™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING ™ Now Incorporating

DOOR & WINDOW MANUFACTURER MAGAZINE

VOLUME 11/ISSUE 6/JULY-AUGUST 2010 FREE SUBSCRIPTION FORM ON PAGE 39 $500 Plant Tour: Going Direct with Much Success

Also Inside: •Planning for IWF •Remodeling a Showroom •Considering Machinery Purchases

THE FUTURE OF FENESTRATION IS IN YOUR HANDS ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

DO YOU WANT MORE STYLE, STRENGTH, PERFORMANCE, EASE OF INSTALLATION AND REDUCTION IN YOUR INVENTORY?

SAY “YES” TO TRUTH’S ENCORE® SERIES HANDLES AND COVERS

Truth’s new “nesting” cover for the Encore® Series of operators provides options to an The Snap-Fit cover removes easily for painting and staining of the window frame and already stylish design. Encore operators give you all the strength and performance provides a smooth, stylish look for your windows. Integrated snap feature allows characteristics you need in an operator with the flexibility of additional handle and fastenerless cover attachment and installation after home is completed, helping to cover options. eliminate construction damage.

The Full-Flip Handle design eliminates collapse during operation and Encore® Operators For more information about Encore® and Maxim® Series cover and handle options contact require 33% less effort to operate than previous operators. The handle provides smooth your Truth representative. operation with a more contemporary look when nested and allows for easy screen removal without removing the handle from the operator.

#12614.XX (LH) #13423.XX (LH) #13342.XX (LH) #12616.XX (RH) #13424.XX (RH) #13343.XX (RH) Left Hand Shown Left Hand Shown With Metal Cover Left Hand Shown

Now With More Handle And Cover Options To Choose From. Available in a wide range of finishes. 700 West Bridge Street • Owatonna, MN 55060 • 1-800-866-7884 • www.truth.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

STAIR REMODELING JUST GOT A FEW STEPS EASIER.

Solid Hardwood Tread Featuring tongue & groove construction.

NEW

Young US Patent Pending makes it easy to renovate any stairs – from carpeted to premium hardwood. Not just easier, but more affordable, since Young Manufacturing’s newest innovation – Young RetroTreadTM –delivers a solid hardwood upgrade of the stairs without having to rebuild. Young RetroTreadTM is made in the USA by the same family of craftsmen who have been helping to build America since 1858.

Reversible Return Nosing A Young Manufacturing exclusive!

1-800-545-6595 YOUNGMANUFACTURING.COM ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

™ On the Web at www.dwmmag.com

• Breaking news items • New featured content • Surveys • Forum • RSS feed DOOR & WINDOW MANUFACTURER MAGAZINE • Timely coverage of DWM industry events CONTENTS BOOKMARK IT TODAY! VOLUME 11/ISSUE 6/JULY-AUGUST 2010 www.dwmmag.com columns features From the Publisher ...... 4 AAMA Analysis ...... 6 24 Buyers’ Market? AMD Headlines ...... 8 Machinery suppliers share their outlooks on the economy in light Eye on Energy ...... 10 of the manufacturing activity Trend Tracker...... 14 they see on the horizon. departments 26 Face Lift What’s News ...... 16 If you’ve been thinking of remodeling your Energy and Environmental news 20 showroom but have held off, read about how Secret Shopper ...... 36 one dealer’s remodeling strategy paid off. 26 Ones to Watch ...... 38

Now Showing ...... 39 30 Plant Tour At Thompson Creek Windows, the company Suppliers Guide...... 40 does it all—manufacturing, sales and Classifieds ...... 42 installation. This method has proved successful for this regional window company Advertising Index ...... 42 that has continued to grow, even through the Introducing ...... 44 30 housing slump. ON THE COVER 34 It’s IWF Thompson Creek factory employ- The wood products industry ees prepare insulating glass units for sealing and insertion into the heads to Atlanta for this bi- window sash and frames. For ennial show. Find out what more on the company, see article 34 products will be on display. on page 30.

DWM—Door and Window Manufacturer magazine, (USPS 001-303), ©2010 by Key Communications Inc. All rights reserved. DWM is published 9 times per year (January/February, March, April, May, June, July/August, September, October, November/December) by Key Communications Inc., 385 Garrisonville Road, Suite 116, Stafford, VA 22554; 540/720-5584; fax 540/720-5687. Advertising offices listed on page 4. Unsolicited manuscripts and other materials will not be returned unless accompanied by a self-addressed, stamped envelope. All contents are ©2010 by Key Communications Inc. Neither publisher nor its represen- tatives nor its subcontractors assume liability for errors in text, charts, advertisements, etc. and suggest appropriate companies be contacted before specifica- tions or use of products advertised or included in editorial materials. Views and opinions expressed by authors are not necessarily those of the publisher. For permission to reprint, contact editorial office. Printed in the U.S. No reproduction permitted without expressed written permission of the of the publisher. Periodicals postage paid at Stafford, VA and at additional mailing offices. Questions? Call 540/720-5584. Send subscription inquiries to Key Communications Inc., P.O. Box 569, Garrisonville, VA 22463. POSTMASTER: SEND ADDRESS CHANGES TO DWM, P.O. Box 569, Garrisonville, VA 22463.

2 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Get Automated With up to 850 Sash per Shift in Winner of the 2007 under 1200 square feet! Crystal Achievement Award for Most Innovative Machine!

The Stürtz Compact Sash Line offers a space saving solution feeds the sash into a four head cleaner designed to clean all for high production welding and cleaning with capacity for four corners simultaneously in approximately 25 seconds. up to 850 welded and cleaned sash per shift in under 1200 The cleaner can be outfitted with optional tilt latch routing square feet, and with only one operator! and pivot bar insertion drilling. The close proximity of the double stack welders allows one operator to efficiently load both machines. Upon removal of the welded sash via a high speed belt system, the welders » Find out more about Stürtz today by calling 330-405-0444 automatically size for the next cycle. The belt system then or visit our website at www.sturtz.com.

Stürtz Machinery Inc. 1910 Summit Commerce Pkwy. · Twinsburg, OH 44087 Telephone 330-405-0444 · Telefax 330-405-0445 stürtz [email protected] · www.sturtz.com Machinery, Inc. ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

™

FROMTHEPUBLISHER DWM DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING Publisher/Editor Tara Taffera [email protected] ❚ x113 Associate Publisher Brian Welsh [email protected] ❚ x195 Managing Editor Erin Harris [email protected] ❚ x130 Assistant Editor Penny Stacey What Do You Track? [email protected] ❚ x148 Contributing Editors Ellen Rogers [email protected] ❚ x118 BY TARA TAFFERA Megan Headley [email protected] ❚ x114 Art Directors Chris Bunn [email protected] ❚ x132 uring a recent interview about assessing trends? If for some Dawn Campbell [email protected] ❚ x150 with Rick Wuest, president reason the warranty claims went up Exhibits Manager Tina Czar Dof Thompson Creek Window or down at least he would know why. [email protected] ❚ x115 Co., something struck me. Instead Why is all of this is so important? Marketing Director Holly Biller [email protected] ❚ x123 of answering the questions I asked When the Environmental Protection Marketing Assistant Ally Curran him with generalities, Rick’s hand Agency (EPA) came out with its lead [email protected] ❚ x133 Customer Relations Janeen Mulligan was always on his computer mouse paint requirements for pre-1978 Manager [email protected] ❚ x112 so he could give exact numbers. He homes Lett knew exactly what per- Web Developer Bryan Hovey ❚ knew how many of his customers centage of his jobs would be affect- [email protected] x125 Video Producer Marshall Stephens were satisfied with their window ed, so he could gauge the effect this [email protected] ❚ x121 purchases. He knew every type of would have on his business. Not all Customer Service Katie Hodge ❚ financial data including the price companies could say the same. Assistant [email protected] x0 of the average window sale, how Aren’t we in a competitive mar- Published by Key Communications Inc. Debra Levy, president much that number was up from ket? Of course, and I’m sure collect- 385 Garrisonville Road, Suite 116 the previous year—the list goes on. ing as much data as possible can Stafford, Virginia 22554 540/720-5584 ❚ fax: 540/720-5687 ❚ www.glass.com (for more on Thompson Creek see help us spot trends that can be ❚ ADVERTISING OFFICES ❚ page 30.) invaluable in correcting problems Midwest, Lisa Naugle The same is also true for Jim Lett, and making improvements. Plain States [email protected] and Texas 312/850-0899 ❚ fax: 312/277-2912 owner of A.B.E. Windows and It’s not too late. Start tracking Southeast Scott Rickles Doors. Michael Collins, vice presi- today. [email protected] ❚ dent of the building products group P.S.Though difficult to track, we 770/664-4567 fax: 770/740-1399 West Coast and Ed Mitchell at Jordan Knauff and Co., noticed have seen an alarming trend in our Western Canada [email protected] ❚ this when he heard Lett speak at Secret Shopper visits in recent 805/262-2932 fax: 805/262-2933 Northeast and Brian Welsh Fenestration Day, held in March months. There seems to be a discon- Eastern Canada [email protected] 540/720-5584 ❚ x195 2010. And Collins is a numbers nect between the service offered by 215/679-8826 ❚ fax: 215/679-0408 guy—he tracks all kinds of financial the manufacturer and its dealers. Europe Patrick Connolly One example of this can been seen [email protected] data, and speaks to door and win- 699 Kings Road dow companies all the time. on page 36. When shopping for a Westcliff on Sea Essex SSO 8ph ENGLAND “That’s the first time I’ve seen a door, Holly Biller went from thrilled (44) 1-702-477341 ❚ fax: (44) 1-702-477559 d o company track so much data, by the service offered by one manu- China and Asia Sean Xiao [email protected] o including the age of customers, facturer’s customer service rep to r Rm.403, Block 17, Wuyimingzhu, etc.,” said Collins. less-than-thrilled with the dealer. No.6 Jinshan Road, Fuzhou, Fujian, 350001, China & You may be thinking, “So what? Another of our Secret Shopper (86) 591 83863000 W Every company should be track- articles talked about the poor service ❚ EDITORIAL ADVISORY BOARD MEMBERS I ing their data.” If so, that means provided by one dealer. The manu- • Mike Biffl, national sales manager, Sturtz Machinery N • Nick Carter, president, Woodware Systems D you’re doing a good job. But not facturer quickly called to let us know • Ron Crowl, owner, FeneTech O everyone is. that they have talked to that dealer to • Robert Farnham, green initiative coordinator, Bethel Mills, Inc. W • Ric Jackson, director of marketing for Truseal M I recently asked the president of fix the problem.When another shop- • Matt Kottke, marketing support manager for Truth Hardware A one window manufacturing compa- per went back to that dealer he • Alan Levin, owner, Northeast Building Products N • Phil Lewin, vice president of marketing, Vinyl Window Designs U ny what percentage of warranty received the same poor service. That’s • Robert Pecorella, president and owner, Northern Building Products F • Mark Toth, Eastern U.S. sales manager, H.B. Fuller A claims his windows had. He said he not to say this is always the case—the • Dominic Truniger, president and general manager, Hurd Windows and Doors C didn’t track that data as it is a small reverse can also be true. So whatever T Member, U number. Well, even if it is a small end of the supply chain you’re on R percentage, it could always be lower, make sure you’re associated with a E R so why not track it or least have the reputable company that provides information available? And what exceptional service. ❙

4 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Fine-tuned to perfection

Slide and Turn Systems Folding-Sliding-Systems Horizontal-Sliding-Wall Systems

Experience German precision at its finest with a SUNFLEX glass wall system. State of the art technology and the most innovative product line in the world.

