d. Provide college recruiting workshops for 1d. Recruiting workshops for 1d. To continue the ongoing high school seniors in the five-county high school seniors were collaborative efforts with the area. held in the five-county Admissions and Recruiting area. offices to provide professional counseling center staff at high school senior workshops, at high school career days, and

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other visits/special programming. 2. To provide a testing 2a. Administer the Residual and National 2a. Administered the Residual 2a. Numerous Residual ACT test program for admissions, ACT on scheduled dates for admission to ACT to 250 examinees and dates will continue to be placement, evaluation, and college or to meet specific program administered the National offered to accommodate program requirements. requirements. ACT to 850 examinees on conveniently those wishing to (PLO) the six national test dates. be admitted to the institution and to competitive C/T programs. 2b. Administer the Accuplacer Placement 2b. Administered the 2b. Continue to provide for a examination to students who wish to Accuplacer Placement challenge to ACT placement via challenge their placement based upon examination for English a valid placement exam and to ACT subscores or non-traditionals who (WritePlacer) to 21 do so conveniently and at no have no ACT scores. students and the cost to the student. examination for Algebra (Elementary Algebra) to 34 students who wished to challenge their placement based upon ACT subscores. 2c. Administer the CAAP exam to a 2c. Administered the CAAP 2c. Aggregate data to be provided representative sample (10%) of exam to 39 sophomore to the academic divisions for sophomore students representing students representing comparison and curriculum various university parallel majors as a various university parallel evaluation. general institutional achievement majors as a general comparison measure. institutional achievement comparison measure. 2d. Assist in administering the MS-CPAS 2d. Assisted in administering 2d. MS-CPAS results to be given to Spring 2016 exam to all Vocational- the MS-CPAS Spring 2017 the instructors of the C/T Technical program completers as a exam to all Vocational- programs for performance measure of work readiness. Technical program measures. completers as a measure of work readiness. 2e. Administer career interest inventories to 2e. Administered career 2e. Preference testing results to be students needing assistance in interest inventories to generated to provide for confirming or deciding upon a college students who needed appropriate and measurable major. assistance in confirming student consultation. or deciding upon a college major.

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2f. Ensure the SAT test is available to be 2f. Ensured the SAT test was 2f. Continue to ensure the SAT is administered via college personnel on available to be offered at our institution to scheduled dates for students registered administered via college meet whatever demand for it. personnel on scheduled presents itself. dates for students registered for it. 3. To provide quality services 3a. Analysis of the Student Satisfaction 3a. Analysis of the Student 3a. Continue to promote services as a department to Inventory June 2017 completed by Satisfaction Inventory July early and throughout the students, faculty, and staff. graduates, when queried under Academic 2016 completed by school year, starting with (PLO) Advising Effectiveness, will indicate a graduates, when queried orientation and lasting through satisfaction ranking of 5.5 (1-7 scale) in under Academic Advising graduation. response to "Counseling staff care about Effectiveness, indicated a students as individuals" satisfaction ranking of 6.26 for "Counseling staff care about students as individuals" 3b. Through the Campus Climate Survey 3b. Through the Campus 3b. Continue to promote the broad December 2016, participants will show a Climate Survey December range of counseling services to satisfaction level of 4 or above for 2015, participants faculty, staff, and students. counseling services. showed a satisfaction level of 4.09 for counseling services. 3c. Through the Campus Climate Survey 3c. Through the Campus 3c. Continue to market and December 2016, faculty will indicate a Climate Survey December encourage the utilization of satisfaction level of 3.9 or higher for the 2015, faculty indicated a peer tutoring services, peer tutoring services. satisfaction level of 4.22 including collaborative efforts for the peer tutoring with PTK and other student services. organizations. 4. To provide an appropriate 4a. At least 1,000 potential employers will be 4a. Over 1,000 potential 4a. Continue marketing students to Job Placement Service. contacted within the NEMCC district and employers were contacted our communities' businesses (PLO) surrounding area. within the NEMCC district and industries by fostering and surrounding area. positive relationships. 4b. Twenty-five employers and 100 students 4b. Over 65 employers and 4b. Continue to provide a top- and guests will participate in the on- 450 student and guests notch job fair with high campus Employment Fair. participated in the on- invitation and attendance campus Employment Fair. expectations. 4c. The Placement Counselor will develop 4c. The Placement Counselor 4c. Continue to utilize the website content information to be displayed on developed and displayed and institutional technologies the placement web site and will create an on the website job content to inform the community,

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email list, from those who fill out a job information and faculty/staff, students. placement application, in order to email maintained a job them job information. information emailing system

5. Provide an effective 5. By providing an effective follow-up of 5. The 2015-2016 Employer 5. Data continues to serve as a follow-up of career/technical program completers, Evaluation of measure of institutional career/technical program the 2015-16 Employer Evaluation of Career/Technical effectiveness. Individual C/T completers to Career/Technical Completers Survey will Completers Survey found programs to respond to measure/monitor ensure that a minimum of 70% of that 80 of 152 surveys collected survey data to guide employer satisfaction of employers of the completers will indicate sent were completed and program curriculums and completers' overall job "Satisfaction" with the overall job returned by employers. completion requirements. preparation. (PLO) preparation of NEMCC career/technical Overall, 86.3% of the completers. employers surveyed rated that the overall job preparation of the career/technical completers was "good to very good".

6. To assist in conducting 6. A minimum of seventy-five percent of the 6. As reported in the Perkins 6. Continue assessing placement placement retention for all previous school year’s vocational Student Level Report for data in ongoing efforts to career technical technical graduates’ placements status Fall 2015/Spring 2016, maintain/modify programs to completers. (PLO) will be verified. 92% of Business and produce hirable employees Engineering Technology reflective of industry demand. graduates were verified.

7. To provide reasonable 7. Hard copies of the disabilities application 7. Approximately 85 7. Maintain great commitment to accommodations for self- and records in the Special Populations students received special integrating persons with identified disabled Counselor’s office will document students services for the fall and disabilities into the campus students. (PLO) served and services provided. spring semesters. community by way of Pamphlets were placed in appropriate support services the faculty in-service and arranged reasonable packets. Additionally, the accommodations. 2016-2017 Student Handbook and Planner included the process on accessing support services.

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8. To provide tutorial 8a. Peer tutoring will receive a rank of 4 or 8a. Peer tutoring received a 8a-c. services to students. (PLO) above (5 being the highest rank) on the rank of 4.07 on the Campus Climate Survey December 2016. Campus Climate Survey December 2016. 8b. The Student Satisfaction Inventory June 8b. The Student Satisfaction 2016 will indicate a satisfaction ranking Inventory June 2017 of 5.75 or above on a 7-point scale for indicated a satisfaction Academic Service item, "Tutoring ranking of 6.18 on a 7- services are readily available." point scale for Academic Service item, "Tutoring services are readily available." 8c. The Student Satisfaction Inventory June 8c. The Student Satisfaction 2016 will indicate a rating above a 5.75 Inventory June 2017 or above on a 7-point scale for both indicated a rating of 6.18 survey questions regarding tutoring on a 7-point scale for item services - "I am aware of peer tutorial stating, "I am aware of services available through the Counseling peer tutorial services Center." / "I am aware of the 'Student available through the Support Services' available through the Counseling Center." Counseling Center."

257 LEARNING RESOURCES/LIBRARY SERVICES

The purpose of the Library is to serve as a catalyst by providing information in various formats to support the instructional programs of the community college, to promote information literacy by providing instruction in the skills needed to seek, evaluate, and use information effectively, and to provide assistance to the community beyond the confines of the College.

The libraries at Booneville, New Albany, and Corinth ensure adequate learning and leisure resources are available to students, instructors, and members of the community through on-site and/or online resources. In their ongoing commitment to provide outstanding student, staff, and community services, the Northeast libraries expanded and improved technology resources, continued to provide professional development opportunities for librarians from all types of libraries in North Mississippi, and worked with faculty recommendations to provided adequate materials for classes offered at all three campuses and for online classes. In addition, they partnered with eLearning to provide assistance in evening proctoring.

2016-2017 Accomplishments 1. Enhancing information literacy and use of library resources, librarians taught 62 English Composition and Public Speaking classes. There were 1,219 students participating in these classes. 2. In cooperation with eLearning, Corinth and New Albany libraries proctored 4,600 exams. 3. As a part of the Library's commitment to serve the College's five-county area, the Eula Dees Library hosted the 40th Annual Area Librarians' Workshop. Attendance was 54--with 5 of that number being presenters on the program. Attendees included public librarians, school librarians, academic librarians, and retired librarians. 4. Library Faculty manned tables for both days of Northeast Now, providing assistance for both a library presence as well as an elementary education presence, since all librarians are elementary education academic advisers. 5. All librarians participated in Advising Day training and Advising Day activities in both fall and spring semesters and assisted their assigned students. Susan Brackeen, administrative assistant, provided assistance from all students in the library trying to enter their schedules after meeting with their advisers. 6. Ellice Yager attended Lamp Lighters along with faculty from other campus divisions. 7. Susan Brackeen, Ellice Yager, Sherita Taylor, and Glenice Stone participated in the AED training professional development activities to upgrade their certification. 8. Kalah Rogers provided training for faculty on the new Films on Demand database purchased by MELO for the 15 Mississippi community colleges. 9. Kalah Rogers helped the library community to celebrate Banned Book Week. The Mississippi Library Commission picked up and re-tweeted Bill Stone's photograph from the Northeast Library Twitter posting in his superhero mask holding The Deathly Hallows. 10. Glenice Stone joined other Faculty Association members in an effort sponsored by President Ricky Ford to host a dinner for Mississippi legislators. 11. Kalah Rogers worked with eLearning to create a library resource class that would better serve our online students. 12. All staff hosted a Friday "open house," professional development opportunity for all faculty and staff. After a brief presentation regarding all areas of the library and the resources available to everyone, faculty and staff divided into teams and had a scavenger hunt. A monetary prize was given to two teams who tied in the competition. 13. Glenice Stone served on the newly created Faculty Advisory Board and met monthly with President Ricky Ford to discusses issues of concern to faculty. 14. Glenice Stone participated in the Strategic Planning Council at the Corinth Campus. 15. Glenice Stone participated as a member of the newly formed Fall of Fame Committee. 16. Hal and Greg, Northeast maintenance, ran the wiring for 16 new security cameras; and, Northeast police officers Randy, H. L. and Melissa were in and out for several weeks installing the cameras and getting them operational. 17. Celebrated National Library Week. Tupelo author, L. Sydney Fisher, spoke to the students regarding her experience as a writer of supernatural, paranormal thrillers. Library Committee Chairman, Debra Hazel-Lambert, and Secretary, Beth Bowling, created 200 goodie bags to had out to students for that activity. The library also had a drawn and awarded winners with free books from a collection donated to the library.

258 18. Glenice Stone participated in an Executive Strategic Planning Council meeting. 19. Glenice Stone taught two special classes for PTK students to help them do research on specific topics. 20. Glenice Stone joined Vice President Michelle Baragona and three other division heads on a visit to the University of North Alabama to discuss curriculum for elementary education majors and health sciences majors. 21. All faculty participated throughout the year in numerous professional development activities, their favorite being the Stress Less Fess. 22. As a part of the library's desire to be of service across campus, librarians Laura Gilham, Ellice Yager and Glenice Stone serviced as science fair judges. Sherita Taylor served as an FBLA judge.

FIVE-YEAR PROJECTIONS: 2017-2018 1. Upgrade technology through replacement of computers, peripherals and up-to-date software. 2. Grow access to online resources in support of expanding E-Learning courses by continuing to partner with state consortia (MELO and MAGNOLIA). 3. Continue to provide educational opportunities for area librarians by hosting annual workshop. 4. Grow the services and availability of libraries and staff at the Corinth and New Albany sites. 5. Encourage library staff to take advantage of professional development opportunities. 6. Continue to offer library orientation to faculty and students. 7. Continue to nurture a culture of reading on campus.

2018-2019 1. Work with other community colleges to maximize resources available to support patron needs. 2. Emphasize librarians' liaison roles in working with Northeast faculty. 3. Continue yearly efforts to provide professional development opportunities for librarians in all kinds of libraries in Northeast Mississippi. 4. Encourage leisure reading by students and staff. 5. Upgrade technology through repair and/or replacement of computers and printers. 6. Encourage library staff to take advantage of professional development opportunities.

2019-2020 1. Maximize resources available to all patrons by cooperating with other community colleges and state organizations in maintaining and growing online resources, particularly those provided through MELO and MAGNOLIA. 2. Continue efforts to upgrade technology through replacement of computers and printers as necessary and as funds are available. 3. Maintain efforts to provide educational opportunities for area librarians by hosting annual workshop. 4. Encourage all library personnel to take advantage of professional development opportunities as time and funding allow. 5. Emphasize leisure reading in order to support and encourage the College’s efforts in nurturing a culture of reading on campus. 6. Remain focused on meeting the broad needs of students through quiet study areas, group study areas, and orientation and education provided in multiple formats, including individually at point of need, in classes in the library lab, and by means of instructional guidelines on the library website.

2020-2021 1. Continue partnerships with MAGNOLIA, MELO, and other community colleges in Mississippi in order to maximize available resources and strengthen both online and on-campus curriculum. 2. Continue to grow holdings at Corinth and New Albany libraries. 3. Continue to provide library orientation as needed to faculty and students to ever-changing library resources and technology. 4. Continue to partner with area librarians to provide educational opportunities through means of an annual workshop. 5. Emphasize librarians’ liaison roles in working with Northeast faculty in order to better meet their needs and to grow the library holdings in all areas. 6. Upgrade technology through repair and/or replacement of computers and printers as necessary.

259 2021-2022 1. Continue to provide library orientation as needed to students and faculty to ever-changing library resources and technology. 2. Maintain adequate and reliable online resources to service our on campus students as well as to support the growing number of E-learning courses by continuing partnerships in state consortia (MELO and MAGNOLIA.) 3. Upgrade technology through repair and/or replacement of computers and printers as necessary. 4. Continue to promote the library's resources and services through our social media presence. 5. Support community needs by providing educational opportunities for area librarians through means of the annual workshop. 6. Encourage leisure reading by students and staff by selecting books or authors shown to be popular with student or staff. 7. Encourage library personnel to continue professional development as funding allows.

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Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Instruction/Curriculum and Instruction Program/Unit: Library Resources and Library

College Purpose Statement(s): P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P4: To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment; P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L2 - Teaching/Learning; L3 – Technology; L6 - Community Partnerships; L7 - Distance Learning; L8 - Resource Allocation; L9 - Communication

Short-Term Goal(s): S1.3 - Improve student retention; S1.4 - Expand offerings and opportunities at off-campus sites; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs; S2.2 - Provide students with technology support necessary for their success; S2.5 - Offer employee mentoring and professional development opportunities

Division Purpose Statement: The purpose of the Learning Resources/ Library is to serve as a catalyst by providing information in various formats to support the instructional programs of the community college, to provide instruction in literacy by providing instruction in the skills needed to seek, evaluate, and use information effectively; and to provide assistance to the community beyond the confines of the College.

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Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students and faculty will 1a. 80% of the divisions will order library 1a. 83.3% (5/6) of the 1a. Liaisons continued to make be provided appropriate materials. academic divisions faculty members in their and current library ordered library materials. divisions aware of new collections and learning materials available for resources that support purchase and updated a list of both their educational and electronic periodicals to which leisure/entertainment faculty and students have needs. (PLO) online access. 1b. Through the Faculty Evaluation of 1b. 82.2% (37/45) of faculty 1b. All librarians sent reminders Library Spring 2017, 80% of the faculty agree the library makes each semester to faculty in responding will agree the library available online databases their liaison areas to encourage provides appropriate learning/ and e-books that support them to request needed information resources that support the curriculum. materials in support of their teaching and research. teaching and research. 1c. Through the Library Student Survey Fall 1c. 95.7% (110/115) of 1c. Continued to advertise the 2016, 85% of students responding will students responding Library Blog and social agree the collection of leisure reading agreed the collection of networking links to Instagram, books is varied and up-to-date. leisure reading books is Pinterest and Twitter through varied and up-to-date. signs and website buttons. 1d. Through the Library Student Survey Fall 1d. 99.1% (114/115) of 1d. Librarians continued to weed 2016, 85% of the students responding students agreed the and add materials to update the will agree or strongly agree the library library and learning library collection. and learning resources meet the needs of resources met their needs the students and support the programs and support the programs and purpose of the college. and purpose of the college. 1e. Through the Northeast at Corinth and 1e. 49.9% (89/178) of 1e. Librarians continued to obtain Northeast at New Albany Student students at NEMCC at resource books and magazines Surveys Spring 2017, 65% of students Corinth and New Albany requested by NEMCC at Corinth responding will agree or strongly agree agreed that resources and New Albany students with the statement "If I needed resource were delivered within a which were not available books and magazines, which were not reasonable period of time; online, by purchasing or online, the resources were delivered 49.3% (88/178) borrowing from other libraries within a reasonable period of time." responded that it was not within a reasonable period of applicable to them; .8% time. (1/178) disagreed. Therefore, the question was applicable to 50.8% (90/178) of respondents

262 Library Resources & Library IE Plan 2016-2017

and of those for which the question was applicable, 99.2% (89/90) agreed and .8% (1/90) disagreed. 1f. Through the Faculty Evaluation of 1f. 68.9% (31/45) of faculty 1f. The survey instrument, Faculty Library Spring 2017, 80% of the faculty agree that the leisure Evaluation of the Library will respond that the leisure reading reading materials meet continued to be improved in materials meet their needs. their needs. order to get more helpful input from the faculty. 1g. Through the Campus Climate Survey Fall 1g. 85.3% (136/159) of 1g. Librarians continued to weed 2016, 85% of the faculty, staff and faculty, staff and and add materials to update the administrators will respond that they are administrators responded library collection, respond satisfied with the library they were satisfied with promptly to requests from resources/library. the learning faculty, staff and resources/library, while administrators for purchase or 0.0% (0/159) responded borrowing of library materials that they were and provide answers to dissatisfied. questions submitted by phone, email and in person. 2. Students and faculty will 2a. Library orientations will be conducted as 2a. Library orientations were 2a. 2a. Librarians continued to receive assistance from part of the library project incorporated in conducted in all ENG 1113 provide orientations for ENG qualified library staff to all ENG 1113 and SPT 1113 classes. An and SPT 1113 classes with 1113 and SPT 1113 classes. make effective use of electronic survey will be administered to 99.1% (114/115) of PowerPoints were constructed information resources. students after their library orientation. students responding they and added to the citation (PLO) At least 90% of the students responding were satisfied with the section of the library webpage to the Library Student Survey 2016 will library support of their to assist students in formatting agree they are satisfied with the library information needs in their bibliographic citations. support for their information needs in completing college completing college assignments. assignments. 2b. Through the Library Student Survey 2b. 97.4% (112/115) of 2b. Librarians continued to include 2016, at least 85% of the students students agreed they were instruction on locating and responding to the survey will agree that able to locate and use the using the online databases they are able to access and use the online online databases. during library orientations. A databases. librarian produced and placed instructional videos on the use of each of the online databases on the library's webpage. Through two workshops, a librarian taught faculty how to utilize the newly available database, Films on Demand.

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2c. Through the MSVCC (NEMCC) Student 2c. The survey instrument 2c. A librarian ensured that an Services Survey Spring 2017 at least 80% was revised without our email was sent to all eLearning of the students responding that this knowledge and the students at the beginning of question was applicable to them, will question on the current each semester which explained agree or strongly agree the instruction survey simply asks if the library resources available for library materials was adequate and instruction for using and how students could access effective. library resources was them. A course called "Library made available to them. Student Resources" was added 47% (30/53) responded in Canvas, as a resource for all YES. 43% responded NO. students, especially eLearning students, which contains helpful tutorials, guides, videos, citation information and a discussion area for questions. The need for revision of the Assessment Criteria 2c for the Library's IEP was recognized in order to more closely match the revised survey instrument. Methods were discussed for more successfully making eLearning students aware of the instructional information available to them for using library resources. 2d. Through the Faculty Evaluation of the 2d. 84.4% (38/45) of faculty 2d. Librarians continued to provide Library Spring 2017 at least 85% of the agree the library ensures individualized instruction to faculty responding will agree or strongly students and faculty have faculty members and students agree the library ensures students and access to regular and on use of the library and other faculty have access to regular and timely timely instruction in the learning resources. instruction in the use of library and other use of library and other learning/information resources. learning/information resources.

3. Students will have access 3a. Through the Library Student Survey Fall 3a. 97.4% (112/115) of 3a. Rules continue to be posted on to comfortable library 2016, 85% of the students responding students agreed the study room doors concerning facilities, quiet areas will agree the library is conducive to library is conducive to appropriate use of the rooms. conducive to study, and study. study. Tabletop signs continue to be appropriate equipment placed on individual tables to and services to support remind students about the

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their educational needs. noise guidelines in the library. (PLO) Sixteen additional video surveillance cameras were purchased and installed inside the library to increase security and safety. 3b. Through the Library Student Survey Fall 3b. 95.7% (110/115) of 3b. New computer equipment 2016, 85% of the students responding students agreed the continues to be purchased to will agree that library computer library computer replace old equipment as equipment works as expected to serve equipment works as needed. Software continues to their needs. expected to serve their be updated on a regular needs. schedule. 3c. Through the Northeast at Corinth and 3c. 87.8% (156/178) of 3c. Librarians continued to weed Northeast at New Albany Student students at Northeast at and add materials to update the Surveys Spring 2017, 65% of students Corinth and New Albany library collection. Additional responding will be satisfied or very were satisfied or very computers were added to both satisfied with Library Services." satisfied with Library the Corinth and New Albany Services. sites. 4. The NEMCC library staff 4a. The library staff will actively participate 4a. 4a. The library director 4a. 4a. The library director will engage in appropriate in at least one state-wide library participated in the continued to participate in the inter-agency activities for association. Mississippi Community Mississippi Community and the purpose of cooperative and Junior Colleges Deans Junior Colleges Deans and sharing of resources and and Library Directors Library Directors Association. services. (PLO) Association. 4b. The library will actively participate as a 4b. As of April 2017, 4b. The library continued to borrow member of one national library Interlibrary Loan had and loan materials through organization (OCLC), and two state-wide borrowed 33 items and OCLC and continued to library cooperatives (MELO and loaned 9 items through promote the use of MELO and MAGNOLIA). OCLC this year. Students MAGNOLIA library resources. continue to access MELO and MAGNOLIA online resources daily.

4c. A librarian will serve as an online 4c. A librarian answered 4c. A librarian continued to answer reference point with QuestionPoint 24/7 questions 1 hour per questions 1 hour per week for Reference which will allow our NEMCC week for QuestionPoint QuestionPoint 24/7 Reference. students access to a librarian 24 hours a 24/7 Reference, allowing day, 7 days a week. our students 24/7 access to a librarian.

265 Library Resources & Library IE Plan 2016-2017

4d. Through the Area Librarians Workshop 4d. 100% (39/39) of 4d. The library continued to plan Survey 2016, 85% of attendees will agree respondents to the Area for hosting of the annual Area or strongly agree the workshop was Librarians Workshop Librarians Workshop. useful for them. 2016 Survey agreed or strongly agreed the workshop was useful for them. 5. Students will be supported 5a. The SmarterProctoring report will show 5a. The SmarterProctoring 5a. The library director continued in their e-Learning courses that the library staff make proctoring 2016/2017 report to assign a librarian at each off- by library staff members services available to students in three showed that proctoring campus library site to proctor who provide proctoring different locations for at least 50 hours services were made exams for a total of 44 hours services at all NEMCC sites. per week to augment services regularly available by library staff per week. Additional (PLO) provided by the eLearning staff. at both of the off-campus computers were added to both sites (Corinth and New off-campus libraries to allow Albany) for a total of 44 librarians to remain in the hours per week. library and proctor all tests scheduled at their sites. 5b. Responses to the E-Learning Focus 5b. 94% (140/149) of 5b. Two librarians continued to Questionnaire Fall 2016 will show that at students responded they spend 100% of their work least 90% of students were able to were able to easily hours during midterm and schedule their proctored exams at a schedule their proctored finals weeks to schedule exams location and time convenient to them. exams at a location and for non-MSVCC students, look time convenient to them. up proctoring information for walk-ins and proctor exams scheduled at their locations (Corinth and New Albany) for students taking online classes. A librarian at the main library (Booneville) was assigned to assist with proctoring in the eLearning testing lab during peak testing times or as needed in the absence of a regular proctor.

