Terminal 4 Shopping Whsmith 11 Check-In and Mezzanine Level Terminal 4 Plan

Navigation (page 1 of 5)

Heathrow Airport overview 1

Check-in and mezzanine level 2

Departures 3

Arrivals & mezzanine level 4

Onward travel – Arrivals 5

Terminal 4 Shopping WHSmith 11 Check-in and mezzanine level Terminal 4 plan

L1 Check-in Services

L1 Departures American Express 8 Travelex 10 Excess baggage 6 VAT refunds (Mezzanine level) 4 Internet (Mezzanine level) 2 Yotel (24 hour hotel rooms, 3 Mezzanine level)

Check-in zone B Check-in G Arrivals Food and drink zone C

Check-in Caffé Nero 12 Café Rouge 7 zone A J D Wetherspoon – Bar 6 Check-in (Mezzanine level) 1 Special 11 zone10 D assistance area

6 Accessible toilet Postbox Toilet men 10 11 12 Babycare Prayer room Toilet women 8 Help Check-in Cash machines Restaurant / Café / Pub Public areas point zone E 8 7 Check-in Security Passenger areas Entrance 12 7 Internet facility Telephone

Check-in Lift Tickets zone F Entrance Help Check-in point Check-in zone G Boingo Wi-Fi is present throughout the terminal SkyTeam zone H 4 Premium Check-in Down to mezzanine level via escalators & lifts

Link bridge to Hilton Hotel

Up to ﬁ rst ﬂ oor via 4 escalators & lifts

3 Navigation (page 2 of 5) 2 1 Down to arrivals level Heathrow Airport overview 1 via escalators & lifts

Check-in and mezzanine level 2

Departures 3

Arrivals & mezzanine level 4

Onward travel – Arrivals 5

Terminal 4 Shopping Bally 11 Harrods Departures (ﬁ rst ﬂ oor) 29 Terminal 4 plan Beauty Studio 10 - Signature Store and Food Hall 37 Boots HMV L1 Check-in (sandwiches and snacks) 12 Jo Malone 42 Burberry 7 Links of London 4 L1 Departures Cath Kidston 9 LK Bennett 38 Caviar House and Prunier Shop 43 Mulberry 13 Dixons 35 Rituals 41 Gates 1-6 AMT Coffee, Internet, Escada 1 Rolling Luggage/Tumi 21 Multi faith prayer area Glorious Britain 23 Simply Chocolates 19 & Gate lounges Gucci 3 Sunglass Hut 31 G Arrivals Hackett 46 Swarvoski 40 14 1 Harrods Thomas Pink - Jimmy Choo, Etro, Tie Rack 44 3 Paul Smith, Roberto Cavalli, Gate lounges 2 Loewe, Valentino 25 Watches of Switzerland 15 4 5 Harrods WHSmith 2 34 - Mont Blanc, Cartier, Zegna, WHSmith Books 36 10 28 6 Ferragamo, Dunhill 7 12 World Duty Free 5 22 39 13 14 World of Whiskies 18 15

8 Services 22 24 9 44 Gates 7-9 38 11 25 American Express bureau Security desk 20 16 30 16 de change Transfer area 6 22 Internet 44 Travelex bureau de change 27

28 VAT returns 26

27 26 20 29 Food and drink 31 18 46 Costa Coffee 24 Starbucks 45 Fast track 30 35 34 Caviar House and The Bridge Bar and 32 44 Prunier Seafood Bar 32 Eating House 33 Dining Street 8 33 37 36 19 21 23 44 40 Entrance to 41 Accessible toilet Restaurant / Café / Pub Navigation (page 3 of 5) Victor Pier Gates 21 42 Gates 22-25 43 Airline lounge Security 44 Heathrow Airport overview 1 39 Babycare Shower

Gates 10-20, 45 Bureau de change Toilet men Check-in and mezzanine level 2 Garfunkel’s & Holideck Internet facility Toilet women Departures 3 lounge Lift Public areas Arrivals & mezzanine level 4 Postbox Passenger areas Onward travel – Arrivals 5