SUNFLEX-Wall-Systems LP l 28400 Old US 41 Rd. Unit #5 l Bonita Springs FL 34135 l P 1-800-606-0756 l F 1-239-495-2890 l info@sunflex-wall.com l www.sunflex-wall.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

AAMAANALYSIS

Energy-Efficiency Retrofitting May Bring Back Jobs BY KEN BRENDEN

hile new construction has been the high-profile According to market research firm SBI Energy, the Wfocus of concern and con- U.S. home energy retrofit market will grow about 15 tinual monitoring for signs of life in percent per year to $35 billion by 2013, up from $20.7 a challenging market, retrofitting billion in 2007. If true, this should lead to more jobs. offers perhaps an even more fertile field for growth. Indeed, the renova- part to government stimulus and worth $100 million annually in tion and retrofit segment has been incentive programs (tax credits, utility bills will be realized. comparatively resilient during the grants and rebates) focusing on economic downturn. For example, energy efficiency. Home Star the AAMA/WDMA U.S. Industry Programs likely to contribute to The pending Home Star program Regional Statistical Review and this result include the following. calls for rebates direct to home- Forecast shows that, as window sales owners who invest in qualifying for new construction dropped a Recovery Act Incentives home energy efficiency improve- staggering 67 percent from 2005 Under the American Recovery and ments. Sponsors estimate that the through 2008, those for replacement Reinvestment Act of 2009, the indi- program would put approximately projects dipped a relatively mild vidual tax credit for energy-efficient 168,000 Americans back to work (albeit still significant) 24.4 percent. improvements–including window over the next two years. Now, both segments are showing replacement–has been raised from a stronger pulse. 10 percent to 30 percent in 2009 and A Winner at Last? At the end of May, the National 2010, with an overall cap of $1,500. While the relationship between Association of Home Builders The U.S. Green Building Council government stimulus packages and reported April housing starts up 5.8 points to a “retrofitting revolution,” actual number of jobs is debatable, percent to the highest level since spurred by these tax credits and other it seems clear that more skilled October 2008. Meanwhile, the Recovery Act “green retrofit” pro- workers will be needed to meet the National Association of the grams that the Council of Economic demand for energy-based retrofits Remodeling Industry says its con- Advisors reports as responsible for boosted by government programs. tractors report a general increase in creating 63,000 new jobs related to The construction industry has sig- remodeling activity. Analysts note sustainability through 2009. nificant capacity to create these jobs d o that people who aren’t “underwa- quickly by refocusing out-of-work o ter” with their mortgages, or who DOE Retrofit Ramp-Up personnel on the skills required by r aren’t forced to sell due to job loss The Department of Energy’s the new and growing home perform- & or other reasons, are more motivat- Retrofit Ramp-Up Initiative, part ance industry. And this comes with W ed to stay put. Instead of trading of the overall $80 billion Recovery the added benefit of reducing heat- I up, homeowners are fixing up and Act investment in energy efficien- ing and cooling demand and home- N D are starting to do so as consumer cy, encourages partnerships of owners’ utility bills. O optimism increases. This is rein- communities, governments and Though “win-win” situations have W M forced by information from the private sector interests to work been in short supply during these A N Joint Center for Housing Studies at together on innovative energy tough economic times, retrofitting U Harvard University, which finds retrofitting projects. Twenty-five provides benefits for all involved. ❙ F A that Americans plan to increase such projects recently were named C their home improvement spending as recipients of $452 million in Ken Brenden serves as technical standards T U by nearly five percent this year. stimulus funding. The recipients manager for the American Architectural R But now, the renovation and estimate that about 30,000 jobs Manufacturers Association. His opinions E R retrofit segment has even more rea- will be created during the next are solely his own and do not necessarily son for optimism, due at least in three years, and energy savings reflect those of this magazine.

6 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

TakingTTaaking CareCare ofof BusinessBusiness ForFor 4455 yyears,ears, SStilestiles hhasas bbeeneen hhelpingelping mmanufacturersanufacturers ssucceeducceed bbyy mmeetingeeting ttheh ne needseeds ooff a cchangingh na ging industry.industry. TasksTTaasks onceonce donedone manuallymanually cancan nownow bebe accomplishedaccomplished withwith thethe pushpush ofof a buttonbutton oror a mousemouse click,click, allowingallowwing sophisticatedsophisticated softwaresoftware applicationsapplications andand CNCCNC machinesmachinnes toto workwork hand-hand- in-handin-hand with traditionaltraditioonal craftsmanshipcraftsmanship andand artistry.artistry. TheThe world’sld’swor largestlargest independentindependent distributordistributor ofof qualityquality machinery,machinery, StilesStiles isis focusedfocused onon offeringoffffering solutionssolutions thatthat improveimprove processprocess technologytechnology andand maximizemaximize productionproduuction capacity.capacity. And,And, asas thethe industryinndustry continuescontinues toto evolve,evolve, StilesStiles maintainsmaintains itsits passionatepassionate ccommitmentommitment ttoo mmakeake yyourour bbusinessusiness a ssuccess.uccess. FindFind outout howhow StilesStiles cancan helphelp youyou taketake carecare ofof youryour business.business. CallCall StephanStephan WaltmanWWaaltman atat 616.698.7500616.698.7500 oorr emailemail [email protected]@stilesmachinerryyy..com.

stilesmachinery.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

AMDHEADLINES

What’s All the Fuss About?

BY ROSALIE LEONE

or seven years, the Association Who would want to inflict numerous tests on door of Millwork Distributors F(AMD) has represented the manufacturers? Who could benefit from lots of millwork industry interests in stan- needless testing? Certainly not the millwork dards and codes, with a particular manufacturer or distributor pre-hanger. interest in the North American Fenestration Standard (NAFS) or The ICC has continued to allow interests of its members by devel- AAMA/WDMA/CSA 101/I.S.2/A440. for an exemption for the side- oping SHEDS. The NAFS is an all-encompassing hinged exterior door test require- I guess where code and standard system-based standard that ments of the NAFS due to the over- organizations are concerned, AMD addresses doors, windows and sky- whelming support of substantial has been referred to as the “new kid lights products related to static pres- testimony from AMD members as on the block” and most recently as sure, air infiltration, water infiltra- well as other industry professionals “immature” by the American tion and other minor tests. across the country. AMD’s opposi- Architectural Manufacturers The issue for AMD members has tion to the S141 code amendment Association (AAMA) when present- always been “component inter- was based on the fact that there ing its new standard during the changeability,” or should I say “the was no validated need for such a most recent ICC code hearings this lack thereof” that was provided in regulation and testing. So let’s ask past May in Dallas. this proposed standard. To no avail, ourselves, who are the winners For the record, I’m proud to be years have passed without all par- here? Who would want to inflict part of an “immature,” 47-plus- ties reaching a common ground on numerous tests on door manufac- year-old organization that repre- this issue despite AMD’s continued turers? Who could benefit from lots sents the little guy, the big guy and efforts and many volunteers. of needless testing? Certainly not everything in between; to be part of Numerous trips by all parties the millwork manufacturer or dis- an organization that listens and concerned to the International tributor pre-hanger. Millwork com- put’s its members’ interests first. Code Council (ICC) Code panies would end up paying more AMD represents the millwork Development and Final Action money for tests that may not be industry and the millwork industry Hearings to discuss and debate the necessary. For example, would a is people. We want to see a two- Side-Hinged Exterior Door (SHED) door need water infiltration tested year-old millwork company cele- d th o Portion of the NAFS standard have in New Mexico? In light of today’s brate its 20 year anniversary and a o been fruitless (see June 2010 DWM, economy, or even in a decent econ- 75-year-old company reach 150 r page 37). The author of S141 wished omy for that matter, we need fewer years of business rather than clos- & to see all side-hinged exterior doors unnecessary regulations and more ing its doors. W scrutinized by the numerous NAFS free markets. AMD will continue to move for- I tests. AMD doesn’t see the need for The ICC proposed that fellow ward with its SHED document. The N D numerous tests and believes that industry associations come up with bottom line is, even if it helps one O static pressure testing for doors sold an industry consensus solution to millwork company stick around a W M in high-wind, hurricane-prone the SHED portion of the NAFS bit longer, it’s worth it! A N regions be reframed to include door standard. AMD tried to meet So again, what’s all the fuss U component interchangeability. Our halfway with the NAFS proponents about? ❙ F A association supports this position for several years, but still the best C to the point of writing its own stan- that was managed was a set of com- Rosalie Leone is chief executive officer T U dard, SHEDS, titled Performance ponent interchange guidelines for of the Association of Millwork R Ratings of Side-Hinged Exterior certification. AMD did not buy in. Distributors. Her opinions are solely her E R Door Systems and Their so, we steered our own course for own and do not necessarily reflect those Components by Static Pressure. the good of the industry and the of this magazine.

8 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

EYEONENERGY

Avoiding a “Frame-Ache” Cavity Fillings Enhance Thermal Performance BY RIC JACKSON

f you have a cavity, you go to the pre-determines the thermal per- solid material, they may hinder dentist to have it filled. That fill- formance of the frame. water drainage within the frame. Iing protects your tooth from Such cavities exist in framing sys- harsh elements and insulates it from tems made from vinyl, fiberglass Foam-Filling temperature changes in your mouth. and engineered thermoplastics, giv- Foam-filled frames can provide In the realm of window frames, how- ing manufacturers a greater ability up to a 0.03 U-value improvement ever, a cavity may be desirable. to affect thermal performance over hollow frames. After extruding The design of these airspace through the frame design. The cavi- the frame, manufacturers spray a cavities can impact the thermal ties provide insulating properties liquid polyurethane mixture into the performance of the window signif- that enable the windows to perform frame cavity. The mixture expands icantly. Larger airspaces permit a better than those featuring metal or and solidifies into densely packed certain amount of convection to wood frames. Plus, these cavities foam with high insulating proper- reduce the efficiency of the fram- can be filled to further enhance ties. However, the process carries ing system. To minimize this trans- energy efficiency. With that in mind, the risk of inconsistent filling, as fer of heat, manufacturers may let’s examine three primary options areas within the frame cavity may turn to insulating framing systems for filling vinyl window frames. remain unfilled. Manufacturers also with filled cavities. Just as dental run the risk of overfilling the cavity, fillings provide insulating proper- Use of Polystyrene which may distort the frame profile. ties, so does insulation within a Manufacturers can insert blocks Because the foam fills the entire cav- frame profile. of expanded polystyrene into frame ity, manufacturers must engineer Despite open cavities within their cavities to gain up to a 0.03 U-value channels into the frame design to profiles, metal frames are highly improvement in a typical double- permit water drainage. conductive, which makes it difficult hung window compared to the to significantly improve their ther- same hollow-framed window. Co-Extruded Fillers mal performance. Even with thermal Manufacturers must cut the mate- To achieve up to a 0.04 U-value breaks added between the frame and rial or mill it down to profiles that improvement or more than hollow sash, metal-framed windows are will fit inside the frame cavity. Due vinyl frames, manufacturers may very susceptible to heat transfer. to manufacturing variances, the consider co-extruded fillers like inte- Wood frames offer better insulat- frame cavity will not always be 100 gral insulated air-cell cores, which d o ing properties than metal, but little percent smooth, causing potential feature a honeycomb design of alter- o can be done to improve their ther- difficulties and hang-ups when nating solid and hollow areas. These r mal performance. The density and inserting polystyrene blocks. & conductivity of the wood essentially Because the inserts are blocks of continued on page 12 W I Framing System U-value Comparison for Doubles with Two Lites of Low-E Glass N D Framing System Surface 2 Surface 4 Gas Fill Center of Total Window U-Value Percent O Glass U-Value U-Value Improvement Change W Generic Hollow SB70 Energy Advantage Argon 0.199 0.257 – – M A “ SB70 Energy Advantage Krypton 0.189 0.248 0.01 4 percent N Generic U Polyurethane SB70 Energy Advantage Argon 0.199 0.226 0.03 14 percent F A “ SB70 Energy Advantage Krypton 0.189 0.218 0.04 18 percent C Generic Expanded T Polystyrene SB70 Energy Advantage Argon 0.199 0.230 0.03 12 percent U R “ SB70 Energy Advantage Krypton 0.189 0.223 0.03 15 percent E EnergyCore™ SB70 SG500 Argon 0.205 0.225 0.03 14 percent R “ SB70 SG500 Krypton 0.195 0.218 0.04 18 percent Source: Simulations performed by Enermodal Engineering Ltd. using Windows 5.2 and Therm 5.2 as per NFRC 100.

10 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

EYEONENERGY CONTINUED

systems are extruded in conjunction with the frame to ensure proper placement within the cavity and reduce secondary manufacturing steps. Compared to polystyrene inserts and polyurethane foam, coextruded fillers provide more insulating airspace within the frame cavity. There is no concern about increased convection currents as the airspaces are very small. In addition, during corner weld- ing, the coextruded core is welded along with the frame material, which adds to the structural strength of the frame. Like foam-filled frames, coextruded frames should be engineered to facilitate water drainage. Depending on the type of window, frames can represent from 10 percent to 20 percent of the unit’s total insulating factor. That makes the framing choice a critical considera- tion for any manufacturer. Those that can optimize costs and efficiency by selecting the appropriate frame type and cavity-filling method for their operations will be all smiles. ❙

Ric Jackson is the director of marketing and business development for Truseal Technologies Inc. He can be reached at [email protected]. Mr. Jackson’s opinions are solely his own and not necessarily those of this magazine.

Looking for Solutions to Your Glass Issues? Call GlasWeld.

We’ve got answers! GlasWeld provides more than the best tools, training d o and support. We create o r solutions unique to your glass

& damage issues. Whether you need our Gforce™ Scratch W I Removal System, or expert N D damage analysis and repair O W recommendations, M A we’ve got it all. N U F A C Complete Glass Solutions T Equipment – Training – Consulting – Customized Programs U R 800.321.2597 www.glasweld.com E | R

12 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Success hinges on innovation

and the constant exploration

of new ideas.

The complete line of European

hardware solutions from Dr. Hahn, the

world’s leading manufacturer of

hinges for vinyl and metal doors, is

now available exclusively from

Interlock USA. The award-winning

product line is best known for modern

design and superior performance,

providing optimum security, ease of

installation, and unprecedented

adjustability. A true union of form and

function, Dr. Hahn hinges continue to

bring a high level of sophistication to

door systems the world over.

