Global Citizenship Report 2008-2009 | i Beer & A Better World Global Citizenship Report 2008-2009 32 | Global Citizenship Report 2008-2009 Ten to Track Anheuser-Busch InBev has experienced tremendous growth in recent years as we have acquired many of the world’s best-known brewing companies and beverage brands. One of the great benefits of such growth is the opportunity for each company to learn from its sister companies. We share best practices in areas ranging from managing inventory to streamlining distribution to improving procurement procedures. We also learn from each other in the area of corporate citizenship. As a result, we are implementing innovative Better World initiatives in our three areas of concentration — responsible drinking, environment, and community — throughout Anheuser-Busch InBev. While we’ve included social responsibility efforts from 10 of our key countries in this report, we are committed to helping ensure a Better World wherever we do business. © 2010 Anheuser-Busch InBev Company Section - Proof 10 DATE PROJECT JOB NUMBER CLIENT PROWOLFE PARTNERS 04.28.10 2009 CSR 09-BUD-102 AB InBev 314 983 9600 Global Citizenship Report 2008-2009 | 33 © 2010 Anheuser-Busch InBev Company Section - Proof 10 DATE PROJECT JOB NUMBER CLIENT PROWOLFE PARTNERS Company Section - Proof 10 DATE PROJECT JOB NUMBER CLIENT PROWOLFE PARTNERS 04.28.10 2009 CSR 09-BUD-102 AB InBev 314 983 9600 04.28.10 2009 CSR 09-BUD-102 AB InBev 314 983 9600 34 | Global Citizenship Report 2008-2009 Cervecería y Maltería Quilmes Location: Argentina Striving for a Better World Key Performance Indicators At Cervecería y Maltería Quilmes, in all that we Cervecería y Maltería Quilmes is committed do, we recognize our responsibility to improve to continuous performance measurement. the world where we do business. We are all To assist in the presentation and content of our citizens of the world — together — and together social responsibility data, we consulted the Global we must find ways to put social responsibility into Reporting Initiative’s (GRI) Sustainability Reporting action. Anheuser-Busch is committed to building Guidelines. Content owners in each area were a company for the long term with a legacy to then responsible for collecting and verifying key be proud of — for the people who work for us performance indicator (KPI) data and information and with us; for future generations and the used in this report. environment in which we live; and above all for our consumers, who we hope will always enjoy Environmental KPIs and targets are fully integrated our products responsibly and be as proud to into our company’s Voyager Plant Optimization choose them as we are to create them. (VPO) global management system, which is designed to bring greater efficiency to our brewery Our dream is to be the Best Beer Company in operations and generate cost savings, while at a Better World by focusing on these key areas: the same time improving quality and ensuring safety. VPO also guarantees that environmental • Community: We are committed to making a difference through our people, the integrity of our business conduct, and our community support. Key Brands: • Responsible Drinking: We brew our beers to be enjoyed responsibly by those of legal l Quilmes drinking age and are committed to engaging with consumers to promote responsible drinking l Brahma and discourage abusive drinking, including l drink/drunk driving and underage drinking. Stella Artois • Environment: We are committed to using a sustainable approach to the use of key natural resources. Company Section - Proof 10 DATE PROJECT JOB NUMBER CLIENT PROWOLFE PARTNERS 04.28.10 2009 CSR 09-BUD-102 AB InBev 314 983 9600 Global Citizenship Report 2008-2009 | 35 management is done in accordance with our our significant capital expenditures. Besides Environmental Policy and Strategy and the paying taxes and excise duties, we are improving ISO 14001 norms. our production facilities, modernizing logistics and commercial investments, and creating jobs. This table shows a series of KPIs relating to our By constantly improving our operations, we Better World initiatives. We have set challenging aspire to continue creating new jobs, improving targets for our environmental performance and, economic standards and adding value to the this year, we will be setting new targets for 2013 communities in which we live and work. to continue to drive our performance. • From 2007 to 2009, we invested nearly Community $384.5 million in production technology, in A key objective for Cervecería y Maltería strengthening our commercial network, in Quilmes is to create value for shareholders environmental efforts and in human resources. and stakeholders, especially our employees • From 2007 to 2009 Cervecería y Maltería and the communities in which we operate. Quilmes paid nearly $830.3 million in taxes. We are proud of the positive and meaningful impact our business has, in particular through Environment 2008 2009 2010 Notes Target