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Department of Tourism, Major Events, Small Business and the Commonwealth Games CS5749 09/16

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Department of Tourism, Major Events, Small Business and the Commonwealth Games CS5749 09/16 Annual Report 2015-2016 Department of Tourism, Major Events, Small Business and the Commonwealth Games CS5749 09/16 ISSN 2201-2095 Public availability A PDF version of this annual report is available online at www.dtesb.qld.gov.au. © State of Queensland (Department of Tourism, Major Events, Small Business and the Commonwealth Games), 2016. Enquiries about this document are welcome via phone or mail: The Queensland Government supports and encourages the Queensland callers only: 13 QGOV (13 74 68) dissemination and exchange of its information. The copyright in this Outside Queensland: (07) 3404 6999 publication is licensed under a Creative Commons Attribution 3.0 Post: PO Box 15168, Brisbane City East Qld 4002, Australia Australia (CC BY) licence. Feedback The Department of the Premier and Cabinet is coordinating feedback on agency annual reports at www.qld.gov.au/annualreportfeedback. Under this licence you are free, without having to seek our permission, Interpreter statement to use this publication in accordance with the licence terms. The Queensland Government is committed to providing accessible You must keep intact the copyright notice and attribute the State of services to Queenslanders from all culturally and linguistically diverse Queensland as the source of the publication. backgrounds. If you have difficulty in understanding the annual report, you can contact us on either of the numbers above and we will arrange For more information on this licence, visit http://creativecommons. an interpreter to effectively communicate the report to you. org/licenses/by/3.0/au/deed.en The information contained herein is subject to change without notice. The Queensland Government shall not be liable for technical or other errors or omissions contained herein. The reader/user accepts all risks and responsibility for losses, damages, costs and other consequences resulting directly or indirectly from using this information. ii Annual report 2015–2016 Department of Tourism, Major Events, Small Business and the Commonwealth Games Contents Letter of compliance . 3 At a glance . 5 Tourism industry . 5 Small business sector and support. 5 Gold Coast 2018 Commonwealth Games . 5 Director-General’s overview. 6 Tourism and major events. 6 Small business . 7 Gold Coast 2018 Commonwealth Games . 7 Looking ahead . 8 Agency role and main functions. 9 Our purpose. 9 Our vision . 9 Our objectives for 2015–16 . 9 Our values. 9 Our department. 10 Tourism division. 10 Small Business division . 10 Business Online Solutions. 10 Office of Small Business. 11 Office of Commonwealth Games. 11 Our partners . 11 Organisational chart . 14 Executive Management Group . 15 Our corporate partners. 16 Delivering benefits for all Queenslanders . 17 Creating jobs and a diverse economy . 17 Delivering quality frontline services . 17 Protecting the environment. 17 Building safe, caring and connected communities. 17 Performance management framework. 18 Tourism and Events Development . 18 Business to Government Services . 18 1 Department of Tourism, Major Events, Small Business and the Commonwealth Games Annual report 2015–2016 Financial summary . 20 Statement of assurance 2015–16. 20 Operating result. 20 Income . 20 Expenses . 20 Administered funds. 21 Outlook for 2016–17 . 21 Statement of comprehensive income . 22 Statement of financial position . 23 Our performance . 24 Tourism and Events Development . 24 Business to Government Services . 29 Governance . 34 Integrity . 34 Governance committees . 34 Business and Corporate Partnership Board. 36 Management accountability and risk management . 36 Risk management. 38 Information management . 39 Workplace health and safety . 40 Our people. 41 Workforce profile . 41 Our diversity. 41 Our values. 41 Workforce planning and performance . 42 Financial statements for the year ended 30 June 2016. 44 Appendix 1: Statutory bodies . 72 Appendix 2: Boards and committees. 73 Appendix 3: Performance statement . 74 Appendix 4: Legislation administered . 76 Appendix 5: Compliance checklist . 77 Abbreviations . 79 Contacts and locations. 80 2 Annual report 2015–2016 Department of Tourism, Major Events, Small Business and the Commonwealth Games Letter of compliance 23 September 2016 The Honourable Kate Jones MP Minister for Education and Minister for Tourism and Major Events Level 22 30 Mary Street BRISBANE QLD 4000 Dear Minister I am pleased to submit for presentation to Parliament (by you on behalf of yourself, the Honourable Stirling Hinchliffe MP, Minister for Transport and the Commonwealth Games, and the Honourable Leeanne Enoch MP, Minister for Innovation, Science and the Digital Economy and Minister for Small Business) the Annual report 2015–2016 and financial statements for the Department of Tourism, Major Events, Small Business and the Commonwealth Games. I certify that this annual report complies with: • the prescribed requirements of the Financial Accountability Act 2009 and the Financial and Performance Management Standard 2009 • the detailed requirements set out in the Annual report requirements for Queensland Government agencies. A checklist outlining the annual reporting requirements can be found on page 77 of this annual report or accessed at www.dtesb.qld.gov.au. Yours sincerely Damien Walker Acting Director-General Department of Tourism, Major Events, Small Business and the Commonwealth Games 3 Department of Tourism, Major Events, Small Business and the Commonwealth Games Annual report 2015–2016 This page is intentionally blank 4 Annual report 2015–2016 Department of Tourism, Major Events, Small Business and the Commonwealth Games At a glance Tourism industry % .% in in of Queensland’s of gross state product jobs businesses exports $. million $ billion Queenslanders a day in overnight contributed to the businesses employed.
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