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Arona Arona Arona AostaAosta Aosta www.trafimage.ch www.evoq.ch © SBB/CFF/FFS 12/2019 Basis 07/2019 www.trafimage.ch of Topography Swiss Federal Office TS-GB-L-20-en Source: www.trafimage.ch www.evoq.ch © SBB/CFF/FFS 12/2019 Basis 07/2019 www.trafimage.ch of Topography Swiss Federal Office TS-GB-L-20-en Source: www.trafimage.ch www.evoq.ch © SBB/CFF/FFS 12/2019 Basis 07/2019 www.trafimage.ch of Topography Swiss Federal Office TS-GB-L-20-en Source: S S S Aix-les-Bains | Grenoble Aix-les-Bains | Grenoble Aix-les-Bains | Grenoble Torino Torino Torino Milano | MalpensaMilano Milano| VeneziaMalpensa | Malpensa | Firenze | Venezia | VeneziaRoma | Firenze | Torino| Firenze | Roma | Roma | Torino | Torino Brescia BresciaBrescia Contents.

For a relaxed arrival Monte Generoso, Capolago. 51 Pilatus. 52 in Switzerland. Rochers-de-Naye. 53 Travelling by air. 7 Rothorn, Zermatt. 54 Travelling by train. 7 Schynige Platte – Top of Swiss Tradition. 55 Travelling by train from Germany. 8 Sunnegga, Zermatt. 56 Travelling by train from Austria. 9 Titlis. 57 Travelling by train from France. 10 Travelling by train from Italy. 11 Scenic routes. Lake Lucerne Cruises. 60 BLS Cruises on Lake Thun and Lake Brienz. 63 Lago Maggiore Express. 64 General information. Lötschberg Mountain Route and Vigezzina-­ Good to know: Carefree travelling. 13 Centovalli. 65 The Swiss Travel System product range. 14 Palm Express (bus). 66 Prices 2020 in CHF. 14 Central Alps Passes PostBus Route. 67 Eurail/Interrail. 15 Voralpen-Express. 68 Swiss Travel Pass and Eurail / Interrail in comparison.­ 16 More tickets and passes. 18

Theme routes. Kambly round trip. 70 Cheese train. 71 Grand Train Tour Chocolate train. 73 of Switzerland. Grand Train Tour of Switzerland. 20 Travel suggestions. 21

Regional passes. Regional Pass Berner Oberland. 75 Regional Pass Lake Geneva-Alps. 76 Premium panoramic trains. Tell-Pass – Central Switzerland. 77 Bernina Express. 24 Glacier Express. 26 GoldenPass Panoramic. 28 Gotthard Panorama Express. 30 Luzern–Interlaken Express. 32

Services. Luggage and flight luggage. 80 Overview luggage products. 81 Services at the station. 82 Mountain excursions. Services on the train. 83 Gornergrat – Meet the Matterhorn. 36 Information for travellers with reduced mobility. 84 Jungfraujoch – Top of Europe. 38 Safer travel – travelling safely with luggage. 84 Rigi – Queen of the Mountains. 40 Swiss Travel Guide App. 85 Schilthorn – Piz Gloria. 42 Staying informed. 86 Brienz Rothorn Railway. 44 About us. 87 CabriO Stanserhorn. 45 Market manager in charge. 87 Glacier 3000 – Les Diablerets – Gstaad. 46 Grindelwald-First – Top of Adventure. 47 Harder Kulm – Top of Interlaken. 48 Matterhorn glacier paradise. 49

4 Sales Manual. Contents. Contents. Sales Manual. 5 Travelling by air.

Switzerland’s main airports link perfectly to the country’s public transport network. The journey from and to the airport is covered by all Swiss Travel System tickets.

Further information about Swiss airports: Zurich Airport: flughafen-zuerich.ch Geneva Airport: gva.ch Basel Airport: euroairport.com

SWISS airplane over the Alps For a relaxed arrival Travelling by train. in Switzerland. For international arrival or onward journey, guests benefit from more than 80 European connections daily – ­comfortably from city centre to city centre. Thus, travellers can switch to relaxation mode already on the journey to their destination – enjoying freedom of movement, catering facilities and various onboard services instead of luggage restrictions and long waiting times.

Kiel

Hamburg

NEDERLAND

Amsterdam Hannover Berlin POLSKA

Münster

Dortmund Leipzig Düsseldorf Köln DEUTSCHLAND BELGIE Lille BELGIQUE

Frankfurt Mainz Č ESKO LUXEMBOURG Mannheim 06/2019 Nürnberg Basis Paris Karlsruhe

Strasbourg Stuttgart 06/2019 S

Linz FF FRANCE München Wien

Mulhouse SBB/CFF/ Salzburg Basel © St.Gallen Dijon

Zürich etMap Innsbruck Graz re Bern ÖSTERREICH Luzern Chur OpenSt Lausanne Villach ©

Interlaken Brig Genève Bellinzona ITALIA -1 9 XS 1-

Domodossola Lugano SLOVENIJA -V Lyon Vicenza Anreise-EU

Milano Verona Venezia T- HRVATSKA IN S-

Torino ST

Railjet at Lake Walensee, Eastern Switzerland For a relaxed arrival in Switzerland. Sales Manual. 7 Travelling by train from Germany. Travelling by train from Austria.

In addition to ICE trains, also IC and EC trains as well as the ÖBB Nightjet and InterCity buses take travellers­ With the comfortable Railjet or the EC trains, travellers arrive in Zurich daily at two-hour intervals. Perfect straight to the major Swiss city centres of Basel, Berne, Chur, Interlaken, Lucerne, Lugano and Zurich onward connections to all Swiss regions are guaranteed. Even better: the Nightjet links Vienna to Zurich from Germany.­ “in sleep mode”, so to speak.

Direct connections Approximate Direct connections Approximate travel time Kiel travel time Wien – Zürich 7 h 50 min Č ESKO Hamburg Berlin – Frankfurt – Basel SBB – Interlaken Ost 10 h Salzburg – Zürich 5 h 25 min DEUTSCHLAND Dortmund / Köln – Mannheim – Basel SBB 5 h 10 min NEDERLAND Innsbruck – Zürich 3 h 35 min FRANCE Linz 9 Berlin 06/201 Hamburg – Frankfurt – Basel SBB – Zürich – Chur 9 h Amsterdam POLSKA Bregenz – Zürich 1 h 50 min Wien

Hannover Basis Basel St.Gallen Bregenz Salzburg Stuttgart – Singen – Zürich 3 h Münster 9 Graz – Zürich 9 h 35 min

Leipzig 06/2019 Zürich S 06/201

München – Lindau – Zürich 4 h 45 min Düsseldorf Dortmund ÖSTERREICH Graz FF Feldkirch Innsbruck BELGIE Köln DEUTSCHLAND Basis Frankfurt – Basel SBB – Luzern – Lugano 6 h 25 min Online timetables Bern

BELGIQUE Villach BB/CFF/ Lausanne S © 06/2019 oebb.at, sbb.ch S

Frankfurt ČESKO FF Mainz Genève SLOVENIJA eetMap Online timetables LUXEMBOURG Mannheim BB/ CFF/ S bahn.de, sbb.ch Nürnberg Travel classes OpenStr Karlsruhe © ©

Stuttgart First Class and Business Class (1st class), Economy Class HRVATSKA -1 9

eetMap ITALIA XXS Travel classes München (2nd class)

Singen OpenStr FRANCE ÖSTERREICH Basel Anreise-A- © 1st and 2nd class Lindau T- IN -19 Zürich St.Gallen S- ST XXS Chur - Bern Luzern Services Railjet -NL Services ICE Lausanne Interlaken Accessible for 1st and 2nd class Genève Brig ITALIA Lugano SLOVENIJA Anreise-D Domodossola T- ■

Accessible for 1st and 2nd class IN Onboard bistro Milano S- ■ Onboard restaurant and / or minibar ST ■ Free WLAN ■ Seat reservation not included but available and recommended ■ Free WLAN / onboard entertainment via ICE portal in Germany ■ Power outlets at the seat (included in Business Class) and Switzerland ■ IC / EC tickets can only be used on these trains (change to ICE at a ■ Special zones: quiet zone/children’s cinema in the family zone Saver fare (Presale: 180 days prior to departure date) ■ Power outlets at the seat surcharge) ■ Onboard portal Railnet ■ “Sparschiene” tickets ■ Special zones: children and quiet zones ■ Seat reservation not included but available and recommended Accessible exclusively for 1st class ■ Valid only on the booked date and train ■ Various newspapers (included in 1st class) ■ Service at the seat ■ Cannot be combined with other discounts Accessible exclusively for 1st class Saver fare (Presale: 180 days prior to departure date) ■ Power outlets for each seat ■ Limited offer of saver tickets available ■ Service at the seat – staying comfortably at one’s seat and being ■ Saver and supersaver fares (no rebooking or cancellation) Accessible exclusively for Business Class ■ Seat reservation required and not included (payable separately attended to ■ Valid only on the booked date and train ■ Welcome drink depending on the train) ■ Access to DB lounges ■ Cannot be combined with other discounts ■ More than 100 e-papers and e-magazines ■ Various newspapers ■ Limited offer of supersaver tickets available Booking ■ Seat reservation not included but available and recommended Ticket range Railjet On validated travel days, holders of a Swiss Travel Pass (Flex) only Ticket range ICE, IC/EC Information regarding Nightjet Standard fare (Presale: 180 days prior to departure date) need a ticket to the Swiss border. Standard fare (Presale: 180 days prior to departure date) ■ Standard and saver night fares available, both tied to a specific train ■ Full flexibility (free choice of train) mystsnet.com/wheretobuy ■ Full flexibility (free choice of train ICE, IC / EC)

Booking On validated travel days, holders of a Swiss Travel Pass (Flex) only need a ticket to the Swiss border (Basel Bad Bf, Schaffhausen, St. Margrethen). mystsnet.com/wheretobuy

ICE between Basel and Zurich Railjet in the Linthebene (Linth plain), Eastern Switzerland

8 Sales Manual. For a relaxed arrival in Switzerland. For a relaxed arrival in Switzerland. Sales Manual. 9 Travelling by train from France. Travelling by train from Italy.

Choosing from three service classes, travellers reach Swiss cities more than 20 times each day from France Thanks to 16 daily connections, Switzerland is only a stone’s throw away from Italy. Arriving by EuroCity through on the TGV Lyria – fast and direct. the Alpine massif is wonderfully comfortable and fast.

Direct connections Approximate travel time Direct connections Approximate travel time Paris – Basel 3 h 05 min Paris Milano – Basel 4 h 15 min DEUTSCHLAND FRANCE Basel 06/2019

Paris – Genève 3 h 10 min Strasbourg 06/2019 Milano – Bern 3 h 05 min

Zürich Basis

Paris – Lausanne 3 h 40 min FRANCE DEUTSCHLAND Basis Milano – Genève 4 h ÖSTERREICH 06/2019 Paris – Zürich 4 h 05 min Milano – Lausanne 3 h 20 min S 06/2019 FF

Bern

FS Luzern Marseille – Genève 3 h 30 min (Jul-Aug only) Mulhouse /F Milano – Lugano 1 h 20 min

Basel SBB/CFF/

Lausanne ©

SBB/CFF Milano – Luzern 3 h 30 min Montreux Dijon Zürich © Brig

ITALIA etMap Online timetables Olten Milano – Zürich 3 h 40 min Genève Bellinzona re eetMap

Domodossola OpenSt tgv-lyria.com, sbb.ch Venezia – Zürich 6 h 30 min Lugano © Bern OpenStr -1 9 © Venezia – Genève 7 h Como Lausanne Vicenza XXS -19

Travel classes Genève Bellinzona XXS Milano Venezia Anreise-I-

Verona T-

ère ère IN

Business 1 und Standard 1 (1st class), Standard (2nd class) Online timetables Torino S- Anreise-F-

Lugano ST Lyon T- IN

ITALIA S- trenitalia.com, sbb.ch ST Services TGV Lyria Accessible for 1st and 2nd class Travel classes ■ Bar coach/minibar at the seat 1st and 2nd class Accessible exclusively for Standard 1ère and Business 2ère ■ No-flexibility offer available only in Standard class (valid only on the ■ Access to Salon SNCF Grand Voyageur at Paris Gare de Lyon booked date and train) Services EuroCity Saver fare (Presale: from 180 to 14, 7 or 3 days prior to departure date) Accessible exclusively for Business 1ère ■ Seat reservation required and included Accessible for 1st and 2nd class ■ Saver tickets Mini, Smart and Smart 2 ■ Welcome drink, warm meal and free beverages at the seat ■ Cannot be combined with other discounts ■ Onboard restaurant ■ Valid only on the booked date and train included ■ Limited offer of saver tickets available ■ Power outlets at the seat ■ Seat reservation required and included ■ Quiet zone Accessible exclusively for 1st class ■ Cannot be combined with other discounts ■ International newspapers and magazines Note ■ Service at the seat (only on SBB trains) ■ Limited offer of saver tickets available Passengers are required to board the train no later than two minutes Ticket range TGV Lyria prior to the scheduled departure. After that, access to the train can Ticket range EuroCity Booking Standard fare (Presale: 120 days prior to departure date) no longer be guaranteed. Standard fare (Presale: 180 days prior to departure date) Holders of a Swiss Travel System ticket are entitled to a discount on ■ Full flexibility (free choice of train on a chosen date and route) ■ Valid only on the booked date and train their cross-border tickets when arriving from Italy. For cross-border ■ Seat reservation included (only on booked train) Booking ■ Seat reservation required and included travel from Italy to Switzerland, global tickets are required. These ■ Standard fare available in all three service classes Holders of a Swiss Travel System ticket are entitled to a discount on tickets also include a seat reservation. Saver fare (Presale: 120 days prior to departure date) cross-border TGV tickets from France. These global tickets also ■ Partial flexibility in the classes Standard and Standard ère1 (rebook- count as seat reservation. mystsnet.com/wheretobuy ing possible at a surcharge) mystsnet.com/wheretobuy

TGV Lyria between Basel and Zurich EuroCity in the Lavaux, Lake Geneva

10 Sales Manual. For a relaxed arrival in Switzerland. For a relaxed arrival in Switzerland. Sales Manual. 11 Good to know: Carefree travelling.

The following basic information will help with understanding how public transport in Switzerland works in order to take the right decisions during the planning process for a journey.

Public transport network Seat reservation The Swiss public transport network includes over 29,000 kilometres ■ In Switzerland, the majority of trains do not require seat reserva- (18,000 miles) of rail, road and waterway. Hence it is the densest tion. Trains offering seat reservation are indicated with an “R” in network in the world. the timetable at sbb.ch ■ For panoramic trains with mandatory seat reservation, reserva- Harmonised timetable tions should be made at the earliest convenience For international arrival or onward journey, trains and buses are ■ Groups: Reservations for groups of 10 or more persons can be available at border stations and airports. Connections are guaran- made free of charge at [email protected]. Information teed in all places. Where no train service is available, the journey signs and loudspeaker announcements on the train notify travel- continues by bus, boat or even mountain railway. Hence, inter- lers of seat reservations change is simple and easy to handle all throughout Switzerland. Surcharge Regular-interval timetable No surcharge applies on national, InterCity or InterRegio trains Trains always leave at the same minute after each full hour. Main within Switzerland. Panoramic trains such as Glacier Express and inter-city connections run at half-hour intervals. At major traffic Bernina Express as well as some PostBus lines (Palm Express) hubs, trains arrive every full and half hour. Bus and boat connec- are usually subject to surcharge and/or require seat reservation. tions are perfectly coordinated with these regular-interval time­ tables. The complete timetable is available at sbb.ch. Rail traffic information Information about the current traffic situation and possible disrup- Train categories tions on the railway network is available around the clock via ■ InterCity (IC) trains connect larger cities without intermediate stops sbb.ch/en/166. ■ InterRegio (IR) and RegioExpress (RE) trains connect the medium- sized centres in Switzerland. Regional trains serve all intermediate Security on public transport stations and also provide access to the smaller branches of the Public transportation in Switzerland is generally very safe. Security network personnel routinely tours public transportation to guarantee the ■ Major urban centres have their own suburban railway (“S-Bahn”) safety of the passengers and show presence. Criminal offences network. These trains specially marked with an “S” optimally serve happen very rarely on public transport. By far the most common the urban and suburban areas with a high-frequency timetable offence is travelling without a valid ticket. However, travellers are advised to follow the usual precautions against petty offences 1st class – comfortable travelling (comp. p 84). Those who appreciate a bit of luxury travel 1st class. 1st class coaches provide additional amenities such as wider seats, more legroom and electrical power outlets. Further- more, 1st class passengers benefit from quiet and business zones. Swiss boats also offer the choice between 1st and 2nd class. The 1st class is usually located on the upper deck, which offers a magnificent view of the scenery. General information.

Travelling 1st class on the Railjet

Passenger information at the station General information. Sales Manual. 13 The Swiss Travel System product range. Eurail/Interrail.

Swiss Travel System tickets and passes are the key to Switzerland’s public transport network. They meet every Boarding in Prag, alighting in Zurich – easy. That’s travelling by train in Europe. The best tickets to do it are travel requirement and guarantee nearly unlimited travel by train, bus and boat with just one single ticket. the Interrail and Eurail passes. Thus, nothing will get in the way of the individual, freely arranged journey through 32 countries.

Swiss Travel Pass and Swiss Travel Pass Flex Seat reservation Validity Coverage: unlimited travel by train, bus and boat including premium Seat reservation is not included in the Eurail and Interrail passes. ■ Flexpass for 3, 5 or 7 days within one month panoramic trains and public transport in more than 90 towns and For a small surcharge, seat reservations guarantee a comfortable ■ Flexpass for 10 or 15 days within two months cities. Validity: 3, 4, 8 or 15 consecutive, resp. freely selectable seat on well frequented routes. Especially high-speed trains, inter- ■ 15 or 22 days and 1, 2 or 3 consecutive months days within one month (Flex). Bonus: 50 % discount on most moun- national trains and night trains require a seat reservation. For tain excursions and free admission to more than 500 museums regional and short-distance connections seat reservation is usually Interrail One Country Pass nationwide. Discounts: young travellers up to their 26th birthday not necessary. The One Country Pass is a flexible offer for 3, 4, 5, 6 or 8 days of receive a 15 % discount on the regular Swiss Travel Pass price. validity within one month in a selected European country, with Global Pass ­Switzerland among the selectable countries. Swiss Travel Pass and Swiss Travel Pass Flex are also available as The Interrail Global Pass is ideal for persons with permanent resi- e-ticket. dence in a European country. The corresponding product for guests Further information about Eurail/Interrail passes at from overseas (permanent residence outside Europe) is a Eurail mystsnet.com/eurail Swiss Half Fare Card Global Pass. Coverage: up to 50 % discount on travels within the area of validity Swiss Travel Pass e-ticket of the Swiss Travel System passes. Validity: 1 month. Coverage Coverage in Switzerland Swiss Family Card Booking ■ Unlimited travel on most railway lines Coverage: free-of-charge family card complementary to the Swiss mystsnet.com/wheretobuy ■ 50 % discount on some lakes Travel System ticket. Children from their 6th up to their 16th birth- ■ 25 % discount on some mountain excursions day travel free of charge when accompanied by at least one parent Further information about the Swiss Travel System product range at ■ Available in 1st and 2nd class holding a Swiss Travel System ticket. All travelling children (not mystsnet.com/swisstravelpass ■ Discounts for young travellers and senior citizens accompanied by a parent) receive a 50 % discount on the entire ■ 2 children per adult person travel free of charge Swiss Travel System product range. Coverage in Europe ■ Unlimited travel in 32 European countries

Prices 2020 in CHF.