266 Recruitment Services IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Student Services Program/Unit: Recruitment Services

Long-Range Goal(s): L4 – Marketing; L5 - Professional Development; L6 - Community Partnerships; L9 - Communication

Division Purpose Statement: The Northeast Mississippi Community College Office of Recruitment is responsible for identifying and meeting the needs of potential students and their families by serving as the liaison throughout the entire enrollment process. We support our local communities and state by creating personal relationships and adapting to all individual needs.

267 Recruitment Services IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. To provide a systematic 1a. Recruitment tables will be set up at all in- 1a. Recruitment tables were 1a. Staff used results to gauge recruitment plan that district high schools, selected out-of-state set up at Ripley High interest in NEMCC for the utilizes marketing high schools and regional recruitment School (served RHS, Blue upcoming school year. strategies to increase fairs. These presentations will be geared Mountain, Falkner & enrollment as well as toward entering freshmen. Walnut), Pine Grove High retention. (PLO) School, New Albany High School (served NAHS, Myrtle High School, Ingomar High School, West Union High School, & East Union High School), Tishomingo County High School, Belmont High School, Corinth High School, Alcorn Central High School, Bonner Arnold Coliseum (served Booneville High School, New Site High School, Baldwyn High School, Wheeler High School, Thrasher High School & Jumpertown High School), Bolivar Central High School, Adamsville High School, McNairy Central High School, and Hardin County High School, Mississippi State Extension Office in Alcorn County (served CHS, ACHS, Kossuth High School, and Biggersville High School), Memphis Agri- Center, GED classes, NEMCC Career Pathway

268 Recruitment Services IE Plan 2016-2017

Program, and Alcorn County Fair. 1b. A post card campaign will be 1b. This year we have still 1b. Plans are to produce the implemented to reach high school been in the design process recruiting postcard in the Fall sophomores, juniors, and seniors from in- with Nancy Nanney. The 2016 semester. district, out-of-district, and out-of-state only postcard we mailed schools. Postcards will give information out for 2015-2016 was a on ACT dates, Housing applications Christmas card that was deadlines, social media, Financial Aid sent to in-district, out-of- information, dual enrollment district, and out-of-state information, etc. An estimation of 55,550 students that have postcards will be sent this year (2016- requested information. 2017). We sent 5,000 postcards. 1c. Senior presentations will be given to 1c. The Recruiting Office, 1c. Staff presented to a total of seniors at all 22 in-district high schools. with the help of the 1,500 students from our These presentations will include helping Counseling Center staff, district high schools. We hope students apply to NEMCC, Tuition went to all 22 in-district to see results reflected at Guarantee, Housing, etc. We will go over high schools and orientation as to how many of Financial Aid/FAFSA/MTAG information, presented to seniors with those students will enroll at college majors, etc. information needed to Northeast. become a Northeast student. 1d. We will have 2 senior “visit days” on 1d. The "Northeast Now" 1d. High school students were campus for ALL seniors in our district. event was held October 16 given the opportunity to These days will include a tour for the & October 23, 2015. All in- experience college life before students, access to see the marching band distict high schools (22) high school graduation. We & Campus Country perform, and access to attended the event. All plan on creating a survey for a representative from each academic students were given a Northeast faculty/staff & high program, as well as athletic and club tour of campus featuring school counselors to assess the organizations on campus. displays and effectiveness of the event. presentations from all programs of study as well as athletic and club organizations. entertainment was provided by the Northeast Tiger Band and Campus Country. Students were also provided lunch in our

269 Recruitment Services IE Plan 2016-2017

cafeteria. 1e. Campus Tours will be given to juniors 1e. As of May 15, 2016, We 1e. Staff experienced increase in and seniors who are interested in have given 317 tours tours over the past few years. It attending Northeast. A visit will consist of since August 5, 2015. is difficult to get out-of-district going over Financial Aid information, and out-of-state students on Housing, Application process, meeting campus, but it seems when they with advisor/instructors for programs of come for a visit, the chances of interest, visiting dorm rooms, and a them coming to school are general tour of campus. We will also much higher. If we can get them provide lunch for the prospective student here, they will stay here. The (and parents/others) in the cafeteria. hard part is getting out-of- district students to come to campus since we can't go meet them at their high schools.

2. To provide satisfactory 2. Through the Campus Climate Survey, 2. Through the Campus 2. We will implement a checklist. level services through the 80% of the faculty, staff, and Climate Survey Fall 2016, Recruiting Office to both administration responding will give a the faculty, staff, and prospective students, satisfaction level of 4.0 or above (with 5 administration responded current students, and being the highest) for Recruiting. with a rate of 4.29 and college personnel. (PLO) 81.8% satisfied for the Recruiting Office. 3. Student Orientation parent 3. Offices of the registrar, student housing, 3. ______participants 3. Students dropped off their session will equip parents financial aid, campus police, computer attended one of the two - FERPA forms to the records with a broad knowledge of services, recruitment, and the business day orientation parent office. The FERPA form was subjects related to office will present quick tips and advice sessions held in 2017. discussed in the parent session transitioning their "first to parents. A question and answer and included in the parent year student". (PLO) session will be held for anyone on the packet. By signing this form, panel. A packet will be given to all students allow their parents families (packed by recruiting) that access to their records. attend with important information. Positive question and answer sessions with general feedback equipped parents with the information to complete important paperwork in offices such as student housing, business office and financial aid.

270 Recruitment Services IE Plan 2016-2017

4. To increase Dual 4a. Improve communication between 4a. 4a. Along with 4a. 794 students were dual Enrollment from area high Instruction, Admissions, Advisors, Admissions, Recruiting enrolled in Spring 2017 schools. (PLO) Recruiting, and School Counselors has increased the number of students who are dual enrolled. By working with school counselors, we have been able to reach more students. 4b. Send Postcards to upcoming juniors & 4b. Did not get to do this in 4b. seniors explaining the benefits of dual Spring 2017 as hoped, but enrollment will begin sending these out Summer 2017 to upcoming juniors and seniors. 4c. Set up tables at area high schools to 4c. Got the word out to high 4c. Increase dual enrollment. promote dual enrollment. We served school students at donuts/cookies/candy to high school Baldwyn, Tishomingo sophomores, juniors, and seniors and County, East Union, handed out Dual Enrollment brochures. Ripley, and Walnut by handing out brochures and snacks. 4d. Presented to Junior (11th grade) English 4d. By speaking to juniors, we 4d. This coming year we will start classes on the importance of Dual reached an audience that speaking to juniors during the Enrollment, and some of the "lingo" of normally wouldn't be Fall semester. We want to college in general. Talk about the reached until their senior reach as many students as Admissions process, scholarship year. We didn't speak to possible, and with most schools opportunities, different classes, etc. the juniors until Spring going to block schedule, we will semester, but this got visit some schools in the fall potential students to and spring. We hope these show much more interest visits increase dual enrollment, in dual enrollment. and ultimately enrollment at the institution after graduation.

271 Student Government/Student Activities/Intramurals IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Student Services/Associate Dean of Student Activities Program/Unit: Student Government/Student Activities/Intramurals

College Purpose Statement(s): P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students.

Long-Range Goal(s): L4 – Marketing; L6 - Community Partnerships

Short-Term Goal(s): S1.3 - Improve student retention

Division Purpose Statement: The purpose of the student government and intramurals shall be to organize students in the practice of self-government and to enhance students overall collegiate experience through a broad-based program of student activities.

272 Student Government/Student Activities/Intramurals IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. The Student Government 1a. 100% of Student Government 1a. The Student Government 1a-b. Students became aware of Association will Association Officers will collect cans for a Association participated needy individuals in our demonstrate their ability community wide food collection which in the campus in the community. The number of to perform as student will be donated to feed “Food for "Food for Families" planned community projects leaders by participating in Families”. canned food drive led by for the following semesters a variety of community Phi Theta Kappa. A increased. projects. (PLO) competition was held between Itawamba Community College and Northeast MS Community College to collect cans of food for this cause. 1b. Through active participation in the 1b. Student Government community clothes drive, the Student Association led the Government Association will collect campus clothes drive in clothes for individuals in need and the fall semester to collect donated to the local clothes closet. coats and clothes for families in need. The items collected were donated to the local community clothes closet. 2. Students and college 2a. Through the Residential Life Survey, 80% 2a. 2a. 89.4% of dorm 2a. Incoming SGA Officers devised employees will be satisfied of students responding will rate a students responding to a plan to meet with campus with college-sponsored satisfaction level of 3.75 or above on the the Residential Life club and organization officers activities planned and student activity statements that were Survey Fall 2016 gave a monthly to enhance college- provided by the Student added regarding “Student Activities” (1-5 mean score of 4.41 to the sponsored activities. Government Association. Likert scale with 5 being the highest). item "Student Activities (PLO) staff were friendly and responsive to students' ideas." 86% rating with a mean score of 4.36 to the statement "I was aware of campus-wide activities that were offered during nights"; 88% with a mean score of 4.34 stating "I am satisfied with the number

273 Student Government/Student Activities/Intramurals IE Plan 2016-2017

and type of college- sponsored social activities"; 86.3% with a mean score of 4.29 stating "I am satisfied with the number of recreational and intramural programs and services offered"; and 85.5% with a mean score of 4.35 of dorm student agreed that "Student Activities staff were easy to contact." 2b. Through the Campus Climate Survey, 2b. 77.9% of college 2b. SGA Officers hand delivered faculty, staff, and administration will rate employees responding healthy snacks to campus a satisfaction level of 3.75 or above on a gave Student Activities a employees to introduce 1-5 rating scale with 5 being the highest satisfaction rating of 4.15 themselves and communicate on the service “Student Activities and as compared to 4.20 for that they are open to Student Government Association.” last year. 77.9% of suggestions for improving employees responding campus wide activities. gave Student Government Association a satisfaction rating of 4.12 compared to 4.19 the previous year. The results reported are based on a Likert 1.5 point scale. 3. Students will be offered 3a. The Residential Life Survey will show 3a. 3a. Based on the 3a-b. Student participation numerous opportunities to 80% of student satisfaction of intramural Residential Student Life increased in nightly activities participate in structured programs by a mean score rating of 3 or Survey Fall 2016, 86.3% offered in the fitness center. A team sports through the above using the Likert Scale. of dorm students full time employee was campus intramural completing the survey scheduled to monitor the night activities program. (PLO) 3b. Based upon numerous student requests, gave intramural programs time activities and intramural the Intramural Director will schedule and services a mean score more yearly events and add additional of 4.29. hours for events at night. 3b. While the total number of scheduled intramural event numbers decreased, the number of student

274 Student Government/Student Activities/Intramurals IE Plan 2016-2017

participation for the nightly fitness center and basketball greatly increased. 4. Students will be satisfied 4a. Through the Residential Life Survey, 80% 4a-b. Dorm students 4a-b. Based on survey results, with student activities and of students responding will give a responding to the communication strategies campus clubs/ satisfactory rating of 3.75 or above on a Residential Life Survey among Dorm Students, organizations. (PLO) 1-5 rating scale when asked about Fall 2016: 89.4% stated Clubs/Organizations, and SGA satisfaction regarding Student Activities. the Student Activities staff Officers were planned. were friendly and Activities were increased to 4b. Through the Residential Life Survey, 80% responsive to students' target specific group interests. of students will be satisfied or strongly ideas, 86% were aware of ex: gaming activities... satisfied with the college campus-wide activities clubs/organizations offered on campus. that were offered during nights, 88% were satisfied with the number and type of college-sponsored social activities, 86.3% were satisfied with the number of recreational and intramural programs and services offered, and 85.5% stated the Student activities staff were easy to contact.

275

ADMINISTRATIVE LEADERSHIP

The Administrative Leadership of Northeast Mississippi Community College is committed to the institution and to fulfilling the institutional goals along with long-range planning while continuing to maintain qualified personnel and guiding the college’s participation in activities that promote community, social and civic wellbeing. The college’s executive administrators provide the broad management, which move the institution forward providing specific management for the daily and orderly operations of the institution. The Administrative Leadership (President and the President’s Cabinet) is committed to achieving the following goals (expected outcomes).

2016-2017 Accomplishments 1. Completed writing the Fifth Year Interim Report. Received zero recommendations. 2. Created new educational partnerships with UNA for better access to institutions of higher learning. 3. Began revision of the NEMCC Master Plan. 4. Added energy efficient LED lighting to Bonner Arnold coliseum. 5. Planned, organized, and carried out a successful Homecoming 2016 and host reunions 6. Published a yearly calendar of Alumni Advisory Board meetings and an on-line alumni newsletter. 7. Began pre-planning Baseball/Softball complex. 8. Obtained architect and funding for NE @ Ripley. 9. Installed new HVAC piping in Hines Hall. 10. Conducted a program feasibility study for the addition and/or deletion of programs of study. With current funding, no new programs can be added. 11. Sought alternative means of obtaining additional residential hall beds. No means identified with current funding. 12. Conducted a feasibility study to determine needed instructional building additions. None needed at this time.

FIVE-YEAR PROJECTIONS: 2017-2018 13. Complete revision of the NEMCC Master Plan 14. Establish a Faculty/Staff Development Center 15. Establish an Educational Resource Division 16. Complete MDOT sidewalk and lighting project 17. Begin construction of Northeast at Ripley 18. Begin construction of baseball/softball complex 19. Add new stadium lights for Tiger Stadium 20. Continue to study to determine the institutional employment needs for the college. 21. Continue to study to determine the college’s role in the region’s expanding social and cultural offerings. 22. Conduct a feasibility study for the addition of new programs. 23. Plan, organize, and carry out a successful Homecoming 2018 and host reunions. 24. Publish a yearly calendar of Alumni Advisory Board meetings and an on-line alumni newsletter. 25. Seek funding for a Fine Arts Building. 26. Plan necessary building additions. 27. Conduct a program feasibility study for the addition and/or deletion of programs of study 28. Continue training on effective iPad use in instruction. 29. Gain funding for baseball/softball complex. 30. Begin researching QEP topics for decennial review by SACSCOC.

2018-2019 1. Continue to study to determine the institutional employment needs for the college. 2. Continue to study to determine the college’s role in the region’s expanding social and cultural offerings. 3. Conduct a feasibility study for the addition of new programs.

276 4. Plan, organize, and carry out a successful Homecoming 2018 and host reunions. 5. Publish a yearly calendar of Alumni Advisory Board meetings and an on-line alumni newsletter. 6. Begin construction of the Fine Arts Building. 7. Begin construction of baseball/softball complex. 8. Select QEP topic for decennial review. 9. Write first draft of SACSCOC compliance certification.

2019-2020 1. Continue to study to determine the institutional employment needs for the college. 2. Continue to study to determine the college’s role in the region’s expanding social and cultural offerings. 3. Conduct a feasibility study for the addition of new programs. 4. Plan, organize, and carry out a successful Homecoming 2019 and host reunions. 5. Publish a yearly calendar of Alumni Advisory Board meetings and an on-line alumni newsletter. 6. Complete construction of baseball/softball complex. 7. Create implementation plan and activities for new QEP. 8. Submit Compliance Certification to SACSCOC on or before March 1, 2020.

2020-2021 1. Continue to study to determine the institutional employment needs for the college. 2. Continue to study to determine the college’s role in the region’s expanding social and cultural offerings. 3. Conduct a feasibility study for the addition of new programs. 4. Plan, organize, and carry out a successful Homecoming 2020 and host reunions. 5. Publish a yearly calendar of Alumni Advisory Board meetings and an on-line alumni newsletter. 6. Complete construction of the Fine Arts Building. 7. Submit QEP for review. 8. Host SACSCOC on site review committee. 9. Implement QEP.

2021-2022 1. Continue to study to determine the institutional employment needs for the college. 2. Continue to study to determine the college’s role in the region’s expanding social and cultural offerings. 3. Conduct a feasibility study for the addition of new programs. 4. Plan, organize, and carry out a successful Homecoming 2021 and host reunions. 5. Publish a yearly calendar of Alumni Advisory Board meetings and an on-line alumni newsletter.

277 Administrative Leadership IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: President/Executive Vice President Program/Unit: Administrative Leadership

College Purpose Statement(s): P1: To provide degree and certificate programs, delivered through traditional and distance education courses; that prepare students for continued studies or immediate employment; P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P4: To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment; P5: To provide employer-driven, industry-specific workforce education and training to business, industry, and Individuals; P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 – Technology; L4 – Marketing; L5 - Professional Development; L6 - Community Partnerships; L7 - Distance Learning; L8 – Resource Allocation; L9 - Communication

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.2 - Improve faculty advising; S1.3 - Improve student retention; S1.4 - Expand offerings and opportunities at off-campus sites; S1.5 - Increase enrollment through expanded student recruitment & marketing efforts; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs; S2.2 - Provide students with technology support necessary for their success; S2.4 - Achieve equity funding on the level and state level; S2.5 - Offer employee mentoring and professional development opportunities

Division Purpose Statement: The Administrative Leadership of Northeast Mississippi Community College is committed to the institution and to fulfilling the institutional goals along with long-range planning while continuing to maintain qualified personnel and guiding the college's participation in activities that promote campus, community, social and civic wellbeing. The college's executive administrators provide the broad management, which moves the institution forward providing specific management for the daily and orderly operations of the institution.

278 Administrative Leadership IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. To evaluate 1. All faculty and staff will be evaluated 1. All faculty and staff were 1. A new evaluation method is administration, faculty, annually by their supervisor based on the evaluated by their being developed for all and staff annually. (PLO) provided rubric. superior and evaluations employees. were filed in the Executive Vice President's office. 2. To provide effective 2. Through planning proposals submitted to 2. Five planning proposals 2. Employees were encouraged planning and guidance the monthly meeting of the were submitted to the during meetings to utilize the which helps to achieve the Administrative Council and bi-monthly monthly meeting of the planning process to make college's institutional meeting so f the President's Cabinet, Administrative Council changes at the college. purpose and goals. (PLO) effective planning and guidance will be and bi-monthly meetings reflected. of the President's Cabinet. 3. To increase funding for the 3. Through establishing formal lines of 3. President Ford met with 3. President Ford will spend college. (PLO) communication with local and state each local and state several weeks at the state officials, the college will receive official and discussed capitol lobbying for more increased funding. increasing community funding. college funding. 4. To offer professional 4. The Faculty/Staff Development 4. The Faculty/Staff 4. The Faculty Staff Development development Committee will develop professional Development Committee Committee was renamed the opportunities to development opportunities. developed a series of Professional Development administration, staff and professional development Committee. Individual divisions faculty. (PLO) opportunities for all will carry out professional employees. development in their content area next year in addition to campus wide opportunities provided by the college.

5. To guide the college’s 5a. The President will meet with the 5a. The President met with the 5a-b. The president will expand his participation in its Workforce Council to review and Workforce Council, contacts with the community. community role of promote economic development reviewed, and promoted promoting economic throughout the five county areas. economic development development and throughout the five- educational advancement. county area. (PLO) 5b. The President will visit with County of 5b. The President spoke at a Board of Supervisors in the five county monthly meeting with areas to discuss economic needs as well each of the five counties' as educational advancement. Board of Supervisors to discuss economic needs as

279 Administrative Leadership IE Plan 2016-2017

well as educational advancement. 6. To insure allocation of 6. Through the Needs Assessment Survey, 6. All divisions submitted 6. The Needs Assessment will be resources such as all divisions will submit areas of need for the Needs Assessment deployed again next year to personnel, facilities, and personnel, facilities, and funds. Survey for personnel, identify institutional needs. funds throughout facilities, and funds. Each departments/ divisions. department head met (PLO) with the budget committee to discuss their needs. 7. To improve enrollment 7. Records maintained through the Banner 7. Actual Numbers and 7. and retention practices. Dropguard System will indicate Results Adjusted for (PLO) improvement in enrollment and Enrollment: retention. Spring 2017 Enrollment: 3,204 Cutouts: 508 Class Withdrawals: 1108 College Withdrawals: 95 Absences: 27,676

Fall 2016 Enrollment: 3,341 Cutouts: 482 Class Withdrawals: 1,367 College Withdrawals: 122 Absences: 27,354 8. To improve computer 8a. Through the Campus Climate Survey Fall 8a. Through the Campus 8a-b. .-The Computer Center technology utilization. 2015, 90% of the college personnel Climate Survey Fall 2015, implemented ZenDesk for (PLO) responding will give an average 93.6% of the college tracking and closing work satisfaction rating of 3 or above (based personnel gave an average orders. upon Likert scale with 5 being highest) to satisfaction rating of 3 or the following item: "Computer Service above (based upon Likert work orders are processed in a timely scale with 5 being manner." highest) to the following item: "Computer Service work orders are processed in a timely manner."

280 Administrative Leadership IE Plan 2016-2017

8b. Through the Campus Climate Survey Fall 8b. Through the Campus 2015, 90% of the college personnel Climate Survey Fall 2015, responding will give an average 91.7% of the college satisfaction rating of 3 or above (based personnel responding upon Likert scale with 5 being highest) to gave an average the following item: "computer Center satisfaction rating of 3 or Services." above (based upon Likert scale with 5 being highest) to the following item: "computer Center Services."

9. To increase support and 9. Outreach to alumni through email, 9. Assessment criteria was 9. Assessment criteria was not participation in homecoming flyers, media coverage, and not measurable, so it has measurable, so it has been institutional activities hosting of events on campus to been revised for the 17-18 revised for the 17-18 year. including alumni. (PLO) encourage participation. year.

281 COMPUTER/TELECOMMUNICATIONS

The Computer and Telecommunications Services Division’s primary function is to maintain, expand and enhance computer and telecommunications support to all academic and administrative areas of the college. The division consists of a director, senior Oracle database manager, technology specialist, web master, telecommunications specialist and a computer technician. The systems maintained are the following: Administrative software system – Banner, telephone system – Free PBX, email systems – Microsoft Office 365 (faculty/staff/students), web servers, ID card and Meal plan.

2016-2017 Accomplishments: 1. Issued 602 iPads. 2. Upgraded two aging server platforms hosting 10 virtual servers. 3. Implemented the Banner Mobile App enabling students to register, view grades, etc. from a mobile device. 4. Implemented Touch ID (fingerprint) logon for students using capable mobile devices. 5. Implemented Elucian Attendance Tracking (replacing DropGuard) for faculty. 6. Configured and installed a separate Internet connection (C-Spire) for load-balancing dorm and wireless networks. 7. Configured and implemented DegreeWorks (replacing CAPP) for administering student academic progress in a TEST environment. Set to begin production upon completion of training in November 2017. 8. Began hardware and software conversion for Oracle 12c and Banner 9.

Five-Year Projections: 2017-2018 1. Migrate Oracle to 12c for Banner 9 2. Migrate Banner platform to Linux RedHat Enterprise 3. Upgrade outdoor wireless infrastructure 4. Replace Metro-Ethernet with AT&T Switched Ethernet MCCB 5. Install networked, synchronized campus clock system to satellite campuses 6. Enhance redundant network for Auto Fail-Over 7. Upgrade wireless infrastructure to 802.X standard

2018-2019 1. Add additional personnel 2. Review cell and GPS technology platform for local and remote campuses 3. Upgrade remaining modules of administrative system to Banner XE 4. Cross-training 5. Conduct security audit

2019-2020 1. Evaluate personnel needs 2. Upgrade administrative system hardware 3. Upgrade virtual server platform 4. Evaluate GPS technology

2020-2021 1. Evaluate distance learning environment 2. Cross-training 3. Evaluate wireless infrastructure

2021-2022 1. Employ additional personnel 2. Evaluate administrative software effectiveness 3. Enhance Metro-Ethernet to 100GB between satellite campuses and cloud

282 Computer/Telecommunications Services IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President Program/Unit: Computer/Telecommunications Services

Long-Range Goal(s): L3 – Technology; L5 - Professional Development; L9 - Communication

Short-Term Goal(s): S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs; S2.2 - Provide students with technology support necessary for their success; S2.5 - Offer employee mentoring and professional development opportunities.

