The Best of EUROPE

the best of EUROPE

MARCH 16, 2009 • SECTION 2 OF 2 • VOL 68 • NO 11 EDITOR Erin Etheridge CUSTOM PUBLISHING MANAGER Michaela Siegrist [ 3 rediscover europe’s railways [ DESIGNER Alissa R. Williams 10 Finnair VICE PRESIDENT/PUBLISHER Bob Sullivan PRODUCTION DIRECTOR Robert Brai 11 CIE Tours International PRODUCTION SUPERVISOR Michele Garth 12 Celebrity Cruises PRODUCTION SPECIALISTS Adrian Carbunescu 14 Costa Cruises Lisa Gonzales 16 Viking River Cruises rediscover europe’s For comments, suggestions or questions, write to [email protected]. 18 Globus 20 Trafalgar NORTHSTAR Travel Media, LLC 100 Lighting Way, 2nd Floor 22 Mercure Secaucus, NJ 07094 201- 902-2000 24 Novotel Paris Tour Eiffel www.travelweekly.com 26 Visit Flanders To inquire about advertising in Travel Weekly’s Best of Railways Europe guides, contact Bruce Shulman, Associate Publisher: 28 Germany 561-799 -1788, or [email protected]. Material in this publication may not be reproduced in 29 Croatia any form without permission. ©2009 by NORTHSTAR Travel Media, LLC [ 30 Word Jumble: All Aboard [ All rights reserved. Trademark TRAVEL WEEKLY used 31 uS Airways under license from NORTHSTAR Travel Media, LLC Printed in USA

Cover Image: Pilatus Mountain, View from Rigi Switzerland

Send us your best travel stories, tips or images for a chance at being featured in upcoming Travel Weekly supplements. Send your submissions and contact information to [email protected] Rigi, Switzerland rediscover europe’s Railways The Glacier Express offers unparalleled views and luxurious If your clients are looking to see the sights and maximize the value of their service as it whisks guests on a 7½ hour journey through the Swiss Alps. When it first became operational in the 1930s, [ European vacation, train travel just might be the ticket. ] the Glacier Express linked the health resorts of St. Moritz and Zermatt for the first time. In 2006, a year after its 75th anniversary, the Glacier Express added 24 new, modern panorama carriages and four service carriages. This year the Clients who are willing to minimally compromise privacy in Glacier Express will be investing in more panoramic carriages, order to save should consider overnight train travel. This form to bring all its trains up to the same service level. of transport can maximize their sightseeing time while cutting on hotel costs. The range of accommodations begins with Note: Glacier Express tickets cannot be booked more than reclining seats and offers increasing levels of comfort and three months in advance. privacy at different price points. However, individualized luxury is assured when passengers opt for Premier Class tickets, For more information and to book tickets, go to which include fully private sleeping and bathing facilities as www.glacierexpress.ch. well as food and drink. Chocolate Train Also in Switzerland, the daylong Chocolate Train journey The European rail system is arguably the best in the world, focuses on culinary delights and includes a stop at world and can transport passengers between countries (such as Chateau de Gruyeres in Winster, Switzerland famous Gruyeres for cheese tasting. Journeys depart from the from England to France through Eurostar’s Chunnel) with station in Montreux, a resort area on the eastern end of Lake speed and ease. France’s high-speed TGV is both exciting Geneva. Each ticket includes a seat in either a Pullman Belle and efficient. Having been featured in hit films like Mission Epoque car or a panoramic car, a bus to and from the Gruyeres Impossible, holding the world speed record, and setting a train station, admission to the cheese factory and castle in record for longest nonstop high-speed service (while carrying Gruyeres, film presentation, factory visit and chocolate the cast of The Da Vinci Code from London to Cannes), the sampling at the Cailler-Nestle chocolate factory, and return train is truly an attraction unto itself. trip to Montreux.

Daylong Chocolate Train excursions run Monday through ARE WE THERE YET? Friday during July and August and on Mondays, Wednesdays train travel times between and Thursdays in June, September and October. some major european cities*

• Berlin to Amsterdam 12–13 hours NEED FOR SPEED • Berlin to Warsaw 5½ hours europe’s express trains • Bordeaux to Madrid 9½ hours • Artesia (France-Italy) • Budapest to Munich 7½ hours • London to Brussels 3–3½ hours • AVE (Spain) • London to Liverpool 45 minutes (express) • Cisalpino (Switzerland-Italy) • London to Manchester 2–2½ hours • Eurostar (UK-France-Belgium) • London to Paris 2½ hours • Eurostar Italia (Italy-France) • Lyon to Barcelona 7–8 hours • ICE: Inter-City-Express (Germany) • Lyon to Bern 4 hours • Lyria (France-Switzerland) • Paris to Amsterdam 4–4½ hours • Talgo (Mediterranean port cities) • Paris to Munich 6–6½ hours • TGV (France-Luxembourg-Switzerland-Germany) *Times are approximate and will vary with number of stops and • Thalys (Paris-Belgium-Netherlands-Germany) express/high-speed service. Glacier Express

