GC2018 Benefits

GOLD COAST

GC2018 benefits

WORKING DRAFT V.21 June 2018

DR AFT Copyright Council of the City of Gold Coast 2016 2

CONTENTS

City Benefits Catalogue 5 Project Links to City Benefits 7 Gold Coast Health and Knowledge Precinct 12 Commonwealth Games Village 14 Study Gold Coast 16 Business, Trade and Investment 18 Private Sector Investment in the City 20 High Performance Sport Attrraction 22 Beach Nourishment 24 Digital City 26 Spatial Information Sharing 28 Gold Coast Media Centre 30 City Reputation 32 City Presentation 34 Commonwealth Walkway 356 Arts and Culture Program 38 Village Roadshow Soundstage 9 40 Gateway Public Art 42 Public Art Commission – The Commonwealth Star 44 Yimbun and Muyum Art Project 46 Elite Cricket - Metricon Stadium 48 Kurrawa Terrace 50 Visitor Servicing 52 Be My Guest 54 Inclusive and Accessible Tourism 56 Food Waste Recycling Trial 58 Travel Behaviour Change 60 Safety Camera Network 62 Joint Emergency Services Coordination Centre 64 Eat Safe Gold Coast 66 Active Transport Infrastructure 68 Gold Coast Light Rail Stage 2 70 City of Gold Coast Volunteer Program 72 City Road Infrastructure 74 Gold Coast Aquatic Centre 76 Broadbeach Bowls Club 78 Broadwater Parklands Stage 3 80 The GC2018 Mangrove Deck 82 Gold Coast Sports Precinct 84 Coomera Indoor Sports Centre 86 Gold Coast Squash Centre 88 Gold Coast Cycle Centre 90

Gold Coast Hockey Centre 92

INTRODUCTION

The Opportunity

From 4-15 April 2018, the Gold Coast 2018 Commonwealth Games showcased 11 days of world class sporting competition.

The XXI Commonwealth Games was the first large-scale multi-sport spectacle to be hosted in Australia for over a decade and the first in a regional city.

GC2018 was our once-in-a-generation opportunity to embrace the excitement, enthusiasm and community interest in the Commonwealth Games. But the Commonwealth Games was about more than a world-class sporting competition. Through the Games, the Commonwealth Games Federation aimed to:

“... attract and build on public, private and social partnerships that widely benefit Commonwealth athletes, sports and communities.”

GC2018 Partners [Australian Government, Queensland Government, City of Gold Coast (City) and the Gold Coast 2018 Commonwealth Games Corporation (GOLDOC)] worked together to ensure the Gold Coast, Queensland and Australia were set to experience an economic and social uplift through activities such as:

• venue and infrastructure development • precinct improvements around key venues • improved skills and opportunities for business • international competition for our Australian athletes • increased tourism and event attraction • community celebrations.

SOCIAL TRIPLE BOTTOM LINE ECONOMIC ENVIRONMENTAL Engaged, inclusive Each project has been reviewed in line with a comprehensive Economic uplift Protection of the natural and accessible community approach to sustainability to ascertain the potential quantitative environment and qualitative benefit measures. Job creation Recognition and promotion Citizenship – volunteering, I Avoided cost of the city’s natural community pride environment City reputation Healthy and safe community Reduce pollution City productivity Enhance resident and guest experience Reduce waste generation Diversify economy 5

CITY BENEFITS CATALOGUE

A1B1 The Gold Coast Health & Knowledge Precinct will facilitate city B A1S4 Our city’s international profile will increase so we attract more visitors, trade S transformation into a diversified knowledge based economy and investment

B A1S5 GC2018 will boost the economic value of events in the city before and after A1B2 We attract more international students to the city S the Games

B A1S6 A1B3 GC2018 provides an economic return to the city The Gold Coast is recognized as a premier event destination S

B A1S7 A1B4 We experience an increase in employment in the city GC2018 inspires greater levels of customer service on the Gold Coast S

B A1S8 A1B5 We retain and protect our enduring natural assets Our sport and recreation industry is sustainable S

S * A1S9 A1S1 The city’s reputation is enhanced We are a digital city S

S A1U1 A1S2 We build our cultural sector Businesses are provided with new skills and training opportunities U

A1S3 S A1U2 GC2018 infrastructure provides an economic return to the city We have a reduction in waste to landfill U

City Benefits were agreed by the City of Gold Coast Executive Leadership Team: September 2015 • A1S9 – New benefit endorsed by PCG: July 2016 6

CITY BENEFITS CATALOGUE

A2B1 As Gold Coasters, we are engaged citizens who advocate for our city B

We accelerate travel behavioral change, getting people out of their A2S1 S cars T A R G E T

A2S2 Our Gold Coast community are healthier and happier S B Breakthrough – A level of benefit only achieved through innovations commensurate with leading international practice

A2S3 S S Stretch – An achievable level of benefit that is a significant improvement We are a safe city on business as usual.

U Business as Usual – The level of benefit that you would expect from the

A2S4 We have more options for active travel and public transport S delivering of the event.

A2S5 We have an increase in volunteer participation and retention S

A2U1 Our community and visitors can enjoy the use of GC2018 infrastructure U

PROJECT LINKS TO CITY BENEFITS

A1B1 A1B2 A1B3 A1B4 A1B5 A1S1 A1S2 A1S3 A1S4 A1S5 A1S6 A1S7 A1S8 A1S9 A1U1 A1U2 A2B1 A2S1 A2S2 A2S3 A2S4 A2S5 A2U1

Health & Knowledge Precinct ♦ • • • • • Commonwealth Games Village ♦ • • • • • • • Study Gold Coast ♦ • • • • Business Trade & Investment • • • ♦ Private Sector Investment • ♦ • • High Performance Sport Attraction • ♦ • ♦ Beach Nourishment ♦ Digital City Outcomes • • • • • • • ♦ • Spatial Information Sharing • • • ♦ Gold Coast Media Centre • • • ♦ • • City Reputation • ♦ • • City Presentation ♦ • • Commonwealth Walkway • ♦ • • • City Arts and Culture Program • • ♦ • Village Roadshow Sound Stage 9 • • • ♦ • • • Gateway Public Art • ♦ • Commonwealth Star • ♦ • Yimbun & Muyum Art Project • ♦ • Elite Cricket – Metricon Stadium • • • ♦ • • • • • Kurrawa Terrace • • • • ♦ • Visitor Servicing • • • • • ♦ • • Be My Guest • • • • • ♦ • • Inclusive and Accessible Tourism • • • ♦ • Food Waste Recycling Trial • • ♦ Travel Behaviour Change • • • ♦ • Safety Camera Network • • • ♦ Joint Emergency Services Coordination Centre • • • • ♦ Eat Safe Gold Coast • • • ♦ • Active Transport Infrastructure • • • ♦ Gold Coast Light Rail Stage 2 • • • • • • ♦ City of Gold Coast Volunteer Program • • • ♦ ♦ Primary benefit alignment • Secondary benefit alignment

PROJECT LINKS TO CITY BENEFITS

A1B1 A1B2 A1B3 A1B4 A1B5 A1S1 A1S2 A1S3 A1S4 A1S5 A1S6 A1S7 A1S8 A1S9 A1U1 A1U2 A2B1 A2S1 A2S2 A2S3 A2S4 A2S5 A2U1

Road Infrastructure • • • • ♦ Gold Coast Aquatic Centre • • • • • • ♦ Broadbeach Bowls Club • • • • • • ♦ Broadwater Parklands Stage 3 • • • ♦ The GC2018 Mangrove Deck • • • ♦ Gold Coast Sports Precinct • • • • • • ♦ Coomera Indoor Sports Centre • • • • • • ♦ Gold Coast Squash Centre • • • • • • ♦ Gold Coast Cycle Centre • • • • • • ♦ Gold Coast Hockey Centre • • • • • • ♦

♦ Primary benefit alignment • Secondary benefit alignment

GOLD COAST HEALTH AND KNOWLEDGE PRECINCT

The Gold Coast Health and Knowledge Precinct (GCHKP) was the marquee Gold Coast 2018 Knowledge-based industry attraction and incubation is critical to the city, region and the State’s long- Commonwealth Games (GC2018) legacy project and was set up to reshape the city’s economy and term economic sustainability. The subsequent collaborative investment will accelerate the creation of redefine the Gold Coast’s future. jobs, attract a talented workforce and provide recognition of the city’s thought leaders and innovators.

The 200-hectare precinct located at Parklands in Southport encompassed over $5 billion in The Village accommodated 6,600 athletes and team officials in the lead up to and during GC2018. The infrastructure development, including the $1.76 billion Gold Coast University Hospital, Griffith University, development includes a new permanent mixed-use residential community for more than 1200 dwellings Gold Coast Private Hospital, $550 million Commonwealth Games Village, Gold Coast Light Rail (G:link) and another 9.5 hectares of development ready land to support future knowledge based businesses. and major road upgrades. After GC2018, the precinct will become a vibrant mixed-use community with 9200 jobs already linked to Designed to encourage collaboration between our allied health facilities and research institutions, to the site and the potential for over 11,000 more. Construction of the Commonwealth Games Village was foster an entrepreneurial ethos and attract internationally recognised researchers, the precinct currently completed in October 2017. New commercial development within the precinct will start in early 2019. enables university students and staff to train, interact and research in a modern, cutting-edge The Commonwealth Games Village was the catalyst for accelerating the long-term vision for the Health environment. The Gold Coast University Hospital and Gold Coast Private Hospital (adjacent to the and Knowledge Precinct. expanding Griffith University campus) are already encouraging research and development, facilitating technology commercialisation and attracting skilled workers. It is assumed the parklands PDA 9.5ha greenfield land is fully built out by 2026.

BREAKTHROUGH BENEFIT: FACILITATE THE CITY’S TRANSFORMATION INTO A DIVERSIFIED KNOWLEDGE BASED ECONOMY

Economic uplift Job creation Diversify economy* Stronger partnerships

Stronger partnerships between City of Increase in Gross Regional Increase in jobs in Growth in the knowledge BENEFIT MEASURE Gold Coast, Griffith University and Product per capita knowledge economy economy Gold Coast Health Service

4,800 jobs created 2019 - $51,488 GRP / capita 26,242 TARGET in less vulnerable industry by 2026 2023 - $55,281 GRP / capita sectors by 2026 Formalised partnership between CoGC, GU, GCH and QLD Gov by 2017

9,200 jobs created REALISATION 2015 - $48,559 GRP / capita Establishment of a precinct delivery as at June 2016 team by 2017

*Contributes to corporate risk mitigation

COMMONWEALTH GAMES VILLAGE

The Gold Coast 2018 Commonwealth Games Village was home for 6600 athletes and officials during The residential development was supported by a 5840 square metre retail precinct consisting of a their stay on the Gold Coast in April 2018. supermarket and 17 retail and dining outlets.

The redevelopment of the 29 hectare ‘Parklands’ site for the GC2018 Games Village was one of the The construction project was completed in October 2017 to allow for the Games Village fit-out with most significant urban projects ever undertaken on the Gold Coast. permanent residential tenancy for approximately 2500 people expected from January 2019.

Centrally located in the Gold Coast Health and Knowledge Precinct, the Games Village is a The development of the Parkland site was the catalyst for accelerating the long term vision for the Gold contemporary mixed-use development that delivered a broad range of new public infrastructure as a Coast Health and Knowledge precinct. There were also a range of shorter term benefits directly legacy, including a seven hectare regional park with recycled water irrigation, regional storm-water associated with the construction project, including local supplier contracts and associated economic systems, new roads, upgraded regional waste water trunk infrastructure, future development lots, uplift, local jobs generation, sustainable construction practices and indigenous employment and training Village Heart urban plaza and ‘state-of-the-art’ telecommunications infrastructure. The development opportunities. also targeted high standard environmental and accessibility outcomes. The Commonwealth Games Village was a new project that was enabled by GC2018. Built at a cost of approximately $550 million the project consisted of 1252 dwellings configured in 18 apartment buildings and 82 townhouses.