Boingo Wi-Fi is present throughout the terminal

Terminal 4 Shopping WHSmith 22 World Duty Free (Arrivals only) 26 Arrivals & mezzanine level (Ground Floor) Terminal 4 plan

L1 Check-in Services

L1 Departures American Express bureau Excess baggage/left luggage 7 de change 13 Heathrow Express ticket machine 24 16 Avis car hire Heathrow Express tickets 23 Up to the ﬁ rst 5 BA baggage enquiries 19 ﬂ oor via Hertz car hire BAA information desk 11 Mezzanine Level escalators & lifts Hotelink 25 Baggage enquiries 6 4 Internet 28 29 Down to arrivals G Arrivals British Hotel Reservation Internet (Mezzanine level) 2 level via Centre (BHRC) 10 escalators & lifts Meeting point 12 3 Budget car hire 15 Sixt 17 Chauffeur services 2 - Continental, Delta, Etihad, Taxi information 8 5 Kuwait 9 Travelex bureau de change 21 1 Enterprise car hire 20 VAT refunds (Mezzanine level) 4 Europcar car hire 18 Reclaim 1 Yotel (24 hour hotel rooms, Mezzanine level) 3

Reclaim 2 Food and drink 7 Reclaim 3 6 Costa Coffee 27 J D Wetherspoon – 1 8 15 Bar (Mezzanine level) 28 1716 9 1918 10 20 Baggage Reclaim 4 reclaim hall Accessible toilet Lift Ticket sales 11 12

Reclaim 5 Babycare Meeting point Toilet men 26 13 Baggage enquiries Postbox Toilet women 5 26 27 Reclaim 6 Baggage reclaim Restaurant / Café / Pub Underground

Bureau de change Seating Public areas 21 Reclaim 7 29 Cash machines Shower Passenger areas 10 22 24 Internet facility Taxi 25 23 Information Telephone

Navigation (page 4 of 5) Boingo Wi-Fi is present throughout the terminal

Heathrow Airport overview 1 To Heathrow Connect Trains for Check-in and mezzanine level 2 Heathrow Central (Terminals 1 and 3). For Terminal 5 change at Heathrow Central Departures 3

Arrivals & mezzanine level 4

Onward travel – Arrivals 5

Terminal 4 Bus and coach stop allocation Onward travel – Arrivals (Ground Floor) Business parking 3 Car Rental (off airport): Terminal 4 plan dot2dot 11 Dollar Thrifty, Sixt 26 Express Coach – Car Rental (on airport): L1 Check-in National Express 13 14 Avis Budget, Enterprise, Group travel – pick up 16 17 Europcar/National/Alamo, 1 2 L1 Departures Group travel – set down 15 Hertz Help Bus 3 Off airport Parking companies: Hotel Hoppa 12 Economy, Purple Parking, Quality Airport Parking, Local bus 482, 490, Reeds, UB8/Happydays 27 555, 557 6 7 Taxi Rank (between 3 & 6) Long stay parking 3 G Arrivals Transport for London (TfL) – drop/stand 6 7

Accessible toilet Lift Telephone Exit from Underground baggage hall Babycare Meeting point Toilet men reclaim Bus station Postbox Toilet women 1 Bureau de change Restaurant / Café / Pub Train station 2 Cash machines Seating Underground 3

11 Internet facility Shower Public areas Valet parking Information Taxi Passenger areas 12 Costa Coffee

Taxi rank Boingo Wi-Fi is present throughout the terminal

13 WHSmith BHRC 14

15 6

16 Route to Central bus station, 7 Heathrow Connect (train) 17 and Terminals 1 & 3.

26 Heathrow Express for T5 – 27 change at Heathrow Central Terminals 1 & 3. Navigation (page 5 of 5) Salisbury Road Heathrow Airport overview 1

Check-in and mezzanine level 2

Departures 3

Arrivals & mezzanine level 4

Onward travel – Arrivals 5