Division Purpose Statement: Computer Services Division is to maintain, expand, and enhance computer/telecommunications support to all academic and administrative areas of the college.

283 Computer/Telecommunications Services IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students, faculty, staff and 1a. Through the Campus Climate Survey, 1a. Through the Campus 1a-c. It was decided to continue to administration will be faculty, staff and administration will rate Climate Survey Fall 2016, support faculty, staff and satisfied with the services a satisfaction level of 3.75 or above on a faculty, staff and students as in the past. Faculty provided by this division. 1-5 rating scale with 5 being the highest administration rated a and staff will be provided up- (PLO) on the service "Computer Center 4.49 on the item, "The to-date information and Services." process for submitting students will be issued eMail computer service work accounts upon acceptance to orders is adequate" on a the college. rating scale with 5 being the highest services 1b. Through the Campus Climate Survey, 1b. Through the Campus faculty, staff and administration will rate Climate Survey Fall 2016, a satisfaction level of 3.75 or above on a faculty, staff and 1-5 rating scale with 5 being the highest administration responded on the service "Campus with a rate of satisfaction telephone/voice/mail service" level of 4.30 on a 1-5 rating scale with 5 being the highest on the service "Campus telephone/voice mail service." 1c. Through the Campus Climate Survey, 1c. Through the Student faculty, staff and administration will rate Satisfaction Inventory a satisfaction level of 3.75 or above on a Survey Spring 2017, 1-5 rating scale with 5 being the highest students responded with on the service "Computer Services (in the a satisfaction level of 6.28 classroom)." on a 1-7 rating scale with 7 being he highest on the service "Computer Labs are adequate and accessible."

2. Downtime of computer 2. System log records will show that access 2. April 24, 2017 Web site 2. Will perform web site upgrades access will be minimal. to the administration Software System down due to upgrade in a test environment before (PLO) (Banner) and office applications such as incompatibility (rollback live implementation. eMail, internet, etc. will have less that 2 required) interruptions per month.

284 Computer/Telecommunications Services IE Plan 2016-2017

3. Provide up-to-date 3. Through active participation in 3. Computer Services 3. Through the training activities, technology throughout the workshops, trade shows, annual personnel participated in the Computer Services campus. (PLO) conferences and state meetings, the following activities to personnel accomplished the Computer Center personnel will be able assist the institution in following: to assist the institution in procurement of procuring the latest • Applied upgrades to the latest technology. technology administrative software • Monthly Technology (Banner) Contacts Meeting - Staff • Configured latest Banner XE attending - 1 and Banner Mobile apps • Creating Futures Through • Support Microsoft 365 for Technology Conference - faculty and students Staff attending - 2 • Began migration of Single Sign • Mississippi Computer On for eMail and Canvas to Center Directors Meeting - Elucian Solution Staff attending - 1 • Support campus-wide iPad • Mobile Learning initiative Conference - Staff attending - 2 • MCCB Summer Data Conference - Staff attending - 1 • Apple Academy - Staff attending - 1 • Apple Distinguished Educator Institute - Staff attending - 1 • South By Southwest EDU - Staff attending - 1

4. Faculty and staff will be 4. At least one workshop will be offered 4. The following training 4. As a result of the training provided with on-going during the academic year in refreshing or sessions were provided provided: training on the training (new/existing) faculty on the using the Northeast Staff • New faculty can use Microsoft administrative software administrative software system. Development Center Office products to system. (PLO) (Ramsey Hall): communicate electronically. • Banner for new Division • Faculty can implement the use Heads & Staff of handheld devices such as • iPad Tips and Tricks for iPads and eBooks in the Students classroom. • iOS 9 Updates • Students can communicate

285 Computer/Telecommunications Services IE Plan 2016-2017

• Mobile Learning with faculty and interact in the • DegreeWorks Training classroom using mobile • Tech Tuesday News Letter devices. • Division Heads can use appropriate Banner functionality for administrative purposes.

5. Online Work Order 5. Through the NEMCC Online Work Order 5. From July 2016 - June 5. Computer Services will requests will be completed Processing System records will show that 2017 there were 941 continue to employ help desk within 3 working days of 90% of the requests will be completed work orders for Computer software (Zendesk) within the the time of the request. within 3 working days. Services. The average Division as well as the (PLO) completion time for work centrally-located Help Desk orders was 19.18 working (Frank Haney Union). The Help hours. Those exceeding Desk will be manned by the 3 day turnaround computer technology students marker were due to participating in the institution's conflicts with holidays, Work-Study program. partial shipments, backorders and duplicate requests.

286 FACILITIES AND MAINTANENCE

The primary purpose of the Facilities, Operations, and Transportation (which includes Buildings, Grounds, and Transportation) is to provide, in a reasonable time frame an attractive, clean, and safe physical environment conducive to achieving the stated purpose of the college.

2016-2017 ACCOMPLISHMENTS: 1. Hines Hall – Removed pine trees, planted sod, cleaned gutters 2. Hines Hall – Replaced HVAC piping throughout building 3. Hines Hall – Replaced condensing fans on chiller 4. Hines Hall – Removed old landscape plants 5. Hines Hall – Replaced carpet and removed loose asbestos tiles 6. Seth Pounds – Researched water leak 7. Seth Pounds – Installed new LED wall packs 8. Cartwright Hall – Worked with Engineer and Contractor to solve heating water problem 9. Hargett Hall – Cleaned exterior 10. Hargett Hall – Repaired chiller 11. Hargett Hall – Prepared room for new Autoclave 12. Wright Hall – installed condensing fans on chiller 13. Vo-Tech – New drainage system installed 14. Vo-Tech – Cleaned scuppers: 15. 1102 College St – Phase two renovation completed 16. 1102 College St – Replaced and corrected drain line from front commode 17. 1102 College St - Replaced front walk – installed hand rail 18. Frank Haney Union – Cleaned vent hoods 19. Frank Haney Union – Clean out grease trap monthly 20. Tennis Courts – Replaced net support 21. Tiger Stadium – Repaired drainage leak by concession stand 22. Tiger Stadium – installed new banners 23. Tiger Stadium – Painted stadium trim and press box 24. Tiger Stadium – Repaired concession stand ice machine 25. Tiger Stadium – Replaced trim on observation tower (Practice Field) 26. Bonner Arnold – Installed new bleachers 27. Bonner Arnold – Installed LED light on court 28. Bonner Arnold – Repaired ceilings 29. Bonner Arnold – Refinished gym floor 30. Sports Fields – Maintained all sports field 31. Field House – Repaired visitor locker room HVAC 32. Anderson Hall – Replaced hot water heater 33. Anderson Hall – Replaced condensing fans on chiller 34. 700 Jefferson – Renovation of home 35. 107 Frank St – Prepared house for new tenant 36. 203 Ellis – Renovation of home 37. 209 Ellis – Relocated power pole – Repaired HVAC system 38. Frank Haney Union – installed new LED wall packs 39. Frank Haney Union – replaced office carpet 40. Frank Haney Union – Prepared room for new occupant 41. Burgess – Installed large fan 42. Burgess – Installed bicycle racks 43. Burgess – completed renovation of locker rooms 44. Burgess – Repaired leaks to HVAC system 45. Bus Shop – Replaced failed overhead door 46. Bus shop – cleaned shop – threw away outdated supplies 47. Bus shop – cleaned office 48. Bus Shop – Replaced hydraulic cylinder on SkyTrak 49. Bus Shop – Bus repairs (MANY) 50. Bonner Arnold Coliseum – Prepared facility for graduation 51. Ramsey Hall – Balanced AHU 2

287 52. Ramsey Hall – Replaced compressor in STULZ unit that serves server room 53. Ramsey Hall – installed damper in Human Resources 54. Ramsey Hall – Replaced fountain filter pump 55. Ramsey Hall – Replaced 5 failed glass units 56. NE New Albany – Repaired HVAC Unit 57. NE New Albany – Repaired gutters, covered walkway and commode 58. Campus – Repaired various items on campus from wind damage 59. Campus – Updated signage 60. Campus – Bi-annual boiler inspections 61. Campus – replaced annual flower beds 62. Campus – Elevator Inspection completed 63. Campus – Corrected violations from Elevator inspection 64. Campus – installed and repaired sprinkler systems 65. Campus – cut and removed many trees 66. Campus – Annual inspection of Fire Extinguishers 67. Campus – Replaced HVAC filter quarterly 68. Campus – Conducted PMs for chillers and boilers 69. Campus – Renewed contract for monthly pest control 70. Campus – Repaired ADA automatic doors 71. Campus – Installed LED lights as they failed 72. Campus – Repaired locks and doors 73. Campus – Repaired outside lights, Cobra head, FB filed lights and practice filed lights 74. Campus and sports fields – Repaired irrigations systems 75. Campus – Replaced ceiling tiles 76. Campus – Cleaned carpet in dorms and other buildings 77. Campus – Repaired HVAC systems on campus 78. Campus – Replaced screens and doors 79. Campus – Replaced lights and ballasts – replace with LED where practical 80. Campus – Renewed Filter Service contract 81. Dorms – Replaced and repaired commodes tub spouts, tub drains and showers 82. Dorms – Replaced emergency lights 83. Dorms – Replaced broken glass 84. Dorms – Cleaned rooms for sports and band camps 85. Dorms – Replaced 11 damaged restroom doors

FIVE-YEAR PROJECTIONS: 2017-2018 1. Continue repairing sidewalks throughout Campus. 2. Continue improving drainage campus wide 3. Continue to address issues and repairs for the New Student Services bldg. (Ramsey Hall). 4. Continue renovating Dorms as needed. 5. Continue to construct and address issues and repairs for the New Field House (New Sports Complex). 6. Expand and improve the Sprinkler System Campus wide.

2018-2019 1. Continue repairing sidewalks throughout Campus. 2. Continue improving drainage campus wide. 3. Continue to renovate dorms as needed. 4. Continue to address issues and repairs for the New Field House (New Sports Complex). 5. Construct the Cultural Arts Center. 6. Expand and improve the Sprinkler System Campus wide.

2019-2020 1. Continue repairing sidewalks throughout Campus. 2. Continue improving drainage campus wide. 3. Continue to construct the Cultural Arts Center. 4. Continue to renovate Dorms as needed. 5. Expand and improve the Sprinkler System Campus wide. 6. Evaluate condition of Maintenance Buildings (repair and replace as necessary).

288

2020-2021 1. Continue repairing sidewalks throughout Campus. 2. Continue to address issues and repairs for the Cultural Arts Center. 3. Continue improving drainage campus wide. 4. Continue renovating Dorms as needed. 5. Expand and improve the Sprinkler System Campus wide. 6. Evaluate condition of the Bus Shop Building (repair and replace as necessary).

289 Facilities and Maintenance IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President Program/Unit: Facilities and Maintenance

College Purpose Statement(s): P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L8 - Resource Allocation

Short-Term Goal(s): S2.3 - Improve security and safety

Division Purpose Statement: The primary purpose of Physical Plant Operations is to provide in a reasonable time frame an attractive, clean, and safe physical environment conducive to achieving the stated purposes of the college.

290 Facilities and Maintenance IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. To provide institutional 1a. Facility and Maintenance work orders 1a. Month - Number of Work 1a. Most work orders received maintenance within will be reviewed and evaluated daily by Orders - Percent were completed within 3 to 5 budgeting constraints. the Director of Facility Operations. After Completed in 3-5 days: working days. Prohibited (PLO) meeting with the staff, the Director will July – 19 – 96%, delays include parts prioritize the work orders. 92% of the Aug. – 244 – 97%, availability. approved work orders submitted each Sept. – 311 – 92%, month will be closed out within 3-5 Oct. – 19 – 95%, working days. Nov. – 179 – 96%, Dec. – 121 – 93%, Jan. – 322 – 97%, Feb. – 219 – 96%, Mar. – 127 – 92%, Apr. – 163 – 98%, May. – 111 – 95%, Jun. – 84 – 96% 1b. Through analyzed responses of the 1b. Through analyzed 1b. Response rates did improve and Campus Climate Survey, December 2015 responses of the Campus the Director of Facilities and administered in the Fall of 2015, 80% of Climate Survey December Maintenance will monitor this the faculty, staff, and administration will 2016, 68.8% of the process. give an overall satisfaction rating of 4 or faculty, staff, and above to the item "Facilities and administration responded maintenance work orders are processed to the item "Facilities and in a timely manner." maintenance work orders are processed in a timely manner," and gave an overrating of 3.78, compared to last year's results of 57.1% (3.81). 2. Improve Security and 2a. Through analyzed responses of the 2a. Through analyzed 2a-d. Facility Operations continue safety. (PLO) Summary of Student Satisfaction responses of the Summary to assess needed upgrades to Inventory, students responding will give of Student Satisfaction buildings and grounds to an overall satisfaction rating of 5 or Inventory Spring 2017, improve campus safety for above to the item "The campus is safe students responding faculty, staff, and students. and secure for all students." reported an overall satisfaction rating of 6.27 to the item "The campus is safe and secure for all

291 Facilities and Maintenance IE Plan 2016-2017

students," compared to the national mean of 5.82.

2b. Through analyzed responses of the 2b. Through analyzed Summary of Student Satisfaction responses of the Summary Inventory, students responding will give of Student Satisfaction an overall satisfaction rating of 5 or Inventory Spring 2017, above to the item "Parking lots are well- students responding lighted and secure." reported an overall satisfaction rating of 6.02 to the item "Parking lots are well-lighted and secure," compared to the national mean of 5.42. 2c. Through analyzed responses of the 2c. Through analyzed Campus Climate Survey, 80% of the responses of the Campus faculty, staff, and administration will give Climate Survey Fall 2016, an overall satisfaction rating of 4 or 88.7% of the faculty, staff, above to the item "Northeast Campuses and administration are handicapped accessible." reported an overall satisfaction rating of 4.30 to the item "Northeast Campuses are handicapped accessible." 2d. Through analyzed responses of the 2d. Through analyzed Campus Climate Survey, 80% of the responses of the Campus faculty, staff, and administration will give Climate Survey Fall 2016, an overall satisfaction rating of 4 or 81.3% of the faculty, staff, above to the item "Campus Safety". and administration reported an overall satisfaction rating of 4.14 to the item "Campus Safety". 3. To be in compliance with 3. Following inspections from the 3. This Fiscal Year we did 3. The annual safety inspections all local, state, and federal appropriate local, state and/or federal not receive an inspection on the NE Elevators revealed safety health regulations. officials, a result of "no findings" should from a local, state or non-compliance related issues (PLO) be received. federal officials. However; resulting in additional funds we did receive an which will be addressed in next inspection from the year's budget.

292 Facilities and Maintenance IE Plan 2016-2017

Elevator Safety Inspection Services. Inc. In the State of Mississippi, in order to receive a certificate to operate your elevator, safety inspections are required by law to be performed on an annual basis. 4. To provide and maintain 4a. Twice a year, the Assistant Director of 4a. The inspection found the 4a-c. 95% of the buildings clean buildings. (PLO) Facility Operations (Brandon Elliott) will buildings were kept clean inspected received an overall conduct an unannounced inspection of and neat. rating of "Good" or "Excellent." twenty-five (25) buildings on the NE There are areas of concern: campus. Brandon likes to walk with the • Corners being dirty custodian of the building for the • Cleanliness of the baseboards inspection. He checks the following areas • Spider webs outside of the in each building: Entrance way, hallways, building (entry ways) walls, floors, restrooms, stairways, • Cleanliness of mats as you windows, doors, storage closets, trash come into a building containers, elevators, floor drains, air • Windows being dirty vents, water fountains, and the outside • General restroom cleanliness appearance of the building. He rates the To assist in the Custodians' Buildings using the following scale: buildings, the following equipment Excellent, Good, Fair, Poor, or Not was purchased: Applicable. • Maid's Cart with Bay 4b. Through analyzed responses of the 4b. Through analyzed • Edge - HD Square Machine Campus Climate Survey Fall 2015, eighty responses of the Campus • Sensor Vacumn Cleaners percent (80%) of the faculty, staff and Climate Survey Fall 2016, (several) administration will give an overall 87.3% of the faculty, staff • Mop Bucket Combo satisfaction rating of 4 or above to the and administration • New Garbage containers item "Custodial Services." responded with an overall (several) satisfaction rating of 4.31 to the item "Custodial • Marshall Classic Containers (2) Services." • Tennant VWD 15-gal Wet Vac's 4c. Through analyzed responses of the 4c. Through analyzed w/Wand Kit Campus Climate Survey Fall 2015, eighty responses of the Campus • Unger Window cleaning kits percent (80%) of the Faculty, staff and Climate Survey Fall 2016, w/buckets administration will give an overall rating 84.8% of the Faculty, staff • Carlisle Utility Duty Tilt Truck - of 4 or above to the item "Building and and administration Black

293 Facilities and Maintenance IE Plan 2016-2017

Grounds Maintenance." responded with an overall Equipment Repaired: Vacuum rating of 4.13 to the item Cleaners "Building and Grounds Maintenance."

5. To provide an attractive 5a. Through analyzed responses of the 5a. Through analyzed 5a-b. To assist in an attractive campus (SLO) Campus Climate Survey Fall 2015, eighty responses of the Campus campus, the following was percent (80%) of the faculty, staff and Climate Survey Fall 2016, accomplished. administration will give an overall 96.1% of the faculty, staff Daily maintenance and landscaping satisfaction rating of 4 or above to the and administration will be performed on the item "The overall appearance of the responded with an overall grounds and buildings: campus is pleasing." satisfaction rating of4.48 • Grass was mowed. 5b. Through analyzed responses of the to the item "The overall • Weed eating was performed. Camus Climate Survey Fall 2015, eighty appearance of the campus • Trees trimmed, removed and percent (80% of the faculty, staff and is pleasing." cleaned up. administration will give an overall • Sprinklers were maintained and satisfaction rating of 4 or above to the installed. item "Building and Grounds • Stumps were grinded. Sidewalks Maintenance". 5b. Through analyzed were refinished. responses of the Camus • Football Fields (both) were top Climate Survey Fall 2016, dressed. 84.8% of the faculty, staff • Irrigation system was repaired and administration throughout campus. responded with an overall • Chemicals were purchased and satisfaction rating of 4.13 put out on the grounds: MESA to the item "Building and Fertilizer, Revolver, Ryegrass Grounds Maintenance". Futera, Terrazol Fungicide, Perennial Rye Grass, Image Herbicide, Ranger Pro, Barricade, Vessell, Weedstop w/dimension, Ronstar, Snapshot, Pendulum, Azalea cam rhod food, Ferromec. Ant killer, Round-up, Bags of Pelletized Lime, Envoke Herbicide. • Flower beds were planted and maintained: pallets of Bermuda sod, Viola 29 Red Wing, Osmocote , Viola's flowers, 4"

294 Facilities and Maintenance IE Plan 2016-2017

lantana, Lantana Boston Ferns, Mums, Pansies, Asiatic Jasmine, Hameln Fountain Grass, Mando Grass, Big Blue Liriope, K.O. Roses, Fashion Azalia's, Rolls of Pine Straw. • New Equipment purchased: Carry All II Golf Cart, Tractor 6. To maintain vehicles to 6a. Through the review of the trip ticket 6a-b. Month # of Requisitions 6a. Most vehicles' requisitions for meet the transportation forms, 95% of vehicular maintenance completed in 3-5 days, repairs received were needs of the college requests will be performed within five Percent (%): completed within three (3) to personnel. (PLO) working days. July-107-97% five (5) working days. Delays Aug-121-98% are due to having parts shipped Sept-87-96% or delays for outside repairs - Oct-113-97% labor to fix the vehicles. 6b. A monthly Transportation Expenditures Nov-52-96% 6b. Monthly report is distributed, Report will be compiled and reviewed Dec-14-99% upon request, to Executive Vie- upon request by Executive Vice President Jan-111-98% President Craig-Ellis Sasser, Craig-Ellis Sasser, Chris Murphy, and Feb-91-97% Chris Murphy and Mark Mark Hatfield. Mar-57-97% Hatfield. Apr-191-96% May-53-98% June-70-97% 6c. Through analyzed responses of the 6c. 73.9% of the Faculty, Staff 6c. The Bus Shop personnel Campus Climate Survey December 2015, and Administration cleaned vehicles, performed eighty percent (80%) of the faculty, staff responded to routine maintenance, and and administration will give an overall "Transportation (Bus repaired vehicles . They also satisfaction rating of 4 or above to the Shop) gave an overall ordered parts and repaired the item "Transportation (Bus Shop)." rating of 4.16. mowers.

7. Improve Campus Life 7. Through analyzed responses of the 7. Through analyzed 7. The Facility Operations (PLO) Student Satisfaction Inventory, students responses of the Student Department continued to responding will give an overall Satisfaction Inventory landscape, build, and maintain satisfaction rating of 5 or above (based Spring 2017, students the campus in order to further on a 7-point scale) to the item "Campus responded with an overall improve the general condition Appearance." importance rating of 6.17 of the campus. (based on a 7-point scale) to the item "Campus

295 Facilities and Maintenance IE Plan 2016-2017

Appearance" compared to the national mean of 5.27.

296 FINANCE & FISCAL OPERATIONS

The Division of Finance and Fiscal Operations consists of the Business Office, including Payroll, General Ledger Accounting, Student Accounts Receivable, Grant and Contract Accounting; Purchasing; Accounts Payable; Inventory Control; Institutional Printing and Mail, or the Nzone; Bookstore; and Food Service.

2016-2017 Accomplishments: 1. Received an Unqualified Opinion on the college's financial statements. 2. Received a commendation from the Mississippi State Auditor as a result of the unqualified opinion on the college's financial statements. 3. Trained new employees and new budget managers on Banner Finance and Purchasing modules. 4. Processed all college payrolls, monthly reports, quarterly reports and W-2s on time and without error. 5. Completed required local, state, and federal reporting for financial data, including audit report, budget, and MBR in a timely manner. 6. Employees attended various training seminars in a variety of topics regarding business office operations. 7. Maintained compliance with accounting and auditing regulations. 8. Continued to refine, along with the Executive Vice President's Office, the implementation of the college's textbook initiative through Canvas, the LMS for the college. 9. Implemented a Point Management system for more cost effective use of printers.

Five-Year Projections: 2017-2018 1. Maintain compliance with accounting and auditing regulations, including practices to ensure an unqualified opinion on the audited financial statements. 2. Evaluate and implement, if needed, a purchasing card system for the College. 3. Evaluate and implement as needed Evisions (Banner partner) products that will enhance form processing, and research/report writing. Form processing and research/report writing products will be reviewed in coordination with other departments. 4. Evaluate budgeting module within Banner. Implement if needed. 5. Evaluate and implement Archive/Purge process within Banner Finance. 6. Evaluate and procure, if necessary, a fixed asset management system that includes depreciation. 7. Establish procedures by which all student communications will be handled via electronic medium. Implement, if feasible. 8. Evaluate the process for providing 1098Ts online, implement if feasible. 9. Evaluate contractual agreement for campus-wide cable television services. Coordinate with Residential Student housing Department to ensure the College maintains the best service at the most economical price. 10. Increase student fee payment via College website. 11. Implement electronic file storage for financial records. 12. Evaluate and implement, if feasible, permanent Business Office, Accounts Receivable, and Bookstore services at the College’s remote locations, as needed. 13. Evaluate computers and equipment and software in the Finance Division and replace or upgrade as needed. 14. Evaluate Banner Finance to determine more efficient and effective use of the software, especially in relation to purchasing, receiving and accounts payable. Implement workflows and processes as needed. This would include training. 15. Evaluate workloads in the Finance Division to determine the need for additional staff.

297 2018-2019 1. Maintain compliance with accounting and auditing regulations, including practices to ensure an unqualified opinion on the audited financial statements. 2. Evaluate computers and equipment and software in the Finance Division and replace or upgrade as needed. 3. Evaluate utilization and cost savings of College purchase cards. Adjust process as needed. (If a purchasing card system is implemented.) 4. Evaluate Banner Finance to determine more efficient and effective use of the software. Implement workflows and processing as needed. Also consider "add-on" modules from other vendors. 5. Hire additional staff as determine by evaluation by workloads in the Finance Division.