Swiss Travel Pass 2nd class 1st class Swiss Travel Pass Youth1) 2nd class 1st class

3 days CHF 232 CHF 369 3 days CHF 198 CHF 315

4 days CHF 281 CHF 447 4 days CHF 240 CHF 381

8 days CHF 418 CHF 663 8 days CHF 357 CHF 566

15 days CHF 513 CHF 810 15 days CHF 439 CHF 692

Swiss Travel Pass Flex 2nd class 1st class Swiss Travel Pass Flex Youth1) 2nd class 1st class

3 days in 1 month CHF 267 CHF 424 3 days in 1 month CHF 228 CHF 362

4 days in 1 month CHF 323 CHF 514 4 days in 1 month CHF 276 CHF 438

8 days in 1 month CHF 467 CHF 742 8 days in 1 month CHF 399 CHF 633

15 days in 1 month CHF 563 CHF 890 15 days in 1 month CHF 481 CHF 760

Swiss Half Fare Card Swiss Family Card

1 month CHF 120 1 month free

1) Valid for young travellers up to their 26th birthday (15 % discount). Subject to change Net prices: Swiss Travel System products are available as net products for tour operators. Please contact the market manager in charge for more information (p. 87). Only persons with permanent residence outside Switzerland and the Principality of Liechtenstein are eligible to buy Swiss Travel System tickets and passes.

Passenger travelling with Eurail Pass

14 Sales Manual. General information. General information. Sales Manual. 15 Swiss Travel Pass and Eurail / Interrail in comparison.

The following tables show the discounts granted on products of Swiss public transport to holders of different passes.

Premium panoramic trains Swiss Travel Pass Eurail1) / Interrail2) Public waterway services Swiss Travel Pass Eurail1) / Interrail2)

Bernina Express3) BLS – Lakes Thun and Brienz 100 % 100 % Chur / Landquart / Davos / St. Moritz – Poschiavo – Tirano 100 % 100 % BSG – Lake Biel 100 % 50 % Glacier Express3) Zermatt – Visp / Brig – Chur – Davos / St. Moritz 100 % 100 % CGN – Lake Geneva 100 % 50 %

Gotthard Panorama Express3) LNM – Lake Neuchâtel/Murten 100 % 50 % Luzern – boat – Flüelen 100 % 50 % SBS – Lake Constance (Swiss side) 100 % Arth-Goldau – Flüelen – Bellinzona – Lugano 100 % 100 % 50 % SGH – Lake Hallwil 100 % Luzern–Interlaken Express – Luzern – Brünig – Interlaken Ost 100 % 100 % SGV – Lake Lucerne 100 % 50 % GoldenPass Panoramic / GoldenPass Belle Époque3) SGZ – Lake Zug 100 % – Montreux – Zweisimmen 100 % 100 % SNL – Lake Lugano 100 % –

URh – Untersee (Lower Lake Constance) and Rhine (Kreuzlingen – Schaffhausen) 100 % 50 %

ZSG – Lake Zurich 100 % 50 % Mountain excursions Swiss Travel Pass Eurail1) / Interrail2)

Gornergrat – Meet the Matterhorn 50 % –

Jungfraujoch – Top of Europe 25 % 25 % Other public transport lines Swiss Travel Pass Eurail1) / Interrail2) Rigi – Queen of the Mountains 100 % 50 % All Swiss PostBus lines 100 % – Schilthorn – Piz Gloria 50 % 25 % Beatenbucht – Beatenberg 100 % – Rothorn, Zermatt 50 % – Interlaken Ost – Grindelwald/Lauterbrunnen/Wengen 100 % 25 % Brienzer Rothorn 50 % – Lauterbrunnen/Stechelberg – Mürren 100 % 25 % CabriO Stanserhorn 100 % 25 % Ligerz – Prêles 100 % 25 % Glacier 3000 – Les Diablerets – Gstaad 50 % – Linthal – Braunwald 100 % – Grindelwald-First – Top of Adventure 50 % 25 % Lugano – Ponte Tresa 100 % – Harder Kulm – Top of Interlaken 50 % 25 % Meiringen – Innertkirchen 100 % – Matterhorn Glacier Paradise 50 % – Raron – Unterbäch 100 % – Monte Generoso, Capolago 50 % – Schwyz/Morschach – Stoos 100 % – Pilatus 50 % 50 % Sierre – Crans-Montana 100 % – Rochers-de-Naye Montreux – Haut-de-Caux 100 % – St-Imier – Mont-Soleil 50 % 25 % Haut-de-Caux – Rochers-de-Naye 50 % – Stöckalp – Melchsee-Frutt 50 % 25 % Schynige Platte – Top of Swiss Tradition 50 % 25 % Zürich HB – Sihlwald/Uetliberg 100 % – Sunnegga, Zermatt 50 % –

Titlis 50 % 25 %

Urban public transportation networks Swiss Travel Pass Eurail1) / Interrail2)

Public transportation in more than 90 Swiss towns and cities (e.g. Basel, Berne, 100 % – Scenic routes Swiss Travel Pass Eurail1) / Interrail2) Geneva, Lausanne, Lucerne, Lugano, Zurich) Lake Lucerne Cruises 100 %4) 50 %4)

BLS Boat Cruises on Lake Thun and Lake Brienz 100 %4) 100 %4) 1) Available only to persons with permanent residence outside Europe Lago Maggiore Express – – 2) Available only to persons with permanent residence in Europe 3) Lötschberg Mountain Route and Vigezzina-Centovalli 100 % 100 % For certain trains/offers reservation fees and/or surcharges are required. These fees are not included in the price of the pass 4) Valid on all scheduled boats. Discounts for special cruises on request Palm Express 100 % –

Central Alps Passes PostBus Route 100 % –

Voralpen-Express 100 % 100 % St. Gallen – Luzern

16 Sales Manual. General information. General information. Sales Manual. 17 More tickets and passes.

Point-to-point tickets Single journey, return trip or round trip: These are the standard ­tickets available for any given route in the selected class. Holders of a Swiss Half Fare Card are eligible for a discount of up to 50%.

Supersaver tickets Supersaver tickets are available for 1st and 2nd class on numerous Swiss railway and other public transport lines. They are only valid on the chosen travel date and for a specifically selected public transport connection (tied to a specific train). Offer subject to availa- bility. Guests receive up to 70 % discount on standard and reduced* fares (*e.g. with Swiss Half Fare Card). Special regulations apply. Supersaver tickets can neither be changed nor refunded. sbb.ch/sparbillette After ticket purchase: guests look up their connection

1-day travelpass A 1-day travelpass can also be obtained in combination with a Children travel at reduced prices or even free of charge Swiss Half Fare Card. It is the ideal ticket for daytrips by train, bus Children up to their 6th birthday travel free of charge when accom- and boat. It is also valid on public transport in most Swiss urban panied by a holder of a valid ticket. Children from their 6th up to and suburban areas. 1-day travelpasses are available for 1st and their 16th birthday, and children up to their 6th birthday travelling 2nd class. Using a Saver Day Pass, guests travel at an even more alone, pay half-price or any defined minimum fare. favourable fare. The earlier a Saver Day Pass is bought, the lower the price. ■ Junior travelcard and Children’s Co-travelcard: sbb.ch/spartageskarte Travellers without a Swiss Travel System ticket may obtain a Junior travelcard or Children’s Co-travelcard for CHF 30 per child. With Group tickets this card, children from their 6th up to their 16th birthday are entitled With a group ticket, groups of 10 or more persons travel cheaper to travel free of charge for a whole year when accompanied by on public transport: They receive a 30 % discount. Various types their parents or some other person. Grand Train Tour of group tickets are available in 1st and 2nd class. ■ Single journey, return trip or round trip ■ 1-day travelpass for children: ■ Holders of a Swiss Half Fare Card are eligible for a discount of When accompanied by an adult holder of a valid ticket, children up to 50 % on the group fare from their 6th up to their 16th birthday travel one day in 2nd class of Switzerland. for CHF 16 and in 1st class for CHF 32. Regional travel system tickets There are roughly 20 regional traffic and fare associations making it even easier and cheaper for travellers to get around by public transport. They only need one single ticket to travel on the networks of different transportation companies.

18 Sales Manual. General information. Luzern–Interlaken Express at Lake Brienz, Bernese Oberland Grand Train Tour of Switzerland. Travel suggestions.

Exploring all sights and landmarks Switzerland has to offer from the comfort of the train. Just like in a theme Several travel suggestions offer routing ideas on the Grand Train Tour of Switzerland. Some tours can be park – but for real. The Grand Train Tour of Switzerland merges the most beautiful panoramic lines into one explored in a timeframe from just three days onwards. Packages at special B2B conditions are available for unique route of 1,280 kilometres (795 miles). Each stage promises thrilling rail adventures, magnificent scenery all ­journeys. However, the travel suggestions may also be experienced individually with the Swiss Travel Pass. and wonderful views and numerous opportunities for discovery.

“Top Attractions” Stein Overview of route sections (stages) Schaffhausen am Rhein Zürich – Luzern – Interlaken  2 h 51 min BSL A route packed with Swiss highlights – that’s the “Top Attractions” tour. It takes travellers to Interlaken – Zweisimmen – Montreux  3 h 5 min Interlaken, Lucerne, Montreux and Zermatt. World-famous mountains as well as numerous Basel Montreux – Visp – ­Zermatt  2 h 35 min ZRH top sights and landmarks wait to be explored here. Of course, the journey itself holds plenty St.Gallen Zermatt – St. Moritz  7 h 46 min Zürich of charm as well: travellers enjoy unobstructed views of imposing glaciers, turquoise lakes St. Moritz – Tirano – Lugano  6 h 46 min Rapperswil and peacefully grazing cattle – from the complete comfort of the train seat. Säntis Lugano – Flüelen – ­Luzern  5 h 25 min Rigi ­Luzern – St. Gallen  2 h 17 min Luzern Stages: Zürich / Genève / Basel – Luzern from 45 min, Luzern – Interlaken (Luzern–Interlaken St. Gallen – Schaffhausen – Zürich Bern Pilatus Express) 1 h 49 min, Interlaken – Zweisimmen – Montreux (GoldenPass Panoramic) 3 h 5 min, Stanserhorn Flüelen  2 h 34 min Brienzer Chur Montreux – Visp – Zermatt 2 h 31 min, Zermatt – Chur (part of Glacier Express) – Zürich / Rothorn Titlis Genève / Basel from 7 h 31 min Duration: 5 days or more Harder Kulm Shortcuts Interlaken Schynige Platte Zürich – Chur  1 h 15 min Zweisimmen Spiez Andermatt Muottas Highlights Jungfraujoch St.Moritz Muragl St. Moritz – Lugano  3 h 33 min ■ Lucerne: famous for its Chapel Bridge Luzern–Interlaken Express near Lake Lungern, Central Switzerland Schilt- Piz Nair Diavolezza Gstaad horn Spiez – Brig  1 h 8 min ■ Luzern–Interlaken Express Montreux Rochers-de-Naye Cor- vatsch Brig – Domodossola – Locarno – Brig ■ Interlaken: starting point for mountain excursions (Jungfraujoch, Schilthorn, etc.) GVA Visp Bellinzona  3 h 8 min Locarno Bellinzona ■ GoldenPass Genève Tirano ■ Montreux: Chillon Castle

Domodossola ■ Zermatt Lugano 04/2019 SBB © swisstopo 9 © Zermatt: fantastic view onto the Matterhorn Rothorn Monte Brè Caption: ■ Gornergrat Monte ______Main route Glacier Express Matterhorn Glacier San Salvatore …….…... Shortcuts ■ Paradise Rhine Gorge – Grand Canyon of Switzerland 1 TS-P-GTT-XS- S

A variety of highlights myTravel Stamp Booklet It’s not only the delightful train rides that make the Grand Train Tour Nine individual and unique stamps are waiting to be collected along “Glaciers & Palm Trees” so special. The routing over mountain passes and through many the most beautiful train tour of Switzerland. However, the myTravel valleys allows for a perfect combination of visits to cities as well Stamp Booklet is more than just an attractive public transport This tour delivers on its promises: Starting from temperate regions, the train climbs to more as mountain locations. A great number of top sights and natural ­souvenir: It impresses with a prize competition and plenty of useful than 2,000 metres (6,560 feet) altitude. First, imposing glaciers take turns with sparkling wonders can be admired, such as the Chapel Bridge in Lucerne, travel information. The booklet is available in six languages (English, mountain lakes in front of the ceiling-high windows. Shortly afterwards, the train winds its the Rhine Falls near Schaffhausen or the Matterhorn at Zermatt, to Japanese, Korean, Chinese simplified and traditional, Thai) and way down to Italy, where guests can continue to Lugano by bus. Palm trees, vineyards and name just a few. Also, mountain excursions like Pilatus or Jungfrau- can be obtained for free at many points-of-sale. mild temperatures dominate this stretch. Perfect for immersing oneself in a little “dolce vita” joch can be easily included in the Grand Train Tour of Switzerland. before tackling the historic Gotthard Line back towards Zurich the following day.

Grand Train Tour of Switzerland App Stages: Zürich / Genève / Basel – Chur – St. Moritz from 3 h 21 min, St. Moritz – Tirano – Lugano The app, available as of spring 2020, is an informative travel com- (Bernina Express) 6 h 46 min, Lugano – Flüelen – Luzern (Gotthard Panorama Express) – panion with the following features: Zürich 3 h 50 min, Luzern – Zürich / Genève / Basel from 45 min Duration: 4 days or more ■ Personal tour guide for the must-sees along the Grand Train Tour of Switzerland Highlights ■ Push notifications for upcoming sights ■ UNESCO World Heritage route: Albula Line Gotthard Panorama Express at Flüelen, Central Switzerland ■ Collecting and sharing of stamps and awards ■ St. Moritz: fashionable hotspot in the mountains ■ Unique presents and great discounts at the destinations with ■ Bernina Express ­digital coupons ■ Lugano: city with Italian flair ■ Fascinating fun facts along the route ■ Gotthard Panorama Express ■ Tracking of visited locations thanks to an integrated “been there ■ Lucerne: starting point for lake cruises and mountain excursions (Pilatus, Rigi, etc.) function”

20 Sales Manual. Grand Train Tour of Switzerland. Grand Train Tour of Switzerland. Sales Manual. 21 “Stunning Waters”

On this tour, travellers discover all shapes and sorts of the precious element of water. From small to large, from deep blue to sparkling turquoise, from straight to winding: every body of water can be marvelled at from the train – including, of course, Europe’s largest waterfall, the Rhine Falls in Schaffhausen. Visitors who like to enjoy the water from up close comple- ment this unique route with a comfortable boat cruise. These are included in the “Stunning Waters” ticket, as are the train rides.

Stages: Zürich / Genève / Basel – Luzern from 45 min, Luzern – St. Gallen (Voralpen-Express) 2 h 17 min, St. Gallen-(Stein am Rhein) – Schaffhausen – Zürich / Genève / Basel 2 h 34 min Duration: 3 days or more

Highlights ■ Voralpen-Express Regional train Thurbo at Lower Lake Constance near Ermatingen, Eastern Switzerland ■ Convent of St. Gallen ■ Lake Constance ■ Schaffhausen: medieval town ■ Rhine Falls: Europe’s largest waterfall ■ Zurich: urban hotspot of Switzerland

More travel suggestions

■ “Original” – the entire Grand Train Tour / 8 days or more ■ “Classic” – the most famous route / 7 days or more ■ “Hidden Treasures” – to Switzerland’s insider tips / 3 days or more

For details about these travel suggestions, please go to mystsnet.com/grandtraintour

General information for all travel suggestion routes ■ Start and endpoint, places of overnight stays, and travel direction are freely selectable ■ Mountain excursions and other excursions can be combined with Boats in Interlaken, Bernese Oberland the routing according to the customer’s wishes ■ Tours can be travelled individually with the Swiss Travel Pass (Flex) ■ Tailor-made tickets for all six tours are available for RailTicketing system partners ■ Travel suggestions available as bookable packages tour operators / agents via Railtour Suisse and Switzerland Travel Centre (STC) Premium panoramic trains.

Further detailed information around the Grand Train Tour of Switzerland as well as download of logo and picture material via mystsnet.com/grandtraintour

22 Sales Manual. Grand Train Tour of Switzerland. Bernina Express near Morteratsch, Grisons Bernina Express. Route highlights.

This premium panoramic train connects the north of Europe to the south – travelling right through the UNESCO World Heritage Site of the Rhaetian Railways. Without a hitch, the bright red train masters every ascent, offering unrivalled views not only of mountains and glaciers but also of palm trees. Landwasser Viaduct. Operation ■ Year-round operation between Chur/Landquart and Tirano. Addition- Basel The 65-metre (213 feet) high Landwasser Viaduct, coming into view shortly before the village ally, the Bernina Express Bus operates between Tirano and Lugano Zürich Filisur, is the most spectacular bridge construction on the Albula Line between Filisur and St.Gallen from February to November (Thursdays to Sundays: 20 Feb – 05 Apr St. Moritz. The viaduct is made from natural stone and has a length of 142 metres (466 feet). Luzern 2020 and 29 Oct – 29 Nov 2020; daily: 09 Apr – 25 Oct 2020) Neuchâtel Landquart It spans the pristine Landwasser Valley in a bold curve – and dives right into a tunnel.