[ 4 ] [ 5 ] rediscover europe’s Railways

Travelers desiring to cover a lot of ground on their visit to [ Germany ] Europe would do well to purchase a rail pass. Passes provide Germany’s IC (Intercity) trains leave every hour between incredible flexibility and value, allowing patrons to go where all major cities and travel at speeds of up to 120 mph; the [ LONDON: ST. PANCRAS INTERNATIONAL ] they wish with a predictable and reliable transport always at Intercity Express (ICE) trains are even faster. A German the ready. Bahncard will provide discount tickets throughout Germany if booked in advance. Boutique shops. Victorian brick arches. A daily One of the many charms of European travel is the stunning farmer’s market and a champagne bar. People gather- proximity of varying cultures and landscapes, and the ing to chat alongside a bronze statue. A historic clock international rail system’s convenient combination passes hanging high above it all. Sounds like a posh street allow your clients to indulge their wanderlust with ease. scene somewhere in Europe, right? Actually, it’s Also, be sure to look into rail-drive passes that allow your St. Pancras International rail station in London, the clients to do some more in-depth exploration with included main hub for Eurostar. car rental service. To book tickets or purchase passes, to review extensive information on Europe’s rail systems, or to St. Pancras is an amalgamation of world-famous find tips for European train travel, go to www.raileurope.com. Berlin Central Railway Station Victorian engineering (as witnessed in the incredible glass Barlow shed) and up-to-the-minute technology [ Great Britain ] BEFORE THEY GO: FACTS ABOUT TRAIN TRAVEL (from high-speed trains to free Wi-Fi). In addition to The passenger railways in Britain were privatized in 1994, the hip, fast-service bistros found at many stations, with a number of different companies providing train services [ France ] St. Pancras presents the St. Pancras Grand fine dining (some are familiar brands like Virgin; some less familiar like Many of the main lines in France are now high-speed trains. restaurant and The Betjeman Arms gastro pub for Great North Eastern Railway (GNER). All are licensed and Married couples can get a free Couple Card from any rail upscale casual dining. The entrance to St. Pancras International coordinated to provide one unified network. A single, national station (photo required), which gives one spouse a half-price ©Michael Walter/Trokia/LCR timetable covers the whole country. Passes can be booked fare when the other pays full fare on most off-peak trains. If your clients are booking group travel, they might through Britrail.com, which outlines hub cities as well as Children under age 4 travel free, and half-price fares are enjoy an official tour of the historic station. At suggests itineraries. available for accompanying adults. There are special rates www.stpancrastours.co.uk, you can find out for seniors older than 65 and students under 25 with proof of information about booking a group tour as well as [ Italy ] age. Reserving well in advance may also get you a break on contact information for your clients to arrange Italy’s FS Eurostar trains are fast and most accommodating, the fare. catering with one of the station’s many eateries. but on any train, book a first-class ticket. The price difference Individual travelers will certainly enjoy meandering is usually small, and the benefits — especially an assigned around in a self-guided tour, recognizing parts of the seat — are worth it. The larger Italian cities often have multiple station that were used in filming hit movies such as train stations, one of which is the primary one. Most trains go Harry Potter and Batman Begins. to the central station, but always check to make sure. Travel- ers staying only in Italy should consider an Italian Rail Pass as Travelers with a more flexible schedule going to or an alternative to the more costly Eurail Pass. through St. Pancras should check the station’s cal- endar of events at www.stpancras.com/events.aspx. [ Spain ] They might be tempted to linger for some dinner In Spain, the high-speed AVE trains are the most efficient accompanied by jazz, or plan to attend a book signing form of rail travel. There are also several sightseeing trains: or performance. These clients should also stop by the The deluxe Al-Andalus Expreso has been revived on a scale station’s British Hotel Reservation Centre, which can comparable to the Orient Express and operates in the help them plan an off-the-cuff visit including every- summer months. Another option is the Transcantabrico, a thing from nearby accommodations to special events luxury narrow-gauge train offering one-week trips with regular The French high-speed train, TGV and attractions in the surrounding area. ©Stefan Ataman service from May–October.

The Champagne Bar at St. Pancras International ©Michael Walter/Trokia/LCR

[ 6 ] [ 7 ] 2009 Travel Agent Resource Guide

Group Travel 2009 The Rail agenT CouRse: TRaC® Rail Europe offers rates for groups of 10 or more on rail passes, point-to-point tickets, high-speed trains, and more. Join the thousands of agents who have already Travel Agent discovered the benefit of becoming a European Rail • High-speed trains (TGV, Thalys, Eurostar, AVE & others) Expert: Resource Guide • Rail passes for one or more countries • Scenic and overnight trains • Earn 3 Continuing Education Units from The agent.raileurope.com • Luggage handling, onboard catering and train charters Travel Institute • Advance reservations for seats, sleepers and couchettes • Learn how to qualify your clients to find the best product to suit their needs The Rail Europe Difference Our group rail specialists are available to assist you at 1-800-462-2577 • Review product details, rail maps and more When you choose Rail Europe, you are working with the raileurope.com/groups • Find out more about Rail Europe’s unique online industry leader. Rail Europe offers exclusive rail products tools and a comprehensive web site, with a resource section It’s easy – just visit agent.raileurope.com and click on dedicated to the travel professional. You will be able to access TRAC®. Review the course training material at your and utilize the following: own pace online and take the test. You will receive • Download or print customizable brochures a certificate and marketing materials upon success- • Interactive rail maps ful completion of the course, and will be eligible for • Ability to add a service fee (100% to the agency) special TRAC® agent promotions. • Product Fact Sheets on every available product and service • Rail Pass Finder–let us choose the right pass for your clients • TRAC® – become a European Rail Expert • Unique specials and promotions • AD75s on passes and agent discounts on Eurostar & Thalys • Business Development Managers’ contact information Contact Rail Europe: • USA and Canada agent.raileurope.com • USA 1.888.438.RAIL • Canada 1.800.361.RAIL • Mexico 001.800.726.1936 • Latin America +1.847.916.1095 new FoR 2009 • Groups 1.800.462.2577 • Introducing: Eurail Bulgaria Pass and Eurail Ireland Rail Europe’s Expert Sales Force agent.raileurope.com Rail ‘n Drive live help online Angel Alvarez Georgene Dodd Amy Rafferty - Sales Support • Czech Republic has been added to Eurail Global and Receive immediate live help with your online bookings and [email protected] [email protected] [email protected] product questions with Rail Europe’s live help for agents. Eurail Select Passes Southeast Mid-Atlantic Northeast It is conveniently available to you weekdays from 9:00 AM • Eurail Select Pass ‘n Drive now offers 2 day rail + 2 day car FL, GA, AL, LA, PR, MS, NJ, PA, MD, DC, DE, VA, W.VA, NY, CT, MA, RI, ME, VT, NH to 6:00 PM EST. • Eurail Denmark - Germany Pass now offers a 4-day validity Mexico, Central America & Caribbean NC, SC, OH Live Help! • Prague Excursion Pass has been replaced by the Derick McQuarrie Czech Republic and added to Eurail Global and Eurail Jim Prchlik Dan Guenther [email protected] Click Here to Select Pass [email protected] [email protected] CANADA Northwest South Central contact our • The “Grand 7” wine tasting has a new name: “Tour de Rail Experts N.CA, OR, WA, AK, HI, UT, MT, ID TX, OK, CO, AR, KS, WY, NE, France”. All wine tastings are now ideally situated in the TN, KY, NM, MO heart of Paris, close to the Louvre, in wine cellars of the Will Kauke former sommelier of Louis XV. [email protected] Tim Galloway • All new, comprehensive 2009 Rail Europe Collection Midwest [email protected] Printed on Recycled Paper ISO 9001-2000 9AM to 6PM EST Weekdays online brochure IL, MN, IA, MI, ND, WI, IN, SD Southwest FS 532238 S.CA, NV, AZ Contact Center processes only ADVERTISEMENT