STRETCH BENEFIT: FACILITATE THE CITY’S TRANSFORMATION INTO A DIVERSIFIED KNOWLEDGE BASED ECONOMY

Economic uplift Job creation Protection of the Natural Reduced Pollution and Waste Engaged, inclusive and Environment accessible community

Enhanced equitable access and Contract numbers and values An increase in employment Maintain or increase in Reduce construction waste to BENEFIT MEASURE Indigenous employment & awarded to local business during construction EnviroDevelopment rating landfill training

60% of construction waste Majority of contracts let to diverted from landfill Enhanced equitable access and 5,093 total jobs EnviroDevelopment TARGET maximise local industry Indigenous employment & (1,619 direct & 3,474 indirect) 6 Leaf 20,000+ kilolitres of recycled participation water used instead of potable training water /annum

52% of games village contracts awarded to 56 Gold Coast EnviroDevelopment 6 Leaf companies valued at $158 million Liveable Housing Design - Gold Level (6 Leaf - Ecosystems, Waste, 90% of construction waste REALISATION 41% of contracts awarded to 49 Community, Materials, Energy & Waste) recycled 16,105 tonnes (as at Indigenous impacts – 15 SEQ companies (exc. Gold April 2017) (6 Star green star rating businesses, 128 jobs & 8063 Coast) valued at $178.3 million as at April 2017) hours of training (April 2017).

(as at April 2017)

AWARDS Gold Coast Urban Design Awards – Excellence in design 2017 / Helen Josephson award for urban design leadership 2017 Queensland State Government / Australian Urban Design Awards – Minister award for urban design 2017

STUDY GOLD COAST

The Gold Coast is establishing an international reputation as an education city, with education and domestically and internationally. Study Gold Coast’s strategic plan (2016-2020), strategy three, training providers offering a world-class education alongside the Gold Coast’s enviable lifestyle. The highlights three key initiatives resulting from the GC2018 opportunity. City of Gold Coast is partnering with education provider Study Gold Coast, Queensland Government, • Targeting media from Commonwealth Nations to ‘tell a new Gold Coast story’ focused on Australian Government, business and industry to invest in an enduring education and workforce legacy education and training opportunities in the city. This was supported in the lead up to the Games beyond the Gold Coast 2018 Commonwealth Games (GC2018). by familiarisations, collateral and stories for relevant media outlets The education and training sector contributed approximately $1.4 billion to the Gold Coast economy in • Inspiring local Gold Coast high school students, (year 11), through an incentivised study and 2014-15 and includes three universities, TAFE Queensland Gold Coast and a large number of private volunteer program. Over the next three years, one thousand students will be able to complete vocational and English language colleges. Employment in the Gold Coast education sector grew 10 per their tertiary studies on the Gold Coast while gaining work experience in areas such as cent per annum in the previous three years from 18,900 people in 2013 to 24,500 in 2016. hospitality, sports management and event management, leveraging from their training as a GC2018 volunteer where they gained invaluable work experience during the Commonwealth The Gold Coast’s universities include Griffith University (official GC2018 partner), Bond University and Games. Southern Cross University. • Enabling Study Gold Coast member institutions with the option to offer students from Study Gold Coast is membership based and represented by a Committee, chaired by former Commonwealth Nations the opportunity to study on the Gold Coast during the Commonwealth Queensland Premier Rob Borbidge AO. Institutional members include Southern Cross University, Games, be appointed student ambassadors and enjoy a unique Gold Coast experience during Griffith University, Bond University and TAFE Queensland Gold Coast. Study Gold Coast aims to their stay. position the Gold Coast’s education and training sector as one of the city’s fundamental economic Study Gold Coast Program has been enhanced because of GC2018. pillars. As the peak industry body, it promotes and unites the industry, growing student numbers

BREAKTHROUGH BENEFIT: WE ATTRACT MORE INTERNATIONAL STUDENTS TO THE CITY

Economic uplift Job creation Diversify economy* City Reputation

Increase the overall contribution Increase international students Increase employment in “City Ranking” improvement in BENEFIT MEASURE of the education and training on the Gold Coast education and training sector Reptrak Reputation Report sector

34,185 international students 41,300 jobs in education and Growth at or above the national Increase in international TARGET by 2024 training sector by 2024 average reputation ranking

Reptrak rating in 2014 19,185 international students 24,500 jobs in education and $1.4 billion value-add in 2015 43 out of 100 REALISATION in 2014 training sector in 2016 To be re-measured in 2017 and 2020

*Contributes to corporate risk mitigation

BUSINESS, TRADE AND INVESTMENT

The Gold Coast 2018 Commonwealth Games (GC2018) Business, Trade and Investment Program around the world and provide a platform for the city to raise its global profile and reposition its reputation (GC2018 BTIP) focused on maximising the business opportunities available as a result of the GC2018, from a tourist destination to one that is innovative and forward thinking. including investment attraction, procurement, supply chain engagement, business development, skills Trade and Investment Program development, export and trade and partnership collaboration through a range of initiatives. The Trade and Investment Program leveraged trade and investment opportunities for the city before, Three key sub-programs contributed to ensuring opportunities to leverage GC2018 were maximised: during and after GC2018. This was achieved through a targeted inbound and outbound mission Procurement and Business Development Program program based around business and industries where the Gold Coast has a significant competitive advantage, specific supply chain needs and where investment opportunities are apparent. Key The primary purpose of the Procurement and Business Development Program was to increase local programs included Gold Coast House hosting space and Gold Coast Showcasing Program. business participation in GC2018 related procurement opportunities by building business capacity, shortening supply chains and creating awareness of opportunities. An International Plan also formed a key component of this program and outlined inbound and outbound activities to assist Gold Coast companies to develop and enter new markets to generate export sales as Mayor’s Business Reception well as identifying opportunities for inward investment. In the lead up to GC2018 a strategic approach to The Mayor’s Business Reception hosted by Mayor Tom Tate included attendance from Councilors, Commonwealth Nations was taken, specifically targeting UK, India, Canada, Singapore, Malaysia and senior Council executives, city business leaders and VIP games guests at an iconic Gold Coast PNG. destination. The purpose of the event was to welcome senior business and Government leaders from The Business Trade and Investment Program has been enhanced because of GC2018.

BREAKTHROUGH BENEFIT: GC2018 PROVIDES AN ECONOMIC RETURN TO THE CITY

Economic uplift Economic uplift Economic uplift City Reputation City reputation

CoGC contracts awarded to local GC2018 contracts awarded to Reptrak ranking for ‘Favorable BENEFIT MEASURE Value of exports businesses local business Environment for Business’

Maintain the value of GC2018 Double the Gold Coast export 80% of CoGC contract awarded TARGET contracts awarded to local Increase ranking base by 2023 to local business by 2018 Increased international business investment from Commonwealth Nations Reptrak rating in 2014 June 2016 - 76% of CoGC Aus 13 of 16 $1.8 billion in 2012 43.6% of GC2018 contract REALISATION contracts awarded to local values awarded to local business G8 49 of 100 $1.9 billion in 2014 business as at August 2016 To be re-measured in 2017 and 2020

PRIVATE SECTOR INVESTMENT IN THE CITY

The benefits from the Gold Coast 2018 Commonwealth Games (GC2018) will be realised Jupiters Hotel and Casino). Now completed, a six-star tower hotel forms part of the precinct’s citywide for years to come, with private sector works contributing significant investment prior to transformation which also included the refurbishment of the property’s existing facilities ahead and post GC2018. of the 2018 Commonwealth Games.

Sunland Group, one of the Gold Coast’s largest developers, currently has more than $3 billion of The $1 billion Empire Industrial Estate is under construction and being positioned as a major development in the pipeline for the Gold Coast post GC2018, including the $1.1 billion Lakeview hub of activity at the Yatala Enterprise area, the city’s industrial engine room. The new 127 project on Bermuda Street, the $700 million Greenmount Resort development and $200 million hectare industrial hub will ultimately comprise approximately 250 buildings and provide up to Hedges Avenue tower. 5000 new jobs.

Other developments in the Gold Coast pipeline include: The Gold Coast’s retail offering was expanded ahead of GC2018, with Pacific Fair and Robina Town Centre both receiving an extensive redevelopment, attracting a new standard of retail • $1.2 billion Spirit Tower at Surfers Paradise by Forise offering to the city. Works have begun on Coomera Town Centre, a $1 billion shopping • Orion Tower at Surfers Paradise by Melbourne based developer Orion precinct, to be constructed over the next 20 years. Once complete the Centre will be one of the • Imperial Square, a four-tower development in Surfers Paradise by Sydney based city’s largest shopping complexes. developer Ralan. • $1 billion Jewel, a three-tower development in Surfers Paradise by Wanda-Ridong. The Gold Coast Airport is preparing for a $300 million upgrade which is designed to double the Airport’s existing capacity to cope with an expected 16 million passengers annually by 2031. A multi-billion masterplan has been put in place for The Star Entertainment Group (formerly Construction has been postponed to commence post GC2018.

STRETCH BENEFIT: GC2018 PROVIDES AN ECONOMIC RETURN TO THE CITY

Economic Uplift Job Creation City Reputation City Reputation

GDP related to construction Number of jobs in the BENEFIT MEASURE Enhance city reputation industry in the city construction industry

Maintain GDP related to Maintain the number of jobs in Increase city ranking for TARGET construction industry post the construction industry post An improvement in Developer “Infrastructure” in Reptrak GC2018 in the city GC2018 and Investor confidence in the city.

Reptrak rating in 2014 – 12th REALISATION Realisation post GC2018 Realisation post GC2018 To be re-measured in 2017 & 2020

HIGH PERFORMANCE SPORT ATTRACTION

The Gold Coast is already known as an active city and one of the best sport and recreation destinations In the lead up to GC2018, over 50 of the top athletes across five sports (swimming, athletics, beach in Australia. The Gold Coast 2018 Commonwealth Games (GC2018) provided a leveraging opportunity volleyball, boxing, lawn bowls) from Oceania participated in three training camps (2016, 2017 and 2018) for the City to expand its sport attraction program and generate increased trade and investment on the Gold Coast. Athletes had the opportunity to train at some of the Gold Coast’s elite sporting outcomes for the local sport industry. venues and work with Griffith University to undergo sport science testing and analysis.

This has been achieved through a number of initiatives: Canada Athletics, Canada Swimming, New Zealand Bowls, Northern Ireland Athletics, Northern Island Swimming, India Athletics, India Basketball, Sri Lanka Athletics, Sri Lanka Swimming, India Bowls and Attraction of national and international peak sporting bodies to set up a presence in the city; Singapore Swimming conducted training camps in the lead-up to GC2018. Most recently, the City has attracted four new peak sporting organisations to relocate to the Gold Coast: Coordination of inbound mission programs to showcase the city to relevant sporting teams, event • Squash Australia coordinators, sports businesses and supply chain opportunities. This included showcasing the city’s • Triathlon Australia sport capability in areas such as manufacturing, sport infrastructure, design and construction and event • Mountain Bike Australia management. • Federation of International Basketball Association (FIBA) Oceania Developing and implementing sports diplomacy initiatives in developing nations such as Papua New Squash Australia has relocated to the Gold Coast post GC2018, with the GC2018 squash courts Guinea, (PNG), to develop opportunities in grass roots and elite sporting programs relocated to the Carrara Indoor Stadium, to become the home of squash in Australia. In November 2017, 30 athletes, including the male and female captains from each of PNG’s sporting Negotiations with other sporting bodies are ongoing teams attended a training and leadership camp on the Gold Coast. Initiatives such as these were instrumental in demonstrating how sport can positively impact communities and economies. The City’s Attraction of high performance sporting teams for Gold Coast based training camps and acclimatisation relationship with PNG, established in 2015, has attracted 25 training camps to the Gold Coast. programs. Since the implementation of the Gold Coast Sport Plan (2013-2023), over 227 sporting initiatives have been attracted to the city, including state and national championships, exhibition GC2018 provided the opportunity for the City to enhance its sport attraction program. matches and elite training camps.