Bern Chur Facilities on the train Andermatt Davos Interlaken ■ Large panoramic windows in 1st as well as 2nd class Lausanne Montreux St.Moritz ■ Two wheelchair spaces on Bernina Express and one wheel- Poschiavo UNESCO World Heritage RhB. Genève Brig Locarno chair-accessible toilet in 1st class. Passengers with reduced Tirano Zermatt mobility need a 2nd class ticket. Fellow passengers need a Since July 2008, the Rhaetian Railway in the Albula/Bernina area has been a UNESCO World Lugano 1st class ticket except when holding a companion card Heritage Site. The railway route between Thusis (Grisons/CH) and Tirano (Valtellina/IT) ■ For reservations, please contact Railservice via +41 (0) 81 288 65 65 is an excellent example of the technically innovative development of a mountainous region. Reservation and surcharges As Europe’s highest Alpine traversal, it is also one of the most spectacular railway lines Services ■ Seat surcharge per person and direction (reservation required on in the world. ■ Route information via loudspeaker train and bus) ■ Info(t)rainment: personal Bernina Express digital tour guide with – Winter season, 15 Dec–29 Feb/01 Nov–12 Dec 2020: CHF 10 audio guide in GE, EN, IT, FR, JP and CN simplified; free download – Shoulder season, 01 Mar–31 May/01 – 31 Oct 2020: CHF 14 Bernina Glaciers. with smartphone or tablet – Summer season, 01 Jun–20 Sep 2020: CHF 16 Three impressive glaciers are among the highlights of the journey. In the Montebello curve, a Catering Further information view of the Morteratsch Glacier opens up. The open crossing of the Bernina Pass at 2,253 ■ No dining cars on Bernina Express trains ■ Passport or ID required for border crossing into Italy metres (7,392 feet) a.s.l. with a view of the Cambrena Glacier is another memorable experience. ■ Regional snacks, drinks and souvenirs available on all trains ■ From St. Moritz and Tirano, panoramic coaches with seats at a Alp Grüm may well be the only hotel/restaurant solely accessible by train or on foot. During a ■ Small plate with regional specialities available (subject to advance reduced surcharge of CHF 5 are regularly added to regional trains photo stop, visitors enjoy the wonderful view of the Palü Glacier and the Bernina Massif. reservation) More Links mystsnet.com/berninaexpress, rhb.ch/berninaexpress Lago di Poschiavo. Timetable winter season (15 Dec 2019 – 08 May 2020 and 26 Oct 2019 – 12 Dec 2020) This lake has been dammed up by a pre-historic rockslide. Hence, there is no man-made Chur / St. Moritz – ­Tirano – Lugano Lugano – Tirano – ­St. Moritz / Chur dam in the valley but just a water reservoir at the south end, which helps to control the Train 953 9751) Bus 59502) water level. Le Prese and Miralago, two small villages and popular holiday spots, sit right at Chur dp 08.32 Lugano dp 10.00 the Lago di Poschiavo. At Valposchiavo, the Bernina Express train tracks hug the lakeshore. St. Moritz dp 15.11 Tirano arr 13.00

Tirano arr 12.49 17.32 Train 9761) 952

Bus 59512) Tirano dp 10.07 14.25

Tirano dp 14.20 St. Moritz dp 12.36 Circular Viaduct Brusio.

Lugano arr 17.30 Chur arr 18.19 The Circular Viaduct is the most distinctive landmark along the Bernina Line. Below Brusio, the Timetable summer season (09 May – 25 Oct 2020) Bernina Express negotiates a full altitudinal belt in one double loop of roughly 100 metres (328 feet) diameter each – all without a single tunnel. The open route plan over the viaduct opens Chur / Landquart / Davos / St. Moritz – Tirano – Lugano Lugano – Tirano – St. Moritz / Davos / Landquart / Chur the view onto this masterpiece of railway technology as well as a breathtaking panorama. Train 973 951 961 975 Bus 59502)

Chur dp 08.32 Lugano dp 10.00

Landquart dp 08.37 Tirano arr 13.00 Davos Platz dp 09.50 Train 976 974 950 960 A breath of fresh air on the Bernina Express. St. Moritz dp 09.39 15.11 Tirano dp 10.07 14.07 14.25 15.13

Tirano arr 12.00 12.49 13.33 17.32 St. Moritz arr 12.36 16.19 On the section between Davos Platz and Tirano, passengers on the Bernina Express may

Bus 59512) Davos Platz arr 19.02 choose to enjoy open coaches. The windowless open-air coaches intensify the experience of nature. Great pictures of the stunning landscape – without any window reflections – are Tirano dp 14.20 Landquart arr 20.13 guaranteed. Lugano arr 17.30 Chur arr 18.19

1) 26 Dec 2019 – 05 Jan 2020, 10 Apr – 01 Nov 2020, 05 Dec 2019 – 07 Dec 2020 2) Thursdays to Sundays: 20 Feb – 05 Apr 2020 and 29 Oct – 10 Nov 2020, daily: 09 Apr – 25 Oct 2020

24 Sales Manual. Premium panoramic trains. Premium panoramic trains. Sales Manual. 25 Glacier Express. Excellence Class – the most coveted seats in Switzerland.

Deep ravines, high passes, shimmering mountains, sparkling lakes, idyllic mountain villages, 291 bridges and 91 tunnels: On its delightful journey of roughly eight hours, the Glacier Express offers all of this. It is a classic Since March 2019, the impressive panoramic journey on the Glacier Express has become even more spectacular. among the Swiss panoramic trains and has not aged a day in the 90 years in which it has enchanted its guests. Between St. Moritz and Zermatt, Excellence Class takes guests on a journey for the senses: While the scenery passes by outside, passengers are treated to Champagne and Amuse-bouches, followed by an exquisite 5-course menu accompanied by selected wines. This makes the new Excellence Class one of the most exclusive Operation Basel ■ Year-round operation except from 12 Oct – 12 Dec 2020 touristic highlights of Switzerland. Zürich St.Gallen Facilities on the train Luzern Neuchâtel ■ Panoramic coaches in 1st and 2nd class, Excellence Class (all with Chur tables and air conditioning) Bern Services and features

■ One available wheelchair space on Glacier Express and one Interlaken ■ Exclusive Concierge Service Lausanne Andermatt St.Moritz wheelchair-accessible toilet in 1st class. Reservation of seat 11 Montreux ■ Welcome desk and check-in at the station platform at the station counter or with a travel agency no later than Genève ■ Luggage transport (from/to station platform) in a dedicated Excel- Brig Locarno 24 hours prior to departure lence Class section Zermatt Lugano ■ Tablet for onboard infotainment Services ■ Guaranteed window seat due to comfortable, adjustable lounge- ■ Touristic announcements via headphones in 1st and 2nd class style seating (languages: GE, EN, IT, FR, CN, JP); free headphones, information – 09 May –11 Oct 2020: long section CHF 43, short section CHF 33 ■ Exclusive bar in the coach brochures and two music channels available ■ Excellence Class (15 Dec 2019 – 11 Oct 2020) surcharge on 1st ■ Receipt of a Glacier Express certificate against showing of the class ticket: CHF 420. Seat reservation is required for each Excel- Catering included ticket at the railway stations of Zermatt, Andermatt and St. Moritz lence Class guest including children from 0 – 16 years of age. Fare: ■ Excellence Class appetiser plate incl. welcome drink 1st class ticket plus seat reservation. Prices subject to change. ■ Top-quality seasonal and regional multi-course lunch, incl. wine Catering ■ Afternoon tea time incl. nibbles Excellence Class panoramic coach: all seats are equipped with tables and tablets. ■ 1st and 2nd class: lunch served at the seat, three-course meal Further information ■ Soft drinks, mineral water, coffee CHF 45, daily menu CHF 32, à la carte ■ Short sections are: ■ Excellence Class: 5-course meal at the seat as well as aperitif at – St. Moritz – Chur – St. Moritz Additional offers (chargeable) Group reservation the bar included – Chur – Andermatt – Chur ■ Cocktails Requests for group reservations can be directed to: – Andermatt – Brig – Andermatt ■ Wine cabinet with first-class selection of wines Railservice Reservation and surcharges – Brig – Zermatt – Brig ■ High-quality offer of liquors Bahnhofstrasse 25 ■ Seat reservation required in addition to a valid ticket (surcharge ■ Dogs are not permitted onboard the Glacier Express CH-7001 Chur per person and direction) Reservation for individual travellers Phone +41 (0) 81 288 65 25 – 15 Dec 2019 – 08 May 2020: long section CHF 33, short section More Links Seat reservation in Excellence Class is required and bookable on [email protected] CHF 23 mystsnet.com/glacierexpress train compositions 902/903/923. Seats in Excellence Class can General terms and conditions apply: glacierexpress.ch/gtc glacierexpress.ch be booked via the usual Glacier Express booking system. The Timetable winter season (15 Dec 2019 – 08 May 2020) ­Glacier Express pre-booking deadline of 90 days also applies to Surcharge and ticket Zermatt – Davos / St. Moritz St. Moritz / Davos – Zermatt Excellence Class. The surcharge for Excellence Class is CHF 420 and will be charged Train 902 9041) Train 923 9251) together with the reservation. Excellence Class seats are available Zermatt dp 08.52 09.52 St. Moritz dp 09.15 10.20 to holders of a 1st class ticket for the entire route St. Moritz – Zermatt Brig dp 10.18 11.18 Filisur2) dp 10.19 11.19 or Zermatt – St. Moritz. The surcharge for the seat reservation is Andermatt arr/dp 11.46 / 11.54 12.46 / 12.54 Chur arr/dp 11.18 / 11.26 12.18 / 12.26 added to the price of the 1st class ticket. Chur arr/dp 14.15 / 14.32 15.15 / 15.32 Andermatt arr/dp 13.52 / 13.54 14.52 / 15.08 Filisur2) dp 15.41 16.41 Brig dp 15.40 16.40 Price and program subject to change. St. Moritz dp 16.38 17.38 Zermatt dp 17.10 18.10

Timetable summer season (09 May – 11 Oct 2020)

Zermatt – Davos / St. Moritz St. Moritz / Davos – Zermatt Train 900 902 904 906 Train 901 903 905 907 Zermatt dp 07.52 08.52 09.52 St. Moritz dp 07.02 09.15 10.20 Brig dp 09.18 10.18 11.18 14.18 Filisur2) dp 08.01 10.19 11.19 Andermatt arr/dp 10.46 / 10.54 11.46 / 11.54 12.46 / 12.54 15.46 / 15.54 Chur dp 09.26 11.26 12.26 14.16 Chur arr/dp 13.24 14.15 / 14.32 15.15 / 15.32 18.24 / 18.58 Andermatt arr/dp 11.52 / 12.08 13.52 / 14.08 14.52 / 15.08 16.52 / 17.08 Filisur2) dp 15.41 16.41 20.00 Brig dp 13.40 15.40 16.40 18.40 St. Moritz dp 16.38 17.38 20.58 Zermatt dp 17.10 18.10 20.10 Main course of menu in Excellence Class

1) 18 Apr – 08 May 2020 2) From/to Davos: Change from/to regional trains in Filisur No Glacier Express trains will be operating from 12 Oct – 12 Dec 2020.

26 Sales Manual. Premium panoramic trains. Premium panoramic trains. Sales Manual. 27 GoldenPass Panoramic. GoldenPass Line.

Where the train window functions as a giant movie screen: Lake Geneva, vineyards and impressive castles take A breathtaking spectacle across three passes, through six cantons, along eight lakes and past the famous turns with characteristic Swiss hillscapes. On the GoldenPass Panoramic, this whole experience needs only one four-thousand-metre (13,000 feet) peaks of the Alps: With three different trains, the GoldenPass Line travels single train. Live cinema at its best. clear across Switzerland – from Lake Lucerne to the wine terraces of the Lavaux, the UNESCO World Heritage Site at the shores of Lake Geneva. The high frequency of the scheduled Panoramic and Belle Époque trains

Operation offers the chance to “hop on – hop off” and visit numerous sights and landmarks along the way. ■ Year-round operation Basel Zürich Good to know St.Gallen Facilities on the train ■ Bistro coach on the section Luzern – Interlaken Ost Basel ■ Panoramic coaches in 1st as well as 2nd class Luzern ■ Change of train necessary in Interlaken Ost and Zweisimmen due Zürich Neuchâtel Bern St.Gallen ■ All GoldenPass Panoramic trains offer low-floor access and a Chur to track gauge differences

Interlaken ■ Luzern wheelchair-accessible toilet. No seat reservation is available for the Andermatt On some GoldenPass Panoramic and GoldenPass Belle Époque Neuchâtel Bern wheelchair area. The Rail Center SBB at Brig needs to be notified Lausanne St.Moritz trains it is possible to pre-order an aperitif with regional products Chur Zweisimmen Interlaken about transportation of passengers with limited mobility Montreux to the seat together with the seat reservation Andermatt Genève St.Moritz ■ VIP front view seats available as of April on trains 2118, 2119, Brig Locarno ■ Zweisimmen – Montreux: Switzerland’s only scheduled Belle Époque Lausanne Zermatt Lugano Zweisimmen 2228, 2229 train with saloon coaches in 1st and 2nd class not subject to any Montreux Genève surcharge Brig Locarno Services Zermatt Lugano ■ Aperitif and appetisers available on request (see catering) Sales information ■ All Swiss Travel System tickets are valid Catering Reservation and surcharges ■ In addition to a valid ticket, seat reservation is recommended for ■ Individual travellers can book an aperitif with their seat reservation ■ No seat reservation required in addition to valid ticket individual travellers and required for groups More Links on the GoldenPass Panoramic trains 2118, 2122, 2228, 2115, ■ Seat reservation for individual travellers recommended but not ■ Seat reservation for the various route sections have to be made mystsnet.com/wheretobuy 2119 and 2123 (national and international system code 31). Price required, fee: CHF 9. Seat reservation available via mob.ch; separately. Reservation fees for individual travellers incl. surcharge: per person: CHF 34 always as of timetable change in December for the following – Luzern – Interlaken Ost: CHF 14 (16 May – 01 Nov 2020), other- ■ The following GoldenPass Panoramic trains offer a minibar: 2118, ­calendar year wise CHF 10 2122, 2228, 2115, 2119 and 2123 ■ For groups of 10 or more persons: seat reservation required and – Interlaken Ost – Zweisimmen: CHF 5 subject to a surcharge of CHF 7 per person. Contact: golden- – Zweisimmen – Montreux: CHF 9 [email protected] or phone +41 (0)21 989 81 51 Timetable (15 Dec 2019 – 12 Dec 2020 – expressly subject to change) Further information mystsnet.com/goldenpasspanoramic Luzern – Interlaken – Montreux

goldenpass.ch Luzerna) dp 07.061) 09.061) 11.061) 13.061) 15.061)

Interlaken Osta) arr 08.55 10.55 12.55 14.55 16.55

Interlaken Ost dp 07.00 4) 09.084) 09.294) 11.00 4) 13.084) 15.084) 15.294) 17.08 4)

Spiez arr 07.21 I 09.50 11.21 I I 15.50 I

Spiez dp 07.38 4) I 10.124) 11.38 4) I I 16.124) I GoldenPass Belle Époque Zweisimmen arr 08.20 10.20 10.59 12.20 14.20 16.20 16.59 18.20 This magic train in the style of the legendary Train 2111 2115 2217 2119 2123 2127 2229 2131 Orient Express operates twice daily on the 2) 2) 3) 2) 2) 3) 2) 2) section Montreux – Château-d’Oex – Gstaad – Zweisimmen dp 08.25 10.25 11.05 12.25 14.25 16.25 17.05 18.25 Zweisimmen. It offers 1st and 2nd class Montreux arr 10.13 12.13 13.13 14.13 16.13 18.13 19.13 20.13 saloon coaches as well as a rustic coach with wooden benches in 2nd class. On the Montreux – Interlaken – Luzern trains 2126, 2127 and 2217, an aperitif can Train 2112 2214 2118 2122 2126 2228 2130 be added to a regular seat reservation via Montreux dp 07.44 2) 08.443) 09.442) 11.442) 13.443) 14.442) 15.442)

national and international booking systems Zweisimmen arr 09.33 10.52 11.33 13.33 15.33 16.52 17.33 (code 31). The GoldenPass Belle Époque is Zweisimmen dp 09.394) 11.024) 11.39 4) 13.394) 15.394) 17.024) 17.39 4) the only scheduled saloon train in Switzer- Spiez arr 10.21 11.47 I I I 17.47 I land that requires neither a reservation nor 4) 4) 4) a surcharge. Spiez dp 10.33 12.05 I I I 18.05 I Interlaken Ost arr 10.57 12.28 12.50 14.50 16.50 18.28 18.50 Timetable Interlaken Osta) dp 11.041) 13.041) 15.041) 17.041) 19.041) See page 29 at timetable GoldenPass Line: Luzerna) arr 12.55 14.55 16.55 18.55 20.55 Number 3 from Zweisimmen, resp. Montreux 1) Luzern–Interlaken Express 2) GoldenPass Panoramic GoldenPass Belle Époque near Rossinière, Lake Geneva Region 3) GoldenPass Belle Époque 4) regular train

28 Sales Manual. Premium panoramic trains. Premium panoramic trains. Sales Manual. 29 Gotthard Panorama Express. Highlights around the Gotthard Panorama Express.

In a unique combination of boat and train, the Gotthard Panorama Express links two of the most attractive The ride on the Gotthard Panorama Express can be combined with a variety of other offers. regions of Switzerland. A leisurely cruise across Lake Lucerne is followed by a 1st class panoramic train ride rich in variety along the historic Gotthard Line, taking guests to the Mediterranean Ticino. Lucerne.

Operation Whether a visit to the Museum of Transportation, a stroll over the famous Chapel Bridge, a view ■ Operates from 18 Apr – 18 Oct 2020 every Tuesday to Sunday incl. Basel of the lion monument or an excursion to the Stanserhorn or the Pilatus: Lucerne offers various national holidays Zürich opportunities to explore – with something for every taste. St.Gallen luzern.com Luzern Facilities on train and boat Neuchâtel Arth-Goldau ■ Train: contains four panoramic coaches in 1st class standard. The Chur Bern Flüelen windows can be opened in the photo coach in the middle of the train

■ Lausanne Interlaken St.Moritz Boat: Historic steam boat or modern motor vessel, depending on Andermatt the season Montreux Rigi. Genève Brig Bellinzona ■ All boats are wheelchair-accessible; no reservation is needed. Wheelchair accessibility on panoramic train is limited and journey Zermatt Lugano With the new start and end point of the panoramic train at Arth-Goldau, travellers meet has to be booked via SBB Call Center Handicap (see page 84) a wealth of new options. For example, the journey from Lugano on the Gotthard Panorama Express to Arth-Goldau can be combined seamlessly with a ride on the cog railway up to Services Rigi – “Queen of the mountains”. ■ Multi-lingual tour guidance on the panoramic train rigi.ch ■ The journey between Flüelen and Bellinzona is enriched by various Reservation and surcharges stagings and presentations regarding the history of the Gotthard ■ Surcharge on the panoramic train between Arth-Goldau/Flüelen railway line and Bellinzona/Lugano in addition to valid ticket Lugano. ■ The app “Gotthard Guide” and the “Gotthard Panorama Express ■ Surcharge is paid by means of seat reservation; seat reservations Travel Guide” provide detailed information about sights and for groups of 10 or more persons via [email protected] The old town literally radiates Mediterranean atmosphere, hiking trails abound in diversity ­landmarks along the route as well as the many Gotthard myths ■ Surcharge per person: CHF 16 with pristine valleys and endless views from the excursion mountains Monte Brè and Monte (GE, EN, FR, IT) ■ No seat reservation available on the boat; free seating San Salvatore – all of it is highly recommended. Travellers staying overnight in Ticino will receive the Ticino ticket free of charge as a special treat on top. Catering Further information ticino.ch/ticket ■ Lunch can be taken in the boat restaurant ■ Tickets must be issued as follows: “Luzern – via ■ Table reservation recommended for individual travellers, +41 (0)41 boat – Flüelen – Lugano” 367 67 67, [email protected] (no later than 15.00 h on the ■ Boat cruise (Luzern – Flüelen) can be booked in 1st or 2nd class Bernina Express. day prior to travel date); for groups, reservation as well as advance ■ For the panoramic train on the stretch Arth-Goldau/Flüelen – order of a single menu choice for all persons is required, +41 (0)41 Bellinzona/Lugano travellers in 2nd class need a class change The combination with the Bernina Express yields the “Gotthard-Bernina multi-day trip”. 367 66 16, [email protected] (no later than 10 days prior Three travel days take guests from their starting point via Lucerne to Lugano, on to Tirano to travel date) More links (Italy), across the 2,000-metre-high (6,560-feet-high) Bernina Pass to Chur and back. sbb.ch/gotthard-panorama-express ■ Drinks, snacks and cold platter can be ordered to the seat on sbb.ch/gotthard-bernina mystsnet.com/gopex the train

Gotthard Panorama Express Luzern – Boat – Flüelen – Bellinzona – Lugano Centovalli.