Türband 4 – the Fastest Hahn Hinge of All Time

877 852 8808 + interlockna.com a world in focus ASSA ABLOY, the global leader in door opening solutions ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

TRENDTRACKER

Mergers and Acquisitions 2010 Is Slower Year Than Expected BY MICHAEL COLLINS

t the end of 2009, we predict- to capture the long-term value of the planning surrounding a business ed that merger and acquisi- their companies, simply because sale should involve one’s tax and Ation (M&A) activity in the they were selling on a downstroke. legal advisors. door and window industry would This misalignment of the supply and continue in 2010 at roughly the demand curves causes the number M&A Outlook same pace as seen in 2009. That has of transactions to drop. With some hesitation on the heels turned out not to be the case, and it Another key factor that we of having predicted a stream of door is interesting to examine the rea- believed would drive sales of door and window manufacturer sales in sons. As shown in the graph at right, and window manufacturers in 2010 2010 that haven’t materialized, we 2008 saw some 31 acquisitions Door and Window continue to believe that M&A completed, which was nearly Mergers and Acquisitions activity in the industry will be equaled by the 29 transactions in 35 strong in the next 12 to 18 2009. With only five acquisitions months. The profitability of com- of which we are aware so far in 30 31 panies slowly is increasing as the 2010, the pace of M&A activity 25 29 market stabilizes. Companies has slowed drastically. have downsized and cut costs to 20 the point where even a modest Reasons for the Decrease 15 increase in sales can result in a There are numerous factors strong increase in profitability. that have contributed to the 10 These extra profits not only make decrease in M&A activity thus far 5 a case for the higher valuations in 2010. Up until recently, financ- 5 that selling business owners ing has been very difficult to 0 desire, they provide additional 2008 2009 2010 obtain. When private equity (PE) (7/6 YTD) operating profits that buyers can funds and companies are unable use to fund acquisitions. This, to borrow a portion of the cost, they was the pending increase in the cap- combined with a sharp increase are less likely to complete acquisi- ital gains tax. With capital gains taxes recently in the availability of loans, tions. Another reason for the slow- now at 15 percent, and likely to fuels the buying appetite of strategic down stems from a trend that is, in increase to 25 or 30 percent when acquirers. PE buyers, for their part, d o itself, positive for the industry. A the current tax rate expires on are holding or raising billions of dol- o number of the sales conducted in December 31, 2010, we believed that lars that must be put to work in r 2009 involved companies that, in a a slight “rush to the door” would be acquisitions. Dozens of additional & stable market, would not have been created in the industry. However, such funds have approached us in W for sale in the first place. Thus, as the with earnings down, many compa- recent months, professing their I market has improved and companies nies have instead focused on making desire to invest in building products N D have started to stabilize, there are improvements in their level of earn- manufacturers. Thus, the pace of O fewer sales driven by the necessity of ings before interest, taxes, deprecia- M&A activity in the remainder of W M a lack of financing. Another offshoot tion and amortization (EBITDA), a 2010 and in 2011 should strengthen A N of this trend that has had a dampen- proxy for cash flow. This strategy can and will serve as an important indi- U ing effect on sales of companies is a be beneficial, even under a modest cator of the market’s belief in the F ❙ A gap that existed between the prices increase in revenues and EBITDA. recovery of this segment. C buyers have been willing to pay for This even can be true when the T U companies and the owners’ beliefs EBITDA margin (EBITDA divided by Michael Collins is vice president of the R regarding the fundamental value of revenues) and the EBITDA multiple building products group at Jordan, Knauff E R their companies. Owners did not used in determining valuation both & Company. His opinions are solely his own wish to sell at a price that would fail remain the same. Needless to say, and not necessarily those of this magazine.

14 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

What’sNews

ACQUISITIONS VKR Holding Acquires Loewen

anadian-based manufacturer extend those activities in Canada team will remain in place. Al Loewen of Steinbach, and the [United States] where the Babiuk, previously chief operating CManitoba, has been acquired population growth is larger than in officer, will assume the chief exec- by VKR Holding of Denmark. Europe,” he says. utive officer role, and Clyde “Through much consider- Loewen will remain as the ation, the Loewen family executive responsible for shareholders have come to The fact that [VKR is] products. Charles Loewen the collective decision that in the window and door will sit as a member of the the needs of the company industry overall in board of directors. Claes and those of the Loewen Europe is a good Warnander, a member of shareholders would be best synergistic fit. VKR’s team, will act as chair- served through a transition of —Al Babiuk, Loewen man of the board. ownership to a new owner- Babiuk and Warnander ship group,” says Clyde also point out that there are Loewen, leader of the Loewen family He does admit, however, that no intentions to move Loewen’s shareholder group. “The Loewen the Canadian and American mar- head office and main manufactur- shareholders believe that VKR will kets have been affected by severe ing out of Steinbach. In an exclu- bring the resources, capabilities and decline in the last three years but sive interview with DWM maga- character to ensure the future suc- he still sees great promise. zine, Babiuk advised he thinks the cess of Loewen in the marketplace “The markets are slowly stabi- acquisition by VKR is a good fit for while maintaining respect for all of lizing and we see great potential Loewen. its stakeholders as well as for the cul- in Loewen, not least because the “The fact that [VKR is] in the ture of the staff and the community.” company holds a strong niche window and door industry overall VKR is no stranger to the window position in the high-end segment in Europe is a good synergistic fit,” business, says VKR CEO Leif of the market and engages in he says. “They are just now mov- Jensen. extensive product development,” ing further into North America “We already own several vertical adds Jensen. [they are the parent company of window companies and now we The existing Loewen executive Velux], and less than a year ago they purchased Gienow in d o GLOBAL NEWS Canada—none of those brands o FeneTech Opens European Operation were competitive with Loewen. r FeneTech has announced the start of a European operation, FeneTech Europe We had the opportunity to be at & SARL, based in Strassen, Luxemburg. From this office the company will handle the forefront for VKR to grow in W all sales, implementation, support and training services for its European cus- the North American market—that I tomer base. Local engineering staff has been hired and additional positions will puts us in a good position. The N D be added on an ongoing basis. goal was not to seek a buyer O “FeneVision has rapidly gained acceptance in Europe as being a modern, arrangement in which Loewen W M innovative, flexible and complete ERP software solution for the glass process- would have to be integrated with A N ing industry,” says Ron Crowl, president of FeneTech Inc., who also serves as a other brands. This acquisition U manager for FeneTech Europe. allows us to continue to operate F A “FeneVision is truly exceptional software, but to do even more business in the company using our current C Europe, to offer the best customer service, the implementation teams must brand strategy and stand-alone T U speak the local languages, understand the different manufacturing methods in model. These were all considera- R order to provide excellent support to our customers. This is the reason the com- tions for our shareholders, and E R pany was formed,” says Horst Mertes, who is the managing partner of FeneTech VKR brings substantial resources Europe SARL. to help us do that.”

16 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

LEGISLATION LEAD PAINT REGULATIONS WDMA and Other Industry EPA Delays Enforcement of Lead Rules Until Later this Year Groups Sue EPA Over In response to industry concerns that not enough contractors were trained Removal of Opt-Out Provision to comply with the Environmental Protection Agency’s (EPA) Lead: Renovation, Contractors can no longer offer Repair and Painting rule, the EPA recently announced that it is delaying homeowners the opt-out clause as enforcement for those contractors not yet certified, giving contractors more part of the Environmental Protection time to receive the lead certification training. Agency’s Lead Renovation, Repair According to an EPA memo, the agency will not take enforcement action and Painting Rule (LRRP), effective for violations of the RRP Rule’s firm certification requirement until October July 6. But some industry associa- 1, 2010. Additionally, EPA will not enforce the rule against individual reno- tions still are working to retain the vation workers if the person has applied to enroll in, or has enrolled in a cer- opt-out clause. On July 8, the tified renovator class to train contractors in practices necessary for compli- Window and Door Manufacturers ance with the final rules, before or on September 30, 2010. Renovators must Association (WDMA), along with a complete the training by December 31, 2010. However, for those contractors coalition of housing industry associ- who are certified, EPA will continue to enforce the work practice require- ations, filed suit in federal appeals ments of the rule. court against the EPA for removing the opt-out provision. stantial unnecessary costs as a result was filed in the U.S. Court of The opt-out provision, which of the LRRP, which will only discour- Appeals for the D.C. Circuit. The was in the original final LRRP rule, age them from making energy-effi- coalition is challenging the let homeowners grant permission cient improvements or cause them removal of the opt-out provision to contractors to forgo extra prepa- to seek out uncertified contractors.” on the grounds that EPA substan- ration, clean-up and recordkeeping At least one industry represen- tially amended the LRRP rule requirements in pre-1978 homes if tative says he was pleased with without any new scientific data there are no children under 6 or the news. before the regulation was put into pregnant women present. “This is a critical step in saying place on April 22. “It’s clear that EPA’s removal of the enough to the government’s intru- “Removing the opt-out provision opt-out provision will significantly sion into matters of personal more than doubles the number of impact the window, door and sky- responsibility,” says David Steele, homes subject to the regulation,” light retrofit market,” says WDMA chief executive officer for The says NAHB chairperson Bob Jones, chair Steve Sisson, general manager Window Gallery in Augusta, Ga. a home builder and developer in of Karona Inc. in Grand Rapids, “Their science is flawed and their Bloomfield Hills, Mich. “About 79 Mich. “Millions approach to regulation is arrogant.” million homes are affected, even of additional The National Association of though EPA estimates that only 38 homeowners Home Builders (NAHB), the million homes contain lead-based j will be subject Hearth, Patio & Barbeque paint. Removing the opt-out provi- u to sub- Association, and the National sion extends the rule to consumers l y Lumber and Building Material who need no protection.” — Steele was pleased with the a Dealers Association joined u WDMA in the suit, NAHB’s involvement in this impor- g u which tant issue. s “Go, NAHB—I’m glad all my t

years of dues paying will go for 2 something I believe in,” he says. 0 1 0 continued on page 18

17 ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

What’sNews

CONTINUED

Formaldehyde Bill tions will be effective 180 days encourage the development of Signed into Law after promulgation. lower-emitting adhesive technolo- Landmark formaldehyde legis- “This is a historic moment for gies and establish a transparent lation urged by the Composite the North American composite chain of custody for purposes of Panel Association (CPA) and oth- panel industry, which has always enforcement. Manufacturer quality ers passed the U.S. House of been at the forefront of environ- assurance requirements and third Representatives by voice vote on mental stewardship,” says Tom party testing and certification of June 23, after being approved by Julia, CPA president. “The legisla- panel products will give consumers the unanimous consent of the tion represents a responsible, bi- the highest confidence in the com- U.S. Senate a week earlier. partisan approach to advancing posite wood products they pur- President Obama signed the bill consumer protection, fair trade chase, regardless of where in the into law on July 7. and domestic jobs.” world they are manufactured.” The Formaldehyde Standards The emission limitations called The legislation, introduced last for Composite Wood Products for in the legislation are modeled fall by Sen. Amy Klobuchar (D- Act, S. 1660, will establish the first on a regulation adopted by Minn.) and Sen. Mike Crapo (R- comprehensive national standard California in 2008. Idaho), quickly garnered strong for formaldehyde emissions from “The result will be the toughest bi-partisan support in the Senate. composite wood products, and production standard in the world, A companion bill was introduced directs the U.S. Environmental including provisions to ensure that in the House of Representatives Protection Agency (EPA) to prom- products made with composite by Rep. Doris Matsui (D-Calif.) ulgate implementing regulations wood panels meet the standard,” and Rep. Vernon Ehlers (R-Mich.) by January 1, 2013. These regula- Julia adds. “The legislation also will earlier this year.

Help your team get it right the first time.

ĸĐŝĞŶĐLJ͕ ĂĐĐƵƌĂĐLJ ĂŶĚ ƋƵĂůŝƚLJ ŝƐ ŬŝŶŐŝŶƚŚĞŵŝůůǁŽƌŬďƵƐŝŶĞƐƐ͘tŝƚŚ ϯϬ LJĞĂƌƐ ŽĨ ŝŶĚƵƐƚƌLJ ĨŽĐƵƐ͕ D^ŝ͛Ɛ ŐŝůŝƚLJ ƐŽŌǁĂƌĞ ŝƐ ŐƵĂƌĂŶƚĞĞĚ ƚŽ ŚĞůƉLJŽƵƌƉĞŽƉůĞďĞŵŽƌĞĞĸĐŝĞŶƚ ĂŶĚƐĞƌǀĞĐƵƐƚŽŵĞƌƐďĞƩĞƌ͘dŽůĞĂƌŶ d ŵŽƌĞ͕ĐĂůůD^ŝĂƚϴϬϬ͘ϯϰϳ͘ϲϳϮϬŽƌ o ǀŝƐŝƚĚŵƐŝ͘ĐŽŵ͘ o r 800.347.6720 &

W I N D O >ĞĂƌŶŚŽǁ͘>/<EKt͘ W ĚŵƐŝ͘ĐŽŵͬŽǀĞƌǀŝĞǁͬĚǁŵ M A N U GET IT DONE RIGHT. F A C T U R E R Run better.

