Missing Miles Request Form

Missing miles request form Member details Asia Miles membership number Family name Given name ____________________________________________ __________________________________________ Please check if you have fulfilled the criteria to claim missing miles from the corresponding partners Airline or Hotel That you quoted your membership number when you made your reservation and presented your membership card at check-in (where relevant). Travel That you quoted your membership number when you made your booking and presented your membership card when making payment (where relevant). Cars & Transport, Retail, or Dining & Banquet That you presented your membership card when making payment. Your missing miles have not been credited to you 8 weeks after the transaction date. You are claiming your missing miles within 6 months after the transaction date. Important notes 1. Please fill out the form in English and CAPITAL letters using black ink. Post your form (along with the relevant documents as specified under corresponding partners, shown below) to Asia Miles, PO Box 1024, Tsuen Wan Post Office, Hong Kong. 2. If the missing miles in question relate to our Finance & Insurance, Telecoms, or Living & Wellness partners, please check with the relevant partners directly. 3. It may take 8 weeks from the transaction date for your claim to be processed and the miles to be credited to your account. If you have not received miles by then, you can claim your missing miles within 6 months of the transaction date. 4. For more information on claiming missing miles, you can contact us at +852 2747 3838. Missing miles request details Airline – Please attach e-ticket itinerary receipt and boarding pass(es). Date of departure Airline name Flight no. Fare class3 Ticket no. Origin Destination (DD / MM / YYYY) 1. You can claim your missing miles on flights operated by Cathay Pacific, Cathay Dragon, British Airways, Qantas, or Air New Zealand online. Please visit www.asiamiles.com/en/account/manage-miles/claim-missing-miles.html, log in to your account and complete an online form to submit your claim. 2. To claim your missing miles on flights operated by Air China, Alaska Airlines, Gulf Air and Royal Brunei Airlines, please attach your e-ticket itinerary receipts and original boarding passes. 3. Please note that only certain airlines fare classes are eligible for earning Asia Miles. 4. Certain discounted Economy Class tickets subject to different fare types will earn 25% or 50% of the actual miles flown. For details, please refer to www.asiamiles.com/en/earn-miles/airlines.html Hotel‡ – Please attach the original hotel receipt(s). Hotel location Date of check-in Date of check-out Hotel receipt Currency / Hotel chain Hotel name (City / Country) (DD / MM/ YYYY) (DD / MM / YYYY) no. Room rate ‡Applicable partners: Fairmont Hotels & Resorts, Harbour Plaza Hotels & Resorts, Home Hotel, Hotel JAL City, Humble House Taipei, InterContinental® Hotels Group, Landis Hotels & Resorts, Langham Hospitality Group, Mandarin Oriental Hotel Group, Marco Polo Hotels, Meritus Hotels and Resorts, Millennium Hotels and Resorts, Miramar Hotel Group (Taiwan), New World Hotels & Resorts, Nikko Hotels International, Okura Hotels & Resorts, Park Plaza® Hotels & Resorts, Preferred Hotels & Resorts, Radisson Hotels & Resorts, Raffles Hotels & Resorts, Regent Hotels & Resorts, Rosewood Hotels & Resorts®, Shangri-La Hotels and Resorts, Sino Hotels, Swire Hotels, Swissôtel Hotels & Resorts, Taj Hotels Resorts and Palaces, The Peninsula Hotels and WORLDHOTELS. For other partners, please contact them directly. Cars & Transport# / Retail# – Please attach the copies of your car rental agreement / shopping receipt(s) Location Date of transaction Amount spent Partner name Receipt no./ Invoice no. (City / Country) (DD / MM / YYYY) (HKD)^ #Applicable partners: AVIS, Hertz, Sixt & Samsonite. For other partners, please contact them directly. ^For minimum and maximum spending requirements (if applicable), please refer to www.asiamiles.com Note: To claim your missing miles from Samsonite purchases, please attach the original receipt. Dinner and Banquets† – Please attach the original Asia Miles dining receipt(s) or restaurant receipt(s) pre-printed with your Asia Miles membership number. Location Date of transaction Dining receipt or Amount spent Partner name (City / Country) (DD / MM / YYYY) restaurant receipt no. (HKD)^ ^Spend per transaction (min HKD300, max HKD10,000, excluding tips). Earning and spending criteria may vary for markets outside Hong Kong. For the latest information, please refer to dining.asiamiles.com †For Banquet partners, please check directly with the partner concerned. Travel/Living & Wellness* – Please attach the original receipt(s). Date of departure Partner name Flight no. Fare class Tour code Ticket no. Origin Destination (DD / MM / YYYY) *Applicable partners: Cathay Holidays Limited & RedMR For other partners, please contact them directly. Member’s signature Date D D M M Y Y Y Y ______________________________________ Post back to Asia Miles, PO Box 1024, Tsuen Wan Post Office, Hong Kong IVRS-V14-150 Last updated on 17 December 2018 .

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