STRETCH BENEFIT: GC2018 INFRASTRUCTURE PROVIDES AN ECONOMIC RETURN TO THE CITY

Economic uplift Economic uplift Economic uplift City reputation City reputation

Increase city rating Increase in the number of high Attract high performance Attract peak sporting BENEFIT MEASURE in Sport Business performance teams training on Stronger partnerships sporting events to the city organisations to relocate the city “Ultimate Sport City” Awards the Gold Coast formed between Gold Coast and developing Commonwealth nations through sport diplomacy Top ten by 2018 2014 Pan Pacific Swimming activities

TARGET Sudirman Cup ($10mil) 1 peak sporting organization / 16 teams by 2018 year Win Best Extra Small City – Ultimate Sport City MOU between CoGC & PNG World Parachute Championships ($5mil)

2018 ITU World Triathlon ($16 mil) FIBA Oceania – 2015 Mountain Bike Australia - 2015 th 2014 – 13 teams Deliver Trade 2018 – 15 in April 2016 2015 – 27 teams Commonwealth House Sports REALISATION 2020 World Bowls Champion ($8.5mil) Triathlon Australia - 2016 Squash Australia - 2018 Best new comer in April 2016 2016 – 15 teams Forums – initiate diplomacy Aust Open Lawn Bowls ($6 mil/year) 2017 – 15 teams opportunities

BEACH NOURISHMENT

The Beach Nourishment for the Northern Beaches and Palm Beach Shoreline Project is focused on The City experienced a succession of intense storms between May 2009 and 2013; our northern mass sand nourishment of vulnerable sections of the coastline between Palm Beach and Main Beach. beaches have not, through natural process, been able to replenish the volume of sand to buffer against The Gold Coast’s tourism industry attracts some 12.5 million visitors each year and generates more a succession of future storm events and the impacts of coastal erosion. Much of the sand across the than $5 billion in visitor expenditure annually for the city. Our 52 kilometres of beaches, 27 of them active beach profile has moved offshore to form storm sand bars. As a result there has been patrolled, are an integral part of the city’s tourism product and are assets much loved and utilized by the insufficient sand in the dune systems to protect infrastructure, support beach access and enable city’s residents. In many ways our beaches help define the Gold Coast lifestyle. Our beaches are also recreation. utilised as venue locations for a large number of the events held in the city. In August 2017 an extensive replenishment program was undertaken to increase beach sand volumes Gold Coast beaches and foreshore extending from Palm Beach to Main Beach remain vulnerable to to provide adequate buffers to mitigate future coastal erosion and to ensure we protected public and damage caused by large storm events, or periods of successive high energy ocean swells. Coastal private property. This was achieved through large scale offshore dredging and subsequent placement erosion is a major risk not only to our beach lifestyle and infrastructure, but for the City’s tourism along vulnerable sections of the coastline which will significantly increase beach profiles from Palm economy and reputation. This was particularly important during the Gold Coast 2018 Commonwealth Beach to the Gold Coast Seaway. This was successfully completed in October 2017. Games (GC2018). To ensure we retain and protect our enduring natural coastal assets these works were accelerated because of GC2018.

BREAKTHROUGH BENEFIT: WE RETAIN AND PROTECT OUR ENDURING NATURAL ASSETS

City reputation City reputation Enhance resident and guest Healthy and safe community experience

Improvement in “Appealing BENEFIT MEASURE Experiences” in Reptrak Enhance city reputation Reputation Report

Improve visitor sentiment survey TARGET Increase in ranking A safe beach environment with a results over baseline Our beaches and dunes are balance of sand for walking, managed to protect public property playing and relaxing 2014 – Aus 5 of 16

2014 – G8 50 of 100 Realisation will occur post REALISATION To be re-measured in GC2018 2017 and 2020

DIGITAL CITY

As the Gold Coast 2018 Commonwealth Games (GC2018) approached, the City brought forward a The City’s investment in very high-speed fibre optic networks enabled collaboration with the number of planned investments that supported hosting a great Games as well as driving the future Department of Transport and Main Roads, Queensland Police Service, GOLDOC, Office of growth and evolution of the city. Commonwealth Games and utility providers to deliver a state-of-the-art CCTV and security system. Running on the City owned dedicated high speed fibre-optic network, the system The City’s Digital City Program delivered upgraded communications infrastructure, increased service provided unparalleled CCTV and security coverage to protect athletes, visitors and the capability and new business growth opportunities, whilst also delivering cost savings and potential community. In addition, the network supported transport and logistics management through future revenues. Practical examples of this included: route monitoring, and real-time information about incidents and congestion hotspots. Following • providing real-time information to the public in the event of natural disasters GC2018 some of the optical fibre network will be used to establish fast broadband services in key • enhanced crowd management for major events locations across the city. • enhanced public safety through integration of CCTV, pedestrian monitoring and travel patterns The City also developed global standard data management architecture. Designed to manage huge volumes of data in real-time, the architecture also provided data management support for • enhanced broadband capacity across the city to support local businesses Games partners as required. • advanced data analytics to forecast and plan for city growth • automation across core operational networks, including water and waste.

STRETCH BENEFIT: WE ARE A DIGITAL CITY

Economic uplift City reputation Healthy and safe community Healthy and safe community

High internet speeds in key Number of open/big data projects Expansion of high-definition Precincts covered by real-time, BENEFIT MEASURE locations across the city delivered CCTV across key precincts integrated public safety systems

Economic precincts of the City All identified entertainment have the fastest business More than six real-time big data All relevant CCTV cameras to be TARGET precincts covered by integrated internet service in Australia by projects delivered high-definition by 2018 public safety systems by 2020 2021

Average broadband speeds in High definition CCTV feeds Real-time alert systems in Real-time data analytics driving REALISATION nominated locations rank among available across all city operation based on advanced public services the highest in Australia operational centres analytics

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SPATIAL INFORMATION SHARING

The Gold Coast 2018 Commonwealth Games (GC2018) highlighted opportunities to drive a The objectives of the spatial information sharing initiative included; collaborative approach to planned operational and capital works across the city, through an information sharing initiative. • Providing the spatial picture of GC2018 activities. • Minimised conflicts and overlaps in planning activities and identify gaps Information sharing across our partners improved outcomes for the community through more • Improved data governance & reduce duplication effort coordinated services and increased operational efficiency. • Increased data visibility and use City of Gold Coast is committed to improving community outcomes, and achieving more • Decreased operational risk and uncertainty coordinated services through inter-agency collaboration involving information sharing. GC2018 • Efficiencies in the delivery of City services was the catalyst in forming partnerships and information sharing agreements between; • Support for future events • Improved inter-agency information sharing for Local Disaster Coordination Centre (LDCC) • City of Gold Coast • Queensland Police Service A cloud-based, Software as a Service (SaaS) solution was implemented by all GC2018 partners to • Department of Transport & Main Roads facilitate spatial information sharing. This system architecture was used for the first time in planning and • Queensland Fire and Emergency Services delivery of GC2018. The intention is to continue to use the collaboration post games to facilitate efficient information sharing. • Public Utility Providers • GOLDOC Information sharing initiative was a new project that was enabled by GC2018.

This enabled each organisation to share and see real-time spatial information from other organisations. This was not previously possible.

STRETCH BENEFIT: WE ARE A DIGITAL CITY

Economic uplift City reputation City productivity Healthy and safe community

BENEFIT MEASURE Enhanced response and recovery Stronger collaboration formed plan during natural disaster events Operational savings through Limit community disruption via between the City, public utility TARGET through accessing live data across informed decision making providers and other government improved planning and efficiency all local disaster management agencies group agencies

REALISATION

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GOLD COAST MEDIA CENTRE

The Gold Coast Media Centre was a central base during the Gold Coast Commonwealth Games profile of the Gold Coast and Queensland, helped transform the city’s image and reputation, inspired (GC2018) for the world’s media to report on GC2018 and capture global attention. the community and attracted investment, major events and tourism to the region. The Gold Coast Media Centre ensured the Gold Coast’s pristine natural environment was positioned as a point of Located in Broadbeach, the Gold Coast Media Centre included a physical central base and an online difference during GC2018’s global coverage. hub, filming locations, media engagement program, specially developed content, events and services. Conservatively, the project was estimated to deliver a 400 per cent return on its $3.27 million dollar The project was a joint partnership between the City of Gold Coast, Queensland Government, Gold investment with benefits expected across tourism, events, trade and investment for the Gold Coast, Coast Tourism, Tourism and Events Queensland, Tourism Australia, and Trade and Investment Queensland and Australia. Queensland.

GC2018 presented a unique opportunity to engage media to generate global coverage that raised the The Gold Coast Media Centre was a new project that was identified to support GC2018.

STRETCH BENEFIT: THE CITY’S REPUTATION IS ENHANCED

Economic uplift Economic uplift City reputation City reputation City reputation

Increase international visitors BENEFIT MEASURE Increase international visitors Increase in global media reach Enhance city reputation Enhance city reputation expenditure

$1.5 billion spent on the Gold $12.7 million media value 14,000,000 nights by Improve visitor sentiment survey TARGET Coast by international visitors by resulting four-fold return on High media download of content international visitors by 2020 results over baseline 2020 investment

$957 million spent by 8.7 million nights by international international visitors on the Gold visitors in 2014 Coast in 2014 Realisation will occur post Realisation will occur post Realisation will occur post REALISATION 9.8 million nights by international $1.2 billion spent by international GC2018 GC2018 GC2018 visitors in 2016 visitors on the Gold Coast in 2016

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CITY REPUTATION

The way in which the Gold Coast was positioned and presented during the Gold Coast 2018 • Legacy benefits Commonwealth Games, (GC2018), provided a unique opportunity to drive significant reputational • Tourism promotions change for the city. It was the chance to set a new tone for how we present the city to the outside world • Education promotions – to make first impressions; change minds; and make Gold Coasters proud. • Guest experiences (Be My Guest) • Sport and event marketing All partners played a role in how we positioned the Gold Coast during GC2018. How we collectively promoted the destination through GC2018 determined our impact on creating a lasting global reputation Our vision was to position the Gold Coast as a world-class brand and transition the Gold Coast as a city for the city. known for tourism to an emerging global city.

The following activity contributed to city reputation: GC2018 was the opportunity to create the greatest leap in reputation the Gold Coast has ever seen and provided the catalyst for the Gold Coast to leverage off its positive reputation and to drive investment • GC2018 ticket sales outcomes for the Gold Coast. Post GC2018, the City, in partnership with Tourism and Events • Mascot appearances Queensland, will deliver a sport marketing campaign to cement the city’s position as a leading sport city • Queens Baton Relay and attract major events to the destination. • GC2018 city marketing campaign • Trade and Investment Program The City Reputation Project has been enhanced because of GC2018.

STRETCH BENEFIT: THE CITY’S REPUTATION IS ENHANCED

Economic uplift Economic uplift Economic uplift Economic uplift

Increase in Gold Coast Reptrak International and domestic Trade and investment program BENEFIT MEASURE Digital campaign reach score exposure (GC2018 & QBR) exposure

Reach more than 10 million Reach more than 1 million people 100% increase in website TARGET 3 – 5 point increase by 2020 people through campaign activity, through campaign activity, with a visitation from key markets with a promotional value of x promotional value of x

REALISATION Measured in 2017 and 2020 Measured in April 2018 Measured in April 2018 Measured in April 2018

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CITY PRESENTATION

The City Presentation program of work aimed to ensure public domains within the key Gold Coast 2018 contribute to shaded walkways in the main vicinity of Broadbeach, Southport and Surfers Paradise. Commonwealth Games (GC2018), precincts of Southport, Surfers Paradise and Broadbeach were safe These early works gave trees the required time to establish and grow prior to the Games. The tree and presented to a high standard. planting program was an existing program of works that was enhanced to leverage the GC2018 opportunity. These projects improved the appearance, overall safety, and aesthetics of the urban precincts and public domains within the City. They delivered new or accelerated infrastructure to support GC2018 Lighting (Sundale Bridge and Appel Park) - The $150,000 investment into festoon string lighting and provided a community legacy for the City after GC2018 for future city events. The following helped activate and decorate the area for vibrant night time use. These lights supported city wide projects made up the City Presentation Program of works. improvements for Christmas and event lighting. These works were accelerated by five years because of GC2018. Broadbeach Mall - The $1.2 million revitalization of Broadbeach Mall included improvements to ground surfacing, vegetation, street furniture and smart poles banners. During GC2018 Broadbeach Mall Banner Booking System - The city supports a large number of banners attached to public lighting played an important role as a “live street” to move people between transport, sport venues and poles to assist in place branding and event promotion. Located on city roads, pathways and parks a Broadbeach Festival 2018. These works were accelerated by five years because of GC2018. new policy and a pilot banner booking system was established and trialed as a pilot through the Commonwealth Games Unit until 30 June 2018. The new system supports a coordinated approach to Southport Mall - The $1.7 million revitalization of Southport Mall included new road surfacing, the management of banners across the city and will marry in with the city’s growing events portfolio. pavements, smart poles, street furniture, bike racks and banners. The objective was to strengthen the The city currently has approximately 400 banner poles that will be booked via this system. This is a connection between light rail and the Broadwater Parklands and provide quality public realm to support new initiative that has been enabled by GC2018. the city’s CBD ambitions. During GC2018 Southport Mall played an important role as a “live street” to move people between transport, sports venues and Chinatown. These works were accelerated by five Moveable Furniture - The $30,000 investment into movable chairs and tables for city parks helped years because of GC2018. support GC2018 activation and will have ongoing usage at future events in parks and malls across the city. Tree Planting - The $200,000 investment in street and park tree planting was carried out in 2014 to

STRETCH BENEFIT: THE CITY’S REPUTATION IS ENHANCED

City reputation Healthy and safe community Enhance resident and guest experience

Improved rating for ‘Safe Environment for Visitors and Increase in the perception of BENEFIT MEASURE Residents’ in Reptrak safety Reputational Report