18 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

COMPANY NEWS Ultra Hardware Products Partners with Fapim Products Ultra Hardware Products LLC recently announced that it has partnered with Fapim products as its new U.S. distributor. As the new U.S. distributor, Ultra Hardware currently stocks Fapim’s full line of European Style door and window products including the following product categories: tilt and turn window hardware; Lora+ Hinges: three- November 16, 17 & 18, 2010 way independent adjustability for doors; in-swing casement hardware; and rollers for com- mercial sliding windows and slid- ing doors. Ultra Hardware says Fapim will provide full engineering support to help window manufacturers design door and window systems around Fapim’s European Hardware utiliz- ing the EuroGrove profiles. Frontline Building DWM Products Purchases Assets of B&B Engineering Magazine’s FrontLine Building Products Product Inc. has purchased the assets and Information property of B&B Engineering of Information This new service is available Medford, Wis. As of June 14, B&B to all DWM subscribers began operating as FrontLine and industry members. Building Products Inc., Medford Division. Product development Simply visit and sales will continue from both www.dwmmag.com and locations, utilizing all existing and click on Product new personnel. Information to find a “I am very confident that this complete list with links acquisition will enhance the to supplierswithin j product offerings of FrontLine u the pages of DWM. Building Products, Green Bay and l y Medford Divisions,” says Paul — Buntin, FrontLine division man- a It’s easy to use. u ager. “We look forward to a mutu- g A quick reference tool. u ally beneficial growth in both s locations and feel we now an offer t ™ Instant information a complete line of transoms, at the click of a button. 2 architectural windows and grilles 0 1 to our existing customer bases DWM http://products.dwmmag.com 0 DOOR & WINDOW MANUFACTURER MAGAZINE and potential new accounts.” ❙ THE FUTURE OF FENESTRATION MANUFACTURING

19 ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Energy and Environmental News

LEGISLATION DOE Officials Say They Plan to Market R5 Volume Purchase Program Aggressively epartment of Energy (DOE) are not listed by vendor. officials plan to market the Additionally, Terry Mapes, engineer DR5 Volume Purchase pro- for Pacific Northwest National gram aggressively, and offered Laboratory, said that 95 percent of additional details on the program the products offered by manufac- during a recent webinar titled turers are vinyl-based and that the “Cost-Effective Triple Pane (R-5) products had to be offered minimal- and Low-e Storm Windows— ly in a white. Some manufacturers Available Now.” may offer additional colors and this The speakers highlighted DOE’s may or may not require an extra effort to bring affordable triple- cost, as that is up to the manufactur- pane and low-E storm windows to er. Many of the speakers stressed the marketplace at a competitive www.windowsvolumepurchase.org offers that buyers will have to do research. price (see related story in June 2010 online information on the R5 program. “It’s not set up like Amazon or DWM, page 34). buy.com,” said Mapes. The site Speakers included Marc people perspective of how windows offers list prices, but does not LaFrance, DOE’s technology man- relate to other building compo- include shipping, taxes, etc. ager for Building Envelope and nents with R values.” However, the site is set up so that Windows Research and He also cautioned manufactur- buyers can choose based on ship- Development, who talked about ers from offering misleading infor- ping regions to help narrow down the purpose of the program. mation when it comes to R-values. the search. “All of these policies are so triple- “We know that there are some Phase Two of the program, which pane windows become more cost- companies [that] report center-of- will be looked at next year, may effective,” said LaFrance. “What is glass performance, such as an R- incorporate different window cost-effective? Most windows in value of 15, and this very misleading. types, possibly including a solar program have a U- factor of .22 or This program requires whole win- heat gain coefficient requirement, lower (depending on whether they dow performance,” said LaFrance. and may even expand into the are fixed or operable) and the price Nils Petermann, project manag- commercial market, said Mapes. would have to be lower than $4 per er, Efficient Windows Collaborative, But for now, the DOE needs to d o square foot.” also pointed out to attendees that work to get the word concerning o On the manufacturing side, R5 windows will make the biggest Phase One out. Jason Bogovich, r LaFrance pointed out that the DOE impact “when there is a substantial manager of DOE contractor & has been working with manufac- heating season.” Energetics Inc., said he welcomes W turers on production issues, “to Graham Parker, senior staff engi- input from the industry on how to I help them develop high-volume neer, Pacific Northwest National do that. N D factories.” Laboratory, addressed webinar He reported that stakeholders O LaFrance also commented on attendees to stress that awards and partners will work to get the W M the R-value versus U-value debate, were not made to manufacturers message out to possible buyers and A N which has come up again in the based on price. that includes three regional work- U industry in recent weeks (see relat- “You could offer whatever you shops that are in the works, though F A ed article on opposite page). were comfortable with,” he said. locations have not yet been set. C “All windows have to be based on “Prices may not be increased dur- “We will be very aggressive in T U a whole window U-factor,” said ing the program, but, of course, getting out on the street and mar- R LaFrance. “We use the term R5 to then can be decreased [if a manu- keting the program,” Bogovich E R give people a general perspective of facturer chooses to do so].” added. window performance. It also gives He also pointed out that prices Many attendees had questions

20 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

about price, but Parker reiterated this to lower manufacturing costs,” at an affordable price,” added that the “prices are quite wide- said Parker. “We are simply using LaFrance. ranging” and clarified that there are market forces to bring high-perfor- “Obviously this program doesn’t “no subsidies to vendors.” mance products to market at lower address all window types. It’s to get “We know manufacturers have prices.” to mainstream and to offer at an been working for several years on “The whole point is to offer these affordable price,” said LaFrance.

Industry Discusses U-Factor Versus R-Value for Window Performance Historically, the term U-factor, the rate of heat transfer of a material, has It is critically important that product performance is been used to explain window perform- communicated consistently to all interested parties. ance. However, questions have arisen –Jim Benney, NFRC recently as to whether the term R- value, which measures the thermal Rating Council (NFRC) sent out a bul- ed parties. U-factor is the recognized resistance of a material, could be used letin explaining why it chooses to use term for relating the thermal trans- as an alternative. U-factors for windows. In the bulletin, mittance of windows, doors, skylights, Dr. Brandon Tinianov, P.E., LEED AP, Jim Benney, NFRC chief executive offi- curtainwalls and fenestration attach- chief technology officer with Serious cer, says “From a technical perspective, ment products. NFRC will continue to Windows, has written a paper titled there are numerous philosophies recognize U-factor-and U-factor “The Use of R-Value Versus U-Value about whether R-value applies only to only—for fenestration products.” to Describe Window Performance,” homogeneous materials and should be Some window and energy experts in and states “if the use of U-value is measured in terms of surface to sur- the industry also have thoughts on the established, why would one have a face heat transfer—i.e., making it the matter. desire to use R-value as an equiva- true inverse of conductance—by a “U-factor takes into account not lent alternative?” guarded hot plate (ASTM C177). Or, just conduction but also airflow, Tinianov explains that first, “U-val- should it be used for composite mate- absorption and radiation (emissivity). ues [U-factor] are small, usually less rials and measured in a calibrated hot Unlike most building materials that than one, with diminishingly smaller box in accordance with ASTM C236? use an R-value rating and are made values as performance improves. In Or, should it be measured by means of up of a single material component contrast, R-values are presented in a a heat flow meter (ASTM C 518)?” (such as insulation, roofing materials, number range of highest comfort for a Benney continues, “U-factor is not etc.), windows are made up of many consumer-between 1 and 10 (possibly a material property value. It is the components that create the window 20) … Second, the inverse relation of result of a calculation that combines assembly and the U-factor more U-value and performance is counter the conductance values of the numer- accurately measures the heat trans- intuitive. As U-value diminishes, per- ous materials in a fenestration prod- fer of this assembly of components,” j formance increases.” uct. This includes glazing materials, says Kerry Haglund, a senior research u He also states, “There is good public gas fills, spacer materials, framing fellow with the Center for l y reason and good technical precedence materials, weather strips, sealants, etc. Sustainable Research, University of — a for the interchangeable use of R-value In addition, it includes the convection Minnesota. u and U-factor to describe windows. and radiation elements that occur Tom Culp of Birch Point Consulting g u With only slight modification to ter- within and adjacent to the fenestra- LLC adds, “While R-value does have s minology associated with R-value, the tion product surfaces that dramatical- greater meaning to consumers, there t

public will be empowered to make ly influence its energy rating.” are also technical issues when applied 2 smarter, more intuitive energy effi- Benney adds, “It is critically impor- to windows which have the potential 0 1 ciency decisions.” tant that product performance is com- to also mislead consumers if oversim- 0 Recently, the National Fenestration municated consistently to all interest- plified information is given.” ❙

21 ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

The Natural Solution for rot-free door systems Dura Frame is: Alaskan Yellow Cypress, one of the planet’s most durable rot resistant woods, finger-jointed to the bottom of premium Pine frame component. DURA-FRAME is end-sealed with DURA-SEAL™, and primer coated with DURA- PRIME™, G-M Wood Products’ exclusive high-durability coatings, yielding exceptional value and rot-free performance. It’s environmentally responsible, renewable, and naturally rot-resistant...no chemicals added! s$OOR&RAMES s"RICK-OULD s-ULL0OST s-ULL#ASING

Worry-Free 4HE'REEN3OLUTIONFOR Composite Frames 0ROFESSIONAL'RADE$OOR3YSTEMS s$OOR&RAMES s$OOR&RAMES s"RICK-OULD s"RICK-OULD s-ULL0OST s-ULL0OSTS s-ULL#ASING s3IDELIGHTS s4RANSOMS s#USTOM#OMPONENTS ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Complete Product Offering

Brick Mould

Guaranteed for life against rot, decay, & insect damage Door Jambs

s Superior paint & stain adhesion Mull Casing s Superior construction for long-lasting durability Mull Posts

s Superior economy – It’s a great value

The widest selection of frame components TimbersCollectionCollect i C delivered on one truck with the 0REMIUM3TAIN 'RADE shortest lead-times. $OOR#OMPONENTS s#LEAR0INE s#HERRY s$OUGLAS&IR s-APLE s(EMLOCK(EM&IR s+NOTTY!LDER s2ED/AK s-AHOGANY 800.530.9211 | www.gmcompanies.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Equipment Suppliers Say Manufacturers Are Looking to New Investments by Penny Stacey

t’s no secret that the door and window market has existing ones are busy. been struggling for some time, as a result of a “Our existing customers seem to have business Ihousing market in crisis and a tough economy in going on, and it has spurred them to buy some equip- general. But in recent months some have started to ment,” says Van Kempen. see signs of an uptick. The range of equipment varies, too. One of the best measures of how manufacturers are “We’ve seen an upswing in retrofits from existing doing can be seen in their investments—including machinery as well as [purchases of] full automated purchases of machinery and equipment for the facto- lines,” adds Van Kempen. ries. And, from this standpoint, many machinery sup- And Steve Waltman, vice president of sales and mar- pliers say they are starting to see some positive signs— keting for Stiles Machinery in Grand Rapids, Mich., even if many of them are for future months. says those customers that aren’t looking for quotes still “We’ve definitely seen an uptick in quoting activity,” are looking—even if it’s just for information. says Mike Biffl, national sales manager for Sturtz “[They’re] not necessarily [investing] in machinery, Machinery in Cleveland. “People are planning, more per se, but it’s in techniques and discussions about any for the second half of the year, but we have secured a new opportunities, particularly as it relates to new couple of nice orders recently.” materials, new capabilities and so on,” he says. “[There’s Rick Wilson, director of sales and marketing for been] a lot of conversation, a lot of investigation, a lot of Joseph Machine Co. in Dillsburg, Pa., echoes Biffl. time spent familiarizing themselves with opportunity “Things are starting to pick up a little bit,” says Wilson. and processes—so investment not so much, but invest- “We definitely are seeing more interest in new quotes.” ing a lot of time and opportunity, that’s for sure.” And Paul Van Kempen, general manager for Dave Schmucker, president of Global Sales Group in Erdman Automation Corp. in Princeton, Minn., says Chico, Calif., says he hasn’t seen any major changes— he’s seeing a bit of a bounce-back from the manufac- but does think things seem to be on the upward move. turers his company serves. “Some months can be better, some worse,” he says. d o “We have experienced an upswing in business, and “But overall if I had to see a trend, there’s a small o some revival of manufacturers,” he says. improvement, better than it was a year ago.” r Though he points out the company isn’t & seeing as many new cus- The Cause W tomers, its One positive boon to the industry has been the fed- I eral tax credit programs for qualified energy-efficient N [Buying used equipment] comes with D some problems, of course, because if doors and windows. O “My opinion is that the people that are buying W they buy at auction they don’t get the M right now are building the type of window that fits A backing of the [original equipment into the category for the [tax credit],” says Van N manufacturer]. I’ve had some customers U Kempen. F A who bought [used equipment] at Becoming leaner to save money in a down econ- C omy also plays a role. T auctions and wish they didn’t. U “[We’re seeing] a variety of things, and it’s particu- R —Robert Mitvalsky, Builders Automation lar to the different markets we serve,” says Wilson, E R “but it’s mostly [customers] looking for automated equipment to eliminate mistakes, waste and scrap.”