Material recycling and by-products — 94% 94% Applies only for beer production facilities use (percent recycling and reuse) Energy use 0.10580 0.10873 0.09684 Gigajoules of energy used for all company (Gigajoules/hectoliter) production activities per hectoliter of beer (and soft drinks, if applicable) produced Water use (hectoliters/hectoliter) Hectoliters of water used for all company production All Production 4.39 4.22 4.20 activities per hectolitre of beer (and soft drinks, if applicable) produced Beer & Soft Drink Production Only 3.52 Hectoliters of water used per hectoliter of beer (and soft drinks, if applicable) produced Wastewater — 3.22 2.52 Hectoliters of wastewater discharged for all (hectoliters/hectoliter) company production activities per hectoliter of beer (and soft drinks, if applicable) produced Greenhouse gas emissions — 196.13kg/ 116.9 Kilograms of carbon dioxide emissions for all company (kilograms of carbon HLN production activities per hectoliter of beer (and soft dioxide/hectoliter) drinks) produced Economic Benefit 2008 2009 Notes Volume produced (million hectolitres) 19.15 18.67 (1 hectoliter = 100 litres) Number of employees 5,102 4,995 Employee satisfaction 78% 87% Positive response to the question: “Do you feel proud of your job?” Fatalities 1 0 Number of employee fatalities; Number of contractor fatalities Company Section - Proof 10 DATE PROJECT JOB NUMBER CLIENT PROWOLFE PARTNERS Company Section - Proof 10 DATE PROJECT JOB NUMBER CLIENT PROWOLFE PARTNERS 04.28.10 2009 CSR 09-BUD-102 AB InBev 314 983 9600 04.28.10 2009 CSR 09-BUD-102 AB InBev 314 983 9600 36 | Global Citizenship Report 2008-2009 Giving Back In addition to investing in our facilities, we also invest in our communities, recognizing that giving back is a key element of a sustainable approach to our business. • In 2008 and 2009, Cervecería y Maltería Quilmes invested a total of $280,000 in such programs as: • Scholarships and support for students of “polimodal” (the last three years of high school). • Payment of fees to professionals and specialists for projects such as family vegetable gardens and university courses. • Support for hospitals, health care units and day care centers. • Donations of books, learning materials, furniture and equipment for schools at all levels. Winning with Integrity In 2008, Cervecería y Maltería Quilmes also reinforced our global company’s Code of Business Conduct and Ethics. This included an expansion of an online and telephone-based tool to report suspected code violations and a Web-based training tool for our senior employees. The “Winning with Integrity” training includes guidance on how to apply company ethics and values to the job; how to identify and avoid conflicts of interest; and how to handle confidential company information. One Team, One Dream We support projects and events that invest in our communities. Just one example of this is We also recognize that by showing respect for our sponsorship of family vegetable gardens. our people through competitive compensation, benefits and a safe work environment, we tap into their innate desire to help our cause as a responsible corporate citizen. At Cervecería y Maltería Quilmes, we saw a In addition to investing in our facilities, 43 percent decrease in our lost-time injuries, a 22 percent decline in total accidents from we also invest in our communities, 2007 to 2009, and a reduction in lost workdays of 69 percent. In January 2008, sadly, we had recognizing that giving back is a key a fatal accident involving a packaging machine at our Monte Grande plant. The fatality prompted element of a sustainable approach us to further improve safety conditions for to our business. packaging machines at all our facilities. Our work force is 89 percent male and 11 percent female. Company Section - Proof 10 DATE PROJECT JOB NUMBER CLIENT PROWOLFE PARTNERS 04.28.10 2009 CSR 09-BUD-102 AB InBev 314 983 9600 Global Citizenship Report 2008-2009 | 37 The “We ID” and “We don’t sell alcohol to minors” are some of the materials of the “+18=Responsible Sales” Campaign. This campaign is intended to raise awareness at retail outlets of the responsibility not to sell alcohol to those under the age of 18. Promoting Responsible Drinking “+18=Responsible Sales” and “We ID” Beer is enjoyed responsibly by the vast majority • Point-of-sale and educational materials for of consumers, but we recognize that alcohol use at retail outlets to help prevent sales to misuse may cause harm. That’s why at Cervecería minors and underage drinking y Maltería Quilmes, we have long acknowledged the seriousness of abusive drinking and devoted Quilmes Code considerable resources to promoting responsible • Self-regulation commercial drinking and discouraging abuse. communication code In 2008, we developed and promoted responsible Breathalyzer donations drinking programs in several key markets, focusing • To help prevent drunk driving on drink/drunk driving, high-risk drinking and underage drinking.