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SPECIFIC NEEDS, SPECIFIC SERVICES at CMA CGM, We Know You Have a Wide Range of Needs, As Diverse and Varied As the Cargo We Transport for You

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SPECIFIC NEEDS, SPECIFIC SERVICES at CMA CGM, We Know You Have a Wide Range of Needs, As Diverse and Varied As the Cargo We Transport for You SPECIFIC NEEDS, SPECIFIC SERVICES At CMA CGM, we know you have a wide range of needs, as diverse and varied as the cargo we transport for you. Because your needs are the focus of our attention and the starting point for our innovative products, CMA CGM Group has created a package of solutions to complement our maritime transport and logistics services: CMA CGM+ Whether your goal is to protect your cargo, expand your business or act towards carbon neutrality, CMA CGM+ is designed to meet your highest expectations. CMA CGM logo CMACGM+ C100 M90 Y42 K43 JOB: 19J9540E Pantone 2768 C Date: 05/11/19 Scale: C0 M100 Y100 K0 Size: Pantone 485 C Fabrication: C0 M0 Y0 K0 White ProtectCARE your business GUARANTEE 6 SERENITY cargo value guarantee 6 SERENITY container guarantee 8 CARGO 10 CLIMACTIVE controlled atmosphere 10 REEFLEX liquid ready 12 PHARMA reefer division 14 AQUAVIVA seafood solution 16 CONTAINER humidity control 18 CONTAINER garment ready 20 CONTAINER grade selection 22 COLD TREATMENT services 24 SECURITY 26 BARLOCK security device 26 ExpandBOOST your business TRADE 30 SHIPFIN trade finance 30 NETWORKING intermediation services 32 VISIBILITY 34 TRAXENS smart container 34 DOCUMENTATION 36 BILL OF LADING paperless 36 AGILITY 38 SEAPRIORITY 38 LOGISTICS 40 Logistics services 40 WITH TowardsACT Carbon Neutrality CMA CGM+ REDUCE 44 CLEANER ENERGY LNG 44 CLEANER ENERGY BIOFUEL 46 OFFSET 48 POSITIVE OFFSET 48 3 4 CARE Discover our solutions designed especially to guarantee, protect and secure your cargo, even for your most sensitive merchandise. 5 CARE Protect your business CARING BEYOND SHIPPING A revolutionary approach to handling claims in case of damage to your cargo. Regardless of what happened or who is liable, you will receive compensation. 6 YOUR CARGO VALUE GUARANTEED YOUR DOOR-TO-DOOR Managing your supply chain is easier and more cost BENEFITS effective, even with merchant haulage. A SINGLE POINT OF CONTACT No more intermediaries. NO MORE ENDLESS LEGAL DISPUTES Whether or not you are liable, we will compensate you up to the full secured value. THE MOST COMPREHENSIVE GUARANTEE In-depth protection that includes refrigerated containers in case of temperature variations as well as force majeure. SERENITY CARGO VALUE GUARANTEE HOW SERENITY DOES IT cargo value guarantee WITH STANDARD B/L SERENITY cargo value guarantee Standards terms & conditions WORK? specific terms & conditions defined by international regulations Sipment rom Sipment rom Sangai to Luanda Sangai to Luanda urricane on the way. urricane on the way. The cargo is damaged. The cargo is damaged. otification Claims notification Loss assessment Investigation Claims reection ull compensation ct o od cluded rom standard B/L up to te agreed cargo alue egal dispute, o compensation inancial loss for the client within 30 days Possible disturbance between C C roup and the client. Please refer to the Terms & Conditions ASK FOR SERENITY CARGO VALUE GUARANTEE GET During your online booking process select SERENITY cargo value guarantee or contact your STARTED usual sales representative. Available for our brands : Get more information 7 CARE Protect your business CARING BEYOND SHIPPING Reduce the negative impact on your business when accidental or unforeseen damages occur to our containers while under your responsibility. 8 AN INNOVATIVE OFFER TO MINIMIZE YOUR YOUR COSTS BENEFITS Your business and cash flow are protected. NO MORE ENDLESS LEGAL DISPUTES CMA CGM Group waives all recourse above 250 USD. COVERAGE OF A WIDE RANGE OF MISHAPS Breakage, fire, explosions, collisions, road accidents, leakage. SERENITY CONTAINER GUARANTEE HOW SERENITY WITHOUT SERENITY DOES IT container guarantee CONTAINER GUARANTEE SERENITY container guarantee Standard B/L WORK? Specific Terms & Conditions Terms & Conditions Due to a road accident, Due to a road accident, dry container side panel dry container side panel is damaged is damaged Loss assessment Loss assessment The repair costs are The repair costs are estimated at 1,000 USD estimated at 1,000 USD Customer is requested to pay Customer is requested to pay only 250 USD 1,000 USD because CMA CGM Group Dispute. A joint survey is organized. will bear theremaining 750 USD Waste of time, money and energy for our customer. Negative impact on his business and the relationship with CMA CGM Group. Please refer to the Terms & Conditions ASK FOR SERENITY GET CONTAINER GUARANTEE During your online booking process select STARTED SERENITY container guarantee or contact your usual sales representative. Available for our brands : Get more information 9 CARE Protect your business FARM FRESHNESS DELIVERED CMA CGM Identité Produit CLIMACTIVE Controlled Atmosphere C100 M90 Y42 K43 Pantone 2768 C In order to maintain productJOB: 19J9540Efreshness Date: 05/11/19 C0 M100 Y100 K0 Scale: Pantone 485 C Size: during the journey, the newest and mostC0 M0 Y0 K0 White advanced solution is utilized to preserve the perfect atmosphere in your container. 