2019-2020 1. Maintain compliance with accounting and auditing regulations, including practices to ensure an unqualified opinion on the audited financial statements. 2. Evaluate computers and equipment and software in the Finance Division and replace or upgrade as needed. 3. Evaluate, and adjust, as needed, workflow processes with the Division of Finance. 4. Evaluate Banner Finance to determine more efficient and effective use of the software. Implement workflows and processing as needed. Also consider "add-on" modules from other vendors. 2020-2021 1. Maintain compliance with accounting and auditing regulations, including practices to ensure an unqualified opinion on the audited financial statements. 2. Evaluate computers and equipment and software in the Finance Division and replace or upgrade as needed. 3. Evaluate, and adjust, as needed, workflow processes with the Division of Finance. 4. Evaluate Banner Finance to determine more efficient and effective use of the software. Implement workflows and processing as needed. Also consider "add-on" modules from other vendors. 2021-2022 1. Maintain compliance with accounting and auditing regulations, including practices to ensure an unqualified opinion on the audited financial statements. 2. Evaluate contractual agreement for campus-wide cable television services. Coordinate with Residential Student Housing Department to ensure the College maintains the best service at the most economical cost. 3. Evaluate computers and equipment and software in the Finance Division and replace or upgrade as needed. 4. Evaluate contract for duplicating equipment; upgrade equipment as needed. 5. Evaluate office space of Business Office functions to ensure workplace efficiency and comfort and to enable customer service.

298 Auxiliary Services (Bookstore/Cafeteria) IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Finance Program/Unit: Auxiliary Services (Bookstore/Cafeteria)

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L9 - Communication

Short-Term Goal(s): S1.3 - Improve student retention; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs; S2.5 - Offer employee mentoring and professional development opportunities

Division Purpose Statement: To provide cafeteria services, textbooks, supplies, electronics and other materials to the students, faculty, and staff of the college.

299 Auxiliary Services (Bookstore/Cafeteria) IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. To provide services to 1a. Through the Student Satisfaction 1a. Through the Student 1a-b. During FY16, the college assist students and college Inventory, students responding will give Satisfaction Inventory ended its contract with the personnel in obtaining a 5 or above satisfaction level rating to Spring 2017, students Bookstore operator and began required textbooks and "Bookstore staff are helpful" (with 7 responded with a 6.15 in-house operations. Staff will supplies on a timely and being the highest rating). satisfaction level rating to closely monitor Bookstore convenient schedule. "Bookstore staff are operations and survey results (PLO) helpful," compared to the to determine any other course national satisfaction mean of action as deemed necessary. of 5.59 (with 7 being the highest rating). 1b. Through the Campus Climate Survey, 1b. Through the Campus college personnel (faculty, staff, and Climate Survey Fall 2016, administration) responding will give a 4 college personnel (faculty, or above satisfaction level rating (with 5 staff, and administration) being the highest rating) on "Bookstore." responded with a 3.97 satisfaction level rating (with 5 being the highest rating) on "Bookstore," as compared to 3.14 for Fall 2015. 2. To provide cafeteria 2a. Through the Residential Life Survey, 2a. . Through the Residential 2a-b. The Vice President of Finance services that meet the students responding will give a 4 or Life Survey January 2017, continued dialogue with the needs of students and above satisfaction level rating (with 5 students responded with cafeteria services provider in college personnel. (PLO) being the highest rating) on "The the following satisfaction order to enhance the cafeteria staff was friendly, clean, rating (with 5 being the student/staff dining experience efficient, and responsive to customer highest rating) on "The to capitalize on increased needs," " The cafeteria food bars are cafeteria staff was satisfaction ratings. Future stocked, clean, and well prepared," and friendly, clean, efficient, plans include optional locations "Overall, I feel the food service and responsive to and service times as funded is experience was positive." customer needs" (4.21); available. "The cafeteria food bars are stocked, clean, and well prepared" (4.14); "The cafeteria meal hours fit my schedule" (4.13); and "Overall, I feel the food service experience

300 Auxiliary Services (Bookstore/Cafeteria) IE Plan 2016-2017

was positive" (4.11). 2b. Through the Campus Climate Survey, 2b. Through the Campus college personnel (faculty, staff, and Climate Survey Fall 2016, administration) responding will give a 4 or college personnel (faculty, above satisfaction level rating (with 5 being staff, and administration) the highest rating) on "Food Services responded with a 3.90 (Cafeteria)." satisfaction level rating (with 5 being the highest rating) on "Food Services (Cafeteria)." 3. Auxiliary Services will be 3. Sufficient resources will be budgeted to 3. A review of the budget 3. Continued dialogue with provided adequate provide adequate physical resources to and financial records of Cafeteria operator about how physical resources in order maintain operations of the auxiliary the college shows areas for continued to best serve students. services, based on continual dialogue adequate resources were improvements and future (PLO) with food service and bookstore provided to maintain expansion of cafeteria facilities operator. auxiliary operations. The to better serve the students, cafeteria facilities were faculty, staff, and community. renovated to provide a The VP of Finance will healthier work coordinate operations with the environment. Bookstore Manager to ensure all needs are met.

301 Business Office/Student Services IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Finance Program/Unit: Business Office/Student Services

Long-Range Goal(s): L1 - Quality Student Outcomes; L8 - Resource Allocation; L9 - Communication

Short-Term Goal(s): S1.3 - Improve student retention; S1.4 - Expand offerings and opportunities at off-campus sites.

Division Purpose Statement: To provide accurate, helpful, friendly business services to students, faculty, and staff of the college.

302 Business Office/Student Services IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Provide accurate, reliable, 1a. Through the Survey of Student Inventory, 1a. Through the Survey of 1a-f. The Vice President of Finance useful, convenient students will respond with a 5 or above Student Inventory Spring continues to evaluate all business services to the satisfaction level rating (7 point scale) to 2017, students responded aspects of the Business Office students at a satisfactory the item, "There are convenient ways of with a 6.22 satisfaction to ensure reliable, accurate, and level. (PLO) paying my school bill." level rating (7 point scale) useful services to students. to the item, "There are Processes are continually convenient ways of paying reviewed seeking my school bill." improvements to better service 1b. Through the Survey of Student Inventory, 1b. Through the Survey of the students. students will respond with a 5 or above Student Inventory Spring satisfaction level rating (7 point scale) to 2017, students responded the item, "The business office is open with a 6.28 satisfaction during hours which are convenient for level rating (7 point scale) most students." to the item, "The business office is open during hours which are convenient for most students." 1c. Through the Survey of Student Inventory, 1c. Through the Survey of students will respond with a 5 or above Student Inventory Spring satisfaction level rating (7 point scale) to 2017, students responded the item, "Higher one Refund Services are with a 6.14 satisfaction clear, effective, and user-friendly." level rating (7 point scale) to the item, "BankMobile Refund Services are clear, effective, and user- friendly." 1d. Through the Survey of Student Inventory, 1d. Through the Survey of students will respond with a 5 or above Student Inventory Spring satisfaction level rating (7 point scale) to 2017, students responded the item, "I am aware of the three with a 6.25 satisfaction Financial aid refund options." level rating (7 point scale) to the item, "I am aware of the three Financial aid refund options."

303 Business Office/Student Services IE Plan 2016-2017

1e. Through the Survey of Student Inventory, 1e. Through the Survey of students will respond with a 5 or above Student Inventory Spring satisfaction level rating (7 point scale) to 2017, students responded the item, "Billing policies are reasonable." with a 6.19 satisfaction level rating (7 point scale) to the item, "Billing policies are reasonable." 1f. Through the Off-Campus Sites Student 1f. Through the Off-Campus Survey, 90.0% of the students will Sites Student Survey respond with satisfied and very satisfied Spring 2017, 90.0% of the to the item, "Business Office (Billing and students will respond Fee Payment)." with satisfied and very satisfied to the item, "Business Office (Billing and Fee Payment)." 2. College personnel will be 2a. Through the Campus Climate Survey, 2a. Through the Campus 2a-b. The Vice President of Finance satisfied with the Business college employees will respond with a Climate Survey Fall 2016, continues to evaluate all Office/Student Services. 4.00 or above satisfaction rating (5 point college employees aspects of the Business Office (PLO) scale) to the college service items, responded with a 4.45 to ensure reliable, accurate, and "Personnel and Payroll" and "Business satisfaction rating (5- useful services to college Office." point scale) to the college personnel. service items, "Personnel and Payroll" and 2b. Through the Campus Climate Survey, "Business Office." college employees will respond with a 2b. Through the Campus 4.00 or above satisfaction rating (5 point Climate Survey Fall 2016, scale) to the college service items, college employees "Northeast students are provided with responded with a 4.34 high quality Student Services satisfaction rating (5 point (Admissions, Records, Financial Aid, scale) to the college Business Office)." service items, "Northeast students are provided with high quality Student Services (Admissions, Records, Financial Aid, Business Office)."

304 Finance IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Finance Program/Unit: Finance

College Purpose Statement(s): P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L5 - Professional Development; L8 - Resource Allocation

Short-Term Goal(s): S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs, S2.4 - Achieve equity funding on the level and state level, S2.5 - Offer employee mentoring and professional development opportunities.

Division Purpose Statement: To insure that all accounting practices and records are maintained in accordance with generally accepted accounting principles, state and federal laws and regulations, state audit department requirements, and grant requirements, as applicable.

305 Finance IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Financial systems and 1. Institution will receive an unqualified 1. An unqualified opinion 1. The Vice President of Finance practices will be audit opinion on the audited financial was issued on the obtains appropriate Continuing maintained in accordance statements, indicating accurate, reliable, college's financial Professional Education (CPE) with generally accepted and compliant financial systems statements. Further, the annually, by attending various accounting principles. practices. reports on internal conferences and programs, to (PLO) control and legal stay up-to-date on all compliance show no laws/regulations changes and findings. adopted current financial and reporting procedures to ensure receiving an unqualified opinion on the college's financial statements. The VP of Finance also monitors interpretations, rulings, and announcements from the State Auditor of Mississippi, and complys with those announcements, as appropriate. 2. All grants, including 2. Institution will receive no exceptions to 2. Results of the institution's 2. Staff annually reviews financial financial aid, will be generally accepted accounting principles external independent and compliance aspects of maintained in accordance or to regulations set forth by granting audit show an Unqualified grants to the college to ensure with restrictions and agencies during true annual audit or Opinion on the financial all expenditures meet the regulations set forth by the during any grant program review. statements and no requirements specified under donors and in accordance exceptions regarding applicable grant regulations. with generally accepted generally accepting Also, the Finance Division accounting principles. accounting principles, requests and receives copies of (PLO) internal control matters, all grants for review and or compliance with compliance. applicable federal and state compliance requirements.

306 NZone IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Finance Program/Unit: NZone (Institutional Printing/Mailing/Central Office)

College Purpose Statement(s): P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L3 – Technology; L8 - Resource Allocation

Short-Term Goal(s): S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs.

Division Purpose Statement: To provide institutional Printing/Mailing provides equipment and assistance needed to meet campus printing volume and campus mail volume.

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Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Provide efficient processes 1a. Conduct a review of monthly printing 1a. Printing records reflected 1a-b. Although institutional to properly manage reports to track usage of campus a high use of institutional printing continues to receive campus printing. (PLO) printing. duplicating and printing high ratings, all copiers on within instructional campus were upgraded with programs and the latest technology to provide administrative offices. better printing and copier 1b. Through the Campus Climate Survey, 1b. Through the Campus services. college personnel responding will give a Climate Survey, college 4 or above satisfaction level rating on the personnel responded with item, "Duplicating/Print Shop." a 4.31 satisfaction level rating on the item, "Duplicating/Print Shop." 2. Provide an efficient postal 2a. Through the Campus Climate Survey, 2a. Through the Campus 2a-b. Mailroom operations were center that will process college personnel will give a 4 or above Climate Survey, college reviewed periodically mail daily. (PLO) satisfaction level rating on "Nzone – personnel responded with throughout the year to ensure Campus Mail Service/Central Office." a 4.33 satisfaction level the most effective and efficient rating on "Nzone-Campus procedures are in place. Mail Service." 2b. Conduct a review of monthly postage 2b. Mail records reflect that reports to track usage of campus postage. out-going mail was processed in a timely manner.

308 Purchasing/Inventory IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Finance Program/Unit: Purchasing/Inventory

College Purpose Statement(s): P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L8 - Resource Allocation; L9 - Communication

Short-Term Goal(s): S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs.

Division Purpose Statement: To ensure that all purchasing, accounts payable and inventory practices and records are maintained in accordance with state and federal laws, and generally accepted accounting principles.

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Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. All purchasing procedures 1a. The institution will receive an 1a. Results of the external, 1a-b. The VP of Finance monitored will be in accordance with unqualified audit, with no exceptions independent audit noted state and federal laws and the purchasing laws as set regarding purchasing and accounts no findings or regulations, as applicable, for by the State of Mississippi payable practices. recommendations as a any updates and changes and generally accepted result of any college concerning purchasing to accounting principles and purchases. ensure current purchasing policies. (PLO) 1b. The institution's Purchasing Manual will 1b. The Purchasing Manual practices are in accordance be evaluated and updated as necessary was reviewed and with laws and regulations. Will by the Director of Purchasing and updated to reflect changes update other college personnel, Director of Finance to ensure purchasing in purchasing procedures. through training if necessary, of procedures are in accordance with state any changes that need to be purchasing laws and sufficient internal disseminated. Continue to control procedures. monitor all college purchases for adherence to laws and regulations. Also conducting training for Division Heads in proper purchasing procedures. 2. To provide effective and 2. Through the Campus Climate Survey, 2. 82.7% of respondents, to 2. Staff offered employees expedient purchasing 80% of the college personnel (faculty, the Campus Climate training and education on processes. (PLO) staff, and administration) will give a 4 or Survey Fall 2016, were proper purchasing procedures above satisfaction level rating. satisfied or better with and educated them as to why the item, "Purchasing the processes in place are Office." The overall necessary. The Director of satisfaction rating was Purchasing, as Purchasing 4.29 on a 5 point scale as Agent, will continue to monitor compared to last year's the purchase order assignment rating of 4.19. queue to ensure expedient processing of purchases. 3. Provide accurate control 3a. Institution will receive an unqualified 3a. An unqualified opinion 3a-c. Will continue to monitor state and accountability of opinion on the audited financial was issued as a result of and federal laws and equipment inventory. statements and contain no findings the institution's external, regulations and GASB (PLO) related to capital asset inventory and independent audit, which pronouncements to ensure control. included no findings and compliance. recommendations. 3b. An annual inventory verification will be 3b. Inventory verification completed by each Division ensuring procedures produced an accurate assignment of inventory. extensive list of items

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needing to be declared surplus and of no value or use to the college. These items will be properly disposed of according to regulations. 3c. Through the Campus Climate Survey, 3c. 80.0% of respondents to college personnel responding will give a the Campus Climate 4 or above satisfaction level rating (on a Survey Fall 2016 gave a 5 point scale) regarding Equipment satisfied or above rating Inventory. for Equipment Inventory. The overall rating was 4.19.

311 HUMAN RESOURCES

The primary purpose of the Human Resource Office is to serve as the central location of human resource functions of the college. The office was established on a part-time basis in 2003, and it expanded to offer full services in 2011. The Human Resource Officer is the official custodian of permanent personnel records who facilitates employment processes and strives to provide efficient services to the campus community from the initial hiring process to termination/retirement.

2016-2017 Accomplishments 1. Facilitated new employee orientation during Fall 2016. 2. Processed numerous employee accident reports and worker's compensation claims. 3. Served on the following committees: Leave/Transfer, Faculty/Staff Development, TIE (the Institutional Effectiveness), Employee Mentoring, and Insurance. 4. Maintained leave/vacation records and reports. 5. Coordinated the leave/transfer processing upon request by participating employees. 6. Worked with 12 employees to process Public Employees Retirement System applications and successfully transition to retirement. 7. Documented compensatory hours earned and taken for all non-exempt employees

Five-Year Projections: 2016-2017 1. Hire a part-time office personnel. 2. Work with administration to develop a streamlined hiring process. 3. Expand Human Resources web presence. 4. Implement Banner XE for Human Resources and conduct training for employees. 5. Partner with Planning & Research with Faculty/Staff Development to track professional development opportunities for employees. 6. Create a systematic process for updating employee job descriptions. 7. Redevelop the New Employee Orientation and Mentoring Process

2017-2018 1. Hire a full-time office personnel. 2. Establish an electronic system for leave and vacation request. 3. Establish probationary hiring period policy for administration and staff. 4. Expand the Human Resources Office for additional space to maintain confidential records. 5. Acquire fire-proof storage for confidential personnel records. 6. Investigate time-keeping systems for integration with Banner software. 7. Partner with Planning & Research with Faculty/Staff Development to track professional development opportunities for employees.

2018-2019 1. Purchase an electronic/paperless file system for archiving purposes. 2. Partner with Planning & Research with Faculty/Staff Development to track professional development opportunities for employees. 3. Review/Update employee job descriptions when necessary.

2019-2020 1. Implement Banner Applicant Tracking Module in HR. 2. Implement an online process for applicants. 3. Partner with Planning & Research with Faculty/Staff Development to track professional development opportunities for employees. 4. Review/Update employee job descriptions when necessary

2020-2021 1. Provide training for Banner HR. 2. Review/Update employee job descriptions when necessary. 3. Partner with Planning & Research with Faculty/Staff Development to track professional development opportunities for employees.

312 Human Resources IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President Program/Unit: Human Resources

College Purpose Statement(s): P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L5 - Professional Development; L9 - Communication

Short-Term Goal(s): S2.5 - Offer employee mentoring and professional development opportunities

Division Purpose Statement: The primary purpose of the Human Resource Office is to serve as the central location of human resource functions of the college and to function as the official custodian of Northeast Mississippi Community College’s permanent personnel records from initial hire to termination/retirement.

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Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Employees will be satisfied 1. 100% of employees will give Human 1. 89.8% of employees 1. The Human Resources Officer with Human Resources. Resources a rating of at least 4 of 5 on the responded with a works to maintain efficient (PLO) Campus Climate Survey, administered satisfaction rating of at communication and provide each fall. least 4 or above on the guidance for all employees. Campus Climate Survey for the item, "Human Resources." 2. Employees will be satisfied 2a. On a locally developed satisfaction 2a. The Human Resources 2a-b. Due to the unsuccessful with Connecting Tiger survey, 100% of mentors and mentees Workshop was included revision of the Connecting Colleagues, the Employee will rate Human Resources a 4 or above with New Employee Tiger Colleagues Employee Mentoring Program. (PLO) on the overall rating. Orientation; therefore, no Mentoring Program for FY17, results were collected. the Human Resource Office, 2b. On a locally developed satisfaction 2b. Topics covered during the along with the Employee survey, 100% of mentors and mentees Connecting Tiger Mentoring Committee, will will rate the Connecting Tiger Colleagues Colleagues Employee review the Connecting Tiger Employee Mentoring Program with an Mentoring Program were Colleagues Program and make average of 4 or above on the overall included with New changes accordingly. rating. Employee Orientation, therefore, no results were collected. 3. New employees will be 3. Through the New Employee Orientation 3. Through the New 3. The Human Resource Office satisfied with New Survey, 100% of new employees Employee Orientation strives to improve the overall Employee Orientation. surveyed will give an average satisfaction Survey Fall 2016, 100% of quality of the New Employee (PLO) rating of 4 or above (based upon Likert new employees surveyed Orientation Workshop. scale with 5 being highest) to the item: "I responded with an found the overall quality of this average satisfaction rating workshop." of 4.45 (based upon Likert scale with 5 being highest) to the item: "I found the overall quality of this workshop."

314 PLANNING AND RESEARCH

The purpose of the Planning & Research office is to serve as a resource in coordinating the college’s plan for institutional effectiveness and professional development with the requirements of the Southern Association of Colleges and Schools, to provide consultation and research assistance to others and to accumulate, generate, maintain, and disseminate institutional information to support planning assessment and general awareness efforts for the institution. Since July 1997, the reassignment of the Institutional Research function has become a separate office at Northeast Mississippi Community College. The office is staffed with an Vice President, a Director of Strategic Planning & Assessment and a Senior Research Associate.

2016-2017 Accomplishments 1. Submitted the Fifth Year Interim Report to SACSCOC by September 15 deadline. Received zero recommendations/requests for additional information by SACSCOC committee. 2. Continued to facilitate and distribute established surveys, including the Student Satisfaction Inventory. 3. Published and disseminated 2016-21 Five Year Strategic Planning Document with the 2016-17 Annual Institutional Effectiveness/Assessment Plans and Report on Institutional Effectiveness Indicators and Short-Term Goals. 4. Provided professional development to all faculty and staff under the direction of the Professional Development committee. 5. Coordinated two in-service meetings for faculty and staff at the beginning of each semester. 6. Published and disseminated IR newsletter, Institutional Research Review, online. 7. Organized the Stress-Less Fest and added more booths in the second annual year. 8. Continued to facilitate review process (Institutional Effectiveness plans) for academic, student, and administrative services, including mentoring members of the TIE Committee. 9. Coordinated bi-annual meeting of Strategic Planning Council, added an Executive Strategic Planning Committee who met twice after the Council; submitted plan to Council for vote.

Five-Year Projections: 2017-2018 1. Throughout the year, facilitate established surveys, and complete requests for institutional data. 2. At the start of the fall term, publish and disseminate 2017-2022 Five-Year Strategic Planning Document with 2016-17 Annual Institutional Effectiveness/Assessment Plans and Report on Institutional Effectiveness Indicators and Short-Term Goals. 3. Publish and disseminate IR newsletter, Institutional Research Review, electronically. 4. Facilitate on-site Professional Development for both faculty and staff, including campus-wide in- service events at the beginning of each semester. 5. Implement new course evaluation system, and facilitate course evaluations for all course offerings at the end of each term. 6. Continue with service review process (Institutional Effectiveness plans) for academic, student services, and administrative service areas, mentoring divisions/departments on completion of their plans. 7. Facilitate the program review for Division of Math & Science. 8. Introduce new SACSCOC Principles to campus community after Annual Meeting (December 2017). 9. Begin researching new Quality Enhancement Plans (QEP) and assigning writing assignments for compliance certificate (due in 2020). 10. Submit necessary reporting for federal, state, and outside agencies.

2018-2019 1. Throughout the year, facilitate established surveys, and complete requests for institutional data. 2. At the start of the fall term, publish and disseminate 2018-2023 Five-Year Strategic Planning Document with 2017-18 Annual Institutional Effectiveness/Assessment Plans and Report on Institutional Effectiveness Indicators and Short-Term Goals. 3. Publish and disseminate IR newsletter, Institutional Research Review, electronically. 4. Facilitate on-site Professional Development for both faculty and staff, including campus-wide in- service events at the beginning of each semester. 5. Facilitate course evaluations for all course offerings at the end of each term. 6. Continue with service review process (Institutional Effectiveness plans) for academic, student

315 services, and administrative service areas, mentoring divisions/departments on completion of their plans. 7. Facilitate the program review for Division of Fine Arts. 8. Establish a culture of consistent compliance of new SACSCOC Principles; monitor accreditation actions via website audits, attendance at the annual meeting, summer institute, written correspondence, and relevant workshops. 9. Continue developing Quality Enhancement Plans (QEP) and writing it along with components of compliance certificate (due in 2020). 10. Submit necessary reporting for federal, state, and outside agencies.

2019-2020 1. Throughout the year, facilitate established surveys and complete request for institutional data. 2. At the start of the fall term, publish and disseminate 2019-2024 Five-Year Strategic Planning Document with 2018-19 Annual Institutional Effectiveness/Assessment Plans and Report on Institutional Effectiveness Indicators and Short-Term Goals. 3. Publish and disseminate IR newsletter, Institutional Research Review, electronically. 4. Facilitate on-site Professional Development for both faculty and staff, including campus-wide in- service events at the beginning of each semester. 5. Implement new course evaluation system, and facilitate course evaluations for all course offerings at the end of each term. 6. Continue with service review process (Institutional Effectiveness plans) for academic, student services, and administrative service areas, mentoring divisions/departments on completion of their plans. 7. Facilitate the program review for Division of Business Engineering Technology. 8. Monitor new SACSCOC Principles and accreditation actions. 9. Complete compliance certificate (due in March 2020) and Quality Enhancement Plan (due Summer 2020). 10. Submit necessary reporting for federal, state, and outside agencies.

