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Emerging Models and Practices of US Academic Libraries Around the Globe

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Emerging Models and Practices of US Academic Libraries Around the Globe BRIDGING WORLDS Emerging Models and Practices of U.S. Academic Libraries Around the Globe Edited by Raymond Pun, Scott Collard, and Justin Parrott Association of College and Research Libraries A division of the American Library Association Chicago, Illinois 2016 The paper used in this publication meets the minimum requirements of Ameri- can National Standard for Information Sciences–Permanence of Paper for Print- ed Library Materials, ANSI Z39.48-1992. ∞ Cover concept by Wu Xianfeng. Library of Congress Cataloging-in-Publication Data Names: Pun, Raymond, 1985- editor. | Collard, Scott, editor. | Parrott, Justin, editor. Title: Bridging worlds : emerging models and practices of U.S. academic libraries around the globe / edited by Raymond Pun, Scott Collard, and Justin Parrott. Description: Chicago : Association of College and Research Libraries, a division of the American Library Association, 2016. Identifiers: LCCN 2016014956| ISBN 9780838988428 (pbk. : alk. paper) | ISBN 9780838988442 (epub) | ISBN 9780838988435 (PDF) | ISBN 9780838988459 (Kindle) Subjects: LCSH: Academic libraries--United States--International cooperation. | Libraries and colleges--United States--International cooperation. | Academic libraries--International cooperation--Case studies. | Academic libraries--Planning. | Library cooperation. | International librarianship. Classification: LCC Z675.U5 B725 2016 | DDC 027.70973--dc23 LC record avail- able at https://lccn.loc.gov/2016014956 Copyright ©2016 by the Association of College and Research Libraries. All rights reserved except those which may be granted by Sections 107 and 108 of the Copyright Revision Act of 1976. Printed in the United States of America. 20 19 18 17 16 5 4 3 2 1 Table of Contents v ......... Acknowledgments 1 ......... Introduction Raymond Pun, Scott Collard, and Justin Parrott Section 1: Designing and Envisioning the Library Ahead 7 ......... chapter one. Envisioning the New Global Campus Library: A Conversation Lucinda Covert-Vail and Roddy Austin As interviewed by Scott Collard Section 2: Delivering Global Access Services and Technology Support 27 ....... chapter two. Creating Global Delivery Strategy: Services, Systems, and Practices Beth Daniel Lindsay, Kristina Rose, Sydney Thompson, and Shoshannah Turgel 41 ....... chapter three. Taking Interlibrary Loan Abroad Beth E. Clausen 53 ....... chapter four. Integrating Academic Technology Services into the Global Network University Library: Six Questions for the Team Beth Russell, Ron Berry, and Brian Lewis Section 3: Building Collections Abroad Collaboratively 65 ....... chapter five. Licensing Electronic Resources in the Global Environment: A Conversation Angela Carreño and Bill Maltarich As interviewed by Scott Collard 81 ....... chapter six. Collection Development for Global Campus Libraries Ree DeDonato and Michael Hughes iii iv Table of Contents 91 ....... chapter seven. Participatory Archives: Building on Traditions of Collaboration, Openness, and Accessibility at the American University in Cairo Stephen Urgola and Carolyn Runyon 105 ..... chapter eight. Creating Special Collections: A Case Study from NYU Abu Dhabi Virginia Danielson and Michael Stoller 113 ..... chapter nine. Managing Copyright in the International Campus Library April M. Hathcock Section 4: Developing Reference and Research Services on International Campuses 125 ..... chapter ten. Reference and Research Services in a Global Campus Environment Scott Collard, Ilka Datig, and Amani Magid 139 ..... chapter eleven. Library Instruction Programs at American-Style Academic Libraries Outside of the United States Amanda B. Click and Meggan Houlihan 161 ..... chapter twelve. Supporting Library User Needs in an Expanding Global Network Paula Feid and Daniel Perkins Section 5: Providing Technical Services in a Global Context 175 ..... chapter thirteen. Developing a Global Integration Strategy for Resource Acquisitions Nina Servizzi 183 ..... chapter fourteen. Global Strategy for Technical Services Justin Parrott, Wenchao P Jia, and Heng (Helen) Ge 193 ..... chapter fifteen. Resource Description and Access: Internationalizing, Teaching, and Learning RDA Cataloging Abroad Sheau-yueh J. Chao Acknowledgments The idea for this edited volume came from several inspirations. The first was an essay published by Harriett Green from University of Illinois Urbana-Champaign entitled “Libraries across Land and Sea: Academic Library Services on Interna- tional Branch Campuses” in College and Research Libraries, v. 74, no. 1. Green’s study looks at how international branch campus libraries obtain support from their main campuses. She interviewed several leading universities with