24 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Waltman agrees. “First and foremost it seems [man- on service repair, and what that means to me is that six ufacturers are looking] at the idea of maximizing the months to a year ago the customers were either trying whole speed-to-market scenario, delivering greater to fix [the machinery] themselves, or that they weren’t variety, [shorter] lead times and at the same time using it,” says Mitvalsky. “Either the volume of work they’re incorporating all these new materials,” he says. must have picked up, or the Biffl is finding that customers are looking for all machines types of equipment, too, including sawing, fabrication, welding and cleaning machinery. And Wilson adds that many manufacturers who’ve [Manufacturers are] not necessarily survived the downturn simply are just tired of waiting to invest in new equipment. [investing] in machinery, per se, but “There are certainly a group of customers that want it’s in techniques and discussions to hear what we have to offer, but are still waiting,” he about any new opportunities, says. “But there is another group of customers who are particularly as it relates to new tired of waiting and are moving forward with their materials, new—Steve capabilities Waltman, Stiles and Machineryso on. existing plans.” have The Flip Side gotten so far in disre- Though many are seeing some positive signs, there pair from no use that they need fixed. are still many manufacturers enduring the slump of Now they are wanting the machines to run.” the economy. Even for manufacturers that are looking for new Dave Deibel, market development manager for equipment, Deibel says sometimes it’s almost too Nordson Corp. in Duluth, Ga., doesn’t think easily available—which is good for manufacturers, the downturn is quite but tough on machinery suppliers. There are certainly a group of over. “There’s been so much consolidation and reduction in customers that want to hear what facilities and plant closings that there is a plethora of we have to offer, but are still equipment out there,” he says. “ … We’re finding that with waiting. But there is another group the economy where it’s at and all the extra equipment, of customers who are tired of people are buying machinery for pennies on the dollar.” waiting and are moving forward And, for manufacturers, this can backfire, says Mitvalsky. with their existing plans. “[Buying used equipment] comes with some problems, —Rick Wilson, Joseph Machinery of course, because if they buy at auction they don’t get the backing of the [original equipment manufacturer],” he says. “I’ve had some customers who bought [used “Overall the equipment] at auctions and wish they didn’t.” door and window market is Waltman also cautions against this. struggling,” he says. “From our perspective, we’re not “With [used] equipment for things that you make, you seeing much activity at all.” lose not only in terms of productivity but also with soft- Robert Mitvalsky, chief executive officer of Builders ware integration,” he says. “You’re not getting the energy Automation in Largo, Fla., agrees. ratings, etc. You might gain on the dollar investment, but “I’m not seeing any sustained revival,” he says. “I’m you’re falling behind on the cost-competitive curve.” seeing areas, particularly around the Washington, D.C., j area … with some increases in business, but it’s spotty.” The Future u And Mitvalsky’s business, which services both per- While manufacturers vary in how they look at l y ishable tooling for machinery, machinery and servic- machinery investments in today’s market, many sug- — a ing machinery, can provide a decent gauge on the mar- gest this is actually a time that manufacturers should u ket, he says. take advantage. g u “If perishable tooling goes up, that means people “Generally you would imagine that the pressures of s are making more product and are using more tool- day-to-day production are unfortunately not what t

ing,” he says. they might otherwise be … ” says Waltman. “Now is 2 But lately, he’s been seeing more and more manu- actually the time to spend building for next year.” ❙ 0 1 facturers looking to service their existing machinery. 0 “I’m sometimes booked up three to five weeks out Penny Stacey is the assistant editor of DWM magazine.

25 ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING FaceFace LiftLift

A Dealer’s Progressive Showroom Remodeling Strategy Pays Off by Samantha Carpenter

cDaniel Window & Door in Florence, Ala., is like other Mdoor and window dealers around the country. It, too, has been affected by a slower economy. Last year the company grossed $2.3 mil- lion in sales, and this year, the com- pany is on track to reach the same amount. These sales are still short of the company’s highest annual sales of $2.8 million, which was at the height of the housing boom four to five years ago. During these slower years, McDaniel Window & Door hasn’t d o sat by idly. The dealer has remod- o eled its showroom, and shared its r experience—the trials, errors and & benefits—with DWM/SHELTER W magazine. I N D Nothing But Praise O “I see what you’re doing, and it’s W M great for the city. I don’t need any A N doors and windows right now, but it U makes me want to shop.” Comments F A like this one are what Joel Meadows C says employees hear all the time over T U the phone. Meadows serves as inside R Owners and brothers Tommy (left) and Mike McDaniel both handle sales, but Tommy and new construction salesperson E R handles the company finances, and Mike handles marketing. Their father, Eldon, for the company. who recently passed away, founded the company in 1976. “The outside of the showroom has

26 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Fast Facts Company Name: McDaniel Window & Door Location: Florence, Ala. Contractor: Greg Tyon of Gilchrist Builders Project: Storefront and Showroom Remodel Company Owners: Mike and Tommy McDaniel Interior Designer: Sadonna The remodeling project on the McDaniel Patterson Window & Door storefront and Approximate Price of Project: showroom took approximately a year. $140,000 Project Timeline: 1 year When potential customers Showroom Size: 3,000 square feet visit the showroom, they Shop and Storage Size: 9,000 realize that just because they square feet When McDaniel Window & Door have an oak door, they don’t Employees: Ten full-time employees visit restaurants around have to put in oak flooring, Installers: Six full-time town, they often hear residents tell them how much better their storefront too. They can put in tile looks since they remodeled it. flooring or something that will enhance colors within a room, and they can mix made more of a difference and has woodgrains. They don’t have drawn them in like a magnet. People to just stay with one type of come in just to see the building, and wood or color. then we have a captive audience,” says sales manager Will Little. —Mike McDaniel, co-owner Captive customers are exactly what McDaniel Window & Door one come to look at it and they was looking for when they took on found that the leak was due to remodeling their showroom one some cracks in the concrete wall, and a half years ago. and they repaired that problem.” And while some dealers might The company found some other think McDaniel Window & Door small cracks, so McDaniel had was crazy for undergoing this store- them come back again. front and showroom facelift during “We wanted to make sure that an economic slowdown, owners was done before we put the McDaniel Window & Door utilizes the and brothers Mike and Tommy mahogany around the windows on products it sells inside and outside its McDaniel couldn’t disagree more. the inside because all of that had to building. The front door is the Carriage “It was a good opportunity for us be custom-made,” he says. House Door from the Biltmore Estate for to do that. We worked right through Not only did the company use the Your Home by MAI, which is made out of that (the slowing economy),” says Mahogany products that it sells in its Cherry. Mike McDaniel. “We didn’t shut showroom, but it also utilized many j down; we were here everyday.” of the other products that it sells. Give Them a Visual u “Our front door is the Carriage To make sure their showroom l y A Pesky Leak House Door off the Biltmore and storefront was as aesthetically — a But the project wasn’t without Estate for Your Home by MAI, pleasing as possible, McDaniel u issues. which is made out of cherry. Our Window & Door hired interior g u “For years, water had filtered restroom doors, the closet doors designer Sadonna Patterson. With s through the wall in the showroom, and the door going upstairs are the help of Patterson, McDaniel t

and we couldn’t find the leak,” made by MAI, too, and they are says when customers walk into the 2 explains McDaniel. “We thought it the distressed walnut. In my office showroom, they realize they can 0 1 was flashing or something. Our are mahogany doors,” says 0 contractor, Greg Tyon, had some- McDaniel. continued on page 28

27 ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Face Lift continued from page 27

The outside of the showroom has made more of a difference showroom. We have new comput- and has drawn them in like a magnet. People come in just to er systems, phone system and security system—we just wanted see the building and then we have a captive audience. to update everything.” —Will Little, sales manager The company isn’t just relying on its showroom to bring in customers. “We feel like the economy is promising. Our area was not hit like some of [the] larger cities,” he says. “We don’t see the huge increase in markets when everything is going good, but then we don’t see as large of a decline … We try to be a little more aggressive in our advertising.” This remodeling project has given McDaniel a sense of what his customers feel like. “A lot of times, the customer gets to a point in their remodel where they don’t care if the lock costs $39 Three weeks before DWM visited the company, a couple traveling through town stopped or $42; they are concerned with get- by McDaniel Window & Door because they saw their storefront displays. Mike McDaniel ting it to the jobsite and getting the says he will probably sell them a door and ship it directly to them from the factory. job completed. It helps you realize the customer’s needs as well. We mix and match different products them what the window looks like,” never want to overlook staying com- together. McDaniel explains. “It’s very com- petitive, but that’s not the only cus- “They realize that just because forting to a customer when they see tomer need out there. Customers they have an oak door, they don’t the work that you have done.” need you to get the product to them have to put in oak flooring, too. Custom builder Bobby Bryan of in a timely manner,” he explains. They can put in tile flooring or Bryan Housing, a 15-year customer McDaniel says that if he could do something that will enhance colors of McDaniel Window & Door, the remodel all over again, he within a room, and they can mix agrees. “Whenever you send a cus- wouldn’t have waited so long. “I woodgrains,” McDaniel says. “They tomer to look at a product, it makes would have urged the process don’t have to just stay with one type a customer feel more reassured along faster, but we had to wait on of wood or color.” about what they are buying when the tile to get through before we Not only can customers view they walk into a nice establish- could put the carpet in. We had to d o products in the showroom, but ment,” Bryan says. “The new show- wait on our windows to come in o there also are literature displays room is laid out better and they before we could stain the r about products. A professional have more products in there.” mahogany trim and get it installed. & video continuously runs on the I would have been a little more W main aisle about past company Right Here, Right Now organized and got it done in a lot I construction projects. “We worked right here in the less time,” he says. N D McDaniel explains that the video middle of it,” McDaniel says. “If a A positive outcome of the project O was filmed and edited by someone nail gun went off, you just taking its time is that customers W M locally. In it customers discus their jumped. You just had to suffer around town enjoyed watching the A N remodeling and new construction through it. There was a lot of dirt process. “It was worth the wait,” he U projects, and highlight the service and dust every day, but we would says. ❙ F A and quality that those customers cover things up and try to move C received from McDaniel Window & from one side to the other. Now Samantha Carpenter is a contributing T U Door. we have a completely remodeled writer for DWM magazine. R “We used the video a lot. If some- E R body is talking about replacement View DWM’s Showroom Showcase online. Visit windows, we can freeze it and show http://www.dwmmag.com/index.php/slideshow/

28 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

XL Edge® >Loå3-366® > Loå-i81 > Neat®>Preserve® 0.20

Turn your double-pane windows into triple-pane performers.

Introducing Loå-i81™, the new Cardinal glass that takes center of glass U-factors to a remarkable 0.20 when coupled with our Loå2® or Loå3® glass and argon fill in a double- pane unit. You get near triple-pane performance in a double-pane window. This allows you to offer more window options that will meet current ENERGY STAR guidelines, everywhere in the country. There’s no need to invest in redesigning windows and altering manufacturing processes. What’s more, there’s no haze to mar the view. Don’t wait … we’ve got your number right now. Visit cardinalcorp.com for more information.

TM

Cardinal CG Company / Superior glass products for residential windows and doors A CARDINAL GLASS INDUSTRIES COMPANY ENHANCED PERFORMANCE GLASS ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Going Direct Spells Success for Thompson Creek by Tara Taffera

ost window companies today he oversees that portion of imately 40,000 windows per year. talk about the hundreds the business. Rick went to Penn “Some make close to that in a Mof door and window con- State and majored in economics, week,” Wuest admits. But their figurations they offer. Most window but says he always wanted to come methods seem to be working, as companies have dealers or distrib- back to the family business. that translates into approximately utors to sell their products. Well, “The challenges were different 800 to 850 windows per week. Thompson Creek Windows in than I would have anticipated,” he As of May 2010, Thompson Creek Landover, Md., doesn’t operate like says. “This is the toughest college was up $7.5 million in sales from last most window companies. course I’ve taken,” he jokes. year. The average window sale is up For one thing, it only offers one Ultimately, Rick took over in 2000 by $500. Though windows account window and two glass options. And, and changed the company’s focus. for 75 percent of the company’s busi- it sells directly to the homeowner. “We found this wasn’t a sustain- ness, it also manufactures gutter and “We keep it very simple,” says able market as some of these compa- gutter protection and just added company president Rick Wuest. nies couldn’t stand by their claims,” roofs to its offerings. Thompson But the growth for this regional says Wuest. “We changed our focus to Creek also re-sells entry doors sup- window company has been any- go right to the homeowner.” plied by ProVia based in Sugarcreek, d o thing but that. He admits there were challenges Ohio, and patio doors supplied by o involved with this move, including Window Shapes of New Jersey. r Taking Over and educating employees on in-home & Making Changes sales, but the move paid off. Going to Market W Rick’s father, Fred Wuest, started “We’ve had fairly rapid growth, “We’ve done a good job at con- I Thompson Creek in 1980 to serve and we’ve had to absorb all the trolling costs and I believe that’s due N D the Washington, D.C., Maryland challenges that come with that,” to how we go to market,” says Wuest. O and Northern Virginia areas. The says Wuest. The company manufactures its W M company manufactured windows The company grew from $1 mil- windows and sells them directly to A N and “sold them to guys operating lion in sales in 1980 to $40 million the homeowner and installs them U out of their pickup trucks,” says today. Wuest says this growth con- as well. Wuest points out that F A Wuest. For years, that was the com- tinued even through the economic Thompson Creek has a unique C pany’s business model. downturn. marketing differentiation that most T U Rick and his younger brother (by “We’re fortunate that we escaped companies can’t offer. R nine years) Brian grew up working all of that,” he says. “Consumer “We tell people ‘Come watch E R in the factory. For Brian, that even demand hasn’t waned.” your windows being built,’” he says. meant doing installations, and Today the company sells approx- The company also sells to the

30 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Far left: Thompson Creek factory DWM employees prepare insulating glass units for sealing and insertion into the PLANT window sash and frames. Left: A Thompson Creek window TOUR installer applies exterior cladding over existing brickmould.

we have a failure due to a product.” “It’s touch-up,” adds Brian Wuest. “It’s not fixing what we build.”