18 April to 18 October 2020 Tuesday to Sunday, incl. national holidays From Locarno, the railway leads through the Centovalli, the “hundred valleys”, and the Course 13 Motor vessel or steamboat Course 18 Vigezzo Valley to Domodossola in Italy. On the way, passengers admire 83 bridges and Gotthard Panorama Express (train ride only) 11.12 dp Luzern arr 14.47 ­viaducts. Afterwards, they get a chance to explore a network of no fewer than 160 kilo- Arth-Goldau – Gotthard – Lugano 12.10 dp Vitznau arr 13.48 metres of hiking trails. 18 April to 18 October 2020 sbb.ch/centovalli 13.11 dp Brunnen arr 12.47 Tuesday to Sunday, incl. national holidays

13.55 arr Flüelen dp 12.00 Train 3093 1st class panoramic train Train 3092 Train 3093 1st class panoramic train Train 3092 13.44 dp Arth Goldau arr 12.12 Transfer to Italy. 14.10 dp Flüelen arr 11.47 14.10 dp Flüelen arr 11.47 14.47 dp Göschenen arr 11.07 14.47 dp Göschenen arr 11.07 Lugano offers numerous connections for the onward-journey to Italy. The northern Italian 15.06 arr Airolo dp 10.49 15.06 arr Airolo dp 10.49 metropolis of Milan is only a train ride of 1 h 20 min away, for instance. For guests who

16.08 arr Bellinzona dp 09.54 16.08 arr Bellinzona dp 09.54 use the Gotthard Panorama Express to travel across Switzerland, the southward journey

16.38 arr Lugano dp 09.22 16.38 arr Lugano dp 09.22 turns into another highlight. sbb.ch

30 Sales Manual. Premium panoramic trains. Premium panoramic trains. Sales Manual. 31 Luzern–Interlaken Express. Route highlights.

The journey is its own reward: The ride on the Luzern–Interlaken Express connects two world-famous destinations and draws to its close more quickly than one would like – thanks to mountain panorama, turquoise lakes and countless waterfalls that adorn the scenery. Five lakes in just under two hours.

Operation Few other lines pass these many lakes: Shortly after leaving Lucerne, Lake Lucerne and ■ Year-round operation Basel Lake Alpnach come into view on the left-hand side, followed by Lake Sarnen and the Zürich St.Gallen idyllic Lake Lungern. For the last half hour, the route leads along Lake Brienz, shimmering Facilities on the train in ­beautiful turquoise. The journey ends at Interlaken, situated between Lake Brienz and ­ Luzern ■ Panoramic windows in 1st as well as 2nd class Neuch âtel Bern Lake Thun. Chur ■ Six wheelchair spaces and one wheelchair-accessible toilet available Interlaken Andermat t Lausann e St.Moritz Services Montreux

■ Digital travel companion “LiveGuide” app (see next page) Genève Brig Locarno Zermatt Lugano Catering Bistro: the rolling à-la-carte restaurant ■ À la carte restaurant “Bistro” ■ “Bistro Order” app: ordering snacks and drinks from the seat Whether breakfast offers, regularly changing lunch menus or themed ­culinary specialities: The bistro team provides whatever the hungry Reservation and surcharges Timetable ­traveller’s heart desires. Those who prefer to stay in their seats can use ■ No surcharges required in addition to a valid ticket Interlaken Ost – Luzern: the “Bistro Order” app to order drinks and snacks directly to the seat. Every hour from 07.04 – 20.04 h ■ Seat reservation recommended but not required; reservation fee per person and direction: Luzern – Interlaken Ost 15 Dec 2019 – 15 May 2020 CHF 10 Every hour from 06.06 – 21.06 h 16 May – 01 Nov 2020 CHF 14 02 Nov – 31 Dec 2020 CHF 10 More Links mystsnet.com/liex zentralbahn.ch/en/interlaken-express “LiveGuide” app.

Passengers who are hungry for knowledge can use the free “LiveGuide” app of Zentral- bahn. It offers a wealth of interesting information about the region. Thanks to map view, guests can follow the train movement in real-time. Push notifications inform about the next highlight – right on time.

Foxtrail “Hermes” – out and about with Zentralbahn.

Foxtrail is an entertaining recreational adventure for friends and families keen on exploring new things. The fox roams around and through the train, leaves its tracks in the beautiful landscapes and lets its trackers rediscover the countryside and the railway world. Those who want to stay hard on the heels – or paws – of the cunning beast have to use their brains, creativity and power of observation. The ingenious group adventure makes for a ­perfect day trip for all participants.

Luzern–Interlaken Express at Lake Lungern, Central Switzerland

32 Sales Manual. Premium panoramic trains. Premium panoramic trains. Sales Manual. 33 Mountain excursions.

Jungfrau Railways in front of Mount Jungfrau, Bernese Oberland Gornergrat – Meet the Matterhorn. Mountain highlights.

The Gornergrat is clearly on the must-see list of Swiss highlights. The cog railway takes guests from Zermatt station up to a lofty altitude of 3,089 metres (10,135 feet). The ride alone already offers countless picture ­postcard scenes: the Matterhorn, Valais-style Chalets and a stunning mountain panorama. Lake Riffelsee hiking trip.

Operation After a short ten minutes’ walk from the station Rotenboden, visitors can already

■ Year-round operation Basel admire the world-famous Matterhorn reflection on Lake Riffelsee. Continuing on ■ Trains leave at 24-minute intervals during high season Zürich well-maintained, comfortable walking trails, hikers reach the Riffelberg in less than St.Gallen (June – October and December – April) one hour, enjoying a wonderful view of the Matterhorn the entire time. Luzern Neuchâtel Top attractions Chur Bern ■ Best view of the Matterhorn Andermatt ■ World-famous Matterhorn reflection on Lake Riffelsee Lausanne Interlaken St.Moritz Montreux ■ Unique mountain panorama of 29 breathtaking 4,000-metre Genève (13,000-feet) summits Brig Locarno ■ “3100 Kulmhotel Gornergrat”: the highest situated hotel in Zermatt Lugano ­Switzerland Gornergrat Gourmet ticket.

Arrival The Gornergrat gourmet ticket combines a hiking excursion into nature with ■ Valley station of the Gornergrat Railway located directly opposite culinary highlights. An Apéro Riche is served at the 3100 Kulmhotel Gorner- Zermatt railway station grat, then a 3-course gourmet menu at Riffelberg and finally dessert with ■ Travel time to the summit: 33 minutes special coffee on Riffelalp. The various mountain restaurants are accessible by railway, on foot or on skis in winter. Catering, accommodation and shopping Timetable ■ Shopping mall and restaurant on the Gornergrat gornergrat.ch/timetable Dates: 21 Dec 2019 – 29 Mar 2020 and 26 Jun – 15 Sep 2020

More Links Tickets, reservation and surcharges mystsnet.com/gornergrat ■ 50 % discount with Swiss Travel Pass (Flex) and Swiss Half Fare gornergrat.ch Card; no discount with ER / IR

Further information Highest toboggan run in Switzerland. ■ Priority Boarding available year-round ■ Trains accessible for people with impairments, wheelchair-accessible With a length of 1.6 kilometres (1 mile), the roughly 10-minute ride from toilets at the stations Rotenboden (2,815 m/9,236 ft a.s.l.) to Riffelberg (2,582 m/8,471 ft a.s.l.) ■ Dogs may be taken along without surcharge is pure fun for young and old alike. Rental toboggans (optionally equipped ■ Railway adventure: combination with Glacier Express with children’s seats) and special toboggan day passes are available.

Priority Boarding.

On the ascent, the best seats at the right-hand side with a perfect view of the Matterhorn are quickly taken. Guests choosing Priority Boarding get to board the Gornergrat train three minutes before the other passengers – thus securing the most coveted seats for the ride.

Gornergrat Railway with Matterhorn near Zermatt, Valais

36 Sales Manual. Mountain excursions. Mountain excursions. Sales Manual. 37 Jungfraujoch – Top of Europe. Mountain highlights.

A mountain of distinction: Not only is the Jungfraujoch home to Europe’s highest situated railway station (3,454 m / 11,332 ft a.s.l.), it also belongs to the UNESCO World Heritage Site “Swiss Alps Jungfrau-Aletsch”. Snow Fun Park. Even the ride up on the cog railway is an unforgettable experience in itself. At the Snow Fun Park, guests can get refreshed and try their hands at various winter sports. “Snowtubing” with pirouettes on an inflated hoop, speeding down the slope Operation on a sledge, zip-lining over eternal ice on the Flying Fox or skiing and snowboarding –

■ Year-round operation Basel all of this is possible in the Snow Fun Park. What’s more, it can be done spontaneously: ■ Leaves at 30-minute intervals Zürich Equipment is available for renting right there. The ultimate way to experience snow St.Gallen in summer! Luzern Top attractions Neuchâtel ■ Aletsch Glacier – the longest and largest glacier of the Alps Chur Bern ■ Intermediate stops Eismeer and Jungfrau-Panorama Interlaken Andermatt ■ Sphinx viewing terrace at 3,571 metres (11,716 feet) altitude Lausanne St.Moritz Montreux Jungfraujoch ■ Adventure tour “Alpine Sensation” to the Ice Palace Sphinx viewing platform. Genève Brig ■ Adventurous chilling at the “Snow Fun Park” (May to October) Locarno Zermatt Lugano Pressing a button, shooting up, enjoying the mountain panorama: It takes the lift a mere 25 seconds Arrival to overcome 108 metres (354 feet) altitude and arrive at the viewing platform at 3,571 metres ■ From Interlaken Ost with change of train at Grindelwald / Lauter- (11,716 feet) a.s.l. Once there, it’s just a matter of inhaling deeply and enjoying the view. Incidentally, brunnen and Kleine Scheidegg Europe’s highest research ­station is also located at the terrace. It is of paramount importance to ■ Travel time to the summit: 2 h environmental scientists, astrophysicists and meteorologists.

Catering, accommodation and shopping ■ Refreshments available in various restaurants on the Jungfraujoch ■ Online seat reservation available Kleine Scheidegg – Jungfraujoch (Bollywood Indian Restaurant, self-service restaurant Aletsch, and back (recommended during peak season) jungfrau.ch/ Crystal à la Carte, etc.) seatreservation Ice Palace. ■ Chocolate adventure shop “Lindt Swiss Chocolate Heaven” ■ “Top of Europe” souvenir shops Timetable The more ephemeral – the more beautiful! This is especially true for the “Ice Palace” and jungfrau.ch/en-gb/jungfraujoch-top-of-europe/ its treasures. With ice pick and saw, mountain guides created the halls and corridors in Tickets, reservation and surcharges the middle of the Jungfrau firn in the 1930s. Today, artists shape the ice – with a delicate More links ■ 25 % discount with Swiss Travel Pass (Flex) from Wengen / Grindel- mystsnet.com/jungfraujoch touch. On an icy round tour through this frosty world, guests discover artworks in many wald to Jungfraujoch jungfrau.ch/jungfraujoch niches. Eagles, penguins and bears look like they’ve just solidified into ice, that’s how real ■ 25 % discount with ER / IR from Interlaken Ost to Jungfraujoch they appear. A heart-melting experience, even at minus temperatures. ■ 50 % discount with Swiss Half Fare Card from Interlaken Ost to Jungfraujoch

Alpine Sensation.

Anybody who steps into the 250-metre (820 feet) long corridor leading from the Sphinx hall to the Ice Palace experiences a shiver down the spine. And that’s not only due to the freezing temperatures but also to the memory of the sacrifices that mountain workers made in order to open the Jungfraujoch to railway technology. 30 memorial plaques bear witness of it. The background music causes goose bumps as well: Together with pictures of touristic visionaries, it lets the beginnings of the Jungfrau Railways come to life.

Jungfrau-Panorama.

There are times that one “cannot see the mountain for all the clouds” on Jungfraujoch. That has nothing to do with bad weather, however – on the contrary. Clouds are ­fascinating. Who hasn’t dreamed of bathing in that fleecy-soft miracle? The Jungfrau Panorama film makes it possible. It offers a 360° panoramic experience of the mountain world, the way it could never be had otherwise – 365 days a year. The camera takes ­visitors for a dive into the clouds, lets them sink into crevasses and plunge into masses of snow. Independent of what the weather is doing outside. Sphinx and Aletsch Glacier, Jungfraujoch, Bernese Oberland

38 Sales Manual. Mountain excursions. Mountain excursions. Sales Manual. 39 Rigi – Queen of the Mountains. Mountain highlights.

This mountain is a realm of adventures – 365 days a year. At the heart of Central Switzerland, located right between Lake Lucerne and Lake Zug, the Rigi is perfectly accessible from all sides. Simply by train, bus Hiking variety. and boat and then by cableway or cog railway. A broad hiking network of some 120 kilometres (75 miles) is available for guests on Rigi, offering open spaces away from the hustle and bustle of everyday life. From a comfortable, Operation barrier-free walk to easy hiking tours to mountaineering. Those who like to challenge the ■ Year-round operation Basel mind in addition to the feet should visit one of the popular theme trails. Zürich St.Gallen Top attractions

■ Luzern Rigi Majestic round trip: Luzern – Vitznau – Rigi Kulm – Arth-Goldau – Neuchâtel Luzern Chur Bern ■ Nostalgic steam engine rides in historic salon coaches Andermatt ■ Guided culinary hiking tours with local guides and regional dishes Lausanne Interlaken St.Moritz Montreux ■ Sunrise and sunset rides Relaxation at the spa. Genève Brig ■ Mineral bath & spa at Rigi Kaltbad Locarno Zermatt Lugano Sore hiking muscles can regenerate wonderfully in the mineral bath & spa on Rigi Kaltbad: Arrival during a relaxing bath in the spacious indoor-and-outdoor pool, in the spa area with sauna ■ Three arrival options from Goldau, Vitznau or Weggis, in combination and resting zone or during a massage. with various means of transportation ■ Regular-interval timetable for all railways

Catering, accommodation and shopping Timetable ■ Catering options in 25 restaurants on the mountain – from fast- rigi.ch/en/Timetables food to gourmet restaurant Culinary highlights. More Links ■ Over a dozen accommodation facilities mystsnet.com/rigi ■ Various souvenir shops and snack bars rigi.ch Bathing and hiking quicken the appetite. Fortunately, the next “Beiz”, as the locals affection- ately dub restaurants, is never far away. Offers range from Rigi Alpine cheese fondue at Tickets, reservation and surcharge the Alp Chäserenholz to the terroir food concept of Hotel Edelweiss, where only local ■ Fully covered by Swiss Travel Pass (Flex), 50% discount with Swiss ­products are processed. Numerous restaurants with comfortable terraces invite visitors Half Fare Card and ER/IR to linger and enjoy. ■ Groups of 10 or more persons: reservation via [email protected]

Winter inspiration.

Winter hiking.

Not only in summer but also during wintertime the possibilities on Rigi are virtually endless: 35 kilometres (22 miles) of perfectly groomed hiking trails, from easy altitude walks to ­two-hour panoramic hikes. Enjoying the pristine snowscapes on three signposted snow- shoe trails between 1.1 and 3.5 kilometres (0.7 to 2.2 miles) in length makes for a very ­special experience.

Sledge fun.

The five sledging runs offer racy adventures: From Rigi Kulm, from Staffel- höhe and from Rigi Burggeist, sledgers of every age will have plenty of fun in the snowy landscape of Rigi.

Rigi Railway in summer, Rigi, Central Switzerland

40 Sales Manual. Mountain excursions. Mountain excursions. Sales Manual. 41 Schilthorn – Piz Gloria. Mountain highlights.

The Schilthorn area stands for view, thrill and chill: unforgettable views, adrenaline rushes and pure relaxation in a pristine mountain world. By train and bus guests reach the valley station Stechelberg. From there, a cableway takes them towards the Schilthorn summit at 2,970 metres (9,750 feet) altitude. 360°-restaurant “Piz Gloria”. Operation ■ Year-round operation, except during revision from 20 – 23 Apr 2020 Basel Perfect – before or after the mountain exploration: Within 45 minutes, the and from 16 Nov – 11 Dec 2020 Zürich revolving 360°-restaurant “Piz Gloria” completes one full rotation while St.Gallen the breathtaking panorama – a genuine natural spectacle with more than Luzern Top attractions Neuchâtel 200 mountain summits – silently glides past. The restaurant serves its ■ Skyline View platform Chur guests a wide range of dishes: the popular James Bond Brunch and the Bern ■ Interlaken Interactive adventure exhibition “Bond World” Andermatt delicious 007 Burger among other culinary delights. ■ “007 Walk of Fame” Lausanne Schilthorn St.Moritz

■ Cliff pathway “Thrill Walk” at Birg station Montreux Genève Brig Locarno Arrival Zermatt Lugano ■ From Interlaken Ost by train to Lauterbrunnen, then by PostBus to the valley station Stechelberg ■ The cableway leaves at 30-minute intervals from Stechelberg resp. Bond World. Mürren ■ Travel time by cableway to the summit: 32 minutes from Stechel- The interactive exhibition “Bond World” immerses visitors in seven key berg scenes from the James Bond movie “On Her Majesty’s Secret Service”. The tour allows guests to experience the film up close. They get detailed Catering, accommodation and shopping Timetable information about the making-of, see the original screenplay and may even ■ 360°-restaurant “Piz Gloria” and “Skyline Take Away” schilthorn.ch test their own James Bond skills: from the expert hat-toss in Miss Money- ■ “Skyline Top Shop” penny’s office, via a helicopter simulator, to an exciting bobsleigh chase. Further links mystsnet.com/schilthorn Tickets, reservation and surcharges schilthorn.ch ■ Free ride with Swiss Travel Pass (Flex) to Mürren, from Mürren 50% discount ■ 50% discount with Swiss Half Fare Card ■ 25% discount with ER/IR

More information Skyline Walk and Thrill Walk. ■ The Schilthorn is wheelchair-accessible From the station at Birg, visitors get a unique glimpse of the mountain world of the Schil- thorn region. The panoramic platform “Skyline Walk” leads over a sheer precipice and New: affords a view of the grandiose panorama as well as a glance into the bottomless deep. An Schilthorn even loftier experience – and a veritable adrenaline rush – awaits visitors on the “Thrill Walk”. Boarding Pass – The adventure starts at the platform and leads along a 200-metre (656-feet) cliff walk, which for guaranteed passes below the cableway station and then turns back towards Birg – truly unforgettable. departure times. mystsnet.com/schilthorn

Mountain village Mürren.

