Supplier Delivery Manual Version 2 Contents 1.0 Introduction 4 2.0 Background 6 2.1 GC2018 Sports Program 7 2.2 Venue Phases 8 2.3 Accreditation 9 2.4 Vehicle Access Parking Permit (VAPP) 9 2.5 Master Delivery Schedule (MDS) 9 2.6 List of Venues 10 2.7 Vehicle Screening Area (VSA) 12 2.8 Keys to the Gate 13 2.9 Considerate Working Procedures 14 2.10 Smoke Free Environment 14 2.11 Radio Equipment 14 2.12 Games Route Network (GRN) 15 2.13 Games Route Network Summary 16 3.0 Preparing To Make Deliveries 18 3.1 Registering for Accreditation 19 3.2 Registering for a Vehicle Access Parking Permit (VAPP) 19 3.3 Registering for the Master Delivery Schedule (MDS) 20 3.4 Acceptable Vehicles 20 3.5 Prohibited and Restricted Items 20 4.0 Delivering To Venues 21 4.1 Delivery Windows 22 4.2 Vehicle Search Point (VSP) 22 4.2.1 Where access to a VSP is not possible 22 4.3 Using a Vehicle Access Parking Permit (VAPP) 23 4.4 Booking a delivery on the Master Delivery Schedule (MDS) 23 4.5 Applying tamper evident seals 23 4.6 Attending the VSP 24 4.7 Approaching the venue 24 2 Supplier Delivery Manual – Version 2 GC2018 4.8 Attending the Vehicle Permit Checkpoints (VPC) 24 4.9 Attending the VSA/PSA 24 4.11 Cancellations 26 4.12 Empty Vehicles 26 4.13 Urgent/Exceptional Deliveries 26 4.14 Personal Protective Equipment (PPE) 26 4.15 Chain of Responsibility (CoR) 27 5.0 Venue Information 28 5.1 Anna Meares Velodrome (QSV) 30 5.2 Belmont Shooting Centre (BEL) 32 5.3 Broadbeach Bowls (BLB) 34 5.4 Cairns Convention Centre (CCV) 36 5.5 Carrara Precinct (CAP) 38 5.6 Commonwealth Games Village (CGV) 40 5.7 Coolangatta Beachfront (COL) 42 5.8 Coomera Indoor Sports Centre (CSC) 44 5.9 Currumbin Beachfront (CUR) 46 5.10 Optus Aquatic Centre (GAC) 48 5.11 Gold Coast Convention and Exhibition Centre (GCE) 50 5.12 Gold Coast Hockey Centre (GHC) 52 5.13 Nerang Mountain Trails (NER) 54 5.14 Oxenford Studios (OXN) 56 5.15 Regional Village Cairns (RVC) 58 5.16 Regional Village Townsville (RVT) 60 5.17 Robina Stadium (ROB) 62 5.18 Southport Broadwater Parklands (SBP) 64 5.19 Townsville Entertainment and Convention Centre (TEN) 66 5.20 Vehicle Search Point (VSP) 68 6.0 Glossary of Terms 69 6.1 Glossary of Terms 70 3 Supplier Delivery Manual – Version 2 GC2018 1.0 Introduction 1. Introduction From 4-15 April 2018, the Gold Coast 2018 The main objectives for the Supplier Delivery Commonwealth Games (GC2018) will offer Manual are: 11 unforgettable days of world class sporting • To protect the venues and those within from competition. 18 sports, including the first harm. All delivery vehicles entering venues ever presentation of Beach Volleyball at will need to conform with compulsory a Commonwealth Games, and the largest GOLDOC security standards integrated para-sport program ever, will be presented in the first large-scale multi-sport • To manage the efficient and safe operations spectacle to be hosted in Australia for over of Games venues, including the schedule a decade. of all deliveries and collections. This includes ensuring personnel are in place to receive The Gold Coast 2018 Commonwealth Games goods and materials and any handling Corporation (GOLDOC) has been tasked with equipment required to assist with the the planning, organisation and delivery of loading and unloading GC2018 with a vision to stage a great Games This manual has been produced for in a great city leaving great memories and informational purposes only. Should you have great benefits for all. any specific queries or concerns about this GOLDOC has various Functional Areas with Supplier Delivery Manual, please contact your the Security and Logistics Functional Areas contracting GOLDOC Functional Area (FA). primarily responsible for vehicle delivery processes before, during and after Games-time. The purpose of this document is to inform stakeholders of the Supplier Deliver Manual and describe the processes needed to be taken to prepare and make delivery during Games-time. 5 Supplier Delivery Manual – Version 2 GC2018 2.0 Background 2. Background 2.1 GC2018 Sports Program An extravaganza of 18 sports, including the first ever presentation of Beach Volleyball at a Commonwealth Games, and the largest integrated para-sport program ever, will be presented in the GC2018 Competition Event Schedule: • Athletics (Marathon, Race Walks, Track and Field) • Aquatics (Diving and Swimming) • Badminton • Basketball • Beach Volleyball • Boxing • Cycling (Mountain Bike, Road Race, Time Trial and Track) • Gymnastics (Artistic and Rhythmic) • Hockey • Lawn Bowls • Netball • Para Powerlifting • Rugby Sevens • Shooting • Squash • Table Tennis • Triathlon • Weightlifting • Wrestling 7 Supplier Delivery Manual – Version 2 GC2018 2. Background 2.2 Venue Phases This Manual focuses on the access requirements