Plant Basics When it comes to building win- dows, workers do this in the compa- ny’s 40,000-square-foot plant, which the Wuests purchased in 2008. Previously the company worked out of three buildings each housing a sep- arate division, but here they were able to put all operations under one roof. But Wuest says “things are start- ing to get tight again” and a renova- tion is planned sometime in the next six months. “We grew four times in this facil- ity,” he adds. The company has a total of 214 employees and continues to add to its ranks. Stacy White, employed ten years at Thompson Creek, serves as general manager of manufacturing and she stresses that manufacturing opera- tions are run separately from other business operations such as sales or installation though they all operate multi-family market, but has a sep- veys the company has conducted. as Thompson Creek Windows. arate company set up for this busi- “This lowers our marketing The plant is set up pretty simply ness segment: St. Claire Windows. costs and adds to the bottom line,” with one sash line, one frame line “If it’s apartment or government says Wuest. and one glass line that operate uti- work, then it goes through St. The company takes a good deal of lizing a continual flow. Claire,” says Wuest. He adds that St. pride in its customer surveys, and, White explains that the Claire’s business has picked up in though it used to perform these itself, Fenevision software supplied by recent months as the commercial began outsourcing them to Guild Fenetech is integral to its processes market has been on a slight uptick. Quality 2 years ago—upping its and keeps the plant running Also unique to both companies response rate from 34 to 80 percent. smoothly. First, the Fenevision soft- is the fact that it performs all of its “You know when someone com- ware sends precisely what to cut to j installations—4,800 last year. plains when they are not happy; but the saws. The frames and sashes u “We have our own procedures how do you know if they are unhap- then are ready to be welded. One of l y and we do a very good job at prepar- py if they don’t call?” says Wuest. the machines used to accomplish — a ing for jobs,” says Brian Wuest. “Hearing customer feedback is how this is Urban’s vertical four-point u This preparedness apparently you make the most improvements.” welder. The plant also has a horizon- g u makes a difference as the company “When we’re not perfect, we tal four-point welder by ProLine. s has a very high success rate when it jump right in and fix it,” he adds. Two ProLine corner cleaners then t

comes to consumer satisfaction And it’s not just after a sale that clean the welded frame and sashes, 2 and referrals—97 percent of cus- consumers are satisfied. Wuest says then routes for the hardware, which 0 1 tomers say they will recommend the company’s warranty numbers 0 Thompson Creek, according to sur- are extremely low and “very rarely do continued on page 32

31 ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Going Direct continued from page 31

You know when someone “Rather than waiting and scram- complains that they are not happy, bling to get in, we would rather be ready,” he says. but how do you know if they are Wuest seems to be prepared for happy if they don’t call? Hearing anything. customer feedback is how “When .30/.30 came out we were already making a window that met you make the most it, but this created a marketing improvements. opportunity for us,” says Wuest. —Rick Wuest “We knew there were people that would have to scramble so we got to market ahead of others.” And because the company com- pletes all functions in-house, all Wuest had to do was walk down to is supplied mainly by Truth vanilla when it comes to our window the marketing department who Hardware and Ashland Hardware. options,” Thompson Creek can offer then had marketing materials avail- Thompson Creek offers two glass different variations depending on able on the tax credit the next day. packages, double or triple units. consumer preference. The company Thompson Creek was prepared For double-glazed units argon is installed a paint line from Royal two for the lead requirements as well used and for triple-glazed argon is years ago to free up space on the and while he may disagree with used in one cavity and krypton in plant floor of different profile colors. removal of the opt-out requirement the other. All the glass is supplied Employees paint about 50 windows and the necessity to raise prices on by Guardian Industries. The spacer, per week offering 12 standard colors these jobs, Wuest hasn’t noticed a Duralite, is supplied by Truseal with the option to customize colors. dip in sales because of it. Technologies. White says the com- While “vanilla” may be boring to “The homeowner is not hearing pany uses the wet-glazing method, some, Wuest says the company’s about them [lead-safe work prac- allowing “for easy glass replace- set-up makes it easy to make tices] from everyone. That raises ment if needed on-site.” changes when necessary. the customers level of confidence The Fenetech system is crucial as “One of the things we like is that in us, because our employees can the manufacturing software tells we can make adjustments on the speak confidently.” plant workers how many pieces of fly,” says Wuest. “We can change to Wuest also says he doesn’t view glass to cut with the least amount a different profile, for example, if the regulations as much of a nega- of waste. But the glass is all recy- we need to.” tive as the rest of the industry. cled, along with other scrap such as “We have to accept it and move d o vinyl and aluminum. A Proactive Stance on,” he says. o Glass is processed using an auto- Thompson Creek takes a proac- In fact, for Wuest, he says there r mated cutting table from PTC for tive stance to many matters, albeit are issues he worries about more— & glass processing, and a Besten lead or pending Home Star legisla- namely healthcare. W washer then cleans glass using a tion. For example, when the EPA “That’s a huge issue for me. What I specific amount of detergent (for issued its lead renovation require- burdens will that put on us? A lot of N D more on glass cleaning, see June ments for houses built prior to 1978, that legislation has yet to be writ- O 2010 DWM, page 6) and a Besten Wuest immediately had his installers ten,” he says. W M oven seals the insulating glass units. trained so they would be ready. As for the future, Wuest only will A N In the final assembly, frames are “We had everyone trained,” says say, “We’ve always had expanding U joined with sashes and screens as Wuest. “We did that very early on.” geographically in mind.” But for now F A employees make sure the windows And while the Home Star legisla- it will “settle” with being a small C operate properly. The windows tion would require Building regional company with national- T ❙ U then are taken to a warehouse next- Performance Institute training, sized growth. R door to the plant and trucks pick Thompson Creek employees have E R them up from that location. already gone through this as well— Tara Taffera is the editor/publisher for While Wuest says, “We’re pretty and the legislation isn’t even final. DWM magazine.

32 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Charlotte, North Carolina

46th46t46t66thtthhAh AnnAnnualAnnuaAAnAnnunnnuuuaa ConventionCCoonnvvention & TradeshowTTradTraTrradrarradeaadedeshddeesesshhowhow

October 9th - 14th, 2010

ASSOCIATION OF MILLWORK DISTRIBUTORS

NETWORKING OPPORTUNITIES MILLWORK PRODUCTS AND SERVICES INDUSTRY SPECIFIC EDUCATION CODES AND STANDARDS UPDATES AMD CERTIFICATION PROGRAM FEATURING...... THE NEW FIRE RATING CERTIFICATION

REGISTERREGISTER TODAY!TODAY

FOR CONVENTION INFORMATION www.AMDweb.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING It’s IWF

Wood Products Industry Heads to Atlanta

he wood products industry Booth #6252: will be gathering in Atlanta Colonial Saw Evolves— T this August for the biennial with STRIEBIG Evolution International Woodworking Fair— Colonial Saw has released a new IWF 2010. The event will be held at Swiss-made STRIEBIG Evolution, the Georgia World Congress which it describes as “the ultimate Center August 25-28. Read on for manual traveling vertical panel engage the optional adjustable split- an overview of what some door, saw.” The EVOLUTION includes blade scoring saw, and also set the window and moulding and mill- many automatic features, such as dimension of the optional EPS.X work manufacturers will be dis- auto-locking of the saw beam and programmable stop. The screen also playing at the show. panel support rollers. will display faults and provide easy The saw features a new touch- trouble-shooting assistance. Digital Show Hours at a Glance screen color display panel from measuring with fine adjustment in August 25-28, 2010 which the operator can pivot, both axes is standard, as is the auto- 8 a.m. – 5 p.m. plunge and lock the saw head, shifting, full-wood backing grid, which the company says can sup- Booth #3113: port thin materials and small parts. Accoya® Wood Earns Cradle to Cradle Gold Certification ❙❙➤ www.csaw.com/striebig/ Accoya® wood recently was awarded the Cradle to Cradle CertifiedCM (C2C) evol.html Gold level designation by McDonough Braungart Design Chemistry (MBDC), which assesses a product’s safety to humans and the environment, and design Booth #2455: implications for future life cycles. Graco PCF: Precise, Continuous Flow Graco’s new PCF Metering System d o ensures a precisely controlled, con- o tinuous flow of single-component r materials, resulting in smooth, con- & sistent beads, dots and spray pat- W terns, according to the company. I The system’s advanced pressure sen- N D sors and flowmeters take feedback O from the fluid stream, adjusting the W M flow rate for even subtle changes in A N material temperatures, viscosities, U The wood is harvested from sustainably grown sources and undergoes a non- dispense rates or robot speeds. F A toxic patented process to increase its dimensional stability and durability, The system is equipped with an C according to the company. High-performance Accoya wood is guaranteed for advanced display module for easy T U 50 years in exterior above-ground use and is suitable for a variety of applica- set-up, material monitoring and R tions where exposure to the elements is a concern, including doors, windows, system diagnostics. The system’s E R decking, cladding and structural components. integrated USB interface also ❙❙➤ www.accoya.com allows users to download process

34 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Booth #1827: Renolit Re-Brands Exterior Foil Renolit has launched a new brand, RENOLIT EXOFOL FX, which replaces its RENOLIT FAST brand. The RENOLIT EXOFOL FX includes several new designs and will continue to offer all of the colors and woodgrain effects formerly in the FAST range. EXOFOL FX is made with a three-layer construction. The polymethyl methacrylate (PMMA) base layer now includes Solar Shield Technology (SST), which utilizes infrared reflective pigments that reduce heat build. The two transparent top layers of EXOFOL FX include a middle layer of PMMA and top layer of polyvinyl fluoride film (PVDF), allowing infrared rays to pass through while the SST pigments in the base film reflect them. Company officials say the material’s low surface tension, the foil is resist- ant to dirt, chemicals and environmental pollutants, and that graffiti even can be cleaned from it easily without any damage to the film surface. ❙❙➤ www.renolit.com

data onto a flash drive for further which is designed for use in steel- Booth #6969 analysis, and allows for archival of covered, composite-type fire doors. Visit the Great Lakes valuable setup parameters. The product carriers a 3-hour maxi- Great Lakes Custom Tool Mfg. Inc. ❙❙➤ www.graco.com mum rating for duration to fire and a offers a number of tools for custom maximum temperature rise of 250 architectural door manufacturers. Booth #2169: degrees at 30 minutes, based on fire These include its Great-Loc® SG uni- GP Extends FireDefender Line testing conducted and listed by versal router bit, an insert mortising Georgia-Pacific Gypsum in Atlanta Underwriters Laboratories Inc. in bit for mortises up to 5 inches deep has expanded its FireDefender accordance with ANSI/UL 10-B, and a custom solid carbide com- Protection Components family with ANSI/UL 10-C and NFPA 252. pression router bit. the temperature rise mineral core, ❙❙➤ www.gp.com ❙❙➤ www.glct.com ❙ DON’T BUY A CNC MACHINING CENTER. …… Unl you’ve talked to MECAL USA.

Since 1978 Mecal, located in Frascarolo, Italy, has been noted world- wide for specializing in the manufacturing of equipment for the cut- ng of aluminum, PVC, fiberglass and light alloys. Mecal manages the enre manufacturing process internally, from the machining of the bases to the final assembly of all components. The result is one of the best built and quality controlled machines in the industry. This j u assures Mecal’s customers that they are receiving the best equip- l y — ment, bar none. That is why Mecal has a standard full 24 month war- a u g ranty from the me it is accepted in our customer’s facility. u s t

2 0 1 (815) 282-9330 0

35 ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

SecretShopper

The First Thing You Notice Door Distributors Bid for Residential Retrofit BY HOLLY BILLER

eal estate agents will tell you repair and, as such, we were look- returned the door, but when the there is no impression like ing for an inexpensive way to company suggested we try again Rthe first impression and that upgrade the door. From an energy we politely declined. Vindication your entry door makes a statement efficiency standpoint we needed to came two weeks later when we on your behalf. That being said, my stop the fact that more weather was found the incorrect door on sale for 12-year-old oval glass with the coming through the cracks and 50 percent off in the showroom. wood trim pulling away from the broken seals than was remaining door slab stated the obvious: outside. Contractor B “please replace me!” We intended to replace the door We decided after that trial we We have been searching for the slab only. We decided to go to our would simply replace the entire right entry door for more than six nearby big-box store to make the door all the way to the brickmold. So months now. This journey has seen purchase. A representative there I began by calling door companies the bad, the good and the great. So instructed us on how to measure found online. My experience with instead of offering just one peek the door frame and various ele- the customer service representative into a single local door company, ments. We asked, “what if it doesn’t (CSR) on the phone was amazing. I’m going to compare four that fit properly?” The gentleman said She returned my call the next day. offered their expertise, some much that “wouldn’t be a problem.” (Note that of the six I left messages, more helpful than others. We were excited about the only two returned my call.) She set upgraded door we had selected. up an appointment for a quote with- Contractor A However, the door arrived at the in the same week and also suggested We started the project with a do- store and when it was delivered we I come by their showroom to pick up it-yourself approach; the sidelites, discovered the hinge placement a catalog. She said this would help while weathered, are still in good wasn’t even close. We’re not talking speed up the selection process if I 1 being off by ⁄8 of an already knew what I wanted prior to inch, we’re talking off the estimators arrival. by more than a full The showroom was cluttered, inch for each hinge but she was kind as could be and placement. We walked me through the various gauges for steel doors with samples d o and we discussed finishes and o insulation. They carried ProVia r Doors and she said they were all & ENERGY STAR®-qualified. I men- W tioned that I was interested in the I tax credit and she said N D she was familiar with O the program and, W M once we selected the A N U The Billers’ old door (left) F A will be replaced with C ProVia’s Signet Door, its T U newest generation of R fiberglass doors, complete E R with an authentic wood grain texture.