Increase city ranking Reptrak An increase in the perception of TARGET Improved public amenity “Safety” safety

th 2016 – 88% of residents had an Reptrak rating in 2014 – 13 average, strong and very strong REALISATION To be re-measured 2017 & 2020 sense of safety in their neighborhood

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COMMONWEALTH WALKWAY

With the Gold Coast proudly hosting the Gold Coast 2018 Commonwealth Games (GC2018), the City’s Customer Service Centre and they will receive a Commonwealth Walkway Certificate of Commonwealth Walkway was another exciting legacy for our city that will continue to be enjoyed by Achievement. both locals and visitors alike. Highlights of the walkway include the Gold Coast Aquatic Centre, the Stafford bikini sign, the Les The Commonwealth Walkway takes walkers on a fascinating tour of our beautiful city, beginning and Rogers Memorial Sanctuary, Chevron Island Bridge and St Margaret’s Chapel. ending at two of our important civic locations, and in between visiting both historic and scenic sites. The The walkway is the first of its kind outside the UK and was created in partnership by the City of Gold tour takes walkers past points of interest while enjoying some of the City’s most spectacular scenery Coast and The Outdoor Trust, who have delivered similar walkway projects across the world, based on and waterside locations. The 10km Commonwealth Walkway offers an insight into the heritage of the the Queen’s Walkway in Windsor, opened in 2016 to celebrate Her Majesty. Gold Coast, starting at Southport Chambers, Nerang Street and finishing at Evandale Council Chambers. The walkway promotes pride in the city as well as offering a challenging way to learn about the history of the Gold Coast. For many years to come, people of all ages will enjoy the Commonwealth Walkway The Commonwealth Walkway is a historic and scenic discovery trail, with walkers encouraged to at their own pace, whilst experiencing some of the great sites, and iconic locations, throughout our complete a passport along the way, based on 37 bronze markers posted along sections of the walk. coastal city. Each marker includes a piece of history on the city and inside the passport is a question about each location. Once walkers have answered all the questions, they present their completed passport at the The Commonwealth Walkway is a new project that was identified as a result of GC2018.

STRETCH BENEFIT : THE CITY’S REPUTATION IS ENHANCED

City reputation Citizenship – volunteering, Healthy and safe community community pride

Percentage of community who feel BENEFIT MEASURE Enhance city reputation proud of the Gold Coast

An increase in the percentage of the Improve visitor sentiment survey TARGET community who feel proud of the Gold results over baseline Enables improved health of Gold Coast Coast residents and guests

In 2014 REALISATION Realisation will occur post GC2018 47% of residents feel 'very proud' 83.4% of residents feel 'some pride'

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ARTS AND CULTURE PROGRAM

A vibrant Arts and Culture Program created an environment that encouraged local artists and creative • Uniting and igniting existing local festivals and practitioners through cultural partnerships and organisations to contribute to a memorable Gold Coast 2018 Commonwealth Games (GC2018). associations • Offering professional development for locals with emerging creative and cultural talent Through creativity and expressive energy, our artists across a range of creative industries engaged in • Working with the City’s brand team to add value to creative projects developing a diverse range of distinctly Gold Coast cultural offerings, such as stories, music, imagery • Maximising the economic benefit and outcomes for the city (e.g. cultural tourism) and artwork. It was important our local artists and organisations were well represented in the Arts and Cultural The Arts and Culture Program included a GC2018 Accelerated Cultural Development Action Plan which Program to maximise the professional development and industry building opportunities leveraging focused on: GC2018 presented. • Acknowledging the significance of GC2018 and creating a cultural legacy beyond 2018 The $8 million city investment in the Arts and Culture Program for GC2018 has enabled the Culture • Providing a unique and curated festival consisting of local, national and international content Strategy 2023 to be accelerated by three years.

STRETCH BENEFIT: WE BUILD OUR CULTURAL SECTOR

Economic uplift Job creation City reputation Engaged, inclusive and accessible community*

An increase in the number of Increase GDP related to creative Increase in the number of people BENEFIT MEASURE Enhance city reputation people participating in arts and industries in the City employed in creative industries culture in the city

An increase in regional GDP Increase city ranking in Reptrak TARGET related to creative industries in An increase from baseline An increase from baseline for ‘Appealing Experiences’ the City by 2023

th Reptrak rating in 2014 – 9 2768 people in 2014

REALISATION 2015 – $313.2m 2015 – 287,013 To be re-measured in 2017 & 2833 people in 2015 2020

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VILLAGE ROADSHOW SOUNDSTAGE 9

The Gold Coast now offers the largest sound stage in the southern hemisphere at the Village years and cements the Gold Coast as Australia’s premier film destination. With the addition of the Roadshow’s Oxenford studios. Designed with flexibility, the 4000m² ‘super stage’ is not only being used ‘super stage’, the city’s film and TV production facilities have been boosted even further. The $16.5 to film Hollywood block busters but it hosted the squash competition during the Gold Coast 2018 million super stage was jointly funded by GC2018 and Village Roadshow. Commonwealth Games (GC2018). During GC2018, the Village Roadshow Studios hosted squash, boxing and table tennis competitions Regarded as a world class filming destination, films produced at the Village Roadshow Studios have across several studio lots. The Sound Stage was completed in May 2016 and filming has already injected $1.8 billion into the Queensland economy since it opened in the 1980s, including big-budget commenced. Having this infrastructure is a key attraction to under taking large scale productions. films such as Disney’s Pirates of the Caribbean 5. Since the completion of the ‘Super stage’, Hollywood It is assumed two $100 million productions will be filmed at the Soundstage every three years over the films including Marvel’s Thor : Ragnarok and Warner Brothers Aquaman have utilised the facility. asset life of 40 years. These films alone have generated $200 million into the local economy and created over 1,350 jobs while shooting. There has been nine Hollywood productions to film on the Gold Coast in the past three The Village Roadshow Soundstage 9 is a new project that was enabled by GC2018.

STRETCH BENEFIT: WE BUILD OUR CULTURAL SECTOR

Economic uplift Economic uplift Job creation

Increase in the value of film Increase in number of jobs BENEFIT MEASURE Increase value of film productions productions generated in the film industry

$2.67 billion return on investment 500 additional jobs generated per TARGET for the super sound stage over its An increase each year year expected 40 year life

$100 million generated by Thor 750 jobs generated by Thor production in 2016 production in 2016 REALISATION 2016 - $135 million $100 million generated by 600 jobs generated by Aquaman Aquaman in 2017 production in 2017

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GATEWAY PUBLIC ART

The “Gateway Public Art” commission was a $3 million investment that aimed to ‘bookend’ the city with metres and reaches a maximum height of 11 metres. significant art installations. These installations heightened the GC2018 experience, as landmarks Together they created a sense of arrival and welcome for locals, visitors and GC2018 athletes, unique to the Gold Coast; they presented a welcoming navigational marker and were a signature for the regardless of whether they visited us from the north or south. City’s strengthening arts capabilities. Together with other tangible arts and cultural investments these public assets provide critical mass to Delivered before the Gold Coast 2018 Commonwealth Games (GC2018) this artwork enhanced the the emerging impact the arts and cultural sector is having on the Gold Coast landscape and economy. visitor experience to GC2018. Located on the two key highways running through the City, these entry statements are passed by over 200,000 vehicles per day and over 75 million vehicles per year. Key outcomes of the project were to;

The winning submission, called “HI-LIGHTS” delivered a visually bold symbol of the Gold Coast. The • build on the arts and culture momentum in the city project features 101 modified highway lights poles and 296 lights, closely spaced at different heights. • facilitate a sense of arrival to the City whilst acting as a welcome landmark or beacon for The lights spell out the city’s name in the northern artwork and feature the letters “GC” at the southern residents, travelers and commuters on the Gold Coast site. • provide a visual experience appropriate to driving viewers which heightens the perception of The gateways will become an iconic ‘welcome’ to visitors and ‘welcome home’ for residents. Both transition through the gateway to the City artworks are located in highly visible areas, in the north in the centre median strip of the Pacific Highway • enhance the GC2018 and Gold Coast cultural experience and in the south near the airport on the Gold Coast Highway. The northern artwork stretches 100 The Gateway Public Art Commission was a new project that was enabled by GC2018.

STRETCH BENEFIT: WE BUILD OUR CULTURAL SECTOR

City reputation Enhance resident and guest Engaged, inclusive and experience accessible community*

An increase in the number of BENEFIT MEASURE Enhance city reputation people participating in arts and culture in the city

Increase city ranking in Reptrak TARGET Enhanced resident and guest An increase from baseline for culture experience

Reptrak rating in 2014 – 9th

REALISATION To be re-measured in 2017 & 2015 – 287,013 2020

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PUBLIC ART COMMISSION - THE COMMONWEALTH STAR

The Gold Coast 2018 Commonwealth Games, (GC2018), provided a unique opportunity to commission Australian Artist Stuart Green was commissioned to deliver “All Eyes On Us – The Commonwealth an iconic public art outcome that celebrated the Games experience and provided a legacy of the Star”. The artwork is a colourful abstract and gestural expression inspired by a starting gun’s blast, GC2018 arts and cultural program to the City of Gold Coast. In October 2016, the Gold Coast 2018 tropical fruit, flowers and the stars. Commonwealth Games Corporation and the City of Gold Coast jointly funded the $531,000 public art The Artwork was installed on the Esplanade at Surfers Paradise immediately before GC2018. It is large investment. scale with a small footprint, providing visual impact without impeding pedestrian flow. Whilst there was The project artistically celebrated the GC2018 experience through the delivery of an iconic public art a strong connection to GC2018, the artwork is a sophisticated and enduring piece which will be a commission that transformed place, embraced the GC2018 event and was artistically inspired by sport. valuable asset to the City’s public art collection for many years to come. The artwork reflected and embodied the Commonwealth Game’s values of humanity, equity and All Eyes On Us – The Commonwealth Star was one of a number of arts and culture projects installed destiny, and delivered a meaningful public art legacy for the City into the future. across the city. Locals and visitors saw a very different Gold Coast, a city more mature in its cultural All Eyes On Us – The Commonwealth Star featured visual links to GC2018, encouraged interactive offer, before, during and after GC2018. engagement by audiences and was strategically sited to showcase a key Gold Coast vista or cityscape All Eyes On Us – The Commonwealth Star was a new project that was enabled by GC2018. view.

STRETCH BENEFIT: WE BUILD OUR CULTURAL SECTOR

City reputation Enhance resident and guest Engaged, inclusive and experience accessible community*

An increase in the number of BENEFIT MEASURE Enhance city reputation people participating in arts and culture in the city

Increase city ranking in Reptrak TARGET Enhanced resident and guest An increase from baseline for culture experience

Reptrak rating in 2014 – 9th

REALISATION To be re-measured in 2017 & 2015 – 287,013 2020

YIMBUN AND MUYUM ART PROJECT

As part of Gold Coast’s commitment to promoting and supporting local Indigenous artists and preserving its Aboriginal “We were happy it didn’t turn out to be much of a problem although we all had to really work through getting the colours heritage, the City commissioned local artist John Graham, through a mentorship opportunity, to complete a piece right.” With its themes of passion, love, loss and hope, the story converged beautifully with the emotions associated located at the entrance of the Gold Coast Sports and Leisure Centre. The artwork was titled Yimbun and Muyum: A with the trials of professional sports, and reflected the spirits of the athletes who competed within the precinct. John Nerang River Love Story, and tells the tragic tale of a young woman called Muyum who was turned into a water lily by a Graham discussed the connection. jealous bunyip. Her lover, Yimbun, mourned so deeply that the bunyip took pity on him and turned him into a bulrush at the margins of the water, so he could be close to his love always, but never touch her. The story of Yimbun and Muyum “There are more stories to do with the Nerang River but this particular Dreaming story has a ‘Sometimes you win some has been passed down through generations of local Aboriginal families. and sometimes you don’t theme to it as is found in sports especially if you love the game as much as we do in this country.” The responsibility of producing such a culturally significant piece of work was not lost on Graham, who embarked on an extensive consultation process. “I was mentored by the amazing Brian Robinson who is a force of nature in everything The large installation enlivened the precinct, providing an aesthetically pleasing meeting space and talking point for art,” he said. “In the early stages he suggested I just try my freestyle contemporary Aboriginal art which I do with pen event-goers. The ultimate goal of the project was to strengthen the identity and character of the Gold Coast by and ink and pencil – I have yet to get into painting but want to soon”. recognising the connections that exists between all elements of the community.