ADVERTISEMENT [ FINNAIR ] [CIE TOURS international ]

Remember the days of relaxed and gracious travel? For more information call Finnair at 212-499-9000, or visit Dear Partners in Travel, They’re still here, with Finnair. When your clients fly with www.finnair.com/us. us they’ll enjoy exceptional service, fine food and wine, As we look forward to Spring, it’s a great time to get your 2009 Ireland & Britain comfortable seating and on-time flights. And now, we’re going clients in the mood for European travel. ... with Italy and Eastern Europe Brochure the extra mile by offering new destinations, an updated fleet FINNAIR and, soon to come, an exquisitely outfitted Lounge & Wellness ecologically responsible All of us at CIE Tours value the continued loyalty of wonderful Center at our Helsinki hub that makes stopovers a pleasure. travel agents such as you. As over 90% of our business comes We’ve always had one of the youngest fleets in the industry. from travel agents, we support you so that you can offer your Whenever your clients travel from New York to WHY SELECT CIE TOURS? clients great vacation experiences that will keep them coming In 2009, we’ll introduce brand-new, well-appointed A330s with Northern Europe, Eastern Europe, Russia, India or Asia, the latest in comfort and technology. Finnair will whisk them there quickly and energy back to you. More than ever in these uncertain times, it is • Fully inclusive motor coach tours efficiently. Eco-smart stop- important to book your clients with a financially sound tour • Special event dinners included on ALL tours overs via Helsinki means each operator so that your clients’ payments are protected. In • Largest selection of tours available — over 35 of our planes require less fuel business for 77 years CIE Tours guarantees vacation prices, • Guaranteed land prices, once deposit is paid than non-stops. Our on-board once deposits are paid, and protects your commission. • No optional tours HOT LOW FARES TO VERY COOL PLACES. food service uses recyclables • Prices on all British and selected Irish tours reduced to further reduce our carbon Yours Sincerely, by up to 10% footprint. • Wide selection of Irish self-drive and chauffeur-drive vacations • 77 years of travel experience Brian Stack President Helsinki $604* St. Petersburg $552* Moscow $552* Riga $602* Tallinn $602* Vilnius $602* Warsaw $502* Krakow $502* Copenhagen $512* Gothenburg $552* Stockholm $552* Oslo $532* Delhi $878* Mumbai $878*

All fares are based on roundtrip from New York (JFK)

For information and reservations check your GDS, or contact Finnair at 1-800-950-5000. www.ﬁnnair.com/us

*Applies to roundtrip only. Valid on direct ﬂights between New York (JFK) and Helsinki (HEL) only. Minimum stay: the night between Saturday and Sunday. Maximum stay: 30 days. Child discount: 25% discount for children between 2 and 11 years old. No stopovers. Fares are valid for travel between 03/31/09 - 04/30/09. Changes not permitted. Non-refundable. Certain conditions and restrictions may apply. Offer is subject to limited availability, change and withdrawal without notice. Prices do not include US Customs/INS/Aphis fees International Transporta- tion Tax/Passenger Facilities Charges/Civil Aviation Security Service Fee/domestic and foreign Security and Airport Charges of $80 - $120 depending on destination. ® Celebrity's Europe [ CELEBRITY CRUISES ] In the land where royalty was born, your client One season. Five ships. 29 countries. 76 ports. Countless happy clients. will be treated accordingly. When it comes to treating guests like royalty, Celebrity Cruises For those clients who wish to extend their European explo- offers an experience like no other at sea. With its stylish ration, a cruise and cruisetour vacation is the ideal way to The most indulgent way for your clients to experience and innovative ships, award-winning cuisine and serene, experience the region’s history and culture. From a five-night the history and culture of Europe is with a Celebrity pampering AquaSpa® by Elemis®, Celebrity Cruises gives your Venice, Florence and Rome package to a four-night Paris and cruise and cruisetour vacation. Their extraordinary journey clients the vacation they’ve always wanted. And, what better London package, Celebrity takes its onboard pampering to features: place than Europe for your clients to enjoy all that Celebrity land, creating a seamless transition between ship and shore. SM has to offer, with the cobblestoned walkways, rich historical Celebrity’s Star Treatment. narratives and fascinating cultural tapestries of the region’s For more information about Celebrity’s cruises and cruise- • World-class ships • Award-winning cuisine timeless cities serving as a backdrop. tours, call 888-307-8401, visit www.cruisingpower.com or • State-of-the-art AquaSpa® by Elemis® contact your Celebrity Cruises representative today. • And above all else, unparalleled personal service This year, five Celebrity Cruises ships — Celebrity Century, Venice, Italy Celebrity Constellation, Celebrity Summit, the brand-new Cruisetours feature: Celebrity Solstice and the still-under-construction Celebrity • 100% escorted tours throughout Europe, exclusive to Celebrity Equinox — will dazzle guests in Europe, visiting a total of guests at no additional cost • Seamless transition between ship and shore, as we take care of 76 ports in 29 countries. all luggage, accommodations, and included activities • Hotel properties in the heart of each destination Guests who sail on Celebrity Solstice and Celebrity Equinox will enjoy Europe in a whole new way, as this new ship class A selection of destinations throughout Europe includes: offers a resort-like experience at sea through features such • Barcelona, Paris, Florence, Stresa, Rome and Amsterdam as the industry’s first Lawn Club, a half-acre country-club CELEBRITY’S star treatmentSM A variety of activities includes: atmosphere featuring real, growing grass; 10 dining venues • A tour of the Champs Élysées, La Sagrada Familia, including several created by noted restaurant designer Adam Book your clients on a Celebrity Cruises® Europe and a Vatican City tour Tihany; AquaClass, the line’s new spa category of state- vacation and they’ll experience Celebrity’s Star rooms; the industry’s first Hot Glass Show at sea, presented Treatment — unparalleled personal service that Cruisetours are paid in U.S. Dollars, in collaboration with The Corning Museum of glass; and puts you and your clients at the center of our atten- allowing your clients to get the most for their money. larger, more intuitive staterooms influenced by a panel of five tion. For more information, visit CruisingPower.com “boomer” women. or call 888-307-8401.

