CHALET CROIX BLANCHE GUEST MANUAL Introduction Contents
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CHALET CROIX BLANCHE GUEST MANUAL Introduction This document is available for download before you visit Chalet Croix Blanche so that you can be prepared for the holiday – and also as a hardcopy in the chalet. The Chalet was newly constructed in 2012 for ourselves, the Fisher family, with all the things we would expect to have at home. We hope that it provides you with an outstanding holiday in this beautiful part of the world. During your stay at the chalet, Agence Valet de Chalet will be your main point of contact and can help manage any on the ground issues for you. Olivier can be contacted on [email protected] or +41 (0) 791 046 416. In case of any problems please contact Oliver or Alpenchalets. Rob and Julie www.chaletcroixblanche.com [email protected] Contents Activities .................................................................................................................................................. 2 Arrival and Pre Arrival .............................................................................................................................. 3 Baby Facilities .......................................................................................................................................... 3 Baby Sitting .............................................................................................................................................. 3 Barbeque ................................................................................................................................................. 3 Beds ......................................................................................................................................................... 4 Breakages and Damages .......................................................................................................................... 4 Curtains and Shutters .............................................................................................................................. 4 Dining Table ............................................................................................................................................. 4 End of the week ....................................................................................................................................... 5 Fire Extinguisher ...................................................................................................................................... 5 Food ......................................................................................................................................................... 5 Games ...................................................................................................................................................... 5 Garage ...................................................................................................................................................... 5 1 Hairdryers ................................................................................................................................................ 6 Heating ..................................................................................................................................................... 6 Hospital .................................................................................................................................................... 6 Internet and WiFi ..................................................................................................................................... 6 Kitchen Facilities ...................................................................................................................................... 7 Laundry facilities ...................................................................................................................................... 8 Lift Passes ................................................................................................................................................ 8 https://www.alpenchalets.com/GB/GBSkipass.html. ........................................................................ 9 Location ................................................................................................................................................... 9 Massage/Spa ............................................................................................................................................ 9 Outdoor Seating ....................................................................................................................................... 9 Problems .................................................................................................................................................. 9 Restaurants ............................................................................................................................................ 10 Rubbish .................................................................................................................................................. 10 Shoes ...................................................................................................................................................... 10 Skiing/Snow Boarding ............................................................................................................................ 11 Skis, Snowboards and Boots .................................................................................................................. 11 Smoking ................................................................................................................................................. 12 Snow clearing ......................................................................................................................................... 12 Swimming pool ...................................................................................................................................... 12 Tennis courts .......................................................................................................................................... 13 Towels and Sheets ................................................................................................................................. 13 TVs and Home Cinema System .............................................................................................................. 13 Woodburner .......................................................................................................................................... 14 Activities There is an extensive range of things to do in the area. The Chalet Croix Blance website (www.chaletcroixblanche.com) has a number of links to such websites. 2 Arrival and Pre Arrival Please contact Olivier at Agence Valet de Chalet at least a week before your arrival on [email protected] or +41 (0) 791 046 416. Olivier needs to know what time they should expect you to arrive. Check in hours are from 4pm to 6pm on your first day and Olivier or a member of his staff will usually meet you to brief you on the chalet and ensure that your arrival is smooth. There is a “key safe” box to the right of the front door to the chalet and Oliver will provide you with the access code. They also need to know if you wish to take up the option of towels. Baby Facilities We have provided a high chair and also a travel cot. The High Chair should be found in the ski boot room and the travel cot should be in the wardrobe in the master bedroom (with a duvet and a pillow). Instructions on how to assemble the travel cot are included in the cot. Please read them carefully and don’t force the travel cot: it can break! Baby Sitting There is a day care center in Thyon 2000 for children from 18 months old. Website: http://www.thyon.ch/home-2/families/nursery?lang=en. Opening hours Winter Monday to Friday from 9 am to 5 pm and they can provide lunch. Tel: +41 (0) 27 281 37 37 (Dec to April) and +41 (1) 27 282 57 61 (out of season). Barbeque We have provided a Koenig gas fired barbeque for those long summer evenings. The barbeque has a motorised rotissery function and the arm and motor unit can be found with the barbeque in the garage. If the cylinder runs out of gas, you can switch it for a full one from the Tamoil fuel station at the bottom of the road Route d’Herens before you get to Sion. 3 Beds There are five bedrooms: four with twin beds and the master bedroom with a king sized bed. It is possible to push the single beds together but please be careful as the beds are metal and will scratch the floor if they are dragged. Also, if you move the furniture please be careful not to break the bedside lamps. Any damages will be charged at cost. We have invested in the mattresses as we believe that at the end of a hard days skiing or hiking people deserve a decent bed. They are memory foam from a company called ErgoFlex (check them out www.ergoflex.co.uk/). There are two pillows on each bed – one ergoflex memory foam and one luxury hollow fibre pillow. The duvets are finest luxury hollow fibre 13.5 tog. Be warned: the beds are very comfortable and you might not get to the slopes on time! If you take up the sheet option, the matching bedding is luxury white Egyptian cotton. Breakages and Damages Accidents always happen, but need to be paid for on your departure to Agence Valet de Chalet. If the breakages are not a regular item we will let you know what the cost is as soon as possible.