DOCSLIB.ORG

Central Scotland Police and Central Scotland Joint Police Board Best Value Audit and Inspection

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Central Scotland Police and Central Scotland Joint Police Board Best Value Audit and Inspection Central Scotland Police and Central Scotland Joint Police Board Best Value Audit and Inspection Prepared for the Accounts Commission and Scottish ministers July 2012 The Accounts Commission The Accounts Commission is a statutory, independent body which, through the audit process, requests local authorities in Scotland to achieve the highest standards of financial stewardship and the economic, efficient and effective use of their resources. The Commission has four main responsibilities: • securing the external audit, including the audit of Best Value and Community Planning • following up issues of concern identified through the audit, to ensure satisfactory resolutions • carrying out national performance studies to improve economy, efficiency and effectiveness in local government • issuing an annual direction to local authorities which sets out the range of performance information they are required to publish. The Commission secures the audit of 32 councils and 45 joint boards and committees (including police and fire and rescue services). Her Majesty’s Inspectorate of Constabulary for Scotland HMICS operates independently of police forces, police authorities and the Scottish Government and exists to monitor and improve the police service in Scotland. HMICS does this on behalf of the Scottish public by: • monitoring, through self-assessment and inspection, how effectively the police service in Scotland is fulfilling its purpose and managing risk • supporting improvement by identifying good practice, making recommendations and sharing our findings in order to achieve better outcomes for Scotland’s communities • providing advice to Scottish ministers, police authority and joint board members and police forces and services. Even though HMICS is independent of the Scottish Government, ministers can call upon the Inspectorate to undertake particular pieces of work. Audit Scotland is a statutory body set up in April 2000 under the Public Finance and Accountability (Scotland) Act 2000. It provides services to the Auditor General for Scotland and the Accounts Commission. Together they ensure that the Scottish Government and public sector bodies in Scotland are held to account for the proper, efficient and effective use of public funds. Central Scotland Police and Central Scotland Joint Police Board: Best Value Audit and Inspection 1 Contents Commission findings Community leadership and Page 2 engagement Page 20 HM Inspector of Constabulary for Scotland findings Performance management and Page 3 improvement Page 21 Introduction Page 4 Use of resources Page 23 Summary Page 7 Equalities Page 25 Overall conclusions Page 8 Sustainability Page 26 Part 1. Context Page 9 Part 3. Central Scotland Police performance assessment The local context Page 28 Central Scotland Joint Police Board Public reassurance and community Page 10 safety Page 29 Central Scotland Police Page 11 Criminal justice and tackling crime Page 30 Part 2. Corporate assessment Page 13 Service response Page 31 Vision and strategic direction Page 14 Part 4. Improvement recommendations Governance and accountability Page 33 Page 15 Appendix 1. Expectations of police Partnership working and authorities community leadership Page 35 Page 19 2 Commission findings 1. This is the seventh audit and Commission further notes that Her inspection report on the performance Majesty’s Inspector of Constabulary by a police authority and force of their for Scotland is conducting an statutory duties on Best Value and independent review of the case. Community Planning. It has been produced jointly by the Controller of 5. The board receives good-quality Audit and Her Majesty’s Inspector performance information which has of Constabulary for Scotland. The helped the board provide effective Accounts Commission accepts the scrutiny of the force. This could report from the Controller of Audit on be improved further by having Central Scotland Police and Central implications of decisions – such as in Scotland Joint Police Board. In relation to finance and sustainability – accordance with the Commission’s better explained in reports considered statutory responsibilities, these by the board. The board needs to findings relate only to the Best Value get better at overseeing workforce audit of the police authority. planning; some specialist priorities such as serious organised crime 2. The Commission finds that and multi-agency public protection; Central Scotland Joint Police Board and equalities issues where the Lay fulfils its responsibilities well and Diversity Advisor scheme has the has demonstrated many of the key potential to be used more effectively. elements of best value. Better reporting by the board of its activities to the public is also needed. 