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WORKPLACE STRATEGY “We shape our buildings; thereafter they shape us.” WINSTON CHURCHILL

ii North America’s leading companies are striving for greater efficiencies in square footage per person to cut overhead costs and support their bottom line.

Non-optimized Highly Cellularized / Moderately Open Collaborative High Internal High External Work Environment Specialized Work Areas Cellularized Work Environment Mobility Mobility RSF/PERSON 350 300 250 200 150 100 50 Littler Lloyds Bank Microsoft Google HP Accenture P&G CBRE Unisys Cisco HSBC Coca-Cola USAA AMEX Facebook Diageo Bank of America RBC Capital One Technology Consumer Goods Finance and insurance Professional Services 1 But employees have struggled to work in high density environments. There’s more to future-proofing your space than simply reducing your square footage.

2010 2012 2017

From 2010 to 2012, the average SF/person dropped from 225 to 176. This number is predicted to drop to as low as 100 SF/person by 2017.1

2 1 CoreNet Global, 2012 While in the , people spend less than 50% of their workday at their desk.2 Variety is the key to From 2010 to 2012, the average SF/person dropped from 225 to 176. unlocking a productive This number is predicted to drop to as low as 100 SF/person by 2017.1 workforce.

2 CBRE Strategy Survey, 2014 BOOST WORKPLACE PRODUCTIVITY AND SATISFACTION ACROSS GENERATIONS

In 2014 CBRE surveyed more than 5,500 professionals from a variety of office-using industry sectors. Millennials represented 22% of the respondents. Our research indicates well-balanced that accommodate different functions and individual preferences yield the greatest results. By 2025, three of every four workers will be Millennials.3 Millennials, as with Boomers and Gen Xers value variety, choice, access and transparency in the workplace. 60% Workplace Preferences by Generation Millennials (born 1981–1996) Generation X (born 1964–1980) Boomers (born 1946–1963) 47% 45% 45% 43% 42% 41% 37% 38% 34% 30% 31% 28%

17% 15%

10%

0% Spaces to think Spaces to Spaces to meet Spaces for learning and concentrate socialize and collaborate and training

3 Forbes, 2013 Source: CBRE Global Research and Consulting, Designing the Office of the Future?, November 2014 5 BECOME A FORWARD-THINKING WORKPLACE

CBRE’s strategic planning approach embraces the new normal, promoting employee productivity and engagement with balanced work environments. We combine local experience with global knowledge to deliver world-class customized solutions.

TRADITIONAL APPROACH VS CBRE WORKPLACE STRATEGY APPROACH ƒƒAsk you what you need, ƒƒMake recommendations based on data about based largely on what you have how your people work and how they use space

ƒƒGain efficiencies by standardizing ƒƒDrive efficiencies by standardizing office, workstation office and workstation sizes attempting and meeting room sizes and by rethinking how you to minimize circulation as much allocate space to individuals and teams as possible ƒƒHelp you manage the change through communication and training

6 Increase efficiency by 10-25% while also improving the quality and functionality of the work environment. WE ALIGN YOUR REAL ESTATE TO BUSINESS DEMANDS WITH A FIVE STEP PROCESS

Define1 Measure2 Analyze3 Implement4 Control5

Project Kickoff Interviews Scenario Concept Design Post Occupancy Meeting Planning Analysis Surveys Design Oversight Workplace Audit Occupancy KPI Focus Groups Program Planning Visioning Session Management Observation Study Space Program Stakeholder Utilization Study Development Communication Industry Benchmarks Executive Work Style Analysis Presentation 8 Global, diverse and forward-thinking – we lead in the development and implementation of workplace strategies. Why CBRE’s Workplace Strategy? • Direct access to workplace best practices, knowledge and trends from CBRE’s global client list • Intelligent and holistic real estate decisions made possible through a unique integrated service offering CBRE’s Los Angeles • We build a roadmap to future-proofing headquarters is the world’s space and infrastructure first WELL Certified office and recipient of the 2014 CoreNet Global Innovator’s Award for excellence and innovation in JUDITH AMOILS, B.Arch., M.B.A. Managing Director, Consulting Services corporate real estate. T 416 815 2395 | C 647 888 1900 — FMLink, November 21, 2014 [email protected]

LOREN BERGMANN, R.I.D., LEED AP ID+C Director, Workplace Strategies Project Management Western Canada T 604 662 5152 | C 604 831 8476 | [email protected]

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