various partnerships across the globe about collaboration between branches and their headquarters. The essay sparked our interest in compiling an edited volume, both as a response to Green and as an opportunity to dig deeper into the work going on in U.S. campus libraries abroad. The second impetus was an encouraging conversation with Kathryn Deiss, ACRL’s content strategist, which prompted us to think more about this project and consider it seriously. We sincerely and copiously thank Kathryn Deiss and the ACRL’s New Publications Advisory Board for their feedback, encouragement, and guidance to pursue this project. We would especially like to extend our thanks to all contributors to this vol- ume who have done an amazing and enormous job with their chapters and thus helped make this book possible. Additionally, the editors would like to thank their friends and colleagues at New York University and its campuses in Abu Dhabi and Shanghai for their support and encouragement. Reference Green, Harriett. “Libraries across land and sea: Academic library services on international branch campuses.” College & Research Libraries (2011): crl-259. v Introduction Raymond Pun, Scott Collard, and Justin Parrott Over the past decade, a growing number of American institutions of higher education have made international engagement a key facet of their missions, emphasizing global awareness, interconnectedness, and student and community diversity. Most ambitiously, more and more universities are establishing cam- puses, branches, and enhanced programs outside of the United States. Many U.S. universities are partnering with foreign institutions in the Middle East and East Asia, capitalizing on interest in introducing and integrating Western higher ed- ucation into these regions. These collaborations seek to take advantage of the blending of cultural, social, political, and economic communities to chart new territories in research, teaching, and learning. Whether driven by the need to recruit more international students, the desire to prepare students for work in a more globalized world, or as a vehicle to initiate broader global partnerships with foreign entities, these ventures certainly represent a growing emphasis in higher education. Academic libraries are playing a role in many of these undertakings, acting as key partners in the development of campus community, student life, and research. The objective of this volume is to present examples of libraries working to play their part in a campus’ development and international ambitions. The volume is divided into five thematic sections: • Designing and Envisioning the Library Ahead • Delivering Global Access Services and Technology Support • Building Collections Abroad Collaboratively • Developing Reference and Research Services on International Campuses • Providing Technical Services in a Global Context Each of these sections is composed of chapters, generally case studies, which focus on how libraries are engaging their new global communities through ser- vices, collections, and infrastructure building. These chapters illuminate best prac- tices, lessons learned, and perspectives gained; and touch on some of the cultural, political, and social factors at play as institutions work to support these complex organizations. The contributions here illustrate a variety of institutions, styles, and approaches. Taken together, these chapters provide new ideas, experimental mod- els, and innovative methods in developing an international campus library in close 1 2 Bridging Worlds | Introduction collaboration with the home campus. These chapters also offer lessons to other university libraries interested in establishing global centers with a strong focus in teaching, learning, and research missions. Many of the contributors to this volume, including the editors, are in some way connected to New York University (NYU). In addition to being the impetus for this volume, NYU’s entrance onto the global higher education stage—with the opening of its Abu Dhabi campus in 2010 and Shanghai campus in 2013—has in many ways highlighted an emerging and highly collaborative global model for library services. In addition to the NYU contributors, the case studies collected here are drawn from institutions around the Middle East (Abu Dhabi, Cairo, Qa- tar), Asia (Shanghai, Taiwan), and elsewhere, with a good deal of attention paid to relationships with home institutions in the United States as well. Interestingly, the cooperation involved in producing these chapters demon- strates that global collaborations can and do work in the local context too. It’s im- portant to note that regardless of the resources or geographical locations involved, one common challenge for all contributors is communication between campuses or partners. To collaboratively build anything new in this kind of environment— be it a service,
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