3. The board has an effective relationship with Central Scotland 6. The Commission is encouraged Police that is based on a shared vision that the board recognises that with a strong focus on community partnership working can be enhanced policing. There is also clarity of through members engaging more respective roles and good working consistently in partnership activities. relationships. The Commission welcomes the board’s self-awareness; 7. The Commission gratefully it knows how it can improve further acknowledges the co-operation and and this can be seen in a strong assistance provided to the joint audit transitional workplan. and inspection team by the elected members of Falkirk, Stirling and 4. This is a time of significant change Clackmannanshire Councils, the chief and the Commission urges the constable and officers of Central board to prioritise the improvements Scotland Police, and other officials and contained in its transitional workplan community planning partners. to ensure its full effectiveness. The board needs to assure itself that 8. The Commission welcomes the its support arrangements, including continued joint approach with Her analytical support, are sufficient to Majesty’s Inspector of Constabulary allow it to meet its responsibilities and for Scotland on these police audit and implement its transitional workplan. inspection reports, which is having a The Commission notes that the significant contribution to stimulating board has recently spent a significant more effective and streamlined amount of time dealing with an scrutiny and to driving commitment to ongoing conduct investigation. The securing best value. 3 HM Inspector of Constabulary for Scotland findings 1. As Her Majesty’s Inspector of is in the context of a force and 7. The joint audit and inspection Constabulary for Scotland, I hold a board that are performing well. For approach adopted in the preparation statutory responsibility to inspect both example, the improvements made of this report continues to develop Central Scotland Police and Central to the force strategic framework and is contributing towards a more Scotland Joint Police Board. I concur would benefit from the board having effective scrutiny regime that with the Accounts Commission access to them, in particular the demonstrates our commitment findings on the Best Value and Force Improvement Plan. I would to achieving best value in Scottish Community Planning performance also highlight that the force should policing. of Central Scotland Joint Police Board evaluate the effectiveness of its and offer the following comment on partnership working with a view the performance of Central Scotland to sharing good practice across Police. the police area and nationally. Similarly, the force should review its 2. My overall assessment of Central community policing model, Police Scotland Police is that its performance and Communities Together, to is good and that the force improve the quality and consistency demonstrates many of the elements of analysis, intelligence and sharing of best value. The force executive of good practice. And while the enjoys the confidence and support force can demonstrate a strong of the board, strategic partners and commitment to diverse communities staff, despite having gone through a within the police area, I would significant period of change and as it recommend that it revisits the lead prepares for the transition to a single arrangements for equality issues to police force in April 2013. ensure they are fit for purpose. 3. The force has made improvements 5. I look forward to receiving a plan to the way it manages strategy, from Central Scotland Police and change and performance and the Central Scotland Joint Police Board overall strategic framework is now which addresses the improvement more cohesive and enhanced through agenda set out in this joint audit and effective use of IT. The force has inspection report. worked with the board to ensure community policing remains a priority 6. I also wish to acknowledge my while at the same time building strong gratitude for the co-operation and alliances and partnerships across assistance afforded to the joint the Forth Valley. Public satisfaction audit and inspection team by the is improving and overall crime rates chief constable, officers and staff of continue to fall, detection rates remain Central Scotland Police, the convener high and the force continues to and elected members of Central show good stewardship in the way it Scotland Joint Police Board, the chief manages its resources. executives and staff providing support to the joint police board, and other 4. As is the nature of inspection officials and community planning work, there are areas identified partners. for further improvement, but this 4 Introduction Introduction 5 This joint
Load more

Recommended publications
  • Examining the Test: an Evaluation of the Police Standard Entrance Test. INSTITUTION Scottish Council for Research in Education