36 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

door, she would check into it. Crunching the Numbers 9 The estimator’s visit that fol- Door Measurements...... 36” width, 80” height, 5 ⁄16” frame depth lowed, unfortunately, wasn’t such a with 14” sidelites. positive experience. Gruff by Contractor A...... $427 (for door slab only) nature, he came across with a “take Contractor B ...... $7,306 it or leave it” attitude. He didn’t offer Contractor C ...... $6,883 much education on the product Contractor D...... $6,000 (The winning bid) line, even after I mentioned some of the helpful items the CSR had stat- the various upgrades are standard but at every obstacle he came up ed to try to open the floor for con- on the door that we wouldn’t find against, he had ideas and offered versation. The bid came in much with other manufacturers. And as solutions. He also called multiple higher than we were prepared for he said, “You get what you pay for.” times a day, brought out his own and the overall experience was just personal carpenter to assess the brusque. Contractor D doorway and then brought cata- We wanted one more opinion logs—from mouldings to wood—to Contractor C prior to making a decision, so we our home for us to select trim and A second company returned my went back to the drawing board other components. call. The estimator turned out to be and called another company. A rep- The company installs both the owner of the door and window resentative called back within a few ProVia and Therma-Tru doors, company, as well the owner of a Mr. hours, gave me his personal cell which always had been our top two Handyman company. His presenta- and was willing to come that same choices. When he brought us our tion was very thorough and helpful evening so we could meet and dis- final quote it was the door I had in terms of demonstrating samples, cuss the issue. He already could tell fallen in love with, which is brand- showing color swatches and pro- we knew what we wanted and so he new for ProVia—the 2010 Signet viding insulation models. However, simply cut to the chase. line and we felt comfortable with he wouldn’t be doing the installa- He explained his company pri- the price. It qualifies for the tax tion work; he told us he would out- marily consisted of repeat orders credit and he brought us extra source that to another company. and referrals. He said he would do quote sheets and pictures so we Sadly, he had given a rough price whatever he could to meet or beat could present it to our homeown- estimate to my husband during a prices and to find the best method er’s association for its approval brief conversation they shared, to get us a door we loved. He would (which they ultimately did). which we were very excited about. be the job foreman and the compa- Alas, we decided to go with He returned that evening when I ny would do the installation as Contractor D, due to his quick was home as well and he brought opposed to outsourcing. response time, not outsourcing the out the ProVia Door software sys- I appreciate forthcoming pitch- installation and his focus on mak- j tem on his laptop to give an instant es when it comes to sales. I’m will- ing this an easy and enjoyable u quote. Turns out, the true price was ing to pay more for a better prod- process for us. l y double what he had said originally. uct, but if other areas can give on Though our busy schedules — a It would have been better if the price I want to capitalize on that as haven’t permitted us to have the u lower numbers had never been well. Based on this, we crunched door installed yet, unfortunately, g u given because the low-ball price some numbers and he more than please stay tuned to DWM magazine s had been lower than Contractor B. met us halfway. for updates in the coming months. ❙ t

That was no longer the case. We have a non-standard door 2 He explained the differentiation size currently, and he said that Holly Biller is vice president of digital 0 1 points well, such as security items would create some trouble for trim media services for DWM/SHELTER’s parent 0 placed within the ProVia Doors, and work and spacing considerations, company, Key Communications Inc.

37 ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Ones to Watch

APPOINTMENTS core functions of Pres-On, includ- briefly… King Joins Vytex Windows ing assembling and leading teams Kelly King has joined Vytex of key managers, extending the Industrial Sales Windows as vice president of sales. company’s proactive customer Corp. (ISC) has added King previously was with care programs and maintaining Bob A. Scherer to its Ritescreen in Elizabethville, Pa. overall quality control of final south regional sales In her new position, King will products. team and Beau D. play a role in the expansion of Weidler joins Pres-On from Jasmer to its West Vytex’s current market as well as Midwest Jobbers, a distributor of Bob A. Coast sales team. management of its sales team and wholesale millwork products Scherer Scherer, former presi- initiatives. King has more than 10 where he served from 1991 in sev- dent and owner of years’ experience in the door and eral management positions of Scherer Industrial window industry. increasing responsibilities, most Products Inc. in recently as purchasing manager Greensboro, Ga., will John StJohn Launches New overseeing procurement decisions oversee sales in Manufacturer’s Rep Company and control over a multimillion Southern Georgia, John StJohn, for- dollar inventory system with more Beau D. Southern Alabama, merly of Amesbury, than 5000 SKUs. Jasmer Southern Mississippi, has formed a new Western Tennessee manufacturer’s repre- ASSOCIATION NEWS and North/Central Florida, while sentative organization, NFRC Adds Staff, Jasmer will be responsible for serving the states of Promotes Several California, Arizona, New Mexico and John StJohn Illinois, Indiana, Ohio, The National Fenestration Southern Nevada … Edgetech I.G. Michigan and Rating Council (NFRC) recently has promoted Joe Koscoe to Kentucky. The new hired Anita Marsh as manager research and develop- Aptus Sales Group cur- of member relations, and ment lab technician. rently represents the Robin Merrifield as documents Koscoe has been a Amesbury Group, coordinator. member of the Selena USA and Marsh is responsible for plan- Edgetech team for Laminated Building ning, managing, and operating more than three years, Products. Shaun NFRC’s membership program. holding the positions Joe Koscoe Other sales associ- Grindall Prior to joining NFRC, Marsh of equipment techni- ates with the company served as the membership manag- cian, production associate and Six include Shaun er at the Council on Foundations, Sigma auditor … Soft-Lite LLC has Grindall, and the com- where she was a part of the named Mike Schindler as its new d o pany just recently Council’s efforts to grow its regional sales manager for the territo- o hired Charlie Irwin, membership. ry of Indiana, Kentucky and r former Midwest sales Merrifield will maintain NFRC’s Tennessee. Schindler previously was & manager at Veka, to technical and program docu- with the Ply Gem Window Group … W serve in a technical Charlie Irwin ments and assist with balloting Speaking of Ply Gem, the company I sales role as well. and meetings. Before joining recently hired Art Steinhafel as senior N D NFRC, she served as the director vice president of sales. In this newly O of education for the Foundation created role, Steinhafel will lead a W Pres-On Appoints Weidler M General Manager for Chiropractic Education and combined Ply Gem Windows sales A N Pres-On has ap- Research. organization, which formerly operat- U pointed Kurt Weidler NFRC also has promoted Jim ed as East and West Coast groups … F A to the newly created Benney to chief executive officer; St. Cloud Window Inc. (SCW) has C position of general Deborah Callahan to chief operat- contracted Michael Keating as an T U manager, effective ing officer; Robin Clayton to con- independent sales representative. In R immediately. troller; John Lewis to director, new this role, he is responsible for the ter- E R Kurt Weidler As general manager business programs; and Scott ritory containing Illinois and Western Weidler oversees the Hanlon to program director. Indiana. ❙

38 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

NowSHOWing calendar of events

August 10-14, 2010 September 15-17, 2010 October 11-13, 2010 Moulding and Millwork Remodeling Show BHMA Fall Meeting Producers Association (MMPA) Sponsored by the National Sponsored by BHMA. Summer Business Meeting Association of Homebuilders (NAHB). Desert Springs Resort & Spa. Sponsored by MMPA. Baltimore Convention Center. Palm Desert, Calif. Grove Park Inn. Baltimore, Md. Contact: BHMA at 212/297-2122 Asheville, N.C. Contact: NAHB at 972/536-6313 or visit www.buildershardware.com Contact: MMPA at 800/550-7889 or visit www.remodelingshow.com. or visit www.wmmpa.com. November 16-18, 2010 October 9-14, 2010 New Win-door North America August 25-28, 2010 AMD Show Location! Sponsored by the International Woodworking Fair (IWF) Sponsored by the Canadian Window and Door Georgia World Congress Center. Association of Millwork Distributors. Manufacturers Association (CWDMA). Atlanta, Ga. The Charlotte Convention Center. Metro Toronto Convention Contact: Show organizers at 404/693-8333 Charlotte, N.C. Center, South Building, Hall E. or visit www.iwfatlanta.com. Contact: AMD at 800/786-7274 Contact: Show organizers or visit www.amdweb.com. at 800/282-0003 or visit September 14-16, 2010 www.windoorshow.com. GlassBuild America October 10-13, 2010 Sponsored by the National AAMA National Fall Conference April 7, 2011 Glass Association (NGA) Sponsored by AAMA. Fenestration Day Just Las Vegas Convention Center. Hyatt Regency Tamaya. Sponsored by Announced! Las Vegas. Santa Ana Pueblo (Albuquerque), N.M. DWM magazine. Contact: NGA at 866/342-5642 or Contact: AAMA at 847/303-5664 Indianapolis Marriott East. visit www.glassbuildamerica.com. or visit www.aamanet.org. Indianapolis, Ind. Contact: DWM magazine To submit events for the calendar e-mail [email protected] at 540/720-5584. ❙

Subscribe to DWM Magazine for FREE I want to start/continue my FREE SUBSCRIPTION to DWM: YES NO Name: ______Signature: ______Date: ______Company: ______Title: ______Address: ______City: ______State: ______Zip: ______Phone: ______Fax: ______E-mail: ______1. Please check the ONE category that BEST describes the business activity of your company: MY BUSINESS IS ENGAGED IN THE MANUFACTURING, FABRICATING OR DISTRIBUTION OF DOORS AND WINDOW PRODUCTS. 1000 Manufacturer of windows YES NO 1100 Manufacturer of windows and/or doors and/or skylights 2000 Manufacturer of doors I WOULD LIKE TO RECEIVE Check here to also sub- 3000 Manufacturer of skylights or other fenestration products MY SUBSCRIPTION IN THE 4000 Suppliers of fenestration components or equipment (including glass) FORM OF: scribe to the free twice weekly 5000 Dealer/Distributor PRINT DIGITAL DWM e-mail newsletter. 6500 Building Contractors 7000 Manufacturer of mouldings/millwork 9000 Others allied to the field, please specify:______2. Please check ALL the products or 3. Please check ALL the types of work your company materials your company manufactures: performs: j A Wood B Aluminum C Glass C Commercial R Residential u D Vinyl E Other Metals B Both O Other l 5. Number of employees at this location: y 4. Classification by title (choose the best): A B C D — A Owner/president E Marketing manager 1-4 5-9 10-19 20-49 a E F B General or senior manager F Purchasing manager 50-99 100+ u C Plant manager or engineer G Energy expert or consultant 6. What other publications do you receive? g D H u Designer Other 2 Fenestration 1 Window and Door s t Subscriptions are free to all qualified recipients at U.S. addresses. Addresses outside the U.S. please add $80 per year. Digital edition is free world wide. By subscribing and signing this form, I also agree to allow publisher to contact me via fax, e-mail and/or telephone in the future. 2 0 PLEASE COMPLETE THIS ENTIRE FORM AND FAX IT TO 630/482-3003 1 OR SUBSCRIBE ONLINE AT WWW.GLASS.COM/SUBCENTER.PHP 0

39 ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING DWM ™ DIRECTORY OF DOOR & WINDOW MANUFACTURER MAGAZINE SUPPLIERS THE FUTURE OF FENESTRATION MANUFACTURING