“After a while though, I became more particular about the work especially to do with the main characters. Nearing the Yimbun and Muyum: A Nerang River Love Story forms a permanent fixture of the Gold Coast Sports and Leisure end, I went back to freestyling a default Dreaming background to it all. And of course story-wise I got together and Centre. consulted with family which was really good.” The work is entitled Yimbun and Muyum: A Nerang River Love Story

The Yimbun and Muyum Art Project was a new project that was enabled by GC2018. The artwork featured tall blue lilies and water reeds, enlarged and printed on panels which cover 10 pylons at the entrance to the stadium. At dusk, they were illuminated by internal lights. “The graphics team forewarned me the fine work might be a bit tricky to transform into the panels as the work is blown up so big,” recalls Graham.

STRETCH BENEFIT: WE BUILD OUR CULTURAL SECTOR

City Reputation Engaged, inclusive and Engaged, inclusive and Enhance resident and guest accessible community accessible community experience

BENEFIT MEASURE Enhance city reputation

Showcase the stories, culture Improved connections with Increase city ranking in Reptrak for and history of the cities TARGET Aboriginal and Torres Strait Island Improved public amenity culture Aboriginal and Torres Strait people Islander people th Reptrak rating in 2014 – 9 REALISATION To be re-measured in 2017 & 2020

ELITE CRICKET - METRICON STADIUM

Metricon Stadium successfully hosted the Gold Coast 2018 Commonwealth Games, (GC2018), The sport of cricket continues to be one of the most popular sports in the country, with over 1.3 million athletics program and the opening and closing ceremonies. Cricket Australia recognised the rise of the Australians playing cricket and one in four participants being females. 1.7 million Spectators attended stadium as an international standard venue and has announced that elite cricket will be played for the elite cricket matches in Australia in 2016 and the Big Bash League 20/20 national competition drawing first time at this venue from late 2018. The GC2018 investment in upgraded venue lighting and speaker television audiences of up to 1 million per match. Elite Cricket presence on the Gold Coast will build on systems together with more recent cricket infrastructure upgrades funded by Cricket Australia, the strong momentum from the GC2018 event and continue to provide national and international Queensland Cricket, Queensland Government, City of Gold Coast and the Gold Coast Suns Football exposure of the city and its sporting credentials. Club has enabled Metricon Stadium to meet International Cricket Council standards. The opportunity to host elite cricket on the Gold Coast, potentially with both women’s and men’s Less than two weeks after the GC2018 closing ceremony, Cricket Australia announced a T20 matches will reinforce the GC2018 and Commonwealth Games Federation achievements of recognising International between Australia and South Africa will take place in November 2018 at the venue. This is equally the achievements of both women and men’s participation in sport. Elite cricket will bring new an important step towards securing future Big Bash League matches and ultimately a Gold Coast team audiences to Metricon Stadium who will also have the opportunity to witness other world class facilities in the national competition. within the Gold Coast Sports Precinct.

Elite cricket in the City will give the stadium year round use and will continue to grow the City’s reputation as an international sports city of choice. The 2018 international T20 match is estimated to attract 25,000+ spectators and have an economic benefit to the city of approximately $2.582 million.

STRETCH BENEFIT: GC2018 INFRASTRUCTURE PROVIDES AN ECONOMIC RETURN TO THE CITY

Economic uplift Economic uplift Healthy and safe community Engaged, inclusive and accessible community

Attraction of the peak sporting Enables an increase in community An increase in sporting events held An increase in grassroots sporting BENEFIT MEASURE organisation to relocate to the connectedness and reduction in in the city participation city social isolation

Establishment of a Gold Coast Big Bash League team in the 8 x elite cricket matches per season, national competition by 2022 30% increase in local cricket club 150,000 cricket patrons per year to TARGET estimated $20million economic membership by 2022 Metricon Stadium impact per annum for local economy 1 x International Cricket Team Training Camp per year

T20 International cricket match REALISATION confirmed for November 2018

KURRAWA TERRACE

Kurrawa Terrace at Broadbeach is the city’s first absolute beachfront, fully serviced event space for • Better beach access from the Robert Gatenby Boardwalk outdoor functions. During the Gold Coast 2018 Commonwealth Games (GC2018), this was an • Low seat walls and a broad grassed area will provide better connection to Kurrawa Park on the important entertainment space within the Broadbeach entertainment precinct, as it was near competition western side of the Terrace venues, the Gold Coast Media Centre and an official community Celebration Zone at Kurrawa Park. • Informal seating under the Pandanus trees will provide relaxing, shaded green spaces • Seating and surfacing designs inspired by iconic Australian fashion designer and Gold Coast Launched in May 2016 at the Australian Tourism Exchange conference, the Kurrawa Terrace is located local resident, Paula Stafford, including engravings of inspirational quotes, references to on the beachfront in Paula Stafford Park. The unique space allows for full event infrastructure including Paula’s well-known swimwear designs and graphics from some of her early years in design power, water, programmable LED feature lighting and level surfacing provided for small to medium sized events. It can also be fitted with shade structures and marquees for formal events. Kurrawa Terrace caters for up to 500 people (150 people seated) and can be booked by event managers and the public. The distinctly Gold Coast event space was jointly funded by the City of Gold The Broadbeach entertainment precinct hosts 60 per cent of the Gold Coast region’s events, with a Coast and the Queensland Government as part of the Gold Coast Destination Tourism Management majority of these hosted at the Gold Coast Convention and Exhibition Centre. The corporate events Plan for the GC2018. market is worth $306 million to the Gold Coast economy and the addition of the Kurrawa Terrace encourages satellite events and activities in support of these events. Kurrawa Terrace is a $1.086 million state government investment that was enabled by GC2018.

The boutique design includes;

STRETCH BENEFIT: THE GOLD COAST IS RECOGNISED AS A PREMIER EVENT DESTINATION

Economic uplift City Reputation Enhance resident and guest experience

Increase is the number of events Improvement in “Appealing Experiences” in BENEFIT MEASURE held in the precinct Reptrak Reputation Report

An increase in the number of events TARGET Increase in ranking held in the precinct Provides the community with a place to meet, gather or participate in an Active and Healthy class 2014 - Aus 5 of 16 2014 - G8 50 of 100 REALISATION 1 international conference (ATE) To be re-measured in 2017 and 2020

VISITOR SERVICING

The Gold Coast currently ranks below international and national comparators for customer feedback key precincts resulting increased levels of service. (TripAdvisor 2016). Customer Service Awards – Visitor servicing is dependent on motivated staff and given the sectors The City is taking an integrated approach to visitor servicing aimed at: dependence on low wage, low skilled transient employment there is a need to develop a customer service awards program by incentivising staff to deliver exemplary customer service. • improving service quality across tourism sectors, including hotels and restaurants • enhancing the use of digital platforms for information, access to services and ticketing Greeter Program – Development of a ‘Brisbane Greeters’ type program to provide meet and greet, • enhancing way finding and navigation around the city orientation, local advice services to improve overall visitor experience. This program included the supply • delivering services 24 hours a day, 7 days per week of specific visitor servicing collateral and training to support the Gold Coast 2018 Commonwealth • providing wide coverage of information and other services through city precincts. Games (GC2018) official volunteer program.

This strategic approach to visitor servicing will deliver: Integrated Visitor App – Jointly commissioned by GOLDOC and Gold Coast Tourism, a Games time visitor servicing app was developed for ongoing use post GC2018. It supports visitor orientation and • improved visitor satisfaction, leading to increased visitation, longer duration of visits and ease of directional travel to enhance city reputation as a welcoming and easy to navigate tourism increased expenditure destination. • a new standard for visitor servicing at major events GC2018 provided a unique opportunity to showcase the city as a world-class visitor destination. The • full servicing at all locations across the city, in response to real time requirements. Visitor Servicing initiative was a new investment of $1.76 million that was jointly funded by the City of Be My Guest program – Rolled out to tourism and hospitality providers, taxi drivers, businesses within Gold Coast and the Queensland State Government that was enabled by GC2018.

STRETCH BENEFIT: GC2018 INSPIRES GREATER LEVELS OF CUSTOMER SERVICE ON THE GOLD COAST

Economic Uplift Economic Uplift City Reputation Enhance Resident and Guest Experience

Improved rating for “Quality $’s spent in the city by domestic $’s spent in the city by BENEFIT MEASURE Products and Service” visitors each year international visitors each year in Reptrak Reputational Report

Increase city ranking City pride is enhanced TARGET $5.5 billion by 2020 $1.5 billion by 2020 in Reptrak “Quality Products through volunteering and positive and Service” local experiences

Reptrak rating in 2014 – 10th REALISATION To be re-measured in 2017 & 2020

BE MY GUEST

The Be My Guest program has been implemented on the Gold Coast and aimed at bringing the “wow” The program aims to; back to customer service. The program has been designed to drive service excellence on the Gold • instill a sense of pride in a genuine Gold Coast ‘Global Local’ experience to all guests to the Coast, support the delivery and success of Gold Coast 2018 Commonwealth Games (GC2018) and city create a valuable legacy for the Gold Coast. • create a foundation of consistent, service quality delivery that resonates with both domestic and Through Be My Guest all guests should be left with a favourable impression of the Gold Coast as a international guests, particularly in the lead up to the Commonwealth Games and beyond as destination – for its attractions, landscape and activities, but even more importantly, its warm, friendly the city’s legacy locals who are focused on providing a high standard of service and welcome at all touch points from the • provide participants with understanding of background of key Asian guests to the Gold Coast moment of arrival and during their stay here, right through to their departure. and skills and knowledge to warmly welcome and engage for a memorable “Global Local” guest experience The Be My Guest training program is being delivered by tourism professionals and is available to • bring together the different tourism sectors and key visitor service touch points from around the tourism providers and their teams to participate. Gold Coast to work as one team to be the custodians of a genuine Gold Coast welcome.

The Be My Guest program was a new investment of $250,000 jointly funded by the City of Gold Coast and the Queensland State Government that was enabled by GC2018.

STRETCH BENEFIT: GC2018 INSPIRES GREATER LEVELS OF CUSTOMER SERVICE ON THE GOLD COAST

City Reputation Engaged, inclusive and Enhance Resident and Guest accessible community Experience

Improved rating for “Quality A model to improve QLD BENEFIT MEASURE Products and Services” customer service in Reptrak Reputational Report Develop a model for improved Increase city ranking 2950 course attendees customer service that can be TARGET in Reptrak “Quality Products and by April 2018 rolled out across private Service” enterprise or other regions of the state. Reptrak rating in 2014 – 10th 2700 course attendees REALISATION To be re-measured in 2017 & as at February 2018 2020

INCLUSIVE AND ACCESSIBLE TOURISM

The City supported an accessible and inclusive Gold Coast 2018 Commonwealth Games (GC2018). developed mobility maps for Southport CBD and Broadwater Parklands, Surfers Paradise, and There was high community expectation that GC2018 would be accessible, due in part to precedents Broadbeach. The maps provided information on the location of accessible toilets, change set by other recent Olympic and Commonwealth Games. The GC2018 integrated para-sport program facilities, accessible car parking spaces, pathway gradients, kerb ramps and key buildings and was the most extensive in Commonwealth Games history, with up to 300 para athletes, their services. supporters, families and friends expected to visit the city. This presented an opportunity to enhance the • Our facilities meet the needs of people of all ages and abilities. Changing Places facilities city’s reputation on the world stage as an inclusive and accessible tourism destination; support para were purpose built amenities to enhance the lifestyle and wellbeing of children and adults that athletes and families in planning their stay; and encourage them to return to the city. include a standard accessible toilet, a height adjustable adult-sized changing bench, a ceiling tracking hoist system and additional circulation space People with accessibility needs account for 8.2 million overnight trips and $8 billion or 11 per cent of • Residents and guests can travel across the Gold Coast with certainty and confidence. A Australia's overall tourism expenditure. Accessibility is increasingly important as Australia’s population network of recharge points for electric mobility devices (e.g. mobility scooters and powered ages. Improving access across the city will provide increased opportunities to showcase the Gold wheelchairs) was made available at selected City facilities. There was an opportunity to Coast as a holiday destination of choice for people of all ages and abilities. Inclusive and accessible expand the network to include local businesses throughout the city. infrastructure, communication and service provision delivers lasting social and economic benefits, • Everyone can enjoy a beach experience. Our beach access program has been including growth in the accessible tourism market; improved opportunities for economic, community implemented on a permanent basis to improve access to Gold Coast beaches. Beach and social participation; and increased health and wellbeing of people with a disability, their families, wheelchairs and/or beach matting is available at local Surf Life Saving Clubs. This includes friends and carers. Burleigh Heads, Coolangatta, Kurrawa, Nobbys, North Burleigh, Southport and Tallebudgera The City accelerated the delivery of the following access and inclusion initiatives to remove existing or beaches as well as Broadwater Parklands and Tallebudgera Creek. potential barriers for people with a disability and provide a strong foundation for realising an accessible • Our tourism, accommodation and transport operators benefit from increased growth in and inclusive GC2018, and legacy for our residents: the accessible tourism market. The city delivered its first Accessible Tourism Forum to engage Gold Coast businesses and explore the benefits of accessible tourism, using GC2018 • Residents and guests can plan ahead and move around our city safely. The City as a key catalyst for change.