for the Bump-In, Games Operations and Bump- Out periods detailed in the table below. Period Description Period when all required temporary overlay is installed in the venue. Overlay Build Access to venues is controlled by the GOLDOC Venue Delivery Overlay FA. Period when GOLDOC install equipment required, including Sport Equipment, Technology and Furniture, Fittings and Equipment (FF&E). Bump-In Access to venues is managed by GOLDOC and entry is dependent on compliance with a number of access controls. All deliveries must be booked through the Master Delivery Schedule (MDS) system. Operational period of use for venues. Access to most venues will require all ‘Keys to the Gate’. Please see the ‘Keys to the Gate’ section of this manual for further details. Games Operations (Lockdown) Delivery windows for venues will be determined by the GC2018 Competition Event Schedule and On-Venue activity which may vary on a day-to-day basis. Any changes made to Delivery Windows will be communicated via the MDS system. Period when GOLDOC remove all equipment, including Sport Equipment, Technology and Furniture, Fittings and Equipment (FF&E). Bump-Out Access to venues is managed by GOLDOC and entry is dependent on compliance with a number of access controls. All collections must be booked through the MDS system. Period when overlay is removed and remedial work is undertaken to return the venue to its original condition. Overlay Removal Access to venues is controlled by the GOLDOC Venue Delivery Overlay FA. 8 Supplier Delivery Manual – Version 2 GC2018 2. Background 2.3 Accreditation As part of the accreditation process, each applicant will need to provide a valid Contractors and Suppliers who require access identification document when picking up to Games venues during the accredited their accreditation from the Uniform and Lockdown period in order to provide goods Accreditation Centre (UAC). All identity or services to GOLDOC will be required to documents used in applications for submit accreditation applications. accreditation must be the same document used for accreditation collection. Applications for accreditation are only accepted from employers, organisations or ROs and ALOs will be able to submit applications groups who have been identified by GOLDOC for required personnel from 7 August 2017. as having a role in staging GC2018. The GOLDOC Accreditation FA will provide guidance on how to apply for accreditation. For workforce accreditation purposes, they are defined as ‘Responsible Organisations’ (ROs). The ROs will nominate an Accreditation 2.4 Vehicle Access Parking Liaison Officer (ALO) who will act as the Permit (VAPP) single point of contact for the GOLDOC GC2018 will be implementing a Vehicle Accreditation FA. Access and Parking Permit (VAPP) system, ALOs will be responsible for submitting all which will require all vehicles entering a applications for participants who require secure venue to display a valid VAPP. access to accredited venues (including any As one of the ‘keys to the gate’, all delivery third party/sub-contractor personnel). vehicles must clearly display a valid GC2018 ROs and ALOs are responsible for collecting Master Delivery Schedule (MDS) VAPP to gain the necessary data (including suitable access to venues. passport photos and scanned ID copies) and submitting it on behalf of each applicant. Please note: MDS VAPPs will only allow access to the appropriate loading and unloading All applicants must also undergo a zones at every venue – they do not provide background security check in order to obtain any parking privileges. GOLDOC accreditation. A background security check can include an 2.5 Master Delivery assessment of information relating to an individual’s identity, criminal history, a national Schedule (MDS) security assessment and where applicable, The MDS is a centralised scheduling system an immigration check. As part of this process, used to assign delivery slots at venues including personal information collected from applicants the Commonwealth Games Village (CGV) and will be provided to external partner agencies to ensure non-screened deliveries are scheduled to conduct checks on applicants, assist in for inspection at the Vehicle Search Point (VSP). determining their suitability to participate The online system, which will be managed by in GC2018, and where applicable liaise with the Logistics FA (LOG), will be used to control the Australian Government Department of the flow of delivery vehicles requiring entry to Immigration and Border Protection (DIBP) for venues and to ensure the necessary resources immigration purposes. and handling equipment are on-site to assist with loading and unloading. 9 Supplier Delivery Manual – Version 2 GC2018 2. Background 2.6 List of Venues A list of venues