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Select Committee on Train Services Jim Betts Secretary, Department of Transport Bernie Carolan CEO, Transport Ticketing Authority myki has not and will not affect the operation of train services in Victoria International experience suggests smartcard ticketing systems normally take five years or more to implement. Metcard will cost more to maintain into the future, and device components and technical support will become increasingly difficult to source. A myki card has an embedded microchip which can handle and store information. It also has an internal aerial. When the card is touched to a card reader, power flows through the aerial and information moves from the card to the reader and back again. The reader is linked to the 'back office' system for reconciliation of transaction and payments. Operational reasons for myki’s superiority over Metcard myki will provide an integrated ticketing system, eliminating the need for travellers to navigate three different ticketing systems. myki is a fully programmable ticketing system allowing discounts or incentives to be added to the fare structure relatively easily. The number of passengers on the metropolitan train network has more than doubled since Metcard was installed and without a new ticketing system, significant investment in additional Metcard equipment would have been required. myki is an open-architecture system. Open architecture is a common protocol allowing devices from different manufacturers to work together. Smartcard ticketing implementation timeframes City Card name Number of devices Delivery timeframe Victoria myki 20,000 5-6 years SE Queensland Go Card 8000 5 years Perth smartrider 4000 4 years London Oyster 16,000 6 years Hong Kong Octopus 3 years San Francisco Translink/Clipper 12-plus years Paris Navigo 10-plus years Holland OV-Chipkaart 7-plus years Los Angeles TAP 6000 5-plus years Houston Q-Card 5-plus years Minneapolis Go-to-card 5-plus years Ireland ITS 5-plus years Tender released in 1997. Sydney T-Card Re-tendered 2010. Select Committee on Train Services Jim Betts Secretary, Department of Transport Bernie Carolan CEO, Transport Ticketing Authority.

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TTF Smartcard Ticketing on Public Transport 2010
Tourism & Transport Forum (TTF) Position Paper Smartcard ticketing on public transport July 2010 Tourism & Transport Forum (TTF) is a national, Member‐funded CEO forum, advocating the public policy interests of the 200 most prestigious corporations and institutions in the Australian tourism, transport, aviation & investment sectors. CONTENTS OVERVIEW 2 SMARTCARD TECHNOLOGY 3 ADVANTAGES OF SMARTCARD TICKETING 3 CHALLENGES FOR IMPLEMENTATION 6 SMARTCARD TICKETING IN AUSTRALIA 8 SMARTCARD TICKETING INTERNATIONALLY 10 INNOVATION IN SMARTCARD TECHNOLOGY 12 LOOKING AHEAD 14 CONCLUDING REMARKS 14 FOR FURTHER INFORMATION PLEASE CONTACT: CAROLINE WILKIE NATIONAL MANAGER, AVIATION & TRANSPORT TOURISM & TRANSPORT FORUM (TTF) P | 02 9240 2000 E | [email protected] www.ttf.org.au In short: 1. Smartcard ticketing provides convenience for commuters and efficiency gains for transport service providers. 2. Smartcard systems have been introduced in Australian cities with varying degrees of success. 3. International experience suggests that successful implementation may take many years, and difficulties are commonplace. 4. Overall, the benefits of smartcard ticketing overwhelmingly outweigh the costs and challenges that may arise in implementation. Overview Smartcard technology is being implemented around the world as a substitute for cash transactions in various capacities. When applied to public transport fare collection, smartcards eliminate the need for commuters to queue for tickets and reduce the burden on transport providers to process fare transactions. In recent years, benefits such as decreased travel times and general convenience to commuters have driven a shift towards smartcard ticketing systems on public transport systems in Australia and around the world. As well as providing more efficient transport services to commuters, smartcard ticketing systems enable service providers and transit authorities to collect comprehensive data on the travel behaviour of commuters.
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