Celebrity Century® in Mallorca, Spain Mont Saint-Michel, France

For more information about cruises and cruisetours, call 888-307-8401 or visit www.cruisingpower.com. [ 12 ] ADVERTISEMENT ©2009 Celebrity Cruises Inc. Ships’ registry: Malta and Ecuador. Mont Saint-Michel, France

Job #: 1591 Pub: Travel Weekly, Best of Europe Date: 01/12/09 Title: Europe Cruise Tour Art Contact: chris sheesley Version Brand: Celebrity Insertion Date: 03/16/09 Email: [email protected] R2 Type: Print Ad, Full Page Client Approval: Phone: 410.489.0015 6235CostaTW_3.16.09:COS-6-K089 Most Festive Trade 2/9/09 2:54 PM Page 1

[ COSTA CRUISES]

Love. Laughter. La Dolce Vita. For over 60 years, Costa Cruises has brought its special brand The Costa Luminosa will sail Northern Europe in her first of Italian warmth and European sophistication to travelers season before transitioning to the Mediterranean for Canary around the world. “Cruising Italian Style” with Costa is much Island itineraries. In December, she will begin her winter sea- more than a voyage to a new and exciting destination — it’s son in Dubai, offering seven-night cruises. The Costa Pacifica an experience that creates lifetime memories. From delectable will sail from Civitavecchia on Western Mediterranean routes fresh pastas and warm cappuccinos to international guests in her first season and in the fall, offering year-round sailings who become your new friends, sailing with Costa, Europe’s in the region. Number One Cruise Line brings the passion and vitality of Italy to sea. For more information, go to www.costacruises.com or www.costalovesgroups.com.

Two New Ships, One Special Inaugural Celebration MORE CHOICES. MORE 7-NIGHT ITINERARIES.

On June 5, glittering fireworks will illuminate the Italian Riviera outside of Genoa, ushering in a glamorous “benvenuto” to . Costa’s two newest ships, which will be inaugurated simul- MORE AUTHENTIC taneously. The one-of-a-kind Costa Luminosa is the first in a new class of ships for the company and will boast trendset- EUROPE’S NUMBER ONE Costa offers more amore! ting contemporary design marked by iridescent colors, fine cruise line marbles, warm woods, mother-of-pearl details and world-class Travel agent partners may learn more about these art. The Costa Pacifica, which is a sister to the Costa Concor- exciting new ships and routes, as well as information dia and Costa Serena, will be completely inspired by music, about Costa’s entire breadth of product, by contact- E U R O P E ’ S # 1 C R U I S E L I N E also a design basis of its public areas, and will even feature ing their Business Development Manager. Specialized * ** a soundtrack created especially for it. The ships’ features service from Costa’s sales team delivers personalized t 7-NIGHT MEDITERRANEAN CRUISES FROM ONLY $449! t KIDS SAIL FREE! sales and marketing assistance and other sales- include the renowned Samsara Spa, an enclosed lido and pool With Costa your clients get more of Europe year-round,both on and off the ship.They can choose from 14 ships,129 itineraries and focused resources from seminars to guided introduc- 167 ports in 78 countries,including more 7-night sailings than any other line! What could be more convenient than visiting a new area midship and a Grand Prix Race Car Driving Simulator. Also tions to all sales tools and an online sales training city or country nearly every day without having to keep packing and unpacking? Cruising Costa is not just the best way to see new with the Luminosa: a golf simulator for those who want academy (C.O.S.T.A). For additional information, visit Europe,it’s the most authentic.And their European experience won’t stop between ports. Your clients will meet and mingle with people from around the world,immersed in the romance of European languages and customs.Not to worry...English is still spoken, to hit the links at sea! Both ships will also feature exclusive www.costalovesgroups.com or call Costa’s Sales just embellished with a lovely accent. More authentic, more choices, more amore. That’s Cruising Italian Style...and that’s amore! “Playstation Worlds,” including on-demand PS3 games in Service department at 800-327-2537. cabins. FOR RESERVATIONS OR INFORMATION CALL 1-800-GO-COSTA OR BOOK VIA ANY GDS. mediterranean u northern europe u caribbean /bermuda u south america u dubai u far east u indian ocean u canada & new england u transatlantic