On a sun terrace high above the Lauterbrunnen Valley sits the village Mürren. Eiger, Mönch and Jungfrau, the “big three”, seem to be within one’s reach. The picturesque, car-free mountain village attracts visitors with characteris- tic wooden Chalets and a wonderfully rustic atmosphere.

Schilthorn with Eiger, Mönch and Jungfrau in the background, Bernese Oberland

42 Sales Manual. Mountain excursions. Mountain excursions. Sales Manual. 43 Brienz Rothorn Railway. CabriO Stanserhorn.

Pure nostalgia: Since 1892, the Brienz Rothorn Railway has been steaming its way up to the Rothorn from Brienz – The journey up to the Stanserhorn offers a beautiful symbiosis of the historic funicular and the state-of-the-art a genuinely intact Swiss cultural asset. Within one hour, the steam cog railway negotiates a difference in altitude CabriO cableway: The world’s first open-air upper deck on a cableway allows for the ultimate fresh air experience of 1,678 metres (5,505 feet), passes through eight tunnels and ranks as an absolute must for railway enthusiasts. and turns the ride to this scenic outpost of the Lucerne region into a unique treat.

Operation Operation

■ Steam railways to Rothorn Kulm daily from 06 Jun – 25 Oct 2020 Basel ■ Operates from 10 Apr – 29 Nov 2020 Basel ■ Scheduled steam rides from 08.36 to 17.40 h (last descent) Zürich ■ Operates at 30-minute intervals from 08.15 h to 17.15 h; as of May: Zürich St.Gallen St.Gallen ■ Limited service to Planalp: 09 May – 05 Jun 2020 Thursday, Friday and Saturday until 23.00 h Luzern Luzern Neuchâtel Neuchâtel Top attractions Chur Top attractions Chur Bern Brienzer Rothorn Bern Stanserhorn ■ ■ Rothorn Kulm: panoramic view over 693 mountain peaks Andermatt Double-deck cableway CabriO with open-air upper deck Andermatt ■ Steam railway Lausanne Interlaken St.Moritz ■ Railway experience: Luzern–Engelberg Express Lausanne Interlaken St.Moritz Montreux Montreux ■ Workshop visits ■ Summit tour with ranger Genève Brig Genève Brig ■ Rides in the driver’s cabin Locarno ■ Power place with 22,000 measured Bovis energy units Locarno ■ Numerous hiking trails rich in variety Zermatt Lugano ■ Panoramic view onto 100 kilometres of the Alpine chain and Zermatt Lugano 10 Swiss lakes Arrival ■ By boat or train to Brienz, approx. 3 walking minutes to valley Arrival ­station ■ Train from Lucerne to Stans, on foot to the valley station (5 minutes), Further information ■ Travel time to the summit: 60 minutes funicular with open coaches to Kälti, change of transportation to ■ Avoiding waiting times by booking boarding passes online via CabriO up to Stanserhorn cabrio.ch Catering, accommodation and shopping Further information ■ Travel time to the summit: 24 minutes ■ Stanserhorn is wheelchair-accessible ■ Mountain restaurant Rothorn Kulm with panorama terrace ■ Free ride on one’s birthday ■ “Salon Rouge” – the culinary steam railway experience ■ Free transportation of dogs Catering, accommodation and shopping Timetable stanserhorn.ch/en/ ■ Moonlight dinner at full moon with three-course menu ■ Revolving restaurant “Rondorama”; “Bucher & Durrer Säli”: ■ Mountain cabin on the summit with accommodation facilities Timetable 200-seat self-service restaurant, speciality: Älplermagronen More links brienz-rothorn-bahn.ch/timetable-prices/?lang=en (Alpine herder’s macaroni) served in Edelweiss pan mystsnet.com/cabrio Tickets, reservation and surcharges ■ Romantic Candle Light Dinner on the summit, every Friday and stanserhorn.ch/en/ More links ■ 50 % discount with Swiss Travel Pass (Flex) and Swiss Half Fare mystsnet.com/brienzerrothorn Saturday Card, no discount with ER / IR brienz-rothorn-bahn.ch ■ 2 children up to their 6th birthday travel free of charge per accom- Ticket, reservation and surcharges panying adult, reduced prices for children aged 6 to 16 ■ Fully covered by Swiss Travel Pass (Flex), 50 % discount with Swiss Half Fare Card, 25 % discount with ER / IR ■ Reservation available for groups of 10 or more persons via +41 (0)41 618 80 40 or at [email protected]

Brienz Rothorn Railway, Bernese Oberland CabriO cableway, Stanserhorn, Lake Lucerne

44 Sales Manual. Mountain excursions. Mountain excursions. Sales Manual. 45 Glacier 3000 – Les Diablerets – Gstaad. Grindelwald-First – Top of Adventure.

Cableway, architecture, mountain scenery and adventure – the excursion into this unique glacier world offers all Grindelwald-First attracts visitors with a stunning view of the Eiger Nordwand (north face) and is an ideal starting of it. A panorama of 24 snow-covered 4,000-metre (13,000-feet) peaks opens up at the summit: from Eiger, point for hiking tours. Arriving at the top by gondola lift, numerous action-packed adventures and fun activities Mönch Jungfrau, Matterhorn and Grand Combin all the way to the Mont Blanc. for all ages await amid the picturesque and panoramic mountainscape.

Operation Operation ■ Year-round operation, except during revision from 19 Oct – 06 Nov Basel ■ Operates daily from 30 Nov 2019 – 25 Oct 2020 Basel 2020 Zürich Zürich St.Gallen St.Gallen Top attractions

Luzern ■ Luzern Top attractions Neuchâtel Free-of-charge “First Cliff Walk” by Tissot Neuchâtel Bern ■ Chur ■ Chur Peak Walk by Tissot – first suspension footbridge spanning two Bern Lake Bachalp Interlaken ■ peaks Andermatt First Flyer and First Glider Interlaken First Andermatt ■ Lausanne St.Moritz ■ Lausanne St.Moritz Alpine Coaster – toboggan run up to 6 metres above ground with Gstaad First Mountain Cart and trottbike scooter Grindelwald ■ 520° circle, steep curves, surges and jumps (May to October from Montreux First Bagjump Montreux Genève Genève 09.15 h to 16.30 h, opened depending on weather conditions) Glacier Brig Locarno Brig Locarno 3000 Zermatt Lugano Zermatt ■ Dog sledge rides, snow bus, all-year glacier hiking trails, Arrival Lugano cross-country ski trail (October – June) ■ Train from Interlaken Ost to Grindelwald, then on foot or by Post- Bus to the valley station of the First gondola lift Arrival ■ Travel time to the summit station: 25 minutes ■ Postbus from Gstaad or Les Diablerets to Col du Pillon, then Timetable cableway to mountain station Glacier 3000 glacier3000.ch/en/information/operating-hours-and-installations Catering, accommodation and shopping Timetable ■ Operates daily at 20-minute intervals from 09.00 h to 16.30 h ■ Various restaurants on the mountain jungfrau.ch/grindelwaldfirst More links ■ Travel time to the summit: 15 minutes ■ Accommodation and souvenir shop at the “Berggasthaus First” mystsnet.com/glacier3000 More Links glacier3000.ch mystsnet.com/first Catering, accommodation and shopping Tickets, reservation and surcharges jungfrau.ch/grindelwaldfirst ■ Summit restaurant with unique panoramic view of Alpine peaks ■ 50 % discount with Swiss Travel Pass (Flex) and Swiss Half Fare ■ For groups: Restaurant “Botta”, 300 seats, terrace with bar, Card, 25 % discount with ER / IR ­modern meeting infrastructure ■ “Watch & Souvenir Shop” at 3,000 metres (9,850 feet) a.s.l. Further information ■ Numerous offers for families (e.g. marmot educational trail and Tickets, reservation and surcharges adventure playground) ■ 50 % discount with Swiss Travel Pass (Flex) and Swiss Half Fare Card, no discount with ER / IR

Sunset at Peak Walk by Tissot, Valais Lake Bachalp, Grindelwald-First, Bernese Oberland

46 Sales Manual. Mountain excursions. Mountain excursions. Sales Manual. 47 Harder Kulm – Top of Interlaken. Matterhorn glacier paradise.

The panoramic funicular takes guests from Interlaken up to Harder Kulm. After a leisurely stroll to the panorama The world’s highest 3S cableway takes guests to the “Matterhorn glacier paradise” at 3,883 metres altitude. restaurant, visitors reach the viewing platform “Two Lakes Bridge” with its spectacular view of Eiger, Mönch and Having arrived at the summit, a stunning total of 38 4,000-metre-peaks as well as 14 glaciers can be seen from Jungfrau as well as Lakes Thun and Brienz. the viewing platform. At the Glacier Palace, guests immerse themselves in the mystical world of the eternal ice.

Operation Operation

■ Operates daily from 10 Apr – 01 Nov 2020 Basel ■ Year-round operation Basel ■ Daily evening rides Zürich Zürich St.Gallen St.Gallen ■ The funicular leaves at 30-minute intervals Top attractions

Luzern ■ Luzern Neuchâtel “Crystal Ride” cabins: Floating high above the glacier, the glass Neuchâtel Top attractions Chur floor clears up Chur Bern Bern ■ Interlaken ■ Panoramic funicular Interlaken – Harder Kulm Andermatt Highest viewing platform in Europe: 360° panoramic view of glaciers Andermatt ■ Perfect panoramic view of Eiger, Mönch, Jungfrau and Lakes Thun Lausanne Harder Kulm St.Moritz and Europe’s highest mountains Lausanne Interlaken St.Moritz Montreux ■ and Brienz Montreux Cinema Lounge with new thrilling film scenes focusing on Zermatt Genève Brig Genève Brig ■ Viewing platform “Two Lakes Bridge” Locarno ■ The world’s highest glacier palace with ice sculptures and ice slide Locarno Zermatt ■ Hiking tours and theme trails starting at Harder Kulm Lugano ■ Available upon request: VIP gondola with Moët Champagne Zermatt Lugano between Zermatt and Trockener Steg Matterhorn glacier paradise Arrival ■ From the station Interlaken Ost on foot (500 metres / 0.3 miles) Arrival to the valley station of Harder Railway and then 10 minutes to the ■ Train from Brig / Visp to Zermatt, on foot or by free e-bus (green summit station line) to the valley station “Matterhorn glacier paradise” ■ Travel time to the summit: 45 minutes Catering, accommodation and shopping Timetable ■ Railway experience: great in combination with the Glacier Express ■ Panorama restaurant with spacious terrace jungfrau.ch/en-gb/harder-kulm/ Catering, accommodation and shopping Further information More Links Tickets, reservation and surcharges ■ Restaurant with local dishes ■ All excursion mountains of Zermatt Bergbahnen AG are barrier- mystsnet.com/harderkulm ■ 50 % discount with Swiss Travel Pass (Flex) and Swiss Half Fare jungfrau.ch/harder-kulm ■ “Matterhorn Peak Shop” with exclusive souvenirs free and wheelchair accessible Card, 25 % discount with ER / IR Tickets, reservation and surcharges Timetable matterhornparadise.ch/timetable Further information ■ 50 % discount with Swiss Travel Pass (Flex) und Swiss Half Fare ■ Spacious panorama pavilion with up to 130 seats Card, no discount with ER / IR More links ■ Folklore performances from May to October ■ Children up to their 9th birthday travel free of charge mystsnet.com/glacierparadise ■ Group reservation available via [email protected] matterhornparadise.ch

Harder Kulm, Interlaken, Bernese Oberland Peak Matterhorn glacier paradise with 3S cableway, Zermatt, Valais

48 Sales Manual. Mountain excursions. Mountain excursions. Sales Manual. 49 Monte Generoso, Capolago.

Cog railway, architecture, hiking trails and a fantastic 360° panoramic view – an excursion to the Monte Generoso offers all that and more. The cog railway leads from Capolago at the shores of Lake Lugano along a 9-kilometre (5.5-mile) route to the prime scenic outpost of the Canton of Ticino, offering a great variety of excursions.

Operation ■ Operates daily from 28 Mar – 08 Nov 2020 Basel ■ Hourly departures from 09.25 h Zürich St.Gallen

Top attractions Neuchâtel Bern Luzern ■ Summit building “Fiore di pietra” (stone flower) by Mario Botta with

Chur restaurants, panoramic terrace and conference room Interlaken ■ 51 kilometres (32 miles) of hiking trails Andermatt Lausanne St.Moritz ■ Paragliding Montreux ■ Nostalgic steam railway rides in summer (seat reservation Brig required, no discount with Swiss Travel System tickets) Genève Locarno Zermatt Lugano

Monte Generoso Arrival ■ By train or boat from Lugano to Capolago-Riva S. Vitale, change to cog railway ■ Travel time to the summit: 40 minutes

Catering, accommodation and shopping Timetable ■ Gourmet restaurant “Fiore di pietra” montegeneroso.ch/en/timetable-prices ■ Self-service restaurant “Generoso” More links mystsnet.com/montegeneroso Tickets, reservation and surcharges montegeneroso.ch ■ 50 % discount with Swiss Travel Pass (Flex) and Swiss Half Fare Card, no discount with ER/IR ■ Group reservation for 10 or more persons: phone +41 (0)91 640 23 40, [email protected]

Further information ■ Trains, Kulm and «Fiore di pietra» are wheelchair accessible Travelling can be so diverse.

From the nostalgic cog railway to the modern cableway – in the blink of an eye. Travelling through Trains on Monte Generoso, Ticino ­Switzerland by public transport means pure diversity. mystsnet.com/reasonwhy

Mountain excursions. Sales Manual. 51 Pilatus. Rochers-de-Naye.

Near Lucerne and easily accessible by public transport, the Pilatus is the ideal adventure mountain for active A unique panoramic view over the Swiss and French Alps: from Eiger to Mont-Blanc and onto Lake Geneva. visitors. Two cableways as well as numerous hotels and restaurants in a wonderfully scenic location promise a The cog railway takes guests to an altitude of 2,000 metres (6,650 feet) and thereby to numerous possibilities delightful experience with exciting excursion highlights. for adventure and discovery.

Operation Operation

■ Year-round operation from Kriens, except during revision from Basel ■ Year-round operation, only Saturdays and Sundays in November 19 Oct – 06 Nov 2020 Zürich ■ From 06 Jan to 31 Mar 2020, the stretch from Haut-de-Caux to St.Gallen ■ Cog railway operates from approx. beginning of May / mid-May Rochers-de-Naye is not operated on Mondays and Tuesdays Basel Luzern to 15 Nov 2020 Neuchâtel Zürich St.Gallen Chur Bern Pilatus Top attractions ■ Luzern Top attractions Andermatt Free admission to the “Marmot Paradise” animal park and “La Neuchâtel ■ World’s steepest cog railway (48 % gradient) from Alpnachstad Lausanne Interlaken St.Moritz Rambertia”, a botanical Alpine garden with more than 800 species Chur Montreux Bern to Pilatus of mountain plants from all over the world (only open during Andermatt Genève Brig ■ Cliff walk and secured trails to the Oberhaupt Locarno ­summer) Lausanne Rochers- Interlaken St.Moritz de-Naye ■ Zermatt Lugano ■ Golden round-trip Luzern – Kriens – Fräkmüntegg – Pilatus Kulm – Via ferrata from Jaman to Rochers-de-Naye Montreux Genève Brig Alpnachstad – Luzern (bus, cableway and boat) ■ During Christmas season, Father Christmas with his reindeers Locarno ■ Rope park and summer toboggan run Fräkmüntegg ­welcomes children on the summit (special offer available on-site, Zermatt Lugano limited number of seats) Arrival Further information ■ Via Kriens by cableway or via Alpnachstad by cog railway to ■ Numerous events such as “Pilatus On The Rocks” (festival at the Arrival ­Pilatus Kulm highest location in Switzerland) ■ From Montreux station by cog railway via Glion and Caux directly ■ Bus no 1 from Lucerne Station to Kriens / Zentrum Pilatus ■ Workshop / conference and banquet facilities to the summit (no change of transportation) Further information ■ Travel time to the summit: 40 minutes ■ Travel time to the summit: 49 minutes ■ Various hiking and climbing opportunities Timetable ■ Hourly departures from Montreux between 08.17 h and 15.17 h / Catering, accommodation and shopping pilatus.ch/en/inform/timetable/ from Rochers-de-Naye between 09.11 h and 16.11 h, later Timetable goldenpass.ch/en/goldenpass/horaire/index ■ Restaurant Krienseregg and restaurant Chalet rides available in summer More links ■ Historic mountain hotel Pilatus-Kulm at 2,132 metres (6,995 feet) mystsnet.com/pilatus More links a.s.l. pilatus.ch Catering, accommodation and shopping mystsnet.com/rochersdenaye ■ Panoramic restaurant “Plein Roc” in the rock face goldenpass.ch Tickets, reservation and surcharges ■ Mountain restaurant at the railway station ■ 50 % discount with Swiss Travel Pass (Flex) and Swiss Half Fare ■ No overnight stay possible Card, 50 % discount with ER / IR Tickets, reservations and surcharges ■ Free ride with Swiss Travel Pass (Flex) from Montreux to Haut-de- Caux, 50 % discount from Haut-de-Caux to Rochers-de-Naye, 50 % discount with Swiss Half Fare Card, no discount with ER / IR

Dragon Ride Pilatus, Central Switzerland Cog railway, Rochers-de-Naye, Lake Geneva region

52 Sales Manual. Mountain excursions. Mountain excursions. Sales Manual. 53 Rothorn, Zermatt. Schynige Platte – Top of Swiss Tradition.

Arriving by cableway at the Rothorn at 3,103 metres (10,180 feet) altitude, the view of the highest mountain Guests visiting the Schynige Platte by cog railway feel carried back to the “Belle Époque”. This one and only peaks of the Valais Alps as well as the Matterhorn opens up. In summer, this is an ideal starting point for nostalgia railway of its kind in Switzerland equipped with wooden benches and rolling stock dating from the ­experienced hikers looking for a challenge whereas it offers direct access to numerous ski slopes in winter. 19th century is reminiscent of a bygone era and the pioneer spirit of the Bernese Oberland.