2020-2021 1. Throughout the year, facilitate established surveys and complete request for institutional data. 2. At the start of the fall term, publish and disseminate 2020-2025 Five-Year Strategic Planning Document with 2019-20 Annual Institutional Effectiveness/Assessment Plans and Report on Institutional Effectiveness Indicators and Short-Term Goals. 3. Publish and disseminate IR newsletter, Institutional Research Review, electronically. 4. Facilitate on-site Professional Development for both faculty and staff, including campus-wide in- service events at the beginning of each semester. 5. Implement new course evaluation system, and facilitate course evaluations for all course offerings at the end of each term. 6. Continue with service review process (Institutional Effectiveness plans) for academic, student services, and administrative service areas, mentoring divisions/departments on completion of their plans. 7. Facilitate the program review for Division of Humanities and Languages. 8. Monitor new SACSCOC Principles and accreditation actions. 9. Host on-site SACSCOC visiting committee (September 2020), as they assess the institution's compliance for reaffirmation. 10. Submit necessary reporting for federal, state, and outside agencies.

2021-2022 1. Throughout the year, facilitate established surveys and complete request for institutional data. 2. At the start of the fall term, publish and disseminate 2021-2026 Five-Year Strategic Planning Document with 2020-21 Annual Institutional Effectiveness/Assessment Plans and Report on Institutional Effectiveness Indicators and Short-Term Goals. 3. Publish and disseminate IR newsletter, Institutional Research Review, electronically. 4. Facilitate on-site Professional Development for both faculty and staff, including campus-wide in- service events at the beginning of each semester. 5. Implement new course evaluation system, and facilitate course evaluations for all course offerings at the end of each term. 6. Continue with service review process (Institutional Effectiveness plans) for academic, student

316 services, and administrative service areas, mentoring divisions/departments on completion of their plans. 7. Facilitate the program review for Division of Social, Behavioral, and Applied Sciences. 8. Monitor new SACSCOC Principles and accreditation actions. 9. Anticipate response from SACSCOC's visit regarding NEMCC's reaffirmation of accreditation. 10. Submit necessary reporting for federal, state, and outside agencies.

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Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Planning and Research Program/Unit: Planning and Research

College Purpose Statement(s): P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 – Technology; L5 - Professional Development

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.2 - Improve faculty advising; S1.3 - Improve student retention; S1.4 - Expand offerings and opportunities at off-campus sites; S1.5 - Increase enrollment through expanded student recruitment & marketing efforts; S2.1 - Revise and implement technology plan in order to maintain and upgrade hardware and software to meet administrative and instructional needs; S2.2 - Provide students with technology support necessary for their success; S2.3 - Improve security and safety; S2.4 - Achieve equity funding on the level and state level; S2.5 - Offer employee mentoring and professional development opportunities.

Division Purpose Statement: Northeast Mississippi Community College’s Office of Planning & Research purpose is to coordinate the college’s plan for institutional effectiveness and professional development with the requirements of the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), to provide consultation and research assistance to others, and to accumulate, generate, maintain, and disseminate institutional information to support planning assessment and general awareness efforts for the institution.

318 Planning & Research IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. To facilitate the awareness 1a. At least two meetings will occur with the 1a. The institutional 1a. Instructional units completed of Institutional Institutional Effectiveness Committee Effectiveness (TIE) their IE plans prior to leaving Effectiveness & (TIE) facilitating awareness on Committee met twice this for the summer. accreditation throughout Institutional Effectiveness & academic year, September the campus. (PLO) Accreditation. 30, 2016, and April 24, 2017, and during these meetings, more seasoned

members were paired with the new members of TIE to share information, review plans, and evaluate the validity of the IE plan for each division. As new members become part of the committee, the campus community becomes more aware that Institutional Effectiveness is not just a plan but the way we need to operate,

facilitating a greater

appreciation for the process. Minutes of these meetings are sent to all members and are also maintained in a file in Planning and Research. 1b. Each year, representatives from 1b. The Director of Strategic 1b. Administrative and student Institutional Effectiveness will meet with Planning and Assessment services units completed their individuals responsible for the IE plan in met with 90.9% (30/33) plans by the end of the fiscal their area and revise 50% of the IE plans. of the career and year. Technical Education program directors multiple times. She also met with 87.2% (34/39) of the academic, student, and administrative

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service divisions by meeting with the divisions, she was able to mentor them on their responsibility to collect and report data that is in compliance with SACSCOC principles. 2. To provide satisfactory 2a. Through the Campus Climate Survey, 2a. 2a. On the fall 2016 2a. 2a. The Office of Planning and institutional research & 80% of the college personnel will give an Campus Climate survey, Research (OPR) distributed 27 planning services to average satisfaction rating of 4 or above 81,4% of faculty /staff unique surveys (16 annual and college personnel. (PLO) (based upon Likert scale with 5 being was satisfied with the 11 ad-hoc) and disseminated highest) to the item: Planning & item, Vice President of the results to the appropriate Research. Planning and Research; campus departments. OPR also 4.5% were dissatisfied. administered the Student Satisfaction Inventory (SSI) during graduation practice. As part of the state's Complete to Compete Initiative, we administered the ALFI survey to all adult learners. We also worked to promote our services to other offices, and as a result, we added two annual surveys. We continue to struggle with poor participation with online surveys; therefore, we are in talks with Class Climate to change our survey software. 2b. Through the TIE Committee's spring 2b. TIE Committee members 2b. With the Director of Strategic meeting, an evaluation of the Office of completed the Planning Planning and Assessment Planning & Research will occur with 90% and Research Office focusing on Institutional (9 out of 10) items receiving Agree or Survey in Spring 2017; Effectiveness, she is able to Strongly Agree to the statements listed 100% (10 of 10) received work more diligently with the with a weighted average of 4.3. 90% or higher Agree or departments to embrace the Strongly Agree to the process of IE (and not just statements listed with a focus on the plan). OPR will weighted average of 4.58 continue working with

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or better. In fact, 70% (7 divisions and departments in of 10) received 100% September/October to ensure Agree or Strongly Agree, they are using appropriate and 30% received 97.8% SLOs, PLOs, and means of Agree or Strongly Agree. assessment. 2c. The number of ad-hoc Institutional 2c. Planning and Research 2c. The Senior Research Associate Research requests will increase from the recorded *** ad-hoc IR is pushing requests to our previous year. requests; this was online request form so that we consistent with the better track the work we do. number or requests we'd Also, we're talking with the previously received in webmaster to create a button 2015-16. (and not an obscure link) on our OPR webpage, as well as the page for Institutional Research. 3. To provide effective 3a. Through the Campus Climate Survey, 3a. 3a. Through the Campus 3a. Planning and Research planning and guidance 80% of the college personnel will give an Climate Survey fall 2016, continues to disseminate which helps to achieve the average satisfaction rating of 4 or above 85.7% of employees gave results to appropriate college’s institutional (based upon Likert scale with 5 being an average rating of 4 or persons/departments in hard- purpose and goals highest) to the item: The Office of above (based on a Likert copy and electronic format, IR/Effectiveness uses the results to scale, with 5 being post results on OPR's website, improve the overall college's planning highest) to the item: "The and assist divisions in using the and evaluation process." Office of Planning and appropriate survey results in Research uses uses the their specific IE plans. results to improve the overall college's planning and evaluation process." 3b. Through planning proposals submitted to 3b. After the March 31 3b. Planning and Research plans to the monthly meetings of the meeting of the Strategic continue using the Exec. Administrative Council and bimonthly Planning Council (SPC), Strategic Committee in two meetings of the President's Cabinet, Planning and Research years when we have our next effective planning and guidance will be appointed a diverse group Strategic Planning session; reflected. of faculty, staff, board however, we plan to have them members, and students to meet prior to the larger group serve as an Executive meeting, in hopes of initiating Strategic Planning conversations that will be Committee. This group helpful to the planning process met twice to interpret the for the betterment of NEMCC. notes of the SPC and to

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create a Strategic Plan that meets the goals of the larger body. The plan was submitted for a vote by the SPC, and it passed unanimously. 4. To effectively collect data 4. Through the Institutional Effectiveness 4. The office of Planning and 4. We continue to promote our and disseminate to faculty Committee (TIE), the Administrative Research distributed web presence and work to and staff to support the Council, and the President's Cabinet data results from the SWOC make it more "user-friendly." college’s long-range will be effectively collected and analysis, Student We also disseminate planning and program disseminated to support long-range Satisfaction Inventory, information to any party who improvement. (PLO) planning and program improvement. Fact Sheets for each may be able to use this semester, Needs information for planning assessment, Employer purposes. At our TIE Satisfaction, Institutional committee meetings, we Effectiveness Indicators, reminded program directors and Five Year Planning and division heads where they Document (with could find these assessment Institutional Effectiveness results at a click of a mouse. plans) to Administrative Council and President's Cabinet; Campus Climate survey results and Student Satisfaction Inventory results were distributed to President's Cabinet and the Board of Trustees. Along with the hard-copy distribution, a summary of survey results, as well as electronic copies of documents were uploaded to the OPR website. 5. To offer professional 5. Through the Faculty/Staff Development 5. The Office of Planning and 5. NEMCC employees like development Committee, professional development Research, under the presentations by their peers opportunities to staff and opportunities will be developed. direction of the and former students, so we faculty. (PLO) Professional Development continue to work with faculty Committee, facilitated the and staff to present on topics

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following professional that will assist in the overall development development of all employees opportunities: at NEMCC.

New Employee Orientation -- Tammie Hardin In-Service -- "Go for the Gold" -- Rex Mills and Chris Cornelison Films on Demand -- Kalah Rogers Customer Service -- Kelli Hefner, Vickie Hopkins, and Beth Benson Excel 1.0 -- Beth Byrd Stress-Less Fest -- various departments Email Etiquette -- Crystal White Communicating in Color -- Mary Harrington ADA Compliance -- Emily Pollard and Kim Harris Student Attendance Tracking - - Chassie Kelly and Records staff Dr. Ian Camera Dr. Michael Mills

323 PUBLIC INFORMATION

Northeast Mississippi Community College’s Office of Public Information continues to strive to communicate the purpose of the college to the community it serves in an informative and factual manner by operating as a clearing house for all college information and disseminating information to the general public through the area media outlets in a fashion that will enhance the image of the college.

In addition, the Public Information staff assists with arrangements and publicity for special college events. The office promotes Northeast’s program of intercollegiate athletics to the media and to the general public and manages the school's athletics web site. It also coordinates all live Internet streaming of college events. The Public Information Office arranges all media coverage of any event related to the college.

Northeast’s Public Information staff also provides sponsorship for student publications. These publications provide opportunities for student journalists and photographers and disseminate information about the college community.

2016-17 Accomplishments 1. Advised production of one issue of student newspaper and a traditional yearbook. 2. Maintained social media presence (Facebook, Twitter, Instagram, Fancred, etc.) 3. Marketed the college with consistency of message and visibility in print, radio, TV, Internet, theater and social media. 4. Hired a full-time graphic artist. 5. Graphic artist assisted with design and produced all advertising for the college. Vice president booked all advertising for the college with area media outlets. 6. Sports Information Director (SID) managed the college athletics web site. 7. Staff assisted with design and production of all college printed materials. 8. Specialist served a lead adviser for student publications (newspaper, yearbook). 9. Posted college related material on social media pages and college YouTube account. 10. Produced and distributed all college press releases to area media outlets. 11. Worked with area television stations WTVA, WLOV and WCBI to provide quality video packages for broadcast when stations were unable to staff college events. 12. Worked with Development Foundation staff on the annual Northeast Alumni/Sports Hall of Fame induction banquet and Scholarship Luncheon. 13. SID updated athletics web site live during National Signing Day (football). 14. Utilized SID office/Medial Room for sports team signing ceremonies and coach/player interviews throughout the year. 15. SID served a emcee for Alumni/Sports Hall of Fame banquet and public address announcer for basketball and baseball games. 16. Produced two movie theater commercials for holiday season marketing campaign. 17. Worked with Banner Independent staff to produce annual Campus Guide. 18. Created a student publications display for Orientation and Northeast NOW. 19. Staff coordinated the annual Media Appreciation Luncheon with President's office. 20. PI Specialist served as a judge for the Mississippi Scholastic Press Association competition. 21. Vice President convened a meeting of the college Public Relations Committee. 22. PI Specialist served as chairperson of the college Cultural Arts Committee. 23. Broadcasted college events on www.nemcctv.com on 57 dates. Web site received 20,764 visits. 24. Distributed 252 college press releases. 25. With press releases linked to college web site, 313,877 views were recorded. 26. Produced 217 videos. 27. College SmugMug (photo storage web site) page received 287,596 visits.

324 Five-Year Projections: 2017-2018 1. Recruit students for Student Publications (The Beacon and The Torch). 2. Produce four issues of The Beacon. 3. Redesign and modernize The Torch. 4. Serve as the liaison between the college and the area media. 5. Coordinate all college marketing activities. 6. Design and produce all college advertising 7. Schedule all college advertising. 8. Produce and distribute college-related press releases via email to area media outlets. 9. Secure and file all college-related newspaper articles from five-county area newspapers. 10. Manage college athletics web site. 11. Manage college social media pages. 12. Work with college Public Relations Committee to create Public Relations Plan for the year. 13. Work with area radio station to schedule and broadcast selected athletic events. 14. Hire part-time multimedia specialist. 15. Upgrade multimedia and camera equipment. 16. Expand live Internet streaming of campus events as approved by PIO. 17. Make college event photographs available via SmugMug. 18. Co-host annual Media Appreciation Luncheon. 19. Develop job description for student worker. 20. Revise Public Information Request form and include graphic design.

2018-19 1. Recruit students for Student Publications (The Beacon and The Torch). 2. Produce four issues of The Beacon. 3. Produce new style yearbook (The Torch). 4. Serve as the liaison between the college and the area media. 5. Coordinate all college marketing activities. 6. Design and produce all college advertising 7. Schedule all college advertising. 8. Produce and distribute college-related press releases via email to area media outlets. 9. Secure and file all college-related newspaper articles from five-county area newspapers. 10. Manage college athletics web site. 11. Manage college social media pages. 12. Work with college Public Relations Committee to create Public Relations Plan for the year. 13. Work with area radio station to schedule and broadcast selected athletic events and add a new station. 14. Hire part-time multimedia specialist. 15. Upgrade multimedia and camera equipment. 16. Expand live Internet streaming of campus events as approved by PIO. 17. Make college event photographs available via SmugMug. 18. Co-host annual Media Appreciation Luncheon. 19. Develop job description for student intern.

2019-2020 1. Recruit students for Student Publications (The Beacon and The Torch). 2. Produce four issues of The Beacon. 3. Produce The Torch. 4. Serve as the liaison between the college and the area media. 5. Coordinate all college marketing activities. 6. Design and produce all college advertising 7. Schedule all college advertising. 8. Produce and distribute college-related press releases via email to area media outlets. 9. Secure and file all college-related newspaper articles from five-county area newspapers. 10. Manage college athletics web site. 11. Manage college social media pages. 12. Work with college Public Relations Committee to create Public Relations Plan for the year. 13. Work with area radio station to schedule and broadcast selected athletic events.

325 14. Hire full-time multimedia specialist. 15. Upgrade multimedia and camera equipment. 16. Expand live Internet streaming of campus events as approved by PIO. 17. Make college event photographs available via SmugMug. 18. Co-host annual Media Appreciation Luncheon. 19. Supervise student intern.

2020-2021 1. Recruit students for Student Publications (The Beacon and The Torch). 2. Produce four issues of The Beacon. 3. Produce The Torch. 4. Serve as the liaison between the college and the area media. 5. Coordinate all college marketing activities. 6. Design and produce all college advertising 7. Schedule all college advertising. 8. Produce and distribute college-related press releases via email to area media outlets. 9. Secure and file all college-related newspaper articles from five-county area newspapers. 10. Manage college athletics web site. 11. Manage college social media pages. 12. Work with college Public Relations Committee to create Public Relations Plan for the year. 13. Work with area radio station to schedule and broadcast selected athletic events. 14. Hire full-time multimedia specialist. 15. Upgrade multimedia and camera equipment. 16. Expand live Internet streaming of campus events as approved by PIO. 17. Make college event photographs available via SmugMug. 18. Co-host annual Media Appreciation Luncheon. 19. Supervise student intern.

2021-22 1. Recruit students for Student Publications (The Beacon and The Torch). 2. Produce four issues of The Beacon. 3. Produce The Torch. 4. Serve as the liaison between the college and the area media. 5. Coordinate all college marketing activities. 6. Design and produce all college advertising 7. Schedule all college advertising. 8. Produce and distribute college-related press releases via email to area media outlets. 9. Secure and file all college-related newspaper articles from five-county area newspapers. 10. Manage college athletics web site. 11. Manage college social media pages. 12. Work with college Public Relations Committee to create Public Relations Plan for the year. 13. Work with area radio station to schedule and broadcast selected athletic events. 14. Hire part-time multimedia specialist. 15. Upgrade multimedia and camera equipment. 16. Expand live Internet streaming of campus events as approved by PIO. 17. Make college event photographs available via SmugMug. 18. Co-host annual Media Appreciation Luncheon. 19. Supervise student intern.

326 Public Information IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President /Vice President of Public Information Program/Unit: Public Information

College Purpose Statement(s): P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P4: To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment; P6: To provide human resources, financial resources, instructional resources, and physical facilities necessary to offer quality instruction.

Long-Range Goal(s): L1 - Quality Student Outcomes; L3 – Technology; L4 – Marketing; L6 - Community Partnerships

Short-Term Goal(s): S1.3 - Improve student retention; S1.5 - Increase enrollment through expanded student recruitment & marketing efforts; S2.2 - Provide students with technology support necessary for their success

Division Purpose Statement: Northeast Mississippi Community College’s Office of Public Information strives to communicate the purpose of the college to the community it serves through its events and accomplishments in an informative and factual manner by serving as a clearing house for all college information disseminated to the general public through the area media in a fashion that will enhance the image of the college.

327 Public Information IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students and college 1a. From the responses on the Campus 1a. Responses by employees 1a-c. Improvement of the personnel will be satisfied Climate Survey, employees will respond recorded in the Campus satisfaction ratings of students with the services received with a satisfaction level or 4.0 or better Climate Survey (Dec. and employees is a permanent from the Public on the item 'Public Information'. 2016) indicated a 4.20 goal of the Public Information Information Office. (PLO) (based on a 5.0 scale) Office. satisfaction level on the Implementation of innovative item 'Vice President of marketing and public relations Public Information'. strategies such as the annual 1b. From the responses on the Summary of 1b. Student responses Media Appreciation Luncheon Student Satisfaction Inventory, students recorded in the 2017 and the utilization of the will respond with a satisfaction level or Summary of Student college Public Relations 4.00 or better on the item "I generally Satisfaction Inventory Committee are planned for the know what's happening on campus." indicated 6.08 (based on a upcoming year. 7.0 scale) on the item Plans are being made to 'Generally know what's transform the yearbook (The happening on campus'. Torch) into a more modern 1c. From the responses on the Campus 1c. Responses by employees publication, including a social Climate Survey, employees will respond recorded in the Campus media piece. A student staff with a satisfaction level or 4.0 or better Climate Survey (Dec. will again be recruited to on the item 'Marketing'. 2016) indicated a 3.94 produce this publication with (based on a 5.0 scale) the assistance of a staff adviser. satisfaction level on the Development of a item 'Marketing'. comprehensive public relations plan for the academic year with the assistance of the Public Relations Committee is a new activity planned at a recent meeting. 2. The Public Information 2. A comprehensive collection of newspaper 2. During FY17, PIO staff 2. PIO staff meets each week to Office will continue to clippings (articles, photos, produced online media review individual calendars assist in the development advertisements), as well as samples of guides and made gameday and brainstorm new ways to of literature to promote printed promotional pieces, will be filed programs available for all manage the departmental Northeast Mississippi in the Public Information Office to show football home games and budget and discuss ideas to Community College. (PLO) the style of work developed during the selected home basketball expand informative and year and to plan for the future. doubleheaders. Other marketing activities through printed projects included partnerships with area athletic schedule cards community businesses and

328 Public Information IE Plan 2016-2017

and posters, recruiting, organizations. admissions and financial aid materials, President's annual report and the commencement program. Traditional and Digital billboard advertising was planned, scheduled and produced as well as a campaign featuring two separate video commercial spots in the Malco movie theatre during the holiday season. Additionally, Northeast purchased sponsorships at the Alliance (Corinth) Lighthouse Classic, the Kiwanis (New Albany) Hotbed Classic and the Prentiss County Tournament. 3. The PIO will continue to 3. Members of the PIO staff will continue to 3. During FY17 the PIO staff 3. PIO staff will revise the online serve as a clearinghouse schedule and/or attend meetings with produced a total of ??? Public Information Request for all college information, various college personnel/committees as press releases that were form to include graphic including that of the needed, throughout the year to gather delivered via email to art/design and to facilitate a college’s intercollegiate information to adequately publicize and district newspapers, more effective and timely athletic programs, keep area media outlets informed regional television production and release of disseminating information through press releases, social media and stations as well as area information to the public. to the general public the college's athletic web site. media outlets of PIO Staff are each members of through the area media faculty/staff and student the Public Relations Committee and by various social hometowns that are and will participate in that media accounts. outside the college's five- group's activity for the 17-18 county footprint. year....develop a public Additionally, PIO staff relations plan for the college. produced...scripted [if necessary], filmed and edited... ??? videos primarily for various

329 Public Information IE Plan 2016-2017

marketing and recruitment purposes. Totally, approximately ??? events/activities were covered during the same time frame. Throughout FY17 nemccathletics.com averaged over ??,??? hits per day with over ?,??? visits per day. The site has been visited ???,??? times and has been hit ??,???,??? times during the past year.

330 DIVISION OF WORKFORCE TRAINING AND ECONOMIC DEVELOPMENT

The Division of Workforce Training and Economic Development at Northeast Mississippi Community College continues to provide individuals, businesses and industries with training and education, long-range planning services and total quality management programs. The Division also serves as the delivery system for Workforce Development, and the Workforce Investment Act, an initiative created by the Workforce Education Act.

The activities of the Division are based on a team approach and are directed by a fully functioning district Workforce Council comprised of leaders from businesses, industries, service agencies, county development associations and literacy programs.

The following services are offered through Workforce Training & Economic Development: Workforce Development, Adult Basic Education, Individualized Training Assistance, GED Testing, Customized Training, and Continuing Education. A specially trained team member has primary responsibility for each of these programs; however, the team members hold common goals, conduct joint projects, and market and service both industry and individual needs as a unit.

To provide quality continuing education and non-traditional programs allowing a large number of people in the community and beyond to attain their educational and enrichment goals through various modes of delivery.

2016-2017 Accomplishments • Managed 53 workforce projects. • Trained 7,105 individuals. • Delivered 153,948 hours of training. • Cultivated a continuous, collaborative effort with the five Economic Development Directors in our district to provide support for the recruitment of new industry as well as provide continued training assistance for both new and existing industry. • Updated training techniques, equipment, resources, supplies and software to meet current needs of business and industry. • Partnered with Rural Development Partners (RDP), MS Silicon, TVA, and Tishomingo County Development Foundation to obtain a grant to serve unemployed, under-employed, and at-risk individuals. • Launched the Furniture Academy in New Albany to train/prepare individuals to obtain employment in the furniture industry. • Updated Manufacturing Skills Basic Curriculum. • Partnered with CTE to develop an online test bank to provide maintenance assessments for industry partners. • Sponsored the Tiger Workforce Camp. • Created an industry survey to gage hiring practices, whether applicants are work-ready, and what strengths existing employees possess. • Began industrial maintenance classes at the New Albany facility.

Five-Year Projections 2017-2018 1. Make workforce forms accessible through ProAssessment. 2. Expand marketing efforts. 3. Provide staff development for division. 4. Address problem areas as identified by the Workforce Council and district workforce needs and workforce training evaluations. 5. Update training techniques, equipment, resources, supplies and software to meet current needs of industries.