* Cruise-only fares do not include (i) the cruise fuel supplement, if any, and (ii) certain government taxes and fees on cruise travel from $6.12 to $214.70. Fares, charges, taxes, and fees are subject to change before payment in full. Fares are valid for U.S. and Canadian residents only. Fares are in U.S. dollars, per person, based on double occupancy for the lowest cabin category, and may be higher for desired travel dates. Fares are for new bookings only and cannot be combined with other offers. A $50 administrative fee is charged for changes after documents are issued. The company reserves the right to re-instate the fuel supplement for all guests at up to $9 per person per day if the NYMEX oil price exceeds $70 per barrel. Additional restrictions apply. Consult www.costacruises.com or 1-800-462-6782 for more [ 14 ] ADVERTISEMENT information. ** Two kids ages 17 and under sail free when sailing with 2 adults in same cabin paying Early Booking Fares. Not combinable with other tactical offers including $449 lead rate. Applicable to inside staterooms on select 2009 Europe sailings. Certain restrictions apply. Valid for residents of the U.S. and Canada. Shipsʼ Registry: Italy 6235 TW_Viking_r1:Travel Weekly Full Page 2/9/09 3:51 PM Page 1

If your clients like ocean cruising,

SM [ VIKING RIVER CRUISES] they will love river cruising ...

Viking River Cruises operates the world’s largest fleet of 21 Across the entire product line, every Viking vacation is an out- Over the past seven years, a new part deluxe vessels built specifically for river travel. With over 175 standing value. The cruise fare includes just about everything of the cruise market has developed. years of heritage in European river cruising, we are the most from meals, enrichment lectures and shore excursions to River cruising is the best way to travel knowledgeable company in the business. More than half a hotel accommodations on our “cruisetour” itineraries. When million people have joined Viking on magical, enlightening you also take into consideration our renowned service and through many of the world’s most journeys along the great rivers of Europe, Russia and China. price guarantees, now more than ever is the best time to take fascinating places. In fact, the growth a relaxing and enriching vacation with Viking River Cruises — rate of river cruising is 23.4% per The World’s Leading River Cruise Line… By Far®. annum—more than three times that of ocean cruising. If your clients like For more information, or to make a booking, call 877-668-4546 the convenience of ocean cruising, or go to vikingrivercruises.com/agents. they will love river cruising because the benefits include: WHY SELL VIKING? • Comfortable, intimate ships the answer is in the numbers... • Spacious, river-view staterooms

• 99.8% of guests who sailed with Viking in 2007 • All-inclusive packages rated us as having far exceeded, exceeded or met expectations. Satisfied guests means more repeat • Daily shore excursions, sailing directly bookings. into the heart of every destination • $999 is the price of an incredible 8-day 2009 European river cruise with Viking. All-inclusive EUROPE � RUSSIA � CHINA pricing translates to a more value-packed vacation. • 10 seconds is the average amount of time in which 72% of calls to Viking are answered. Because your time is valuable, you shouldn’t have to wait. • $1,040 is the average commission earned by travel agents per Viking reservation in 2008. With only one call to book your clients entire vacation…now that’s easy money. Viking ships are second to none. They are Scandinavian in design, with open, airy interiors and spacious staterooms with outside river views.

In Russia, we fully renovated Viking Surkov in 2008 and then the Viking Kirov in 2009 — making these the very best river THE WORLD’S LEADING RIVER CRUISE LINE...BY FAR® cruise ships in the country. And in China, the stunning Viking Century Sun, which accommodates more than 300 guests on There has never been a better time to experience river cruising five decks, is the finest ship on the Yangtze River. To allow your past ocean cruise passengers a chance to try this wonderful product, we have created an Ocean We are also pleased to announce the latest arrival of a legend- Cruisers Savings that is combinable with our Spring Booking Discount. For itinerary details and agent benefits, ary ship — appropriately named Viking Legend. This state-of- register today on our new Travel Agent Portal; vikingrivercruises.com/agents. the-art ship, debuting on our popular Grand European Tour itinerary this year, is designed with an innovative propulsion system, which provides a smooth and exceptionally quiet ride. Ocean Cruisers Savings of $1,000 per stateroom — PLUS — Viking’s Spring Booking Discount Offers expire March 31, 2009. To make a booking call 1-800-510-5835.

Note: Request offer code 38T for discounted cruise fares and pay in full at time of booking. Offer valid on new bookings only as of 3/16/09. Spring Booking Discount varies by itinerary and stateroom category and is only combinable with Ocean Cruisers Savings or Past Guest Travel Credit. Ocean Cruisers Savings valid by providing the ocean cruise line, month, year, and destination that your clients [ 16 ] ADVERTISEMENT sailed at time of booking and is only combinable with Spring Booking Discount or Referral Rewards Credit. Further restrictions may apply; call for details. Viking River Cruises reserves the right to revise pricing or dates throughout the season. Offers expire 3/31/09. CST# 2052644-40 [ GLOBUS ] WHILEWHILE MOSTMOST Dear Valued Travel Partners, COMPANIESCOMPANIES AREARE I want to take this time to reach out directly to one of the most vital and important parts of our business: you. We are firmly committed to your success and see it as integral to our business. That is why when other companies are making cuts, we are making commitments. MAKINGMAKING CUTCUTSS,, Continuing to Build Consumer Confidence. Much has been made recently of how consumer confidence has been affecting people’s WE’RE MAKING spending. So we, at the Globus family of brands, are working tirelessly to maintain the WE’RE MAKING confidence of your customers. We have programs to ensure your clients book their travel with an assurance of price and delivery, and we have created a steady stream of motivating offers to keep your clients traveling. CCOOMMITMENTMMITMENTSS.. Guaranteed Peace of Mind. Book your clients with the certainty that they will get the best prices and the best service available. As you work to get your clients committed to travel clients. And our sales team is more committed than • Guaranteed Air Pricing means for only a $250 air deposit, your clients lock in air pricing even if fares increase. in 2009, we’re upping our commitments to you. For ever, reaching out to you in person. Couple all that • Book a Guaranteed Departure and that departure will go. It’s that simple. See a full listing on our agent website at starters, our new air guarantee gives you and your with $11 million in consumer protection—the only www.globusfamilypartner.com clients’ peace of mind when securing air through true protection plan for your clients, not the bank— • Simple promotions that are easy to understand and easier to qualify for. us. Plus, we offer the widest choice of true guaranteed and you have a partner that you can trust, now and departures. Promotions? No problem. With just our forever. To book your clients on any Globus family of Service to Match Yours. We understand. You work tirelessly to cultivate relationships, build business and deliver memorable experiences. We work just standard deposit, you secure a reduced price for your brands vacations call 800.221.0090. as hard to treat you and your clients to the greatest travel experience in the business. That’s why travel agents recommend the Globus family of brands five times more than our nearest competitor.