Operation Operation ■ Year-round operation, except during revision from 20 Apr – 26 Jun Basel ■ Operates daily from 30 May to 25 Oct 2020 Basel 2020 and from 04 Oct – 30 Nov 2020 Zürich Zürich St.Gallen St.Gallen Top attractions

Luzern ■ Luzern Top attractions Neuchâtel Perfect panoramic view of Eiger, Mönch and Jungfrau as well as Neuchâtel ■ Unique view of the Matterhorn Chur Lakes Thun and Brienz Chur Bern Bern ■ ■ Interlaken Starting point to numerous themed hiking trails (e.g. Five Lakes Interlaken Andermatt Free admission to the Botanic Alpine Garden with roughly Andermatt Walk, Path to Freedom, Flower Trail) Lausanne St.Moritz 650 species of flowers Lausanne Schynige Platte St.Moritz Montreux Montreux ■ Moonlight descent in winter ■ “Swiss Flower Panorama Trail” with photo spot Genève Brig Genève Brig Locarno ■ Alpine playground by singer Marc Trauffer with mascot cow Locarno Arrival Zermatt Lugano Lily and her friends Zermatt Lugano Rothorn ■ Train from Brig/Visp to Zermatt, on foot or by free e-bus (green line) to the valley station Sunnegga-Rothorn Arrival ■ Travel time from Zermatt: 25 minutes ■ From Interlaken Ost by train to Wilderswil, then change to cog ­railway Catering, accommodation and shopping Further information ■ Schynige Platte Railway leaves every 40 minutes (07.25 h to 16.45 h) ■ Mountain restaurant “Pizzeria-Ristorante Rothorn” offering Italian ■ Great area for paragliders ■ Travel time from Wilderswil to Schynige Platte: 52 minutes specialities ■ Lake Stellisee at 2,537 metres (8,323 feet) altitude is probably ■ Kiosk Blauherd for tickets, information, souvenirs, snacks and ­Zermatt’s most photographed mountain lake Catering, accommodation and shopping Further information beverages ■ All excursion mountains of Zermatt Bergbahnen AG are barrier- ■ Mountain hotel with restaurant and spacious sun terrace ■ Easy panoramic hiking round trips (between 30 min and 2.5 h) ■ Catering and accommodation facilities on Fluhalp free and wheelchair-accessible ■ Snack-hut directly at the Schynige Platte station ■ Hiking classic Schynige Platte – Faulhorn – First (6 h 10 min) ■ “Bistro Breitlauenen” (intermediate station) Tickets, reservation and surcharges Timetable ■ Various souvenirs available at the mountain hotel Schynige Platte Timetable matterhornparadise.ch/en/Current-news/Timetable jungfrau.ch/en-gb/schynige-platte/ ■ 50 % discount with Swiss Travel Pass (Flex) and Swiss Half Fare Card, no discount with ER/IR Tickets, reservation and surcharge More links More links ■ Children up to their 9th birthday travel free of charge mystsnet.com/rothorn ■ 50 % discount with Swiss Travel Pass (Flex) and Swiss Half Fare mystsnet.com/schynigeplatte ■ Group reservation available via [email protected] zermatt.ch/Media/Attraktionen/Rothorn Card, 25 % discount with ER / IR jungfrau.ch/en-gb/schynige-platte/

Lake Stellisee at Blauherd, Zermatt, Valais Schynige Platte Railway against the backdrop of Interlaken and Lake Thun, Bernese Oberland

54 Sales Manual. Mountain excursions. Mountain excursions. Sales Manual. 55 Sunnegga, Zermatt. Titlis.

The ride on the underground funicular to the so-called “sun corner” Sunnegga at the heart of the Matterhorn The ride up to the Titlis on the world’s first revolving aerial cableway is a truly spectacular experience. On this paradise is a popular destination for explorers young and old. It is an ideal starting point for numerous 3,000-metre (9,850-feet) summit, guests are greeted not only by a stunning mountain panorama but also by a ­excursions and the onward trip to Blauherd and Rothorn. variety of adventure-packed attractions – not to mention by sparkling snow and perpetual ice.

Operation Operation

■ Year-round operation, except during revision from 20 Apr to 29 May Basel ■ Year-round operation from 08.30 h to 17.00 and from 25 Apr – Basel 2020 and from 11 Oct to end of November 2020. Zürich 23 Aug 2020 until 18.00 h, except during revision from 02 to Zürich St.Gallen St.Gallen 13 Nov 2020 Luzern Luzern Top attractions Neuchâtel Neuchâtel ■ Unique view of the Matterhorn Chur Top attractions Chur Bern Bern Engelberg ■ “Wolli adventure park” at Lake Leisee with playground and comfort- ■ “Titlis Cliff Walk” – Europe’s highest situated suspension footbridge Andermatt Titlis Andermatt able barbeque areas Lausanne Interlaken St.Moritz ■ Chairlift “Ice Flyer” – glides over up to 10-metre-deep ice crevices Lausanne Interlaken St.Moritz Montreux Montreux ■ Starting point to numerous themed hiking trails (e.g. Marmot Trail, ■ Titlis “Rotair” – the world’s first areal cableway revolving 360° Genève Genève Flower Walk, Five Lakes Walk) Brig Locarno around its own axis Brig Locarno ■ Kickbike ride from Sunnegga to Zermatt Zermatt Sunnegga Lugano ■ Titlis Glacier Park / Slide Park on Lake Trübsee (December to April) Zermatt Lugano ■ Rail experience: Luzern–Engelberg Express Arrival ■ Train from Brig/Visp to Zermatt, on foot or by free e-bus (green Arrival line) to the valley station Sunnegga-Rothorn ■ Zentralbahn from Lucerne to Engelberg, on foot or via free shuttle ■ Travel time: 4.5 minutes from Zermatt bus to the valley station, by gondola and cableway up to the Titlis ■ Travel time to the summit: 30 minutes Catering, accommodation and shopping Further information ■ Several chalet-style mountain restaurants offering local dishes ■ Folklore nights at Sunnegga every Friday evening during the Catering, accommodation and shopping Timetable at Sunnegga and Findeln ­summer months ■ Catering facilities at all altitudinal stages (location Stand closed titlis.ch/en ■ All excursion mountains of Zermatt Bergbahnen AG are barrier-­ during summer) More links Tickets, reservation and surcharges free and wheelchair-accessible ■ Several restaurants at the summit mystsnet.com/titlis ■ 50 % discount with Swiss Travel Pass (Flex) and Swiss Half Fare titlis.ch/en Card, no discount with ER/IR Timetable Tickets, reservation and surcharge matterhornparadise.ch/en/Current-news/Timetable ■ Children up to their 9th birthday travel free of charge ■ 50 % discount with Swiss Travel Pass (Flex) and Swiss Half Fare ■ Group reservation available via [email protected] Card, 25 % discount with ER / IR More links mystsnet.com/sunnegga-zermatt/ zermatt.ch/Media/Attraktionen/Sunnegga Further information ■ Gondola lift Engelberg – Trübsee – Stand: connections without change of transportation available

Lake Leisee Sunnegga, Zermatt, Valais Titlis Rotair, Central Switzerland

56 Sales Manual. Mountain excursions. Mountain excursions. Sales Manual. 57 Scenic routes.

Voralpen-Express at Lake Zurich near Bollingen, Linth area Lake Lucerne Cruises. Highlights.

Whether on a historic steamboat, an innovative yacht or a modern catamaran: Thanks to the varied fleet of Lake Lucerne Cruises (SGV AG), guests always glide across the water in style. Central Switzerland at its very best. One-hour cruise on the Panorama-Yacht Saphir.

Operation During this one-hour cruise, passengers lean back on the comfortable and spacious seating ■ Year-round operation Basel areas and savour the fantastic views of the lake, the city and the mountains. The convertible ■ Various cruises (round trips) from/to Lucerne between 1 h and 5 h Zürich roof on the upper deck and the unique aqua terrace invests the yacht with that certain St.Gallen 30 min in length something. In twelve languages an audio guide informs guests about the highlights of the ■ Boats headed for Vitznau (Rigi) cast off from pier 1; boats headed area. Neuchâtel Luzern Lake Lucerne for Alpnachstad (Pilatus) cast off from pier 2; the Panorama-Yacht Bern

Chur Saphir casts off from pier 7 (Schweizerhofquai) Interlaken Discount with Swiss Travel System tickets and passes. Andermatt Lausanne St.Moritz Facilities on the boat Montreux ■ On motor vessels, 2nd class is located on the main deck Brig (entrance) and 1st class on the upper deck; On steamboats, the Genève Locarno Zermatt Lugano salon on the main deck also belongs to 1st class; no classes on the Panorama-Yacht Saphir Sunset Cruise. ■ Wheelchair access is fully guaranteed on all boats; no reservation required A touch of sunset romance in the most ravishingly beautiful evening moods on Lake ■ Bicycle transport available (subject to fees, no transport guarantee); Lucerne – these culinary evenings can be enjoyed daily during summer. Tuesdays to Satur- reservation required for 5 or more bicycles days, guests enjoy the cruise on a steamboat, Sundays and Mondays the state-of-the-art motor vessel MS Diamant is in use. Catering Further information ■ Onboard restaurants or bistrots with snacks on all scheduled ■ Ticket counter and information desk at pier 1, opposite Lucerne Free ride with Swiss Travel Pass (Flex); 50 % discount with Swiss Half Fare Card. boats (sole exception: only snack vending machines on the motor main station vessel Bürgenstock) ■ Discount for holders of a Swiss Travel Pass on the one-hour cruise on the Panorama-Yacht Saphir Reservation and surcharges ■ Examples for boat cruises (round trips): Panorama-Yacht Saphir, ■ No reservation required for individual travellers (up to 9 persons) Bürgenstock cruise, big cruise Luzern – Flüelen – Luzern Lunch Cruise and Lunch Steamer. ■ Reservation required for groups of 10 or more persons (no ­surcharge); prior selection of menu is required where applicable Timetable Lunch extraordinaire: Delicious creations of meat, fish and vegetarian dishes lakelucerne.ch/en/timetable-fares/timetable/ ■ Reservation required for Lunch Cruise/Lunch Steamer (before make the Lunch Cruise a particularly delightful experience. The cruise 11.00 h) and Sunset Cruise (before 15.00 h) takes place daily and year-round. During the summer timetable, passen- More Links ■ Reservation via +41 (0) 41 367 67 67 or mystsnet.com/lakelucernecruises gers enjoy the ride on a historic paddle steamer. [email protected] lakelucerne.ch Free ride with Swiss Travel Pass (Flex); 50 % discount with Swiss Half Fare Card.

Connections to valley stations of Pilatus, Rigi and Bürgenstock.

From the city straight up to the mountain: The boat takes visitors from the city centre to the stations of the Rigi Railways at Vitznau, of the Pilatus Railways at Alpnachstad and of ­Bürgenstock at Kehrsiten-Bürgenstock – a unique combination of boat and mountain railway.

Free ride with Swiss Travel Pass (Flex); 50 % discount with Swiss Half Fare Card.

Motor vessel Diamant in the Lucerne harbour basin

60 Sales Manual. Scenic routes. Scenic routes. Sales Manual. 61 BLS Cruises on Lake Thun and Lake Brienz.

The magnificent view of the world-famous “big three” of the Jungfrau region, numerous historic villages and ­castles against the backdrop of the picturesque scenery of the Bernese Oberland: These and many other ­highlights turn a cruise on Lake Thun and Lake Brienz into an unforgettable experience.

Operation ■ Lake Thun: year-round operation (peak season May to October Basel

with hourly departures, reduced timetable during off-peak season) Zürich St.Gallen ■ Lake Brienz: seasonal operation (April to October) ■ One-hour cruise (round trip) on Lake Brienz Neuchâtel Luzern ■ Perfectly coordinated connections train / boat at all lake terminals Bern

(Thun, Interlaken West / Ost, Brienz); piers directly at the railway Chur Interlaken Lake Brienz stations Lake Thun Andermatt ■ During peak season, a historic paddle steamer operates on each Lausanne Montreux St.Moritz lake Brig Genève Locarno Facilities on the boat Zermatt Lugano ■ Two classes on most boats (main deck = 2nd class, upper deck = 1st class) ■ All main decks with wheelchair access (some boats with lift onto upper deck) ■ Bicycle transport possible depending on available space due to occupancy rate

Catering ■ On special culinary cruises, a table reservation is strongly recom- ■ À-la-carte restaurants aboard all boats mended for individual passengers as well ■ Themed buffets on special culinary cruises (Fondue, Chinoise, ■ Surcharge for bicycle day pass = CHF 8 Fajita, Swiss BBQ etc.) Further information Reservation and surcharges ■ Hop-on / Hop-off at the attractions along the lakeshore possible ■ Reservation required for groups of 10 or more people (prior selec- tion of one menu for all persons required for groups of 20 or more Timetable people in case consumption is intended) bls.ch/fahrplan ■ For individual travellers, a table or seat reservation in the onboard More Links restaurant can only be made with a binding commitment to ­consume mystsnet.com/blsnavigation Travelling can be ([email protected] / +41 (0)58 327 48 34) bls.ch so beautiful.

Sitting, enjoying, marvelling: Through ceiling-high windows, majestic mountains and crystal clear lakes seem to be within one’s reach. Discovering Switzerland’s unique scenery from the panoramic train – “Wow moments” Motor vessel Brienz at the Hotel Giessbach, Lake Brienz, Bernese Oberland are guaranteed. mystsnet.com/reasonwhy

Scenic routes. Sales Manual. 63 Lago Maggiore Express. Lötschberg Mountain Route and Vigezzina-Centovalli.

The Lago Maggiore Express promises unforgettable moments by boat and train – through wildly romantic The RegioExpress Lötschberger and the Vigezzina-Centovalli-Railway take travellers towards magnificent views. ­valleys, across flower fields and over impressive viaducts. The excursion across the Lago Maggiore, through On the Lötschberg Mountain Route, the Kander Viaduct and the view into the Rhone Valley attracts passengers. the Centovalli (hundred valleys) and the Val Vigezzo can start from any location along the route. The Vigezzina-Centovalli-Railway on the other hand offers deep ravines, wild mountain ranges and 83 bridges.

Operation Operation

■ Operates from 05 Apr – 11 Oct 2020 (times according to timetable) Basel RegioExpress Lötschberger Basel Zürich ■ Hourly connections Bern – Zweisimmen and Bern – Kandersteg – Zürich St.Gallen St.Gallen Facilities on train and boat Brig ■ Excursion only available in 2nd class Luzern ■ Operates every other hour to / from Domodossola Luzern Neuchâtel Neuchâtel Bern ■ Wheelchair access not guaranteed Chur Vigezzina-Centovalli-Railway Chur Bern ■ Interlaken ■ Interlaken No bicycle transport Andermatt Operates year-round almost every hour Andermatt ■ Free audio guides via smartphone (earplugs available) on the Lausanne St.Moritz Zweisimmen St.Moritz Montreux Lausanne Vigezzina-Centovalli-Railway Brig Facilities on the train Montreux Brig Genève Locarno Genève Locarno Domodossola RegioExpress Lötschberger Zermatt Lugano ■ Zermatt Lugano Catering Large windows with panoramic view in 1st and 2nd class Domodossola ■ Boats with onboard restaurants available on this route (booking ■ Wheelchair-accessible compartment and toilet available Arona before departure required) ■ Low-floor access, power outlets in 1st and 2nd class Route and travel duration Vigezzina-Centovalli-Railway Route and travel duration Reservation and surcharges Locarno – Domodossola – Arona – boat – Locarno (8 h) ■ Facilities vary according to train composition and route Route 1: Bern – Spiez – Kandersteg – Goppenstein – Brig – Domodos- ■ Reservation recommended for individual travellers; for groups of 8 ■ Wheelchair accessibility cannot be guaranteed on all trains and sola: 2 h 20 min or more persons, reservation is required (not subject to surcharge) railway stations Route 2: Domodossola – Locarno: ca. 1 h 50 min ■ Reservation via [email protected] ■ Free audio guides via smartphone or tablet (earplugs available)

Further information Timetable Catering ■ On panoramic trains, a surcharge per seat applies on the Italian ■ Passport or ID required for border crossing to Italy lagomaggioreexpress.de/index.php/orari RegioExpress Lötschberger and Vigezzina-Centovalli-Railway part of the stretch Domodossola – Camedo (surcharge EUR 1.50 ■ No catering on the train payable directly on the train) More Links MySwitzerland.com/lagomaggioreexpress lagomaggioreexpress.eu/ Reservation and surcharges Further information RegioExpress Lötschberger RegioExpress Lötschberger and Vigezzina-Centovalli-Railway ■ Seat reservation for individual travellers possible but not required ■ Valid travel documents required for the border crossing to Italy (surcharge of CHF 5 per seat and stretch) Vigezzina-Centovalli-Railway Timetable bls.ch/en/fahren/fahrplan ■ Reservation required for groups on the entire route ■ Seat reservation for individual travellers possible but not required More Links (surcharge of CHF 5 per seat and stretch) mystsnet.com/centovalli, bls.ch, vigezzinacentovalli.com

Boat on Lago Maggiore, Ticino Vigezzina-Centovalli-Railway, Intragna, Ticino

64 Sales Manual. Scenic routes. Scenic routes. Sales Manual. 65 Palm Express (bus). Central Alps Passes PostBus Route.

From St. Moritz to Lugano: The Palm Express offers a PostBus journey rich in contrast. Behind the Maloja Pass, Pure Alpine magic: tackling four impressive Swiss Alpine pass roads by PostBus in one day, thereby negotiating the street winds its way down the Bregaglia Valley. At Castasegna, the bus crosses the border and arrives a total of 10,366 metres (34,000 feet) in altitude. Passing sparkling reservoir lakes on the Grimsel Pass, then little later in the Italian city of Chiavenna. The ride ends at the urban centre of Lugano in the Canton of Ticino. traversing the famous Nufenen and Gotthard passes and finally the scenic Susten Pass.

Operation Operation The PostBuses operate as follows: Basel ■ Operates from 20 Jun to 11 Oct 2020 Basel ■ From St. Moritz and Lugano: year-round operation; one PostBus Zürich Zürich St.Gallen St.Gallen course every Friday, Saturday and Sunday; daily operation from Facilities on the PostBus

Luzern ■ Luzern 20 Dec 2019 – 5 Jan 2020 and from 05 Jun – 18 Oct 2020 Neuchâtel Limited wheelchair accessibility on the Postbus, information by Neuchâtel Bern ■ St. Moritz – Menaggio – Lugano departure at 10.25 h from St. Moritz Chur telephone via +41 (0)58 448 20 08 Bern Meiringen Chur railway station ■ Bicycle transport: Reservation required no later than 16.00 h the Andermatt Andermatt Interlaken ■ Lugano – Menaggio – St. Moritz departure at 15.31 h from Lugano Lausanne St.Moritz day before travel day via +41 (0)58 448 20 08; transport of electric Lausanne Interlaken St.Moritz Montreux Stazione Nord bikes and bicycle trailers limitedly possible Montreux Genève Genève Brig Locarno Brig Locarno Facilities on the PostBus Zermatt Catering Zermatt Lugano Lugano ■ No bicycle transportation available ■ Various catering options available along the Central Alps Passes ■ Wheelchair-access not guaranteed route ■ All Palm Express busses equipped with luggage storage facilities Route and travel duration Reservation and surcharges Route and travel duration Catering Route: St. Moritz – Chiavenna – Menaggio – Lugano ■ Seat reservation possible no later than 16.00 h the day before Route: Meiringen – (Grimsel) – (Nufenen) – (Gotthard) – (Susten) – ■ No catering facilities available Travel time: 3 h 50 min travel day via +41 (0)58 448 20 08 or [email protected] Meiringen ■ Seats are not numbered, free seating; reservation required for Travel time: 8 h 45 min Reservation and surcharges groups of 10 or more persons ■ Reservation required ■ Free reservation no later than 08.30 h on the travel day via Timetable Further information Timetable postauto.ch/palm-express or Monday to Friday via phone postauto.ch/timetable ■ Traverses 25 bridges and just as many tunnels postauto.ch/en/timetable-central-alps-passes +41 (0)58 341 34 92 (office hours: 08.00-12.00 h, 13.30-17.00 h) More links More links ■ Reservation required for groups of 10 or more persons, phone mystsnet.com/palmexpress mystsnet.com/central-alps +41 58 341 34 86 postauto.ch/palm-express postauto.ch/en/search/pass-trips-central-alps ■ Limited number of seats; no additional buses can be added to the course

Further information ■ Passport or identity card required for border crossing to Italy ■ Connections cannot be guaranteed in case of delays ■ Requirement to wear a seat belt in Italy

Palm Express passing Lake Como, Italy Postbus on the Furka Pass with a view of the Grimsel mountain pass road, Valais

66 Sales Manual. Scenic routes. Scenic routes. Sales Manual. 67 Voralpen-Express.

The Voralpen-Express is the most appealing way of travelling between Central and Eastern Switzerland. The new, state-of-the-art train passes the impressive Rothenthurmer upland moor, continues through the rolling Toggenburg and finally crosses the Sitter Viaduct, regarded as Switzerland’s highest railway viaduct, near St. Gallen.