STRETCH BENEFIT: GC2018 INSPIRES GREATER LEVELS OF CUSTOMER SERVICE ON THE GOLD COAST

Economic uplift City reputation Engaged, inclusive & Healthy & safe community Engaged, inclusive & accessible community accessible community

Improved accessible Globally recognised as an Increased social and community BENEFIT MEASURE infrastructure accessible tourism destination participation Enhanced social and community cohesion

An improvement in the quality An increase in the City’s An engaged, inclusive and An increase in the number of TARGET and quantity of accessible inclusive and accessible tourism accessible tourism market accessible community Stronger partnerships formed infrastructure across the city initiatives between the City, local community organisations and other levels of government REALISATION

FOOD WASTE RECYCLING TRIAL

Approximately 50% of restaurant waste is food leftovers from plates and meal preparation. With 29,000 The Food Waste Collection Service involves up to 30 Gold Coast restaurants identifying and collecting tonnes of landfill created by commercial food waste every year on the Gold Coast, it makes sense to food being thrown out that could be recycled into rich compost. The service will start post the Gold innovate and improve our environment with compost made from food waste. With around 1000 Coast 2018 Commonwealth Games (GC2018) in July 2018. The lessons learnt from food waste hospitality businesses in Surfers Paradise and Broadbeach alone, the potential to reduce the amount of collections at the Games Village and venues during GC2018 helped inform the City’s ongoing Food food waste which ends up as landfill and increase the amount of compost to nourish the city’s parks and Waste Collection service. gardens is significant. Compost produced from the food waste will be used on the City’s parks and gardens. The $80,000 Food Waste Recycling Trial (2016) was a joint initiative of City of Gold Coast and the Diverting food waste from landfill and supporting potential markets for recovered resources are priorities Queensland Government, (Department of Environment and Heritage Protection), which focused on as outlined in the City’s Solid Waste Strategy 2024. designing a process that would be easy for hospitality businesses to be involved in. The trial was successful and has resulted in the City initiating a new food waste service for commercial customers The Commercial Food Waste Collection Service is a new initiative that has been enabled by GC2018 primarily within the hospitality industry. and is scheduled to start 1 July 2018.

BUSINESS AS USUAL: WE HAVE A REDUCTION IN WASTE TO LANDFILL

Reduce waste generation Reduce waste generation Reduce waste generation

Increase community motivation to reduce & BENEFIT MEASURE Reduce food waste to landfill rescue unwanted food Partnership opportunities to produce new end products for our local market by combining existing green waste with food 1,000 tonnes of food waste diverted from waste. The product produced will be TARGET 30 businesses signed up to food rescue landfill per year nutritional compost that may replace artificial fertilisers. This service may also increase the local demand for biogas REALISATION Project in planning Project in planning production.

TRAVEL BEHAVIOUR CHANGE

The aim of the Travel Behaviour Change Program was to shift residents and visitors travel preferences • Innovative pilots to deliver increased network efficiencies in the lead up to GC2018. These by encouraging the use of public and active transport when moving around the city. pilots include freight, servicing and deliveries planning, increased provision of end of trip facilities (bike racks) and operational trials to test travel demand measures for major events. As we welcomed millions of athletes, officials, spectators and visitors to our city during the Gold Coast • Workplace Travel Program to support workplaces across the City plan for GC2018 through 2018 Commonwealth Games (GC2018), considerable demands were placed on our transport network. workshops, presentations and online tools and resources. We needed to influence travel behaviour to ensure most efficient use of the transport network by our • GC2018 Travel welcome packs for visitors, new residents and new workers, to ensure those community for essential travel. new to our City were provided with advice and top tips for travelling during GC2018. The City’s investment of $7.6 million into GC2018 Travel Demand Management focused on influencing Importantly, during GC2018 Travel Demand Management had an active role within the Transport Co- travel habits by providing travel advice and support in the lead up to, during and post GC2018. The ordination Centre, providing travel advice to travelers to optimise the transport network. The Travel Demand Management Program worked closely with partners within the Transport Functional continuation of this function will provide significant legacy benefit to the City during future events, major Area for GC2018, Department of Transport and Main Roads and GOLDOC. roadwork and major incident management protocols. The program understood the key transport pressure points, developed strategies to balance demand on The Travel Demand Management initiatives not only focused on GC2018 but also supported existing the network and enabled our workplaces, residents and visitors to plan ahead. Travel advice for activities implemented by the City’s existing Travel Behaviour Change Team. These included Active GC2018 aimed to reduce the need to travel during Games time, encouraged travelers to retime their School Travel and Community Travel Behaviour Change initiatives, and Queensland Government travel to avoid busiest times, change the route of their travel to avoid the busiest areas or travel by programs. walking, cycling, carpooling or public transport to minimise impact on the transport network. The City of Gold Coast Travel Behaviour Change program is a key initiative within the City’s Transport Across the program, and delivery partners, initiatives included; Strategy 2031 but has been enhanced because of GC2018.

STRETCH BENEFIT: WE WILL ACCELERATE TRAVEL BEHAVIOUR CHANGE, GETTING PEOPLE OUT OF THEIR CARS

City productivity City productivity Avoided cost Healthy and safe community

Regular travelers have Workplaces are aware of the increased awareness of their BENEFIT MEASURE Daily trips using public transport Increase active transport trips impact of travel on their travel options and how they can business and plan ahead plan ahead

30% of regular travelers make 60% of business have a change to normal travel An annual increase in public An annual increase in active awareness of the GC2018 TARGET behavior transport trips transport trips travel advice program and key messaging 5% continue this post GC2018

2016 – Walking – 9.2% REALISATION 2016 – 4.8% 2016 Cycling – 1.3%

SAFETY CAMERA NETWORK

Our safety camera network program currently includes 242 permanent CCTV cameras in public spaces continued during GC2018 while ensuring a lasting world class security environment and significantly primarily in the entertainment and business precincts of Surfers Paradise, Broadbeach, Southport and improving the city’s capacity to host future large scale events. Coolangatta, as well as eight of the city’s major skate parks. The cameras are monitored 24 hours a day Through improvements to network infrastructure and linking of existing and new cameras brought into by licensed security personnel at the City’s control room, strategically located in Surfers Paradise. the city for GC2018, a shared operating environment was created. The same vision was able to be There is direct, real time communication between the network and police. Live video feeds are viewed from the Joint Emergency Services Coordination Centre, Games Operation Centre and City streamed to key police stations including the Ferny Avenue Police Headquarters, Surfers Paradise Operations Centre and led to improved response to incidents, better situational awareness and Police Station and Logan Regional Police Communications Centre. The safety camera network also improved incident intervention and management. These capabilities provide an ongoing operational and features a mobile camera program enabling the City to deploy cameras city-wide to target issues such technical legacy. as vandalism, graffiti, illegal dumping and hooning. Over 300 temporary CCTV cameras were deployed in the city as part of GC2018. The specifications of Delivering an enhanced safety camera network contributed to delivering a safe Gold Coast 2018 these cameras along with supporting infrastructure met the requirements of the City’s current systems Commonwealth Games (GC2018). The city invested an extra $2.05 million in 2016/17 to: to allow for integration within the safety camera network following the event. A portion of the cameras are likely to remain in place, for example in the Health and Knowledge Precinct, at City venues and • Support law enforcement activities and early response to incidents within key precincts, whilst others will be able to be redeployed to priority ‘hotspot’ areas or added to the • Enhance resident’s and visitor’s perception of safety mobile camera fleet. • Increase situational awareness for decision makers at disparate coordination centres • Facilitate early detection of persons of interest or activities of concern The additional cameras and enhanced network infrastructure have resulted in greater reliability, • Provide a level of deterrent capability, interoperability and resilience for the safety camera network, leaving a significant legacy for • Assist with post-incident investigations to better identify, arrest and prosecute offenders. the Gold Coast. GC2018 was also the enabler for a trial of the latest video analytics technology in public space to enhance safety and security outcomes and improve operational efficiencies, eg. crowd The safety camera network has proven to be an invaluable asset during major events in the city. This counting, facial recognition and heat mapping.

STRETCH BENEFIT: WE ARE A SAFE CITY

City reputation Healthy and safe community Healthy and safe community Healthy and Safe Community

Improved rating for “Safe Environment for Visitors & Increase in the perception of BENEFIT MEASURE Enhance public safety Enhance public safety Residents” in Reptrak safety Reputational Report

Increase city ranking Enhance camera network in the Double the number of safety An increase in the perception of TARGET Reptrak “Safety” four key entertainment precincts cameras across the City by 2018 safety

2016 – 88% of residents had an Reptrak rating in 2014 – 13th average, strong and very strong REALISATION To be re-measured 2017 & 2020 sense of safety in their neighborhood

JOINT EMERGENCY SERVICES COORDINATION CENTRE

The Joint Emergency Services Control Centre (JESCC) provides a state-of-the-art facility for police and outputs from several sources, and provides an integrated and secure operation that enables the other partner agencies during major events, providing a secure and effective command, control and retrieving of information quickly. coordination capability for incident response and the management of disasters. Designed with the future needs of the Gold Coast in mind, the JESCC promotes effective cooperation During the Gold Coast 2018 Commonwealth Games (GC2018), the JESCC allowed police and other between partner agencies who work together to ensure a safe and secure environment to host the partner agencies to adapt quickly and efficiently to changing circumstances, should they occur. Largely GC2018. Beyond 2018, the JESCC will provide cutting edge, world-class security support to major wireless and offering high speed connectivity, the JESCC is versatile and flexible, supporting bring- events across the Gold Coast. your-own-device (BYOD) to its secure platform, managing a number of data and intelligence inputs and The Joint Emergency Services Coordination Centre initiative is a new project enabled by GC2018.

STRETCH BENEFIT: WE ARE A SAFE CITY

City reputation Healthy and safe community* Healthy and Safe Community

Improved rating for “Safe Environment for Visitors & Increase in the perception of BENEFIT MEASURE Enhance public safety Residents” in Reptrak safety Reputational Report

Increase city ranking in Reptrak Improved response to An increase in the perception of TARGET “Safety” emergencies* safety

Reptrak rating in 2014 – 13th 2016 – 88% of residents had an average, strong and very strong REALISATION To be re-measured sense of safety in their 2017 & 2020 neighborhood

* Contributes to corporate risk mitigation

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EAT SAFE GOLD COAST

Eat Safe Gold Coast is a new food safety rating scheme making it easy for diners to identify clean, safe reducing food related illnesses in cities across the world, including New York, Los Angeles, Auckland, and reputable food establishments. Businesses are being encouraged to attain and maintain a three- Toronto and London. plus star rating at all times out of a possible five. The scheme covers all types of food premises including restaurants, cafes, takeaways, retail food Those businesses that reach a three star or above rating can voluntarily opt-in to the scheme and outlets and mobile food stalls. Over one thousand premises, (or about thirty percent), have volunteered receive promotional material to display in their premises and be included on our online database. so far to be part of Eat Safe Gold Coast and that number is expected to grow as residents and visitors start to use the system. The city’s Eat Safe Gold Coast Scheme was made possible through The Gold Coast 2018 Commonwealth Games (GC2018) program of work. The scheme (and the increased inspections and Any eatery displaying a rating with 3, 4 or 5 stars is a great choice. Patrons are encouraged to look for educational work) helped to deliver the higher food standards required in the lead up to and during the stars at their favorite eating place or search online at cityofgoldcoast.aom.au/eatsafe. GC2018. Food safety rating schemes operate alongside regulatory systems and have been effective in The Eat Safe Gold Coast initiative is a new initiative that has been enabled by GC2018.