    DOCUMENT RESUME ED 415 249 TM 027 914 AUTHOR Wilson, Valerie; Glissov, Peter; Somekh, Bridget TITLE Examining the Test: An Evaluation of the Police Standard Entrance Test. INSTITUTION Scottish Council for Research in Education. SPONS AGENCY Scottish Office Education and Industry Dept., Edinburgh. ISBN ISBN-0-7480-5554-1 ISSN ISSN-0950-2254 PUB DATE 1996-00-00 NOTE 104p. AVAILABLE FROM HMSO Bookshop, 71 Lothian Road, Edinburgh, EH3 9AZ; Scotland, United Kingdom (5 British pounds). PUB TYPE Reports Evaluative (142) EDRS PRICE MF01/PC05 Plus Postage. DESCRIPTORS *Employment Qualifications; Foreign Countries; Job Skills; Minority Groups; *Occupational Tests; *Police; Test Bias; *Test Interpretation; Test Use; *Testing Problems IDENTIFIERS *Scotland ABSTRACT In June 1995, the Scottish Council for Research in Education began a 5-month study of the Standard Entrance Examination (SET) to the police in Scotland. The first phase was an analysis of existing recruitment and selection statistics from the eight Scottish police forces. Phase Two was a study of two police forces using a case study methodology: Identified issues were then circulated using the Delphi approach to all eight forces. There was a consensus that both society and the police are changing, and that disparate functional maps of a police officer's job have been developed. It was generally recognized that recruitment and selection are important, but time-consuming, aspects of police activity. Wide variations were found in practices across the eight forces, including the use of differential pass marks for the SET. Independent assessors have identified anomalies in the test indicating that it is both ambiguous and outdated in part, with differences in the readability of different versions that compromises comparability.
    [Show full text]
  • Seventh Annual Report
    Scottish Institute for Policing Research Annual Report 2013 Cover picture © Police Scotland © Scottish Institute for Policing Research, April 2014 2 The Scottish Institute for Policing Research A 60 Second Briefing The Scottish Institute for Policing Research (SIPR) is a strategic collaboration between 12 of Scotland’s universities1 and the Scottish police service supported by investment from Police Scotland, the Scottish Funding Council and the participating universities. Our key aims are: • To undertake high quality, independent, and relevant research; • To support knowledge exchange between researchers and practitioners and improve the research evidence base for policing policy and practice; • To expand and develop the research capacity in Scotland’s universities and the police service; • To promote the development of national and international links with researcher, practitioner and policy communities. We are an interdisciplinary Institute which brings together researchers from the social sciences, natural sciences and humanities around three broad thematic areas: Police-Community Relations; Evidence & Investigation; and Police Organization; We promote a collaborative approach to research that involves academics and practitioners working together in the creation, sharing and application of knowledge about policing; Our activities are coordinated by an Executive Committee comprising academic researchers and chief police officers, and we are accountable to a Board of Governance which includes the Principals of the participating universities
    [Show full text]
  • Decision 041/2008 Mr William Scott and the Chief Constable of Central Scotland Police
    Decision 041/2008 Mr William Scott and the Chief Constable of Central Scotland Police Photographs taken in the gymnasium of Dunblane Primary School Applicant: Mr William Scott Authority: Chief Constable of Central Scotland Police Case No: 200800131 Decision Date: 18 March 2008 Kevin Dunion Scottish Information Commissioner Kinburn Castle Doubledykes Road St Andrews Fife KY16 9DS Decision 041/2008 Mr William Scott and the Chief Constable of Central Scotland Police Photographs taken in the gymnasium of Dunblane Primary School - withheld on the basis of section 39(1) of the Freedom of Information (Scotland) Act 2002 – health and safety – Commissioner upheld decision to withhold information Relevant Statutory Provisions and Other Sources Freedom of Information (Scotland) Act 2002 (FOISA): sections 1(1) (general entitlement); 2(1) (Effect of exemptions) and 39(1) (Health, safety and the environment) The full text of each of these provisions is reproduced in the Appendix to this decision. The Appendix forms part of this decision. Decision 034/2007 - The Sportsman's Association of Great Britain and Northern Ireland and the Chief Constable of Central Scotland Police http://www.itspublicknowledge.info/ApplicationsandDecisions/Decisions/2007/20050 3197.asp. Facts Mr William Scott (Mr Scott) requested photographs taken in the gymnasium of Dunblane Primary School following the shootings at the school on 13 March 1996 from the Chief Constable of Central Scotland Police (Central Scotland Police). Central Scotland Police responded by stating that the information requested was exempt in terms of section 39(1) of FOISA since disclosure would, or would be likely to, endanger the physical or mental health or the safety of individuals and that the public interest was in favour of withholding the information.