Operation ■ Year-round operation Basel Theme routes. ■ Operates in both directions at hourly intervals Zürich St.Gallen

Luzern Facilities on the train Neuchâtel ■ Large panoramic windows in all coaches Chur Bern ■ Interlaken Transport of bicycles in coaches marked with a bicycle pictogram Andermatt (self-loading, subject to charge) Lausanne St.Moritz Montreux ■ Family zone with illustrated hidden object games Genève ■ Ski and bicycle storage space Brig Locarno Zermatt Lugano Catering ■ Two bistro zones with snack and beverage vending machines as well as a coffee maker on every Voralpen-Express Route and travel duration Reservation and surcharges Route: Luzern – Arth-Goldau – Rapperswil – Wattwil – St. Gallen ■ Seat reservation available for individual travellers Travel time: 2 h 15 min ■ Seat reservation required for groups of 10 or more persons (no surcharge)

Further information Timetable ■ Numerous excursion options, such as Rapperswil Castle, Lion voralpen-express.ch/fahrplan ­Monument, or Nature Reserve and Wildlife Park Goldau Further Links mystsnet.com/voralpen-express voralpen-express.ch

Voralpen-Express near Steinberg, Schwyz

68 Sales Manual. Scenic routes. Kambly train in the summertime, Bernese Oberland Kambly round trip. Cheese train.

The Kambly round trip connects Switzerland’s capital Berne with Lucerne at Lake Lucerne and Interlaken in the This truly singular trip from Montreux to Château-d’Oex explores the world of cheese making. The program heart of the Bernese Oberland. A particular delight is the visit to the Kambly visitor centre, centre of fine biscuit includes highlights such as a delicious cheese fondue and a visit to the museum “Vieux Pays-d’Enhaut” with making, in Trubschachen. its huge collection of paper cuts.

Operation Operation ■ Year-round operation Basel ■ Operates Fridays to Sundays from 03 Jan – 26 Apr 2020 from Basel ■ Can be combined with a boat cruise from April to October (boat Zürich Montreux or Zweisimmen Zürich St.Gallen St.Gallen cruise Brienz – Interlaken Ost)

■ Trub- Luzern Luzern The Kambly train operates on the stretch Bern – Luzern every Neuchâtel schachen Offer and services Neuchâtel Chur ■ Chur ­Tuesday to Sunday; regular trains on Mondays (pay attention Bern Offer includes: train ride Montreux – Château-d’Oex – Zweisimmen Bern Interlaken to timetable) Andermatt in 1st class, visit of the “Chalet Bio” show dairy, cheese fondue Château-d’Oex Andermatt Lausanne Interlaken St.Moritz in the restaurant “Le Chalet” (beverages excluded), free admission Lausanne St.Moritz Montreux Zweisimmen Offer and services to the museum “Vieux Pays-d’Enhaut” or the “Espace Ballon” Montreux Genève Brig Genève ■ Train ride on the BLS-RegioExpress along the Emmental Valley Locarno (exhibition of hot air balloons) Brig Locarno and the Entlebuch to Lucerne, continuing on Zentralbahn via Zermatt Lugano Zermatt Lugano Brünig to Interlaken Ost and finally back to Berne via Thun Facilities on the train ■ Offer includes all means of transportation and admission to the ■ 1st class panoramic coaches Kambly visitor centre ■ Program and trains are not suited for travellers with limited mobility Route and travel duration Route and duration (no wheelchair access); organisation upon request possible Montreux (departure 10.44 h) – Château-d’Oex – Montreux (return Facilities on the train Bern – Trubschachen – Luzern – Interlaken – Bern = 5 h (travel time journey individual choice) = 5 h 31 min ■ Kambly train: low-floor access, family zone, catering zone with without stays at stops) Reservation and surcharges Kambly specialities ■ Seat reservation required in addition to valid ticket; surcharge for seat reservation and additional services (limited to 30 persons Reservation and surcharges Timetable per day); train for return journey can be chosen individually, seat ■ Group reservation via [email protected] ■ No seat reservation available bls.ch/kamblyrundreise reservation recommended ■ No surcharges Further information More links Fares Chees train 1st class 2nd class max. 30 seats (numbered) mystsnet.com/kambly Further information Swiss Travel Pass 1st class / ER / IR / 1-day CHF 39 CHF 55 bls.ch/kambly travelpasses ■ Round trip can be started at any location along the route in either Timetable Swiss Travel Pass 2nd class / ER / IR / 1-day CHF 49 CHF 65 goldenpass.ch direction travelpasses

Swiss Half Fare Card CHF 69 CHF 65 More links mystsnet.com/cheesetrain Adult travellers without discount CHF 89 CHF 90 goldenpass.ch Children with Swiss Family Card CHF 29 CHF 45

Children without Swiss Family Card CHF 59 CHF 65

Groups CHF 69 CHF 65

Kambly train between Berne and Lucerne Cheese train near Château-d’Oex, Vaud

70 Sales Manual. Theme routes. Theme routes. Sales Manual. 71 Chocolate train.

Seeing, smelling and tasting characteristic Swiss landscapes and traditions aboard the Chocolate train of the Montreux-Oberland Bernois Railway. The journey starts from Montreux towards the Gruyère region in the 1st or 2nd class of the Belle-Époque coaches. Travellers visit the chocolate factory and explore the old town of Gruyères.

Operation ■ Operates every Monday to Thursday in May and June Basel ■ Operates daily in July and August Zürich St.Gallen ■ Operates ever Monday, Wednesday and Thursday in September Luzern and October Neuchâtel Chur Bern Interlaken Offer and services Andermatt

■ Lausanne St.Moritz Fare includes train ride from Montreux to Montbovon and bus ride Broc-Fabrique to Gruyères, Broc Fabrique, as well as return journey by bus to Montreux Genève Montreux Brig Locarno Lugano ■ Also included: coffee and croissants on the train, free admission to Zermatt show dairy “La Maison du Gruyère” and chocolate factory of Nestlé Cailler in Broc as well as accompaniment by tour guide Route and travel duration Facilities on the train Montreux – Montbovon – Gruyères – Broc Fabrique and back = ■ 1st or 2nd class Belle Époque coaches from Montreux to Mont- 7 h 30 min (travel time and program) bovon, continuing on a double-deck chocolate bus ■ Program and transportation not suited for persons with limited mobility (no wheelchair access)

Reservation and surcharges Further information ■ Seat reservation required in addition to valid ticket; surcharge ■ Free admission to Castle Gruyères for holders of a Swiss Travel for seat reservation and additional services Pass

Chocolate train prices 1st class 2nd class Timetable

Swiss Travel Pass 1st class ER / IR / 1-day CHF 59 CHF 55 goldenpass.ch travelpasses More links Swiss Travel Pass 2nd class ER / IR / 1-day CHF 69 CHF 65 travelpasses mystsnet.com/chocolatetrain goldenpass.ch Swiss Half Fare Card CHF 69 CHF 65

Adult travellers without discount CHF 99 CHF 90

Children with Swiss Family Card CHF 49 CHF 45 Travelling can be Children without Swiss Family Card CHF 69 CHF 65 Groups CHF 69 CHF 65 so authentic.

The Swiss know why they choose train, bus and boat: This is where quality merges with reliability.

So, whoever wishes to experience Switzerland at its most authentic should do as the locals do. Chocolate train between Montreux and Montbovon, Lake Geneva region mystsnet.com/reasonwhy

Theme routes. Sales Manual. 73 Regional Pass Berner Oberland.

This Regional Pass offers the possibility to experience excursions by train, bus and boat in a combination of more than 50 transport companies. No matter where: in the mountains, along panoramic trails or on Lakes Thun and Brienz, the Regional Pass Bernese Oberland is your ticket.

Coverage ■ Unlimited travel or discount according to area of validity map

■ Unlimited travel within the area bordered by the corner points Basel Bern, Luzern, Brig and Gstaad on 3, 4, 6, 8 or 10 consecutive Zürich St.Gallen

days, including many mountain railways, boats and buses (incl. Luzern www.evoq.ch www.trafimage.ch Entlebuch Grimsel and Susten Pass) Bern Hergiswil Engelberg ■ 50 % discount on mountain excursions to Schilthorn, Titlis and Thun Chur Spiez Interlaken Göschenen Glacier 3000 as well as PostBus pass routes, train ride to Zweisimmen Saanen Lausanne Jungfraujoch ­Montreux, etc. Lenk i.S. Montreux © swisstopo SBB/CFF/FFS 12/2018

Brig 9 ■ 25 % discount on train ride from Kleine Scheidegg to Jungfraujoch Genève ■ Important mountains with unlimited access: Brienzer Rothorn, Lugano Grindelwald First, Harder Kulm, Kleine Scheidegg, Grosse Schei- degg, Niederhorn, Niesen, Männlichen, Planplatten, Stockhorn, BLS-RAIL-Regio-BE-XS- 1 Schynige Platte Link to area of validity map ■ Unlimited travel on Lakes Thun and Brienz Regional-Pass Berner Oberland

Validity ■ Please check seasonal operation times and opening hours More links mystsnet.com/regionalpassbeo regionalpass-berneroberland.ch Further information ■ The Regional Pass is personal and non-transmittable ■ No partial refunds are granted Regional passes. Regional Pass Berner Oberland 3 days consecutive 4 days consecutive 6 days consecutive 8 days consecutive 10 days consecutive

2nd class 1st class 2nd class 1st class 2nd class 1st class 2nd class 1st class 2nd class 1st class

Full fare CHF 220 CHF 264 CHF 260 CHF 312 CHF 320 CHF 384 CHF 360 CHF 430 CHF 399 CHF 479

Reduced fare1) CHF 165 CHF 198 CHF 195 CHF 235 CHF 240 CHF 290 CHF 270 CHF 325 CHF 299 CHF 359

1) Holders of a Swiss Half Fare Card, Swiss Travel Pass (Flex) Children Regional Pass at reduced fare of CHF 30 for children up to their 16th birthday. Junior travelcard, Children’s Co-travelcard and Swiss Family Card are not accepted. Prices valid through 31.10.2020. Subject to change.

Niesen cog railway near Thun, Bernese Oberland

Wengernalpbahn with Lauterbrunnen Valley in the back, Bernese Oberland Regional passes. Sales Manual. 75 Regional Pass Lake Geneva-Alps. Tell-Pass – Central Switzerland.

Gliding past the UNESCO World Heritage Site of the Lavaux aboard a historic paddle steamer, climbing to An adventure excursion to Rigi, a ride on the world’s steepest cog railway up to Pilatus, sledging fun at the Titlis the Rochers-de-Naye on a cog railway or going in search of the most tender temptation of Switzerland on Glacier Park, or a relaxing cruise on a nostalgic steamer on Lake Lucerne – all of it and then some with the the Chocolate train – the Regional Pass Lake Geneva-Alps makes it happen. Tell-Pass.

Neuheim STRECKENNETZ / Baar Menzingen Steinhausen ROUTES TELL_PASS 2 Zug 30' Coverage Coverage (1.4.–31.10.2017) 17 Avenches Pfä
kon Zuger- Unterägeri ■ Interlaken ■ Rotkreuz Cham berg Unlimited travel or discounts according to area of validity map Ste-Croix Spiez Unlimited travel according to area of validity map Oberägeri Payerne Biberbrugg Bulle 0 Buchrain Küssnacht Raten 1 Ebikon Arth Morgarten Einsiedeln ■ Vallorbe ■ ne Sattel 5-days: unlimited travel on 2 freely selectable days, 50 % discount Yverdon Zweisimmen Unlimited travel throughout Central Switzerland on 2, 3, 4, 5 or 10 o Merli- Arth-Goldau 7 Z schachen Seebodenalp Orbe Broc (Fabrique) Luzern Rigi Metsch 12 14 Meggen Mostelberg Bercher Willisau 20 Greppen Kulm Kräbel on the remaining 3 days consecutive days, incl. train, bus, boat and numerous mountain 13 Oberiberg Gruyères Rellerligrat Tropenhaus Lauerz Rotenflue L'Isle Moléson-Village Rigi 18 Le Brassus Palézieux Rinderberg Kriens Kaltbad Schwyz Schönried Lenk Weggis SBB ■ Echallens Rickenbach 7-days: unlimited travel on 3 freely selectable days, 50 % discount Horneggli railways Wolhusen Sonnenberg Vitznau Urmiberg 19 Schwyz Post Châtel-St-Denis Le Moléson Kastanienbaum Hammet- Schlattli Illgau Puidoux-Chexbres Rougemont Gstaad Betelberg schwandlift Rotschuo 6 Brunnen Apples Les Pléiades Château-d'Oex ■ Langnau i.E. Fräkmüntegg Gersau on the remaining 4 days Bière Sonloup Turbach 20 to 50 % discount on additional services (bonus partners) Kehrsiten 35 Morschach Lausanne Mt-Pèlerin Hergiswil Ennetbürgen Ried 1) Trubschachen Bürgenstock Chamby Wasserngrat Stans- Treib 16 Muotathal Ouchy Montbovon Eggli stad Blonay Escholzmatt Pilatus Kulm 11 Buochs Stoos Morges Les Avants Obbürgen Rütli La Cure Vevey Höhi Wispile Beckenried 2) La Braye Seelisberg Rolle Glion Caux La Schüpfheim Marbach Niederbauen Videmanette Marbach- Alpnachstad Validity Validity Stans 8 Bauen Fronalp- Klingen- Bisisthal St-Cergue Lauenen egg Klewenalp Montreux Kerns Emmetten stock stock Territet Col-des-Mosses Lauenensee Kemmeri- Dallenwil Gitschenen ■ Chillon Rochers-de-Naye ■ boden Sisikon Please check seasonal operation times and opening hours Nyon Isenau Please check seasonal operation times and opening hours Sörenberg Stanserhorn Isleten Kuklos Col- Rossweid Niederrickenbach Tellsplatte Evian St-Gingolph Villeneuve Sarnen Wirzweli Isenthal Sahli Le Bouveret Le Sépey du-Pillon Thonon Reusch Sachseln Wolfenschiessen Bannalp- Stock- ■ Leysin ■ hütte No surcharge: to / from Geneva Airport, boats on Lake Geneva, Yvoire Offer valid from 01 Nov 2019 to 31 Mar 2020 (winter season) and Flüeli- Chrüzhütte Les Giswil Diablerets Brienzer Ranft Oberrickenbach Seedorf Flüelen 1) uniquement, nur, only, solo, sòlo Cabane-des-Diablerets Rothorn Bannalp- Ollon Lungern Engelberg Seelisbergtunnel Eggberge regular GoldenPass trains M2 Lausanne - Ouchy from 01 Apr to 31 Oct 2020 (summer season) Turren see Altdorf Aigle Atting- Ruogig Ratzi Glacier 3000 Gerschnialp 9 Ristis Brunni Klausen 2) hausen 1 Biel-Kinzig sans, ohne, without, senza, sin Brünig- Herrenrüti Passhöhe ■ Bretaye Pass Stöckalp 30' Fürenalp Brüsti Surcharge Chocolate train (reservation required): 1st class Genève Bus Vevey - Villeneuve Monthey Bex Stäfeli 5 3 Melchsee- Villars Bürglen 4 Twing 15 Frutt Trübsee Äbnet Spiringen Urigen Genève Planachaux Brienz Käserstatt Bonistock Interlaken Erstfeld 10 Regional Pass CHF 59 on unlimited travel days (2nd class: St-Maurice Further information Ost Champéry Mägisalp 40' Stand Amsteg Golzern Joch- Ice Flyer Bristen ■ Reuti pass Alpentower Göschenen CHF 55), CHF 69 on 50 % discount days (2nd class: CHF 55) The Tell-Pass is personal and non-transmittable Engstlen Titlis Meiringen Realp Andermatt ■ Only available as 2nd class ticket Link to area of validity map Sedrun Innertkirchen Link to area of validity map Gurschenalp ■ Bonuspartner tellpass.ch/en/information/networkTgom WWW.TELL-PASS.CH Further information Regional Pass Lake Geneva-Alps Children’s Tell-Pass available at CHF 30 per child;bonus partner for children from Gemsstock ■ The Regional Pass is personal and non-transmittable their 6th up to their 16th birthday when accompanied by an adult

■ Tell-Pass – Streckenplan No partial refunds are granted VERSION : SOMMER 2017 v1.00 More links More links mystsnet.com/regionalpasscentral mystsnet.com/regionalpasseslakegeneva tellpass.ch goldenpass.ch

Tell-Pass Central Switzerland

Regional Pass Lake Geneva-Alps Adult travellers 2 days 3 days 4 days 5 days 10 days 5 days 7 days Winter CHF 110 CHF 140 CHF 160 CHF 170 CHF 220 (01 Nov 2019 – 31 Mar 2020) 2nd class 1st class 2nd class 1st class Summer CHF 190 CHF 220 CHF 240 CHF 250 CHF 320 Adult travellers CHF 105 CHF 155 CHF 130 CHF 190 (01 Apr – 31 Oct 2020)

Holders of Swiss Half Fare Card CHF 85 CHF 125 CHF 105 CHF 150 Winter CHF 120 CHF 150 CHF 170 CHF 180 CHF 240 (01 Nov 2020 – 31 Mar 2021) Children (6 – 15.99 years) CHF 50 CHF 75 CHF 65 CHF 95

Prices valid throughout 2020. Subject to change.