Architectural Glass Testing Equipment Setting Blocks Insulating Glass Frank Lowe Bent/Curved Machinery & Equipment Precision Glass Bending Corp. Rubber & Gasket 10 Dubon Ct., Suite 1 Bystronic Glass Inc. P.O. Box 1970, 13250 E. Smith Road 3811 Hwy. 10 West Farmingdale, NY 11735 Greenwood, AR 72936 Automated Testing 800/777-0202; Suite H 800/543-8796; Solutions, Inc. fax: 631/777-2560 Aurora, CO 80011 fax: 479/996-8962 8301 Sunset Rd. www.franklowe.com 720/858-7700 www.e-bentglass.com Minneapolis, MN 55432 [email protected] fax: 720/858-7701 [email protected] 877/784-1775; [email protected] fax: 651/846-6808 Doors, Exterior Door & Window www.automated-tests.com GED Integrated Solutions Machinery/Equipment Vinyl Clad, Exterior 9280 Dutton Drive GlasWeld Systems Vinyl Fabrication Young Mfg. Co., Inc. Twinsburg, OH 44087 29578 Empire Blvd. Equipment PO Box 167 330/963-5401; Bend, OR 97701 GED Integrated Solutions Beaver Dam, KY 42320 fax: 330/963-0584 541/388-1156; 9280 Dutton Drive 270/274-3306 www.gedusa.com fax: 541/388-1157 Twinsburg, OH 44087 fax: 270/274-9522 www.glasweld.com 330/963-5401 www.youngmanufacturing.com Spacers [email protected] Stürtz Machinery, Inc. Fax: 330/963-0584 Edgetech IG Inc. 1910 Summit Commerce Park www.gedusa.com 800 Cochran Ave. Twinsburg, OH 44087 Doors, Interior Cambridge, OH 43725 330/405-0444; Vinyl Welders Folding, Interior 740/439-2338; fax: 330/405-0445 Stürtz Machinery, Inc. Woodfold Mfg. Inc. fax: 740/439-0121 www.sturtz.com 1910 Summit Commerce Park www.edgetechig.com. [email protected] Box 346 Twinsburg, OH 44087 Forest Grove, OR 97116 330/405-0444; Multiprocessing 503/357-7181 McKeegan Equip. & Supply Stürtz Machinery, Inc. fax: 330/405-0445 fax: 503/357-7185 8411 Ronda Drive 1910 Summit Commerce Park www.sturtz.com www.woodfold.com Canton, MI 48187 Twinsburg, OH 44087 [email protected] 734/459-5870; 330/405-0444; fax: 734/459-9837 Insulating Glass & fax: 330/405-0445 Door Components www.mckeeganequip.com www.sturtz.com Related Products [email protected] Sill Pans Airspacers Jamsill, Inc. Alumet Mfg., Inc. Mouldings Saws PO Box 485 3803 136th St. NE PVC Profiles Stürtz Machinery, Inc. Talent, OR 97540 Marysville, WA 98271 Creative Extrusion & 1910 Summit Commerce Park 800/526-7455 360/653-6666; Technologies Twinsburg, OH 44087 fax: 541/488-7472 d fax: 360/653-9884 230 Elliot St. 330/405-0444; www.jamsill.com o fax: 330/405-0445 www.alumet.com Brockton, MA 02302 o [email protected] 508/587-2290 r www.sturtz.com [email protected] Spacers fax: 508/580-0524 & Door Hardware & Edgetech IG Inc. www.creativeet.com Saws, Cut-Off Related Products 800 Cochran Ave. [email protected] W Stürtz Machinery, Inc. I Strybuc Industries Cambridge, OH 43725 1910 Summit Commerce Park N 2006 Elmwood Ave. 740/439-2338; D Twinsburg, OH 44087 Sharon Hills, PA 19078 fax: 740/439-0121 Software O 330/405-0444; www.edgetechig.com W fax: 330/405-0445 800/352-0800 PMC Software Inc. M www.sturtz.com fax: 610/534-3202 Bartles Corner Business Park A [email protected] www.strybuc.com Truseal Technologies N 6680 Parkland Blvd. 8 Bartles Corner Rd., Ste. 11 U Flemington, NJ 08822 F Saws, Double-Miter Truth Hardware Solon, OH 44139 A 908/806-7824; Stürtz Machinery, Inc. 700 West Bridge St. 216/910-5100; C 1910 Summit Commerce Park fax: 908/806-3951 T Owatonna, MN 55060 fax: 216/910-1505 U Twinsburg, OH 44087 www.truseal.com www.pmcsoftware.com 330/405-0444; 800/866-7884 R fax: 507/451-5655 E fax: 330/405-0445 R www.sturtz.com www.truth.com [email protected] [email protected]

40 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

ERP Software Windows Window Hardware & Connectors Eduard Kronenberg GmbH Vinyl Windows Related Products VEKA Inc. Dingshauser Str. 6-10 Window Hardware Solingen, Germany 42655 100 VEKA Drive Truth Hardware Corp. Fombell, PA 16123 +49 (0)212/222 88-0 Albat + Wirsam 800/654-5589; 700 West Bridge St. fax: +49 (0)212/222 88-999 10510 NE Northup Way Fax: 724/452-1007 Owatonna, MN 55060 www.kronenberg-eduard.de Suite 100 www.vekainc.com 800/866-7884; [email protected] Kirkland, WA 98033 fax: 507/451-5655 800/559-9921 Window And www.truth.com Stiffeners www.a-w.de Door Machinery [email protected] Alumet Mfg., Inc. [email protected] Global Sales Group, L.L.C. 3803 136th St. NE PO Box 1835 Marysville, WA 98271 Jobber/Distribution Strybuc Industries Chico, CA 95927 2006 Elmwood Ave. 360/653-6666; DMSi Software 877/474-5521 fax: 360/653-9884 17002 Marcy Street Sharon Hills, PA 19078 fax: 530/893-2244 www.alumet.com Suite 200 www.globalsalesgroupllc.com 800/352-0800; Omaha, NE 68118 fax: 610/534-3202 Weatherstripping 402/330-6620 Ext. 142 Machines, Pre-Hung Door www.strybuc.com UltraFab Inc. fax: 402/330-6737 Builders Automation 1050 Hook Rd. www.dmsi.com Machinery Co. Winkhaus North America, Inc. Farmington, NY 14424 [email protected] 12775 Starkey Rd., 1171 Universal Blvd. PO Box 10068 Whitewater, WI 53190 800/535-1050; Ponderosa Software Largo, FL 33773-0068 262/472-8800; fax: 585/924-7680 36 Thurber Blvd. 727/538-2180 fax: 262/472-8900 www.ultrafab.com Smithfield, RI 02917 fax: 727/536-2624 www.winkhaus.com [email protected] ❙ 800/422-4782 www.buildersautomation.com fax: 401/232-7778 www.caisoft.com/ponderosa Machines, Stair Stringer [email protected] Router Visit Builders Automation ™ Machinery Co. WoodWare Systems 12775 Starkey Rd., 8304 Macon Terrace Road PO Box 10068 Cordova, TN 38018 Largo, FL 33773-0068 901/763-3999 727/538-2180 fax: 901/763-4064 fax: 727/536-2624 www.woodwaresystems.com www.buildersautomation.com Optimization Programs Optima North America Inc. Window Components 3875 Blvd. St.-Jean Baptiste Truth Hardware Montreal, QC H1B 5V4 700 West Bridge St. Canada Owatonna, MN 55060 800/866-7884 514/645-8998; fax: 507/451-5655 fax: 514/645-8558 www.truth.com Join the thousands • News items that are j [email protected] [email protected] updated several u who are logging on to l times per week Door and Window y Extrusions, Vinyl • New featured content — Stairs And Stair Parts Creative Extrusion & Manufacturer’s (DWM) a • Surveys u Stairs, Treads & Risers Technologies website each day for g Young Mfg. Co., Inc. 230 Elliot St. • Forum u Brockton, MA 02302 the latest news s PO Box 167 • RSS feed t 508/587-2290 Beaver Dam, KY 42320 and industry-related • Timely coverage of 270/274-3306 fax: 508/580-0524 content. 2 www.creativeet.com industry events 0 fax: 270/274-9522 1 www.youngmanufacturing.com [email protected] 0 [email protected] Bookmark it now!

41 ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING DWM ™ DOOR & WINDOW MANUFACTURER MAGAZINE CLASSIFIEDS THE FUTURE OF FENESTRATION MANUFACTURING

Employment/Help Wanted Industry Services Sales Engineer Joseph Machine Company, a premier OEM of custom equipment for the fenestration industry, has an imme- diate opening for a Sales Engineer for our east-coast territory. A mini- CUSTOM PROFILE mum of three years, industry experi- EXTRUSIONS ence is required. Position will call on and manage new business, key You’re probably paying too much if accounts, generate leads, develop you’re buying some place else! customer relationships and be Call us and start saving money! responsible for achieving sales goals. Free tooling for large volumes. A four year degree is preferred or 508/587-2290 [email protected] technical sales experience commen- The Industry Standard Since 1950 surate with a degree. Thorough understanding of window manufac- Used Equipment for Sale turing and, or an engineering back- For more information on how to ground a plus. Competitive salary & USED MACHINERY advertise, please contact Janeen benefits. EOE. Send resume to: BOUGHT & SOLD Mulligan at 540/720-5584 ext. 112; www.josephmachineco.com Contact www.usglassmachinery.com e-mail: [email protected]; email: [email protected] Ph: 724/348-8450 or fax 540/720-5687. ADVERTISING INDEX • JULY-AUGUST 2010 Page Company Phone Fax Web Address 46 Alumet Manufacturing Inc. 800/343-8360 360/653-9884 www.alumet.com 33 AMD Show 727/372-3665 727/372-2879 www.amdweb.com 29 Cardinal Industries 952/935-1722 952/935-5538 www.cardinalcorp.com 18 DMSi Software 800/347-6720 402/330-6737 www.dmsi.com d o 11 Electronic Design to Market Inc. 419/861-1030 419/861-1031 www.edtm.com o r 15 Erdman Automation 763/389-9475 763/389-9757 www.erdmanautomation.com 12 GlasWeld Inc. 800/321-2597 541/388-1157 www.glasweld.com & 22-23 G-M Wood Products 800/530-9211 231/652-3166 www.gmcompanies.com W I 13 Interlock USA 877/852-8808 775/852-8867 www.interlockna.com N 43 IWF 2010 404/693-8333 404/693-8350 www.iwfatlanta.com D O 12 Lamatek Inc. 800/526-2835 856/599-6010 www.lamatek.com W 45 Lawrence Industries Inc. 336/474-6754 336/476-6101 www.lawrenceindustriesinc.com M A 35 Mecal USA, A JRM International Company 815/282-9330 815/282-9150 www.mecalusa.com N U 7 Stiles Machinery Inc. 616/698-7500 616/698-7521 www.stilesmachinery.com F 3 Sturtz Machinery Inc. 330/405-0444 330/405-0445 www.sturtz.com A C 5 Sunflex Wall Systems 800/606-0756 239/495-2890 www.sunflex-wall.com T U C2 Truth Hardware 800/866-7884 507/451-5655 www.truth.com R 19 Win-door North America 2010 800/282-0003 416/444-8268 www.windoorshow.com E R 9 WTS Paradigm 800/387-2951 608/664-9295 www.wtsparadigm.com 1 Young Manufacturing 800/545-6595 270/274-9522 www.youngmanufacturing.com

42 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

Introducing...

DISPLAYS customized graphics one. DAC also DOORS AND WINDOWS DAC Products Announces offers custom designs to meet indi- VT Industries Re-Brands New KD Accessory Shelf vidual requirements. Wood Door Division DAC Products has introduced a ❙❙➤ www.dacproducts.com VT Industries new standard accessory shelf for has begun re- the company’s “knock down” dis- GLASS branding its wood play. A new bottom shelf can be Nine New Glass Designs door division ordered along with the display Available from Novatech under the name and/or can be added easily to exist- Novatech has nine new exclusive “VT Architectural ing units already in use. The shelf decorative designs available, Wood Doors allows for merchandising window including four stained glass Brand.” The doors corner cuts and other component designs, three silkscreen designs previously were parts that are essential when selling and two new Thermacrystal door known under the the features and benefits of your glass designs. IDEAL Door brand. product, according to the company. In addition, the company has VT offers a range of The display and accessory shelf available a new elevation venting wood entry doors, are available in blue or black and unit that is 22 by 48 inches in size. most of which are can be purchased with The new venting unit has a one-fin- backed by a life- ger operation aided by a balance time warranty. system, requiring less than 10 The company pounds of opening force. also offers VTonline® and Novatech is offering two new VTspeedpack™ programs through steel door designs in its door divi- which doors can be ordered online. sion: Linea and a two-panel door ❙❙➤ www.vtindustries.com/doors with XE Plus embossing. The com- pany also has released the option of TOOLS triple-glazing decorative door glass, Repair Wood, Fill designed to meet ENERGY STAR® Knots with KNOT-TEC™ requirements, to its customers. The KNOT-TEC™ wood repair ❙❙➤ www.novatechgroup.com system from Power Adhesives is now available in a MACHINERY compact starter Stiles Launches New Ironwood kit that includes Series of Classical Machines all the materials Stiles Shop Solutions necessary for d o has introduced the fast and easy o Ironwood series of clas- repair of knots r sical woodworking and damaged & equipment designed and wood surfaces. W crafted for small wood The kit can be used by wood door I shops and elite crafts- and window manufacturers to repair N D men. Company officials knots and fill wooden surfaces so O say the series of Genesis that they are smooth and hardly W M jointers and planers as noticeable prior to painting or fin- A N well as the series of ishing, according to the company. U Artisan shapers mark the The kit includes a TEC™ 250 F A entry of Stiles into a new, dynamic woodworking segment. high-temperature glue gun, three of C The Ironwood products include two years of complimentary 24/7 technical each KNOT-TEC glue sticks in black, T U support to aid customers in gaining the maximum benefits for their invest- light beige, amber and cola, a silicon R ment. The Ironwood brand of classical machines also includes boring equip- release mat, two metal sink blocks E R ment and straight line rip saws. and an instructional DVD. ❙❙➤ www.stilesshop.com ❙❙➤ www.knottec.com ❙

44 www.dwmmag.com ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

No Phthylates, Low VOC, BioMaxxTM Low Carbon Footprint Hardware for Today’s Informed Consumer All GREEN

No Lead, No Dust, No Rust! KID SAFETM NO RED! Does Not Show Red when Checked with Lead Check Test Swabs. Lead Safe Hardware for Today’s Lead Safe Work Practices! LeadVerified by: Lawrence R Check Industries, Inc. SWABS

www.lawrenceindustriesinc.comLawrence Contact Lawrence for YourIndustries, Free Inc Lead Check Test Kit! ™ © 2010 Door and Window Manufacturer (DWM) Magazine. All rights reserved. No reproduction of Zoom Fit + – I< < > >I DWM any type without expressed written permission. Contents Search Archives E-Mail Subscribe DOOR & WINDOW MANUFACTURER MAGAZINE

THE FUTURE OF FENESTRATION MANUFACTURING

™