    [Show full text]
  • The Public Inquiry Into the Shootings at Dunblane Primary School on 13 March 1996
    The Public Inquiry into the Shootings at Dunblane Primary School on 13 March 1996 The Hon Lord Cullen The Public Inquiry into the Shootings at Dunblane Primary School on 13 March 1996 ISBN 0 10 133862 7 Cm. 3386 Contents Title Page Foreword List of Victims Chapter 1 Summary of the Report Chapter 2 The scope and conduct of the Inquiry Chapter 3 The events of 13 March 1996 Chapter 4 Events in the life of Thomas Hamilton Chapter 5 The last six months Chapter 6 Thomas Hamilton's possession of firearms and ammunition Chapter 7 The control of firearms and ammunition Chapter 8 The certification system relating to section 1 firearms Chapter 9 The availability of section 1 firearms Chapter 10 School security Chapter 11 The vetting and supervision of adults working with children and young people Chapter 12 Summary of recommendations Appendix 1 List of the parties and their representatives Appendix 2 List of witnesses Appendix 3 Discussion relating to decisions taken by Procurators Fiscal Appendix 4 List of submissions Appendix 5 Publications taken into consideration Appendix 6 Target shooting competitions for handguns Foreword The Rt Hon Michael Forsyth MP Secretary of State for Scotland Dear Secretary of State On 21 March 1996 it was resolved by both Houses of Parliament that it was "expedient that a Tribunal be established for inquiring into a definite matter of urgent public importance, that is to say, the incident at Dunblane Primary School on Wednesday 13 March 1996, which resulted in the deaths of 18 people." In terms of the Warrant of Appointment dated 21 March 1996, you appointed me to be a Tribunal for the purposes of this Inquiry in virtue of Section 1 of the Tribunals of Inquiry (Evidence) Act 1921; and you declared that that Act should apply to the Tribunal and that the Tribunal was constituted as a Tribunal within the meaning of Section 1 of that Act.
    [Show full text]
  • E-Safety for Children and Young People
    1 E-Safety INFORMATION BOOKLET 2 Contents: Central E-Safety Partnership Introduction. Top Tips for Internet Safety. For Parents: Help your teens stay safe. What is my online reputation? Ten tips for Smartphones. Mobile Tracking - Find your lost / stolen mobile. Sixty Seconds on the Internet. Perfect Passwords Mobile Phone Safety for young people Some useful web site addresses Notes page - to write some stuff down. Does your organisation in the Forth Valley need some input for Internet Safety? Contact the partnership for information on presentations to youth groups, schools, parents, professionals, carers, or indeed any group who would benefit from this. [email protected] CEOP Training for professionals? Contact Stewart Kerr, Fiona Murphy, or Bryan Mackie on 101 or the above email address for information about arranging CEOP Thinkuknow Introduction Training. 3 FORTH VALLEY DIVISION Introducing the Central E~Safety Partnership Internet Safety is a developing sphere for specialists within crime prevention. Two significant police investigations in recent years within the former Central Scotland Police area indicated limited knowledge and skill base for parents and guardians relating to protecting their children online. Whilst any crime prevention strategy should highlight the significant contribution that the internet has to offer children, parents, carers and practitioners, there is a message which requires to be relayed to ensure all can learn and enjoy the Internet safely. The Central E-safety Partnership was created in response to this need, reporting to the Stirling Community Planning Partnership and driven by the Stirling Interventions Unit. An action plan was devised whereby members of the partnership would engage with communities to deliver practical and consistent Esafety advice and information.