Chillon Castle and CGN boat, Veytaux, Lake Geneva region Panorama of Lake Lucerne, Central Switzerland

76 Sales Manual. Regional passes. Regional passes. Sales Manual. 77 Services.

Passengers at Zurich Main Station Luggage and flight luggage. time at the check-in counter and concerns about luggage. For flights ■ Booking required no later than five working days prior to travel taking off after 16.00 h and only at selected tourist destination, date Thanks to the innovative luggage services of Swiss public transport, international guests catch their train shortly ­luggage collection service (subject to a surcharge) is also available ■ Booking online via sbb.ch/gruppengepaeck, or via email after arriving at Zurich Airport. All luggage and flight luggage services come with a handy “door to door” (hotel on the morning of the flight departure. The luggage is collected [email protected] to hotel) option. Carefree travelling indeed! between 06.00 h and 09.00 h. ■ Additional services on request at individualised rates ■ Luggage drop-off also possible at foreign airport (in case of arrival Please note: at Zurich Airport before 11.30 h) Luggage transport to Switzerland Customers have to be personally present at luggage collection. If this is not possible, the service “Flight luggage door to Zurich Prices and services expressly subject to change during the market Flight luggage from foreign airport to station (express) ­Airport” (without check-in) has to be used. test phase. From any airport in the world, luggage can be transported via Zurich Airport to a Swiss destination railway station offering luggage services Express group luggage door to door (market test) Luggage insurance – no matter which airline. After landing in Switzerland, the passengers’ Express group luggage door to door is available for groups of 10 or Railways provide coverage of up to CHF 2,000 per luggage item in luggage will be forwarded automatically to the destination railway sta- more persons (with a maximum of 50 luggage items) travelling in case of damage, late delivery or total loss. tion. Thus, guests face no loss of time while waiting for their luggage. Switzerland by train, bus and boat. The service is available between any two Swiss addresses including Zurich Airport. Luggage collection Booking Express: no later than 09.00 h, delivery the same day before 18.00 h. Booking, mystsnet.com/wheretobuy For flights arriving no later than 11.45 h and subject to an express sur- transport and payment are handled by SBB. charge, the luggage can be available for pick-up at the destination on Price per transport: CHF 300 (net price without commission) * Please find a list of all railway stations with luggage services as well as more the same day. This offer is available for the following railway stations: detailed information and delivery times for luggage services at sbb.ch/luggage. Arosa, Basel SBB, Bern, Brig, Chur, Davos Platz, Engelberg, Grindel- Flight luggage drop-off at the check-in desk wald, Gstaad, Interlaken Ost, Interlaken West, Klosters, Lausanne, Luzern, Mürren, St. Moritz, Wengen, Zermatt, Zürich Main Station. Luggage transport from Switzerland Standard offer: Overview luggage products. Selected railway stations*: Flight luggage station to Zurich Airport: all airlines

■ Landing before 23.00 h – collection next day from 18.00 h The luggage is transported from the departure station to Zurich Luggage Product Timings and gross prices Relations All other railway stations*: ­Airport. It must be dropped off at the departure station no later than Luggage transport to Delivery on arrival day Delivery 1 day after arrival Delivery 2 days after arrival ■ Landing before 23.00 h – collection day after next from 09.00 h 19.00 h the day before departure*. It can be collected from 06.30 h Switzerland the next morning at the Zurich Airport SBB luggage counter. Guests Flight luggage foreign airport – CHF 22 per item – ca. 20 tourist destinations to station Flight luggage foreign airport to door (hotel) are then responsible for checking-in their luggage at the check-in Flight luggage foreign airport – – CHF 22 per item ca. 160 railway stations With this convenient offer, luggage is delivered directly to the counter of their chosen airline. For flights taking off after 16.00 h to station guest’s destination hotel on the day following the arrival. For flights and only at selected railway stations, the luggage can be dropped Express flight luggage foreign CHF 22 per item + CHF 30 flat – – 19 railway stations arriving no later than 11.45 h and subject to an express surcharge, off on the morning of the departure day (subject to an express airport to station rate per order (see page 80) the luggage can be delivered to the designated hotel on the same ­surcharge). Depending on the distance of the railway station from Flight luggage foreign airport – CHF 22 per item + CHF 40 flat – all destinations day. Express delivery is available for selected tourist destinations. Zurich Airport, drop-off times* vary. The express service option is to door rate per order (except car-free) available at the following railway stations: Grindelwald, Interlaken Ost, Express flight luggage foreign CHF 22 per item + CHF 70 flat – – ca. 20 tourist destinations airport to door rate per order (except car-free) Luggage transport within Switzerland Lauterbrunnen, Mürren, Wengen, Zermatt.

Luggage transport within Delivery on arrival day Delivery 1 day after arrival Delivery 2 days after arrival Luggage door to door (hotel to hotel) Flight luggage door to Zurich Airport: all airlines Switzerland day day The luggage is picked up at the guest’s address and delivered to the Throughout Switzerland, the luggage is collected at the guest’s Luggage door to door – CHF 12 per item + CHF 40 flat – all destinations designated address the next day. For deliveries on the same day, hotel on the evening before flight departure and transported to rate per order an express service option is available (only between selected tourist Zurich Airport. It can be collected from 06.30 h the next morning at Express luggage door to door CHF 12 per item + CHF 70 flat – – ca. 20 tourist destinations rate per order (except car-free) destinations). the Zurich Airport SBB luggage counter. Guests are then responsi- ble for checking-in their luggage at the check-in counter of their Luggage transport from Drop-off/collection on day of Drop-off/collection 1 day chosen airline. For flights taking off after 16.00 h and only at selected Switzerland flight departure prior to flight departure Swiss destinations, the luggage can be collected on the morning Flight luggage station to Zurich – CHF 22 per item – ca. 160 railway stations of the departure day (subject to an express surcharge). The luggage Airport is collected between 06.00 h and 09.00 h. Express flight luggage station CHF 22 per item + CHF 30 flat – – ca. 160 railway stations to Zurich Airport rate per order Flight luggage door to Zurich – CHF 22 per item + CHF 25 flat – all destinations Flight luggage door to Zurich Airport with check-in: Flights Airport rate per order (except car-free) operated by SWISS und Edelweiss Air Express flight luggage door to CHF 22 per item + CHF 55 flat – – ca. 20 tourist destinations Throughout Switzerland, the luggage is collected at the guest’s Zurich Airport rate per order (except car-free) hotel the evening before flight departure. The service is available for Flight luggage door to foreign – CHF 22 per item + CHF 40 flat – all destinations airport with check-in (SWISS rate per order (except car-free) flights leaving from Zurich airport. At luggage collection, guests and Edelweiss Air) receive a bag tag and the boarding pass with their flight seat number. Express flight luggage door to CHF 22 per item + CHF 70 flat – – ca. 20 tourist destinations Thus, they enjoy more leisure time on departure day without waiting foreign airport with check-in rate per order (except car-free) (SWISS and Edelweiss Air) Luggage pick-up at the hotel

80 Sales Manual. Services. Services. Sales Manual. 81 Services at the station. Services on the train.

“My Station” app Shopping and catering facilities SBB onboard catering Travelling with a dog The app “My Station” provides a search Most stations in Switzerland are also attrac- On certain trains, guests enjoy SBB restau- Many guests don’t want to leave their function to find all platforms, stops, shops tive shopping and service centres. Guests rants offering a choice of selected dishes. four-legged friend behind when travelling by and station services right on-site – fast and enjoy delicious food prior to their sightsee- SBB restaurants are indicated on timetables train bus or boat. If dogs are taken along convenient. It shows the quickest way ing tours or meander through the arcade by the symbol O. There is an SBB bistro on the passenger coach or on the luggage around the stations Basel SBB, Berne, and benefit from a wide range of shopping (O) on the lower deck of most InterCity dou- coach, a half-price 2nd class ticket has to Geneva Cornavin, Lucerne and Zurich Main and catering facilities. ble-deck trains. SBB restaurants and SBB be purchased or the required minimum fare Station and serves as a reliable orientation sbb.ch/en/station-services bistros are open from 06.30 h to 21.00 h. (dog daypass, dog GA) has to be paid. guide. With this app, guests never miss a (With a Swiss Travel Pass, a half-price 2nd station highlight and benefit regularly from SBB WiFi – free-of-charge surfing at On some train connections, passengers class ticket has to be purchased as well). attractive special offers. The app is available the station Overview: benefit from at-the-seat service in 1st class. Exempt are small dogs up to 30 cm (11.8 in) in the languages GE, EN, FR, IT. No fewer than 80 SBB stations throughout ■ Easy configuration On InterCity and EuroCity trains with an Business zone height at withers in a transport box, cage Switzerland offer free Internet access. High- ■ Once-only registration SBB restaurant, this service is offered daily InterCity trains offer workspaces complete or some other suitable container. These speed Internet access, continually adapted ■ 60 minutes free-of-charge Internet access from 07.00 h to 18.30 h on the following with power supply, optimised data transfer, may be taken along free of charge as hand to the customers’ needs, is provided. Very per SBB station routes: amplifiers for mobile phone reception, and luggage. importantly, data privacy and security take sbb.ch/wifi ■ Zürich – Brig / Brig – Zürich large work surfaces in 1st class. Trains with sbb.ch/en/travelcards-and-tickets/ top priority for SBB: Whoever logs into the ■ Zürich – Fribourg / Fribourg – Zürich business zones are indicated “BZ” on time- tickets-for-switzerland/dogs.html free Internet at the station does not have SBB Change ■ Switzerland – Italy / Italy – Switzerland tables. to worry about being swamped by ads or At some 150 railway stations in Switzerland ■ Switzerland – München / München – Switzer- www.sbb.ch/en/station-services/ Travelling with a bicycle ­having their data forwarded to third parties. more than 100 currencies can be changed land on-the-train/on-board-service.html into Swiss Francs. Larger stations offer evening and weekend services at their On InterCity connections without SBB Travelling as a family ­currency exchange counters. ­restaurant or SBB bistro, only at-the-seat Thanks to the Swiss Family Card by Swiss Lockers and luggage deposit sbb.ch/change service is available in 1st class. Travel System, children up to their 16th In order to have their hands free after arrival, sbb.ch/en/rail-catering birthday travel free of charge by public guests can deposit their luggage at the Lost and found transport: No country is more delightful and ­station. Lockers are a convenient solution Something got lost on the train or at the easier for families to explore than the small for travellers visiting a city for a brief stop­ station? The item may soon be found or an Alpine nation. Various public transport over and moving on shortly thereafter. honest finder may hand it in. A report of ­services turn travelling as a family into a ­Luggage deposit is ideal for large and loss can be filed online. The owner is then relaxing and enjoyable experience. ­valuable items, which are deposited at a notified as soon as the item has been Self-loading of bicycles counter. Access to the luggage is limited recovered. Baby buggies, nappy change facilities Holders of a valid bicycle ticket can self-load to the opening hours of the respective sbb.ch/lostandfound and luggage check-in their empty bicycles and e-bikes onto most counter. Nappy change tables on SBB InterCity SBB trains and private railways as well as sbb.ch/lockers Please note: Information about stations not trains, located in handicapped-accessible most PostBuses. belonging to SBB is available at the website toilets, make travelling with small children sbb.ch/velo of the respective transportation company. by train easier. Also, questions about lug- gage check-in may come up for families on Shipping bicycles in Switzerland Railway catering for panorama enthusi- the road: Important information is available In Switzerland, bicycles can be checked-in asts on pages 80-81. as luggage at all railway stations with a More information regarding catering on ­luggage counter and shipped to any desti- panoramic trains is available on pages SBB family coach “Ticki Park” – a nation station. More information at: 23-33 as well as on the website of the ­playground on wheels sbb.ch/velo respective railway companies. All InterCity double-deck trains are equipped with a jungle-style family coach marked Quiet zone “FA”. Located on the mid-upper deck, For passengers who prefer to remain undis- these zones offer a playground for children turbed during their journey, the quiet com- to frolic around as much as they please. partment in 1st class is the right place to Additionally, the upper-deck tables of family go. Here travellers can read, work or simply coaches are equipped with exciting board relax without being interrupted by unwel- games. come noise. Trains with quiet zones are sbb.ch/en/station-services/on-the- indicated “RZ” on timetables. train.html www.sbb.ch/en/station-services/ on-the-train/on-board-service.html

82 Sales Manual. Services. Services. Sales Manual. 83 Information for travellers with reduced mobility. Swiss Travel Guide App.

Whether travelling in a wheelchair or with a visual or a hearing impairment – Swiss public transport offers The mobile app “Swiss Travel Guide” helps travellers to plan their itinerary and include the right sights and numerous services facilitating mobility: at the railway station and on the respective means of transport. ­landmarks. The app is topped off with an integrated “bucket list”, public transport map, discount coupons and relevant information such as railway station maps and FAQs.

Infrastructure SBB Call Center Handicap Barrier-free, independent travel is already SBB offers special services for persons with possible in numerous means of transport limited mobility and visual impairments. The An attentive travel companion Experiencing Switzerland and sharing and at many railway stations. Low-floor SBB Call Center Handicap provides infor- A relaxing boat cruise on Lake Zurich? it on Social Media access, platforms and lifts without steps mation regarding accessibility of stations Or maybe a cultural afternoon at the “Total Distance Travelled: 1,435.2 km.” and the like are just a few of the available and trains. It also gives recommendations ­Matterhorn Museum? Switzerland offers the densest public trans- installations. This development is actively regarding the choice of a suitable train and port network in the world. The wide range promoted. If barrier-free travel cannot be offers boarding and disembarking services The digital travel guide starts to inspire of public transport services guarantees fully guaranteed, on-site assistance is at larger stations. Requests for boarding ­tourists during the planning phase of their unique views of mountains, lakes and other ­provided. or disembarking services should be made tour through Switzerland already. Once scenic attractions all over Switzerland. And no later than one hour prior to travel start. arrived, the Swiss Travel Guide indicates the Swiss Travel Guide keeps count: The Most express trains offer a wheelchair-­ local highlights on an integrated map. app records each and every kilometre that accessible compartment. ■ Timetable with information about barrier- These highlights can be added to an indi- has been travelled in comfort by train, bus free travel (View “Accessible travel” at vidualised “bucket list”. and boat, all in an anonymous statistic. SBB Call Center Handicap sbb.ch) With the integrated share function, guests Phone +41 (0)51 225 78 44 (from 6.00 h ■ Information about wheelchair accessibility The favoured highlights and the help area Digital coupons with attractive offers can share their travel statistics via Social to 22.00 h) on premium panoramic trains, scenic containing important information are acces- and discounts Media channels. Email: [email protected], sbb.ch/handicap routes and mountain excursions is availa- sible at any time, even in offline mode. Culinary highlights, discounts at travel des- ble on pages 24 – 57. Thanks to integrated access to the SBB tinations and on mountain railways, exclu- Download SBB: ■ More information about travelling with an timetable, travellers make the most of sive presents: Integrated digital coupons Available for free download in App Store ■ For more information in the SBB perimeter: impairment is available on the website of their visit to Switzerland and never miss offer a wealth of real added value. They can and Google Play Store. sbb.ch/handicap the respective transportation company a highlight. be activated once per app installation and mystsnet.com/swisstravelguideapp are valid for a defined time period. Thus, the journey across Switzerland becomes even more attractive by sparing the wallet and promising unforgettable travel experiences. Safer travel – travelling safely with luggage.

Travelling is a wonderful thing and there should not be anything in the way of enjoyment – least of all luggage theft. Here are a few tips and reminders how to stay safe when travelling through Switzerland with luggage and where to get help in case of need.

Prior to travelling Over 30,000 ■ Have copies of important documents downloads (passport, ID, etc.) made since launch! ■ Never carry a lot of cash ■ Print travel documents and take the prints with you ■ Write down the IMEI number of your mobile phone

In case of theft Contact the nearest police station immedi- ately. In case of theft, a report can be filed. Emergency number: 117

More information safertravel.ch

Travellers with the Swiss Travel Guide App

84 Sales Manual. Services. Services. Sales Manual. 85 Staying informed. AboutAbout us. us. MarketMarket manager manager in incharge. charge.

Whether news about products, prices and offers, or just browsing for inspiration: Swiss Travel System actively informs followers online via numerous channels and helps them to stay abreast of the latest developments. SwissSwiss Travel Travel System System AG is AG a marketingis a marketing companycompany co-founded co-founded in 2011 in 2011 by Swiss by Swiss Australia,Australia, Brazil, Brazil, Japan, Japan, South South Korea Korea & UAE & UAE ­Federal­Federal Railways Railways (SBB), (SBB), Switzerland Switzerland Tourism, Tourism, AndreasAndreas Nef Nef and fiveand fiveSwiss Swiss public public transport transport providers. providers. [email protected]@swisstravelsystem.com Media & Trade platform E-learning program Switzerland Travel Social Media The platform mystsnet.com offers compre- Academy Let’s socialise! Travellers by train, bus and SwissSwiss Travel Travel System System AG’s AG’s mandate mandate is to is to hensive contents for everyday use. Informa- The e-learning program by Switzerland boat in Switzerland are invited to share their bundlebundle and purposefullyand purposefully direct direct the market the market- - GreaterGreater China China tion about products, prices, and sales activ- Tourism consists of six basic modules. After posts via #swisstravelsystem and ing ofing Swiss of Swiss public public transport transport abroad. abroad. Its Its Una JingUna Sun Jing Sun ities are readily available here. Fact sheets successful completion, additional modules #grandtraintour. Followers of the Swiss core coretasks tasks include include the worldwide the worldwide marketing marketing [email protected]@swisstravelsystem.com about the product range, maps, pictures of specialisation can be signed up for, Travel System social media channels are of domesticof domestic traffic traffic and ofand the of incoming the incoming and logos as well as sales manuals can be among others about the Swiss Travel always up to speed and discover Switzer- ticketticket range range as well as aswell the as promotion the promotion of of easily downloaded. The Media & Trade Kit ­System. land every day anew. cross-bordercross-border traffic traffic from from neighbouring neighbouring USA &USA Canada & Canada contains a compact collection of the most countries.countries. MartinMartin Oester Oester important documents and is available for On top of a free-of-charge certificate, all @swisstravelsystem [email protected]@swisstravelsystem.com download as ZIP file. The Newsroom offers Switzerland Travel Academy e-learning @media_sts SwissSwiss Travel Travel System System AG is AG headquartered is headquartered in in the latest information in real-time, while ­program graduates benefit from the follow- @swisstravelsystem Zurich,Zurich, right rightnext nextto the to main the main station. station. ­Stories provide inspiring tales about travel- ing additional advantages: Swiss Travel System AG India India ling by train, bus and boat in Switzerland. ■ Certificates of expertise, attesting their @swisstravelsystem LyandraLyandra D’Souza D’Souza mystsnet.com qualifications @STS_China [email protected]@swisstravelsystem.com ■ Specialisation in various fields Newsletter ■ The right to use their Expert Logo on their Trade News are published quarterly in the stationary, brochures, websites and email SoutheastSoutheast Asia Asia form of an email newsletter. Apart from signatures MelanieMelanie Brunner Brunner news around the Swiss Travel System prod- ■ Ordering of brochures [email protected]@swisstravelsystem.com uct range, prices and offers, Trade News MySwitzerland.com/academy offer refreshing inspiration and tidings from the Swiss public transport world. Subscribe UK, EuropeUK, Europe North North & East & East here: ThomasThomas Hoffmann Hoffmann mystsnet.com/trade-news [email protected]@swisstravelsystem.com

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EditorEditor SwissSwiss Travel Travel System System AG AG EuropeEurope Central Central LagerstrasseLagerstrasse 33 33 CH-8004CH-8004 Zürich Zürich TimonTimon Eiselt Eiselt [email protected]@swisstravelsystem.com [email protected]@swisstravelsystem.com

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86 Sales Manual. Services. Services. Sales Manual. 87 TITLIS GLACIER MOUNTAIN Have a fabulous day out in the snow at over 3000 metres.

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