Continuing the Conversation. Travel agenTs recommend The globus family of brands * We listen, learn and share. On our Travel Agent Portal we deliver customizable marketing materials and personalized email 5x more Than our nearesT compeTiTor. marketing. Great insights can be gleaned from our Travel Agent Explorer eNewsletter and our Sales Team email. Plus we are available for direct, personal support by either phone or email.

You have our commitment and our appreciation. Please visit us at www.globusfamilypartner.com for all the latest from the Globus family.

Sincerely,

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[ 18 ] ADVERTISEMENT *2008 Ipsos Brand Awareness & Image Study

08GVI10794_TW_mag size_3/16.indd 1 1/5/09 9:45:08 AM [ TRAFALGAR ]

Trafalgar’s Travel Agent Rescue program is designed to help 3. Take Action cruise-selling travel agents sell destination-rich escorted tours to clients who have previously “sampled” destinations on Call 800-626-6604 to talk to Trafalgar’s Inside Sales team. Visit cruises. By expanding your product line, taking advantage of www.trafalgartours.com or www.trafalgartours.com/rescue higher commissions and limited “non-commissionable” com- to view a host of materials which will assist you in learning ponents, Trafalgar’s Travel Agent Rescue program allows you more about Trafalgar. to increase your revenues during this time of economic un- certainty. Additionally, Trafalgar’s record customer satisfaction levels, co-branded CRM programs and top level service are designed to increase customer retention and repeat business. Dear Travel Agents, The current economic downturn has negatively impacted the travel industry. Consumers have As a successful cruise-selling agent, you can earn higher less discretionary income and many cruise companies have slashed prices to ll their ships. commissions from your existing clients in just three steps: This means you have to work MORE to sell MORE cruises to maintain your income. Your pro ts are not currently a reward for your endeavours. Trafalgar has an easy solution for you. This is an 1. Seize This Opportunity! invitation to assist you—earn more in today’s business environment. – Expand your sales to include more escorted tours. CLIA studies cite a significant number of international cruise The Solution clients return within one year to 18 months to tour countries – With Trafalgar your clients are ensured a great time. We are the destination experts— visited on a cruise. Despite sampling destinations, the Why opportunity still exists for your clients to go back and really running a 98% client satisfaction rate over the last decade. You will also earn more with our high experience these destinations on a Trafalgar tour. In 2009, yielding product. by working together, let Trafalgar complete your clients’ How – Cruise and tour clients are the same. All you need to do is start introducing escorted experience. tours to clients you already have in your database. We have the tools and the expertise to bring more to your bottom line. To begin, all you need to do is order our Travel Agent Rescue Trafalgar’s statistics show the average cruise and tour client Pack today. We will send you a step-by-step guide on how to earn more in today’s business profiles are identical, and these same clients often buy both environment. cruises and tours. If you are only selling cruises to your clients there is an increased possibility you are missing out on extra Take the rst step towards a prosperous 2009 together. sales and revenue opportunities.

2. Become A Trafalgar Expert TOURING high customer satisfaction + Paul Wiseman President, Trafalgar Tours Trafalgar is committed to developing training programs and high profit tools that allow their Travel Agent partners to easily obtain the • Statistics show if you’ve sold a Holland America, information you need to take action and successfully sell Princess, Celebrity, RCL or NCL cruise 8 days or its tours: longer to your clients they will be ideally suited to • District Sales Managers / Sales Support Staff take a Trafalgar tour • Client Collateral • Trafalgar does not slash prices to fill seats – the • Webinars price in the brochure is the price the client pays • eLearning • You need to sell far fewer tours than cruises to be successful • Travel Agent Website • The average commission made on a Trafalgar 14- • Online Booking Engine day tour is $930 per couple! • Co-branded Customer Relationship Management Programs To order your Travel Agent Rescue Pack visit www.trafalgartours.com/rescue or call 800-626-6604 [ 20 ] ADVERTISEMENT MERCURE HOTELS PRESENT

The brand is growing.

Accor brand Mercure refocuses on the basic principles that In 2009, with its new “Cups & Tastes” offering — a selection make this midscale brand a success. Mercure enlarges its of single-estate teas and coffees — Mercure creates an offering, based on the Pure Pleasures concept; undertakes innovative and extended palette of new savors, which are communication actions; and launches an ambitious associated with unique moments of wellness and pleasure, development of its network. and are categorized according to taste criteria to help customers choose. Mercure Wöhrdersee Nürnberg – Germany ©Phillipe Wang

For more information, go to www.mercure.com.