331 6. Provide division members with the opportunity to visit other community college workforce centers. 7. Increase technical / workforce class offerings at Northeast in Iuka. 8. Work to transition students from non-credit to credit through career pathways workforce and certifications. 9. Develop Pipe Welding and Fitter training. 10. New staff member will be certified to be an instructor in CPR/First Aid. 11. Team member will become NCCER Master Trainer certified.

2018-2019 1. Develop short-term training in demand occupations. 2. Continue to explore ways to increase enrollment for all offerings. 3. Increase enrollment in all target areas and training. 4. Explore on-line payment option for workforce classes. 5. Look for opportunities to purchase vehicles for the department

2019-2020 1. Update training techniques, supplies, resources and software to meet current needs of businesses, industries and community. 2. Address problem areas as identified by the Workforce Council. 3. Develop short-term training in demand occupations. 4. Increase enrollment in all target areas and training.

2020-2021 1. Update training techniques, supplies, resources and software to meet current needs of businesses, industries and community. 2. Address problem areas as identified by the Workforce Council. 3. Develop short-term training in demand occupations. 4. Review all programs and operations for improvements/changes. 5. Increase enrollment in all target areas and training.

2021-2022 1. Update training techniques, supplies, resources and software to meet current needs of businesses, industries and community. 2. Address problem areas as identified by the Workforce Council. 3. Develop short-term training in demand occupations. 4. Review all programs and operations for improvements/changes. 5. Increase enrollment in all provided services and training. 6. Review all Continuing Education programs and operations for improvements/changes. 7. Increase Continuing Education offerings. 8. Add additional short term and certificate programs as requested by business and industry.

332 ABE/Basic Skills IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Workforce Training & Economic Development/Director of ABE Program/Unit: ABE/Basic Skills

College Purpose Statement(s): P4: To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment; P5: To provide employer-driven, industry-specific workforce education and training to business, industry, and individuals.

Long-Range Goal(s): L2 - Teaching/Learning; L6 - Community Partnerships; L7 - Distance Learning

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses.

Division Purpose Statement: The Northeast Mississippi Community College Division of Workforce Training and Economic Development will provide for the development, operation, and ongoing assessment of an employer-driven system for workforce education and training, subject to yearly review to meet expanding technology needs.

333 ABE/Basic Skills IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Participants in the ABE 1. 55% of the Participants in the AE 1. 74.2% (23/31) of the 1. For students who completed Beginning Literacy (Grade Beginning Literacy (Grade Equivalency 0- participants enrolled in the level, instructors used Equivalency 0-1.9) class 1.9) class will acquire the level of basic the Adult Education strategies, higher level goals, will acquire the level of skills needed to complete the level. Beginning Literacy took a and more post tests to move basic skills needed to (Performance goals set by US Pre-Test (TABE) and a the students to higher levels complete the level. Department of Education.) Post-Test (TABE) and until the GED was obtained. For (Performance goals set by acquired the level of basic students who did not complete US Department of skills to complete the the level, instructors updated Education.) (PLO) level. All of this was the students' SIOA's, tracked within LACES encouraged students to (Literacy, Adult and continue to attend class, and Community Education updated teaching strategies to System). help students complete the level. 2. Participants in the 2. 45% of the Participants in the Beginning 2. 53.8% (68/126) of the 2. For students who completed Beginning ABE (Grade ABE (Grade Equivalency 2-3.9) class will participants enrolled in the level, instructors used Equivalency 2-3.9) class acquire the level of basic skills needed to Beginning AE took a Pre- strategies, higher level goals, will acquire the level of complete the level. (Performance goals Test (TABE) and a Post- and more post tests to move basic skills needed to set by US Department of Education.) Test (TABE) and acquired the students to higher levels complete the level. the level of basic skills to until the HSE (High School (Performance goals set by complete the level. All of Equivalency) was obtained. For US Department of this was tracked within students who did not complete Education.) (PLO) LACES (Literacy, Adult the level, instructors updated and Community the students’ SIOA’s (Student Education System). Instructional Objectives and Assignments), encouraged students to continue to attend class, and updated teaching strategies to help students complete the level. 3. Participants in the Low 3. 45% of the Participants in the Low 3. 56% (106/189) of the 3. For students who completed Intermediate ABE (Grade Intermediate AE (Grade Equivalency 4- participants enrolled in the level, instructors used Equivalency 4-5.9) class 5.9) class will acquire the level of basic Low Intermediate AE took strategies, higher level goals, will acquire the level of skills needed to complete the a Pre-Test (TABE) and a and more post tests to move basic skills needed to level. (Performance goals set by US Post-Test (TABE) and the students to higher levels complete the level. Department of Education.) acquired the level of basic until the HSE (High School (Performance goals set by skills to complete the Equivalency) was obtained. For

334 ABE/Basic Skills IE Plan 2016-2017

US Department of level. All of this was students who did not complete Education.) (PLO) tracked within LACES the level, instructors updated (Literacy, Adult and the students’ SIOA’s (Student Community Education Instructional Objectives and System). Assignments), encouraged students to continue to attend class, and updated teaching strategies to help students complete the level. 4. Participants in the High 4. 40% of the Participants in the High 4. 51.1% (142/278) of the 4. For students who completed Intermediate ABE (Grade Intermediate AE (Grade Equivalency 6- participants enrolled in the level, instructors used Equivalency 6-8.9) class 8.9) class will acquire the level of basic AE Beginning Literacy strategies, higher level goals, will acquire the level of skills need to complete the level. took a Pre-Test (TABE) and more post tests to move basic skills need to (Performance goals set by US and a Post-Test (TABE) the students to higher levels complete the level. Department of Education.) and acquired the level of until the HSE (High School (Performance goals set by basic skills to complete Equivalency) was obtained. For US Department of the level. All of this was students who did not complete Education.) (PLO) tracked within LACES the level, instructors updated (Literacy, Adult and the students’ SIOA’s (Student Community Education Instructional Objectives and System). Assignments), encouraged students to continue to attend class, and updated teaching strategies to help students complete the level. 5. Participants in the Low 5. 37% of the Participants in the Low 5. 60.7% (65/106) of the 5. For students who completed Secondary ABE (Grade Secondary ABE (Grade Equivalency 9- participants enrolled in the level, instructors used Equivalency 9-10.9) class 10.9) class will acquire the level of basic AE Beginning Literacy strategies, higher level goals, will acquire the level of skills need to complete the level. took a Pre-Test (TABE) and more post tests to move basic skills need to (Performance goals set by US and a Post-Test (TABE) the students to higher levels complete the level. Department of Education.) and acquired the level of until the HSE (High School (Performance goals set by basic skills to complete Equivalency) was obtained. For US Department of the level. All of this was students who did not complete Education.) (PLO) tracked within LACES the level, instructors updated (Literacy, Adult and the students’ SIOA’s (Student Community Education Instructional Objectives and System). Assignments), encouraged students to continue to attend class, and updated teaching

335 ABE/Basic Skills IE Plan 2016-2017

strategies to help students complete the level. 6. Participants not employed 6. Participants will be checked through 6. 0% of Participants not 6. The Adult Education Program at enrollment will obtain NSPARC (National Strategic Planning & employed upon was not responsible for this unsubsidized employment Analysis Research Center) at Mississippi enrollment into the ABE outcome during the 2016-2017 by the end of the first State University at the end of the first program will obtain program year. We will not be quarter after program exit quarter after program exit quarter to see unsubsidized employment responsible for this outcome quarter. (Performance if unsubsidized employment has been by the end of the first until 2018-2019. goals set by US obtained. All data will be tracked within quarter after program exit Department of Education.) AEMS (Adult Education Management quarter. (Performance (PLO) System). goals set by US Department of Education.) All data will be tracked within LACES (Literacy, Adult and Community Education System). 7. Participants employed at 7. Participants employed upon enrollment 7. 0% of Participants 7. The Adult Education Program enrollment will retain will be checked through NSPARC employed upon was not responsible for this unsubsidized employment (National Strategic Planning & Analysis enrollment will retain outcome during the 2016-2017 in the third quarter after Research Center) at Mississippi State unsubsidized employment program year. We will not be program exit. University to see if they are still in the third quarter after responsible for this outcome (Performance goals set by employed the third quarter after program exit quarter. until 2018-2019. US Department of program exit quarter. All data will be (Performance goals set by Education.) (PLO) tracked within AEMS (Adult Education US Department of Management System). Education.) All data will be tracked within LACES (Literacy, Adult and Community Education System).

8. Participants who lack a 8. Participants who lack a GED or 8. 0% of Participants who 8. The Adult Education Program GED will obtain a GED or Secondary School Diploma will be lack an HSE (High School was not responsible for this Secondary School Diploma checked within the Pearson Vue System Equivalency) will obtain a outcome during the 2016-2017 before exit. (Performance (authorized administrators of the GED) to GED, HiSET, or other program year. We will not be goals set by US verify earning the GED credential. All Secondary School responsible for this outcome Department of Education.) data will be tracked within AEMS (Adult Diploma before exit. until 2018-2019. (PLO) Education Management System). (Performance goals set by US Department of Education.) All data will

336 ABE/Basic Skills IE Plan 2016-2017

be tracked within LACES (Literacy, Adult and Community Education System). 9. Participants who earn a 9. Participants will be surveyed by phone 9. 95% of Participants who 9. The Adult Education Program GED in the program year and cross matched with NEMCC earn an HSE in the was not responsible for this will enroll in Admissions, NEMCC Continuing program year will enroll outcome during the 2016-2017 postsecondary training or Education Programs, and NEMCC in postsecondary training program year. We will not be education. (Performance Workforce Career Pathways Programs to or education. responsible for this outcome goals set by US check for entrance into one of these (Performance goals set by until 2018-2019. Department of Education.) programs. US Department of (PLO) All data will be tracked within AEMS (Adult Education.) All data will Education Management System). be tracked within LACES (Literacy, Adult and Community Education System).

337 ABE/Industry Recognized National Certifications IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Workforce Training & Economic Development/Director of ABE Program/Unit: ABE/ Industry Recognized National Certifications

Long-Range Goal(s): L6 - Community Partnerships

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses.

338 ABE/Industry Recognized National Certifications IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Participants who take the 1a. 70% of all participants who take all three 1a. 78% (832/1,071) 1a. Students failing to earn WorkKeys exams will earn parts of the WorkKeys will earn a CRC in participants who took all certification are encouraged to a CRC. (PLO) Bronze, Silver, Gold, or Platinum. three parts of the enroll in ABE classes for free WorkKeys earned a CRC remediation. in Bronze, Silver, Gold, or Platinum. 1b. CRC attainment will be tracked by Excel 1b. 100% (1,071/1,071) of all 1b. Data continues to be tracked in spreadsheet on NEMCC Campus, and students were tracked ProAssessment. through the MS Community College through Pro Assessment. Board. 1c. CRC attainment will be submitted to the 1c. 100% (1,071/1,071) of all 1c. Data continues to be submitted MS Community College Board for testing data was to MCCB for official issuance of certification. submitted to the certification. Mississippi Community College Board. 2. Students enrolled in CTE 2. 80% of CTE students who take a 2a. 77% (194/252) of CTE 2. CRC Implementation Team programs will earn a Workkeys exam will earn a national CRC. students who took all which includes the CTE national Workkeys three parts of the Associate Vice President, Credential (CRC) through WorkKeys earned Bronze, Director of AE, Career ACT. (PLO) Silver, Gold, or Platinum. Technical Counselor, and Assistant to CTE Associate Vice President will improve testing procedures and CTE student participation for 2017-2018.

3. Participants enrolled in 3. 85% of participants enrolled in the ABE 3. 42% (320/765) of 3. Revised marketing materials to ABE classes that meet Program will receive a GED Testing participants enrolled in encourage students to take the

339 ABE/Industry Recognized National Certifications IE Plan 2016-2017

scholarship guidelines and Scholarship. the AE Program received a HI-SET or the GED and to test who are seeking their HSE GED/Hi-SET Testing one test at a time. During the will receive GED/HI-SET scholarship. upcoming year, goal will be Testing Scholarship. (PLO) changed to reflect the total number of students who are ASE High or ASE Low students rather than all students with 12 hours or more. 4. Participants enrolling in 4a. 70.0% of all participants who take all 4a. 94% (78/83) participants 4a-b. All students are required to C2C and Gulf States three parts of the WorkKeys will earn a enrolled in C2C and Gulf begin program through Tiger Pathway Programs will CRC in Bronze, Silver, Gold, or Platinum. States who took all three Works. The CRC is imbedded earn CRC to validate parts of the WorkKeys into the Professional Industry Certification. earned a CRC in Bronze, Development class. (PLO) Silver, Gold, or Platinum. Discontinue goal because grant 4b. 100% participants are tracked through 4b. 100% (83/83) period has ended for Gulf and Excel database. These software participates were tracked States Pathway Grant. programs are a vehicle for the through Pro Assessment. standardized collection of required data by the US Department of Labor. Students will be tracked through this system to ensure successful student outcomes. 5. Participants who 5. 75% of participants who completed 5. 0% (0/0) participants 5. AE staff did not track the remediate for CRC will remediation will earn a CRC in Bronze, who completed students who retook the ACT earn certificate. (PLO) Silver, Gold, or Platinum. remediation earned a Workkeys Test. Therefore, Bronze, Silver, Gold, or remediation results could not Platinum. be attained. 6. Participants enrolled in 6. 80% of participants will attain a 6. 238% (1,861/1783) of 6. Staff increased student the Career Pathways will nationally recognized industry certificate participates earned at awareness of benefits of obtain a nationally in the following areas before exit: least one national national certifications. AE recognized industry • GED recognized credential. Program is ceasing to offer the certification. (PLO) • CRC Certification Records reflect the Skills USA assessments and • IC3 Certification following reflect the implementing the State of • MOUS Certification following national Mississippi Smart Start • A+ Certification industry recognized Credential into all programs. • Network+ Certification credentials were Due to budget cuts, some • Security+ Certification awarded: certifications will be offered • Workforce Career Certification in IT 32 - GED's and marketed but not paid for Health, IT Industrial Maintenance, or 121 – HISET through DRC Scholarships. IT Microcomputer/ Information 832 - CRC Certifications

340 ABE/Industry Recognized National Certifications IE Plan 2016-2017

Systems Technology. 11 - IC3 Certifications 12 - MOS Certifications 238 - Skills USA Employability 289 - Skills USA Customer Service 326 - OPAC Certifications 0 - A+ Certification 0 - Network+ Certification 0 - Security+ Certification

7. NEMCC will increase the 7. 75% of individuals who take the GED or 7. 42% (32/75) of 7. Staff will increase teacher number of students who HISET Exam will be successful in earning individuals who took the training in instruction and successfully complete the their high school equivalency. GED Exam were preparation of HISET and GED GED or HISET (high school successful in earning their to ensure that program reaches equivalency exam. (PLO) high school equivalency the 70% goal. and 49% (121/245) of individuals who took the HISET were successful in earning their high school equivalency.

8. Through additional testing 8. Increase the administration of the 8. Records reflect that staff 8. Staff will continue to offer sessions, NEMCC will computerized GED Test at main campus administered the GED testing sessions at Corinth, New increase the number of and implement HI-SET Testing in Test 31 times during the Albany, and Booneville. In students being tested. Booneville, Corinth, and New Albany. year and the newly addition, paper and pencil (PLO) adopted HISET 58 times. sessions of the HISET will be held in Ripley and Iuka. 9. To provide testing 9. 70% of participants enrolled in the 9. A total of 848 Dropout 9. Due to budget cuts, industry scholarships for industry Career Pathways will receive an industry Recovery scholarships certification scholarships will certification. (PLO) certification scholarship through Dropout were awarded to the 783 cease. Staff will market the Recovery to cover the cost of attempted participants enrolled in benefits to students and industry certification exams. the Career Pathways. encourage students to pay for Scholarships provided their own national free industry certification certifications. Goal will be exams for participants. discontinued in 2017-2018. Students were allowed to stack National Certifications.

341 ABE/Gulf States Pathway IE Plan 2016-2017 Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Workforce Training & Economic Development/Director of ABE Program/Unit: ABE/ Gulf States Pathway

College Purpose Statement(s): P1: To provide degree and certificate programs, delivered through traditional and distance education courses, that prepare students for continued studies or immediate employment; P2: To provide a program of student services that will facilitate the educational, career, personal, and social growth of students; P3: To provide developmental studies within the curriculum to strengthen the basic skills of students; P4: To offer continuing education, community services, and adult basic education for individuals striving for personal and professional growth and/or personal enrichment; P5: To provide employer-driven, industry-specific workforce education and training to business, industry, and individuals.

Long-Range Goal(s): L2 - Teaching/Learning; L3 – Technology; L6 - Community Partnerships

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.4 - Expand offerings and opportunities at off-campus sites.

342 ABE/Gulf States Pathway IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Participants will enroll in 1a. 100% of participants will be enrolled by 1a. 100%, or 395 participants 1a. The Career Pathways the Gulf States Pathway. the Student Navigators. were enrolled in the Gulf Coordinator, Assistant (PLO) States/Career Pathways Coordinator, and the student program by Student navigators will continue to Navigators and the work closely AE Director, AE Assistant Coordinator of instructors, Smart Start Career Pathways. instructors, and Workforce Training & Economic Development staff to recruit and retain students. The Career Pathways program will continue to offer courses and programs that align with and sustain the Gulf States program. The Career Pathways Coordinators will continue to recruit additional industry partners and collaborate with NEMCC administration, faculty & staff; Workforce Training & Economic Development staff, MI-BEST staff, AE staff, C2C staff, WIOA staff, and community partners to create, coordinate, and implement additional career pathways that align with the current industry demands. Expanding the options in Career Pathways will allow us to serve a larger demographic and thus increase enrollment. 1b. 100% of enrollment will be tracked by 1b. 100% of 1,114 1b. Gulf States/Career Pathways the Student Navigators through Banner, participates enrolled into will begin utilizing additional AEMS, and the local Career Pathways Gulf States/Career tracking systems in the 2017- Database. Pathways were tracked by 2018 program year. These Student Navigators additional systems will provide through the aide and comprehensive tracking of

343 ABE/Gulf States Pathway IE Plan 2016-2017

assistance of student student performance to all folders, case notes, phone relevant agencies. The calls, emails, and face-to- following database systems will face office visits. 100% of be used: LACES, BANNER, and Participants are tracked in Pro Assessment. Banner through CEU credits. 100% of participants were entered into the Adult Education database, AEMS, to aide in tracking goal attainments such as job, school, GED, and retained employment. Participants TABE scores are also tracked through this system. 100% of participants were tracked using the local Career Pathways database system. Participant's course completions, certification completions, and program completions were also tracked using this system. 1c. 100% of participants enrolled in the Gulf 1c. 100% of participant 1c. Gulf States participant States program will have performance performance in the Gulf performance is no longer data submitted to the Department of States program was required as NEMCC has Labor utilizing Quarterly Reports and the submitted to the satisfied its commitment with Annual Performance Report (APR). Department of Labor the TAACCCT Department of utilizing Quarterly Labor grant. All required Reports and Annual performance reports have been Performance Report. submitted. Reports were submitted by the Gulf States Student Navigator.

1d. 100% of participants enrolled in the 1d. Gulf States participant 1d. The Career Pathways Career Pathways program will have performance is no longer Coordinator and Assistant performance data submitted to Northeast required as NEMCC has Coordinator will look at ways MS Community College, Director of Adult satisfied its commitment to adjust the reporting

344 ABE/Gulf States Pathway IE Plan 2016-2017

Education, VP of Workforce Training & with the TAACCCT schedule of instructors and Economic Development, the local Career Department of Labor staff to expedite final reports. Pathways database, and any other local grant. All required or state agency that requests the performance reports have information. been submitted.

2. Participants enrolled in 2. 60% or more of participants will obtain a 2. 698 of 1,114 participants 2. The Career Pathways the Gulf States Pathway degree or industry recognized certificate (62%) obtained a degree Coordinator and Assistant will obtain an industry in one or more of the following areas or one or more industry Coordinator will continue to recognized certificate or before exit: recognized certificates in work closely with the AE degree. (PLO) • CRC Certification the areas listed above. Director to find additional • IC3 Certification funds to assist in the costs of • MOUS Certification certification exams. Student • A+ Certification navigators will receive • Network+ Certification additional training and • Security+ Certification assistance, as needed, in • Workforce Career Certification in IT counseling with students on the Health, IT Industrial Maintenance, or importance and value of IT Microcomputer/ Information industry-recognized Systems Technology certifications. Student navigators will utilize 3. Participants will complete 3. 60% or more of participants will obtain 3. 26 of 1,114 (2.3%) 3. Continue to utilize guidance of one of the three Workforce an industry recognized certificate before participants completed student navigators and Career Certification exit one of the Workforce increased basic skill instruction Pathways: IT Healthcare, Career Certification to increase completions. IT Industrial Maintenance, pathways. The Career Pathways Coordinator and IT Microcomputer/ and Assistant Coordinator will Information Systems. consider ways to shorten pathways programs while maintaining relevant instruction to increase completions. 4. Participants will be 4. 75% of students who take the Challenge 4. 472 of 1,114 (42%) 4. Continue to utilize the basic successful in passing Exam or Industry Recognized Credentials participants passed a skills instructors and guidance challenge exams for in the following areas will demonstrate challenge exam in the from student navigators to college credit. (PLO) course competencies and earn college areas listed: assist students in creating good credit. • Professional study habits and

345 ABE/Gulf States Pathway IE Plan 2016-2017

• Professional Development Development - 426 comprehension of the material. • Computer Applications • Word Processing - 12 Revising our course and exam • Word Processing • Computer schedule will assist in allowing • Applied Business Math Applications - 15 students more opportunities to • Business Communication • Applied Business take exams. • Medical Terminology Math - 12 • IT Foundations • Business • Fundamentals of Data Communication - 2 Communication • Medical Terminology • Intro to Electricity - 5 • Program Logic Controllers • IT Foundations - 0 • Principles of Hydraulics and • Fundamentals of Data Pneumatics Communication - 0 • AC/DC Circuits for Electrical • Intro to Electricity - 0 • Program Logic Controllers - 0 • Principles of Hydraulics & Pneumatics - 0 • AC/DC Circuits for Electrical - 0 5. Gulf States/Career 5a. 70% of participants enrolled in the Gulf 5a. Employment information 5a. The Coordinator and Assistant Pathways participants not States/Career Pathways Program who for Gulf States/Career Coordinator will schedule employed at enrollment are unemployed at entry will obtain Pathways participants is additional training, for the will obtain unsubsidized employment. unavailable at this time. student navigators, with staff employment by the end of Adult Education and from the MDES and WIOA staff the first quarter after NSparc collaborate to to secure better resources and program exit quarter. survey participant's additional workshops for

(PLO) employment outcomes. students, for career counseling, This information is job search, interviewing, and currently being processed resume writing. Coordinator by NSparc. and Assistant Coordinator will partner with MDES staff, WIOA staff, Workforce Training staff, and local industries to establish agreements for on-the-job training and internships. 5b. 100% of participants are tracked 5b. 100% of participants who 5b. Career Pathways participant's through NSparc and the local Career were unemployed at entry employment data will continue Pathways database. were tracked by NSparc. to be tracked by NSparc and the

346 ABE/Gulf States Pathway IE Plan 2016-2017

AE database, LACES. 6. Gulf States/Career 6a. 70% of participants enrolled in the Gulf 6a. Employment information 6a. Student navigators will Pathways participants States/Career Pathways Program who for Gulf States/Career continue to partner with MDES, employed at enrollment are employed at entry will be successful Pathways participants is WIOA, Workforce Training, and will retain unsubsidized in retaining employment after program unavailable at this time. local industries to increase the employment after program completion or program exit. Adult Education and intensity of course training in completion or program NSparc collaborate to professional development, exit. (PLO) survey participant's work ethics, necessary skills, employment outcomes. and life skills for students. This information is Increased training in these currently being processed areas based on industry needs by NSparc. will better develop and prepare students for the workforce. 6b. 50% of participants enrolled in the Gulf 6b. Employment information 6b. Coordinator and Assistant States/Career Pathways Program who for Gulf States/Career Coordinator will continue to are employed at entry will be successful Pathways participants is work to increase availability of in upgrading employment after program unavailable at this time. in-demand industry completion or program exit. Adult Education and certifications. Additional NSparc collaborate to certifications will add value to survey participant's each student's resume and employment outcomes. make each more employable. This information is Increased certifications and currently being processed training in work ethics and by NSparc. necessary skills will allow us to better instruct and prepare students on how to upgrade their employment. Coordinator and Assistant Coordinator will partner with Workforce Training staff to establish incentive programs at our local industries which will reward employees for certification completions, course completions, and college credit completions.