10 OPTIMIZE YOUR YOUR PRODUCTS’ ATTRACTIVENESS Prevent maturation, extend shelf life BENEFITS and preserve product quality. EXPAND YOUR BUSINESS Target new markets and reach farther destinations since your product can now go the distance. STAY GREEN No chemical treatment needed so you can maintain your organic label. ADAPTED TO SPECIAL NEEDS The best-suited solution to transport high-value produce (asparagus, blueberries, etc.), goods sensitive to transit time (snow peas, melons, etc.) or organic products (grapes, bananas, avocado). Two solutions available: HOW • A system that separates the ambient DOES IT atmosphere and enables optimal gas levels in the container to be reached much faster. The WORK? temperature, humidity and balance between O2 and CO2 are customized and continuously regulated. • A system is created that relies on the natural respiration of the product to consume O2 and produce CO2 inside the refrigerated container. ASK FOR CLIMACTIVE GET CONTROLLED ATMOSPHERE STARTED Contact your usual sales representative. Available for our brands : Get more information 11 CARE Protect your business REEFLEX TECHNOLOGY PROTECTED LIQUIDS CMA CGM Identité Produit REEFLEX C100 M90 Y42 K43 The most efficient and cost-effectiveLIQUID READY Pantone 2768 C C0 M100 Y100 K0 Pantone 485 C solution for transportation of liquids inC0 M0 Y0 K0 White 20’ and 40’ refrigerated containers. 12 TRANSPORT LARGER VOLUMES YOUR Can safely carry up to 26,000 liters in one trip ; help recovering 10% to 30% more payload compared to BENEFITS standard drums and intermediate bulk containers. COST EFFECTIVE AND EASY TO USE No need to prepack your products before export. Loading/unloading takes only 60 minutes. EXCELLENT QUALITY PRESERVATION Precise control of temperature between -25°C and +30°C (-13°F and 86°F). Optional aseptic processing. HYGIENIC AND ECO-FRIENDLY Prevents contamination thanks to the single-use bag and the optional aseptic Camlock valve. Fully recyclable. • Our experts set up the HOW REEFLEX liquid ready monobloc flexitank into the reefer container. DOES IT • An external pumping system loads or unloads liquid WORK? through a bottom valve camlock. • Products are kept at the right temperature in a confined environment throughout transport and delivery. • Thanks to anti-wave technology, REEFLEX liquid ready keeps liquids stabilized, avoiding surge and sloshing. ASK FOR REEFLEX LIQUID READY GET Contact your usual sales representative. STARTED Available for our brands : Get more information 13 CARE Protect your business THE BEST PRESCRIPTION FOR PHARMA TRANSPORT A GDP* solution to preserve the integrity of pharma products during shipping. *Good Distribution Practice: quality standard recommended by the European Commission, ensuring that the quality and integrity of pharmaceutical products are maintained throughout shipping 14 REINFORCED SECURITY YOUR A limited number of handling points, sealed equipment and risk assessment prior to BENEFITS commercial offer. HIGHEST STANDARD IN THE INDUSTRY GDP compliance, ISO 9001:2015 certification for CMA Ships (our fleet management subsidiary), selection of the best business partners and subcontractors in the industry. RISK CONTROL Reefer spare parts on board, 24/7 technical support and additional tracking facility available. • Security Procedures: Pre-Trip Inspection (PTI); clean, HOW dry and odor-free container; locked keyboard, etc. DOES IT • Centralized approach, CAPA (corrective and preventive actions), self-inspection, sharing of data WORK? after the trip available on demand. • Dedicated team of experts: Technical support team running 24/7, three operation centers in Miami, Marseille and Singapore. ASK FOR PHARMA REEFER DIVISION GET Contact your usual sales representative. STARTED Available for our brands : Get more information 15 CARE Protect your business AS FRESH AS IT GETS A new technology designed to keep live lobsters and other seafood in ideal conditions so you can guarantee first-day quality even after a long shipping period. 16 BEST QUALITY AND FRESHNESS YOUR Conditions replicate natural habitats to enhance BENEFITS seafood quality, reliable conservation. THE MOST ECONOMICAL TRANSPORTATION MODE A profitable solution and global service reaching almost every destination in the world. THE MOST ECO-FRIENDLY AND RESPECTFUL SOLUTIONS Optimal conditions for live animals. Also eco-friendly, including water management to avoid any waste. • The unit is equipped with a filtration and HOW oxygenation system to store the living lobsters or other seafood in their natural habitat. DOES IT • Water is ballasted
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