Mercure Point Hotel Edinburgh – UK ©Marc Bertrand Reaffirming the midscale positioning of the brand Mercure holds an essential place in the history and development of the Accor Group. Over the past 30 years, the Mercure network has grown considerably, and as of December 31, MERCURE 2008, included 684 hotels in 51 countries. Over the last advantages few years, Mercure has also taken a proactive approach to renovating and reimaging style with warm tones, attention to Mercure is committed to strengthening its prime posi- lighting, authentic materials, classics revisited. The rooms also tion in the Accor brand portfolio. Our ambition is to include all modern connection systems. further enrich the network with more than 150 hotels by 2012, thus confirming Mercure’s position as an essential player of the hotel sector. Reinventing ourselves with Pure Pleasures Mercure has decided to innovate and renew its service This growth will be implemented on new markets offering. such as China, India, Vietnam and Slovakia, but also by extending the network in key countries such as the With 25 years of success, Grands Vins Mercure (high-quality United Kingdom, Germany and Italy. wines at reasonable prices) contributes significantly to the Mercure advantages and bookings renown of Mercure hotels. Saluted by the winemaking and • Commission payment guaranteed oenology professionals, the Grands Vins Mercure offering, • A dedicated customer care: [email protected] supported by the know-how of the Echansons, has success- • One single GDS code with seamless access: RT GRANDS VINS MERCURE fully adapted to new consumer habits. Today, the Grands Vins • Internet access: mercure.com > travel agents We believe fine wines taste even finer when the price is palatable. Mercure winelist is available in 15 countries. And with the Grands Vins Mercure collection, those classic vintages will even leave a pleasing aftertaste in your wallet.

To book: one single GDS Code with seamless access: RT [ 22 ] ADVERTISEMENT Internet access: www.mercure.com > Travel Agents

TRAVEL WEEKLY DOSSIER CLIENT PRODUIT OUVERT LE DATE NOM INTERVENANT BEST OF EUROPE ACC1236 ACCOR MERCURE 14/01/2009 20/01/2009 ANN TRAVEL WEEKLY 209x273 - EXÉ CATHERINE 209L x 273H novotel.com [ NOVOTEL PARIS TOUR EIFFEL]

The Trendsetter of Paris Modern and cozy, the Novotel Paris Tour Eiffel blends efferves- Fine Flavors cence and discretion. Every day, our staff warmly welcomes The Benkay, recognized as excellent by the most well-known guests into our elegant and seductive hotel. Our special gastronomic guides, embodies the quintessential Japanese attention to detail makes a stay at our hotel more than just aesthetic of beauty known as “wabi-sabi.” Guests can enjoy pleasant — it’s a truly alluring experience. the dinner menus created by the best chefs in the art of finest Photos : © Fabrice Rambert - © Stéfan Kraus. Japanese gastronomy in Paris. Novotel Paris Tour Eiffel – France ©Fabrice Rambert For more information about Novotel Paris Tour Eiffel, go to www.novotel-paris-convention.com.

Novotel Paris Tour Eiffel – France ©Fabrice Rambert 3150 * B&B Welcome, in the heart of your wishes... In the heart of your desires Paris, the Seine, The Eiffel Tower and Novotel — four references Paris, the Seine, the Eiffel Tower and Novotel... four names representing excellence of excellence and quality. and quality. With these values, we’ve created the ideal spot to host your touristic stops or your business trips. 764 rooms, a fitness center with a swimming pool, Around these values, we have built the ideal place to welcome your professional and leisure groups. 2 restaurants with Benkay, one of the finest Japanese restaurant in Europe.

Culinary Envy Jump the queue and enjoy the amazing view of the city of lights from the most Parisian monument. € Meats, fish, sauces, aromatic herbs: a traditional French Special offer at 150 B&B including one night in a double room, breakfasts gastronomy full of culinary surprises. Our chef and his staff and free pass ticket to visit the Eiffel Tower. invite you to enjoy a moment of superior dining whenever you THE CONVENTION CENTER For any further information, please contact our reservation department: desire. With 3,000 square meters of modular multimedia [email protected] La Seine Bar space covering two floors, the Novotel Paris Eiffel Novotel Paris Tour Eiffel****

Tower accompanies you in the preparation, creation *Upon availability The Seine is not just a river, nor just a bar — it is the 61, quai de Grenelle - 75738 Paris Cedex 15 - France and success of your events. Floral decorations, cornerstone of the Novotel Paris Tour Eiffel. sound and light systems, signs, refreshments, not to Tel.: +33 (1) 40 58 20 00 - Fax: +33 (1) 40 58 24 24 mention security — our teams always demonstrate www.novotel-paris-convention.com Room Service a high level of service and make sure your meetings The room service team offers you a menu card and quality run smoothly. Our Atria charter guarantees your service, so you can fully enjoy fine dining in the privacy of your satisfaction. room.

[ 24 ] ADVERTISEMENT Designed for natural living

TRAVEL WEEKLY DOSSIER CLIENT PRODUIT OUVERT LE DATE NOM INTERVENANT BEST OF EUROPE NOV142 ACCOR NOVOTEL 13/01/2009 20/01/2009 ANN TRAVEL WEEKLY 209X273 - 01 CATHERINE 209L x 273H [ VISIT FLANDERS]

From the quiet canals of Bruges and Ghent to the hip fashion city of Antwerp, find out what the buzz is all about. The best thing to do in BRUSSELS is to sit on one of the Contact us for information on accommodations, contacts with terraces of the glorious Grand’Place, sip a beer, and let the local suppliers, high-resolution images, videos, DVDs and world float by. Then wander through one of our wonderful brochures. museums, rich churches or antique shops. End the day with a pot of steaming mussels and crisp fries — the ideal antidote Facts About Flanders for stress. • Easy to reach: 6½ hours from the East Coast. Daily direct flights to Brussels with major airlines. High-speed trains easily reach Brussels from Paris (85 minutes), London (1 hour, 51 minutes) and Amsterdam (2½ hours). • Language: English is widely spoken. • Price & accommodation: 50% reduced prices on Brussels Find Hotels rates on weekends and during the summer. • Focus on food: The land of beer, chocolate and waffles guarantees a culinary experience you will never forget. Flanders For more information visit www.visitflanders.us. North Sea HOLLAND Antwerp Bruges FLANDERS Ghent Mechelen Leuven Brussels GERMA N Y 2009 HIGHLIGHTS FRANCE BELGIUM