347 ABE/ WIOA Youth/C2C IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Workforce Training & Economic Development/Director of ABE Program/Unit: ABE/WIOA Youth/C2C

Long-Range Goal(s): L2 - Teaching/Learning; L6 - Community Partnerships

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses.

348 ABE/ WIOA Youth/C2C IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Participants enrolled in 1a. 80% of participants enrolled in the C2C 1a. Records reflect 93.0% 1a. The C2C Youth Coordinator the C2C Program will have Program will have an EFL Gain by taking (65/70) of participants and C2C Coaches review an Educational a Pre-Test examination (TABE) to assess enrolled in the C2C program tested results to determine Functioning Level (EFL) their EFL. Based on these results, the had an EFL gain. ways to increase EFL gains in Gain. (Performance goals Student’s Instructional Objectives and C2C students. are set by Department of Assignments (SIOA) will be developed. Labor (DOL.) (PLO) Each student is given the Post-Test Examination (TABE) within the five-week rotation to measure goal obtainment. 1b. 100% of participants will be entered into 1b. All participants were 1b. Data is tracked through the the WINGS tracking system operated and entered into the WINGS WINGS system. maintained by the MS Department of tracking system to ensure Employment Security. This software successful student outcomes program is a vehicle for the standardized which were 65 participants collection of required data by the US of the 70 students that Department of Labor. Students will be needed to earn an EFL gain. tracked through this system to ensure Performance measures sent successful student outcomes. out by 3 Rivers reflect that Performance measures goals set by 3 participants in the C2C Rivers and the Department of Labor are program met 93% of the as follows: performance goals. 1. Placement in Employment or Education - 78.1% 2. Attainment of a Degree/Certificate - 94.7% 3. Literacy & Numeracy Gain - 80% 2. Participants enrolled in 2a. 100% of the participants enrolled in the 2a. 100% of the participants 2a-b. Increase employment the C2C Program will C2C Program will be counseled to enrolled in the C2C program counseling and job search obtain employment or determine employment and post- will be counseled to skills training for each C2C enter post-secondary secondary training goals at intake. Based determine employment and student to increase training. (Performance on these results, an Individual Service post-secondary training performance. goals are set by DOL.) Strategy (ISS) form will be prepared to goals at intake. Based on (PLO) track progress. these results, an individual Service Strategy (ISS) form will be prepared to track progress.

349 ABE/ WIOA Youth/C2C IE Plan 2016-2017

2b. 78% of participants (performance 2b. 71.15% of participants measure is state-mandated) will obtain (performance measure is employment or enter post-secondary state-mandated) obtained training by the 1st quarter after exit date. employment or entered post-secondary training by the 1st quarter after exit date. 84.21% of participants obtained employment or entered post-secondary training by the 4th quarter after exit date. 3. Participants enrolled in 3a. 100% of participants enrolled in the C2C 3a. 100% (105 of 105) of 3a. Continue to develop the C2C Program will Program will be counseled to determine participants enrolled in C2C intensive career counseling attain a degree or degree or certificate training goals at received intensive career materials. certificate (Performance intake. Based on these results, an counseling and an Individual goals set by DOL) (PLO) Individual Service Strategy (ISS) form Service Strategy with the will be prepared to track progress. student's goals listed. 3b. 94.7% of participants (performance 3b. 64%(61 out of 95) C2C 3b. Encourage participants to measure federally mandated) will obtain participants earned a HSE, enroll in classes leading to a a degree or certificate by the 3rd quarter 98%(103 out of 105) C2C certificate or a degree. after exit date. participants earned a Work Ethics certificate, 94%(78 out of 83) C2C participants earned a Workkeys certificate, 41%(43 out of 105) C2C participants earned a SkillsUSA Employability certificate, 46%(48 out of 105) C2C participants earned a SkillsUSA Service Skills certificate, 48%(50 out of 105) C2C participants earned CPR certification, 48% (50 0ut of 105) C2C participants earned a Service Skills certificate, 71% (75 out of 105) C2C participants earned a State Smart Start

350 ABE/ WIOA Youth/C2C IE Plan 2016-2017

certificate, and 16% (17 out of 105) C2C participants earned a Smart State completion certificate.

351 Continuing Education IE Plan 2016-2017

Institutional Effectiveness Plan 2016-7016

Division/Department: Executive Vice President/Vice President of Workforce Training & Economic Development/Director of Continuing Education Program/Unit: Continuing Education

Long-Range Goal(s): L5 - Professional Development; L6 - Community Partnerships

Short-Term Goal(s): S1.1 - To offer innovative and flexible course offerings/increase non-traditional ways of offering courses; S1.3 - Improve student retention, S1.4 - Expand offerings and opportunities at off-campus sites, S2.5 - Offer employee mentoring and professional development opportunities

352 Continuing Education IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Offer personal and 1a. Through individual request, advisory 1a. The Department of 1a. Based upon Continuing professional development committee recommendations, area high Continuing Education Education customers and the opportunities to aid demand sectors, and class evaluations, offered 100 workshops, areas of high demand for students in attaining their 100 workshops, seminars, and classes seminars, and/or classes employment, new classes and education and enrichment will be offered to participants of all ages. since July 1, 2016. There short-term training programs goals. (PLO) were 4,291 duplicated will be added for the upcoming participants of varying year. ages with 65,037 contact hours. 1b. The third annual ROAR Healthy 1b. Through the Blue Cross/Blue Shield Camp for Kids will be held July Foundation Grant a healthy camp for kids 1b. The second annual ROAR 25, 26, & 27, 2017. New items was developed and will be scheduled Healthy Camp for Kids including "What Can We Grow", every summer for children in the was held in June 2016. Active Lifestyle, and "You are administration/faculty/staff and the The attendance was what you Eat". community. The 2017 camp attendance increased by 66% above will be increased by 50%. the first annual camp with 21 participants. 2. Will provide satisfactory 2a. Through the 2016-2017 evaluations, 93% 2a. The percentage of 2a. The ratings of classes/ continuing of the Continuing Education participants satisfied customers for workshops/seminars below education/community will give an average satisfaction rating of Continuing Education 93% will be reviewed for services to all participants. 1 or above on each question. (Based upon classes/workshops/semin problem areas. (PLO) Likert scale of -2 to 2 being highest). ars was an overall 89% from 100 offerings. 2b. Through the Fall 2016 Campus Climate 2b. The average rating of 2b. Will strive to increase average Survey the Average Rating of services services for Continuing rating by administrators, will be 4.00. Education from the Faculty, and Support Staff to Campus Climate Survey 4.17% Fall 2016 was 4.15%. 3. Will provide continuing 3a. Through communication with curriculum 3a. There were 74 3 a-b. Will maintain contact with education units for coordinators, counselors, principals, and Professional Development area school district curriculum professional development superintendents, professional Classes/Workshops coordinators and/or to all participants development opportunities will be approved for CEU Credit principals/superintendents to specifically area offered to all educators for CEU's for the five county school assist with providing expert elementary and high required for recertification. The overall districts and other instructors and training topics. school instructors to rating for the training will be 90%. districts within the state. Will provide copies of promote programs The overall rating for the evaluation reports from classes designed to enhance classes was 90%. to coordinators/

353 Continuing Education IE Plan 2016-2017

classroom instruction. 3b. Through Ed2go online, classes will be 3b. Online Classes available principals/superintendents for (PLO) provided for teachers to earn CEU's for through Ed2go was future professional recertification. The overall rating for continued for teachers development. these classes will be based on a scale of 1 needing additional CEU Below Average, 2 Average, 3 Above Credits. There were 91 Average, and 4 Excellent. Ed2go classes utilized. The overall rating average was 3-Above Average. 4. Students who are admitted 4a. 80% of students who are admitted to the 4a. 8 students, 80% (8 of 10) 4a-g. Continuing Education will to short-term training NEMCC Part-time Reserve Law for the 2016-2017 year, continue to provide completion programs will successfully Enforcement Officers' Training Academy completed the Part-Time information to businesses, complete the requirements will successfully complete the program Reserve Officer Training industry, and agencies for to prepare for national and regulated by the Mississippi Board of Academy based on 200 recruitment of students at the state certifications. (PLO) Law Enforcement Officer Standards and contact hours per student. end of each training program. Training (BLEOST). 4b. 20 Students, 100% (20 of State and National testing 4b. 90% of students who are admitted to the 20) for the 2016-2017 results will continue to be Dental Assisting Training Program will year, completed the monitored for any problem successfully complete the program with Dental Assisting Program areas that need to be addressed completion of OSHA Regulations and a with the Mississippi during training. New areas of Mississippi Radiology Permit. Radiology Permit and certification will be researched 4c. 80% of students who are admitted to the OSHA Regulations for additional training Emergency Medical Technician Basic Certificate of Completion opportunities. (EMT-Basic) will successfully complete based on 200 contact requirements to take the National hours per student. Registry exam for certification. 4c. 34 Students, 92% (34 of 4d. 90% of participants, specifically health 37) for the 2016-2017 education instructors and students year, completed the training in medical fields, will Emergency Medical successfully complete the requirements Technician-Basic program to obtain the American Heart Association requirements to test for Healthcare Provider CPR and Heartsaver the NREMT (National First Aid/CPR Certification. Registry Emergency 4e. 80% of students who are admitted to the Medical Technician) Certified Nurse Aide Training Program certification based on 135 will successfully complete requirements contact hours per student. to obtain the Mississippi Department of 4d. 14 Students, 100% (14 of Health mandatory exam for certification. 14) for the 2016-2017 4f. 85% of students who are admitted to the year, completed the Phlebotomy Program will successfully Healthcare Provider CPR

354 Continuing Education IE Plan 2016-2017

complete the requirements to obtain the course and received the National Phlebotomy Technician (PBT) American Heart American Society for Clinical Pathology Association two-year (ASCP) exam. certification based on 8 4g. 80% of students who are admitted to the contact hours per student. Commercial Truck Driving Program will 4e. 47 Students, 87% (47 of successfully complete the training 54) for the 2016-2017 program and obtain a Mississippi year, completed the Commercial Truck Driving License-Class requirements of the A (CDL). Certified Nurse Aide Program to test for the Mississippi Nurse Aide exam based on 120 contact hours per student. 4f. 10 Students, 91% (10 of 11) for the 2016-2017 year, completed the requirements to test for the National Phlebotomy Technician (PBT) American Society for Clinical Pathology (ASCP) exam based on 134 contact hours per student. 4g. 8 Students, 80% (8 of 10) for the 2016-2017 year, completed the requirements to test for the Mississippi Commercial Truck Driving-Class A (CDL) based on 200 contact hours per student.

355 Customized Training IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Workforce Training & Economic Development/Director of Workforce Program/Unit: Customized Training

College Purpose Statement(s): P5: To provide employer-driven, industry-specific workforce education and training to business, industry, and individuals.

Long-Range Goal(s): L4 - Marketing; L6 - Community Partnerships

Short-Term Goal(s): S1.3 - Improve student retention

356 Customized Training IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Trainees will be satisfied 1a. 10% of college-supported training will be 1a. 22.0% (13/59) of college- 1a. The Workforce Division has with the training services monitored and evaluated. supported trying was increased staff to assist in provided by the Division of monitored and evaluated and monitoring and evaluating Workforce Training and all received a satisfactory or their services. Economic Development. above rating. This will be verified 1b. 100% of college-delivered training will 1b. 100% (59/59) of all college- 1b. Workforce Managers recruit through trainee be monitored and evaluated. delivered training was and utilize qualified, competent evaluations and project monitored and evaluated and instructors to provide training monitoring. (PLO) all received a satisfactory or for our businesses and above rating. industries. 2. The number of 2a. At the end of the fiscal year, 2a. At the end of the fiscal year, 2a-b. The Workforce Staff business/industry business/industry/organizational business/industry/organizati implemented new programs partnerships and the partnership agreements will increase by onal partnership agreements designed to increase number of training hours 10% as reported in the Report on increased by 18% (50 to 59) enrollment and services offered delivered will increase Institutional Effectiveness Indicators and as reported in the Report on to businesses and industries. annually. (PLO) College-Wide Short-Term Goals. Institutional Effectiveness Indicators and College-Wide Short-Term Goals 2016- 2017. 2b. At the end of the fiscal year, the total 2b. At the end of the fiscal year, hours of training delivered will increase business/industry/organizati by 10% as reported in the Report on onal partnership agreements Institutional Effectiveness Indicators and increased by 18% (50 to 59) College-Wide Short-Term Goals. as reported in the Report on Institutional Effectiveness Indicators and College-Wide Short-Term Goals 2016- 2017. 3. Businesses, industries, and 3. Each employer will be requested to 3. Surveys/evaluations were 3. The staff continues to improve service entities will be complete an employer survey/evaluation. reviewed and analyzed. the quality of services offered satisfied with the training Training services will receive a "3" or Training services through the Workforce services provided by the higher on a 4-point scale. offered/provided by the Division. An additional Division of Workforce Workforce Division received Workforce Project Manager Training and Economic a rating of "3" or higher on a was hired to assist with Development. This will be "4" point scale on all aggressively marketing verified through employer completed surveys/ services to new and existing evaluations. (PLO) evaluations. businesses and industries, as

357 Customized Training IE Plan 2016-2017

well as individuals in the district. 4. College Personnel will be 4. Through the Campus Climate Survey, 4. Through the Campus Climate 4. Based on results of the Campus satisfied with the services 80% of the faculty, staff, and Survey, Fall 2016, 71.8% of Climate Survey, a plan of action provided by the Workforce administration responding will give a the faculty, staff, and was developed to increase Training and Economic satisfaction level rating of 4 or above administration responded awareness across Development Division. (with 5 being highest). with a 4.17 satisfaction level campus of the Workforce (PLO) rating (with 5 being highest) Division services. to being satisfied with the services of the Division of Workforce Training and Economic Development.

358 Workforce Investment Opportunity Act (WIOA) IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Vice President of Workforce Training & Economic Development Program/Unit: Workforce Investment Opportunity Act (WIOA)

College Purpose Statement(s): P5: To provide employer-driven, industry-specific workforce education and training to business, industry, and individuals.

Long-Range Goal(s): L1 - Quality Student Outcomes; L6 - Community Partnerships; L9 - Communication

359 Workforce Investment Opportunity Act (WIOA) IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Unemployed/ 1. 80% of WIOA participants will enter 1. With the transition from 1. With the transition from WIA to Underemployed Adults gainful employment. WIA to WIOA performance, WIOA performance, these reports and Dislocated Workers these reports aren’t aren’t available for PY 2016 yet. will enter gainful available for PY 2016 per employment. (PLO) TRPDD (Three Rivers Planning & Development District. 2. Adult and Dislocated 2. 80% of adults and dislocated workers 2. With the transition from 2. With the transition from WIA to Workers who entered that enter employment will retain WIA to WIOA performance, WIOA performance, these reports employment will retain employment for 6 months. This these reports aren’t aren’t available for PY 2016 yet employment for 6 information will be maintained in the available for PY 2016 yet per per TRPDD. months. (PLO) participants’ case file and entered into TRPDD. the OESS Management System. 3. Increase the number of 3. 85% of WIOA participants that enter into 3. 3. During program year 3. WIOA case managers will cross occupational skills training will successfully complete 2016-2107, 31 of 50 , or reference training programs with attained and/or training, thus acquiring the appropriate 62%, of participants current labor market data to credentials of Workforce credential. completed training. Of those ensure that participants are being Investment Opportunity 50, 17 are still in training placed in demand occupations. Act participants (WIOA). and have not yet completed Additionally, WIOA case (PLO) and are considered managers coordinate with carryovers for FY 2017- student support staff to identify 2018. If you take out the 17 means to increase student carryovers that are still in success. training, 31 of 33, or 93% of the participants have completed training. 4. Adults will receive an 4. Adults and dislocated workers reporting 4. With the transition from 4. With the transition from WIA to increase of $9,200 in to the WIN Job Center will be provided WIA to WIOA performance, WIOA performance, these reports salary upon assistance in job readiness skills, these reports aren’t aren’t available for PY 2016 yet employment. Dislocated obtaining a job, and/or finding available for PY 2016 yet per per TRPDD. Workers will receive an appropriate training to increase their TRPDD. increase of $11,000 earnings. Per MS Partnership upon employment. Performance Summaries, Adults will (PLO) receive an increase of $9,200 in salary upon employment. Dislocated Workers will receive an increase of $11,000 upon employment.

360 NORTHEAST AT CORINTH OFF-CAMPUS SITE

Through the college’s strategic planning process, community phone and interest surveys were administered to determine the need for educational sites strategically located within the college’s district. The city of Corinth and Alcorn County were identified as a location needing additional educational services from Northeast. In 2001, the City of Corinth Board of Alderman transferred the former Garan Building and property for a cost of $1.00. The former Garan property had an appraised market value of $1,000,000.00. The donated facility was composed of one building with approximately 75,000 square feet and was located on approximately 33 acres. In 2005 Northeast began renovation on part of the building to become Northeast at Corinth off-campus center. The renovated portion of the facility included approximately 28,000 square ft. in Phase One and was completed in August 2006.

Soon after Phase I was completed and opened, Northeast recognized there was a need for additional instructional space at the facility. Renovation/construction began on Northeast at Corinth Phase II in October 2008 and was completed in January 2009. Furnishing and equipment were installed during the spring semester of 2009 with plans to utilize the instructional space beginning with the fall 2009 semester.

Northeast at Corinth Phase II is a 17,846 square foot expansion within the original building at Corinth. Space within Northeast at Corinth Phase II is fully ADA compliant and is designed as instructional space. Northeast submitted a prospectus to add the option of degree programs to the Southern Association of Colleges and Schools (SACS) in June 2009. The Northeast at Corinth site was approved by SACS in August of 2009. Northeast at Corinth continued to expand in the spring of 2014 with the addition of approximately 5,200 square feet. This expansion included two new classrooms, two new offices, and a laboratory/shop area.

Hence, the purpose of Northeast at Corinth is “to provide educational opportunities to meet the career and personal need for individual students and the community which it serves.” The off-campus site is located at 2759 South Harper Road in Corinth MS 38834 which is approximately 20 miles from the main campus in Booneville, MS.

2016-2017 Accomplishments 1. Served over 100,000 clients/students through the various on-site partnership agencies. 2. Provided office and classroom space for NE academic instructors as well as Adult Basic Education and Workforce Training instructors. 3. Conducted WorkKeys (NCRC) testing for over 1,000 students on-site. 4. Provided Job PASS assessments for numerous companies seeking employees. 5. Continued on-site Workforce Career Pathway classes in Industrial Maintenance, Medical and Business Office Assisting, and Information Systems Technology. 6. Continued providing on-site training in Manufacturing Skills Basic. 7. Updated software on the computers in the three on-site computer labs. 8. Northeast at Corinth enrolled 176 students in academic classes. 9. Northeast has partnered with Corinth High School to offer classes in Robotics and Engineering I, Biomedical Science, and Law & Public Safety. These programs are currently serving 32 high school students. 10. The Workforce Development Center on the Corinth campus served approximately 75 students with over 35 of those students completing workforce programs. 11. The ABE department served 329 students at the Corinth campus. 12. Over 175 students completed Career Pathway programs at Corinth. 13. The Northeast Mississippi Law Enforcement Training Center located on the Northeast @ Corinth campus has served over 9,800 officers from 439 agencies in a total of 15 states. The center has also hosted federal training offered through the U.S. Department of Justice, Law Enforcement Coordinating Committee and other individual Federal and State agencies directed towards areas of critical and immediate national interest. 14. There were 2,991 proctored exams administered through the Northeast @ Corinth library. 15. Caterpillar has tested 371 potential employee candidates at the Corinth campus. 16. Family Services has served over 60 individuals at the Corinth campus during this time period. 17. The Northeast Campus in Corinth provided training, testing, and meeting space in the facility on more than 400 occasions for area businesses, industries and local partners. 18. Continuing Education offered ACT workshops as well as computer classes at the Corinth facility.

361 19. 867 clients received WIOA services through the Corinth WIN Job Center located at the Northeast at Corinth satellite campus. 20. 1,603 individuals received training or services through the various company and college sponsored workshops.

Five-Year Projections 2017-2018 1. Offer additional day and evening classes 2. Add additional staff as enrollment increases 3. Prepare facilities for additional technical and vocational type classes 4. Continue to upgrade library and instructional material 5. Hire full-time counselor 6. Continue to develop business/community partnerships 7. Develop plans to offer AAS degree program based on local need 8. Continue to increase number of dual-enrolled students through partnerships with local high schools 9. Develop plan for phase III expansion at the Corinth facility

2018-2019 1. Continue to expand class offerings 2. Add additional staff as enrollment increases 3. Prepare facilities for additional technical and vocational course offerings 4. Continue to upgrade library and instructional material 5. Increase business/community partnerships 6. Continue to secure funding for phase III expansion

2019-2020 1. Continue to increase class offerings 2. Offer dual-enrollment programs for bachelor level degrees 3. Explore/consider additional AAS program offerings 4. Continue to increase business/community partnerships 5. Create an outside recreational area 6. Finalize plans for phase III expansion.

2020-2021 1. Continue to grow Northeast at Corinth 2. Develop new business/industry partnerships 3. Update/upgrade phase I & II areas including facilities and equipment 4. Develop phase III.

2021-2022 1. Continue to grow Northeast at Corinth 2. Develop new business/industry partnerships 3. Update/upgrade phase I, II, & III areas including facilities and equipment

362 Northeast at Corinth Off-Campus Site IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Northeast at Corinth Center Director Program/Unit: Northeast at Corinth Off-Campus Site

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L7 - Distance Learning

Division Purpose Statement: To provide quality educational and workforce development opportunities to meet the career and personal needs for individual students, industries, and the community, which it serves.

363 Northeast at Corinth Off-Campus Site IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students who enroll in a 1a. Students enrolled in either MAT 0123 or 1a. 54.3% (19/35) of students 1a-b. Instructors included developmental math MAT 1233 will demonstrate passage enrolled in MAT 1233 additional instructions on all the course at the Northeast at rates that are equal with the same Intermediate Algebra objectives listed in order to Corinth site will be as courses on the main campus. passed with a D or above in maintain the proficiency level of successful as students who the Fall 2016 semester each topic for all types of enroll in a traditional compared to traditional classes. developmental math classes of 59.0% course. (PLO) (348/590). 90.0% (9/10) of students enrolled in MAT 1233 Intermediate Algebra passed with a D or above in the Spring 2017 semester compared to traditional classes of 52.8% (141/267). 1b. Students enrolled in either MAT 0123 or 1b. 82.9% (29/35) of students MAT 1233 will demonstrate retention enrolled in MAT 1233 rates that are equal with the same Intermediate Algebra were courses on the main campus. retained in the Fall 2016 semester compared to traditional classes of 79.3% (468/590). 90.0% (9/10) of students enrolled in MAT 1233 Intermediate Algebra passed with a D or above in the Spring 2017 semester compared to traditional classes of 79.0% (211/267). 2. Students enrolled at the 2a. Through the Northeast at Corinth 2a. Through the Northeast at 2a-b. Courses are continually Northeast at Corinth off- Student Survey, 85% of the students Corinth Student Survey monitored to ensure that quality campus site will be responding will either strongly agree or Spring 2017, 91.9% of the of instruction meets or exceeds satisfied with the quality of agree to the question “Received high students responded with student expectations. their instruction. (PLO) quality of instruction.” either strongly agreed or agreed to the question “Received high quality of instruction.”