STRETCH BENEFIT : WE ARE A SAFE CITY

City reputation Healthy and safe community Healthy and safe community

Improved rating for ‘Quality Products Food related illness across the BENEFIT MEASURE and Services’ in Reptrak Food quality and safety city Reputational Report

Increase city ranking in reptrak An improvement in food quality A reduction in food related illness TARGET “Quality Products and Service” and safety across the city

REALISATION Reptrak rating in 2014 – 10th

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ACTIVE TRANSPORT INFRASTRUCTURE

The Gold Coast is a car centric city. To reduce growing congestion as the city grows, providing quality Commonwealth Games (GC2018) by developing a safe, connected and accessible active transport off road pathway infrastructure will support increased participation in walking and cycling as a means of network that encourages walking and cycling as alternatives to the car. travel. The Active Transport initiative also encouraged the use of public transport by improving connectivity Increasing the mode share for active transport is a fundamental component to delivering a successful between train stations and major sporting venues for GC2018 and beyond. These include the Nerang Commonwealth Games and meeting the objectives of the City’s Transport Strategy. train station to Carrara Sports Precinct and the Gold Coast Cycle Centre.

The City of Gold Coast and the Queensland State Government will invest $14.04 million in Active Active Transport Infrastructure is a key component of the city’s Transport Strategy that has been Transport improvements connecting major public domain precincts such as Broadbeach, Surfers accelerated because of GC2018. Paradise and Southport. These investments are being funded as part of the City’s ongoing commitment to active transport infrastructure and will provide a lasting legacy beyond Gold Coast 2018

STRETCH BENEFIT: WE HAVE MORE OPTIONS FOR ACTIVE TRAVEL AND PUBLIC TRANSPORT

Reduce Pollution Accessible Community Healthy and safe community

BENEFIT MEASURE

Cleaner air as a result of reduced vehicle Improved provision of active transport Enables improved health of Gold Coast TARGET congestion on our roads infrastructure to the community community as a result of incidental exercise

REALISATION

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GOLD COAST LIGHT RAIL STAGE 2

With the ability to carry around 3,000 customers per hour, the Gold Coast Light Rail project played an Jointly funded .$420 million investment by the City of Gold Coast, Queensland Government and the essential role in transporting 6,500 Gold Coast 2018 Commonwealth Games (GC2018) athletes and Australian Government, Stage 2 light rail provided a critical connection between light and heavy rail and team officials, 16,000 workers and volunteers and an estimated 1.5 million ticketed spectators across was essential to keeping the city moving during the GC2018 period and beyond. our city. With 10.5 million tourists visiting the Gold Coast each year and a population of 800,000 forecast by Stage 2 light rail was a 7.3 kilometre extension of Stage 1 and is about creating improved public 2031, Stage 2 of the Gold Coast light rail represented a major legacy project that will help transform the transport options for residents and visitors between the Helensvale ‘heavy rail’ station and the Gold city into a modern and accessible destination. Coast University Hospital light rail station at Southport, providing a seamless connection from northern Gold Coast Light Rail Stage 2 has been accelerated by approximately five years because of GC2018. Gold Coast to Brisbane.

STRETCH BENEFIT: WE HAVE MORE OPTIONS FOR ACTIVE TRAVEL AND PUBLIC TRANSPORT

City productivity Reduce pollution Accessible Community Accessible Community

A reduction in multi-car BENEFIT MEASURE Increase in patrons households

Reduced levels of lost Improved provision of 2 million new trips per year on Annual reduction in multi-car TARGET productivity resulting from transport infrastructure to the the Light Rail Network by households reduced levels of congestion community 2023 at peak times 2011 – 59.3% multi car households Connects Brisbane City to Gold Coast City REALISATION 2016 – 62.7% multi car households

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CITY OF GOLD COAST VOLUNTEER PROGRAM

Volunteers make an important and essential contribution to the efficient running of any major event, but Program and created an opportunity to harness this enthusiasm on other city volunteering opportunities. had an extra special role in Commonwealth Games, due to its enduring reputation as the ‘friendly Games’. The City played a vital role in boosting the Gold Coast’s volunteer sector through capacity building The Gold Coast 2018 Commonwealth Games Corporation, (GOLDOC), was the lead for planning, activities in partnership with other levels of government, the community and private sectors. engaging, delivering and managing the official Gold Coast 2018 Commonwealth Games (GC2018) The GC2018 Volunteer Program: Volunteer Program. A total of 15,000 volunteers were recruited to assist in the delivery of GC2018. • encouraged a stronger culture of volunteering in the city The City’s own “Host City Volunteer” program was integrated with GOLDOC’s ensuring the City’s Games • celebrated our sense of community spirit and built pride in the city, creating a city of engaged citizens time volunteers had a parallel experience to their counterparts. They were ambassadors for the City, • leveraged volunteer training to educate participants about the Gold Coast and everything the city has promoting Gold Coast tourist information and amenities, enhancing opportunities for local business, to offer encouraging residents to try new experiences and visitors to enjoy their stay. The transfer of GOLDOC’s • provided a memorable and enhanced visitor experience to the Gold Coast volunteer database to the City also has many benefits. In particular, it serves as a tool to drive increased • created a trained volunteer contingent with event experience to utilise during other major events in the engagement with self-nominated individuals who are positive and proactive about participating in city post Games. community initiatives or pursuing other volunteering opportunities. • improved the informal volunteering across the Gold Coast GOLDOC’s volunteer program was heavily over-subscribed with over 47,000 volunteer applications being • provided operational savings to GOLDOC and partners completed. This left a large number of applicants being turned away from the formal GC2018 Volunteer

STRETCH BENEFIT: WE HAVE AN INCREASE IN VOLUNTEER PARTICIPATION AND RETENTION

Avoided cost Engaged, inclusive and Citizenship – volunteering, accessible community community pride

Percentage of the Gold Coast BENEFIT MEASURE community engaged in Builds collective efficacy by volunteering bestowing a sense of Operational savings from formal citizenship, inspiring people to An increase in Gold Coast TARGET volunteering work together to solve locals engaged in volunteering problems and take action to improve community life

REALISATION 2011 – 14.9%

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CITY ROAD INFRASTRUCTURE

The Gold Coast’s transport network needed to cater for unprecedented demand during the Gold Coast Gooding Drive Roundabout – Traffic improvements were undertaken at the Gooding Drive roundabout in 2018 Commonwealth Games (GC2018). Following extensive planning to identify traffic movements Carrara. during GC2018, the City undertook a number of road infrastructure investments that were required to support the transport network and provide legacy benefits into the future. Smith Street – Minor improvements to the intersection of Kumbari Avenue and Smith Street in Southport.

Road network improvement projects that were undertaken were funded by the State Government and Hooker Boulevard – An additional westbound lane was added along Hooker Boulevard between the the City to a total value of $166.9mil. intersections of Lakeview Boulevard and Rio Vista Boulevard in Mermaid Waters.

Southport – Burleigh Road, (High Street, Ferry Road, Bundall Road and Bermuda Street) – The upgrade of Napper Road/Arundel Drive, Arundel - Intersection Upgraded Southport – Burleigh Road started at the intersection of North Street in Southport and end just south of Rudd High Street, Southport (between North Street and Stevens Street) - Reconfiguration of High Street allowed Street in Broadbeach Waters. The key benefit of the project was the creation of three traffic lanes in each for two lanes in each direction direction for the majority of the 8klm section. The project also; Robina Parkway and Cheltenham Drive, Robina - Intersection upgraded • Provided an off-road shared cycle and pedestrian pathway along the majority of the eastern side of the Southport – Burleigh Road. Napper Road/Arundel Drive, Arundel - Intersection Upgrade • Made improvements to intersections and bridges High Street, Southport (between North Street and Stevens Street) - Reconfiguration of High Street • Improved the road surface to allow for two lanes in each direction of travel during special events that require the closure of the Gold Ross Street and Ashmore Road Intersection – This intersection was signalised. Works involved the Coast Highway. removal of existing roundabout and construction of a signalised intersection. The traffic lanes were Robina Parkway and Cheltenham Drive, Robina - Intersection upgraded reconfigured through the intersection with signalised pedestrian crossings and on road cycle lanes were installed. These projects improved the traffic flow and catered for future growth. These investments also improved facilities and safety for cyclists and pedestrians Olsen Avenue – Olsen Avenue (Labrador – Carrara Road) was widened from four lanes to six lanes between the intersections of Crestwood Drive and Southport – Nerang Road in Ashmore. These projects were accelerated because of GC2018.

STRETCH BENEFIT: OUR COMMUNITY AND VISITORS CAN ENJOY THE USE OF GC2018 INSFRASTRUCTURE

City productivity Engaged, inclusive and accessible Healthy and safe community community

Improved provision of transport BENEFIT MEASURE Improved traffic flow A safer road network infrastructure to the community

A reduction in road infrastructure related TARGET Maintain average travel time to work An increase in road network capacity incidents

REALISATION 2016 – 25.8 minutes

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GOLD COAST AQUATIC CENTRE

The Gold Coast Aquatic Centre is a world-class facility where elite athletes can compete and world class events. records can be broken. During the Gold Coast 2018 Commonwealth Games (GC2018) this facility With expanded temporary seating capacity for 12,000 spectators, the Gold Coast Aquatic Centre is featured the much anticipated swimming and diving competitions. delivering outcomes now for the city, its residents and visitors, and was well positioned to feature some The $41 million redevelopment of the Centre was officially opened in 2014 as a multi-purpose, of the world’s best during GC2018. community facility. The Gold Coast hosted the 2014 Pan Pacific Swimming Championships (Pan Pacs), The Gold Coast Aquatic Centre refurbishment was accelerated because of GC2018. demonstrating the facility’s ability to easily convert from a community facility to one that can host world-

The Gold Coast Aquatic Centre includes:

• 10m x 15m learn-to-swim pool • 25 x 25m program pool • 600 square metre gymnasium • children’s play pool • diving pool • indoor / outdoor café • 50m 8-lane training pool • dry dive training facility • crèche

BUSINESS AS USUAL BENEFIT: OUR COMMUNITY AND VISITORS CAN ENJOY THE USE OF GC2018 INFRASTRUCTURE

Economic uplift Economic uplift Healthy and safe community Reduce pollution

Water saved per year BENEFIT MEASURE An increase in membership An increase in major aquatic events Increase patronage with the use of ultra-fine filtration

An increase in major aquatic events each TARGET An increase in membership each year 500,000 per year A saving in potable water year

15/16 - 350,000 pax 1530 gym members - 2016 12/13 – 130,000 pax* REALISATION 14 scheduled for the 16/17 year 14 million litres of water saved per year 1890 learn to swim, squad passes - 2016 *(closed March 2013 for redevelopment) 11/12 – 167,452 pax

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BROADBEACH BOWLS CLUB

The Broadbeach Bowls Club is recognised as one of Australia’s leading lawn bowls venues, The venue upgrade will cater to a mix of elite and community uses, support the development of attracting major lawn bowls events to the Gold Coast including the finals competition of the lawn bowls on the Gold Coast and assist in the continued attraction of national and international Australian Open Lawn Bowls from 2015 to 2019 and the World Youth Championships in 2016. events.

The Broadbeach Bowls Club $5.185 million venue upgrade works commenced in November 2015 and The venue will host the World 2020 Bowls, which are the World Championships of lawn bowls held were successfully completed in June 2016. The upgrade works included four international competition every four years, attracting entries from over 20 countries. The event is expected to attract a total of standard lawn bowls greens, a modernised and expanded dining hall, meeting and office rooms, 1,500 attendees in 2020, of which 71 per cent of attendees will be from interstate and overseas. access ramps, widened footpaths, accessible amenities, a new commercial kitchen and raised outdoor Th e Broadbeach Bowls Club upgrade initiative was a new project completed to prepare the venue for terraces for improved spectator viewing and lighting to two greens. hosting the lawn bowls competition for the Gold Coast 2018 Commonwealth Games (GC2018).

BUSINESS AS USUAL BENEFIT: OUR COMMUNITY AND VISITORS CAN ENJOY THE USE OF GC2018 INFRASTRUCTURE

Economic uplift Economic uplift Economic uplift Engaged, inclusive and Engaged, inclusive and accessible community accessible community

Increase in elite or mass Consistent number of elite or Increase in visitation to the city to BENEFIT MEASURE participation bowling events held mass participation bowling Increase in patronage Growth in Club Membership attend bowling events in the city. events held in the city.