• May 10 — Cat Festival in Ieper. A jester tosses toy cats down from the belfry of Ieper on the From Brussels it is only 30 minutes by train to Ghent or second Sunday in May and in a parade scores of the hidden jewel Antwerp and only one hour to Bruges. Walk the cobblestoned floats and 2,000 actors enact the role of the cat in history, literature and folklore. of western Europe. streets of BRUGES, where medieval bridges cross romantic canals. In ANTWERP, the city of Rubens, shopping for the • May 29 — Holy Blood Procession in Bruges. latest designer clothes and hunting for diamonds can be both Annually since the year 1150, one of the great exciting and rewarding. In GHENT view what experts call one religious pageants in Europe, the Holy Blood of the most important paintings in the world, “The polyptic of Procession. the Holy Lamb” by the brothers Van Eyck. • June 2 — Opening of the Magritte Museum in Brussels. Be the first to visit the permanent www.visitﬂ anders.us Competitive pricing and a devotion to excellence home for a collection of about 150 paintings by All hotels, from small charming properties to international surrealist painter René Magritte. chains, assure that a quality experience awaits your clients. History and culture mingle with modern facilities, whether • July 1 & 3 — Ommegang Pageant. This is a historical evocation of the festival held in 1549 for it’s an 18th-century carriage house in Bruges furnished with Charles the Fifth, his son Don Philip, and his sisters, antiques or an ultra-modern hotel in Brussels. Suppliers are Eleanor and Mary. familiar with the American market and aim to please by doing their best to accommodate special requests.

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A unique blend of European flavors, a country of fascinating diversity, rich in history and culture… VISITING CROATIA 7UNESCO Europe as it used to be. World Heritage Sites Elegant Cruises offers many spring and summer sailings aboard their ships Andrea and Monet along the Adriatic Sea. “Beautiful Adriatic” is one of their best-selling cruises. www.elegantcruises.com

Welcome to Germany - where everything is possible: Explore the beautiful countryside by bike, dwell in city Trafalgar has several tours with Croatia; one of their adventures and a pulsating nightlife, indulge in a relaxing spa treatment or play a round of golf – enjoy Germany with best-selling is “Dalmatian Sunshine 2009” tour. all senses. Begin your journey at www.cometogermany.com/specialoffers and find great deals and packages to www.trafalgartours.com Germany. While you're at our website, sign up for a chance to win a FREE TRIP for two to Germany. Feel the spirit of a thrilling and active lifestyle in Germany. The travel destination.

Croatian National Tourist Office Hiker in the Elbe Sandstone Massif, Saxony ADVERTISEMENT (DZT/bopicture Björn Hänssler) [email protected] 800-829-4416 www.croatia.hr [ WORD JUMBLE: ALL ABOARD ] [ US AIRWAYS ] Directions: Rearrange the letters in each line to form a word. Then arrange the bracketed letters to solve the puzzle. US Airways serves Europe from A to Z. From Athens to Zurich, US Airways jets to the top spots Plus, flying with US Airways has other rewards, including across Europe. Whether your clients are interested in vacation Dividend Miles. Dividend Miles earned in the air can be packages or flights to any of Europe’s most popular destina- redeemed for award travel to more than 841 destinations 1. s e r p a n g s e — [ ] — — — — — — [ ] tions, US Airways offers comfortable, personalized service. worldwide through the Star Alliance™ network. So what interests you in Europe? The West End of London or the Left Bank of Paris? Abbey Road or Westminster Abbey? Windmills 2. l e v u a [ ] — — — — or gondolas? Wherever you or your clients plan to go, US Airways knows the continent, in the air or on the ground.

3. t o s a t i n — [ ] — — — — — Find out more by visiting www.usvtravelagents.com or calling 800-455-0123. 4. s p e r x e s [ ] — — [ ] — — — ENVOY 5. d r w o l [ ] — — — — There’s no place like Envoy. Introducing the all new Envoy, our transatlantic business call to and from Europe. With new, near 6. f a b e l o r f a d — — — — — — — — [ ] — lie-flat, fully adjustable seats, personal on-demand entertainment, restaurant-style dining and fine wines, you’ll arrive refreshed, relaxed and ready to go. Experience Envoy when you fly to our newest 7. r i t a n — — [ ] [ ] — destinations, Oslo, Birmingham and Tel Aviv, or any of the 23 European cities we serve nonstop from Answer: Philadelphia. To find out why there’s no place like Envoy, visit usairways.com/envoy. [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] Consider the destinations, which include the spots on nearly every traveler’s wish list. Your clients can choose from vacation packages to Belgium, London, Paris, Germany, Hint: From steam Amsterdam, Ireland, Italy, Portugal, Scotland, Spain, Stock- engine to high-speed holm and Switzerland. That covers a lot of territory — and so do the packages. Packages include round-trip air and hotel accommodations, and most also include a daily breakfast.

Are your clients more interested in air service? US Airways flies year-round to Amsterdam, Brussels, Paris, Dublin, Rome, London, Madrid, Milan, Manchester and Frankfurt. Seasonal service is available to Zurich, Stockholm, Athens, Barcelona, Glasgow, Lisbon, Shannon and Venice. And beginning spring 2009 we’ll add two more destinations to our seasonal service:

Oslo and Birmingham.

Seven Valley Train Crossing Victoria Bridge on the way to Strosphire, England

Answer : rail travel rail : [ 30 ] ADVERTISEMENT [ 31 ] Let US send them to Europe

You want your clients to get the most out of their European vacations, and, at US Airways Vacations, we’ve got what you need to get them off the ground. With vacation packages to their favorite destinations all over Europe, we’re making the trip as easy for you to plan as it will be for them to take.

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