    [Show full text]
  • A Formal Complaint to Central Scotland Police
    A Formal complaint to Central Scotland Police (Family Unit Bannockburn) regarding allegations of physical and sexual abuse of pupils at Queen Victoria School Dunblane between 1989 & 1992 Index of Contents, Page 1 (This Page) Bookmark Description (pdf) From page to page. Explanatory note including the background of the complaint 2 3 Submissions to Lord Gill as Commissioner of Q.V.S. 4 12 Terms of Reference 13 13 Report re the Abuse & Bullying of Children at Q.V.S. 14 65 Squire Liddell correspondence 66 75 First letter to Commissioners & Responses 76 80 Second letter to Commissioners & Responses 81 101 Ogilvie, Boal, & Ure Evidence transcripts 102 110 Correspondence with Lord Advocate 111 121 “Cullen Uncovered” 122 127 Lord George Robertson 128 135 Complaint Inchmoan Camp 136 137 Telephone Notes of T. Minogue 138 139 Board of Governors QVS & Correspondence log 140 145 The Grand Lodge of Scotland 146 E-mail Addendum to the Lord Gill complaint 147 150 Letter of response from Lord Gill (6th June 03) 151 Final letter to Lord Gill (7th June 03) 152 153 Formal Complaint to Elish Angiolini, Solicitor General 154 Solicitor General’s rejection of Formal Complaint 155 156 Acknowledgement of Solicitor General’s rejection 157 159 Request that the Solicitor General reconsider the complaint 160 Solicitor Generals’s instruction to take complaint to police 161 Letter advising Solicitor General of my complaint to police 162 163 Thomas Minogue 94 Victoria Terr. Dunfermline FIFE KY12 0LU Tel:01383 729869 E-mail: [email protected] The Officer in Charge Central Scotland Police Family Unit Bannockburn Police Office Stirling Monday 29th September 03 Dear Sir or Madam: Formal complaint regarding the physical and sexual abuse of pupils at Queen Victoria School Dunblane between 1989 and 1992.
    [Show full text]
  • Spring News:SBCC Spring Newsletter
    SPRING NEWSLETTER April 2011 Welcome to our Spring Newsletter The latest period has development of the initiative in INSIDE continued to see further Scotland. development of our work at THIS the Scottish Business Crime It is unfortunate that the Fire Centre and I am delighted and Rescue Service have that we have secured our decided not to continue with EDITION funding from the Scottish the secondment of a Fire Government for the year Officer to the Centre. Richard 2011/12. Norman’s contribution has been valuable and I thank him Foreword 1 for his support and hard work Members Hugh Brown of The In March we held the first ever in his time with us and wish Edrington Group and Chair of Economic Crime Program National Award Ceremony for him well for the future. Distribution Industry Best Bar None in Scotland. Best Bar None Awards 2 Partnership Scotland, who will This most successful event I am delighted that work deliver the closing speech and SCCG Conference was held in the Apex Hotel in progresses toward the hosting Ken Milliken of KPMG who will Dundee and was attended by Taxi Safety Scheme 3 of the 2nd Scottish present to delegates on the over 250 representatives of Safer Retail Awards - Commercial Crime Group Bribery and Corruption Act. bars and clubs in Scotland. Fife & West Lothian Conference at the end of May. This promises to be a most We were delighted to The work of this group informative event. Falkirk’s Safe Zone 4 welcome Kenny MacAskill, continues to expand under Justice Secretary, John DIPS - Beware the Fuel Thieves the leadership of Detective On behalf of the team at the Letford, the Lord Provost of Superintendent Willie Semple SBCC I would like to thank all Secured by Design 5 Dundee, and Angela Wilson, and several influential of our partners for their Assistant Chief Constable, Safer Parking speakers have been secured continuous support of our Tayside Police.