364 Northeast at Corinth Off-Campus Site IE Plan 2016-2017

2b. Through the Northeast at Corinth 2b. Through the Northeast at Student Survey, 85% of the students Corinth Student Survey responding will either strongly agree or Spring 2017, 91.9% of the agree to the question “The course is students responded with what you expected.” either strongly agreed or agreed to the question “The course is what you expected.” 3. Students enrolled at 3. Through the review of success rates, 3. The overall success rate for 3. Success rates for the Northeast Northeast at Corinth will students who are enrolled in Northeast courses at the Northeast at at Corinth off-campus site be provided a quality at Corinth courses will achieve at a Corinth off-campus site continued to be maintained well education comparable to comparable rate to students enrolled in was 89.2% for Spring 2017 above those of traditional that of the main campus. courses on main campus. Success Rate is compared to 67.2% for success rates on the main (PLO) defined as achieving a D or higher grade. traditional courses as campus. The college continues reported by the Retention to monitor success rates and use and Success Rate of Corinth the Student Survey of Off- versus Traditional (main Campus Sites for planning campus), Spring 2017. purposes of future expansion of the Corinth off-campus site. 4. Students enrolled at 4. Students who are enrolled in Northeast 4. Students enrolled at 4. Retention rates for the Northeast at Corinth will at Corinth courses will be retained at the Northeast at Corinth off- Northeast at Corinth off-campus be retained at the same or same or higher percentage rate than campus site during Spring site continued to fair favorably higher rate than traditional student enrollment at the 2017 were retained at a when compared to those of traditional student main campus. higher level (94.0%) than traditional retention rates on enrollment. (PLO) those of the main campus the main campus. The college (82.8%). continues to monitor success rates and use the Student Survey of Off-Campus Sites for planning purposes of future expansion of the Corinth off- campus site. 5. Students enrolled at 5a. Through the Northeast at Corinth 5a. Through the Northeast at 5a. The Director of Northeast at Northeast at Corinth will Student Survey, 80% of students Corinth Student Survey Corinth Off-Campus site be satisfied with student responding will respond with “Satisfied” Spring 2017, 82.3% of collaborated with the Vice support services provided. or “Very Satisfied” to the item "Variety students responded with President of Instruction to (PLO) of Courses Offered." “Satisfied” or “Very provide a variety of courses. Due Satisfied” to the item to low enrollment, some classes "Variety of Courses did not make. Offered."

365 Northeast at Corinth Off-Campus Site IE Plan 2016-2017

5b. Through the Northeast at Corinth 5b. Through the Northeast at 5b. The Director of Northeast at Student Survey, 90.0% of students Corinth Student Survey Corinth Off-Campus site responding will respond with "Satisfied" Spring 2017, 87.1% of collaborated with the Vice or "Very Satisfied" to the "Quality of students responded with President of Instruction to courses compares equivalent to the "Satisfied" or "Very ensure instructors provide traditional main-campus course format." Satisfied" to the "Quality of quality instruction. courses compares equivalent to the traditional main-campus course format." 6. Students will be able to 6. 60% of students enrolled in Computer 6. 69.2% (9/13) of students 6. Faculty included additional illustrate proficiency in Applications I (CSC 1123) will enrolled in Computer instruction on all the objectives computer applications. successfully complete word processing, Applications I (CSC 1123) listed in order to maintain the (SLO) electronic spreadsheets, database successfully completed proficiency level of each topic management, presentation design, and word processing, for all types of classes. electronic communications. electronic spreadsheets, database management, presentation design, and electronic communications.

366 NORTHEAST AT NEW ALBANY OFF-CAMPUS SITE

Through the college’s strategic planning process, community phone and interest surveys were administered to determine the need for educational sites strategically located within the college’s district. The city of New Albany and Union County were identified as a location needing additional educational services from Northeast. In December 2002, the New Albany Separate School District, with approval from the New Albany Board of Aldermen, transferred the former Mattie Thompson Elementary School building to Northeast for a cost of $1,000. The former Mattie Thompson Elementary School property had an appraised market value of $120,000 to $150,000. The donated facility was composed of three buildings with approximately 30,644 square feet and was located on approximately 3.68 acres. In 2003, Northeast renovated one of the three buildings to become Northeast at New Albany off-campus site. The former library/classroom building (5,460 square feet) was renovated for use as an ADA accessible facility containing:

• Two (2) classrooms that seat thirty (30) each and one classroom that seats fifteen (15) • Classroom/computer lab with twenty (20) computer stations • Library • The WIN Job Center (Workforce Investment Network) which consists of employment security personnel and adult basic education instructors • Office space and conference room • General work areas consisting of file room, break area, and storage areas • ADA accessible restrooms Hence, the purpose of Northeast at New Albany off-campus site is “to provide educational opportunities to meet the career and personal need for individual students and the community which it serves.” The off- campus site is located at 301 North Street in New Albany, MS, which is approximately 35 miles from the main campus in Booneville, MS. In August 2007, a new classroom building consisting of 3 classrooms, a 20-seat computer lab, fully equipped science lab with office space was opened. BNA Bank donated $25,000.00 for a new library, which was opened in 2007. In August 2008, a Practical Nursing Education (PNE) Program began with twelve (12) students enrolled. All twelve completed the program. A PNE laboratory was constructed along with office space for the instructor. In 2008-2009, a dual enrollment program was offered to Union County and New Albany High School students. Approximately fifty (50) students took advantage of this program and twenty (20) of these students actually took and passed twelve (12) hours of college courses.

In 2010-2011, a satellite Bookstore was opened on campus. This bookstore services the needs of the classes offered at the NE @ New Albany and is staffed by a part time clerk.

In 2011-2012, we began giving the CRC Workeys test, continued to offer dual enrollment class for our local high school, offered continuing education classes, Increase the number of course offerings, Offered a science class.

In 2012-2013, NE @ New Albany opened up the schedule to include early morning & mid day classes for our students. This proved to be very beneficial to those students that are primarily taking all classes at this location.

In 2013-2014, we have added a mobile training lab. It was moved onto campus late in the year. Plans are to begin having short-term training classes that are offered through the TAA Grant Program. They are based on career pathways through TIGER Works.

In 2014-2015, we received Pneumatic, Hydraulic & PLC equipment for the mobile training lab. TAACCCT Grant Program began meeting for class in the Lab late into the program year. Hope to be fully operational for program year 2015-2016.

In 2015-2016, took the T.I.G.E.R. Lab to the New Albany/Union County Vo-Tech Career Day to show off some of the new equipment for our Workforce training classes (Welding Simulator, Forklift Simulator) to try to

367 encourage students to look at possible alternative career pathways. For the 5 consecutive semester, we had an increase in Enrollment at NE @ New Albany.

In 2016-2017, we began the Furniture Training Academy for the local Furniture industry. This consist of a 28 hour course that entails Career 101 Modules on Employer Expectations, Workplace Ethics, Teamwork Skills, Problem Solving & Financial Awareness along with a CRC WorkKey's Career Readiness Certificate, OSHA 10 Certification & Job PASS. Upon completion of the course, the students are promised the following by the Furniture Alliance: a. Guarantee an interview to graduates. b. Give hiring priority to graduates. c. Offer a higher rate of starting pay to graduates.

2016-2017 Accomplishments 1. Enrollment at the New Albany Campus declined for the 1st time since the Fall ’12 semester. Decrease of 45 Students in the Fall 16 & Decrease of 68 students in the Spring 17 semester. Part of the decrease came from New Albany High School now offering Dual Enrolled College Algebra on the High School campus and not at NE @ New Albany Campus. Looking to add a Dual Enrolled Chemistry at NE @ New Albany Campus for the Fall 2017 semester. 2. Added a fulltime Counselor on site every day. Louis Sacran began in the Fall 2016 semester and offers a full array of Counseling Services including assisting students with class schedules, withdrawals, FAFSA, Dorm Applications, Student ID’s, Transcript Request, Fee Payments, Financial Aid Assistance, Proctored Exams, etc. 3. Continued teaching Career Pathway classes through the Workforce Division at NEMCC. Classes Include Professional Development, Medical Business Practices, Applied Business Math, Business Communications, Word Processing & Medical Terminology. We had 111 students to participate so far YTD. We will begin offering Industrial Maintenance in the Spring 2017 semester. 4. Proctored 1101 exams for Online students in the period between August 2016 through March 17, 2017 5. We had 168 Dual Enrolled Students in the Fall ’16 semester & 143 Dual Enrolled Students in the Spring ’17 semester from Union County & New Albany City Schools 6. Began hosting Furniture Academy classes in February 2017. It is a 28 Hour course that includes Job Pass and two National Certifications - OSHA 10 & WorkKeys Career Readiness Certificate 7. We had 68 students enrolled in the High School Equivalency (HSE) program (Former ABE/GED class) 8. NE @ New Albany had 18 students enrolled in the C2C (Counseling to Career) Program which incorporates work ethics with job experience within the community 9. Beginning in the spring ’17 semester, we will begin offering Welding Classes. A mobile Welding Lab that is owned by the Mississippi Corridor Consortium has recently been moved to the NE @ New Albany Campus

Five-Year Projections 2017-2018 1. Increase enrollment in the Careers Pathways/Smart Start Workforce Programs 2. Upgrade Computers in the NEMCC Lab 3. Increase Retention Rate 4. Expand Dual Enrollment offerings 5. Investigate adding Microbiology as a class offering 6. Investigate adding a CNA program through Continuing Education 7. Increase the number of computers in the Proctoring Lab to accommodate more students 8. Resurface the roof on WIN Job Center 9. Begin a Welding Program 10. Increase HSE/AE enrollment

368 2018-2019 1. Install new carpet in the WIN Job Center building 2. Increase Retention Rate 3. Construct training facility for business/Industry (CTE) plus additional classroom space 4. Pave Back parking lot 5. Replace (2) HVAC Units on the WIN Job Center Building 2019-2020 1. Add additional parking to accommodate additional programs 2. Hire additional instructors as needed 3. Purchase new furniture for classrooms 4. Prepare facility for additional Technology upgrades 5. Add Full Time Security staff 2020-2021 1. Install New Carpet in existing NEMCC Building 2. Upgrade ALL computers 3. Increase enrollment 5% 4. Expand Continuing Education offerings 5. Add Full Time Student Services Counselor 2021-2022 1. Expand Career & Technical Offerings 2. Add Full Time Administrative Assistant 3. Restripe the Parking Lot 4. Expand Space for the Proctoring Lab 5. Increase Retention Rate

369 Northeast at New Albany Off-Campus Site IE Plan 2016-2017

Institutional Effectiveness Plan 2016-2017

Division/Department: Executive Vice President/Northeast at New Albany Center Director Program/Unit: Northeast at New Albany Off-Campus Site

Long-Range Goal(s): L1 - Quality Student Outcomes; L2 - Teaching/Learning; L3 - Technology

Division Purpose Statement: To provide quality educational opportunities to meet the career and personal needs for individual students and the community, which it serves.

370 Northeast at New Albany Off-Campus Site IE Plan 2016-2017

Expected Outcomes Assessment Criteria/Procedures Assessment Results Use of Results (Column 1) (Column 2) (Column 3) (Column 4) 1. Students enrolled at the 1a. Through the Northeast at New Albany 1a. Through the Northeast at 1a-b. Each Spring, every course Northeast at New Albany Student Survey, 85% of the students New Albany Student section per instructor is off-campus site will be responding will either strongly agree or Survey Spring 2017, surveyed by students using an satisfied with the quality of agree to the question “Received high 98.3% of the students instrument entitled Student their instruction. (PLO) quality of instruction.” responded with either Survey. A summation of the strongly agree or agree on results of the student's the question "Received evaluation of Northeast at New high quality of Albany was distributed to all instruction". This was an division heads for their Increase of 3.1% from evaluation of the quality of Spring 2016 Survey. instruction. 1b. Through the Northeast at New Albany 1b. Through the Northeast at Student Survey, 85% of the students New Albany Student responding will either strongly agree or Survey Spring 2017, agree to the question “The course is what 95.7% of the students you expected.” responded with either strongly agree or agree to the question "The course is what you expected". This is an Increase of 4.5% from the Spring 2016 Survey. 2. Students enrolled at 2. Through the review of success rates, 2. Northeast @ New Albany 2. A full-time counselor was Northeast at New Albany students who are enrolled in Northeast at Students achieved a available to assist students. will be provided a quality New Albany courses will achieve at a success rate in Fall 16 of The director of the NA off- education comparable to comparable rate to students enrolled in 90.4%. Traditional, Main campus or the counselor met that of the main campus. courses on main campus. Success Rate is Campus students with each class to explain all (PLO) defined as achieving a D or higher grade. achieved a success rate in student services offerings to Fall 16 of 87.4%. A the students. difference of 3%. Northeast @ New Albany Students achieved a success rate in Spring 17 of 93.5%. Traditional, Main Campus students achieved a success rate in Spring 17 of 86.1%. A difference of 7.4%.

371 Northeast at New Albany Off-Campus Site IE Plan 2016-2017

3. Students will be retained 3. Records maintained through the 3. Northeast @ New Albany 3. Tutoring services were made at the same or higher rate Administrative software system, Students achieved a available to students at the off- than traditional student BANNER, will indicate that students who success rate in Fall 16 of campus site. A full-time enrollment. (PLO) are enrolled in Northeast at New Albany 80.4%. Traditional, Main counselor was available to courses will be retained at the same or Campus students assist students. The director of higher percentage rate than traditional achieved a success rate in the NA off-campus site or the student enrollment at the main campus. Fall 16 of 74.7%. A counselor met with each class difference of 5.7%. to explain all student services Northeast @ New Albany offerings to the students. Students achieved a success rate in Spring 17 of 82.8%. Traditional, Main Campus students achieved a success rate in Spring 17 of 72.6%. A difference of 10.2%. 4. Students at Northeast at 4a. Through the Northeast at New Albany 4a. Through the Northeast at 4a. The Director with continue to New Albany will be Student Survey, 85% of students New Albany Student work with the Dean of satisfied with student responding will respond with “Satisfied” Survey Spring 2017, Instruction to increase the support services provided. or “Very Satisfied” to the item "What is 96.6% of students variety of course offerings on (PLO) your overall impression of quality of responded with the Northeast at New Albany education at this college?" “Excellent” or “Good” to Off-Campus Site. the item "What is your overall impression of quality of education at this college?" 4b. Campus will continue to 4b. Through the Northeast at New Albany 4b. Through the Northeast at provide ample computer lab Student Survey, 85% of students New Albany Student space at the Northeast at New responding will respond with "Satisfied" Survey Spring 2017 Albany Off Campus Site. or "Very Satisfied" to the item "Computer 91.4% of students Lab Availabilty." responded with "Satisfied" or "Very Satisfied" to the item "Computer Lab Availability." 5. Students enrolled at 5a. 75% of the students who complete ENG 5a. 78% of the students who 5a-c. Assignments were revised to Northeast at New Albany 1113 (Fall 2016) will achieve an average completed ENG 1113 (Fall more accurately depict the will be able to illustrate of at least 70% success on the required 2016) achieved an faculty's expectations. critical thinking in the units as evaluated by a rubric developed average of at least 70% Computer lab is utilized by the form of analysis, by the ENG 1113 and 1123 faculty. success on the required instructor for delivery of

372 Northeast at New Albany Off-Campus Site IE Plan 2016-2017

evaluation and persuasion. units as evaluated by a instructional materials & so (SLO) rubric developed by the students can complete ENG 1113 and 1123 assignments based on the faculty. course outline. 5b. Students enrolled in ENG 1123 (Spring 5b. 75% of the students 2017) will complete at least four units of enrolled in ENG 1123 expository writing, at least two of which (Spring 2017) completed will require documented research; at at least four units of least 75% of those who complete the expository writing, at course will achieve an average of at least least two of which that 70% success on the required units. required documented research with an average of at least 70% success on the required units. 5c. 70% of student enrolled in ENG 0114 5c. 86% of students enrolled (Fall 2016) will show an increase in their in ENG 0114 (Fall 2016) Lexile Scores. showed an increase in their Lexile Scores.

6. Students enrolled at 6a. 80% of the students in SPT 1113 who 6a. 80% of the students in 6a-b. Assignments were revised to Northeast at New Albany view the DVD self-recording will rank SPT 1113 will successfully more accurately depict the will be able to “Excellent” or “Good” to the question use a presentational aid in faculty's expectations communicate effectively in “Rank how your DVD recording either the informative or the areas of introductory, contributed to building speeches”. persuasive speech with a demonstrative, rank of Excellent or Good informative, persuasive on the speech evaluation. speeches, and in the use of 6b. 70% of the students enrolled in SPT 1113 6b. 100% of the SPT 1113 presentational aids. (SLO) will successfully complete the course class this last semester with a grade 65 percent or better. had better than 65

7. Students enrolled at 7. Through the review of success rates, 75% 7. In BIO 1114, there was 7. Instructor revised teaching Northeast at New Albany of the students enrolled in BIO 1534 for one A; nine B's; and 2 C's. methods to retain more will gain a perception of the Spring 2017 semester will achieve a (100% Pass rate-One students and to decrease basic biological principals. D or above. Student withdrew from withdrawals. The outcome (SLO) the class). In BIO 1124, statement was rewritten to there was one A; three capture data from an B's; one C; and two D's assessment given during the (100% Pass Rate) term instead of the overall course grade

373 Northeast at New Albany Off-Campus Site IE Plan 2016-2017

8. Students enrolled in 8a. In MAT 1313, 65% of students will solve 8a. In MAT 1313, 81.25% of 8a-d. Students demonstrated the Northeast at New Albany a quadratic equation using the quadratic the students solve a ability to achieve standards set by will demonstrate formula that is embedded on the locally quadratic equation using the course objectives proficiency of algebraic developed departmental final exam. the quadratic formula that skills. (SLO) is embedded on the locally developed departmental final exam 8b. In MAT 1313, 65% of students will find 8b. In MAT 1313, 81.25% of the zeros of a higher degree polynomial the students find the zeros that is embedded on the locally of the higher degree developed departmental final exam. polynomial that is embedded on the locally developed departmental final exam 8c. In MAT 1313, 65% of students will 8c. In MAT 1313, 62.5% of the identify a basic algebraic function with students identify a basic given transformations that is embedded algebraic function with on the locally developed departmental given transformations final exam. that is embedded on the locally developed departmental final exam 8d. In MAT 1313, 65% of students will solve 8d. In MAT 1313, 46.875% of an exponential equation of base e that is the students solve an embedded on the locally developed exponential equation of departmental final exam. base E that is embedded on the locally developed departmental final exam 9. Students enrolled at 9a. Through CSC 1123 lab assignments, 75% 9a. Through the CSC 1123 lab 9a-c. Instructor revised teaching Northeast at New Albany of the students will score 70% or above assignments, 98% of the plan for the lab assignments. will be able to on selected word processing and students scored a D or demonstrate proficiency in spreadsheet lab assignments. above on selected word common. (SLO) processing and 83 % scored 70% or above on spreadsheet lab assignments. 9b. Through examination of the item analysis 9b. Through a CSC 1123 feature provided in the SAM testing comprehensive final software, 75% of the students will exam, 77% of students correctly complete selected Access scored D or above. database tasks.

374 Northeast at New Albany Off-Campus Site IE Plan 2016-2017

9c. Through a CSC 1123 comprehensive final 9c. Through the CSC 1123 exam using SAM testing software, 75% of exams, 89% of the students will score 70% or above. students scored a 75% or above on word processing and spreadsheet exams.

375 BOARD OF TRUSTEES

c PRESIDENT

Administrative Assistant & Secretary to Board of Trustees

Executive Vice Vice President of President Institutional Advancement

Vice President of Foundation Vice President of Workforce Training & Financial Officer Finance Economic Development

Vice President of Vice President Planning & Research of Public Information

Vice President of Vice President of Instruction Student Services

Athletic Director

376 Vice President of Workforce Training & Economic Development

Vice President of Planning and Research

Vice President Of Public Information

Human Resources EXECUTIVE VICE Vice President of PRESIDENT Instruction

Administrative Assistant to the Executive Vice President/Administrative Assistant Vice President of to the Vice President of Finance/Coordinator of Travel Student Services

Vice President of Finance

Director of Computer Center

Director of Maintenance & Facilities

Northeast at Corinth Receptionist, Center Director Northeast at Corinth

Northeast at New Albany Center Director

377 VICE PRESIDENT OF FINANCE

Administrative Assistant to the Executive Vice President/Administrative Assistant to the Vice President of Finance/Coordinator of Travel

Bookstore Director of Senior Accountant/ Manager Purchasing Business Manager

Assistant Accounts Payable Accountant Bookstore Specialist Manager

Inventory/ Accounts Receivable Accounts Coffee Shop Specialist & Cashier Barista/ Payable Clerk Bookstore Associate Nzone Accounting Specialist/ Associate Lead Cashier

Print Shop Payroll Operator Specialist

378 VICE PRESIDENT OF PLANNING & RESEARCH

Director of Strategic Senior Research Planning & Assessment Associate

VICE PRESIDENT OF PUBLIC INFORMATION

Graphic Sports Information Public Information Artist/Desginer Director Director

379 VICE PRESIDENT OF Administrative Assistant to the WORKFORCE TRAINING & Division of Workforce Training & ECONOMIC DEVELOPMENT Economic Development

Director of WIOA Team Director of Continuing Education/ Director of Consultant for ABE & Adult Education Programs Leader Workforce Project Manager Workforce Training Primary Grant Writer & Services

Assistant WIOA Continuing Education Workforce Project Team Leader Associate Managers/Trainers

WIOA Office Coordinator/ Bookkeeper

WIOA Career Coaches

Custodian

380

Career/Tech Counselor AVP of CTE Instructional Programs/Business & Engineering Technology Administrative Assistant to VP of CTE Instructional Programs/ Business & Engineering Technology Division Head, Division of Social, Behavioral, & Applied Sciences

Academic Division Head, Division of Languages & Humanities

Academic Division Head, Division of Fine Arts

AVP of Academic Instructional Programs/Math & Science

Administrative VICE PRESIDENT Assistant to VP Of Instruction OF INSTRUCTION

Learning Management eLearning eLearning Office Systems Support Coordinator Assistant Specialist Director of Guidance & Counseling Office Assistant Division Head, Program Part‐Time Div. of Guidance/ Health Sciences Directors eLearning Specialists Student Support Services Student Support Services Counselors Office Assistant, Division of Health Sciences

Special Population Counselor Library Director

Off‐Campus Assistant Off‐Campus Counselors/ Librarians Librarians Recruiters

381 VICE PRESIDENT OF STUDENT SERVICES

Associate VP of Office Assistant, Administrative Assistant to VP of Student Services/Director of Student Activities Student Services/Athletic Director Event Planning & Housing

Director of Director of Event Chief of Director of Enrollment Intramurals Planning & Housing Police Athletic Financial Aid Services/Registrar Fitness Center Director Director

Residential Financial Aid Assistant Student Enrollment Services Recruiting Loan Coordinator/ Services Associate Assistant (Admissions) Coordinator Assistant State Aid Coordinator Coaches

Dorm Police Enrollment Services Proctors Officers Financial Aid Associate/ Assistant Recruiting/Title IX Information Manager (Admissions/Records) Coordinator Assistant Coaches Financial Aid Associate/

Data Verification Scholarship Coordinator Recruiters Specialist

Financial Aid Associate/ Student Records Off‐Campus Work Study & State Aid Coordinator Counselors/Recruiters Coordinator

Financial Aid Data Enrollment Loan Coordinator Specialist

382 DIRECTOR OF COMPUTER CENTER

Computer Help Desk/Technology Computer Senior Oracle Telecommunication Technician Specialist Technology Assistant DBA/Webmaster Specialist

383 DIRECTOR OF ADULT EDUCATION PROGRAMS & SERVICES

Assistant Director/Lead Teacher of MI‐BEST

AE Instructional High School MI‐BEST Access Incentives to WIOA Youth C2C CRC Career Pathways Support Tech Equivalency (HSE) Project Success Navigator Coordinator Examiners Coordinator Examiner Coordinator

AE Lead Teachers

HSE Examiner MI‐BEST C2C Career Examiners Career Pathways Navigators Coaches Assistant Coordinator

Performance Specialist

AE Instructors

AE Aides

384 Director of Facilities & Maintenance

Office Assistant, Division of Facilities & Maintenance Assistant Director of Facilities & Maintenance

Carpenter Custodians Grounds Grounds/ Maintenance Keeper Custodians Technicians

Automotive HVAC Technicians/ Landscape Painter/Carpenter Maintenance Electricals/ Technician Technician Technician/ Plumbers Bus Shop Foreman

Automotive Maintenance Technician

Drivers

385