TARGET 10% economic growth annually 2 events per year 10% growth annually An increase in patronage A growth in club membership

2014 - 10% increase 2014 – 220 bowls members 1500 social REALISATION 2016 - $5.4 million 2016 – 2 events 2016 – 2,700 visitors 2015 – 10% increase 2016 – 350 bowls members 2016 – 150 % increase 2500 social

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BROADWATER PARKLANDS STAGE 3

Broadwater Parklands Stage 3 is a significant Gold Coast 2018 Commonwealth Games (GC2018) As part of the project, more than 100,000 cubic metres of sand was dredged from the Broadwater to legacy project, providing new recreational open space for future generations of residents and visitors to improve the navigable boating channels. To help stabilise and protect the surrounding marine our city. environment, 3,000 square metres of seagrass was planted as part of Stage 3, extending the 500 square metres of seagrass planted during Stage 1 in 2013 which has since grown to 5,000 square Featuring wide-open spaces along the foreshore, Broadwater Parklands offers everything from shady metres. spots for a picnic, to large scale events. It hosted the marathon, triathlon and walking events during GC2018. The Education Shelter provides a designated area for school children, community and environment groups to gather and experience the stories of two tales. The stories of the past being the rich Opened in February 2016 at a cost of $10.5 million, Stage 3 of the Broadwater Parklands represents Indigenous history of the area, and more recently, the measures taken to protect and enhance the the 70 per cent completion mark of the broader master plan for the parklands. The parklands now surrounding marine environment. A new piece of public art called ‘Blue Perspective’ now looks out over include: the Broadwater as part of the development. The three-metre fibreglass statue of a blue girl holding a • Additional 3.5 hectares of land to the north of the Gold Coast Aquatic Centre paddle board was created by John Cox, a local artist. • New shared community facilities and home for the Southport Amateur Fishing Club The project was funded by the City of Gold Coast and the Gold Coast Waterways Authority. • Environmental education shelter • Four-lane boat ramp Broadwater Parklands Stage 3 was accelerated because of GC2018. • 82 car parks and 90 car trailer parks. Shaded playground • Barbeque and picnic facilities • Public amenities • Floating pontoons and jetty

BUSINESS AS USUAL BENEFIT: OUR COMMUNITY AND VISITORS CAN ENJOY THE USE OF GC2018 INFRASTRUCTURE

Protection of natural Healthy and safe Engaged, inclusive and Engaged, inclusive and environment community accessible community accessible community

Increase awareness and Protect and enhance the natural Increase public space available Increase community assets for education cultural and ecological BENEFIT MEASURE marine habitat for community and event use recreational use interpretative signage and artwork

Reclamation of additional land to Creation of a purpose built Meet environmental offset meet City policy for regional and Creation of a new multi-purpose TARGET structure to facilitate educational requirements local public open space/ community facility outcomes population standards

2 Education Shelter features 3.5 hectares of reclaimed land to 475m community building with 2 cultural and ecological REALISATION 3000m of seagrass translocated support growing community flexible design, available for interpretative signage and needs various uses artwork

Photo: Glascott Landscape and Civil

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THE GC2018 MANGROVE DECK

The Mangrove Deck was completed in July 2017 within the mangrove wetland habitat located behind and function of the mangrove wetlands. The wetlands encourage seagrass growth in the area and also the Gold Coast Aquatic Centre in the Broadwater Parklands as a result of the Gold Coast 2018 play a role in treating storm water from the adjacent CBD, which improves the water quality of the Commonwealth Games (GC2018). Broadwater.

The $660,000 Mangrove Deck is an open space overlooking the Broadwater and providing recreational The Broadwater Parklands hosted the GC2018 swimming and diving program, triathlon and marathon viewing over the wetlands. It supported spectator movements during GC2018 and other major events events, and was a key site for community and cultural gatherings during this period. Post GC2018, the including the Gold Coast Marathon. space will continue to be used annually for the Gold Coast Airport Marathon and other city events.

The shelter rooftop contains integrated artwork from local indigenous artist Lisa Sorbie-Martin. The Broadwater Parklands is a world class, multi award winning open space and the design solution for the Mangrove Deck will contribute to the long term recreational and visual attributes of the Parklands Built as an environmental offset for reclamation works that facilitated the redevelopment of the Broadwater Parklands Stage 1, the Mangrove Deck plays an important part in preserving the footprint The Mangrove Deck was a new initiative that was enabled by GC2018.

BUSINESS AS USUAL BENEFIT: OUR COMMUNITY AND VISITORS CAN ENJOY THE USE OF GC2018 INFRASTRUCTURE

City reputation Protection of natural environment Enhance resident and guest experience

BENEFIT MEASURE Enhance city reputation Enhance spectator experience for future events Increase city ranking Increased education for the community of TARGET for “Infrastructure” in Reptrak the local marine environment eg. Increased access in finish area

Reptrak rating in 2014 – 12th during the GC marathon REALISATION To be re-measured in 2017 & 2020

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GOLD COAST SPORTS PRECINCT

The Gold Coast Sports Precinct project includes the development of a new two-hall sports and leisure Carrara Indoor Stadium centre, outdoor stadium, refurbishment of existing indoor stadium and southern sports fields to provide • Spectator seating upgrades a world-class group of venues for elite and community sporting groups. During the Gold Coast 2018 • Technology upgrades Commonwealth Games (GC2018), the precinct hosted the Opening and Closing Ceremonies, as well • as the athletics, badminton, weightlifting, wrestling competitions and power lifting. Internal and external cladding improvements, and a new roof

The $122 million precinct project was completed in early 2017 and includes the following improvements: Southern sports fields • • Function rooms suitable for a variety of event types Three multi-sports fields catering for soccer, football and school carnivals • • Change rooms and administration facilities Outdoor lighting, car parking, public amenities and a shared clubhouse • Improvements to access roads Carrara Stadium In preparation for GC2018, the World Team Badminton Championships (Sudirman Cup) was held in • Permanent lighting and technology upgrades May 2017 at the precinct, attracting approximately 1500 of the world’s best. The vision for the precinct was to create a vibrant and engaging venue space that would attract community and sporting events long after GC2018.

The Gold Coast Sports Precinct is a new project that was enabled by GC2018.

BUSINESS AS USUAL BENEFIT: OUR COMMUNITY AND VISITORS CAN ENJOY THE USE OF GC2018 INFRASTRUCTURE

Economic uplift Economic uplift City reputation Healthy and safe community

An economic uplift from elite sporting and Increase in the number of elite sporting BENEFIT MEASURE Jobs created during construction Increase in patrons entertainment events held in the city and entertainment events in the city

350 full-time equivalent jobs created TARGET An increase from baseline 10 events per year 200,000 patrons per year during construction

REALISATION Will commence post opening Will commence post opening Will commence post opening

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COOMERA INDOOR SPORTS CENTRE

The Coomera Indoor Sports Centre will be an important piece of community infrastructure for one of the The upper level includes meeting rooms, a function room and spectator seating. The centre offers Gold Coast’s fastest growing regions. Located within Coomera Sports Park, this new multi-purpose permanent seating for 350 guests, with provision for 7,600 (temporary seating) for special events. facility accommodates a range of elite and community sports such as netball, volleyball, basketball and The centre was completed in August 2016 and was jointly funded by the Australian Government, gymnastics. Queensland Government and City of Gold Coast. It is now open for community use. In May 2017 the During the Gold Coast 2018 Commonwealth Games (GC2018), the $40 million centre hosted the City was awarded the Queensland Parks and Leisure Australia award for “Leisure Facility of the Year” gymnastics competition and netball finals. for Coomera Indoor Sports Centre. The City is now a finalist for the national award when the Australian conference is hosted on the Gold Coast later this year. The venue has been designed to world-class competition standards with potential for elite training and competition use. Key features of the venue design include: The Coomera Indoor Sports Centre is a new project that was enabled by GC2018.

• Gymnastics arena • Eight mixed-use sports courts

• Meeting room facilities • Kiosk

BUSINESS AS USUAL BENEFIT: OUR COMMUNITY AND VISITORS CAN ENJOY THE USE OF GC2018 INFRASTRUCTURE

Economic uplift Engaged, inclusive and accessible Healthy and safe community community

Enables an increase in community An increase in sporting events Increase in grass roots sports BENEFIT MEASURE connectedness and reduction in social held in the city participation in the northern corridor isolation

TARGET An increase from baseline 100,000 patrons per year 100,000 patrons per year

REALISATION

GOLD COAST SQUASH CENTRE

During the Gold Coast 2018 Commonwealth Games (GC2018) the Village Roadshow Studios hosted and utilised for all future major squash events held in the City. This court provides better broadcast the squash competition. The six preliminary squash courts that were originally installed in the Village content opportunities for television networks covering the sport and better spectator viewing. Roadshow Soundstage 9, have now been relocated (first game expected June 2018), to the Carrara The Gold Coast Squash Centre will provide social and health benefits to the community and visitors Indoor Sports Centre. This relocation has added yet another international sport to the popular Gold alike, creating opportunities for children, young people and professionals to have access to world Coast Sports Precinct at Carrara. standard facilities, whilst allowing the City to host domestic and international high performance training The Gold Coast is already recognised as an active city and one of the best sport and recreation camps and major squash events that boost our local economy. destinations in Australia. GC2018 provided many leveraging opportunities for the City to expand its The Gold Coast Squash Centre is a new project that was identified as a result of GC2018. sport attraction program and generate increased investment outcomes for the local sport industry. The relocation of the squash courts to the Carrara Indoor Stadium has been a driver in the attraction of Squash Australia, the peak sporting organisation for Squash in Australia to relocate to the Gold Coast, becoming the home of squash in Australia from May of 2018.

In partnership, Squash Australia and the City have secured the GC2018 glass show court to be stored,

STRETCH BENEFIT: OUR COMMUNITY AND VISITORS CAN ENJOY THE USE OF GC2018 INFRASTRUCTURE

Economic uplift Economic uplift Healthy and safe community Engaged, inclusive and accessible community

2 x national events per year 1 x international every two years Peak sporting organisation An increase in grassroots sporting TARGET X patrons per year 2 x national and or international relocates to the city participation team training camps.

2018/19 Australian Doubles Championships 2018/19 Australian University REALISATION Squash Australia - 2018 Championships 2018 Squash Queensland International Open

GOLD COAST CYCLE CENTRE

The mountain bike events for the Gold Coast 2018 Commonwealth Games (GC2018) were held in the Concept designs of the GC2018 mountain bike trail were created by Architect Mode Design and Nerang National Park with the start and finish located at the Gold Coast Cycle Centre. The project construction was completed in late 2016. included new mountain bike trails in Nerang National Park as well as an upgrade to the Gold Coast The Gold Coast Cycle Centre upgrade included the construction of a new amenities block, fit-out of the Cycle Centre. change room facilities and works to the car park along Hope Street. Stakeholders worked together through the trail design phase to ensure the trail met GC2018 These upgraded facilities delivered a lasting legacy for the City of Gold Coast and provided the competition requirements. Stakeholders included the Queensland Government, City of Gold Coast, opportunity to explore further mountain biking opportunities across the city. National Park user groups, mountain bike and trail care organisations and local residents. The Gold Coast Cycle Centre upgrade was a new project that was enabled by GC2018.

BUSINESS AS USUAL BENEFIT: OUR COMMUNITY AND VISITORS CAN ENJOY THE USE OF GC2018 INFRASTRUCTURE

Economic uplift City reputation Healthy and safe community

Economic uplift from sporting Increase city rating in “Ultimate Increase in mountain biking BENEFIT MEASURE events held in the city Sport City” community participation

An economic uplift from sporting An increase in mountain bike TARGET Top ten by 2018 events held in the city participation in the city

th 15 in April 2016 REALISATION Best new comer in April 2016

GOLD COAST HOCKEY CENTRE

The Gold Coast Hockey Centre redevelopment project has provided the Gold Coast with world-class Building upgrades hockey facilities designed to cater for elite training and competitions as well as community use. The existing clubhouse is more than double in size and includes; The venue redevelopment provides new and upgraded infrastructure to support the development of • change rooms and amenities hockey on the Gold Coast and create opportunities for future training camps and major competitions. • meeting rooms and office space • first aid room The upgrade has delivered: • central atrium New international competition standard hockey pitches • function room • • resurfacing of two synthetic pitches and realignment of one to face north-south position bar/kitchen • • replacement and realignment of the turf pitch will be completed after the Gold Coast 2018 public balcony with 200 permanent seats overlooking the two synthetic pitches Commonwealth Games (GC2018) The Gold Coast Hockey Centre redevelopment was completed in early 2017 and hosted the hockey • the synthetic pitches will feature surfaces known as Poligras Platinum competition for GC2018. • the pitches are designed to the same specifications as the new hockey pitch being built at the Sports Super Centre at Runaway Bay The redevelopment ws a new project and has been enabled by GC2018.

BUSINESS AS USUAL BENEFIT: OUR COMMUNITY AND VISITORS CAN ENJOY THE USE OF GC2018 INFRASTRUCTURE

Economic uplift City reputation Healthy and safe community

Economic uplift from sporting Increase city rating in “Ultimate An increase in grassroots BENEFIT MEASURE events held in the city Sport City” sporting participation

An economic uplift from sporting An increase in grassroots TARGET Top ten by 2018 events held in the city sporting participation

th 15 in April 2016 REALISATION Best new comer in April 2016