    [Show full text]
  • Decision 036/2007 Ms Sandra Uttley and the Chief Constable of Central Scotland Police
    Decision 036/2007 Ms Sandra Uttley and the Chief Constable of Central Scotland Police Thomas Hamilton’s clothing etc. Applicant: Ms Sandra Uttley Authority: Chief Constable of Central Scotland Police Case No: 200600014 Decision Date: 1 March 2007 Kevin Dunion Scottish Information Commissioner Kinburn Castle Doubledykes Road St Andrews Fife KY16 9DS Decision 036/2007 Ms Uttley and the Chief Constable of Central Scotland Police Request for information about Thomas Hamilton’s clothing etc. – information provided by the Police – the Commissioner found that the Police had provided all of the information held by them Relevant Statutory Provisions and other Sources Freedom of Information (Scotland) Act 2002 sections 1(1) (General entitlement) and 15(1) (Duty to provide advice and assistance). The full text of each of these provisions is reproduced in the Appendix to this decision. The Appendix forms part of this decision. Facts Ms Uttley asked the Chief Constable of Central Scotland Police (the Police) for information about what had happened to items of clothing etc. worn by Thomas Hamilton in the aftermath of the shootings at Dunblane. Ms Uttley was dissatisfied with the response and, following a review, applied to the Commissioner for a decision. The Commissioner found that the Police had complied with the Freedom of Information (Scotland) Act 2002 (FOISA) in responding to Ms Uttley’s information request. Background 1. On 18 September 2005, Ms Uttley asked the Police for information about what had happened to items of clothing etc. worn by Thomas Hamilton in the aftermath of the shootings at Dunblane Primary School in 1996.
    [Show full text]
  • Stirling Council
    THIS REPORT RELATES TO ITEM 4 ON THE AGENDA STIRLING COUNCIL MINUTES of MEETING of the PUBLIC SAFETY SUB-COMMITTEE held in the WALLACE ROOM, OLD VIEWFORTH, STIRLING on TUESDAY 14 MAY 2013 at 11.00 am Present Councillor Martin EARL (Convener) Councillor Neil BENNY Councillor Graham LAMBIE Councillor Margaret BRISLEY Councillor Mike ROBBINS Councillor Danny GIBSON In Attendance Kimberley Campbell, Resilience & Risk Officer, Governance & Resources Jim Cattanach, Divisional Business Liaison Officer, Police Scotland Chief Superintendent Davie Flynn, Local Police Commander, Police Scotland Lesley Gallagher, Community Planning Partnership Manager, Chief Executive’s Office Andy Kennedy, City Centre Initiative Manager, Economy, Planning & Regulation Christine MacLean, Policy Officer, Chief Executive’s Office Alix Mathieson, Trainee Committee Officer, Governance & Resources Julie Ann Miller, Interim Service Manager, Education Chief Inspector Russell Penman, Area Commander, Police Scotland Kevin Robertson, Head of Economy, Planning & Regulation Kenny Rogers, Local Senior Officer, Scottish Fire & Rescue Service Peter Walker, City Centre Community Safety Projects Manager, Economy, Planning & Regulation Sheila McLean, Committee Officer, Governance & Resources (Clerk) Also Present Bill McQueen, Board Member, Scottish Fire & Rescue Service Councillor Jim Thomson Prior to commencement of business, the Convener welcomed everyone to this first meeting of the Public Safety Sub-Committee. Round table introductions were made. PU1 APOLOGIES AND SUBSTITUTIONS Apologies for absence were submitted on behalf of Councillor John Hendry and Councillor Fergus Wood. PU2 DECLARATIONS OF INTEREST There were no declarations of interest. PU3 URGENT BUSINESS BROUGHT FORWARD BY THE CHAIR There were no items of urgent business. PU4 INTRODUCTION TO FORTH VALLEY DIVISION Chief Superintendent Flynn introduced a report and supporting presentation which advised the Sub-Committee of the establishment of Police Scotland on 1 April 2013.
    [Show full text]
  • Conference & Exhibition
    CONFERENCE & EXHIBITION SECURITY CONFERENCETuesday & EXHIBITION 1 May 2018 An event by Scotland Hilton Hotel, William St, Glasgow WELCOME Roy Cooper, Managing Director of Professional Security Magazine, welcomes you to Security TWENTY 18 Scotland here at the Hilton Hotel in Glasgow. We have planned the day so that you can enjoy some excellent presentations from key industry people that are involved with the changing world in which we live. Whatever your subject of expertise, there should be something in the presentations for you to learn and leave feeling better informed. I would like to thank firstly exhibitors who have made the day possible with their contributions, and a special thanks to our sponsors Anixter, Hanwha Techwin, Hikvision, Seagate, CSL Dualcom and Netvu. Please take the time to visit their stands as they too have new innovations you may not have seen before. I also would especially like to thank our key note speakers for taking the time out of their busy days to come and share their knowledge with you, but more to the point I would like to thank you for coming along. I hope you have a great day and look forward to welcoming you to our next event. NOMINATED CHARITY As you may know, we aim to raise funds for local charities at each of our events and are especially keen to support charities which are close to the hearts of our exhibitors and delegates. At Security TWENTY 18 Scotland we will be raising funds for the Anthony Nolan Trust in memory of Graeme Hazlewood of the NSI who sadly lost his fight with cancer in March 2018.
    [Show full text]
  • Adult Mental Health Acute Admission Resource Pack
    Adult Mental Health Acute Admission Services Resource Pack Forth Valley Royal Hospital Contents Table Introduction 3 1. Unit Descriptor 4 2. On Arrival 5 3. Planning Your Care 7 4. Unit Activities 8 5. Team Members 13 6. Meals 14 7. Visitors and Visiting Times 16 8. Advocacy 17 9. Property & Valuables 18 10. Bringing Medicines In 19 11. Inappropriate Items for Bringing in 20 12. Shopping 21 13. Mail 22 14. General Safety 22 15. Infection Control 23 16. Workplace Aggression 25 17. Suggestions, Feedback, Compliments, Complaints 26 18. Use of Mobiles / Telephone Calls 27 19. Mental Health Proceedings 28 20. Spiritual Care 32 21. Discharge From Hospital 34 22. Travel 34 23. Further Information and Contacts 35 23.1 Clackmannanshire CHP 35 23.2 Falkirk CHP 36 23.3 Stirling CHP 37 23.4 Forth Valley-Wide Resources 37 23.5 National Resources 38 23.6 Websites 38 2 Introduction This resource pack is designed to provide some useful information for you, your relatives, carers and visitors. We have tried to make sure that the information in this resource pack is correct. There are policies and procedures in place to protect all service users, staff and visitors from harm and promote recovery within the unit, some of which this resource pack will identify. We hope that it will assist you in your stay within the unit and ensure that you, your relatives, carers and visitors are aware of the facilities and activities that are available. If you require any further information, please do not hesitate to speak to any of the unit staff.
    [Show full text]
  • Falkirk Community Safety Partnership Strategic Assessment 2011/14 Falkirk Community Safety Partnership Foreward
    Falkirk Community Safety Partnership Strategic Assessment 2011/14 Falkirk Community Safety Partnership Foreward t is with great pleasure that we present the 2011/14 Falkirk Community Safety Partnership Strategic Assessment. This is particularly important as it is the first time the Community Safety IPartnership in Falkirk has prepared a Strategic Assessment. This assessment has been prepared at a challenging time in light of the global economic downturn. It is certain that this will have a direct impact on available resources for all service providers and emphasises the need for all agencies to work more closely together to ensure that the right services are provided to the right communities at the right time. Whilst we cannot hide from the realities of the current economic climate there is a great deal to be optimistic about. The challenges we face come at an exciting time for the Community Safety Partnership where a great deal of good work has already been done to ensure Falkirk remains a safe place to live, work, visit and invest. Against a backdrop of good performance why then the need to carry out a Strategic Assessment? It is clear from this assessment that it is essential that we focus delivery in the communities of greatest need to ensure the good performance is maintained and improved to the benefit of the people we serve. We believe this assessment provides the Community Safety Partnership with a framework in which to both work and measure success over the coming 3 years and to have a real community focus. We would urge you, the people we are here to serve, to continue to work with ourselves to tackle the challenges identified in this strategic assessment.
    [Show full text]